MegaPBX PRI User Manual www.allo.com Version 2.0 1
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1. a Mega PBX PRI User Manual Q MegaPBX PRI User Manual C d AR Copyright Copyright O 2015 Allo All rights reserved No part of this publication may be copied distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language without the prior written permission of Allo com This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Proprietary Rights The information in this document is Confidential to Allo and is legally privileged The information and this document are intended solely for the addressee Use of this document by anyone else for any other purpose is unauthorized If you are not the intended recipient any disclosure copying or distribution of this information is prohibited and unlawful Disclaimer Information in this document is subject to change without notice and should not be construed as a commitment on the part of allo com And does not assume any responsibility or make any warranty against errors It may appear in this document and disclaims any implied warranty of merchantability or fitness for a particular purpose www allo com Version 2 0 2 Q MegaPBX PRI User Manual C d AR About this manual This manual describes the Allo product application and explains how to work and use it major features lt serves as a means to describe the user i2. Advanced 3 NAT O eature Settings Type Stun External Server IP Local Net Save Reset Figure 40 NAT Settings NAT NAT option is checked when the Mega PBX is behind the Router Firewall Select either Stun Server IP or External IP Default disabled Stun Server IP If the Mega PBX is behind a non symmetric NAT router it may be necessary to use STUN to allow PBX to reliably communicate via IP through the router Enter a STUN server IP address or domain name in the STUN Server field For a list of public STUN servers please Refer to http www voip info org wiki view STUN External IP Enter the NAT Traversal IP address i e Public IP Address of your internet to communicate with Public Network when PBX is behind the NAT This IP address will substitute in all outgoing SIP messages instead of Local IP address Local Netmask Entering the Net mask of the local network of the Mega PBX allows it to identify the hosts falling within the same www allo com Version 2 0 45 Q MegaPBX PRI User Manual a d AR WE network E g 192 168 2 0 255 255 255 0 6 3 3 Registration Timer Dashboard SIP Global Settings Si Setup Port Settings NAT Settings Registration Timer Call Recording Features Advanced gt Default Registration Expiry Reboot is required 120 sec Minimum Registration Expiry 60 sec Maximum Registration Expiry 3600 sec Outbound Registration Timer Registration Timeout 20 sec Re
3. Note User can use secondary Radius Server 6 4 2 FTP Configuration This will allow you to configure the FTP server information for CDR billing and CDR upload scheduling by setting the Frequency of schedule Day and Time CDR Settings Radius Configuration FTP Configuration Upload History Advanced gt Enable FTP Upload Schedule Feature Settings Server IP Address 192 168 0 100 Frequency Daily ke ISDN PRI Settings Server Port 21 Day x SIP Global Settings Us 8 sername megapbx Time A 130 Password Upload How Figure 44 FTP Configuration www allo com Version 2 0 48 Q MegaPBX PRI User Manual C d AR Upload Records This is a One Time Upload If you want to save these settings please click the Save button once the upload is finished OK Cancel Figure 45 Upload Records Server IP address User can enter the IP Address of Radius Server Ex 192 168 XXX XXX Server Port It specifies the Port Number on which Radius Server can be connected By default Radius Server works on 1813 Port It can be changed depending upon Radius Server s Configuration Username It specifies the username of endpoint e g IPPBX will use E to authenticate with the Mega PBX e g 5656 Password User can enter the Radius Server s password to wf authenticate the FTP Configuration Settings Schedule A user can schedule uploading CDR entries to FTP server There are three frequency options Daily Weekly and M
4. but www allo com Version 2 0 58 Q MegaPBX PRI User Manual C d AR no Registration OK Request Configured but Host not Check Registrar IT responding or unreachable Address OK Rejected Configured amp reachable but Check spe Registration failure Authentication UNREACHABLE Registered Configured Registered but Check Proxy Address Wm wg not reachable UNREACHABLE MO Configured but not reachable Check Proxy Address UNKNOWN MO Not Registered Client not registered Dynamic Host IP is obtained dynamically on registration 9 4 PRI Span Only for Mega PBX products with PRI support Navigate through Status gt PRI Span PRI Span Status page displays detail status of each E1 T1 Port with individual channel info available on the PRI Gateway Dashboard PRI Span Status O Features Port Status El Port Port 1 Status P Not in service a Remote Alarm Indication a Active Device Undetected Channel Status E1 Channel a a e N E E EN IE kr DEE E SC mm KEN f PE lt E NN rr AC ll E E e EC DE Port 1 See ee ee ss ss sm e 8 e eee ee e sm e sm e me e e sl Idle Disabled Figure 57 PRI Span Status www allo com Version 2 0 59 O allo MegaPBX PRI User Manual Appliance is not seeing far end circuit is not up or cable is bad Appliance is synchronizing or is receiving a yellow alarm from the far end PRI Link is Active Appliance is in sync with the far end i m i T1 E1
5. dynamically from the web GUI Outbound Dialing This option enables the user to add the participants dynamically over the trunks Maximum Participants Specify the maximum participants to be allowed e g 10 5 4 Call Queues Navigate through Features gt Call Queues Call Queues are used to distribute calls in the order of arrival to the first available agent The system answers each call immediately and if necessary holds it in a queue until it can be directed to the next available agent This feature is used to balance the workload among the agents www allo com Version 2 0 32 O allo MegaPBX PRI User Manual Dashboard Call Queues e Show entries SEA Er Description Options test Ringall testing E Call Queues Voicemail Groups Directory Service dvanced Showing 1 to 1 of 1 entries Add Heu Delete Selected Figure 25 Call Queues Create New Call Queue x pon Strategy Ringall A Description testing Available SERGE S001 Announcement options Frequency 20 Ger e Play this sound None Queue timeout 5 Secsi i l Figure 26 Create New Call Queue Queue Name A character based unique name for the queue Strategy Calls are distributed among the members handling a queue www allo com Version 2 0 33 O MegaPBX PRI User Manual C d AR with one of the several strategies like Ring all Round robin Random etc 5 5 Voicemail Groups
6. 50 entries 2 3 4 5 Next Last Network Figure 54 Call Reports 9 2 SIP Station Navigate through Status gt Call Reports SIP Station Status page displays detailed status of each SIP Extensions available on the MegaPBX PRI E g 1 1001 Unspecified Registration Failed 2 1002 192 168 0 127 Registered www allo com Version 2 0 57 Os MegaPBX PRI User Manual C d AR Dashboard SIP Station Status O Features Show entries Search O OSA COR No a Extension gt Host gt Status 1 2323 192 168 0 172 Registered 2 4455 Unspecified EJ Registration failed 3 4545 Unspecified EJ Registration failed Status 4 5656 Unspecified 9 Registration failed 5 EE Unspecified EJ Registration failed SIP Stations SIP Trunks PRI Span Current Calls g Showing 1 to 5 of 5 entries Curr Conferences Network Figure 55 SIP Station Status 9 3 SIP Trunks Navigation Status gt SIP Trunks SIP Trunk Status page displays detailed status of each SIP trunks available on the MegaPBX PRI Dashboard SIP Trunks Status Setup Features Show entries Search _ gt Username Host gt Port gt Status gt Reg State gt 5566 192 168 0 100 5060 OK Registered 8989 192 168 0 165 5060 UNREACHABLE Advanced Showing 1 to 2 of 2 entries Network Figure 56 SIP Trunks Status Reg State Description Registered Configured Registered amp reachable p OK Configured amp Reachable
