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Joybook Lite U121 Eco Series User Manual

1. Function hotkey Description Function hotkey Description lt Fn gt lt F1 gt Opens function hotkeys online help lt Fn gt lt F8 gt Decreases volume lt Fn gt lt F2 gt Puts your Joybook Lite into Sleep mode lt Fn gt lt F9 gt Increases volume Using your Joybook Lite 17 lt Fn gt lt F3 gt Switches display between your Joybook Lite and an external display device such as a monitor or projector or allows simultaneous display C5 Make sure an external display device such as a monitor or projector has been connected to your Joybook Lite properly before using this hotkey combination lt Fn gt lt F10 gt Switches between 4 combinations of WLAN and Bluetooth on off The status is indicated by the on screen display CF7 WLAN and Bluetooth are available on select models lt Fn gt lt F4 gt Decreases screen brightness lt Fn gt lt F11 gt Activates or deactivates the 3G connection 7 3G connectivity is available on select models lt Fn gt lt F5 gt Increases screen brightness lt Fn gt lt F12 gt Activates or deactivates the Power Save mode lt Fn gt lt F6 gt Activates or deactivates the touchpad lt Fn gt lt Num Lk gt Activates or deactivates the scroll lock function When activated the screen moves one line up or down when you press the up or down arrow key T J C3 Scroll Lock does not work
2. Before using your Joybook Lite for the first time please check if you have all the items with you For details about what should be included in the package refer to the Product Specification label on the product carton If any of the items are missing or appear damaged contact your dealer immediately Save the packaging in case you need to ship your Joybook Lite for service Getting your Joybook Lite ready for use 1 Installing the battery pack Battery retainer A Close the lid of your Joybook Lite if open Turn your Joybook Lite upside down and place it on a soft clean cloth With the label side of the battery pack facing down slide it gently into the battery compartment until it snaps into place 1 Move Battery retainer A to the right as shown to lock the battery pack into place 2 Getting started 3 2 Connecting the power 3 Opening your Joybook Lite Gently lift up the latchless lid that allows you to open the case a Connect the power cord to the power adapter easily b Connect the power adapter to the power jack on your Joybook Lite 4 Performing initial setup c Connect the power cord to a power outlet The Joybook Lite will automatically start charging the battery The battery pack is shipped with low charge from the factory You can still use your Joybook Lite while the battery is charging Power systems and plug types may vary depending on your country region When the battery
3. 2 Click the button to select Full System Restore Factory Default Settings 3 A dialog box asking whether you wish to adjust the size of disk partition appears A If you select Yes all programs you installed or data you saved on both the C drive and the D drive will be erased If you select No all programs you installed or data you saved on the C drive will be erased However data on the D drive will not be affected 4 Follow the remaining on screen instructions to complete the operation Restoring your system to your own backup system image QDataTrove allows you to restore your system drive C drive to a previous state with your own backup system image cr To perform this operation a backup system image file is required For details about making your own backup system image refer to Backing up your system into a single file on page 37 or Backing up your system into a disc on page 38 1 In QDataTrove click the Restore tab 2 Click the button to select Full System Restore Backup Image 3 An Open dialog box appears Browse to select a backup system image and then click Open 4 A confirmation message appears To proceed with the operation click Yes 5 Follow the remaining on screen instructions to complete the operation Restoring your system from a restore point QDataTrove allows you to restore your system drive C drive to previous states by restoring from a list of restore poin
4. 3 Check the types of files you want to delete temporary files are safe to delete FAQ and troubleshooting 51 4 Click OK 2 Right click My Computer and select Properties gt Use the Scan Disk and Defragment functions The Scan Disk Hardware gt Device Manager function checks a hard disk for errors while the Disk 3 Double click the Universal Serial Bus controllers branch Defragment function takes all the scattered bits of program to expand It i data and groups them back together in the front of the drive 4 Right click USB Root Hub and then click Properties gt Power Management 1 Click Start My Computer 5 Deselect Allow the computer to turn off this device to 2 Right click the hard disk s icon and select Properties save power 3 Click the Tools tab and then the Check Now button 6 Repeat Step 4 to Step 5 for each USB Root hub 4 Check all checkboxes in the dialog that follows 7 Click OK and then close Device Manager 5 Click Start 6 Restart your Joybook Lite It may take a long time to complete CF Typically the Joybook Lite tends to be warm slightly The location of the hard disk is typically underneath the palm rest and as a result the palm rest gets warm The location of the processor is typically underneath the keyboard And since the heat rises the keyboard may get warm slightly Since your D Why does the keyboard and or palm rest get warm To run Disk Defragmentation in Windows XP 1
5. Turn off the Joybook Lite disconnect the power adapter and remove the battery 2 Use a damp cloth to wipe the outer surface of the Joybook Lite Do not apply liquid or spray cleaners directly on the Joybook Lite 3 Do not use cleaners containing alcohol or acetone Instead use cleaning fluids specially formulated for LCD screens Service and support BenQ Joybook Lite Global Online Service Welcome to BenQ Joybook Lite Global Online Service http www beng com support In order to ensure you an enjoyable experience with your Joybook Lite the following supports are provided so you can get assisted whenever and wherever you are Support Here you can select the country region you are located in and visit the specific support web site Knowledge Base Contains answers to frequently asked questions about the Joybook Lite as well as additional tips You can access Contact Us to directly contact BenQ Customer Service for answers and advice to your questions You can also obtain the information about the BenQ service stations in your country cr The website layout and content may vary by region country Joybook Joybook Lite Overseas Regional Warranty ORW online registration Register now to get free product news and latest information about BenQ To register follow the steps below 1 Refer to the illustration below to locate the 13 digit product serial number on the bottom side of your Joybook Lite and write it
6. When the battery indicator on your Joybook Lite goes off it means that the battery has reached a saturated voltage 95 99 At this moment the voltage difference detected by your Joybook Lite is very small so it will reduce the charging current to prevent overcharging the battery with excess current O My Joybook Lite won t start up with the battery inserted What or voltage EL will pana the battery Nao in order to should I do protect the battery from exposing to high voltage and current CT Make sure the battery is properly inserted for a long time during charging the battery has been equipped with a protection circuit that will charge the battery at low current in the final phase Alternatively check the battery icon in the notification area located in the lower right corner of the desktop to see if the battery is fully charged Make sure the battery is fully charged If this does not work consult your BenQ dealer 48 FAQ and troubleshooting How come my notebook is not fully charged even after a full night charge C3 Make sure the Joybook Lite is receiving power Is the power cord plugged in correctly If the battery is installed in the Joybook Lite and it is properly connected to an AC outlet check if the battery meter icon is showing a charge sign If this does not fix the problem then the battery the power source in your Joybook Lite or the AC power cord may be defective Consult your BenQ dealer for help and main
7. can connect wirelessly without the need for data cables when printing documents synchronizing your Personal Information 1 Right click on the Bluetooth icon 0 in the notification area located at the lower right corner of the desktop and then click Add a Bluetooth Device to launch the wizard Management PIM data with your Personal Digital Assistant Explore My Bluetooth Places PDA or another Personal Computer PC mobile phone or Add a Bluetooth Device N Bluetooth Configuration even sharing a network connection Quick Connect Stop the Bluetooth Device cr Bluetooth is available on select models 2 Click Next Connecting to a Bluetooth device Bluetooth Setup 1 Press the lt Fn gt lt F10 gt hotkey combination to turn the K Welcome to the Bluetooth Setup Bluetooth on When the Bluetooth is turned on WLAN Wizard Bluetooth indicator lights up in amber or purple This Wizard will help you set up your Bluetooth environment 2 Turn on the power of your Bluetooth device and activate its Remote devices must LC in Discovereble i mode for this computer to find them Bluetooth function You also need to make your Bluetooth as oe di m For assistance in making a remote device discoverable refer device Discoverable to the device s documentation For details about how to activate the device s Bluetooth function please refer to its documentation The maximum effective range of connection between your Jo
8. 05 2009 RERS Up and down Selects an item or option SubMenu arrow keys 1 V Select Field General Help 5 Setup Defaults Enter e Displays the sub menu when an Save and Exit i Previous Page item with the arrow gt sign is i a eee selected The BIOS setup screen can be divided into three areas Opens or closes the option On the top line is the menu bar containing the titles of window when an item is selected available menus Each menu title contains a specific menu 7 RE Tab Jumps from one item to another The center left column of the menu contains information regarding the current settings of the system If you open a pull Esc Exits BIOS setup down menu and select an item that provides multiple options Returns to the previous menu if the left column will display a submenu where you can make in a sub menu further selections e Closes the options window if one The right column of the menu provides is open Help information about the current menu selected When a menu item is highlighted more detailed Main menu information is given The Main menu contains the basic configuration settings of the Keyboard instructions for moving around and making system and shows some system information such as the BIOS selections version CPU type and speed and the system memory etc Using BIOS setup 33 System Time allows you to set the time of the system Use or to change the value System Date allows you to se
