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TCO Certified Smartphones 1

1. 54 B 2 0 GENERAL TEST CONDITIONS FOR VISUAL ERGONOMICS ees ese esse ee ee se ee ee ge ee ge gee eke ere nen ge ee ge Gee eke ere ee ee ee 54 B 2 0 1 BASICOS ETE QUIFEMENIS EE EE ARE 54 B 2 0 2 Photometric laboratory general requirements eee eee nennen nennen 54 B 2 0 3 Power supply and test room climate requirements for testing eese 54 B 2 0 4 Photometric and spectrometric measurements eese esses eene eene nennen 54 B 2 0 5 Meas rement distant E ETE 56 B 2 0 6 id EE EE EE 56 B 2 0 7 NA NN SU RR OR N OE RE EE N NE 56 B 2 2 LUMINANCE CHARACTERISTICS ees se see se ee see ee ee ese ede Se ee iore Gee Be RA Se ee inse Ee reos encara ro arier eesi 57 B 2 2 1 Luminance RE NEN 57 B 2 2 2 DEI ER GE EE EE 59 B 2 2 3 EEUE RR 60 B 2 5 SCREEN COLOUR CHARACTERISTICS vei ve esse a e bees ve oge cre berge erg see ge ee e e EE EH EFE BEE ERE EE Y ede ER E NERES REITEN 61 B 2 5 1 Correlated colour temperature CCT variation esse ee ee esse ee se ee esee nennen enne enne 61 B 2 5 2 Colour ME AE EE A EE EE aeats 62 B 2 5 3 ROB LOER ER ER N 64 B 3 WORKLOAD ERGONOMICS e esse esse se esee se esse sees se ee Be Ee Be Ee Re SE EA Be sens Be sesto seta suse Be EG Be EE Re ee Be Ee 65 B 3 MATERIAL CHARACTERISTICS see ge Ge Gee E PIRE GER Ge Re De NRI ORI ER E HER ee Ge se ee AEN EIUS 65 B 6 ENVIRONMENTAL REQUIREMENTS see
2. External power supply Rating and Class Brand amp model name Battery Brand amp model name Technology e g Li ion rating amp characteristics TCO Certified Certificate Holder 0 0 cece cece eee ee ee ee ee I We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 20 75 Ir DEVELOPMENT A 6 2 A 6 2 1 Organisation Environmental management system certification Background A certified environmental management system is proof that the company shows concern for the environment and has chosen to work in a systematic way with constant improvement of the environmental performance of the company and its products in focus A certified environmental management system includes external independent reviews Definitions Manufacturing plant is the site where the final assembly of the product is taking place Applicability Company or companies manufacturing the Smartphone Clarification B 6 2 1 References 45 and 46 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 21 75 Ito DEVELOPMENT Mandate A 6 2 1 Each manufacturing plant must be certified in accordance with ISO 14001 or EMAS registered If the product is manufactured by a third party it is this company that shall be certified or registered If the manufact
3. Chemical Abstract Service number www cas org Labelling according to ISO 11469 We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 33 75 Ir DEVELOPMENT A 6 4 7 Phthalates Background Phthalates are esters of phthalic acid and are mainly used as plasticizers substances added to plastics to increase their flexibility transparency durability and longevity They are used primarily to soften polyvinyl chloride PVC Phthalates are being phased out of many products in the United States Canada and European Union over health concerns as several show reproductive toxicity and are suspected endocrine disruptors Phthalates are easily released into the environment because there is no covalent bond between the phthalates and plastics in which they are mixed As plastics age and break down the release of phthalates accelerates Applicability All Smartphones References 7 and 11 Mandate A 6 4 7 The Smartphone shall not contain diethylhexyl phthalate DEHP CAS no 117 81 7 butyl benzyl phthalate BBP CAS no 85 68 7 dibutyl phthalate DBP CAS no 84 74 2 Also diisononyl phthalate DINP CAS no 28553 12 0 diisodecyl phthalate DIDP CAS no 26761 40 0 and di n octyl phthalate DNOP CAS no 117 84 0 For maximum concentration values see B 6 4 7 The following information
4. 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 2 75 Ito DEVELOPMENT B 0 2 REQUIRED TEST OBJECT INFORMATION ccssssssesecececsesssceceeececsesnssececececeesnsaesecececeesesueeeeececsessaseeeeeeceenes 49 B 0 3 CONDITIONS FOR THE EQUIPMENT UNDER TEST esse se ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee tensa ee ee ee ee 49 B 0 4 SMARTPHONE ALIGNMENT FOR TESTING eeuse ee ese ese ere ee ee ee se ee ee be ee be eke ee ere ese ee ee Gee be ere ee enne ee SR ke Ge ee Ge ee ee ee 50 B 0 5 INSTRUMENTSUSED FOR TESTING drie ese ieee iron sino tates tees Ee Ones Deed ee incida 50 B 0 0 SETTINGS OF THE SMARTPHONE iiie dbe ee EERS eke ento reir aque die eon ee denke Ee eed ee seek geen ese gee se pe Eden eg 50 B O 7 TESTIMAGE TEST CHARACTER ie eise teret e iere ske ee ee ook Ee eae Ee Deed ETE Gee Reed ese ee ees pea gehen 51 B O 8 TEST IMAGE AND TEST LUMINANCE SETTING esse see ee see se ee ee ee ee ke ere ee eg ee ge ee ee enne be ere ee eke ese ee coronaria eke eke ek ee 51 B09 gt ES T REPOR 01555520 EL EE EE EO OE 52 B 1 GENERAL INFORMATION eoconcocoonconosnnonnonconncnnonncnnonnnnonononncnnonncnnonn conoce Be Ee Bee ee Se EG Se ea 53 Bell TCO CERTIFIED DDOCUMENT iieeese deis ord trabes evite cdi GR Ee vee skeel ve Gee Ee seep Gas Ged ees seekos gegee EA dees 53 B 2 VISUAL ERGONOMICS
5. Patches of colour variation on an active white or grey screen could reduce the contrast locally be disturbing and affect the legibility colour rendering and colour differentiation Definition The colour uniformity of a display is the capability to maintain the same colour in any part of the screen Applicability All Smartphones Test procedure See B 2 5 2 References 2 8 14 15 24 26 30 and 36 Mandate A 2 5 2 The maximum colour deviation between measured active areas on the screen that are intended to maintain the same colour shall be Au v x 0 012 The following information shall be submitted with the application to TCO Development A copy of a test report from a test laboratory approved by TCO Development 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 13 75 Ir DEVELOPMENT A 2 5 3 RGB settings Background Accurate colour rendering is important when realistic colour images or colour presentations are presented on the display Poor colour rendering can lead to poor legibility and misinterpretation The u and v chromaticity co ordinates of the primary colours red R green G and blue B of the screen shall aim at values given in international IEC EBU and ITU standards The u and v chromaticity co ordinates of the primary colours R G and B form a triangle in the CIE 1976 uniform chromaticity scale diagram The larger the area of the tr
6. Signature Name and title in block capitals Date Declaration valid 1 year from date Brand Owner Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 41 75 Ir DEVELOPMENT A 6 7 2 Preparation for recycling of product packaging material Background Packaging constitutes a well known environmental problem and is regulated in many countries worldwide Packaging material has a short lifetime and generates large volumes of waste There are three main areas of concern content of hazardous substances use of resources and transport volume Applicability All packaging material Definition Brand owner is the company that owns the brand name visible on the product Mandate A 6 7 2 Non reusable packaging components weighing more than 5 grams shall be possible to separate into single material types without the use of tools Exempted is reusable packaging The following information shall be submitted to an approved verifier A written guarantee that the mandate above is fulfilled The guarantee shall be signed by the responsible person at the brand owner company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s or All products Signature Name and title
7. 75 Ito DEVELOPMENT Mandate A 6 6 3 The brand owner or its representative associated company or affiliate shall offer their customers the option to return used products for environmentally acceptable recycling methods in at least one market where the product is sold and where electronics take back regulation is not in practice at the date of application The following information shall be submitted to an approved verifier The information stated in the list below shall be submitted and the guarantee signed by the responsible person at the brand owner company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development The requirement can be fulfilled by one of the following options to be verified L1 1 Product only sold on markets with WEEE legislation or similar L1 2 World wide product take back O 3 Take back is offered on one additional market where the product is sold and lacks WEEE legislation Name gr GEEL aa oe Ens EE DE ER e UR ED EE EG ee SE UE The brand owner shall also submit a short description to an approved eco verifier of the take back system or reference to the representative associated company or affiliate taking care of the take back system We hereby guarantee that the above mandate is fulfilled Product brand name Model name s or All products Signature Name and title in block
8. A luminance meter shall have a sufficiently good V 2 sensitivity Requirements for luminance meters are covered by CIE Publication 69 1987 Luminance meters of CIE Class L aboratory with a combined performance characteristic lt 3 shall be used and integrate luminance over a finite measuring field during a finite time The meter shall be equipped with adjustable optics and always be focused on the measured area The luminance meter must incorporate a sufficiently long time constant of integration in order to ensure averaging of the pulsation of the light emitted by Smartphones The sensitivity shall be independent of the polarization of the measured light often referred to as fg error The luminance meter measuring field shall be one degree for all measurements except for the micro photometric luminance measurements see below An automated instrument using collimating optics may be used for testing although the measurement area may differ somewhat from the area covered by the luminance meter The laboratory shall verify that the area measured by the instrument has the correct size regardless of the instrument used e Spectro radiometer An instrument for the measurement of radiant flux as a function of wavelength shall be used A spectro radiometer for the measurement of light and colour is normally equipped with a microprocessor that makes it possible to obtain luminance and colour co ordinates directly from raw measurement data A
9. See B 2 0 7 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 61 75 Ito DEVELOPMENT B 2 5 2 B 2 5 2 1 B 2 5 2 2 B 2 5 2 3 B 2 5 2 4 Colour uniformity Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e The entire active area of the screen shall be white with the Smartphone s colour setting at RGB 255 255 255 Equipment Spectro radiometer with a capacity to present u and v co ordinates with at least 3 decimals Test method The colour uniformity shall be measured orthogonally to the Smartphone screen plane at 9 points as for Figure B 2 2 2 1 The colour uniformity shall also be evaluated visually by the technician in order to find those areas where the colour varies the most except from the 9 default positions The conditions for colour measurement in the corner positions and the distribution of other measurement points are illustrated in Figure B 2 2 2 1 Test evaluation Au v in accordance with the CIE 1976 uniform chromaticity scale diagram shall be calculated for each measured position using the formula Au y Je U s y m v V s y where A and B are the two points found to have the largest colour difference between them The largest difference in Au v value shall be reported The result shall be presented to 3 decimal places The evaluation procedure is exemplified below e
10. V DUs Today TCO Development s international certification system TCO Certified makes it easy to choose sustainably designed and produced IT and office equipment It is a third party certification Type 1 eco label according to ISO14024 The point of departure for this product group s criteria is the commitment to sustainability whereby long term economic gains are dependent on social and environmental considerations The criteria for TCO Certified include environmental and social aspects and have been broadened from product focus to also include the production phase This is a result of increased expectations around the world to respect human rights in the production and development of the products The social responsibility criteria also cover quality aspects of the product such as ergonomics emissions and electrical safety The criteria related to the environment include for both product and production aspects such as energy consumption content of hazardous materials preparation for recycling and environmental management system at production sites With every major update of the criteria the aim is to extend and tighten the certification in order to keep in pace with technology innovation and development All updates are a result of cooperation between key stakeholders such as purchasers users producers and researchers This criteria document TCO Certified Smartphones 1 0 is the first version of TCO Development s certificati
11. e g panel exceeds the cost of replacing the whole product then that part need not be considered as a spare part under this mandate 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 69 75 Ito DEVELOPMENT B 6 6 B 6 6 1 B 6 6 3 B 6 7 B 6 7 1 Preparation for Recycling Material coding of plastics If the amount of flame retardant exceeds 1 by weight the coding shall be complemented in accordance with ISO 1043 4 The requirements also apply to plastics in the LCD panel however labelling of the light guide may instead consist of the application of a label in close proximity for example PLASTIC LIGHT GUIDE gt plastic type s lt or PLASTIC LIGHT GUIDE plastic type s lt Labelling of Plate diffuser not thin plastic film diffuser shall follow the same rules as for the light guide The requirement does not cover other thin plastic films in the panel due to difficulties in labelling these Take back system Tick the box of the option chosen If the applicant chooses option 1 Product only sold on markets with WEEE legislation or similar and signs the declaration the requirement is fulfilled If option 2 or 3 World wide product take back or One additional market lacking WEEE legislation where product take back is offered is chosen the declaration must be signed and the applicant must provide a short description of how the take back system on that market works
