Home

CenturyTel of North Mississippi, Inc. d/b/a CenturyLink Local Terms

1. Residence Business ACCESS LINES One Party 19 63 31 00 EACH PBX TRUNK 52 35 EACH ROTARY LINE 38 35 Rates include intrastate subscriber line charges and touch tone rates Pursuant to Docket 07 UN 123 customers not being billed for Push Button Tone Dialing telephone service as of December 31 2007 will be billed an access line rate of 15 86 Residential or 26 21 Business until such time as the customer makes any service change At that point Tone Dialing may be required and the access line rate may be adjusted to the full access line rate stated in paragraph 3 above CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 1 Original Page 4 LOCAL EXCHANGE SERVICE PREPAID LOCAL TELEPHONE SERVICE PLTS Prepaid Local Telephone Service PLTS is a residential payment plan where the customer agrees to pay for service one month in advance Upon establishment of the PLTS plan the customer will be billed for one month service The Company will require payment of these charges prior to establishment of service Thereafter the customer will be required to pay one month s service on a monthly basis Once payment for service is received one month s service will be provisioned A PLTS is configured as follows Voice grade residential flat rate line or local measured service line if available All mandatory services including extended area service expanded l
2. GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 2 C9 1 1 ANI Only 9 1 1 Service a The following rate elements apply to a typical C9 1 1 arrangement 1 9 1 1 Central Office Enabling Enables the central office to recognize 9 1 1 as a valid number and to connect such calls to a 9 1 1 Service Line or dedicated 9 1 1 trunk Also enables the central office to generate ANI for the caller s telephone number and provide it to the 9 1 1 Service Line or dedicated 9 1 1 trunk 2 9 1 1 Network Service Same as B9 1 1 Service b C9 1 1 Service includes ANI Spill which is the provision of the caller s telephone number to the PSAP ANI Spill may not be provided from multi party end users For calls placed to a PSAP from off premises stations and stations behind business systems where ANI Spill is provided it will provide the identity of the primary telephone service billing or lead number C The PSAP s premises equipment used in conjunction with ANI Spill Service must be reviewed by the Company to determine the compatibility of the unity with the C9 1 1 Service requested If changes are necessary to make this service compatible with the services offered herein time and material charges will apply d Selective Routing is available on an optional basis with C9 1 1 Service e Additional 9 1 1 Features as described in this terms of service are available with C9 1 1 Service where c
3. 2 Directed Call Pick up 3 Directed Connect Service a Manual Line Service b Warm Line Do Not Disturb Night Service Speed Calling 30 Voice Data Protection Individual features per line station 0 50 per feature Three to four features per line station 0 40 per feature Five or more features per line station 0 30 per feature annann NOOA e At a a b Non Chargeable Individual Station Features The following individual station features are offered at no additional charge 1 Semi Restricted Line 2 Fully Restricted Line 3 Toll Restriction Note Service Ordering Charges as specified in SECTION II apply for the connection of the services listed above unless ordered at the time initial service is established CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 42 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d B Rates and Charges Con d 3 Individual Station Features Cont d b Non Chargeable Individual Station Features Cont d 4 Hunting a Regular Hunting b Circle Hunting c Uniform Call Distribution d Preferential Hunting e e Series Completion 5 Call Forwarding Incoming Only when applied to the appropriate base call forwarding features s Call Forwarding Variable Call Forwarding Busy Line or Call Forwarding Don t Answer 6 Call Forwarding Within Group Only when applied to the
4. C D Private Switch PS 9 1 1 Service Cont d 5 Liabilities Cont d e The PS Provider agrees to release indemnify defend and hold harmless the Company and the 9 1 1 Customer from any and all loss claims demands suits or other action or any liability whatsoever to any other party or person for any personal injury to or death of any person or persons or for any loss damage or destruction of any property whether owned by the caller or others The PS Provider agrees to release indemnify defend and hold harmless the Company and the 9 1 1 Customer for any infringement or invasion of the right to privacy of any person or persons caused or claimed to have been caused directly or indirectly by the installation operation failure to operate maintenance removal presence condition occasion or use of 9 1 1 service features and the equipment associated therewith or by any services furnished by the Company in connection therewith including but not limited to the identification of the telephone number address or name associated with the telephone used by the party or parties accessing 9 1 1 service hereunder and which arise out of the negligence or other wrongful act of the Company the 9 1 1 Customer its user agencies or municipalities or the employees or agents of any one of them PS 9 1 1 Service will be designed by the Company to provide an equivalent level of service reliability and quality as local exchange te
5. GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d J HOME PHONE II 2 Regulations a Available as of December 5 2014 originally appeared in General Exchange Tariff Section Il MS 14 03 Home Phone II customers may terminate their enrollment in the plan at any time upon notice to the Company Unless terminated by the Home Phone Il customer or the Company a customer will remain enrolled in the plan as amended from time to time with any applicable changes in rate for as long as the plan continues to be offered by the Company Home Phone Il customers are not eligible for promotional offerings associated with the features included in the plan unless specifically provided for in a promotional offering Components of Home Phone II will be converted to ala carte rates for the remaining services if customers remove any of the qualifying services All terms and conditions specified elsewhere for the respective services features requested as part of this plan shall apply Services selected as part of this plan can only be provided where technically available and compatible with other services the customer may choose to order Home Phone II cannot be combined with any other discounts unless otherwise specified Effective 07 20 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 184 3 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont
6. 10 Restoral of Service Charge A Where service has been discontinued for failure to maintain credit as specified above the restoral of service charge will be made and collected by the Company 11 Provision of Equipment A All equipment necessary for the provision of a given service will be furnished and owned by the Company except as provided elsewhere in this terms of service The customer may be required to provide suitable housing or other protective measure where equipment is to be installed in locations exposed to weather or other hazards Commercial power will be furnished by the customer at a suitable outlet when and where required The Telephone Company shall not be required to attach its facilities to facilities not owned and installed by it nor shall facilities not furnished by the Telephone Company be attached to or connected with facilities furnished by the Telephone Company whether physically acoustically by induction or otherwise unless provided elsewhere in the document or unless written permission is obtained from the Telephone Company In case any such unauthorized attachment or connection is made the Telephone Company shall have the right to disconnect the same or to suspend service during the continuance of said attachment or connection or to terminate the service The Telephone Company shall have the right to make a charge sufficient to recover any losses experienced as a result of such unauthorized attachments or
7. Associated charges will be applied to the PRI facility f PRI offerings are not available for use by Commercial Mobile Radio Carriers Private Mobile Radio Carriers and Interexchange Carriers in the provision of services to their customers Other digital services are offered by the Company for interconnection specifically for these Carriers g The PRI facility for all channels may be provisioned on an existing T3 facility h PRI customers must subscribe to a minimum of one 23B D Service Configuration i Section II of this document reflects DID numbers associated with PRI as well as the DID trunk termination in the central office both of which are required for each inward B channel in a PRI 4 Rates and Charges Primary Rate Interface PRI includes a fixed monthly charge per line PRI will be provided at the rates and charges listed below Monthly Nonrecurring Rate Charge Service Configuration 23B D 432 08 475 00 24B 432 08 475 00 23B Back up D 432 08 475 00 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 167 GENERAL EXCHANGE SERVICE INTEGRATED SERVICES DIGITAL NETWORK Cont d G Note Basic Rate Interface Offering BRI Basic Rate Interface BRI is a service which terminates a digital local loop at the central office and permits access to the exchange network Only one BRI access element is required f
8. Effective 07 12 15 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 1 Revised Page 60 GENERAL EXCHANGE SERVICE SUPPLEMENTAL EQUIPMENT SERVICE Cont d Directory Listings Cont d C Conditions Cont d 8 The charge for additional alternate and extra lines listings and for non published and non listed service begin on the day the information records are posted The length of contract period for directory listings where the listing actually appears in the directory is the directory period The directory period is from the day on which the directory is distributed to the customers Unless the listing no longer serves the customer because of disconnection removal etc of the service the minimum contract period will be for at least 30 days Dual Name Listing Dual Name Listing will be a combined directory listing for any two people with the same last name and the same address Those who qualify for a dual listing may include a husband and wife a mother and daughter father and son brothers or sisters In addition we will allow a woman whose husband is deceased to list her own name and her husband s first name The dual name primary listing will be provided at no monthly rate The dual name additional listing will carry the regular additional listing monthly rate Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Term
9. In certain instances where equipment restrictions dictate the number of extension stations provided with bells may be limited Effective November 1 2013 new installations of on premises extensions will be provided as a one time charge based on time and materials charges Existing units of record as of November 1 2013 will continue to be provided and maintained by the Company at the rates and charges listed above CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 27 GENERAL EXCHANGE SERVICE MILEAGE CHARGES Off Premises Extension Line General 1 2 Rates Same Mileage charges are computed separately for each off premises extension line access location Mileage charges are computed on the route measurement from the building location of the main station access key system or PABX system or from the central measuring point for Centrex Systems to the building in which the extension access service PABX station Centrex extension station key extension station or other service is located Where construction is necessary for the purpose of furnishing off premise extension lines on the subscriber s premises such construction will be furnished as provided for Special Construction Private Property in the General Regulation section When it is known or realized that the life of all or a part of the outside circuit extension
10. connections including but not limited to the cost to disconnect service The provisions of the preceding shall not be construed or applied to bar a customer from using devices which serve his convenience in his use of the facilities of the Company provided any such device so used does not 1 endanger the safety of Company employees or the public 2 damage require change in or alternation of or involve direct electrical connection to the equipment or other facilities of the Company unless as provided for else where in this document 3 interfere with the proper functioning of such equipment or facilities 4 impair the operation of the communication system 5 otherwise injure the pubic in its use of the Company s services CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 6 GENERAL REGULATIONS Provision of Equipment Cont d D Except as otherwise provided in this local terms of service nothing herein shall be construed to permit the use of a recording device or of a device to inter connect any line or channel of the Company with any other communication line or channel of the Company or of any other person Devices provided by the customer to obtain quietness or privacy may be used in conjunction with the telephone instrument furnished to the customer by the Company provided that 1 such device does not involve direct electr
11. included in the MSAG and that each address is assigned an ESN and PSAP ID The PS Provider is responsible for forwarding PS End User ALI record information to the Company according to the format and procedures established by the Company in the Company s CENTURYTEL PS ALI ENTRY Users Guide which may be obtained from a Company Account Executive The PS Provider will assign a PS 9 1 1 Site Administrator with responsibility for these tasks The Company will assign a password to the Site Administrator so that only authorized changes will be made to the PS Provider s ALI database at the Company s CENTURYTEL ALI ENTRY GATEWAY The 9 1 1 Customer is responsible for coordinating with the PS Provider so that the Private Switch is equipped with a minimum of two PS 9 1 1 Service trunks or a quantity that will provide a minimum of P 01 Transmission Grade of Service whichever is the higher standard The 9 1 1 Customer is responsible for dedicated trunking from the PS Provider s serving central office to the PSAP or point of concentration Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 94 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d C Private Switch PS 9 1 1 Service Cont d 4 Customer Obligations Cont d g Sublocation information The PS Provider is responsible for assigning and maintaining current the Sublo
12. incoming call is long distance Long Distance Alert delivers a distinctive tone if the receiver is off hook and the customer also subscribes to Call Waiting Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 153 GENERAL EXCHANGE SERVICE ADVANCED CALLING SERVICES Cont d C Definitions Cont d 13 Selective Call Acceptance 64 SCA a This feature permits the customer to screen incoming calls by creating a list of up to twelve 12 directory numbers from which the customer will accept calls Calls from all directory numbers not on the list route to a rejection announcement SCA is activated or deactivated by dialing the appropriate codes Selective Call Forwarding 63 SCF a This feature permits the customer to call forward up to twelve 12 directory numbers to another telephone number Only calls from the numbers on the Selective Call Forwarding list will forward SCF is activated or deactivated by dialing the appropriate codes If the customer forwards to a long distance number applicable toll charges apply for each completed call Selective Call Rejection 60 SCR a This feature permits the customer to select a list of up to twelve 12 directory numbers from which calls are to be rejected Calls from all directory numbers on the list route to a rejection announcement SCR is activated or deactivated by dia
13. when such is not due to the negligence of the Company Claim for libel slander or infringement of copyright arising from the material transmitted or recorded over its facilities claims for infringement of patents arising from combining with or using in connection with facilities of the Company apparatus and systems of the customer and against all other claims arising out of any act or omission of the customer in connection with facilities provided by the Company Liability for failure to provide service Liability for telephone directories is covered elsewhere in this section under Directories Unauthorized Access and Hacking Except for physical damage to Customer s transmission facilities or Customer premise equipment directly caused by the Company s negligence or willful misconduct the Company is not responsible for unauthorized access to or alteration theft or destruction of Customer s data programs or other information through accident wrongful means or any other cause while such information is stored on or transmitted across Company provided network facilities or Customer premise equipment CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 06 01 2015 Section 5 1st Revised Page 13 GENERAL REGULATIONS 24 Special Construction Charges applicable under special conditions are located at SPECIAL CONSTRUCTION AND PROVISION EXTENSION OF FACILITIES MS 15 03
14. 1 Customer C The PS Provider for this service may be any PS Provider whose participation in the 9 1 1 system is accepted by the 9 1 1 Customer Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 92 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d C Private Switch PS 9 1 1 Service Cont d 3 Application for Service a Service application for this service must be in writing from the 9 1 1 Customer Each application for service will state that the PS Provider is authorized to join the 9 1 1 System and will include the following information 1 The business name and address of the PS Provider 2 The name address and telephone number of the PS Provider s Site Administrator 3 The PS Provider service locations by street address and connectivity arrangements to the Company s network and 4 The blocks and ranges of in use and on reserve Directory Numbers assigned to the PS End User 4 Customer Obligations a The 9 1 1 Customer is responsible for coordinating with the PS Provider so that the private switch provides full seven digit ANI according to appropriate technical specifications The private switch ANI function must be approved by the Company prior to implementation to ensure that the service will function properly PS 9 1 1 Service will function properly only if ANI is in the proper forma
15. Access Line or Key Service e Hunting optional e Unlimited expanded local calling where available e Choice of the following features and services Caller ID with Name includes Anonymous Call Rejection Call Forwarding Call Forward Busy Call Forward No Answer Call Forward Remote Access Call Waiting Cancel Call Waiting Call Waiting ID Three Way Calling Call Transfer Call Return Distinctive Ring Busy Redial Message Waiting Voice Mail Per Location Per Month Initial Bundle 2 through 10 bundle Exchanges Month to All Terms Month One Year Two Year Three Year Term Term Term Byhalia 60 00 40 00 35 00 32 50 30 00 Chulahoma 80 00 50 00 45 00 42 50 40 00 Olive Branch 70 00 40 00 35 00 32 50 30 00 Customers must also subscribe to the CenturyTel Long Distance LLC Business Unlimited Option 1 long distance plan for each CORE CONNECT 1 line or trunk subscribed Deregulated service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 182 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d H CORE CONNECT Cont d 5 Rates and Charges Cont d b CORE CONNECT 1 LITE e Business Flat Rate Access Line or Key Service e Hunting optional e Choice of the following features and services Caller ID with Name includes Anonymous Call Rejection Call Forwarding Call Forward Busy Call Forward No
16. CENTURYLINK LINE VOLUME PLAN CLVP Cont d B Regulations Cont d 6 All qualifying services must be associated with the same customer The Company may at its discretion provide this plan to Affiliates or Franchisees of Customer An Affiliate or Franchisee is an entity whose operation of business is substantially associated with Customer s name mark or commercial symbol When at the Company s discretion this plan is provided to Affiliates or Franchisees of Customer Customer must designate the specific account to which Early Termination Charges and Shortfall Penalties will be applied Services subject to rates under this CLVP are not eligible for discounted rates under any other local voice discount plan Only the qualifying services listed in B 1 preceding are both contributory to and eligible for the CLVP rates herein However a line or key trunk in any packaged service may contribute towards the minimum line requirement PBX trunks are neither eligible for or contributory to CLVP for purposes of determining the appropriate rate tier and minimum line requirement Customers may select a CLVP tier lower than their actual quantity of contributory services Services receiving promotional or competitive response discounts or recurring charge waivers under other term commitment programs are not eligible for CLVP rates until the terms of those offers have been satisfied for those lines Additional business lines may be added at any
17. Communications Commission s Rules and Regulations may be connected to the lines of the company as specified in such Rules and Regulations The company is not responsible for the maintenance repair or performance of customer provided equipment and may temporarily discontinue service upon advance notice to equipment causing harm to the company s facilities and equipment CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 08 12 2015 Section 5 1 Revised Page 18 32 33 34 GENERAL REGULATIONS Late Payment Charge A late payment charge of 4 or 7 00 will apply to each subscriber s bill for regulated charges including amounts billed in accordance with a dealing with the Billing and Collection Services when any undisputed portion of all new regulated charges on the subscriber s previous month s bill has not been paid in full prior to the next billing date The late payment fee shall not apply for government agencies Returned Check Charge An administrative charge will be applied by the Company to the subscriber s account each time a check or bank draft is not accepted by the subscriber s financial institution on which it is written A Returned check bank draft Rate 1 Each 25 00 Copy of Bill A printed additional copy of regular monthly billing may be provided to customers upon request where such information is available and facilities permit A nonrecurr
18. Contract Contract Contract Contract DTS with 15 24 Trunks 644 80 DTS with 10 14 Trunks 644 80 580 30 548 08 515 84 451 36 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 159 GENERAL EXCHANGE SERVICE INTEGRATED SERVICES DIGITAL NETWORK A Description Integrated Services Digital Network ISDN is a digital architecture that provides an integrated voice data capability to the customer premises facility utilizing the public switched network It is a central office based service arrangement which consists of host central office interface equipment and software located on the Company premises ISDN distributes voice data video and facsimile by using two standard methods of access a Basic Rate Interface BRI and or a Primary Rate Interface PRI These are serving arrangements which conform to internationally developed published and recognized standards generated by the International Telecommunications Union formerly CCITT Enhancements to future ISDN versions will be included in this document as they become available B Definitions Basic Rate Interface Basic Rate Interface BRI consists of up to three distinct channels on one pair of wires two B Bearer Channels and one D Delta Channel BRI Service is available in non measured or measured rated options BRI service is compatible with National ISDN 1 and includes circuit switched vo
19. Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 76 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service 1 B9 1 1 Basic 9 1 1 Service a B9 1 1 Service provides for routing all 9 1 1 calls originated by stations with given central office prefix codes to a single PSAP which is prepared to receive those calls via a 9 1 1 Service line b Interoffice 9 1 1 service is provided via dedicated trunking 9 1 1 service from the central office serving the PSAP is provided over dedicated lines or trunks C The following rate elements apply to a typical B9 1 1 arrangement 1 9 1 1 Central Office Enabling Enables the central office to recognize 9 1 1 as a valid number and connect a 9 1 1 call to a 9 1 1 Service Line or dedicated 9 1 1 trunk 2 9 1 1 Network Service Dedicated network facilities used for voice or data connecting the PSAP and its serving central office and or connecting a central office to another central office intra or interexchange Rates and charges apply to each facility ordered A minimum of two trunks is required on each interoffice route d Additional 9 1 1 Features as described in this terms of service are available with 9 1 1 Service where conditions permit CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 77
20. LTOS CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 06 01 2015 Section 5 1st Revised Page 14 GENERAL REGULATIONS 24 Special Construction Cont d This page is reserved for future use MS 15 03 LTOS CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 15 GENERAL REGULATIONS 25 Special Assemblies of Equipment or Speculative Projects A Special assemblies of equipment or speculative projects for which provision is not otherwise made in this document may be provided where practicable if not detrimental to any of the services by the Company 1 The charge for such facilitates may be in the form of an installation charge a monthly charge a termination charge or any combination thereof and will include when applicable one or more of the following estimated expense items associated with the special equipment or service provided a maintenance expense b depreciation expense including reusable and nonrecoverable items c administrative expense d taxes including Federal Income Tax e any other specific items of expense that may be associated with the facility provided f areasonable return on investment 2 The estimated installation cost used in the derivation of the various expense items shall include the following material material overhe
21. Mississippi Effective 05 01 2015 Section 2 Original Page 88 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d C Private Switch PS 9 1 1 Service 1 Description a Private Switch ALI Service PS 9 1 1 Service is a service offering which enables either 1 Automatic Number Identification ANI or 2 ANI and Automatic Location Identification ALI to be provided to a Public Safety Answering Point PSAP by 9 1 1 calls originating from Direct Inward Dial DID station lines assigned a Directory Number that is directly accessible to the Public Switched Network and served by a Private Switch Definitions of terms used with Private Switch ALI Service PS 9 1 1 Service are included with the definitions for Emergency Telephone Service 2 Conditions a Availability of Options 1 The ANI ONLY option is available if the 9 1 1 Customer has subscribed to ANI ONLY C9 1 1 service and has established dedicated routing from the central office serving the PS provider to a Point of Concentration or to the serving PSAP and if the PS Provider a Orders a block s of sequential Directory Numbers from which PS End Users are assigned individual Directory Numbers CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 89 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d C Private Switch PS 9 1 1 Serv
22. Other Toll Private Line Services Not Covered Under Circuit Rental Item 2 preceding 1 The following rates apply when necessary facilities are available When facilities are not available the customer may be required to pay an additional charge or to contract for service beyond the initial period or both 2 The mileage charges shown below shall apply from local central office to the customer s premise with fractional 1 4 miles treated as full miles The total mileage is the sum of the cable route mileage from the local Central Office to the customer s premise 3 Charges per cable pair route mileage Monthly Rate a First mile 37 05 b Each additional 1 4 mile 1 00 For each terminated segment where segments are permanently tied together combined mileage applies 4 Inter Exchange Channels Concur in approved Bell tariffs 5 Conditions A Mileage applicable to off premises business residence PBX or KEY extension stations located on premises other than those on which the main stations or switchboard are located will be determined in the following manner a When the terminals are located in the same Central Office area the off premises mileage measurement is the route distance between the terminals b If the line passes through a Central Office the route mileage must include the Central Office B When facilities must be constructed to provide service to applicant beyond the Base Rate or Special Rate Area bo
23. Party Frame Relay Access Device FRAD Access FRAD Access allows for retrieval of ALI Database Information for Wireless and Competitive Local Providers using a Third Party Database Provider over a Non Call Associated Signaling NCAS solution Connectivity is composed of two components FRAD Access and Steerable ALI software All other defined terms used in this section but not expressly defined herein shall have the meaning ascribed to such terms in the Definitions section of this document Conditions a 9 1 1 Service is restricted to one way incoming emergency service only b The Company shall not be required to provide 9 1 1 Service to less than an entire central office switching entity The Company does not undertake to answer and forward 9 1 1 Service calls but furnishes the use of its facilities to enable the 9 1 1 Customer s personnel to accept such calls on the 9 1 1 Customer s designated premises C 9 1 1 Service is provided solely for the benefit of the 9 1 1 Customer the provision of such service shall not be interpreted construed or regarded as being of the benefit of or creating any Company obligation toward or any right of action on behalf of any third person or other legal entity CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 68 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General C
24. Responsibility of the Utility C1 C2 C3 In compliance with Part 68 of F C C Docket No 19528 the Utility will not be responsible to the customer or otherwise should necessary changes be made in utility s facilities operations or procedures which may render any customer provided equipment obsolete require modification or alteration to such equipment or otherwise affect its use or performance Customer service may be disconnected if customer provided equipment is causing harm to utility s facilities The utility shall not be responsible for the installation operation or maintenance of any customer provided equipment The facilities of the utility are not represented as adapted to use of customer provided equipment and where such customer provided equipment is connected to utility s facilities the responsibility of the utility shall be limited to the furnishing of facilities suitable for telephone service and to the maintenance and operation of such facilities in a manner proper for such service subject to this responsibly the utility shall not be responsible for the through transmission of signals generated by the customer provided equipment or for the quality of or defects in such transmission or the reception of signals by the customer provided equipment Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 4 Original Page 6 CONNECTION WITH CUSTOME
25. SET RECOVERY PLAN General The Optional Set Recovery Plan provides for company provided telephone instruments to be removed by the customer and taken to his new location in the same local calling area or to a location specified by the Company CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 17 GENERAL EXCHANGE SERVICE BILLED NUMBER SCREENING BNS A Description Billed Number Screening BNS prohibits collect and or third number billing calls from being charged to BNS equipped numbers Callers attempting to place a collect or third number billing calls using a BNS number for billing will be advised by an operator that such billing is unauthorized and the call will not be completed until other payment or billing arrangements are made Terms and Conditions 1 BNS is subject to the availability of facilities 2 The prevention of charges for collect and or third number billed calls including international calls requires that the Carrier handling such calls access the Billing Validation Authority BVA database and therefore cannot be guaranteed Therefore charges resulting from any such completed will be the responsibility of the customer 3 BNS may be used with other Company toll screening blocking services e g Toll Restriction Blocking for 10XXX1 10XXX0114 etc Rates and Charges 1 A Service Ordering Charge as specifie
26. This includes telephones brought by the customer from a former premises upon disconnect of service at that premises and telephones changed at the customer s request Telephone sets reconnected in place without a change in style type or color of equipment with or without a lapse in the rendition of service or telephones picked up by the customer at a location designated by the Company are not subject to the Station Handling Charge Installation Charge An installation charge is a non recurring charge applying to the provision of certain items of equipment or facilities as distinguished from a Service Charge applicable for establishing moving or changing basic telephone service and is in addition to applicable Services Charges An installation charge may sometimes be referred to as an initial or non recurring charge Termination Charge A termination charge is a charge applying when a subscriber discontinues an item of service or equipment prior to the expiration of the initial service period designated for such item CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 08 12 2015 Section 2 1 Revised Page 3 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Definitions Cont d 6 Restoration Charges a A restoration charge is a charge applicable to restoring service following a denial of such service Maintenance of Service Charge a k a Trouble Isolation C
27. Upon notification from the company that the customer provided equipment or wiring is causing or is likely to cause harm the customer shall make such changes as is necessary to remove such harm Failure to make such changes as is necessary to remove such harm Failure to make such changes will result in the disconnection of service until such change is completed to the satisfaction of the company CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 20 GENERAL EXCHANGE SERVICE PAYPHONE SERVICE Cont d D Instrument Implementation Payphone Service Instrument Ilmplemented Payphone Service is an access line for use with a payphone instrument designed to perform various functions Payphone instruments are to be provided by the customer E Central Office CO Implemented Coin Line 1 Central Office Implemented Coin Line Service is an access line for use with a coin supervision feature Payphone instruments are to be provided by the customer Features are additives to the operation of a flat rate access line that provide for CO Implemented Coin Line Service The Company offers those features that are provided by the functionality of the Company s switches These include coin monitoring coin control collect and return of coins if applicable and or answer supervision CO Implemented Coin Line features that are implemented by the functionality
28. Waiting Cancel Call Waiting Call Waiting ID Three Way Calling Call Transfer Call Return Distinctive Ring Busy Redial Selective Call Rejection Message Waiting Voice Mail Per Location Per Month Initial Bundle 2 through 10 bundle Month to One Year Two Year Three Year All Terms Month Term Term Term 55 00 35 00 30 00 27 50 25 00 2 long distance plan for each CORE CONNECT 2 line or trunk subscribed Deregulated service CenturyTel of North Mississippi Inc d b a CenturyLink Effective 05 01 2015 Local Terms of Service Mississippi Section 2 Original Page 184 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d H CORE CONNECT Cont d 5 Rates and Charges Cont d d CORE CONNECT 2 LITE e Business Flat Rate Access Line or Key Service e Hunting optional e Choice of the following features and services Caller ID with Name includes Anonymous Call Rejection Call Forwarding Call Forward Busy Call Forward No Answer Call Forward Remote Access Call Waiting Cancel Call Waiting Call Waiting ID Three Way Calling Call Transfer Call Return Distinctive Ring Selective Call Rejection Message Waiting Voice Mail Per Location Per Month Initial Bundle 2 through 10 bundle Month to One Year Two Year Three Year All Terms Month Term Term Term 60 00 35 00 30 00 27 50 25 00 Deregulated service Core
29. and which may be connected with a central office for communication with the general exchange systems for local and toll telephone service Rates and charges for connected lines are applied on the basis of the line capacity of the system and include the charges for all connectors selectors ringing and power equipment for the operations of the system based upon local and intercommunicating trunking requirements B Rates 1 Trunks are as stated in the Local Terms of Service 2 Installation or Move Charges apply per line as specified in Section 2 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 09 11 2015 Section 2 1 Revised Page 124 GENERAL EXCHANGE SERVICE VACATION NUMBER RESERVATION A General Vacation Number Reservation provides for temporary suspension of service at customer request for a period of not less than one 1 month and not to exceed nine 9 months in a twelve 12 month period Vacation Number Reservation applies only to residential and business access line rates It does not apply to Key PBX Centrex lines or Trunks calling features or bundled services The customer s account must be current to be placed on Vacation Number Reservation After service has been restored there will be a minimum of one 1 month s charge for full service before the service can again be put on Vacation Number Reservation Conditions 1 Telephone service will be
30. any license occupation franchise privilege inspection or other similar tax or fee or collects or receives any payment from the Company based upon an increase in any other tax fee or assessment ratio of whatever nature or kind whether in a lump sum or at a flat rate or based on receipts or based on property value or based on poles wires conduits or other facilities or otherwise the amount of such tax fee or payment to the extent not included as a part of the cost of furnishing services in the fixing of the rates and charges for such services by the Mississippi Public Service Commission shall be added to the sales price of the Company s customers receiving local service within the municipality county or other political subdivision collecting such taxes or receiving such payment Interruption of Service When a customer s telephone service is reported or found to be interrupted if will be restored as promptly as possible but in the event it remains out of order through no fault of the customer in excess of forty eight consecutive hours after knowledge by the Company of the interruption the telephone company will upon application by the customer refund the pro rata part of that months charges for the period of days during which the telephone service was not provided This refund may be accomplished by a credit on a subsequent bill for telephone service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Serv
31. applicable charges for those services The availability and details of the offers including but not limited to the maximum duration of the offer or waiver of any applicable charges will be determined by the Company in each instance of natural disaster CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 1 DEFINITIONS For the purpose of these terms of service the terms and expressions listed below shall have the meanings set forth opposite them ACCESS Each connection arrangement allowing connection to exchange facilities See Main Station and Extension Service Access ACOUSTICAL CONNECTION A connecting arrangement without electrical connections that permit transmission of sound between a utility provided telephone instrument and customer provided equipment ADDITIONAL LISTING Any listing of a name or information in connection with a customer s telephone number beyond that to which he is entitled without additional charge in connection with his regular service AUTHORIZED A person firm or corporation other than the customer on whose premise a telephone private branch exchange or private line service or channel is located and who may communicate over such channels in accordance with the terms of the document BASE RATE A rate for urban grades of exchange service available to customers located within a base rate area BASE
32. appropriate base call forwarding feature s Call Forwarding Variable Call Forwarding Busy Line or Call Forwarding Don t Answer 7 Call Forwarding Distinctive Ringing Cc Additions and Changes to Individual Station Features Feature Additions Changes Per Station 8 00 Nonrecurring Note Service Ordering Charges as specified in SECTION II of this document apply for the connection of the services listed above unless ordered at the time initial service is established CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 43 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d 4 Features Associated With Groups of Lines a Code Restriction Features 1 Code Restriction 2 Outgoing Call Screening Per List Per Line Using List Changes to Toll Code Outgoing Call Screening Lists Business Group Dialing Plan Standard Dialing Plan Customized Dialing Plan Special Intercept Announcement Standard Announcement Customer Worded Announcement Announcement Trunk Changes to Customer Worded Announcement Paging Access Per Paging Circuit Music On Hold Access Per Connection Simplified Message Desk Interface SMDI SMDI Non Recurring Authorization Codes 2 00 per month Per group of 20 4 50 per month 0 50 per month 12 00 nonrecurring No Charge 80 00 Nonrecurring 24 00 per month 96 00 per month 24 00 per month 60 00 p
33. be provided by the Company or the 9 1 1 Customer subject to the approval by the Company for compatibility with the 9 1 1 system Any additional costs associated with bringing incompatible equipment into compliance with the 9 1 1 system will be the responsibility of the 9 1 1 Customer Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 73 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 5 Liability a The Company s entire liability to the 9 1 1 Customer or any person for interruption or failure of any aspect of 9 1 1 Service shall be limited by the terms set forth in this section the Rules and Regulations section of this document and in any sections of other tariffs which apply to the provision of 9 1 1 Service by the Company This 9 1 1 Service is offered solely to assist the 9 1 1 Customer in providing 9 1 1 emergency service in conjunction with applicable fire police and other public safety agencies By providing this 9 1 1 Service to the 9 1 1 Customer the Company does not create any relationship or obligation direct or indirect to any third party other than the 9 1 1 Customer The Company shall not be liable for civil damages whether in contract tort or otherwise to any person corporation or other entity for any loss or damage caused by any act or omission by the Company or any
34. bundle rate will include the Subscriber Line Charge Service Charges or nonrecurring charges do not apply Rates Residence Business Per Bundle per month 28 00 39 00 Rates applicable for non regulated High Speed Internet also apply Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 177 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d H Core Connect 1 Description CORE CONNECT is an optional enrollment plan that permits business customers who subscribe to qualifying products and services to receive Local Exchange Service and additional features and services for a flat monthly rate CORE CONNECT bundles are available under a one year two year or three year term plans and are available on a month to month basis as specified in 5 following Regulations a Core Connect customers must also subscribe to the Company s non regulated 1 5 Mbps or greater High speed Internet at each CORE CONNECT location In locations where 1 5 Mbps is not available customers may alternatively subscribe to the Company s non regulated 512 or 768 Kbps HSI These qualifying services must be billed on the same invoice as CORE CONNECT but may be provisioned on access lines or trunks other than CORE CONNECT Customers may subscribe to a maximum of ten 10 CORE CONNECT business lines at each customer location There is no minimum
35. call was answered or the number is known The customer can then dial a code to request the network to place the call b If the called line is not busy the call is placed If the called line is busy a confirmation tone or announcement is heard the customer hangs up and a queuing process begins For the next thirty 30 minutes both the calling and called lines are checked periodically for availability to complete the call If during the queuing process the called line becomes idle the customer is notified via a distinctive ring that the network is ready to place the call When the customer picks up the telephone the call will be placed automatically Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 148 GENERAL EXCHANGE SERVICE ADVANCED CALLING SERVICES Cont d C Definitions Cont d 3 Privacy Protection a Privacy Protector works to intercept unidentified callers Calls that can be identified by Caller ID are connected as normal calls Calls that cannot be identified are intercepted and routed to an announcement which states that the called number does not accept calls from telemarketers Callers pressing 1 will have the call completed to the called number The Privacy Protector feature can be activated and deactivated by the subscriber This feature requires that the subscriber must be also subscribed to Caller ID Ca
36. commitment B Rates Monthly Rate Residence Bundle 26 95 m Second Line Bundle was available as a promotional offer through December 31 2011 and is grandfathered with availability limited to customers in service as of that date CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 07 01 2015 Section 2 1 Revised Page 185 GENERAL EXCHANGE SERVICE FRAME RELAY ACCESS SERVICE Effective July 1 2015 this service will no longer be available to new customers for new orders nor will new orders from existing customers be accepted except to the extent permitted by a Term Discount Plan All existing customers may migrate to another company provided service at any time without incurring nonrecurring or service charges Termination Liability Charges will not apply if customers with a Term Discount Plan migrate to another company provided service prior to expiration of the Term Discount Plan Existing customers will be grandfathered as follows e As of July 1 2015 month to month customers will no longer be able to subscribe to this service e Customers with a Term Discount Plan that expires after July 1 2015 may retain their Frame Relay Service covered by that Term Discount Plan until the expiration of that Term Discount Plan Existing Term Discount Plans will not be renewed Frame Relay Access Service FRAS is a medium speed connection oriented packet switched data service that
37. control signaling unit 2 Acoustic Inductive Connections Customer provided data transmitting and or receiving terminal equipment may be acoustically or inductively connected with Telephone Company network control signaling unit It the acoustical device requires a change to a different instrument a one time change charge based on cost will be required CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 4 Original Page 9 CONNECTION WITH CUSTOMER PROVIDED EQUIPMENT AND FACILITIES CUSTOMER PROVIDED TERMINAL EQUIPMENT Cont d Terminal Equipment Cont d B Voice Transmitting and or receiving Terminal Equipment Customer provided voice transmitting and or receiving terminal equipment which involves direct electrical connection to the facilities furnished by the Telephone Company for exchange service may be used with such facilities in accordance with the following 1 The connection shall be made through a Telephone Company network control signaling unit and a connecting arrangement which shall be furnished installed and maintained by the Telephone Company 2 Customer provided voice transmitting and or receiving terminal equipment may be acoustically or inductively connected with Telephone Company facilities for exchange service provided the acoustic or inductive connection is made externally to a Telephone Company network control signaling unit CONNE
38. d K HOME PHONE II 3 Rates and Charges a 1 14 03 2 The monthly rate includes the Local Exchange Service flat rate EAS Touch Calling Service and features only All other recurring charges applicable to an access line apply to Home Phone II Among other things these include but are not limited to surcharges subscriber line charges and taxes Also the monthly rate does not include the recurring charges for the qualifying long distance plan Service Charges as described in Section II apply for new and additional Home Phone II lines and moves of existing lines Service Charges do not apply when Home Phone II replaces existing Local Exchange Service Service Charges do apply when Customers request a change from Home Phone II back to Local Exchange Service Residence Monthly Rate Home Phone II 2 28 95 Available as of December 5 2014 originally appeared in General Exchange Tariff Section II MS The customer must subscribe to either CenturyLink Communications LLC Home Phone II Per Minute long distance plan or CenturyLink Communications LLC Home Phone II Unlimited long distance plan to qualify for this bundle CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 08 07 2015 Section 2 Original Page 184 4 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d CENTURYLINK BUSINESS BUNDLE A DESCRIPTION CENTURYLINK LOCAL TERMS OF SERVICE CENTURY
