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1. Please remember that both WPA and WPA2 keys are case sensitive and need to be between 8 and 63 characters When you have entered the key click on Apply you ll get a message about Wireless setup accepted successfully but that only means that the information was stored in the camera Now you should use the Test feature to check if you typed it correctly If the test reports Success you can remove the network cable and it should work wireless after a short delay If the test reports no wireless connection please double check your WPA key password and refer both to the Wi Fi troubleshooting and Known issues section of this User Guide Congratulations At this point you should be able to use your camera wired or wireless on your local network using the same local IP address If it doesn t connect we recommend that you temporarily remove wireless security from your router for a quick 21 experiment to see if the setup succeeds with no passwords Then put the password back in and try again Many times this will refresh your memory about the exact spelling of your password Also it could be either that the camera is too far from your router or that your router was set up with the tightest possible security which allows only known devices to connect to your network In this case do not forget to add the MAC address of this camera to your allowed list In this context MAC refers to a hardware network address and is unrelated t
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3. 20 Click the Search button for the camera to scan for available Wi Fi networks to connect to You may see a whole list of networks in your neighborhood A new screen will display all the wireless networks found SSID list Mode Infrastructure Infrastructure SHARED Infrastructure WPA1PSKWPA2PSK Infrastructure WPA1PSKWPA2PS id AES hdx home Infrastructure WPA2PSK AES EIL M ITP LINK PocketAP 942FC8 infrastructure OPEN NONE Ire LN K hzm Infrastructure WPA1PSKWPA2PS K AES ros 0 df53 Infrastructure WPAPSK AES MERCURY dbq infrastructure OPEN NONE admin Infrastructure 6 WPA1PSKWPA2PSK AES s L 4 Select the desired network and click Apply The camera will automatically choose the best options for connecting to the network You then need to enter your Wi Fi password If your network is not listed try Search again or repositioning your camera nearer to the wireless device or un hide your network name if your router is configured as a closed system Do NOT manually change any of the settings SSID Mode security mode Encryption type Camera Wireless Setup Network Wireless 9 Enable Disable 55ID NUUO Mode Infrastructure NO Se x Jurtir Setup select Infrastructure mode if using wireless router E P2P Setup Security mode WPA2 PSK v Storage Encryption type AES gt gt Task WPA key IIIIIII gt Re type WPA key 0 00 Test
4. 39 40 For Mini Pinhole camera most customers found it hard for them to understand how install them Please follow below steps to install this camera Please not this Board on step 1 could be ceiling door and wall or other flat object where customers want to install 1 Drill a suitable hole on the board by a drill 2 Stripped off the tape on the little converter and stick it the the board 3 Insert the lens to the converter and use the equipped tools to screw tightly 41 6 0 CAMERA SETTINGS 6 1 Login Password Modification You can now view your camera live but this is only on your local network so you can now refine and customize the settings of the camera To continue with camera customization access your camera s Settings page by clicking on the Settings word from your Live View or click on the word Settings from the Camera Homepage Network Camera ve View Wizard System Support Reboot CAMERA SETTINGS Please note If you are installing the camera for the first time or after a reset to factory defaults you are advised to change the cameras default password as per the message displayed Changing the cameras default password is highly recommended to stop unauthorized access to your camera CAMERA SETTINGS Please note the default administrators password has not been changed For security reasons it is recommend that you change
5. Date time Date time amp record time length Apply Back Enable Enable task Schedule Option to choose always or set a particular schedule Check Schedule setup to select the right schedule ID for your task Task Task function Click on the task to login the task setting screen below Click Apply to confirm your setting 1 Record from Select the stream from which it should record It can be Primary stream Secondary stream and Mobile Stream For smaller pictures you can select from Secondary stream or Mobile Stream 2 Post recording time The number of seconds that the camera should keep recording video after motion stops If there is any motion within this time the camera will keep recording until there is no motion for the duration of this parameter It can be from 5 seconds to 24 hours 3 Split duration This specifies the maximum duration of one file If the recording goes on for longer than this parameter the camera will split the video into a number of files Record thumbnail Enable or disable thumbnail Image file name Name of file image snap shots are saved to Suffix of file name Choose between Sequence number and Date oy ds Click Apply to confirm your settings Instead of using motion detection Record to Storage on Alarm you can also use the Record to storage continuously menu to record video at 24 hours or as per your schedule 6 8 4 6 Send files in storage to
6. 4 Reboot Click Reboot in the Header Menu to access the Camera Reboot page to restart the camera Rebooting the camera will retain all the settings and configurations A reboot is normally necessary when you insert a microSD card into the camera 6 5 Camera Menu 6 5 1 Camera Setup The Camera menu is located on the right of the Settings screen When you click on the word Camera a sub menu of camera setup options will be displayed For most users many of these settings can be left as default Network Camera Camera Setup System Enable privacy mode Disable power LED light Camera Light frequency 50Hz v Enable image mirror 1 Enable image flip vertical Microphone Enable Disable Volume 8 v Apply Camera Setting Options System Enable privacy mode Videos will not be seen Power LED light Turns off the camera front LED on or off Camera Wizard System Support Reboot v Camera Camera Setup Stream Setup Image Setup OSD Setup Night Vision Setup Network Storage Task ME 2 Wi CE Tools Light Frequency Two options 50Hz amp 60Hz This should be set according to the mains frequency of the country the camera is being used in For EU this would be 50Hz For the USA this would be 60Hz Enable image mirror Display a mirrored view of the video Enable image flip vertical Display video upside down useful if you have installed the camera upside down Mi
7. C eo Network Camera Home Page Live View Wizard System Support Reboot Browse Storage gt Camera gt Network El Storage Setup Browse Storage Record on Alarm Format SD Card 5 Continuous Record gt Task gt Tools All Enables you to view and delete all the files recorded Snapshot on Alarm Enables you to view and delete snapshots which were recorded upon motion detection Snapshot at Interval Enables you to view and delete all the snapshots which were recorded on periodicalbasis Record on Alarm Enable you to view and delete all the videos which were recorded upon motion detection Continuous Record Enables you to view and delete all the videos recorded according to the continuous record schedule The browse storage page shows a summary of all the files saved for a specific function To access the files please click on the relevant link and this will display all the files Snapshot on Alarm PA 2013 01 11 17 20 10 478 00 49313 govwmoad PA 2013 01 11 12 20 21 813 90 49273 downiosd PA 2013 01 11 12 20 23 002 mg 49015 gGownioadg PA 2013 01 11 12 20 24 982 00 49166 download PA 2013 01 11 12 20 26 962 p9 4904 dowmload PA 2013 01 11 12 20 30 158 ipqg 48893 download PA 2013 01 11 12 20 31 352 pg 4894 download PA 2013 01 11 12 20 36 752 pg 47746 downioad 58 6 7 6 Format SD Card To format SD card all files will be lost after format Wizard System Suppo
8. If you are totally stuck we can make appointments for one on one telephone tech support tutorial until your camera is up and running Please keep in mind that remote access to your camera may require a few settings changes in your router and that we cannot help you if you do not have your password for your own router Also keep in mind that many routers especially Linksys and Dlink have many versions of the firmware and routers with older versions of the firmware probably need to be updated Frequently this takes care of the most mysterious issues Typically we do not schedule telephone tech support until your router firmware is at the latest version that is available from your router manufacturer s tech support web site Please note that we cannot upgrade your router firmware Please ask your router manufacturer for help with router firmware upgrades if needed We pledge that we will not let you fail Contact us with any questions no matter how simple or how complicated 93
9. MOL CRR ORO e Cn Rev Ee WE dee enden dessen edad UBRO 76 6 9 2 User Management eene nennen nennen nnn ennn enne nennen nennen nennen nnne nenne nennen 77 69 Date Re Ta rv D SL LLL LL LLLLLILLIILLLLLLLLLLD term esse aad E 78 6 9 4 Backup and Reset eene enne enne nennen nenne nnne ennn enne enne nnne nennen 79 6 9 5 Automatic Reboot Setup M M M 80 6 9 6 Firmware Upgrade ener enne nnne nnn nenne nennen enne enne nennen 80 6 9 7 Resetting the Camera back to Factory Settings Po RN 83 E 7 0 TROUBLESHOOTING AR SE ELECEEEC RE deon den 92 Contact US eT Ce ee Cee CE ECCT OCC CEC CC CETTE TEE CEC C TCU C COTTE TERETE EC CCE COCTC CEL ITT ERBERELERKEEPFERU CURE CCC CTT Tee er CC ER E 93 1 0 Introduction Thank you for purchasing the internet video camera The camera can be accessed remotely and controlled from any PC laptop over an Intranet or the Internet via a web browser The user friendly installation procedure and intuitive web based interface allows easy integration with your home or business network or Wi Fi The camera also comes with motion detection software that can generate alarm triggers via e mail and by uploading images straight to a website In our experience we find that our customers get comfortable with advanced features quickly and then start using the camera on a
10. Network UPNP Enable Disable Wireless Setup TCP IP Setup Gateway HTTP RTSP port forwarding Enable Disable External HTTP RTSP port range 8150 350 UPNP Setup t P2P Setup Gateway RTP port forwarding Enable Disable gt Storage gt Task External RTP port range Tools Note RTP port range can t be changed here you should change it in TCP IP setup page Apply n UPnP Enable or disable the UPnP function We recommend you to have UPnP enabled For most users the rest of the settings can be left as the default settings Gateway HTTP RTSP port forwarding If this is enabled the camera will automatically add a port forwarding rule to your router via UPnP protocol External HTTP RTSP port range By default this port range is 8150 8350 The ports are assigned in order so if you only have one camera attached to your system the chosen port will be 8150 8150 8150 for the first camera 8151 for the second 8151 8151 and so on Every camera will remember its port and it will automatically use this port if still available whenever it is powered on Gateway RTP port forwarding Used when viewing the feed through a VLC player If not wishing to view the feed through a VLC this should be left enabled External RTP port range The RTP port range can t be changed here you should change it from the TCP IP setup page Click Apply to confirm your setting If your router UPnP is enabled the UPnP is
11. The public TCP port range is 8150 to 8150 and the map to host port is 80 All other settings should be unchanged The second application should be named Cam1RTP The public UDP port range is 30000 30001 and the map to host port is 30000 After these 2 applications are defined you select the camera model in the drop down box titled Choose the computer and add these 2 applications so they are active for your camera Then you save the settings and restart your router For the next camera you call the first application Cam2HTTP and use public TCP port 8151 while still using map to host port 80 The second application would be Cam2RTP with UDP ports 30002 30003 and map to host port 30002 85 Appendix C Manually entering TCP IP Settings for a Camera In most cases this is not required as the router will assign the correct settings to the camera It is however useful if you want to setup the TCP IP settings of the camera before you connect to it if DHCP is disabled across your network or if you have subnet network problems Assigning an IP address to the Camera with Camera Setup utility Launch Camera Setup to detect the camera on your local network 2 Select a camera click on Setup and the following setup interface will pop up Enter the default setting as below User name admin Password admin 192 168 1 8 setup c E jue Basic information Device Hame Location Default Location gt HTTP Port an
12. XP this list is called My network places On Vista and Windows 7 it is just called Network However some PCs and routers do not have the UPnP Universal Plug and Play feature enabled In following we will show alternate ways to find the address that your router has assigned to the camera If you are familiar with your router s menus you can log in to your router and see the IP address for the IP network camera in one of your router s LAN status screens By the way in this document we re using the words router and gateway interchangeably 2 2 1 Camera Setup Software Installation for PC For PC users we supply a program on the CD called Camera Live for PC with Windows7 Windows 8 XP or Vista This will install utility called Camera Live software on your computer The Camera Live software searches your local network and displays any cameras it finds It s very useful if you ever forget the address of you camera or in this case If this is the first time you are running the program you may need to click Search several times Insert provided Software CD into computer s CD ROM drive If the software installation program does not start automatically open CD ROM Drive and double click on Auto Run Install Camera Live applications on your computer using Install Software option Lamera Live Seti NETWORK CAMERA Welcome to the Camera Live Setup Setup will guide you through the installation of Camera Live INSTALLATION CD ROM It
13. an outgoing email server and one or more email receiving addresses If you don t have this information handy you may want to refer to your internet service provider s help pages or your Microsoft Outlook or other email program account settings Following is an example of a proper configuration for using Gmail as the outbound server which then can send email to any receiving email address 65 Live View Wizard System Support Reboot Task Management Motion Detection Digital L O Setup Schedule Setup giao ganggas a T w bel Emall Alarm Sending Snapshot from Snapshot duration Snapshot frame rate Alarm interval Motion Detection Image file name Digital 1 0 Setup Suffix of file name Sequence number Date time None Schedule Setup Tack Management SMTP server name smtp gmail com E xm SMTP server port 465 Secure SSL connection ves No Authentication amp vas C No User name edemo gm Password Re type password Sender mail address Receiver mail address Subject Message Note Gmail requires that you go to your account settings on Gmail com and enable the POP feature Post Office Protocol If your Gmail account does not have POP enabled the camera will not be able to send email Enable Enable task Schedule Option to choose always or set a particular schedule Check Schedule setup to select t
14. daily basis to keep in touch with their home or loved ones Using a Mac or PC you can view very high quality live streaming video direct from the camera It is excellent for applications such as a baby monitor nanny cam pet cam party cam security amp surveillance remote observation elder and patient care as well as limited video conferencing or event broadcasting An exciting new feature is the ability to turn your iPhone iPad iOS device and Android OS smartphone Tablet into a baby monitor without professional installer Extra wires IP address setting DDNS address setting or router setting needed just plug and play For detail Please check the Quick Guide Actual unretouched picture of iphone showing live streaming video from a VIPcella camera in another city over the cell phone network 3G and local WiFi connections can show smoother video AO O E D O Me e gt i ti Notice This product may cause interference with other wireless equipment that operate at 2 4GHz ISM band In the event of interference please turn off one of the devices or move it to a safe distance Product Assurance This 2 4GHz wireless camera meets wireless frequency security standards and recommended indexes during operation These standards and indexes are certificated by the academic organization as illustrated in the following paragraphs Setup of the camera is mostly automatic if you have a current industry standard rou
15. for the device location Time zone GMT GMT 00 00 Greenwich Mean Time London C Daylight saving time Pate amd time format Auto time setting SNTP gt yy mm dd hh mm ss ODO mm dd yy hh mm ss dd mm yy hh mm ss C Enable Disable Appendix A Wireless setup instructions without Cat5 We have received inquiry from customers with no available wired network jack to plug the camera into for the initial configuration For instance if an Airport Express is used as the only router for a network the signal network jack is taken by the required connection to the cable or DSL modem While we don t recommend this it is still possible to configure the camera without an initial wired connection using the following procedure 1 Temporarily rename your Wi Fi network name SSID to wirelessnc and turn off all wireless security i e no passwords and no MAC filtering It is important to have the SSID all lower case and without extra spaces Then connect to this Wi Fi network with your laptop 2 If you are using an Apple airport Express use the Airport utility as shown on page 6 to reserve a fixed IP address for your camera using the camera s MAC address shown on the back of the camera 3 Power up the camera and wait about 1 minute the camera should connect to your Wi Fi and you should be able to access it using the IP address that you reserved for it If you have a Wi Fi router or access point other than t