12. greyscale steps are visible At this maximum luminance test that the display has a luminance gt 200 cd m 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 57 75 Ir DEVELOPMENT B 2 2 1 2 B 2 2 1 3 B 2 2 1 4 B 2 2 1 5 e To achieve the minimum luminance proceed as follows Adjust the controls for the display to achieve as low luminance as possible with an acceptable image quality The image quality is considered acceptable if at least 15 of the 18 grey scale steps are visible At this minimum luminance check that the display has a luminance lt 100 cd m e fitis difficult to visually determine if 15 of the 18 grey scale steps are visible then the display shall comply with the gamma curve criteria A 2 2 3 in the max and min luminance setting e When this test is completed the display shall be adjusted back to the test luminance setting as described under B 0 8 Allow the display to stabilize before other test measurements are made Equipment Luminance meter Test method The luminance at the centre of the white test area shall be measured with the luminance meter directed orthogonally to the test area as described in B 2 0 5 Test evaluation The measured luminance is the required value The luminance shall be reported with no decimal places The measured Luminance and display setting shall be noted in the test report The CCT in default setting shall also be n
13. in luminance lt 0 1 unit in luminance uniformity See B 2 0 7 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 59 75 Ito DEVELOPMENT B 2 2 3 B 2 2 3 1 B 2 2 3 2 B 2 2 3 3 B 2 2 3 4 B 2 2 3 5 Greyscale gamma curve Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e A TCO Certified Smartphone default test image as shown in Figure B 0 8 1 shall be used for this measurement e The centre square area according to B 0 8 1 shall have each of the following RGB settings R G B 255 225 195 165 135 105 75 and 45 for each measurement Equipment Luminance meter or Spectroradiometer Test method The instrument shall be directed orthogonally towards the different test square centres at the measurement distance described in B 2 0 5 Measurement distance and area for each greyscale step specified above Change the greyscale of the square for each measurement Test evaluation The evaluation task is to convert each measured luminance into relative luminance where 100 corresponds to the white luminance in the centre of the displays and make a table corresponding to the example table below Each row in the table must show how the luminance is decreasing with darker grey levels Lmeasurea Shall be the percentage of the measured luminance for the grey level at that row in relation to the luminance
14. 1 Warranty and N RE das 69 B 6 0 PREPARATION FOR RECYCLING cuina necia 70 B 6 6 1 Material coding of plastics dd 70 B 6 6 3 MEE ORE EE ER AE i 70 B 6 7 PRODUCT PACKAGING EE ER NE DRE S EG Gee Ee Ee EE OG ES GE ERE SERIE RES CS 70 B 6 7 1 Hazardous substances in product packaging ese se ee Se SR Se GR ee ee Ge ee ee ee ee ee 70 B 7 CORPORATE SOCIAL RESPONSIBILITY eese se ese se ee Be ee See Ge Se suns ta sens Bee EE Se suse Se snae 71 B 7 1 1 General Clarifica RE m 71 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 3 75 Ir DEVELOPMENT Support on this document and certification If you would like to certify your products and need support in understanding this document and the certification process then TCO Development has partners that have laboratories around the world that can clarify this document and assist you with certification in your native language Please contact TCO Development for a list of partner laboratories and verifiers certification tcodevelopment com Or visit the TCO Development webpage for a list of partner laboratories www tcodevelopment com 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 4 75 Ir DEVELOPMENT Introduction TCO Development has since the end of the 1980s influenced the development of IT equipment particularly Visual Display Units
15. B 7 1 1 3 3 If the SA8000 certificate is not from a production facility then together with the organisation SA8000 certificate one full report of a third party audit that is not older than 12 months conducted at a first tier production facility of TCO certified products The SA8000 certificate and Audit report shall be sent to an approved CSR verifier for review Note If it is the Production facility that has a valid SA8000 certificate then no audit report needs to be submitted Production facility SA8000 certificates shall be sent to an approved CSR verifier for review More information http www sa intl org Self documentation Verification is made through completing a questionnaire provided by TCO Development There are 10 questions concerning the brand owner s company work with implementing the minimum requirements on working conditions in the production of TCO Certified products The answers shall be signed by the senior management representative and as far as possible supported by documentation To be accepted as fulfilling the TCO Development social criteria the brand owner company shall provide proof of having implemented structured CSR work with their first tier production facilities and make reasonable efforts with respects to suppliers Our ambition is to ensure that the risk of the production not being in compliance with the requirements is minimized The questions cover such areas as the implementation and content of
16. Background It is necessary that the purchaser of a product that has been certified in accordance with this TCO Certified Smartphones criteria document receives information concerning the quality the features and capabilities of the product This information is based on the viewpoint from the user s perspective that TCO Development represents Applicability All Smartphones References The contract between TCO Development and the Applicant Brand owner Mandate A 1 1 A TCO Certified Document written in English or the native language where the product is to be sold shall accompany the product The document shall describe why these particular requirements have been chosen for the products within the program of TCO Certified Smartphones and what is expected to be achieved by them The document may be provided as an electronic file An English version of the text can be obtained from TCO Development Examples of how the document can accompany the product are presented below A separate printed document As an electronic file or in the user s manual At the manufacturers web site together with information about the product A reference to the web site shall accompany the product The following information shall be submitted to the verifier at the test laboratory A written guarantee that the above mandate is fulfilled The document shall be signed by the responsible person at the applicant company The following information sha
17. Make a table of colour chromaticity values for each measured position Measurement position no u v 1 0 190 0 447 2 0 186 0 441 3 0 186 0 437 n 1 0 185 0 434 N 0 186 0 432 Largest difference 0 005 in this 0 015 in this example example 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 62 75 Ito DEVELOPMENT B 2 5 2 5 The largest u difference Au is 0 005 between 0 190 and 0 185 at measurement positions and n 1 The largest v difference Av is 0 015 between 0 447 and 0 432 at measurement positions and n Since Av 0 015 is much larger than Au 0 005 the Av value shall be used for the calculation of Au v The corresponding two pairs of u and v to be used for the calculation are thus the values found at position 1 and position n and thus become the values used for points A and B such that u 7 u 4 0 190 and v i v a 0 447 for point A in this example and u a u g 0 186 and v a v g 0 432 for point B in this example Hence Au v 0 000016 0 000225 0 01552 which shall be reported as 0 016 Overall uncertainty lt 0 003 in u and v See B 2 0 7 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 63 75 Ir DEVELOPMENT B 2 5 3 B 2 5 3 1 B 2 5 3 2 RGB settings Preparation of the Smartphone for testing e A
18. This can also be done by giving a reference for example a link to a website to the representative associated company or affiliate taking care of the take back system on that market In case of option 3 the applicant must also provide the name of the market country where a take back system is provided TCO Development has no requirement on the take back system being free of charge It is important to point out that any recycling and waste export control legislation in countries where the applicant company operates must always be met Product packaging Hazardous substances in product packaging Limit values are according to Directive 94 62 EC on packaging and packaging waste 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 70 75 Ir DEVELOPMENT B 7 B 7 1 1 Corporate Social Responsibility General Clarifications TCO Development is from this version of the criteria taking the next step in relation to Corporate Social Responsibility CSR by introducing an extended mandate regarding supply chain responsibility since the way in which products are produced is gaining importance for consumers as well as professional buyers Within the ICT industry supply chain responsibility is increasingly seen as a hygiene determinant We aim to be a sustainability label that assures good products in three relevant areas environmental social and ergonomics We want the label to be pr
19. called the colour temperature of the white The colour temperature of the display should be about the same as of the ambient lighting conditions This makes it possible to more accurately evaluate the colour of an image on the display compared to real scenes or prints Normal daylight has a correlated colour temperature in the range 5000 10000 K Definition The correlated colour temperature CCT is the temperature of the Planckian radiator whose perceived colour most closely resembles that of a given stimulus at the same brightness and under specified viewing conditions It is expressed in kelvin K Applicability All Smartphones Test procedure See B 2 5 1 References 2 3 4 8 9 10 11 14 15 25 26 27 29 31 and 35 Mandate A 2 5 1 The default correlated colour temperature of the active display shall be in the range 5000K to 10000K The following information shall be submitted with the application to TCO Development A copy of a test report from a test laboratory approved by TCO Development 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 12 75 Ir DEVELOPMENT A 2 5 2 Colour uniformity Background The human visual system is very sensitive to changes in colour hue in white and grey areas Since the white or grey colour hues are the background on which most colours are judged the white or grey areas are the reference colours on the screen
20. comply with the International Efficiency Marking Protocol for External Power Supplies Applicability All external power supplies Clarification B 6 3 1 References 32 Mandate A 6 3 1 The external power supply shall meet at least the International Efficiency Protocol requirement for level V The following information shall be submitted to the verifier at the test laboratory A copy of the marking plate for the external power supply The following information shall be submitted with the application to TCO Development A copy of the marking plate for the external power supply 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 23 75 Ir DEVELOPMENT A 6 4 A 6 4 1 Environmentally hazardous substances Mercury Hg free product Background The effects of mercury Hg are well documented as an environmental hazardous substance EU regulates mercury in the RoHS directive however exempting the use of mercury in the backlighting Today the LED backlight technology makes it possible to go beyond the RoHS Directive and ban the use of mercury altogether Applicability All Smartphones Clarification B 6 4 1 References 54 and 55 Mandate A 6 4 1 The Smartphone shall not contain mercury For maximum concentration values see B 6 4 1 The following information shall be submitted to an approved verifier A written guarantee that the above manda
21. in block capitals Date Declaration valid 1 year from date Brand Owner Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 42 75 Ito DEVELOPMENT A 7 A 7 1 Corporate Social Responsibility Corporate Social Responsibility Background Expectations for Corporate Social Responsibility CSR performance are increasing from customers and institutions As part of the development towards being a true sustainability label TCO Development is now introducing an extended mandate regarding supply chain responsibility TCO Development is supporting the OECD Guidelines for Multinational Enterprises ISO 26000 as references for working with social responsibility The CSR component of the TCO standard focuses on working conditions in the production of the TCO certified products TCO Development is primarily verifying the Brand owner s procedures for promoting legal and human labour standards in the supply chain as specified in the mandate but reserves the right to conduct supplier audits at production facilities Also the Brand owner should demonstrate commitment to corporate social responsibility Definitions Brand owner The company or organization owning or controlling the Brand Name Brand Name The name or sign including but not limited to a trademark or company name used to identify amongst users and customers the manufacturer or seller of a Product 1 tier productio
22. measured at 255 white Table 1 Example of grey level table Grey level Lyeasureg 255 100 225 75 195 55 165 38 135 24 105 14 75 7 45 3 Overall uncertainty lt 10 in luminance See B 2 0 7 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 60 75 Ito DEVELOPMENT B 2 5 B 2 5 1 B 2 5 1 1 B 2 5 1 2 B 2 5 1 3 B 2 5 1 4 B 2 5 1 5 Screen colour characteristics Correlated colour temperature CCT variation Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e A TCO Certified Smartphone default test image as shown in Figure B 0 8 1 shall be used for this measurement Equipment Spectro radiometer capable of presenting CIE u and v chromaticity co ordinates with at least three decimals Test method The spectral properties at the centre of the white test square shown in Figure B 0 8 1 shall be measured with a spectro radiometer The spectral data shall then be processed which is normally done directly in the instrument microprocessor to give chromaticity co ordinates In this case the CIE co ordinates u and v are needed for the test evaluation and are often presented directly by the spectro radiometer used Test evaluation The default CCT stated in the report shall be given in Kelvin K Overall uncertainty lt 0 003 in u and v
