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2N Helios IP User Manual

1. TELECOMMUNICATIONS Dear customer Congratulations on the purchase of 2N Helios IP This new product was developed and manufactured with the aim to provide the maximum user value quality and reliability We hope 2N Helios IP will fully meet your satisfaction for a long time he manufacturer continuously improves the product firmware The technology used allows you to upload to 2N Helios IP the latest version of the firmware any time using a standard computer The latest version of the firmware is available at www 2n cz You will find the necessary instructions in chapter Chyba Nenalezen zdroj odkaz of this manual We recommend that you use the latest version of the firmware which brings new functions and patches to the ever improving product At www 2n cz you will also find the latest version of the user documentation The grey marked text in this manual indicates functions that will be implemented with a newer version of the firmware Before you start installing the product please check whether your delivery is complete using the packing list attached and read the instructions specified in this manual The manufacturer is not liable for any damage caused by incorrect use of the product which is contrary to the user documentation The warranty terms and conditions do not apply to product damage caused by improper handling improper storage or exceeding the specified technical parameters he user documentation describe
2. 7 10 Date and Time This menu allows you to set the date and time of Helios IP Time setup is important for correct function of schedulers and accurate diagnostic reports Time can be set in three ways manually by synchronization with PC from which Helios IP is configured or through the NTP protocol 61 TELECOMMUNICATIONS Date amp Time Time zone 1983 11 03 08 30 42 GMT 01 00 Europe Paris TZ rule Use NTP server No zl NTP server address CE Figure 32 Date and time settings Time zone Time zone Sets the time offset at the place of installation relative to GMT Greenwich Mean Time This settings is intended to switch a daylight saving time in spring and autumn TZ rule In case the location is not situated in the selected time zone above Time synchronization Use NTP server Sets whether Helios IP should synchronize from NTP server Network Time Protocol server NTP server address Sets the http address of the NTP server for synchronization of Helios P 62 TELECOMMUNICATIONS Local date amp time Date and time setting in the following format yyyy mm dd hh mm ss year month day hour minute second It is used in the case synchronization using NTP is not switched on S The icon amp located next to this field is used for synchronizing the current time with PC from which Helios IP is configured 7 11 SIP Settings In order to set up calls from Helios IP it is n
3. TELECOMMUNICATIONS to connect it to the other elements of the data network using a twisted UTP cable By pressing any of the quick dial buttons 2N Helios IP will set up a call to the number that had been stored in the respective memory The number of buttons is optional because 2N Helios IP is a kit Thanks to the integrated scheduler it is possible to configure the individual buttons in such a way that the called party is always available It is possible to define for each of the buttons up to three telephone numbers between which 2N Helios IP switches when absent Beside the buttons you can also use the numeric keypad which also serves as a code lock With the use of this keypad you can use the system also as a button telephone The keypad can be combined with buttons and unwanted functions can be banned 2N Helios IP provides better and broader services than normal house intercom systems Thanks to the integrated SIP protocol it can use all the services of VolP networks Redirecting when absent to another office to a voice mail or a cell phone or switching e g from the secretary s office to the required specific person In addition 2N Helios IP includes a switch with which you can control the electric lock from any VoIP telephone by entering the code using tone dialing 1 3 Optional Accessories e Anti vandal panel e Very strong metal cover for increased endurance against vandalism e The cover price includes a steel
4. Sets whether lock control should be active or not Switch on duration Sets the duration of the lock switch on if the correct DTMF code has been entered on the Helios IP or VoIP phone keypad For DTMF receiving format see chapter 7 15 Lock synchronization for Lock 2 only Sets whether the lock switch on is controlled by switch on of the Lock l If it is selected Yes then is necessary to set the second lock delay This parameter is suitable to set if the Helios IP is equipped by the additional switch order number 9137310E Second lock delay for Lock 2 only 58 TELECOMMUNICATIONS Sets delay in seconds for switch on for Lock 2 after the end of switch on of Lock 1 For activation of delay switch on it is necessary to enable this function by setting the Lock synchronization on value Yas Lock codes List of the individual DTMF codes and codes entered by Helios IP keyboard that activate the lock switching These codes are meant for global use It means that each user can activate the lock with these codes In addition to these ten codes each user owns a code for lock opening 7 9 Network This menu is used to set the network parameters of Helios IP In default settings obtaining IP address from DHCP server is switched on To find the IP address of Helios IP use Helios IP Network Scanner program included on the CD With it you can log in Helios IP see chapter 7 1 and edit network parameters of Helios IP If you d
5. holes in the wall Use a hexagonal wrench which is included in the supply remove the metal cover of Helios IP In the 100 120 cm 100 150 cm Figure 1 Drilling holes 19 TELECOMMUNICATIONS lower part of the metal cover remove the screw and fold out the cover as shown on Figure 2 Use a screwdriver for cross recess screws to remove the plastic cover and remove the cover In assemblies with multiple modules connect the boxes according to Figure 4 The basic module on the left the extending modules on the right The connecting cable is to be connected J EA later Figure 2 Removing the cover Install plugs on unused side holes as shown on WS Figure 4 DA If you are installing a roof module put it against the wall now Fix Helios IP on the wall with screws as shown on Figure 6 The incoming cables Ethernet lock power are to be led through one of the holes to the basic module box Figure 3 Removing the plastic cover Figure 4 Assembly of multiple modules 20 TELECOMMUNICATIONS WARNING Mount the Helios IP door communicator always on the flat surface Pay attention to avoid mechanical overload on the bottom part of the cover The incorrect installation on the uneven surface may lead to deformation of the cover and thereby to incorrect functions of product 8 If you are installing a roof module apply now silicon paste on the top and side edges touchin
6. Figure 9 Removing the inserts ssssssessee menn nnn 22 Figure 10 Inserting the labels eeeeeeeeen n 22 Figure 12 Connection of extender units with one row of buttons 31 Figure 13 Connection of an extender unit with two rows of buttons 33 Figure 14 Switching to default network parameters static Order No 9173130E 9173130CE 9137130CKE cece cce cece He 38 Figure 15 Switching to default network parameters static Order No 9173160E 9173160CE 9137160CKE cece cece cee e eee e eee eeees 39 Figure 16 Switching to default network parameters static Order No 91731110E 9173 I10CE 91S 71 1OCKE wovax xts voddsukiued ined x auctis abad 39 Figure 17 Switching to default network parameters DHCP Order NO 9173130E 9173130CE 9137 1300 KE ucisci vaaexkd x 1n asd a lb o D 40 Figure 18 Switching to default network parameters DHCP Order No 9173160E 9173160CE 9137106006 KE icicisissausackiniactct exire e a rSv 41 Figure 19 Switching to default network parameters DHCP Order No 9173110E 9173110CE 9137110CKE nnn 41 Figure 20 Switching on the web server using quick dialing buttons Order No 9173130E 9173130CE 9137130CKE eee 42 Figure 21 Switching on the web server using quick dialing buttons Order No 9173160E 9173160CE 9137160CKE eeennnI eee eeeeees 42 Figure 22 Switching o
7. Material and label print Each Helios IP package includes a sheet of transparent foil which can be used for printing in a laser printer Cut the printed foil in tje pieces and insert the labels in the name plates Do not use paper water may leak in and the paper may be damaged The red arrows are printed on the name label itself Make sure the text and the arrow do not overlap We recommend printing on the transparency using a template MS Word which is available at www 2n cz Horizontally Whole button divided Name O1 Name 04 Name 02 Name 05 3 3 Flush mouting Use the installation instructions included in the flush mouting box 3 4 Installation of Increased Resistance Version installation instructions included in the anti vandal box 23 TELECOMMUNICATIONS 4 Electrical Installation Helios IP is designed for connection in Ethernet computer network 10 100BASE T using a twisted UTP cable Use at least UTP CAT 5e cable for the connection Helios IP receives power through the PoE Power over Ethernet technology No additional cabling is therefore necessary If your Ethernet is not equipped with the PoE technology it is possible to use a PoE injector order No 91378100 As an alternative power supply you can use a power adaptor Order No 91341481E Helios IP is configured over an integrated web server which can be controlled from any web browser e g Mozilla Firefox 4 1 Description of the Printed Cir