39. direct dialing between lines connected to the service and the direct dialing of outgoing calls Incoming calls are received by direct inward dialing from the calling party to the station line or through an attendant console All Centrex station lines will be equipped with the standard features as set forth in paragraph B 1 a and Touchtone Service Additional optional features may also be selected and generally result in additional charges as specified in paragraph B CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 39 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d B Rates and Charges 1 Centrex Line Rates a The monthly rates for Centrex lines specified in paragraph B 1 b below include the following standard features Business Group Automatic Identification Outward Dialing Call Forward Busy Line Call Forward Don t Answer Call Forward Variable Call Forwarding Incoming Only Call Forwarding Within Group Only Call Forwarding Distinctive Ringing Call Hold Call Park Call Pickup Call Transfer Call Transfer Return Direct Dialing Direct Outward Dialing Distinctive Alerting DTMF Signaling Fully Restricted Line Hunting a Regular Hunting b Circle Hunting c Preferential Hunting d Series Completion Intercom Dialing Semi Restricted Line Speed Call 8 Three Way Calling Toll Restriction Visual Audible Message
40. for an initial 30 day period or 12 month period and is renewable upon request The Company does not guarantee successful call trace results when line identification equipment is placed When call trace results are successful the identity of the offending line subscriber will only be furnished to the appropriate law enforcement agency pursuant to signed Disclosure Authorization by the offended subscriber In the event a customer requested call trace is unsuccessful the customer will be given the option of changing the telephone number at no charge The Company will not be liable for any damages or injuries of whatever kind to property or to any individuals which may in any manner result from the provision of this service or from any mistakes interruptions delays or errors by the Company in connection with Call Line Identifier service which were not caused by the Company s failure to maintain proper standards of maintenance and operation or by the Company s failure to exercise reasonable supervision i e willful neglect CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Effective 05 01 2015 Mississippi Section 1 Original Page 14 LOCAL EXCHANGE SERVICE CALL LINE IDENTIFIER 2 Regulations Continued G The regulations for Call Line Identifier do not apply to trap and trace arrangements ordered by the state or federal courts or to emergency situations such as kidnapping threatening
41. group shall be considered a separate service Grouping Service will not be provided between separate trunk groups Facilities and operational characteristics of interface signals between the Company provided connecting arrangements and the customer provided switching equipment must conform to the rules and regulations the Company considers necessary to maintain proper standards of service One primary directory listing will be furnished without charge for each separate trunk group Additional listings can be obtained as specified elsewhere within this document The customer shall be responsible for providing interception of calls to vacant and non working assigned DID numbers by means of attendant intercept or recorded announcement service DID numbers are provided in blocks consisting of minimum of 20 consecutive numbers which may be assigned to station lines or reserved for future use at rates specified herein The Company does not guarantee t provide a number block consecutive to any other number block The Company will be responsible for interception and administration of reserved numbers CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 37 GENERAL EXCHANGE SERVICE SUPPLEMENTAL EQUIPMENT SERVICES Cont d Direct Inward Dialing DID Service Cont d Rules and Regulations Cont d l The minimum commitment period for the service is three years I
42. in another exchange Terminating Telephone Number Remote Call Forwarding is offered subject to the availability of suitable facilities A Remote Call Forwarding arrangement includes the equipment necessary to forward one telephone call to a terminating telephone number Remote Call Forwarding may be associated with PBX or Centrex Service and with individual line service except Payphone Service Remote Call Forwarding is provided on condition that the customer subscribe to sufficient Remote Call Forwarding arrangements and terminating telephone numbers in order to handle calls adequately without interfering or impairing any services offered by the Company If in the opinion of the Company additional Remote Call Forwarding arrangements or terminating telephone numbers are required the customer will be responsible for subscribing to these additional arrangements or numbers In the event the customer refuses to subscribe to these additional arrangements or numbers the customer s Remote Call Forwarding service shall be subject to termination CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 07 01 2015 Section 2 Original Page 187 GENERAL EXCHANGE SERVICE REMOTE CALL FORWARDING Cont d A General Cont d Where additional terminating telephone numbers are requested by the customer or required by the Company for association with the same RCF number the additional numbers must be o
43. is in addition to all other applicable nonrecurring and recurring charges CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 34 GENERAL EXCHANGE SERVICE SHARED TENANT SERIVCE STS Sharing and Resale of Basic Local Exchange Service Cont d C Regulations and Application of Rules Cont d 7 The minimum period of service is 36 months with a Service Cancellation Fee SCF applicable at the date of termination based on the exchange rates in effect The Service Cancellation Fee is reduced by 1 36 per month and will be an amount equal to the business measured rate and will be an amount equal to the billed at the time of termination A nine month notice is required prior to termination of service by the STS Provider If a nine month notice is not received the STS Provider is liable for 50 percent of the expenditures to provide the additional facilities required to serve the subscribers previously served in the resale area When a subscriber located within the designated resale service area wished to be directly served by the Company on a non resale basis or when Company or customer provided Coin Telephone Service is to be installed in the STS Area the Company may connect those subscribers to its new or existing facilities if available or the owner developer will bear the responsibility for and cost of providing premises access for such servic
44. jointly subscribing to 9 1 1 Service Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 69 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 3 Conditions Cont d j All nonregulated telecommunications service providers e g Private Branch Exchange PBX Shared Tenant Service STS etc in an E9 1 1 service area should provide current lists of their subscriber s names addresses and telephone numbers in Company standard format to the 9 1 1 Customer for inclusion in the E9 1 1 database Information provided by the Company as part of the provision of C9 1 1 or E9 1 1 is to be used only for the purposes of answering and dispatching emergency calls Charges for 9 1 1 Customer initiated changes and rearrangements affecting service address and ALI database records e g street name and number changes emergency services territorial or name change jurisdictional boundary changes and rearrangements etc other than those processed in normal daily updates will be based upon the actual costs for such changes and rearrangements In such cases a valid comparative listing of changes must be supplied providing direct and individual reference to existing designations Where a 9 1 1 call is placed by the calling party via interconnection with an interexchange carrier or operator service provide
45. line will be shorter than the normal life of the plant or the cost of providing the plant is such as to render inadequate the mileage charges quoted herein the plant required to furnish such service will be provided on the basis of one of the following plans at the option of the subscriber a An installation charge and a reasonable and proper monthly carrying charge in lieu of mileage Under this plan where a portion of the facilities must be replaced at a later date due to having served its useful life installation charges apply to the replacing facilities as if such facilities were installing new and appropriate adjustments are made in the monthly carrying charges b A reasonable and proper monthly carrying charge in lieu of mileage with an initial service period of ten years Premises Different Building g 1 quarter mile or fraction thereof 2 00 per month Each additional 1 4 mile or fraction thereof 1 00 per month Different Premises Same Listing 1 quarter mile or fraction thereof 2 00 per month Each additional 1 4 mile or fraction thereof 1 00 per month These charges are applicable to company provided or customer provided equipment Approved 5 2 80 80 029 Effective November 1 2013 new installations of on premises extensions will be provided as a one time charge based on time and materials charges Existing units of record as of November 1 2013 will continue to be provided and maintained by the Company at t
46. local Measured service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 47 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d C Regulations and Conditions Cont d 13 When used with Call Forwarding or Call Transfer the Centrex customer is responsible for the payment of the applicable toll charge for each billable call connected over the public network between the Centrex station and the station at which the call is answered The charge is applicable to each call answered including the Call Forwarding set up call It also applies to collect and person to person calls which may be refused at the answering station The Centrex lines for a Centrex customer may terminate at multiple locations however all Centrex lines in the same group must be served by the same Central Office Terminal equipment may be offered by the Telephone Company under contract or may be provided by the customer Unless specifically exempted Centrex service shall be subject to all general regulations applicable to the provision of service by the Telephone Company as stated in the local terms of service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 48 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d D Definitions The following standard and optio
47. of an operator service provider such as coin rating coin refund repair referral and operator call screening are the responsibility of the Payphone service provider Customer CO Implemented Coin Line Service is provided by the Telephone Company per the technology available from the Company s facilities It shall be the responsibility of the CO Implemented Coin Line payphone owner to assure technical and operational compatibility with the coin line feature offered by the Telephone Company F Feature and Functions J CO Coin Line Signaling Coin Supervision provides the electrical signaling for Coin monitoring indicating to an operator service provider the number and denomination of coins deposited based on information provided by the payphone Coin collection and return indicating to the payphone to the payphone equipment to collect coin s from or return coin s to the calling party where applicable and offered by the Company and Answer supervision indicating to the payphone that the calling line has answered the call where applicable and is technically feasible CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 21 GENERAL EXCHANGE SERVICE PAYPHONE SERVICE Cont d F Feature and Functions Cont d 2 Selective Class of Call Screening treatment enables the customer to restrict outgoing operator handled call
48. of telephone messages Main Station The first access station connected to the utility s central office line Extension Station See Extension Service Access Private Branch Exchange Station Any station including the operators set or sets connected directly or indirectly with a private branch exchange system TELETYWRITER A teletypewriter consists of apparatus designated for the sending and receiving or receiving only or typewritten messages transmitted electrically TERMINATION CHARGE A charge applied under certain conditions when a contract for service is terminated by the customer before the expiration of the minimum contract period TIE LINE A circuit connecting two private branch exchange systems in the same exchange for the purpose of interconnection between the stations connected with such systems TIE LINE MILEAGE The measurement on which the rates for tie lines connecting customer s switchboard is based TOLL LINE A circuit used exclusively for the transmission of messages between points located in different exchange areas where specific charges for each such message are applicable TOLL MESSAGE A message between stations in different exchange areas and furnished under the provisions of the applicable toll tariff A1 APPOINTMENT CALL TOLL MESSAGE A toll message in which the user stipulates a desire for communication with a specified person or persons at a specified time only A2 MESSENGER SERVICE TO
49. of the Company s plant property or service upon a violation of any of the regulations governing the furnishing of a service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 9 GENERAL REGULATIONS 16 Termination of Service Cont d A By the Company 2 A termination charge of 15 00 will be applied to the account of any customer who does not make it possible for removal of all telephone equipment from premises upon termination of service No charge will be applied if equipment is removed at time of termination B At Customer s Request 1 Contracts for service may be terminated prior to the expiration of the contract period provided advance notice is given to the Company and upon agreement to pay all charges due for the service furnished plus any termination charges which might be applicable Where a contract for service with one month minimum period is cancelled before establishment of the service is completed a charge not to exceed the service charge specified is applied if all or a portion of the facilities have been installed No minimum or termination charge will apply unless otherwise stated specifically in this document where a new customer takes over the service of the former customer provided the service is to be furnished at the same location without interruption and that the new customer assumes all unpaid ch
50. of the radio base station by another customer CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 139 GENERAL EXCHANGE SERVICE PERSONAL AUTOMATIC PAGING Cont d A Regulations Cont d 3 Provision of Service The Telephone Company may at its option provide Personal Paging Service to customers of other telephone utilities who reside within the coverage area of the radio base station but outside of the filed boundaries of the exchange providing access to the paging equipment This service will be provided with the written consent of the nonserving utility Initial Contract Period Contract Periods The initial contract period for service and facilities is one month B General Service 1 Unlimited Service A tone signal will be transmitted when a subscriber s number is dialed This will be an indication to the subscriber to call a predetermined number wait for the voice message or meet me depending upon whether tone only tone and voice service or tone voice and meet me service is provided CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 140 GENERAL EXCHANGE SERVICE PERSONAL AUTOMATIC PAGING Cont d C Rates Monthly Rates Paging Access Tone only Paging Service 10 00 Tone and Voice Paging Service 15 00 Tone V
51. once provided to the 9 1 1 Customer may include additional information about that location Alternate Routing A feature that will route a 9 1 1 call to a location other than the primary PSAP should some temporary condition prevent the primary PSAP from answering the call Automatic Location Identification ALI A feature designed to permit information regarding the location of the calling party to be displayed on a display screen at a PSAP when a 9 1 1 call is received Automatic Number Identification ANI A feature designed to permit the telephone number of the calling party to be displayed on a display screen at a PSAP when a 9 1 1 call is received ANI Spill A central office generated data stream that forwards the telephone number of the calling party Caller An individual who places a 9 1 1 call in order to obtain emergency assistance May also be referred to as an end user Company CenturyTel Legal Entity Customer Governmental unit or other entity authorized to provide 9 1 1 Service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 63 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 2 Definition of Terms Cont d Default Routing A feature activated when an incoming 9 1 1 call cannot be selectively routed due to an ANI failure garbled digits or other causes
52. order of priority assignments Acceptable values are 1 2 3 4 5 or O with the value 1 being the highest priority When the Telephone Company recognizes a TSP as being out of service unusable or receives a trouble report available resources will be dispatched to restore the service as quickly as practicable A priority value of 1 2 or 3 requires dispatch outside normal business hours if necessary to restore the service A priority value of 4 or 5 only requires dispatch outside of normal business hours if the next business day is more than 24 hours away If the value 0 has been assigned then no restoration priority is applicable to this service The minimum period for service is one month Obligations of the Customer In all instances the customer is responsible for obtaining the appropriate TSP authorization code and providing that code to the Telephone Company The TSP System service customer must also be the customer for the facilities with which TSP service is associated Only the customer is allowed to order TSP System service All points of a multipoint service configuration must have the same restoration priority assignment and must satisfy the requirements of that assignment In obtaining TSP System service the customer consents to the release of certain information by the Telephone Company to the federal government in order to maintain and administer the TSP System Such information includes the customer s name telephone num
53. order to obtain emergency assistance May also be referred to as a caller CENTURYTEL PS ALI ENTRY A personal computer software program that will automate the process of building ALI records of Private Switch PS End Users in the National Emergency Number Association NENA Standard Format It provides for some limited accuracy checks uploading the records to the Company and receiving downloads of records found to contain certain types of errors in the PS End User records from the Company CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 64 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 2 Definition of Terms Cont d CENTURYTEL PS ALI GATEWAY The Company s computer facility that will interface with the Private Switch PS Provider Administration Site to receive Private Switch PS End User ALI updates and from which error reports will be returned Communication will be via dial up modem using a common protocol Host Provider The telephone company that serves exchanges within the 9 1 1 Customer s serving area and provides 9 1 1 service to the 9 1 1 Customer and where applicable acts as the coordinator of other regulated telephone companies which serve as Secondary Providers within the 9 1 1 Customer s serving area Master Street Address Guide MSAG A perpetual database defini
54. remaining on the Term and a Minimum Line Requirement of 50 lines will pay 15 00 x 50 x 3 2 250 00 If during an annual review of Customer s account the account falls below the Minimum Line Requirement for the discount tier the customer will pay a shortfall penalty of 60 00 for each line below the Minimum Line Requirement If the customer is charged a shortfall charge the Company may subsequently conduct quarterly audits and apply shortfall charges until the customer meets the Minimum Line Requirement The optional CLVP Feature Package does not contribute to the discount tier and is not subject to termination charges or shortfall penalty Early Termination Liability charges will be waived for CLVP customers who commit to a new term agreement that includes the same or greater number of equivalent lines or similar services e g channels within a 1 544 Mbps service for the same or greater term than their existing agreement Months accrued under the CLVP term commitment period will not apply towards the new commitment period CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 1 Original Page 10 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN CLVP Cont d D Application of Rates 1 Touch calling service charges and or Extended Area Service charges normally billed in addition to the local exchange service rate are included in the rates specified
55. service period for CORE CONNECT Customers who discontinue services within thirty days after establishment of service will be charged only for the number of days CORE CONNECT was in service Early termination liability charge for customers who subscribe to CORE CONNECT under a Term Discount Plan are as specified in 3 following Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 178 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d H CORE CONNECT Cont d 2 Regulations Cont d d CORE CONNECT lines cannot terminate into a PBX or other line trunking device except as otherwise indicated herein Components of CORE CONNECT will be converted to ala carte rates for the remaining services if customers remove any of the qualifying services All terms and conditions specified elsewhere for the respective services features requested as part of this plan shall apply Services selected as part of this plan can only be provided where technically available and compatible with other services the customer may choose to order CORE CONNECT cannot be combined with any other discounts unless otherwise specified This plan is not available to customers who are or become toll restricted Service Charges will not apply for those existing lines converted in place to business exchange service due to company initiated toll restrictions Such cust
56. service quality measurements set forth herein These reports are due forty five 45 days after the end of each quarter Interruptions not reasonably within the Company s control including but not limited to tornados hurricanes ice storms manufacturers defects terrorist acts vandalism sabotage cable cuts and customer equipment shall be taken into account when assessing service quality measurements if it can be shown that these uncontrollable factors had a major impact on the service quality measurement results CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 26 35 GENERAL REGULATIONS Rural ILEC Price Regulation Plan Cont d B Provisions of the Plan Cont d 8 Penalty For each QOS measurement missed a penalty will be assessed if the results for the preceding calendar year fall below the benchmarks established herein If the Company s yearly average statewide service result for a given service measurement falls below the objective the penalty for each measure will be calculated as follows Annual local service revenues for residential and business customers will be calculated using the sum of twelve months actual residential and business local service revenues The penalty base will be determined by multiplying the annual local service revenues calculated as described above by the appropriate percentage for ea
57. to no more than two percent 2 within each consecutive two 2 year period going forward The rates for the Basic Service Category may be adjusted as required by any governmental mandate subject to approval of the Commission pursuant to B 9 below As of the effective date this Plan capped rates for services in the Optional Discretionary Service Category at current rates for one 1 year Thereafter such rates may be increased within each consecutive two 2 year period up to four percent 4 per item or twenty five 25 cents per item whichever is greater Exception Companies are allowed to adjust rates to meet any rate floors established by the FCC Rates for services in the Optional Discretionary Service Category may be adjusted as required by any governmental mandate subject to approval of the Commission pursuant to B 9 below Intrastate access rates are capped at then current rates as of July 11 2013 Intrastate access rates may be adjusted on the Commission s own motion or as required by any governmental mandates pursuant to B 9 below Intrastate access rates are included in the Interconnection Service Category Package and Bundled Services are priced at the discretion of the company and may vary by exchange Depreciation Under this Plan each Company may determine and set its own depreciation rates Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section
58. to the initial term commitment period for existing lines in place During the renewal periods Customer must retain the minimum number of lines required for the Tier assigned under the original agreement Lines added during an auto renewal period are eligible for the rates extended under the CLVP If at the end of the second auto renewal period Customer has not executed a new agreement the rates for business individual lines and or key lines trunks including lines trunks in a hunting arrangement a k a rotary line service or rotary access service and ala carte rates for optional features selected with CLVP Feature Package if applicable will revert to the non contractual monthly rates in effect for those services as specified in CenturyLink s tariffs guidebooks schedules and or other local terms of service documents CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 1 Original Page 11 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN CLVP Cont d D Application of Rates 6 If at any time during an auto renewal period s Customer s total number of qualifying services fall below the minimum number of lines required to receive the CLVP discounted rates the lines trunks will no longer qualify for CLVP rates and will be charged at the prevailing non contractual monthly rates for business individual lines and or key lines trunks including lines
59. usage provided above 0 02 Cc Loop Extension Charge weak signal or beyond 18 kilofeet Per loop 32 00 Rates do not include access to the D Channel or ability to transport Data over the D Channel nitial installation of ISDN service includes two hours of labor to the demarcation point installations exceeding the two hour limit will incur Time and Material charges Also Time and Material charges if applicable will be applied for all work performed beyond the demarcation point CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 168 GENERAL EXCHANGE SERVICE PACKAGED SERVICES A SIMPLE CHOICE ONE and SIMPLE CHOICE TWO 1 Description Simple Choice One and Simple Choice Two are packages of features available to both residential and business customers Simple Choice One includes the features specified following and a flat rate access line Simple Choice Two includes two flat rate access lines Customers subscribing to Simple Choice One and Simple Choice Two are entitled to unlimited use of the service features specified 2 Features Following are the eligible call features All features may be not be available in all areas Anonymous Call Reject 77 Busy Redial 66 Call Forward Busy Call Forward No Answer Call Forward Remote Access Call Forwarding Call Transfer Ca
60. 20 2015 Section 2 1 Revised Page 173 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d C SIMPLE CHOICE BUSINESS ASSIST ADVANTAGE Cont d 3 Terms and Conditions a A customer may select an unlimited number of compatible services and features from the Features list All terms and conditions as specified elsewhere in this terms of service shall apply b Nonrecurring charges as specified elsewhere in this document do not apply for transactions involving additions deletions or changes to the services features requested as part of Simple Choice Business Assist Advantage However appropriate nonrecurring charges do apply for installation of moves and changes to the access line C Simple Choice Business Assist Advantage features must be activated by the customer before they can be used without incurring usage charges d All recurring charges applicable to an access line apply to Simple Choice Business Assist Advantage Among other things these can include but are not limited to EAS charges surcharges subscriber line charges and taxes e If access line rates for residence and business service as listed elsewhere in this document increase Simple Choice Business Assist Advantage rates may also increase upon Commission approval Service grandfathered as of December 5 2014 in General Exchange Tariff Section II MS 14 03 availability limited to existing customers at existing locations CenturyTel of
61. 5 Original Page 23 35 GENERAL REGULATIONS Rural ILEC Price Regulation Plan Cont d B Provisions of the Plan Cont d 6 Qualification Criteria a Each Company will provide to both residential and business customers at least one optional call plan Each Company was required to make broadband service available to eighty percent 80 of its Mississippi customers within two 2 years from the effective date A Company s broadband penetration deployment rate may be calculated at the Company s discretion based on either Households Passed or customers served Broadband service is defined as meeting the FCC Form 477 requirements in effect on the date this Plan was approved Each Company will comply with Quality of Service Standards as described in B 7 and subject to penalties as described in B 8 7 Quality of Service Standards QOS a General The Commission shall maintain oversight of the Company s regulated service quality for Residence and Business customers Three service quality measurements and reporting requirements are established to allow the Commission to monitor performance for high quality service All service results provided by the Company will be considered proprietary 1 Out of Service OOS Trouble Reports This service quality measurement is established with a benchmark set at eighty five percent 85 00 OOS Trouble Reports shall be addressed either by initiation of physical site w
62. 6k circuit Steerable ALI Software is required for each Competitive Local Provider CLP or Wireless vendor or their agent for each Company controlled database platform to which a Non Call Associated Signaling NCAS connection is required Steerable ALI is a Software product that provides a means of broadcasting a request for data across all active channels to retrieve the proper ANI ALI information for a given request In the event that the 9 1 1 Customer requests to begin construction of an MSAG ALI database prior to full application to C9 1 1 or E9 1 1 service charges for ALI database construction and maintenance may apply from the beginning of construction The PSAP s premises equipment used in conjunction with ANI Spill Service must be reviewed by the Company to determine the compatibility of the unit with the E9 1 1 Service requested If changes are necessary to make this service compatible with the services offered herein time and material charges will apply Selective Routing is available on an optional basis with E9 1 1 Service Optional 9 1 1 Features as described in this terms of service are available with E9 1 1 Service where conditions permit Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 80 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 4 Option
63. 8 Three Way Calling Three Way Calling allows a station user to add a third party to an existing call and thus enables a simultaneous conference between parties at multiple locations Toll Restriction Toll Restriction blocks the completion of calls that are directed to the outside operator or to outside the local calling area A Toll Restriction list may be assigned to either an individual line or shared by multiple lines Uniform Call Distribution Uniform Call Distribution is intended to distribute calls evenly among the stations in a Multiline Hunt Group When a caller is connected to an idle station the location of the next station is marked as the starting point for hunting when the next incoming call is received Once hunting begins it proceeds in a circular manner until an idle station is found Voice Data Protection Voice Data Protection allows a station user to inhibit intrusion features such as Call Waiting and Operator Verification which are directed to that line when it is busy Visual Audible Message Waiting Visual Audible Message Waiting provides a new visual message waiting indication capability for use with the voice message services integration and SMDI features Warm Line Warm Line provides a time out option with either Direct Connect Service or Manual Line Service The time out interval may be set at 1 to 14 seconds During the time out interval a station user will receive normal dial tone and can originate
64. Answer Call Forward Remote Access Call Waiting Cancel Call Waiting Call Waiting ID Three Way Calling Call Transfer Call Return Distinctive Ring Message Waiting Voice Mail Per Location Per Month Initial Bundle 2 through 10 bundle Exchanges Month to All Terms Month One Year Two Year Three Year Term Term Term Byhalia 60 00 40 00 35 00 32 50 30 00 Chulahoma 80 00 50 00 45 00 42 50 40 00 Olive Branch 70 00 40 00 35 00 32 50 30 00 Deregulated service CORE CONNECT 1 LITE customers must initially subscribe to a one year two year or three year term plan Month to month rates are available upon expiration of a TDP when customers do not renew or select a new TDP option CenturyTel of North Mississippi Inc d b a CenturyLink Effective 05 01 2015 Local Terms of Service Mississippi Section 2 Original Page 183 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d 1 2 H CORE CONNECT Contd 5 Rates and Charges Cont d c CORE CONNECT 2 Customers must also subscribe to the CenturyTel Long Distance LLC Business Unlimited Option Business Flat Rate Access Line or Key Service Hunting optional Unlimited expanded local calling where available Choice of the following features and services Caller ID with Name includes Anonymous Call Rejection Call Forwarding Call Forward Busy Call Forward No Answer Call Forward Remote Access Call
65. CTION CHARGES Charges applicable under special conditions are located at SPECIAL CONSTRUCTION AND PROVISION EXTENSION OF FACILITIES MS 15 03 LTOS CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 4 Original Page 1 CONNECTION WITH CUSTOMER PROVIDED EQUIPMENT AND FACILITIES GENERAL REGULATIONS Al Ownership use and maintenance of facilities on customer s premises B1 B2 B3 B4 Except as provided herein and in the schedules the utility shall furnish own and maintain all facilities including instrumentalities protective apparatus and other equipment necessary to provide telephone service All installations provided shall conform to the established construction standards of the utility All instrumentalities and equipment furnished by the utility in connection with a customer s service shall be carefully used and only authorized employees of the utility shall be allowed to connect disconnect move change or alter in any manner any or all of such instrumentalities and equipment The customer will be held responsible for loss or damage to any equipment or apparatus furnished by the utility on his premises unless such loss or damage is due to cause beyond his control Except as provided in A2 or A3 below no apparatus or device not provided or authorized by the utility shall be attached to or used in connection with telephone equipment
66. CTION WITH CUSTOMER PROVIDED PRIVATE MOBILE RADIOTELEPHONE SYSTEMS Telephone instruments furnished by the Telephone Company may be used alternately with customer provided private mobile radiotelephone systems Transfer of Telephone Company instruments to the alternate position for communication with private mobile radiotelephone system will be made by means of a switching and interface arrangement furnished by the Telephone Company RATE AND CHARGES Rates and charges not listed for equipment and facilities specifically covered by this terms of service will be provided based on cost plus 20 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 4 Original Page 10 CONNECTION WITH CUSTOMER PROVIDED EQUIPMENT AND FACILITIES COPLER ARRANGEMENT Installation Rate per Charge Month Data Access Coupler for connection of Customer provided data transmitting Equipment manual operation DATA CPLR 1097 25 00 2 50 Type 1001B Data Coupler 1001B CPLR 1331 25 00 4 50 Type 1001A Data Coupler 1001A CPLR 1332 25 00 9 50 Type 829 Coupler DATA Coupler 25 00 18 00 VOICE COUPLING ARRANGEMENT Voice Coupler manual VOICE CPLR 1098 10 00 4 00 INTERCONNECT DEVICE Burglar Alarm Recorders etc 4 50 CREDIT FOR CUSTOMER PROVIDED TELEPHONE INSTRUMENTS Where a customer provided instrument non key is used in lieu of a Telephone Company provided instrument as a main or extension sta
67. Calling Service is measured and billed on a usage sensitive basis subject to a monthly cap Usage time for Community Calling Service is accumulated by completed calls in minutes with any fraction counting as one minute Minimum connection time applicable is one month At the Company s discretion usage time for any given billing month will be accumulated based when usage data for calls are available for computer processing rather than the date the calls were made Community Calling Service is not subject to concessions or suspension of service rates Itemization of calls made under the Community Calling Service is not furnished only a summary of total minutes of use as necessary for billing is provided Calls placed within the designated calling areas that are not 7 digit or 1 direct dialed are not included in the plan and are charged at the established long distance and operator surcharge rates as specified under the Long Distance MTS Tariff of the Company All calls placed outside the designated calling areas listed in Section C are not included in Community Calling Service and are charged according to applicable Long Distance Tariffs Seven digit dialing capability for Community Calling Service will be subject to the availability of facilities Where such capability is not available Community Calling Service will be offered on a 1 dialing basis CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Missi
68. CenturyLink Local Terms of Service Mississippi Section 2 Original Page 149 GENERAL EXCHANGE SERVICE ADVANCED CALLING SERVICES Cont d C Definitions 5 Caller ID a Caller ID Number Only 1 This feature enables the customer to receive the calling directory number on incoming calls The calling number will be delivered to the called party s Customer Premises Equipment CPE When Caller ID Number Only is activated on a customer s line the Directory Number of an incoming call will be sent to the display of the CPE during the first long silent interval of the ringing If the incoming call is from a caller served by a PBX only the main number of the PBX is transmitted and available for display If the incoming call originates from a multi line hunt group the telephone number transmitted will always be the main number of the hunt group A directory number will not be displayed for operator assisted calls out of area calls calls marked private by the originator or calls originating from coin and party line stations An originating caller s calling directory number may not be displayed at the called party under the following conditions a The calling number will not be displayed if the called party is off hook The called party must be on hook to receive the caller s data If the customer subscribes to both Call Waiting and Caller ID Number Only and is on an existing call a second incoming call will not be d
69. CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Title Original Page 1 Effective May 1 2015 this Local Terms of Service contains the terms conditions and rates for services formerly found in the CenturyTel of North Mississippi Inc d b a CenturyLink General Exchange Tariff CenturyTel of North Mississippi Inc d b a CenturyLink is referred to with this Local Terms of Service as CenturyLink or Company CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 06 02 2015 Table of Contents 2nd Revised Page 1 TABLE OF CONTENTS SECTION SUBJECT Table of Contents Trade Names Trade Marks and Service Marks 1 Local Exchange Services 2 General Exchange Services 3 Service Extension Policy Construction Charges 4 Connection w Customer Provided Equipment and Facilities 5 Regulations 6 Definitions 7 Promotions TRADE NAMES TRADEMARKS AND SERVICE MARKS The following list of trade names trademarks and or service marks which may be used for services offered herein are owned by CenturyLink Inc or a subsidiary of CenturyLink Inc and are used by CenturyLink with express permission Trademark and service mark designations will not be listed hereafter in this Local Terms of Service However the laws regarding trademarks and service marks are applicable Trade names trademarks and service marks that are owne
70. Company or at any agency authorized to receive such payments CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 7 GENERAL REGULATIONS 12 Customer Billing Cont d F For billing purposes each month is presumed to have thirty days G Retroactive billing adjustments will not be made for a period exceeding three years H The Company may temporarily suspend service in the event the customer fails to pay any amount due 13 Minimum Contract Period A Except as specified elsewhere in the local terms of service the minimum contract period is one month from the date service or additions to service are established and the minimum charge is the authorized rate for one month For purpose of rate administration each month is considered to have thirty days B The Company may require a contract period longer than one month at the same location in connection with special types or arrangements of equipment or for unusual construction necessary to meet specific demands for service 14 Abuse or Fraudulent Use of Service A The service is furnished subject to the condition that there will be no abuse or fraudulent use of the service Abuse or fraudulent use of service includes 1 the use of service or facilities of the Company to transmit a message or to locate a person or otherwise to give or obtain information without payment of the charge applicab
71. Connect 2 LITE customers must initially subscribe to a one year two year or three year term plan Month to month rates are available upon expiration of a TDP when customers do not renew or select a new TDP option CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 07 20 2015 Section 2 Original Page 184 1 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d l HOME PHONE II 1 Description a Home Phone Il is an optional enrollment plan that permits residence customers to receive Local Exchange Service and additional features and services for a flat monthly rate b Home Phone Il customers must subscribe to a qualifying long distance plan c Home Phone Il includes the following services and features Residence Flat Rate Access Line Choice of the following features Anonymous Call Rejection Busy Redial Call Forward Busy Call Forward No Answer Call Forwarding Call Forward Remote Access where available Call Return Call Waiting Call Waiting ID Caller ID Cancel Call Waiting Message Waiting Indication Selective Call Accept Selective Call Forward Selective Call Rejection 3 Way Calling VIP Alert Voice Mail Available as of December 5 2014 originally appeared in General Exchange Tariff Section Il MS 14 03 Effective 07 20 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 184 2
72. Cont d 5 All rates and charges in connection with the STS Provider and all repairs and rearrangements behind and including the STS Provider s communication system will be the responsibility of the STS Provider customer of record owner The Company will not be responsible for the transmission quality beyond the Network Interface with the Shared Tenant Service Provider The Network Interface must be located within the STS Area being served by the STS Provider The STS provider will be the single point of contact for all shared tenant services provided in the STS Area Service orders for resale and sharing arrangements will be accepted by the Company only from the STS provider provided however the Company will respond to repair and maintenance requests from clients and in such circumstances the STS provider will be responsible for any maintenance of service charges that may be billed by the Company Customers who choose t obtain service directly from the Company may subscribe to any local exchange service directly from the Company may subscribe to any local exchange service available If a customer does business with both the STS Provider and the Company measured service will be required Nothing in this section impairs the Company s franchise or ability to operate in the state This local terms of service is not intended nor does it enfranchise or certify the recipients of this service as a telecommunications company A single STS
73. ERVICE Cont d G Rates 1 Payphone Service a Instrument Implemented Flat per line Central Office Implemented Flat Rate Selective Class of Call Screening Coin Supervision Transmission Monthly Rate 54 15 41 00 2 00 1 70 Nonrecurring Charge Applicable Nonrecurring Charge Applicable Nonrecurring Charge CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 23 GENERAL EXCHANGE SERVICE EMERGENCY CONFERENCE SERVICE A General Emergency Conference Service is furnished in the interest of the public safety by means of equipment located in a central office of the Company through which any exchange customer may make an announcement to several exchange stations simultaneously Rates Monthly Installation Rate or Move 1 Automatic type a Up to 10 reporting stations 31 00 50 00 b Up to 20 reporting stations 46 00 100 00 Conditions 1 This service may be furnished in connection with individual line service but at the option of the Company when equipment and facilities permit may be furnished to party line customers 2 A contract or agreement for Emergency Conference Service will be for a minimum service period of three 3 years 3 Equipment instruments and lines on the customer s premises furnished by the Company shall be and remain the property of the Company whose agents a
74. Feature Packages apop D Call Waiting with Call Forwarding Call Waiting with Speed Call 8 Call Waiting with Speed Call 30 Call Waiting with Call Forwarding and Speed Call 8 Call Waiting with Call Forwarding and Speed Call 30 Call Waiting Call Forwarding and 3 Way Calling including Speed Call 8 Call Waiting Call Forwarding and 3 Way Calling including Speed Call 30 Monthly Rate Per C O Line Equipped Residence Business 2 00 2 00 2 00 2 00 3 00 3 00 2 00 2 00 1 50 1 50 1 50 2 25 2 50 3 00 3 25 3 75 3 00 3 00 5 00 5 00 Per Use Charge Residence Business 0 75 0 75 0 75 0 75 0 75 0 75 3 75 3 55 4 30 4 95 5 65 7 40 8 00 These charges are in addition to regular charges for class and grade of service furnished Monthly Rates per access line not required Usage Sensitive requires completion and bridging of second call Multi feature discounts do not apply to Usage Sensitive Service Grandfathered to existing customers at existing locations CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 138 GENERAL EXCHANGE SERVICE PERSONAL AUTOMATIC PAGING A Regulations 1 Definition a Tone Only This service is provided by means of pocket receiver units which are connected via radio channels with a base station transmitter which is connected to the Telephone Company s Central O
75. GE A General 1 Foreign central office service is exchange service furnished to a subscriber in a multi office exchange from a central office other than one from which service would normally be furnished Foreign exchange service is an exchange service furnished to a subscriber from an exchange other than the one from which he would normally be served Foreign central office service and foreign exchange service are not in accord with the general plan of furnishing telephone service and such service is furnished only under special conditions where warranted by the circumstances involved and provided facilities are available Foreign central office or foreign exchange service is available in connection with individual line main station service and private branch exchange service only Miscellaneous equipment other services or equipment or facilities used in connection with foreign central office or foreign exchange service are furnished subject to the rates and regulations applying in the foreign central office or foreign exchange from which the subscriber is served CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 112 GENERAL EXCHANGE SERVICE FOREIGN EXCHANGE Cont d B Foreign Central Office Service 1 The rate for foreign central office service is the monthly rate for the class of service desired plus a foreign central offi
76. GE SERVICE ADVANCED CALLING SERVICES Cont d 16 1 Subscriber Activated Blocking PIN Cont d E Rates and Charges 1 The rates and charges following are for Advanced Calling Services only and are in addition to the applicable Service Connection Charges monthly rates and non recurring charges for access lines and other services or equipment with which they are associated 2 Local or Message Toll Service calls established by using Busy Redial 66 and Call Return 69 will be charged at the current rates 3 A Service Order Charge is applicable when adding Advanced Calling Services as stated in Section Il Per Month Per Month Advanced Calling Services Residence Business Anonymous Call Reject 77 1 75 1 75 Busy Redial 66 2 75 3 75 Call Pickup 3 75 3 75 Call Return 69 2 75 3 75 Call Trace 57 5 00 per activation 5 00 per activation 25 00 month cap 25 00 month cap Call Waiting Deluxe 3 25 3 25 Call Waiting ID 0 75 0 75 Caller ID Number Only 4 75 5 75 Caller ID 7 25 8 25 Long Distance Alert 3 00 3 00 Selective Call Accept 64 3 00 3 00 Selective Call Forward 63 3 00 3 00 Selective Call Rejection 60 3 00 3 00 Subscriber Activated Blocking PIN 2 50 2 50 VIP Alert 3 00 3 00 Privacy Protector 2 95 3 95 Per Use Charge Residence Business Usage Sensitive Call Return 69 0 75 0 75 Multi feature discounts do not apply to Usage Sensitive Features Grandfathered to existing customers at their present location Cen
77. LINK BUSINESS BUNDLE contains the terms and conditions for CENTURYLINK BUSINESS BUNDLE B RATES AND CHARGES 1 Nonrecurring Charge Activation Fee Per Line 50 00 2 Monthly Rates Per Line Per Location Monthly Rate Initial Bundle 45 00 2 through 10 Bundle 19 99 Hl Rates for required long distance and or non regulated services apply in addition to the rates for the location portion of this bundled service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 11 01 2015 Section 2 Original Page 184 5 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d SECOND LINE BUNDLE A Description A bundled service offering is available to residential customers with at least one residential one party access line The offering includes an additional residential one party access line with Call Waiting The Company will waive the appropriate nonrecurring charges for residential customers If any required component of the service bundle is discontinued discounts may no longer apply and or all remaining components may convert to the regular monthly rate B Rates Monthly Rate Residential Bundle 11 95 ECONOMY PACK BUNDLE A Description The Company will provide residential customers with an access line the Subscriber Line Charge Caller Id and Call Waiting Customers willing to have term commitments will have a 5 00 reduction per month for a 12 month
