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User Manual - Jive Communications, Inc.

1. Enter phone number Note optional Cancel Figure 84 Manually Add Number to Blacklist EDIT BLACKLIST 1 Inthe blacklist touch and press the entry for about 2 seconds until checkbox displays 2 Tapon to edit the blacklist 3 Tap on OK once done Firmware Version 1 0 3 6 GXV3275 User Guide Page 101 of 167 Andstream Innovative IP Voice amp Video B acklist k GD FO 11 17 1 Options S d 1003 1003 Figure 85 Edit Entry from Blacklist DELETE BLACKLIST 1 Inthe blacklist touch and press the entry for about 2 seconds until checkbox displays 2 Tap on the checkbox for the entries to be selected v indicates the entry is selected A Tapon to delete the selected entries BLACKLIST SETTINGS Tap on bi to access blacklist settings e DND Mode Turn on off DND mode If turned on all incoming calls will be rejected e Block Mode Turn on off Block Mode If turned on the Block Options will be activated so that the specific incoming calls will be blocked as defined in Block Options e Block Options Select Block All Block Blacklist Only Block Anonymous or Block Anonymous And Blacklist The option is valid only when Block Mode is on Firmware Version 1 0 3 6 GXV3275 User Guide Page 102 of 167 andstream Innovative IP Voice amp Video e Block Notification Turn on off Block Notification If turned on the block icon will be displayed in the status bar after the phone blocks inco
2. Last fm Yahoo Flickr Photobucket alarm clock Google calendar mobile phone data import export via Bluetooth etc API SDK available for advanced custom application development Allow various Android operating system 4 2 compliant applications to be developed downloaded and run in the embedded device with provisioning control Yes both handset and speakerphone support HD wide band audio Yes integrated stand with multiple adjustable angles Wall mountable Layer 2 QoS 802 1Q 802 1p and Layer 3 ToS DiffServ MPLS QoS User and administrator level access control MD5 and MD5 sess based authentication 256 bit AES encrypted configuration file TLS SRTP HTTPS 802 1x media access control English German Italian French Spanish Portuguese Russian Croatian Chinese Korean Japanese and more Firmware upgrade via TFTP HTTP HTTPS or local HTTP upload mass provisioning using TR 069 or AES encrypted XML configuration file Universal power adapter included Input 100 240VAC 50 60Hz Output 12VDC 1 5A 18W Integrated PoE Power over Ethernet 802 3at Class 4 GXV3275 User Guide Page 20 of 167 Physical Temperature and Humidity Package Content Compliance Firmware Version 1 0 3 6 SE ten Innovative IP Voice amp Video Dimension 252mm W x 211mm L x 84mm H Unit weight 1 08kg Package weight 1 77kg Operating 0 C to 40 C Storage 10 C to 60 C Humidity 10 to 90 Non condensing GXV
3. Leo 3514 h A D H A lily 3000 s 4 u M W W x Mark 3245 v F Figure 30 GXV3275 View Contacts DIAL A NUMBER VIA CALL HISTORY gt oH A 1 Access Call History by tapping on gt icon on the bottom of the idle screen or selecting from the phone Menu 2 The LCD will display all call history types All Missed Outgoing and Incoming calls 3 Navigate in the call history list by selecting the call history category and sliding up down on the screen 4 Tap on the entry to dial out Firmware Version 1 0 3 6 GXV3275 User Guide Page 55 of 167 Andstream Innovative IP Voice amp Video CallHistory 54 CS KS AM Bill 5 4 SS 1002 Emily By 2000 5 2000 Emily lt 192 168 40 241 5060 5 LG 192 168 40 241 5060 Emily A 1001 5 1001 Emily Ricky 5 4 1099 Emily amp 771002 5 amp 3 771002 Emily Figure 31 GXV3275 Call History DIRECT IP CALL Direct IP Call allows two phones to talk to each other in an ad hoc fashion without a SIP proxy VolP calls can be made between two phones if e Both phones have public IP addresses Or e Both phones are on the same LAN VPN using private or public IP addresses Or e Both phones can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ To make a direct IP call please follow the steps below 1 Off hook the phone or select account in the idle screen to bring up dial
4. g gE BHranasire mM CA vanasiream Innovative IP Voice amp Video on Set wallpaper Choose wallpaper from Live Gallery Wallpapers Wallpapers Figure 14 GXV3275 Choose Wallpaper MANAGE RUNNING APPLICATIONS On the GXV3275 desktop press the Home button GI for about 2 seconds or select Thread Manager after pressing Menu button Recent apps Slide to left or right to end the process a Weather LOS ANGELES aren cloudy becoming fine e e Application Figure 15 GXV3275 Recent Applications Firmware Version 1 0 3 6 GXV3275 User Guide Page 38 of 167 ES ten Users could use the thread manager to do the following e Slide the running thread to the left or right to stop the application e Tap on icon O to delete all running threads e Tap on Application softkey to access application menu for advanced management options IDLE SCREEN SWITCH IDLE SCREENS The GXV3275 supports multiple idle screens by sliding the screen horizontally On the GXV3275 screen slightly touch an empty area and slide to the left or right using your finger to switch between different idle screens IP 192 168 122 164 Xu Lu IPVideoTalk E jose ramurez nhi WM ttelco co GS Market Browser em Bas Figure 16 GXV3275 Switch Idle Screens SET UP IDLE SCREEN e Set home screen Follow the steps below to set up the HOME screen 1 GXV3275 is up and running on idle screen Firmware Version
5. gt Advanced Settings gt Account Or users could log in the GXV3275 web GUI gt Account page to fill in the necessary registration information i e Account active Account name SIP Server SIP User ID SIP Auth ID SIP Auth Password and etc Once the correct information is entered and saved the account registration status will show on the main screen A Note For web GUI login and configuration information please refer to GXV3275 Administration Guide Once the account is successfully registered users could use one of the following ways to bring up dial screen to start making calls e Take the handset off hook e Select an account from the account widget in the idle screen e On the bottom of the idle screen tap on icon to open dial screen e Tap on to open Phone application which will bring up dial screen Enter Number No Call Call Xu Lu 3165 E IER 3566 ABC DEF a 3000 3000 4 5 6 GHI JKL MNO a 3567 356 7 8 9 a 3304 PARS TUV WXYZ 3304 a 3301 0 E Video Call 3301 Figure 28 GXV3275 Dial Screen Firmware Version 1 0 3 6 GXV3275 User Guide Page 52 of 167 andstream Innovative IP Voice amp Video SET PROGRAMMABLE KEYS ON UNREGISTERED ACCOUNT GXV3275 allows end users to setup shortcut keys on the Phone app The shortcut keys only allows to take place the unregistered accounts From example if the phone enables the Account 1 and register it with a SIP server end users have to set the shor
6. 1 0 3 6 GXV3275 User Guide Page 39 of 167 SE ten Innovative IP Voice amp Video 2 Press the MENU button and tap on Preview option This will Zoom out all the screens as shown in Figure 17 Set up Home Idle Screen 3 The screen with f displayed is the HOME screen Others are shown with icon f Tap on the icon T to select the corresponding screen as the new HOME screen Figure 17 Set up Home Idle Screen e Add Delete idle screen As shown in Figure 17 Set up Home Idle Screen the screen with the blue frame highlighted is the current idle screen on the LCD Users could add or delete idle screen gt Add idle screen Tap on to add a new idle screen Users could add up to 9 idle screens gt Delete idle screen Tap on Q on the top right of the idle screen to delete the idle screen Please make sure the apps shortcuts or widgets on the idle screen are removed first Otherwise the Q icon won t show for the idle screen Firmware Version 1 0 3 6 GXV3275 User Guide Page 40 of 167 ndstream Innovative IP Voice amp Video Figure 18 Delete Idle Screen USE THE STATUS BAR The status bar on the top of the GXV3275 screen provides visual notifications for the system settings and status as well as quick access for important system settings To access it on the GXV3275 idle screen slowly slide down from the top to the bottom of the screen as the following figure shows IP 192 168 122 164 Cha jose ra
7. 108 Figure 109 Figure 110 Figure 111 Figure 112 Figure 113 Figure 114 Figure 115 Figure 116 Figure 117 Figure 118 Figure 119 Figure 120 Firmware Version 1 0 3 6 Sign in Google Account Restore Blocked Number GXV3275 Blacklist Add Blacklist Manually Add Number to Blacklist Edit Entry from Blacklist Blacklist Settings GXV3275 Call History GXV3275 Call History Options GXV3275 Call History Details GXV3275 SMS Message View SMS Dialog Create New Message Sign In Calendar with Google Account View Calendar View Calendar by Month View Calendar by Day Create Event Sign in Email Select Email Account Type Email Account Type RO Email Account Type IMAP ccccscccsseecseeceeeceseeceueeceueeseeeseeesees Email Account Type ESCHANGE Email Account Settings ccccccceeccceeeceeeeeeeeceeeeceseeseueeseueeseessaeeeees PASTS PG or sence teres acen see E E A A A E GXV3275 File Manager Select File ce ccccceccceeeeseeeeseeeeeeeeeaes File Manager Root Director GXV3275 File Manager Select Application to Send File GXV3275 User Guide Multiple Email Accounts ceca eeseeeeeaeeeseeeeseeeeaeeeeaes GOGXV327 9 lee GXV3275 GS Market Downloaded Applications es GXV3275 GS Market Installed Applications 000nn0nnnannaannannnannannna GXV3275 GS Market Uninstall Applcatons GXV3275 File Manager Select ie File Manager Root Directory cccccecccceeeeceeeceeee
8. 82 Restore Blocked Number Firmware Version 1 0 3 6 GXV3275 User Guide Page 99 of 167 Andstream Innovative IP Voice amp Video 4 Adialog will pop up for users to confirm Tap on OK to restore this number to call history and the number will be removed from blacklist DELETE BLOCK HISTORY 1 Inthe block history touch and press the entry for about 2 seconds until checkbox displays 2 Tap on the checkbox for the entries to be selected a indicates the entry is selected 3 Tapon to delete the selected entries Users could also tap on directly to clear all block history logs EDIT BLACKLIST Tap on E and users will see all the blacklist numbers ADD BLACKLIST 1 Tap on to start adding new entry to the blacklist The blacklist can be added manually add from contacts or added from call history Blacklist E 1002 3 11 07 aie 1002 WEIEN Add from contacts Add from call history Firmware Version 1 0 3 6 Figure 83 GXV3275 Blacklist Add Blacklist GXV3275 User Guide Page 100 of 167 dndstream Innovative IP Voice amp Video 2 The following figure shows manually adding number to blacklist Once Manually add option is selected a window will be prompted for users to enter the phone number in the first field and name other note information in the second field optional Tap on Save to finish the adding operation Blacklist aa E yo d lt 3 11 09 Add number to blacklist