8. Surface roof module for 2 modules Order No 9135332E 2N Helios IP Box for installation in the wall with roof module for 1 module Order No 9135361E or Box for installation in the wall with roof module for 2 modules Order No 9135362E 2N Helios IP vandalism resistant cover with box version according to the assembly TELECOMMUNICATIONS 3 2 1 Indoor application shall mean Indoor areas with low relative air humidity e g hallways offices and other heated rooms Indoor areas where humidity condensates on walls but does not ever flow down the walls e g porches storage areas industrial areas Outdoor areas if protection against rain and water flowing down the wall is provided e g sheds passages Outdoor application shall mean i 0 Environment where the product is exposed to rain or where water may flow down the walls e g fence outer wall of a building The warranty shall not apply to product failures and defects caused improper installation contrary to these instructions The manufacturer is also not liable for damages caused by theft within an area that is accessible after the attached electric lock is switched The product is not designed as burglar protection only in combination with a Standard lock which has the security function Surface Installation Drill holes according to the template included in the Helios IP supply Insert the included plastic anchors in the
9. be entered within 30 seconds launching of internal application Maximum delay between the buttons is 2 s 2 2x 3 2x 1 1x 4 1x Applies also to assemblies with keypad Figure 20 Switching on the web server using quick dialing buttons Order No 9173130E 9173130CE 9137130CKE 2 2x 3 2x 1 1x 4 1x Applies also to assemblies with keypad Figure 21 Switching on the web server using quick dialing buttons Order No 9173160E 9173160CE 9137160CKE 42 TELECOMMUNICATIONS 1 15x Applies also to assemblies with keypad Figure 22 Switching on the web server using quick dialing buttons Order No 9173110E 9173110CE 9137110CKE For Helios IP with one button Order No 9137110E 9137110CE and 9137110CKE pressing key 1 15 times within 30 seconds after launching of internal application will result in turning on of the web server and switching the network parameters from default static IP address to dynamic address and vice versa 43 TELECOMMUNICATIONS 7 Configuration Helios IP is configured through an integrated web server Connect Helios IP to the IP network Make sure that Helios IP is powered Obtaining the IP address from the DHCP server In default settings Helios IP has receiving of IP address from the DHCP server turned on After start Helios IP will automatically receive IP address from the DHCP server If you do not have access to the DHCP server y
10. installation box for wall mounting e t can also be purchased additionally e Additional switch e Switching contact relay e Can be switched on for unlimited time TELECOMMUNICATIONS 2 Overview of Available Product Versions 2 1 Basic Units and Extenders Order No Order No Order No 9137110 C E 9137130 C E 9137160 C E basic unit basic unit basic unit 1 button 3 buttons 3x2 buttons C integrated camera C integrated camera C integrated camera Order No Order No Order No 9137110 C KE 9137130 C KE 9137160 C KE basic unit basic unit basic unit 1 button keypad 3 buttons keypad 3x2 buttons keypad C integrated camera C integrated camera C integrated camera 10 TELECOMMUNICATIONS Order No 9135181E extending module 8 buttons Order No 9135310E Info panel Back lit panel without buttons used for insertion of a telephone number list company logo house number etc Order No 913582E extending module 8x2 buttons Order No 9135320E Info panel 4 doorbell buttons Independent product it is not to be connected to a telephone line Combination of four doorbell buttons and an area where you can insert e g company name or list of departments or working hours 11 TELECOMMUNICATIONS Order No 9135301E Order No 9135302E Order No 9135311E Replacement button replacement double Info panel name tag nametag button nametag Replacement for four nameta
11. the time interval which Helios IP should set in SIP proxy for renewal of registration Phone book settings Phone book is used for configuration of quick dialing buttons Configuration of the phone book is done in Basic settings gt Phone book Phone book includes 999 positions First 54 positions are same as quick dialing buttons of Helios IP including all extenders see chapter 5 To select a quick dialing button use the upper bar with the numbers of the individual buttons Numbering of the individual buttons on Helios IP including the extending modules is described in chapter 5 3 You can move between the individual buttons with the arrow or by quick dialing which is located in the upper right corner as indicated in Figure 25 e Position enabled Yes v Activation code i Position name Deactivation code T User current state Active QGhange Figure 25 Navigation bar of the telephone book Position enabled Sets whether the position in phone book is active or not Dialing position is possible with the respective quick dialing button for 49 TELECOMMUNICATIONS position 1 to 54 or with entering position in phone book by keyboard of Helios IP Position name Used to fill in the name of the person who will be called when the button is pressed Phone numbers Used to set up to three phone numbers that will be called one after another when the button is pressed Number x Enter the phone number of the station
12. to eliminate flickering e g of a TV screen that could be captured by the Helios IP camera Flickering can be caused also by fluorescent lamp 69 TELECOMMUNICATIONS 7 15 Audio Codecs his tab is used for configuration of the priorities of using the individual audio codecs Audio Codecs Choice 1 Receive in audio Choice 2 Receive via RTP Choice 3 Receive via SIP Choice 4 None T Send during a call Jitter compensation Medium v Send in audio QoS DSCP for audio lo Send via RTP Send via SIP 2 Figure 37 Audio codecs settings Preferred audio codecs Sets the priority of audio codecs for the set up call In order to set up a call the IP phone must support at least one of these codecs Quality settings Jitter compensation Allows you to set in what way Helios IP will compensate jitter caused by the various delay between incoming RTP packets In general the higher jitter compensation the more packets must be received to the buffer and the more the delay of packet processing in Helios IP increases 70 TELECOMMUNICATIONS QoS DSCP for audio Warning Wrong settings may decrease quality of transfer Don t change this parameter if you are not sure The change in transfer quality will show only in case that network components support this service Sets priority of audio transfer in packet network Value is decimal number and it defines individual bits in To
13. 5 2 Interconnecting Modules with Cable e he cable is supplied with every extender unit delivery Both ends are the same Connection is 1 1 Connectors cannot be inserted shifted or reversed because they are equipped with a so called key e The basic unit is to be on the left always Units are to be connected in chain pattern i e each is connected with its neighbor e he cable can be driven through the connecting opening between boxes after connecting see chapter 3 32 TELECOMMUNICATIONS This connector is designed for connection i re gt L4 m0 cou i2 0 1 Ll D T TR GS SR BE i f 7 d Figure 13 Connection of an extender unit with two rows of buttons Warning The extending modules must be connected mutually and also with the basic unit by means of a connection formed piece which is supplied with the extending module 33 TELECOMMUNICATIONS 5 3 Button Numbering Button numbering Helios IP with one button with an assembly with whole buttons Applies also to assemblies with keypad Applies also to assemblies with keypad 34 It is possible to continue to 54 It is possible to continue to 54 TELECOMMUNICATIONS Button numbering assemblies with double buttons noo gem PA E O mum wm PE E gp qus a qum e wem e fela 4 e also to v no mp ve os with avid 14 22 30 38 46 54 Warning For the time being anti v
14. IP will be identified with this name in the Helios IP Network Scanner application User ID Identification with which Helios IP will present itself When calling Helios IP this number is dialed from an IP telephone This number is included in the message INVITE in the Contact SIP contact address field as user_id user_ domain port For calling Helios IP the User ID is included in the message INVITE in the From field and specifies the logical address of the caller in this case Helios IP For calls routed to Helios IP the User ID is included in the To field and specifies the logical address of the called party in this case Helios IP Domain Enter the domain name of SIP proxy to which Helios IP will be registered Use Auth ID Sets whether Helios IP should register to SIP proxy using authentication information or only with User ID Auth ID Authentication name with which Helios IP registers to SIP proxy Password Password for authentication in the registration of Helios IP with SIP proxy Proxy address IP address of SIP proxy to which Helios IP should be registered Proxy port Communication port of SIP signaling to SIP proxy to which Helios IP registers 48 TELECOMMUNICATIONS Register Helios IP Sets whether Helios IP should register with the SIP proxy The parameter is dependent on the settings of the SIP proxy server whether the SIP proxy server requires the registration or not Registration expires Sets