78. LL MESSAGE A toll message on which at the request of the calling party the utility arranges for a messenger to notify a person at the called address to go to a telephone CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 12 DEFINITIONS A3 PERSON TO PERSON TOLL MESSAGE A toll message in which the user stipulates a desire for communications with a specified person or extension station at a specified toll point A4 STATION TO STATION TOLL MESSAGE A toll message in which the user stipulates a desire for communication only with a specified telephone or switchboard A5 COLLECT MESSAGE A toll message in which the user stipulates that the called party accepts and pays all charges associated with the message A6 THIRD NUMBER A toll message in which associated charges are billed neither to the calling station nor to the called station but rather to a station not involved in the message A7 CREDIT CARD CALL A toll message in which associated charges are billed to credit card number assigned by a telephone utility and issued to either the called or calling party TOLL RATE The initial period charge prescribed for toll messages usually based upon the duration of the initial period and distance between exchanges TOLL SERVICE Toll service is that part of the total telephone service rendered by the utility which is furnished between custo
79. Link Local Terms of Service Mississippi Section 2 Original Page 161 GENERAL EXCHANGE SERVICE INTEGRATED SERVICES DIGITAL NETWORK Cont d C Terms And Conditions Cont d 1 General Cont d e One directory listing will be provided with each BRI or PRI service Additional directory Listings will be furnished subject to the rates and conditions specified in Section Il Directory Listings of this document Suspension of ISDN Vacation Number Reservation if applicable in this document is not permitted The Company shall terminate ISDN Service at the Company network interface The customer shall reimburse the company for all costs incurred to redesign ISDN service due to changes caused by CPE and wiring including riser cable not owned by the Company Should ISDN service fail due to CPE and inside wiring including riser cable not owned by the Company or power failure or Act of God the responsibility for failure shall be solely that of the customer and the Company shall have no liability of any kind The customer is responsible for placement installation operation maintenance repair and replacement of all inside wire including riser cable and CPE not owned by the Company used in connection with this service Premises wiring and CPE must be compatible with the Company s provision of ISDN Service If an ISDN Service interruption disconnection error performance failure or some other out of service conditi
80. Met Penalty 83 00 84 99 0 50 x Annual LSR EOY Customer Base 81 00 82 99 0 75 x Annual LSR EOY Customer Base lt 81 00 1 00 x Annual LSR EOY Customer Base Regular Service Installation Completed Less Than or Equal to 5 Business Days Business Days Penalty lt 90 00 0 75 x Annual LSR EOY Customer Base Regular Service Installations Completed Less Than or Equal to 10 Business Days Penalty lt 99 00 0 75 x Annual LSR EOY Customer Base B Per Occurrence Penalties Failures to meet the applicable OOS Trouble Reports service quality measurement set forth in paragraph 7 B 1 of this Plan will result in a 5 Business Day credit not to exceed one 1 month s local access service charge For bundles or packages missing this measurement will result in a 5 Business Day credit not to exceed 25 This penalty will apply in lieu of Rule 38 Failures to meet the applicable Customer Appointments Met service quality measurement set forth in paragraph 7 B 2 of this Plan will result in a 25 customer credit that will apply per occurrence Effective 11 22 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 5 2nd Revised Page 28 35 36 GENERAL REGULATIONS Rural ILEC Price Regulation Plan Cont d B Provisions of the Plan Cont d 9 Exogenous Changes a With Commission review and approval the Company may adjust the pric
81. North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 11 01 2015 Section 2 2 Revised Page 174 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d C SIMPLE CHOICE BUSINESS ASSIST ADVANTAGE Cont d 4 Rates Residence Business Monthly Monthly Monthly Rate Rate Simple Choice 35 95 N A Business Assist Advantage N A 51 65 Nonrecurring A nonrecurring charge will not apply for installation of the features for Simple Choice Business Assist Advantage Installation moves and changes to the access line s will incur the appropriate nonrecurring charges found in Section 2 D CALLER ID EXTRA The Company will offer a feature plan to residential customers who subscribe to Caller ID Name and Number Call Waiting Call Waiting ID and Call Forward for a package price of 10 95 per month In addition all applicable nonrecurring charges will be waived E CALLER ID PLUS The Company will offer a feature plan to residential customers who subscribe to Caller ID Name and Number Call Waiting and Call Waiting ID where available for a package price of 8 95 per month In addition all applicable nonrecurring charges will be waived 1 Service grandfathered as of December 5 2014 in General Exchange Tariff Section Il MS 14 03 availability limited to existing customers at existing locations The monthly rate will be discounted by 5 00 when customers al
82. Original Page 54 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d D Definitions Cont d 40 41 42 43 44 45 Paging Access Paging Access allows selected stations to have dial access to customer provided loudspeaker paging equipment A line or a tie trunk is required to support the customer s paging equipment Preferential Hunting Preferential Hunting allows any station in a Multiline Hunt Group to have its own preferential hunting list If a call is made to a station with a Preferential Hunting list assigned to it and that station is busy the preferential list is first hunted until an idle station is found If an idle station is not found on the preferential list the hunt will proceed to the entire hunt group Queueing Queueing may optionally be used when all stations in a hunt group are busy When this occurs a Call is placed into a queue The call remains in the queue until an idle station is located Up to ten calls can be in queue for a Multiline Hunt Group Queueing cannot be provided for Preferential Hunt groups or Series Completion groups Regular Hunting Regular Hunting or Linear Hunting is performed in a sequential fashion across all members of a Multiline Hunt Group The search for an idle station starts with the pilot number If the first station is busy the group is sequentially hunted until an idle station is found If there are no idle stations available the caller receives a bu
83. Provider may serve more than on STS Area but each STS Area must be served by a separate STS system Such separate systems may not be interconnected by the use of tie trunks or any other means This provision however shall not be interpreted to preclude an STS provider from transmitting long distance traffic or administrative data signaling or stored voice messages between STS Areas Intercom calling between unaffiliated Clients of the STS Provider is prohibited Any local call originated by a Client or by the STS Provider and terminated to an unaffiliated entity within the same STS Area or to any other STS Area must be switched through the Company s Central Office Switching Equipment CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 32 GENERAL EXCHANGE SERVICE SHARED TENANT SERIVCE STS Sharing and Resale of Basic Local Exchange Service Cont d B General Cont d 10 An STS Client may designate the STS Provider as its agent for purpose of ordering tie trunks channel services off premises extensions foreign exchange lines and similar services An STS Provider acting as an agent for an STS Client pursuant to this paragraph shall be responsible for all charges incurred for the services in question In all cases in which an STS Client orders such services through an STS Provider the STS Provider shall configure its system so that th
84. Provider s premises The PS is connected by a common group of trunks to one or more Telephone Company central offices to provide Public Switched Network services to a number of station lines A Private Switch can be a PBX or PABX Private Switch ALI Service Trunk A Centralized Automatic Message Accounting CAMA type trunk dedicated to routing 911 calls from a PS to a Selective Router to a Tandem to a central office serving a PSAP or to a PSAP The termination of this trunk is determined by the network configuration and PSAP terminating equipment The Service Trunk is designed with the PS as an equivalent to an end office and transmits the voice and ANI of the 911 caller Private Switch End User PSEU An individual authorized to use the telephone services of a private switch via a station line Each station line is associated and identified with one individual Private Switch Provider PSP or PS Provider A private entity that provides telephone service to end users via a private switch PS ALI Entry Interface Service Establishes a telecommunications port accessible from the public switched network on the CENTURYTEL PS ALI Gateway to receive PSEU records from a third party private switch database service and processing those records in the same manner as for the CENTURYTEL PS ALI Entry software customer CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Or
85. R PROVIDED EQUIPMENT AND FACILITIES GENERAL REGULATIONS Cont d A3 Customer provided equipment Contd B6 Responsibility of the customer C1 C2 C3 C4 In compliance with Part 68 of F C C Docket No 19528 customer provided equipment may only be connected to individual line exchange The customer shall notify the utility of each line to which said equipment is to be connected and shall notify the utility when such equipment is permanently disconnected The customer will also provide the utility with the F C C Registration Number and ringer equivalence number of the customer provided equipment All combinations of customer provided registered or non registered equipment including but not limited to wiring shall be installed operated and maintained in compliance with requirements set forth in Part 68 of F C C Docked No 19528 No combination of customer provided registered or non registered equipment including but not limited to wiring shall cause electrical hazards to Utility personnel interfere with the operation of or cause harm to utility s equipment or facilities or interface with service of persons other than the user of such equipment Upon notice from the utility that the equipment of the customer is causing or is likely to cause such interference or hazard the customer shall make such changes as may be necessary to remove or prevent such interference of hazard The utility may discontinue service for failure
86. RATE AREA A specific area within which local telephone exchange service other than rural line service is furnished at filed rates without primary station mileage charges BASE RATE INTERFACE BRI consists of up to three district channels on one pair of wires two B Bearer Channels and one D Delta Channel BRI Service is available in non measured or measured rated options BRI Service is compatible with National ISDN 1 and includes circuit switched voice and circuit switched data BUSINESS SERVICE Telephone service furnished to customers where the actual or obvious use is principally or substantially of a business professional or occupational nature CENTRAL OFFICE A switching unit in a telephone system which provides service to the general public having the necessary equipment and operating arrangements for the terminating and interconnecting customer lines and trunks or trunks only There may be more than one central office in a building or exchange CENTRAL OFFICE LINE A circuit directly connecting an individual or party line main station private branch exchange switchboard or an interconnecting system with a central office CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 2 DEFINITIONS CHANNEL A path for communication between two or more stations or utility offices furnished in such a manner as the utility may elect whe
87. Residence 6 00 b Business 11 00 2 Service Establishment Charge Per Application a Each 30 00 3 Measured Rates a Exchanges of Olive Branch and Byhalia 1 Minute 0 04 Each Additional Minute 0 03 b Exchange of Chulahoma 1 Minute 0 05 Each Additional Minute 0 04 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 36 GENERAL EXCHANGE SERVICE SUPPLEMENTAL EQUIPMENT SERVICES Direct Inward Dialing DID Service Rules and Regulations A DID service permits calls incoming to a PBX or other CPE from the network to reach a specific station line number without the assistance of an attendant DID service is provided subject to the availability of facilities and may be furnished from the central office which regularly serves the area in which the customer is located or from a foreign central office equipped to provide DID service subject to the appropriate intra interexchange rates Rates are in addition to the rates shown elsewhere in this local terms of service and other Company Tariffs for the services and equipment with which this offering is associated The service includes central office switching equipment necessary for in dialing from the network directly to station lines associated with customer premises switching equipment The service must be provided on all trunks in a group arranged for inward service Each trunk
88. SIMPLE CHOICE BUSINESS ASSIST ADVANTAGE 1 Description Simple Choice Business Assist Advantage is a package of features available to both residential and business customers This package is only available to Simple Choice Business Assist Advantage customers and includes the features specified following and a flat rate access line with touch calling Customers subscribing to Simple Choice Business Assist Advantage are entitled to unlimited use of the service features specified 2 Features Following are the eligible call features All features may not be available in all areas Caller ID Number Only VIP Alert Caller ID Distinctive Ring Call Waiting Cancel Call Waiting Home Intercom Call Waiting ID Busy Redial 66 Call Waiting Display Deluxe Call Forwarding Call Forward No Answer Call Forward Busy Call Forward Busy No Answer Call Forward Remote Access Call Transfer Call Return 69 3 Way Calling Message Waiting Indicator Anonymous Call Reject 77 Selective Call Accept 64 Selective Call Forward 63 Selective Call Rejection 60 Long Distance Alert Speed Call 8 or Speed Call 30 Privacy Protector where available Voice Mail where available Service grandfathered as of December 5 2014 in General Exchange Tariff Section II MS 14 03 availability limited to existing customers at existing locations CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 07
89. Such incoming calls are routed from the 9 1 1 control office location of the selective routing function to a preselected PSAP Directory Number DN A seven digit number assigned in an area code to uniquely identify a telephone subscriber In PS ALI applications the ANI generated with each 9 1 1 call forwards the Direct Inward Dial DID Station line seven digit number to the PSAP Emergency Response Agency For the purpose of this document an Emergency Response Agency ERA is a functional division of an agency authorized to respond to requests from the public to meet emergencies related to safety and or health The agency is prepared to provide its service s in response to a 9 1 1 call received at or transferred from a PSAP Emergency Service Number An Emergency Service Number ESN is assigned by the 9 1 1 Customer to all subscribers served by each combination of Emergency Response Agencies i e which police fire and ambulance service is responsible for that subscriber s location Thus the service area of each PSAP and Secondary PSAP can be defined in terms of the ESNs for which it is responsible The ESN is recorded in the ALI database where established to inform the PSAP attendant which ERA is responsible for each 9 1 1 caller s location and in the Selective Routing records where Selective Routing is established to assist in determining call routing to the correct PSAP End User An individual who may place a 9 1 1 call in
90. Three Five Tier Minimum Moe Year Line Terms Requirement 10 49 10 00 10 00 50 499 10 00 10 00 500 999 10 00 10 00 1000 3000 10 00 10 00 Touch calling service Trunk Hunting and Extended Area Service where applicable are included in these rates CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 1 Original Page 13 LOCAL EXCHANGE SERVICE CALL LINE IDENTIFIER 1 General A Call Line Identifier is used to attempt to trace and identify at the request of a subscriber the source or origin of obscene harassing and or other nuisance type of telephone calls Call Line Identifier service is intended for situations where subscribers require extended trace for a specified length of time on a per line basis The Call Trace feature as specified in Section 2 of the local terms of service differs from Call Line Identifier service in that Call Trace is activated and chargeable on a per call basis Regulations A Subscribers must initiate requests for Call Line Identifier service by contacting the Annoyance Call Center Requests for Call Line Identifier service will be evaluated by the Company s Annoyance Call Center Call Line Identifier arrangements will be provided at the discretion of the Company subject to the availability of facilities and line identification equipment Call Line Identifier will be provided on a per line basis
91. VICE CUSTOM CALLING SERVICES Cont d A General Cont d 7 Call Forward Remote Activation Allows activation and deactivation of Call Forwarding from another telephone served by the same central office The remote activation feature charge is in addition to the charge for Call Forwarding Hot Line Requires the user to place the telephone in an off hook condition The line is then automatically routed to a predetermined local or long distance telephone number The Hot Line telephone is a non dial instrument which restricts it to this application only Call Forward Busy Enables an incoming call to be automatically directed to a predetermined alternate telephone number if the intended call destination encounters a busy signal Call Forward No Answer Enables an incoming call to be automatically directed to a predetermined telephone number if the intended call destination is not answered after a specified number of rings A subscriber to this feature designates the number of rings to be received before an incoming call is routed to another number when the feature is installed Call Transfer Call Transfer allows the customer to transfer calls to another number by entering a transfer access code followed by the transfer to dialing number All calls originating or terminating can be transferred Cancel Call Waiting Allows a customer to prevent on a per call basis any incoming call from waiting on the line The incoming call re
92. Waiting s SS Ss Ss Ss IH IK OON OURWD o Non AA N OSa alaaa annann ee ee ee ee ee es ee ee ee ee em ree ror wre wT wr NSE SES a PVUVNV Pepe ce Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 40 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d B Rates and Charges Cont d 2 Centrex Line Rates Cont d b The following per line business rates and charges apply for contract periods ranging from month to month to 60 months Residence rates are only offered on a per line monthly basis The customer is required to pay for the number of months in the service period selected Business Rate Per Line Number Monthly 24 36 48 60 of Lines Rate Months Months Months Months 2 3 29 70 28 00 26 25 24 55 21 95 4 6 28 85 27 15 25 50 23 85 21 30 7 10 27 55 25 95 24 35 22 75 20 40 11 20 23 95 22 60 21 20 19 85 17 75 Over 20 Telecommunication Utility Individual Contract Residence Line Rate Number Monthly of lines Rate 2 6 19 55 Service Establishment Charges Nonrecurring Charges 50 00 10 00 Per System Per Line The above rates and non recurring charges are in addition to the applicable service ordering charge as elsewhere within this document Centrex lines that terminate in key system common equipment or other CPE that performs pooling or switching functions must be provided in a squared arr
93. a called line The customer may request these services for a charge where facilities are available by calling the 0 Operator B Application of Charges 1 The charges specified in c following will apply to all requests except a Emergency requests from official emergency agencies when the request is received on an agency line from agency personnel b Emergency requests in which the caller identifies that the request is to 1 an official public emergency medical number or 3 a privately endowed and operated suicide drug alcohol or runaway crisis reporting center Cc Requests in which the operator encounter a trouble condition or has reason to believe a trouble condition exists C Rates 1 Verification A charge of 1 20 applies each time the operator verifies a called line and hears voice communication 2 Interruption A charge of 1 65 applies each time the operator interrupts a conversation that is in progress on the called line The charge is for the interrupt service and does not depend on whether the called party agrees to release the line and accept the call 3 If an operator both verifies the condition of the line and interrupts conversation on the same request the interrupt charge only applies 4 The charges for Verify Interrupt service are in addition to any applicable message rates CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Secti
94. ad installation labor installation labor overhead nnan a b c d ILL Da In connection with Marketing and Sales studies Marketing and Sales programs the Company reserves the right to waive service connection charges move and change charges and recurring monthly service charges within specified areas for such periods of time as designated by the Company CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 16 26 27 28 GENERAL REGULATIONS Advance Wiring Where requested and while the state of the construction permits the Company may install concealed inside wiring in single and two family residences This includes arrangements for an individual or party line service and extension telephones and for jacks installed at the outlets either at the time of installing Advance Wiring or when service is established Pre wiring will be charged at the multi element charges billed at the time service is connected based upon the number of pre wired outlets Where the type of construction in larger residence structure permits or where more than one line is included Advance Wiring will be provided at charges based on the circumstances in each case Taxes and Fees Chargeable to Customers In the event a municipality county or other political subdivision of the State of Mississippi imposes upon or collects or receives from the Company
95. ages to foreign exchange main stations or private branch exchange systems are the established rates for message to stations located in the foreign exchange area CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 115 GENERAL EXCHANGE SERVICE OPTIONAL CALLING PLAN A Optional Calling Plan Extended Community Calling Plan This plan is optional and will apply only to direct calls from Memphis and Hernando to Olive Branch and billed to the Olive Branch subscriber 1 The Optional Calling Plan will be based on an hourly rate with a minimum time of one hour calling monthly After the initial one hour period time will be charged for in six 6 minute segments A minimum time of one minute will be charged for each call 2 Rates Residence 3 15 Each additional 1 10 hour 0 31 Business 3 55 Each additional 1 10 hour 0 35 Circle Calling Plan The Intrastate Circle Calling Plan offered by Bell may be provided at the Intrastate rates filed with the Commission by South Central Bell CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 116 GENERAL EXCHANGE SERVICE OPTIONAL CALLING PLAN Cont d A Optional Calling Plan Extended Community Calling Plan This plan is optional and will apply only to direct dialed calls from Memphis to Byh
96. al Channel Termination charges Channel Mileage charges and Installation charges will apply whenever a spare channel is configured as a leg to the customer designated premises Additional Channel Mileage charges will apply when the transfer arrangement is not located in the customer designated premises serving wire center kk CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 100 GENERAL EXCHANGE SERVICE SWITCHED DATA SERVICES A General 1 Switched Data Service is a usage sensitive digital central office switched services designed to provide access connectivity for data transport to users who do not require full time point to point dedicated services This service provides for a connection capable of up to 64 Kbps digital transmission between the subscriber location and a suitably equipped end office via two wire subscriber speeds from 300 bps through 19 2 kbps and synchronous data access at speeds from 1200 bps through 64 kbps The availability of all data transmission speeds up to 64 depends on the technical limitations of the network and serving central office This service permits direct dialing between lines connected to the service and the direct dialing of outgoing calls Incoming calls are received through direct dialing into the Switched Data Service access lines This service is not provided for the transmission of voice communi
97. al Services a Selective Routing 1 Selective Routing Service routes calls to the correct PSAP based on the caller s ANI This service is available when a C9 1 1 or E9 1 1 system is served by more than one PSAP or when a central office is split by a political boundary and one of the political areas does not subscribe to 9 1 1 services The 9 1 1 Customer is responsible for the following a Providing a correct set of addresses and ranges known as a Master Street Address Guide MSAG with Emergency Service Numbers ESN assigned to each address Each ESN must be assigned to a PSAP This must include all Company and participating telecommunication service subscriber addresses and be based upon Company standards Verifying the accuracy of the call routing by participating in tests with the Company prior to service establishment and subsequent to any ESN change to ensure that calls from each ESN are correctly routed Advising the Company in a timely manner of any changes in the MSAG or ESN assignments Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 81 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 4 Optional Services Cont d a Selective Routing Cont d 2 The following rate elements apply to Selective Routing a b Database Administrat
98. al office line connection charge does not apply CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 10 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Installation Charge Installation Charges where applicable are identified and presented throughout this local terms of service as a part of the offering of individual items of equipment or of service features Termination Charge 1 A Termination Charge is determined by applying the percentage of the unexpired portion of the Basic Termination Charge for the Initial Service Period to the full Initial Service Period a The Basic Termination Charge and the Initial Service Period are indicated in the section of this local terms of service covering the service items to which they apply When a subscriber discontinues one or more stations of a group of the same item the equipment latest installed shall be considered as the equipment first discontinued When a subscriber cancels an order for service carrying a Basic Termination Charge prior to the establishment of that service a termination charge applies equal to the cost incurred by the Company in engineering ordering and providing the equipment and disposing of it less credits obtained through disposal The termination charge in this event will not exceed the Basic Termination Charge CenturyTel of North Mississippi Inc d b a CenturyLin
99. alia and billed to the Byhalia subscriber 1 The Optional Calling Plan will be based on an hourly rate with a minimum time of one hour calling monthly After the initial one hour period time will be charged for in six 6 minute segments A minimum time of one minute will be charged for each call 2 Rates Residence 3 15 Each additional 1 10 hour 0 31 Business 3 55 Each additional 1 10 hour 0 35 Circle Calling Plan The Intrastate Circle Calling Plan offered by Bell may be provided at the Intrastate rates filed with the Commission by South Central Bell CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 117 GENERAL EXCHANGE SERVICE COMMUNITY CALLING SERVICE CCS A General 1 Community Calling Service provides measured service at the rates and terms contained herein for all calls from stations located in the exchanges of Olive Branch Byhalia and Chulahoma to stations located in the Memphis Metro Exchange Area and Desoto County as listed in Section C below Community Calling Service is applicable only on 7 digit or 1 direct dialed sent paid messages originating in the Olive Branch Byhalia and Chulahoma exchange area and terminating in the exchange listed in Section C B Conditions 1 The provision of Community Calling Service is subject to the availability of facilities as determined by the Company Community
100. allows for the interconnection of Local Area Networks LANS or other compatible customer premises equipment for the purpose of connecting to a frame relay network FRAS also allows for the interconnection of a customer designated premises to a DSL Access Service Connection Point The terminal equipment accumulates the customer data and puts it into a frame relay format suitable for transmission over the FRAS network This terminal equipment must conform to American National Standards Institute and Telecommunication Standardization Bureau of the International Telecommunication Union ITU T formerly Committee Consultant de International Telegraphique et Telephonique CCITT standards FRAS permits customers to share network bandwidth for data transmissions The Company concurs in the regulations for the service and description as specified in the National Exchange Carrier Association Inc Tariff F C C No 5 ACCESS SERVICE Section 16 and the rates and charges as set forth in Section 17 4 of the same tariff CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 07 01 2015 Section 2 1 Revised Page 186 GENERAL EXCHANGE SERVICE REMOTE CALL FORWARDING A General Remote Call Forwarding RCF is a network service that uses a telephone number and electronic central office facilities to forward automatically all calls dialed to the RCF telephone number to the customer s telephone number
101. and facilities provided by the utility The utility shall have the right to disconnect the service during the continuance of such attachment or connection Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 4 Original Page 2 CONNECTION WITH CUSTOMER PROVIDED EQUIPMENT AND FACILITIES GENERAL REGULATIONS Cont d A2 Connection with certain customer provided facilities B1 B2 General Facilities owned by the customer may be connected with the facilities of the utility to the extent and in accordance with the provision of B2 B3 and B5 below when such connection is required by military necessity or public safety or when the customer owned facilities are in locations so hazardous remote or inaccessible that the utility considers it undesirable to install and maintain its own facilities in such locations or when otherwise provided for herein All such connections of customer proved facilities shall be made under and in accordance with the provisions of contract made by and between the utility and the customer The United States Government C1 C2 C3 The Department of Defense Telephone facilities owned and maintained by the Department o Defense serving establishments such as are used as military posts navy yards naval operation bases flying fields training center munition plants arsenals supply bases military hospitals navy hospitals
102. angement in order to remain Centrex local terms of servcie rates A squared arrangement is one in which the number of Centrex lines equals the number of stations lines served by the key system common equipment and or the CPE switching pooling equipment If the number of stations served by the CPE common equipment and or switching equipment exceed the number of Centrex lines the Centrex lines will be rated at the appropriate Key trunk of PBX Trunk rates plus 6 00 per trunk for the additional Centrex functionality CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 41 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d B Rates and Charges Cont d 2 End User Common Line Charges EUCL a The FCC End User Common Line Charge EUCL will be assessed based upon the total number of Centrex lines to which the customer subscribes This amount will be collected by the Telephone Company and forwarded to the National Exchange Carrier Association Intrastate Subscriber Line Charges will be also be assessed based on the total number of Centrex Lines 3 Individual Station Features a Chargeable Individual Station Features The following features may be activated on an individual per line basis dependent on the customer s requirements The monthly rates shown below apply to the following individual station features 1 Call Waiting Cancel Call Waiting
103. anges in the MSAG or ESN assignments Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 79 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 3 E9 1 1 Enhanced 9 1 1 Cont d a The following rate elements apply to a typical E9 1 1 arrangement Cont d 4 Third Party Frame Relay Access Device FRAD Connectivity This service provides access to a non Company controlled database to retrieve information for a given call emergency assistance Upon receipt of a call at the PSAP location a request is forwarded through the ANI ALI Controller that first queries a Company controlled database for specific caller information via a full period data circuit If the information is unavailable with the Company controlled database software broadcasts a request for data through a Frame Relay network to Third Party controlled databases to retrieve the data Third Party FRAD Connectivity is composed of the two below components a FRAD Access establishes a Frame Relay connection at the Central Office as well as whatever data circuits are needed to gain access to the Frame Relay network provider Data connectivity to the Third Party Frame Relay service is additional and must be coordinated by the 9 1 1 Customer requiring service The Third Party record provider must provide the 5
104. anual Line Service Manual Line Service automatically places a call to the operator when the station user lifts the Receiver off the switch hook Music On Hold Music On Hold is an option which provides music and or a recorded announcement for calls Placed on hold with any of the following features Three Way Calling Call Transfer Call Hold Call Waiting Call Park The music audio source may be provided by either the Telephone Company or the Centrex customer Each Centrex group may have its own music source Night Service Night Service allows calls directed to the attendant to be rerouted to pre designated station lines within the same Centrex group when the attendant position is not staffed i e evening hours weekends CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 53 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d D Definitions Cont d 34 35 36 37 38 39 Off Premises Stations Off Premises Stations enable a secondary business location to access the same Centrex features and services as the main business location The secondary locations must be served by the same Digital Central Office as the primary location Outgoing Call Screening Outgoing Call Screening blocks the completion of calls to specific directory numbers 3 6 7 or 10 digit basis An Outgoing Call Screening may be assigned to e
105. any charges for visits by the Company to the customer s premises where a service difficulty or trouble report results from customer provided equipment or facilities Nonrecurring Charge 85 00 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 12 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Restoration and Suspension Charges In the event service is temporary suspended for non payment such service will be restored upon payment of all charges due A restoration charge of a Service Order Charge and a central office connection charge per central office line or trunk will apply Customers not reconnected within 5 days from date of suspension will b treated as a new customer and appropriate service charges and a new deposit will apply Delinquent Billing A Bills are rendered monthly and are due and payable upon presentation When the Company dispatches an employee to a customers premises for the purpose of discontinuing service for non payment and the payment of such account is made to the employee without service actually being discontinued a 10 00 Service Charge will apply CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 13 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Service Charges Except Where Specifically Stated Do Not A
106. approved Local Exchange Circuit Rental mileage charges in this section of the document The charge for individual private branch exchange stations located in the area of a foreign exchange is the monthly rate applicable for the other private branch exchange stations connected to the same private branch switchboards plus mileage charges as follows for each circuit a For the distance from the station location to the private branch exchange switchboard a mileage charge same as 2 a above shall apply New construction is provided in accordance with the regulations given in the Service Extension Policy Construction Charges section CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 114 GENERAL EXCHANGE SERVICE FOREIGN EXCHANGE Cont d C Foreign Exchange Service Cont d 6 Foreign Exchange service is furnished subject to the same restrictions as to the use of the service by others than the subscriber and his representations as apply in connection with other classes of service 7 Subscribers to foreign exchange service are required to contract for service in the exchange from which they would normally be served 8 The local area and toll rates to main stations or private branch exchange systems connected for foreign exchange service are the same as regularly apply to stations located in the foreign exchange area Charges if any for mess
107. arges on the original contract Minimum and termination charges will apply for any service furnished under the original contract which is not retained by the new customer No minimum or termination charge will apply in the event the service is terminated because of condemnation destruction or damage to property by fire or other cause beyond the control of the customer CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 10 20 GENERAL REGULATIONS Resale of Service A The resale of any service provided by the Company is not permitted except as provided elsewhere in this document or as specifically authorized by the Company Telephone Numbers A The customer has no property right to the telephone number not any right to continuance of service through any particular central office The Company reserves the right to change the customers number or the central office associated with such number or both as may be required for the proper conduct of its business Directories A The Company will furnish to its customers without charge its directories as necessary for the efficient use of the service Copies of other directories may be provided at a nominal charge Directories regularly furnished to customers shall remain the property of the Company No binder holder or auxiliary cover except as provided or authorized by the C
108. arty line stations An originating caller s calling directory name and number may not be displayed at the called party under the following conditions a The calling party s name and number will not be displayed if the called party is off hook The called party must be on hook to receive the caller s data If the customer subscribes to both Call Waiting and Caller ID Number Only and is on an existing call a second incoming call will not be displayed The called party of the second incoming call will receive a call waiting tone b The calling party s name and number will not be displayed if the called party answers the incoming call during the first ring interval c The calling party s name and number will not be displayed if the calling party has blocked his call or has a blocked line CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 151 GENERAL EXCHANGE SERVICE ADVANCED CALLING SERVICES Cont d Definitions Cont d Caller ID Cont d b Caller ID Cont d 7 Caller ID Name Delivery will be offered only in conjunction with Caller ID Number Only Per Call Blocking This feature enables customers to prevent delivery of their name and telephone number on a per call basis by activating the appropriate code prior to placing a call Free Per Call Blocking will be available where technically feasible to customers who are serve
109. at a PSAP that will accept receive calls from a Trunk Dial Unit including the ANI of the 9 1 1 callers and pass that voice and ANI to the E9 1 1 system s Customer premises equipment Call Transfer Unit CTU Installed on the incoming trunk of a 9 1 1 selective router The CTU answers the incoming call and after handshaking with the TDU monitors the signaling of the router and requests ANI from the TDU when the selective router is ready Included are one 19 inch shelf holds up to 12 circuit cards one Call Transfer Unit CTU circuit card relay rack fuse panel and miscellaneous hardware needed for installation of the system in the Company central office CenturyTel of North Mississippi Inc d b a CenturyLink Effective 05 01 2015 Local Terms of Service Mississippi Section 2 Original Page 86 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 4 Optional Services Cont d b Alternate Network Routing Cont d 7 Description of Cellular Phone Cell Services Equipment a b 1M Transceiver Single channel cellular unit used in the transmission of individual calls 4M Transceiver Multi four channel cellular unit used in the transmission of simultaneous calls Cellular 3 dB Antenna Standard indoor antenna used with the 1M or 4M units Cellular 12 dB Antenna Optional antenna used in place of standard 3 dB gain antenna when additional ante
110. atures will not be available on Company provided Payphone Service party line service toll terminals trunks or some remote switching locations 2 A Service Order Charge as listed elsewhere in this document to add Advanced Calling Services to eligible Residence or Business network access lines is waived for a period of sixty 60 days after a central office is equipped to provide Advanced Calling Services 3 The Company s liability arising out of the provision of any Advanced Calling Service feature including but not limited to the delivery or non delivery of calling names and or numbers is limited G Definitions 1 Busy Redial 66 a When activated this feature automatically redials the last number the customer attempted to call If the called line is not busy the call will be placed b If the called line is busy a confirmation tone or announcement is heard the customer hangs up and a queuing process begins For the next thirty 30 minutes both the calling and called lines are checked periodically for availability to complete the call If during the queuing process the called line becomes idle the customer is notified via a distinctive ring that the network is ready to place the call When the customer picks up the telephone the call will be placed automatically 2 Call Return 69 a This feature enables a customer to place a call to the telephone number associated with the most recent call received whether or not the
111. ber and mailing address the TSP authorization code and the circuit or service ID number associated with the National Security Emergency Preparedness NSEP service When a customer invokes TSP Treatment the Telephone Company will attempt to notify the customer of expected charges However the customer when invoking TSP Treatment must recognize that quoting charges beforehand may not be practicable Therefore the customer grants the Telephone Company the right to quote and bill charges after the provisioning of the service During certain emergencies the customer may request TSP assignments verbally and the Telephone Company will accept such verbal notification The customer must submit a written order to the Telephone Company within two working days following the verbal request If the written order is not received within two working days all applicable rates and charges accumulated to date to provision TSP System service become immediately due and payable and the requested TSP priority is revoked The customer must request and justify revalidation of all priority level assignments at least every two years as required by the TSP Program Office CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 128 GENERAL EXCHANGE SERVICE TELECOMMUNICATIONS SERVICE PRIORITY Cont d Obligations of the Customer Cont d Additionally the NCS Manual 3 1 1 Telecom
112. bscriber line charges and touch tone rates Pursuant to Docket 07 UN 123 customers not being billed for Push Button Tone Dialing telephone service as of December 31 2007 will be billed an access line rate of 15 86 Residential or 26 21 Business until such time as the customer makes any service change At that point Tone Dialing may be required and the access line rate may be adjusted to the full access line rate stated in paragraph 3 above CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 11 01 2015 Section 1 1 Revised Page 3 LOCAL EXCHANGE SERVICE CHULAHOMA 1 2 1 This Local Terms of Service is governed except as otherwise specified herein by the General Rules and Regulations which are hereby made a part of this document Unless otherwise specified the charges quoted in this Local Terms of Service or in the General Rules and Regulations are for periods of one month payable monthly in advance and entitle the subscriber to local exchange telephone service with the Chulahoma Exchange 2 The rates quoted herein also entitle the subscribers of this exchange to call without additional charge subscribers in the exchange service area of Olive Branch and Holly Springs 3 The rates for Local Exchange Service apply to all customers regardless of whether the communicating devices are rented from the telephone company or provided by the subscriber Monthly Rates
113. calls However after the time out interval expires a call is automatically set up and routed to the specified destination CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 07 12 15 Section 2 1 Revised Page 57 GENERAL EXCHANGE SERVICE SUPPLEMENTAL EQUIPMENT SERVICE Directory Listings A General The following rates are applicable to the alphabetical section of the Telephone Directory for business or residence customers B Rates 1 Additional or alternate listings per line 2 Extra Lines per line 3 Non published non listed service per listing 4 Foreign exchange or non subscriber service per listing See Condition 4 5 WX or Enterprise listing per listing G Conditions Monthly Rate 1 A Primary listing which may include the name address and telephone number of the individual organization firm or corporation for whom the service has been contracted will be furnished at no charge a Listings will be limited to such information as is necessary for proper identification b The length of a listing may be limited by the use of abbreviations where the clarity of the listing and the identification of the customer will not be impaired C The Company may refuse to insert any listing which in its judgment does not facilitate the use of the directory 2 An additional listing may include the same address and telephone number as the primary li
114. cation information in the PS End User ALI record This Sublocation information will be stored in the 20 character Location Field in the ALI format PS 9 1 1 Service information consisting of the name address and telephone number of the PS End Users is confidential The PS End User forfeits the privacy afforded by nonlisted and nonpublished service to the extent that the telephone number the address and name associated with the originating station location are furnished to the PSAP and to the Company The PS End User with published nonlisted or nonpublished numbers consents to the storage and retention of PS End User s name telephone number and address in the database and also consents to access to this information by the PSAP and Emergency Response Agencies to which the call may be transferred for the sole purpose of responding to an emergency call The rates charged for PS 9 1 1 Service do not include and the Company does not undertake the tasks of inspection or constant monitoring to discover errors defects and malfunctions in the service The 9 1 1 Customer has the responsibility for reporting all known errors defects and malfunctions to the Company For example if an attendant at the 9 1 1 Customer s PSAP learns from a 9 1 1 caller that the caller s address is not correct as is displayed in the ALI that attendant must initiate action to notify the Company of the discrepancy The 9 1 1 Customer and the Company will jointly establish proc
115. cations Use of the service is limited to the transmission of data through digital signals B Regulations 1 Switched Data Service is provided subject to the availability of properly equipped facilities and central offices The Company is under no obligation to provide Switched Data Service access at a distance from the office that exceeds the technical limitations of the service The Company shall not be responsible if changes in any of its equipment operations or procedures utilized in the provision of Switched Data Service render any facilities provided by a customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance In such instance and when known in advance the Company will notify customers of such changes The Telephone Company makes no guarantee and assumes no liability for the accuracy performance or non performance of the Switched Data Service Switched Data Service is not available for resale of service Switched Data Service is offered on a tone signaling basis only Vacation Number Reservation is not available for Switched Data Service The minimum billing period for Switched Data Service is one month Charges for Switched Data Service do not include equipment or other facilities which may be required at the customer premise and which must be compatible with company facilities CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of S
