USER`S MANUAL - Best Friend Mobility
Contents
1. Best Friend Mobil rg USER S MANUAL d SitGo Collapsible Rear Leg Support Dog Wheelchair XS S M TABLE OF CONTENTS INTRODUCTION aaa esasa asa nnne nnn 1 PRODUCT INFORMATION 55 hauts meyi b ak ama 2 The SitGo Motlon 601a nmn aaa aaa saka 3 Measure Your Pet 4 AS EMBE ELI ED 6 Breakdown of Pre assembled Parts 6 Assembling the Wheelchair 1 akal 8 FITTING YOUR DOG THE WHEELCHAIJR nmn 17 ADDITIONAL MEASUREMENTS 20 CARE AND MAINTENANCE 22 Gel aM q 23 INTRODUCTION Best Friend Mobility Rehabilitation Aids Dear Pet Owner and Valued Customer The following guidelines along with the attached assembly and fitting instructions will help you get the best use of your dog wheelchair Please read and follow the Assembly instructions carefully before making any attempt to place your pet in the wheelchair Should you encounter any problems with assembly and fitting please call Best Friend Mobility directly through our hotline 843 492 5283 If you think you need a different size we can process the exchange for you easily Just contact us at support dogwheelchairscenter com or call our hotline Th2. 6 To adjust for the weight of the pet Rotate backward and downward Socket Screw 6 1 Hold on to the Spring Adjuster to keep it from moving 6 2 Loosen the set screw on the Spring Adjuster Socket Screw Spring Adjuster Rotate backward and downward 6 3 Rotate the Spring Adjuster going backward and downward The two arms work in the same way Their weight bearing capacity is additive Meaning that each spring carries half the weight of the back side of the dog 6 4 Adjust the tension on the Spring Adjuster until there is sufficient tension to support your pet when standing and also when moving from sitting or lying down position to standing position The tension should also not be too much so that your pet will need little effort to move from standing position to lying down or sitting position This will take some effort to achieve because it will need a bit of trial and error until you find the perfect tension balance for your pet Hint One method of doing this is to initially set the Spring Adjuster to a very high tension position Then slowly adjust the tension lower while having your pet try using the wheelchair at each adjustment until you find the right tension for your pet You are done with the assembly FITTING YOUR DOG TO THE WHEELCHAIR 1 To put the front harness on your pet 1 1 Loosen the straps of the front harness C around the side arms and detach from the cart frame assembly A
3. the right setting for the crossbars The right width setting will prevent painful chafing that can occur in improperly set wheelchairs where your pet s body may end up repeatedly rubbing against the metal frame Tips e The front side arms should be approximately 2 inches below the top of your pet s shoulders e The rear side arms should be approximately 2 inches below the top of your pet s hip e The two side arms of the wheelchair s frame should be parallel to your pet s back e Your pet s sides should be approximately 1 inch away from the side arms e Your pet s sides should not rub against the side arms while your pet is walking e The front harness should rest snugly but comfortably under your pet s forelegs e The front strap should sit slightly above the center of the chest e The front strap must not press against the throat e The front strap must not rest below the center of the chest Because Best Friend Mobility wheelchairs are adjustable it is important to get your pet fitted properly Setting the height length width and spring tension for SitGo wheelchairs will be your task You might get it right on the first try or a bit of fine tuning might be required Either way we are confident that your pet will be wheeling about in no time DO NOT LEAVE YOUR PET ALONE IN THE CART CARE AND MAINTENANCE Keep the Best Friend Mobility wheelchair clean Your pet will surely appreciate it and ride with pride Wip
4. 1 2 Unclip the front leg strap red strap Your pet s head thru 1 3 Guide your pet s head thru the two black straps until middle black strap reaches your pet s upper chest below the neck and the upper black strap is across your pets back shoulder area Make sure the front leg strap red strap is at the bottom Front legs here 1 4 Place the front leg strap behind the front leg across the bottom chest behind the other front leg until it reaches the side release buckle on the other side 1 5 Lock the clip 1 6 Using the adjuster buckle adjust the straps to fit your pet snuggly and comfortably 2 To put your pet into the rear harness Move forward from behind Your pet should be facing this way 2 1 Bring up the wheelchair from behind your pet and let your pet to pass thru 2 2 di 2 4 Move the wheelchair forward until your pet fits in the middle of the wheelchair Move the arm assembly backwards The wheelchair will move downwards simulating the SitGo motion Lift each hind leg of your pet and insert into the corresponding hole of the rear harness To fasten the front harness D S22 Re attach the straps of the Front Harness by sliding then through the Side Arms of the Cart Frame Assembly Adjust tightness of straps via adjuster buckles if necessary TO secure your pet s rear legs to the rear leg straps 4 1 4 2 4 3 4 4 4 5 Use the rear l