15. P Network Scanner application 5 Select from the list the respective communicator Helios IP which you want to configure Click on it with the right mouse button and select Browse to open a window with a web browser whereby is possible to login to Helios IP and start configuring as described in chapter 7 2 7 2 Login In web browser enter the IP address of Helios IP After you enter this address a login screen will be displayed The default login username and password are Username admin Password admin If the login screen does not appear an incorrect IP address was entered in the web browser or the configuration web server of Helios IP was turned off If you are not sure of IP address of Helios IP use the application Helios IP Network Scanner which is described in chapter 7 1 Switching on of the configuration web server is described in chapter 6 4 Please check the IP address entered or if applicable check the way the IP address was obtained as described at the beginning of chapter 6 46 TELECOMMUNICATIONS 7 3 Quick Configuration for Calling This chapter describes the most common and fastest configuration The following paragraphs describe the individual parameters of the configuration in more detail Language selection Before starting configuration select the language of configuration web server Use the tab menu in the upper right corner to select language Network settings If you have not set obtaining IP
16. S Type of Service field in header of IP packet bits 8 16 DSCP differentiated services codepoint is used as method for setting quality and this method is described in RFC2474 Receiving of DTMF Helios IP allows DTMF digit receiving in three ways The first is transmission through RTP audio packets This method is not suitable in the case of codecs with high compression level where DTMF audio may not be reproduced correctly on the receiving end The second way is creating DTMF RTP packet according to RFC2833 recommendation This method is one of the common ways to transmit DTMF tones The third way is to transmit DTMF digits directly by SIP protocol in NOTIFY messages Sending of DTMF The function of sending DTMF from Helios IP during a call can be switched on and off Helios IP allows DTMF sending in three ways The first is traditional transmission through RTP audio packets This method is not suitable in the case of codecs with high compression level where DTMF audio may not be reproduced correctly on the receiving end The second way is creating DTMF RTP packet according to RFC2833 recommendation This method is one of the common ways to transmit DTMF tones The third way is to transmit DTMF digits directly by SIP protocol in NOTIFY messages For correct function check the ways of receiving DTMF on the receiving end 71 TELECOMMUNICATIONS 7 16 Video Codecs Helios IP uses video codec H 264 With its configuration you ca
17. address from DHCP server you need to change the default IP address of Helios IP You can set the IP address in Advanced settings gt Network as shown in 7 9 Static parameter settings Static IP address Set the static IP address that Helios IP should have set Network mask Set the network mask For Windows users You will find out the network mask if you enter ipconfig all in the command line Default gateway Enter the default network gateway For Windows users You will find out the default gateway if you enter ipconfig all in the command line Primary DNS Set the IP address of the primary Domain Name Server used in your computer network For Windows users You will find out the default gateway if you enter ipconfig all in the command line Secondary DNS Set the IP address of the secondary Domain Name Server used in your computer network For Windows users You will find out the default gateway if you enter ipconfig all in the command line 47 TELECOMMUNICATIONS SIP parameter settings In order to set up calls from Helios IP it is necessary set up the parameters of your VoIP network Setup is made in Advanced settings gt SIP settings Display name Fill out the name that will be displayed on the called party s IP telephone display This information will be entered in the message INVITE in the Contact SIP display info field This name will be displayed in the right upper corner and Helios
18. and beginning of file name for Helios IP configuration Setting of beginning of the file name is useful for managing more groups of Helios IP The beginning of the configuration file name or different directory on the TFTP server differentiate groups of Helios IP 7 20 System log This menu is used for configuration of storing of system messages and reports Normally it is not necessary to use or configure this menu This menu is important when looking for errors and upon contact with technical support of 2N TELEKOMUNIKACE a s 79 TELECOMMUNICATIONS al System log Logging enable Trace level Syslog server F3 Figure 42 System log Logging enable Sets whether is enabled to create the system log and store it on the syslog server Trace level Sets the level of detail of the reports from Helios IP Syslog server IP address of the server on which the system log application is running 80 TELECOMMUNICATIONS 8 Technical Parameters Power supply PoE 802 11af 48 V 380 mA DC Or Power supply adapter 230 V 10 50 60 Hz 12V DC DC power supply 12V 1A DC VoIP Signalling SIP Count of channels 2 G 711 PCM 64 Kbps H 264 64 2048 kbit s Interfaces Terminal block plug 10 100 BASE T 30 v DC TADO Others 210x100x29 mm vx xh max 500 g Oerati I e 30 a 55 9C temperature range Coverage 02008 2N TELEKOMUNIKACE a s Prague PB 1510 v 1 0a
19. andalism panels are available only for assemblies with whole buttons and with one extending module 5 4 Button Numbering Assemblies with Info Panels Numbering will not change buttons on the sides of the info panel will remain functional by installing a name labels of the info panel Order No 9135311E in one of the extending units Connecting the info panel module Order No 9135310E will result in omission of eight numbers 35 L It is possible to continue to 54 TELECOMMUNICATIONS 6 Sound Signaling and Configuration using the Keypad Helios IP allows configuration and setup using the keypad and quick dialing buttons For checking purposes Helios IP signals status changes There are different types of signals for each type of status change List of the individual signals is provided in Tab 7 6 1 Tone Signaling User activated after entering the user activation code The activation code is used to get an overview whether a user is active and whether his her VolP telephone should ring or whether the call should therefore be routed directly to another telephone number Setup of the activation code is described in chapter 7 6 User deactivated after entering the user deactivation code The deactivation code is used to get an overview whether a user is inactive and whether the call should therefore be routed directly to another telephone number Setup of the deactivation code is described in chapter 7 6 Schedule
20. bed in chapter 6 4 It is also possible to configure the port on which the web server listens in and the password for access to Helios IP 65 TELECOMMUNICATIONS Web server Web server z Web server port lo Web server language Confirm password Admin password esses Figure 34 Web server confguration Web server settings Web server Sets whether the web server in Helios IP should be launched or not Web server port Sets the communication port for the web server running in Helios IP Web server language Sets the default language after login to the web server Access passwords Admin password Sets the administrator password for configuration of Helios IP through the web server 66 TELECOMMUNICATIONS 7 13 Audio This menu is used to set audio parameters of Helios IP It allows you to set the gain of the speaker and microphone To set audio codecs use the following menu Advanced Settings gt Audio Codecs GP Audio Master volume 0 dB default Sensitivity B default Audio volume n dE default AGC lon Warning volume 0 dB default Key beep volume 0 dB defaul Lock open volume n ap default CPT volume 0 dB default E34 Figure 35 Audio parrametres settings Speaker settings Master volume Used to turn up the speaker volume This affects all audio parameters Audio volume Used to turn up the speaker volume for a call Warnin