116. ce charge for mileage Charges for mileage are computed per quarter mile or fraction thereof which the subscriber would normally be served and the foreign central office i e the central office from which the subscriber desires to be served and charged monthly This mileage charge is based on rates approved by the extra exchange line mileage charges which would apply for connection with the central office from which service would normally be rendered C Foreign Exchange Service 1 Except in the case of tie lines and individual private branch exchange stations the rate for foreign exchange service is the monthly rate for individual line main station service private branch exchange trunk lines or private branch exchange systems applicable within the base rate area of the serving foreign exchange plus mileage charges as follows for each circuit a Where the applicant for foreign exchange service is so located that it would be more economical to the telephone company to provide the foreign exchange to the applicant s location by the extension or utilization of existing plant 1 For the distance from the applicant s location to the central office in the foreign exchange area from which service is to be furnished a mileage charge per quarter mile of fraction thereof route measurements will apply per month This mileage charge is based on rates approved by the Commission for South Central Bell b Where the applicant for foreign e
117. ce has not been identified will have rates and charges determined on an individual case by case basis Service is offered where facilities and equipment are available BRI loop lengths may not be more than 18 kilofeet in length from the nearest ISDN capable switching center A loop extension charge will apply in those cases where the 18 kilofeet limit is exceeded The loop charge may also apply in circumstances where the signal is below acceptable transmission standards as determined by the Company A customer may combine local and ISDN service at the same premise Some services are not available and or compatible with ISDN 3 Indemnification a It is the customer s responsibility to indemnify and hold harmless the Company against any and all claims losses liabilities damages and lawsuits brought by any nonparty and arising in whole or in part out of customer s material breach of the local terms of service Indemnification shall include but is not limited to costs and attorney s fees ISDN lines are powered locally from the customer s premises In the event of a power outage at the customer s premises emergency 911 service will not function on the ISDN lines The customer will need to subscribe to a Basic Access Line from the Company to receive 911 service when there is a power outage originating on the customers CPE power source which provides power to the ISDN system The customer is responsible fo
118. ceives a busy signal This feature ensures that call waiting tones will not interrupt important calls or disrupt data transmission This feature is provided at no additional charge with Call Waiting Home Intercom Allows a customer to communicate between telephone instruments connected to the same single party access line The customer dialing a Home Intercom code and the telephone number hears a busy signal After hanging up all telephones on the line ring When any telephone on the line is picked up the ringing stops letting the customer know the call has been answered CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 135 GENERAL EXCHANGE SERVICE CUSTOM CALLING SERVICES Cont d A General Cont d 14 Make Set Busy This feature allows customers to make their telephone lines appear busy to all incoming calls Wake Up Service This feature permits the customer to program a request for a wake up call at a preset time within the next 24 hours Wake Up Service is activated or deactivated by dialing appropriate codes Outbound Call Block Feature This feature blocks all outbound dialing with the exception of abbreviated dialing for 911 Emergency Reporting Services and 711 Service for Telecommunications Relay Services In addition all pay per use features are blocked All other Custom Calling Service features and Advanced Callin
119. ch QOS measurement missed during a calendar year After determination of the penalty base the one time credit applied to each residential and business customer s bill will be calculated by dividing the penalty base by the actual number of customers of record as of the end of the calendar year The one time credit will be assigned to each customer s bill during the April billing period following the calendar year in which service quality results were determined In addition should a Company incur a penalty the Company s customers must be provided a bill insert or bill message acknowledging the penalty This notification will inform the customer of the amount of the credit assigned per access line The appropriate percentage to calculate the penalty base for each QOS is as follows A Annual Penalties 1 Out of Service OOS Trouble Reports Penalty 83 00 84 99 0 50 x Annual LSR EOY Customer Base 81 00 82 99 0 75 x Annual LSR EOY Customer Base lt 81 00 1 00 x Annual LSR EOY Customer Base Notes Annual LSR is the Total Annual Local Service Revenues EOY is the End of Year CenturyTel of North Mississippi Inc d b a CenturyLink Effective 05 01 2015 Local Terms of Service Mississippi Section 5 Original Page 27 GENERAL REGULATIONS 35 Rural ILEC Price Regulation Plan Cont d B Provisions of the Plan Cont d 8 Penalty Cont d A Annual Penalties Cont d 2 Customer Appointments
120. ch the services are not otherwise available through the Company s local terms of service or tariffs as well as situations in which the services are available through the Company s local terms of service and or tariffs but in order to meet competition the Company is lawfully permitted to offer those services at rates other than those set forth in its tariffs local terms of service FCC Federal Communications Commission ILEC Company A rural incumbent local exchange company certificated by the Commission to provide telecommunications services in its established franchised serving area Interconnection Service Category Services that allow other telecommunications providers to interconnect to the Companys networks and or provide telecommunications services Interconnection services include switched and special access service local interconnection services and other services that are required by telecommunications providers New Service A regulated service that is not offered by the Company as of the effective date of this Plan but which is subsequently introduced CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 20 GENERAL REGULATIONS 35 Rural ILEC Price Regulation Plan Cont d A Definitions Cont d 10 11 Optional Discretionary Service Category Services that are optional and discretionary to the customers in
121. cluding Area Calling Plan Services Package Service A combination of tariffed Telecommunications Services regulated by the Commission offered by the Company where each of the individual services combined could otherwise be purchased separately Multi Feature Discounts are considered a Package Service Plan Rural ILEC Price Regulation Plan Residential R1 and Business B1 Local Service Revenues Includes revenues for the following services One Party Residence One Party Business Residence and Business Area Calling Plan ACP access line and associated local usage Note local usage charges are not to exceed the charge for capped usage applicable service connection charges stand alone Custom Calling and Advanced Calling Features as well as any other applicable regulated revenues associated with the provision of Residence and Business local service For bundles or packages where no separate identification can be made for an access line usage or features 50 of the retail price of such offerings will be imputed for local revenues Staff Mississippi Public Utilities Staff Term The original Plan was extended for five 5 years and shall expire on June 30 2017 Reviews shall be held among the Commission the Staff and the Companies at twenty four 24 and forty eight 48 month intervals during the duration of the term beginning June 2013 The plan may be extended beyond its original Term by order of the Commis
122. communications services The TSP System applies only to NSEP services includes local exchange service Foreign Exchange Service and Private Line Service and Channels and provides the Telephone Company with a guide to the sequence in which services are to be provisioned and or restored All facilities that can be identified by a unique circuit identifier can be provisioned for TSP service by the Telephone Company Obtaining TSP System Service The Executive Office of the President through the TSP Program Office is empowered with the authority to receive evaluate and process requests for TSP services The TSP Program Office makes the priority level assignments and issues the TSP authorization code reflecting the priority assignment associated with a request The customer provides the TSP authorization code in addition to all the other details necessary to complete the order to the Telephone Company to obtain TSP System service The TSP authorization code assigned on a per order basis consists of a 12 character field consisting of a nine character control ID followed by a dash and a two character field specifying the priority level assignment Its structure is as follows TSPxxxxxn yy The x s represent a sequence of numbers unique to each TSP authorization code and the n is a one character alphanumeric check digit The first y contains the provisioning priority level assignment and the second y contains the restoration priority level as
123. completely disconnected during the period of Vacation Number Reservation there will be no dial tone 2 If the customer has not requested that the service be restored after nine 9 months of Vacation Number Reservation the service will revert back to the standard rate however full service dial tone will not be restored until the customer requests such by contacting the Telephone Company The customer will be notified of the date of the discount expiration in advance 3 There will be no charge to activate Vacation Number Reservation Applicable nonrecurring charges will apply each time Vacation Number Reservation is restored to full service Rates The charge for Vacation Number Reservation is Fifty 50 percent of the regular flat rated monthly access line rate CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 125 GENERAL EXCHANGE SERVICE JOINT USER SERVICE de In general exchange service is furnished for the exclusive use of the subscriber his representatives employees and members of the subscriber s family including those by marriage and other persons residing in the subscriber s house who are recognized as a part of the subscribers domestic establishment A joint user therefore may be defined as a person firm or corporation whose use of a subscriber s service is not contemplated under the terms of a subscriber s c
124. ction 6 Original Page 5 DEFINITIONS FLAT RATE SERVICE Service furnished at a fixed monthly charge including extended area service where applicable FOREIGN ATTACHMENT Equipment or facilities not owned furnished or authorized by the utility which is attached or connected to and used with exchange telephone service FOREIGN CENTRAL OFFICE Any central office other than that which serves the area in which the customer is located FOREIGN EQUIPMENT See Foreign Attachment FOREIGN EXCHANGE LINE MILEAGE The measurement applying to that portion of a central office line connection a customer with a foreign central office from the common boundary line to the customer s station for which a monthly charge is made in addition to the base rate for exchange service FOREIGN EXCHANGE SERVICE Telephone exchange service furnishing to a customer from a central office of an exchange other than the exchange regularly serving the area in which the customer is located GRADE OF SERVICE The term used in describing exchange service with respect to the number of main telephones which may be connected to a central office line One party two party four party multiparty HARM Harm consists of hazards to personnel damage to utility equipment and impairment of service to persons other than the user of the customer provided equipment Types of harm include but shall not be limited to voltages dangerous to personnel des
125. d by CenturyLink Inc or a subsidiary of CenturyLink Inc cannot be used by another party without authorization CENTURYLINK CORE CONNECT SIMPLE CHOICE MS 15 04 LTOS CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 11 01 2015 Section 1 1 Revised Page 1 LOCAL EXCHANGE SERVICE OLIVE BRANCH 1 2 1 This Local Terms of Service is governed except as otherwise specified herein by the General Rules and Regulations which are hereby made a part of this document Unless otherwise specified the charges quoted in this Local Terms of Service or in the General Rules and Regulations are for periods of one month payable monthly in advance and entitle the subscriber to local exchange telephone service with the Olive Branch Exchange 2 The rates quoted herein also entitle the subscribers of this exchange to call without additional charge subscribers in the exchange service area of Byhalia and Chulahoma 3 The rates for Local Exchange Service apply to all customers regardless of whether the communicating devices are rented from the telephone company or provided by the subscriber Monthly Rates Residence Business ACCESS LINES One Party 19 63 31 00 EACH PBX TRUNK 52 35 EACH ROTARY LINE 38 35 Rates include intrastate subscriber line charges and touch tone rates Pursuant to Docket 07 UN 123 customers not being billed for Push Button Tone Dialing tel
126. d charges specified in this document Exchange facilities are used to establish and maintain connection between an exchange station and the other telephone plant and facilities in connection with toll calls or extended area service calls EXTENSION SERVICE ACCESS Each access point in excess of one main station per central office line EXCHANGE STATION A station owned by the utility and connected directly or indirectly with a central office of the utility over its own lines EXTENDED AREA SERVICE Interexchange telephone service furnished at flat or message rate between one or more exchange areas EXTENSION AND PBX STATION MILEAGE The charges made for the additional circuit required to furnish such stations beyond the allowable distance from the main station or PBX switchboard EXTENSION BELL A bell on the same circuit and operated in conjunction with the signaling device of the primary extension or private branch exchange station EXTENSION LINE A circuit connecting a primary stations with an extension station or a circuit connecting a private branch exchange station with a private branch exchange station with a private branch exchange switchboard An extension line may terminate on a key in lieu of an instrument EXTENSION STATION See Telephone Station EXTRA LISTING See Additional Listing CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Se
127. d disclaims any and all implied warranties including without limitation warranties of merchantability and fitness for a particular purpose With respect to such equipment or service the Company shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customer s use of or inability to use this service or equipment either separately or in combination with other services or equipment CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 164 GENERAL EXCHANGE SERVICE INTEGRATED SERVICES DIGITAL NETWORK Cont d E Customer Premise Equipment and Facilities 1 The customer is responsible for providing compatible premise equipment in order to utilize the ISDN offering All customer provided equipment used to interface with ISDN Service is required to conform with the Technical Reference Specification as used by the Company and is found in the following Technical References Document Number Description SR NWT 00266 National ISDN Generic Guidelines for ISDN Terminal Equipment on Basic Rate Interface SR NWT 001953 Generic Guidelines for ISDN Terminal Equipment on Basic Access Interfaces The Company shall not be responsible if changes in any of the equipment operations or procedures of the Company utilized of ISDN Service render any faci
128. d from appropriately equipped central offices Per Call Blocking is not available with Payphones Services or WATS and PBX service without direct trunk access Anonymous Call Rejection 77 This feature permits the customer with or without Caller ID to automatically reject calls from anonymous callers who have blocked their name or telephone number through per call blocking or per line blocking When the customer activates this feature the rejected call is routed to an announcement and disconnected The customer does not hear a ring for rejected calls The customer must provide and connect their own compatible premise equipment CPE in order to reject calls Call Pickup a This feature enables a customer with multi line business or residential service to answer the other line by dialing a Call Pickup access code and taking the call at a more convenient location CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 152 GENERAL EXCHANGE SERVICE ADVANCED CALLING SERVICES Cont d C Definitions Cont d 9 Call Waiting Deluxe DSCWID a Call Waiting Deluxe also called Deluxe Spontaneous Call Waiting Identification DSCWID when added to an access line that also has Call Waiting and Caller ID provides the customer with disposition options for incoming calls 1 If the line is available the call rings through as usual 2 if the customer s t
129. d in Section II of this local terms of service is applicable per main billing number when BNS is installed or changed subsequent to the service with which it is associated or for any change in options The Service Ordering Charge is not applicable when BNS is terminated by the customer 2 BNS Options a Incoming Collect Calls Only b Third Number Billed Calls Only c Incoming Collect and Third Number Billed Calls Nonrecurring Monthly Charge Rate Residence Business CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 18 GENERAL EXCHANGE SERVICE PAYPHONE SERVICE A Conditions 1 Payphone Service includes lines to which coin coinless card reader or a combination of coin card reader telephone may be attached Payphone Service is a business exchange access line composed of the serving central office line equipment all outside plant facilities needed to connect the serving central office with the customer s premises and the Network Interface Device NID at the demarcation point These facilities are Company provided and maintained and provide access to and from the telecommunications network for long distance service and local calling A maximum of one customer provided instrument implemented pay telephone may be connected to any one instrument implemented or co implemented payphone line General Rules and Regulations f
130. d to establish interconnection of stations and of stations and trunk lines C3 Dial Switchboard A switchboard on which interconnection of station and of stations and trunk lines is established by means of dialing C4 Battery Power Power furnished for talking and for operating lamp or visual signals and relays C5 Ringing Current Current furnished by means of a circuit from a central office or some other source of supply to enable the PBX operator to signal the PBX stations or connecting PBX system without the use of a hand generator CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 10 DEFINITIONS PRIVATE BRANCH EXCHANGE TELEPHONE Any telephone connected directly or indirectly with a private branch exchange system PRIVATE BRANCH EXCHANGE TRUNKS See Private Branch Exchange System PRIVATE LINE A circuit provided to furnish communication only between two or more instrumentalities directly connected to it Such instrumentalities do not have access to the general exchange and interexchange networks REGISTERED TERMINAL EQUIPMENT Terminal equipment which is registered in accordance with the rules and regulations in Part 68 subpart C of F C C Docket 19528 RESIDENCE SERVICE Telephone service furnished to customers when the actual or obvious use is for domestic purposes RURAL AREA The territory surrounding the base rat
131. e 05 01 2015 Section 4 Original Page 4 CONNECTION WITH CUSTOMER PROVIDED EQUIPMENT AND FACILITIES GENERAL REGULATIONS Cont A3 Customer provided equipment B1 B2 B3 B4 Customer provided equipment may be connected at the customers premises to facilities of the utility for use with individual line exchange service in compliance with Part 68 of F C C Docket No 19528 as provided for herein The utility will not allow intermixing of customer and utility provided equipment serially installed beyond the point of demarcation The point of demarcation is as set forth under Section VI Definitions Customer provided equipment connected prior to January 1 1977 non registered grandfathered equipment may remain connected and be moved or reconnected thereafter for the life of the original equipment unless subsequently modified The Utility may make changes in its equipment operations or procedures where such action is not inconsistent with Part 68 of F C C Docket No 19528 Ringer equivalence of customer provided equipment connected to the same line will not exceed the allowable maximum for that line as determined by the Utility Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 4 Original Page 5 CONNECTION WITH CUSTOMER PROVIDED EQUIPMENT AND FACILITIES GENERAL REGULATIONS Cont A3 Customer provided equipment Contd B5
132. e and Communications Inc hereby expressly reserves the right to cancel this statement of concurrence at any time when it appears that such cancellation is in the best interest of the Mississippi Telephone and Communications Inc subject to the jurisdiction of the Mississippi Public Service Commission as it applies Exceptions Terms conditions and rates for Directory Assistance are as specified elsewhere in Section 2 of this Local Terms of Service WIDE AREA TELECOMMUNICATIONS SERVICE Applicability Applicability to wide area telecommunications service furnished or made available by the Company between its points and points reached over facilities of connecting companies Territory Between points in the State of Mississippi where the respective rate centers of such points are located in said state Home Telephone Company concurs in the standard toll rates rules and regulations governing such communications as filed by the South Central Bell Telephone Company together with any amendments or successive issues thereof and makes itself a party to such rates and charges until this concurrence is revoked or cancelled by either party Home Telephone Company hereby expressly reserves the right to cancel this statement of concurrence at any time when it appears that such cancellation is in the best interest of the Home Telephone Company subject to the jurisdiction of the Mississippi Public Service Commission as it applies CenturyTel of Nort
133. e area in which rural service is furnished and in which graded services are furnished at established rates RURAL SERVICE A type of party line service furnished to customers outside the base rate of special rate area s but within the exchange area SELECTOR See Switch SERVICE CHARGE The charge a customer is required to pay at the time of the establishment of a class of telephone service or subsequent additions to that service STATION See Telephone Stations STATION CREDIT Credit applicable to each service access where there is no utility provided station STATION EQUIPMENT CONNECTION CHARGE A charge for the connection moving or changing of telephone equipment at the request of the customer and which is not initiated by the utility or required for the proper maintenance of the equipment or service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 11 DEFINITIONS SUBSCRIBER See Customer SWITCH A unit of dial switching equipment which provides interconnection between station lines or trunks SWITCHBOARD See PBX System TARIFF The rates charges rules and regulations adopted and filed by the utility and approved by the Public Service Commission TELEPHONE STATION A telephone instrument consisting of a transmitter receiver and associated apparatus connected so as to permit transmission and receiving
134. e provided under the following conditions Cont d f The Company will provide both oral and written notification when a N11 subscriber s service unreasonably interferes with or impairs other services rendered to the public by the Company or by other subscribers of N11 The Company reserves the right once notification is made to institute protective measures up to and including termination at any time and without further notice The Company may take protective measures when the N11 subscriber makes no modification or is unwilling to accept modification in method of operation or continues to cause service impairments 11 The following conditions apply if the N11 subscriber provides a pre recorded announcement a The N11 subscriber will provide the announcements The Company will provide only delivery of the call The provision of access to the N11 network by the Company for the transmission of announcements or recorded program services is subject to the availability of such facilities and the requirements of the local exchange network The N11 subscriber assumes all financial responsibility for all costs involved in providing announcements or recorded program services including but not limited to the recorder announcement equipment producing the recording advertising and promotional expenses The N11 subscriber assumes all financial responsibility according to other specific rates and charges for all facilities required to connec
135. e service may be used only by the individual STS Client Resale of services ordered by the STS Provider as agent for an STS Client for who the service is ordered shall constitute a violation of this paragraph by the STS Provider The STS Provider is required as a condition of acquiring service from the Company to inform all existing Clients at least once a year and all prospective Clients at the time of offering service to them that a Clients are not customers of the Century Telephone of Northern Mississippi Inc b The STS Provider is responsible for the telephone service furnished to the clients C The client has the right to obtain service directly from Century Telephone of Northern Mississippi Inc No person or entity located within an STS area shall be required to make any payment incur any penalty monetary or otherwise or purchase any services in order to have the right to obtain service directly from Century Telephone of Northern Mississippi Inc In the event that an STS Provider fails to comply with the requirements of paragraphs 8 9 10 or 11 preceding any Telephone Company services connected to the STS Provider s system and being used in violation of this local terms of service may be terminated Any such termination shall be in accordance with the provisions set forth in Connection with Customer Provided Equipment and General Service Rules in this local term of service The Telephone Company shall not be requir
136. e subject to service charges 1 All classes of Basic Exchange Service 2 Centrex Service 3 Private Branch Exchange Service 4 Key Service 5 Wide Area Telecommunications Service Intrastate 6 Telephone Answering Service 7 Miscellaneous service arrangements and auxiliary equipment 8 Extension stations or terminations 9 Tie Lines 10 Improved Mobile Telephone Service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 6 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Service Charges for Connection of New Service a Except as provided hereinafter all requests for service requiring service ordering central office line connection or station handling are subject to the appropriate charge s required to provide that service as provided for in the preceding schedule of charges Where the service requires more than one station handling charge or central office line connection charge the sum of the separate charges for each function applies except as hereinafter provided Service ordering charges apply as indicated in Definitions 1 b Service charges are not applicable to orders covering full or partial disconnections When service is reestablished at a location which has been destroyed by fire or made untenantable by fire wind or flood service charges for connection move or change do not apply It the subscriber desires serv
137. e time 2 The Record Service Ordering Charge is the charge that applies to listing activity requested by the customer The term per customer request means all work or service ordered by one customer to be performed or provided at the same time on the same system Where both business and residence service is furnished on the same premises the per customer request treatment is applicable separately for each service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 2 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Definitions Cont d 2 Central Office Line Connection Charge The term Central Office Line Connection Charge applies to the charge for arranging an exchange line to provide service between the central office and the customer s premises and or other premise where the service is to be terminated The charge applies for work including but not limited to a Making and changing connections in the Central Office b Making and changing connections in distribution facilities between the central office and the customer s premises including necessary cross connection and line and station transfers Station Handling Charge The term Station Handling Charge applies to the charge for connecting moving or changing telephones The charge is applicable for connection moving or changing each apparatus
138. ection 2 Original Page 19 GENERAL EXCHANGE SERVICE PAYPHONE SERVICE Cont d B Responsibility of the Customer 1 The customer for the purpose of this terms of service is defined as the person subscribing to payphone service The customer shall be responsible for the installation operation and maintenance of the customer provided instrument plus all ancillary equipment such as booths shelves lighting directories etc used in connection with the requirements set forth in the Americans with Disabilities Act of 1990 The customer shall be responsible for the payment of charges for all local and toll messages originating from or accepted at this type of service including any Directory Assistance Calls The Customer is responsible for any federal state or local taxes on the Customer Owned Pay Telephone or calls made from that phone The customer provided instrument must be registered in compliance with Part 68 of the FCC s Registration program Customers who elect not to subscribe to Selective Class of Call Screening will be fully responsible for all calls billed to customers payphone access line The Telephone Company shall have no responsibility t adjust any such charges and or release customer from paying any such charges Customer will hold the Telephone Company harmless from and against any liability or loss resulting from all calls billed to customer s exchange access line C Violation of Regulations
139. ective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 74 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 5 Liability Cont d d The Company shall not be liable or responsible for any indirect incidental consequential punitive special or exemplary damages associated with the provision of the 9 1 1 Service when any 9 1 1 call originates from a system or line which makes the provision of specific location information impossible to provide for technical reasons These technical reasons can include but are not limited to technical inability to provide subscriber information associated with multi party lines or private telecommunications services such as PBXs or shared tenant services and calls originating over Centrex lines The Company accepts no responsibility for obtaining subscriber record information from private telecommunications systems such as PBXs or shared tenant services unless provided to the Company by a PS Provider At the rates set forth herein the Company will integrate any records provided to it by the PS Provider in a Company standard format for inclusion in a 9 1 1 ALI Database However by doing so the Company makes no representation or warranty regarding the accuracy of the data provided to it by a PS Provider and shall not be liable or responsible for any indirect incid
140. ed to reestablish such service or services until and unless the STS Provider has sought and obtained approval from the Mississippi Public Service Commission for such reestablishment All other rules and regulations specified in other section of the Company s local terms of service will apply CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 33 GENERAL EXCHANGE SERVICE SHARED TENANT SERIVCE STS Sharing and Resale of Basic Local Exchange Service Cont d C Regulations and Application of Rules 1 Resale of Basic Local Exchange is available only on a measured rated service basis only The measured service area includes the local exchange of the STS Provider any Extended Area Service exchanges to the local exchange and the Community Calling Service Areas as described in document Rates are found in D 3 following Other business services will be provided at the rates specified in other sections of this document Rate Caps for Community Calling Services as described in this document do not apply to STS Rates and Regulations for PBX trunks and Direct Inward Dialing services that are provided to the STS Provider apply per trunk Recurring and non recurring rates charges and regulations for such services are provided elsewhere this document A monthly Client Charge shown in D 1 following applies for each Client of the STS Provider e
141. edures to facilitate this notification procedure Cancellation of the service in whole or in part by the PS Provider prior to establishment thereof will require payment to the Company of an amount equal to the cost of engineering manufacturer s billing resulting from equipment orders installation assembly labor cost of removal and any other costs incurred by the Company up to the time of cancellation resulting from the PS Provider s order for service Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 95 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d C Private Switch PS 9 1 1 Service Cont d 5 Liabilities a The Company s liability for interruption failure errors acts omissions or other occurrences related to PS 9 1 1 Service shall be limited to the same extent as set forth in this terms of service regarding 9 1 1 Service in any other applicable section of the Company s tariffs and in statute PS 9 1 1 Service is provided solely for the benefit of the PS Provider The provision of PS 9 1 1 Service shall not be interpreted construed or regarded as being either expressly or implied for the benefit of or creating any Company obligation toward any person or legal entity other than the PS Provider The Company s tort liabilities if any to third parties shall be limited to instances in which the Com
142. elephone directory and information records Non list service is the omission of a customer s listing from the telephone directory a When non publish or non list service is to be furnished the customer will hold the Company harmless from any damages which might arise and will absolve the Company from any responsibility for the failure of the customer to receive calls because of the non publish listing b The rate for non publish and non list service is specified in B above C Utilization of Call Trace and Call Line Identifier Parties with non published numbers forfeit the privacy afforded by the service to the extent that the telephone number is identified through activation of a Call Trace or Call Line Identifier procedure whereby the name and address of the subscriber will be provided to the authorized law enforcement agency upon request Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 59 GENERAL EXCHANGE SERVICE SUPPLEMENTAL EQUIPMENT SERVICE Cont d Directory Listings Cont d C Conditions Cont d 6 Extra Lines of Information Listings of office hours or other lines of information which are not required by the Telephone Company in order to efficiently handle telephone traffic are not included in the regular charges for service Regular extra line rates apply to the listing of office hours or other information de
143. elephone is on hook the incoming caller s name and directory number are displayed 3 if the customer is on a call a second incoming call will not display name and directory number the calling party hears an audible ring and the called party hears a call waiting tone signal Also the calling party s name and number will not display if 1 the called party answers the telephone during the first ring 2 the calling party has blocked the call or has a blocked line The charge for Call Waiting Deluxe is in addition to those for Call Waiting and Caller ID 10 Call Waiting ID SCWID a Call Waiting ID also called Spontaneous Call Waiting Identification SCWID when added to an access line that also has Call Waiting and Caller ID allows the customer to view the name and directory number of a waiting call The display appears between the first and second tones alerting the customer that another call is coming in The charge for Call Waiting ID is in addition to those for Call Waiting and Caller ID 11 VIP Alert a This feature allows a customer to program up to thirty one 31 directory numbers with distinctive tone or ring to alert the customer of an incoming call from these numbers The customer can modify the list by activating or deactivating numbers VIP Alert functions if the telephone receiver is on hook or off 12 Long Distance Alert a This feature provides a distinctive ring if the receiver is on hook to identify that the
144. ence locations when the customer has no regular business telephone and the use of the service either by himself members of his household or his guest or parties calling him can be considered as more of a business than a residence nature which fact might be indicated by advertising matter such as on vehicles etc or when such business use is not such as commonly arises and passes over to residence telephone during the intervals when in compliance with the law or established custom business places are ordinarily closed Where the place of business and residence of a customer are in the same premises and no telephone is installed in the place of business the business rate shall be charged for the telephone installed in the residence At residence locations when an extension station or extension bell is located in a shop office or other place of business At any location where the listing of service at that location indicates a business trade or profession except as specified below 5 Application of Residence Rates A Residence rates apply in private residence where business alphabetical or classified telephone directory listings are not provided In private apartments of hotels rooming houses or boarding houses where service is confined to the customer s use and elsewhere in rooming houses which are not advertised as a place of business or which have less than five rooms for roomers or which furnish meals to less than ten boa
145. ental consequential punitive special or exemplary damages associated with the provision of this data by the PS Provider which may be asserted by any person business government agency or other entity against the Company The Company shall not be liable or responsible for any indirect incidental consequential punitive special or exemplary damages associated with the provision of any aspect of 9 1 1 Service when there is a failure of or interruption in 9 1 1 Service due to the attachment of any equipment by a 9 1 1 Customer to Company facilities The 9 1 1 Customer may with the prior written consent of the Company which consent shall not be unreasonably withheld attach features devices or equipment of other vendors to the equipment or network facilities provided by the Company Said attachments devices or equipment must meet all applicable federal and state registration or certification standards The Company reserves the right to refuse attachments if the Company determines that said attachments will degrade the 9 1 1 Service ordered by the 9 1 1 Customer Company facilities or otherwise affect its telephone operations Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 75 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 5 Liability Cont d g The Company shall not be liable fo
146. ephone service as of December 31 2007 will be billed an access line rate of 15 86 Residential or 26 21 Business until such time as the customer makes any service change At that point Tone Dialing may be required and the access line rate may be adjusted to the full access line rate stated in paragraph 3 above CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 11 01 2015 Section 1 1 Revised Page 2 LOCAL EXCHANGE SERVICE BYHALIA 1 2 1 This Local Terms of Service is governed except as otherwise specified herein by the General Rules and Regulations which are hereby made a part of this document Unless otherwise specified the charges quoted in this Local Terms of Service or in the General Rules and Regulations are for periods of one month payable monthly in advance and entitle the subscriber to local exchange telephone service with the Byhalia Exchange 2 The rates quoted herein also entitle the subscribers of this exchange to call without additional charge subscribers in the exchange service area of Olive Branch and Chulahoma 3 The rates for Local Exchange Service apply to all customers regardless of whether the communicating devices are rented from the telephone company or provided by the subscriber Monthly Rates Residence Business ACCESS LINES One Party 19 63 31 00 EACH PBX TRUNK 52 35 EACH ROTARY LINE 38 35 Rates include intrastate su
147. ephone Company through the Telephone Company s facilities to the customer in the received bit stream Regulations 1 In addition to the following appropriate regulations established in other tariffs of the Company will apply to Dedicated Digital Data Service The minimum billing for this service is one month The provision of Dedicated Digital Data Service and any associated features are subject to the availability of central office and outside plant facilities As a result of any interface or technical change required of the Company due to FCC the Company shall not be liable if changes in any of the equipment operations or procedures of the Company utilized in the provision of Dedicated Digital Data Service render any customer premises equipment provided by a customer obsolete or require modification or alteration of such equipment or systems or otherwise affect its use or performance The Company makes no guarantee and assumes no liability for the accuracy performance or non performance of the Dedicated Digital Data Service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 99 GENERAL EXCHANGE SERVICE DEDICATED DIGITAL DATA SERVICE Cont d C Rates Nonrecurring Monthly Charge Rate 1 Channel Termination per termination 52 00 2 Channel Mileage per airline mile 9 00 3 Installation per circuit 175 00 Addition
148. ephone numbers matched to an Emergency Service Number ESN Included in this rate element definition is an optional payment plan The Company reserves the right to perform an annual true up of access line counts Selective Routing Port Charges for Connecting Companies A monthly recurring and one time charge per trunk to establish the hardware connection on the Selective Routing Switch that provides connectivity for incoming 9 1 1 circuits to enable Local Exchange Carriers Local Switch Providers and Private Switch Providers e g PBX users Shared Tenant Services ALEC s and Wireless Service Providers access to the emergency services network A Selective Router Port Connection is required for each individual trunk circuit In addition to the standard connectivity charge a Wireless Service Additive is an additional monthly charge specifically for software firmware required only by Wireless Service Providers to provide for multiple 10 20 digit streams using a Call Associated Signaling CAS arrangement Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 83 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 4 Optional Services Con d b Alternate Network Routing ANR 1 Alternate Network Routing service is offered to provide options to E9 1 1 systems in order to
149. er month 20 00 per month 20 00 per month 105 00 per month 120 00 per month 60 00 nonrecurring Note Service Ordering Charges as specified in SECTION II of this document apply for the connection of the services listed above unless ordered at the time initial service is established CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 44 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d 5 6 Note OutWATS OutWATS Simulated Facility Group Arrangements Monthly Recurring Rate Charge Service Establishment Charge 30 00 OutWATS Simulated Facilities Group Automatic Flexible Routing Overflow Expensive Route Warning Hunting Arrangement Each OutWATS Simulated Facility 20 00 Rearrangements and Changes to Simulated Facilities and Routing patterns 24 00 Normal OutWATS rates measured time or full business day will be charged for OutWATS calls Enhanced Hunt Service Charges to Hunting Group Arrangement Patterns Additional Lines Change Hunting Order 12 00 nonrecurring Hunt Group Options 1 Queueing for Hunt Group 20 00 per month 2 Delay Announcement for Queued Calls Standard Announcement 24 00 per month Customer Worded Announcement 96 00 per month Announcement Trunk 24 00 per month Changes to Customer Worded Announcement 25 00 nonrecurring 3 Stop Hunt Make Busy Access Code Activation 0 50 per month K
150. erforms the functions of receiving the 9 1 1 call from the originating switch storing the ANI dialing the telephone number of the Receiver Unit to establish voice connection and sending the caller s ANI to the Receiver Unit The Receiver Unit will have an output connection to the network or the PSAP s E9 1 1 9 1 1 Customer premises equipment to record the call information and to be used to retrieve the associated Automatic Location Information ALI Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 84 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 4 Optional Services Cont d b Alternate Network Routing Cont d 4 Alternate Network Routing Service is offered with Cont d b With Monitoring Similar functions and terminal equipment are provided as in subparagraph a above but with the addition of sensors to monitor the outgoing trunk to detect signalling problems Upon detecting a problem it will seize control of the 9 1 1 call and establish an alternate path over the Public Switched Telephone Network or a cellular network to complete delivery of the voice and associated ANI Alternate Network Routing via Cellular Transceivers may be selected with either of the ANR services listed above to add cellular path connectivity This service requires a cell
151. erred Satisfactory transmission levels cannot be assured on calls forwarded outside of the local calling area Three Way Calling Permits an existing call to be held and by dialing a second telephone call can be established and added to the connection Two toll points may be connected on a Three Way Calling Normal transmission performance cannot be assured on all calls Speed Call Provides for the calling of a 7 or 10 digit telephone number by dialing an abbreviated code The arrangements available have a number capacity of eight 8 or thirty 30 codes Direct Line Provides direct routing of a call to a predetermined telephone number without dialing In addition the direct line delay feature allows normal telephone services The line is programmed to automatically route a call to a predetermined number when the station is off hook for a specified time period When the time delay is complete the programmed number is processed If a number is dialed during the timing period the programmed number is canceled and the dialed number is processed Personal Ringing Enables a customer to add up to three additional directory numbers to the same telephone line With each of the numbers on the line having a coded ringing arrangement whom the call is for can be determined CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 134 GENERAL EXCHANGE SER
152. ervice Mississippi Effective 05 01 2015 Section 2 Original Page 101 GENERAL EXCHANGE SERVICE SWITCHED DATA SERVICES Contd C Rates and Charges 1 Service Connection Charges In addition to the Line Connection Charge found below a Service Order Charge as specified in SECTION 4 of this document applies Line Connection Charge 50 00 Monthly Rates Switched Data Line 45 00 Local Usage per minute month to month 0 0362 1 Year Contract 0 03 2 Year Contract 0 02 3 Year Contract 0 015 Toll calls placed by the Switched Data Service line will be billed the appropriate message telecommunication service charges CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 102 GENERAL EXCHANGE SERVICE HIGH CAPACITY SERVICE A General High Capacity consists of Two Point digital channels and equipment which provides for simultaneous two way isochronous transmission at a speed of 1 544 Megabits per second Mbps High Capacity Service may be used to connect 1 two customer premises 2 a customer premises and the central office Regulations 1 The regulations specified herein are in addition to the applicable regulations specified in this and other tariffs of this Company 2 Termination charges a When service is terminated by the customer or by the telephone company for any reason for which it may terminate such service u
153. ervice may be furnished in connection with but non limited to one or more business or residence individual lines or PBX lines in the manner and at the rates set forth above 2 Commercial power power outlets or conduit required in the installation operation of key equipment on the customer s premises will be provided by the customer at his expense 3 All operations at the customer s premises will be performed at the expense of the customer and will conform to the operating practices and procedures specified by the Company to maintain proper standards of services CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 122 GENERAL EXCHANGE SERVICE RESIDENCE CUSTOMER REFERRAL PROGRAM A Terms and Conditions 1 Existing residence customers may be eligible for a one time 50 bill credit when they submit a referral via the Company s Internet website that results in the establishment of a new customer account for service that includes residential local exchange service To be eligible referred customers must establish a new customer account for service that includes residential local exchange service and provide the Company with the billing account number of the Company s existing referring customer who generated the on line referral under this program Once confirmed this one time 50 bill credit will be applied to the referring customer s acc