9. Lite Add a Bluetooth Device Bluetooth Configuration Ouick Connect Stop the Bluetooth Device 2 Use Windows Explorer to browse the file you want to send Right click on the file and select Send to gt Bluetooth and then the Bluetooth device you want to send the file to Open Print Edit Open with Scan with Norton Internet Security Cut Compressed zipped Folder E Other Copy ej Desktop create shortcut Create Shortcut _ Mail Recipient Delete 0 My Documents Rename Properties 3 Select the Bluetooth device you want to send the file to and click OK Select Device Select a device from the list below Click the Refresh button to update the list Device Name Device Type 4 Cellular Phone Status Ready 4 Before the transmission starts you may be requested to enter the passkey again to ensure the connection After the transmission starts you can check the on screen progress bar for the status of file transfer Copying e ca BenQ txt From C Documents and Settings benq Desktop to Bend to File Transfer PITT Closing FTP connection 1 The example shown above is specifically for connecting to a Q mobile handset To connect to other types of Bluetooth devices refer to the online Help for details Using your Joybook Lite 27 28 Using the built in webcam Your Joybook Lite comes with a built in 1 3 megapixel webcam on the inside top of the lid abov
10. WLAN Bluetooth 3G connection Webcam In addition the following settings will be changed at the same time as preset in BIOS setup menu Backlight brightness CPU throttling which decides the frequency scaling of the CPU and conserves power if the percentage is decreased If you intend to keep some functions or devices on during Power Save mode do one of the following Press the hotkey combinations to activate the designated functions manually Refer to Function hotkeys on page 17 for details The enabled functions remain on after the Power Save mode is deactivated Yet they will be off if the Power Save mode is activated again In BIOS setup menu go to Advanced gt Power save Select to enable the desired function For more information on BIOS refer to Using BIOS setup on page 32 Getting started 5 Expanding the capabilities of your Joybook Lite Pay attention to the plug direction when making the following connections Incorrect direction may cause damage to the device Connect an external display device such as a monitor or projector to the 15 pin D sub video jack of your Joybook Lite with a VGA cable To switch to the external display device or simultaneous display press the lt Fn gt lt F3 gt hotkey combination Insert a Memory Stick Memory Stick Pro MMC and SD memory card following the direction indicated on the card to exchange files 6 Getting started Access local ar
11. down Serial number 2 Connect to http service beng com orw joybook 3 Click Register Now to begin with registration and follow the instructions on the screen to proceed Service and support 57 Appendix 58 General safety information When setting up or operating your Joybook Lite please pay special attention to the following 1 Keep this manual in a safe place for easy reference when needed 2 Make sure you follow all instructions and warnings related to the system 3 Place your Joybook Lite on a stable level surface and ensure that the vents are not obstructed 4 Do not expose your Joybook Lite to rain or excess humidity and keep it away from liquids such as beverages faucets and so on 5 Do not expose your Joybook Lite to direct sunlight and keep it away from sources of heat such as radiators space heaters stoves and so on 6 Do not expose your Joybook Lite to heavy impacts or strong vibrations When closing the Joybook Lite do not use excessive force 7 Do not use your Joybook Lite near a gas leak 8 Do not store your Joybook Lite in environments where the temperature is below 0 C or above 50 C nor use your Joybook Lite in environments where the temperature is below 5 C or above 35 C Otherwise system performance will be adversely affected Appendix 9 Do not use your Joybook Lite near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement
12. existing memory module of your Joybook Lite from here To remove the cover a small Phillips head screwdriver is required e For more information about replacing the memory module the limit of maximum memory or the types of BenQ certified memory modules for your Joybook Lite refer to Replacing the memory on page 44 Speakers 4 No Bottom components 1 Battery pack Supplies power to the Joybook Lite when external power is not connected 2 Battery retainers Secure the battery in place 12 Touring your Joybook Lite Indicators 1 W No Indicators 1 LJ Power button indicator e When the system is on it lights up in blue e When the system is in Sleep mode it lights up in amber e When the system is off or in Hibernation mode the light goes off 2 3 4 5 6 7 No Indicators 2 Y Wireless LAN WLAN Bluetooth indicator e When WLAN is turned on it lights in blue e When Bluetooth is turned on it lights up in amber e When both WLAN and Bluetooth are turned on it lights up in purple e When both WLAN and Bluetooth are turned off the light goes off 3 7 System status indicator e When the system is on it lights up in blue e When the system is in Sleep mode it lights up in amber e When the system is off for Hibernation the light goes off Touring your Joybook Lite 13 4 Battery indicator e When the battery is charging it ligh
13. file that has been damaged or deleted You should regularly back up your personal files and important data using a backup program e System recovery is a data destructive process It is strongly recommended to back up all important data and applications prior to performing the operation e Make sure your system is connected to AC Power before using QDataTrove How to launch QDataTrove You can launch QDataTrove either from Windows Preinstallation Environment Windows PE or Windows XP 1 Launching QDataTrove from Windows PE only allows you to access partial functions of QDataTrove To utilize the full functionality of QDataTrove launch this application from Windows XP instead Launching QDataTrove from Windows PE 1 Start your Joybook Lite 2 During system startup press the lt Alt gt lt F10 gt keys when you see Press Alt F10 to enter QDataTrove 3 on the upper left part of the screen 3 After launching QDataTrove click the Back up or Restore tabs to perform the desired operation Launching QDataTrove from Windows XP 1 Start your Joybook Lite and boot into Windows XP 2 Click Start gt All Programs gt BenQ gt QDataTrove In the QDataTrove folder click QDataTrove to launch the application A User Account Control window may pop up asking whether you want to run QDataTrove you need to click Allow in order to proceed 3 After launching QDataTrove click the Back up Restore or Create Discs ta
14. happen to forget or mislay the password once set you will be greatly inconvenienced in gaining subsequent access to your Joybook Lite Set Supervisor Password This set of password controls the system supervisor s access to the whole BIOS setup utility It must be set before User Password can be set When typing the password first make sure Num Lock is off and then type your password in the entry field and press lt Enter gt Confirm your password by typing it again and pressing lt Enter gt Set User Password This set of password controls the user s access to the BIOS setup utility When typing the password first make sure Num Lock is off and then type your password in the entry field and press lt Enter gt Confirm your password by typing it again and pressing lt Enter gt CG If Supervisor Password and User Password are both set you can enter either one of them during the password prompt To have full privileges in BIOS setup enter Supervisor Password Boot menu The Boot menu contains the boot configuration settings of the system Quick Boot allows the system to skip certain tests while booting Quite Boot controls the display of BenQ logo during system boot When enabled BenQ logo will be displayed during system boot When disabled diagnostic texts will be displayed during system boot Exit menu The Exit menu displays ways of exiting BIOS setup After finished with your settings you must save an
15. in all programs lt Fn gt lt F7 gt Activates or deactivates the speakers lt Fn gt lt Delete gt Copies a bitmap image of the current entire screen to your clipboard which can be inserted into documents as a screenshot or pasted into a graphics software such as Microsoft Paint 18 Using your Joybook Lite Windows key shortcuts and other keys You can access features of the Windows operating system quickly using Windows key combinations To use the shortcut combinations press and hold the Windows aa and then gt the other shortcut ze LEJ Ta S EJ x Th XI lt mm CETE mA nn EEE a cS lt go Using your Joybook Lite 19 Function hotkey ay Description Windows key Provides quick access to the Start menu Function hotkey sy lt M gt Description Minimizes all open windows that contain Minimize buttons Activates the Run dialog box lt Shift gt C lt M gt Cancels minimization of all BY lt R gt windows fos Opens the My Computer window m lt E gt for browsing disks and files Function hotkey Description Function hotkey Description lt Alt gt lt Tab gt Switches between windows B Application key Provides the same function as the right touchpad button displaying a contextual pop up menu lt Num Lk gt Activates or deactivates
16. is a Wireless LAN WLAN lt gt A WLAN is a type of Local Area Network LAN that uses high frequency radio waves rather than wires to communicate and transmit data among nodes It is a flexible data communication system implemented as an extension to or as an alternative for a wired LAN within a building or campus I cannot connect to the Internet with the built in network interface on my Joybook Lite Why CF Check if the network has a fixed MAC address Contact your network administrator for further solutions FAQ and troubleshooting 49 O When connecting to a local network the connection is unstable device is set up correctly so your Joybook Lite can receive the lt gt The instructions below will guide you through the troubleshooting process 1 Click Start 2 Right click My Computer and select Properties gt System 3 Double click Network adapters When the name of the Why signal Make sure your wireless router or access point is broadcasting the SSID Refer to your wireless device s documentation for enabling this broadcasting feature Hardware gt Device Manager How should I resolve the Low on Disk Space or Out of Disk network adapter of the Joybook Lite appears double click Space error messages on it 4 The Properties window will pop up Click the Advanced lt gt Windows uses disk space for operations such as caching and tab and then click the Speed amp Duplex item on the l
17. is charging the battery indicator lights up in amber When the battery is fully ch the ligh ff ms y ye arged the lg I gt 5 Press the Power button to start up your Joybook Lite the Power For details about the colors and meanings of the indicators refer to Indicators on page 13 button indicator then lights up in white And then follow the 4 Getting started on screen instructions to complete the initial Windows XP setup cr Your Joybook Lite U121 Eco Series works best with the operating system pre installed for you Installing other operating systems that have not been tested is not recommended and may not only void your warranty but also affect the functionality of your Joybook Lite The actual operating system that comes with your Joybook Lite may vary For details refer to the Product Specification label on the product carton A Important It is strongly recommended to create Factory Recovery DVD immediately once your Joybook Lite is ready for use Refer to Creating a Factory Recovery CD DVD on page 40 for details Saving power of your Joybook Lite Your Joybook Lite features a Power Save mode that allows you to save power by decreasing backlight brightness and switching off certain functions and devices quickly To activate the Power Save mode press the lt Fn gt lt F12 gt hotkey combination By default the following functions and devices will be switched off immediately e Wireless LAN