21. cuit Board Connectors On Figure 11 you can see the location of the printed circuit board PCB connectors Connectors to which the accessories can be connected and connectors that serve for configuring Helios IP are indicated on the board UTP cable for the Ethernet connection is to be connected to the terminal box as shown in Tab 1 The terminal box can be removed from the PCB Connection of the individual connectors will be described in the following chapters 24 TELECOMMUNICATIONS Power Terminal block plug Configuration connector adaptor N Order No 91341481E joms 9 Speaker lel s El lock Slel 7 EOBHECIOF Order No rr we 6 ZZZZ S 932070E zzz isiel 4 Display Camera SSZUSUE Sle 3 onnector connector 932090E Sjel 2 S9 1 O S gg HEBEL A A 0D 0000 00U 5302 Additional lock connector IN Microphone Connector for connector extending modules Figure 11 description of Helios IP connectors 25 TELECOMMUNICATIONS 4 2 Terminal Block Plug Connections Terminal block plug includes several terminals whose function is distinguished by color Terminals 1 6 serve for connecting Helios IP to the Ethernet Terminals 7 8 are designed for connecting the electric lock and terminals 9 10 for connecting external power supply 12V 2A DC if power supply using the Power over Ethernet technology is not provided 1 Terminal block plug is included in the pac
22. ecessary to set up the parameters of your VoIP network Setup is done in the following menu Advanced settings gt SIP settings SIP Settings Display name IHelioslP Proxy address 182 158 1 1 User ID nis Proxy port SUBD 111 Domain Use outbound proxy No gt Use auth ID OB proxy address 111 O 1111 Auth ID Password Register Helios IP ves zl Local SIP port S060 Registration expires pe Figure 33 SIP settings 63 TELECOMMUNICATIONS User settings Display name Name that will be displayed on the called party s IP phone display This information will be entered in the message INVITE in the Contact SIP display info field User ID Identification with which Helios IP will present itself When calling Helios IP this number is dialed from an IP phone This number is included in the message INVITE in the Contact SIP contact address field as user_id user_ domain port For calling Helios IP the User ID is included in the message INVITE in the From field and specifies the logical address of the caller in this case 111 For calls routed to Helios IP the User ID is included in the To field and specifies the logical address of the called party in this case 111 Domain Enter the domain name of SIP proxy to which Helios IP will be registered The domain name will subsequently be included in URI Helios IP Use Auth ID Sets whether Helios IP should register to SIP proxy using authenticatio
23. eo should be displayed on VoIP videophone for incoming calls to Helios IP automatically or after inserting activation code Activation code Sets activation code to display video on Voip videophone for incoming calls to Helios IP Keyboard settings Hang up by button Sets whether the key ends the call or not Same button function Sets the function of repeated pressing of the quick dialing button None repeated pressing of the quick dialing button will not affect the set up or connected call Hang up repeated pressing of the quick dialing button ends the set up or active call Dial next repeated pressing of the quick dialing button allows you to skip an attempt to set up the respective call and switch to setting up a call to the next telephone number in the telephone book Next keypress timeout Sets the delay between two digits when dialing a telephone number using the Helios IP keypad Enable telephone mode Allows to set up calls directly to telephone numbers Set up call to the telephone number is possible with the following key combination telephone number Dial digits limit Sets maximum number of digits for the direct call to telephone number 5 TELECOMMUNHICATIONS Other settings Backlight level Sets the level of keypad backlight DHCP on off by buttons Sets whether quick dialing button can switch to obtaining IP address from DHCP server as described in chapter 6 3 7 18 Tools This menu is used for resta
24. fer in packet network Value is decimal number and it defines individual bits in ToS Type of Service field in header of IP packet bits 8 16 DSCP differentiated services codepoint is used as method for setting quality and this method is described in RFC2474 73 TELECOMMUNICATIONS 7 17 Miscellaneous Sets additional parameters of Helios IP that were not included in the above described menus v Miscellaneous Ring time limit Hang up by button No Call time limit Same button function Hang up Dial cycles limit Next keypress timeout z Enable telephone mode No Dial digits limit Activation mode Activation code Backlight level Network settings quick reset Ives Fa 4 Figure 39 Miscellaneous settings Call settings Ring time limit Sets the maximum ringing time at the respective branch If calls are routed through GSM gateways order No 505004E 505214E or 505612E to GSM network it is advisable to set the time at longer than 20 s Call time limit Sets the maximum call duration When the end of call is approaching Helios IP starts generating tones signaling the approaching end of the call The call can be prolonged by pressing a key on the keypad of Helios IP or VoIP phone 74 TELECOMMUNICATIONS Dial cycles limit Sets the maximum number of repeated call setup to the individual numbers in the phone book Voice amp video activation Activation mode Sets whether vid
25. fied according to the scheduler validity see above and when the respective user is active User activation and deactivation can be changed by DTMF codes Profile amp user not active The phone number complemented with this scheduler is only called at the time specified according to the scheduler validity see above and when the respective user is not active User activation and deactivation can be changed by DTMF codes Profile or user active The phone number complemented with this scheduler is only called at the time specified according to the scheduler validity see above or when the respective user is in the active status It can be used if the user is present at the respective telephone number at the time when he she usually is not present Profile or user not active The telephone number complemented with this scheduler is only called at the time specified according to the scheduler validity see above or when the respective user is in the inactive status It can be used for example when routing calls to the user s cell phone 7 8 Lock This menu sets whether locks can be activated and with which DTMF codes from the keypad of Helios IP they can be activated 57 gi Lock 2 Lock enabled Switch on duration 5 Lock synchronization No Second lock delay je 5 10 1 2 EN 2 lis cs me 3 LJ LY L P d L sd Figure 30 Locks settings Lock settings Lock enabled
26. g the wall as shown on Figure 5 9 Connect the cables as described in chapter 4 Make sure that the cables are not squeezed when installing the plastic cover Correct installation of the cables is shown on Figure 7 10 After having mounted the le unit on the wall and after having connected all cables re attach the plastic cover using cross recessed screws 11 Take out the name plates from the plastic cover as shown on Figure 8 Use for example a screwdriver Figure 5 Mounting of the roof module 12 Remove the inserts from the nametags 13 Insert the labels printed on the foil 14 Insert the inserts back into the nametags 15 Put the name plates back to the recess snap all the way The name labels hold the matt foil inserted underneath Figure 6 Installation on the wall 21 TELECOMMUNICATIONS 16 Check whether silicon seal is inserted in the top groove of the plastic cover Replacement seal is included 17 Close the metal cover and fix it with screws Figure 7 Cabling Figure 8 Removing name plates Figure 9 Removing the Figure 10 Inserting the labels inserts Principles to be followed during outdoor installation e Always connect button backlighting it is used for heating e he joint between the roof module and the wall must be filled with waterproof c to prevent water leaking into the box see figure 5 e Water must not leak in on the cables or around them 22
27. g volume Helios IP generates tones with which it signals configuration changes The list of the tones is provided in chapter 6 1 Warning volume sets the volume of these signal tones 67 TELECOMMUNICATIONS Key beep volume Sets the volume of the tones generated when a key is pressed Lock open volume Sets the volume of the tone signaling that the lock is open DTMF volume Sets the volume of the DTMF playback when pressing buttons on VoIP telephone Microphone settings Sensitivity Sets the sensitivity of the microphone AGC Automatic Gain Control This function allows you to control automatically the microphone sensitivity depending on the noise of the environment where Helios IP is located 7 14 Video This menu is used to set up the videocamera To set the codec properties use the following menu Advances Settings Video codecs see chapter Chyba Nenalezen zdroj odkaz 68 TELECOMMUNICATIONS Video Brightness Color saturation Flip horizontally No vl Framerate decreasing No Tl Flicker avoidance 50Hz Figure 36 Video parameters settings Brightness Sets the brightness of the videocamera stream Color saturation Sets color saturation of the videocamera stream Flip horizontally Sets whether the picture is to be flipped horizontally Frame rate decreasing Allows you to reduce the frame rate in the case of low transmission speed of the network Flicker avoidance Allows you
