WPL304 - Wasp Barcode Technologies
Contents
1. green amber 5 blinks red amber 5 blinks solid green Note Please select gap or black mark sensor by sending GAP or BLINE command to printer prior to calibrate the sensor For more information about GAP and BLINE command please refer to WPL programming manual 27 WPL 304 User Manual 4 3 2 Gap Black Mark Calibration Self test and Dump Mode While calibrate the gap black mark sensor printer will measure the label length print the internal configuration self test on label and then enter the dump mode To calibrate gap or black mark sensor depends on the sensor setting in the last print job Please follow the steps below to calibrate the sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED color will be changed as following order Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green It calibrates the sensor and measures the label length and prints internal settings then enters the dump mode Note Please select gap or black mark sensor by Diagnostic Tool or by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to WPL programming manual 28 WPL 304 User Manual Self test Printer will print the pri2. WPL304 BARCODE TECHNOLOGIES WPL 304 User Manual Contents 1 Introduction rarunnnnanrnnrnnnnrnrnnsnrnnsnsnnsnrnnsnnnnsnsnnsnnnnsnnnnsnnnnsnsnnsnsnnsnnnnsnnnnsnsnnsnnnnsnnnnsnnnsensnssnrnssnnnee 1 1 1 Product Introduction rrnranannnnrnrnnrnrnnrnrnnrnrnnsnnnnsnnnnsnnnnsnnnnsnnnnsnnnnsnnnnsnsnssnnnnsnnnnsnnnnsnsnnsnnnnsnnnee 1 1 2 Compliances rrrnnannnnnrnnnrnnnrnnnnnnnnrnnnrnnnrnnnsnnunennnrnnnsnnnsnnnsennsrnnnsnnnsnnusennnennnsnnnsnnnsennsennnsnnnsnnnssneee 1 2 Operations OVervieWw rrrnrnnrnnrnnrnnnnennannennennennrnnrnennennennennennennenennennennennennennennnnennennennennennennensnnennene 3 2 1 Unpacking and INSpectiOn rrrrrrnarrranrrnnrnnnrrranrrnnrrnnennnennnernnsrnneennnsnnusrnnsennnennnsnnusennsennnsnnnsene 3 2 2 Printer Overview rraunnnrnnrrannnnennrnnrrnnnnnenunnnrnnvrnnenuennnnnrnnnsanenuennrnnvrnnennennnnnnnnvranenuennnnnrrnuesuenuene 4 EG EEE EE 4 22 MT IN 6 22 3 BEI NNN 7 ES ET EEE EE EEE 8 SJ SENER UD TE Pine Lus 8 NET NNN 9 3 LOAGING TNE RID DOW Less 10 SALON TNS MEN BJ 13 234 ke LOO E ME RENEE ee 13 3 4 2 External Label Roll Mount Installation Option ee ceccsecccseceeeeeeeeeeseeeeeeeeeeeenees 15 3 4 3 Loading Media in Peel off Mode Option cecccescccsscecsseeeesceceeceeeecesenceseeceseneeneues 16 3 4 4 Loading Media in Cutter Mode Option ccccseccssscccsscceseceeeececeeceseecesenceseucesensensaes 16 NNN 18 3 5 1 Start the Diagnostic h 18 3
3. e One printer unit e One Windows labeling software W indows driver CD disk e One quick installation guide e One power cord e One auto switching power supply e One USB interface cable If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor WPL 304 User Manual 2 2 Printer Overview 2 2 1 Front View Hd ORKAN Ribbon access cover Top cover open lever Media view window LED indicator Feed button SD card socket Recommended SD card specification WPL 304 User Manual V1 0 V1 1 microSD 512 MB Panasonic V1 0 V1 1 microSD 1 GB V2 0 SDHC CLASS 4 microSD 4 GB V2 0 SDHC CLASS 6 microSD 4 GB V1 0 V1 1 miniSD 128 MB V1 0 V1 1 miniSD 256 MB V1 0 V1 1 miniSD 512 MB V1 0 V1 1 miniSD 1 GB V2 0 SDHC CLASS 4 miniSD 4 GB V2 0SDHCCLASS6 miniSD4GB 0 The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required WPL 304 User Manual 2 2 2 Interior view Ribbon rewind hub Ribbon rewind gear Gap sensor receiver Media holder Media holder lock switch Gap sensor transmitter Printhead Ribbon supply hub 9 Top cover support 10 Media guide adjustment knob 11 Black mark sensor 12 Platen roller 2 ee dl a WPL 304 User Manual 2 2 3 Rear View Ethernet interface USB interfa