18. or near a swimming pool 10 Do not place the Joybook Lite in the vicinity of strong magnetic fields 11 Use an appropriate electrical outlet and make sure no heavy objects are placed on the power adapter or power cord 12 The power adapter is a high voltage component Do not attempt to repair it yourself Should it become damaged please contact an authorized BenQ distributor or service center Safety information about the battery Caution There is a high risk of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the battery equipment manufacturer Discard used batteries according to battery manufacturer s instructions Safety information about the power adapter Use only the power adapter supplied with your Joybook Lite Use of another type of power adapter will result in malfunction and or danger Do not use the adapter in a high moisture environment Never touch the adapter when your hands are wet Allow adequate ventilation around the adapter when using it to operate the device or charge the battery Do not cover the power adapter with paper or other objects that will reduce cooling Do not use the power adapter while it is inside a carrying case Connect the adapter to a proper power source The voltage requirements are found on the product case and or packaging Do not use the adapter if the cord becomes damaged Do not attempt to service t
19. speakers may have been connected to the audio output jack turning off the Joybook Lite s built in speakers automatically Why is the hard disk capacity displayed by the OS different from its nominated capacity C3 You may have discovered that the capacity of a 10GB hard disk becomes 9GB when displayed from the OS and 20GB becomes 19GB etc The bigger the capacity the bigger the difference It is because hard disk manufacturers and OS developers calculate hard disk capacity in different ways As a result the nominated capacity is different from the exact capacity displayed by the OS Calculation of hard disk Calculation of hard disk capacity by hard disk capacity by OS manufacturers developers 1GB 1 000MB 1GB 1 024MB 1MB 1 000KB 1MB 1 024KB 1KB 1 000 bytes 1KB 1 024 bytes Example of a 40GB hard disk Calculation by hard disk Calculation by OS manufacturers developers 40GB 40 000MB 40GB 40 960MB 40 000 000KB 41 943 040KB 40 000 000 000 42 949 672 960 bytes bytes Exact capacity of a 40GB hard disk displayed in the OS 40 000 000 000 1024 1024 1024 37 2529 GB Furthermore when a hard disk is partitioned the system will reserve some space on the drive for system files Therefore the total capacity of a hard disk displayed by the OS will never be the same as its nominated capacity O I hear noise when connecting an earphone to the Joybook Lite C3 Verify the following Connect t
20. the numeric keypad indicated by the light gray shade in the illustration on the previous page lt Caps Lock gt Capitalizes all text entered 20 Using your Joybook Lite Using built in wireless connectivity select models only With the built in wireless connectivity of your Joybook Lite you can access other wireless network enabled devices such as Access Point network stations Notebook computers Personal Digital Assistants or digital projectors wirelessly without the constraints of network cables To connect with a Local Area Network LAN at home or in the office you need the details of an access point which serves as an air station to make transmission possible Outdoors in places such as in coffee shops or library you can inquire the service personnel about an account e Wireless LAN WLAN is available on select models WLAN connectivity has limited range depending upon the equipment being used the chosen frequency band radio wave interference and the physical landscape including building structure Circumstances will vary depending upon your particular situation Connecting to a wireless network 1 Make sure you are located within the wireless network service area 2 To enable WLAN press the lt Fn gt lt F10 gt hotkey combination a few times until the WLAN Bluetooth indicator lights up in blue or purple 3 Click on the WLAN icon 7 in the notification area located at th
21. 2 Nu plasati computerul intr o zon cu puternice c mpuri magnetice 3 Pericol de explozie daca bateria este incorect inlocuita inlocuiti numai cu acelagi tip sau cu un tip echivalent recomandat de producitorul echipamentului Aruncati bateriile folosite in conformitate cu instructiunile producatorului 4 Conectati adaptorul la o surs de tensiune corecta Cerintele privind tensiunea se g sesc pe carcasa produsului gi sau pe ambalaj 5 Nu folositi adaptorul daca se defecteaza cordonul 6 Nu incercati s depanati aparatul in interior nu exist componente depanabile inlocuiti aparatul dac acesta se deterioreaza sau este expus la umezeala in exces 7 Nu instalati niciodat cablu telefonic in timpul unei furtuni cu fulgere Appendix 61 62 Slovensko I 2 Glede sistema sledite navodilom in opozorilom Ra unalnika ne postavljajte na mesta z moenim magnetnim poljem V primeru nepravilne namestitve akumulatorja obstaja nevarnost eksplozije Nadomestite ga le z isto ali ekvivalentno vrsto priporo eno s strani proizvajalca opreme Rabljen akumulator odstranite skladno z navodili proizvajalca Adapter spojite na primeren vir napajanja Napetostne zahteve so navedene na ohi ju izdelka in ali njegovi embala i V primeru da je napajalni kabel po kodovan adapterja ne uporabljajte Ne postopajte se popravljanja enote Znotraj ni nobenih delov ki bi jih bilo mo popraviti Ee je enota po kodovana ali izp
22. BenQ Joybook Lite U121 Eco Series User Manual Copyright and trademark Copyright 2009 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of this company For the latest user manual visit http www BenQ com All other logos products or company names mentioned in this manual may be the registered trademarks or copyrights of their respective companies and are used for informational purposes only Windows Internet Explorer and Windows Mail are trademarks of Microsoft Corporation Others are copyrights of their respective companies or organizations srsce is a trademark of SRS Labs Inc TruSurround HD TruSurround HD technology is incorporated under license from SRS Labs Inc VN This product complies with ENERGY STAR ENERGY STAR This product conforms to the examination CA standards 2009 version under PC3R s PC Green Label System Please refer to http www pc3r jp for details Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further B
23. Close all running software programs 2 Right click the hard disk s icon and select Properties 3 Click the Tools tab and then the Defragment Now Joybook Lite has a thermally controlled fan when the CPU and button or internal temperature of the Joybook Lite reaches a certain 4 Click the Defragment button It may take a long time temperature level the fan is turned ON and stays ON until the to complete temperature drops to a pre defined level If Disk Defragmenter start itself over and over it means that some hidden background software program is still accessing the hard disk Restart your Joybook Lite and try again gt Verify the following O There is no sound coming from the speakers The speakers may have been muted Check the volume control USB devices quit working unexpectedly in Windows XP Why speaker icon in the notification area located in the lower CF This is because USB devices such as cameras scanners or right corner of the desktop to see if the volume has been printers lose its connection and stop working unexpectedly muted If so please restore the volume Please follow the steps below to resolve the problem The speakers may have been turned off Use the lt Fn gt lt F7 gt 1 Click Start hotkey combination to turn them on 52 FAG and troubleshooting The volume may have been set too low Use the lt Fn gt lt F9 gt hotkey combination to increase the volume An earphone or external
24. aTrove in Windows XP ccssessssessseeessesssesseseseees 37 Backing up your system ane nenenenenenenee 37 Backing up your system into a single file 37 Backing up your system into a disc 38 Creating a restore Point 38 Restoring your System 39 Table of Contents iii Restoring your system to factory default settings 39 Restoring your system to your own backup system IIMAB CA 39 Restoring your system from a restore point 39 Reinstalling bundled applications and drivers 40 Creating recovery discs or Application and Driver DVD 40 Creating a Factory Recovery CD DVD Creating a User Recovery CD DVD Creating an Application and Driver DVD s Creating bootable USB flash disk Protecting your Joybook Lite from viruses and other security threats Replacing the memory ssessessssssessesseessesseoseessesseoseesseoseoseessesseoseesse 44 FAQ and troubleshooting eenenenenenenencenenenenononencenene 48 Battery and Power wee nai GOO i r ti 48 C RNnEcKO N wew i O iris 49 Syste tod aa oO NAN aa ski 50 Display e a A O O A R GO it 54 Cleaning and battery maintenance s essesssessessesssesseoseossessesscossese Battery maintenance Cleaning your Joybook Lite nenaravne Service and SUPPOFt ssccssscscscsessessesssesssessssssssssstsesssesessseesssees BenQ Joybook Lite G
25. and hard disk do not see the connection status make sure your wireless space that your Joybook Lite can use which may degrade over FAQ and troubleshooting time and affect the system performance However you can still improve the system performance by using the methods below Close all open programs not being used Use software programs that are absolutely necessary Try running virus scans and other tools when you are not using your Joybook Lite Closing software programs that are not necessary helps your system performs more efficiently Prevent background software programs from loading As software programs load the small icons in the notification area located in the lower right corner of the desktop they will be running in the background and each one consumes valuable system resources You can follow the steps below to prevent application programs from running when Windows launches 1 Press ae R to display the Run dialog box 2 Type msconfig in the Open field The system configuration utility will appears 3 Click the Startup tab and then uncheck any task that is unwanted 4 Click Apply gt OK Restart your Joybook Lite Remove programs from the Startup folder Removing programs from the Startup folder also helps prevent programs from running when Windows starts up To do so follow the steps below 1 Right click anywhere in the open area on the desktop and select New gt Folder Give the folder a name T