9. Bluetooth device users must pair them first They will stay paired afterwards unless they are unpaired 1 Go to GXV3275 s Settings 2 Select Wireless amp Network and turn on Bluetooth 3 Tap on Bluetooth settings 4 Tap on the Bluetooth device to make it visible to all nearly Bluetooth devices 5 The GXV3275 scans and displays the IDs of all available Bluetooth devices in range If the device you would like to pair with does not show up in the list ensure that the other device is turned on and set to be discoverable 6 If the GXV3275 stops scanning before the other device is ready press Menu button and select Search for devices 7 Once the Bluetooth device shows up in the result tap on it to start pairing Confirm the passkey in the prompted message if any Or if passcode is required please refer to the device s documentation or other procedures to obtain the passcode Firmware Version 1 0 3 6 GXV3275 User Guide Page 162 of 167 Daten Innovative IP Voice amp Video Bluetooth settings laa ZO 16 25 GXV3275 Y kd disable headset mode ON Paired devices Xiaolong s iPhone d g Available devices C gxp2160_000b8259a99c 0 C gxp2160_000b8259a99a 0 LJ gxp2140_000b8259368d 0 Figure 150 GXV3275 Bluetooth Paired Device UNPAIR A BLUETOOTH DEVICE 1 Inthe Bluetooth settings tap on the Bluetooth device 2 Tap on Unpair For more information about Bluetooth feature on the GXV327
10. Calculator Move to Desktop Figure 8 Add Application Shortcut to the Desktop ADD WIDGET TO DESKTOP The GXV3275 provides widgets like account bar with different number of accounts supported clock calendar contacts Email MPK system setting shortcut weather and etc Users could conveniently add those widget to the desktop as preferred To add a widget 1 Press the Menu button and select Edit Widgets 2 Different widgets will be displayed on the bottom of the screen 3 Select and drag the widget to the desired spot to be placed on the desktop Please make sure there is enough space on the desktop Otherwise the widget won t be added Firmware Version 1 0 3 6 GXV3275 User Guide Page 33 of 167 andstream Innovative IP Voice amp Video lt 3 19 05 IP 192 168 122 164 sg Au Lu ey ef MPK Cont FileManager MPK Account Account l Account Fixe Analog clock COC 1192 168 120 166 SA 192 168 170 166 va EE Use Na Figure 9 Add Widget to the Desktop MANAGE DESKTOP ITEMS On the GXV3275 desktop users could tap on the desktop items to manage shortcuts and widgets The following operations can be done e Tap on the shortcut icon to open the application For example tap on FileManager icon to access file manager application e Tap on the widget to open and edit it For example tap on the digital clock on the desktop The clock settings will be brought up for users to set up timer st
11. Daniel 1004 R Ricky 1099 Figure 76 GXV3275 Contacts Add New Group Firmware Version 1 0 3 6 GXV3275 User Guide Page 94 of 167 Andstream Innovative IP Voice amp Video A Note e Users could also select group for the contact when adding or editing the contact e Ringtone can be assigned in group as well as single contact If the group has ringtone set to Custom Ringtone this ring tone has the highest priority when there is an incoming call to the contact CONTACTS STORAGE STATUS The GXV3275 contacts support up to 1000 entries To check contact storage status tap on Ki to bring up contacts options and select Storage Status Contacts Storage status Can store contacts up to 1000 entries Occupied 4 Available 996 Figure 77 GXV3275 Contacts Storage Status ADD ACCOUNT TO SYNC UP CONTACTS On the GXV3275 users could add 3rd party application account e g Gmail Microsoft Lync Skype and etc so that the contacts there could be added to the GXV3275 To add 3rd party application account 1 Make sure the 3rd party application is installed successfully For example install Skype from GS market if you would like to add Skype account s contacts to the GXV3275 Firmware Version 1 0 3 6 GXV3275 User Guide Page 95 of 167 dndstream Innovative IP Voice amp Video 2 Open contacts 3 Tapon Ki to bring up contacts options and select Account k Gg SO fH amp TD 16 54 Ad
12. Figure 8 Add Application Shortcut to the Desktop Figure 9 Add Widget to the Desktop Figure 10 Open Clock Widget Resize Digital Clock Widget Move Clock Widget Remove Clock Widget Figure 14 GXV3275 Choose Wallpaper Figure 15 GXV3275 Recent Applications GXV3275 Switch Idle Screens Set up Home Idle Screen Figure 11 Figure 12 Figure 13 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Delete Idle Screen GXV3275 Top Status Bar GXV3275 Top Status Bar Notification System Settings in Status Bar GXV3275 Keys GXV3275 Onscreen Keyboard English Keyboard GXV3275 Onscreen Keyboard Lowercase and Uppercase English Keyboard Number and Symbols English Keyboard More Symbols GXV3275 Account Widget GXV3275 Dial Screen GXV3275 Programmable Keys Figure 30 GXV3275 View Contacts Figure 31 GXV3275 Call History Figure 32 Direct IP Call Single Incoming Call Audio Single Incoming Call Video Single Incoming Call Preview 1 Single Incoming Call Preview 2 Call Waiting c ccccccecccsseecesecceeeceueeseueeseeeesaees E UR ein d e e EE Firmware Version 1 0 3 6 Table of Figures GXV3275 User Guide GXV3275 User Guide ES ten Innovative IP Voice amp Video Page 8 of 167 Figure 39 Figure 40 Figure 41 Figure 42 Figure 4
13. Jewelry Office Furniture Update Towels Bangles and Bracelets Drafts Designer Shoes Starts Now ER The National Memo 0k23 Important Walmart On Welfare Sent Mail LivingSocial Deals oe Sclerotherapy Spam The Campus Caller k ng Starred How messaging liberty will win the youth vote Trash L Occitane en Provence D Last Chance to Redeem Your Gaft LivingSocial Escapes Apr 13 All inclusive Canbbhean Resort for 3 Figure 104 Multiple Email Accounts Firmware Version 1 0 3 6 GXV3275 User Guide Page 121 of 167 Andstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide Page 122 of 167 andstream Innovative IP Voice amp Video GS MARKET The GXV3275 supports extensive amount of 3rd party Android applications Users could install those applications from the built in GS Market If Google Play application is installed from GS market users could log in and download all kinds of applications there as well Tap on E on the phone s menu or desktop to launch the GS Market Users could browse search download and install the apps from there for tools games and other applications VIEW APPS Open GS market and there are four different categories HOT APP GAME and TOOLS In the displayed applications tap on one of the application and users will be able to see the details such as descriptions publish date version rate comments and etc GS Market
14. New Contact dialog to manually add a new contact See Figure 68 GXV3275 Contacts Add New Contact 3 Type First name Last name Phone number and other information for the new contacts Please make sure the account number field is selected so the GXV3275 will use this account to dial out the new contact The account number field is located on the left of the Phone filed as highlighted below Firmware Version 1 0 3 6 GXV3275 User Guide Page 86 of 167 dndstream Innovative IP Voice amp Video New Contact lee Go O EE 7 14 21 X Cancel si OK First name Last name Phone Mobile 4 Phone Email Home A4 Email Address Home A Address Groups Select groups 4 Ringtone None P Figure 68 GXV3275 Contacts Add New Contact IMPORT EXPORT CONTACTS If the users have the GXV3275 phonebook file saved in local storage or external storage device that has been plugged into the GXV3275 the phonebook file can be directly imported to the Contacts There are three different formats supported for the phonebook file csv vcard and xml Users could manually create contacts first and export the phonebook file in csv vcard or xml format to take a look on the phonebook file To import contacts 1 Open Contacts 2 Tapon on the upper right of the Contacts screen 3 Select Import to bring up Import Contacts dialog Firmware Version 1 0 3 6 GXV3275 User Guide Page 87 of 167 dndstream Innovative IP Voice amp
15. Page 126 of 167 andstream Innovative IP Voice amp Video TOOLS FILE MANAGER File Manager is a tool that allows users to delete move copy paste send and rename files It helps users to access and manage files in local storage as well as external storage devices e g SD card USB flash drive Tap on EI on the phone s menu or desktop to launch File Manager application COPY AND PASTE FILES Follow the steps below to copy and paste a file on the GXV3275 Open file manager and navigate to the directory of the file to be copied Touch and press on the file 1 for about 2 seconds until the checkbox shows up 3 17 07 D 70 B Q T FileManager 1 Options WI LOST DIR gxv3240fw bi n Figure 109 GXV3275 File Manager Select File Select the files or folders to be copied Tap on 1 Options F to select all files or unselect all files Page 127 of 167 GXV3275 User Guide Firmware Version 1 0 3 6 Andstream Innovative IP Voice amp Video 3 Tap on and select Copy The file will be copied 4 Tap on the root directory Wi go back to the root directory Navigate to the destination folder where you would like to paste the file to FileManager lee Go OQ NEOR amp 17 13 Q G External Storage Internal Storage Figure 110 File Manager Root Directory FileManager aa l 70 A BIFE Internal Storage tmp Q L X Cancel i Pas
16. Video Import Contacts lao GD O 14 29 X Cancel Y OK Delete the History Replace duplicate entries File encoding UTF 8 A File Type xml 4 Select the file Not Selected Figure 69 GXV3275 Contacts Import Contacts 4 Fill in the import options and scroll down to the bottom of the screen 5 Tap on Select the file to import phonebook file from the directory in internal or external storage device To export contacts 1 Open Contacts 2 Tapon on the upper right of the Contacts screen 3 Select Export to bring up Export Contacts dialog Firmware Version 1 0 3 6 GXV3275 User Guide Page 88 of 167 andstream Innovative IP Voice amp Video Export Contacts a Gi O lt 3 15 29 X Cancel vV OK File encoding UTF 8 A File Type csv 4 Choose Directory mnt usb1 3275 Figure 70 GXV3275 Contacts Export Contacts 4 Select the file encoding and file type for the exported phonebook file By default the GXV3275 is using UTF 8 as the encoding method 5 Tap on Choose Directory and select the directory where the phonebook file will be exported to DOWNLOAD CONTACTS The GXV3275 supports downloading XML phonebook from a remote HTTP TFTP server to local Contacts When downloading the phonebook the GXV3275 sends request to the HTTP TFITP server looking for file phonebook xml For more details about GXV3275 phonebook please refer to the following link http Awww grandstream com products
17. all subsequent calls e Dial 31 Disable Call Waiting e Dial 50 Enable Call Waiting e Dial 51 Block Caller ID per call e Dial 67 followed by the phone number Send Caller ID per call e Dial 82 followed by the phone number Disable Call Waiting per Call e Dial 70 followed by the phone number Enable Call Waiting per Call e Dial 71 followed by the phone number Unconditional Call Forward To set up unconditional call forward e Dial 72 followed by the phone number to forward the call Cancel Unconditional Call Forward To cancel the unconditional call forward e Dial 73 Paging Call e Dial 74 followed by the phone number to send the paging call Firmware Version 1 0 3 6 GXV3275 User Guide Page 82 of 167 Daten Innovative IP Voice amp Video Force Audio Calling per call 83 e Dial 83 followed by the phone number to send the audio call 84 Force Video Calling per call e Dial 84 followed by the phone number to send the video call 90 Busy Call Forward To set up busy call forward e Dial 90 followed by the phone number to forward the call 94 Cancel Busy Call Forward To cancel the busy call forward e Dial 91 Delayed Call Forward To set up delayed call forward KE e Dial 92 followed by the number to forward the call The default timeout before the call is forwarded is 20 seconds 93 Cancel Delayed Call Forward To cancel the delayed call forward e Dial 93 Firmware Ver