7. AR CER E En sonseanptecaaetee 51 K MR IM eiii aiii 52 8 TOO e E o 0 octets esek tseneeseitce use 54 www allo com Version 2 0 5 Q MegaPBX PRI User Manual C d AR Ee 54 8 2 Backup RES o 5 E SU POR En en ener oer 55 83 Upgrade FW ties 56 SUS oros 57 FT CREDONO dea 57 GE AO EE 57 A Ro E EO 58 nn Pe oo 59 o e e se redscenesonase E AES 60 A A 60 A E IEE EAEE E eae vjeaemcetee se aes I A 60 E ere ETO pr A o Ie 61 A E eae E EE NE 61 10 2 CallManager Reinicie 61 A e A io E E E eee eee 61 a e o PIE 61 TOS EO EE 62 www allo com Version 2 0 6 Q MegaPBX PRI User Manual C d AR 1 Product Introduction 1 1 Overview The Allo com s MegaPBX a SIP based affordable feature rich converging communication platform designed to meet the communication requirements for small to medium sized enterprises The MegaPBX provides the cutting edge IP based communications that businesses demand while leveraging existing infrastructure and providing a smooth transition into IP telephony Based on open standard SIP the MegaPBX can easily integrate into and interoperate with other components of your existing communications network while providing a rich set of features to reduce costs and increase productivity The MegaPBX also includes a Setup wizard and an intuitive user interface that allows users to quickly configure extensions Voicemail fax mail Voicemail amp fax to email conference bridges and other enhanced features can be
8. Change Password Modify Administrator password here 10 4 Email Settings Navigate through E gt Email Settings To configure the Mega PBX to send out voicemail FAX via email the related SMTP setting must be configured www allo com Version 2 0 61 Q MegaPBX PRI User Manual C d AR Mail Server Enter the domain name of the Email Server address of the particular authorized email client account Email ID Enter the email ID of the particular authorized email client account Email ID given by the Mail Server administrator Password of the Email ID TLS Support To secure the server to server transfer of emails the provider needs to enable a technology called Transport Layer Security TLS 10 5 Logout Navigate through E gt Logout Administrator Logout option after use www allo com Version 2 0 62 Thank you for choosing allo Adarsh Eco Place 176 Ground Floor EPIP Industrial Area Kundalahalli KR Puram Hobali Whitefield Bangalore 560066 Email globalsales allo com indiasales allo com Phone 91 80 67080808
9. DID Routing e xtensions Show entries O DID gt Routing to gt Options O 1234 Extension 3001 EN O 3000 Extension 3001 Le x Showing 1 to 2 of 2 entries Add Hew Add DID Range Delete Selected Figure 14 DID Routing DID Number It is the number provided by the service provider for the incoming calls e g 5023 Route To Specify where the incoming calls should be routed e g Conference ADD DID Range Here you can specify the range of the DID numbers provided by the service provider e g 5000 to 5010 www allo com Version 2 0 22 Q MegaPBX PRI User Manual C d AR Start Extension to Map Here you can specify the starting number of the SIP extension which is to be mapped with the DID numbers e g 2000 Add anew DID DIO Mo 1234 Route to Extension Gi 3001 K Figure 15 Add a new DID Create DID Range x DID Range 3000 To 3010 Start extension to map 200 Y 3000 3001 Map Remove Remove All Figure 16 Create DID Range 4 4 Dial out Rules Navigate through Setup gt Dial Out Rules Dial out Rules is used to configure the system to judge outgoing calls via trunks and also used to select a least cost routing provider based on the prefix configured www allo com Version 2 0 23 Q MegaPBX PRI User Manual C d AR Dashboard Dial out Rules e Name gt Description Pattern gt Options Rule1 Rule 12345 L x Trunks DID Routing Dial out Ru
10. Power Reset Figure 2 MegaPBX PRI Interface Description Power Connect the power adapter 12VDC 3 5A Reset Reset button for factory default WAN Standard 10 100BASE TX Ethernet Interface for WAN LAN Standard 10 100BASE TX Ethernet Interface for LAN Memory Card 8GB Storage for voice mails and voice files IVR PRI 1 E1 T1 ports with line link LED indicators Orange and Green Notification LEDs On the Front Panel of the Gateway i LED 8 i LED 2 i LED 1 WAN 0 LAN 0 Power Blue On Blue On Blue ON Orange Blinks Orange Blinks Orange On PRI 1 link is System Ready Ifthe SD Card WAN link LAN link Power is on up No Alarm Mounted is up is up Blue Blink roperl Factory Reset FEDER www allo com Version 2 0 9 Q MegaPBX PRI User Manual C d AR 2 3 Access the web GUI MegaPBX PRI Web GUI can be accessed either through WAN or LAN interface Steps to Access the GUI during the initial setup through LAN interface 1 Make the setup as mentioned in the hardware setup 2 Change the Network setting of the PC is set in automatic mode i e DHCP mode An IP address will be accessed to the PC in manual mode i e Static IP mode Assign the IP address to the PC in the range of 192 168 113 xxx series E g 192 168 113 10 net mask as 255 255 255 0 and gateway amp DNS as 192 168 113 1 3 Launch the web browser and enter the URL http 192 168 113 2 Default LAN IP address to open the
11. driver is not initialized or device undetected Channel Status Description Channel is Busy Channel is Idle and ready to receive or make calls Channel is not active 9 5 Current calls Navigate through Status gt Current Calls Current Calls page displays detailed status of the real time calls available on Mega PBX 9 6 Current Conferences Navigate through Status gt Current Conferences Current Conferences page displays detailed status of the real time conference available on Mega PBX 9 7 Network Navigate through Status gt Network Status Network Status page displays detailed status of the network configuration on Mega PBX www allo com Version 2 0 60 Q MegaPBX PRI User Manual C d AR 10 Administrator de Mega PBX PRI 23 February 15 10 00 14 am Firmware Version 4 0 0 Refresh Welcome Administrator Reboot Call Manager Reload Web Settings Email Settings Logout Figure 58 Administrator 10 1 Reboot Navigate through S gt Reboot Using this option administrator can reboot SOFT reboot MegaPBX System remotely 10 2 Call Manager Reload Navigate through KC gt Call Manager Reload Reloading Call Manager will restart call manager and drop all current calls 10 3 Web Settings Navigate through gt Web Settings Session Timeout Duration after which current web login session expires Default 3600 sec Pagination Number of entries in a table per page to be displayed