26. atured in Windows XP System Restore By default restore points are created at specific intervals and before significant system events such as before installing a new software Should your system become unstable or encounter unexpected loss of data you can then try to restore your system drive to its previous state from a list of restore points For more information about System Protection refer to Start gt Help and Support in Windows XP QDataTrove allows you to access Backup and Restore Center in Windows XP and manually create a restore point whenever needed To perform the operation follow the steps below 1 In QDataTrove click the Back up tab 2 Click the button to select Create a Restore Point 3 In Windows XP to create a restore point manually key in the description of the restore point and follow the remaining on screen instructions to add a new restore point Restoring your system The Restore feature helps to bring your Joybook Lite back to its factory default settings or to an earlier state In order to restore you need to back up your system drive or create a restore point first Should your system become unstable or damaged try to recover your system with the restore solutions provided in this functional module Restoring your system to factory default settings QDataTrove allows you to restore your system drive C drive to the factory default configuration 1 In QDataTrove click the Restore tab
27. bs to perform the desired operation Using QDataTrove in Windows XP Backing up your system cr Make sure your system is connected to AC Power before performing the operation A backup file will occupy a large amount of disk space so make sure there is sufficient free space first The amount of required space depends on the amount of used space on the C drive Backing up your system into a single file QDataTrove allows you to back up your system drive C drive into a single image file by saving it as a Windows Imaging Format WIM file It makes an exact copy of your entire system drive C drive including the operating system installed software programs registry settings etc To perform the operation follow the steps below 1 By default backup files will be placed under D BenQ User System Drive so make sure your D drive has sufficient free space 1 In QDataTrove click the Back up tab 2 Click the button to select System Drive Backup Backup to File 3 A Save As window pops up Use the default file name or specify a preferred file name and then click Save to create a system backup file Recovering your system using QDataTrove 37 38 4 A confirmation message appears To proceed with the operation click Yes 5 Follow the remaining on screen instructions to complete the operation Backing up your system into a disc QDataTrove allows you to back up your system drive C drive into CD DVD d
28. d exit so that the new settings can take effect Exit Saving Changes saves the changes you have made and exits BIOS setup After finishing with your settings you must save and exit so that the new settings can take effect Exit Discarding Changes exits BIOS setup without saving the changes you have made Load Optimal Defaults loads the default values for all the items in the BIOS setup utility Load Custom Defaults loads the settings you saved previously Save Custom Defaults saves your settings e Discard Changes cancels all changes since last save without exiting the BIOS setup utility It is recommended that you go into BIOS to load manufacture defaults whenever you have installed new hardware components Using BIOS setup 35 Recovering your system using QDataTrove 36 A QDataTrove works on factory installed Windows operating systems only It is strongly recommended to create Factory Recovery DVD immediately once your Joybook Lite is ready for use Refer to Creating a Factory Recovery CD DVD on page 40 for details Introduction to ODataTrove Your Joybook Lite may come pre installed with ODataTrove depending on your purchased model ODataTrove is an application that allows you to back up your system restore your system or burn system image and bundled applications drivers into discs In ODataTrove the following three functional modules are available Back up This function allows
29. ded to set Windows to automatically install important updates for your Joybook Lite Important updates can bring you significant benefits such as improved security and reliability 1 For more information about how to use Windows Update refer Q to Start gt Help and Support in Windows XP Recovering your system using QDataTrove 43 Replacing the memory 44 You can replace the existing memory module with a higher capacity one Before you upgrade or replace memory please check on the BenQ web site to determine the module which can be used or contact BenQ distributor or customer service center It is recommended that you take your Joybook Lite to the BenQ distributor or customer service center for the upgrade or memory replacement For details about the limit of maximum memory refer to the product information from http www BenQ com CG To find out the types of BenQ certified memory modules for your Joybook Lite try the steps below 1 Connect to BenQ Online Service and Support http www benq com support 2 Click Knowledge Base The website layout and content may vary by region country A If you install an uncertified memory module your system may not work properly It is the sole responsibility of the user if problems such as data loss and system failure occurred due to non factory installed software parts and or non original accessories Replacing the memory 1 Shut down your Joybook Lite comp
30. e is sufficient space on the select USB flash disk you can click OK to proceed 5 After the bootable USB flash disk is complete the progress bar shows 100 completion click J at the top right corner of the window to proceed 6 Click Exit gt Yes to leave the application Recovering your system using QDataTrove Store the USB flash disk in a safe place for future use N Q 4 For more information about how to use QDataTrove refer to the online help Protecting your Joybook Lite from viruses and other security threats Your Joybook Lite may come pre installed with an anti virus software which can help you avoid unexpected destruction of your precious data in the Joybook Lite and keeps your privacy against any unauthorized access from other computers The anti virus software protects your computer against Internet threats such as viruses Spyware hackers and spam In addition you can secure your personal information block unwanted web sites and check e mail for viruses However we would still recommend that you back up your data regularly on CDs DVDs or other external storage device since the anti virus software may not be able to intercept all existing and new viruses which may lead to destruction of all or some of your data in the Joybook Lite For more information about how to use the anti virus software installed refer to the online help that comes with the software Furthermore it is also recommen
31. e lower right corner of the desktop A list of available wireless networks will be displayed lo PE a W Connecttoa network Select a network to connect to show Wireless ej m All Dial up and VPN j ices w l R Unnamed Network Unsecured network ill Set up a connection or network Open Network and Sharing Center m 4 Choose a network and then click Connect If security authentication is not required by the network you are using there will be a successful message showing that you have connected to the network XF To connect to some networks that reguire security authentication you may have to undergo another authorization process and enter username and password For details please consult your network administrator For more information refer to Start gt Help and Support in Windows XP Using your Joybook Lite 21 A For data security it is strongly recommended to connect to security enabled wireless networks whenever possible When travelling by air please be sure to turn off wireless networking to avoid any possible risks to flight safety There is another way for the Joybook Lite to connect with a I Q network See LAN Local Area Network port RJ 45 connector on page 10 22 Using your Joybook Lite Using Bluetooth available on select models The Bluetooth function allows you to get connected to various devices and services that support Bluetooth transmission You
32. e the screen With the webcam you can capture still images record videos and chat online Activating WebCam Companion 3 To launch WebCam Companion 3 select Start gt All Programs gt ArcSoft WebCam Companion 3 gt Launch Utility You can install a free instant messaging program provided to start video chat online or activate WebCam Companion 3 by clicking Launch Arcsoft WebCam Companion Network connection is required to install or activate a free instant messaging program Using your Joybook Lite Launch Utility Install Yahoo Messenger Launch MSN Messenger Install Skype Launch Arcsoft WebCam Companion Install Naver Phone Attach Cancel Using WebCam Companion 3 WebCam Companion 3 features four modules below that helps you get the most out of your webcam fecse t WebCam Companion Welcome to ArcSoft WebCam Companion Choose an action from the options below Capture allows you to capture still images and record videos from the webcam Masque morphs your face with another face using the select template Photo Booth allows you to choose different layouts for your photos and customize them Edit allows you to browse and edit previously captured images or recorded videos You can upload the video clips to YouTube as well Options and settings in the Main menu screen differ by module For more information refer to Help topics in WebCam Companion 3 by clicking a
33. ea network LAN by connecting a network cable to the LAN port of your Joybook Lite Connect an earphone to the audio output jack to output sounds Connect a microphone to the microphone input jack to record sounds Getting started 7 Touring your Joybook Lite Front view No Front components 1 Built in webcam A built in 1 3 megapixel webcam that allows you to capture still images record videos and chat online For details refer to Using the built in webcam on page 28 2 Pl Built in microphone Receives sounds and voices for recording 3 LCD Liguid Crystal Display panel 4 Keyboard 5 Indicators Refer to Indicators on page 13 for details 6 Touchpad Refer to Using the touchpad on page 15 for details 7 UJ Power button Turns your Joybook Lite on or off 8 Touring your Joybook Lite Left side view 1 2 No Left side components 3 1 BEM Power jack o 15 pin D sub video jack Connects external display devices such as monitors and projectors Connects AC power supply to power the Joybook Lite and charge the battery 4 2 Vents Dissipate heat and keep your Joybook Lite at an lt gt USB port Connects peripherals such as mice digital cameras and MP3 players that use the USB 2 0 interface optimal temperature AV To prevent overheating do not obstruct the vents For example do not use the Joybook Lite in b