18. conferencing solution and the functionality of a tablet businesses throughout the world can now use the GXV32 75 for all communication and productivity needs A Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty A Warning Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com support Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted Firmware Version 1 0 3 6 GXV3275 User Guide Page 16 of 167 ES ten Innovative IP Voice amp Video A FCC Caution Any Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This eq
19. enabled and connected Signal level 1 Wi Fi is enabled and connected Signal level 2 Wi Fi is enabled and connected Signal level 3 Wi Fi is enabled and connected Signal level 4 Onscreen keyboard is activated Bluetooth is enabled and connected Bluetooth is enabled but not connected Bluetooth headset is connected Bluetooth headset is being used for calls Downloading files via Bluetooth Alarm is set up and enabled DND is enabled GXV3275 User Guide Page 43 of 167 j y A Firmware Version 1 0 3 6 dndstream Innovative IP Voice amp Video Mute is enabled Silent mode is enabled When it s on the incoming call message won t produce ring tone notification tone from phone s speaker SD Card is inserted SD Card space full USB flash drive is inserted Downloading files via Internet connection Updating applications Calendar has event scheduled Unread voicemail to be retrieved Unread Email to be retrieved FTP server is running Incoming call from blacklist contact Camera is disabled Contact storage is full HDMI cable is connected to display device New SMS message to be retrieved SMS Message sent failure The phone is powered up using PoE Call forward is set up for SIP account 1 Call forward is set up for SIP account 2 GXV3275 User Guide Page 44 of 167 ts e SE D Firmware Version 1 0 3 6 Call forward is set up for SIP acc
20. la Go gt lt gt 15 19 HOT APP GAME TOOLS og Google Play ad Tuneln Radio Pandora Inter p ki wn kkkkk P rr 5 35M_ Free BJ 302M Free 4 28M Free Open Open Open Angry Birds R You YouTube skype OD ikke ER S pee KS 22 18M Free 0 80M Free 16 42M_ Free Open Open Open The Weather Lync 2013 Google Voice Weather Mataia kki Ki tot tok Sia 4 05M Free 15 73M Free 453M _ Free Install Install Install Figure 105 GXV3275 GS Market SEARCH APPS Open GS market and tap on aj Input the key words for the app you are looking for Firmware Version 1 0 3 6 GXV3275 User Guide Page 123 of 167 Andstream Innovative IP Voice amp Video DOWNLOAD AND INSTALL APPS Open GS market and find the app you would like to install 2 Tap on Install softkey for the app It will start downloading 3 Once downloaded the installation process will start automatically 4 Tap on to view the downloaded apps and installed apps from GS market GS Market lee Go lt gt 15 20 DOWNLOAD INSTALLED L Yu YouTube Version 2 1 6 Storage 814 53 K Angry Birds Rio Version AA Storage 22 18M Tuneln Radio Version 6 5 Storage 3 02 M S skype Version 4 6 0 42007 Storage 16 42 M Uninstall E T Comal CH E 3 a ech CH C 3 a Comal CH Pandora Internet Radio P Version ll Storage 4 28 M U
21. on the phone s menu or desktop to launch the Browser application Firmware Version 1 0 3 6 GXV3275 User Guide Page 151 of 167 CE e Aanastream Innovative IP Voice amp Video Browser Grandstream N Ss C http www grandstream com LE Products Support Partners Company Search rs wa 4 Select Language gt Select Language French German italan T P ae Portuguese Russian 4 Que 4 Select L anguage Hort ez devisc Figure 139 GXV3275 Web Browser e Touch the screen and scroll up down left right to view the web page e Double tap on the screen to zoom in zoom out Or use two fingers on the screen to pinch in or spreading out the page e Press the MENU button to access more options including bookmarks share the page and etc Browser aa Grandstream N E http w New tab New incognito tab Search Share page 2 Select Language gt Find on page Request desktop site Save for offline reading Page info He iano lt Wl Settings v s Figure 140 GXV3275 Browser Menu Options Firmware Version 1 0 3 6 GXV3275 User Guide Page 152 of 167 e To open anew window tap on icon on the right side of the tab Browser Grandstream N C http www grandstream com Fe e d Products innovative IP Voice amp Video Support Partners Company S
22. options apps and etc to press onscreen buttons eg End or Options softkey during the call to type letters and symbols using the onscreen keyboard e Long Press Touch the screen with fingertip and press for about 2 seconds without lifting your finger from the screen till an action occurs For example long press on a picture to bring up selection option e Flick and Slide Touch the screen with fingertip and slide over the screen For example user could slide up to scroll up the page slide down to open dropdown menu slide left or slide right to delete an item from the list If your finger stays on the screen for too long the item may be selected and sliding won t occur e Press and Drag Touch and press the item then move it by dragging it up down left or right without lifting your finger from the screen e Zoom In Zoom Out Place two fingers on the screen then pinch them together zoom out or spread them apart zoom in e Double Tap Quickly touch the screen twice with fingertip to switch between default display and zoomed in display This is usually used when viewing photos or web pages USE THE DESKTOP DESKTOP MENU When the GXV3275 is on idle screen press the MENU button Eto bring up phone s menu Users can access the following in the desktop menu Firmware Version 1 0 3 6 GXV3275 User Guide Page 31 of 167 Andstream Innovative IP Voice amp Video IP 192 168 40 132 5007 5007 Wallpaper Preview Edi
23. screen on GXV3275 2 Under Mode button in the call screen tap on it and select the mode as IP Call 3 Input the target IP address For example if the target IP address is 192 168 1 60 and the port is 5062 e 192 168 1 60 5062 input the following 192 168 1 60 5062 The key represents the dot and the key represents the colon Zi 4 Tap on audio call only or video call to dial out Firmware Version 1 0 3 6 GXV3275 User Guide Page 56 of 167 Andstream Innovative IP Voice amp Video Enter Number No Call IP Call FI eg 92168124 192 168 124 123 5062 192 168 124 IPVideoTalk P 7 161837 1 2 3 Ex Lyne 2013 jose ramirez A 5 6 B GHI JKL MNO Y 7 Audio Call T 8 9 PORS TUV WXYZ 0 d Video Call Figure 32 Direct IP Call A Note e The will represent colon in direct IP call rather than SEND key as in normal phone call e Port number is not mandatory when making direct IP call e Users need activate the first account on the GXV3275 to complete direct IP call e f you have a SIP server configured direct IP call still works If the devices are behind NAT users might need configure NAT Traversal before using direct IP call If you are using STUN direct IP call will also use STUN e The phone needs to configure option User Random Port to No to accept direct IP calls e In GXV3275 Contacts if the phone number is IP address direct IP call can be ma
24. ten Innovative IP Voice amp Video SIDE VIEW Figure 3 GXV3275 Side View Table 5 GXV3275 Side View Item Name Description 1 Mini HDMI Port Connect display device to the HDMI port via HDMI cable 2 3 5mm Headset Port Connect 3 5mm headset 3 SD Card Port Connect SD storage device to the SD Card Slot 4 USB Port USB devices can be connected via the USB port For example connect a USB flash drive to save captured pictures To set up the GXV3275 as your desk phone follow the steps below 1 Take the phone stand out on the back and adjust the angle to place the phone steady on the desk 2 Connect the handset and main phone case with the phone cord 3 Connect the LAN port of the phone to the RJ 45 socket of a hub switch or a router LAN side of the router using the Ethernet cable 4 Connect the 12V DC output plug to the power jack on the phone plug the power adapter into an electrical outlet If POE switch is used in step 3 this step could be skipped 5 The LCD will display the booting up screen or firmware upgrading information Before continuing please wait for the main screen display to show up Firmware Version 1 0 3 6 GXV3275 User Guide Page 26 of 167 ES ten Innovative IP Voice amp Video SAFETY COMPLIANCES The GXV3275 phone complies with FCC CE and various safety standards The GXV3275 power adapter is compliant with the UL standard Use the universal power adapter provided with the GXV3275 package onl
25. timeout interval can be configured under web GUI gt Account gt Call Settings e GXV3275 allows users to press key as SEND key This behavior can be disabled via option Use as Dial Key under web GUI gt Account gt Call Settings e When the user enters the digit on the dial screen if there is digit matching call history or contacts name number the drop down list will show the numbers For example if John is saved in the contacts entering 5 JKL 6 MNO 4 GHI 6 MNO will show call log with 5646 as the first four digits as well as John s number Users could then directly select one of them from the list instead of entering all the digits REDIAL Users can dial out the last dialed number if there is dialed call log using the same SIP account making the call last time 1 Enter the dial screen 2 A list of dialed call will be displayed on the left side of the dial pad Tap on the number you would like to call to redial DIAL A NUMBER VIA CONTACT Follow the steps below to dial a number via Contact 1 Access Contacts by tapping on icon on the bottom of the idle screen or selecting E3 from phone s menu 2 Navigate in the contacts entries by sliding up down on the screen 3 Tap on the dial icon for the onte Firmware Version 1 0 3 6 GXV3275 User Guide Page 54 of 167 andstream Innovative IP Voice amp Video Contacts A A B andy 3546 e a D E D F a H Dad EBEE i al J RK L L Ab
26. 16 54 Contacts Figure 45 Blind Transfer A Note e f wrong digits are entered tap on lt 3 to delete the digit one by one e f users would like to cancel the transfer press button to go back to the previous talking screen Firmware Version 1 0 3 6 GXV3275 User Guide Page 66 of 167 SE ten Innovative IP Voice amp Video AUTO ATTENDED TRANSFER The GXV32 75 support auto attended transfer which provides users a fast and easy way to complete attended transfer 1 During the active call tap on More softkey 2 Select Transfer to bring up transfer screen 3 Select transfer mode as Attended by tapping on the mode selection area as highlighted in Figure 46 Auto Attended Transfer lee SS GO 6 FO C 16 54 Attended 7 2 ABC DEF 4 5 6 GHI JKL MNO D 8 9 PQRS TUV WXYZ Contacts 0 Figure 46 Auto Attended Transfer Enter the digits and then press the Send soft key on the right 5 When the GXV3275 hears the ringback tone the following screen will show Users could tap on Cancel to cancel the transfer or simply hang up the call by hanging up the handset to complete call transfer before answer Firmware Version 1 0 3 6 GXV3275 User Guide Page 67 of 167 Cf ker ef Hi al TTT e Aanastream Innovative IP Voice amp Video Cancel transferring or end the call to access attended transfer before answer Cancel Figure 47 Auto Attended Transfer Tra