154. es At the Company s option the owner developer will make either cable pairs or their equivalents available or provide facility support conduit or poles access to the Company at no charge for provision of these services The STS Provider shall obtain and guarantee the permission of the building owner to allow direct access by the Company to any Client upon the Client s request This is a condition for provisioning service for this document Providers of STS systems are required to subscribe to PBX ALI services as specified in this document All usual and applicable Service Charges and Installation Charges as appropriately indicated in this and other Tariffs apply to the activation move or change of lines within the sharing and resale offering The Company will not be responsible for the manner in which the use of service or charges are allocated to STS Clients of the STS Provider The transfer of service responsibility between STS Providers is permitted and will not change the initial service establishment date used to calculate the Service Cancellation Fee identified in C 6 above CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 35 GENERAL EXCHANGE SERVICE SHARED TENANT SERIVCE STS Sharing and Resale of Basic Local Exchange Service Cont d D Rates and Charges Nonrecurring Monthly Charge Rate 1 Client Charge Each a
155. es for its Basic Local Retail Services due to the financial impacts of exogenous changes For purposes of this Section the term exogenous change will include but shall not be limited to a change in any federal state or local government tax mandate rule regulation or statute which causes a net change in a local exchange carriers total intrastate regulated revenue expenses or plant in service Nothing within this Plan is intended to limit the Company s ability to draw from a funding mechanism such as is proposed within federally sanctioned Intercarrier Compensation Reform Plans or subsequent future plans that have the same intent This type of reform mechanism provides a means of cost recovery for revenues lost when either intrastate or interstate access rates are reduced or when intercarrier compensation charges are incurred For any exogenous event the Company may petition the Commission to adjust its rates accordingly The petition shall include a description of the exogenous change the proposed adjustment to prices the duration of the adjustment and the estimated revenue impact of the governmental action The Commission own its own motion may address an exogenous event Natural Disaster Relief for Customers In situations where customers telecommunications services are interrupted by natural disasters the Company may offer alternative telecommunications services to customers in the immediate affected area and waive otherwise
156. es for one normal billing period plus thirty 30 days The Company may require the customer to increase the amount of the deposit at any time if in its opinion the charges billed against the customer are found to warrant such an increase Deposit not to affect regular collection practices The fact that a deposit has been made shall in no way relieve the applicant or customer from complying with the Company s regulations as to advance payments and the prompt payment of bills on presentation nor constitute a waiver or modification of the regular practices of the Company providing for the discontinuance of service for nonpayment of any sums due the Company for services rendered The Company without regard to the fact that such customer has made a deposit with the Company with a guarantee in writing of such bills Interest to be paid on deposits Interest will be paid as ordered by the Mississippi Public Service Commission The Telephone Company will comply with rules concerning deposits as ordered by the Mississippi Public Service Commission Discontinuance of Service for Failure to Maintain Credit Service may be discontinued for failure to maintain credit as specified above within five days after the Company has served or mailed notice requiring the customer to do so CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 5 GENERAL REGULATIONS
157. es for the credit amounts will be reflected on the customer s final bill Customers are also liable for 50 of the remaining monthly recurring charges for the service s disconnected CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 132 GENERAL EXCHANGE SERVICE TOLL LIMITATION A _ Toll Restriction 1 General a Toll Restriction Service provides the means to deny station users access to the Long Distance Network as well as operator services for all purposes including emergency calls and Directory Assistance b Toll Restriction may be provided on an individual line or PBX trunk basis from central offices equipped to provide such service and where facilities permit C Toll Restriction does not provide restriction of calls to Public Emergency Services 911 d It is the responsibility of the subscriber to notify all users of their service that an operator cannot be reached Subscribing to Toll Restriction Service does not relieve customers of responsibility for calls charged to their numbers by means of Third Number Billing or Collect Calls e The customer indemnifies and saves harmless the Telephone Company from any and all claims losses or damages caused by this denial including the inability of station users to access the operator for any purpose 2 Rates a This rate is in addition to the established monthly and non recurring char
158. etc operated and administered by the Department of Defense and commended by military or naval authorities may be connected with the exchange and toll facilities of the utility United States Coast Guard Telephone facilities owed and maintained by the United States Coast Guard serving coastal areas operated and administered by the coastal areas operated and administered by the coast guard and commanded by coast guard authorities may be connected with exchange and toll facilities of the utility United States Forest Service Telephone facilities owned and maintained by the United States Forest Service in areas in or adjacent to national forests and operated and administered by the forest service may be connected with exchange and toll facilities of the utility CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 4 Original Page 3 CONNECTION WITH CUSTOMER PROVIDED EQUIPMENT AND FACILITIES GENERAL REGULATIONS Cont d A2 Connection with certain customer provided facilities Cont d B3 B4 B5 Powder manufacturing plants state and federal prisons and other locations of an inaccessible or hazardous nature or where National security is involved Telephone circuits owned and maintained by a customer located on his property in inaccessible or hazardous locations such as powder manufacturing plants state and federal prisons etc or where Nationa
159. etions to the original service contract period are stipulated as follows a Subsequent additions will be rated under a new contract or added to an existing contract based upon the remaining period of the initial contract If the line addition causes the customer s total Centrex line count to exceed the threshold of the line count previously contracted all lines will be billed at the rate for the larger line count b Subsequent line deletions resulting in reductions equal to or exceeding 20 of the initial quantity of lines under contract will be considered a termination liability and treated as specified in paragraph C 8 below If the reduction causes the total number of lines to fall into a different line size group all remaining lines will be billed at rates for the smaller line size group CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 46 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d C Regulations and Conditions Cont d 8 Termination Liabilities shall be treated as follows a It the service is cancelled by the customer after installation of the service but prior to the completion of the service period the customer shall be obligated to pay a termination liability charge The charge is calculated by multiplying the monthly rate by the remaining months in the contract period times fifty percent b A customer who
160. ey Switch Activation 6 50 per month Uniform Call Distribution UCD 1 Per UCD Group N A 2 Per Station 5 00 per month 3 Per UCD Group 120 00 nonrecurring Service Ordering Charges as specified in SECTION II of this document apply for the connection of the services listed above unless ordered at the time initial service is established CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 45 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d C Regulations and Conditions 1 2 A Centrex Customer must have a minimum of two Centrex lines The minimum charge for services provided under this terms of service shall be for one month Centrex is offered subject to the availability of outside plant and or Central Office facilities One directory listing is provided without charge for each Centrex customer The business customer may choose to pay for the service on a month to month basis or under a service contract plan A month to month business customer may at any time convert to a service contract plan by paying the applicable service period plan rate currently in effect Residential service is only offered on a month to month basis The monthly rate for customers choosing the service period plan is guaranteed against Telephone Company initiated changes during the selected service contract period Subsequent line additions del
161. f the same class and grade of service and on the same premises as the first terminating telephone number Remote Call Forwarding is not represented as satisfactory for data transmission Call Forwarding service is not offered for use with a Remote Call Forwarding terminating station The Company will not provide identification of the originating telephone number to the Remote Call Forwarding customer The classification of residence or business service for Remote Call Forwarding arrangements is determined by the class of service of the terminating telephone number Charges for calls from originating stations to a RCF telephone number are the responsibility of the originating station unless the calls are accepted as collect at the terminating telephone number Charges for the forwarding of calls from the RCF number to the terminating telephone number are the responsibility of the Remote Call Forwarding customer For any collect calls placed to the RCF number charges for calls forwarded to the terminating telephone number apply regardless of whether or not these calls are accepted as collect at the terminating telephone number B Rates Per Month Remote Call Forward per path 27 70 Material appearing on this sheet was moved from Section 2 Sheet 186 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 06 01 2015 Section 3 1st Revised Page 1 SERVICE EXTENSION POLICY CONSTRU
162. ffice equipment Each pocket receiver has a specific telephone number assigned to it When this number is called the pocket receiver will respond with a tone This is an indication to the subscriber to call a predetermined number b Tone and Voice This service is provided by means of pocket receiver units which are connected via radio channels with a base station transmitter which is connected to the Telephone Company s Central Office equipment Each pocket receiver has a specific telephone number assigned to it When this number is called the pocket receiver will respond with a tone This is an indication to the subscriber that a voice message will follow C Tone Voice and Meet Me This service is provided by means of pocket receiver units which are connected via radio channels with a base station transmitter which is connected to the Telephone Company s Central Office equipment Each pocket receiver has a specific telephone number assigned to it When this number is called the pocket receiver will respond with a tone This is an indication to the subscriber that a voice message will follow The Meet Me feature provides a two way tie between the Caller and person being paged by caller 2 Availability of Service Personal Paging Service is available to radio paging units within range of the radio base station through which such service is furnished and is subject to transmission atmospheric and like limitations and to delay by usage
163. for collecting coins in payment for telephone service PARTY LINE A single central office line designed to connect more than one primary station with the central office POINT OF DEMARCATION 1 For acoustic or inductive connections it is the utility provided telephone 2 For equipment not requiring protective connecting arrangements it is the utility provided jack or jacks 3 For equipment requiring protective connecting arrangements it is either the utility s protective connecting arrangement or the utility provided jack for use in connection with the customer provided protective connecting arrangement PORTABLE TELEPHONE SET A telephone set equipped with cord terminating in a plug CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 9 DEFINITIONS PREMISES The building portion or portions of a building on continuous property used and or occupied at one time by the customer in the conduct of his business or as a residence Where floor space in adjoining buildings is made continuous at one more floor levels all floor space in both buildings is considered as the same premises insofar as the customer who used and occupies such continuous floor space is concerned the two buildings otherwise being considered as separate buildings PRIMARY RATE INTERFACE PRI has a capacity of 1 544 megabits per second Mbps and has multiple channel
164. for business unless specifically stated in this document For active duty members of the United States military and their dependents with valid military ID cards all service charges typically applicable to central office reconnects will be waived when establishing local exchange access line service or transferring existing local exchange access line service from one location to another Central office reconnects are defined as customer requests for service that do not require any physical work beyond the Company s central office Service Charges for Adding New or Additional Service and Equipment other than Central Office Lines or Moving or Changing Existing Service and Equipment a Adding New or Additional Service or Equipment other than Central Office Lines 1 When an additional station is connected on subsequent orders for Residence service or Business service the appropriate charges for service ordering will apply When an additional station is connected on subsequent orders for Key PABX or Centrex System Services the appropriate Service Ordering Charge applies Station sets for all classes of service are subject to the appropriate charge for station handling as indicated in Schedule of Charges For Connection Moving or Changing Service this section of the local terms of service 2 On orders for new items of equipment other than station sets or central office lines and trunks the appropriate charges for Service Ordering will a
165. format constraints described in Bell System Technical Reference Publication 43801 dated November 1982 bell System Technical Reference Publication 41451 dated January 1983 and in Bell System Technical Reference Publication 62411 dated September 1983 C Service Functions 1 Channelization a Channelization equipment will be provided by the Telephone Company at the central office If the customer wants the channelization equipment located on his premises the equipment must be provided by the customer b The Telephone Company will provide channelization equipment at the central office when the customer desires two point premises to central office or central office to central office services CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 104 GENERAL EXCHANGE SERVICE HIGH CAPACITY SERVICE Cont d C Service Functions Cont d 1 Channelization Contd c Telephone Company provided central office channelization equipment provides service for up to 24 voice grade channels 2 Channel Plug Ins One channel plug in is required for each channel termination in the channelization equipment D Rates and Charges The following rates and charges apply for High Capacity Service in addition to the rates and charges for any associated service s Nonrecurring Charge 1 Channel Termination Per Termination 361 00 Monthly One Year Two Year Th
166. g Services features are prohibited with the use of this feature and lines equipped with this feature will not have a directory listing This feature is subject to the availability of facilities and is only available to flat rate business and residence Individual Line Local Exchange Service customers Usage Sensitive Calling Features a Usage sensitive calling features are available to all individual line residence and business customers where facilities permit b Charges for usage sensitive calling features are in addition to any switched network usage charges associated with the line If applicable such usage may include but is not limited to toll charges local measured service charges exception calling plan rates etc Terms and conditions of these charges are as covered in sections specific to that particular call type and are not impacted by the application of a per use charge C Access to the Per Use capability can be restricted at the customer s request at no charge d The total monthly charge for each usage sensitive feature will not exceed 6 00 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 136 GENERAL EXCHANGE SERVICE CUSTOM CALLING SERVICES Cont d B Provision of Service The services are limited to those areas served by central offices arranged for Custom Calling Services The services are furnished only in connect
167. ge in those cases where the distance from the Central Office exceeds 18 kilofeet or the signaling is weak Mbps Megabits Per Second Primary Rate Interface PRI PRI has a capacity of 1 544 megabits per second Mbps and has multiple channels 23 B channels and one D channel and is also known as 23 B D access The B channels carry user information such as voice calls circuit switched data or video while the D channel handles signaling information ISDN PRI and other local services are offered on an end user basis only Use of such services for transmitting interexchange traffic that does not either originate or terminate at the customer premises is prohibited Terms And Conditions 1 General a The customer or the customer s authorized agent will be responsible for the procurement of associated customer premises equipment CPE and will ensure compatibility with the ISDN digital switch serving the customer b It is the responsibility of the customer to provide a suitable supply of commercial power including outlets when and where the telephone company requires it for the operation of any equipment on the customer s premises Such outlets shall be dedicated to the telephone company use and be separately fused Cc A minimum service period of three 3 months is required for each ISDN System installed d Call Detail is not available with ISDN service Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a Century
168. ges applicable to services and equipment associated with Toll Restriction Service Monthly Rate Toll Restriction per line or trunk 1 50 B Toll Control 1 General a Toll Control is a service which allows a customer to limit the toll charges incurred during a billing period to a preset amount The Company shall not be liable for any and all claims for loss or damages caused by a customer subscribing to this feature This feature was not technically feasible as of the date it was added to the local terms of service but was added so that it could be offered when it does become available b This feature will only be offered to low income customers at no charge when it becomes available Toll Restriction is available to Lifeline applicants free of charge CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 133 GENERAL EXCHANGE SERVICE CUSTOM CALLING SERVICES A General 1 Call Waiting Provides the user busy on a call with a private signal which alerts him to an unanswered call waiting to be completed to his number The user may then hold the existing call answer the incoming call and alternately talk on both calls until one has been terminated Call Forwarding Provides for transferring incoming calls to another telephone number by dialing a code and the telephone number of the service to which calls are to be transf
169. h Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 157 GENERAL EXCHANGE SERVICE PRIVATE LINE SERVICE Applicability Applicability to private line service furnished or made available by the Company between its points and points reached over facilities of connecting companies Territory Between points in the State of Mississippi where the respective rate centers of such points are located in said state Home Telephone Company concurs in the standard toll rates rules and regulations governing such communications as filed by the South Central Bell Telephone Company together with any amendments or successive issues thereof and makes itself a party to such rates and charges until this concurrence is revoked or cancelled by either party Home Telephone Company hereby expressly reserves the right to cancel this statement of concurrence at any time when it appears that such cancellation is in the best interest of the Home Telephone Company subject to the jurisdiction of the Mississippi Public Service Commission as it applies CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 158 GENERAL EXCHANGE SERVICE DIGITAL TRUNK SERVICE DTS DS1 behind PBX A Service Description 1 Digital Trunk Service referred to as DTS provides a cost effective method of delivering voice g
170. h a timer as the customer complies with the provisions of these terms of service B8 Company liability C1 The customer indemnifies the utility against and hold the utility harmless from any and all losses claims demands causes of action damages costs or liability in law or in equity of every kind and nature whatsoever including without limiting the generality of the foregoing losses claims demands causes of action damages costs or liability for libel slander fraudulent or misleading advertising invasion of the right of privacy or infringement of copyright of patent arising directly or indirectly from the material transmitted over its facilities or arising directly or indirectly from any act or omission of the customer or the calling party while using or arising from combing with or using in concurrence with facilities of the utility any equipment or systems of the customer CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 4 Original Page 8 CONNECTION WITH CUSTOMER PROVIDED EQUIPMENT AND FACILITIES CUSTOMER PROVIDED TERMINAL EQUIPMENT Customer provided terminal equipment may be used with the facilities furnished by the Telephone Company for exchange telecommunications service as specified in the following items Terminal Equipment A Data Transmitting and or receiving Terminal Equipment Customer provided data transmitting and o
171. h another party or return to the previously held call Call Park Call Park enables a user to park a call against his her directory number The parked call can be retrieved from any station by first requesting Call Park Retrieve and then dialing the directory number of the station against which the call was parked Call Pick Up Call Pick Up permits a station user to answer incoming calls directed to another station within the same pick up group by dialing an access code Call Transfer Call Transfer allows a station user to transfer calls to another station by flashing the switchook and dialing the transfer to number CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 50 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d D Definitions Cont d 14 Call Transfer Return Call Transfer Return enhances the Call Transfer within a Centrex group Call Transfer Return applies to all calls incoming outgoing or within group that are transferred to a party within the same Centrex group If the transferred calls goes unanswered for the specified number of rings an attempt is made to return the call back to the call Transfer initiator Call Waiting Call Waiting provides a burst of tone to inform a station user with a call already in progress that another call is waiting to be answered The station user may answer the waiting call by hangi
172. harge A Maintenance of Service Charge is a non recurring charge applicable for each repair visit to a customer s premises in connection with a service difficulty when it is determined that the difficulty was due to a condition in a customer provided terminal or communication system which is arranged for connection to Company facilities or as specifically stated in this document Record Service Order Charge A Record Service Order Charge is a involving customer listing activity requested by the customer which requires no Company central office or customer premises action other than changes from nonpublished listing to a listed number Number Change Charge A Number Change Charge is a charge which applies for a customer originated request for a change of telephone number PABX or Centrex station number Standard Network Interface Residence or Non Key Business The Standard Network Interface is that point on the customer s premises where all premises services are connected to the telecommunications network The Standard Network Interface is a standard registration program jack or equivalent Customer Premises Inside Wire Customer Premises Inside Wire is that wire that runs between the Standard Network Interface where the Exchange Access Lines terminate and those standard jack terminations or equivalent including the standard jack or equivalent on the customer s premises to which terminal equipment can be connected for access t
173. he rates and charges listed above CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 28 GENERAL EXCHANGE SERVICE MILEAGE CHARGES Cont d Signaling Equipment Mileage 1 quarter mile or fraction thereof 2 00 per month Each additional 1 4 mile or fraction thereof 1 00 per month Circuit Rental Local Loop Rental miscellaneous including private line voice teletype TWX Data metering or Control Channels 1 The following rates apply when necessary facilities are available When facilities are not available the customer may be required to pay an additional charge or to contract for service beyond the initial period or both 2 The total mileage is the sum of the direct route mileage from each point to its serving central office with fractional 1 4 miles treated as full 1 4 miles for each two point segment of distance Rate Per Cable Pair Monthly Rate 151 1 4 mile 37 05 Each additional 1 4 mile 1 00 For each terminated segment where segments are permanently tied together combined mileage applies These charges are applicable to company provided or customer provided equipment CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 29 GENERAL EXCHANGE SERVICE MILEAGE CHARGES Cont d Local Loops For Foreign Exchange And
174. herein Charges for lines and key trunks in a hunting arrangement a k a rotary line service or rotary access service that would otherwise apply as an incremental charge are also included in the rates specified herein Customers will not incur service charges or other nonrecurring charges when switching existing basic business line service to CLVP Nonrecurring charges and or Service Charges will apply as specified in applicable CenturyLink tariffs guidebooks schedules and or local terms of service documents Nonrecurring charges may be waived if customer moves future services from another telecommunications service provider to lines under the CLVP However such subsequently moved lines will not affect the tier and monthly discount level established upon execution of this agreement Qualifying services may be aggregated across the entire CenturyLink Incumbent LEC service territory to determine the applicable Tier based on total number of lines The monthly rate s in effect for each service location upon execution of a CLVP agreement will apply for the duration of the term commitment period and are not subject to Company initiated rate increases At the end of the initial CLVP term commitment period the CLVP term will automatically renew for up to two consecutive renewal periods unless either party provides thirty days written notice of its intention not to renew or Customer executes a new CLVP agreement Each renewal period will be equal
175. his or her call has been placed in a queue The delay announcement can be repeated at regular intervals until an idle station becomes available Direct Connect Service Direct Connect Service allows a station user to automatically place a call to a preselected directory number by lifting the receiver off the switchhook No dialing is required for the calling party to reach the specified destination Direct Inward Dialing Direct Inward Dialing allows Centrex station users to directly receive incoming calls without the assistance of an attendant Direct Outward Dialing Direct Outward Dialing enables Centrex station users to call outside the Centrex group directly without the assistance of an attendant Directed Call Pick Up Directed Call Pick Up enables a station user to answer a call that is ringing at another station within the Centrex group by dialing an access code and the ringing station number Distinctive Alerting Call Waiting Indication Distinctive Alerting Call Waiting Indication allows a Centrex station user to determine the of incoming calls from within or outside the business by the Distinctive Ringing pattern or the Call Waiting tone Normal ringing and Call Waiting tones are used to identify intra Centrex group calls Calls which originate from outside the Centrex group are identified by either two short rings and or Call Waiting tones Do Not Disturb Do Not Disturb allows a station user to prevent incoming calls fro
176. ical connection to the equipment of the Company any change in or alteration of such equipment 2 such device does not interfere with its proper functioning or damage it in any way Facilities of an electrical power company or oil oil products or natural gas pipe line company or railroad company provided primarily to communicate with points located along a right of way Including premises of such company anywhere in cities towns or villages along the right of way owned of controlled by such company may be connected with Private Branch Exchange station or private line facilities furnished by the Company subject to certain conditions Customer Billing A The customer is responsible for all charges in conjunction with the services furnished him including collect toll messages which have been accepted at the customer s telephone Monthly recurring charges are billed in advance and toll charges are billed in arrears Special billing arrangements may be established for services provided to Governmental agencies Customers that willfully destroy telephone property will be billed price of destroyed property plus as a minimum a minimum service charge The minimum service charge will be billed when a temporary disconnect is made because receiver is left off hook and it becomes necessary to make a service call to clear line Bills are due when rendered unless otherwise specified on the bill and may be paid at any business office of the
177. ications Measurement associated with the 90 objective is calculated as the percent resulting from the division of applications for residential and business services completed within five 5 Business Days by total applications The Regular Service Installation Applications Measurement associated with the 99 objective is calculated as the percent resulting from the division of applications for residential and business services completed within ten 10 Business Days by total applications The measurements exclude holidays and are based upon receipt of completed applications by the Company unless the customer requests a date after the prescribed respective periods Applications requiring a premise visit or construction are excluded from this measurement Regular Service Installations include all orders in which voice is included as a service item Installations associated with an installation appointment are excluded from this measurement A company may include in its calculation installations which require a trip to the Pedestal or Network Interface Device NID Companies with less than 2 000 access lines are allowed to exclude one 1 Regular Service Installation miss below the benchmark each month The Company shall maintain data supporting the reported service quality measurements results at its business office as long as the plan is in effect The Company shall file monthly results on a quarterly basis of its performance under the
178. ice Cont d 2 Conditions Cont d a Availability of Options Cont d 1 The ANI ONLY option is available if the 9 1 1 Customer Cont d b Orders two PS 9 1 1 Service trunks or that quantity necessary to provide P 01 Grade of Service whichever is the higher standard to connect the PS Provider s Private Switch to its serving central office and c Has a Private Switch capable of forwarding the ANI of each PS End User s Directory Numbers to the 9 1 1 Service Trunk when either 9 1 1 or X 9 1 1 is dialed where X is the access number for the public switched network 2 The ANI and ALI option is available if the 9 1 1 Customer subscribes to Enhanced 9 1 1 service and meets the same condition in C 2 a 1 and the PS Provider uses the CENTURYTEL PS ALI ENTRY software to maintain and forward PS End User Directory Numbers and location information in the NENA Standard format to the Company with updates as necessary to keep records current and responds to requests from the Company to make corrections to record errors by uploading the corrected records within one working day CenturyTel of North Mississippi Inc d b a CenturyLink Effective 05 01 2015 Local Terms of Service Mississippi Section 2 Original Page 90 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d C Private Switch PS 9 1 1 Service Cont d 2 Conditions Cont d b Service provisioning is dependent upon the type and configuratio
179. ice Mississippi Effective 05 01 2015 Section 5 Original Page 17 29 30 31 GENERAL REGULATIONS Discounts Upon proper Company approval the Telephone Company will grant discounts from standard rates for service furnished under either one of the two following classifications 1 Official Service 2 Discounted Service 1 Official Service Official service is service furnished for the conduct of the Company s business and is generally furnished through telephones located in the Company s offices or in residences of employees or agents whose duties require that they be readily accessible to call at any time 2 Discounted Service The same rules and regulations are applicable to employees and retirees of the Company as are applicable to the general public Certain telephone services will be furnished to Company employees and Company retirees at reduced rates as authorized by Company practices and procedures Provisions For Night And Weekend Installation Or Moves When a customer specifically request that initial service be established or existing service be moved to another location at night holidays or weekends then all non recurring installation fees will be at 150 of the applicable charges Customer Provided Telephone Equipment Customer provided telephone terminal or station equipment complying with the provisions of Part 68 Connection of Terminal Equipment to the Telephone Network May 1976 of the Federal
180. ice and circuit switched data B Bearer Channel The B channel carries circuit switched voice and or data communications at speeds up to 64 Kbps from the customer s premises over the loop facility to the central office B Channel Circuit Switched Data Circuit switched Data provides the capability of making data calls over the public switched network Information is transmitted the same way as digitized voice Like a voice call a circuit switched data call ties up network system resources for the duration of the call Similar to voice Calling Line Identification functionality is provided Clear Channel Capability The capability to transport 64 Kbps over a channel with no constraint on the quantity or on the sequence of bits D Delta Channel The D channel carries signaling at speeds up to 16 Kbps on BRI and signaling only information up to 64 Kbps for PRI from the customer s premises to the central office The D channel has both data and signaling functionality it does not have voice capability Digital Subscriber Loop DSL The ISDN basic rate interface loop from the Central Office customer s premises CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 160 GENERAL EXCHANGE SERVICE INTEGRATED SERVICES DIGITAL NETWORK Cont d B Definitions Cont d Kbps Kilobits Per Second Loop Extension Charge The char
181. ice at a new location for a temporary period service charges for connection will apply for the establishment of service at the temporary location Charges in the location of existing stations to points outside the premises occupied by the subscriber are considered new service connections at the new locations Service Charges for connection move or change do not apply to telephone service previously provided over a Government System in military housing where there is no break in the continuity of service Service Charges may be required to be paid out at the time of application for service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 7 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Service Charges for Connection of New Service Cont d g On intra exchange extended station service a Service Ordering Charge will apply plus the appropriate charges for station handling If provided subsequently to the initial establishment of service the Central Office Line Connection charge would also apply Residence customers furnished PABX or KEY equipment except one button telephone and keyless telephone equipped with external key for two line pick up are subject to business service charges For Intra state Wide Area Telecommunications Service Access line the application of service charges is identical to the application of service charges
182. ices will be available to single party and multi line residence and business customers having rotary dial or touch tone service 4 Advanced Calling Service information will not be sent for calls originating from equipment not suitably equipped for Advanced Calling Service Features 5 To activate a feature the subscriber must dial a Company designated code except Caller ID 6 Busy Redial 66 and Call Return 69 features cannot be activated for numbers with an 800 or 900 prefix or PBX station lines not equipped with Direct Inward Dial Service 7 Call Trace 57 will be based on the standard annoyance call procedure and its use will conform with Existing regulations concerning how to deal with annoying and harassing calls Call Trace 57 will Not replace existing procedures Customers will not be provided with the traced number The results of a customer originated trace will only be released to legally constituted authorities upon proper request by them 8 Caller ID is available for multi line customers equipped with hunting arrangements and all lines in the hunt group must be provisioned with Caller ID 9 Caller ID is not available on operator handled calls CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 147 GENERAL EXCHANGE SERVICE ADVANCED CALLING SERVICES Cont d B Regulations and Conditions Cont d 1 Advanced Calling Service Fe
183. if customers remove any of the qualifying services prior to the TDP expiration date the remaining components of CORE CONNECT will be converted to ala carte rates and the TDP discount will not apply CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 180 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d H CORE CONNECT Cont d 4 Application of Rates a The monthly rates include the Local Exchange Service flat rate EAS and features only These rates do not include the monthly charges for HSI or for the qualifying long distance plan if applicable b Service Charges as described in Section 2 apply for new and additional CORE CONNECT lines and moves of existing lines Service Charges may be waived for customers who move services from another telecommunications service provider to CORE CONNECT under a one two or three year TDP Cc Service Charges do not apply when CORE CONNECT replaces existing Local Exchange Service Service Charges do apply when Customers request a change from CORE CONNECT back to Local Exchange Service Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 181 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d H CORE CONNECT Cont d 5 Rates and Charges a CORE CONNECT 1 e Business Flat Rate
184. iginal Page 66 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 2 Definition of Terms Cont d PS 9 1 1 Site Administrator Person assigned and authorized by the Private Switch PS Provider to act as an agent of the PS Provider with responsibility for managing the PS Provider s responsibilities within the scope of this terms of service The Site Administrator is responsible for establishing the PS 9 1 1 Service for maintaining the location information of the PS End Users and using the CENTURYTEL PS ALI ENTRY software to provide accurate PS End User ALI to the Company This person will be given a password by the Company for access to the CENTURYTEL ALI ENTRY GATEWAY for the purpose of uploading the PS End Users ALI record information specific to the site administrator s location PSAP the Public Safety Answering Point either primary or secondary is the communications facility designated for a specific territory to which 9 1 1 calls are routed for response Primary PSAP A primary PSAP is the initial answering point responsible for taking appropriate action on a 9 1 1 call by either providing the response itself from the Emergency Response Agencies dispatched from that center or by transferring the call to a secondary PSAP for action A primary PSAP must be operated on a 24 hour seven days a week basis Secondary PSAP A secondary PSAP responds to 9 1 1 calls transferred fr
185. in addition to such special construction and installation charges as are to be borne by the applicant The amount of the advance payment is credited to the customer s account on the first bill rendered Federal State or Municipal governmental agencies may be required to make advance payments 7 Establishment of Credit A The Company is not obligated to establish furnish or continue to furnish service to any individual or firm that owes for service previously rendered at the same or a different address until arrangements have been made to liquidate such previous indebtedness to the Company In order to insure the payment of all charges due for its service the Company may require the customer any to establish and maintain his credit in one of the following ways 1 By furnishing acceptable credit reference to the Company 2 By providing a suitable guarantee in writing in a form prescribed by the Company 3 By means of a cash deposit CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 4 B A A GENERAL REGULATIONS Establishment of Credit Cont d The Company shall be the sole judge as to whether or not the reference or guarantee in writing are acceptable Deposits A deposit may be required for the purpose of establishing a customer s credit but shall not exceed his estimated bill for exchange service and toll charg
186. in Section 2 Grandfathered to existing customers at their present location CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 171 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d B Voice Mail Complementary Services Package 1 Description The Voice Mail Complementary Services Package provides a group of basic network services generally used in conjunction with voice mail services at one monthly rate The package consists of the following services where available Call Forwarding Busy Line Call Forwarding Don t Answer or Call Forward Busy No Answer Message Waiting Indication Audible or Visual Terms and Conditions a All regulations and restrictions that normally apply to the services when they are individually provided also apply when they are provided as part of this package b All services are provided only from central offices that have been arranged to provide these services The services are provided subject to availability of facilities Cc This package is available only to individual line residence and business customers Rates Monthly Rate Per Line a Residence 2 00 b Business 3 00 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 07 20 2015 Section 2 1 Revised Page 172 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d C
187. ing charge applies for each printed copy furnished Residence Business Charge per copy 4 00 7 00 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 19 GENERAL REGULATIONS 35 Rural ILEC Price Regulation Plan A Definitions The following definitions will apply to the terms as used in this Rural ILEC Price Regulation Plan for Rural Incumbent Local Exchange Companies 1 2 Basic Service Category Residence and Business One Party Services Bundled Service Any regulated Telecommunications Service offered by the Company in combination with one or more of the following components a An affiliates Telecommunications and or non Telecommunications service and or b A non Telecommunications Service and or C A non affiliated third party providers Telecommunications and or non Telecommunications Service and or d A Telecommunications Service or other product not regulated by the Commission Business Day Any calendar day excluding Saturdays Sundays and any Federal State or local holiday on which the company does not open for substantially all of its business functions Commission Mississippi Public Service Commission Contract Service Arrangement CSA An arrangement whereby the Company provides service pursuant to a contract between the Company and a customer Such arrangements include situations in whi
188. ion The per database charge to create and maintain the MSAG and ALI database structure Database The charge on a per record basis to develop and update street ranges list correct addresses assign ESNs and PSAPs to each record and transmit the ALI to the database management system that will be accessed by the caller s ANI Database rate elements include monthly rates and nonrecurring charges for each database and for each record within each database Class Marking The hardware and software that provides selective routing assignment codes to a central office for a 9 1 1 call and connects the incoming 9 1 1 trunks to the central office that will route the calls Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 82 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 4 Optional Services Cont d a Selective Routing Cont d 2 The following rate elements apply to Selective Routing d Database Selective Routing Rates and charges per access line to include hardware and software for selective routing equipment Selective routing equipment provides routing assignment codes for 9 1 1 calls and routes those calls to the appropriate Public Safety Answering Point PSAP The charge is inclusive of the cost to update the selective router database which contains tel
189. ion with individual line service The service is not available in connection with PBX or coin telephone service The applicable Service Ordering Charge will apply for the installation or disconnection of these services unless application is made at time of initial offering or upon request for initial service A central office line connection charge will not apply for the installation or disconnection of Custom Calling services if this is the only function performed C Rates 1 Available Features Monthly Rate Per C O Line Equipped Residence Business a Call Forward Busy 1 25 1 25 b Call Forward No Answer 1 25 1 25 C Call Forward Remote Access 1 25 1 25 d Call Forwarding 1 75 3 00 e Call Transfer 5 00 5 00 f Call Waiting 2 75 4 75 g Cancel Call Waiting N C N C These charges are in addition to regular charges for class and grade of service furnished Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 137 GENERAL EXCHANGE SERVICE CUSTOM CALLING SERVICES Cont d kK C Rates Cont d 1 Available Features V W X ODIO SZTAT TS Direct Line Distinctive Ring Home Intercom Hot Line Make Set Busy Speed Call 8 Speed Call 30 3 Way Call Wake Up Service Outbound Call Block Feature Usage Sensitive 3 Way Calling Usage Sensitive Call Forwarding Usage Sensitive Call Forward Remote Access
190. isplayed The called party of the second incoming call will receive a call waiting tone b The calling number will not be displayed if the called party answers the incoming call during the first ring interval c The calling number will not be displayed if the calling party has blocked his call or has a blocked line Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 150 GENERAL EXCHANGE SERVICE ADVANCED CALLING SERVICES Cont d C Definitions Cont d 5 Caller ID Cont d b Caller ID 1 This feature enables the customer to receive the calling party name and number on incoming calls The calling party name and number will be delivered to the called party s Customer Premises Equipment CPE When Caller ID is activated on a customer s line the Directory Name and Number of an incoming call will be sent to the display of the CPE during the first long silent interval of the ring If the incoming call is from a caller served by a PBX only the main number of the PBX is transmitted and available for display If the incoming call originates from a multi line hunt group the telephone number transmitted will always be the main number of the hunt group A directory name and number will not be displayed for operator assisted calls out of area calls calls marked private by the originator or calls originating from coin and p
191. ither an individual line or shared by multiple station users OutWATS OutWATS is a form of District Distance Dialing service that allows a station user to place long distance calls to specified geographical areas at reduced rates Each OutWATS call is screened to ensure that the call destination is within the band limits of the OutWATS station user OutWATS Overflow to Public Network With Expensive Route Warning OutWATS Overflow to Public Network With Expensive Route Warning allows selected Centrex group users the ability to overflow from OutWATS to the public toll network OutWATS Simulated Facility Group OutWATS Simulated Facility Groups control the number of simultaneous OutWATS calls that can be made from a business OutWATS Simulated Facility Groups optionally allow the following capabilities OutWATS Simulated Facility Group Cont d a OutWATS Automatic Flexible Routing OutWATS Automatic Flexible Routing is an OutWATS Simulated Facility Group option which permits calls to be automatically routed to a lower or less expensive OutWATS band b OutWATS Overflow Hunting OutWATS Overflow Hunting is an OutWATS Simulated Facility Group option which permits OutWATS calls to automatically overflow or hunt to a higher band if the Simulated Facility Group associated with the lower band is busy CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2