5. D Rear Leg Strap C Front Harness E Hex Wrench ASSEMBLING THE WHEELCHAIR 1 To attach left and right wheels 1 1 Remove rubber end caps from left and right wheel assemblies B 1 2 Loosen wheel bar thumb screw on the cart frame assembly A 1 3 Insert right wheel assembly Make sure the side with divots is facing outward 1 4 Make sure the rubber stops on the wheel assemblies B are facing the rear end of the wheelchair 1 5 Adjust to desired height and align a divot to the thumb screw Tighten the thumb screw 1 6 Return rubber end cap on the wheel assembly 1 7 Repeat 1 1 to 1 6 to install the left wheel assembly to the cart frame assembly 2 To adjust length 2 1 2 2 PARC 2 4 2 250 2i Socket Set Screw Loosen socket set screws on upper part of side arm connector with hex wrench Adjust length by pulling or pushing the side arm Repeat on other side arm Adjust to align both side arms Tighten socket set screws with hex wrench E Loosen socket set screws on left and right small rear harness assembly using hex wrench Adjust position by pushing forward or backward along the side arm Tighten socket set screws with hex wrench 3 To adjust width Socket Button Head Ee Cap Screw 3 1 Loosen and remove socket button head cap screws on the rear harness bars using hex wrench harness bars using hex wrench 3 2 Move the re
6. ar harness bars to desired width Make sure that at least two holes on right rear harness bar are aligned to two holes on left rear harness bar 3 3 Return socket button head cap screws on aligned holes and tighten with hex wrench Socket Set Screws 3 4 Loosen socket set screws on pivot shaft connector using hex wrench 3 5 Adjust by moving the pivot shaft connector and pivot shaft to desired width 3 6 Tighten socket set screws on pivot shaft connector using hex wrench 3 7 Repeat 3 4 to 3 6 on the other end of the pivot shaft connector 4 To adjust rubber stopper and setting L Bracket angle The same procedure applies to all wheel chair sizes Shown above and below are images of the wheel assembly for the SitGo large The nut to tighten the L bracket 4 1 Slightly loosen the nut between the L bracket and the Rubber Stopper bar The L bracket should be loose enough to be moved but not loose enough to slide on its own 4 2 Adjust the angle by moving the L bracket and the wheel mounting bar until the angle between them is 135 degrees 4 3 Re tighten the nut carefully make sure not to move the position of the L bracket You can use the rubber stopper bar to keep the L bracket from moving while you tighten the nut 4 4 Make sure that the rubber stopper bar can move freely without excessive play HINT If the Angle Bracket keeps moving away from its intended position when you tighten the nut a
7. djust the Angle Bracket a bit off your intended position so that when you tighten the nut the Angle Bar will move slightly to the intended position 5 To switch the SitGo function to different settings 5 1 The SitGo s collapsible setting is locked when shipped from the factory Once you have adjusted it to your pet s size and once your pet has acclimated to using a wheelchair you can adjust or completely remove the bolt shown above to activate the SitGo s collapsible feature Please note that the spring tension will need to be adjusted for the weight of your pet see number 6 of this section f 4 T S jt N fj AN 4 N 5 2 To release the SitGo function from its non collapsible setting to the collapsible setting loosen the number 3 bolt indicated in the im age above until you are able to collapse the wheelchair all the way down 5 3 To return the SitGo function from the collapsible to the noncollapsible setting while the wheelchair is fully upright fully tighten the number 3 bolt indicated in the image above then fully tighten the jam nut A longer 10 24 bolt may be used if needed They may be placed on either side of the bracket 5 4 To allow the wheelchair to collapse but stop it from going back to its full upright position tighten the number 2 bolt indicated in the picture above This setting can be used in conjunction with setting the wheelchair height if your pet is still too high for the wheelchair