27. 3 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Figure 75 Figure 76 Figure 77 Figure 78 Figure 79 Firmware Version 1 0 3 6 GXV3275 Call Recordmg GXV S27 eCHTR ON Turn on Video during Audio Call Accept Video during Audio Call Switch Audio Channel during Ca Switch Audio Channel during Call BING VV AINGT OM soenoe EE E EEEE EEEE ENNEA Auto Attended Transfer A Auto Attended Transfer Transiermg Auto Attended Transfer Got Attended WRC cscnsecdecesoteteeuededorenssadtsenadddedachecdesenadaddewuseedicunididebsnieads GXV3275 Conference Screen n nnonnnennnannnreorronrrrrrernrrnnernrrnrererenne GXV3275 Conference Add New Call to the Conference GXV3275 Conference Add Existing Call to Conference 3 way Conference Call Eetablehed GXV3275 Conference Remove Party from Conference Missed Call Screen EE Enable Disable DNI Retrieve Voicemail nannannannnnnnnnnnnnnnnnrnnrnronrnnronrrnrrnrrnrrnrrnrrnrrrrrnrnne Call Forward Unconditional ccccecccececeeeeeeeeeeeseeeeeeeeeueeaueeaneeaaes Call Forward Time Based cccceccceccceeeceeceeeeaeeeeeeeee
28. 3275 can be connected to network if Wi Fi is available within the area TURN ON OFF WI FI 1 Go to GXV3275 s Settings 2 Touch Wireless amp Network 3 Check or uncheck the option for Wi Fi T Or users could open the top status bar gt System Settings and tap on WI FI icon to turn it on off Firmware Version 1 0 3 6 GXV3275 User Guide Page 159 of 167 clean Innovative IP Voice amp Video ADD WI FI NETWORKS Once Wi Fi is turned on GXV3275 will automatically start the scanning within the range Go to GXV3275 s Settings Touch Wireless amp Network Touch Wi Fi Settings A list of Wi Fi networks will be displayed as scanning result Tap on the SSID and enter the correct password information to connect to the selected Wi Fi network The phone will start connecting to the Wi Fi The status bar will show Wi Fi signal strength 7 Once it s added and the password is remembered the GXV3275 will connect to it again when the SSID is within the range OF ae ee 1 a Wi Fi settings LA Guest Signal strength Good Security WPA2 PSK Password Chaws nacewnrd Cancel Figure 148 GXV3275 Connect to Wi Fi 8 The previous steps allow the GXV3275 to connect the WiFi network with DHCP setting by default If it needs to connected the WiFi with static IP or PPPoE setting please scroll down the setting window and tap to check the Show advanced options Then the window will show up the IP settings at the bottom I
29. 3275 phone handset with cord base stand universal power supply network cable lens cleaning cloth quick installation guide brochure GPL license FCC Part 15 CFR 47 Class B UL 60950 power adapter CE EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 EN60950 1 EN62479 RoHS RCM AS ACIF S004 AS NZS CISPR 22 24 AS NZS 60950 AS NZS 4268 GXV3275 User Guide Page 21 of 167 Andstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide Page 22 of 167 INSTALLATION EQUIPMENT PACKAGING Firmware Version 1 0 3 6 Table 2 GXV3275 Equipment Packaging Main Case with built in phone stand Handset Phone Cord 12V DC Power Adaptor Ethernet Cable Wall Mount Screen Cleaning Cloth Quick Installation Guide GXV3275 User Guide SE ten Innovative IP Voice amp Video Page 23 of 167 CONNECT YOUR PHONE FRONT VIEW Item Name 1 Front Camera 2 MWI LED Indicator 3 LCD 4 Volume Down 5 Volume Up 6 Home 7 Menu 8 Back 9 Handset Firmware Version 1 0 3 6 SE ten Innovative IP Voice amp Video GRANDSTREAM GXV3275 gi C A D 4 5 6 Figure 1 GXV3275 Front Table 3 GXV3275 Front View Description Mega pixel front camera The angle can be adjusted and the camera can be blocked by scrolling up down the wheel on the back of the camera To indicate message status call status and phone s system s
30. 5 please refer to the link below http www grandstream com products gxv_series gxv3275 documents gxv3275 bluetooth quide pdf EHS HEADSET The GXV3275 supports normal RJO headset and EHS headset Plantronics and Jabra To use Plantronics EHS headset 1 Go to the GXV3275 web GUI gt Maintenance gt Device Manager Headset Type Select Plantronics EHS or Jabra EHS and reboot the phone to take effect 2 Connect EHS Headset to the GXV3275 Insert headset connector into the RJ9 headset port on the back of GXV3275 Firmware Version 1 0 3 6 GXV3275 User Guide Page 163 of 167 andstream Innovative IP Voice amp Video USB The GXV3275 supports USB connection with USB storage devices To connect and access USB storage device 1 Insert USB storage device into USB port at the back of the GXV3275 It will take a few seconds for the GXV3275 to prepare the connection Then the USB storage icon 2 will show on the status bar 3 To access USB storage go to GXV3275 MENU gt File Manager gt USB Disk Tap on it to access and manage your data aI MEME lee GD 6 FO t 17 05 gd 000 Internal Gs l Giora USB Disk1 p Screensaver Figure 151 USB Storage Device Connected to GXV3275 SD CARD 1 Insert your SD card into SD Card slot at the back of GXV3275 Please make sure the SD Card is inserted with right direction on the GXV3275 as indicated on the SD card slot 2 It will take a few seconds for the GXV3275 to pre
31. 66 of 167 Daten Innovative IP Voice amp Video EXPERIENCING THE GXV3275 APPLICATION PHONE Please visit our website hittp Wwww grandstream com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technical support member or submit a trouble ticket online to receive in depth support Thank you again for purchasing Grandstream Enterprise Application phone it will be sure to bring convenience and color to both your business and personal life Android is a trademark of Google Inc Skype and Lync are Registered Trademarks of Microsoft Corporation H KH im j TM HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Firmware Version 1 0 3 6 GXV3275 User Guide Page 167 of 167
32. Am Innovative IP Voice amp Video Grandstream Networks Inc GXV3275 IP Multimedia Phone for Android User Guide This page intentionally left blank SE ten Innovative IP Voice amp Video GXV3275 User Guide index DOCUMENT BURPOSE cccccccccccccecceccecceccencecceccencecuanuucunnuncuncunnunnueneeneenes 12 GNU GPL INFORMATION NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN KN NNN NNN NENNEN 13 CHANGE LOG NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NNN NN NNN NNN NNN NNN NNN KEN NNN 15 FIRMWARE VERSION 1 0 3 6 ccccccccccccccccccccccccuccuccuucucccuucuuucuucucuuuuucuuceeuuduuceuuusuucuecesuusuecueceucuenecens 15 FIRMWARE VERSION 1 0 1 b EEEE EEEE EEEE EEEE LERALERA AE EAn annann na 15 FIRMWARE VERSION 1 0 1 39 ooo cocci ccc ccccccccccccccuccccuuucueccuueeuucuuaucuucuuauececuucuuceeuusuucuecesuuauucuecusuesueens 15 FIRMWARE VERSION 10120 15 WELCOME uu ccccccccccccecceccecceccenceccencencenuuncencencentenceccencentenuenuesuencecuenuenueneennes 16 PRODUCT OVERVIEW ccccccccecccccecceccecceccencecceccencencenuencecuucuncuncunuueneeneenes 19 FEATURE HIGHTLIGHTS 20 00 c ccc cece cece cccccccccccccccuccuucccccuuucuueeuucuucucuucuucuucecuuauucecuusuucuecesuucuusuusueuesneaeans 19 GXV3275 TECHNICAL SPECIFICATIONS 0 o oo cece ccc cc nananana annn nannan anaana anana AEAEE AERALA Aaa nanan nanana 19 INSTALLATION cccccccecceccccceccecccccccceccencencencencencencencenceccenuecuencencenuenueneenes 23 EQUIPM
33. Codec Video Codec and Capabilities Telephony Features Sample Applications Applications Deployment HD Audio Base Stand Qos Security Multi language Upgrade Provisioning Power and Green Energy Efficiency Firmware Version 1 0 3 6 ES ten Innovative IP Voice amp Video RJ9 headset jack allowing EHS with Plantronics headsets 3 5mm stereo headset with microphone dual USB ports SD mini HDMI 2 function keys VOLUME 3 dedicated Android keys for HOME MENU and BACK Support for G 711u a G 722 wide band G 726 32 G 729 pending iLBC Opus pending in band and out of band DTMF In audio RFC2833 SIP INFO H 264 BP MP HP video resolution up to 720p HD frame rate up to 30 fps bit rate up to 2Mbps 3 way video conference anti flickering auto focus and auto exposure PIP Picture in Picture on screen display camera block still picture capture store video recording visual voice message indicator Hold transfer forward unconditional no answer busy call park pickup 6 way audio conference shared call appearance SCA bridged line appearance BLA virtual MPK downloadable phone book XML LDAP call waiting call history boss secretary virtual button flexible dial plan hot desking personalized music ringtones server redundancy amp fail over Skype Google Hangouts Microsoft Lync Web browser GoToMeeting Facebook Twitter Youtube news weather stock Internet Radio Pandora
34. E MAMER 162 PAIR GXV3275 WITH A BLUETOOTH DEVICE sssssessssssssssssesseseeeeaearrrrrrrrrrrrrrrreeeeeeee 162 Ree ee 163 BHG HEAD EE 163 PI gece setae ae ca gnceey caresses sec avveng Seca sence hese p ope os dere 164 Se eee 164 HEMI DEVICE mergani pinatra E A sees eae deen 165 Firmware Version 1 0 3 6 GXV3275 User Guide Page 5 of 167 G ien Innovative IP Voic EXPERIENCING THE GXV3275 APPLICATION PHONE 00 167 Firmware Version 1 0 3 6 GXV3275 User Guide Page 6 of 167 SE ten Innovative IP Voice amp Video Table of Tables GXV3275 User Guide Table 1 GXV3275 Technical Gpecfcatons 19 Table 2 GXV3275 Equipment Packaging 0 nnannannannnnnnnnnnnnnnnnenrnrrsrrnnrenrerrsnrnnrnrrnrrnrrerrnrrerrnrrerrerrrrrrnrrne 23 f 9 160 Wa G5 He e 24 Table 4 GXV3275 Back AE 25 Table E WT EEN ET 26 Table 6 GXV3275 Status Bar Notification ICONS cece ccccceccceeeceeceeeeeeeeeeeceueeeueesueeeueeseesseeseeteeessueeaaes 42 dE ENEE 47 Table 6 GAV3279 WV IED ER 50 Table 9 GAV 3275 Feature Code irises onniscacnsdvsnnenwaradadensdednn onnieioaaneunaenneunaitedasinsiskienensisasassnbauameasabadoansnsaedsuainass 81 Firmware Version 1 0 3 6 GXV3275 User Guide Page 7 of 167 Figure 1 GXV3275 Front Figure 2 GXV3275 Back View Figure 3 GXV3275 Side View Figure 4 GXV3275 Default Home Screen Figure 5 GXV3275 Onscreen Menu Figure 6 GXV3275 Finger Gestures on the Touch Screen Figure 7 GXV3275 Desktop Menu
35. EARCH ee 120 E MALF OLD E ne ene ee ee ne E E ee eee eee 120 MULTIPLE EMAILACCOUNT ee 121 Ga MARRET oee E 123 VIEW A O aiea aE E EE E E steed EEE E E a EE 123 Eege 123 DOWNLOAD AND IINSTALLAPP EE 124 BEE 124 Bi Mie GTA CEARP onenei iE A eta peg descent eee E ees 125 ee E 127 WIR Me E 127 GO ee a AN DY coo TE FIET Pe ee et ee ee E eer er ee eer ee ee 127 le 129 ENEE 130 EE 132 ET al ere a eee re ee eee 133 EE eebe 134 RECORDER E 136 NORMVALCRECOR EE 136 Eege 138 BLO Wee 139 PEOGA TON errr reer eer ere rere ee ee E E ee AE 139 Firmware Version 1 0 3 6 GXV3275 User Guide Page 4 of 167 CE ten nnovative IP Voice amp Video W e 140 OS PII A eege 143 Eet 143 RER 143 EE Eeer 144 ANGLE ADJUSTMENT s1111ttttttttttttttttttttttttttttttttbtt tbtt bttb ss stnran rrrtrrrrrrrnrerrrreeeeene ntanna nenna nanne 144 RENE e A A A E E 145 CALER EE 145 AE 147 PLAY E 147 ele 149 Siet 150 Eeer 150 EE EE 150 EDIT PLAVO ee ne Eee nT E ee ee ee ee 151 BROSWER eebe 151 STE 154 EE tee 154 UE RSO WOCE T arera A EE AE AEA en oe eer AE E E AE ene ee 154 ee OI 154 NEE teen 155 ee e 155 UCE WEATHER WIDGE E 155 BEEN 156 CONNECT TO NETWORK AND DEVICES ccccceeeseeeeeeeeeeeeeeeeeeeeees 159 ETHERNET aean ee ree eee eee ener eee ee eee eee 159 ME 159 TAIT ONO IE ees consernae cap sactcspvseepntdasesces ten step saeco oo sogede notes anette eset 159 ADDO Ee e 160 BEE 161 TURN ONOFF BLE Eeer 162 CHANGE BLUETOOTH DEVIC