16. in any of this information the camera would have no way to let you know about that You just won t get emails To summarize Gmail requires e SMTP server name smtp gmail com e Port 465 e Authentication Yes s Secure SSL connection Yes e Username must include gmail com o Other mail servers have their own unique settings and requirements Some web mail services such as Yahoo can typically not be used for sending unless you subscribe to optional paid subscriptions like Yahoo PLUS o Receiver mail address Any email account can be used as a receiving email address including the same as sending email You can also send email to several receiving email addresses up to 3 total 17 NOTE It is easy to have a typo The SMTP server name never has an symbol On the other hand email addresses must have an symbol 6 8 4 2 Email Periodic Sending Instead of using motion detection in Email Alarm Sending you can also use the Email Periodic sending menu to upload pictures at regular time intervals Email Periodic Sending menu is very similar to setting up the Email Alarm Sending so it s not explained here 68 Network Camera Email Periodic Sending Live View Wizard System Support Reboot Camera Period interval 0 H 1 M 0 S MAX 24 hours gt Network Snapshot from Primary stream gt Storage Snapshot duration 1 seconds 1 20 Y Task Snapshot frame rate 1 f p fps Motion Det
17. power is disconnected Click Apply to confirm your settings 78 6 9 4 Backup and Reset Allows you to reset the camera to factory defaults backup the configuration in case of accidental reset and restore settings from a backup Network Camera Live View Wizard System Support Reboot Camera Backup or Reset Settings Network Click Reset to erase the camera s configuration Reset Reset Storage and restore the factory defaults Reset Task Click Backup to save the camera s SS i Backu Tools configuration to a file Backup System Identity Restore the camera s configuration from a previously User Management backed up file Date amp Time Mi Backup or Reset Automatic Reboot Setup Firmware Upgrade Reset Click Reset to initialize the camera to default factory settings All users and settings will be lost requiring you to reconfigure the camera Backup Click Backup to back up the current configuration of the camera for future reference Once you have your camera setup as you require this is recommended To restore a backup file Browse Click Browse to search for a backup configuration you wish to upload to the camera then click Restore Note Do not turn off the power during the Restore function since this might corrupt the camera s firmware 79 6 9 5 Automatic Reboot Setup Network Camera Live View Wizard System Support Reboot Camera Automatic Reboot Setup Netwo
18. slider to right or decrease sensitivity move sensitivity slider to left 61 6 8 2 Motion Detection using other browsers Firefox Chrome Safari Network Camera Live View Wizard System Support Reboot gt Camera V Rindow 1 Network Threshold Storage Task Motion Detection Schedule Setup Sensitivity _ Rindow 2 Threshold Task Management Cee Tools Sensitivity _ Rindow 3 Threshold TF Sensitivity _ Rindow 4 Threshold e Sensitivity a Apply Settings Window Check this box to enable the window Threshold Determines at what point the alarm is triggered A lower threshold means less motion is needed to trigger the alarm A higher threshold means more motion is needed to trigger the alarm Threshold is indicated by the blue bar when motion is detected Sensitivity Determines how easily the camera detects motion Lower sensitivity means the camera is less likely to detect motion Higher sensitivity means the camera is more likely to detect motion To reduce the chance of false alarms you would increase the threshold move threshold slider to right or decrease sensitivity move sensitivity slider to left Please note Motion detection in other browsers uses the Adobe Flash plug in You will need to install the Flash plug in if you do not have it To check you have the latest version of Flash visit http updateflash org 62 6 8 3 Schedule Setup The alarm t
19. software too If you want to see several cameras on one screen s T7 Camera Live nx grg Be vr Camera MultiLive Video Album Setup y 512x288 10FPS 235 77Kbps Hd en Version 1 1 Build 20140918 admin admin admin OK Cancel ee 12 2 3 Mac Quickstart This Quickstart section applies to the most common configuration for Mac users You have an Apple Airport Extreme or Time Capsule and your Airport is directly connected to a standard non routing DSL or cable modem In this section you will be interacting mostly with the Airport Utility Please note that the Airport Utility by clicking on its icon in your Mac s Utilities folder then make sure it is up to date by going to the menu at the top left of the screen and select Check for updates Allow any updates to be installed and then the About Airport Utility menu should show at least version 6 3 1 which is current as of July 2013 Now select your Airport by highlighting its picture on the left Click on Manual Setup and enter the Airport password if needed and you should now see the Airport Utility summary screen Let s verify a few things Theversion of your Airport firmware should be 7 5 2 or later if you have a current generation Airport Unfortunately Apple does not provide firmware updates for the earliest Airports They can be used with TriVision cameras but require more detailed setup 2 The Network Mode sho
20. the firmware to a directory on your PC Copy the firmware MFW file to an easy to access place such as C firmware 3 Write down the full name of the firmware MFW filename 4 Connect the camera via the Crossover Cable directly to your computer 5 Open Network Settings on your PC and make a note of your current TCP IP Settings 6 Now change your PC Network Setting to the following IP Address 192 168 168 50 Subnet Mask 255 255 255 0 Default Gateway 192 168 168 1 7 Click OK to save these settings 8 Open an MS DOS Command Prompt or choose Run from the start menu and type cmd exe 9 Change the path in the command prompt to the location of the camera firmware as in step 2 e g C firmware and then leave this window open 10 Power off the camera wait 5 seconds push down on the reset button on the side of the camera and with the reset button still pressed down power on the camera again 11 Release the reset button The Green LED should start flashing indicating that the camera is in the Firmware Dump Mode 12 Go back to your Command Prompt window on your PC 13 Type this command in to the prompt tftp i 192 168 168 1 put YOUR FIRMWARE NAME mfw 14 You will need to replace YOUR FIRMWARE NAME mfw with the name of the firmware you downloaded step 3 Press Enter after typing the command 15 The camera s green LED will stop flashing This means the firmware is being loaded 16 Please wait until the LED starts flash
21. the number of rewrites possible on any MicroSD memory card If you notice the card becoming slow or sluggish after a reasonable usage you will probably need to replace the microSD memory card You should try to avoid purchasing second hand memory cards 2 If the card is not recognized by the camera try formatting the microSD card via your computer and then trying it again in the camera 3 Images may not be recorded or read correctly if an unsupported MicroSD memory card is used with the camera 4 Carefully read the User guide precautions on use and any other information that was supplied with the memory card when purchased 5 Do not use a memory card containing data recorded by another device as this may result in the camera not functioning correctly 6 Do not modify overwrite the data or change the folder names of the MicroSD memory card It may result in the camera not functioning correctly 7 Always turn the power off to your camera before removing the microSD memory card 8 Tech cannot be held liable for any loss of data or product misuse 54 6 7 3 MicroSD card installation The MicroSD card is not included in packages The slot for the Micro SD card is at the right side of the indoor cameras and behind the lens cover on outdoor cameras See diagram below The card can only be inserted into the camera with the golden pins of the microSD card facing the front of the camera The SD card should not be forced into the SD
22. then click on Use the following IP settings 4 In the IP Address Field type in the number 192 168 168 20 5 In the Subnet Mask type in 255 255 255 0 6 In the Default Gateway type 192 168 168 1 or leave it blank The camera will automatically assign itself this IP address when no DHCP server is present 1 Leave DNS server settings blank 8 Click OK then Close to apply these settings 9 Turn the power on to the camera 10 The Connectivity Status indicator on the front of the camera will light up You can now proceed to the Software Installation section On a Mac Open System Preferences from the dock and then select Network to edit your network settings As the Y cam is connected to your Mac using a cable we must choose the Built in Ethernet option Select Built in Ethernet and click the Configure button Make a note of your current TCP IP Settings 2 Select Manually from the IPv4 drop down box at the top of the dialog and then enter these settings IP Address 192 168 168 20 Subnet Mask 255 255 255 0 Router Default Gateway 192 168 168 1 or leave it blank DNS Servers Leave blank not important at this stage Search domains Optional leave blank not important 3 The click Apply Now 90 4 Turn the power on to the camera 5 The Connectivity Status indicator on the front of the camera will light up You can now proceed to the Software Installation section Appendix G Burglar Al
23. this by clicking here Click the link displayed to access the Administrator Password editing page o 4 00 00PUENEDBEP P we TL Live View Wizard System Support Reboot Edit User Camera Network User name Storage Task Tools Save Delete Back The Administrator username is always admin in lowercase Choose a password that is memorable only to you avoid passwords that are easy to guess such as password admin 123456 or your personal details Please note Keep this password safe The only way to recover from a lost password is to reset the camera back to its default settings and this will wipe all other settings Once you have typed your password twice click Save The system will then ask you to login again You should then see the following screen 42 E M END EM A Oc Lea ocv Aag 95 c vibes b l S re oe Kp OS bittp 7292 168 13 en main asp PO C B Network Camera Home Page X Ert Live View Wizard User modified successfully System Support Reboot User Management Camera No Jusername Group Network 1 jadmn jAdministrators HTTP RTSP Authentication method v Use Basic Authentication Use Digest Access Authentication Allow anonymous access 43 6 2 Quick Setup with the Wizard To make the setup process slightly quicker for users we have created a Setup Wizard which takes you through common options to getting your camera set
24. when an alarm is triggered Alarm Interval Number of seconds for which the camera should stop sending e mail alerts after the first set Setting the time to O disables this feature It allows you to designate a time in seconds during which new pictures are suppressed For example if you want to avoid a flood of pictures you could set this time to 3600 seconds so that after a motion detection event you wouldn t get any new pictures for at least 1 hour Image file name Name of file image snap shots are saved to Suffix of file name Choose between Sequence number and Date Click Apply to confirm your settings Instead of using motion detection Snapshot to Storage on Alarm you can also use the Snapshot to storage periodically menu to take snapshots at regular time intervals Snapshot to Storage Periodically The Period Interval allow you to designate a time in seconds or minutes or hours during which new snapshots are suppressed For example if you want to avoid a flood of snapshots you could set this time to 60 minutes so that you wouldn t get any new snapshots for 1 hour 72 6 8 4 5 Record to Storage on Alarm Record to Storage Continuously Record to Storage on Ala Camera Network tecord from Primary stream v Record from ary strea Storage Post recording time 10 seconds 5 86400 Split duration 600 seconds 10 1200 Record thumbnail Enable Disable Record file name M Suffix of file name Sequence number
25. 2 168 168 136 en player activex hd i OC e Network Camera Home X Home Setting Primary Stream Secondary Stream Network Camera 1280x720 60 19FPS 2 93Mbps i T M ert gt v A 1 Rod ai Ji t i Microphone roam Speaker q Capture au a OR l View aa CUL Bene mn If you have a popup blocker like Google Toolbar you will need to disable it Within a few seconds you can then see live video from the camera NOTE If the camera shows video but also displays the message connecting waiting close Internet Explorer and wait a couple of minutes for the camera to obtain current time from a internet time server and restart itself The two links at the top of the screen are Home and Settings Home This takes you back to your Camera Homepage Settings This will take you to the cameras internal settings Please view the next page for an explanation of the Operating Bar settings d 1 Mute Click the Mute button to silence the audio stream from the camera 1 Volume Slide the slide block horizontally to adjust volume 1 napshot Press the Snapshot button to 18 capture a still image of the camera view these will automatically be saved to the My Documents Pictures folder 2 Video Clip Press the video record button to enable video recording to your local computer Once finished press the button again to stop recording The video clip will be saved by defaul
26. 7 Secure SSL No Authentication Yes Username YourUserName comcast net Password Xxxxxxx 69 Please note The most common reason for Email Alerts not being sent is that the cameras Primary DNS IP Address is not set You can check this on your camera Settings System page If it is empty you can set it on the TCP IP settings page set to your Default Gateway address and this should solve the problem 6 8 4 3 FTP Alarm Sending FTP Periodic Sending If you prefer you can have the pictures uploaded to an FTP server instead of an email address There are many choices for FTP servers For example you could enable the built in FTP server function on one of your computers or download free FTP server software such as FileZilla server Another possibility is to use an online account with FTP access which is sometimes even available for free with a limited amount of storage You can download free FTP client software to manage the FTP server such as FileZilla client Yet another option for FTP server is to use a standalone NAS Network Attached storage hard drive such as the MyBook World Edition Network Camera Live View Wizard System Support Reboot gt Camera FTP Alarm Sending gt Network Snapshot from Primary stream Md gt Storage Snapshot duration 1 seconds 1 20 Y Task Snapshot frame rate 1 fps cx eiie Alarm interval 0 seconds 0 86400 0 continuo Schedule Setup Image file name PA Task Management Suff
27. 8 168 50 Ipcam files Example 192 168 168 50 ipcam files Yes No admin ess 00 IPCAMERA Unlimited v 5000 v Apply NAS remote path This is the address amp path where to save the files on NAS Drive up to a maximum of 2 directory levels Authorization1 Select whether authentication is required by the NAS Drive User name amp Password Type the user name and password of the NAS Drive This field is required if your NAS Drive requires authentication Click Apply to confirm your setting Please note After the setting on Storage and Micro SD card or NAS status is ready You can go to next chapter Task and configure motion detection to initiate the snapshots or video recording to Micro SD card or NAS 57 6 7 5 Browse Storage Clicking on Browse Storage will take you to the following screen where you can view or download the contents of the storage drive The resulting video files can be viewed with the free QuickTime for Windows or Mac You do not need QuickTime X or Pro unless you want to compress the resulting video to iPhone iPod format Shorter video clips will download much faster If you have many video files you could also remove the Micro SD card and access it directly from your computer with suitable adapter if needed This is only practical for indoor cameras due to easy accessibility of the Micro SD card slot at the bottom 3 Pd Kr i gt e http 192 168 1 6fen main asp Ov
28. Airport If you have trouble switch to WPA2 Since each password type can have 2 variations this means you could have 4 possible combinations WPA TKIP WPA AES WPA2 TKIP and WPA2 AES Some routers like Apple Airport series do not show clearly which one of these settings is being used so if you have difficulty you should try all 4 possible combinations On a laptop you typically do not need to specify the exact password type since the laptop will try everything automatically The camera is picky it needs to know exactly what type of password you are using and does not try anything other than the exact type that you entered Remember to Apply first then Test If it says Connected at the end of the test you can remove the cable However as long as the cable is still attached the camera s System menu will show No wireless connection If you still have trouble be sure to check the Appendix for known issues 23 a 3 2 3G Setup for PC and Mac 5 en main asp D GN Network Camera Home X gt Camera v Network TCP IP Setup 3G Setup DDNS Setup UPNP Setup CAMERA SETTINGS P2P Setup gt Storage Please note the default admin password has not been changed For security reasons gt it is recommended that you change this by clicking here Task gt Tools This setup only for 3G model camera before setting a SIM card number and password should be given from the operator and customers should k
