BEETLE /iSCAN Tower Line 50
Contents
1. Payment function payment may be effected by banking cards customer cards and accounts About this Manual i This symbol is used to mark important information in this manual T Text following this symbol should be given special attention in order to avoid damage and injury BEETLE iSCAN Tower Line 50 User Manual Important Notes Appliances supplied by Wincor Nixdorf International GmbH comply with the respective safety regulations for data processing installations and information technology installations including electrical office equipment for use within an office environment Whenever work of any kind is done on the device as well as when data cables are plugged and unplugged the device must be completely disconnected from the line voltage Keep this manual safe and at hand for ready reference Appliances may only be repaired by authorized technicians Unauthorized opening of the housing or inexpert repairs can result not only in considerable personal danger but will also invalidate your warranty and liability protection Always consult the enclosed documentation before doing any work with this appliance lf this device is brought from a cold environment into a heated place of business condensation may occur Before operation the device must be completely dry Therefore an acclimatization period of at least two hours must be adhered to Always lay the supply leads and cables in such a way that th2. discrepancies between the contents of the package and the packing list or defects please inform your vendor or Wincor Nixdorf International GmbH WN sales location immediately Also provide the packing list and the packing list item and serial numbers for the effected unit Please find the Serial Number at the side or at the back of the housing i For further information please read the Important Notes Site Preparation and Commissioning manual BEETLE iSCAN Tower Line 50 User Manual Connecting the System The delivered system is completely configured There are just a few things to do before starting up the BEETLE iSCAN Tower Line 50 Start up The power supply system must be equipped with separately guided protective earth conductor PE This kind of electricity system is known as TN S network Do not use PEN conductors Ratings of BEETLE iSCAN Tower Line 50 220 V 240 V 50 60 Hz 2 9A 110 V 120 V 50 60 Hz 3 5A Find the rating of your device on the type label see arrow at the picture below AN Caution Check that the set nominal voltage of the appliance corresponds to the local mains voltage Power Connection and LAN Support The BEETLE iSCAN Tower Line 50 supports Ethernet 10 100 BASE T local area network LAN communication protocol The BEETLE iSCAN Tower Line 50 terminal provides a female RJ 45 connection port for the LAN A 6 foot LAN cable is provided with the system Unlock and open th
3. BEETLE M II plus The BEETLE M II plus controls several devices in the BEETLE iSCAN Tower Line 50 such as printer and scanner Interfaces BEETLE M ll 7 0000000 gt PLANS o p 19 9 9 0 0 9 0 9 9 9 9 07 gt oe j E o 49 E z 000000 e 1 pP00000 ss E i 5 400000 e J 100000 ss 000000 e 1o oo oo 000000 e po a EO se 00000 e 1o 0 000 se 000000 e Ne ce 000006 e 0 0000 ese ses pe ee 0 se esa e eee 60 eo E ese NR oo La eed II ee LI esa o esa i Find more information about BEETLE M II Lfdaon the Wincor Nixdorf Internet 24 BEETLE iSCAN Tower Line 50 User Manual Scanner Scanner Maintenance Keep scanner windows clean This will improve productivity and reduce rescans Scanning Items To scan items slide or push them through the scan zone The scanner will work equally well with either a left to right or right to left motion through the scan zone Proper Scanning Technique The scanner was designed to provide the ultimate in ergonomic enhancements for Point Of Sale POS scanning To take advantage of these advancements Practice the techniques below to improve scanning efficiency Move the product with the barcode side across the window Develop efficient scanning motions not necessarily faster hand movements 25 BEETLE iSCAN Tower Line 50 User Manual BA83 with resistive Touch Scree
