Eclipse Users Manual
Contents
1. for operation with a host computer It provides the advantages of a standard interface long cable runs use over private public wired wireless networks the ability of being shared among computers and the ability to work with any platform that supports TCP IP The Ethernet interface in the Eclipse CX is a standard auto switching 10baseT 100baseTX twisted pair interface with an RJ 45 connector Use a straight through cable to connect the Eclipse CX to an Ethernet hub or switch Use a crossover cable to connect the Eclipse CX directly to a host computer Power The Eclipse CX requires a 12 volt DC power supply capable of delivering at the minimum TBD amps The unit comes with a power supply JLCooper part number TBD If you need a power supply specific to your location please contact your local distributor or JLCooper Electronics Warning using a power supply other than the unit specified could result in damage to the Eclipse CX and or other equipment which is not covered by the JLCooper Factory Warranty Troubleshooting If for some reason the Eclipse CX does not give you the expected results take a moment to do some investigating The most important concept is that you have your Eclipse CX connected properly as outlined in Installation and Use Take a moment to double check your setup A common problem is forgetting to turn the power switch on or turning the unit on after the software application has launched In addition t2. ECLIPSE cx Color Grading Control Surface Users Manual PI ELECTRONICS Eclipse CX is a trademark of JLCooper Electronics All other brand names are the property of their respective owners Eclipse CX User s Manual First Edition August 6 2007 Part Number 932482 O 2007 JLCooper Electronics 142 Arena Street El Segundo CA 90245 USA T 310 322 9990 E 310 335 0110 E www jlcooper com 2 Table of Contents Ltrs 4 Installation ts 5 Unpaekin A ea Rea Ra a Ra oe 5 SEDA A nc AE 5 Connecting the Eclipse EX ederet euet utens 5 Configuring the Eclipse CX cuo i da lod 6 Configuring the Host Application nene nene 7 Using the Eclips AAA isa 8 Technical Reference nic ceci 9 FFOHDIGSTHOONWO AAA tt 9 COPEC Ea RROMI ed uti loda ede 12 Introduction The Eclipse CX is a tactile control surface intended for color grading application such as Apple Color Iridas SpeedGrade Assimilate Scratch and IFX Piranha Cinema HD The unit features a 10 100 RJ 45 Ethernet connector and a DC power jack The unit can be power from the supplied power adaptor or powered from 12 volts DC LED indicators show status of Ethernet activity Installation Unpacking When you receive your Eclipse CX you should receive the following items e Eclipse CX e This Users Manual e Power Supply e Power Cord Please take a moment to register your product at http www jlcooper com This will a
3. OT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN JLCOOPER HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF TIME INCONVENIENCE DELAY IN PERFORMANCE OF THIS WARRANTY THE LOSS OF USE OF THE PRODUCT OR COMMERCIAL LOSS AND FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANT ABILITY APPLICABLE TO THIS PRODUCT JLCOOPER SHALL NOT BE LIABLE FOR DAMAGES OR LOSS RESULTING FROM THE NEGLIGENT OR INTENTIONAL ACTS OF THE SHIPPER OR HIS CONTRACT AFFILIATES THE CUSTOMER SHOULD CONTACT THE SHIPPER FOR PROPER CLAIMS PROCEDURES IN THE EVENT OF DAMAGE OR LOSS RESULTING FROM SHIPMENT THIS WARRANTY SHALL BE GOVERENED BY THE LAWS OF THE STATE OF CALIFORNIA 13
4. can t connect to Eclipse CX with the host software Cause There may be another device on the newtork that uses the same address as the Eclipse CX Solution Change the IP address of the conflicting device or remove the conflicting device Issue Can t connect to Eclipse CX with the host software behind a router Cause An ethernet router may block and or translate ethernet traffic Solution Ask your network administrator for assistance If the Eclipse CX is set as a server and is behnd a router you will need to perform port forwarding Configure your router to forward TCP traffic on one port to the IP address and port number of your Eclipse CX You will also need to configure the busalyser gateway address to match the routers address IP address 12 34 56 78 _Router_ gt _ Eclipse IP address 192 168 254 101 TCP port 23 If all else fails you can contact the JLCooper Service Department at service jlcooper com TCP port 1234 11 Care and Service If properly cared for your Eclipse CX should provide years of troublefree performance While the Eclipse CX is built in a rugged enclosure please avoid dropping the Eclipse CX Clean with a soft damp cloth Do not allow liquids dust or other foreign matter to get inside the unit There are no user serviceable parts in the Eclipse CX Please refer to the JLCooper Electronics Limited Factory Warranty on the following page for detailed warranty an
5. d service information 12 JLCooper Electronics Limited Factory Warranty JLCooper Electronics JLCooper warrants this product to be free of defects in materials or workmanship for a period of 12 months from the date of purchase This warranty is non transferable and the benefits apply only to the original owner Proof of purchase in the form of an itemized sales receipt is required for warranty coverage To receive service under this warranty customers in the United States should contact the JLCooper factory at 310 322 9990 and talk to a service technician If necessary a Return Authorization number may be issued For our customers outside the United States 1t is recommended that you first contact your Dealer or Distributor since they may offer their own service or support policy If local support is not obtainable please send a FAX to JLCooper s Service Department at 1 310 335 0110 with a detailed description of the service required Upon issuance of return authorization the product should be packed in the original shipping materials and shipped prepaid and insured to Service Department JLCooper Electronics 142 Arena Street El Segundo CA 90245 Please include the following copy of the sales receipt your name and address no P O Boxes please a brief description of the problem and any other related items discussed with the service department and considered necessary to evaluate the product or effect a repair The return authoriza