29. F LS Te i Vs Status Success Gateway external IP address l 183 37 126 180 E Gateway external port 8150 Internet URL http 183 37 7 126 1 180 8150 D tl Port forwarding is sometimes called Virtual Server user defined service or port mapping and is explained in your router s manual or online help The manual is usually available from the manufacturer s tech support web site Firewall security features built into some routers may prevent the camera s UPNP from configuring your router Your router connects to the Internet over a series of ports and sometimes the default ports used by the camera are blocked from access over the Internet therefore these ports need to be made accessible This is achieved using the Port Forwarding function on your router The ports used by the camera must be opened through the router for remote access to your camera Check the following website http www portforward com You typically need to enter the external public and internal Private ports hosts and select TCP For browser access to the camera you need to forward public port i 8150 to internal port base port 80 Your i camera would use TCP port 8150 to internal port base port 80 Your 2 camera would use TCP port 8151 to internal port base port 80 AND the 3 camera would use TCP port 8152 to internal port base port 80 After these settings your router typically needs to be restarted and then you re
30. FTP server 13 Network Camera Live View Wizard System Support Reboot P Camera Send Files in Storage to FTP Server gt Network gt ww FTP server name 192 168 1 20 Storage FTP server port 21 Task Remote path fipcam Motion Detection Authentication Yes No Schedule Setup User name admin Task Management Password gt Tools Re type password Back Enable Enable task Schedule Option to choose always or set a particular schedule Check Schedule setup to select the right schedule ID for your task Task Task function Click on the task to login the task setting screen below Click Apply to confirm your setting FTP server name Type the name or IP address of the FTP server At a minimum you need the IP address FTP server name for your FTP server The port is almost always 21 and typical servers need a username and password which means Authentication should be set to Yes FTP server port The port number of the FTP server default is 21 Remote path Input the file directory It is an optional setting to specify a folder on the FTP server If you decide to use this feature you have to make sure that the folder exists on the FTP server with the exact same spelling Authentication Select whether authentication is required by the FTP server Choose No for anonymous access User name Type your FTP user name Password Type your FTP password Re type passw
31. Hetwork information s Obtain an IP address automatically Use the following IP address IF address Subnet mask 192 168 1 8 authentic Dafsult caterer f Obtain DNS server address automatically User Hame Use the following DHS server address Primary DHS serwer address l Secondary DNS serwer address Fazzword Apply l 1 Enter a unique name for the camera the location optional and leave the default port number as 80 Obtain an IP address automatically and Obtain DNS server address automatically are selected by default if you are confident enough to enter your own settings you can do so by selecting Use the following IP address and follow the guidelines on the next page 2 To obtain the IP addresses specific to your network click Start then Run and type cmd in the text box and click Ok This will bring up the MS DOS prompt In this window type ipconfig all and press enter A screen similar to the one below will be displayed 3 Take note of the following a IP Address b Subnet Mask c Default Gateway d DNS Servers Both numbers with the first being the primary DNS server and the second being the secondary DNS server 4 Enter the details noted in step 6 into the relevant fields in the setup Note The default IP address of the camera is 192 168 168 100 This can be changed to any IP address on 86 your IP range For example if the IP addre
32. Wireless Streaming Video IP Network Camera IPCAM al ff r Wireless Streaming Video IP Network Camera IPCAM E Setting gt gt Wireless Streaming Video IP Network Camera IPCAM Wireless Streaming Video IP Network Camera IPCAM Wireless Streaming Video IP Network Camera IPCAM Setting gt Wireless Streaming Video 3G Network Camera 3GCAM Setting gt Wireless Streaming Video 3G Network Camera 3GCAM Wireless Streaming Video Digital Video Server DNS Setting gt View Your World Anywhere Anytime Camera Installation on PC and Mac This manual applies to all products Please read this manual carefully before attempting to install or operate this product Note Proceed to the Quick Guide for IOS Android PC Mac 1 0 Introduction nnm 2 3 5 RO ellkiuelbb b 4 2 2 2 2 we a 2 1Pre requisites and Initial Connection I I II III III HH hne ehh nnne nnne i Bie 27 PC Quickstart Vuekts el Rob derer eere UE OVI EQUO OUS OEC ERU VINCE PUDE CEU CERO Lez CLE POL eerden vendors A Lese LEE nnen ern derden ee 6 Z 2 2 1 Camera Setup Software Installation for PC eeesssssssseseeessesseeessssesseseeesosseesso
33. a During the day an optical IR Cut filter removes all IR light This makes the camera s vision similar to a human eye which does not see IR light and therefore all colors appear vivid and natural to us At night the filter moves out of the optical path to enable IR night vision You can actually hear a muted click when this filter moves in or out This happens both during power up and when light levels change between day amp night 52 6 6 Network Menu The Network menu is located on the right of the Settings screen When you click on the word Network a sub menu of network setup options will be displayed Skip the wireless setup chapter please check page 18 to 21 Skip the TCP IP setup chapter please check page 25 to 26 Skip the DDNS setup chapter please check page 28 to 30 Skip the UPnP setup chapter please check page 23 Skip the P2P setup chapter please check QuickGuide 6 7 STORAGE 6 7 1 Storage Setup When the camera powers up with a Micro SD present in the slot Enable storage and select store to SD card and then select format the Micro SD The Storage menu is located on the right of the Settings screen When you click on the words Storage a sub menu of options will be displayed Wizard System Support Reboot A Camera Storage Setup Network Storage Enable Disable Storage Browse Storage Store directory IPCAMERA Format SD Card Max files 5000 Y gt Tools The ca
34. address Type the IP address of the secondary DNS server if necessary Optional HTTP port number The default HTTP port number is 80 RTSP port range In order to view video over RTSP the router should be setup to forward a port in the range 30000 to 30100 to the camera s IP address using UDP with an internal port in the range of 30000 to 30100 If you wish to assign the IP address manually use this page to enter the address detail 1 Click on use the following IP address Then enter the IP address you picked that is outside your router s DHCP range 2 Do not change the subnet mask The default setting of 255 255 255 0 is correct unless you have a very unusual home network 3 Then enter your own router s address in the Default Gateway box Note that the first 3 groups of digits should be the same as your camera s IP address Usually the last digit is 1 sometimes it is 254 Note It is very important to add the Default Gateway when assigning static local IP While the camera gets this information automatically from the router when using DHCP the camera will not obtain this information if a local IP address is assigned manually 4 Then click on Use the following DNS server and Leave DNS server settings blank or enter both the primary and secondary DNS addresses that you obtained from your router menu or from your computer s network connection menu 5 HTTP RTSP PORT Leave it the default setting The HTTP port is
35. ade Tools System Identity User Management Browse the right camera s model firmware mfw file in the extracted zip folder which you download from our website or given on yourPC or Mac Date amp Time Backup or Reset Automatic Reboot Setup Firmware Upgrade 81 Network Camera Live View Wizard System Support Reboot E Camera Firmware Upgrade Network Upgrade Firmware path and file name D AFIRMVVARE EN OEM NC335VV 50HZ V5t Storage Task Upgrade t Tools System Identity Camera model no Software file format is mfw User Management Date amp Time Backup or Reset Automatic Reboot Setup Firmware Upgrade Wait 3 5 minute till the warning message Caution Upgrading Firmware Please don t turn off power or reset the camera till firmware upgrade successfully displayed Network Camera Live View Wizard System Support Reboot Camera Firmware Upgrade H Network CAUTION Fite gt Storage Upgrading firmware gt Task Tools please wait This may take a few minutes Please don t turn off the power until the Firmware upgrade successful page is displayed System Identity The camera will then need to be rebooted User Management Date amp Time Backup or Reset Automatic Reboot Setup Firmware Upgrade o Till warming message above displayed then Wait 2 3 minutes again till the message After the upgrade completes you will be prompted Firmware upgrade succes
36. ameras 3G spy Camera DVS 2 Windows PC or Mac OS or Linux computer with internet browser Computer is only required for initial setup later the camera can work by itself without any computer present at the camera location 3 Alocal area network with a router gateway and an available Cat5 wired network jack on your router not on your computer The wired network connection is only needed for initial setup later the camera can be used wireless with 802 11b g n If no Cat5 jack is available please see Appendix B for alternative setup procedure You can start using the camera on your own network almost as soon as you plug it in I Just connect the included blue Cat5 cable to the network jack on the camera and connection the other end to one of the LAN jacks of your router 2 then connect the power supply to the camera and to a wall plug If your camera has a removable antenna you may want to attach it now IMPORTANT Make sure camera is plugged into your router Airport Extreme Time Capsule not the computer even if your computer has an available Cat5 LAN jack Ce A e _ 7 if Network Camera Ethernet Cable Router Ethernet Cable or WiFi Computer aT On the box indoor ranges you may want to remove the clear plastic film that is protecting the lens cover For clearest video be careful not to touch the lens On indoor models the power light will come on within a few seconds Later you should also see it blinking red occasi
37. arm system integration with digital 1 O The outdoor cameras have additional connectors to help with integration of the cameras into a complete burglar alarm system Typically this type of wiring is carried out by a professional security system installer If you are not familiar with the terminology used here please do not attempt to connect anything to this terminal block Damage Extensjon BOX Interface caused by improper wiring Is not covered by warranty General 1 O Terminal General O Terminal Th Vetwork Camera provides a general LO terminal which ie used to connect extern al wired alam devices like PIR sensor Gas Detector Infre ced pool siarm andetc The terminal definitions ore ed below 1 2 3 4 1 POWER 12VDG 596 max 0 5A For external device 2 DO Digital output Max 4OVIDC max 400mA 3 DI Digital input input OPEN Short to GND 4 GND Ground 1 POWER This terminal can provide DC power to a wired alarm devices The mex power for external device is 12VDC 0 BA This ins optional you can Use the alarm device with m edernal power su The meximumrating voltage of alarm device CAN MOTless then 12VDC or youwill damage the alarm device DC JACK When the camera senses motion and if the digital output is set to Enable in the camera s Digital O Setup menu it activates the digital output to trigger a burglar system With a Maximum voltage of 60V this output has an open collector NPN Darling
38. as again Camera Live 3 Ox LT nn a M Camera MlultiLive Video Model Name Location IP Fort MAC P2P UID 1 INOCS36PW Demo Camera 5 Default Location 192 168 168 136 20 DO AB 10 00 11 22 T5MISTINTZUGZA FIC BIB dH ET ME LESSE BST UI B rum hae e ot Default Location 197 168 168 135 3 NC208W IR BL Network Camera Default Location 192 168 168 283 80 OO0 EO 4B 00 6B 83 C3899XNE9VAZ a NC326W Demo Camera 2 Default Location 192 168 168 121 80 O0 E0 4C BE 6D 33 93BADAZB AVN 5 NC326W Network Camera Default Location 192 168 168 122 80 00 E0 4C BC 90 5F GMFGKFALHSR 6 NC128PW Network Camera Default Location 192 168 168 11 80 FC DD 90 62 BD CFWTEAFVAPYL 7 IMC326W Network Camera Default Location 192 168 168 126 80 00 E0 4C BC 5B TYSSTHSK2BYR Search Browser Clean Setup Version 1 1 Build 20140918 Search Searches your local network for cameras Browser Select the required camera and click Browser to access the camera via a web browser Clean Click clean to clean up the searched cameras Setup Select the required camera and click Setup to configure the network settings for the camera Anytime you lose the IP address of your camera you can run the Setup software to easily find it again Once your camera is displayed either chose Search to find the camera Please note The camera setup will only detect cameras that are on the same network as your computer Ensure the camera is
39. attempting this operation and then close ALL programs that may interfere with the process Interruption to this process will result in your camera being un useable e You may want to backup your settings before the upgrade You may also want to 80 make a note of your settings before upgrade The backup restore configuration may not work between firmware upgrades so always make a note before starting Click Tool then click Firmware and you ll get to this screen Live View Wizard System Support Reboot A Camera Firmware Upgrade Network Warning Storage Upgrading the firmware may erase or change your current settings Task please ensure you have made a backup of your settings under the Backup and Reset menu Tools System Identity Current firmware version is 5 80 build 20141126 User Management Click continue to proceed Date amp Time Backup or Reset Automatic Reboot Setup Firmware Upgrade Click Continue then you will get to this screen Select Browse and locate the file you have uncompressed from the ZIP file Please note Once you have located the file and selected it click Upgrade When you click upgrade the process will start This can take 5 10 minutes Don t perform any other actions on your computer while you are doing this upgrade Live View Wizard System Support Reboot Camera Firmware Upgrade Network Upgrade Firmware path and file name Storage Task Upgr
40. by including the port number in the web address with a colon and the number after the com or net domain name In the example show above the port number is 8150 If UPnP was available on your network the camera has already set up the correct ports for remote access A quick way to see the complete external IP address URL is to go to the System menu at the top of the Setting screen Scrolling down to the UPnP section you will see the Internet URL IP address Then all you need to do is to type either your internal Intranet or external Internet IP address in your browser depending whether you re accessing the camera locally or over the internet If UPnP worked you should skip the manual IP address setup and proceed to selecting a name for your camera Note if the system menu shows you an internet URL external IP address that starts with 192 168 or 10 0 your DSL or Cable Modem has a built in router In this case contact us with the model number of your modem for assistance 26 4 2 UPNP SETUP Enabling UPnP for Automatic Remote Access Setup Usually it is very simple to enable UPnP You just need to log in to your router s setup screen and find the UPnP menu Then you click on enable save the setting and restart both the router and the camera in that order The camera comes from the factory with the UPnP enabled You can double check by selecting the UPnP Setup tab under the camera s Network menu Camera UPNP Setup
41. c TCP port 8150 your a camera would have 8151 here go 8152 etc Private IP address add the IP address for your camera e g 10 0 1 201 Private UDP port 30000 30001 same as public UDP port Private TCP port 80 AirPort Utility AirPort Utility The device and its network services will be temporarily unavailable Are you sure you want to continue Firewall Entry Type IPv4 Port Mapping LBS i Description Network camera _ Do not show this warning again Cane network camera 10 0 1 201 Public UDP Ports 30000 30001 Private IP Address 10 0 1 201 Private UDP Ports 30000 30001 Private TCP Ports 80 Edit Port Settings Description Type Network camera IPv4 ni Tee sb om Edit E Enable Access Control Timed Access Control Enable Access Control Timed Access Control Network Options Network Options Cancel Update 3 Then click on save Update and Continue to restart your airport Now some from the outside your network should be able to access your camera using your external IP address with 8150 added to the end For example if the Airport summary screen shows your IP address as 192 168 168 120 you would enter the following in your browser http 192 168 168 120 8150 b 2 4 Camera Homepage Regardless of the method you used to find your camera s IP address Once you have used the Camera Live Software to find your camera and opened y