4. Firmware Printer S N WPL304 configuration file System date System time Printed mileage meter Cutting counter WPL 304 User Manual e 00 EE EE SS SS EE SYS EE EN EE EE SPEED 5 IPS DENSITY 8 0 WIDTH 4 08 INCH HEIGHT 4 00 INCH GAP 8 08 INCH INTENSION 5 CODEPAGE 850 COUNTRY 001 DARKNESS 16 0 SPEED 4 IPS WIDTH 4 00 INCH TILDE 7EH 7 CARET SEH DELIMITER 2CH POWER UP NO MOTION HEAD CLOSE NO MOTION EF ED ee ee ee ee eee ee ee EP GP ee F ee ee ee en ee ee ae ee ee eee E ee e gr ee eee BAUD 9600 PARITY NONE DATA BIT 8 STOP BIT 1 GE UG GE GE GM UG GE GN EE GE Gi G 26 dd PHYSICAL XXXX KBYTES AVAILABLE XXXX KBYTES e ee ee 20 ee ee ee i i ee 0000 F eee HE GE GK eee eee eee eee ME EEE PHYSICAL XXXX KBYTES AVAILABLE XXXX KBYTES 30 Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed inch sec Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note ZPL is emulating for Zebra language RS232 serial port configuration Numbers of download files Total amp available memory space Print head check pattern WPL 304 User Manual Dump mode Printer will enter du
5. Setup Print Test Page Reset Printer PS FF0E2 gt Printer Name PS FFO4E2 Factory Default MAC Address Dump Text Ignore AUTO BAS Configuration Page Set Printer Name Set IP Cancel 20 WPL 304 User Manual 3 6 2 Using RS 232 interface to setup Ethernet interface 1 Connect the computer and the printer with a RS 232 cable 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the Piseteelex icon Note This utility works with printer firmware V6 00 and later versions 4 Select COM as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters RS232 Setup COM Port Baud Fate Data Bits Panty Check Stop Bitis Hardware Handshaking Soltware Handzhaking 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet Printer Function Calibrate Sensor Ethernet SEMT Ethernet Setup ATCSetup Print Test Page Reset Printer Factory Default Dump Text lanore AUTO BAS Configuration Page i Subnet Mask ateway Printer Name MAC Address 00 1B 82 FF 04 E2 Set Printer Name Set IP Cancel 21 WPL 304 User Manual 3 6 3 Using Ethernet interface to setup Ethernet interface 1 Connect the computer and the prin
6. is cooling down Please dont turn off power when printer pauses or the data transferred to printer buffer will be lost e The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution printer and 3 3mm for 300 DPI resolution printer 37 WPL 304 User Manual 38
7. media guides to fit the label width by turning the guide adjuster knob 4 Disengage the top cover support and close the top cover gently 5 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information Note Please calibrate the gap black mark sensor when changing media Regular cutter specification Full cut Paper thickness 0 06 0 19mm 500 000 cuts Paper thickness 0 19mm 200 000 cuts Partial cut Paper thickness 0 06 0 12mm 500 000 cuts Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with glue 17 WPL 304 User Manual 3 5 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printers settings and status change printer settings download graphics fonts and firmware create printer bitmap fonts and to send additional commands to the printer Using this convenient tool you can explore the printer status and settings and troubleshoot the printer Note This utility works with printer firmware V6 00 and later versions 3 5 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command To
8. 5 2 Printer Function Calibrate sensor Ethernet setup RTC setup ueneeeeneeeeneseeneneeeneennn 19 3 6 Setting Ethernet by Diagnostic Utility rrrarrnnnrnnnrnnnnrnanrrnnrnnnrnnnnrnnnrnnnrrnnennnsrrnnrnneennesnnnssnneee 20 3 6 1 Using USB interface to setup Ethernet interface r rrarnnnarrnnnnrnnnnrnnnnrrnnnrrnnnrrnnnernnnsnrene 20 3 6 2 Using RS 232 interface to setup Ethernet interface rrrrarrnnnrrnnnnrnnnnrnnnnrnnnnrrnnnrrnnnsnnene 21 3 6 3 Using Ethernet interface to setup Ethernet interface rrrrarrnnnnrnnanrrnnnrrnnnrrnnnrrnnnennenr 22 3 7 Install SD Memory Card rrrnnnrrnnnrnnnrnnnrnnnrnnnrnnnrnnnsrnnnsnnnnrnnnsnnnsnnnsnnnnennnsnnnsnnnsnnnsennnsnnnsnnnssnnnee 24 4 LED and Button Functions rrarrnnrnrnnrnrnnerrnnrrvnnrnrnnsnnnnsnsnnsnnnnennnnsnnnnennnnsnnnnsnsnnsnnnnsnnnnsnnnnsnsnnsnnnee 26 TED 26 WPL 304 User Manual 21 2 POR Ula NNN 26 TT PTR 26 4 3 2 Gap Black Mark Calibration Self test and DUMP Mode vvnronnrnnnnnnrrnnnnnnnennnrnnnrnnnvnnnnene 28 S er EE ME EA 31 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor 32 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor rrrrrnnrrnnrrnnrvnnnrnnnsnnn 32 TEN OE een 34 ELEN NN 34 Seale ee eee 35 HENNE 36 WPL 304 User Manual Copyright 2013 by Wasp Technologies All rights reserved No part of this publication may be reproduced or used in any form or by any electrical or mechani