4. Dampen the cloth slightly and then clean the screen A wrong maintenance may cause damages to the screen which are not covered by guarantee or warranty Maintenance and Service When carrying out work on the components and modules that carry an electrical charge this equipment must first be disconnected from the power supply Device Housing Clean the housing with a vacuum cleaner or cloth 28 BEETLE iSCAN Tower Line 50 User Manual Cleaning Materials Order Numbers The items listed below can be ordered from Wincor Nixdorf branch office or your Wincor Nixdorf sales partner Product Name Order Number Explanation Cleaning set for EDP devices 01750097335 For cleaning and maintaining 125ml plastic cleaner w o alcohol gR S and 125ml TFT LCD screen cleaner plastic coated housings 35 dust cloths 3 keyboard swabs for places difficult to reach 1 keyboard sponge Damp cleaning cloths 01750097332 For cleaning and maintaining Dispenser box with 100 cloths delicate EDP devices keyboards and housings Damp cleaning cloths 01750097334 For cleaning display panes Antistatic and fluff free Dispenser box 60 cloths Compressed air spray 01750097331 Cleaned compressed air CFC free PRESSAIR for oo loose dust and dirt 400ml bottle w o valve PORSE 70cm hose Cloth with ISOPROPYL 1000 pieces 01750104065 Pure isopropyl alcohol for cleaning coin validators displays etc Cleaning card 01750016388 For cleaning magnet
5. all functions of the printer are powered with low voltage to be ready for operation In order to save more energy the printer changes into idle mode after an adjustable waiting time Under idle condition the least amount of energy will be consumed The mode will be indicated by flashing of the POWER LED If the printer receives print data it will change into full powered printing mode Having done the print job the TH230 will turn to standby mode and then to idle mode again In the delivery status of the printer the function idle mode will be deactivated The function and the according waiting time must be enabled in the configuration menu or via software 20 BEETLE iSCAN Tower Line 50 Technical Data Technology Resolution Printing speed Cash Drawer Interface Interface Options Cutter Paper Transport up to 12mm backwards Control Functions Option Housing Colour Power Supply Dimensions Weight Features User Manual High speed thermal print 8 dots mm 203 dpi One colour 220 mm s Two colours 110 mm s TH230 draft mode up to 300 mm s reduced density 6pin RJ12 1A 24V max USB 2 0 full speed PoweredUSB RS232c Ethernet Material tempered steel Speed full cut lt 300ms Forward to use paper to full capacity after cutting approx 3 5 lines at 7 52 lpi Print head temperature control with adjustment of Print speed Paper near end control and paper end control Paper cutter error mess
6. connectors to avoid damage to the control board Set the print darkness to a lower grade as long as the print quality is acceptable This will help to keep the print head durable Operate the printer only with power supplies and cables approved by Wincor Nixdorf 10 BEETLE iSCAN Tower Line 50 User Manual Overview The TH230 is a powerful and low cost thermal printer for all kind of POS systems Printer cover Paper output Operator panel On Off Switch 11 BEETLE iSCAN Tower Line 50 User Manual Operator Panel 1 OPEN Press this button to unlock and open the cover Thereby the switch sheet flaps into an upright cover position reve Switch Sheet gt i If an error occured do not open the cover with force Open the printer cover only if the cutter is in its home position Otherwise the cutter or the cover may be damaged 12 BEETLE iSCAN Tower Line 50 User Manual 2 Red ERROR LED Red Error LED off Red Error LED on Red Error LED blinking 3 Yellow PAPER LED Yellow Paper LED off Yellow Paper LED on Normal condition Not ready for operating Printer cover is not closed or in combination with Yellow PAPER LED on paper end is reached An error occured Switch off the printer and on again Contact your technical support if this does not work Paper is properly inserted Paper roll is near end Yellow Paper and red Error on Paper end is reached 4 Green POWER L
7. CLASSE 1 LASER KLASSE 1 PRODUKT LASER CLASE 1 PRODUCTO CAUTION CLASS 2 LASER LIGHT WHEN OPEN DO NOT STARE INTO THE BEAM ATTENTION RAYONN EMENT LASER CLASSE 2 LORS DE L OUVERTURE NE PAS REGARDER FIXEMENT DANS LE FAISCEAU VORSICHT KLASSE 2 LASERSTRAHLUNG WENN ABDECKUNG GE FFNET NIICHT IN DEN STRAHL BLICKEN CUIDADO LUZ LASER CLASE 2 AL ABRIR NO FIJAR LA VISTA EN EL RAYO Warranty VOID if case opened Contains no user serviceable components ESD Electrostatic Sensitive Devices A Assemblies containing electrostatic sensitive devices ESD may be labeled with this ta sticker When installing an assembly or drive please follow the guidelines below which apply to all electrostatic sensitive