42. cally this setting is called Web access DMZ Virtual Server Virtual Service User Defined Service Port Forwarding or Port Mapping There are 2 main steps involved in port forwarding 1 Reserving a DHCP address or assigning a permanent static IP address for your camera on your local network 2 Configuring your router to allow access from the internet to the camera s IP address on your local network Strictly speaking step 1 above is optional but some routers especially LinkSys and Belkin models tend to reassign all the IP addresses on your home network after a power failure or based on the order in which you use them Therefore your setup is only reliable if you reserve a DHCP address or assign a permanent IP address to your camera and then do the actual port forwarding Some residential internet service providers want to charge more for business service and therefore deliberately block all internet access that looks like it might involve a web server at the standard port 80 That s why we always recommend using port 8150 which in our experience is never blocked 28 4 3 1 TCP IP SETUP Manual Setup Step 1 Assigning a permanent IP address for your camera on your local network Without UPnP On your home network LAN all your computers printers and other network connected devices have an IP address In every IP address there are 4 groups of digits that can each vary from 1 to 255 For your home networ
43. card slot as this may damage the camera T Eu Errors can only be fixed by reformatting the Micro SD on your PC using the formatting tool from http www sdcard org consumers formatter ES Network Camera Home X Live View Wizard Support Reboot gt Camera gt Network b Storage Task Motion Detection Schedule Setup Task Management A reboot is normally necessary when you insert a microSD card into the camera and after formatting the microSD card with the camera s format tool 55 To access the Micro SD card slot on the outdoor camera please bring the camera indoor in an area of low humidity then unscrew the entire front part of the camera It is easiest to do it if you take the sunshield off first The Micro SD card slot is right under the reset button show below Micro SDHC Card Please be very careful not to touch the lens The Micro SD slides into the slot and there is a positive click when it is locked in place If it doesn t want to go in effortless it is probably upside down 56 When done please be careful when screwing the front part back on to make sure the threads are engaging nicely Do not use any tools hand tight is good enough 6 7 4 NAS STORAGE SETUP Storage Setup Storage Store to NAS remote path Authorization User name Password Re type password Store directory Max Space Max files Enable Disable NAS SD card 192 16
44. crophone Microphone Enables or disables the built in microphone Volume Adjusts the sensitivity of the microphone from 0 10 where 0 is the lowest Click Apply to confirm your setting 46 6 5 2 Stream Setup Click on Stream Setup under the Camera Menu to change the streaming settings for your camera This is useful if you require a certain size of video stream a certain quality or different streams for different devices such as laptop or mobile phone Default settings will normally suffice for most users Network Camera Live View Wizard System Support Reboot Primary stream Preset Image size Frame rate H 264 MPEG4 bitrate MJPEG quality JPEG snapshot quality Audio Authentication Prerecord Secondary stream Preset Image size Frame rate H 264 MPEG4 bitrate MJPEG quality JPEG snapshot quality Audio Authentication Prerecord Mobile stream Preset Image size Frame rate H 264 MPEG4 bitrate JPEG snapshot quality Audio Authentication Please choose bandwidth status Y 20 100 20 100 AAC LC 16kbps v 9 Enable O Disable Disable v Please choose bandwidth status vl 20 100 20 100 Enable O Disable Please choose mobile bandwidth V Enable For PC O Alternate For Windows Mobile O Disable For other mobiles v Camera gt Camera Setup Stream Setup Image Setup OSD Setup Nig
45. d you increase the separation between dark and bright making shadows darker and highlights brighter Decrease contrast and you bring the shadows up and the highlights down to make them closer to one another Adding contrast usually adds pop and makes an image look more vibrant while decreasing contrast can make an image look duller Hue Change is similar to rotating a color wheel to select a different mixture of colors Saturation Saturation is similar to contrast however instead of increasing the separation between shadows and highlights we increase the separation between colors Sharpness Sharpness can be defined as edge contrast that is the contrast along edges in a photo When we increase sharpness we increase the contrast only along near edges in the photo while leaving smooth areas of the image alone Auto Exposure Target Automatic exposure abbreviation AE mode automatically calculates and adjusts exposure settings to match as closely as possible the subject s mid tone to the mid tone of the photograph Exposure is a combination of the length of time and the illuminance at the photosensitive material Exposure time is controlled in a camera by shutter speed and the illuminance by the lens aperture and the scene luminance Slower shutter speeds exposing the medium for a longer period of time and greater lens apertures admitting more light and higher luminance scenes produce greater exposures 49 6 5 4 OSD Setup Cl
46. deo Album Setup f 1280x720 49 23FPS 1 25Mbps Camera Live Camera MultiLive Video Album Setup ny 1280x720 49 23FPS 1 25Mbps x O You will find you saved pictures and video here 10 DX w clik this button to capture a still image of the camera view these will be automatically save to Album and the picture name with date and time when they captured O click this button to enable video recording and save to Video with date and time Once finisehd press the button again to stop recording click on this button to enable your voive be heard and hear video voice Q Click on this button and then cursor turns to a magnifier to the desired location Click on this button to return to the smaller view Eg click on this button to enable full screen lt ie slide the slide horizontally to adjsut the volume Click on the voice icon to enable mute Q click on this button back to camea menu Camera Live nx m Camera MultiLive Video Photos admin 8 admin admin 20141211 135355 jpg 20141211 135400 jpg Camera Live n rnx 5 amp Camera MuitiLive Video Album Setup Videos admin amp admin admin 20141211 135711 mp4 20141211 135714 mp4 The second way is click the setup icon on top menu for more details pleare refer to page 8 Multiview function is added to this
47. dress to the allowed list 2 If you have set up your wireless network as Closed with a hidden name it is highly recommended to temporarily set your network into a normal configuration with a visible network name Otherwise your camera will not be able to see your network as one of the available choices to connect to After setup you can hide your network name again In general a hidden network name adds more confusion than actual security There are tools that can reveal hidden names easily 14 2 3 1 Apple Airport Remote Access Setup In order to access the camera remotely from outside your network you have to tell your Airport to allow access to the network ports used by the camera This is called port setting and is done with Airport utility as follows In the Airport Utility version 6 3 1 go to manual setup and select the Network icon 1 Click on the add button below the port setting AirPort Utility Base Station Internet Wireless os AirPlay Router Mode DHCP and NAT DHCP Range 10 0 1 2 to 10 0 1 200 DHCP Reservations Description P Address network camera 10 0 1 201 Port Settings Description Network camera Enable Access Control Timed Access Control Network Options Cancel Update 2 then click on the add icon at the bottom of the box and enter the following info Public UDP port 30000 30001 next camera would have 30002 30003 etc Publi
48. e quality however higher bitrates require greater bandwidth Please select the appropriate settings according to your connection speed and network traffic If you are experiencing jerky video it may be necessary to decrease the bitrate MJPEG Quality This sets the quality of the video when viewing the camera using Motion JPEG without audio It can be from 20 to 100 where 100 is the best quality JPEG snapshot Quality The quality of the snapshot saved using Live View page Internet Explorer only It also affects the quality of the snapshot to be uploaded to an FTP Server It can be from 20 to 100 where 100 is the best quality Audio Select or disable the audio bit rate Authentication Select or disable MPEG4 RTSP authentication Clicking on the name of the stream will display various paths to the paths to the particular video stream gt u e Network Camera Home Page e http 192 168 1 7 en main asp Live View Wizard System Support Reboot Primary Stream List v Camera Camera Setup Intranet stream URL Stream Setup RTSP H 264 stream rtsp 192 168 1 7 80 live 0 h264 sdp RTSP MPEG4 stream RTSP MJPEG stream RTSP audio stream rtsp 192 168 1 7 80 live 0 mpeg4 sdp rtsp 192 168 1 7 80 live 0 mjpeg sdp HTTP M3U8 stream HTTP MJPEG stream rtsp 192 168 1 7 80 live 0 audio sdp http 192 168 1 7 80 live 0 h264 m3u8 http 192 168 1 7 80 live 0 mjpeg jpg HTTP sna
49. ection Image file name PP Suffix of file name SMTP server name smtp gmail ccom SMTP server port 25 Secure SSL connection Yes No Authentication amp Yes No User name livedemo 2gmail com Password HIIII Re type password III Sender mail address Receiver mail address live gmail com Sequence number Date time livedemo 2gmail com livedemo gmail com Schedule Setup None T ask Management Tools T Subject Warning from Network Camera Message App 4 b Period Interval Time interval between snapshots It allows you to designate a time in seconds or minutes or hours during which new emails are suppressed For example if you want to avoid a flood of emails you could set this time to 60 minutes so that you wouldn t get any new emails for 1 hour Some email server settings to use your camera with popular email providers gmail com SMTP server name smtp gmail com SMTP server port 465 Secure SSL Yes Authentication Yes Username YourUserName gmail com Password XXXXXXX att net SMTP server name smtp att yahoo com SMTP server port 25 Secure SSL No Authentication Yes Username YourUserName att net Password Xxxxxxx gmx com SMTP server name smtp gmx com SMTP server port 587 Secure SSL No Authentication Yes Username YourUserName gmx net Password Xxxxxxx comcast net SMTP server name smtp comcast com SMTP server port 58
50. ed at trees grass or other objects the night time picture will be entirely black The infra red lights seem to project out roughly 50 feet of course at that distance at night it will be difficult to pick out many details about the object that is recorded If there is ambient lighting street lights overhead security light infra red light provided by other cameras or external IR emitter it is possible to extend the night time visible area Wizard System Support Reboot Camera Night Vision Setup Camera Setup Infrared LED control F Stream Setup Black and white mode gt OSD Setup Moonlight mode IR cut filter control Network Storage Task Tools 1 The Infrared LED control Auto switches on the IR LEDs automatically when there isn t enough light to produce a good quality image On turns the IR LEDs on permanently and ignores the light level in the room resulting in a Black amp White mode When Off is selected the IR LEDs are kept in the off state even if the light level of the room is too dark to produce a good quality image This may be useful if the LEDs are reflecting off a nearby surface and obstructing your view Please note Auto uses the light sensor on the front of the camera to check ambient light level to turn on the IR LEDs at night The sensor is below the lens 2 Black amp White Mode Auto switches the video from color to monochrome when the IR LEDs are turned on On
51. ennn nenne nennen nnne nennen ze GG Network Many smsen blan ias a istis p PRO Ud dtu sai Scans cu Pr S ri basque en d PTUS 53 EF STORAGE setes A A A RA A dada seep DAS a DA a A 53 6 7 1 Storage Setup eene nennen nennen nennen nennen enn enne enne nnne enne nennen 53 6 7 2 MicroSD Card Information and Installation HH 54 67 3 MicrosD Card installatiOr assess sert daneen deden ennen banden de veendam 255 2 674 NASSTORAGE SETUP irt vesetisc ca a Cuento oe yd cea awed da is ines qute d ec dede 57 6 7 5 Browse Storage nrrnnnennnnennnenenenrnnnennenennernnerennerennenensnennsennenensennnerennerenseennenenneenneennnensnsvennensnseennenensennseennneens 58 67 6 Format SD CArd ss al RER or duet diac cu la c sp s eii weete ec eneen 59 TASK rede cii tuas test Eon tle trt a t ear uU se Sevens tides a nn a bone undoes e E 60 6 8 1 Motion Detection Using Internet Explorer viansesavkB vada aranea etas ER VR SAS A 60 6 8 2 Motion Detection using other browsers Firefox Chrome Safari EDEN 62 6 8 3 Schedule Setup eene nennen nennen enne enne nennen enne nennen nennen 63 6 8 4 Task Management eene nnne enne nnne enne enne nennen nennen nennen enne enne nennen 64 6 8 4 1 Email Alarm Sending Email Periodic Sending HH eene 65 6 9 TOOlS Merys arenis aes quis ate een oe olio veni eddie eedt EOD Pie ra Dreck te Qu qul on tUa UE a dm Fave redu re 76 6 9 1 System Identity E e eR eku ESCUDO ade lnc a Vv a TERN
52. entication method User Management Use Basic Authentication Date amp Time Use Digest Access Authentication Backup or Reset Automatic Reboot Setup 7 Allow anonymous access ES enact incendie Add Up to 64 users including the admin can be created Adding users Click Add on the Camera User List page then fill in a username and password twice and then click Add To edit a user s password Click on the user name then enter the new password for that user twice and click Save To delete a user Click on the user name then click Delete Note A maximum of 16 users are allowed to access the camera simultaneously As the number of simultaneous users increases the overall performance will decrease This is dependent on the network bandwidth not the camera Allow anonymous access This is to be used if you wish to share video with other users without prompting them for a user name and password This will allow the user free access to view the Live View page whereas access to the Settings page will still be prohibited Authentication method The basic authentication scheme is based on the model that the client must authenticate itself with a user ID and a password Digest Access is a more secure login method as the username and password are encrypted before being sent over the internet however not all systems support Digest Access Authentication 77 6 9 3 Date amp Time Allows you to set the date and t
53. ess of your camera so you can access it on your local network DNS Servers If this option is empty it may prevent your camera from sending email alerts Enter the DNS in the TCP IP menu if needed DDNS If you do not have a static IP address a DDNS service helps you access your camera easily from outside your network This confirms the DDNS is active or not UPNP If your router has UPNP and it has successfully worked with your camera this will tell you here This saves you forwarding any ports Internet URL This is the external address and Port of the camera P2P This is the fast and simple remote access solution on PC Mac IOS Android please check the Quick Guide for the detail of installation Storage Lets you know if storage is available on SD card or NAS drive Camera System Information Firmware version 5 82 build 20141112 ActiveX Control version 1 2 6 1 7c dd 90 51 ae 58 7CDD9051AE58 MAC address Status No connection Sta tus Connected IP mode Static IP address 192 168 168 135 Subnet mask 255 255 255 0 Default gateway 192 168 168 2 45 1 m gt Network System gt Storage Model INC335W System up time _ 0 Days 00 00 53 E BIOS Loader version 2 1 build 0002 Tools System Identity User Management Date amp Time Backup or Reset Automatic Reboot Setup Firmware Upgrade 6
54. etting or text size setting pressing Ctrl and 0 zero at the same time should do this 2 Try to find settings that reset your page zoom or text zoom 1 Check the e mail alert feature is properly configured 2 The SMTP server that the IP camera uses to send the e mail may be filtering e mail to prevent spam from being sent from your server Try using a different SMTP server or contact your ISP to see if SMTP access is being blocked 3 Your Primary DNS IP Address may not be set 1 A firmware upgrade has been interrupted or the firmware has otherwise been damaged Please contact your place of purchase or TriVision Technical Support 1 Motion detection is based on changes in pixel in the image This means that if there are sudden changes in the lighting motion detection may be triggered mistakenly Lower the sensitivity setting to avoid problems Amber Steady for connection to a 10 100 M bit s network Amber Flashes for network activity Green Steady for connection to a wireless network Green Flashes for network activity 92 Contact US If you encounter any problems do not return product to the factory If you have purchased this product from an authorized retailer worldwide you are eligible for priority email based technical support We are always glad to help however we ask that you read this short manual first Most issues can be resolved very quickly Even complicated issues are no problem for us
55. f the alarm End time End time of the alarm Days Ticking this box activate the alarm daily on the specified times from Monday to Sunday Click Apply to confirm your setting 63 6 8 4 Task Management There are various tasks you can enable on your camera This section will explain the various tasks and their functions Network Camera Task Management v Email alarm sending Email periodic sendin FTP alarm mun FTP periodic sending HTTP alarm sending HTTP periodic sending Snapshot to storage on alarm Snapshot to storage periodically Record to storage on alarm Record to storage continuously Send files in storage to FTP server No Enable Schedule 1 E Always 2 E Always 3 E Always 4 E Always 5 E Always 6 Always 7 al Always 8 EI Always 9 FI Always 10 al Always 11 E Always 2 F j gt gt gt v Live View Wizard System Suppot Reboot Camera Network Storage Task Motion Detection Schedule Setup Task Management Tools Enable Enable task Schedule Option to choose always or set a particular schedule Check Schedule setup to select the right schedule ID for your task Task Task function Click on the task to login the task setting screen below Click Apply to confirm your setting 6 8 4 1 Email Alarm Sending Email Periodic Sending For automatic emailing you will need both