34. ecommunications Terminal Equipment Directive 1999 5 EC Appendix For the evaluation regarding the electromagnetic compatibility the following standards were applied EN 55022 EN 55024 EN 60950 1 A11 ETSI EN 300 328 ETSI 301 489 1 17 EN 62311 Safety instructions for Poland Romania Slovenia Bulgaria Latvia and Croatia Polski k Nale y upewni si e zastosowano si do wszystkich instrukcji i ostrze e dotycz cych systemu Nie nale y umieszcza komputera w miejscach oddzia ywania silnych p l magnetycznych Ostrze enie Nieprawid owa wymiana baterii mo e spowodowa jej wybuch Bateri mo na wymieni wy cznie na bateri tego samego lub zamiennego typu zalecanego przez producenta urz dzenia Zu yte baterie nale y usuwa zgodnie z instrukcjami producenta Pod cz zasilacz do prawid owego r d a zasilania Wymagania dotycz ce zasilania znajduj si na obudowie produktu i lub na opakowaniu Nie nale y u ywa zasilacza je li przew d jest uszkodzony Nie nale y pr bowa naprawia urz dzenia Wewn trz nie ma cz ci kt re mo na naprawia Urz dzenie nale y wymieni je li zostanie uszkodzone lub nara one na oddzia ywanie nadmiernej wilgoci Nigdy nie nale y instalowa kabli telefonicznych podczas burzy z wy adowaniami atmosferycznymi Romania 1 Asigurati va ca respectati toate instructiunile gi avertismentele privitoare la sistem
35. ed where a blanket may inadvertently cover the vents and block the airflow Touring your Joybook Lite 9 10 Right side view 1 2 3 4 5 6 lt USB port Connects peripherals such as mice digital cameras and MP3 players that use the USB 2 0 interface No Right side components 4 1 Four in One memory card slot For a Memory Stick Memory Stick Pro SD or MMC memory card 2 i i mi Q Audio output jack Connects to an earphone headset or external speaker for playing the Joybook Lite audio 3 a Microphone input jack Connects to a microphone for recording sounds ZA This jack is for 3 5mm analog audio plugs It accepts both mono and stereo plugs a LAN Local Area Network port RJ 45 connector Allows the Joybook Lite to connect to a 10 100Mbps fast Ethernet 100BASE T network AV Please be careful to avoid plugging a RJ 11 phone cable connector in the RJ 45 port This will damage the LAN port They look similar but the RJ 45 connector is wider than the RJ 11 connector and has more conductors Touring your Joybook Lite 6 Anti theft Kensington lock slot Attaches to an anti theft Kensington lock and cable to help prevent possible theft Touring your Joybook Lite 11 Bottom view 3 1 2 3 4 Memory expansion slot cover Inside the cover you can find the memory slot of the Joybook Lite You can replace the
36. eft virtual memory The Joybook Lite may not run reliably if the 5 Select the appropriate mode according to the settings of your free space of the hard disk drops under 100MB or 200MB The LAN ES from the Value drop down menu on the right following instructions will help you free up the disk space and then click OK If the situation persists press the lt Fn gt lt F10 gt hotkey 1 Click Start gt My Computer combination to disable WLAN to reduce interference of 2 Right click the hard disk icon and then select Properties different network connection modes 3 Observe how much free space is on the hard disk 4 To free up the space of your hard disk click Disk Cleanup tien problem setting up wireless network and follow the on screen instructions to proceed lt gt Please follow the instructions below to resolve the problem O How do I update the driver Have you enabled the WLAN function of the Joybook Lite gt Please visit BenQ Online Service and Support Please press the lt Fn gt lt F10 gt hotkey combination to enable http www beng com support to search for driver updates WLAN e Click Start gt Control Panel gt Network and Internet My system is running very slow How can I improve the Connection gt Network Connections Double click performance 50 Wireless Network Connections Make sure the connection i status is connected and with appropriate signal strength If you C5 System resources are the amount of memory
37. enQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of this company to notify any person of such revision or changes It is the sole responsibility of the user if problems such as data loss and system failure occurred due to non factory installed software parts and or non original accessories Joybook Lite models covered by this manual This manual contains the information about the following Joybook Lite model Joybook Lite U121 Eco Series DH1200 Please note that the actual hardware or software capabilities will vary according to the model you purchased To determine your Joybook Lite model refer to the label on the packing box or the printing on your Joybook Lite Ver 5 18 2009 Table of Contents Overview sssssssssssssssssesesscscesesescssesesecesecesesesesenseseseseseseseseseasecasensees 1 About this Hook seo dle ip eni enih 1 TypographiES see SA Real 2 Getting started nnenenenenenenenencenenenenenonennencnnenenenonono 3 Package Contents sa RE ie 3 Getting your Joybook Lite ready for use 3 Saving power of your Joybook Lite 5 Expanding the capabilities of your Joybook Lite 6 Touring your Joybook Lite ssssssssessssssssssesessesesesessessessseeseees 8 Front view Left side view Right side view Bottom view Indicato
38. he adapter There are no service parts inside Replace the unit if it is damaged or exposed to excess moisture Disposal of Waste Electrical and Electronic Equipment by users in private households in the European Union This symbol on the product or on the packaging indicates that this can not be disposed of as household waste You must dispose of your waste equipment by handing it over to the applicable take IE back scheme for the recycling of electrical and electronic equipment For more information about recycling of this equipment please contact your city office the shop where you purchased the equipment or your household waste disposal service The recycling of materials will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and environment Appendix 59 60 Declaration of Conformity C For the following equipment Type of Equipment Notebook Brand name or mark BenQ Model designation s Model no s Joybook Lite U121 Eco Series DH1200 Company name address telephone amp fax no Name BenQ Europe B V Ekkersrijt 4130 5692 DC Son Address The Netherlands TEL Fax 31 499 750 500 31 499 750 599 is herewith confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating Electromagnetic Compatibility 2004 108 EC and Low Voltage Directive 2006 95 EC and Radio and Tel
39. he earphone to other devices such as a radio to see if you can still hear that noise If the noise persists the earphone may be out of order If you can hear the noise only when inserting it is the result of high instantaneous current It is a normal phenomenon FAQ and troubleshooting 53 How can I reduce the wearing of the screen hinge when I lift up the lid of my Joybook Lite CF Please open close the lid gently and slowly with both hands Apply force evenly on both hands to reduce hinge wearing and prevent deformation or breaking of hinge due to uneven force O What should I do if a program in Windows freezes CF If your system freezes press the lt Ctrl gt lt Alt gt lt Del gt keys simultaneously click Start Task Manager Under Windows Task Manager click the Applications tab and then click on the application that freezes and click End Task Why is my Joybook Lite running so hot Is it normal CF Yes Because all the hardware is in such cramped quarters it tends to get hot To prevent overheating do not obstruct the vents For example do not use the Joybook Lite in bed where a blanket may inadvertently cover the vents and block the airflow D Why does my Joybook Lite seem to turn off itself after a certain period of inactivity lt gt This is the default setting of the Joybook Lite to conserve battery power The Joybook Lite is configured to use the power saving feature You can go to Start gt Co
40. hen I connect the Joybook Lite to an external monitor the When playing a media file using Windows Media Player the display is abnormal frame speed is abnormal gt The instructions below will guide you through the The sound changes while the screen remains the same when troubleshooting process playing games Use the lt Fn gt lt F3 gt function key combination to make external video signal enabled e Refer to the user manual that came with the external monitor to check the settings Connect the VGA cable to the Joybook Lite and reboot the system If there is no display on the external monitor after system reboot connect the Joybook Lite to a standard VGA monitor and wait until you can see things properly on that VGA monitor Then connect the target display to the Joybook Lite again How can I judge if my LCD panel is out of order and what should I do if this happens CF If your Joybook Lite cannot display images at the default resolution please visit the BenQ web site to download and update the latest Joybook Lite display drivers Contact your BenQ dealer if you encounter the following situations The screen flickers when the system starts up normally Fonts displayed on the screen are unclear and strange codes appear There is no display when the hard disk is running normally Colors on the screen are strange and turn into white Vertical or horizontal lines appear on the screen FAQ and troub
41. his folder will be used later 2 Right click the Start button and then select Open A folder named Programs will appear in the Start Menu window 3 Double click the Programs folder and then the Startup folder 4 Right click any icon in the folder and then select Properties The information about the icon will appear 5 You may decide if the program is necessary to be kept in the Startup folder Select unwanted program icons right click on them and select Cut 6 Close the open windows to return to the desktop 7 Open the folder created in Step 1 8 Select the Edit and Paste commands in the folder window The icons that were cut from the Startup folder are now placed in the folder 9 Restart the Joybook Lite The programs removed from the Startup folder will no longer run when Windows starts However you can still run them by double clicking their icons in the folder created in Step 1 Empty the Recycle Bin You can free up disk space by clearing files you no longer need from the Recycle Bin To do so right click the Recycle Bin icon on the desktop and select Empty Recycle Bin Delete temporary files and directories This will increase the disk space ofyour hard disk and reduce the time Windows takes to access the hard disk It will also help solve problems associated with spooling print job 1 Close all running programs 2 Click Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup
42. iscs It makes an exact copy of your entire system drive C drive including the operating system installed software programs registry settings etc To perform the operation follow the steps below 1 In QDataTrove click the Back up tab 2 Click the button to select System Drive Backup Backup to Disc 3 A confirmation message appears Click Yes to restart your Joybook Lite and it will enter Windows PE automatically to make a system backup image 4 After backup finishes the system will boot into Windows XP automatically A Create User Recovery CD DVD window appears on the screen a Select a disc type from the Disc Category drop down menu Recovering your system using QDataTrove b Click OK to proceed tr To use this function your Joybook Lite must come with a CD DVD burner If your model does not come with a CD DVD burner use an external CD DVD burner instead if you wish to create discs The disc types CD DVD and ability reading recording of the optical drive may vary depending on your purchased model The required number of discs may vary depending on the size of your system image If you want to back up the system to a USB flash disk see Creating bootable USB flash disk on page 42 5 Follow the remaining on screen instructions to complete the operation Creating a restore point Restore Points are the earlier states of your Joybook Lite s system drive created by System Protection fe