36. ENT PACKAGING c cccccccccccccccccccccccccccccccuucuuccuucceuecuucueaecuuauucesuucuuaueceuuuduecueusuusuusuucueuneuennas 23 CONNECT YOUR PHONE cece cc ccccccccccccccccccccccuccuucceuccucuucuuauuceeuucuuaucesuuauucecuusuvauecesuuauesuusuenesueaneus 24 PRON VE EEN 24 ETC VV EE 25 EE 26 SAFETY COMPLIANCE EE 27 TEE ECO NEE 27 GETTING TO KNOW GXV3275 ccccccccccccccceccecceccencenceccecuenueceenueneenuuneeneens 29 USE THE TOUCHSCHREEN cccccccc ccc ccccccccccccccccuccucccaccuucccuucuucueaeuuuauucucuucuuaueceuuusuecueuusuucuusuucueunsueunas 29 USE THE DESKTOP 2 00 c ccc ccc ccccc cece ccc cccccccccccccccuucuucceuecuucuecucuucuucuuecuuauedueueuuuaueceunusuesuucueceuuusuuceeuvaneunes 31 DESKTOP MENG RE 31 ADD APPLICATION SHORTCUT TODESKITOD 33 ADD WIDGET TODESKITOD kannn rannan rA RAAPA ARADR A ADAPA nna nanna 33 MANAGE DESKTOP ITEMS cccccccccccecccccccccccccuccucncecuenseuenuuuunuecuunennenuanunuennenuausnnsnusuunuunnsnusnennuansnss 34 SFT MAL ire EE 37 MANAGE RUNNING APPLICATIONS ccccccecceccececceccuccccuccuecuenenuenuanunuenuenusnsnnenuenuenususnnsnnsnsnsnes 38 IDE SGREE H 39 SWITCH IDLE SCREENS EE 39 Firmware Version 1 0 3 6 GXV3275 User Guide Page 1 of 167 nnovative IP Voice amp Video Este H SET UP IDLE SCHREEN ann nnk e nnn a nn n EDA L E I E EE I EEE I EE I Earran 3 USE THE STATUS BAR 41 NOTIFICATIONS IN STATUS Rap 42 SYSTEM SETTINGS IN STATUS BAR 46 USE THE GXV3275 KEYS cccccccsessessecsesscsucsucsscscsuces
37. Flashing Missed call s New voicemail s New SIP Message s men High memory usage Maximum contact storage e Fast Flashing Upgrading Firmware Version 1 0 3 6 GXV3275 User Guide Page 50 of 167 ndstream Innovative IP Voice amp Video MAKE PHONE CALLS REGISTER SIP ACCOUNTS The GXV32 75 supports up to 6 independent SIP accounts including a pre configured IPVideoTalk account registered on account 6 Users can make video calls and send messages to other IPVideoTalk accounts registered on another GXV32xx GXV31xx Each account can have separate SIP servers usernames and NAT configurations ACCOUNT STATUS On the idle screen the account widget shows account name number and registration status e The following figure shows the accounts are successfully registered account icon is green e If the account icon is grey it s still trying to register or unable to register e lf the users have enabled Shared Call Appearance on the registered account the account icon will be blue CN e Microsoft Lync account and Bluetooth handsfree profile account will be displayed here too if any IP 192 168 122 164 Xu Lu LATTE 3165 0101837 jose ramirez hi ttelco co Figure 27 GXV3275 Account Widget Firmware Version 1 0 3 6 GXV3275 User Guide Page 51 of 167 andstream Innovative IP Voice amp Video CONFIGURE SIP ACCOUNT To register SIP account users could directly configure from phone s LCD menu gt Settings
38. LAA LLLA IL LEAI L EAA ELENA E EAEE EEEE LEEA EEE an 62 TURN ON VIDEO DURING AUDIO CAL 63 SWITCH AUDIO CHANNEL DURING CALL ccsessesscssececsecsessessesecsucecsesecsucsrsseesesetsneetsetsesstsatsetsseeeee 64 CALLTRANSEER 66 BLIND TRANSEER snn nnn n nnn ann n Ea Lnn E ILA EE I EEE I EE I EEE IEEE nrnna 66 AUTO ATTENDED TRANSEER 67 ATTENDED TRANSFER aan aasaaianssoannnsoninnoniknkunnnkn enn nne nnn Ennn nan n L E I A EE I AEE I EA Enana nns 69 6 WAY CONEERENCE 70 INITIATE CONEERENCE annn k nonn nn ennL nE I Ana I E EE I EEE I EE Eanna 70 REMOVE PARTY FROM CONEERENCE 72 END CONFERENCE v 0 scssssessessessesecsecsecsessesecsessussesscsucsussssesecsussussessssessussesivsecsassssnsassassnsassseseee 73 HOLD AND RESUME CONFERENCE wu cssssscscssessessesscsecsessesscsecscsesscsecsusssssvsecsucsesessecsussesarsneseeee 73 AUTO CONFERENCE MODE enn nnn ann nae n L Enn n E I EEEE I EE n aaar nnns 73 Ir ee RE 74 DND DO NOT DISTURB cccsessessessessececsuceecsesecsucsscsessesussucsucsesecsussussesstsassusstssesetsutseetsasstsatseesseeeee 74 VOICEMAIL MESSAGE WAITING INDIGATION ss iisisiisssaiiiisiiikneonikkk nikinka kikkaa rikna rinanrrnrnnn rrna 76 CALL FORWARD 76 Firmware Version 1 0 3 6 GXV3275 User Guide Page 2 of 167 Este nnovative IP Voice amp Video VUE RE a e REY EE 78 SHARED CALL APPEARANCE GA 80 CALCFEATOURE eee ee en ee EE E ee ee ee ee 81 CONTAC KEE 85 Baler WE Oy bs mere ne ee E E E E A E 85 ERR 86 IMPOR Tie
39. List nothing gonna change my love for you Save As Ringtone j wm ee Unknown artist Figure 136 GXV3275 Music Options Firmware Version 1 0 3 6 GXV3275 User Guide Page 149 of 167 SORT MUSIC andstream Innovative IP Voice amp Video On the top menu of the Music application users can sort music by Song Artist Album and Playlist lat amp gt amp DS 16 20 Playlists nothing gonna change my love for you Unknown artist 1 28 0 34 Figure 137 GXV3275 Music Sort Songs SEARCH MUSIC 1 Tap on to access the lists of songs 2 Tapon and enter the name of the song to search CREATE PLAYLIST 1 Tap on I to access Playlists 2 Tapon to create a new playlist Firmware Version 1 0 3 6 GXV3275 User Guide Page 150 of 167 Andstream Innovative IP Voice amp Video k ED amp gt 16 23 Playlist Name New playlist 1 Cancel Figure 138 GXV3275 Music Create Playlist EDIT PLAYLIST 1 Tap on lt to access Playlists Touch and press one of the playlist for about 3 seconds to select it 3 Press to bring up options to play the playlist or rename the playlist 4 Tap on to delete the selected playlist Once the playlist is created users can touch and press it for about 3 seconds BROSWER GXV3275 browser could be used in a similar way as a PC based web browser i e open web pages bookmarks view history search and etc Tap
40. Ore COIN TA GTS ege 87 BIO WO TER 89 SEARCH CONTACT ee 90 ERT 91 MAPE A O7 2 amp i F O18 5 21 OF SS ener renner eee errr rene errr enn eer ee eee 91 SEND SMS MESSAGE TO CONTAC FS paren tener ener Tener EEEE 91 SELF OFCON E 91 AOD CONTACTS TOFAVOR ITE Garer reier E A ve vesenternceuseeseieedereserietecoseons 92 EOT CONTACT ee 93 SEND CONTACTS TO DESKTOP SHORT CUT rensririnrinenern nr E deren 93 SHARE CONTACTS VIA BLUETOOTH cretestecesnccseesste constenisemsaties deer EA a i 94 ADD CONTACTO POSER GEIS E 94 Ee 94 COIN TG TSS OG eege 95 ADD ACCOUNT TO SYNC UP CONTACTS eeggebgegueeggegepete ge gege douesnendiedsabecsbdeae nienteberpeetiebeetnereeieers 95 LDAF PHONEBOOK eege 98 BOADRWORKS ELE EE KE 98 EUR ei d Bn E 99 BLOCK aos LO E 99 RESTORE BLOCKED Ee 99 DELETE PLOCKA TOR E 100 E DIF ELAC ROUGE aero E O E T 100 AOD DEAC REN T ee E E E E 100 EDT ee 101 DEEE TE BLACK E 102 SIE ER ERR e EE 102 SR TR te A SE 105 LOCAL CALLHMSTORY EE 105 DACOUTF FROM GALCH OTOR ee 106 CACETE Ee 106 DELETE CACC TOR E 107 ACETO TOR RT 107 Firmware Version 1 0 3 6 GXV3275 User Guide Page 3 of 167 ndstream Innovative IP Voice amp Video BROADWORKS XSI CALL HISTORY ccc cece cece ee eee teeter rere eee a eee A aai 108 E 109 ENEE 109 CREATE NEW ee 110 BaD a fe ee E E E ee ere E ee 111 CALENDA serre 113 SileC RIEe RE 113 VIEW e Te E 113 CREATE NEEN 115 CALENDAR OPTIONS E 116 m A E E E E A E ee 117 GAIN TT 117 EMAL e ag LE 120 SEND E 120 S
41. Tap on on the phone s menu or desktop to launch the Recorder application NORMAL RECORDER Normal recorder shows the recording files recorded using the Recorder application Firmware Version 1 0 3 6 GXV3275 User Guide Page 136 of 167 Andstream Innovative IP Voice amp Video Recorder NORMAL CALL 20140414152509717 Duration 00 08 15 25 2014041415244326 7 Duration 00 10 15 24 Figure 122 Normal Recorder To use the recorder app to record audio tap on open the recorder 1 Tap on to start recording Recorder mii gt lt gt 15 25 Record X Cancel Figure 123 Normal Recorder Start Recording Firmware Version 1 0 3 6 GXV3275 User Guide Page 137 of 167 SE ten Innovative IP Voice amp Video 2 Tap on Save to end recording Recorder a Go OS lt gt 15 26 X Cancel Figure 124 Normal Recorder End Recording 3 The file will be saved and accessible under Recorder application Normal category Tap on the recording file to play the recording CALL RECORDER During an active call users have the option to record the conversation The recorded conversation can be retrieved here LG le DO df amp 15 27 Recorder Talking Alice NORMAL CALL Add Call 00 00 05 gt Clair Duration 00 03 15 28 Ra Clair Transfer Start Recording Video On Conf Mute Keypad More Figure 125 Call Recorder Firmware Version 1 0 3 6 GXV3275 User Guide Pag
42. URN ON VIDEO DURING AUDIO CALL Users could establish audio call first and then turn on video or accept video request during the call if the other party supports video call as well e Turn on video during audio call During an active audio call on the call screen tap on More and select Video On a video request will be sent to the other party Talking LC Gd 8 5 15 36 Talking IPVideoTalk Add Call 00 00 05 Lie 8168513 Transfer Start 9 6851 3 Recording 8168513 eer Ur Conf Mute Keypad Figure 41 Turn on Video during Audio Call e Accept video request Firmware Version 1 0 3 6 GXV3275 User Guide Page 63 of 167 SE ten Innovative IP Voice amp Video fae LS E gn GD 15 37 Do you want to accept video Yes 8168513 8168513 Mute Keypad More Figure 42 Accept Video during Audio Call If the GXV3275 receives video request during the audio call a message Do you want to accept video will be prompted Select Yes to establish video during the call SWITCH AUDIO CHANNEL DURING CALL e The GXV3275 allows users to switch among handset speaker or headset RJ9 headset 3 5mm earphone Plantronics EHS headset and Bluetooth headset when making calls e During a call tap on the first softkey on the bottom to switch audio channel Tap on icon to use handset tap the icon to switch to RJ9 headset tap on icon dP switch to to switch to 3 5mm earphone tap on Ew switch to Bl
43. Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide Page 112 of 167 Daten Innovative IP Voice amp Video CALENDAR In Calendar application users could synchronize events from Google account as well as create modify and view the events The GXV3275 also provides notification for the upcoming events from the Calendar kion Tap on to launch Calendar application SIGN IN CALENDAR When launching the Calendar application for the first time the users will be required to sign in with a Google account Google Account lee GD lt 5 14 53 Do you want to add an existing account or create a new one Existing New Not now Figure 93 Sign In Calendar with Google Account VIEW CALENDAR Once signed in tap on the upper left softkey in the Calender application to select different format to view the calendar Users can select Day Week Month or Agenda from there Firmware Version 1 0 3 6 GXV3275 User Guide Page 113 of 167 Calendar 17 Month April Day Week Month Agenda 13 20 27 3 14 21 28 15 22 29 16 23 30 10 K 24 11 18 25 andstream Innovative IP Voice amp Video ES WC 14 54 12 19 26 Figure 94 View Calendar When viewing the calendar by month the blue mark on the date indicates there is event scheduled on that day Tapping on it can view the scheduled ev