56. hat the motion detection triggers can be set to be active or inactive at certain times of the week By default the schedule is set to be active at all times always However you can set the schedule not to trigger alarms at certain times useful for instance if you don t want alarms to go off while your office is open from 9am until 5 30pm You can set up to 4 schedules and you can use these to send alarms to different places such as emails FTP or SD card Network Camera Live View Wizard System Support Reboot gt Camera Schedule Setup Network Schedule ID gt Storage v Task Every day Always v Motion Detection 7 Sunday Range Start time 0 0 End time 24 0 Schedule Setup F Monday Range v Start time 0 0 End time 24 0 Task Management Tuesday Range v Start time 0 0 End time 24 g gt Tools Wednesday Range v Start time 0 0 End time 24 0 Thursday Range Start time 0 0 End time 24 0 Friday Range Start time 0 0 End time 24 0 Saturday Range Start time 0 0 End time 24 0 E Schedule Setup Options Schedule ID Select the ID you can save up to 4 schedules and use them for different purposes No Setup the specified times in every Schedule ID you can save up to 8 specified times and use them for different purposes Enable Activates the alarm on specified times Ticking this box to activate the alarm on the specified times Start time Start time o
57. haviors Administrator approved Internet bd This zone is for Internet websites except those listed in trusted and restricted zones Security level for this zone Allowed levels for this zone Medium to High Medium high Appropriate for most websites Prompts before downloading potentially unsafe content Unsigned ActiveX controls will not be downloaded Disable Enable 4 Display video and animation on a webpage that does not use l Nicshla L 4 n t Enable Protected Mode requires restarting Internet Explorer Custom level Default level Reset all zones to default leve Takes effect after you restart Internet Explorer Reset custom settings Reset to medium high default Reset ne Cave Appendix E Recovering from a failed Firmware update using Windows If you have tried to install a new firmware on your camera and the procedure has failed your camera may be unresponsive If the firmware update failed and your cameras BIOS loader has become corrupted your cameras LED will be flashing green when turned on 88 There is a procedure you can try yourself however it is quite advanced so should only be attempted by those with a solid understanding of TCP IP and running commands from the DOS command prompt Procedure Download the correct new firmware for your camera from our technical support and save this to your hard disk 2 Unzip uncompress
58. he Airport Express you can connect to your router and look in the DHCP clients list to see the IP address of the camera if it hasn t automatically announced itself with a UPnP popup window 4 Now goto the camera s wireless setup menu but don t use the Search function Type in the exact SSID that you had before the change in step 1 and type the exact password that you wish to use After you hit Apply you won t be able to do further changes until the next step 5 Now set your Wi Fi SSID back to the exact same spelling as you entered into the camera s SSID field and make sure the password and security mode are also exactly the same Then update an restart your Wi Fi network You can now proceed with the setup of the camera as you should be able to see it at the same IP address as in step 3 84 Appendix B Setup instructions for ATT 2Wire Router On the ATT 2Wire 2701HG and similar routers we found the UPnp does not work For access from the internet you need to log in to the router ATT usually has the IP address of the router configured to http 192 168 1 254 and the password is usually on a sticker on the bottom of the router Go to the firewall menu which has section for Hosted Applications as shown below First click on the blue underlined link at the bottom Add a new user defined application That s 2wire s terminology for port forwarding two applications need to be defined The first application should be named Cam1HTTP
59. he right schedule ID for your task 66 Task Task function Click on the task to login the task setting screen below Click Apply to confirm your setting ow uo 12 13 14 Snapshot from Select snapshot stream source which can be Primary stream Secondary stream and Mobile Stream For smaller pictures you can select from Secondary stream Snapshot Duration The number of seconds that the camera should keep sending emails with attached image after motion stops Snapshot Frame Rate The number of frames per seconds that the camera should keep sending images at when an alarm is triggered If Snapshot duration had a value of 4 and snapshot frame rate had a value of 2 you would be getting 2 images each second for 4 seconds in a row meaning 8 pictures total for each motion detection event Alarm Interval This is the number of seconds for which the camera should stop sending e mail alerts after the first set Setting the time to O disables this feature It allows you to designate a time in seconds during which new emails are suppressed For example if you want to avoid a flood of emails you could set this time to 3600 seconds so that after a motion detection event you wouldn t get any new emails for at least 1 hour SMTP server name Type the name or IP address of the SMTP server you want to use for sending the e Mails Please note that some networks do not allow e mail relaying Check with your system adm
60. ht Vision Setup Network Storage Task Tools There are a number of video streams available You can configure settings for the primary and an optional secondary video stream Configuring a secondary stream is useful for providing a video stream that is at a lower resolution than the primary stream to third party devices or software Some devices and software require lower resolution The Mobile stream is similar to the first two streams but is purely for mobile viewing and has a fixed resolution 47 Stream Setting Options Present There are five pre programmed stream profiles for quick set up Please choose the one according to your bandwidth Image size Image resolutions available are as follows 480P Model 640 x 480 VGA 320 x 240 QVGA 160 x 120 QQVGA The mobile stream has a fixed image size of 176x144 HD 720 Model 1280x720 HD720p 768x432 512x288 256x144 The mobile stream has a fixed image size of 176x144 HD 1080 Model 1920x1080 HD1080p 1280x720 HD720p 768x432 512x288 256x144 The mobile stream has a fixed image size of 176x144 Frame rate Twelve options 1 2 3 4 5 6 8 10 15 20 25 30 frames per second fps The frame rate is automatically determined by the camera and this depends on the network bandwidth available at the time This frame rate setting imposes the maximum frame rate that the camera will transmit H 264 MPEG4 bit rate Select H 264 MPEG4 bit rate These settings determine the imag
61. ick on OSD Setup under the Camera Menu to change the on screen display parameters of the camera On Screen Display Setting Options x Jl iv e Network Camera Home Page K TIE Live View Wizard System Support Reboot On Screen Display Setup v Camera Camera Setup OSD Enable O Disable Stream Setup OSD Setu I Display date and time s LI Display system name C Display the text Network Storage Night Vision Setup Task Tools OSD Enable or Disable the On Screen Display OSD Options Display date and time Set the OSD to display the Date and Time of the camera Please note that this function will simply display the date and time that has been programmed in the camera and therefore the time and date may be incorrect unless the camera is synchronized to a time and date server on the internet This is accessible under the Tools menu and will be covered in more detail in the manual Display system name Set the OSD to display the System Name of the camera The system name can be modified from the System Identity page accessible under the Tools menu and will be covered in more detail in the manual Display the text below Set the OSD to display specific text Use the text field to input the desired text Click Apply to confirm your setting 50 6 5 5 Night Vision Settings At night with the infra red lights the cameras simply show reflected light If the camera is pointed at empty space not point
62. ime used for the timestamp of any files created by the camera Network Camera Live View Wizard System Support Reboot Camera Date amp Time Setup Network Storage Current device time 05 12 2014 07 08 16 Proposed device time 05 12 2014 07 10 58 Task Tools Select to change the time zone for the device location System Identity UTC Dublin Edinburgh Lisbon London User Management V Automatically adjust clock for Daylight Saving Time Date amp Time Backup or Reset Date and time format yy mm dd hh mm ss Automatic Reboot Setup mm dd yy hh mm ss Firmware Upgrade dd mm yy hh mm ss Auto time setting SNTP Enable Disable Time server time nist gov e g time nist gov ns arc nasa gov Apply Current device time Internal time of the camera Proposed device time PC system time On clicking Apply the internal time of the camera will be changed to this time Select to change the time zone for the device location Choose your time zone Daylight saving time tick the box to enable daylight saving time Date and Time format Select the format of the date and time Auto time setting SNTP Enable or disable the auto time setting to update to the server below Time server Type the SNTP server name There are suggestions included Note 1 If the SNTP server is not found the camera s time will be synchronized with the PC time 2 The camera keeps track of the time even when
63. ing again this means the firmware has finished installing 17 Turn the power off to the camera 18 Unplug the crossover cable 19 Restore your TCP IP Settings to their previous state as in step 5 Your camera should now be restored to its factory default settings and be working again you can proceed to the start of the manual and setup your camera as normal 89 Appendix F Connecting your Camera directly to a Computer You can also connect the camera directly to a computer Please note that in this mode you will not be able to view your camera from anywhere else apart from the computer you are currently using Connect one end of the network cable in to the Camera Network Connection socket and plug the other end in to a spare network port on your computer 2 Connect the included power adapter to the power port on the camera and the other end into an electrical socket Do not turn the power on at this time You must then assign your computer an IP address so it can talk easily to the camera On a PC Open the Control Panel and double click on Network Connections then right click on your Local Area Network connection and click Properties Be sure to select the Network icon that corresponds to where you have plugged the camera in to so this would not be listed as a Wireless Wi Fi or Bluetooth Network 2 Select Internet Protocol TCP IP then click Properties 3 Take note of your current TCP IP Settings and
64. ing you like as a name for your camera except do not use spaces Use only lower case letters and numbers Then click on the domain names you can pick from as well as some that they consider premium names worth paying for For example you could pick servehttp com as your demo cameras Then be sure that only DNS Host A is selected Don t worry about the current IP address and don t change anything else Click on Create Host and you re done Please write down your complete hostname as well as the username and password you used for logging in to No IP com as you ll need it for the next step DynDNS com is very similar but in their case there is an additional step of checking out a shopping cart with a zero dollar fee Now proceed to the next section to make sure your name is updated correctly 32 4 4 2 DDNS SETUP 2 Automatic Updating of your Camera s Internet IP address In the previous step we set up a name for your camera To make sure that this hostname always corresponds to the correct IP address for your camera we have to make sure it is updated automatically when there is a change Dynamic DNS DDNS is simply a way of using a static hostname to connect to a dynamic IP address When connected to your ISP you are assigned a temporary IP address DDNS services keep track of your IP address and route your Domain name to that address when you wish to connect to the camera from a remote location There is no need for client soft
65. inistrator or Internet service provider for more details SMTP server port The port number of the e mail server default is 25 Secure SSL connection Select whether your SMPT server requires an SSL connection Authentication Select whether authentication is required by the SMTP server User name amp Password Type the user name and password of the e mail account you wish to use This field is required if your SMTP server requires authentication Re type password Re type the password 11 Sender e mail address Type the e mail address of the account you are using to send the e mail This will be the address the emails come from Receiver e mail address Type the recipients e mail addresses for who you want the emails to be sent to Up to 3 addresses can be entered Subject Subject of the e mail that is sent Entering a relevant subject will help identify the alarm better i e Garage Alarm Message Type the text you wish to appear in the e mail E g this is to notify you that your alarm has been triggered Notes Email settings can be obtained from your e mail service provider An SMTP email account is required these are very common if you use POP3 email and some IMAP servers A true IMAP server will not work Some ISPs won t let you use any other SMTP server other than their own British Telecom BT is a good example of this 15 Click Apply to confirm your setting 67 16 Note that if you have a typo
66. is recommended that you dose all other applications before starting Setup This will make it possible to update Install Camera Setup gt relevant system files without having to reboot your C gt E Install Camera Live Click Next to continue install Adobe Header Click Finish to end the installation You should now find a Camera live icon on your Desktop 2 2 2 Finding your Camera with Camera Live Utility Now you have your camera attached and the software ready you are ready to find your camera on your network Double click the Camera Live icon on your Desktop to launch the Camera Live program The Camera Live utility should automatically find your camera if it is correctly connected See image below You can use this program to set up cameras but we recommend that you use this program only to find your IP address Then do all setup by going directly to the camera using the IP address either by double clicking on the address or by typing the number into your browser with http in front If no camera is found it could be that your Antivirus or Firewall program is blocking the Camera Live program In that case you should either disable your Firewall program or use the alternate method of finding the IP address by checking the menus in your router as described below Sometimes the program may take a few minutes to find your camera so if your camera isn t displayed wait a few moments and then click Search to search for camer
67. ix of file name Sequence number Date time y roots FTP server name download demo com FTP server port 21 Remote path webcamera Authentication Yes No User name demo Password ILII Re type password IITTI Back 4 dii 70 Setup of the FTP alarm sending menu is very similar to setting up the Email alarm Sending Email periodic sending so we don t explain the Snapshot from Snapshot duration Snapshot frame rate Alarm interval Image file name Suffix of file name again here Enable Enable task Schedule Option to choose always or set a particular schedule Check Schedule setup to select the right schedule ID for your task Task Task function Click on the task to login the task setting screen below Click Apply to confirm your setting FTP server name Type the name or IP address of the FTP server At a minimum you need the IP address FTP server name for your FTP server The port is almost always 21 and typical servers need a username and password which means Authentication should be set to Yes FTP server port The port number of the FTP server default is 21 Remote path Input the file directory It is an optional setting to specify a folder on the FTP server If you decide to use this feature you have to make sure that the folder exists on the FTP server with the exact same spelling Authentication Select whether authentication is required by the FTP server Choose No for a
68. k the first 3 numbers are already determined by your router s address which is typically something like 192 168 0 1 or 192 168 1 1 or 10 0 1 To pick a permanent address for your camera you first need to know your router s IP address It is Shown in your camera s system menu at the top of the setting screen if you scroll down to Default Gateway The router s IP address determines the first 3 groups of digits for your camera s IP address Now we need to select a valid number for the last group of digits We don t simply pick a random number because we have to avoid numbers that are already taken or could be used by your router The router uses addresses in a range set aside for this purpose called the DHCP range For many routers this DHCP range is from 2 to 100 but you ll have to check your specific router s DHCP menu Sometimes this is shown as start and end address or start address plus number of available addresses Why is this important We want to select an address outside this range to make sure that your router would never pick this address for another device For example if your router uses the DHCP range from 192 168 0 2 to 100 You could choose 192 168 0 101 as a permanent IP address Conversely if your router uses DHCP addresses from 100 to 255 you could use 192 168 0 50 to be outside the range Never use addresses that end in O or 1 since that is reserved for your router and never use addresses that end in a number higher