23. of the substances below should be restricted in the next version of TCO Certified If you have information regarding this please contribute by contacting TCO Development The complete table with references and further information can be provided by TCO Development upon request Likely banned substances in the next version TCO Certified English name CAS Hazard statements Antimony lll oxide Sb203 1309 64 4 H351 Tri o cresyl phosphate 78 30 8 H411 H370 Triethyl phosphate 78 40 0 H341 H350 H302 H319 Magnesium hydroxide 1309 42 8 H372 H315 H319 H335 H302 H332 H318 138265 88 0 H410 H400 Zinc borates 22n0 3B203 12767 90 7 H410 H400 H319 Triphenyl phosphate TPP 115 86 6 H411 H400 H410 H413 H319 H341 H351 H400 H301 H312 H317 H319 Sodium toluene 4 sulphonate 657 84 1 H332 H315 H335 H302 H318 Impure products of Bis phenolA bis biphenyl phosphate BDP 181028 79 5 Technical grade contains high amount of TPP Impure products of 1 methylethylidene di 4 1 Constituent of BDP Technical grade contains phenylenetetraphenyl diphosphate 5945 33 5 high amount of TPP H411 H400 H410 H413 H319 H317 H361 Tri cresyl phospate 1330 78 5 H373 H312 H302 H370 Cresyl diphenyl phosphate 26444 49 5 H410 H400 H302 Resorcinol bis diphenyl diphosphate RDP 57583 54 7 H411 H412 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development A
24. orientation union or political affiliation or age no sexual harassment e Discipline No corporal punishment mental or physical coercion or verbal abuse e Working hours Comply with the applicable law but in any event no more than 48 hours per week with at least one day off for every seven day period voluntary overtime paid at a premium rate and not to exceed 12 hours per week on a regular basis overtime may be mandatory if part of a collective bargaining agreement e Remuneration Wages paid for a standard work week must meet the legal and industry standards and be sufficient to meet the basic need of workers and their families no disciplinary deductions e Management system for Human Resources Facilities seeking to gain and maintain certification must go beyond simple compliance to integrate the standard into their management systems and practices As documented proof we require 1 A valid SA8000 certificate documenting compliance with the standard The Brand owner shall be SA8000 certified or carrying out production at first tier production facilities that are SA8000 certified Certificates shall be sent to an approved CSR verifier for review 2 Anannual list that is not older than 12 months of all third party audits conducted at the first tier production facilities of TCO certified products 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 73 75 Ir DEVELOPMENT
25. owner shall provide a third party conducted social audit carried out at one of their 1 tier facilities producing TCO Certified products The following applies e The brand may choose the third party Audit firm e Third party auditors used by the brand to carry out the factory inspection and issue the report shall have documented experience of carrying out social auditing The auditor should have undergone the SA8000 Advanced Auditor Training or an equivalent training course e A third party is considered to be a person or body that is recognised as being independent of the parties involved as concerns the issue in question Parties involved are normally the supplier first party and purchaser second party Audit report review Central to the compliance alternatives a b and c is the review of the factory audit report The review of the Factory Audit report is conducted by a third party CSR Reviewer approved by TCO Development Audit reports sent for review shall not be older than 12 months CAP If there were findings during the Factory inspection that violate the TCO Certified A 7 1 mandate criteria then a Corrective action plan CAP to rectify the violations shall also be submitted for review The list of approved CSR reviewers is found at www tcodevelopment com The CSR reviewer has the responsibility to review the following types of documents Audit reports CAPs production facility SA8000 certificates and self documentation TCO Dev
26. plastics e g the housing Parts containing other materials in any significant amounts e g cables with metal conductors are not included in the definition Printed wiring board laminate is a printed board that provides point to point connections but not printed components in a predetermined configuration on a common base Applicability All Smartphones Clarification B 6 6 1 References 56 59 and 60 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 37 75 Ito DEVELOPMENT Mandate A 6 6 1 Plastic parts weighing more than 5 grams shall be material coded in accordance with ISO 11469 and ISO 1043 1 2 3 4 Such parts shall be listed in the table at Section A 6 4 5 Exempted are printed wiring board laminates The following information shall be submitted to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 38 75 Ir DEVELOPMENT A 6 6 3 Take back system Background The amount of electronic waste in
27. se esse sees sees ee sees entes se sees se ees be ese Gees se sees se sone Be ee Se ee suse Se sone se an 66 B 6 0 GENERAL CLARIFICATION eeetese cesse stesse eese gede dees ve see ce 66 B 6 0 1 rmn IC EE N HEER RE setseoveetiee 66 B 6 1 PRODUCT DESCRIPTION M eneee saata Aea Eea enee OES S EnS SENERE EREK ARA ENSS 66 B 6 2 ORGANISATION RE EE OE EE EE EE EE EE 66 B 6 2 1 Environmental management system certification ee ee esee nena naar ee ee nenne 66 DI MM Cu EE EE AO EE N EE 67 B 6 3 1 Energy consumption external power supply esse esse ee se ee GR RA GRA Gee ee nennen nennen 67 B 6 4 ENVIRONMENTALLY HAZARDOUS SUBSTANCES eeue ese see ee ee se ee ee eene ee ee be ee ke bee eke ere ese ee ee be ee ke Gee eke eke ee ee ee 67 B 6 4 1 Mercury GEE aie etie EO OE EA EE ees 67 B 6 4 2 Cadmium Cd lead Pb and hexavalent chromium CrVI ese esee 67 B 6 4 3 Halogenated substances se se se Ge ie ipri eene nennen ee RR RR RR ren RR ee nn nena ee ee ee ee ee 67 B 6 4 4 Non halogenated substances esse see ee ee Se SR SA SA GR Gee ee Ge nena ee ee ee ee AR ee Ad ens 68 B 6 4 5 Plastics with chlorine and bromine as part of the polymer uie ee eene 69 B 6 4 6 Information regarding plastics and flame retarding agents eee 69 B 6 4 7 ei OR EE EE EE EE MIE OE EO EE EI es 69 B 6 4 8 EG AR EE N OE RE EE RR 69 B 6 5 gt PRODUCT LIFETIME ee Oe RE RE ee OE D Ee Ee ie ee EUR RR EE EE 69 B 6 5
28. separate power supply intended to be used together with the Smartphone Mandate A 5 1 The Smartphone and the internal or external power supply supplies shall be certified in accordance with EN IEC 60 950 or EN EIC 60065 The following information shall be submitted with the application to TCO Development A copy of the CB certificate or a national certificate from a CB member NCB 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 17 75 Ir DEVELOPMENT A 6 Environmental requirements The TCO Certified requirements combine a unique integrated balance of indoor and outdoor environmental issues Achieving a good working environment should not be at the expense of the natural environment This document details the environmental requirements of the TCO Certified criteria The Environmental requirements are divided into the following sections 1 Organisation requirements focusing on the production phase environmental management and Corporate Social Responsibility CSR 2 Climate energy consumption one of the most important issues in the environmental impact of IT products Hazardous Substances heavy metals flame retardants plastics Product Lifetime factors to extend the life of the product Preparation for Recycling factors to stimulate recycling Ov eno de coe Packaging hazardous substance content and recycling Potential enviro
29. that contains the product s electrical rating in terms of voltage frequency current and the manufacturer s name trademark or identification mark together with the manufacturer s model or type reference The label shall be in accordance with IEC 60 950 1 clause 1 7 1 Applicability All Smartphones and the equipment specified in requirement A 1 1 supplied with them Clarification B 6 1 References 44 Mandate A 6 1 A product declaration shall be provided for the Smartphone The following information shall be submitted to an approved verifier 1 The declaration below completed where applicable 2 A copy of the marking plate for the Smartphone and external power supply The information submitted shall be signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development and a copy of the marking label 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 19 75 Ito DEVELOPMENT Product Declaration Brand name Brand Owner Type Model name Product Family name All possible options of the parts of the Smartphone stated below shall be declared in the table below Please increase the number of rows when necessary ENIG WENE CU LI MN WEN Size and technology e g TN type
30. 0 3 Test Methods and clarifications The following definitions test conditions requested specifications from clients and other information apply to the test methods described in this document Test results are valid only for the presentation form s and configuration s tested General test conditions Definition of a test object e Test objects covered by this document are Smartphones with visual displays with fixed positions of the pixels e A test object with all necessary information for its operation shall be delivered to the test laboratory in test ready condition including any required accessories All necessary information about how to operate and adjust the test object shall be provided e The performance of the test object shall in all aspects be fully in accordance with the performance of the final product Required test object information e The client shall specify the name s type designation s and manufacturer for all different exchangeable parts of the test object e The client shall specify the operating system and version used e The client shall specify the display resolution of the Smartphone display e The client shall specify the display panel type e g LCD OLED e The client shall specify the default viewing direction if any portrait or landscape If no direction is specified the default viewing testing direction shall be portrait mode e The client shall specify the colour depth of the display Con
31. 55 56 57 58 59 60 6l 62 63 ISO 7779 2010 Acoustics Measurements of airborne noise emitted by computer and business equipment This international standard is based on ECMA 74 ISO 3741 2010 Acoustics Determination of sound power levels of noise sources using sound pressure Precision methods for reverberation rooms ISO 3744 2010 Acoustics Determination of sound power levels of noise sources using sound pressure Engineering method in an essentially free field condition over a reflecting plane ISO 3745 2003 Acoustics Determination of sound power levels of noise sources Precision methods for anechoic and semi anechoic rooms ISO 11201 2010 Acoustics Noise emitted by machinery and equipment Measurement of emission sound pressure levels at a work station and other specified positions Engineering method in an essentially free field over a reflecting plane ISO 9296 1998 Acoustics Declared noise emission values of computer and business equipment Standard ECMA 74 8 edition Measurement of Airborne Noise Emitted by Information Technology and Telecommunications Eguipment EN 60950 1 IEC 60950 1 Safety of information technology equipment including business equipment EMAS EU regulation no 761 2001 concerning the voluntary participation of industrial companies in the Union s environmental control and review structure ISO 14001 Environmental management systems Specification wit
32. A Video Electronics Standards Association www vesa org CIE Publication 69 1987 Methods of characterizing illuminance meters and luminance meters performance characteristics and specifications Flat Panel Display Measurements Standard M Version 2 0 VESA Video Electronics Standards Association Display Metrology Committee June 1 2001 CA 95035 Milpitas 3 http www w3 org Graphics Color sRGB html SMPTE RP 145 1994 SMPTE C Colour Monitor Colourimetry 5 IARC Monograph Volume 58 International Agency for Research on Cancer 10 11 12 15 14 15 1993 Retrieved 18 September 2008 International Programme On Chemical Safety 1990 Beryllium ENVIRONMENTAL HEALTH CRITERIA 106 World Health Organization Retrieved 10 April 2011 GovTrack us H R 4040 110th Congress 2007 Consumer Product Safety Improvement Act of 2008 GovTrack us database of federal legislation Retrieved 14 August 2009 CIE Publication 15 2 1986 Colourimetry p 11 p 27 28 and p 53 54 table 1 3 IEC 61966 2 1 1999 10 Multimedia systems and equipment Colour measurement and management Part 2 1 Colour management Default RGB colour space sRGB E B U Standard for chromaticity tolerances for studio monitors Tech 3213 E August 1975 ECHA Website Proposal for identification of Substances of Very High Concern European Directive 94 27 EC of 15 December 2004 Commission Directive 2009 2 EC of 15 January 2009 R
33. A possibility is to use a testing program that shall consist of software commonly used for Smartphones The program shall be able to produce the text or graphics or pictures required for the test procedures All parts of the tests for a test object shall be conducted using the same font character size correlated colour temperature resolution operating system and other settings of the Smartphone controls etc unless otherwise stated in the test procedure Test Image and Test Luminance setting The test image in Figure B 0 8 1 referred to as the TCO Certified Smartphone default test image has an 80 image loading The test image shall fill the whole usable screen that represents the full screen mode for photo viewing or movies If a toolbar always consumes a part of the screen during full screen photo viewing and movies then the toolbar may also consume a part of the screen during test This image shall be used for testing unless otherwise specified in the test procedure Figure B 0 8 1 The TCO Certified Smartphone default test image with an 18 step greyscale Procedure The white area in the centre shall be 25 of the longer side of the screen and 30 of the shorter side The background colour shall be set to RGB 185 185 185 i e equal to 80 image loading An 18 step greyscale may be present to visually evaluate the setting of the display The greyscale will almost not affect the image loading as it contains both brig