44. a specific picture to view the picture in full screen Firmware Version 1 0 3 6 GXV3275 User Guide Page 145 of 167 andstream Innovative IP Voice amp Video e Edit picture When the picture is displayed in full screen tap on the screen again On the lower left corner users will see icon el Tap on it and users can crop rotate add effect to the picture A ee iy Punch Vintage j Instan Ki D Figure 132 GXV3275 Gallery Edit Picture e Picture Options When the picture is displayed in full screen press the Menu button Alist of options will be available for users to select including Delete Edit Rotate Crop or Set Picture as etc Delete Slideshow Edit Rotate left Rotate right Crop Set picture as Details Firmware Version 1 0 3 6 GXV3275 User Guide Page 146 of 167 SE ten Innovative IP Voice amp Video Figure 133 GXV3275 Gallery Picture Options e Take picture video Tap on on the upper right of the Gallery to start taking pictures or videos using the GXV3275 built in camera In the camera mode users could tap on LH to take video and tap on D to take picture on the bottom right e Select multiple pictures Touch and press on one of the pictures for about 2 seconds until the picture is highlighted Tap on A8 other pictures to select multiple pictures On the upper right of the Gallery app users can tap on to share the pictures or tap on to delete the s
45. blocked for all registered accounts with a reminder ring produced To turn on off DND 1 Touch and drag the status bar down on the GXV32 75 idle screen Then tap on System Settings 2 Tap onthe DND icon to turn it on The status bar shows icon indicating DND is on 3 Tap onthe DND icon C to turn if off lee GD FO T 12 30 03 19 2014 WEDNESDAY T B a CG Wi Fi Bluetooth DND Voice ScreenOff Enabled a Media Channel 3 5mm Earphone RJ9 Headset Speaker Handset Notification System Settings Figure 56 Enable Disable DND A Note e When the phone is in an active call turning on off DND won t affect the current active call It will take effect starting from the next incoming call e When the DND is on all the incoming call logs will be saved in Blacklist They won t be saved in Call History Firmware Version 1 0 3 6 GXV3275 User Guide Page 75 of 167 SE cen Innovative IP Voice amp Video VOICEMAIL MESSAGE WAITING INDICATION When there is a new voicemail the Message Waiting Indication MWI LED icon will blink in red on the upper right corner of the GXV3275 and will show up in the status bar To retrieve the voicemail 1 Tap on the Message icon on the bottom of the idle screen to bring up voicemail screen All the registered accounts and the number of voicemails are displayed there 2 Tap on the account to dial into the voicemail box Then follow the Interactive Voice Response IVR for the message re
46. ccccccccseeceeceeeeeseseeeeeeseeeens GXV3275 Gallery Picture Options cc ceccceececeeeeeeeeeeeeeeaeeees GXV3275 Music Refresh Music Uert GXV3275 Music Play a Gong OAV 3275 MUSIC ODO S et ege deeg edu GXV3275 MUSIC Sort Gongs GXV3275 Music Create Playlist cccccccsecceeeeceeeeseeeeaeeeeeeeees GXV3275 Web Browser GXV3275 Browser Menu OCptons Open New Window in Browser GXV3275 Web Browser Bookmarks n nnnnnnennnnnnnnnnnnnnnnnnnnnnnnennne GXV 3275 RSS E GXV3275 RSS News SettingS ccccceeccssecceeeeeeeeeseeeeseeeeseeesseeees GXV3275 Weather EE GXV3275 Weather Settings ccccceccceeccceeeeseeeseeeeseeeeseeeseeeseeeees GXV3275 Weather Update Settings cceccceececeeeeseeeeseeeeeeeens GXV3275 Connect to WE GXV3275 Connect to Wi Fi Show Advanced Options GXV3275 Bluetooth Paired Device cccceccceeeceeeeeeeeeeeeeeeeaees USB Storage Device Connected to GSVA2 n Settings gt Display gt HDM 0 ccccceccceececeeeceeeseeeeseeeeseeeeaeeesseeees settings gt Display gt HDMI Display Settings 000n000nnannannnannnannennne GXV3275 User Guide Daten Innovative IP Voice amp Video Page 11 of 167 Daten Innovative IP Voice amp Video DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXV3275 This document covers the topics of phone installation making basic calls using phone s buil
47. csesecsussuesucessesassusassesstsassusatsstestsstatsetsatstsatsensseseee 47 KEYPAD SHORTCUT EUNGCTIONS 47 USE THE ONSCREEN KEYBOARD ankh kk a hkkk ann n Ea L nEn L EA L EEEE EEE A EEEn 48 USE THE MESSAGE WAITING INDICATOR 49 MAKE PHONE CALLSG ccccceececeeceececeeceeeeceececeeceeeeeeseuseeseseaseesuseeseseeees 51 REGISTER SIP ACCOUNTS nh kkk nhk kk aonn L kka nL kann n n L LEAI AEE ALLEE A EE LEE nn 51 ACCOUNT Eh 51 CONFIGURE SIP ACCOUNT 52 SET PROGRAMMABLE KEYS ON UNREGISTERED ACCOUNT sssaaiseosirseerirserirreennnnn 53 DIAL A NUMBER DIRECTLY ccsscssecsessececsscscsesecsucsessesucsuseusesssesstsussuestsstsetsusatssesstsseaestsetsesetsstsseeee 53 REDIAL ceccecsecsecsesscsecsessesucsscsesucsucssesucsesscsussuceessesucasssesessussussucesssesetsucareetsatsatsnsstsseratsitstesesesstsatsetsseeses 54 DIAL A NUMBER VIA CONTACT 54 DIAL A NUMBER VIA CALL HISTORY ccccssssecsesscsuesecseceesecsessecsessesuceresseesersusstsatsucsestsstsatstsstsstseeeeee 55 DIRECT IP CALL ccsccccccccessessessesecsucsecsesecsussucsecsesacsucsussessesussnssrssesatsusassesetsatsusstsatsseatsstsstsatstsatseteseeees 56 ANSWER ACAL 58 SINGLE INCOMING CAL 58 MULTIPLE CALLS CALL WAITING ecscssessesecsessessesscsessessessesecsessssessssecsussesissassssesessassussnsiessesseee 60 UI AO ceca ees otce cece ece espn eecessepeceseveetce Sdedemucbecese er tesasescusestvettedeans eezoeesdeeezeas eepetye tdci ecusteneeeeeeseset 61 CALL RECORDING e D 61 MUTE EEA L
48. d account Auto sync app data a ashi lync grandstream com be S A a Oey ACR re S ilovechenxiaolong Figure 78 GXV3275 Contacts Options Account 4 An installation wizard will guide the user to set up the account to sync the contacts step by step Tap on Add account if there is no logged in account set up on the GXV3275 yet 5 The following figures describe adding a Google account for sync up purpose Tap on Google to add a Google account Firmware Version 1 0 3 6 GXV3275 User Guide Page 96 of 167 lt M E a wa e A itglrgam i Innovative IP Voice amp Video Add an account lal O GD A FO lt gt 16 56 7 Corporate EX Lync 2013 K Skype Figure 79 Add Account to Sync up in Contact 6 Follow the wizard and select Existing or New for the Google account Google Account lal O GD A FO lt gt 16 56 Add a Google Account Do you want to add an existing account or create a new one Existing New Figure 80 Add Google Account to Sync up in Contact If users select Existing sign in with the Email address and password to complete the setup Firmware Version 1 0 3 6 GXV3275 User Guide Page 97 of 167 SE ten Innovative IP Voice amp Video Type Email and Password lal OH d 70 7 16 56 Figure 81 Sign in Google Account LDAP PHONEBOOK In addition to local contacts the GXV3275 also supports LDAP phonebook if LDAP server is available within the network Please refer to
49. de by dialing this contact Firmware Version 1 0 3 6 GXV3275 User Guide Page 57 of 167 andstream Innovative IP Voice amp Video ANSWER A CALL SINGLE INCOMING CALL e When the phone is in idle and there is an incoming audio call the phone will show the call screen as below Tap on Answer softkey to answer the call via speaker or pick up the handset the answer the call CS d lt gt 19 36 Ringing Xu Lu Add Call ee andy Figure 33 Single Incoming Call Audio e When the phone is in idle and there is an incoming video call the phone will show the call screen as below To answer the call with audio only tap on Audio Answer to answer the call via speaker or pick up the handset To answer the call with both audio and video tap on Video Answer During video call the audio will switch to handset if picking up the handset Firmware Version 1 0 3 6 GXV3275 User Guide Page 58 of 167 Andstream Innovative IP Voice amp Video t amp 22 14 Ringing Xu Lu zb Add Call 4 os Leo Leo 3514 Audio Answet Video Answer Reject Figure 34 Single Incoming Call Video e If the phone set the Preview feature for the incoming call from Web UI the phone will display one more key Preview when there is an incoming video call End users will preview the remote end without answering the video call After previewing end user can tap Answer key to answer the vid
50. e amp Video All calls Answered calls Dialed calls a i a a Missed calls DIAL OUT FROM CALL HISTORY Tap on one of the call history entry to call this number directly The phone will use the same account as the call log when dialing out CALL HISTORY OPTIONS e Touch and press the call history entry for about 2 seconds until the checkbox displays e Then tap on to bring up the options Users can edit this number before calling add this number to contacts add this number to balcklist and send text message to this number CallHistory 4 laa GSO 12 40 1 Selected amp Clair Edit number before calling 4 XX 1003 1001 View contact lt Daniel a L 1004 1001 Send text Message Add to Blacklist Figure 88 GXV3275 Call History Options Firmware Version 1 0 3 6 GXV3275 User Guide Page 106 of 167 andstream Innovative IP Voice amp Video DELETE CALL HISTORY e Touch and press the call history entry for about 2 seconds until the checkbox displays e Tap on the checkbox to select the call history entries The icon turned to bei indicates the entry is selected e Tapon to delete the entries CALL HISTORY DETAILS gt For each call history entry users could tap on on the right side of the entry to access the details Details A Clair 1003 1001 12 35 Duration 00 00 12 33 Duration 00 02 R Che Figure 89 GXV3275 Call History Details Th
51. e 138 of 167 SE cen Innovative IP Voice amp Video DOWNLOADS The Downloads application can be opened by tapping on A the phone s menu or desktop The files such as PDF documents pictures downloaded from the browser will be stored in the internal storage and can be access from Downloads application Downloads Sorted by date fee GO ES 15 32 Today Release_Note_GXP2140_GXP2160_1 0 1 14 pdf www grandstream com 85 69KB 3 31 PM Sort by size Figure 126 Downloads e Tap on the file to open it e Tap on the checkbox to select the file Then users could delete or share the file e Tap on Sort by size or Sort by date to sort the downloaded files IP LOCATION The IP Location application provides users with a tool to resolve the public IP address to the location Tap on to E on the phone s menu or desktop to launch the IP Location application In the IP Location application users could simply enter the public IP address and then tap on Search to view the result Based on the IP address provided the following information will be given Country Region City Latitude Longitude Time Zone and Weather Code This information is useful when configuring the phone to provide personalized settings based on user s location Firmware Version 1 0 3 6 GXV3275 User Guide Page 139 of 167 SE ten Innovative IP Voice amp Video IP Location RER GS 15 32 IP Address 8 8 8 8 Search Country US Region CALIFORNIA C