69. less setup menu or ask the person who set up your wireless network Without your password you cannot proceed with your camera s wireless setup so you can either continue to use your camera in wired mode or set up a new password in your router Another possibility is to disable passwords in your router but an unsecured wireless network is not recommended After installing the camera setup utility on PC and assigned the fixed ip address for your ip camera on Mac now you can start using your camera immediately using the IP address Just add http in front of it and open it in a browser such as _http 192 168 168 120 Clicking on setting from the main camera login screen will get you to this Network Camera Live View Wizard System Support Reboot Camera Network Storage Task Tools CAMERA SETTINGS Please note the default admin password has not been changed For security reasons it is recommended that you change this by clicking here Click on Network then click on Wireless setup and you ll get to this screen Network Camera Live View Wizard System Support Reboot i Camera Wireless Setup Y Network Wireless Enable Disable Wireless Setup een TCP IP Setup SSID NUUO DDNS Setup Mode Infrastructure UPNP Setup Select Infrastructure mode if using wireless router P2P Setup Security mode WPA2 PSK Storage Encryption type AES bk Task WPA key v bk Tools Retype WPA key
70. mal To confirm your own external camera address stay within the Settings menu and click on System at the top right of the screen This will list various settings of your camera Under UPNP Port Forwarding it should list your cameras hostname and port Note Only 1 single camera per network needs the DDNS setup This enables access to the entire network Important Notes 1 If you try to access your own camera s from your home using the external IP address it may not work Some internet service providers recognize that you are trying to do something that usually doesn t make sense Their routers may block requests that go from your network out to the internet and then loop back to your own network Therefore we always recommend that you get in touch with a friend to help you test the remote access to your camera from outside your own network Or you can use an iPhone in 3G mode Wi Fi turned off 2 Once your camera is live on the internet you should change the admin password to something only you would know See the User management menu under Tools section of your camera s Settings screen Only admin can change settings If you add other user names they can only see video without changing anything If you forget your password you can always reset your camera to factory settings using the reset procedure shown at the end of this manual 34 5 0 Positioning and Mounting Indoor cameras The included desktop stand can also be u
71. mera can record video direct to virtually an NAS drive or to its internal microSD memory card Storage Select Enable to enable storage option Storage Select Select whether you want to record on NAS or microSD card Store directory This is the folder that videos will be saved to Max Space Storage capacity the camera will use on the chosen storage Max files The maximum number of files for all the videos can be recorded before overwriting Click Apply to confirm your setting 53 6 7 2 MicroSD Card Information and Installation Adding a Micro SD to your camera will allow you to record footage and motion alerts direct to memory card for future review Please note It is advised to insert the microSD card before any other setup begins as the card will not be recognized if inserted once the camera is turned on Every time the card is re inserted you will need to turn the power off and then on again for the card to be recognized If you do not have a microSD card but plan to add one later this is fine When inserting the card remember to turn the power off from the camera insert the card and then power it back on The camera officially supports microSD memory cards with capacities up to 128GB including those labelled SDHC It is required to install the SD card into the camera and format it within the camera This option can be found under the Storage menu MicroSD Important Notes and Information There is a limit to
72. ne nnne EA ELFA enne nenne enne nenne nnns enne nnne nnne nennen nenne nennen nnns 2941 AA DDNS SETUP soU EP Phe AE et RYE bx t EE WD PNE trei teu E se de Oe amen bee Vaud uic MEE a unt E RIVE I Ere UN 209 4 4 1 DDNS SETUP Step 1 Choosing a Name for your Camera on the Internet m 32 4 4 2 DDNS SETUP 2 Automatic Updating of your Camera s Internet IP address m 33 5 0 Positioning and Mounting nnne nnnnn nenne nnne nenne ener nennen enne nnn enne nnne enne 295 GOCAMERASETTING Sta a a a nn aaa 42 6 1 Login Password Modification enne enne enne nennen nnne nennen nennen nnns 42 6 2 Quick Setup with the Wizard e enevsenenenenernenenenenensnensenenenensnersenenenensenenenenenenensrnenenenensenenenenenenenensenenenenseneneneneneneene 44 6 3 System Page rrrnnnrnnnnnnnnernnenennerenseennernnsnennernnnersnsnennensnennnsrennernnnerensvennenensvenseennenensvennsnennenenseennenenenensenenseennnnenseens 45 6 AIRED GO saa a ar a 46 6S Camers Mert sevens e Ba a De 46 6 5 1 Camera Setup REECE coco 46 6 5 2 Stream Setup rrrnnnnennenn neren neren enenenennereneeennerennenenneennsennsnenneennenvenseennennnsnenneennenennenenseennenenseennenensvensennnneens 47 6 5 3 Image Setup nennen nennen enne nnn enne nnn enne nenne nennen nenne enn enne enne nennen 49 6 5 4 OSD Setup ener enne enne enne enne ennn nnn enne nnne enn enne enne nenne enne nennen 50 6 5 5 Night Vision Settings eene enne nenne nnne nnn
73. no letter O just number O and letter D Then select a ip address which is in the Airport DHCP range Make sure that the last group of digits for this IP address does not end in 1 or 254 since those addresses are usually reserved Click Save and you should have the entry in the DHCP reservations AirPort Utility Description network camera Reserve Address By MAC Address MAC Address 00 E0 4C AD 98 DB IPv4 Address 10 0 1 201 Cancel Save C Port Settings Description Network camera kB _ Enable Access Control Timed Access Control Network Options Click Update to restart Edit Type Cancel Update Now the IP camera should always be on your network at the IP address that you reserved regardless of whether you re using the camera with a wired network connection or wireless after completing the wireless setup With older generation Airports the IP address reservation feature is missing in the Airport Utility however the IP camera can be set up for a fixed local IP address using its own TCP IP setup menu Next you will probably want to set up the wireless connection To prepare your Airport for easiest and most reliable connection to an IP camera check the following settings using the Airport Utility 1 If you have set up your network with extra tight security using the MAC address Access Control feature in the Airport Utility then you will need to add the camera s MAC ad
74. nonymous access User name Type your FTP user name Password Type your FTP password Re type password Re type your password Click Apply to confirm your settings Instead of using motion detection in FTP alarm sending you can also use the FTP Periodic sending menu to upload pictures at regular time intervals Period Interval Time interval between snapshots It allows you to designate a time in seconds or minutes or hours during which new emails are suppressed For example if you want to avoid a flood of emails you could set this time to 60 minutes so that you wouldn t get any new emails for 1 hour Note The menu option for HTTP alarm sending and HTTP Periodic sending are not explained here since HTTP servers are only used by network professionals 6 8 4 4 Snapshot to Storage on Alarm Snapshot to Storage Periodically 71 Live View Wizard System Support Reboot Snapshot to Storage on Alarm Camera Network Snapshot from Snapshot duration Storage Task Snapshot frame rate Alarm interval Motion Detection Digital I O Setup Schedule Setup ask Management Tools Image file name Suffix of file name Sequence number Date time Snapshot from Select snapshot stream source Snapshot duration The number of seconds that the camera should keep sending images after motion stops Snapshot frame rate The number of frames per seconds that the camera should keep sending images at
75. now clearly about APN Access Point number therefore it s easy for customers set and operate Please Note 3G camera couldn t used as wireless camera do not mixed with wireless camera Click on Network then click on 3G setup and you will get to this screen Live View Wizard System Support Reboot gt Camera 3G Setup Network TCP IP Setup 3G dial up Enable O Disable 3G Setup Mode DDNS Setup 3G setting Auto Manual UPNP Setup Access Point Name APN P2P Setup Phone number PI Storage User name gt Task Password diis Click on Hardware Test wait for seconds and you will see below screen 24 Ive View ar ystem eboo rm gt Camera w Network TCP IP Setup Modem device test 3G Setup SIM card test amis 3G network test ES UPNP Setup P2P Setup gt Storage gt Task Tools Please make sure Modem device test SIM card test and 3G network test all show Success if not please keep try or let us check for you Live View Wizard System Support Reboot MAC address 78 12 b8 a0 7d bd 7812B8A07DBD gt Camera bat n a bede UR P2P Setup Todes US 80 Rn que 9 gt Tools q Primary DNS IP address 218 104 111 114 Secondary DNS IP address 218 104 111 122 UPNP port forwarding Status No UPnP Gatewa NGSUSSA6RKF35VWC7YJ Status Success nternet Connection Sta
76. o Macintosh computers The Mac address is printed on the back of the camera The maximum distance is dependent on the kinds of walls and objects that are between your wireless router antenna and your camera One easy test for determining the maximum recommended distance is by using a laptop at the camera location If your laptop shows at least 8096 4 or 5 bars signal strength at that exact same location then the camera should be ok too Any less than that may be unreliable so you may want to move your router or the camera or adjust the angle of your router s antennas Keep in mind that the wireless signal travels easily through common building materials such as wood glass sheet rock and vinyl siding but does not go at all through metal If there are any big metal objects such as a fridge filling cabinet or HVAC ducting in between the Wi Fi router and the camera try to reposition either the camera or the router so that the metal object doesn t block the signal Also many microwave ovens and older 2 4GHz cordless phones may interfere with all Wi Fi networking while in operation Using a laptop you may not notice a pause but with a camera that transmits or records video continuously any interruption will be much more obvious Nearby Bluetooth devices such as cell phone headsets Playstation game controllers or a wireless keyboard and mouse can also interfere with wireless networks if the devices are too close The best placement for a wireless
77. object is moving from one side of the picture to the other side often triggering in a second or less The factory default setting for motion detection is a single motion detection window covering the entire visible area The Motion Detection menu allows you to designate up to 4 separate windows with individually adjustable sensitivity After selecting Motion detection from the main settings screen you may need to expand the size of the display window towards the right to see the 4 controls for individual motion detection windows Each window can have individually adjustable sensitivity and threshold Please note that this Motion Detection menu is entirely optional and is generally not used unless you have very specific requirements to treat motion on some parts of the screen different from other parts Network Camera Live View Wizard System Support Reboot Window 1 gt Camera Threshold h Network gt Storage Sensitivity v Task as Motion Detection WW Window 2 UT Schedule Setup A ee Task Management Window3 v Tools Sensitivity V Window 3 Threshold m Sensitivity Window 4 Threshold Sensitivity l Apply Window Check this box to enable the window 60 Threshold Determines at what point the alarm is triggered A lower threshold means less motion is needed to trigger the alarm A higher threshold means more motion is needed
78. on since this might corrupt the camera s firmware If you ever forget your admin password or have any other reason to reset the camera to its factory settings please use the following procedure l 2 Make sure the camera is powered up For indoor cameras insert the tip of a paper clip in the hole at the side of the camera to press the reset switch You ll feel the click when the switch engages For outdoor cameras it is easier to use the software reset function in the Backup or Reset menu If hardware reset is needed Unscrew the entire front part of the camera It is easiest to do it if you take the sunshield off first The reset button is right under the Micro SD card slot Hold the switch down for at least 5 seconds then let go You ll see the power light go off for a few seconds This indicates reset is in progress A few seconds later the camera will restart and is now at factory settings Of course after reset the user name and password will both be admin again Without quotes And you may need to set current time zone as shown below Setting the time and Time Zone After a full reset you may want to make sure the correct time and time is set This can be done automatically if the camera has internet access and the setting is enabled as shown below System time setting Current device time Proposed device time 09 01 2008 07 49 09 09 01 2008 07 49 05 Select to change the time zone
79. onally This means your camera is ready to use To get started you need to know the IP address that your router assigned to the camera By adding http in front of the IP address you get a web link to the camera s built in web server Until you setup a name for your camera as shown in later sections of this manual you typically access the camera by typing the numbers into your browser or by using a bookmark 2 2 PC Quickstart This Quickstart section applies to the most common configuration for PC users You have a current generation router such as NetGear LinkSys or Dlink connected to a standard non routing DSL or cable modem or you have a combination modem and router which has all functions in one box Some of our customers have more complicated networks because they have added a wireless router to a wired router or have business firewalls or VolP routers in front of the main router In those situations we recommend that you consult an expert to simplify your network by eliminating redundant routers or placing all but one router into bridge mode With your camera powered up and connected to the router some PCs will automatically discover the camera and show a pop up window or icon to let you know that a new device has been found The popup window shows the complete local IP address for the camera Or it could be that your camera is automatically discovered by your computer and is shown in the list of attached network devices On Windows
80. ord Re type your password Click Apply to confirm your settings Note Once successfully transferred each original file on the Micro SD card is deleted 14 6 8 4 7 Push Notification Network Camera Live View Wizard System Support Reboot gt Camera iOS Push Notification gt Network Post time 60 seconds 5 86400 gt Storage Alarm interval 600 seconds 5 86400 v Task Motion Detection Apply Back Schedule Setup Task Management ww Tools Enable Enable task Schedule Option to choose always or set a particular schedule Check Schedule setup to select the right schedule ID for your task Task Task function Click on the task to login the task setting screen below Click Apply to confirm your setting Post time The number of seconds that the camera should keep alarm message sending after motion stops If there is any motion within this time the camera will keep sending alarms until there is no motion for the duration of this parameter It can be from 5 seconds to 24 hours Alarm Interval Number of seconds for which the camera should stop sending alerts after the first set Setting the time to O disables this feature It allows you to designate a time in seconds during which new alerts are suppressed For example if you want to avoid a flood of alerts you could set this time to 3600 seconds so that after a motion detection event you wouldn t get any new alerts for at least 1 hou
81. our selected camera or entered the IP address manually into your browser with http in front you will be greeted with the Homepage for your camera which should look something like the below screenshot depending on your model Wireless Streaming Video IP Network Camera IPCAM setting gt Enter Lets you view live video transmitted by the camera Setting This section allows you to setup your camera with its various settings To see video click on Enter The default setting Username admin Password admin This is login is case sensitive so should be entered exactly as they are above It is recommended you change your password as soon as you are logged in to avoid unauthorized access to the camera Make a note of the password somewhere safe as the only way to reset the password is to reset the cameras so all settings will be lost Please note The password can be any mixture of lower and uppercase alpha numeric characters Extended characters are not permitted 16 2 5 Live View using Internet Explorer When using the camera for the first time on a PC with Internet Explorer your PC will ask you for permission to install the viewing software called ActiveX This ActiveX is needed to decode the H 264 or MPEG4 video stream and control the camera Click to OK this at the top of your screen then again click on OK on the install menu that will pop up in the middle of your screen d S5 e http 19