43. larity and light level and the Q resultant image quality Using the Masque function The Masque module morphs face with another face The program detects your eyes nose and mouth and applies them to the template you have selected 1 Launch WebCam Companion 3 as instructed in Activating WebCam Companion 3 on page 28 2 Select the Masque module from the Home screen 3 Select a template from the left You can create a new one or modify an existing template as well 4 Both the select template and the picture that will be taken are displayed Adjust the distance between your face and the webcam until the webcam detects your eyes nose and mouth by showing 4 red dots in your picture 5 Click g By default the morphed picture is saved under Documents gt WebCam Media gt Masque Using your Joybook Lite Photo Booth You can select and personalize the select frames added to your pictures The Photo Booth module provides you with the pose detection function that detects your movement and take pictures automatically once you hold the pose To activate this function click g You can manually take a picture by clicking g By default framed pictures are saved under Documents gt WebCam Media gt Photo Booth Video chat To chat online select to install or activate a free instant messaging program as instructed in Activating WebCam Companion 3 on page 28 Follow the on screen instructions to complete the insta
44. leshooting 55 Cleaning and battery maintenance 56 Battery maintenance 1 Fully charge discharge battery up to 4 cycles before achieving full capacity of a new battery 2 Fully discharge and then fully charge the battery every two to three weeks for battery conditions 3 Remove from the device and stored in a cool dry clean place if the battery will not be in use for a month or longer and recharge the battery after a storage period 4 Do not short circuit A short circuit may cause severe damage to the battery 5 Do not drop hit or otherwise abuse the battery as this may result in the exposure of the cell contents which are corrosive 6 Do not expose the battery to moisture or rain 7 Keep battery away from fire or other sources of extreme heat Do not incinerate Exposure of battery to extreme heat may result in an explosion 8 Do not use power adapters other than the one provided with the Joybook Lite 9 Do not place the battery within reach of children 10 Follow the local laws governing the disposal of batteries As far as possible submit used batteries to be recycled 11 Use of improper batteries or attempting to disassemble a battery may result in explosions Follow vendor recommendations in using batteries of the identical or equivalent type as replacements for worn out batteries Cleaning and battery maintenance Cleaning your Joybook Lite When cleaning the Joybook Lite follow the steps below 1
45. letely Disconnect the power adapter and turn over your Joybook Lite Battery geng MI Memory cover 2 Slide Battery retainer A to the left to unlock the battery Battery retainer A 3 Slide Battery retainer B to the right 1 and while still 4 The memory cover is secured with 1 screw Use a screwdriver holding the retainer remove the battery from its to remove the screw compartment 2 To remove the screw a small Phillips head screwdriver is required a Battery retainer B Replacing the memory 45 5 Remove the memory cover 7 Remove the memory A Handle the memory module by its edge and avoid touching the A Ground yourself to your Joybook Lite with professional contacts grounding equipment like an anti static wristband or touch the metal surface on the inside of your Joybook Lite to discharge 8 Align the new memory module with the slot and then insert any static electricity it When inserting pay attention to the direction of the memory module 6 Release the existing memory module by pushing aside the memory holders and remove the memory 46 Replacing the memory 9 Gently push the free edge downwards until the module locks 11 Use a screwdriver to secure the cover with the screw into place 12 Place the battery on its original position 1 and then slide Battery retainer A to the right 2 Connect the power adapter When you star
46. llation Using Magic i Visual Effects Magic i Visual Effects automatically launches with the Capture Masque Photo Booth modules and Chat function of WebCam Companion 3 You can use WebCam Companion 3 with Magic i Visual Effects to enhance the capture and video chat experience Use a rich set of effect templates to make images and video chat fun and entertaining 1 Magic i Visual Effects is available when the resolution is set to 320 x 240 pixels or lower Refer to Adjusting resolution on page 31 for setup Before you start using Magic i Visual Effects click LIN and input the values to change the settings appropriately by dragging the scroll bars You can also click Auto in each setting and the program will set the calculated values automatically Available settings may vary by module When the settings are complete you are ready to use Magic i Visual Effects by selecting desired options from the left including Face Tracking Digital Zoom Filter Frame Theme Avatar Enhance and Masgue For details click at the upper right corner to read the Help file Adjusting resolution When the CPU performance is low you may need to adjust the resolution to make Magic i Visual Effects run correctly Please change the default resolution 320 x 240 OVGA to a lower one You can select 176 x 144 OCIF or 160 x 120 SOVGA Using SRS Your Joybook Lite is supported by SRS technologies and offers varie
47. lobal Online Service Joybook Joybook Lite Overseas Regional Warranty ORW online registration ADPENdE a z Oda dE AoC General safety information nenennenene 58 Safety information about the battery cesses 58 Safety information about the power adapter 59 iv Table of Contents Disposal of Waste Electrical and Electronic Equipment by users in private households in the European Union 59 Declaration of Conformity eee 60 Safety instructions for Poland Romania Slovenia Bulgaria Latvia and Croatia 61 Overview About this book This book provides you the main information about various components in your Joybook Lite and demonstrates how to use them The following are the major chapters of this book FAQ and troubleshooting Information about frequently asked questions and troubleshooting Cleaning and battery maintenance Information about cleaning and battery maintenance Overview Introduction to this book Getting started Information about beginning to use your Joybook Lite Service and support Information about Joybook Lite service and support Appendix Important safety information Touring your Joybook Lite Introduction to the hardware components of your Joybook Lite Using your Joybook Lite Information about operating your Joybook Lite Using BIOS setup Information about how to use the BIOS setup
48. ntrol Panel gt Performance and Maintenance gt Power Options to select your preferred power plan 54 FAQ and troubleshooting O Should I drain the battery of my Joybook Lite every time before charging to retain its capacity CF No Your Joybook Lite comes with an Lithium ion Li ion battery pack This is one of the newest cell types available It is also the lightest battery type currently available on a commercial basis and can provide more power than other main cell types There are no known problems of memory effect with this battery type and it is the easiest battery type to be maintained Display O There is nothing visible on the screen C5 Check the Power button indicator If it is not lit up no power is being supplied to the Joybook Lite Connect the power adapter and restart the Joybook Lite If it blinks in amber the Joybook Lite has entered Sleep mode in order to conserve power You can press the Power button to resume from Sleep mode If it lights up in blue the Joybook Lite is being supplied normally with power There are two possible causes for the problem The screen s brightness may have been set too low Use the lt Fn gt lt F5 gt hotkey combination to increase the brightness The display may have been switched to use an connected external display device Use the lt Fn gt lt F3 gt hotkey combination to switch the display back to the Joybook Lite or to use simultaneous display W
49. omplete the disc burning process After disc burning finishes the progress bar shows 100 completion click at the upper right corner of the window to proceed Click Exit gt Yes to leave the application Store the discs in a safe place for future use Creating a User Recovery CD DVD You can use QDataTrove to create recovery discs that include your own backup system image file l 2 3 4 Click the button to select Create User Recovery CD DVD Select a disc type from the Disc Category drop down menu and then select the source of your system image file in Source Image Click OK to proceed Insert a blank disc when prompted to do so and then click Yes Select your preferred burning speed and then click OK sd va The disc burning process starts A Create User Recovery CD DVD window appears on the screen and displays the current status Please note that the burning process cannot be interrupted once started After disc burning finishes the progress bar shows 100 completion click at the upper right corner of the window to proceed Click Exit gt Yes to leave the application Store the discs in a safe place for future use Creating an Application and Driver DVD You can use ODataTrove to create a disc that includes applications and drivers that are bundled with your Joybook Lite 1 Click the button to select Create Application and Driver DVD 2 Select a disc type from the Disc Category dr
50. op down menu Click OK to proceed 3 Insert a blank disc when prompted to do so and then click Yes 4 Select your preferred burning speed and then click OK 5 The disc burning process starts A Create Application and Driver DVD window appears on the screen and displays the current status Please note that the burning process cannot be interrupted once started Recovering your system using QDataTrove 41 42 6 After disc burning finishes the progress bar shows 100 completion click at the upper right corner of the window to proceed 7 Click Exit gt Yes to leave the application Store the discs in a safe place for future use Creating bootable USB flash disk You can use QDataTrove to create a bootable USB flash disk to recover your system to the factory settings cr With QDataTrove you can create bootable USB flash disks only Other USB storage devices are not recommended for the operation The minimum capacity of your USB flash disk is 8GB The required space may vary depending on the size of your system image 1 Connect a USB flash disk to your Joybook Lite 2 Click the button to select Create Bootable USB Disk 3 Select a connected USB flash disk from the USB device drop down menu Select the USB flash disk carefully if you have more than one USB flash disk connected to your Joybook Lite at the same time All the data stored on the one used for bootable USB flash disk will be erased 4 If ther
