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Advantech IDS-3119 User Manual

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1. IDS 3119 Series 19 Industrial Open Frame Monitor AD ANTECH Enabling an Intelligent Planet Copyright The documentation and the software included with this product are copyrighted 2012 by Advantech Co Ltd All rights are reserved Advantech Co Ltd reserves the right to make improvements in the products described in this manual at any time without notice No part of this manual may be reproduced copied translated or transmitted in any form or by any means without the prior written permission of Advantech Co Ltd Information provided in this manual is intended to be accurate and reliable How ever Advantech Co Ltd assumes no responsibility for its use nor for any infringe ments of the rights of third parties which may result from its use Acknowledgements Intel and Pentium are trademarks of Intel Corporation Microsoft Windows and MS DOS are registered trademarks of Microsoft Corp All other product names or trademarks are properties of their respective owners Product Warranty 2 years Advantech warrants to you the original purchaser that each of its products will be free from defects in materials and workmanship for two years from the date of pur chase This warranty does not apply to any products which have been repaired or altered by persons other than repair personnel authorized by Advantech or which have been subject to misuse abuse accident or improper installation Advantech assumes no liability unde
2. 7 301 06 Panel Active Area 180 4 184 9 38 135 0 135 0 D Figure 2 1 IDS 3119 Series Dimensions 2 3 Rear Mount Assembly SOP 1 Use the M3 screws to attach and tighten as follows 7 IDS 3119 User Manual 2 4 Cable Clamp 1 A cable clamp also comes with Open Frame Monitor to fix the power cable see below Cable Clamp with IDS 3119 2 A cable tie for the USB cable is included in the accessory box see below IDS 3119 User Manual 8 Packing List 1 x VGA cable 15P M 1 8 meter 1 x USB A M USB A M 1 8 meter 8 x Panel mount clamps 8 x Panel mount clamper screws M4_25L 1 x Cable clamp 1 x Cable clamp screw 1 x Cable tie 1 x 60 W DC12V Power Adapter optional order 1 x Power Cord optional order 1 x DVI cable 2 0 meter optional order 1 x RS 232 9P 9P 1 8M M F cable optional order Note The above accessory cables are subject to change in different TS SKUs E 9 IDS 3119 User Manual IDS 3119 User Manual 10 Touchscreen Sections include OSD Functions E Touch Drivers 3 1 OSD Functions IDS 3119 Series The OSD of the IDS 3119 display 1280 x 1024 resolution was selected to illustrate examples below Buttons Description Power Turn the monitor power ON or OFF Menu Activate the OSD menu Exit menu Auto Automatically adjust the clock phase H position and
3. V position Value Up Down Move the selector to the previous option Decrease the gauge value of the selected option LED Function DPMS ON Green DPMS STANDBY Orange DPMS OFF Red 3 1 1 OSD Main Menu IDS 3119 User Manual Push the MENU Key Brightness Contrast Screen Settings Color Temp Language OSD Setting VGA DVI Recall Exit Analog 1024x768 H 48KHz Vi 60Hz 12 3 1 2 Brightness Selection Submenu Brightness BackL ight ExR 3 1 3 Contrast Control 13 IDS 3119 User Manual AC Da JO CH l 3 1 5 Color Temperature Submenu Color Temp 3 1 6 Language Submenu IDS 3119 User Manual 7500K 6500K User Color Auto Gain sRGB Exit Main Menu Francais Deutsch Espa ol 14 3 1 7 OSD Setting Submenu OSD Setting OSD V Pos OSD Timer OSD Transparenc Exit i 3 1 8 VGA DVI Selection VGA DVI 3 2 Touch Drivers The T S driver is available online at the Advantech website as follows http support advantech com support default aspx 15 IDS 3119 User Manual JaydeyD U99 19SU9N0 IDS 3119 User Manual 16 Appendix A Troubleshooting A 1 A 2 Introduction If experiencing trouble with the monitor or it fails to operate correctly please refer to the following instructions before calling the Advantech service center If unable to cor rect the faults using the instructio
4. d to moisture The equipment does not work well or you cannot get it to work according to the user s manual E The equipment has been dropped and damaged H The equipment has obvious signs of breakage DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE STORAGE TEMPERATURE MAY GO BELOW 20 C 4 F OR ABOVE 60 C 140 F THIS COULD DAMAGE THE EQUIPMENT THE EQUIPMENT SHOULD BE IN A CONTROLLED ENVIRONMENT CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS The sound pressure level at the operator s position according to IEC 704 1 1982 is no more than 70 dB A DISCLAIMER This set of instructions is given according to IEC 704 1 Advantech disclaims all responsibility for the accuracy of any statements contained herein Caution For power adapter selection the information about the adapter output rating 12 Vdc 5 A min or 18 W min is provided in the user manual for user s selection if the power adapter is not shipped with the unit V IDS 3119 User Manual IDS 3119 User Manual vi Contents Chapter 1 A ee aa O1 E Gab A Chapter 2 2 1 2 2 2 3 2 4 2 5 Chapter 3 3 1 3 2 Appendix A A 1 A 2 UCI Introduction EE 2 Features en a a la mate 2 lee er Le EE 2 Product PROTOS EE 2 NAMING RUNG iis cristiana di 3 System Se