82. plugged into the same router network switch that your computer is connected to 2 2 3 Camera Live Menu Function Introduction After install this software doule click on the utility and sure your camera is connected to your computer or internet a Camera Here are 2 ways for you to searched your connected cameras with it First click on to add the camera Camera Live o x Add Camera Album Setup UID Password Name 38 dIXNEIYAZBMEPSZYS T5M5TN7UG67A7AAVWSTFJ idmin admin OK Cancel Red means unconnected Green means connected Select Camera T5M5TN7U67A7A4VW87FJ NC336PW amp SRSSTDSK2LK7T1IBWERY1 NC335W C3899XNESYAZBM6PSZYS NC208W IR BLACK 93B4D42B7YNMJNJP111A NC326W GMFGKF4LHSRISWNAIIIA NC326W 9 C7WT847Y4PYLVNPGY741 NC128PW 1755TH5K2BYRS5BW87Z21 NC326W Version 1 OK Cancel hemmen el If your camera is online manually input the UID or click Discover the connected camera s UID will show as picture above then Click OK You will request to fill the user name and password Finished these steos your camera will be shown Please pay attention to green connect icon on left cornero on picture green means connected Red means you should check again the router and camera to make sure all could connect to internet Choose your camera and double click a video view window will pop up Camera Live c FA LT Camera MuitiLive Vi
83. pshot image RTMP H 264 stream RTSP H 264 stream http 192 168 1 7 80 live 0 jpeg jpg rtmp 192 168 1 7 80 live 0 h264 flv Internet stream URL rtsp 183 37 126 180 8150 live 0 h264 sdp RTSP MPEG4 stream RTSP MJPEG stream rtsp 183 37 126 180 8150 live 0 mpeg4 sdp rtsp 183 37 126 180 8150 live 0 mjpeg sdp RTSP audio stream HTTP M3US stream HTTP MJPEG stream rtsp 183 37 126 180 8150 live 0 audio sdp http 183 37 126 180 8150 live 0 h264 m3u8 HTTP snapshot image RTMP H 264 stream Jhttp 183 37 126 180 8150 live 0 mjpeg jpg http 183 37 126 180 8150 live 0 jpeg jpg rtmp 183 37 126 180 8150 live 0 h264 flv 48 Image Setup OSD Setup Night Vision Setup Network Storage Task Tools 6 5 3 Image Setup E 4 wW ar Km YS ntp 1921681 8 en ma P C Network Camera Home Page gt Image Setup Camera Setup Brightness Stream Setup Contrast Image Setup Hue OSD Setup Saturation Night Vision Setup Sharpness Network Auto Exposure Target Storage Task Tools Brightness make the image brighter or darker by a specified amount When increasing brightness you may find that you lose some contrast on the brightest details in the image while the rest of the image has the same contrast as before Contrast Contrast is defined as the separation between the darkest and brightest areas of the image Increase contrast an
84. r 75 6 9 Tools Menu The Tools menu is located on the right of the Settings screen When you click on the word Tools a sub menu of setup options will be displayed 6 9 1 System Identity Network Camera Live View Wizard System Support Reboot Camera System Identity Setup Network Network Camera Default Contact System Name Storage Wu OA GE System Contact Task System Location Default Location v Tools System Identity User Management Date amp Time Backup or Reset Automatic Reboot Setup Firmware Upgrade System Name Type a name to easily identify the camera System Contact Type the contact name of the administrator of the camera This is useful in large organizations System Location Type the location of the camera This is useful when using a multi camera viewer program Tip The information you fill in can be displayed on the camera It can help to distinguish different cameras on the network 76 6 9 2 User Management Allows you to add or remove users who can view your camera Useful if you want to allow others to view your camera without having full admin rights Network Camera Live View Wizard System Support Reboot Camera User Management Network No User name GI oup Storage i nos 1 admin Administrators Task Add Tools System Identity HTTP RTSP Auth
85. ra This is covered in the UPnP section Please note if you have only just registered your DDNS account it may take a while your account is activated and full registered on the internet Some of the DDNS service listed offer free paying service A free account is more than adequate for a camera to use After you enter your account and hostname information and UPNP is enabled you can go to the camera s System menu at the top of the Settings screen and scroll down to the DDNS section If it worked the camera s external address will be listed under Internet URL If it says Updating or Unavailable you should double check your account settings No IP com uses your complete email address as user name and the password required in this menu is the one you created during No IP account setup If successful the camera will show you the complete external URL for your reference The external address using DDNS is made up of two parts your DDNS account address and the port you opened Ie via UPnP or manually For example DDNS Host name account http yourname dtdns com Port 8150 So with the above information your camera would have the address of http yourname dtdns com 8150 Open any internet browser on your computer and type your own DDNS account name followed by 8150 that s a colon followed by 8150 After a few moments your Camera Homepage should be displayed You can then login to view your camera or change your settings as nor
86. ready to use the camera over the internet First you need your router s IP address on the internet that s NOT the local address that starts with 192 168 You can find this address by looking at your router s WAN menu A friend who is outside your local network should then be able to access your camera using this IP address and port 8150 asin http 192 168 168 120 8150 31 4 4 DDNS SETUP 4 4 1 DDNS SETUP Step 1 Choosing a Name for your Camera on the Internet With typical residential internet service your router s IP address can change from time to time Looking up the current IP address can be inconvenient and buying a static IP address is an unnecessary monthly expense www dtdns com and www dyndns com are the recommended companies for Dynamic DNS service Also known as DDNS this is a totally free service that allows your own name to be assigned to your camera This name takes the place of the IP address Together with software in your camera this also makes sure the name for your camera is always updated with the correct IP address First you create a free account with one or both of these companies We ll take www dtdns com as an example The create account function is beside Log in below Do not register a domain or sign up for any other paid services You just need the free account D id D IN S Your Complete DNS Solution LOG IN CREATE ACCOUNT Home About Us Pricing Update Clients FAQ System News WHOIS Support
87. rk Auto reboot Enable Disable Storage Reboot time Everyday v Task Tools System Identity Apply User Management Date amp Time Backup or Reset Automatic Reboot Setup Firmware Upgrade Auto reboot Enable task to keep camera automatic self checking the connectivity status Reboot Time Option to choose always or set a particular schedule 6 9 6 Firmware Upgrade From time to time a new firmware may be released for your model of camera To check for updates consult with our technical support before firmware upgrade Once you have downloaded the latest firmware store it in a place that is easily to get to The firmware is in a ZIP file which is a compressed file format You will need to move or copy the file from this compressed folder some versions of Windows will allow you to do this but if not you will need a program like WinZip or WinRAR to unzip the file to a standard folder This is very important as the firmware will not update properly if it s left in the compressed state TIPS e We do recommend you update to the latest firmware for your camera whenever we release one to take advantage of new features and bug fixes However this is a serious process and can damage your camera if not done correctly e f your firmware is several versions out of date upgrading straight to the latest one is perfectly fine you do not need to install each and every update e Itis recommended you reboot your computer before
88. router is in an area that is higher up and free of nearby clutter for example on top of a wooden book shelf 20 2 3 1 Wi Fi Troubleshooting If the camera does not connect and you ve already checked the settings mentioned on the previous page please log in to your router and double check the setting for wireless channel selection On an Apple airport you would use the Airport Utility If the Search function of the wireless setup page found your Wi Fi network it means that the wireless networking hardware is working If it then doesn t connect it means that there is a password or IP address related issue Please note The password can be any mixture of lower and uppercase alpha numeric characters Extended characters are not permitted Do not use a wireless password with spaces or punctuation in it For example Joe amp Mary s Wi Fi 2 may not work unless you change it to something like JoeAndMary2 Also make sure any WPA WPA2 password is between 8 and 63 characters total You can temporarily turn off passwords on your Wi Fi router and if you then set Security mode to off in the camera it should connect unless you have set your router to reject connection attempts from unknown devices Assuming that you are now at least connecting without passwords you can proceed to add wireless security to your router and try again We recommend WPAQ if available otherwise WPA The older WEP mode is obsolete and may not work correctly on Apple
89. rt Reboot Camera SD Card Format Network Storage Storage Storage Set Store to SD card Y Total 15911 MBytes Used 0 MBytes Available 15911 MBytes SD Card Format tatus Not ready tore to Login to the camera under Settings gt Storage gt Format SD card Note Before the SD card is formatted the Format SD card page will display status as Not Ready The SD card format can take a few minutes depending on the size of the SD card A reboot is normally necessary when you insert a microSD card into the camera and after formatting the microSD card with the camera s format tool 59 6 8 TASK 6 5 1 Motion Detection Using Internet Explorer Motion Detection can trigger an alarm that sends images via e mail or FTP File Transfer Protocol You can set up to four different Motion Detection windows The camera refers to motion detection as an alarm You can select what you want the camera to do once the motion is detected In general motion detection works by comparing the current video frame with the averages of the previous video frames Any difference is considered to be motion and the sensitivity adjustment can be used to make the camera more aware or less aware of small amounts of motion Moving an object a person or a car for instance directly toward the camera may not trigger motion detection until the object is within 10 to 15 feet of the camera Motion detection seems to work well when the
90. sed for wall or ceiling mounting For some angles you may need to loosen the main mounting ring by turning the big flat screw on the back of the bracket with a coin so that the notch in the mounting ring allows the pin to point in the desired direction You can then tighten it again with the coin Should any mounting position require the image to be rotated 180 degrees inverted there is a setting for that in the camera setup menu Audio out DC IN Micro SD Card Slot Microphone Mini indoor camera series 35 Light Sensor Micro SD Card Slot Power Led Microphone Indoor Camera P W G series Loosen the set screen at the side of the bracket with the included hex wrench to allow adjustment of the angle To mount the camera under an overhang you can replace one of the sunshade mounting screws with the included special mounting nut to allow attachment of the camera bracket from above Please note that the sunshade can be mounted in several positions depending on your needs If it extends forward it can do a better job reducing glare from the sun as well as keeping the lens glass dry in light rain or snow On the other hand reflections of IR light from the underside of the sunshade would make the entire picture appear foggy so for maximum night vision range you would either move the sun shade all the way back or remove it entirely Outdoor cameras Before mounting you sho
91. sfully reboot now to reboot the camera then click reboot after this your latest firmware will be recorded Network Camera Live View Wizard System Support Reboot Camera irmware Upgrade Successfully Network 7 gt Firmware upgrade successful reboot now Storage Task Reboot Tools System Identity User Management Date amp Time Backup or Reset Automatic Reboot Setup Firmware Upgrade You can check the camera firmware version in camera system which is on the top of the right corner you will get to the screen If your firmware upgrade succeed then the firmware version will be updated 82 6 9 7 Resetting the Camera back to Factory Settings Network Camera System Information Live View Wizard System Model INC208W IR BLACK System up time O Days 00 01 00 BIOS Loader version Firmware version ActiveX Control version 2 1 build 0002 5 82 build 20141112 MAC address OO e0 4b 00 6b 83 OOEO4BOOG6BS AJ es VVIT ESS Connected abs all infrastructure channel 1 Security mode WPA2 PSK IP mode Static 4 v v vr v System Support Reboot Camera Network Storage Task Tools System Identity User Management Date amp Time Backup or Reset Autornatic Reboot Setup Firmware Upgrade Note Do not turn off the power during the Restore functi
92. ss of your PC is 192 168 1 52 then the IP address of your camera should be unique and on the same subnet i e 192 168 1 X where X is any number between 1 and 255 except 52 Ensure the IP address you chose is not the same as other devices on your network as this will result in conflict and may cause the device to not work properly 6 Once you ve entered the details click Apply then Exit 87 Appendix D Enabling Active X in Internet Explorer Your browser must have Active X enabled to view the camera in Internet Explorer To activate this do the following 1 Open a new Internet Explorer window 2 From the menu bar select Tools and then select Internet options 3 From the Internet Options window select the Security tab 4 Click on the Custom Level button 5 Scroll down to the section labelled ActiveX controls and plug ins Select the option button so that they match the window below and then click OK to exit the window Internet Options U mmm General Security Privacy Content Connections Programs Advanced Security Settings Internet Zone gt Select a zone to view or change security settings o V y Internet Local intranet Trusted sites Restricted sites Settings Allow previously unused ActiveX controls to run without prom 7 Disable Enable 4 Allow Scriptlets Disable Enable Prompt Automatic prompting for ActiveX controls Disable Binary and script be
93. ss the RESET button Note all configuration settings will be lost a d AN Wi Fi connectivity doesn t work The picture viewing interface does not appear The color of the picture is strange 1 Signal strength is weak Relocate the camera nearer to your router or remove the obstacles between the two 2 Make sure your wireless network SSID and Encryption settings are identical to your networks 3 Check for any interference from other equipment 1 Check that your Internet Explorer settings allow you to download and install ActiveX controls 2 Maximum 16 users are allowed to access the camera simultaneously through the network 3 Network traffic may prevent the viewing interface from appearing quickly Wait for a while 4 Refresh the page 1 Confirm the colour setting of PC is 16 bits or more 2 Identify which camera s model you have Infrared versions of the camera sometimes have shades of color spectrum alter the images the camera displays due to the Infrared LEDs Unreadable characters are 1 Set the Encoding or the Character Set of the selected language on the web browser displayed cannot see the controls of the Live Feed as the pictures goes over them The motion detection feature does not send e mail alerts The power LED is flashing green and the camera is inaccessible Motion Detection triggers unexpectedly What do the changes to the LED light mean 1 Reset your browsers Zoom s
94. ssseseeeeosseeseeereoossereesosseeeeeecosseeeeeee 2 x 2 2 2 Finding your Camera with Camera Live Utility E E E reer errr eee ee eee reer eee 8 2 2 3 Camera Live Menu Function Introduction sessssseessesseeesesseeesessesseereesossseesossseseseesosseseeereesosessecocssseseeeecssseseeeecseessereeesseeee 9 2 3 Mac Quickstart Pp ER LU I II MEINT IIT z 13 E 2 3 1 Apple Airport Remote Access Setup eesesessssessssssesssssesessssesssssssesossssssssssesessssososssssosesosesesossssossssosesosssos sone 15 2 4 Camera Homepage See S16 2 5 Live View using Internet Explorer nnne enne nnne enne nnns 271 s 3 0 Wi Fi Wireless amp WCDMA 3G Setup for PC and Mac nennen 20 3 1 Wi Fi Troubleshooting nr RT 23 3 2 3G Wireless Setup for PC and Mac a a UL I C GILL ITO 24 40 Remote Access Setup Tr rend wedrvenwervaendrnensnde z 26 z 4 1 Is the Remote Access Setup already donePssssssesseesssssesesssseeseeesoeosseereresoseseeecosseseeeecosssseerrocssesseeecosseseeeeceseeeeereeeee 26 4 2 UPNP SETUP Enabling UPnP for Automatic Remote Access Setup KK NR NSS T 27 4 3 Overview of Manual IP address setup without UPnP ee Or ee COT RE IM RU CO CE er ne SUPE ee lt 28 4 3 1 TCP IP SETUP Manual Setup Step 1 Assigning a permanent IP address for your camera on your local network Without UPnP n 29 4 3 2 Manual Setup step 2 Configuring your router to allow access to your camera from the Internet Without UPnP een nenne enne nennen nnne nnne nn