devices ESD Make sure you are not carrying a static charge before working with components marked as ESD by first touching a grounded object such as a radiator from a hot water heating system All tools and devices you use must be free from static charges Always unplug the power cord before installing or removing any assemblies Always handle assemblies by their edges Never touch the terminal pins of the circuits on an assembly BEETLE iSCAN Tower Line 50 User Manual Installation and Startup i Be certain to follow the safety guidelines in chapter Important Notes Before turning on the system Unpack the parts and make sure that every item at the packing list is included If you find shipping damage or
8. ED All LED off Green POWER LED on Green POWER LED blinking Green POWER LED flashes Power is not stable Power is stable Printing speed may be low If necessary contact your technical support Printer in idle mode The printer will run with the lowest power value 48W if a non current power supply unit from Wincor Nixdorf or an external power supply unit without automatic current identification is used With a suitable power supply unit type the maximal power value can be defined with the configuration menu from 48 Watt up to 90 Watt 13 BEETLE iSCAN Tower Line 50 User Manual LED overview POWER PAPER ERROR Meaning green yellow blinking If necessary call for technical support flashing IDLE mode power saving e e fes E a eee Error blinking If necessary call for technical support 5 FEED If you push this button once and release it the printer feeds paper for one line 1 6 inch If you push this button and hold it down the printer feeds the paper as long as the button is not released The button can be locked by the application software and then will be without function 14 BEETLE iSCAN Tower Line 50 User Manual Print Head Rubber Roller Cleaning Clean the print head and the rubber roller at least every three months In case of an intensive use of the printer clean both items more often to guarantee a stable print quality Open the printer cover and remove the paper ro
9. Pane enes 11 Print Head Rubb n koll n CIE A MING aii li 15 Paper Roll Exc hang eeii EE EE 17 Paper Near Ena Sensor AGQJUS Me Edd AA EN 19 Connector VATA N IS knon pe a a a S 20 ENE FR ves VIN PN Tee en WRI RN Oo gn Se Oe eR ae eRe 20 Technical ee 21 Paper opec Oaa E 22 da lada gt PANOR PE n HA E a a aaaea 23 BE TCE Ie 24 SCANNET T 25 Scanner IV VINES Nc eier uetaa sate asec snorese tate sne sane bona vai oeaa ee mine nis anes sea aeraeuecyananereacauee eens 25 SCAMS ITENS gadi a E a E N 25 Proper sCannine ese 25 BAGS With resistive Touen SEO ON el a doo 26 E e A e ES II A 26 Construction OT the resistive Touch SCFEON bs 26 HOWTO CI AUC aia 26 Cleaning T es beg e visi eR a a a aa i 26 Ls ale 27 ERvironmenta Requirements conteinn e a n 27 CIE INSU UCHONS en E A 28 Mamtenance and K ale T 28 Cleaning Materials Order NUMDEL Sha cat ecni nd iii 29 Certifications or TNE MARUTQCUUT dhi ni 30 FEC Gass A Declara lon pini 30 Recycling th BEETLE iSCAN Tower Line 50 id ii 31 BEETLE iSCAN Tower Line 50 User Manual Introduction The BEETLE iSCAN Tower Line 50 is a terminal that offers a customer to handle the purchase by scanning bagging and paying the items on his own In case of problems an attendant is available for quick support BEETLE iSCAN Tower Line 50 offers the following main functions Record function records items the customer wants to buy Control function secures the recording of all items
10. WINCOR NIXDORF 48 eee es eo DT I i Aida AS l DH 4 S Y faced tee RRR e ER e AA PRI y User Manual December 2012 We would like to know your opinion on this publication Please send us a copy of this page if you have any constructive criticism on the contents the layout the product We would like to thank you in advance for your comments With kind regards Wincor Nixdorf International GmbH SAT22 Dokumentation Wohlrabedamm 31 D 13629 Berlin mailto retail documentation wincor nixdorf com Your opinion Copyright Wincor Nixdorf International GmbH 2012 The reproduction transmission or use of this document or its contents is not permitted without express authority Offenders will be liable for damages All rights including rights created by patent grant or registration of a utility model or design are reserved Delivery subject to availability technical modifications possible Contents U OO UEL ON TTT 1 POS Wy ANUAR ait 1 IMpPOrtantNote TT 2 NOSON LASOT eren E A O AON 4 ESD Electrostatic SENSITIVE DEVICES anar aaa 4 Te T Te and SE UU Pre open e e e n 5 Before turnine onthe SLOW ep T A T TANNER 5 OEC UNE T SY LO E EN EOE ONA ON 6 Tad UP 6 Power Connection ana LAN SUDDO mn ed n A ATO 6 Disconnect ihesyste m THON CMG MAIN Sesa dasa a 8 COMPONEN Si es HERE HEE E No 9 PORSE L Bs 0 kann rR A en Te 10 Satety IAStrUCUONAS ann AN TN A T A 10 OVEIVIS Wii E T R THE E E E E E R 11 Operator