34. B All rights reserved 68 75 Ir DEVELOPMENT B 6 4 5 B 6 4 6 B 6 4 7 B 6 4 8 B 6 5 B 6 5 1 Plastics with chlorine and bromine as part of the polymer TCO Development supports the use of recycled plastic To avoid making it more difficult to use recycled plastic exceptions to this requirement can be accepted If recycled plastic is used in the product please contact TCO Development for further instructions Information regarding plastics and flame retarding agents PWB laminates contained in LCD panels shall be listed if the conditions set out by the mandate are met Phthalates The maximum concentration values are 0 1 by weight in homogeneous materials Batteries The maximum concentration values for batteries are 0 002 cadmium and 0 000596 mercury by weight according to EU Directive 2006 66 EC The maximum concentration value is 0 004 lead by weight Product lifetime Warranty and spare parts That spare parts shall be available for three years from the time that production ceases is only applicable to the production of the specific Smartphone certified by the brand owner Regarding spare parts 1 If a part of a product is broken e g cover the end user shall not need to replace the whole product only the broken part The broken part shall be possible to replace with an equivalent part this part does not have to be identical to the broken part 2 When the cost for replacing a broken part
35. Development AB All rights reserved 30 75 Ito DEVELOPMENT Mandate A 6 4 5 Plastic parts in the Smartphone weighing more than 5 grams shall not contain chlorine or bromine as a part of the polymer Note that printed wiring board laminates and all kinds of internal and external cable insulation are not considered to be part of plastic parts and are therefore not included in the mandate The following information shall be submitted to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 31 75 Ir DEVELOPMENT A 6 4 6 Information regarding plastics and flame retarding agents Background This requirement is intended to give information about the plastics and flame retarding agents in the product to be reviewed for compliance with the environment requirements in this criteria document Definitions Plastic parts are parts made mainly of plastics e g the housing Parts containing other materials in any significant amounts e g cables with metal conductors are not inclu
36. EACH 1907 2006 Hunt R W G Measuring colour 3rd edition 1998 Kingsley Upon Thames Fountain Press 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 46 75 Ir DEVELOPMENT 16 17 18 19 20 21 22 23 24 25 26 21 28 20 30 31 32 33 34 35 36 37 ISO TC130 WD 12646 p 5 Section 4 7 Chromaticity and luminance of the white and black points and tracking ISO 3664 2009 Viewing conditions for graphic technology and photography p 9 Uniformity of screen luminance ISO 3664 2009 Viewing conditions for graphic technology and photography p 10 Monitor luminance ISO 9241 4 1998 Cor 1 2000 Barten P G J 1999 Contrast sensitivity of the human eye and its effects on image quality SPIE Optical Engineering Press Barten P G J 1999 Contrast sensitivity of the human eye and its effects on image quality SPIE Optical Engineering Press p 179 Barten P G J 1999 Contrast sensitivity of the human eye and its effects on image quality SPIE Optical Engineering Press p 179 181 Kokoschka S 1986 Visibility aspects of VDUS in terms of contrast and luminance Behaviour and information technology vol 5 No 4 pp 309 333 Schenkman B and Kjelldahl L 1999 Preferred colour temperature on a colour screen Displays 20 73 81 Roberts A Eng B 1995 A method for the calculation of tolerances for dis
37. H362 R64 may cause harm to breast fed children H372 R48 25 24 23 danger of serious damage by prolonged exposure H373 R48 20 21 22 may cause damage to organs through prolonged exposure H400 and H410 R50 R53 very toxic to aquatic organisms may cause long term adverse effects in the aquatic environment e H411 R51 53 Toxic to aquatic life with long lasting effects Applicability All Smartphones Clarification B 6 4 4 References 56 and 57 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 28 75 Ito DEVELOPMENT Mandate A 6 4 4 The following non halogenated flame retardants shall not be used in plastic parts weighing more than 5 grams Antimony III oxide Sb203 CAS 1309 64 4 Tri o cresyl phosphate CAS 78 30 8 Exempted are printed wiring board laminates electronic components and all kinds of cable insulation For maximum concentration values See B 6 4 4 The following information shall be submitted to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartp
38. Ir DEVELOPMENT TCO Certified Smartphones 1 0 May 6 2013 2013 05 06 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 1 75 Ir DEVELOPMENT Contents TCO Certified Smartphones SUPPORT ON THIS DOCUMENT AND TCO CERTIFICATION eeceeee see eene see sees see INTRODUCTION er A CRITERTA OE A 1 GENERAL INFORMATION sesse esse ese see see eee see See tns See Se Ee seta stats stas etos etos EG ease tosta ata Add TCO CERTIFIED DOCUMENT iiie Sue ee ierat Gee Ek abe yen GESE Be shoves Gee ee rhe Ede c Sepe ion A 2 VISUAL ERGONOMICS eeuse ee esesesese se se se sesse ese Be Be Be ts Be Be Se Ge Ge Ge on GR ER E RE Ee ee Se ee GE ee ee ee es A 2 2 LUMINANCE CHARACTERISTICS iese ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee nete nnns ee ee ee GR Re ee ee A 2 2 1 Luminance LEVEL RE tddi e A 2 2 2 Luminance uniformity see EE EE ER Ee A 2 2 3 Greyscale gamma Curve ees se ee eee ene eene nenne trennen trennen trennen rennen ene A 2 5 SCREEN COLOUR CHARACTERISTICS ees ese ee ee ee ee ee ee ee ee ee ee ee ee nnne nnne ee nnne nennen nennen nnn nnne A 2 5 1 Correlated colour temperature CCT variation esse ee ee es se ee ee ee ee ee ge ee A 2 5 2 Colour uniformity ees etn err tr RE ON A 2 5 3 ERLA EE M A 3 WORKLOAD ERGONOMIGG sssssssssesssssssssssssesssse
39. R N E AE OON A63 PRODUCT TIPE LA ER te ete e N EE Ed A 6 5 1 Warranty and spare parts esse esse se ee ee Se Se ee eene nennen nennen nenne A 6 6 PREPARATION FOR RECYCLING eeue see ee see see ee ee ee ee be ee ee Re be enne nennen nen nnne nennen A 6 6 1 Material coding of plastics a iei ai 4 6 6 3 Take back NE N EE ER HE EE EE OR A6 7 PRODUCT PACKAGING ninia N A 6 7 1 Hazardous substances in product packaging seen A 6 7 2 Preparation for recycling of product packaging material sese AT CORPORATE SOCIAL RESPONSIBILITY ese ese se ese se se ee se Se ee ee Se ee Ee Se ee se se A 7 1 CORPORATE SOCIAL RESPONSIBILITY ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ninia A 7 2 SENIOR MANAGEMENT REPRESENTATIVE use ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee R REFERENCES sueseesesse se ese se se ese se se ese see Se ese see Se ene see be ene Se be ee Se Be ee Ee Be ee Ee Be ee Ee Be Ee Ee Be Ee Ee Se Gee B TEST METHODS AND CLARIFICATIONS ees sesse sesse ees se ees se ese sees se sees se suse Se ee Se ee see se B 0 GENERAL TEST CONDITIONS sesse see sesse ese se ees se se Gee Be Ee Be Ee Be EE Be Ee Be Ee Se Ee Ee Se B 0 1 DEFINITION OF A TEST OBJECT ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee EE ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee nena
40. a code of conduct or similar demands on first tier production facilities auditing and follow up of social criteria trade union rights and representation activities to avoid discrimination and the dialogue with suppliers As documented proof we require 1 A completed and by CSR verifier approved TCO Development questionnaire The Questionnaire and Guidelines for the assessment are public and can be downloaded at www tcodevelopment com This shall be sent to an approved CSR verifier for review 2 An annual list that is not older than 12 months of all third party audits conducted at the first tier production facilities of TCO certified products 3 One full report of a third party audit that is not older than 12 months conducted at a first tier production facility of TCO certified products This shall be sent to an approved CSR verifier for review 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 74 75 Ir DEVELOPMENT B 7 1 1 4 Brand owners not yet having the required CSR process in place Grace Period TCO Development does not automatically accept any grace period for smartphone certification If the brand owner needs a grace period it is necessary to contact TCO Development to agree on the conditions and if it is possible B 7 1 1 5 On site inspection ordered by the Brand owner Social revision In accordance with the compliance options of a b or c under A 7 1 the Brand
41. ailable alternatives will be restricted from TCO Certified products The list of these substances is evaluated and revised in each new version of the criteria document To date in this version only harmonized substances found on the European chemical Substance Information System ESIS at http esis jrc ec europa eu have been restricted In the future version of the criteria document TCO Development have the ambition to also restrict substances that are not at this time harmonized An example of such not yet harmonized substances may be found in B 6 4 3 Definitions Plastic parts are parts made mainly of plastics e g the housing Parts containing other materials in any significant amounts e g cables with metal conductors are not included in the definition Printed wiring board laminate 1s a printed board that provides point to point connections but not printed components in a predetermined configuration on a common base Hazardous statements Risk phrases according to EU Regulation 1272 2008 EU Directive 67 548 EEC H340 R46 may cause heritable genetic damage H341 R68 suspected of causing genetic defects H350 R45 may cause cancer H3501 R49 may cause cancer by inhalation H351 R40 limited evidence of a carcinogenic effect H360F R60 may impair fertility H360D R61 may cause harm to the unborn child H361d R63 suspected of damaging the unborn child H361f R62 suspected of damaging fertility
42. capitals Date Declaration valid 1 year from date Brand Owner Company 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 40 75 Ir DEVELOPMENT A 6 7 A 6 7 1 Product packaging Hazardous substances in product packaging Background Packaging constitutes a well known environmental problem and is regulated in many countries worldwide Packaging material has a short lifetime and generates large volumes of waste There are three main areas of concern content of hazardous substances use of resources and transport volume Applicability All packaging material Definition Brand owner is the company that owns the brand name visible on the product Clarification B 6 7 1 References 62 Mandate A 6 7 1 The packaging material shall not contain lead Pb cadmium Cd mercury Hg or hexavalent chromium Cr6 Plastic packaging material shall not contain organically bound halogens The following information shall be submitted to an approved verifier A written guarantee that the mandate above is fulfilled The guarantee shall be signed by the responsible person at the brand owner company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s or All products
43. ch can negatively affect measurement of luminance contrast and chromaticity coordinates It is therefore necessary to make an evaluation of stray light influence for the different measurement procedures described in this document If it is verified that stray light affect the measurement result it is necessary to take actions to eliminate the source of error Two possible ways to solve the problem are to equip the luminance meter with a well designed screening attachment a frustum or to use a black screening sheet at the Smartphone screen surface Overall uncertainty The overall uncertainty of the test laboratory shall be calculated for each measurement procedure in this document and presented in the test report The uncertainty shall be within the required levels for each criterion All measurement uncertainties claimed for used instruments shall be referred to traceable calibration reports About combining overall uncertainty values during test measurements e Criteria are fulfilled without adding or subtracting the overall measurement uncertainty e Report the value shown on the instrument without adding or subtracting the overall measurement uncertainty e The overall measurement uncertainty of the laboratory is printed in the test report together with the reported value e Fora Laboratory that has an overall measurement uncertainty higher than the one allowed by TCO Development for a certain criteria then the test report for that cr
44. ded in the definition Printed wiring board laminate is a printed board that provides point to point connections but not printed components in a predetermined configuration on a common base Applicability All Smartphones References 55 and 59 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 32 75 Ito DEVELOPMENT Mandate A 6 4 6 The material specifications shall be provided for plastic parts and printed wiring board laminates weighing more than 5 grams Plasticizers or flame retardants that have concentrations above 1 by weight in the plastic part shall be stated in accordance with ISO 1043 3 or ISO 1043 4 The following information shall be submitted to an approved verifier The table below shall be completed and the guarantee signed by the responsible person at the applicant company Manufacturers of plastic materials who consider such information confidential may submit the information to a verifier approved by TCO Development The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development Plastic part and PWB name Weight Type of Plastic Plastic Flame Flame Plastic label in plastic manufacturer model retardant retardant plast code grams name name plasticizer icizer CAS type number