95. still not shown as above then power off the router and restart both the router and camera If UPnP works clicking on the camera s system menu at the top of the setting screen will show something like the following in the UPnP section UPNP port forwarding Status Success Gateway external IP address 183 37 126 180 Gateway external port 8150 Internet URL 183 37 126 180 8150 2272 4 3 Overview of Manual IP address setup without UPnP In the previous section we showed how to tell if your camera was able to automatically configure itself using your router s UPnP feature If UPnP worked please skip ahead to 4 4 1 DDNS SETUP Step 1 Choosing a Name for your Camera on the Internet In this section we provide an overview of the manual IP address setup procedure You would only need to do this if UPnP is not available on your network for example if you have an older router Most routers come pre configured to protect your own network devices from external access This means that in order to view your camera remotely over the internet your router needs to be configured to open ports and allow access If this sounds difficult you may want to consider upgrading your router to a newer NetGear LinkSys or DLink model as they are very inexpensive now we ve seen sales prices under 40 Either way our tech support can help you The terminology for opening up ports can be different based on the manufacturer of the router Typi
96. switches the video to monochrome irrelevant of the status of the IR LEDs Off forces the camera to stay in color mode even when the IR LEDs are on The default setting is Auto so that you have the highest sensitivity at night In many environments you have better picture quality as well as color night vision with ambient light if you set this setting to Off so you may want to try it 3 Moonlight mode Turns Moonlight mode on or off or set it to automatic The Moonlight feature superimposes frames in order to brighten the image being viewed This is also known as frame integration In Auto the camera uses the front Light Level Sensor to detect the amount of light available to the camera Should the light level below the camera would automatically turn this feature on Moonlight mode boosts the available light by reducing the frame rate to 7 5 fps When Moonlight model is auto or On the cameras produce gorgeous night vision especially the outdoor serials 51 RTE IECH LEF 3 2 20M bps 4 IR Cut Filter control IR is present naturally in day light this can cause discolouration of images where the greens can look purplish The IR cut filter blocks these IR lights from coming back onto the lens of camera and this gives a true day image However if the IR cut filter is on during night the night vision will not work It is recommended to leave the IR cut filter control to at all times to achieve best results from the camer
97. t to the Videos directory 3 Settings The Settings button allows you to set the location where the snapshot and the video clips will be saved 4 S 1 Zoom Click on the button and the cursor turns to a magnifier Move the magnifier to the desired location and click on an image area 2 Zoom Out Press the button to return to the normal view 3 Full screen Press the button to enable full screen this functionality is available on HD 720P and HD 1080P models 2 6 Live View using Firefox Safari Upon verification of the username and password the camera image will begin to load Adobe Flash Player or QuickTime or your media program may ask you to re enter your login username and password at this point This is common on most systems 640x480 100 26FPS 445 01Kbps The links at the top of the screen are Home Settings Secondary Stream and Motion JPEG Home This takes you back to your Camera Homepage Settings will take you to the cameras internal settings Secondary Stream This is set via your settings and is useful if you need a lower resolution stream for certain devices e g some mobiles and software Motion JPEG This is a continuous motion JPEG stream without any audio 19 3 0 Wi Fi Wireless amp WCDMA 3G Setup for PC and Mac Most likely your wireless network was set up with a password also known as wireless key If you don t remember it you can check your router s wire
98. ter with the Plug and Play apps After you are familiar with the basic functionality of the camera you can enjoy many additional advanced features For instance you can enable the automatic sending of motion detection email alerts or automatic uploading of pictures to online servers using the FTP protocol For instance you can enable the automatic sending of motion detection email alerts or automatic uploading of pictures to online servers using the FTP protocol Another exciting new feature is the ability to turn the camera into a DVR Digital Video Recorder by recording video or pictures to a Micro SD memory card You can also turn the camera into a standalone NVR Network Video Recorder by enabling functionality to save recorded video files to a network server This could be a commercial server on the internet or your own standalone NAS Network attached Storage hard drive with built in FTP server These features do not require a computer If you wish to use a PC for recording video we also include free windows software for recording multiple cameras at once This requires reliable internet service If you have an older router that is not up to the task we highly recommend upgrading to one of the current models before you proceed with the camera Live 2 0 Installation 1Pre requisites and Initial Connection Mini indoor models Indoor models Mini bullets outdoor bullets outdoor bullets outdoor 3G models indoor 3G models mini spy c
99. than 255 since that is the highest possible limit Now that you have picked a local IP address for your camera then go to the Camera Settings menu then select Network and TCP IP Setup Pb Camera TCP IP Setup Network Obtain an IP address automatically DHCP Use the following IP address 192 168 120 Subnet mask 255 255 255 0 UPNP Setur Default gateway 192 168 1 1 P2P Setup gt Storage Obtain DNS Server address automatically E Task 9 Use the following DNS server address Primary DNS IP address 202 96 134 33 gt Tools Secondary DNS IP address 202 96 126 86 HTTP RTSP port 80 RTP port range 30000 30200 Apply The camera is setup to obtain an IP address automatically DHCP from your Network by default so these settings should not be needed by most users If your network supports a DHCP server e g router select this option to have the IP address is assigned automatically If you select Obtain an IP address automatically you should select Obtain a DNS Server address automatically Obtain an IP address automatically DHCP 29 Use the following IP address Select this option when a fixed IP is required IP address Type the IP address of your camera Required Subnet mask Type the subnet mask Required Default gateway Type the default gateway Required Primary DNS IP address Type the IP address of the primary DNS server if necessary Optional Secondary DNS IP
100. to trigger the alarm Threshold is indicated by the blue bar when motion is detected Sensitivity Determines how easily the camera detects motion Lower sensitivity means the camera is less likely to detect motion Higher sensitivity means the camera is more likely to detect motion Note Sliding the Sensitivity bar to the left will decrease the sensitivity of the motion detection i e More movement is required to trigger the alarm Internet Explorer can show you a live indicator for motion When there is motion a blue level appears between the sensitivity and threshold slider as shown in the picture More blue means more motion To trigger an alarm and hence send out emails or upload to an FTP server etc the detected amount of motion needs to be larger than the threshold setting If the blue level does not reach the threshold setting the motion is ignored The best way to configure these settings is to adjust the settings and have someone walk in front of the camera until your feel you are getting the required results This trial and error method make take quite long to get right but it s the best way to obtain good results Please note Motion detection in Internet Explorer uses the ActiveX plug in You will need to install or enable this plug in if you do not have it To check you have ActiveX enabled visit http www pcpitstop com testax asp To reduce the chance of false alarms you would increase the threshold move threshold
101. ton transistor with the emitter connected to the GND pin If used with an external relay a reverse polarity diode must be connected in parallel with the relay coil to protect against voltage transients You would need to select a relay that uses less than 0 4A at 12V and the relay and the diode would connect pins 3 and 4 Conversely if the digital input is set to Enable in the camera s Digital I O Setup menu a contact closure from DI to GND pins 1 and 2 would trigger an alarm condition in the camera as if the camera s own motion detection had triggered This means that emails or FTP HTTP uploads can be triggered or recording to Micro SD card can be initiated Both the digital input and the camera s motion detection can be active at the same tie If you only want this external input to trigger the camera s alarms you need to set all 4 motion detection windows in the Motion detection menu to disable unchecked The round connector at the end of the wiring harness that looks similar to the power plug is for optional attachment of an amplified speaker system This output is at line level similar to a computer speaker system Using this audio upload can be initiated from the Microphone of a computer running Internet Explorer There is no echo suppression so if this is used it would make sense to turn down the camera s own microphone 91 7 0 TROUBLESHOOTING Cause and Remedy camera forgot my password to 1 You will need to pre
102. tus Storage Ctrtic Alat redi Connected 25 4 0 Remote Access Setup 4 1 Is the Remote Access Setup already done If your computer had automatically discovered the camera earlier this is good news because it means that the Universal Plug and Play feature is available on your network and most of the setup may already be done Your camera would be visible from the internet to anyone who knows the exact IP address and usernames and passwords that you choose Keep in mind that there is a distinction between local intranet IP addresses meaning IP addresses on your own network and external internet IP addresses which are unique in the entire world With the UPnP feature enabled in your router J t the camera s System menu can show you both 1 The link URL for accessing the camera from your own network often something like http 192 168 0 100 2 The automatically configured link URL for access from a remote location often something like http 192 168 168 120 8150 A quick comment about ports In general IP addresses can have many different ports associated with them When browsing to ordinary web sites there is usually no need to specify a port and that s why you may have never heard about ports at all However when different devices share a single IP address they are distinguished with a port Basically a port has a similar function for an IP address as an extension on a telephone number Ports are specified
103. uld be Create a Wireless Network click on the wireless icon on top Base Station Internet AEI Network AirPlay Wireless Network Name Apple Network 00dd39 Wireless Security None E AirPort Utility Version 6 3 1 631 4 Copyright 2001 2013 Apple Inc All rights reserved Wireless Options Cancel Update 3 Then select the Network tab on top and the Router mode is set to DHCP and NAT If you have Bridge Mode off it means you have another router on your network that you may need to eliminate or place into bridge mode before you can have your Airport in Share a Public IP address mode If you have a new generation Airport you will see a DHCP reservations box AirPort Utility Base Station Internet Wireless Network AirPlay Router Mode DHCP and NAT DHCP Range 10 0 1 2 to 10 0 1 200 DHCP Reservations Description IPAddress amp network camera 10 0 1 201 Edit Port Settings Description Type Network camera 4M ou Enable Access Control Timed Access Control Network Options Cancel Update 4 Click on the add button below this box and enter a description for your camera such as Network camera and select Reserve address by Mac Address Enter the MAC address shown on the back of your camera Be careful about typos There are numbers from 0 9 and letters in the range of A F only There is
104. uld first become familiar with the camera indoors Once installed Cameras cannot be returned for refund 36 Microphone WPS RESET Mirco SO Card Slot E py La 4 iA fe WPS RESET iM Microphone Card Slat _37 Mini outdoor W PW series The outdoor cameras are completely weatherproof including the connection box at the wire ends If not fished through a wall the wire ends can be placed inside the small metal waterproof electrical box This also helps simplify further connections to optional equipment such as an alarm system control relay or amplified speakers for the new bi directional audio feature See connection details towards the end of this User Guide Please note that after initial setup only the power cable is required for the Wi Fi outdoor camera The POE outdoor camera can be either connected with power cable and Cat5 or optionally just with a Cat5 cable that is connected to an 802 3af POE compatible switch or router We recommend the NetGear FS108P switch Me P Sn c 5 4 Ft F5 M AAN f l5 4 OD JIN c WX D i c M d F E a m Y QM LL x E S 2 P Fl mend ge es FIT b f ea T I i JLi po E l Ie NS z Ec IT l iii mU j e gt pm L pn z q i l L3 t AN n Y G 7 e E LOM IN Jj B Eam T GE s A Bc m a Ee a l D 1 Outdoor Camera W PW G series
105. up wirelessly and with your custom settings Within the Settings screen click on Wizard in the Header Menu The Wizard will launch in a new window Follow the simple instructions on the screen and enter the required http 192 168 168 135 en wizard wizard welcome page asp Network Camera Wizard Welcome Welcome to the camera setup wizard You will now be guided through the setup process Click Next to continue Note you will be able to change all of these settings at a later time should you wish to do so With this Wizard you will be able to set the Name of Camera Quality of Picture you wish to view Time Zone System Time Wi Fi Setup TCP IP Setup This should help you get your camera setup and working very quickly at a basic level 44 6 3 System Page From within the Settings menu clicking on System at the top right will list the system information of your camera This screen is one of the most useful in the camera Settings This screen lists information you may need if you want connect to your camera from other systems It s a great way to check if your camera has all the details needed to operate correctly Firmware Version Your current firmware version Check the com website or contact our technical support support com to see if there are updates for your model Wireless The current status and strength of your wireless connection if in use IP address The internal IP addr
106. usually 80 6 RTP port range Leave it the default setting or enter the RTP port as below The RTP port range should start at 30000 for your first camera For all additional cameras the start of the range increase by 2 for example your 2 camera t would have a starting RTP port of 30002 the 3 camera would have 30004 4 camera at 30006 etc After you click on Apply you need to log in to the camera at the address you just picked Remember to add the http in front of the IP address asin http 192 168 168 120 If your port is not 80 you need to add the port too From now on regardless of what computers or other devices you have on your own network and regardless of the order that you turn them on or off you camera s IP address will always be the same On some routers for example some older models of Leviton or NetGear you may also need to tell your router about the network camera s IP address so that it shows up as a known device on your network 30 4 3 2 Manual Setup step 2 Configuring your router to allow access to your camera from the Internet Without UPnP If you are not using UPNP or UPNP is disabled on your router you will need to open a port on your router so that you can access your camera from the internet If you are unsure if UPNP is working on your camera visit your camera Settings System page Under UPNP port forwarding it will be labeled as Success Failed or Disabled B hb ua i
107. ware Our IP cameras have a DDNS menu that allows you to enter your hostname information This DDNS menu is under Network in the camera s Settings Be sure to select the DDNS provider for instance if you signed up with No IP com you should select No IP in the camera s DDNS menu Network Camera Live View Wizard System Support Reboot gt Camera DDNS Setup v Network DDNS 9 Enable Disable Wireless Setup TCP IP Setup Service provider dtdns com v Register DDNS Setup Host name ABSH dtdns net UPNP Setup User name ABSH P2P Setup Password IIIIIIII gt Storage Re type password We Tools DDNS Enable or disable DDNS connection Click Enable for the rest of the options to appear Service Provider Select a provider from the drop down list then click Register This will take you to the service provider s website where you can register your own personal host name Please follow the instructions on the provider s site and then return to this page to enter the details Host Name Enter the host name you have registered e g yourname dtdns net User Name Enter the user name for the account you registered with the serviceprovider Password Enter the password for the account you registered with the service provider Re type password Re confirm the password Now you have setup an easily accessible external address for your camera you now need to setup and confirm an external port for your came

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