11. age Printer cover open closed Self test with printout Paper width 57 5mm print width 51mm 408 dot light grey or black 24 V DC Automatical and manual capacity control 48 110 Watt 148 x 145 x 195mm H x W x D approx 2kg w o paper roll Simple Paper roll exchange Optional two colour print with special paper 100mm sec Paper near end message adjustable by user 21 BEETLE iSCAN Tower Line 50 Statistical Data Reliability Graphic Feature Paper Specification Paper width Paper weight Paper thickness Thermo Coat Paper roll outer diameter Paper roll width Paper length Core size User Manual Total number of dots Total line feeds Total number of cuts Max head temperature Paper jam counter Cutter error counter Thermistor error counter High voltage low voltage error counter Number of firmware updates Power on time in hours Power on counter TH230 70 Mio 3 Mio 150 km TH230 is fully graphic compliant 79 5mm 80mm optionally 57 0 57 5mm 558 m 5 g m 0 055mm 0 08mm Outside of paper roll 90mm max 80 3 mm max 100m Core diameter 10mm 2mm Wall thickness of the core 2mm 0 3mm Paper end not glued to core Length of paper fold over at core max 35mm 22 BEETLE iSCAN Tower Line 50 User Manual Print Area 80 mm 4mm 4 gt 4 4mm For optional paper width 57 5 mm print width 51mm 408 dot 23 BEETLE iSCAN Tower Line 50 User Manual
12. e front door of the BEETLE iSCAN Tower Line 50 BEETLE iSCAN Tower Line 50 User Manual Guide the Power and the LAN cable through the hole see arrow Plug the power cable at the BEETLE M II plus see arrow and the system will automatically start up Plug also the LAN cable After starting up the system you will see the start screen of the operating system at the display BEETLE iSCAN Tower Line 50 User Manual Disconnect the System from the Mains At first shut down the system by the software application AN Caution To separate the device completely from power supply unplug the power cable BEETLE iSCAN Tower Line 50 User Manual Components DEC BEETLE iSCAN Tower Line 50 User Manual Printer TH230 Safety Instructions Do not touch the cutter and tear bar of the printer The print head is a thermal element and it is at high temperature during printing or just after operation therefore please do not touch it and its peripherals for safety reasons The thermal head is an ESD sensitive device To prevent damage do not touch either its printing part or connecting parts gt gt gt ESD Do not allow the printer to start printing when there is no recording paper installed otherwise the print head and platen roller will be damaged E To ensure quality print and normal lifetime use recommended or good quality paper Shut down the printer when connecting or disconnecting interfaces
13. ey cannot be stepped on or tripped over Only touch green marked handles and knobs for moving parts Exchange damaged cables immediately In order to completely disconnect the device from the power source turn the device off and use the separator in the fuse box building installation Make sure that no objects such as paper clips can reach the interior of the device since electrical shocks or short circuits could result To avoid overheating of the power supply unit Ensure that the BEETLE iSCAN Tower Line 50 receives adequate ventilation During an electrical storm data cables should not be plugged in or unplugged Keep the device away from airstreams ventilation vibrations dust humidity and heat Ensure that used parts are disposed of in an environmentally friendly manner Incase of an accident such as a damaged housing entry of liquids or foreign objects switch the device off and use the separator to completely remove the device from power BEETLE iSCAN Tower Line 50 is the result of state of the art technology Therefore please also ensure that the BEETLE iSCAN Tower Line 50 is operated under modern BEETLE iSCAN Tower Line 50 User Manual building and technical conditions in order to ensure flawless and efficient operation The appliance and other information technology hardware should only be connected to electrical supply networks with a separate protective earth wire PE This type of e