52. e bottom of the screen Swipe left right to find the Weather widget 3 Touch and drag it to the idle screen Please make sure there is enough space on the idle screen to place the widget USE WEATHER WIDGET EA On the Weather widget tap on to refresh the weather information Users can also tap on the widget to access the settings Firmware Version 1 0 3 6 GXV3275 User Guide Page 155 of 167 andstream Innovative IP Voice amp Video lel Go A Od EC 16 26 Los Angeles C 04 14 16 26 NA H 76 F 4 Te acy ees Te of Y Figure 145 GXV3275 Weather WEATHER SETTINGS Tap on the weather widget to access settings Users will see four softkeys on the bottom of the screen Weather Forecast et amp A OA Los Angeles jz Humidity 41 p 4 Wind W 7mph cloudy becoming fine Add City Settings Figure 146 GXV3275 Weather Settings Firmware Version 1 0 3 6 GXV3275 User Guide Page 156 of 167 ndstream Innovative IP Voice amp Video e Update Tap to refresh the weather information e Share Tap to share the weather information with other users e Add City Tap to add city for the location you would like to check the weather e Settings Tap on configure temperature unit and update interval time Weather Forecast mi A amp gt TD 16 27 Temperature Unit Update Settings Automatic Update IA Update Interval A Figure 147 GXV3275 Weather Update Settings Firm
53. e desktop touch and press the item for about 2 seconds A recycle bin icon will show up on the bottom of the screen Drag the item to the recycle bin to remove it Firmware Version 1 0 3 6 GXV3275 User Guide Page 36 of 167 FE ten Innovative IP Voice amp Video RSS News Jailbird s Valentine s escape Suncorp lifts dividend despite profit fall Battle between councils over A HS2 3 Updatetime 2203 Figure 13 Remove Clock Widget A Note Removing operation only removes the shortcut of the application on the screen The application itself will not be uninstalled SET WALLPAPERS On the GXV3275 desktop touch and press on an empty spot for about 3 seconds to bring up wallpaper settings Or users could press menu button and select Wallpaper to set up the wallpaper for the desktop Users could select wallpaper from different categories e Gallery Open Gallery application and tap on the picture to preview Touch and drag the blue frame border to select the area of the picture Then tap on OK to set the selected area of the picture as wallpaper e Live Wallpapers Open a list of sample animated wallpapers built in with the GXV3275 Select the live wallpaper to preview and then tap on Set wallpaper e Wallpapers Open a list of sample wallpapers built in with the GXV3275 Select the picture to preview and then tap Firmware Version 1 0 3 6 GXV3275 User Guide Page 37 of 167 e W I 4 amp vy vd a Ti
54. e following operations could be done e Dial out this number directly e EI Bring up dial screen with the call history number Users could edit the number before dialing out Firmware Version 1 0 3 6 GXV3275 User Guide Page 107 of 167 ES ten Innovative IP Voice amp Video ES Delete the entry Options Clear all Add to Contacts Add to Blacklist or Send Text Message for the number in this entry BROADWORKS XSI CALL HISTORY Besides the Local Call History the GXV3275 also supports BroadWorks Xsi call history if BroadWorks XSP server is available within the network Please refer to the following link for more details about how to use BroadWorks Ae Call History on the GXV3275 http www grandstream com products gxv_series general documents gxv32xx_broadworks_xsi_guide pdf Firmware Version 1 0 3 6 GXV3275 User Guide Page 108 of 167 andstream Innovative IP Voice amp Video SMS The GXV3275 has built in SMS application to send receive message if the SIP server supports SMS message Users can create edit draft delete and check the storage status of SMS The SMS app supports up to 1000 messages Tap on CJ on the phone s menu or desktop to launch SMS application D le 14 42 gc Danny 1 8162997 IPVideoTalk Hello 14 49 Figure 90 GXV3275 SMS Message VIEW SMS On the SMS list screen tap on one of the message to view the SMS details Firmware Version 1 0 3 6 GXV3275 User Gu
55. e transfer press button to go back to the previous talking screen Firmware Version 1 0 3 6 GXV3275 User Guide Page 69 of 167 andstream Innovative IP Voice amp Video 6 WAY CONFERENCE The GXV3275 supports up to 6 way audio conferencing INITIATE CONFERENCE 1 When the phone is on call screen tap on More softkey 2 Select Conf to bring up conference screen 3 Tapon kee to start adding party in conference lee 2 GX FO C 12 02 F Add Call Monitor Video Control Mute Figure 50 GXV3275 Conference Screen 4 Enter the number of the party and tap on Invite to add it to the conference Firmware Version 1 0 3 6 GXV3275 User Guide Page 70 of 167 Andstream Innovative IP Voice amp Video Add Member laa t GX FO O 12 06 Alice Clai eck A me 1003 IPVideoTalk Clai 8166617 d 2 3 ABC DEF GHI JKL MNO Invite PQRS TUV WXYZ Contacts 0 Figure 51 GXV3275 Conference Add New Call to the Conference lf there are calls on hold they will show up when adding member to the conference Users could then tap on the call to add it to the conference directly Add Member a d 0 12 06 Alice 1001 IPVideoTalk 8166617 1 2 3 ABC DEF GHI JKL MNO D 8 9 PQRS TUV WXYZ Contacts 0 Figure 52 GXV3275 Conference Add Existing Call to Conference 5 Repeat the above step to add more parties in The following figure shows a 3 way con
56. earch wv koai wv gt Select Language French German italan REENEN WE Portuguese Russian H liane e as Kal CH Select Language 4 Select Language e e_Aandstream Innovative IP Voice amp Video Figure 141 Open New Window in Browser Browser a Grandstream N C http www grandstream com Partners Company Search bh gt i e ei em i Products Support 5 LU innovative IP Voice amp Video gt Select Language French German italian eBecece WT Portuguese Russian as italiano oo 9 Select Language gevisc d Select Language To open Bookmarks History and Saved Pages tap the icon D on the upper right of the Browser Figure 142 GXV3275 Web Browser Bookmarks Firmware Version 1 0 3 6 GXV3275 User Guide Page 153 of 167 andstream Innovative IP Voice amp Video RSS NEWS ADD RSS WIDGET 1 On the GXV3275 idle screen press Settings button and select Edit Widgets 2 A list of widgets will show on the bottom of the screen Swipe left right to find the RSS News widget 3 Touch and drag it to the idle screen Please make sure there is enough space on the idle screen to place the widget USE RSS WIDGET ja On the RSS widget users can tap on icon to refresh the page scroll up down to view the abstract of the news and ta
57. eeeceseeeeseeeeaeeeeaeeess SEN TEEN GXV3275 File Manager Options cccccceceeeeceeeeseeeeaeeeeaeeesaeeens Delete File s via File Manager RENAME i esoneri anene EEE E OEE EEEN EEEE EEN RASE FTP Server Sla aeee ii e EAE ina FFP Servar e ecrans Ea TETEE Eten nnovative IP Voice amp Video ee 97 Page 10 of 167 Figure 121 Figure 122 Figure 123 Figure 124 Figure 125 Figure 126 Figure 127 Figure 128 Figure 129 Figure 130 Figure 131 Figure 132 Figure 133 Figure 134 Figure 135 Figure 136 Figure 137 Figure 138 Figure 139 Figure 140 Figure 141 Figure 142 Figure 143 Figure 144 Figure 145 Figure 146 Figure 147 Figure 148 Figure 149 Figure 150 Figure 151 Figure 152 Figure 153 Firmware Version 1 0 3 6 FTP Server Settings ccccccscccssecceseceeeeceeeecseeeeeeeseeeesaeeeseeesees Normal Hecorder AAA Normal Recorder Start Recording aannannnnnnennnennnnnnnnnnnnnsnnnnnnnne Normal Recorder End Recording nnennnnnnnnnnnnnnnnennnnnnsnnnnnnnnne call Recorda eege Rlelieilet le SAV S279 Eee AAE E EE E OAV 3275 DIAGNOSIS oescccnncenccdactnasncavensivadieedeiicddortsnteaddenteadtuneredauadetes KV O27 9 CaMel EE GXV3275 Camera Settings cccceccceececeeeeseeeseeeeseeeeseeeeseeeseeeees GXV3279 Gallery oss stcceiiededente tact esdecdecenipliedentendecexadeddeesinaddsusdeadeteies GXV3275 Gallery Edit Picture c
58. eld Other period the call will be forwarded to the number in Out Time Forward To field Call Forward Type Time Based Time Period 9 00 In Time Forward To 1234567 Out Time Forward To 1122331 Figure 59 Call Forward Time Based gt Call Forward on Busy Call Forward No Answer The incoming call will be forwarded when the GXV3275 is busy or no answer after certain interval Delayed Call Forward Wait Time ei Firmware Version 1 0 3 6 GXV3275 User Guide Page 77 of 167 Andstream Innovative IP Voice amp Video Call Forward Type Others Busy To 1123456 No Answer To 3333452 No Answer Timeout 5 20 Figure 60 Call Forward Busy No Answer MULTI PURPOSE KEYS The GXV3275 supports multi purpose keys MPK by downloading MPK app from GS Market After downloading the MPK app users could configure the MPK from MPK settings via LCD Menu gt MPK app mex or via web GUI gt Advanced Settings gt MPK LCD Settings To configure MPK via MPK app on the GXV3275 1 Download MPK app from GS Market and install it to the GXV3275 e 2 Open the MPK app Tap on on the upper right of the app and then tap on Sa to start adding MPK numbers Add number laa FO 7 14 17 X Cancel Key Mode Speed Dial A Number List Name Number Account Alice A Figure 61 GXV3275 MPK APP Add Number Firmware Version 1 0 3 6 GXV3275 User Guide Page 78 of 167 ndstream Innovative IP Voice amp Video 3 For
59. elected pictures e Share pictures 8 Tap on on the upper right of the picture to send the picture via Bluetooth or 3rd party applications MUSIC The GXV3275 has built in music player to support audio files in AAC MP3 AMR WAVE MIDI and Vorbis format Tap on icon on the phone s menu or desktop to launch Music application PLAY MUSIC 1 Download music to have the music files ready in USB flash drive SD card plugged into the GXV3275 2 Open Music application 3 Tap on and select Refresh The music files will be displayed in the list Firmware Version 1 0 3 6 GXV3275 User Guide Page 147 of 167 Andstream Innovative IP Voice amp Video mi Ze gt ee ea oh Q my sun Unknown artist nothing gonna change my love for you Unknown artist Refresh Shuffle All 0 34 Figure 134 GXV3275 Music Refresh Music List 5 Select a song and tap on gt to play the song ed gt oY OO gt amp DS 16 15 nothing gonna change my love for you Unknown artist Unknown album Cum H II H Figure 135 GXV3275 Music Play a Song Firmware Version 1 0 3 6 GXV3275 User Guide Page 148 of 167 Andstream Innovative IP Voice amp Video EDIT MUSIC 1 Inthe music list touch and press on one of the music file until the checkbox displays 2 Tapon and users will be able to Play the music Add To PlayList and Save As Ringtone Songs lat E GS 16 18 1 Options P Play Add To Play
60. ent View eve nt 17 Month April 2014 gt JN OUIN 30 13 20 27 31 14 21 28 10 17 24 LO 11 18 25 a Ga lt gt 15 04 deg 19 26 Firmware Version 1 0 3 6 Figure 95 View Calendar by Month GXV3275 User Guide Page 114 of 167 View event 17 Ger April 16 2014 WEDNESDAY 08 09 10 Work Grandstream 11 iz 13 14 15 16 V7 20 21 22 18 ERT OT 19 andstream Innovative IP Voice amp Video aa OMS 15 04 Today April 2014 M I W F 1 2 3 4 5 6 D 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 d 5 6 8 9 10 WW ilovechenxiaolong gmail com CREATE EVENT Figure 96 View Calendar by Day 1 Tap on a date in the Calendar application to bring up the event list for that day 2 On the upper right tap on T to create a new event Calendar New event ilovechenxiaolong gmail com ilovechenxiaolong gmail com Event name Location Thu Apr 17 2014 4 Thu Apr 17 2014 4 GMT 7 00 Pacific Time Guests Description 10 00 11 00 kel OM 15 05 Cancel Wl Firmware Version 1 0 3 6 Figure 97 Create Event GXV3275 User Guide Page 115 of 167 Daten Innovative IP Voice amp Video CALENDAR OPTIONS In the Calendar application press MENU button EI bring up calendar options Users could refresh calendar search events and synchronize calendar with Go