28. gs with one cover It allows you to use a half of the extending module e g for insertion of a telephone number list working hours etc All units can be used also without additional accessories for surface installation All units can be made more robust and resistant by using an anti vandalism cover To install a unit under wall coat or in outdoor applications you need to use the accessories see chapter 2 2 12 TELECOMMUNICATIONS 2 2 Accessories for Installation Order No 9135331E Surface top cover for 1module dimensions WxHxD 103 x 218 x 60 mm Order No 9135351E Box for installation in the wall with frame for 1 module Dimensions WxHxD 125 x 235 x 46 mm Hole in the wall 110 x 220 x 50 5mm 13 Jl Order No 9135361E Box for installation in the wall with roof module for 1 module Roof module dimensions WxHxD 129 x 240 x 41 mm Hole in the wall 110 x 220 x 50 5mm TELECOMMUNICATIONS E Order No 9135352E Order No 9135362E Order No Box for installation in the Box for installation in the wall 9135332E wall with frame for 2 with roof module for 2 modules Surface roof module modules Roof module dimensions for 2 modules Dimensions W x H x D dimensions WxHxD 229 x 240 x 41 mm WxHxD 225 x 235 x 46 mm Hole in the wall 203 x 218 x 60 mm Hole in the wall 210 x 220 x 50 5mm 210 x 220 x 50 5mm The accessories for installation are made of stainless steel For o
29. h the configuration connector which is described in chapter 4 3 On the configuration connector you can set whether the electric lock will be powered from an external or internal power source 2 TELECOMMUNICATIONS Connecting external power supply If the Ethernet is not equipped with the PoE technology it is possible to use two alternative ways to supply power to Helios IP 1 Using PoE injector order No 91378100 Helios IP is then powered through an Ethernet cable as shown above 2 Using a power adaptor order No 91341481E External power supply from the power adaptor can be connected to terminals 9 and 10 Jol Ol Ol Ol Ol Ol Ol Ol Ol Ol Order No 91341481E JS IS JS S I Je is JS JS LS Tab 3 terminal block plug connection for power adaptor 4 3 Configuration Connector Connection The configuration connector is located in the upper part of the printed circuit board With the configuration jumpers you can set whether the lock control relay should have connecting or disconnecting function and whether the electric lock will be powered internally or externally 28 TELECOMMUNICATIONS Lock power supply Relay Configuration connector Internal External Disconnecting Connecting Connection of jumpers LI Dg Lee Tab 4 Connection of jumpers of the configuration connector 4 4 Display Connector The display connector includes pins for switching on and sw
30. ime condition by setting Time schedule or manually by setting the profile activation and deactivation codes If it is necessary to use both functions at the same time both conditions must be met at the same time amp J Scheduler Activation cade a Profile name gemi Deactivation code 1 Profile current state Active hange From T Sunday Monday 9 Profile active only independent Tuesday Wednesday Profile amp user active Profile amp user not active Thursday Friday Profile or user active S Profile or user not active Saturday Figure 29 Scheduler setup General settings Profile name Name of the scheduler profile for better orientation Profile schedule Sets presence or absence of the user during the week Profile activation amp deactivation 56 TELECOMMUNICATIONS Used to set up DTMF codes for activation and deactivation of the respective scheduler User active if Sets how the respective scheduler should be used in combination with the user settings in the phone book Whether the phone number will be called or not shall be governed by the claim logic rules Profile active only independent If this is selected the calls to the specific phone number is governed by this scheduler only It is not affected by user activation or deactivation Profile amp user active The phone number complemented with this scheduler is only called at the time speci
31. itching off of the name labels backlighting and also pins whose interconnection will result in switching Helios IP to the default settings The remaining pins are designed for display connection 29 TELECOMMUNICATIONS Nametag Default settings Jumpers of the display connector backlighting x Tab 5 Configuration jumpers on the display connector 30 TELECOMMUNICATIONS 5 Connection of Extender Units The benefit of Helios IP is easy installation of extending button units It cannot be easier they can be connected with a single cable it is included with every extender delivery in chain pattern each additional unit is connected with the previous one Each extender unit has two connectors input connector for connection toward the basic unit of Helios IP and output connector for connection of another more remote unit For correct function and sequence of buttons it is necessary to comply with the correct orientation of the units and avoid interchanging these connectors This connector is designed for the connection of additional extender unit Figure 12 Connection of extender units with one row of buttons TELECOMMUNICATIONS 5 1 Maximum Count of Extender Units Order No 9135181 1x8 buttons Order No 9135182 2x8 buttons Tab 6 Optional extension of Helios IP by extending modules The above table shows that units with whole buttons and double buttons can be combined
32. ithin 30 seconds after launching of internal application Maximum delay between the buttons is 2 s 1 3x 2 2x 3 1x Applies also to assemblies with keypad Figure 14 Switching to default network parameters static Order No 9173130E 9173130CE 9137130CKE 38 TELECOMMUNICATIONS Applies also to assemblies with keypad Figure 15 Switching to default network parameters static Order No 9173160E 9173160CE 9137160CKE Applies also to assemblies with keypad Figure 16 Switching to default network parameters static Order No 9173110E 9173110CE 9137110CKE For Helios IP with one button Order No 9137110E 9137110CE and 9137110CKE pressing key 1 15 times within 30 seconds after launching of internal application will result in turning on of the web server and switching the network parameters from DHCP to default static IP address and vice versa 39 TELECOMMUNICATIONS 6 3 Switching to Default Network Parameters Dynamic IP Address Switching to default network parameters with dynamic IP address can be done in two ways Either through a web interface as described in chapter 7 or by pressing a combination of quick dialing buttons If required it is possible to switch on default settings with dynamic IP address using quick dialing buttons of the basic module of Helios IP Upon switching the web server is automatically switched on Switching on default network parame
33. kage For adjusting of already installed Helios IP unplug the Helios IP form the power supply After that remove the terminal block plug by pulling it from the printed circuit board 2 Insert the individual wires under the terminals 3 Tighten the terminals using a flat screwdriver to prevent the cables from falling out 4 Replace the terminal block plug back to the printed circuit board Pay attention to correct installation of the cables on the bottom part of the cover Helios IP Make sure that the cables are not squeezed Correct installation of the cables is shown on Figure 7 Ethernet connection Connections and meaning of the individual wires are specified in the table below Join wires 4 blue and 5 white blue from the UTP cable and attach under terminal 5 on Helios IP In the same way join wires 7 and 8 and place under terminal 6 of Helios IP 26 TELECOMMUNICATIONS z o ws J Hos NNNM ILL IL ILL LT NN ee 3 5 6 ke o merum 75 0 Tab 1 terminal block plug connections eletetetelejojz loo Connecting the electric lock The electric lock can be connected to terminals 7 and 8 of the terminal box z Order No 932070E 932080E 932090E aa Tab 2 terminal block plug connection for the el lock Terminals 7 and 8 are connected on the board of Helios IP to the relay whose terminals can act as connecting as well as disconnecting terminals Configuration is performed throug
34. ket transmitted number of TCP packets transmitted TCP packet received number of TCP packets received TCP packet dropped number of TCP packets dropped due to damage 7 6 Phone book Phone book can be set up in the tabs Basic settings gt Phone book In the phone book you can set up to three phone numbers for each position 53 TELECOMMUNICATIONS Phone book C Go to a gt Position enabled Activation code Position name Deactivation code User current state Active lt Ghange Number 1 Time profile Lock 1 code Number 2 Lock code Time profile Number 3 Time profile Substitute if unaccessible H Figure 28 Phone book First 54 positions are same as quick dialing buttons Numbering of the individual buttons on Helios IP including the extending modules is described in chapter 5 3 You can move between the individual buttons with the arrow or by quick dialing which is located in the upper right corner as indicated in General settings Position enabled Sets whether the respective quick dialing button is active or not Position name Used to fill in the name of the person who will be called when the button is pressed 54 TELECOMMUNICATIONS Phone numbers Used to set up to three phone numbers that will be called one after another when the button is pressed Number x Enter the phone number of the station to which the call is to be routed If the call i