45. ditions for the equipment under test e The Smartphone being tested shall be physically prepared for testing and shall be warmed up switched on and plugged into the mains supply for at least 15 min to stabilise the Smartphone at room temperature e The Smartphone screen surface shall be clean when tested e The Smartphone shall be tested in battery mode unless otherwise specified in the test procedure and may be recharged in between the tests if necessary e The Smartphone shall be tested without load on any peripheral interface such as USB memory card slot headphones headsets or similar unless otherwise specified in the test procedure 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 49 75 Ir DEVELOPMENT B 0 4 B 0 5 B 0 6 Smartphone alignment for testing The Smartphone display front shall be aligned vertically through the centre point of the display front Instruments used for testing All instruments used for testing of a Smartphone shall be of good quality and validated by a recent test certificate from a certified testing laboratory Any necessary instrument calibration shall be done before the tests are performed Calibrations shall be traceable to national standards Settings of the Smartphone If present the standard controls of the Smartphone shall be used to configure and adjust the display e g brightness contrast If possible the Smartphone resoluti
46. eal of valuable information and ideas throughout the development process 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 8 75 Ir DEVELOPMENT A 2 2 A 2 2 1 Luminance characteristics Luminance level Background It shall be possible to set the luminance level according to the lighting conditions of the surroundings Poor luminance can lead to low contrast and consequently affect legibility and colour discrimination and thus lead to misinterpretations It shall be possible to set a sufficiently high luminance level with respect to the ambient lighting in order to present a comfortable viewing situation and to avoid eyestrain Definition Luminance being emitted from a particular area is a measure of the luminous intensity per unit area of light travelling in a given direction and falls within a given solid angle The unit of luminance is cd m Applicability All Smartphones Test procedure See B 2 2 1 References 1 2 18 22 28 and 32 Mandate A 2 2 1 1 The maximum white luminance shall be 2200 cd m at 80 image loading 2 The minimum white uminance shall be 100 cd m at 80 image loading The following information shall be submitted with the application to TCO Development A copy of a test report from a test laboratory approved by TCO Development 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights res
47. ed above Change the colour of the square for each measurement Test evaluation The recorded chromaticity co ordinates u and v for the red green and blue squares shall be reported The u and v shall be presented to 3 decimal places Overall uncertainty lt 0 003 in u and v for red and green lt t 0 007 in u and v for blue See B 2 0 7 Workload ergonomics Material Characteristics The Smartphone shall not release nickel from surfaces that come in contact with user s skin during normal use The rate of nickel release shall not be greater than 0 5 ug cm2 week in accordance to EN 1811 2011 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 65 75 Ir DEVELOPMENT B 6 B 6 0 B 6 0 1 B 6 1 B 6 2 B 6 2 1 Environmental requirements General Clarification Signatures The templates in the ecological declaration shall be sent either with original signatures or as copies of original documents with original signatures Copies are for example telefaxes or pdf files of scanned signed documents TCO Development and or the responsible laboratory may later request the original signed document However copies will not be accepted where the signature has been scanned and pasted into the document TCO accepts digital signature as an alternative to traditional signature on test reports and declarations submitted as pdf files To approve a digital signature it i
48. elopment questionnaires see B 7 1 1 3 After the review the CSR verifier issues a CSR Verification to the brand The brand submits the CSR verification to TCO Development to prove compliance to A 7 1 A CSR Verification issued by the approved CSR reviewer is valid for 12 months from the date of the brands first issued TCO Certified certificate covering mandate A 7 1 For Smartphone certifications there no grace period is given the brand owner shall before the due date of the next 12 month period submit an annual factory audit not older than 12 months CAP and the questionnaire if option c is applied to the accepted reviewer to obtain an updated CSR verification for the next 12 month compliance period B 7 1 1 6 On site inspection instigated by TCO Development Social revision TCO Development reserves the right to require full audit reports and conduct or commission on site inspections at first tier production facilities to verify that the Brand owner is fulfilling the obligations according to this mandate The planning of social audits will be done in cooperation with the Senior Management Representative appointed by the brand owner Audits will be implemented by TCO Developments partner organisation for the actual geographic region On factory level inspections should be able to be unannounced visits Social audits initiated by TCO Development will be realized on a judgement sample basis in each case decided by and financed by TCO Develo
49. eports and on site inspections the requirement is limited to the 1st tier production facility The following information shall be submitted to an approved verifier 1 The requirement is fulfilled by one of the following options a d a The Brand owner is a member of EICC and provides documented proof of third party audits conducted at production facilities of TCO certified products b The Brand owner is SA8000 certified or carrying out the production at SA8000 certified facilities and provides documented proof of third party audits conducted at production facilities of TCO certified products c The Brand owner shall complete the Self documentation according to a questionnaire provided by TCO Development and provide documented proof of third party audits conducted at production facilities of TCO certified products 2 A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the Brand owner company The following information shall be submitted with the application to TCO Development A copy of a verification report from an approved verifier Option to be verified O a Member of EICC O b SA8000 certified O c Self documentation TCO Development questionnaire We hereby guarantee that the above mandate is fulfilled Product brand name Model name s or All products Signature Name and title in block capitals Date Declaration valid 1 year from date Brand Owner C
50. erved 9 75 Ir DEVELOPMENT A 2 2 2 Luminance uniformity Background Image quality is badly affected by non uniform luminance When poor luminance uniformity is visible it can locally affect the contrast and consequently the legibility of information on the display The areas of deviating luminance can have different sizes and cause varying contour sharpness Definition Luminance uniformity is the capacity of the display to maintain the same luminance level over the whole active screen area The luminance uniformity is defined as the ratio of maximum to minimum luminance within the fully active screen area Applicability All Smartphones Test procedure See B 2 2 2 References 1 2 16 18 22 23 28 33 and 34 Mandate A 2 2 2 Luminance variation across the active screen the Lmax to Lmin ratio shall be x 1 20 The following information shall be submitted with the application to TCO Development A copy of a test report from a test laboratory approved by TCO Development 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 10 75 Ir DEVELOPMENT A 2 2 3 Greyscale gamma curve Background A TCO certified Smartphone shall be delivered with a sufficiently accurate calibrated gamma curve in default preset since it makes it easier to distinguish between different light levels in the display image A well tuned greyscale is the basis for accurate detail
51. f a physical keyboard The criteria document setup The aim of this criteria document is to provide relevant test methods and criteria for the actual use of the product This criteria document has an A and a B part The A part includes the mandated criteria and the B part clarifications and test methods Some paragraph numbers in this criteria document can be missing and this might seem illogical The reason is to keep the same paragraph numbers consistent across several criteria documents of different product groups as this simplifies the testing procedure For example because of this a certain environmental declaration will always have the same paragraph number Mandate compliance Compliance to the mandates in this criteria document can be achieved in one of two ways Those ways are either through a test report or through a verification report 1 A test report is defined as a report based on Testing conducted by the laboratory issuing the test report on the product identified in the report 2 A verification report is defined as a report based on A test report issued by a different laboratory Declarations from the Company applying for the certificate The alternatives accepted by TCO Development for each criterion can be found under each mandate respectively 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 6 75 Ir DEVELOPMENT A 1 1 TCO Certified Document
52. feeling itching or irritated and get appearance of rashes or inflammation Definition Normal use is considered as the operation descriptions given in the product s user manual guides Applicability All Smartphones References 12 13 and 14 Mandate A 3 1 The Smartphone shall not release nickel from the surfaces that come in contact with user s skin during normal use For the maximum value see B 3 1 The following information shall be submitted to the verifier at the test laboratory A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company information shall be submitted The following information shall be submitted with the application to TCO Development A copy of a verification report from a test laboratory approved by TCO Development We hereby guarantee that the above mandatory requirement is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 15 75 Ito DEVELOPMENT A 3 2 Headset Background A headsets provide hands free operation of the smartphone communication This have many uses especially in call centers and other telephone intensive jobs and for anybody wishing to have both hands free during a telephone conversation It also reduces the emissions from the smartphone towards the head as the smartphone may be placed further away from the head wh
53. h guidance for use TCO Certified Own Work questionnaire and assessment guidlines Electronic Industry Citizenship Coalition EICC http www eicc info SA8000 http www sa intl org www energystar gov and http www energystar gov index cfm c partners pt index International Efficiency Marking Protocol for External Power Supplies EU Directive 2006 66 EC on batteries and accumulators containing certain dangerous substances EU Directive 2002 95 EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment Regulation concerning Registration Evaluation Authorisation and Restriction of Chemicals REACH EC 1907 2006 EU Directive 67 548 EEC on the approximation of laws regulations and administrative provisions relating to the classification packaging and labelling of dangerous substances EU Directive EC 1272 2008 on classification labelling and packaging of substances and mixtures The EU Green Paper Environmental questions concerning PVC KOM 2000 469 ISO 11469 2000 Plastics Generic identification and marking of plastics products ISO 1043 1 2 3 4 Plastics Symbols and abbreviated terms EU Directive 2002 96 EC on waste electrical and electronic equipment WEEE Directive 94 62 EC on packaging and packaging waste 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 48 75 Ir DEVELOPMENT B B 0 B 0 1 B 0 2 B
54. hones 1 0 2013 Copyright TCO Development AB All rights reserved 29 75 Ir DEVELOPMENT A 6 4 5 Plastics with chlorine and bromine as part of the polymer Background PVC is by far the most common halogen containing plastic There are however other plastics that contain chlorine or bromine in the plastic itself As the requirement concerning permissible flame retardants tightens the risk increases that halogenated plastics will become more common TCO Development sees a future environmental risk with such a development PVC is a much debated plastic that can pose environmental problems in most parts of its life cycle The magnitude of the environmental problems relating to PVC differs depending on the environmental status of a particular manufacturing facility and the uses of additives At present there are very limited possibilities to distinguish between harmful and less harmful production facilities for PVC Definitions Plastic parts are parts made mainly of plastics e g the housing Parts containing other materials in any significant amounts e g cables with metal conductors are not included in the definition Printed wiring board laminate 1s a printed board that provides point to point connections but not printed components in a predetermined configuration on a common base Applicability All Smartphones Clarification B 6 4 5 References 54 and 58 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO
55. ht TCO Development AB All rights reserved 53 75 Ir DEVELOPMENT B 2 B 2 0 B 2 0 1 B 2 0 2 B 2 0 3 B 2 0 4 Visual ergonomics General test conditions for visual ergonomics Basic test requirements As described in section B 0 For all tests the Smartphone screen shall be clean Photometric laboratory general requirements Photometric measurements shall be performed under darkroom conditions This means that measurement data shall in no way be affected by direct light from sources or light reflected from interiors equipment clothes etc The laboratory shall have a routine for the control of the stray light level at the Smartphone screen see also B 2 0 6 Power supply and test room climate requirements for testing e AC mains voltage 230 VAC RMS tolerance 1 e AC mains frequency 50 Hz tolerance lt 2 e Test room temperature 233 C e Humidity 20 75 RH non condensing or other voltage and frequency combination specified by the client Photometric and spectrometric measurements Several instruments are to be used when carrying out measurements for visual ergonomics All instruments shall be recently calibrated and carry a calibration certificate from a certified testing laboratory The following instrument types are to be used for testing 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 54 75 Ito DEVELOPMENT e Luminance meter