14. ic heads and chip contacts in ID card readers Please note the manufacturer s specifications on the packaging and on the information sheet included in the packaging The product may be damaged or soiled if materials are used that are not approved or if used improperly 29 BEETLE iSCAN Tower Line 50 User Manual Certifications of the Manufacturer 2004 108 EEC with regard to Electromagnetic Compatibility and This device complies with the requirements of EEC directive C 2 2006 95 EEC Low Voltage Directive Therefore you will find the CE mark on the device or on its packaging Important Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Class A Declaration This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful inter ference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his ow
15. lectrical supply network is referred to as a TN S network Do not use PEN conductors Also follow the recommendations set forth in DIN VDE 0100 Part 540 Appendix C2 as well as EN50174 2 5 4 3 the National Electrical Code ANSI NFPA 70 2005 and the Canadian Electrical Code Part CSA C22 1 02 When working on the cutter of the printer the device must be turned off Always keep the ventilation slots free of obstruction to ensure adequate air circulation and avoid overheating Transport the appliance only in its original packaging to protect it against knocks and bumps Ifa lithium battery is supplied with the appliance ensure that the battery is replaced with an equivalent type Otherwise there is danger of explosion Lithium batteries may only be replaced with identical types or other types recommended by the manufacturer Batteries must be disposed of according to local regulations on the disposal of special waste Connecting Peripherals Use only shielded cables when connecting devices to the system to ensure compliance with international Rules and Regulations for radiated emission as well as to achieve a high immunity against external disturbances BEETLE iSCAN Tower Line 50 User Manual Note on Laser The barcode readers contain a light emitting diode LED classified according to LASER CLASS 1 Laser Laser Class 1 IEC 60825 1 2007 A1 A2 EN 60825 1 2007 A1 A2 CLASS 1 LASER PRODUCT APPAREIL ALASER DE
16. ll the rubber roller and the print head mechanism are then visible T Let the print head cool down before cleaning it Print Head 15 BEETLE iSCAN Tower Line 50 User Manual Clean print head and rubber roller with a soft lint free cloth moistened with pure Isopropyl alcohol e g ISOPADS which can be ordered from Wincor Nixdorf Visually inspect the print head If you can still see dirt the cleaning procedure must be repeated You can identify the relevant and important thermal element zone by the thin line crossed by wires Pay attention not to damage the paper end sensor when cleaning the print head T Do not touch the rubber roll with your fingers While cleaning turn the rubber roller by hand with the lateral gear wheel make sure that the entire roller will be cleaned Cleaning the print head not properly may cause an early failure Wait until the isopropyl alcohol has evaporated Insert the new paper roll and close the cover Print out a test ticket see application handbook and verify the printing quality density alignment and consistency 16 BEETLE iSCAN Tower Line 50 User Manual Paper Roll Exchange For a paper roll exchange follow the steps below Open the printer cover with a thin tool 1 Remove the nearly empty paper roll and any residual paper f necessary clean the print head and the rubber roller Unwind the outer layer winding of the paper roll Try to insert the paper r
17. n General The resistive TFT Touch Screen is constructed of a hard coated polyester top sheet that is overlaid on a conductively coated glass layer Voltage is applied to the top sheet As the user touches the screen the top sheet compresses into contact with the glass layer and current flows to the four corners in proportion to the distance from the edge The controller then calculates the position of the finger or stylus based onthe current flow Because the controller derives both the X and Y touch coordinates from the stable glass layer the accuracy and operation of the touch screen is unaffected by damage to the top sheet caused by extended use or neglect Construction of the resistive Touch screen Hard coated polyester Adhesive Glass substrate with spacer How to Operate Touching the touch screen has the same effect as clicking the left mouse button You only need to apply a little pressure with the fingertip In this resistive process not only fingertip contact is recognized The screen does react in any way if touched for example with a stylus The recommended material for a stylus is polyacetal The stylus should have a minimum spherical radius of 0 8 mm and contain no sharp edges or burrs that may cause damage to the top sheet Cleaning Instructions Always turn off the system before cleaning The surface of your Touch Screen should be cleaned with a water based solvent or a non abrasive cleaner Do not u