9. E BATTERIEN IMMER VORSCHRIFTSGEM SS ENTSORGEN BOO O 000 000000 EEE CEEE ETE eE Eh E EET E E A E E Ape Note Continuous printing will cause the printer motor to overheat The printer will stop printing automatically for approximately 10 15 minutes while the motor is cooling down Please don t turn off power when the printer pauses or the data transferred to the printer buffer will be lost The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution printer and 3 3mm for 300 DPI resolution printers The max full web black bar is limited to 5 mm only otherwise this may damage the power supply 1 HAZARDOUS MOVING PARTS IN CUTTER MODULE KEEP FINGER AND OTHER BODY PARTS AWAY 2 THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE 3 DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS WPL 304 User Manual 2 Operations Overview 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the barcode printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton
10. Open the ribbon access cover Note In normal printing mode ribbon access cover can be opened while opens the top cover Ribbon access cover can be closed while top cover is open or close e In peeler and cutter mode please open the top cover then the ribbon access cover can be opened or closed 3 Insert the ribbon right side onto the supply hub Align the notches on the left side and mount onto the spokes Make sure the ribbon is dull side down 10 WPL 304 User Manual 4 Insert the paper core right side onto the rewind hub Align the notches on the left side and mount onto the spokes 11 WPL 304 User Manual 6 Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head Close the ribbon access cover and the top cover 12 WPL 304 User Manual 3 4 Loading the Media 3 4 1 Loading the media 1 Open the printer top cover by pulling the tabs located on each side towards the front of the printer then lift the top cover to the maximum open angle 2 Separate and hold open the media holders 3 Place the roll between the holders and close them onto the core PO ane VED EEE ma _ Sitt 4 Press down the media holder lock switch to hold the label roll firmly 13 WPL 304 User Manual 5 Place the paper printing side face up through the media sensor and place the label leading edge onto the platen r
11. cal means without permission in writing from Wasp Technologies This includes electronic or mechanical means such as photocopying recording or information storage and retrieval systems The material in this manual is subject to change without notice The software is provided strictly on an as is basis All software including firmware furnished to the user is on a licensed basis Wasp Technologies grants to the user a non transferable and nonexclusive license to use each software or firmware program delivered hereunder licensed program Except as noted below such license may not be assigned sublicensed or otherwise transferred by the user without prior written consent of Wasp Technologies No right to copy a licensed program in whole or in part is granted except as permitted under copyright law The user shall not modify merge or incorporate any form or portion of a licensed program with other program material create a derivative work from a licensed program or use a licensed program in a network without written permission from Wasp Technologies The user agrees to maintain Wasp Technologies copyright notice on the licensed programs delivered hereunder and to include the same on any authorized copies it makes in whole or in part The user agrees not to decompile disassemble decode or reverse engineer any licensed program delivered to the user or any portion thereof Wasp Technologies reserves the right to make changes to any so