56. ht and dark areas 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 51 75 Ir DEVELOPMENT Test Luminance setting B 0 9 The test luminance of the Smartphone shall be the highest luminance setting This setting must be 2125 cd m with at least 15 of the 18 step greyscale visible If this is fulfilled the Smartphone may be tested in this mode This setting shall be written in the test report If the display does not reach 2125 cd m or does not achieve 15 of the 18 step greyscales other settings may be used The chosen setting must be written in the test report If no setting fulfils the requirement of 2125 cd m2 and 15 of the 18 step greyscales visible the testing is stopped and the engineer shall request a replacement sample Test report The test results are valid only for the presentation form s and configuration s tested If other configurations are accepted by the laboratory based on the results of the tested ones it shall be clearly specified in the test report that these configurations have not been tested The test report shall include the following information Any changes to the test methods The manufacturer brand name model type and serial number if available The panel brand full panel number The mode s i e horizontal and vertical scan frequency and resolution used during the test and the aspect ratio The external power supply brand model
57. iangle the wider the range of colours the screen is capable of presenting The colour characteristics of a display are based on the visual appearance of the displays primary colour stimuli the R G B stimuli Definition The RGB colour model is an additive colour model in which red green and blue light are added together in various ways to reproduce a broad array of colours Applicability All Smartphones Test procedure See B 2 5 3 References 3 4 8 9 10 11 12 13 14 15 26 27 29 31 and 35 Mandate A 2 5 3 The minimum colour triangle shall have the following co ordinates Red Green Blue Co ordinate u v u v u v Requirement 20 375 2 0 503 lt 0 160 20 548 20 135 lt 0 305 The following information shall be submitted with the application to TCO Development A copy of a test report from a test laboratory approved by TCO Development 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 14 75 Ito DEVELOPMENT A 3 A 3 1 Workload ergonomics Material Characteristics Background Skin allergy in the form of rash or inflammation may happen when the skin comes in contact with substance which irritates the skin It is medically termed as contact dermatitis Nickel is a well known contact allergen and irritant which may create skin reactions if the skin gets exposed to it Then there is a risk to get one s skin
58. ile making a phone call Definition A headset is headphones combined with a microphone or one headphone with a microphone Applicability All Smartphones with the possibility of audio communication Mandate A 3 2 The Smartphone shall be delivered with a headset to be used for audio communication over the cellular network The following information shall be submitted to the verifier at the test laboratory A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company information shall be submitted The following information shall be submitted with the application to TCO Development A copy of a verification report from a test laboratory approved by TCO Development We hereby guarantee that the above mandatory requirement is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 16 75 Ir DEVELOPMENT A 5 A 5 1 Electrical safety Electrical safety Background Electrical safety concerns the electrical design of apparatus with respect to its electrical insulation and other arrangements that are intended to prevent accidents resulting from contact with live components and the risk of fire or explosion as a result of electrical flash over due to inadequate or faulty electrical insulation Applicability All Smartphones with built in power supplies as well as any
59. iteria is not valid for TCO certification and the test results will not be accepted by TCO Development 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 56 75 Ir DEVELOPMENT B 2 2 B 2 2 1 B 2 2 1 1 Luminance characteristics Luminance level Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e The TCO Certified Smartphone default test image with an 18 step greyscale as shown in Figure B 0 8 1 shall be used for luminance level measurement Figure B 2 2 1 Simulation of the measurement area yellow on the TCO Certified Smartphone default test image with the 18 step greyscale inserted Independent of the used luminance meter spectroradiometer and also the measuring distance the diameter of the measuring area on the screen shall be 1 10 of the screen diagonal The instrument shall be focused on the presented test image for all measurements e The test image shall be as Figure B 0 8 1 e The yellow circular area in the centre represents the measuring area of the luminance meter or spectroradiometer The following evaluations shall be carried out orthogonally to the screen surface e To achieve the maximum luminance proceed as follows Adjust the controls for the display to achieve as high luminance as possible with an acceptable image quality The image quality is considered acceptable when at least 15 of the 18
60. ll be submitted with the application to TCO Development A copy of a verification report from a test laboratory approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 7 75 Ir DEVELOPMENT A 2 Visual ergonomics Today displays are an essential tool for users in all kinds of environments Good visual ergonomics is a very important aspect of quality that can also have a direct effect on the health comfort and performance of the user In developing requirements for visual ergonomics the possible health effects of various parameters have been taken into account Other features that characterise good quality displays have also been in focus for developing these criteria TCO Development used three main methodologies to determine the suitable level for each requirement and the test methods for the visual ergonomics part of the TCO Certified program One is based on acceptable visual levels as determined by scientific research The second is based on statistics from tests carried out in accordance with TCO Development ISO MPR regulations and from specialized VDU tests The third way is based on manufacturers knowledge and experience which is invaluable Manufacturers consumer groups and other organisations with interests in the visual ergonomics field have contributed with a great d
61. ll necessary preparations described in B 0 and B 2 0 shall be done e A TCO Certified Smartphone default test image as shown in Figure B 0 8 1 shall be used for this measurement with the following modification The centre squares see B 2 0 5 shall be changed to have each of the following RGB settings 255 0 0 for red 0 255 0 for green 0 0 255 for blue Figure B 2 5 3 1 Test image for red with measurement area showing yellow The yellow circular area in the centre of the above picture represents the measuring area of the spectroradiometer and is not a part of the test image that shall be used The red area is changed to green and blue when these colours are measured If the laboratory can prove in the test report that the display is insensitive to image loading it is ok to fill the whole screen with 10096 red green and blue respectively OLED will be affected by image loading Equipment Spectro radiometer with a capacity to present u and v co ordinates with at least 3 decimals 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 64 75 Ir DEVELOPMENT B 2 5 3 3 B 2 5 3 4 B 2 5 3 5 B 3 B 3 1 Test method The instrument shall be directed orthogonally towards the different test square centres at the measurement distance and area described in B 2 0 5 Measure the chromaticity co ordinates at the centre of the square for each colour setting specifi
62. n facility Manufacturing plant where the final assembly of the TCO certified product is taking place Applicability The Brand owner Clarification B 7 1 1 B 7 1 6 References 48 49 and 50 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 43 75 Ir DEVELOPMENT Mandate A 7 1 The Brand owner shall demonstrate the TCO Certified product is manufactured under working practices that promote good labour relations and working conditions by proving accordance with the following ILO s eight core conventions 29 87 98 100 105 111 138 and 182 UN Convention on the Rights of the Child Article 32 the health and safety legislation in force in the country of manufacture and the labour law including rules on minimum wage and the social security protection in the manufacturing country In situations where the right to freedom of association and collective bargaining are restricted under law workers shall be permitted to freely elect their own representatives Reasonable effort shall be made to ensure that the requirements of this standard are being met by suppliers and subcontractors throughout the supply chain The brand owner accepts that TCO Development may conduct commission on site inspections and receive full audit reports as part of the application to verify that the Brand owner is fulfilling its obligations according to this Mandate For the social audit r
63. nmental effects are evident at each stage of the product life cycle Due to the complexity of the production of ICT products it is often most effective to refer to indirect requirements on the production such as requirements for an environmental management system Should a more direct quality assured system for manufacturing processes become possible then TCO Development would consider that option for future requirements The environmental requirements TCO Development has focused on are those that we consider most relevant to the product group They have also proved to be attainable in volume production and are verifiable Future updates of the criteria will likely focus on hazardous substances CSR and climate issues All requirements except section 4 6 3 Climate shall be verified by sending the requested information to an environmental verifier at a test laboratory approved by TCO Development The energy consumption requirements in section A 6 3 shall be tested at a test laboratory approved by TCO Development 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 18 75 Ir DEVELOPMENT A 6 1 Product description Background The aim of this product description is to provide information about the product that is to be reviewed for compliance with the environmentally related requirements of Section A 6 and also for information collection Definitions Marking plate Marking label is the label
64. number and class shall be stated The degree of uncertainty for each given measurement result The default or chosen display setting If present the setting of contrast brightness and CCT pre set used during the test Photographs of the product showing Front rear open panel a legible panel marking plate and the external power supply with legible marking plate 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 52 75 Ir DEVELOPMENT B 1 B 1 1 General information TCO Certified Document The TCO Certified Document shall accompany the product as provided by TCO Development No editorial changes without TCO Development s consent are accepted The Document is available at www tcodevelopment com If the TCO Certified Document is part of a User s Manual or is provided as an electronic file then it must be separated from other text portions so it is obvious that the Document text is not accountable for the content of the other texts The brand name owner may post the TCO Certified Document on its web site e g by showing TCO Certified logos or icons that redirect the visitor by links to the TCO Certified Document If the product that is to be TCO Certified labelled is branded differently from the applicant name the applicant company signing the guarantee shall be sure that the brand name holder agrees with the requirement 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyrig
65. ogy ICT supply chain The Electronic Industry Code of Conduct is a code of best practices adopted and implemented by some of the world s major electronics brands and their suppliers The goal is to improve conditions in the electronics supply chain Development of the Code was a multi stakeholder effort influenced by internationally recognized standards By consolidating and standardizing compliance audit and reporting efforts suppliers can focus on achieving the high standards of performance set forth by the Code This approach is also conducive to fostering a culture of social responsibility throughout the global electronics supply chain EICC sets forth performance compliance auditing and reporting guidelines across five areas of social responsibility e Labour e Health and Safety e Environmental e Management System e Ethics As documented proof we require 1 An EICC membership document 2 Anannual list that is not older than 12 months of all third party audits of compliance with the EICC code of conduct conducted at the first tier production facilities of TCO certified products 3 One full report of a third party audit that is not older than 12 months conducted at a first tier production facility of TCO certified products This shall be sent to an approved CSR verifier for review More information http www eicc info 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reser