12. file A character based name for a voice file Detailed description for the voice file File Upload Upload the voice file to device Key Association With associated key press option it will route incoming call to the specified destination Associated Keys The sequence in which a key and its associated action is given Mega PBX Supports wav format only www allo com Version 2 0 31 Q MegaPBX PRI User Manual C d AR 5 3 Conference Navigate through Features gt Conference The Mega PBX supports password protected conference bridges that allow up to 50 simultaneous participants from any trunks or Internal Extensions Conference Number Specifies a unique number which can be used to enter the conference room e g 6000 Date Specifies the date when the conference has to be scheduled e g 26 2 2014 Specifies the time to schedule the conference E g 12 30 Duration The duration during which the conference will be active e g 180 minutes Admin Pin Specifies the PIN for the admin user to join the conference e g 555 Speaker Pin Specifies the PIN for the speaker and this user can speak and listen e g 666 Listener Pin Specifies the PIN for the listener and this user can only listen but cannot speak e g 777 Participants Specifies the privilege to be assigned and it can be Admin Speaker or Listener Add Dynamic Participants This option enables the user to add the participants
13. handled sequentially List of operations to be handled 5 2 Voice Files Navigate through Features gt Voice Files Voice files are the audio files that are going to be played during the IVR play back and these files can be uploaded or they can be recorded the user also has an option to associate key press with his voice file www allo com Version 2 0 29 Q MegaPBX PRI User Manual C d AR Dashboard Voice Files e Show entries Search O Name Description gt Format gt Size gt Keymaps gt Options Voice Files vfile1 way 137 kb Keymaps x E SE Ol vf2 way 130 kb Keymaps x Call Queues Voicemail Groups Directory Service Advanced Showing 1 to 2 of 2 entries AddHew belete Selected Figure 23 Voice Files Example 1 Voice file without Key press Welcome to Allo com If you know your party s extension please dial it now Example 2 Voice file with Key press Press 1 for Customer Service Press 2 for Sales Press O for Reception www allo com Version 2 0 30 O MegaPBX PRI User Manual C d AR Create Voice File Filename Voicetile Description Testing File Upload Upload Type Browse from PC 7 p va File 2 Key Association Associate kevpresses with this voice file No SJ GoTo Exterior Add 1 Ke s Associated Keys Key Action Option CANCEL Figure 24 Create Voice
14. turned on with minimal effort via the web configuration interface Here 4 models are available and all supporting up to 200 extensions and 50 simultaneous calls 30 people conference room with full features invite schedule email kick mute FXS ports for FAX machines only MegaPBX PRI supports ISDN PRI protocol and adopts standard T1 E1 trunk interface to realize docking with traditional PBX PSTN Model No aMP1 Equipment Packaging 1 One MegaPBX unit 2 One 12 Volt power adapter 3 One Ethernet cable www allo com Version 2 0 7 Q MegaPBX PRI User Manual a d AR 2 Getting Started With MegaPBX Initial Setup of IP PRI FXS BRI PBX Power Supply CG Sess S nnm fO Network Switch Computer Figure 1 Initial Setup 1 Plug one end of the RJ45 Ethernet cable into your Network Switch 2 Plug the other end of the RJ45 Ethernet cable into the WAN port of the MegaPBX 3 Connect a PC to the LAN port of the MegaPBX Enable the DHCP option in the Network Settings of the PC 4 Plug the Power Adapter included into an available power outlet 5 Plug the other end of the Power Adapter into the DC IN port of the MegaPBX 6 The MegaPBX will power up Boot up time takes about 160secs Use Straight through Ethernet cable to connect between the MegaPBX to Router Switch PC www allo com Version 2 0 8 Q MegaPBX PRI User Manual a d AR 2 1 Hardware Setup 2 2 Equipment Structure MegaPBX PRI
15. 02 phone extension Conference Using this feature code you can enter into the conference room By Default the Feature code is 900 i e Dial 900 from your phone and It will prompt you for the Conference Number and the PIN and it will let you enter into the conference room Dynamic conference Using this feature code you can enter into the conference room and also add users in to it By Default the Feature code is 901 i e Dial 901 from your phone It will prompt you www allo com Version 2 0 37 Q MegaPBX PRI User Manual C d AR for the Conference Number and the PIN and it will let you enter into the conference room To add users into the conference 0 then followed by extensions Voicemail This is to assign the code for accessing the voice mail This will allow end users to change their personal settings for voice mail handling By dialing to this number any users who are registered to Mega PBX can access the Voice Mail Le dial 800 from your phone and follow the instructions Directory Using this Feature code you can dial the other extension with first and last name configured in the PBX 6 1 2 Voicemail Dashboard i w ieen Feature Settings Features Extension Voicemail Callpark Callback Fax Conference Voice Prompts Advanced gt Enable Voicemail Feature Settings Enable Email Alerts on new Voicemail ISDN PRI Settings Enable Voicemail Attachments in Email Alerts SIP Global Settings Enable Voi
16. IP Extensions Setup Show entries Search hie SIP Extensions O Extn No 5 Name gt Email gt Group Options 3001 3001 3001 user defined x el BORA 3002 3002 3002 DefaultsIP x F DID Routing 3003 3003 3003 DefaultSIP Xx Dial out Rules 3004 3004 3004 DefaultSIP x EE 3005 3005 3005 DefaultsIP x reen 3006 3006 3006 DefaultSIP L lz 3007 3007 3007 DefaultSIP EN Advanced 3008 Showing 1 to 300 of 300 entries 3008 3008 DefaultSIP A x Add le Add Extension Range Delete Selected Figure 5 SIP Extensions Click Add New to create an Extension www allo com Version 2 0 13 Q MegaPBX PRI User Manual C d AR Create an Extension A Extn Number 3001 CH First Mame 3001 Last Name 3001 Email password C Extension Settings Enable email alerts on arrival of new volcemaill El Send voicemail as attachments with alert email Message waiting indication L Enable video Calling LJ Enable T38 Fax J F Enable Call Recording P Quality Group DefaulsiP ze x CANCEL Figure 6 Create an Extension Create Range Extension Range 4000 to 14010 Qualify Group DefaultSIP v i Yoicemail Settings Enable email alerts on arrival of new voicemail E Send voicemail as attachments with alert email Message waiting indication EJ CANCEL Figure 7 Create Range Extn Number Extension Number of endpoint e g IP phone w
17. MegaPBX PRI User Manual C d AR Overlap Dialing Send overlap digits Advanced PRI settings Span Type Select the carrier type E carrier E1 or T carrier T1 which depended on lines provided in your country Default E1 Enable Progress Enabling this will provided call progress tones Required if service indication provided fails to provide call progress tones 6 3 SIP Global Settings Navigate through Advanced gt SIP Global Settings SIP Global settings apply to all VoIP traffic 6 3 1 Port Settings Dashboard SIP Global Settings e Port Settings NAT Settings Registration Timer Call Recording Features Advanced gt eature Settings SIP Bind Port 5060 RTP Port Range Reboot is required 16001 17000 UDPTL Port Range 70 18000 Save Reset Figure 39 Port Settings SIP Bind Port Choose a port on which to listen for SIP UDP traffic Default 5060 RTP Port Range Range of port numbers to be used for RTP traffic Default 16001 17000 Make sure you configure this dynamic range of ports on your NAT Router When the Mega PBX is behind a NAT and www allo com Version 2 0 44 Q MegaPBX PRI User Manual C d AR the NAT is configured to do port forwarding with above mentioned port range for UDP ports UDPTL Port Range Port range for T38 Faxing is 17001 to 18000 6 3 2 NAT Settings Dashboard SIP Global Settings Pont Settings NAT Settings Registration Timer Call Recording Features