192. k Local Terms of Service Mississippi Effective 08 12 2015 Section 2 1 Revised Page 11 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Minimum Service Charge for Willful Destruction of Telephone Lines or Equipment The Company undertakes to maintain and repair the facilities which it leases to customer The customer is assessed the actual cost of each instrument apparatus equipment or lines destroyed due to malicious willful and negligent damage The customer may not nor permit others to rearrange disconnect or remove any equipment or wiring installed by the Company If facilities are rearranged disconnected or removed the Company shall have the result of such unauthorized tampering When the Company is required to make a visit to the customer s premises for the purpose of correcting a trouble caused by willful destruction of the telephone lines or equipment the minimum service charge will apply if another specific service charge does not apply Minimum Charge for willful malicious or negligent damage each visit Minimum Service Charge Appropriate Station Handling Charge Maintenance of Service Charge a k a Trouble Isolation Charge The customer shall be responsible for the payment of Company charges for visits by the Company to the customer s premises where a service difficulty or trouble report results from customer provided equipment or facilities Charges The customer shall be responsible for the payment of Comp
193. l security is involved may be connected with a private branch exchange furnished by the customer by the utility Railroad companies Telephone circuits owned and maintained by a railroad company operating as a common carrier and located upon its property or right of way be connected with a private branch exchange furnished to said Railroad Company of the utility Telephones of special types apparatus and circuits owned and maintained by such railroad company located upon its property or right of way and used in dispatching trains by telephone may be connected with the switchboard of a private branch exchange furnished to said railroad company by the utility Such connection may not be used for exchange or toll service except in case of public emergency Electric light power natural gas water pipeline and oil companies Telephone circuits owned and maintained by an electric light power natural gas water pipe line or oil company and not located wholly within an exchange area may be connected with a private branch exchange furnished to said company by the utility Stations of a private telephone system owned and maintained by such company may be connected with stations on a private branch exchange furnished to said company by the utility Such connection may not be used for exchange or toll service except in case of public emergency CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effectiv
194. lable to business customers subscribing to 10 or more basic business lines key lines or key trunks A customer may have a maximum of 3 000 participating lines across all service territories served by CenturyLink incumbent local exchange carriers each a CenturyLink ILEC Lines served by a CenturyLink competitive local exchange carrier CLEC are not contributory to or eligible for CLVP CLVP is offered as a tiered plan with each tier having a Minimum Line Requirement Lines and or key trunks provided by a CenturyLink ILEC which are already discounted under an existing term discount plan line volume plan or any contractual arrangement which contains a volume and or minimum term commitment may contribute to the aggregate line count used for determining the applicable tier and rates for services under this CLVP but are not eligible for additional discounts under this CLVP The terms conditions and application of rates for services in Qwest Corporation locations may differ from those contained herein and are as described in the applicable tariffs catalogs and or other local terms of service documents for those service locations B Regulations 1 Qualifying CLVP services in locations other than those served by Qwest Corporation are defined as follows e Flat rate business individual lines local exchange service terminating into a single line instrument e Flat rate key lines or key trunks local exchange service terminating in
195. le for service 2 the obtaining or attempting to obtain or assisting another to obtain or to attempt to obtain service by rearranging tampering with or making connection with any facilities of the Company or by any trick scheme false representation or false credit devise or by or through any other fraudulent means or devise whatsoever with intent to avoid the payment in whole or in part or the regular charge for such service 3 the use of service or facilities of the Company for a call or calls anonymous or otherwise if in a manner reasonably to be expected to frighten abuse torment or harass another Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 5 Original Page 8 14 15 16 GENERAL REGULATIONS Abuse or Fraudulent Use of Service Cont d A The service is furnished subject to the condition Cont d 4 the use of profane or obscene language 5 the use of the service in such manner as to interface unreasonably with the use of the service by one or more other customers Use of Service for Unlawful Purposes A The service is furnished subject to the condition that it shall not be used for the purpose of making or accepting bets furnishing information or for any other purposes in connection with any gambling scheme business or device or for any similar unlawful purpose Any customer whose service is to be discon
196. lephone service in the exchange where 9 1 1 Systems are equipped with the features to provide PS 9 1 1 Service Rates and Charges The following rates are applicable for PBX ALI service Per 1000 DID Records assigned Nonrecurring Monthly Charge Rate 3 185 00 185 00 The number of Records shall be rounded up to the nearest 1 000 to determine PBX ALI Service rates CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 97 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d D Rates and Charges 1 Messages a The calling party is not charged for calls placed to 911 number b Charges for messages transferred over exchange facilities from a primary PSAP to a secondary PSAP are billed according to rates applicable to business calls from the exchange or zone serving the PSAP initiating the transfer to the exchange or zone of the point of the transfer 2 Automatic Number Identification Monthly Nonrecurring Rate Charge Per 1000 Access Lines Served 62 00 580 00 Rounded up to next 1 000 3 Program Development Charges These are charges applicable to the work and material necessary to design develop test and maintain any special programming required to support E911 Service its billing and its data base management Nonrecurring Charge Per customer record 2 00 4 Quotation Preparation The customer may reques
197. ling the appropriate codes Standard call completion will occur if a call originates from a central office that is not equipped for Advanced Custom Calling Feature functions Subscriber Activated Blocking PIN a This feature permits the customer to block certain types of calls When activated all calls made from that line are screened If a call is made to a restricted number the caller is routed to a recorded message The customer may enter a Personal Identification Number PIN to override blocked status to continue a call Subscriber Activated Blocking PIN is activated or deactivated by dialing the appropriate codes Usage Sensitive Advanced Calling Features 1 Charges for usage sensitive advanced calling features are in addition to any switched network usage charges associated with the line If applicable such usage may include but is not limited to toll charges local measured service charges exception calling plan rates etc Terms and conditions of these charges are as covered in sections specific to that particular call type and are not impacted by the application of a per use charge Access to the Per Use capability can be restricted at the customer s request at no charge The total monthly charge for each usage sensitive feature will not exceed 6 00 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 154 GENERAL EXCHAN
198. lities provided by the customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 165 GENERAL EXCHANGE SERVICE INTEGRATED SERVICES DIGITAL NETWORK Cont d F Primary Rate Interface Offering PRI 1 2 3 Description The Primary Rate Interface PRI structure consists of 23 B channels and a D channel for a total transmission rate of 1 544 Mbps which is equivalent to a T1 facility Each 64 Kbps B channel carries user information such as voice calls circuit switched data or video The D channel is a 64 Kbps channel that is used to carry the control or signaling information Definitions a Service Configurations 23B D This service configuration provides for 23 B channels and 1 D channel The B channels carry the circuit switched voice and data while the D channel handles signaling information The D channel can control a maximum of 479 B channels The B channel may be provisioned on the same facility as the D channel or on other T1 or T3 facilities 24B This service configuration provides for 24 B channels The B channels carry the circuit switched voice and data information The signaling information is provided by a D channel on the first T1 facility 23B Back up D This service configuratio
199. ll CenturyLink service locations except as described in e following Rates for qualifying services at new service locations will be charged based on the already established tier and commitment period Any lines added after execution of the initial CLVP are contributory towards the Minimum Line Commitment but will not prompt a change in the assigned tier for the previously established lines Customers with a previously existing CLVP offered by Qwest Corporation may select a separate second CLVP for services in an eligible location other than Qwest Corporation Lines in all CenturyLink ILEC service locations including locations served by Qwest Corporation may at Customer s request be contributory towards determining the tier for the second CLVP Services in a Qwest Corporation service location are not eligible for the rates associated with the tier assigned for the second CLVP and will continue to be charged at the tier rates under the original CLVP offered by Qwest Corporation for the remainder of its term commitment period Alternatively customers may discontinue a previously existing CLVP and establish a new CLVP as described in 10 following in which instance a new tier will be established and will apply for all service locations This is a non regulated service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 1 Original Page 8 LOCAL EXCHANGE SERVICE
200. ll Return 69 Call Waiting Call Waiting Deluxe Call Waiting ID Caller ID Caller ID Number Only Cancel Call Waiting Distinctive Ring Long Distance Alert Message Waiting Indication Selective Call Accept 64 Selective Call Forward 63 Selective Call Rejection 60 Speed Call 8 or Speed Call 30 3 Way Calling VIP Alert Home Intercom eee o o o o o o o Grandfathered to existing customers at their present location CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 169 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d A SIMPLE CHOICE ONE and SIMPLE CHOICE TWO Cont d 3 Terms and Conditions a A customer may select an unlimited number of compatible services and features from the Features list All terms and conditions as specified elsewhere in this document shall apply b Nonrecurring charges as specified elsewhere in this document do not apply for transactions involving additions deletions or changes to the services features requested as part of Simple Choice One and Simple Choice Two However appropriate nonrecurring charges do apply for installation of moves and changes to the access line Cc Customers subscribing to the Simple Choice Two may select different features for each line All lines must be billed to the same account and located at
201. ll Trace 57 a This feature enables the customer to initiate an automatic trace of the last call received Upon activation by the customer the network automatically sends a message to CenturyTel of North Mississippi Inc never the customer indicating the calling and called numbers the time the call was received and the time the trace was activated The customer using this feature is required to contact the local telephone company business office for further action Under no circumstances will the customer be given the traced number The results of a trace will be furnished only to legally constituted authorities upon proper request by them The feature will not work if the incoming call is from a telephone number in a multi line hunt group unless the telephone number is the main telephone number in the hunt group A traced call from a multi line hunt group will result in the main billing number being recorded rather than the directory number of the individual group member If the customer receives another call after hanging up from the annoying call prior to activating the trace Call Trace 57 will not record the correct number Call Trace 57 provides the directory number of the last incoming call If the malicious call is interrupted by a waited call prior to trace activation the waited call directory number is considered the last incoming call and is traced Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a
202. ll apply when the caller requests operator assistance and the call is completed within the local service area The call may be billed to the originating telephone credit card third number collect or any other special identification number The 0 85 surcharge will be applied to each completed call except 1 For calls to the Company for official telephone business 2 For emergency calls to agency type telephone numbers such as to those agencies of the federal state or local government which have the capability and legal authority to provide aid in emergency situations and to any emergency medical number 3 When the caller identifies himself as being handicapped and unable to place the call due to his handicap 4 When the caller advises he has had service trouble in reaching the terminating number LOCAL CALLING CARD SERVICE CALLS A surcharge of 0 85 will apply to all calling card service calls wherein the caller dials both the called number and the calling card service number and the call is completed in the local service area CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 145 GENERAL EXCHANGE SERVICE LOCAL OPERATOR VERIFICATION INTERRUPTION SERVICE A General Verification services provides operator assistance in determining if a called line is in use Interruption service provides for operator interruption of a conversation in progress on
203. ll calls that terminate to a user s station to be redirected to an alternate station after a predetermined number of rings CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 49 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d D Definitions Cont d 7 Call Forwarding Incoming Only Call Forwarding Incoming Only is an option that can be used with any of the Call Forwarding features Call Forwarding Variable Don t Answer and Busy Line and allows only incoming calls calls that originate outside the Centrex group to be forwarded Calls from within the group or a private facility are not forwarded Call Forwarding Variable All Calls Call Forwarding Variable enables a station user to divert all incoming calls to another directory number Activation deactivation and the forward to destination are controlled by the station user Call Forwarding Within Group Only Call Forwarding Within Group Only is an option that can be used with any of the Call Forwarding features Call Forwarding Variable Don t Answer and Busy Line and restricts call forwarding to only directory numbers within the same Centrex group thus preventing the station user from forwarding calls outside the Centrex group Call Hold Call Hold allows a station user to place a call on hold in order to initiate a second call answer a waiting call consult privately wit
204. m ringing at his her station by diverting them to a tone or recorded announcement This feature can be offered with a Personal identification Number PIN override option that selected callers can dial to override Do Not Disturb CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 52 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d D Definitions Cont d 27 28 29 30 31 32 33 Full Restricted Line A Full Restricted Line is prevented from making calls to and or receiving calls from stations outside the Centrex group It is also preventing from making calls to and or receiving calls from the attendant thereby denying it indirect access to from outside the Centrex group Intercom Dialing Intercom Dialing allows Centrex stations users to call other stations within their Centrex groups by dialing abbreviated codes Make Busy Make Busy can be used to temporarily make a particular station in a Multiline Hunt Group appear busy to incoming callers Make Busy causes the hunt to skip over a station during the search for an idle station Group Make Busy Make Busy can be used to temporarily make a group of stations or an entire Multiline Hunt Group appear busy to incoming callers Make Busy causes the hunt to skip over a group of stations during the search for an idle station and is operated via a physical switch M
205. mbers are provided by South Central Bell Telephone Company SCBT to subscribers of Reverse Billing Option This option is not available to Shared Tenant Service or customer provided public telephone subscribers and semi public or public coin telephones Rates and Charges 1 The following charges are in addition to all local service charges Extended Community Calling ECC rates Community Calling Service CCS rates and any other applicable service order charges Installation Monthly Charge Rate Rate per line a Residence 12 50 16 00 b Business 12 50 16 00 2 The following usage charges are for calls originating in the Memphis calling area and terminating in Olive Branch and Byhalia and are in addition to any other local usage charges billed in connection with Community Calling Service or Extended Community Calling Usage charges in connection with the Reverse Billing Option will not exceed 25 00 per line per month Usage Charge Rate Per Minute Of Use Per Minute 0 05 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 121 GENERAL EXCHANGE SERVICE KEY EQUIPMENT SERVICE Rates Business Individual Line rates or Rotary Line rates as provided under the Local Terms of Service applicable to the exchange from which service is rendered Service Connection Charges apply as specified in Section Il Conditions 1 Key Equipment S
206. ment upon which charges are computed for extension tie private lines and for lines serving exchanges stations located outside the base rate area or outside the central office area of the connecting central office CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 8 DEFINITIONS MINIMUM CONTRACT PERIOD The minimum length of time for which a customer is obligated to pay for service facilities and equipment whether or not retained by the customer for such minimum length of time MORSE CHANNEL A channel not connected with the general telephone exchange system and of the type which may be derived from telephone wire facilities by simplexing compositing and other methods of similar character and equipped with instruments used in sending Morse Code or equipped with instruments other than telephone or telephone typewriter equipment depending for their operation upon the variation of the flow of electrical energy according to a specified plan or code NONRECURRING CHARGE A one time charge associated with certain installations change or transfer of services either in lieu of or in addition to recurring monthly charges OPERATOR S SET A headset used by an operator at a switchboard or console consisting of a receiver transmitter and necessary cords PAYSTATION SERVICE Telephone service furnished from stations equipped with a device
207. mers in different exchange areas in accordance with the rates and rules specified in the utility s toll tariff TRUNK LINE A circuit over which customers messages are sent between two central offices or between a central office and a private branch exchange system UNDERGROUND SERVICE CONNECTION A customer s drop wire which is run underground from a pole line or an underground distributing cable UTILITY A corporation association partnership or individual engaged in the business of furnishing telephone service to the public under the jurisdiction of the Public Service Commission WIRING PLAN An arrangement of wiring for connection primary and extension stations PBX stations and intercommunicating stations CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 06 02 2015 Section 7 Original Page 1 PROMOTIONS See CENTURYLINK INCUMBENT LOCAL EXCHANGE CARRIER PROMOTIONAL OFFERINGS for currently available promotions
208. mounts that would otherwise apply for early disconnection of the service s Reimbursements will be issued in the form of a bill credit or check The customer is responsible for payment of all invoices issued prior to the date of disconnection and for payment of the final invoice rendered by the Telephone Company B Limitations 1 This program is not available to customers who cancel service s and replace the service s with another service provided by the Telephone Company This program also is not available to customers for whom installation of the Telephone Company s services required special construction or special configurations If the customer who cancels the service s provided by the Telephone Company obtains service from a local service provider the Telephone Company will not reimburse the customer for any installation charges passed on by that provider to establish service CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 131 GENERAL EXCHANGE SERVICE COMPETITIVE RESPONSE PROGRAMS A 5 10 BILL CREDIT OFFER Existing business customers may be eligible for consecutive bill credits when they contact the Company to inform them that they have received a better priced offer for the same or comparable service s from a competitor or when they contact the Company to disconnect service s and agree to retain their service s wi
209. munications Service Priority TSP System for National Security Emergency Preparedness NSEP Service User Manual dated May 5 2000 prescribes specific conditions which warrant TSP Treatment and related procedures Obligations of the Telephone Company The Telephone Company will allocate resources to ensure best efforts to provide National Security Emergency Preparedness NSEP services by the time required The Telephone Company will work TSP System services in the order of their priority level assignments The priority sequence is as follows Restore TSP services assigned restoration priority 1 Provision TSP services assigned restoration priority E Restore TSP services assigned restoration priority 2 3 4 or 5 and Provision TSP services assigned provisioning priority 1 2 3 4 or 5 The Telephone Company will work cooperatively with other providers of TSP service when only a portion is provided by the Telephone Company to ensure end to end service Additionally TSP System service will be provided in accordance with the guidelines set forth in NCS Handbook 3 1 2 Telecommunications Service Priority TSP System for National Security Emergency Preparedness TSP Service Vendor Handbook dated December 10 2000 Rates and Charges The following rates and charges are in addition to all other rates and charges that may apply for services offered under this document which operate in conjunction with the TSP System Establishmen
210. n case of discontinuance or reduction of service within the minimum commitment period a basic termination charge as shown in the rates following reduces by 1 36 for each full month of service provided shall be applied RATES AND CHARGES Nonrecurring Monthly Termination Charge Rate Charge a Group of 20 Working or Reserved DID Numbers Each 480 00 3 40 b DID One way Inward Trunk Termination in Central Office each 50 00 27 00 950 00 for each trunk terminated The Nonrecurring Charge applies to the first group of DID numbers assigned to a customer per occasion These rates and charges are applicable in addition to the rates and charges for the provision of PBX trunks and the associated equipment and services CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 38 GENERAL EXCHANGE SERVICE CENTREX SERVICE A General 1 Centrex is a Central Office based flat rate business communications service which provides capabilities similar to those offered on a Private Branch Exchange but without requiring switching equipment on the customer s premises Centrex integrates all of a business residence customer s lines into a single telecommunications system Centrex is a local exchange telecommunication service provided from Telephone Company Central Office where suitable facilities and features permit Centrex permits the
211. n of the 9 1 1 network that is in place for the service area 1 Private Switch to serving Central Office The basic requirement is to treat the Private Switch as if it were a Central Office so that dedicated PS 9 1 1 Service trunks are required from the Private Switch to its serving Central Office There must be a minimum of two PS 9 1 1 Service trunks or a quantity that will provide a minimum of P 01 Transmission Grade of Service whichever is the higher standard The cost for this local loop connection is the responsibility of the PS Provider for each Private Switch owned or controlled by the PS Provider The PS Provider is also responsible for monitoring the performance of the PS 9 1 1 Service Trunks by conducting manual operational tests from the Private Switch to the PSAP Any PS 9 1 1 Service Trunks found to be defective shall be immediately reported to the Company In the case of Private Switch tandem or Private Switch host remote networks dedicated PS 9 1 1 Service trunks are required from the Private Switch network concentration point tandem or host to its servicing Central Office The PS Provider is responsible for making sure that a all phones that are connected to a PS Provider point of concentration are in the area served by the same E9 1 1 system to ensure correct routing and b that tandeming cause no more than a four 4 second delay in completion of the 9 1 1 call CenturyTel of North Mississippi Inc d b a Centu
212. n provides for 23 B channels and 1 D channel The back up D channel is used if the primary D channel which provides signaling for multiple T1 facilities fails All active calls are maintained during the switch over to the back up D channel Other ISDN Trunk Connection An ISDN Trunk Connection TC is a control office translation that provisions each B channel in a PRI The TC allows access to the exchange network One ISDN Trunk Connection is required for each B channel used in a PRI Terms and Conditions a PRI is provided subject to the availability of central office facilities CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 166 GENERAL EXCHANGE SERVICE INTEGRATED SERVICES DIGITAL NETWORK Cont d F Primary Rate Interface Offering PRI Contd 3 Terms and Conditions Cont d The Primary Rate Interface PRI structure consists of 3 B channels and a D channel for b Each PRI consists of one T1 facility and one Service Configuration A customer may request more than one PRI per premise C The Terms Conditions Rates and Charges as described for PRI are in addition to the regular rates and charges for the service with which PRI is associated d Some services are not available and or compatible with PRI e The PRI facility may be provided from a foreign central office or foreign exchange at the DS1 Transport Mileage rates
213. nal features may be provided as a part of the Centrex service 1 Authorization Codes Authorization Codes feature is used to identify callers for billing purpose to assign a Network Class of Service NOCS and to control network access Business Group Automatic Identified Outward Dialing Business Group Automatic Identified Outward Dialing provides identification of the calling line or the Centrex Group billing pilot number on billable calls directed to the public network Business Group Dialing Plan A Business Group Dialing Plan enables a Centrex Group to have a unique dialing scheme which includes Intercom Dialing access to an attendant private network and or special facilities using 1 to 5 digit codes Single Digit Dialing and customized feature activation deactivation codes Each Centrex group may use either a standardized or a customized Business Group Dialing Plan Call Forwarding Busy Line Call Forwarding Busy Line causes all calls to be redirected to an alternate station when the called station is busy Call Forwarding Distinctive Ringing Call Forwarding Distinctive Ringing is a Call Forwarding line option that allows station users to Distinguish between forwarded and non forwarded calls The distinctive ringing pattern is two short rings This option is assigned to the base or forwarding station but is active rings on the forward to station Call Forwarding Don t Answer Call Forwarding Don t Answer allows a
214. nd employees shall have the right to enter said premises at any reasonable hour for the purpose of installing inspecting or repairing equipment instruments and lines 4 Such Emergency Conference equipment is not to be used for performing any function other than the reporting of dissemination of information of an emergency nature In addition to rates and charges applicable to a business line CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 24 GENERAL EXCHANGE SERVICE EMERGENCY CONFERENCE SERVICE Cont d C Conditions Cont d 5 The customer must not use or permit any electrical or mechanical apparatus or device to be used in connection with the equipment of facilities furnished by the Company without the written consent of the Company Company liability in connection with Emergency Conference Service is specified under the General Regulations section When re arranging or installation stations the applicable multi element charges apply per station CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 25 GENERAL EXCHANGE SERVICE EXTENSION STATION SERVICE A General An extension station is an additional station connected on the same circuit as the main station and having the same number as the main station B Rates Mileage cha
215. nder the provisions of this terms of service prior to the expiration of the initial contract period the following termination charges apply in addition to all charges due for the service which has been furnished 1 Contract Period of One Month In the case of services for which the initial contract period is one month the termination charges will be charged due for the unexpired portion of a twelve month period 2 Availability of Service a High Capacity Service can only be provided from central offices equipped for appropriate digital transmission CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 103 GENERAL EXCHANGE SERVICE HIGH CAPACITY SERVICE Cont d B Regulations Cont d 2 Termination Charges Cont d a When service is terminated by the customer or by the telephone Cont d 2 Availability of Service Cont d b High Capacity Service is available on channels confined to the same building or continuous property on a cost incurred basis 3 Provision of Service a High Capacity Service is available only on a two point basis b Performance criteria 1 High Capacity Service is designed to provide an average performance of at lease 95 error free seconds of transmission measured over a continuous 24 hour period 4 Customer Signal Parameters All signals generated by customer terminal equipment must meet the signal and
216. ng the geographic area of a 9 1 1 service such as by an alphabetical list of the street names high low house number ranges community names PSAP identification codes and Emergency Service Numbers ESNs Multi Frequency MF to Signaling System 7 SS7 Trunk Conversion Multi Frequency MF in band to Signaling System 7 SS7 out of band signaling is an enhancement that makes possible the forwarding of 10 digit ANI CPN spills for use in identifying wireless subscribers Nonlisted Unlisted Subscriber information that is not listed in the published phone directory but is made available via Directory Assistance Service Nonpublished Subscriber information that is neither listed in the published phone directory nor available via Directory Assistance Service Point of Concentration A network switch that enables the quantity of incoming trunks to be reduced to a smaller quantity of outgoing trunks without degrading the quality of transmission 911 Selective Routers and tandems perform the Point of Concentration function among others CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 65 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 2 Definition of Terms Cont d Private Switch PS A private telephone switch serving a particular organization or business usually located on a PS
217. ng up or flashing the switchhook Cancel Call Waiting Cancel Call Waiting allows a station user on a per call basis to deactivate Call Waiting by dialing an access code Circle Hunting Circle Hunting allows calls directed to busy stations in the middle of the hunt group to search through to the end of the hunt group and then return to the beginning of the hunt list in search of an idle station The caller is connected to the first idle station encountered Code Restriction Code Restriction blocks the completion of calls that are directed to customer specified area codes NPAs and or central office codes NNXs A Code Restriction list may be assigned to either an individual line or shared by multiple lines Customer Access Treatment Code Restrictions Customer Access Treatment Code Restrictions CAT Codes can be used to prevent a Centrex station from dialing certain codes For example CAT Codes could be used to prevent a station from gaining access to the public network using private facilities or dialing specific stations within the Centrex group CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 51 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d D Definitions Cont d 20 21 22 23 24 25 26 Delay Announcements for Queued Calls Delay Announcements can optionally be used to inform a caller that
218. ngle Digit Dialing permits a Centrex station user to reach a line or facility or to access a feature by dialing a single digit code The Single Digit dialing codes are shared by all users in a Centrex group and are preprogrammed by the Telephone Company Special Intercept Announcement A Special Intercept Announcement may optionally be used to address the following conditions a If a Centrex station user dials a code which is not defined or assigned in the Business Group Dialing Plan or b If the call is restricted due to various restriction arrangements i e Semi Restricted etc Speed Calling 8 Code Speed Calling 8 Code enables a station user to call a list of up to 8 preselected directory numbers by dialing one digit codes instead of the directory numbers Speed Calling 30 Code Speed Calling 30 Code enables a station user to call a list of up to 30 preselected directory Numbers by dialing one digit codes instead of the directory numbers Stop Hunt Stop Hunt allows a station user to stop the normal hunting process at a predetermined point Activating this feature at a particular station in a Multiline Hunt Group will cause the search for an idle line to stop there CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 56 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d D Definitions Cont d 53 54 55 56 57 5
219. nna gain is needed for acceptable reception Customer Obligation a The 9 1 1 Customer will need to subscribe to a business access line for each Sender Unit and business access line to each Receiver Unit and will be responsible for all normal subscriber access line charges and toll calls billed to those circuits Where the 9 1 1 Customer selects to establish a cellular radio circuit as the alternate network routing path the 9 1 1 Customer will be responsible for obtaining the cellular service and pay for all charges related to its use CenturyTel of North Mississippi Inc d b a CenturyLink Effective 05 01 2015 Local Terms of Service Mississippi Section 2 Original Page 87 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 5 Additional Services a Additional 9 1 1 Features 1 A package of additional central office features is available where Selective Routing is not used The following features are available only where operating conditions permit a Forced Disconnect Enables the PSAP attendant to release a connection on a 9 1 1 call even if the calling party remains off hook b Called Party Hold Enables the PSAP attendant to hold a 9 1 1 connection even if the calling party hangs up c Emergency Ringback Allows a PSAP attendant to ring back the caller s line CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service
220. ntract for a higher grade of service or to discontinue the service of the customer in question The Company reserves the right to limit the continuous use of a party line for a local message to five minutes Customer Service Use Of A Customer telephone service is furnished only for use by the customer his family employees or business associates or persons residing in the customer s household except as the use of the service may be extended to joint users or to persons temporarily subleasing a customer s residential premises The Company has the right to refuse to install customer service or to permit such service to remain or premises of a public character when the station is so located that the public in general patrons of the customer may make use of the service At such location however customer service may be installed provided the instrument is so located that it is not accessible for public use Obligation of the Company for A Furnishing of Service 1 The Company s obligation to furnish service is dependent upon its liability to secure and retain without unreasonable expense suitable facilities and rights for the construction and maintenance of the necessary circuits and equipment 2 The Company will be reimbursed for any lose or damages to its facilities on the customer s premise resulting from intentional destruction or any other cause except from fire or unavoidable accidents 3 Access to customer s p
221. o the Exchange Access Line Customer premises inside wire may be provided by the customer subject to Part 68 of the Federal Communications Commission Rules and Regulations applicable electrical codes REA Technical Specifications or equivalent and related Company practices Premise The term premise is that area of a customer s dwelling which is located on the customer s side of the standard network interface CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 4 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d For Connecting Moving or Changing Service Residence 1 Service Ordering Charge per customer request a Service Ordering Charge 14 00 b Record type orders only 12 00 2 Central Office Line Connection Charge per central office line or trunk 30 00 3 Station Handling Charge 28 00 4 Number Change Charge per number 10 50 Applies in addition to applicable service ordering charge Applicable rate is 18 00 for move only Applicable rate is 21 00 for move only Business 15 50 14 00 32 00 28 00 12 50 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 5 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Application of Charges General Except as provided hereinafter the following ar
222. ocal calling etc Tone Dialing Ability to dial 911 Ability to report service problems seven days a week Ability to dial CenturyTel Customer Service Primary directory listing nonpublished nonlisted available at listed charges Access to Directory Assistance Toll blocking usage sensitive services blocking 0 Call Waiting Caller ID Name and Number and Call Forwarding included SO MONOaRWN gt B Customers who are unable to pay the required charges to maintain their present service may activate a PLTS plan but may be required to agree to a repayment plan for their current charges C New customers who do not qualify for service under existing Commission regulation or who choose to waive their rights may subscribe to PLTS D The monthly rate for PLTS shall be in addition to any surcharges and fees established or authorized by a government entity including but not limited to 911 subscriber line charge sales tax and municipal fees CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 1 Original Page 5 LOCAL EXCHANGE SERVICE PREPAID LOCAL TELEPHONE SERVICE PLTS Cont d E Subscribers to PLTS are required to have mandatory toll blocking and usage sensitive blocking placed on their telephone line It is the customer s responsibility to not make or receive calls except for Directory Assistance for which additional charges are billed to the custome
223. of jurors witnesses or judicial officers or similar emergencies declared by law enforcement agency within its legal powers H Call Line Identifier will be provided without charge for up to three administrative lines associated with law enforcement and public safety organizations 3 Rates and Charges Nonrecurring Charge Per Line 30 Day Period 12 Month Period Initial 46 00 108 00 Renewal Each 20 00 41 00 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 1 GENERAL EXCHANGE SERVICE SERVICE CHARGES Definitions 1 Service Charge for Connection Move or Change of Service a The term Service Charge as specified herein and in other sections of this document is defined as the non recurring charge or charges applying to the ordering installation moving changing rearranging and furnishing of telephone service and miscellaneous and supplemental equipment and other telephone facilities Service Charges are categorized as 1 Service Ordering Charge 2 Central Office Line Connection Charge and 3 Station Handling Charge b The Service Ordering Charge is separated into two categories 1 The Service Ordering Charge means the charge that applies per customer request for work performed by the Company in connection with the receiving recording and processing of the customer request for service to be completed at on
224. of their employees directors officers contractors or agents in the design development installation maintenance or provision of any aspect of 9 1 1 Service other than Company acts or omissions constituting reckless willful and wanton misconduct However in no event shall the Company s liability to any person corporation or other entity for any loss or damage exceed an amount equal to the prorated allowance of the rate for the service or facilities provided to the 9 1 1 Customer for the time such interruption to service or facilities continues after notice by the 9 1 1 Customer to the Company No allowance shall be made if the interruption is due to the negligence or willful act of the 9 1 1 Customer The 9 1 1 Customer shall indemnify and hold harmless the Company from any damages claims causes of action or other injuries whether in contract tort or otherwise which may be asserted by any person business governmental agency or other entity against the Company as a result of any act or omission of the Company or 9 1 1 Customer or any of their employees directors officers contractors or agents except for Company acts of gross negligence or willful or wanton misconduct in connection with designing developing adopting implementing maintaining or operating any aspect of the 9 1 1 Service or for releasing subscriber information including nonpublished or unlisted information in connection with the provision of the 9 1 1 Service Eff
225. office reconnects will be waived when establishing local exchange access line service or transferring existing local exchange access line service from one location to another Central office reconnects are defined as customer requests for service that do not require any physical work beyond the Company s central office 2 Charges for Inside Moves a In moving a PABX System Centrex System or other system with common line terminating or switching equipment covered by a termination liability or minimum service period the move charges are computed as follows The cost of labor and materials necessary to move all equipment other than the trunks and or stations not to exceed the charge for installing the system new plus any remaining minimum service or termination liability period b For moving any other equipment from one location to another on the same premises for which a non recurring charge is not provided a charge based on cost shall apply The service ordering charge will apply in either case 3 For rearrangement of drop wire and or protector a service ordering charge and central Office Line Connection Charge are applicable CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 9 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Service Charges for Adding New or Additional Service and Equipment other than Central Office Lines or Moving
226. oice and Meet Me Feature Paging Service 20 00 Applicable Service Connection Charges apply for any installation or changes CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 08 12 2015 Section 2 1 Revised Page 141 GENERAL EXCHANGE SERVICE DIRECTORY ASSISTANCE SERVICE A Terms and Conditions See CENTURYLINK LOCAL TERMS OF SERVICE DIRECTORY ASSISTANCE SERVICES for the terms and conditions for local long distance and national directory assistance B Rate and Charges 1 Directory Assistance Service Charge Per Directory Assistance call 2 50 2 When the customer requests Directory Assistance by dialing 0 where the customer has the technical capability to direct dial Directory Assistance the applicable Operator Assistance charge applies in addition to the Directory Assistance Service Charge CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 08 12 2015 Section 2 1 Revised Page 142 RESERVED FOR FUTURE USE CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 8 12 2015 Section 2 1 Revised Page 143 RESERVED FOR FUTURE USE CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 144 GENERAL EXCHANGE SERVICE OPERATOR ASSISTED LOCAL CALLS A surcharge of 0 85 wi
227. om a primary PSAP by dispatching those Emergency Response Agency services under its authority It may become the initial respondent to a 9 1 1 call in an alternate routing configuration where the primary PSAP is unable to answer the call Selective Router SR Equipment located in the central office that has capability of routing incoming 9 1 1 calls to different PSAPs based on the callers ANI and concentrating the number of incoming trunks to fewer outgoing trunks This is an example of a Point of Concentration CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 67 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 2 Definition of Terms Cont d Selective Routing A service that routes calls to the correct PSAP based on the caller s ANI This service is available when a C9 1 1 or E9 1 1 system is served by more than one PSAP or when a central office is split by a political boundary and one of the political areas does not subscribe to 9 1 1 services Sublocation Information Information of originating station location end user in PS ALI applications Subscriber A person or business that orders access line service from a telephone company Secondary Provider A regulated telephone company that participates in offering 9 1 1 service under an agreement with the Host Provider Third
228. omers will not be permitted to re enroll in this plan until such time as all associated unpaid balances are satisfactorily paid in full Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 179 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d H CORE CONNECT Cont d 3 Term Discount Plan a A Term Discount Plan TDP provides customers with discounts when the customer subscribes to CORE CONNECT under a one two or three year term agreement Any CORE CONNECT line s added subsequent to establishment of a TDP must be added under a separate TDP commitment period The rates and discounts in effect when customers subscribe to CORE CONNECT under a TDP will apply until expiration of that TDP CORE CONNECT lines that are subsequently added under a separate TDP will receive the rates in effect when those lines are added Upon expiration of a TDP the TDP discounts specified in 5 following will expire and the customer will be charged at the then prevailing monthly rate If the customer renews the TDP or signs up for a new TDP the rates then in effect will apply for the new or renewed TDP If the Company terminates service for cause or if the customer discontinues the service in whole or in part without cause prior to the expiration date no termination liability charges will apply for the regulated portion s of CORE CONNECT However
229. ompany shall be used in conjunction with any directory furnished by the Company No liability for damages arising from errors in or omissions of directory listings or listings obtained from the Information Operator shall attach to the Company In the case of additional or extra listings for which a charge is made its liability shall be limited to the monthly rate for each such listing for the charge period during which the error or omission continues Alterations A The customer agrees to modify the Company promptly whenever alternations or new construction on premises owned or leased by him necessitate changes in the Company s wiring or equipment and the customer agrees to pay the Company s current charges for such changes CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 11 21 22 23 GENERAL REGULATIONS Party Line Service Use Of A Applications for party line service are accepted by the Company with the understanding that each customer will so use the service as not to interfere with an equitable proportionate use of the service by the other customers on the same line When the duration or number of messages sent or received by a party line customer is so great as to prevent an equitable proportionate use of the line by other customers on the line the Company shall have the right to require the customer to co
230. ompany will provide customer notification by bill message bill insert direct mail or electronic message to all affected customers of any rate increase Notice of a rate increase shall include at a minimum the effective date of the rate change s and the new rate s The Company will provide confidentially the terms conditions and rates of any CSA upon request by the Commission or Staff Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 5 Original Page 22 35 GENERAL REGULATIONS Rural ILEC Price Regulation Plan Cont d B Provisions of the Plan Cont d 4 5 Pricing Rules a As of the effective date this Plan capped rates for services in the Basic Service Category at then current rates for three 3 years Thereafter within each consecutive two 2 year period the Company is allowed to increase these rates up to two percent 2 Exception 1 Companies with One Party rates below 16 20 after a three 3 year cap are allowed to increase rates up to the greater of three percent 8 or one 1 dollar within each consecutive two 2 year period Exception 2 Companies are allowed to adjust rates to meet any rate floors established by the FCC However such an increase is to produce no threshold rate above the 16 20 level Increases that bring basic rate levels up to the 16 20 rate level will result in future rate increases being limited