51. ostavljena visoki vlagi jo nadomestite z novo Nikoli ne name ajte telefonske linije med nevihto z grmenjem Appendix Bbr irapeku I 2 3 CjieqBa iTe BCHUKH HHCTPYKIHH H IPEJIYIPEKJIEHHA OTHOCHO CHCTEMATA He cnaraiire KOMIIIOTBbpa Ha MACTO CHC CHJIHO MATHHTHO TOJE OnacHocT OT eKCIJIO3SHA IIPH IIOTPELIHa CMAHa Ha Garepnara HsnojrsBa Te caMo CbUIMA HJIH EKBHBaJIEHTEH THN GATEPHA IIPEIIOPBUAH OT IIPOH3BOJIHTEJIA Ha O6opyIBaHeTO M3xBbpjiaiiTe crapute GaTepHH CbIJlacHO HHCTPYKIIHHTE Ha IIPOH3BOJIHTEJIH CBbpxkeTre ajlallTepa KBM IOJIXOJMIH H3TO4HHK Ha 3axpaHBaHe H3HCKBAHHATA KBM HAIIPe2KEHMETO Ca HOCOUEHH Ha KOpIIYCa Ha IIPOJIYKTA H HJIH OIIAKOBKATA He uznojsBaiire ajarirepa ako KaCeJIBT Ce IIOBPEJIH He ce onuTBa re Aja IOIpaBATE IIPOJIYKTA B Hero Hama UacTH KOMTO MOTAT Ha CC HOIIPABAHT CMeHeTe TIpOAYKTa AKO CC IIOBPEJIH HJIH ako Gepe H3JIOXKOH Ha IIDEKOMCDHa BJIara Hukora He HHCTaJIHpa re TejlepoHHH KAGEJIH ro BpeMe Ha TpbMOTeBH4Ha Oypa Latviski 1 2 Sekojiet vis m sist mai atbilsto aj m nor d m un br din jumiem Nenovietojiet datoru tuvu sp c giem magn tiskajiem laukiem Nepareizi nomain ts akumulators var uzspr gt Mainiet akumulatoru tikai pret t du pa u vai l dzv rt gu ra ot ja ieteiktu akumulatoru Utiliz jiet izlietotos akumulatorus saska ar ra ot ja nor d m Pievienojiet adapteri atbilsto ai str vas padevei Str vas padeves paramet
52. reinstall the Recovering your system using QDataTrove bundled applications and software programs that came with your Joybook Lite insert the recovery discs and the Application and Drivers DVD created using QDataTrove into the optical drive of or connected with your Joybook Lite and follow the on screen instructions QDataTrove allows you to create the following important discs for your system Recovery discs Factory Recovery CD DVD User Recovery CD DVD Application and Driver DVD Bootable USB flash disk Creating a Factory Recovery CD DVD You can use QDataTrove to create a recovery disc that includes factory default system image and a disc that includes applications and drivers that are bundled with your Joybook Lite Important It is strongly recommended to create Factory Recovery DVD immediately once your Joybook Lite is ready for use 1 Click the button to select Create Factory Recovery CD DVD 2 Select a disc type from the Disc Category drop down menu Click OK to proceed 3 Insert a blank disc when prompted to do so and then click Yes 4 Select your preferred burning speed and then click OK D 8 The disc burning process starts A Create Factory Recovery CD DVD window appears on the screen and displays the current status Please note that the burning process cannot be interrupted once started Continue to create a factory default Application and Driver DVD Repeat Step 2 to Step 5 to c
53. rs Using your Joybook Lite csssssssssssssssscsscseseseesesssnssssesseseseees 15 Using the touchpadiss sonona 15 Using the keyboard 17 Function hotkeys rez A GO 17 Windows key shortcuts and other keys nie Using built in wireless connectivity select models only 21 Connecting to a wireless network 21 Using Bluetooth available on select models 23 Connecting to a Bluetooth device 23 Sending a file to a Bluetooth device 26 Using the built in webcam 28 Activating WebCam Companion 3 28 Using WebCam Companion 3 29 Switching to different modules 29 Capturing still images or recording videos 29 Using the Masque function 30 Photo BOGtR 2 secs esewseew oczne 30 VideQ Chal syndi Oak ER NASE Ga 30 Using Magic i Visual Effects 30 Adjusting resolution euessaseza aaa 31 USING SRS se ie OO AO wd 31 Using BIOS setup A 32 When and how to use BIOS setup 32 Navigating the BIOS setup screen aennenencen 33 Main Teil wezwie nnna dada i 33 Advanced Mem sze GO ON A 34 Security MENU waz asia ai radka 34 IBOOU MIEN Uj ad RAW WE RE o 34 EXE MENU szcz oz ee owad 35 Recovering your system using QDataTrove 36 Introduction to QDataTrove ccccscscssessessesesssesessesseseeseeeeeees 36 How to launch ODataTrove e eeeeew asa aea wawa aaa aaa anawa aw aaa zana 37 Using QDat
54. rus J s varat atrast uz produkta korpusa un vai iepakojuma Nelietojiet adapteri ja ir boj ts t vads Nem iniet labot iek rtu pa roc gi Deta u boj jumu gad jum vai ar ja t bijusi pak auta mitruma ietekmei griezieties autoriz t servisa centr Nekad nelietojiet un neveiciet telefona l nijas piesl gumu negaisa laik Hrvatski 1 2 3 5 6 li Pridr avajte se svih uputa i upozorenja u vezi sa sustavom Ne postavljajte ra unalo u podru je jakih magnetskih polja Nepravilna zamjena baterije izazvat e opasnost od eksplozije Prilikom zamjene koristite istu ili ekvivalentnu vrstu baterije koju je preporu io proizvoda Rabljene baterije odlo ite prema uputama proizvoda a Mre ni prilagodnik priklju ite na odgovaraju i izvor napajanja Propisani napon naveden je na ku i tu proizvoda i ili pakiranju Ne koristite mre ni prilagodnik kojem je o te en kabel Ne poku avajte servisirati uredaj U uredaju se ne nalaze dijelovi koje mo ete popraviti Uredaj zamijenite u slu aju o te enja ili izlo enosti prekomjernoj vlazi Nikada ne instalirajte o i enje telefona za vrijeme grmljavine Appendix 63 lt Memo gt 64 Appendix
55. s sound effects for the audio and video files played on your Joybook Lite When an audio or video file is selected to be played double click g in the notification area located at the lower right corner of the desktop to bring up SRS Sound menu a Cu p TruSurround HD W Games ES is recommended for computer games Click to apply the sound effect to the audio video file o To use other sound effects click MM for audio files or for video files and select a desired effect from the drop down list below the power button Leal To disable the select sound effect click Jogi Using your Joybook Lite 31 Using BIOS setup 32 BIOS Basic Input Output System is a layer of software called firmware that translates instructions from other layers of software into instructions that the Joybook Lite hardware can understand The BIOS settings are needed by the Joybook Lite to identify the types of installed devices and establish special features A BIOS settings are specific to your Joybook Lite hardware Do NOT change existing BIOS settings unless you are sure they need to be changed and are aware of the consequences Any incorrect BIOS settings may degrade the performance operation and functionality of your Joybook Lite CG For latest BIOS updates visit http www beng com support When and how to use BIOS setup You need to use BIOS setup when You see an error message on the screen reques
56. scribed as follows F Do not use a pen pencil or marker on the touchpad Use only your fingertip To set the touchpad preferences in Windows XP select Start gt Control Panel gt Printers and Other Hardware gt Mouse Using your Joybook Lite 15 16 Function Left Right Touchpad touchpad touchpad button button Select Click once Tap once Execute Click twice Tap twice quickly quickly Drag Click once Tap twice and hold the quickly and item and hold the then use item and your finger then move on the your finger touchpad to on the drag touchpad to drag Display Click once the contextual menu The touchpad is a pressure sensitive device that requires proper care to avoid damage Do not rest heavy objects on the touchpad or its buttons Do not scratch the touchpad with sharp pointed objects or your fingernails Using your Joybook Lite Using the keyboard Function hotkeys You can use the function hotkeys to access commonly used functions or make quick settings To use the hotkeys press and hold the lt Fn gt Function ir at the lower left corner of the keyboard and then press the desired hotkey F JB cis da as amp 7 az aa i a ETI a POPE ei SB D FIT ais pes U Samam ni mms N O R CG The appearance of the keyboard legend may vary depending on the country region of your purchase
57. services and click Next Bluetooth Service Selection Select the services you are interested in The following services are available through the selected Bluetooth Device B Select the service that you want to access on the selected device Connect to this service SerialPort o 5 Dial up networking OBEX File Transfer ES OBEX Object Push 6 Click Finish to complete the setup Bluetooth Setup Wizard Completion Page Completing Bluetooth Setup Wizard BenQ OBEX File Transfer Connect to the remote device using this connection shortcut Create a shortcut and then restart this wizard so that can create additional shortcuts To complete this connection click Finish Using your Joybook Lite 25 26 Sending a file to a Bluetooth device If your Bluetooth device is capable of sending and receiving data such as a mobile handset you can use the Bluetooth connectivity to transfer data wirelessly between your Bluetooth device and Joybook Lite 1 After your Joybook Lite is connected to a Bluetooth device right click the Bluetooth icon in the notification area to display the pop up box and select Quick Connect gt File Transfer and then the connected Bluetooth device Send Business Card Bluetooth Serial Port Dial up Networking Fax PIM Synchronization gt Network Access Hands free Audio Stereo Audio Audio Gateway Using your Joybook
58. t the Joybook Lite it will automatically test and configure the new memory If the memory module is not installed properly your Joybook Lite may not boot properly 10 Replace the memory cover Battery retainer A It is recommended that you go into BIOS to load setup defaults after installing additional memory For details refer to Using BIOS setup on page 32 Replacing the memory 47 FAQ and troubleshooting The chapter describes situations that you may encounter during 2 What should I do with the battery if I will not use my Joybook use of the Joybook Lite along with basic troubleshooting steps Lite for a long time If you are not able to resolve the issue contact a nearest BenQ M 5 service center for assistance immediately Recharge the battery or discharge it to about 40 full and then store it in a dry place at about 15 C to 25 C Extremely high or B att ery an d p ower low temperature will shorten the battery life The battery icon in the notification area on my Joybook Lite Q How long should I charge the battery for the first time suggests that the battery is fully charged However when I check it from the Power Manager in Windows the battery level is only CF The length of the charging time may vary When the amber light about 95 99 Why of the battery indicator goes off it means that the battery is fully charged CF It is the result of the battery protection design of your Joybook Lite
59. t the date of the system Use or to change the value Advanced menu The Advanced menu contains advanced settings of the system A If you are not familiar with the items in the Advanced menu you are advised to keep the default Setting values incorrectly may cause system malformation Video Configuration determines the memory size that can be used by the Internal Graphic Device e Power save allows you to decide the functions and devices that would be enabled and disabled when Power Save mode is activated For details refer to Saving power of your Joybook Lite on page 5 e HDD SSD allows you to disable the installed hard drive or SSD in order to save power e Quick Charge allows you to complete the battery charge within a short time A If you intend to disable the hard drive or SSD note that all programs installed and data stored on the disabled drive will not be available You may not boot into Windows operating system accordingly Quick charge may cause damage to your battery and affect battery life Yet the length of charging time and the battery life may vary as the battery declines in capacity over time Using BIOS setup Security menu The Security menu contains the security settings which safeguard your system against unauthorized use A Do NOT set the BIOS security password without having memorized it or written it down and stored it with your Joybook Lite warranty documentation Should you