18. Navigate through Features gt Voicemail Groups Voicemail Groups feature allows sending the voice message to multiple people or a group of people cli Voicemail Groups Features Show entries Search Ooo O O Group Name 5 Description 5 Options O Voicemail Testing EN Showing 1to 1 of 1 entries Add Hew Delete Selected Figure 27 Voicemail Groups www allo com Version 2 0 34 O MegaPBX PRI User Manual C d AR Create New Voicemail Group Group Name Voicemail Description Testing Members Available Selected CANCEL Figure 28 Create New Voicemail group Group Name A character based unique name for a voicemail Group Detailed description of the Voicemail Group Members Specifies the members to receive the voicemail from the list of available members 5 6 Directory Entries Navigate through Features gt Directory Service Directory is where you can configure the Directory option for the extensions to search users by their First or last name Dialing the Directory Extension would present to the caller a directory of users listed in the system telephone directory from which they can search by First or Last Name www allo com Version 2 0 35 O MegaPBX PRI User Manual C d AR Dashboard Directory Entries e Features gt Show entries Search A No a Extension gt First Name gt Last Name Options 1 3001 3001 3001 2 Showing 1 to 1 of 1 entrie
19. PRI NET Default PRI CPE Switch Type Select the switch type as indicated by the ISDN service provider Default E1 Euro ISDN amp T1 National ISDN2 Sync Clock Source Specify a transmit clock source Master clocking uses the device s own system clock Primary or secondary clocking uses a signal received from the T1 or El interface Default Master Line Build Out LBO depends on the line length for which attenuation is defined Default Odb Check with your service provider for appropriate Line build out settings if you face any issue Indicate the number of channels to be used on this span Advanced Options Dialed Numbering ISDN level Type Of Number TON or numbering plan used for the Plan dialed number which is dependant on geographical location Default unknown Dialing Numbering Sets the calling number s numbering plan Default National Plan Prefix Prefixes specified under international national private local and unknown will be used with dynamic dialing numbering plan which dynamically sets the Type Of Number in the ISDN messages If the called number matches the national prefix specified it will automatically set the ISDN TON of calling number to national Similarly for international amp local prefixes This will also strip off the digits in the prefix from the called number as well but only if national or international prefix is matched www allo com Version 2 0 43 Q
20. X PRI User Manual C d AR Account Name Descriptive name for the SIP Trunk for user s reference e g 5656 Username Username of endpoint e g IPPBX will use to authenticate with the Mega PBX e g 5656 Proxy Address IP address or hostname with port of the endpoint VOIP Service Provider or IPPBX where the calls will be diverted Default port no 5060 e g 192 168 0 100 Outbound Proxy Address IP address or hostname with port of the outbound proxy server This ensures that all the SIP packets are sent via specified proxy Specifying the port is not mandatory Default port no 5060 e g 192 168 0 222 5062 OR 192 168 0 222 Authentication Enable if Authentication is required by the End point VOIP Service Provider or IPPBX Auth Username A username to use only for registration e g 5656 Password Password to authenticate registrations and inbound amp outbound calls Registration Mode Enable if Registration to the End point VOIP Service Provider or IPPBX is required Registrar Address IP address or hostname with port of the Registrar server where Mega PBX must register to Specifying the port is not mandatory Default port no 5060 e g 192 168 0 222 5062 OR 192 168 0 222 Bridge PIN You can set a PIN for outgoing calls on SIP trunk thus you will set one more level of security Leave it blank for unsecured mode E g 111 Inbound Call Handling Route incoming calls to any destination like e
21. able of Contents ADOUL TS Ma lana ts 3 Document CONVENIO KE 3 Sup DOR CEG OIA AUN socia rea 3 O geil WI ON C08 IA sitio dto rd tri 7 NW e 7 2 Getting Started With MegaPBX since ci 8 ZV TOO WAN CSC A e e O access 9 2 2 EQUIPMENT SMUG EEN arios noc 9 2 3 Access the WED E TEE 10 Bs SOULS AA o O RECO 12 IS EE OD DO o WEEN 12 OM O A A o edn se wa nicest a enw gret eadguse O T 13 AN A o o ere re ee ee ee er ee 13 7 el ad Ee A 13 412P Exen ein Gl OUD aaa 16 A o oo o cause eeqseayuanecests 17 AS e on EII se tauesctsuerstaaste eenstesacesees 17 Eet e o EOI se tanesctsuerssaaste E 20 BS DIO AQUI ui A E E 22 EDIL EE 23 o Time Dased FOU rre 25 O eege 28 e uE E o og A E A nee sve bene meoneeeeeeeeoad 28 AN Lo lo FE se D A e a 29 A e o o A A 32 www allo com Version 2 0 4 Q MegaPBX PRI User Manual C d AR AA E o AA A 32 os E e qye E E 34 A YC CS A O E vavensanaccanessucsenetecieounasaseuausnoneamans peewatcnworne pioosueessonvoneneoseuraes 35 o nn o II saede cust oaceeqcpssecaet E T aeeeeas 37 SEENEN ER SN D Ee ME 37 A E E 38 AMS UL PP OIC pects sr E AE E o eo 39 SN E EEIE AAA Pu a 40 ES e secs PP e e a 40 A e E iO ced E E EN 41 OE MOCOS PrOD ES ria 41 5 SON PRESEN E 42 SE IPC SO vi a 44 Na nn A PR a E 44 Er 302 NAFS SUE EE 45 6 3 3 Registration TING EE 46 E EE AA 47 OE COR SENOS oe A E ica 47 SE D ACIS conte UT ON sao iva 47 642 PTE CON PUN UO WE 48 or E ER e ee 10 asii 49 Peat d EE 51
22. cemail Web Access CDR Settings Enable Message Waiting Indication Customized voicemail Message Subject New message M_MSGNUM in mailbox MM MAIL BO Hi UM_NaME You have a UM_DUR long new voicemail Body message number UM_MSGNUM in mailbox UM_MAILBOX from UM_CALLERID on UM_DATE Save Reset Figure 31 Voicemail Enable Voice mail With voice mail callers can leave messages when you are busy unable to answer phone calls or when the IP phone is off line Enable Email alerts on new Helps to send an email when someone leaves a voice Voicemail message Enable Voicemail Helps to attach voicemails in your Emails attachments in Email alerts Enable Voicemail access Helps to access your voicemail by using the voicemail access www allo com Version 2 0 38 O allo number followed by the password MegaPBX PRI User Manual Enable message waiting Helps the subscribers to know that a voice message is indication waiting Customized Voicemail Allows you to customize the Voicemail message Notifications message which will be sent to the specified Email ID s 6 1 3 Call Park Dashboard Feature Settings e Extension Voicemail Callpark Callback Fax Conference voice Prompts Features Advanced gt E j stahei Feature Settings Parking 700 extension ISDN PRI Settings Parked 01 extension SIP Global Settings Number of slots 10 CDR Settings Timeout 30 seconds Save Rese