231. on 2 Original Page 14 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Service Charges Except Where Specifically Stated Do Not Apply in the Cases Listed Below Cont d 10 Service orders issued only to record items of customer provided equipment 11 Service Ordering Charges do not apply for orders issued to purchase a telephone set and its electrical components 12 For each of the cases listed in 1 through 11 above any additional work done concurrently with excepted work will entail service charges applicable to that work CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 15 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Customer Responsibility for Return of Telephone Equipment Plan General The following provisions apply specifically to that telephone equipment that is provided by the Company to residence and singly line business customers Regulations it Upon termination or cancellation of all service line and equipment the customer is responsible for the return of Company owned telephone equipment in good condition reasonable wear and tear thereof expected Only non key non data single line business non key single line residence and modularly connected party line non key customers are included Only Home Telephone Company exchanges are included The customer may elect one of the following arrangements for
232. on 2 Original Page 146 GENERAL EXCHANGE SERVICE ADVANCED CALLING SERVICES A General 1 Advanced Calling Services are a group of capabilities that use industry standard protocols to efficiently manage call flow This is accomplished by the central office deployment of a technology which routes the calling party s telephone name and or number from the central office originating the call to the terminating central office serving the called party That telephone number is held in network memory giving the called party options including identifying the name and or number answering the call and calling back to the originator 2 Advanced Calling Services can be provided on a stand alone basis or as an enhancement to existing custom calling features to residential and business customers in central office switches having the generic capability to offer Advanced Calling Services B Regulations and Conditions 1 Advanced Calling Services Features are provided subject to the availability of facilities These features operate only on calls originating and terminating within an Advanced Calling Service office or similarly equipped offices of interconnecting local telephone companies 2 Advanced Calling Service Features will be offered on a subscription basis only except for Call Trace which will be billed on a per successful activation basis and Per Call Blocking which is provided to all customers free of charge 3 Advanced Calling Serv
233. on occurs and lasts for more than 48 consecutive hours after the customer gives the Company notice of such out of service condition except for problems caused by the customer s actions inside wiring interface and or CPE a refund credit will be applied to the customers bill This refund will consist of the pro rata part of that months charges for the period of days during which the telephone service was not provided This will be the customer s sole remedy The two B channels for BRI service may be bonded together to allow a larger bandwidth connection When the bonding occurs usage will be measured and charged as if each of the B channels were being used separately The B Voice Circuit Switched Data Channel B V CSD assigns voice and circuit switched data traffic to two B Channels of a digital local line The CSD mode operates at a maximum speed of 64 Kbps or 56 Kbps Some interexchange carriers do not offer transmission at 64 Kbps Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 162 GENERAL EXCHANGE SERVICE INTEGRATED SERVICES DIGITAL NETWORK Cont d C Terms And Conditions Cont d 2 Availability a C d The rates and charges specified for BRI are applicable only to customers whose serving central office has been identified by the Company as having ISDN available Customers whose serving central offi
234. onditions permit CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 78 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 3 E9 1 1 Enhanced 9 1 1 a The following rate elements apply to a typical E9 1 1 arrangement 1 9 1 1 Central Office Enabling Same as C9 1 1 Service 2 9 1 1 Network Service Same as C9 1 1 Service 3 Automatic Location Identification ALI Database Recurring and non recurring charges An E9 1 1 database that contains subscriber names telephone numbers addresses and Emergency Service Numbers ESNs and is periodically updated by the Company A per database charge is applicable to each database and a per record charge is applicable to all records in each database When the Company is not responsible for the system s ALI database a per record charge will apply to all Company records provided to the ALI database manager The 9 1 1 Customer is responsible for the following a Providing a correct set of addresses and ranges known as a Master Street Address Guide MSAG with ESNs assigned to each address This must include all Company and participating telecommunication service subscriber addresses and be based upon Company standards which are consistent with the National Emergency Number Association NENA b Advising the Company in a timely manner of any ch
235. ont d 3 Conditions Cont d d Intercept service for any seven digit emergency number s replaced by 9 1 1 Service will be provided for a period of time as negotiated between the Company and the 9 1 1 Customer however in no case shall intercept service be provided for more than one year or beyond the next directory issuance whichever is longer e 9 1 1 Service is limited to the use of central office telephone number 9 1 1 as the emergency telephone number Only one 9 1 1 Service will be provided within any government agency s locality f 9 1 1 calls originated from local exchange telephone network access facilities shall be completed to the appropriate PSAP without a charge being assessed to the end user by the Company Calls from a pay telephone shall not require a coin to be deposited or payment of any charge g Calls placed from all stations including those with non published or unlisted numbers to a PSAP may display subscriber information associated with such numbers to emergency 9 1 1 responding personnel The subscriber forfeits the privacy afforded by a nonlisted or nonpublished service upon placing a 9 1 1 call h The main telephone directory listing for the PSAP must be a seven digit administrative telephone number of a listed emergency number A listing for the PSAP will also be provided under 9 1 1 at no additional charge i The Company will not prorate any billing among agencies of the same governmental entity
236. ontract but who subject to the consent of the subscriber and to the rules and regulations specified in this terms of service is privileged to use the subscriber s service To facilitate this use of the service each joint user is allowed one listing in the alphabetical section of the directory without charge The subscriber allowing joint user rights of his service is responsible for the joint user rental and toll charges and will be billed for same A joint user must be located in the subscribers premises or in the same office or suite of offices as the subscriber Extension stations additional listings and miscellaneous equipment are furnished with the consent of the subscriber for the use of the joint user at regular rates Charges for joint user services are automatically discounted upon termination of the main contract for service Rates Joint use of a subscriber s service and one listing in the alphabetical section of the directory are furnished at the following monthly rates Business 50 of Business Rate Residence 50 of Residential Rate CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 126 GENERAL EXCHANGE SERVICE TELECOMMUNICATIONS SERVICE PRIORITY Description of the Service The TSP System is a service that provides for the priority provisioning and or restoration of National Security Emergency Preparedness NSEP tele
237. or Changing Existing Service and Equipment 4 For changing a private branch exchange system or a key telephone system to one of a different type or style in whole or in part or changing to a Centrex system the change charge shall be the sum of the following Basic termination or minimum service charges applicable to items of equipment being installed plus estimated total cost of change Such estimated total cost shall not exceed the service charges for the trunks and or main station lines PABX station lines terminating in key common equipment PABX and or key stations reconnected to the system Station handling may apply for reconnection or station sets as indicated in Schedule of Charges for Connecting Moving or Changing Service For a customer originated change of telephone number or PABX or Centrex station number a number change charge is applicable for each number changed plus the appropriate service ordering charge For a change from residence to business service without a number change the business service ordering charge is applicable For a change from business to residence the residence service ordering charge plus a residence number change is applicable When downgrading from a business to residence service the number must be changed For a change from rotary dial service to Pushbutton tone dialing the appropriate service ordering charge will apply In addition a station handling charge may also be applicable The centr
238. or each digital local loop BRI Access is offered as either flat rated or measured The service is offered in three usage allowance configurations Unlimited Usage 60 Hours Usage Allowance and No Usage Allowance of aggregated usage for circuit switched voice and circuit switched data Usage is measured separately for both voice and data for each B channel Measured usage charges apply as specified in this document to all originating and terminating calls both voice and data for the option on plans with no usage allowance Additional usage in excess of the 60 hours for the 60 Hour Usage Allowance option will incur usage charges on originating and terminating calls in excess of usage provided in the configurations previously mentioned Following are the monthly rates and nonrecurring charges for BRI ISDN Access The rates and charges apply in addition to applicable rates and charges for other services as provided in this local terms of service and other Company tariffs The usage rate should be applied separately for each B channel The usage charge of 02 per minute per channel will apply as referenced in the preceding paragraph 1 Rates and Charges Basic Access Rate Monthly Nonrecurring Rate Charge a Unlimited Usage Allowance 90 70 75 00 60 Hours Usage Allowance 55 70 75 00 No Usage Allowance 35 70 75 00 b Usage Charge Per Minute on Per Minute Originating and Terminating Calls both voice and data in excess of
239. or obtaining all necessary permission licenses written consents waivers and releases and all other rights from all persons whose work statements or performances are used in connection with the service and from all holders of copyrights trademarks and patents used in connection with said service The N11 subscriber will be liable for and will indemnify protect defend and save harmless the Company against all suits actions claims demands and judgements and all costs expenses and counsel fees incurred on account thereof arising out of and resulting directly or indirectly from the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringement or any patent trademark copyright or resulting from any claim of liable and slander Suspension of N11 Service is not allowed The N11 subscriber will respond promptly to any and all complaints lodged with any regulatory authority against any service provided via N11 If requested by the Company the N11 subscriber will assist the Company in responding to complaints made to the Company concerning the subscriber s N11 service Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 109 GENERAL EXCHANGE SERVICE N11 ABBREVIATED DIALING CODES Cont d B Terms and Conditions Cont d 10 N11 will b
240. ork if applicable or otherwise by fully clearing the OOS Trouble Report no later than 5 00 p m Central Time CT on the next Business Day following the Company s receipt of the trouble report CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 24 GENERAL REGULATIONS 35 Rural ILEC Price Regulation Plan Cont d B Provisions of the Plan Cont d 7 Quality of Service Standards QOS Cont d b Three service quality measurements and reporting requirements Cont d 1 Out of Service OOS Trouble Reports Cont d Notwithstanding the previous sentence i OOS Trouble Reports received at any time before close of business on a Friday must be completed by 5 00 p m CT on the following Saturday ii troubles addressed either by initiation of physical site work if applicable or otherwise by fully clearing the OOS Trouble Report within twenty four 24 hours of actual report time are considered to have met the measurement OOS Trouble Reports associated with Repair Appointments are to be excluded from this calculation Companies with less than 2 000 access lines are allowed to exclude one 1 OOS Trouble Report below the benchmark each month 2 Customer Appointments Met This service quality measurement is established with a benchmark set at eighty five percent 85 00 Customer Appointments Met is calculated as the percent resul
241. ound in this document are applicable to the provision of Payphone Service Directory listings may be provided under the regulations governing the furnishing of listings for business subscribers A Network Interface Device will be installed at a location determined by the Company which is accessible to the customer The Network Interface Device NID is a company provided jack or its equivalent It is the point of connection between the telephone company owned wiring and wiring owned by the Customer Applicable Nonrecurring Charges will apply for the move or arrangement of the Company s facilities which are made at the request of the customer The Company shall not be liable for shortages of coins collected and deposited at the subscribers equipment The limit of the Company s liability for end user fraud of whatever nature occurring at or in association with the subscriber s equipment shall be governed by provisions of the local terms of service and rules or regulations of the Commission In case of conflict between the listed provisions and Commission rules and regulations the rules or regulations shall prevail Extensions to a payphone line are not permitted The Multiline business Subscriber Line Charge found in the interstate access tariff is applicable to all Instrument lmplemented and Co Implemented payphone lines CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 S
242. ount within sixty days This bill credit is limited to one bill credit per customer referral and unused credits will roll over to future months Each customer is limited to a maximum of 600 in referral credits per calendar year New residence customers may be eligible for a 10 bill credit for six consecutive months To be eligible referred customers must establish a new customer account for service that includes residential local exchange service and provide the Company with the billing account number of the Company s existing referring customer who generated the on line referral under this program Once confirmed the 10 bill credits will be applied to the referred customer s account during each of the referred customer s first six bill cycles with the Company If the referred customer discontinues the local exchange service prior to the end of the six month period no additional credits will be applied although the referred customer will not be required to refund the Company for previously acquired bill credits CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 123 GENERAL EXCHANGE SERVICE PRIVATE BRANCH EXCHANGE SERVICE A General A Private Branch Exchange PBX is an arrangement of equipment consisting of a switchboard either dial or manual and stations connected with the switchboard which are arranged for intercommunication between the stations
243. pany s conduct constitutes gross negligence or willful or wanton misconduct The PS Provider is solely responsible for the PS End user ALI Record that is transmitted to the database Neither the Company nor the 9 1 1 Customer will be responsible for the accuracy of the PS End User s ALI Record information beyond assigning the correct ESN and PSAP ID from the MSAG and in transmitting each record as received from the PS Provider to the PSAP attendant s display upon receipt of a 9 1 1 call from the PS End User Terminal equipment at the 9 1 1 Customer s sites that is used in connection with PS 9 1 1 Service whether such equipment is provided by the Company or the 9 1 1 Customer shall be configured so that it is unable to extract any information from the database other than as it relates to an emergency call Any information obtained from the database in connection with an emergency call shall be used solely for the purpose of answering handling and responding to emergency calls in a manner consistent with the nature of the emergency Any permanent record associating a PS End User telephone number with his her name or address shall be secured by the 9 1 1 Customer and disposed of in a manner that will retain the security Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 96 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d
244. pi Section 2 1 Revised Page 119 GENERAL EXCHANGE SERVICE COMMUNITY CALLING SERVICE CCS Cont d D Rates Cont d 2 A monthly usage charge cap shall be applied on each customer Cont d a Exchanges of Olive Branch and Byhalia Usage charges for all CCS calls shall not exceed 00 00 per month for residence and business account 1 CCS Usage Charges Usage Rate First Minute 0 00 Each Additional Minute or fraction thereof 0 00 CCS Monthly Cap on Usage Charges Residence 00 00 per month per account Business 00 00 per month per account Exchange of Chulahoma Usage charges for all CCS calls shall not exceed 00 00 per month for residence and business account 1 CCS Usage Charges Usage Rate First Minute 0 00 Each Additional Minute or fraction thereof 0 00 CCS Monthly Cap on Usage Charges Residence 00 00 per month per account Business 00 00 per month per account CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 120 GENERAL EXCHANGE SERVICE REVERSE BILLING OPTION A General Effective March 21 1990 the Reverse Billing Option is an optional local exchange service that provides for usage charges This service is available in the Olive Branch and Byhalia exchanges and applies to calls placed from the Memphis Tennessee calling area to Olive Branch and Byhalia Memphis telephone nu
245. pply in the Cases Listed Below 1 2 Inside moves or changes required for the proper maintenance of the equipment or service Changes in the style or type of a station made at the time of an inside move of that station i e only the service order and station handling charges as appropriate are applicable for the inside move Inside move of a station which in the judgment of the Company is necessary for continuation of satisfactory service Changing from a private listing to a listed number Changes in telephone numbers made when in the judgment of the Company such changes are necessary for continuation of satisfactory service Orders covering full of partial disconnection Inside moves or changes made at the time of or due to a change in the class of service provided such inside moves or changes are necessary because of the change in class of service For a change from Pushbutton tone dialing to rotary dial service no charges will apply Appropriate charges will be applicable for any changes in associated equipment Any other work done at the same time will be at the applicable service charges Change in grade of service No charge will apply when a subscriber elects a higher grade of service when initially offered by the Company Other changes in grade of service will be with the appropriate charges CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Secti
246. pply plus any installation charge associated with the particular item being connected CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 8 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Service Charges for Adding New or Additional Service and Equipment other than Central Office Lines or Moving or Changing Existing Service and Equipment b Moving or Changing Existing Service or Equipment 1 General a The appropriate charges for Service ordering and station handling apply as indicated in Definitions preceding except in those cases where the station handling charges are based on the estimated cost of making the move or change required In the latter case the station handling charge for telephone sets is based on the total estimated cost of moving or changing all of the equipment and not on each separate unit The service ordering charges will apply in either case b In connection with inside moves and changes except as provided herein and except when a basic termination charge or minimum service period applies non recurring charges expressly stated in other sections of this local terms of service will apply in addition to the applicable service ordering and station handling charges Gi For active duty members of the United States military and their dependents with valid military ID cards all service charges typically applicable to central
247. propriate seven or ten digit telephone number and route the call accordingly For N11 codes the first digit can be any digit other than 1 or 0 and the last two digits are both 1 The following N11 abbreviated dialing codes were assigned for specific uses by FCC Decision Nos 97 51 and 00 256 issued in CC Docket 92 105 211 Community Information and Referral Services 311 Non Emergency Governmental Services 511 Traffic and Transportation Information 711 Telecommunications Relay Service 811 One Call Notification Systems B Terms and Conditions 1 The offering of these abbreviated dialing codes can be delivered via regular exchange access lines by individual business line residential line PBX trunks etc Access to these abbreviated dialing codes is not available through the following dialing arrangements 1 0 O credit card third party billing collect calls 101XXXX Operator assisted calls will not be completed CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 107 GENERAL EXCHANGE SERVICE N11 ABBREVIATED DIALING CODES Cont d B Terms and Conditions Cont d 3 The company will provide only the delivery of the calls The entity that has been granted authorization to use the N11 abbreviated dialing code will be responsible for providing any announcements and services to the callers Directo
248. provide another route path from the caller to the PSAP The choices involve establishing a path that is not in the dedicated 9 1 1 network such as routing via the Public Switched Telephone Network PSTN or cellular radio or full duplex radios such as microwaves The components offered in this document include terminating telephone network equipment and cellular radio transceivers The Alternate Network Routing Service path is actuated upon a signal reporting that a dedicated 9 1 1 network path is not available to handle a call Thus the call may be alternate network routed upon loss of a dedicated 9 1 1 trunk failure of an intermediate central office in the dedicated 9 1 1 network path to the PSAP or network overload such as All Trunks Busy ATB In order to reroute the 9 1 1 call through the Public Switched Telephone Network Sender equipment is installed in a central office on the outgoing side of a 9 1 1 trunk and Receiver equipment is installed on the PSAP premises or at an intermediate switching point Multiple telephone numbers may be programmed in the Sender equipment in case the primary Receiver is not available When the cellular path is used a cellular transceiver is installed at each end i e at the originating central office and at the PSAP to connect to the Sender Receiver Units Alternate Network Routing Service is offered with two categories of Sender Receiver terminal equipment a Without Monitoring The Sender Unit p
249. r 2 failure in transmitting receiving or delivering messages over the facilities of the Telephone Company and or connecting companies arising directly or indirectly from any act or omission of the customer or of any third party while using or attempting to use service and or equipment provided by the Telephone Company RATES Rate per Month Connecting Arrangement Common Equipment maximum 5 lines CON ARG CE 1179 13 00 Line Equipment each CON ARG LE 1180 9 75 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 1 GENERAL REGULATIONS 1 Application of Regulation A 2 A 3 A B The regulations set forth herein apply to intrastate services and facilities furnished within the State of Mississippi by HOME TELEPHONE COMPANY hereinafter referred to as the Company subject to the jurisdiction of the Public Service Commission When services and facilities are provided in part by the Company and to part by other companies the regulations of the Company apply only to that portion of the service or facilities furnished by it Undertaking of the Company The Company does not undertake to transmit messages but offers the use of its facilities where available for communication between parties subject to the terms and conditions specified in these regulations Applications for Services Applications for service and facilities made o
250. r the Company cannot guarantee the completion of said call the quality of the call or any features that may otherwise be provided with 9 1 1 Service Because the addresses of these service providers subscribers are not provided to the regulated telecommunications service providers the 9 1 1 Customer must obtain them directly In Selective Routing configurations where the central office does not provide ANI due to ANI failure garbled digits etc Default Routing will be utilized Frame Relay Access Device FRAD Service requires the third party record provider to furnish the 56k circuit Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 70 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 4 Customer Obligations a Application for 9 1 1 Service must be executed in writing by each 9 1 1 Customer and must be accompanied by satisfactory proof of authorization to provide 9 1 1 Service in the exchanges where service is requested If application for service is made by an agent the Company must be provided in writing with satisfactory proof of appointment of the agent by the 9 1 1 Customer The 9 1 1 Customer is responsible for dispatching the appropriate emergency service within the 9 1 1 service area or will undertake to transfer all 9 1 1 Service calls received to the governmental agency
251. r any civil damages whether in contract tort or otherwise caused by an act or omission of the Company in the good faith release of information not in the public record including nonpublished or nonlisted subscriber information to Emergency Response Agencies responding to calls placed to a 9 1 1 Service or Host Providers using such information to provide a 9 1 1 Service The Company shall have no liability whatsoever to any person arising from its provision of or failure to provide 9 1 1 Service to any subscriber to a nonregulated telephone service e g shared tenant service It is the obligation of the 9 1 1 Customer to answer respond to transfer terminate dispatch or arrange to dispatch emergency services or otherwise handle all 9 1 1 telephone calls that originate from telephones within the 9 1 1 Customer s service area Neither the 9 1 1 Customer nor the Company shall have any responsibility for 9 1 1 calls that carry foreign dial tone whether they originate within or outside of the 9 1 1 Customer s service area or for calls originating from voice over internet protocol or mobile cellular telephones The Company shall not be liable for any mistakes omissions interruptions delays errors or defects in transmission or service caused or contributed to by the negligence or willful act of any person other than the Company or arising from the use of 9 1 1 Customer provided facilities or equipment CenturyTel of North Mississippi
252. r receiving terminal equipment which involves direct electrical connection to the facilities furnished by the Telephone Company may be used with such facilities for exchange and long distance message telecommunications service either through a data set or a data access arrangement provided by the Telephone Company as described in this terms of service Use of such service is on a two point basis Data Set Where the customer elects to use customer provided data transmitting and or receiving terminal equipment with a data set furnished by the Telephone Company the data set shall perform the function of 1 Network Control Signaling Conditioning the data signals generated by the customer provided equipment to signals suitable for transmission by means of Telephone facilities and Conditioning signals transmitted by means of Telephone Company facilities to data signals suitable for reception by customer provided equipment Teletypewriter equipment when used with a data set may be provided by the customer or the Telephone Company at the option of the customer Data Access Arrangement Where the customer elects to use customer provided data transmitting and or receiving terminal equipment through a data access arrangement The customer shall furnish the equipment which performs the functions of data signal conditioning referred to above The Telephone Company shall furnish the data access arrangement for use with the network
253. r s telephone number After the first three directory assistance calls charges for directory assistance will apply The Company may disconnect PLTS service with notice for any of the following reasons 1 Failure to make monthly payments to maintain the PLTS balance 2 Use of the service in a manner that interferes with the service of others 3 If the customer accrues new billable charges for toll or other service on their telephone bill The Company may disconnect PLTS service without notice for any of the following reasons 1 Where a known dangerous condition exists 2 Where service is connected without authority by a person who has not applied for the service or who has reconnected service without authority following termination of service If the PLTS customer is disconnected due to failure to comply with any terms of PLTS they will no longer be eligible for PLTS The customer can return to basic local telephone service if they meet the requirements for service including payment of outstanding essential charges if applicable and payment of a deposit if their credit history is such that a deposit would normally be required Residential Monthly Rate 39 95 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 1 Original Page 6 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN CLVP A General 1 CenturyLink Line Volume Plan CLVP is avai
254. r separated by property occupied by others Where a customer occupies property on both sides of a street alley highway body of water railroad right of way etc and the properties would otherwise be continuous such properties are treated as continuous property provided local wire or cable facilities are used and the customer furnishes all local distribution pole line facilities or underground conduit required in connection therewith CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 3 DEFINITIONS CONTRACT Refers to the agreement between a customer and the utility under which service and facilities are furnished in accordance with the applicable provisions of the tariffs terms of service CORD SWTICHBOARD See PBX Service CORDLESS SWTICHBOARD See PBX Service COST The cost of labor and materials which includes appropriate amounts to cover the utility s general operating and administrative expenses CUSTOMER The individual partnership association or corporation which contracts for telephone service and is responsible for the payment of charges and compliance with the rules of the utility CUSTOMER PROVIDED EQUIPMENT Devices or apparatus and or their associated wiring provided by a customer DIAL SWITCHING EQUIPMENT A unit of electro mechanical or electronic switching equipment used in a central office or in connection wi
255. r the content of communications Where the customer s negligence or wrongful actions in using inside wire including riser cable not owned by the Company CPE or customer s communications result in any claim or legal action brought by any nonparty customer shall indemnify and hold the Company harmless CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 163 GENERAL EXCHANGE SERVICE INTEGRATED SERVICES DIGITAL NETWORK Cont d D Protection Of The Network 1 The Company has the right and option to check the output of any equipment used in the transmission of signals to or from the customer premises for this service This includes Company provided facilities or other companies facilities used in connection with provision of ISDN capabilities such as customer provided equipment The Company will notify the customer of any deviation from the authorized transmissions or specifications established in provision of the service Upon notification by the Company that unauthorized transmissions are present due to customer equipment or facilities the customer or customer s authorized agent will correct the situation on an expeditious basis or service will be disconnected by the Company to protect the network The Company shall not be liable for and disclaims liability for losses which might be incurred as a result of disconnecting the service an
256. rade service from the serving Central Office to a customer s premises 2 DTS is provided with 1 544 Mbps and the 24 channels may be used for the transport of trunks for termination on customer provided equipment 3 DTS supports Direct Inward Dialing DID Service and Local Exchange Business Trunks Touchtone is a required feature of DTS Regulations 1 DTS is offered from Central Offices where the Company has arranged facilities for such service DTS is an arrangement that allows for the direct termination of digital trunks from a digital Central Office to customer provided equipment This arrangement supports trunk side features 2 Additional charges for Central Office services and features including but not limited to Direct Inward Dialing DID Service are applicable when appropriate and can be found elsewhere in this document 3 All signals generated by customer provided equipment must comply with the signal and format constraints contained within the Technical Reference specification as used by the Company 4 Availability and functionality of DTS may vary by serving Central Office and switch type 5 Clear Channel Capability is an optional feature of DTS allowing the customer to transport 1 536 Mbps on a 1 544 Mbps line with no constraint on quantity or bit sequence Rates and Charges 1 The rates and charges for the services provisioned on the DTS channels are specified below 2 Year 3 Year 4 Year 5 Year Monthly Rate
257. rally or in writing become contracts upon the establishment of the service or facility Any change in rates or regulations prescribed by the Mississippi Public Service Commission modifies the terms and regulations contained in contracts for service to the extent of such change 4 Applications for Business Rates Business Rates Apply at the Following Locations A B In offices stores factories and other places of a strictly business nature In boarding houses and rooming houses with more than five rooms available for rent except as noted under Application of Residence Rates P 2 this section colleges clubs lodges schools libraries churches except in the pastor s study lobbies and halls of hotels apartment buildings hospitals and private and public institutions At a residence location when the customer has no regular business telephone service and the use of the service by himself members of his household or his guests is more of a business than residential nature as might be indicated by advertising through newspapers hand bills billboards circulars business cards or otherwise In general in any place where the substantial use of the service is occupational rather than domestic CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 2 GENERAL REGULATIONS 4 Application of Business Rates Cont d E At resid
258. rders provided business telephone directory listings are not furnished CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 5 Original Page 3 C GENERAL REGULATIONS Application of Residence Rates Cont d In the places of residence of a clergyman and in the place of residence of a physician dentist veterinarian surgeon or other medical practitioner provided the customer does not maintain an office in the residence In the residence of a Christian Science practitioner nurse or midwife or in the office of any of this group of persons provided the office is located in the customer s residence and is not part of an office building In any of such cases the listing may indicate the customer s profession but only in connection with an individual name If listings of firms or partnerships etc or additional listings of persons not residing in the same household are desired business rates apply Where the place of residence and business of a customer are in the same premises and the only telephone is installed in the place of residence the business rates shall be the applicable rate to be charged for the telephone installed in the residence 6 Advance Payments A At the time an application for service is made an applicant may be required to pay an amount equal to at least one month s service and or installation charges which may be applicable
259. reduces the quantity of Centrex lines under contract has the following options for the duration of the contract period 1 Continue to pay an amount equal to the monthly rate for the number of Centrex station lines that are disconnected under contract or 2 Pay termination charges as described in a above on the number of Centrex station lines disconnected Reduction wavier of service establishment charges may be offered as follows At the Telephone Company s discretion the following non recurring service establishment charges may be reduced or waived during promotional campaigns and or as a part of customer negotiations a Nonrecurring service establishment charge for OutWATS Simulated Facility Group Automatic Flexible Routing Overflow Hunting Arrangements paragraph B 5 a Customers who subscribe to Centrex for more than 20 lines may at the Telephone Company s discretion be offered customer specific pricing on a contract basis The rate will be offered in writing to the customer for acceptance An individual service agreement will specify the length of the contract period and the applicable rates With the exception of the customer specific rates all other rates charges and regulations specified herein shall continue to apply All exchange lines in a Centrex group must have the same billing arrangement either flat rate or measured service where offered Intercom calls between lines in a Centrex group are not subject to
260. ree Year Rate Contract Contract Contract 192 08 182 50 172 80 163 30 2 Channel Mileage Facility Per Mile Monthly One Year Two Year Three Year Rate Contract Contract Contract 28 15 26 80 25 40 23 90 3 Optional Multiplexing Per Arrangement a DS1 to Voice 317 99 b DS1toDSO 551 32 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 105 GENERAL EXCHANGE SERVICE SUPPLEMENTAL EQUIPTEMENT amp SERVICES Specialized Types Of Equipment Specialized types of equipment not covered elsewhere in this local terms of service when required by the customer will be provided based on the cost of equipment plus 20 for overhead Monthly rates will be determined by dividing the total costs by 18 months Installation charges will be based on actual costs These charges will be in addition to the class and grade of service furnished and any applicable multi element charges CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 106 GENERAL EXCHANGE SERVICE N11 ABBREVIATED DIALING CODES A Description 1 Abbreviated dialing codes enable callers to connect to a location in the phone network that otherwise would be accessible only via a seven or ten digit telephone number The network must be pre programmed to translate the three digit code into the ap
261. remises at any reasonable hour will be given to representatives of the Company for the purpose of inspecting repairing testing or removing any part of the Company s facilities Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 5 Original Page 12 GENERAL REGULATIONS 23 Obligation of the Company for Cont d B Liability 1 The liability of the Company for damages arising out of mistakes omissions interruptions delays or errors or defects in transmission occurring in the course of furnishing service and not caused by negligence of the customer shall in no event exceed an amount equivalent to the proportionate charge to the customer for the period of service during which such mistakes omissions interruptions delays or errors or defects in transmission occurs The customer indemnifies and saves the Company harmless against the following a Acts or omissions of other companies when their facilities are used in connection with the Company s facilities to provide service Any defacement or damage to the customer s premises resulting from the existence of the Company s instruments apparatus and associated wire on such premises or from the installation or removal thereof when such defacement or damages is not the result of the negligence of the Company or its employees Any accident injury or death occasioned by its equipment or facilities
262. rge Mileage charges are applicable to company provided and customer provided extension stations as filed under Mileage Charges in this section C Conditions 1 Off Premises extension stations may be company provided or customer provided subject to the following conditions a When provided on party lines such stations are subject to removal by the Company whenever they interfere with the satisfactory operation of the line b May be located on the premises of another customer and restricted to answering incoming calls only provided the other has his own separate service at the same locations C Business off premises extensions may be provided at a residence location of the same customer where residence main station service is also provided d Residence off premises extensions may be provided at a business location of the same customer where business main station service is also provided e Mileage charges when applicable will be based upon the route mileage between the location of the route mileage between the locations of the main and extensions stations See Mileage Charges CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 26 GENERAL EXCHANGE SERVICE EXTENSION STATION SERVICE Cont d C Conditions Cont d 2 Mileage charges apply for each extension station which is located in a different building on the same premises 3
263. rves the right to move customer to an alternative plan or may suspend restrict or cancel customer s service Monthly Rates The following rates apply in addition to the monthly rates applicable for companion long distance service provided by CenturyTel Long Distance LLC Primary Additional Access Access Line Line Charge Charge CHULAHOMA 32 95 32 95 BYHALIA 32 95 32 95 OLIVE BRANCH CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 11 01 2015 Section 2 1 Revised Page 176 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d G Pure Broadband Bundle 1 Description Pure Broadband Bundle includes Residence or Business Individual Line Local Exchange Service and features as specified and requires subscription to the Company s High Speed Internet 1 5 Mbps or greater Features Outbound Call Block Feature Non published Number Service Billed Number Screening Optional Terms and Conditions Pure Broadband Bundle is available to residential and business customers in all exchanges within the Company where technically feasible subject to availability of facilities This bundle is only available with One Party Local Exchange Service Lines equipped with Pure Broadband Bundle will not have a directory listing and will not be included in the Company s directory assistance records Extended Area Service EAS charges do not apply The
264. ry listings may be provided for N11 services under the terms conditions and rates specified in Section II of this document The N11 subscriber is restricted from selling or transferring the N11 code to an unaffiliated entity either directly or indirectly Calls to the N11 code that translate to a disconnected number will be routed to intercept for a maximum of 60 days when the N11 provider is a Company subscriber Disputes regarding geographic coverage by two or more N11 subscribers will be referred to the Mississippi Public Service Commission Only a single seven or ten digit local number or a single ten digit toll free number may be used as the point to point number The N11 subscriber should work separately with cellular or wireless companies to ascertain whether cellular or wireless customers will be able to reach referral services provided by dialing N11 Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 108 GENERAL EXCHANGE SERVICE N11 ABBREVIATED DIALING CODES Cont d B Terms and Conditions Cont d 10 N11 will be provided under the following conditions a The N11 subscriber will subscribe to adequate telephone facilities initially and subsequently as may be required to adequately handle calls to N11 without impairing the Company s general telephone service or telephone plant The N11 subscriber is responsible f
265. ryLink Effective 05 01 2015 Local Terms of Service Mississippi Section 2 Original Page 91 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d C Private Switch PS 9 1 1 Service Cont d 2 Conditions Cont d b Service provisioning is dependent upon the type Cont d 1 Private Switch to serving Central Office Cont d b that tandeming cause no more than a four Cont d 2 Point of Concentration The 9 1 1 Customer is required to order network facilities in order to provide a minimum of two E9 1 1 Service Trunks or that quantity which will provide a minimum of P 01 Transmission Grade of Service whichever is the higher standard from the PS Provider s serving Central Office to the PSAP This may be done via dedicated trunking from the PS to the PSAP or it may be done via a Point of Concentration Thus there may arise a need to install an E9 1 1 Selective Router or Tandem in order to handle the traffic from numerous PS Providers If so the cost for this network modification is the responsibility of the 9 1 1 Customer Termination at the PSAP If additional lines trunks or termination are required from the Point of Concentration to the PSAP to handle PS 9 1 1 Service and or if additional local loop connections or terminations are required at the PSAP end regardless of whether there is a Point of Concentration or not the cost of these additions is the responsibility of the 9 1
266. s 23 B channels and one D channel and is also known as 23 B D access The B channels carry user information such as voice calls circuit switched data or video while the D channel handles signaling information PRIVATE BRANCH EXCHANGE SYSTEM An arrangement of equipment contracted for by a customer consisting of switching apparatus This provides for telephonic intercommunication between these stations and also communication with the general exchange system and the toll plant in connection with toll calls Throughout this document the commonly used abbreviation PBX will be substituted for the words Private Branch Exchange A1 PBX Trunks A circuit connecting a PBX system with a central office A2 PBX Stations Any station including the operating set or sets connected directly or indirectly with a PBX system B1 Switchboards are classified as follows C1 Cord Switchboard A switchboard on which all lines terminate in jacks interconnection of stations and of stations and trunk lines is established manually by means of cords equipped with plugs D1 Multiple Cord Switchboard A cord switchboard arranged so that each line may have two or more appearances or jack terminations D2 Nonmultiple Cord Switchboard A cord switchboard arranged so that each line has only one appearance or jack termination C2 Cordless Switchboard Key Switchboard A switchboard A switchboard on which all lines terminate on keys which may be use
267. s of Service Mississippi Section 2 Original Page 61 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 A General J Definition a 9 1 1 is the three digit telephone number designated throughout the United States as the emergency telephone number to be used by the public to obtain law enforcement medical fire rescue and other emergency services 9 1 1 Service enables a caller dialing 9 1 1 from a station with access to the local exchange telephone network arranged to provide 9 1 1 Service to be automatically connected to the appropriate Public Safety Answering Point PSAP A PSAP is the communications facility designated for a specific territory to which 9 1 1 calls are routed for response The 9 1 1 Service including non regulated components may be provided from any one of the following three categories 1 B9 1 1 or Basic 9 1 1 Service automatically routes 9 1 1 calls to a PSAP but provides no information about the location or telephone number of the caller C9 1 1 or ANI only 9 1 1 Service automatically routes 9 1 1 calls to a PSAP and provides the calling telephone number through automatic number identification or ANI to the PSAP attendant who answers the call C9 1 1 Service is comprised of B9 1 1 Service plus ANI spill E9 1 1 or Enhanced 9 1 1 Service automatically routes 9 1 1 calls to a PSAP and provides the calling telephone number and address and may also provide the name of
268. s of Service Mississippi Section 2 Original Page 71 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 4 Customer Obligations Cont d d The 9 1 1 Customer shall promptly notify the Company in the event that any part of the system associated with the provision of 9 1 1 service is not functioning properly Because the Company serving boundaries and political subdivision boundaries may not coincide the 9 1 1 Customer must make arrangements to handle all calls received on its 9 1 1 Service lines that originate from all points served by Central Offices within the 9 1 1 Service area whether or not the calling telephone is situated on property within the geographical boundaries of the 9 1 1 Customer s public safety jurisdiction 9 1 1 emergency telephone service information consisting of the name address and or telephone number of telephone subscribers regardless of whether or not this information is published in directories or listed in directory assistance offices is Company proprietary and the 9 1 1 Customer agrees to use such information only for the purpose of responding to 9 1 1 calls at the time such calls are placed Any connecting company utilizing purchasing Company information while acting as the Host Provider of 9 1 1 service to the 9 1 1 Customer which purchases Company services under this document must agree to abide by the terms and conditions which relate to the protec