35. le to find the basic statistics on the respective Helios IP Product name Helios IP DHCP status Off Software version 1 0 0 97 0 IP address 192 158 3 179 Bootloader version 1 0 0 1 0 Net mask 255 255 252 Hardware version Default gateway 192 168 1 Serial number 058 0978 0004 Primary DNS 192 168 1 102 MAC adress Da sa ce 81 Fz 3D Secondary ONS 192 168 1 5 Up time zd ih 34m Cc J Ethernet frames transmitted Registration state Mot registered Ethernet frames received Registration at Ethernet frames dropped UDP packets transmitted UDP packets received UDP packets dropped TCP packets transmitted Call state Inactive TCP packets received Oponent N A TCP packets dropped Call duration Os Audio codec Sy Video codec Sy Registration time MA Figure 27 basic information 51 TELECOMMUNICATIONS Product name name of the product Helios IP The name can be changed through settings described in chapter Chyba Nenalezen zdroj odkaz Software version version of the firmware in Helios IP Firmware update is described in chapter 7 19 Bootloader version version of the main application It can be changed only by servicing centre Hardware version Helios IP hardware version Serial number product serial number MAC address Ethernet interface address Up time time over which Helios IP is on Registration status Helios IP k SIP proxy registration status in progress registration of Helios IP
36. matic updates of configuration and firmware The automatic update is done through a TFTP server 71 amp Firmware Update TFTP server Update firmware Select firmware file Update time File prefix Update configuration Update period File prefix Figure 41 Firmware update Manual firmware update Used for manual firmware uploading through the configuration web interface Use the browse button to find the file with the respective firmware with extension bin You will upload this to Helios IP Automatic update TFTP server address IP address of the TFTP server where are located firmware and configuration which should be automatically downloaded to Helios IP Update firmware Used for automatic firmware uploading from TFTP server This option is suitable for buildings with greater number of Helios IP door communicators 78 TELECOMMUNICATIONS Update time Sets the time for automatic update of firmware For greater number of Helios IP is suitable to set different times for each Helios IP to prevent overloading of the TFTP server File prefix Directory on the TFTP server where firmware for Helios IP is located Update configuration Sets whether the configuration of Helios IP through the TFTP server should be changed Update period Sets the time interval after which Helios IP connects to the TFTP server from which it downloads a newer version of the configuration File prefix Sets directory
37. n 23 4 Electrical Installation seeeeenn n 24 4 1 Description of the Printed Circuit Board Connectors 24 4 2 Terminal Block Plug Connections cc cece cece eee eeee eee eees 26 4 3 Configuration Connector Connection cc cece cece sence eeeeees 28 4 4 Display CONNECHOL cc ccc cce cece eteee ee menn nnn 29 5 Connection of Extender Units ccc cc cceeeeeeeeeeeeeeeeeeeeeeteeuees 31 Sul Maximum Count of Extender Units eeeeeennnnne 32 Sud Interconnecting Modules with Cable Luueeee 32 5 3 Button Numbering RTT ETT TT TTD T 34 5 4 Button Numbering Assemblies with Info Panels 35 6 Sound Signaling and Configuration using the Keypad 36 6 1 TOME STOP llic aatenriaadexsod 22d vidi Exe aTedtvkSQ AI ones nhES dom con 36 6 2 Switching to Default Network Parameters Static IP Address 38 TELECOMMUNICATIONS 6 3 Switching to Default Network Parameters Dynamic IP Address40 6 4 Switching on the Web Server eeseseeenn 42 p etiem 44 Zi Description of application Helios IP network scanner 45 7 2 LOQ N MPERERREECOETT ETT TTE 46 12 Quick Configuration for Calling ccccccceeeeeeeeeeeeeeeeeeees 47 7 4 Language SeCICCLION sssumusda a E arie deba da beads uaa 51 7 5 EAO ON TTE ITEM 51 7 6 PONG DOO ce
38. n information or only with User ID Auth ID Authentication name with which Helios IP registers to SIP proxy Password Password for authentication in the registration of Helios IP with SIP proxy Other settings Local SIP port Sets communication port on which Helios IP will communicate with signaling protocol SIP SIP proxy settings Proxy address IP address of SIP proxy to which Helios IP should be registered 64 TELECOMMUNICATIONS Proxy port Communication port of SIP signaling to SIP proxy to which Helios IP registers Use outbound proxy Sets whether to use outbound proxy or not OB proxy address IP address for call routing from Helios IP outside of the LAN It is mainly used for routing SIP signalization and RTP stream through firewall OB Proxy port Signaling port of SIP protocol on the outbound proxy server Registration at SIP proxy Register Helios IP Sets whether Helios IP should register with SIP proxy The parameter is dependent on the settings of the SIP proxy server whether SIP proxy server requires registration or not Registration expires Sets the time which Helios IP has to set in SIP proxy for renewal of registration 7 12 Web server This menu is used for configuration of the administration web server Web server can be switched on and off in Helios IP with respect to the network security If the web server is switched off then it is possible to switch it on in a way which is descri
39. n set the parameters in such manner that the video transmitted conform to the needs of the users on the receiving end The settings of the video codec allow you for example to reduce the size of the frames in order to increase continuity e Video Codecs Video resolution Frame rate 15 tps 7 Video bitrate 512kbps Video packet size B Qn05 DSCP for viden NEN Figure 38 Video codecs settings 72 TELECOMMUNICATIONS H 264 Video codec settings Video resolution Sets the individual picture formats of the video transmitted The resolution selection ranges from QCIF 176x144 to VGA 640 x 480 Frame rate Sets the frame rate for frames that Helios IP is to send to the VoIP network Video bitrate Sets the transmission rate for video transmission from Helios IP The lower the bitrate the greater picture compression is necessary This results in lower picture quality on the receiving end High bitrate does not have to mean significant improvement of transmission as a whole because the network may get overloaded resulting in greater packet loss rate or delay Video packet size Sets how large the video transmitting packet should be Quality settings QoS DSCP for video Warning Wrong settings may decrease quality of transfer Don t change this parameter if you are not sure The change in transfer quality will show only in case that network components support this service Sets priority of video trans
40. n the web server using quick dialing buttons Order No 9173110E 9I7S3IIOCE 9137 LIOCKE sociis cantas acc obla on binc ss 43 Figure 23 Installation wizard of Helios IP Network Scanner application 45 Figure 24 Window with Helios IP Network Scanner application 46 Figure 25 Navigation bar of the telephone book 49 TELECOMMUNICATIONS Figure 26 Language selection ssssssssse nnn 51 Figure 25 basic information sss 51 Foure 29 Phone DOO venter ebEN EIER PIEXRCNREIEXN TIPO EM Eau EdU LS ra Wed ERR CUTS 54 Figure 29 Scheduler SCLUD isis cioe Yat ac no acc caos aoi c n Ra a 56 Figure 28 Locks SCUUINGS eei uns d KR d eA CUR ob Qu de Re ES ATO ER CAT CD A tp 58 Figure 32 Setting up network parameters eene 60 Figure 33 Date and time settingS ssererererrrererrrrrrrrrrrrrrrrrrrrrrrrro 62 POU O34 SHPOSSELITIOSaaductidad pp bud adn Faros d rte Aaaa 63 Figure 35 Web server confguration seesssssssee nn 66 Figure 29 Audio parrametres settings sssessssee nnn 67 Figure 30 Video parameters settings ssssseese menn 69 Figure 36 Audio codecs settings ssssssssssee nnn 70 Figure 37 Video codecs settings sssssssse menn 72 Figure 31 Miscellaneous settings sssseee nnn 74 FOUG 4O TOOLS 76 Figure 39 Firmware update
41. o not want to obtain IP address from DHCP server you must switch off this function and change the default IP address of Helios IP Static IP address is possible to set after startup of Helios IP by pressing a combination of quick dialing buttons or through a web interface as is described in this chapter 59 TELECOMMUNICATIONS Network DHCP client enabled No vl Static IP address Network mask Default gateway Primary DNS Secondary DNS Figure 31 Setting up network parameters DHCP settings DHCP client enabled Switches on the function of obtaining IP address from DHCP server Static settings Static IP address Setup of static IP address which Helios IP should have set if the function of obtaining IP address from DHCP server is not switched on Network mask Network mask setup For Windows users Find out the network mask by entering ipconfig all in the command line Default gateway Default network gateway setup 60 TELECOMMUNICATIONS For Windows users Find out the default gateway by entering ipconfig all in the command line Primary DNS Setup of IP address of the primary Domain Name Server used in your network For Windows users Find out the default gateway by entering ipconfig all in the command line Secondary DNS Setup of IP address of the secondary Domain Name Server used in your network For Windows users Find out the default gateway by entering ipconfig all in the command line