66. ompany 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 44 75 Ito DEVELOPMENT A 7 2 Senior Management Representative Background It is extremely beneficial that an open and transparent dialogue between the brand owner and TCO Development exist for the monitoring of the standards or when it is otherwise necessary to discuss issues concerning working conditions at manufacturing sites A contact person responsible for the organization s efforts to enforce the CSR requirements needs to be consistently available for dialogue with TCO Development Definitions Brand owner The company or organization owning or controlling the Brand Name Brand Name The name or sign including but not limited to a trademark or company name used to identify amongst users and customers the manufacturer or seller of a Product Applicability The Brand owner Clarification B 7 2 Mandate A 7 2 The Brand owner shall have an appointed senior management representative who irrespective of other responsibilities shall ensure that the requirements of this mandate are met The contact details of this person shall be submitted and the person shall be available for dialogue in English with TCO Development throughout the certification period The following information shall be submitted to a verifier approved by TCO Development 1 Name Title Telephone Number and Email Address of the senior managemen
67. on of Smartphones Going forward subsequent versions 1 1 1 2 etc might be released However these are to be considered only as updates within the first version with improved precision of the mandates and test methods It is permitted to quote from these criteria e g in procurements provided that the source is disclosed and the extent of the quotation is consistent with sound copyright practice For further information please visit www tcodevelopment com Stockholm May 6 2013 TCO Development Niclas Rydell Director Product Development and Certification 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 5 75 Ito DEVELOPMENT A A 1 Criteria General information Smartphone definition This document contains requirements test methods and references for Smartphones for display sizes 2 3 to lt 6 The intended use of a Smartphones is portable computing and mobile communication For the purpose of this document a Smartphone is an electronic device used for long range communication over a cellular network of specialized base stations known as cell sites It must also have functionality similar to a wireless portable computer that is primarily for battery mode usage and has a touch screen interface Connection to mains via an external power supply is considered to be mainly for battery charging purposes and an onscreen virtual keyboard or a digital pen is in place o
68. on shall be set to the native resolution and be used for all test parameters The measurement shall be taken with the Smartphone in default CCT If no default CCT is given or available the colour temperature presented by the recall function or equivalent function in the OSD On Screen Display If no OSD exists the default CCT on start up shall be used All measurements shall be taken with no adjustments made between the measurements if not otherwise specified in the test procedure An external control unit that is not a standard part of the Smartphone is not allowed The colour depth 6 or 8 bits per colour channel of the testing program shall be at least as high as for the sample tested The operating system most likely to be used by an end user should be used for testing All settings in the operating system shall be the default ones as delivered to the end user or the default as it appears directly after the installation of the operating system unless otherwise specified in the criteria The easiest way to achieve this is to reset the phone prior to testing Any picture enhancement or energy saving sensors reacting on ambient light shall be turned off during testing 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 50 75 Ito DEVELOPMENT B 0 7 B 0 8 Test image test character All test images can be found on the home page of TCO Development www tcodevelopment com
69. oned as spare parts Applicability All Smartphones Clarification B 6 5 1 Mandate A 6 5 1 The brand owner shall provide a product warranty for a period of at least one year The brand owner shall guarantee the availability of spare parts for at least three years from the time that production ceases The following information shall be submitted to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the brand owner company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s or All products Signature Name and title in block capitals Date Declaration valid 1 year from date Brand Owner Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 36 75 Ito DEVELOPMENT A 6 6 A 6 6 1 Preparation for Recycling Material coding of plastics Background Recycling of used electronic products is an important environmental issue Material recycling and reuse are the best options from an environmental point of view With material coding there is a better possibility for plastics to be recycled and used in new IT equipment Definitions Plastic parts are parts made mainly of
70. oof for compliance with public procurement ethical criteria as well as with private sector CSR polices The Social performance criteria are based on the eight ILO core conventions and local legislation This stipulates minimum standards as for the situation in the production facilities ILO International Labour Organization is a United Nations specialized agency with the aim to promote social justice and humane working conditions The organization consists of representatives of national states corporations and labour unions It is also important the Brand owner has an appointed senior management representative who irrespective of other responsibilities ensures that the requirements of this mandate are met The contact details of this person shall be submitted and shall be available for dialogue in English with TCO Development throughout the certification period This aims to create an open and transparent dialogue between TCO Development and the brand owner company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 71 75 Ito DEVELOPMENT B 7 1 1 1 Electronic Industry Citizenship Coalition EICC The Electronic Industry Citizenship Coalition EICC is a group of companies working together to create a comprehensive set of tools and methods that support credible implementation of the Electronic Industry Code of Conduct throughout the Electronics and Information and Communications Technol
71. oted Overall uncertainty 10 in luminance See B 2 0 7 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 58 75 Ir DEVELOPMENT B 2 2 2 B 2 2 2 1 B 2 2 2 2 B 2 2 2 3 B 2 2 2 4 B 2 2 2 5 Luminance uniformity Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e The entire active area of the screen shall be white and the Smartphone colour setting shall be RGB 255 255 255 Equipment Luminance meter Test method The luminance shall be measured orthogonally to the Smartphone screen plane at the 9 points indicated in Figure B 2 2 2 1 The luminance uniformity shall also be evaluated visually by the technician in order to find any dark or bright areas except from the 9 default positions If a significantly bright or dark area is found these measuring points shall also be measured and used to evaluate the luminance uniformity The conditions for luminance measurement in the corner positions and the distribution of other measurement points are illustrated in figure B 2 2 2 1 Figure B 2 2 2 1 Measurement positions for the measurement of luminance and colour uniformity Test evaluation The luminance uniformity shall be reported as the ratio between the highest and the lowest measured luminance values The result shall be presented to 2 decimal places Overall uncertainty lt 10
72. play primary chromaticity coordinates Research and development Department Technical Resources The British Broadcasting Corporation www srgb com Wyszecki G Stiles W S 1982 Colour Science Concepts and methods quantitative data and formula Second Edition John Wiley amp Sons Inc Chapter 7 Visual thresholds pp 567 569 Wyszecki G Stiles W S 1982 Colour Science Concepts and methods quantitative data and formula Second Edition John Wiley amp Sons Inc Chapter 7 Visual thresholds pp 574 575 Le Grand Y 1957 Light colour and vision Chapman and Hall pp 278 279 Le Grand Y 1957 Light colour and vision Chapman and Hall Le Grand Y 1957 Light colour and vision Chapman and Hall p 119 Le Grand Y 1957 Light colour and vision Chapman and Hall Chapter 11 Luminance difference thresholds p 261 Le Grand Y 1957 Light colour and vision Chapman and Hall Chapter 11 Luminance difference thresholds Le Grand Y 1957 Light colour and vision Chapman and Hall Chapter 12 Colour difference thresholds p 279 Fairchild M D 1995 Considering the surround in device independent colour imaging www cis rit edu people faculty fairchild PDFs Bart pdf 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 47 75 Ito DEVELOPMENT 38 39 40 41 42 43 44 45 46 4T 48 49 50 51 52 53 54
73. pment 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 75 75
74. ption of the external power supply shall follow the U S Environmental Protection Agency s EPA demands for compliance with The International Efficiency Protocol requirement for level V equivalent to the Energy Star version 2 0 for external power supplies also covering battery chargers The international efficiency mark consists of a Roman numeral I VI that corresponds to specific minimum Active and No Load efficiency levels as well as a power factor requirement for level V and is printed applied by the manufacturer on the external power supply marking plate A TCO Development laboratory will require to see a copy of the Smartphone s external power supply marking plate there The International Efficiency Protocol requirement for level V symbol is visible as proof of compliance Environmentally hazardous substances Mercury Hg free The TCO Development mandate includes FPD lamps which are exempted in RoHs The maximum concentration value for mercury is 0 1 by weight in homogeneous materials in accordance with EU Directive 2002 95 EC RoHS Cadmium Cd lead Pb and hexavalent chromium CrVI Exemptions for cadmium lead and hexavalent chromium are according to EU Directive 2002 95 EC RoHS and the documents supporting the directive The maximum concentration values tolerated by weight in homogeneous materials for cadmium mercury lead and hexavalent chromium are according to EU Directive 2011 65 EU RoHS and the documen
75. r approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 25 75 Ito DEVELOPMENT A 6 4 3 Halogenated substances Background Brominated and chlorinated flame retardants and other halogenated substances are often persistent can bioaccumulate in living organisms and have been detected in flora and fauna A series of international elimination activities in respect to brominated and chlorinated flame retardants is currently in progress within several national and international bodies e g EU OECD North Sea Conference Definitions Plastic parts are parts made mainly of plastics e g the housing Parts containing other materials in any significant amounts e g cables with metal conductors are not included in the definition Printed wiring board laminate is a printed board that provides point to point connections but not printed components in a predetermined configuration on a common base Applicability All Smartphones Clarification B 6 4 3 References 55 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 26 75 Ito DEVELOPMENT Mandate A 6 4 3 1 Plastic parts weighing more than 5 grams shall not contain flame retardants or plasticizers that contain organically bound bromine or chlorine Note The requi
76. rement applies to plastic parts in all assemblies and sub assemblies Exempted are printed wiring board laminates electronic components and all kinds of cable insulation 2 The Smartphone shall not contain PBB PBDE and HBCDD Note The requirements apply to components parts and raw materials in all assemblies and sub assemblies of the product e g batteries paint surface treatment plastics and electronic components For maximum concentration values See B 6 4 3 The following information shall be submitted to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 27 75 Ir DEVELOPMENT A 6 4 4 Non halogenated substances Background The purpose of this mandate is to ensure that the phase out of halogenated flame retardants not risk a shift towards substances with other known hazardous effects The mandate focuses on 14 hazardous statements All substances relevant for the IT industry that have been assigned a hazardous statement and where there are less hazardous commercially av
77. rendering of any imaging device The greyscale rendering is measured via a number of steps in a greyscale in the test image Each greyscale step regardless of grey level shall have a relative luminance close to what is specified by common video standards sRGB and ITU Rec709 in order to give accurate rendering of the greyscale of the original image Definition Greyscale gamma curve is the capability of the imaging device to maintain the original greyscale luminance of a greyscale pattern at all tested greyscale levels Applicability All Smartphones Test procedure See B 2 1 3 References 11 12 13 and 14 Mandate A 2 2 3 The different grey scale luminance levels shall be within the Max and Min levels according to the table below where 100 means the luminance level measured for white RGB 255 255 255 Grey level LsRGB 255 100 225 75 195 55 165 38 135 24 105 14 75 7 45 3 The following information shall be submitted with the application to TCO Development A copy of a test report from a test laboratory approved by TCO Development 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 11 75 Ir DEVELOPMENT A 2 5 A 2 5 1 Screen colour characteristics Correlated colour temperature CCT variation Background The colour of a white area in nature could be neutral warmer or colder dependent of e g the weather and lighting conditions This is