6. he JL Cooper website www jlcooper com will contain current information on drivers applications and troubleshooting Below are listed some possiable issues and solutions Issue Can t connect to Eclipse CX with the host software through an Ethernet hub or switch Cause Eclipse CX not properly connected to ethernet hub or switch Solution Connect Eclipse CX to ethernet hub or switch with a straight through cable not a crossover cable Issue Can t connect to Eclipse CX directly to my computer with the host software Cause Eclipse CX not properly connected to PC Solution Connect Eclipse CX to ethernet port on your PC with a crossover cable not a straight through cable Issue Can t connect to Eclipse CX with the host software Cause Ethernet settings on Eclipse CX and computer are not compatible Solution Set the ethernet settings on your busalyser and PC to work together For example with the Eclipse CX factory defaults of IP Address 192 168 254 101 Subnet Mask 255 255 255 0 Gateway 192 168 254 198 Set your PC ethernet settings to 10 IP Address 192 168 254 nnn Subnet Mask 255 255 255 0 nnn is anything except 101 Note You can verify that the computer can communicate with the Eclipse CX by pinging the Eclipse CX In Windows click Start run and type ping 192 168 254 101 If everything is configured correctly the Eclipse CX will reply Issue I still
7. llow us to notify you of important updates and changes to software or features Setup The compact design of the Eclipse CX makes it easy to locate wherever you need it The Eclipse CX must be setup up in a location that does not experience vibration excessive humidity dust or temperature extremes Connecting the Eclipse CX Connecting the Eclipse CX is quite straightforward The Eclipse CX typically connects to any 10baseT or 100baseTX Ethernet network 1 Connect the Eclipse CX to the Ethernet network 2 Connect the included power supply to the Eclipse CX Configuring the Eclipse CX Before using the Eclipse CX it must be configured properly To set initialize the Eclipse CX to factory defaults perform the following steps 1 Holding the Up and Down buttons 2 switch the Power switch on 3 release the Up and Down buttons The factory defaults are IP Address 192 168 254 101 Subnet Mask 255 255 255 0 Gateway 192 168 254 198 To configure the IP address of the Eclipse CX press SHIFT and ASSIGN UTILITY on the Eclipse CX To change the IP address or port of the Eclipse CX perform the following steps 1 While the unit is powered hold down the SHIFT key and press the ASSIGN UTILITY button 2 The current IP Address will be shown in the display If you do not wish to change this address press ENTER 3 If you wish to change this press numeric pad keys This does not scroll If you make a
8. mistake press the CLEAR button once and the current number will reappear 4 When satisfied with the displayed value press the ENTER key The display will then display the Gateway value If you don t wish to change this press ENTER again Press ENTER again to step past the Subnet Mask 5 The Port number will now appear as a five digit number If you do not wish to change it press ENTER If you do wish to change it it must be entered as a five digit number For instance if you wish for port 80 you must enter 00080 If a mistake is made press the CLEAR button once 6 After the ENTER key is pressed this last time the changes will be made to internal non volatile memory and a message will appear As the message indicates the changes will not take place on the Ethernet Card until the power has been turned off and back on If you cannot access the Eclipse CX please refer to the troubleshooting section Configuring the Host Application Now that the IP settings of the Eclipse CX have been set the host application must be configured to connect to the Eclipse CX To configure Apple Color to connect to the Eclipse CX refer to Appendix C Setting Up a Control Surface in the Apple Color User Manual Using the Eclipse CX Refer to the user documentation of your host application for details on how to use the Eclipse CX with your application Technical Reference Ethernet Interface The Ethernet Interface is intended
9. tion number must be clearly written on the outside of the package JLCooper will at its option without charge for parts or labor either repair or replace the defective part s or unit Shipping costs are not covered by this warranty JLCooper s normal repair turn around time at the factory is approximately 15 business days from receipt of product to shipping Your actual turn around time will include return shipping Actual turn around time will vary depending upon many factors including the repeatability of the customer s reported complaint the availability of parts required for repair the availability of related products needed to evaluate the product if necessary Priority services are available at additional cost These should be discussed with the service technician at the time the return authorization is issued This warranty provides only the benefits specified and does not cover defects or repairs needed as result of acts beyond the control of JLCooper including but not limited to abuse damage by accident negligence damage from using incorrect power supply modification alteration improper use unauthorized servicing tampering or failure to operate in accordance with the procedures outlined in the owner s manual nor for natural or man made events such as but not limited to flooding lightning tornadoes earthquake fire civil unrest war terrorism etc THE DURATION OF ANY OTHER WARRANTIES WHETHER IMPLIED OR EXPRESS INCLUDING BUT N
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