42. on is required to have installed Microsoft NET Framework 1 Run installer of Heliosl P Toolkit 2 Installation wizard will guide you through installation i HeliosIP Toolkit 1 1 Welcome to the HeliosIP Toolkit 1 1 Setup Wizard d The installer will quide you through the steps required ta install HelioslP Toolkit 1 1 on your computer WARNING This computer program i protected by copyright law and intemational treaties Unauthorized duplication or distribution of this program or any portion of iE may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Figure 23 Installation wizard of Helios IP Network Scanner application 3 After installing the application Helios IP Network Scanner run the application from Start menu of Microsoft Windows operating system 4 The application starts automatically searching on local network for all Helios IP communicators which have turned on retrieving IP address from DHCP server These communicators will be displayed in the table 45 TELECOMMUNICATIONS 5 x EE HeliosIP Network Scanner 1 3 0 0 IP Address Serial Number MAC Address SW Version it 192 168 3 179 088 0390 0008 397 0 2 192 168 3 235 08 0390 00 Browse 192 168 3 179 98 0 Vyvoj Refresh 3 192 168 3 167 08 0390 00 97 0 HelioslP Description 3 devices Found Figure 24 Window with Helios I
43. oor using the keypad If this code is invalid this status is signaled by this tone combination Switching to default network parameters after launching of internal application a time limit of 30 is set for entering the code for switching to default network parameters Switching to default network parameters is described in chapter 6 2 a 6 3 Signaling of approaching end of call Helios IP allows you to set a time limit after which a call is terminated The call can be prolonged by pressing a key from the VoIP telephone The time limit is set due to protection against call blocking Connected call when calling from VoIP telephone at Helios IP When calling from VoIP telephone at Helios IP a short tone is played to signal the call connecting Tab 7 List of tone signals 37 TELECOMMUNICATIONS 6 2 Switching to Default Network Parameters Static IP Address Switching to default network parameters with static IP address can be done in two ways Either through a web interface as described in chapter 7 or by pressing a combination of quick dialing buttons If required it is possible to switch on default settings with static IP address using quick dialing buttons of the basic module of Helios IP Upon switching the web server is automatically switched on Switching on default network parameters is possible by pressing a combination of buttons described on Figure 14 to Figure 16 The combination of buttons needs to be entered w
44. ou can find the IP address received with the Heliosl PNetScanner program which is included on the installation CD If Helios IP is switched to the static IP address mode switch it to the mode for obtaining address from the DHCP server as follows 1 Switch on the power of Helios IP 2 Wait until Helios IP ends the booting process The end is signaled L by a sequence of tones y i 3 Within 30 seconds press buttons in the order described in chapter 6 3 4 Switching to the mode for obtaining address from the DHCP server is signaled by a sequence of tones TOE Manual setup of the IP address If DHCP server is not available it is possible to set up a default static IP address on Helios IP Proceed as follows 1 Switch on the power of Helios IP 2 Wait until Helios IP ends the booting process The end is signaled by a sequence of tones d 3 Within 30 seconds press buttons in the order described in chapter 6 2 4 Switching to the default static IP address mode is signaled by a sequence of tones TED 44 TELECOMMUNICATIONS 5 Helios IP now has the following network parameters set IP address 192 168 1 100 Network mask 255 255 255 0 Default gateway 192 168 1 1 7 1 Description of application Helios IP network scanner Purpose of this application is to find the dynamic IP address of Helios IP in the local IP network The application is included on the installation CD which is part of the Helios IP package For installati
45. r No 91378350 Order No 91378100 I Grandstream Vol P Grandstream VoIP PoE injector telephone video telephone 2 6 Electric Locks Order No 932090E Order No 932070E Order No 932080E BEFO 1211MB BEFO 1211 12V 600 BEFO 1221 l with mechanical mA with momentum pin blocking 16 TELECOMMUNICATIONS 2 7 Other Accessories Order No Order No 91341481E 9137310E 91341481AU Order No 932928 12V Additional switch 91341481GB transformer 91341481US adaptor 12 V 2A Enables control of a second appliance connecting and disconnecting contact option connecting for unlimited time max 48 V 2A Stabilized power source needs to be used if power supply over Ethernet PoE is not used 17 TELECOMMUNICATIONS 3 Mechanical Installation 3 1 Overview of Installation Types Overview of the installation types and the list of the required components is provided in the table below Overview of installation types Indoor on surface Indoor under wall coat Outdoor on surface Outdoor under wall coat With increase d resistan ce O gt e t t oo WII e WIZ 66 WZ Mund 004 6 0 18 What you need for the installation only 2N Helios IP 2N Helios IP box with frame for 1 module Order No 9135351E or box with frame for 2 modules Order No 9135352E 2N Helios IP Surface roof module for 1module Order No 9135331E or
46. r activated used for activating the scheduler It can be used for example to switch on the ringing of an entire group of users at telephone numbers directly in the office Setup of the activation code is described in chapter 7 7 Scheduler deactivated used for deactivating the scheduler It can be used for example to switch off ringing at telephone numbers in the office and routing if applicable to one telephone number e g at the reception or a cell phone Setup of the deactivation code is described in chapter 7 7 I Signaling of confirmation of call prolongation Due to protection blocking Helios IP has a set maximum 36 TELECOMMUNICATIONS call duration see chapter 7 17 Internal application launched after turning on the power or restarting of Helios IP the internal application of Helios IP is launched Successful launch of the internal application is signaled by this tone combination Connected to internal network IP address received After the launch of the internal application Helios IP signs in the internal network Successful sign up to VolP network is signaled by this tone combination Disconnected from the internal network IP address lost in the event that the UTP cable is disconnected from Helios IP this status is signaled by this tone combination Invalid telephone number or invalid code for unlocking Helios IP allows you to dial a branch telephone number or enter the code to open the d
47. rting Helios IP deleting configuration and switching to default settings downloading and uploading configuration 4 Tools Download configuration file from device fd Network Settings fd SIP Settings f other Settings Ed Phonebook amp Scheduler Upload configuration file to device fd Network Settings fd SIP Settings fd other Settings E Phonebook amp Scheduler Reset all parameters to default values Reboot device Figure 40 Tools 76 TELECOMMUNICATIONS Download configuration file from device The user can decide which part of configuration should be downloaded from Helios IP This option is very useful in case when other Helios IP need to be configured in same building Upload configuration file to device The user can decide which part of configuration should be uploaded to Helios IP This option is useful in case when the configuration was backed up and the user is not sure whether this back up include for example an old IP address which could be assigned again and cause collision in the network Reset all parameters to default values Sets all parameters of Helios IP to default values Warning This choice doesn t include network settings in order to avoid collisions in the network and to avoid the interruption of the configuration through the web server To set network parameters to default values use process described in chapter 6 2 7 19 Firmware update Helios IP allows manual and auto
48. s in detail the installation and functions of the product and includes also passages that are not necessary for the basic installation TELECOMMUNICATIONS Packing List Please check whether the contents of the package of your new 2N Helios IP corresponds with the following list Ce oo a rn a wey aa T rewena 0 0d orior 0 3 PPR P ele eB T keera wench Renee 3 Temmiekgug 0 30 screws ooo 3 Wewewdes 0 30 LLL NINJ e e TELECOMMUNICATIONS Table of Contents 1 size POD gu T ER TTE 8 1 1 Basle PODO O e E sassacn cian eatiawanewnseeanas 8 1525 AONGA UCO sarono Sa T UU T TUMM 8 1 3 Optional ACCESSOLSIES cc cece cece cece sense nnns 9 2 Overview of Available Product Versions eene 10 2 1 Basic Units and Extenders ceen ns 10 2 2 Accessories for Installation eese 13 2 3 Accessories for Increased Endurance eese 15 2 4 Accessories for GSM and UMTS Network Connection 16 2 9 Accessories for VolP Network Connection seeesee 16 2 6 EIE CUE LOCKS rore EE EE A NETE 16 ads Other Accessories essssseenmHHem emen 17 3 Mechanical Installation sees 18 3 1 Overview of Installation Types seeenn Hee 18 3 25 SUT aCe JnstelidilOl oswscopitor babel PTEXUR E Rid MEET orr EP POP RIS 19 Du PUSA MOULIN G cT 23 3 4 Installation of Increased Resistance Versio