12. ce Centronics interface RS 232C interface Power jack socket Power switch N OORA WD Fan fold paper entrance chute WPL 304 User Manual 3 Setup 3 1 Setting up the Printer 1 Place the printer on a flat secure surface 2 Make sure the power switch is off 3 Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Ethernet RJ 45 E 1 7 interface TN E V WU v U I ug aT Power Switch USB interface a Centronics interface A 4 RS 232C interface gt gt Power Supply Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack WPL 304 User Manual 3 2 Open Close the Top Cover 1 Open the printer top cover by pulling the tabs located on each side towards the front of the printer then lift the top cover to the maximum open angle 2 A top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open 3 Hold the top cover and press the top cover support to disengage it Gently close the top cover WPL 304 User Manual 3 3 Loading the Ribbon 1 Open the printers top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle 2
13. ct this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings 8 Click the Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network 23 WPL 304 User Manual 3 7 Install SD Memory Card 1 Open the SD memory card cover 2 Plug inthe SD card 3 Close the memory card cover SD card spec Approved SD card manufacturer V1 0 V1 1 SanDisk Transcend V1 0 V1 1 256MB SanDisk Transcend Panasonic V1 0 V1 1 512MB SanDisk Transcend Panasonic V2 0 SDHC CLASS 4 V2 0 SDHC CLASS 6 SanDisk Transcend Panasonic V1 0 V1 1 microSD 128 MB Transcend Panasonic V1 0 V1 1 1GB SanDisk Transcend Panasonic 24 WPL 304 User Manual V1 0 V1 1 microSD 256 MB Transcend Panasonic V1 0 V1 1 microSD 512 MB V1 0 V1 1 microSD 1 GB V2 0 SDHC CLASS 4 microSD 4 GB V2 0 SDHC CLASS 6 microSD 4 GB V1 0 V1 1 miniSD 128 MB V1 0 V1 1 miniSD 256 MB The DOS FAT file system i
14. d 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 3 6 Skip AUTO BAS WPL programming language allows user to download an auto execution file to flash memory Printer will run the AUTO BAS program immediately when turning on printer power The AUTO BAS program can be interrupted without running the program by the power on utility Please follow the procedures below to skip an AUTO BAS program 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 Printer will be interrupted to run the AUTO BAS program 33 WPL 304 User Manual 5 Troubleshooting The following guide lists the most common problems that may be encountered when operating this barcode printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance 5 1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer Also it provides solutions LED Status Printer Possible Cause Recovery Procedure Color Status No r
15. e Printer Configuration tab Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information Note Please calibrate the gap black mark sensor when changing media 15 WPL 304 User Manual 3 4 3 Loading Media in Peel off Mode Option 1 Refer to section 3 4 1 to load the media 2 Feed the paper printing side facing up through the paper guide and pass over the platen 3 Move the media guides to fit the label width by turning the guide adjuster knob 4 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate sensor button Please refer to the diagnostic utility quick start guide for more information 5 Open the peel off panel by pulling it out 6 Lead the media through the backing paper opening beneath the peel off roller 7 Push the peel off panel back to the printer 8 Disengage the top cover support and close the top cover gently 9 Peeling will automatically start Press the FEED button to test Note Please calibrate the gap black mark sensor when changing media e This peel off module is supported for the thermal plain label only 16 WPL 304 User Manual 3 4 4 Loading Media in Cutter Mode Option 1 Refer to section 3 4 1 to load the media 2 Lead the media through the cutter paper opening 3 Move the