5. en set to power sav ing mode or the display is experiencing a sudden signal disconnection problem Check the BIOS system settings and or Windows configuration Then check the connection of the power cable to computer on both sides IDS 3119 User Manual 18 19 IDS 3119 User Manual AD ANTECH Enabling an Intelligent Planet www advantech com Please verify specifications before quoting This guide is intended for reference purposes only All product specifications are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion of the publisher All brand and product names are trademarks or registered trademarks of their respective companies O Advantech Co Ltd 2012
6. er 2006311900 Edition 1 Printed in Taiwan September 2012 IDS 3119 User Manual ii Declaration of Conformity CE This product has passed the CE test for environmental specifications Test conditions for passing included the equipment being operated within an industrial enclosure In order to protect the product from being damaged by ESD Electrostatic Discharge and EMI leakage we strongly recommend the use of CE compliant industrial enclo sure products FCC Class A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Opera tion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FM This equipment has passed the FM certification According to the National Fire Pro tection Association work sites are classified into different classes divisions and groups based on hazard considerations This equipment is compliant with the speci fications of Class I Division 2 Groups A B C and D indoor ha
7. ns below then please contact the distributor or the services repair center Troubleshooting No Images Appears On Screen Check to see that all the I O and power connectors are installed correctly and connected Refer to 1 4 Open Frame Bottom view Make sure that none of the connectors are crooked broken or loose Make sure that the OSD power on the LED is turned on Make sure that the brightness is not in the minimum Make sure that the screen resolution is set to the correct setting for the type of LCD and that the setting does not exceed the resolution specified for the partic ular model of LCD The image is incorrectly displayed or the full screen image does not appear m Please make sure the screen resolution on the motherboard is correct The position of screen is not in the center m Adjust the H position and V position or perform Auto Out of range P When the message Out of Range appears onscreen it indicates that the sig nal of the computer is not compatible with the LCD display i e the resolution exceeds the specified resolution for the LCD m Adjust the BIOS setting to match the correct resolution No signal The display is powered on but can neither receive or display any signal from the computer Check all power switches power cables and VGA signal cables to ensure that all are connected correctly on both sides Going to sleep m If the system goes to sleep then the display has either be
8. r the terms of this warranty as a consequence of such events Because of Advantech s high quality control standards and rigorous testing most of our customers never need to use our repair service If an Advantech product is defec tive it will be repaired or replaced at no charge during the warranty period For out of warranty repairs you will be billed according to the cost of replacement materials service time and freight Please consult your dealer for more details If you think you have a defective product follow these steps 1 Collect all the information about the problem encountered For example CPU speed Advantech products used other hardware and software used etc Note anything abnormal and list any onscreen messages you get when the problem occurs 2 Call your dealer and describe the problem Please have your manual product and any helpful information readily available 3 If your product is diagnosed as defective obtain an RMA return merchandize authorization number from your dealer This allows us to process your return more quickly 4 Carefully pack the defective product a fully completed Repair and Replacement Order Card and a photocopy proof of purchase date such as your sales receipt in a shippable container A product returned without proof of the purchase date is not eligible for warranty service 5 Write the RMA number visibly on the outside of the package and ship it prepaid to your dealer Part Numb
9. tructions 10 11 12 13 14 15 16 Read these safety instructions carefully Keep this User Manual for later reference Disconnect this equipment from any AC outlet before cleaning Use a damp cloth Do not use liquid or spray detergents for cleaning For plug in equipment the power outlet socket must be located near the equip ment and must be easily accessible Keep this equipment away from humidity Put this equipment on a reliable surface during installation Dropping it or letting it fall may cause damage The openings on the enclosure are for air convection Protect the equipment from overheating DO NOT COVER THE OPENINGS Make sure the voltage of the power source is correct before connecting the equipment to the power outlet Position the power cord so that people cannot step on it Do not place anything over the power cord All cautions and warnings on the equipment should be noted If the equipment is not used for a long time disconnect it from the power source to avoid damage by transient overvoltage Never pour any liquid into an opening This may cause fire or electrical shock Never open the equipment For safety reasons the equipment should be opened only by qualified service personnel If one of the following situations arises get the equipment checked by service personnel E The power cord or plug is damaged Liquid has penetrated into the equipment E The equipment has been expose