23. es and so on Duration Specify the time range for which this routing rule will apply Format hh mm Select the day days during which this routing rule will apply Make sure that the current date and time are configured correctly under System gt Date Time Configuration www allo com Version 2 0 27 Os MegaPBX PRI User Manual C d AR 5 Features 5 1 IVR Navigate through Features gt IVR Interactive voice response is a pre recorded interactive operator that allows an automatic separation of the incoming calls through the sequence of interaction with a multiple choices of menu with telephone callers Dashboard IVR Interactive Voice Response Features gt Show entries Search pt gt Description gt Sequence gt Options Testing Sequence EN Advanced Showing 1 to 1 of 1 entries Add Hew e Sele Figure 21 IVR Interactive Voice Response www allo com Version 2 0 28 Q MegaPBX PRI User Manual C d AR Greate IVR IVR Name Test Description Pina Sequence Association Seq 5 Action Hangup Add Sequence List Seq Action Option 1 Ring H E 2 Allow Dial Extension None ze x 3 GoTo Extension 3001 gt Hangup CANCEL Figure 22 Create IVR IVR Name A character based name for the IVR Detailed description of the IVR Sequence Association Specifying how incoming calling should be
24. ge the device This type of damage is not covered under warranty www allo com Version 2 0 11 Q MegaPBX PRI User Manual C d AR 3 Setting up Features Setting up your browser for working with MegaPBX PRI is simple In order to run this application appropriately the following settings are to be configured 3 1 System Dashboard ALLO MegaPBX PRI Dash Board summarizes the MegaPBX PRI status with a graphical display Detailed status of an individual entity is available under the Status Tab or it can be directly accessed by clicking on more dE Mega PBX PRI al APPLY ANGES 20 February 15 10 04 59 am Firmware Version 4 0 0 Refresh Welcome Administrator pad Dashboard Dashboard e SIP Status PRI Span Call Status System Status Memory Usage we SIP Trunks more E SIP Stations Ire Registered EX Registered MN Unregistered i Free E Total nl Total Eb Copyright 2014 ALLO COM s Mega PBX PRI Web Panel All Rights Reserved Figure 4 SIP Status A Please change the default administrator password to alphanumeric to prevent hacking www allo com Version 2 0 12 O allo MegaPBX PRI User Manual 4 Setup 4 1Extensions Here user can configure Feature Code for different Call Features 4 1 1 SIP Extensions Navigate through Setup gt Extensions gt SIP Extensions SIP Extensions are the unique number mapped to person that can be reached and be able to place calls Dashboard S
25. gistration Attempts 0 Save Reset Figure 41 Registration Timer Default Registration Expiry Default duration in seconds of incoming outgoing registrations Default 120 sec Min Registration Expiry Minimum duration in seconds of registrations allowed by the Mega PBX Default 60 sec Maximum Registration Expiry Maximum duration in seconds of incoming registrations allowed by the Mega PBX Default 3600 sec Registration Attempts Number of registration attempts before giving up with registrar Outbound Registrations only Default O never give up Registration Timeout Registration attempt will be retried till this duration in seconds if no response from the Registrar Outbound Registrations only Default 20 sec www allo com Version 2 0 46 O MegaPBX PRI User Manual C d AR 6 3 4 Call Recording Dashboard SIP Global Settings e Port Settings NAT Settings Registration Timer Call Recording Features Advanced gt Enable Call Recording Feature Settings ISDN PRI Settings Server Address 192 1 68 0 100 SIP Global Set ings Figure 42 Call Recording Server Address It enables Call Recording with the given server where the ORK audio application is running 6 4 CDR Settings Navigate through Advanced gt CDR Settings CDR Settings feature allows managing the call records via radius server and FTP server 6 4 1 Radius Configuration Radius Server Configuration allows co
26. gnostics Backup Restore Ping Traceroute Upgrade Firmware Format SD Card Figure 49 Diagnostics Ping Test It is used to check the packet loss and latency time from your SIP end client like IP Phone FXS gateways to check the quality of your network connections Diagnostics Result PING 192 1685 0 533 192 165 0 533 56 data bytes 6d bytes from 122 1625 0 23 Lemp seq 0 ttl 64 time 0 2 ms e 152 168 00 33 ping statistics l packets transmitted 1 packets received 0 packet loss round trip min vargq max 0 370 370 3 ms Figure 50 Diagnostics Result Trace route Test It is used to determine the route taken by packets across an IP network www allo com Version 2 0 54 Os MegaPBX PRI User Manual C d AR Diagnostics Result traceroute to 1292 168 0 33 192 168 0 33 3 hops max 36 byte packets l1 imm mmall cemtest net 1292 165 0 33 O 2685 ms O 230 ms O 194 ms Figure 51 Diagnostics Result Format SD Card Format USB Drive This will allow you to completely erase all the contents in the SD card USB Drive MegaPBX BRI supports USB Drive If you are formatting the USB Drive SD card details kindly take the back of the MegaPBX configuration 8 2 Backup Restore Navigate through Tools gt Backup Restore Back Up Allow you to take the back up of the System configurations amp save it to the local PC Restore Restoring from a new upload or backup file will destroy all current configuration
27. gs Allow or deny the preferred dial out plans for user www allo com Version 2 0 15 Q MegaPBX PRI User Manual C d AR 4 1 2 SIP Extension Group Navigate through Setup gt Extensions gt SIP Extension Group By Default there is an extension group called Default SIP You can limit or enable PBX features for extensions by creating Extensions group Dashboard SIP Extension Group O setup Show entries Group Name gt Type gt Options DefaultSIP DEFAULT x gt SIP Exten Group Trunks DID Routing Dial out Rules Time based Routing Features Advanced Showing 1to 1 of 1 entries Add Wem pelete Selected Figure 8 SIP Extension Group Create Extension Group E Group Name DiefaultsiP Features Voicemail Cal Queues Conference Callback EI N amp T C Subscriber C Call PickUp C Call Park DTMF AUTO Set Codec Configuration Available Active ay Dialout Settings Figure 9 Create Extension Group www allo com Version 2 0 16 Q MegaPBX PRI User Manual C d AR Group Name Descriptive name for extension group DTMF Set default DTMF mode for sending DTMF digits Options e INBAND sent along with audio requires 64 kbit codec alaw ulaw INFO sent as SIP INFO messages RFC2833 sent as RTP packets AUTO System automatic selects the mode Uses RFC2833 if offered inband otherwise Default AUTO Features Enab
28. ill use to authenticate with the MegaPBX eg 4000 A character based first name for the user eg Bob www allo com Version 2 0 14 Q MegaPBX PRI User Manual C d AR Last Name A character based last name for the user eg Jones E mail address for the user eg Bobjones xyz com Password Password used to authenticate your phone and voicemail pin Extension Settings This allows the user to either enable or disable email alerts or message waiting indication Add Extension Range Range of Extensions can be added at once with required voicemail settings Eg from 4000 to 4010 Show Hide Advance Options Advance options allows enabling the Features Codec Configuration and Dialout Settings for a specific user Default SIP group is disabled when Advanced Options is enabled Set default DTMF mode for sending DTMF digits Options e INBAND sent along with audio requires 64 kbit codec alaw ulaw INFO sent as SIP INFO messages RFC2833 sent as RTP packets AUTO System automatic selects the mode Uses RFC2833 if offered inband otherwise Default AUTO Features Enable or Disable the desired features like voicemail call queue conference and call back call pickup call park etc Codec Configuration Choose the available Codecs and set priority in the order in which Mega PBX should prefer to send and receive audio Supported codecs are alaw ulaw G 729 G 722 Dialout Settin