16. esponse No power Turn on the power switch Check if the green LED is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jack if they are connected securely Green TR printer is es No action KE with os o printer is paused Press the FEED button to resume printing blinking Red with The out of label or 1 Out of label or ribbon blinkin ribbon or the printer g Eaa P Load a roll of label and follow the instructions in setting is not correct ding the media then press the FEED button to resume for printing Load a roll of ribbon and follow the instructions in loading the ribbon then press the FEED button to resume for printing 2 Printer setting is not correct Initialize the printer by instructions in Power on Utility or Diagnostic Tool Note Printer status can be easily shown on the Diagnostic Tool For more information about the Diagnostic Tool please refer to the instruction in the software CD disk 34 WPL 304 User Manual 5 2 Print Quality Possible Cause Recovery Procedure Check if interface cable is well Re connect cable to interface Not Printing No print on the label Continuous feeding labels connected to the interface connector The serial port cable pin configuration is Please replace the cable with pin to pin The serial po
17. ftware or product to improve reliability function or design Wasp Technologies does not assume any product liability arising out of or in connection with the application or use of any product circuit or application described herein No license is granted either expressly or by implication estoppel or otherwise under any Wasp Technologies intellectual property rights An implied license only exists for equipment circuits and subsystems contained in Wasp Technologies products Wasp Technologies is a registered trademark of Wasp Technologies Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged Wasp Technologies 1400 10th St Plano TX 75074 http www waspbarcode com WPL 304 User Manual 1 Introduction 1 1 Product Introduction Thank you for purchasing the WPL304 barcode printer Although the printer is compact it delivers reliable superior performance This printer provides both thermal transfer and direct thermal printing at user selectable speed of 2 0 3 0 4 0 or 5 0 ips It accepts roll feed die cut and fan fold labels for both thermal transfer and direct thermal printing All common barcodes formats are available Fonts and barcodes can be printed in 4 directions 8 different alohanumeric bitmap fonts and a build in true type font capability You will enjoy high throughput for printing labels with this printer 1 2 Complia
18. mp mode after printing printer configuration In the dump mode all characters will be printed in 2 columns as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program SPEED 2 0 53 50 45 45 44 20 32 ZE 30 OD if rir J REFERENCE 52 46 46 45 52 45 4E 43 45 20 SET G 5 2 ASCII Data jEr OFF 55 54 54 45 52 20 4F as 46 ot Hex decimal data related to SIZE 189 BA 53 49 5A 45 28 31 30 39 G2 mm 65 0 38 20 OD D ZG 36 36 ZE 3 34 20 GD 6D OD OA 43 4 53 DD BARCODE 1 BA 42 41 52 43 4F 44 45 20 31 left column of ASCII data 149 39 34 34 2G 31 34 39 2 22 33 39 1 22 2C 31 32 30 20 31 26 30 2 F GIRECTI 46 OD GA 44 49 52 45 43 54 49 a GAP i 35 s BA 60 OD BA 43 40 53 OD GA 42 41 RCODE 144 62 43 4F 44 45 2 1 34 34 2 49 398 1 31 34 39 20 22 33 39 22 2G 31 20 1 0 2 6 32 30 6 31 26 30 26 32 26 36 ST11438T 2C 22 35 37 31 31 34 33 38 54 PRINT 1 22 OD DA 60 62 49 4E 54 20 31 1 2G 31 D 6A Note 1 Dump mode requires 4 wide paper width 2 Turn off on the power to resume printer for normal printing 3 Press FEED button to back to the previous menu 4 3 3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults The only one exception is ribbon sensitivity which will note be restored to default Printer initiali
19. n if there is dot missing element is damaged in the pattern 35 WPL 304 User Manual 6 Maintenance This session presents the clean tools and methods to maintain your printer 2 Please use one of following material to clean the printer e Cotton swab Head cleaner pen e Lint free cloth e Vacuum Blower brush e 100 ethanol 2 The cleaning process is described as following 1 Always tum off the printer before cleaning Clean the print head when changing a the print head new label roll 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab and 100 ethanol to clean the print head surface Print Head Print Head Print Head Element Element Head Eurer Pen 1 Turn the power off Clean the platen roller when 2 Rotate the platen roller and wipe it changing a new label roll Platen Roller l thoroughly with 100 ethanol and a cotton swab or lint free cloth Wipe it with water dampened cloth 36 WPL 304 User Manual Notes e Do not touch printer head by hand If you touch it careless please use ethanol to clean it e Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head e Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life e Continuous printing will cause printer motor overheat Printer will stop printing automatically about 10 15 minutes until motor