269. s placed over the Telephone Company s network from the service point to only those calls which are charged to a called telephone a third number or a calling card Selective Class of Call Screening will be provided where such facilities are available at the customer s option Validation may be performed through Originating Line Screening OLS OLS enables operator service providers to determine whether there are billing restrictions on the exchange access line from which a call originates OLS service delivers codes on operator assisted calls to identify calls originating from privately owned payphones inmate locations and hotels motels etc Rates for this service are found in the appropriate interstate access tariff when facilities and service are available The customer has the option to request Selective Class of Call Screening and or OLS CO Implemented Coin Line features including coin monitoring coin collect and return where applicable and or answer supervision are provided by the Telephone Company per the technology available from the Company s facilities It shall be the responsibility of the CO lmplemented Coin Line payphone owner to assure technical and operational compatibility with the coin line features offered by the Telephone Company Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 22 GENERAL EXCHANGE SERVICE PAYPHONE S
270. service is permitted to use the service of another customer KEY EQUIPEMENT An arrangement of equipment using keys and associated wiring to provide various supplemental services in connection with telephone stations KEY TELEPHONE SET A telephone set equipped with keys or buttons in the mounting LINE FINDER See Switch LOCAL CHANNEL Applies to that portion of a channel which connects a station to an interexchanging channel A channel connecting two or more stations within an exchange area LOCAL EXCHANGE SERVICE Telephone communication within exchange areas in accordance with the provision of the utility s tariffs terms of service LOCAL MESSAGE A completed communication between customers stations located within the same exchange area LOCAL SERVICE AREA The area within which telephone service is furnished under a specific schedule of rates without the application of specific charges for each message MAIN STATION The first access station connected to the utility s central office line MAINTENANCE OF SERVICE CHARGE A charge applied when the use of customer provided equipment or facilities causes impairment or harm to the utility s facilities MESSAGE A completed customer telephone call MESSAGE RATE SERVICE A service for which charges are base upon the number of originating messages placed by the customer to stations within the same local or message rate calling area MILEGAE The measure
271. signment Provisioning Priority If the customer requires service within a shorter time interval than the Telephone Company can provide and the requested service qualifies for TSP the customer may elect to invoke National Security Emergency Preparedness NSEP Treatment and obtain the appropriate provisioning priority assignment from the TSP Program Office Acceptable assignment code values are E 1 2 3 4 5 and 0 The assignment of the value E denotes Emergency Provisioning and implies the service has the most critical provisioning requirements and the Telephone Company will respond accordingly The Telephone Company will take immediate action to provide the requested service at the earliest possible date The assignment values of 1 2 3 4 and 5 are treated as essential service priorities and the Telephone Company will adjust its available resources to meet the customer s requested due date The value 0 implies no provisioning priority CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 127 GENERAL EXCHANGE SERVICE TELECOMMUNICATIONS SERVICE PRIORITY Cont d Restoration Priority A TSP authorization code for restoration priority classifies the service as being among the nation s most important NSEP telecommunications services The Telephone Company will restore these services before services without restoration priority assignments in the
272. sion B Provisions of the Plan 1 Applicability of the Plan The plan will apply to all tariffed services offered by the Company regulated by the Commission The effective date of the Plan is July 11 2013 Modifications of the Plan Any and all modifications to this Plan will be prospective only and shall be subject to approval by the Commission Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 5 Original Page 21 GENERAL REGULATIONS 35 Rural ILEC Price Regulation Plan Cont d B Provisions of the Plan 3 Tariff Requirements a General Requirements Tariffs shall be filed specifying applicable rates terms and conditions for services offered 1 Rate reductions may be effective on one day s notice unless disapproved modified or otherwise suspended by the Commission for a term not to exceed one hundred twenty 120 days All other tariff filings may become effective after thirty 30 day s notice unless disapproved modified or otherwise suspended by the Commission for a term not to exceed one hundred twenty 120 days Minimum and maximum rates for Optional services may be filed requesting thirty 30 day approval Rate changes within such bands can be approved on seven 7 days notice unless disapproved modified or otherwise suspended by the Commission for a term not to exceed one hundred twenty 120 days The C
273. sired by the customer in connection with his listing A phase directing the method of calling when a PBX operator is not on duty may be listed in the directory at extra charges whenever night connections are provided Enterprise Service This service provides an arrangement in connection with message toll service whereby a customer offers patrons the privilege of calling him without the payment of a toll charge and without having to request specific reversal of this charge This service is available only to customers having private branch exchange service or individual line service except coin box The exchange in which such is furnished are selected by the customer subject to the approval of the Telephone Company and the Telephone Company assigns and lists in the directory a special call number designation for the use of patrons in each such exchange Calls for the special number are accepted only when originating at telephones located in the exchange or zone with which the special call number is associated and only those toll calls placed by calling this special number are considered as coming within the scope of the service The customer assumes the charges for all toll calls placed by calling this special number in each exchange The initial contract period for this service is three months Service may be terminated within the initial contract period by payment of the minimum service charge to the end of the initial contract period
274. sissippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 16 GENERAL EXCHANGE SERVICE SERVICE CHARGES Cont d Customer Responsibility for Return of Telephone Equipment Plan Regulations Cont d 7 The Unrecovered Telephone Equipment Charge will also be billed in those instances where telephone equipment has been furnished by mail to a customer in accordance with established procedures to replace a defective set and the defective set has not been returned to the Company by the customer 8 All telephone equipment for which the customer has been billed the Unrecovered Telephone Equipment Charge and the charge has not been paid remains the property of the Company Ownership of the telephone equipment will transfer to the customer upon payment of the charge 9 A customer may return the telephone equipment for which the Unrecovered Telephone Equipment Charge has been paid within 30 days from the date of payment and the Company will refund the charge upon customer presentation of proof of payment Indemnification The subscriber indemnifies and saves the Company harmless from any and all liability damages losses claims or demands of any kind arising out of any act of omission of the subscriber or any other person in connection with the removal of the telephone instruments Unrecovered Telephone Equipment Charges The charges will be equal to the in place purchase price OPTIONAL
275. so subscribe to the CenturyTel Long Distance LLC Simple Choice Unlimited long distance plan and the Company s High Speed Internet 1 5M or higher CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 175 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d F Business Unlimited 1 Description Business customers with 1 10 lines will be eligible for discounted unlimited calling services Subscription to the Business Unlimited bundle includes one line of unlimited local calling and choice of calling features with unlimited long distance calling provided by CenturyTel Long Distance LLC Additional lines of unlimited local and long distance calling up to a maximum of nine 9 additional lines may be added The monthly rate for Business Unlimited does not include applicable taxes and surcharges Terms and Conditions Metered measured line services PBX Key or Centrex accounts are not eligible for the Business Unlimited bundle The customer must subscribe to the CenturyTel Long Distance LLC Basic Business Unlimited Long Distance Bundle for each Business Unlimited Line This plan is for typical domestic voice usage only and cannot be used for any purpose inconsistent with typical domestic voice usage If usage under this plan is not consistent with typical domestic voice usage as determined in the Company s sole discretion the Company rese
276. ssippi Effective 05 01 2015 Section 2 Original Page 118 GENERAL EXCHANGE SERVICE COMMUNITY CALLING SERVICE CCS Cont d C Community Calling Service Area The rates in Section D apply to all sent paid calls originating in the exchange of Olive Branch Byhalia and Chulahoma and terminating in the following wire centers Wire Center CLLI Code Memphis Main MMPHTNMA Midtown MMPHTNMT Chickasaw MMPHTNCT Cherokee MMPHTNCK Frayser MMPHTNFR Bartlett MMPHTNBA MMPHTNBM Southside MMPHTNST Eastland MMPHTNEL Westwood MMPHTNWW Southland MMPHTNSL Southwind MMPHTNSW Oakville MMPHTNOA Germantown MMPHTNGT Collierville CRVLTNMA Mount Pleasant CRVLTNMA Hernando HRNNMSDS Humphreys MMPHTNHP D Rates 1 The following rates apply to 7 digit and 1 direct dial sent paid messages terminating outside the Local Calling Area but within the Community Calling area described in Section C 2 A monthly usage charge cap shall be applied on each customer account per customer location Customer location is a customers premises or contiguous premises interconnected with the local network through a common service drop or distribution cable and billed to a single customer account Community Calling Service may not be shared by subscribers and may not be resold unless provided under the arrangement of Shared Tenant Service Effective 11 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississip
277. sting except that a different address may be shown for off premises stations located on other premises occupied solely by the customer Effective 07 12 15 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 1 Revised Page 58 GENERAL EXCHANGE SERVICE SUPPLEMENTAL EQUIPMENT SERVICE Cont d Directory Listings Cont d C Conditions 2 An additional listing may include the same address Cont d a Additional listings may be furnished with business or residence service for persons who occupy the same premises at the rates shown above An alternate call listing refers a calling party to certain other telephone numbers after business hours or on Sundays or holidays or if there is no answer on the first listed number a Where the alternate call number is to be that of another customer the listing will be furnished only with written approval of the other customer Foreign listings are listings in the alphabetical list of an exchange other than the exchange in which the listed service is furnished A foreign or non subscriber listing may be furnished customers requesting that their listing be included in a directory of an exchange other than that from which service is rendered The rate for a foreign company listing will be the rate of the company in whose directory the listing appears Non publish service is the omission of a customer s listing from both the t
278. sy signal Semi Restricted Line A Semi Restricted Line is prevented from making calls to and or receiving calls from stations outside the Centrex group It may however make and or receive outside calls indirectly via the attendant Call Forwarding Call Transfer and Call Pick Up features Series Completion Series Completion is similar to Multiline Hunt Services however a significant difference between the two services is that Series Completion stations always have their own directory number and their own classes of service Two different hunting arrangements can be selected with Series Completion linear or circle CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 55 GENERAL EXCHANGE SERVICE CENTREX SERVICE Cont d D Definitions Cont d 46 47 48 49 50 51 52 Simplified Message Desk Interface SMDI Simplified Message Desk Interface SMDI can optionally deliver 10 digit directory numbers in the call information message sent over the SMDI data link to the voice system Simulated Facility Groups Simulated Facility Groups restrict the number of simultaneous calls between the Centrex up and the public network For example a 100 line Centrex group could be limited to 20 simultaneous calls to from the public network This emulates the physical trunks to a similarly sized PBX Single Digit Dialing Si
279. t if Directory Numbers are assigned for each station behind the PS and if there is at least a pair of PS 9 1 1 Service Trunks to the central office and if each station can be reached by dialing its Directory Number from the Public Switched Network The 9 1 1 Customer is responsible to ensure that the PS Provider meets the 9 1 1 Customer s standard of timeliness in reporting PS End User ALI updates to the company Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 2 Original Page 93 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d C Private Switch PS 9 1 1 Service Cont d 4 Customer Obligations Cont d C When the PS Provider s Site Administrator has established a PS End User ALI record for each Directory Number this Site Administrator will contact the 9 1 1 Customer to determine the correct street address and community name location as has been defined in the 9 1 1 Customer s Master Street Address Guide MSAG This information will be entered into the PS Provider s PS End User ALI record data base for transmission to the Company The 9 1 1 Customer is responsible for informing the PS Provider s Site Administrator of the correct street address nomenclature and community name location as used in the MSAG and of changes when they occur The 9 1 1 Customer will ensure that all PS Provider PS End User street addresses are
280. t a quotation for all costs associated with the provision of the facilities needed to satisfy the customer s service requirements All rates for services or facilities to be provided by the Telephone Company will be determined in accordance with the guidelines in this terms of service 5 9 1 1 rate elements not appearing in this local terms of service will be developed and filed on an individual case basis ICB In addition Customer records provided on magnetic tapes will be charged at 200 00 per tape CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 98 GENERAL EXCHANGE SERVICE SUPPLEMENTAL EQUIOMENT SERVICES Signaling Mileage A Rates 1 Mileage charges for signaling circuits between different premises of buildings are as stated elsewhere in this section of the document under Mileage Charges off premise extensions DEDICATED DIGITAL DATA SERVICE A General Dedicated Digital Data Service provides a transmission path to connect customer designated premises directly through a telephone company s serving wire center A Digital Data Channel is a channel for duplex four wire transmission of synchronous serial data at the rate of 2 4 4 8 9 6 19 2 or 56 0 Kbps The actual bit rate is a function of the channel interface selected by the customer The Channel provides a synchronous service with timing provided by the Tel
281. t of TSP System Service The establishment of TSP System service charge is a nonrecurring charge NRC which applies when an access line and or circuit is ordered If both provisioning and restoration are ordered at the same time only one NRC is applicable The NRC is also applicable for orders changing priority levels There is no charge to remove a TSP assignment Nonrecurring Charge Per Access Line Circuit 15 00 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 129 GENERAL EXCHANGE SERVICE TELECOMMUNICATIONS SERVICE PRIORITY Cont d Rates and Charges Cont d Provisioning Priority There are two basic levels of priority provisioning Emergency provisioning priority E and Essential provisioning priority 1 2 3 4 or 5 1 Emergency Provisioning The Telephone Company will take immediate action to provide the requested service at the earliest possible date The Telephone Company will adjust its available resources to meet the customer s requested due date Restoration Priority Restoration Priority is a monthly rate per access line and or circuit for the ongoing administration and maintenance of the TSP System This monthly rate only applies for all restoration circuits or lines Monthly Rate Per Access Line Circuit 5 00 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effecti
282. t the recorder announcement equipment located on the subscriber s premises CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 110 GENERAL EXCHANGE SERVICE N11 ABBREVIATED DIALING CODES Cont d B Terms and Conditions Cont d 12 The Company may take all legal and practical steps to disassociate itself from N11 subscribers whose business and or public conduct whether demonstrated or proposed is of a type that in the Company s discretion generates unacceptable levels of complaints by end users 13 The Company will not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties in Company facilities and equipment or on equipment owned or leased by the subscriber 14 The Company its employees or its agents are not liable to any person for civil damages resulting from or caused by any act or omission in development design installation operation maintenance performance or provision of N11 service except for willful or wanton misconduct Rates Nonrecurring Charge Initial Setup Per Host Switch and or Stand Alone Switch 300 00 Subsequent Changes Per Host Switch and or Stand Alone Switch 50 00 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 111 GENERAL EXCHANGE SERVICE FOREIGN EXCHAN
283. th a private branch exchange system DIRECT CONNECTION Connection of terminal equipment to the telephone network by means other than acoustic and or inductive coupling DIRECTORY LISTING A publication in the utility alphabetical directory of information relative to a customer s name or other identification and telephone number DROP WIRE That portion of a circuit between the pole line or cable distributing box and the building in which the station or switchboard is located ENTRANCE FACILITIES Facilities extending from the point of entrance on private property to the premises on which service is furnished EXCHANGE A basic geographical unit established for the administration of telephone service in a specified area called the Exchange Area which usually embraces a city town or village and its environs It may consist of one or more central offices together with the associated plant equipment and facilities used in furnishing communication service within that area CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 4 DEFINITIONS EXCHANGE AREA The territory served by an exchange EXCHANGE LINE Any circuit directly or indirectly connecting an exchange station with a central office EXCHANGE SERVICE The furnishing of facilities for the telephone communication within an exchange area in accordance with the rules an
284. th the Company To be eligible the customer must be subscribed to any business local exchange service and must agree to retain the service s for one year after receiving the bill credit Eligible customers who are subscribed to any local exchange service will receive a 5 00 per line bill credit for six months when they agree to retain their service s for a minimum of twelve additional months or will receive a 5 00 per line bill credit for twelve months when they agree to retain their service s for a minimum of twenty four additional months Customers may receive the credits for a maximum of ten lines Eligible customers who are subscribed to any bundled service will receive a 10 00 bill credit per bundle for six months when they agree to retain their bundled service s for a minimum of twelve additional months or will receive a 10 00 bill credit per bundle for twelve months when they agree to retain their service s for a minimum of twenty four additional months Customers may receive the credits for a maximum of ten bundles The credits will begin appearing on customer bills the first month bill following the customer s acceptance of this program The benefits awarded under this program may not be combined with the benefits of other currently available programs or promotions If the customer discontinues service s prior to the twelve or twenty four month commitment period the credits issued under this promotion will be rescinded and charg
285. the return of the telephone equipment a Remove the telephone equipment and reuse it in his new location except where prohibited by other sections of this local terms of service within the same location calling area designed by the Company b Return the telephone equipment to a location designated by the Company during established working hours and normal working days C Under specially designated circumstances e g persons with a handicap or persons with non modular wall sets the customer may arrange for pick up of the telephone equipment from the customers premises by the Company when negotiating the termination or cancellation of telephone equipment service Customers returning or reusing the telephone equipment in accordance with the options 4 a and 4 b above may be eligible for Optional Set Recovery Plan Until the customer responsibility is met and the Company recovers from the customer the telephone equipment in good condition reasonable wear and tear thereof expected a non recurring charge set forth in Unrecovered Telephone Equipment Charges following will be billed to the customer to recover the costs that the Company must incur for each unit of telephone equipment that is not recovered When the customer responsibility is met the customer will be credited The customer will not be held responsible for this charge where the Company does not recover its telephone equipment due to natural disasters CenturyTel of North Mis
286. the same premise d Simple Choice One and Simple Choice Two features must be activated by the customer before they can be used without incurring usage charges e All recurring charges applicable to an access line apply to Simple Choice One and Simple Choice Two Among other things these can include but are not limited to EAS charges surcharges subscriber line charges and taxes f If access line rates for residence and business service as listed elsewhere in this document increase Simple Choice One and Simple Choice Two rates may also increase upon Commission approval Grandfathered to existing customers at their present location CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 11 01 2015 Section 2 1 Revised Page 170 GENERAL EXCHANGE SERVICE PACKAGED SERVICES Cont d A SIMPLE CHOICE ONE and SIMPLE CHOICE TWO Cont d 4 Rates Monthly Rates a Residence Simple Choice One 32 95 Simple Choice Two First Line 32 95 Additional Line 25 00 b Business Simple Choice One 43 60 Simple Choice Two First Line 43 60 Additional Line 35 00 Nonrecurring A nonrecurring charge will not apply for installation of the features for Simple Choice One and Simple Choice Two Installation moves and changes to the access line s will incur the appropriate nonrecurring charges found
287. the telephone access line subscriber and the names of the Emergency Response Agencies with responsibility for the caller s location E9 1 1 will provide a PSAP with the location of the billing or lead telephone number in cases where a nonregulated telecommunication service provider e g Private Branch Exchange PBX Shared Tenant Service STS etc has failed to provide the 9 1 1 Customer with their subscribers names addresses and telephone numbers E9 1 1 Service is comprised of C9 1 1 Service plus ALI provisioning E9 1 1 Service is offered subject to the availability of central office facilities CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 62 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 2 Definition of Terms Administrative Site A location at which the responsibility for administration of end user records associated with one or more private switches is maintained This location has the capability of creating and conveying Private Switch PS End User information to the Company s CENTURYTEL ALI ENTRY GATEWAY The Private Switch PS 9 1 1 Site Administrator is responsible for the functioning of this location ALI Database A database of ALI records containing access line subscribers names addresses telephone numbers and ESNs to be used for 9 1 1 purposes This database
288. ther by wire radio or a combination thereof and whether or not by a single physical facility or route CIRCUIT A channel used for the transmission of electrical energy in the furnishing of telephone and other communications service CLASS OF SERVICE The various categories of service generally available to the customer such as business residential public or semipublic service COIN TELEPHONE SERVICE See Paystation Telephone Service COMMON BATTERY SERVICE Manual or automatic service where the electrical energy is furnished from the central office and where the operator is signaled or dial tone is obtained by lifting the receiver of the calling station COMPANY See Utility CONNECTING ARRANGEMENT The equipment provided by the utility to accomplish the direct electrical connection of customer provided equipment or facilities with the facilities of the utility CONNECTING COMPANY A corporation association partnership or individual owning or operating one or more exchange and with whom communications traffic is interchanged CONNECTOR See Switch CONNECTION CHARGE See Service Charge CONSTRUCTION CHARGE A separate nonrecurring charge made for the construction of facilities in excess of that contemplated under the rates quoted in the terms of service CONTINUOUS PROPERTY The plot of ground together with any buildings thereon occupied by the customer which is not divided by public highways o
289. time during Customers term commitment period but will not affect the tier and monthly discount levels established upon execution of the CLVP agreement unless Customer commits to a new agreement for a greater number of lines than the existing agreement Rates applicable under the new agreement will not apply retroactively nor will the months accrued under the initial agreement apply towards the new commitment period Customer may move all or some of the lines under this CLVP to any eligible CenturyLink service location without incurring termination charges as long as Customer maintains the overall minimum line requirement The CLVP rates for relocated lines are as specified in the appropriate CenturyLink tariffs guidebooks schedules and or local terms of service documents for the new service location CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 1 Original Page 9 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN CLVP Cont d C Early Termination Liability 1 If CenturyLink terminates the Service s for cause or if Customer terminates the Services s in whole without cause before expiration of the initial commitment period the customer will pay termination charges of 15 00 per line of the customer s Minimum Line Requirement multiplied by the remaining number of months left on the Term For example a customer terminating all service with 3 months
290. ting from the division of customer installation and repair appointments performed by the total number of customer appointments made for installation and repair Appointments are to be given for either Morning 8 00 a m 12 00 p m CT or Afternoon 1 00 p m 5 00 p m CT A customer appointment is deemed performed for purposes of this measurement if the Company s representative arrives on the customer s premises prior to the expiration of the applicable Morning or Afternoon window Customer appointments which are postponed or rescheduled with prior day notification to the customer from the Company shall be excluded from this measurement Companies with less than 2 000 access lines are allowed to exclude one 1 Customer Appointments Met miss below the benchmark each month Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 5 Original Page 25 35 GENERAL REGULATIONS Rural ILEC Price Regulation Plan Cont d B Provisions of the Plan Cont d 7 Quality of Service Standards QOS Cont d b Three service quality measurements and reporting requirements Contd 3 Regular Service Installation Applications This service quality measurement is established with a benchmark set at ninety percent 90 within five 5 Business Days and ninety nine percent 99 within ten 10 Business Days The Regular Service Installation Appl
291. tinued or any applicant to whom service is to be denied under this regulation will be notified by the Company of his right to a hearing by the Mississippi Public Service Commission to determine whether or not such service is being used or will be used in violation of this rule Upon complaint to the Commission by any applicant or customer who is affected by the refusal or discontinuance of service in accordance with this rule such service shall be provided continued or restored if the Commission shall determine that the service has not been used or is not intended to be used in violation of this rule Termination of Service A By the Company 1 The Company may refuse to furnish or may terminate the service and remove its equipment under the following circumstances provided suitable notice has been given to the customer a upon the continuance of any unpaid amount due for a period of 5 days following temporary suspension upon the continuance of any unauthorized attachment or connection of customer owned facilities with facilities provided by the Company upon objection to the furnishing of a service made in writing by or on behalf of any governmental law enforcement agency acting within its jurisdiction on the grounds that such service is or will be used for an illegal purpose upon the use of a service in such a manner that in the opinion of the Company constitutes abuse or fraud or may tend to injuriously affect the efficiency
292. tion of the Company provided information The 9 1 1 Customer of any connecting company utilizing purchasing Company information shall take all reasonable efforts to safeguard the proprietary nature of Company provided information including but not limited to CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 72 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d A General Cont d 4 Customer Obligations Cont d f 9 1 1 emergency telephone service information consisting Cont d 1 All 9 1 1 Customer equipment system software and databases must be located in a secure area within a PSAP s office operations to prevent unauthorized personnel from accessing confidential information 2 The 9 1 1 Customer shall agree to indemnify save and hold the Company harmless from any and all claims for injury or damage of any nature by an person arising out of or relating to the 9 1 1 Customer s unauthorized use of Company provided subscriber information which information is to be used solely for the purpose of providing 9 1 1 Service g Any terminal equipment used in connection with 9 1 1 Emergency Telephone Service shall be configured to restrict the 9 1 1 Customer from removing and or changing the data provided by the Company h Equipment used in conjunction with any 9 1 1 emergency telephone service located at the PSAP s may
293. tion with individual line residence or business exchange service a monthly credit of 60 per telephone instrument not provided by the Telephone Company shall be applied CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 4 Original Page 11 CONNECTION WITH CUSTOMER PROVIDED EQUIPMENT AND FACILITIES CONNECTION ARRANGEMENT A connecting arrangement provides a device which will permit the attendant to hold an incoming call on a line dial out on a local line and then physically interconnect the incoming line with the outgoing line so that the two parties may talk directly The Telephone Company shall not be responsible for the quality of transmission which may result from such connections The connection arrangement shall not be used in connection with foreign exchange lines WATS or on lines which are extended to other attendants positions Calls may be extended beyond the local service calling area over the Long Distance Telecommunications Network only The customer indemnifies the Telephone Company against and hold the Telephone Company harmless from any and all losses claims demands causes of action damages costs of liability in equity of every kind and nature whatsoever including without limiting the generality of the foregoing losses claims demands causes of action damages costs of liability for 1 libel slander invasion or rights of privacy o
294. to any system classified as a key system pursuant to FCC Part 68 Rules and any hybrid system designed to function like a key system e g an outbound line is manually selected usually by pushing a button on the handset rather than being selected automatically usually by dialing 9 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 1 Original Page 7 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN CLVP Cont d 1 B Regulations Cont d 2 CLVP Feature Package consisting of Customer s choice of any of the following features where offered is available in conjunction with any qualifying service Caller ID includes Anonymous Call Rejection where available Call Forwarding Call Forward Busy Call Forward No Answer Call Forward Remote Access Call Waiting Cancel Call Waiting Three Way Calling Three Way Calling with Transfer Not currently available Call Return Distinctive Ring Message Waiting Indicator Voicemail The terms and conditions for qualifying services and optional features apply as specified in applicable CenturyLink tariffs guidebooks schedules and or other local terms of service documents unless stated otherwise herein CLVP rates are based on line volume and a term commitment period of two three four or five years Customers may not have more than one CLVP tier and term commitment period in effect across a
295. to comply with these provisions The customer shall be responsible for payment of all utility charges for visits by the utility to customer s premises where a service difficulty or trouble report results from customer provided equipment The amount to be charged will be computed as set forth Section 2 Maintenance of Service Charge Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 4 Original Page 7 CONNECTION WITH CUSTOMER PROVIDED EQUIPMENT AND FACILITIES GENERAL REGULATIONS Cont d A3 Customer provided equipment Contd B7 Violation C1 Except as set forth in Part 68 of F C C Docket No 19528 where any customer provided equipment is used in violation of any of the provisions of the local terms of service the utility will take such immediate action as is necessary for the protection of its facilities and network and will promptly notify the customer of the violation The customer shall discontinue use of the equipment or correct the violation and shall confirm in writing to the utility within 10 days following the receipt of written notice from the utility that such use has ceased or that the violation has been corrected Failure of the customer to discontinue such use or to correct the violation and to give the required written confirmation to the utility within the time stated shall result in termination of the customer s services until suc
296. truction of or damage to utility equipment induced noise or cross talk incorrect dial pulsing failure of supervision false answer incorrect billing absence of voice band transmission path for call progress signals and loss of capability to answer an incoming call INDIVIDUAL LINE An exchange line designed for the connection of one main station Not a private branch exchange trunk line INDUCTIVE CONNECTION Electromagnetic coupling between customer provided equipment and utility equipment by means of mutual inductance between an inductor in the utility equipment and a customer provided inductor external to the utility equipment CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 6 DEFINITIONS INITIAL SEVICE PERIOD The minimum length of time for which a customer is obligated to pay for service facilities and equipment whether or not retained by the customer for such minimum length of time INSTALLATION CHARGE A charge associated with certain installations change or transfer of services in addition to Service Charges as set forth in Section II of this document INSTRUMENTALITIES The station equipment used to provide communication service to the customer INTEGRATED SERVICES DIGITAL NETWORK ISDN version NT1 is a digital architecture that provides an integrated voice data capability to the customer premises facilit
297. trunks in a hunting arrangement a k a rotary line service or rotary access service as specified in CenturyLink tariffs guidebooks schedules and or other local terms of service documents Lines trunks reverted to non contractual monthly rates will no longer qualify for the CLVP Feature Package rate and features associated with those lines will be charged at the prevailing non contractual monthly ala carte feature rates Early termination liability charges will not apply for any lines disconnected or reverted to monthly rates after expiration of the initial term commitment period The CLVP Feature Package rate applies in addition to the Flat Rate Business Service rate When applicable the Flat Rate Business Service and CLVP Feature Package will appear as a single line item on the customer s bill Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Section 1 Original Page 12 LOCAL EXCHANGE SERVICE CENTURYLINK LINE VOLUME PLAN CLVP Cont d 1 E Rates 1 Fiar Rate Business Service per Individual Line Key Line and or Key Trunk per month Number of Lines Three Five Tier Minimum Bere a Year erm Line Terms Requirements 10 49 28 99 27 99 50 499 27 99 26 99 500 999 26 99 25 99 1000 3000 25 99 24 99 2 Optional Services LVP Feature Package per line trunk per month Number of Lines
298. turyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 155 GENERAL EXCHANGE SERVICE ADVANCED CALLING SERVICES Cont d 16 Subscriber Activated Blocking PIN Cont d F Multiple Feature Discounts 1 Residence customers will receive a multiple feature discount when subscribing to two or more features Monthly Discounts Two features 0 75 Three or more features 1 25 Grandfathered to existing customers at existing locations CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 08 12 2015 Section 2 1 Revised Page 156 GENERAL EXCHANGE SERVICE LONG DISTANCE MESSAGE TELECOMMUNICATIONS Applicability Applicable to Long Distance Message Telecommunications service furnished or made available by the company between its points and points reached over facilities of connecting companies Territory Between points in the State of Mississippi where the respective rate centers of such points are located in said state Mississippi Telephone and Communications Inc concurs in the standard toll rates rules and regulations governing such communications as filed by the South Central Bell Telephone Company together with any amendments or successive issues thereof and makes itself a party to such rates and charges until this concurrence is revoked or cancelled by either party The Mississippi Telephon
299. ular transceiver to be installed at either or both ends of the path one at the originating central office connected to a Sender the other at the terminating PSAP connected to a Receiver A pair of one or four channel cellular transceivers and a cellular license must be purchased with each channel activated If the PSAP or originating central office is outside the normal service area of a cellular radio cell a directional antenna shall be installed to ensure adequate signal strength for radio communications Description of Teltone Switched Access System a Trunk Dial Unit TDU Equipment installed in a central office that will be actuated by the switch upon failure of 9 1 1 trunk to complete a call Upon being actuated the Unit will receive the 9 1 1 call and ANI store the ANI and dial send the telephone number of its corresponding Call Answer Unit CAU over the telecommunications path that has previously been programmed The path may be the Public Switched Telephone Network or a cellular radio CenturyTel of North Mississippi Inc d b a CenturyLink Effective 05 01 2015 Local Terms of Service Mississippi Section 2 Original Page 85 GENERAL EXCHANGE SERVICE EMERGENCY TELEPHONE SERVICE 9 1 1 Cont d B Description of Service Cont d 4 Optional Services Cont d b Alternate Network Routing Cont d 6 Description of Teltone Switched Access System Cont d b Call Answer Unit CAU Equipment installed
300. undary charges shall be determined as set forth under Line Extension Charges filed in this section CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 30 GENERAL EXCHANGE SERVICE SHARED TENANT SERIVCE STS Sharing and Resale of Basic Local Exchange Service A Definitions 1 Client Any business firm corporation company association government agency or residence that subscribers to resold of shared service offered by an STS Provider but not including a majority owned subsidiary parent corporation or affiliate of the of the STS Provider and the affiliate are majority owned directly or indirectly by the same parent corporation Shared Tenant Service STS Area A single geographic area as defined in B 2 following within which an STS Provider is equipped in resale or sharing of service Shared Tenant Service STS Provider A business customer that engages in resale or sharing of service as permitted by this document B General 1 In general Basic Local Exchange Service is furnished for the exclusive use of the subscriber and the subscribers family guests employees agents or representatives Resale of Basic Local Exchange Service is permitted only under the specific conditions described in this document For the purpose of this section sharing of Basic Local Exchange Service is considered synonymous
301. ve 05 01 2015 Section 2 Original Page 130 GENERAL EXCHANGE SERVICE SATISFACTION GUARANTEE PROGRAM A General 1 A Satisfaction Guarantee Program is available to business customers who subscribe to any of the following qualifying services Individual Business Line Key Trunk PBX Trunk Centrex When business customers notify the Telephone Company within thirty 30 days after installation of a qualifying service s that they are not satisfied with their service s and subsequently request disconnection of that service s they are eligible to receive a full credit of all nonrecurring charges directly associated with the establishment of the qualifying service s and the monthly charges billed for the service s through the date of disconnection To receive credit the customer must submit a cancellation notice to the Telephone Company via a web based on line form within thirty days of the service installation date and at least 5 days before the Telephone Company receives a disconnection request from the customer or the customer s new service provider When the last day of the thirty day period falls on a weekend or legal holiday the customer must submit the web based cancellation notice no later than the first business day following the weekend or legal holiday to be eligible for credit Customers who request disconnection under this program will not be assessed an early termination fee or payment of any minimum service period a
302. with resale of Basic Local Exchange Service Resale is permitted where facilities permit and within the confines of specifically identified contiguous property areas under the control of a single owner or within a common development with a single name identity i e office parks shopping centers apartment complexes condominiums Areas designed for resale may be intersected or transversed by public thoroughfares provided that the adjacent property segments created by intersecting or transversing thoroughfares would be contiguous in the absence of the thoroughfare The designated STS Area must be wholly within the confines of existing wire centers and exchange boundaries When in the judgment of the Company it is deemed necessary or when the projected number of clients is five or more the customers must apply in writing to resell exchange services provided by the Company and will be required to submit layout maps defining the intended STS Area and anticipated development plan in terms of new or existing buildings The premises definition as applies to resale of Basic Local Exchange Service is an STS Area as defined by layout maps as required in B 3 above CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 2 Original Page 31 GENERAL EXCHANGE SERVICE SHARED TENANT SERIVCE STS Sharing and Resale of Basic Local Exchange Service Cont d B General
303. with responsibility for dispatching such services to the extent that 9 1 1 services are reasonably available The 9 1 1 Service applicant must submit to the Company written concurrence to the following terms and conditions by all participating agencies 1 The 9 1 1 Customer shall have the sole responsibility for determining which public safety agencies will participate in jointly subscribing to a 9 1 1 Service offering and for the control and staffing of the Primary PSAP 2 The Primary PSAP will answer all calls on a 24 hour seven days a week basis 3 Each Primary PSAP must subscribe to sufficient 9 1 1 Service lines to adequately handle incoming calls in each PSAP s average busy hour so that no more than one call out of 100 P 01 transmission grade of service encounters a busy signal In other words the 9 1 1 Service network from each Central Office to the Central Office serving the Primary PSAP must provide a minimum of a P 01 transmission grade of service or two trunks whichever is the higher standard 4 If a Selective Router is not used each Primary PSAP must subscribe to at least two dedicated lines to each Secondary PSAP for the purpose of forwarding or transferring calls The number of lines shall be no fewer than the number required to provide a P 01 transmission grade of service during that Secondary PSAP s average busy hour Effective 05 01 2015 CenturyTel of North Mississippi Inc d b a CenturyLink Local Term
304. xcept for Federal State and Local Government Telephone Answering Service and Radio Common Carriers One directory listing for each Client of the STS Provider will be provided in the alphabetical section of the directory at no extra charge Other listings may be obtained under the conditions and rates specified in Section II Directory Listings Client listing charges will not be separately billed The Client Charge will date from the day the information records are posted and is payable monthly in advance The minimum chargeable period for the Client Charge is from the initial request period through the life of the directory issue in which the listing first appears One directory listing will be provided for the STS Provider in the alphabetical section of the directory at no extra charge Additional or extra listings used to further identify the STS Provider will be charged at the business directory listings rate as specified in this document STS is not furnished in connection with residence telephone service except for the Client Charges specified in D 1 following Whether the Clients included in a resale service area are residence or business such Clients may be served by the STS Provider and the same business rates specified in this and other Tariffs will apply to the STS Provider The service connection charges for business service shown in Section II a applies for all STS service applications processed under this local terms of service and
305. xchange service is so located that it is not economical for the Telephone Company to provided the foreign exchange service direct from the foreign exchange to the applicant s location by the extension or utilization of existing plant CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 06 01 2015 Section 2 1st Revised Page 113 GENERAL EXCHANGE SERVICE FOREIGN EXCHANGE Cont d C Foreign Exchange Service Cont d 1 MS 15 03 LTOS For the distance between the central office from which the subscriber normally would be served and the central office in the foreign exchange area from which service is to be furnished a mileage charge per quarter mile or fraction thereof will apply per month This mileage charge is based on rates approved by the Commission for South Central Bell In case the subscriber is located outside the base rate area served by the exchange extra exchange line mileage charges as set out in mileage charges section of this document will apply in addition to the foreign exchange mileage charge For tie lines connecting switchboards in different exchange areas mileage charges apply as follows for each circuit a A mileage charge per quarter mile or fraction thereof for the distance between the switchboards per month This interexchange mileage charge is based on rates approved by the Commission for South Central Bell Local mileage will be per the
306. y utilizing the public switched network It is a central office based service arrangement which consists of host central office interface equipment and software located on the Company premises ISDN distributes voice data video and facsimile by using two standard methods of access a Basic Rate Interface BRI and or a Primary Rate Interface PRI These are serving arrangements which conform to internationally developed published and recognized standards generated by the International Telecommunications Union formerly CCITT Enhancements to future ISDN versions will be included in this document as they become available INTERCOMMUNICATING SYSTEM An arrangement consisting of two or more stations each such station being equipped with a switching device by means of which user can signal and connect with any other station in the system INTERCONNECTION The method by which telecommunications facilities of a utility are arranged to transmit to or receive information from customer provided equipment JACKS Standard or miniature modular connection device used in connection with portable telephone instrumentalities CenturyTel of North Mississippi Inc d b a CenturyLink Local Terms of Service Mississippi Effective 05 01 2015 Section 6 Original Page 7 DEFINITIONS JOINT USER SERVICE An arrangement whereby an individual firm or corporation whose telephone needs are not such s to justify the provision of separate customer

CenturyTel of North Mississippi, Inc. d/b/a CenturyLink Local Terms

Contents

Download Pdf Manuals

Related Search

Related Contents