18. n expense Modifications not authorized by the manufacturer may void users authority to operate this device This class A digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe A est conforme a la norme NMB 003 du Canada 30 BEETLE iSCAN Tower Line 50 User Manual Recycling the BEETLE iSCAN Tower Line 50 BEETLE iSCAN Tower Line 50 was designed according to the Wincor Nixdorf standard Environmentally Conscious Product Design and Development BEETLE iSCAN Tower Line 50 is manufactured without the use of CFCs and CCHs and is manufactured to a great extent out of materials and components which are recyclable For recycling purposes do not attach any additional adhesive labels to the device Wincor Nixdorf disposes of old devices in an environmentally responsible manner at a recycling center that is ISO 9001 and ISO 14001 certified as is the entire company Follow your local regulations on the disposal of toxic waste Your Wincor Nixdorf vendor will answer any questions you have concerning returns re cycling and disposal of our products 31 Wincor Nixdorf International GmbH D 33094 Paderborn Order No 01 7502245 104
19. oll 17 BEETLE iSCAN Tower Line 50 User Manual Lay the unwinded paper over the front edge of the printer and close the printer cover Press on the middle of the cover until it audibly and distinctly locks into place Tear off residual paper at the tear off edge 18 BEETLE iSCAN Tower Line 50 User Manual Paper Near End Sensor Adjustment The paper end premonition is a control function It allows to adjust a predefined amount of remaining paper on the roll The paper end premonition depends on the core diameter and the paper thickness of the paper roll in use You can adjust the remaining amount of paper yourself follow the steps below Open the printer cover Remove the paper roll Loosen the locking screw at the inner wall of the printer for instance with the aid of a coin do not remove the screw i ET EN Adjusting grip Sensor N Move the adjusting grip to determine the remaining paper amount A lower distance mark adjustment grip downwards will cause a lower amount of remaining paper and vice versa The scale reaches from 0 5mm to 12 5mm After determination of the distance mark Tighten the locking screw Insert the paper roll Close the printer cover and lock it 19 BEETLE iSCAN Tower Line 50 User Manual Connector Variants USB CASH DRAW DC24V Energy saving Mode If the TH230 is switched on but without a print job it stays in standby mode which means that
20. se solvents containing acetic acid or methylene chloride Use a soft fine meshed cloth to clean the surface Dampen the cloth slightly and then clean the screen 26 BEETLE iSCAN Tower Line 50 User Manual Appendix Environmental Requirements Operating conditions Ambient temperature 5 E 359 CE Humidity 5 r h 1 g m 85 r h 25 g m Temperature change 0 5 K min max 7 5K 30 min Barometric pressure 70 kPa 106 kPa 7OkPa corresponds to an installation at approximately 3000 meters above sea level Installation environments vvith long periods of sunshine should be avoided Storage conditions Ambient temperature 5 C 40 C Humidity 5 r h 1 g m 85 r h 25 g m 0 5 K min Temperature change 0 5 K min max 7 5K 30 min Transport conditions Ambient temperature 25 C 60 C Humidity 15 r h 1 g m 98 r h 32 g m Temperature change 25 C 25 C 21 BEETLE iSCAN Tower Line 50 User Manual Cleaning Instructions Always turn off the system before cleaning The glass surface of your Touch Screen should be cleaned with a mild abrasive free commercially available glass cleaning product All pH neutral materials pH 6 to 8 are good for cleaning Cleaners with pH values 9 to 10 are not recommended Cleaning with water and isopropyl alcohol is possible as well Do not use solvents containing acetic acid Use a soft fine meshed cloth to clean the surface
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