20. nces CE Class B EN55022 1 998 A1 2000 A2 2003 EN55024 1998 A1 2001 A2 2003 IEC 61 000 4 Series EN61 000 3 2 2006 amp EN61 000 3 3 1 995 A1 2001 FCC Part 15 Class B UL CUL C Tick CFR 47 Part 15 CISPR 22 3 Edition 1997 Class B ANSI C63 4 2003 Canadian ICES 003 TUV Safety EN60950 2000 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie diese Hinweis sorgfaltig durch 2 Heben Sie diese Anleitung fur den spateren Gebrauch auf 3 Vor jedem Reinigen ist das Ger t vom Stromentz zu trennen Verwenden Sie keine Fl ssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netzanschlu Steckdose soll nahe dem Ger t angebracht und leicht zug nglich sein 5 Das Ger t ist vor Feuchtigkeit zu sch tzen 6 Bei der Aufstellung des Ger tes ist auf sicheren Stand zu achten Ein Kippen oder Fallen k nnte Besch digungen hervorrufen 7 Beachten Sie beim Anschlu ans Stromnetz die Anschlu werte 1 Dieses Ger t kann bis zu einer Au entemperatur von maximal 40 betrieben werden WPL 304 User Manual ORSICHT Explosionsgetahr bei unsachgemen Austausch der Batterie Ersatz nur durch denselben oder einem vam Hersteller empfohlene nlichen Typ Entsorgung gebrauchter Batterien nach Angaben des Herstellers WARNUNG i GEF HRLICHE BEWEGLICHE TEILE FINGER UND ANDERE K RPERTEILE FERNHALTEN VORSICHT EXPLOSIONSGEFAHR BEI ERSATZ DER BATTERIE DURCH UNZUL SSIGEN TYP VERBRAUCHT
21. nter configuration after gap black mark sensor calibration Self test printout can be used to check if there is any dot damage on the heater element printer configurations and available memory space PRINTER INFO cc XXXXXXXXXXXXXXX MILAGE m 272 CHECKSUM 0594C7F2 SERIAL PORT 9600 N 8 1 CODE PAGE 850 COUNTRY CODE 001 SPEED 2 INCH DENSITY 12 SIZE 4 00 2 50 GAP 0 00 90 00 TRANSPARENCE 16 MAC ADDRESS 1B 82 FF 01 98 DHCP ENABLED YES IP ADDRESS 19 0 2 88 SUBNET MASK 255 255 255 0 DEFAULT GATEWAY 10 0 2 254 KAIRIE AAA RRA NRA AAR EARL RRR ekte FILE LIST DRAM FILE FILE S FLASH FILE FILE S 8192 KBYTES 256 KBYTES FREE 2048 KBYTES 1988 KBYTES FREE PHYSICAL DRAM AVAILABLE DRAM PHYSICAL FLASH AVAILABLE FLASH END OF FILE LIST SMA AA ARAKI RARE RK Print head test pattern Printer model name amp Main board firmware version Printed mileage Main board firmware checksum Serial port setting Code page Country code Print speed Print darkness Label size width height Gap size vertical gap offset Sensor sensitivity File management information Self test printout with printer firmware V7 0 and later version g Model p version u checksum E SYSTEM INFORMATION MODEL FIRMWARE CHECKSUM S N TCF DATE TIME NON RESET T RESET T NON RESET C RESET C X XX XXXXXXXX XXXXXXXXXXX NO 1870 01 01 00 04 18 29 name F W
22. ol included in the Diagnostic utility Features tab Interface ETFT Printer Configuration Calibrate Sensor Printer Infomation IT Ethernet Setup Marz En Printer functions RIC Setup Milage _P nt Test Page s 7 Ribbon Reset Printer Density Code Page _ Factory Defaut Paper Width unit Country Code l __ Dump Tet Paper Heighi uni Head up Sensor vi Ignore AUTO BAS Media Sensor 7 Reprint After Error 7 Printer setup Configuration Page Gaplunit SE Gan nien Printer Status Gap Uffset urit Bline Inten Fisa Post Print Action Continuous Inten Ke CuPice BaudRae I Printer Status tof P nr Reference E oO mn Direction EI E Panty p Offset Stop Bitfs xl Shilt X SkiltY Clear Load Save 2009 20 FF 03 31 40 18 WPL 304 User Manual 3 5 2 Printer Function Calibrate sensor Ethernet setup RTC setup 1 Select the PC interface connected with barcode printer 2 Click the Function button to setting 3 The detail functions in the Printer Function Group are listed as below Function io Calibrate S Calibrate the sensor specified in the Printer Setup eee ene group media sensor field Setup the IP address subnet mask gateway for Ethernet Setup the on board Ethernet Please refer to next RTC Time Synchronize printer Real Time Clock with PC Print Test Page Print a test page Reset Printer Reboot printer Factory Default Ini