8. e down aluminum surfaces with warm soapy water using a soft cloth such as a microfiber or cotton rag Rinse and dry Check the bolts and screws frequently retighten if loose Adjust or tighten loose straps as well Remember to hose or wipe down tires to keep them from tracking dirt Check tire pressure every so often and inflate when needed To reduce bounce and increase traction lessen tire pressure to just under 35 PSI to give the wheelchair a more comfortable ride Wash the sling harness and straps in cool soapy water and hang them to dry Opting for a perfume free detergent will help your pet avoid skin irritation You may want to try odor neutralizers homemade or store bought to counter any smell that may remain in the harness CONTACT US If you find that you have further questions regarding the use of the Best Friend Mobility wheelchair please contact us at Best Friend Mobility 279 Hwy 57 S STE4 Little River SC 29566 Phone 843 492 5283 Email support dogwheelchairscenter com Best Friend Mobility 279 Hwy 57 S STE4 Little River SC 29566 843 492 5283 support dogwheelchairscenter com
9. eg straps tp protect your pet s hocks and keep them from dragging Loosen straps by pressing on the cord lock Insert each leg to corresponding rear leg strap Adjust to a comfortable tightness Make sure that legs can rest at a relaxed angle CONGRATULATIONS You pet is now ready to take the first steps towards mobility ADDITIONAL MEASUREMENTS FOR A PROPER FIT Once you have assembled your pet s new Best Friend Mobility wheelchair you can use the measuring guide below to give it a customized fit We always strive to keep things simple The following are the key measurements you need to take to ensure a comfortable ride for your pet Please remember to use a rigid tape measure If your pet has difficulty standing or staying upright get someone to help either support your pet or do the measuring A Rear leg height from floor all the way to the backbone top of the pelvis UJ Body length O Hip width straight across Floor to groin height Notes on measurements 1 The rear leg height measurements A and D are to ensure that the wheelchair is set so that your dog s body is properly supported When set at the correct height your pet can use what movement and strength it has in its legs allowing your pet some traction instead of pawing air If your pet has no hind leg strength use the leg straps to prevent paw dragging 2 The hip width measurement C will help you get
10. is is a learning process and can take time We realize that both you and your pet are most likely unfamiliar with the use of a dog wheelchair so do not hesitate to contact us for help Please be advised that most dogs do not intuitively know how to use a wheelchair and they will require training and practice Some dogs may be afraid in the beginning so it is important to give positive reinforcement when placing them in the chair especially for the first time Use treats Treats held in front of your pet will encourage it to take steps and move forward this will teach them to ambulate while in the chair It may take several training sessions before a dog is able to actually use the chair It is okay and normal if your dog does not take to the chair right away It is very important especially with skittish animals that they come into physical contact with the wheelchair in some way every day This should always be coupled with positive reinforcement like praise pets and treats This will help to create a positive association with the wheelchair and help the animal to eventually love the wheelchair and be able to learn to use it This process may take from days to months so please don t lose hope persistence will pay off Contact us for any help or questions Thank you for purchasing a Best Friend Mobility dog wheelchair Again we love receiving feedback stories photos and videos of how your pets are doing in their wheelchairs Since
11. rely lime Coon oet TIM CANTRELL Vice President Best Friend Mobility Phone 843 492 5283 Attention First Time Users It is important to acclimatize your pet to the wheelchair It is recommended that you do not allow your pet to use the collapse or SitGo function for the first few weeks of use You can set your pet s wheelchair to non collapsible manually The instructions on how to set the wheelchair from collapsible to non collapsible is in section 5 2 under the section Assembling the Wheelchair This will deactivate the collapse or SitGo motion function Wait until your pet gets comfortable using the wheelchair before you set the wheelchair to the collapsible setting The instructions on how to release the setting from non collaps ible to collapsible is in section 5 1 under Assembling the Wheel chair Once you set the wheelchair to the collapsible setting you must then set the proper tension for your pet s weight The instructions for adjusting the tension for your pet s weight are in section 6 DO NOT LEAVE YOUR PET ALONE IN THE CART PRODUCT INFORMATION It s finally here The SitGo Best Friend Mobility s revolutionary pet wheelchair that allows our best buds not only to get up and go but also to lie down sit and relax even in their wheels Still made of the same durable lightweight materials as our rear leg support and quad support wheelchairs the SitGo is the first of its kind to allow for voluntar