60. t the upper right corner gt Application Help or pressing the lt F1 gt key Switching to different modules On the top left corner of the Main screen in any module there are two icons that allow you to switch to another module easily CEN returns to the Home screen to select other modules EI shows the current module To switch to another module click the arrow to display other modules and select a desired one Capturing still images or recording videos 1 Launch WebCam Companion 3 as instructed in Activating WebCam Companion 3 on page 28 2 Select the Capture module from the Home screen 3 On the Capture preview screen you can do the following tasks Take Picture captures still images from the webcam Burst captures multiple images in quick succession The number of images to be captured in each burst can be defined in Settings Record Video begins capturing video from your webcam Using your Joybook Lite 29 30 By default image and video files are saved under Documents gt WebCam Media gt Capture XF The Burst and Record Video functions are available when the snapshot resolution is set to 640 x 480 pixels or lower The snapshot resolution is set to 320 x 240 by default To change the setting click the arrow next to the resolution and select from the drop down list You can preview the captured images in the thumbnails area 1 The background affects picture c
61. tenance What should I do if the battery gets hot in my Joybook Lite gt Take the battery out and let it cool down for a while If the problem persists when the battery is inserted again into your Joybook Lite later the battery could be defective and it may need to be replaced Consult your BenQ dealer for help and maintenance D I have pressed the Power button but my Joybook Lite cannot start up C5 Check the Power button indicator If it is not lit up your Joybook Lite is not being supplied by power either from an external power source via the power adapter or from the battery pack Make sure you have connected the power adapter correctly to the power jack of your Joybook Lite and a working electrical outlet so the battery can start charging If the Power button indicator lights up in blue the Joybook Lite is being supplied normally with power meaning that the problem lies elsewhere If you have added or replaced any hardware such as a memory module check if it has been installed correctly It is possible that certain operating system files are damaged or missing If so you may need to back up all your data first and then recover your system Refer to Recovering your system using QDataTrove on page 36 for details Why does the battery on my Joybook Lite seem to last shorter and shorter CF It is normal for Lithium ion Li ion batteries to decline in capacity over time Connection What
62. ting you to run BIOS setup You want to restore the factory default settings You want to modify some specific settings according to the hardware Using BIOS setup You want to modify some specific settings to optimize system performance X The BIOS setup screen shown in this chapter is for your reference only The actual items or settings on your Joybook Lite may differ e The BIOS setup program may have been updated after the publication of this manual e The settings you select in your operating system might override similar settings in BIOS setup To run BIOS setup press the lt F2 gt key immediately when the BenO logo appears on the screen during system startup The logo shows up on the screen for only a few seconds so you must press the lt F2 gt key at the time The BIOS set i will follows be bd ee Ere TS PEST T AWR Navigating the BIOS setup Advanced Securit Boot Exit screen This is the help for the x x R InsydeH20 version _ 0 04D hour field Valid range Keyboard information can be found on the right column of the Processor Type Intel R Atom TM CPU Z520 INCREASE REDUCE screen A brief description of keyboard usage is listed below 1 33GHz System Bus Speed 533MHz Key Function System Memory Speed 533MHz AE Left and right Selects a menu title otal Memory 1024MB r Seot Boot arrow keys gt System Ti 21 45 19 X ystem lime 45 Select Item i i Svetem Dale Fri 01
63. ts if available To perform this operation a restore point is required For details about manually creating a restore point refer to Creating a restore point on page 38 1 Click the button to select Restore from a Restore Point Recovering your system using QDataTrove 39 40 2 A System Restore wizard then appears on the screen Follow the step by step on screen instructions to complete system restore For more information about System Restore refer to Start gt Help and Support in Windows XP Reinstalling bundled applications and drivers QDataTrove allows you to reinstall the applications and drivers that are bundled with the Joybook Lite you purchased 1 Click the 9 button to select Reinstall Applications and Drivers 2 You can perform the following tasks on the main screen that appears Install drivers Install applications View information about the applications and drivers that are bundled with your Joybook Lite 3 Follow the remaining on screen instructions to complete the operation Creating recovery discs or Application and Driver DVD CG To use this function your Joybook Lite must come with a CD DVD burner If your model does not come with a CD DVD burner use an external DVD burner instead if you wish to create discs Depending on your purchased model your Joybook Lite may come with bundled applications and software programs If you intend to use discs to restore your system and
64. ts up in amber e When the battery is fully charged the light goes off e When the battery is in use it lights up in blue e When the battery is running low it blinks in blue e When the battery is not working properly it flashes in amber 5 5 IS Hard disk SSD activity indicator Flashes in blue when the Joybook Lite is accessing data in the hard disk or and SSD 6 A FN Caps Lock indicator Lights up in blue when the lt Caps Lock gt key is enabled 7 A kli Num Lock indicator Lights up in blue when the lt Num Lk gt key is enabled 14 Touring your Joybook Lite Using your Joybook Lite Using the touchpad m 1 Touchpad Moves the pointer selects or activates items on the screen 2 Left touchpad Equivalent to the left button of button an optional external mouse 3 Right touchpad Equivalent to the right button 3 button of an optional external mouse To use the touchpad as an optional external mouse press the _ eee o m Se left and right touchpad buttons which provide the same click functions as an external mouse does 2 The touchpad with its buttons is a pointing device that To move the pointer place your finger with slight pressure on functions as an optional external mouse which can perform the touchpad and move in the direction as desired navigation scrolling and selection functions The components of the touchpad are de
65. utility Recovering your system using Information about using system backup and restore tools QDataTrove Replacing the Information about how to memory replace RAM memory Overview Typ ographi CS Control Panel options mentioned are organized by the default category view The usage of notes tips and warnings in this manual is specifically for different purposes which are described as follows Icon Item Meaning Symbol A Warning Information mainly to prevent the damage to components data or personal injury caused by misuse and improper operation or behavior Tip Useful information for completing a task Z O Note Supplementary information q lt gt or Keys on the Indicates a key on the keyboard User keyboard or the UI on the Interface UI screen Do not actually type on the screen the symbols together with the enclosed letters When you first set up your Joybook Lite you may want to find more information on setups Refer to the user manual that is supplied with your operating system or search from Help and Support in the Start menu in Windows XP In this book the steps needed to reach a menu are shown in condensed form for example Start gt Help and Support The Overview Getting started Depending on the model of your Joybook Lite the appearance may be different from the illustrations shown in this manual Package contents
66. ybook Lite and the Bluetooth device is 10 meters Using your Joybook Lite 23 3 Please wait while Windows is searching for available 4 Refer to the documentation that came with your Bluetooth Bluetooth devices Select the Bluetooth device that you want device to determine if there is a pre defined passkey Or to add and then click Next Windows will generate a passkey for you in Device election If the pairing process is not done within a short time click AI Try Again to enter a passkey And click Next When you are Remote devices must be in Discoverable mode for this computer to find them B prompted to enter the passkey on your Bluetooth device For assistance in making a remote device discoverable refer to the remote follow the on screen instructions to enter the passkey device s documentation a Bluetooth Security Setup Bluetooth Pairing m Paired devices exchange a secret key each time they connect This key is unigue for each pair of devices it is used to verify identity and to encrypt the data that the devices exchange Use following PIN Code on BenQ to perform Bluetooth Pairing 026624 Cancel Search Show all devices Searching for Bluetooth devices in the neighborhood please wait a Cancel 24 Using your Joybook Lite 5 The Bluetooth device is now connected to your Joybook Lite A list of available services supported by the connected Bluetooth device is displayed Check the desired
67. you to back up your system drive into a single image file back up your system drive into discs or manually create a restore point For details refer to Backing up your system on page 37 Restore This function helps you recover your system with factory default system image or your own backup system image when the system is abnormal or damaged It also allows you to restore your system from a restore point or reinstall bundled applications and drivers For details refer to Restoring your system on page 39 Create Discs This function allows you to create recovery discs from factory default system image or your own backup Recovering your system using QDataTrove system image It also allows you to back up all bundled applications and drivers into a disc For details refer to Creating recovery discs or Application and Driver DVD on page 40 A For the reasons below you may not be able to restore your system using QDataTrove a On your Joybook Lite the hidden partition in which the QDataTrove files are saved has been changed b Your operating system is not pre installed by the manufacturer You can use the Factory Recovery CD DVD created page 40 to restore the system If you do not have the Factory Recovery CD DVD please contact the BenQ Customer Service for assistance Extra charge may be required if necessary QDataTrove is not intended for backing up personal files so it cannot help you recover a personal

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