23. oller Move the media guides to fit the label width by turning the guide adjuster knob Disengage the top cover support and close the top cover gently PT mann NST e En 6 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information Note Please calibrate the gap black mark sensor when changing media e Loading path for roll labels 14 WPL 304 User Manual 3 4 2 External Label Roll Mount Installation Option 1 2 3 Attach an external paper roll mount on the bottom of the printer Insert a 3 label spindle into a paper roll And install it on the external paper roll mount Open the printers top cover and separate the media holders to fit the media width Press down the media holder lock switch to fix the media holder Feeds the media through the rear external label entrance chute And place the paper printing side face up through the media sensor and place the label leading edge onto the platen roller Move the media guides to fit the label width by turning the guide adjuster knob Disengage the top cover support and close the top cover gently Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select th
24. r hardware These utilities are activated by pressing FEED button then turning on the printer power simultaneously and release the button at different color of LED Please follow the steps below for different power on utilities 1 Turn off the power switch 2 Hold on the button then turn on the power switch 26 WPL 304 User Manual 3 Release the button when LED indicates with different color for different functions Functions 5 blinks 5 blinks 5 blinks 5 blinks 5 blinks 1 Ribbon Sensor Calibration and Gap Release LLI 2 Gap black mark sensor calibration Self test and enter dump mode 4 Set black mark sensor as media Release sensor and calibrate the black mark sensor 5 Set gap sensor as media sensor and Release calibrate the gap sensor 4 3 1 Ribbon and Gap Black Mark Sensor Calibration Gap black mark sensor sensitivity should be calibrated at the following conditions 1 A brand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the ribbon and gap black mark sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks g It will calibrate the ribbon sensor and gap black mark sensor sensitivity e The LED color will be changed as following order Amber red 5 blinks amber 5 blinks green 5 blinks
25. rt setting is not consistent Please reset the serial port setting ee s The port specified in the Windows driver Select the correct printer port in the is not correct The Ethernet IP subnet mask gateway Configure the IP subnet mask and is not configured properly gateway Follow the instructions in loading the Label or ribbon loaded not correctly media or loading the ribbon Ribbon run out Loading the ribbon Please do the initialization and The printer setting may go wrong gap black mark calibration Gap black mark sensor sensitivity is not Calibrate the gap black mark sensor set properly Sensor sensitivity is not enough Paper Jam Make sure label size is set properly Set label size exactly as installed paper in the labeling software or program Poor Print Quality Labels may be stuck inside the printer Remove the stuck label mechanism near the sensor area Top cover is not closed properly Close the top cover completely and make sure the right side and left side levers are latched properly Check if supply is loaded correctly Reload the supply Ribbon and media are incompatible Change the ribbon or label combination Check if dust or adhesives are Clean the print head accumulated on the print head Check if print density is set properly Adjust the print density and print speed Check print head test pattern if head Run printer self test and check the print head test patter