78. s necessary to also submit a digital key to the eco verifier to facilitate identification Product description The A 6 1 template shall be completed with the requested information about the Smartphone This includes the display panel and external power supply The type key that includes an Asterisk for unidentified characters if any in the model name and panel identification name shall be submitted to the eco verifier Only two may be used in the model type key and each must include two or more options For the most up to date information about type keys see the appropriate product Application Process at www tcodevelopment com Organisation Environmental management system certification The certificate shall be issued by a certification body that is accredited by an accreditation body covered by the International Accreditation Forum www iaf nu Multilateral Arrangement on Environmental Management Systems For applicants submitting several applications it is enough to attach an ISO 14001 certificate or EMAS registration with the first application The certificate or an appendix to the certificate shall show the scope of the certification 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 66 75 Ito DEVELOPMENT B 6 3 B 6 3 1 B 6 4 B 6 4 1 B 6 4 2 B 6 4 3 Climate Energy consumption external power supply TCO Development has decided that energy consum
79. shall be submitted to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 34 75 Ir DEVELOPMENT A 6 4 8 Batteries Background The widespread use of batteries has created many environmental concerns such as toxic metal pollution as they may have very high amounts of lead cadmium and mercury Used batteries also contribute to electronic waste In the United States the Mercury Containing and Rechargeable Battery Management Act of 1996 banned the sale of mercury containing batteries enacted uniform labeling requirements for rechargeable batteries and required that rechargeable batteries be easily removable The Battery Directive of the European Union has similar requirements in addition to requiring increased recycling of batteries Batteries shall be easy to exchange by the end user when they lose performance to increase product lifetime Applicability All Smartphones References 54 Mandate A 6 4 8 1 Batteries shall not contain lead cadmium and mercury For maxim
80. spectro radiometer can replace the luminance meter when suitable The wavelength resolution shall be lt 4nm for attaining accurate colour measurements The sensitivity shall be independent of the polarization of the measured light often referred to as fg error 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 55 75 Ir DEVELOPMENT B 2 0 5 B 2 0 6 B 2 0 7 Measurement distance If possible all measurements shall be carried out through a point simulating the eye position of the operator This means 400mm Eyes are corrected for reading at a close range of 400 mm which could be considered as an absolute minimum viewing distance for comfortable viewing However even if the comfortable viewing distance should not be shorter than 400mm a measuring distance at a shorter distance for Smartphones in order to measure small objects or using a collimated automatic measurement system is acceptable as long as the measurement is made perpendicular to the screen surface and the measurement area is correct The instrument shall be focused on the presented test image for all measurements Independent of the luminance meter and spectroradiometer used and also the measuring distance the diameter of the measuring area on the screen shall be 1 10 of the screen diagonal The instrument shall be focused on the presented test image for all measurements Stray light Stray light may cause errors whi
81. sssssssessssnssessssnssessssessessssssessssnssessnees A 3 1 MATERIAL CHARACTERISTICS cesses ee ee ee ee ee ee ee ee ee ee ee ee ee Ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee O A 5 ELECTRICAL SAFETY 2 5 e rote siese ee aoa eU SE Fe se eo se a ee Ge eek ede dee ede SPP Ue TU ea eed de Ee gese ieke eed A51 BEBCTRICAT SAPET Y dida A 6 ENVIRONMENTAL REQUIREMENTS ee eene ee see ee ss se ee ees se ee es se se ee es se se ee es se se ee eg A 6 1 PRODUCTDESCRIPTION ssesissese seges ERGER Reg HE Gog EER ete cede ces ete actes ect A 6 2 ORGANISATION EE EE EE EE ESENE Sarassa A 6 2 1 Environmental management system certification eese AO dor vi OE E scsstesedecesedsess A 6 3 1 TE id EE RE RE epe A 6 4 ENVIRONMENTALLY HAZARDOUS SUBSTANCES eeue ees ee ee ee ee ee ee ee ee ee ee ee ee en ee eke eke be ee ee ee ee ee A 6 4 1 Mercury Hg free product eese eene eene een enne nenne 4 6 4 2 Cadmium Cd lead Pb and hexavalent chromium C6 sess A 6 4 3 Halogenated substances esee eene nennen eene remettre nnne A 6 4 4 Non halogenated substances eese Ge ee Ge ee enne nenne A 6 4 5 Plastics with chlorine and bromine as part of the polymer sss A 6 4 6 Information regarding plastics and flame retarding agents cesses 4 6 4 7 die ERE EL EER OE IE das A 6 4 8 Batteri S EE AR RE R
82. t representative available for dialogue in English with TCO Development around CSR issues 2 A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the Brand owner company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s or All products Signature Name and title in block capitals Date Declaration valid 1 year from date Brand Owner Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 45 75 Ir DEVELOPMENT R References International standard organisations referred to in the reference list below and their Web sites ASTM American Society for Testing and Materials http www astm org CIE Commission Internationale de l Eclairage International Commission on Illumination www cie co at cie DIN Deutsches Institut f r Normung e V www2 din de EBU European Broadcasting Union http www ebu ch tech info html IEC International Electrotechnical Commission www iec ch ISO International Organization for Standardization http www iso org ITU International Telcommunication Union www itu int home index html SMTPE Society of Motion Picture Television Engineers www smtpe org VES
83. te is fulfilled The guarantee shall be signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 24 75 Ir DEVELOPMENT A 6 4 2 Cadmium Cd lead Pb and hexavalent chromium Cr6 Background The effects of the listed substances are well documented as environmental hazardous substances EU regulated these substances in the RoHS directive 2002 95 EC Applicability All Smartphones Clarification B 6 4 2 References 54 and 55 Mandate A 6 4 2 The Smartphone shall not contain cadmium lead and hexavalent chromium Note This applies to components parts and raw materials in all assemblies and sub assemblies of the product e g paint surface treatment plastics and electronic components For maximum concentration values See B 6 4 2 The following information shall be submitted to an approved verifier A written guarantee that the mandate above is fulfilled The guarantee shall be signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifie
84. the world today is enormous and a growing environmental problem It is important that manufacturers provide mechanisms to take back their equipment at end of life under the principle of individual producer responsibility wherein each producer must be financially responsible for managing its own brand products at end of life Currently much electronic waste is being exported to developing countries where it is managed unsustainably and disproportionately burdens developing countries with this global environmental burden The Basel Convention and its decisions govern the export of many types of electronic waste However not all countries have properly implemented these decisions With this mandate TCO Development aims to put more influence into spreading better electronic waste management practice to more countries Definition Brand owner is the company that owns the brand name visible on the product Take back system is a system that makes sure that the customer can return used products to be recycled The system can be with or without a fee Environmentally acceptable recycling methods are e Product and component reuse e Material recycling with secured handling of hazardous chemicals and heavy metals e Pollution controlled energy recovery of parts of the product Applicability All Smartphones Clarification B 6 6 3 References 61 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 39
85. ts supporting the directive TCO Development supports the use of recycled plastic To avoid making it more difficult to use recycled plastic exceptions to this requirement can be accepted If recycled plastic is used in the product please contact TCO Development for further instructions Halogenated substances Mandate 1 applies to plastic components weighing more than 5 g shall not contain flame retardants or plasticizers that contain organically bound chlorine or bromine LCD panels are included in the requirement Exempted are printed wiring board laminates electronic components and all kinds of cable insulation Mandate 2 applies to the whole Notebook computer Printed Wiring Boards are also included in the requirement HBCDD has been identified as a Substance of Very High Concern in accordance with EU REACH criteria The main application of HBCDD in EEE is as a flame retardant in HIPS plastic being used for closures and structural parts of different types of EEE TCO Development considers that the use of HBCDD in EEE is not 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 67 75 Ir DEVELOPMENT B 6 4 4 deemed essential as technically suitable alternative substances and materials are available and already used extensively today Maximum concentration values tolerated for a restricted substance including decaBDE is 0 1 by weight in homogeneous materials TCO Development s
86. um concentration values see B 6 4 8 2 Batteries shall be rechargeable and when necessary replaceable by the end user or a qualified professional The following information shall be submitted to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 2013 Copyright TCO Development AB All rights reserved 35 75 Ir DEVELOPMENT A 6 5 A 6 5 1 Product lifetime Warranty and spare parts Background A longer product lifetime has a significant positive contribution to resource use as well as the reduction of air and water pollution A pre condition for prolonged lifetime is that the product is of high quality which is supported by good guarantees Another requirement is the availability of spare parts for the product once it is taken out of production Definitions Brand owner is the company that owns the brand name visible on the product Spare parts are those parts which have the potential to fail during the normal use of the product Product parts whose life cycle usually exceeds the average usual life of the product need not be provisi
87. upports the use of recycled plastic To avoid making it more difficult to use recycled plastic exceptions to this requirement can be accepted If recycled plastic is used in the product please contact TCO Development for further instructions Non halogenated substances Classification Labelling and Packaging of Substances and Mixtures known as the CLP Regulation EC 1272 2008 came into force January 2009 The new regulation will eventually replace the Dangerous Substances Directive 67 548 EEC and Dangerous Preparations Directive 1999 45 EC The transitional dates from which substance classification amp labelling must be consistent with the new rules is 1 December 2010 2012 if the substance is already on the shelves and 1 June 2015 2017 for mixtures preparations Maximum concentration values tolerated for a restricted substance is 0 1 by weight in homogeneous materials TCO Development supports the use of recycled plastic To avoid making it more difficult to use recycled plastic exceptions to this requirement can be accepted If recycled plastic is used in the product please contact TCO Development for further instructions It has been indicated to TCO Development that the following substances are associated with the restricted hazard statements under A 6 4 4 In this version only harmonized substances found on the European chemical Substance Information System have been restricted TCO Development is currently investigating if any
88. uring plant does not have an ISO 14001 certificate or EMAS registration at the time of application the manufacturing plant is given a 12 month grace period to obtain 15014001 certification or EMAS registration The following information shall be submitted to an approved verifier 1 A document showing the names and addresses of the manufacturing plants 2 Copy of the ISO 14001 certificate or EMAS registration or when not available an estimated date of certification registration 3 A written guarantee that the certificate registration is valid and that the mandate above is fulfilled signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Company 2013 03 27 TCO Certified Smartphones 1 0 O 2013 Copyright TCO Development AB All rights reserved 22 75 Ir DEVELOPMENT A 6 3 A 6 3 1 Climate Energy consumption Background Energy is the single most important topic in the issue of climate change Energy efficient equipment is an important and effective way to fight climate change With an ever increasing volume of IT equipment in use the efficiency of each product is vital To reduce energy consumption from the Smartphone the external power supply also referred to as power adapter shall
89. ved 72 75 Ir DEVELOPMENT B 7 1 1 2 SA8000 SA8000 is a global social accountability standard for decent working conditions developed and overseen by Social Accountability International SAI SAI contracts with a global accreditation agency Social Accountability Accreditation Services SAAS that licences and oversees auditing organisations to award certification to employers that comply with SA8000 SA8000 is based on the UN Universal Declaration of Human Rights Convention on the Rights of the Child and various International Labour Organization ILO conventions SA8000 covers the following areas of accountability e Child labour No workers under the age of 15 minimum lowered to 14 for countries operating under the ILO Convention 138 developing country exception remediation of any child found to be working e Forced labour No forced labour including prison or debt bondage labour no lodging of deposits or identity papers by employers or outside recruiters e Workplace safety and health Provide a safe and healthy work environment take steps to prevent injuries regular health and safety worker training system to detect threats to health and safety access to bathrooms and potable water e Freedom of Association and Right to Collective Bargaining Respect the right to form and join trade unions and bargain collectively e Discrimination No discrimination based on race caste origin religion disability gender sexual

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