10. tup 8 Specification EE 6 DIMENSIONS ascitis ii ibas 7 Figure 2 1 IDS 3119 Series Dimensions ne 7 Rear Mount Assembly SOP iii 7 Cable ClAMP sen chen een dal 8 Packing A E 9 Touchscreen NENNEN EEN ENKE 1 1 OSD Functions IDS 3119 Series 12 3 1 1 OSD Main Menu Push the MENU Key 12 3 1 2 Brightness Selection Gubmen 13 321 3 Contrast Control sick nassen doles 13 3 1 4 Screen Settings Submenu 4ussssnnsnnennennnnnennenennnnnnen nn 13 3 1 5 Color Temperature Submenu 2 e ceceeeeeeeeeeeeeeeeeeneeeees 14 3 1 6 Language Submenu asss irisean annii aaa ania nn 14 3 1 7 OSD Setting Submenu u ssnnseenssssnnnnnnnnennnnnnnnnnnnnnnnnnn nenn 15 3 1 8 VGA DVI Selection z a 0 0i ea 15 Touch Drivers 2 na 15 Troubleshooting 17 Introduction end 18 Troubleshooting pita 18 vii IDS 3119 User Manual IDS 3119 User Manual viii Overview Sections include E Introduction m Features Applications E Product Photos E Naming Rule 1 1 Introduction The Advantech IDS 3119 series is a brand new Industrial Open Frame Monitor designed to meet the needs of customers who want quick and easy integration with Advantech Embedded Box Computers such as ARK and DSA lines 1 2 Features 19 SXGA LED backlight panel provides 20 30 power saving 0 C 45 C operating temperature support Specially designed 5
11. wing features and meets precise I E specifications Unless otherwise noted all the information listed below is subject to change without prior notification Model IDS 3119 Size 19 LED panel Resolution 1280 x 1024 SXGA Viewing Angle 85 85 H 80 80 V Brightness 350 cd m Display Color Support 16 7M colors Contrast Ratio 1000 1 Response Time 5 msec Backlight Life 50 000 hrs T S Type 5 Wire Resistive Touch Screen Surface Hardness 3H Touch mg Durability 10 million touches Transparency 80 3 Environment Operating Temperature 0 45 C 32 113 F Storage Temperature 20 60 C 4 140 F Humidity 5 90 40 C non condensing Vibration 5 500Hz 0 026G2 Hz 2 16Grms X Y Z 1 hour per axis System I O IDS 3119 VGA x 1 DVI D x 1 12 VDC Jack x 1 USB x1 RS 232 x 1 USB amp RS 232 are reserved for the connection to enable touch usage only OSD IDS 3119 Keys Menu Up Down Auto Adjust Monitor Power on off Menu Functions Brightness Contrast Screen Set tings Color Temp Language OSD Settings VGA DVI Recall Auto Adjust 60 W power adapter with AC 100 240 V input and IDS 3119 User Manual Power DC 12 V 5 A output EMC Compliance CE FCC CCC 6 2 2 Dimensions 438 0 35 8 R 34 3 N Ee 376 32 Panel Active Area 180 4 351 7 369
12. wire resistive touchscreen All new mechanical design with integrated bracket for easy installation Versatile mounting methods for rear mount and VESA mount 75 x 75 mm 100 x 100 mm 1 3 Applications Application scenarios self service applications KIOSK POI machine Transportation machine Ticketing machine Financial ATM Entertainment Gaming Slot machine HMI Human Machine Interface equipment controller monitor Public communication machine Public advertisement machine 1 4 Product Photos Front view IDS 3119 User Manual 2 Rear view IDS 3 1 19 NA R 35 SX A1E gt a D D gt Ze Bi D LH D D b H D D Ar a e Ze D e D H af s ai ai 0 af E oe S BM 5 E H Ze Af D a e g i y a z 3 OPFM series ar 10 10 4 NA A3 1 20 200 VG VGA A un DI w W e 30 300 sv_ SVGA Es 15 15 5 Economical 1 50 500 XG XGA sei ms 17 17 version 80 800 SX SXGA e 19 19 1K 1000 HD HD 1 Open Frame Monitor T200 FH FHD N Non touch K7 1700 R Resistive E Capacitive G Glass Only P PCT IDS 3119 User Manual IDS 3119 User Manual System Setup Sections include E Specifications E Dimensions E Rear Mount Assembly SOP Cable Clamp Mm Accessory Packing 2 1 Specifications Note The IDS 3119 series offers the follo
13. zards Technical Support and Assistance 1 Visit the Advantech website at http support advantech com where you can find the latest information about the product 2 Contact your distributor sales representative or Advantech s customer service center for technical support if you need additional assistance Please have the following information ready before you call Product name and serial number Description of your peripheral attachments Description of your software operating system version application software etc A complete description of the problem The exact wording of any error messages iii IDS 3119 User Manual Warnings Cautions and Notes Warning Warnings indicate conditions which if not observed can cause personal i injury Caution Cautions are included to help you avoid damaging hardware or losing data e g A There is a danger of a new battery exploding if it is incorrectly installed Do not attempt to recharge force open or heat the battery Replace the battery only with the same or equivalent type recommended by the man ufacturer Discard used batteries according to the manufacturer s instructions Note Notes provide optional additional information Document Feedback To assist us in making improvements to this manual we would welcome comments and constructive criticism Please send all such in writing to support advan tech com IDS 3119 User Manual iv Safety Ins

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