26. s supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required 25 WPL 304 User Manual 4 LED and Button Functions This printer has one button and one three color LED indicator By indicating the LED with different color and pressing the button printer can feed labels pause the printing job select and calibrate the media sensor print printer self test report reset printer to defaults initialization Please refer to the button operation below for different functions 4 1 LED indicator Green Solid This illuminates that the power is on and the device is ready to ne Green Flash This illuminates that the system is downloading data from PC to ee This illuminates that the system is clearing data from printer Red Solid This illuminates printer head open cutter error Red Flash This illuminates a printing error such as head open paper empty paper jam ribbon empty or memory error etc 4 2 Regular button function 1 Feed labels When the printer is ready press the button to feed one label to the beginning of next label 2 Pause the printing job When the printer is printing press the button to pause a print job When the printer is paused the LED will blink green Press the button again to continue the printing job 4 3 Power on utilities There are six power on utilities to set up and test printe
27. ter to the LAN 2 Turn on the printer power e DiseToolexe 3 Start the Diagnostic Utility by double clicks on the Eg Peadloolege icon Note This utility works with printer firmware V6 00 and later versions 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet Interface ETHERNET DSB Printer Nan IPAddress Model Name Status O0 18 82FF 020C 10 0 5 125 11033 50 sales 00 18 11 07 5790 10 0 6 24 DP G321 Ready 10 0 6 125 ETHERNET Port 9100 Discover Device Charge IP Address Factory Default Web Setup 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer Name field 7 Click Change IP Address to configure the IP address obtained by DHCP or static Eee Se Subnet Mask Lateway Printer Name TT033 50 MAC Address OU 1B 8 FFU Set Printer Name Set IP Cancel The default IP address is obtained by DHCP To change the setting to static IP address click Static IP radio button then enter the IP address subnet mask and 22 WPL 304 User Manual gateway Click Set IP to take effect the settings Users can also change the Printer Name by another model name in this fields then click Set Printer Name to take effe
28. tialize the printer and restore the settings to Dump Text To activate the printer dump mode Ignore AUTO BAS Ignore the downloaded AUTO BAS program Configuration Page Print printer configuration Note For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 19 WPL 304 User Manual 3 6 Setting Ethernet by Diagnostic Utility The Diagnostic Utility is enclosed in the CD disk Utilities directory Users can use Diagnostic Tool to setup the Ethernet by RS 232 USB and Ethernet interfaces The following contents will instruct users how to configure the Ethernet by these three interfaces 3 6 1 Using USB interface to setup Ethernet interface 1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicking on the PssIele icon Note This utility works with printer firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field Interface USB USB COM LPT ETHERNET 5 Click on the Ethernet Setup button from Printer Function group in Printer Configuration tab to setup the IP address subnet mask and gateway for the on board Ethernet Printer Function C Static IP Calibrate Sensor Ethernet Setup ATC
29. zation is activated by the following procedures 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 31 WPL 304 User Manual Printer configuration will be restored to defaults as below after initialization Default setting 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green amber after 5 green blinks Any green amber will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any 32 WPL 304 User Manual red amber will do during the 5 blinks The LED color will be changed as following Amber re
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