29. le or Disable the desired features like voicemail call queue conference and callback call pickup call park etc Codec Configuration Choose the available Codecs and set priority in the order in which Mega PBX should prefer to send and receive audio Supported codecs are alaw ulaw G 729 G 722 Dialout Settings Allow or deny the preferred dial out plans for this extension group 4 2 Trunks 4 2 1 SIP Trunks Navigate through Setup gt Trunks gt SIP Trunks SIP Trunks provide the interface to any SIP companion such as VoIP service provider any SIP server or SIP clients Add different types of interfaces and configure the signaling amp media settings for each trunk www allo com Version 2 0 17 Q MegaPBX PRI User Manual C d AR SIP Trunks Setup Show entries Search fC O Account Name gt Inbound Route 1 gt Inbound Route 2 gt Options 5566 Extension 3001 Did Extension 9 Le x Advanced System Showing 1to 1 of 1 entries Add Wem Dette Selected Figure 10 SIP Trunks Create SIP Trunk a Account Name ASA Username HRAB Proxy Address 192 168 0 100 BOBO Outbound Proxy Address Authentication Auth Username 55566 Password Registration mode Registrar 4ddress 1942168 0 100 Bridge Pin Wu Inbound call handling Route 1 3001 v Route 2 DID Extensior S Figure 11 Create SIP Trunk www allo com Version 2 0 18 Q MegaPB
30. lect language for Voice Allows you to select the language for the Voice prompts AAA AAA AAA a www allo com Version 2 0 41 O MegaPBX PRI User Manual a d AR prompts MegaPBX BRI supports four language voice prompts such as English French Turkish and Spanish 6 2 ISDN PRI Settings Only for Mega PBX products with PRI support Navigate through Advanced gt ISDN PRI Settings This section provides the ability to modify the PRI settings depending on the carrier T1 E1 signaling switch type etc with respect to the service provider or any other mate Dashboard ISDN PRI Settings Framing Coding Channels Signaling Switch Clock Options PRIL ces hdb3 30 31 E1 PRI CPE EuroISDN Master Features Advanced gt Advanced Figure 37 ISDN PRI Settings Advanced PRI Settings span Type Enable Progress Indication Figure 38 Advanced PRI Settings Framing Coding Select Proper Framing amp coding by checking with your service Provider If CRC is enabled from Telco side Please select CCS HDB3 CRC4 If not select CCS HDB3 www allo com Version 2 0 42 Q MegaPBX PRI User Manual C d AR Default for E1 CCS HDB3 NN Default for T1 ESF B8ZF Signaling Select if gateway should work as customer premises equipment CPE or network device NET If Gateway is connecting to PRI service provider select PRI CPE If connected with other Digital PBX s configured as CPE then select
31. les Time based Routing Features Advanced Showing 1 to 1 of 1 entries Adel Mem pelete Selected Figure 17 Dial Out Rules Create Dial out Rule Mame Rule Description Rule Pattern 12345 Enable Seizing Trunk F Trim Digits Outbound Call R out Available Trunks em me Figure 18 Create Dial Out Rule www allo com Version 2 0 24 Q MegaPBX PRI User Manual C d AR Name Descriptive name for the Dial Out rule for user s reference Description Provide the description for the Dial Out rule Optional Pattern Specify the pattern to match the dialed string of the incoming call Pattern X Any Digit from 0 9 Z Any Digit from 1 9 12345 9 Any digit from 1 to 9 N Any Digit from 2 9 Wildcard Match one or more characters I Wildcard Match zero or more characters immediately e g X match at least one digit 988XXXX match 988 followed by 4 digits Enable Ceasing Trunk Seize the line and dial out Trim Digits Number of digits to trim from the beginning of dialed number Eg Pattern 52xx Trim Digits 1 dial out digits 2xx Prepend Digits Entered digits add to the beginning of pattern to be Dialout Outbound Call Route Select the preferred trunks where calls are to be routed for this Dial Out rule Ordering of the trunks in the Selected column indicates the order in which call flows on failure 4 5 Time based Routing Navigate th
32. login page of MegaPBX PRI Graphical Interface ALLO COM S Mega PBX PRI 2 E e ISE Figure 3 Login Page 4 Login using the default username password Default Username admin Password admin Successful login takes you to the Dashboard page Observe the WAN IP address on the dashboard this will be used to access the GUI from the WAN interface After successful login we get a MegaPBX PRI Home Dash Board To guarantee the system safety When login for the first time we need to modify Password For modifying the password go to TOOLS gt Admin Account Option www allo com Version 2 0 10 Q MegaPBX PRI User Manual C d AR Y The Recommended web Browser to access GUI is Mozilla Firefox only If your network is not enabled with DHCP server configure the WAN port IP address manually in the SETTINGS gt Network Settings section as per your requirement WARRANTY Hardware Warranty 1 year If the MegaPBX PRI was purchased from a Distributor reseller please contact the company where the device was purchased for replacement repair or refund If the device was purchased directly from Allo com contact our Technical Support Team for a RMA Return Materials Authorization number before the product is returned Allo com reserves the right to remedy warranty policy without prior notification A Use the power adapter provided with the ALLO MegaPBX PRI Do not use a different power adapter as this may dama
33. me Configuration Setup Features Configuration Type Manual Advanced Manual Configuration NTP Configuration Timezone Asia Kolkata Date 23 z 02 2015 aeuimmiyyyy NTP Server DateTime Time 05 38 Luten Sun pool itp org SE E SS Configuration Type Date and Time of the Mega PBX can be either set manually uses RTC or automatically through NTP Default NTP NTP Configuration Time Zone Select the correct time zone for the location where the Mega PBX is installed using the Time Zone dropdown box Default Asia Kolkata NTP Server URI or IP address of the NTP Network Time Protocol server which will be used to synchronize the date and time E g 3 in pool ntp org Click on APPLY button followed by SAVE ALL button to update the configuration changes Ch Confirm Changing the Configuration requires the current calls to be disconnected OK CANCEL A Changing the configuration requires the current calls to be disconnected www allo com Version 2 0 53 Q MegaPBX PRI User Manual C d AR 8 Tools 8 1 Diagnostics Navigate through Tools gt Diagnostics Analyze the functionality of the Mega PBX with some of these diagnostic tools provided Dashboard Diagnostics e setup Features Ping Test Ping Test Traceroute Test Test Advanced System Host 192 168 0 33 Host 192 168 0 33 Dia
34. nfiguring the radius server information where all the call records will be saved in the form of vendor specific attributes VSAs Dashboard CDR Settings 2 Features Radius Confi gur ation FTP Confi gur ation LI D load Histor y Enable Primary Radius O Enable Secondary Radius Feature Settings Server IP Address 192 1 68 0 100 Server IP Address EA Server Port 11813 Server Port SIP Global Settings j Password ELLI Password CDR Settings Radius VSA Attrib CISCO e Radius Retransmission Interval Figure 43 Radius Configuration www allo com Version 2 0 47 Q MegaPBX PRI User Manual C d AR To upload CDR entries via Radius we need to install Radius Server on PC and the same has to be configuring it Server IP Address User can enter the IP Address of Radius Server Ex 192 168 xxX xxx Server Port It specifies the Port Number on which Radius Server can be connected By default Radius Server works on 1813 Port It can be changed depending upon Radius Server s Configuration Password User can enter the Radius Server s password to authenticate the Radius configuration Radius VSA Attrib MegaPBX supports two attributes such as CISCO DIGIUM User can select anyone from the drop down list Radius Retry Count It specifies No of retries to upload CDR entries to Radius Server Radius Retransmission Interval It specifies the time duration between retries