49. s not accepted by the station with the phone number specified under Number 1 it will be redirected automatically to the phone number specified under Number 2 and so on Time profile Used for selecting the scheduler for the person hidden under the specific phone number The setup of scheduler is described in chapter 7 7 Substitute if inaccessible Enter the person whom will be the call transferred if the person is not reched User activation amp deactivation Sets user activation and deactivation DIMF codes The user can activate or deactivate him herself using the Helios IP keypad Activation and deactivation in combination with the scheduler settings determines whether a call will be set up to the respective the phone number User door lock codes In the individual fields write the codes with which the Helios IP lock can be activated If the codes are identical with other codes already entered in Helios IP the following mark will appear with the respective codes 9 7 7 Scheduler Scheduler helps to plan calling to the individual users In the event that a user is not present it is not necessary for Helios IP to set up a call to his or her telephone number but it can automatically call other telephone numbers in the book or the successor number Total number of profiles is 20 and they can be mutually shared among the 55 TELECOMMUNICATIONS individual users The condition of profile validity is possible in two ways T
50. sseseserererererererererrrrrrrrrrrrrrrrrrrrerererr gt 78 FONO 38 e SVSUSITI Oee is E E E TEE 80 TELECOMMUNICATIONS 1 Basic Properties 1 1 1 2 Basic Properties Works in the Ethernet network Power supply over Ethernet PoE SIP communication protocol Integrated web server for configuration Up to 54 quick dialing buttons Up to 999 users user groups Integrated scheduler with day night weekend modes Modular up to 54 buttons keypad Can be used as a standard VoIP telephone and a code lock models with keypad Select design quality material high quality stainless steel Flat design can be installed without having to make a hole in the wall Water resistant e Completely hermetic buttons e Electronic part completely separated from the nametags Switch for the electric lock controlled directly from the VoIP telephone Quality white backlighting of buttons white LEDs DTMF according to RFC2833 in band High quality acoustic characteristics Electronic volume setting and hands free function without opening the cover Electronic adjustment of the camera brightness and contrast Electronic adjustment of backlight Intended Use 2N Helios IP door communicator is capable of replacing the traditional doorbell button panel with speakerphone and the entire system of wiring bells and intercom installations in buildings where structured cabling is installed The installation is very easy all you need to do is
51. sxexsnqa Saone Saec q SiC PU ar pa Aci ug itlcnaq Pati UG CU RR 53 7 7 S CHECUIGT tsanhenaaadawnaenreareiher re tid ERUIT nei erate 55 7 8 Bore QR EIU a erasae el E baie wide ere 57 7 9 Wa yog d rini aAA E E E EE TER 59 4 40 Date and DD eesin A AAE ac Pac 61 fadle OPCI oE E EE RER 63 7 12 Web server sscemaceentnntetennteneorisetaacstietcnas ER VETT REA ATO Apes 65 Lo AUO P m 67 Fl VOCO tein tacceand E 68 7 15 Audio Codecs esesererererererrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrererern gt 70 7 10 VIdOeO COAG CS nner eu UPRENSENNSVPRIIMUSTERFADME ERA pews MIU SHPR RI RI 72 Fold MISCCHANCOUG incerta tar E T rd dad ims 74 PhO TOO oa A E E A 76 71 19 Firmware UDOSLEG icon sarai na E E Pac 71 Zu205 SYE O eE E AE ETE 79 8 Technical ParameterS sesesenerererererrrrrrrrrrrrrrrrrrrrrrrrrrrrrrerr gt 81 TELECOMMUNICATIONS List of illustrations Figure 1 Drilling holes sese 19 Figure 2 Removing the cover isssssseessssseee hee 20 Figure 3 Removing the plastic cover sssesseeen mnn 20 Figure 4 Assembly of multiple modules eese 20 Figure 5 Mounting of the roof module sseen eeeenenes 21 Figure 6 Installation on the wall eeeeerrnn 21 Figure 7 CA INO ousastoidadc xd pu3dcequnu dU RE ER AUTGORUE nie US II SUAE seats EH Mb MOS 22 Figure 8 Removing name plates essseen mnn 22
52. ters is possible by pressing a combination of buttons described on Figure 17 to Figure 19 The combination of buttons needs to be entered within 30 seconds after launching of internal application Maximum delay between the buttons is 2 s 2 2x 1 1x 3 2x 4 1x Applies also to assemblies with keypad Figure 17 Switching to default network parameters DHCP Order No 9173130E 9173130CE 9137130CKE 40 TELECOMMUNICATIONS 2 2x 1 1x 3 2x 4 1x Applies also to assemblies with keypad Figure 18 Switching to default network parameters DHCP Order No 9173160E 9173160CE 9137160CKE Applies also to assemblies with keypad Figure 19 Switching to default network parameters DHCP Order No 9173110E 9173110CE 9137110CKE For Helios IP with one button Order No 9137110E 9137110CE and 9137110CKE pressing key 1 15 times within 30 seconds after launching of internal application will result in turning on of the web server and switching the network parameters from default static IP address to dynamic address and vice versa 41 TELECOMMUNICATIONS 6 4 Switching on the Web Server If the web server was switched off from the web interface it is possible to switch it back on using quick dialing buttons of the Helios IP basic module Web server can be switched on by pressing a combination of buttons as described on Figure 20 to Figure 22 The combination of buttons needs to
53. to SIP proxy in progress registered Helios IP is registered to SIP proxy not registered Helios IP is not registered to SIP proxy Registration at P address or domain name of SIP proxy at which Helios IP is registered Registration time registration date and time Call state current call status Inactive system inactive Call setup call being set up Ringing ringing at VolP phone Incoming setup call from VolP phone to Helios IP Outgoing Call from Helios IP to Vol P phone Opponent displays the called phone number from Helios IP Call duration duration of the current call Audio codec displays the audio codec used for the current call Video codec displays the video codec used for the current call DHCP status displays whether the function of obtaining IP address from DHCP server is on IP address set IP address Net mask set subnet mask Default gateway set default gateway of the network Primary DNS set primary Domain Name Server 52 TELECOMMUNICATIONS Secondary DNS set secondary Domain Name Server Ethernet frames transmitted number of Ethernet frames transmitted Ethernet frames received number of Ethernet frames received Ethernet frames dropped number of Ethernet frames dropped due to damage UDP packet transmitted number of UDP packets transmitted UDP packet received number of UDP packets received UDP packet dropped number of UDP packets dropped due to damage TCP pac
54. to which the call is to be routed If the call is not accepted by the station with the phone number specified under Number 1 it will be redirected automatically to the phone number specified under Number 2 and so on Setup of the time for switching to the next phone number is described in chapter 7 17 Scheduler Used for setting the scheduler person hidden under the specific telephone number It does not have to be set for quick configuration of calling he remaining parameters need not be set for the easiest configuration For detailed configuration the remaining parameters are described in the following chapters Setup of Lock 1 The code for lock 1 switching terminal block plug terminals 7 and 8 see chapter 4 2 can be set in the following menu Basic Settings gt Lock 1 Lock Setting Sets whether the lock is to be active and for how long it should be connected when the correct code for opening has been entered Lock Codes In the individual fields write the codes with which the Helios IP lock can be opened If the codes are identical with other codes already entered in Helios IP the following mark will appear with the respective codes 3 50 TELECOMMUNICATIONS Helios IP is now ready to make calls 7 4 Language Selection You can select the language using the tab menu in the upper right corner as displayed in Figure 26 Figure 26 Language selection 7 5 Information In this section it is possib
55. utdoor applications the use of the roof module is required unless protection against rain is provided otherwise The box with frame without roof module allows for installation of Helios IP in indoor applications so that it is almost does not protrude 1 mm 14 TELECOMMUNICATIONS 2 3 Accessories for Increased Endurance Order No Once bud 9135511E 9135511KE Order No 9135515E anti vandalism cover for anti vandalism cover for 1 anti vandalism cover for 1 the basic module box for extending module box basic module with keypad installation in the wall i for installation in the wall l box for installation in the l vandalism resistant l vandalism resistant wall vandalism resistant Warning Box order No 9135351E cannot be used For installation of vandalism resistant covers you need to use a dedicated box These covers are used to make the basic unit or assemblies with up to 11 buttons more resistant Greater assemblies can be provided upon individual request More resistant version is always to be installed under the wall coat No roof module is used for this version outdoor use is possible without the roof module 15 TELECOMMUNICATIO NS 2 4 Accessories for GSM and UMTS Network Connection Order No 505004E mE foin ue Order No 505612E 2N VoiceBlue Lite 2N UMTS Office Route Enterprise 2 5 Accessories for VoIP Network Connection Ss Order No 91378300 Orde

2N Helios IP User Manual

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