12. underside the rubber stopper will allow your pet to remain off the floor For instructions for adjusting the rubber stoppers see number 4 of the Assembly section GETTING UP Step 1 Your pet will get up on its front legs Step 2 With a few steps forward the rubber stoppers will grip the surface of the floor Step 3 As your pet continues to move forward the rubber stoppers will lift the wheels off the floor Step 4 As the rubber stoppers pass under the wheels the wheelchair s rear will begin to rise with the assistance of the springs Step 5 The SitGo will continue to rise to full standing position MEASURE YOUR PET Measure your pet to confirm that you have the correct size Best Friend Mobility SitGo Rear Support wheelchair for your pet The only information you truly need to get the right size is the measurement from the floor to your pet s back at its hindquarters It s that simple Depending on your pet s current capabilities and its willingness to cooperate this can be a 1 person or 2 person job If your pet has very little or no rear limb strength one person can be the support while the other does the measuring SITGO SUPPORT WHEELCHAIR SIZE CHART DESI 1952172 o 2 B 248 20 Specifications e Self actuating assisted sit stand assembly e Adjustable spring tension system e Lightweight adjustable non rust aluminum frame e Stainless steel hardware very simple and quick assembly e Del
13. uxe neoprene front and rear harness for complete comfort e Designed and tested by K9 Orthopaedic surgeon e Easy hex wrench adjustment of height length and width e Pet can use the cart for assisted walking or full rear leg support with zero rear leg weight bearing capacity e Allows pet to use the bathroom while in cart e All terrain polyurethane wheels with sealed bearings e Easy clip on function front harness system The SitGo Collapsible Rear Leg Support Dog Wheelchair is best for e Hip Dysplasia e Arthritis e Rehabilitation e Neurological problems like osteomyelitis or degenerative myelopathy e Fractured spine back e Rear limb amputation e Ligamentous injury like PCL or ACL e Thoracic or Lumbar disc injury e Any other condition that results in rear leg or joint pain or weakness and discomfort from any weight bearing activities ASSEMBLY Let us begin with the assembly by checking out all the pre assembled parts and tools uu e gt wm A 8 Cart Frame Assembly que Left and Right Wheel Assembly Hex Wrench Pre assembled parts and tools BREAKDOWN OF PRE ASSEMBLED PARTS AND TOOLS Pivot Shaft ii e Wheel Thumb Screws Tieback Hooks Rear Harness A Cart Frame Assembly Rubber End Caps Left and Right Wheel Arms Rubber Stops B Left and Right Wheel Assembly R EA
14. y sitting and lying down And because the rear can be collapsed getting your dog in the wheel chair especially if he or she is big and heavy becomes an easier no lifting operation SitGo Series Collapsible Chairs Then Your Pet Can Back Up By Him Herself Simply By Moving Forward ECR Your Pet Simply Backs Up Then Sits Or Lies Down The SitGo Motion The SitGo is truly revolutionary It is the only wheelchair available in the market that gives a pet the option to sit or lie down even while on its wheelchair No unstrapping necessary It allows for a more natural flow of movement A pet can run around sit play lie down and run around some more without the hassle of getting off the cart then on again SITTING OR LYING DOWN Step 1 While in the SitGo wheelchair your pet will back up a few steps Step 2 The rubber stoppers will grip the surface of the floor Step 3 As your pet continues to back up the rubber stoppers will lift the wheels off the floor Step 4 As the rubber stoppers pass under the wheels the wheelchair s rear will begin to lower The springs that balance the weight of the dog will assist in making it a smooth transition to a sitting position Step 5 The SitGo will continue to lower until your pet is lying on the floor with front legs in resting position unless the rubber stoppers are adjusted to restrict the downward movement of the wheelchair If your pet has injuries on its
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