35. nterface and how to use it to accomplish common tasks This manual also describes the underlying assumptions and users make the underlying data model Document Conventions In this manual certain words are represented in different fonts typefaces sizes and weights This highlighting is systematic different words are represented in the same style to indicate their inclusion in a specific category Additionally this document has different strategies to draw User attention to certain pieces of information In order of how critical the information is to your system these items are marked as a note tip important caution or warning Icon Purpose Note Tip Best Practice D Important Caution A Warning e Bold indicates the name of the menu items options dialog boxes windows and functions e The color blue with underline is used to indicate cross references and hyperlinks e Numbered Paragraphs Numbered paragraphs are used to indicate tasks that need to be carried out Text in paragraphs without numbering represents ordinary information e The Courier font indicates a command sequence file type URL Folder File name e eg www allo com Support Information Every effort has been made to ensure the accuracy of the document If you have comments questions or ideas regarding the document contact online support http support allo com www allo com Version 2 0 3 Q MegaPBX PRI User Manual C d AR T
36. o Email Format PDF v Feature Settings LZ S Customized Fax Message ISDN PRI Settings Subject New Fax Received SIP Global Settings z You have received the fax from CALLERID at TIME on DATE CDR Settings Body Figure 34 Fax www allo com Version 2 0 40 O allo Fax to Email format Specify the format to receive the FAX by email either PDF or MegaPBX PRI User Manual TIFF format Customized Fax message Allows you to customize the FAX message Notifications which will be sent to the specified Email ID s 6 1 6 Conference Dashboard Feature Settings a Features Extension Voicemail Callpark Callback Fax Conference Voice Prompts Feature Settings Customized Conference Message Subject Conference Scheduled ISDN PRI Settings Conference CONFID which is on CDATE at CSTIME using your pin CPIN SIP Global Settings Body CDR Settings Figure 35 Conference Customized conference Allows you to customize the Conference message message Notifications which will be sent to the specified Email ID s 6 1 7 Voice Prompts Dashboard Feature Settings a setup Features Extension Voicemail Callpark Callback Fax Yoice Prompts Advanced gt Select language for voice prompts English e Feature Settings A D ISDN PRI Settings SIP Global Settings CDR Settings Figure 36 Voice Prompts Se
37. o com Version 2 0 56 Q MegaPBX PRI User Manual C d AR 9 Status This section generates the various status of the MegaPBX PRI are explained below 9 1 Call Reports Navigate through Status gt Call Reports Call Reports displays a detailed list of calls pass through the MegaPBX PRI The list can be generated on the bases of date range CDR count latest 50 entries or all entries Generated report can also be exported to local PC as CSV file or directed to a printer To create a new Report select the Extension Range or Date range and click the Generate Report button A list with call details will display in the Call Reports section You can either export to your local PC or Print the Call reports Dashboard Call Reports Cl Generate Type Default Latest 50 entries Y Generate Export Print Features Advanced Show entries Tools Py tools No starl gt Caller gt Callee gt Duration Status Owner HOnGuD gt Link ID Time Cause Status 2015 02 19 N A 1 Eos 2323 5656 1297 Answered 2323 SE 1424366818 10 Call Reports 17 26 58 Cleaning 2015 02 19 Normal 2 Se 2323 5656 5 Answered 2323 deeg 1424358746 8 BLE DMRS 2015 02 19 Normal 3 2323 5656 5 Answered 2323 1424357782 6 PRI Span 14 56 22 Cleaning Currant calle 4 else Det 9999 5656 4 Answered 2323 Normal 1424349373 4 12 36 13 Cleaning Curr Conferences 2015 02 19 Normal w i 4 4 4 SIS gt Showing 1 to 10 of
38. onthly 6 4 3 Upload History It shows the upload history of CDR with the details like time server address and status of the uploaded CDR www allo com Version 2 0 49 Q MegaPBX PRI User Manual C d AR wg CDR Settings O Radius Configuration FTP Configuration Upload History Show entries Search Feature Sutinos Time Server Address gt Status ON PRI cas 2015 02 23 08 57 52 192 168 0 100 Upload Failed No File To Upload 2015 02 23 08 58 22 192 168 0 100 Upload Failed No File To Upload SIP Global Settings CDR Settings Showing 1 to 2 of 2 entries Figure 46 Upload History www allo com Version 2 0 50 Q MegaPBX PRI User Manual C d AR 7 System 7 1 Network Navigate through System gt Network Settings Network Settings allows modifying the device network settings Dashboard Network Settings a WAN Configuration LAN Configuration Advanced System DHCP Client Static IP IP Address 192 A 168 ld 93 y Network IP Address Media Configuration Netmask ES IP Address 182 ja TSB D q 3 Gateway 192 168 0 254 ee eege Host Configuration DNS 2 192 168 0 2 Hostname PRIGW Figure 47 Network Settings WAN Configuration When enabled and a DHCP server is available the Mega PBX will auto configure itself If DHCP server is not available select Static and fill in the Network Configuration IP Address The static IP address corresponding to yo
39. rough Setup gt Time Based Routing Groups Time base routing routes calls to different locations based on the time of day and day of week when a Call is made www allo com Version 2 0 25 Q MegaPBX PRI User Manual C d AR Dashoara Time based Routing Groups Show entries Group Name gt Description Options Test Testing E Trunks DID Routing Dial out Rules Time based Routing Advanced System Showing 1 to 1 of 1 entries Add Hew Delete Selected Figure 19 Time based Routing Groups Create Timeroute Groups 4 Group Name Test Description Testing Assigned Rules Duration Route To Days Options Create Edit Rule Extenzion w Route Type Route To 3001 e GE 00 00 from 23 59 to Days call EI sun man Tues wi Fri Sat Wied Thur a L CANCEL Figure 20 Create Time route Groups Group Name Descriptive name for the Time Based Routing Group for user s reference Description Provide the proper description for the Time based routing rule Optional www allo com Version 2 0 26 Q MegaPBX PRI User Manual C d AR Route Type Select the destination where the call is routed to on matching the time The destination can be any of these Extension Trunk IVR Queue Voicemail Group Fax to E Mail Route To Setting the destination for the incoming route The destination can be any of the created extensions Trunks IVRs Queu
40. s Export Import Figure 29 Directory Entries Extension Number Specify the Extension number to dial for accessing the Name Directory e g 555 First Name Allow the caller to enter the first name of a user in the directory e g JOHN Last Name Allow the caller to enter the Last name of a user in the directory e g RAJ Import Directory Import the directory entries by browsing the corresponding file File has to be in CSV format Export Directory Export the Directory Entries by specifying the filename The File will be exported to the local computer in CSV format www allo com Version 2 0 36 Q MegaPBX PRI User Manual C d AR 6 Advanced 6 1 Feature Settings Navigate through Advanced gt Feature Settings Feature Settings allows to modify the basic call related functionalities like call pickup Conference Callback etc 6 1 1 Extension Dashboard Feature Settings e Extension Voicemail Callpark Callback Fax E Voice Prompts Features ef A Feature Settings Pickup g ISDN PRI Settings Conference goo SIP Global Settings Dynamic parece d CDR Settings m voicemail 800 Directory 001 Save Reset Figure 30 Feature Settings This feature code is to pick up the ringing extension from another extension if the party is not available in the desk By Default Feature code is 9 For e g if 9 is your call pick up code by dialing 91002 from any other extension you can attend 10
41. s Inbound Inbound a Trunk S A A X A a gt Outbound Caller ID gt REET Route 2 gt Options Sa PRItrunk1 DID Extension 1X None x DID Routing Dial out Rules Time based Routing Features Advanced Showing 1 to 1 of 1 entries AddHew Delete Selected Figure 12 PRI Trunks Create PRI Trunk x gt span Name PAI sc PRItrunk Bridge Fin Trunk Name Outbound Caller I10 Caller ID Base Number Inbound call handling Route 1 DID Extensior Pattern 1x Trim Digits 0 Features DIO Routing MEA Figure 13 Create PRI Trunk Select the appropriate PRI Spans Descriptive name for the PRI Trunk for user s reference Bridge PIN You can set a PIN for outgoing call on PRI trunks thus you can set www allo com Version 2 0 21 Callo MegaPBX PRI User Manual com one level of security Leave it blank for unsecured mode Outbound Caller ID Configure the Caller ID Number that would be applied for outbound calls over this trunk Inbound Call Handling Route incoming calls to DID extensions or Dial out rules Route 1 and route 2 can be defined E g Route 1 DID Extension pattern 1X Trim Digits O DID Routing Enable or Disable the DID Routing for this trunk 4 3 DID Routing Navigate through Setup gt DID Routing DID Routing is a feature that enables incoming calls to be routed directly to the selected extension or trunk Dashboard
42. s and require a system reboot All calls will be dropped and all current configurations will be destroyed eiii Backup Restore O Setup Click the button to download the configuration files Choose the filepath of the restore file Filename No file selected Filename Backup Backup Restore Al Restore Figure 52 Backup Restore www allo com Version 2 0 55 Q MegaPBX PRI User Manual C d AR A j Administrator password will not be restored on restoration So you should still use same credentials as before restoration 8 3 Upgrade Firmware Navigate through Tools gt Upgrade Firmware Update Mega PBX with the latest release available which can contain key updates added functionalities and bug fixes When a new release is available download it and save to your local PC Then browse for the file and click the Upload button Now your Mega PBX will display a Progress Screen and will prompt when it is about to reboot Reboot and wait for blue LED s turn ON is Upgrade Firmware Features Current Firmware Version 4 0 0 Advanced Choose the filepath of the new firmware Filename No file selected Need Reboot Upgrade Upgrade Firmware Figure 53 Upgrade Firmware J Ny 5 During firmware upgrade there should not be any power or network disturbances which may leads to Mega PBX board faulty Firmware up gradation process will take few minutes www all
43. t Figure 32 Call Park Parking Using this feature code you can park the number of calls By Default the Feature code is 700 e park a caller by dialing 700 by using transfer button on your phone Parked Using this feature code you can retrieve the parked calls By Default the Feature code is 701 To retrieve the call the user can go to any phone in the group and press the feature code 701 and dial the parked extension Number of slots Specifies the number of parking slots For example to configure six parking slots 701 702 703 704 705 and 706 It is the timeout interval for calls parked at a call park slot E www allo com Version 2 0 39 Q MegaPBX PRI User Manual C d AR 6 1 4 Call Back Dashboard Feature Settings e Extension Voicemail Callpark Callback Fax Voice Prompts Feature Settings Callback Prefix la ISDN PRI Settings Retry Options SIP Global Settings Attempts 10 CDR Settings Timeout 10 seconds Interval 30 eeconds Figure 33 Callback Callback prefix To register callback function user has to dial destination number with this prefix code Retry Options This option helps to callback with number of attempts and timeout for the callback and also the time interval between callback calls 6 1 5 FAX Dashboard Feature Settings e Extension Voicemail Callpark Callback Fax Voice Prompts Features Advanced Fax t
44. ur WAN configuration The Net mask corresponding to your WAN configuration The IP address corresponding to a DNS server LAN Configuration LAN Port is a management port Mega PBX can be connected back to back to a PC or to a LAN network for configuration It is always recommended to connect back to back to a PC In case connected to LAN network amp if IP series clash is found IP series can be changed here WAN port IP address and LAN port IP address should not be in the same network segment www allo com Version 2 0 51 O allo MegaPBX PRI User Manual Media Configuration IAS 5 It is applicable only for 4 0 0 Version onwards If the media IP address is not configured there won t be voice path in the calls Media IP Address needs to be configured manually and it should be in the same network segment of WAN IP address This IP address is used for Voice Media Configuration For E g If the WAN IP address is 192 168 0 145 and media IP address should be in the same Network Segment available IP address side 192 168 0 3 MI WARNING System will reboot to apply the network changes i Would you like ta proceed Figure 48 Warning A System will reboot to apply the network changes Host Configuration Host name Label or IP of your system identity 7 2 Date Time Navigate through System gt Date Time E A www allo com Version 2 0 52 Q MegaPBX PRI User Manual C d AR Dashboard Date Ti
45. xtension queue and voice mail group IVR conference DID Extensions etc E g Route To Extension 2000 www allo com Version 2 0 19 Q MegaPBX PRI User Manual C d AR Show Hide Advance Options Advance options allows enabling the options like Features Codec Configuration and Dial out Settings for a specific Trunk Advanced Options DTMF Set default DTMF mode for sending DTMF digits Options e INBAND sent along with audio requires 64 kbit codec alaw ulaw e INFO sent as SIP INFO messages e RFC2833 sent as RTP packets e AUTO System automatic selects the mode Uses RFC2833 if offered inband otherwise Default AUTO Registration Timeout You can set the length of time in seconds between registration attempts the default is 20 seconds Features Enable or Disable the desired features like NAT FAX DID Routing video calling and call recording Codec Configuration Choose the available Codecs and set priority in the order in which gateway should prefer to send and receive audio Supported codecs are alaw ulaw G 729 G 722 4 2 2 PRI Trunks Only for Mega PBX products with PRI support Navigate through Setup gt Trunks gt PRI Trunks PRI Trunks provides the interface to any ISDN PRI companion such as PRI service provider or any other ISDN PBX Create an interface for each span www allo com Version 2 0 20 Q MegaPBX PRI User Manual C d AR Dashboard PR Trunks Show entrie
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