61. eo call or Reject key to reject it This feature should be supported by the SIP server Please contact service provider for more information Ringing t a amp 20 27 Ringing 8005 Add Call er Ricky Chen gt Ricky Chen 8004 Figure 35 Single Incoming Call Preview 1 Firmware Version 1 0 3 6 GXV3275 User Guide Page 59 of 167 Andstream Innovative IP Voice amp Video Add Call t Ricky Chen gt Answer Figure 36 Single Incoming Call Preview 2 MULTIPLE CALLS CALL WAITING 1 When there is another incoming call during active call users will hear a call waiting tone with the LCD displaying the caller name and ID for the incoming call In the prompt window it shows new incoming call from Bill with the caller number the account bar in purple is the current active call with Ricky Talking Qo a GD FO GS 19 06 cb Add Call Incoming Call Bill 3000 Firmware Version 1 0 3 6 GXV3275 User Guide Page 60 of 167 andstream Innovative IP Voice amp Video Figure 37 Call Waiting 2 Similar to single incoming call if the incoming call is video call users can choose Audio Answer or Video Answer to answer the call 3 Once the new call is answered the current active call will be placed on hold If the new call is rejected by tapping on Reject softkey the current active call will not be interrupted CALL HOLD During the active call p
62. f the Static is selected the system will require end user to input IP address Gateway Network prefix length and DNS 1 and DNS 2 addresses If the PPPoE is selected the system will require end user to input PPPoE account ID and password Firmware Version 1 0 3 6 GXV3275 User Guide Page 160 of 167 clean Innovative IP Voice amp Video Wi Fi settings AdminlT VV J EI Show password Show advanced options IP settings Static Cancel Figure 149 GXV3275 Connect to Wi Fi Show Advanced Options 9 If there is need to modify the saved WiFi network setting the end user should tap and long press the SSID bar in the Wi Fi setting page The system will pop up a prompt and then user needs to tap the Modify Network Then the phone system will pop up a new window to allow user to check the WiFi parameters and change the setting by checking the Show advanced options at the bottom For more information about how to use Wi Fi on the GXV3275 please refer to the link below http www grandstream com products gxv_series gxv32 75 documents gxv32 75_ wifi guide pdf BLUETOOTH Bluetooth is a proprietary open wireless technology standard for exchanging data over short distances from fixed and mobile devices creating personal area networks with high levels of security The GXV3275 supports Bluetooth Class 2 version 4 0 EDR Users could use Bluetooth to transfer files share contact information with other Bluetooth portable dev
63. ference established Firmware Version 1 0 3 6 GXV3275 User Guide Page 71 of 167 Monitor Conference el g 2 conf lines 1002 00 00 26 Connected Video Control Mute Figure 53 3 way Conference Call Established REMOVE PARTY FROM CONFERENCE To remove a party from the conference e Ok Gg O 12 16 1003 Connected More andstream Innovative IP Voice amp Video 1 Tap on the conference party s icon The party will be highlighted with option icons Mute E and Remove displayed 2 Tap on icon to remove the party from the conference Firmware Version 1 0 3 6 GXV3275 User Guide Page 72 of 167 SE ten Innovative IP Voice amp Video S la GX FO 12 14 Add Call em Conference e2 2 conf lines A Figure 54 GXV3275 Conference Remove Party from Conference END CONFERENCE End To end the conference tap on Ea to disconnect all the parties from the conference GXV3275 will hang up the call If the remote party hangs up the call itself it will be disconnected from the conference but other parties on GXV3275 will stay in the existed conference HOLD AND RESUME CONFERENCE During the conference users could tap on the Hold Unhold softkey to hold or resume the conference at any time AUTO CONFERENCE MODE The GXV3275 also supports Auto Conference which allows users to establish conference call in a quick and easy way instead of adding the other partie
64. gs Username lave ghj com Password coocoo POP3 server pop3 ghj com Security type None Port 110 Delete email from server Never Previous Next Figure 100 Email Account Type POP3 Firmware Version 1 0 3 6 GXV3275 User Guide Page 118 of 167 Andstream Innovative IP Voice amp Video e IMAP setup When using IMAP the Emails stay on the server side and users can see them from other devices as well Please check with your network administrators for the correct Email account settings for POP3 Account setup lee Gd lt gt 15 09 Incoming server settings Username avc ghj com Password iiai IMAP server imap ghj com Security type None Port 143 IMAP path prefix Optional Previous Next Figure 101 Email Account Type IMAP e EXCHANGE setup When using EXCHANGE all Emails are stored in the central Exchange mail server and can be checked using capable mail client such as Microsoft Outlook Please check with your network administrators for the correct Email account settings for POP3 Account setup lee Go 5 15 09 Server settings Domain Username avc Password seess Server ghj com WV Use secure connection SSL Accept all SSL certificates Client certificate Select None Figure 102 Email Account Type EXCHANGE Firmware Version 1 0 3 6 GXV3275 User Guide Page 119 of 167 Andstream Innovative IP Voice amp Video 4 If Next is selected
65. hen adding or editing single contact tap on to add the contact to favorite or e Tap on to navigate to favorite category Then tap on to select the contacts to be added to favorites Edit Favourite Contacts laa GD Gd lt gt 12 18 X Cancel Check the Contacts will add to the favourites list B Bob 1002 C Clair 1003 Figure 75 Add Contacts to Favorites EDIT CONTACTS 1 Select the contact as described in SELECT CONTACTS 2 Tapon to edit the contacts SEND CONTACTS TO DESKTOP SHORTCUT 1 Select the contact as described in SELECT CONTACTS 2 Tap on and select Send to desktop A shortcut for this contact will be created on the idle Firmware Version 1 0 3 6 GXV3275 User Guide Page 93 of 167 Andstream Innovative IP Voice amp Video screen for the users to access SHARE CONTACTS VIA BLUETOOTH 1 Select the contact as described in SELECT CONTACTS 2 Tapon and select Send Users will be able to send this contact to the connected Bluetooth device with the GXV3275 ADD CONTACTS TO BLACKLIST 1 Select the contact as described in SELECT CONTACTS 2 Tapon and select Add to Blacklist ADD GROUP an Open Contacts and tap on e to access group To add a new group tap on ag and select the existing contacts to the group New Group an GD O 3 16 16 X Cancel vV OK Group name Ringtone None a Check the contacts will add to the group B Bob 1002 8 Clair 1003 D
66. hold Public Hold and Private Hold When a member of the group places the call on public hold the other users of the SCA group will be notified of this by the yellow flashing button and they will be able to resume the call from their phone by pressing the line button However if this call is placed on private hold no other member of the SCA group will be able to resume that call To enable shared call appearance the user would need to register the shared line account on the phone In addition they would need to enable SCA and configure SCA options via LCD or web GUI To configure SCA via LCD go to Settings gt Personalized Account and select one account first The tap on Shared Call Appearance SCA to turn it on Shared Call Appearance SCA lee GD FO 14 39 Shared Call Appearance SCA Enable Barge in Autofill CallPark Service Code Call Park Service Code Not configured Seize Line Timeout Secs 15 Figure 64 GXV3275 SCA Settings on LCD Firmware Version 1 0 3 6 GXV3275 User Guide Page 80 of 167 SE ten Innovative IP Voice amp Video To configure SCA via web GUI go to Account page gt SIP Settings to fill out the options in the following figure Enable SCA Shared Call M Yes Appearance Enable Bargeln M Yes Auto filling Pickup Feature Code V Yes Pickup Feature Code Line seize Timeout 15 Cancel LO ER nd Figure 65 GXV3275 SCA Settings on Web UI For more information abo
67. ices use Bluetooth headset for making calls switch calls to the GXV3275 from mobile devices using Bluetooth hands free profile and listen to media music or other audio output from the GXV3275 To connect to a Bluetooth device turn on GXV3275 s Bluetooth radio first The first time when using a new Bluetooth device with the GXV3275 pair the device with GXV3275 so that both devices know how to connect securely to each other After that users could simply connect to a paired device Turn off Bluetooth if it s not used Firmware Version 1 0 3 6 GXV3275 User Guide Page 161 of 167 SE ten Innovative IP Voice amp Video Bluetooth related settings are under GXV3275 s Settings gt Wireless amp Network TURN ON OFF BLUETOOTH 1 Goto GXV3275 s Settings 2 Touch Wireless amp Network 3 Check or uncheck the option for Bluetooth 4 i e Or users could open the top status bar gt System Settings and tap on Bluetooth icon to turn it on off CHANGE BLUETOOTH DEVICE NAME The GXV3275 uses GXV3275 as Bluetooth device name by default The device name will be visible to other devices when connecting them Follow the steps below to change the name Go to GXV3275 s Settings Turn on Bluetooth Select Wireless amp Network gt Bluetooth settings Press Menu button and tap on Rename phone mo SS S Enter a name and tap on Done PAIR GXV3275 WITH A BLUETOOTH DEVICE Before connecting GXV3275 with other
68. ide Page 109 of 167 Andstream Innovative IP Voice amp Video lee Ga lt 5 14 43 e Hello 14 42 Send succeeded 14 43 Send succeeded B NIR ORMAS gt CREATE NEW SMS Figure 91 View SMS Dialog Tap on in SMS application to start composing a new message SIUN a GD lt y 14 44 Ss e E 8162997 Danny Firmware Version 1 0 3 6 Figure 92 Create New Message GXV3275 User Guide Page 110 of 167 SE ten 1 Select account to send the message from Select the account to send the SMS message in the drop down box on the right side of the top menu 2 Add number to send the message to Enter the number of the contact to send the message too on the left side of the top menu Users could also select contact from GXV32 75 Contacts by tapping on Select the account to send the SMS message in the drop down box on the right side of the top menu 3 Input content Enter the message content on the bottom field of the screen Tap on Done once finished 4 Send message Tap on the arrow icon gt when you are ready to send the message out DELETE SMS 1 Touch and press one SMS message for about 2 seconds until the checkbox shows 2 Select the checkbox for the messages to be deleted Users could also tap on to select unselect all message A Tap on to delete the selected messages Firmware Version 1 0 3 6 GXV3275 User Guide Page 111 of 167 Andstream Innovative IP
69. ill come through handset and the GXV3275 default dial screen will show Disabled In this mode when running the 3rd party app if handset is lifted the audio path will switch to handset but GXV3275 default dial screen won t show users won t hear dial tone either Onhook the handset the audio path will be switched to speaker Under this mode even the GXV3275 is not using the 3rd party app picking up the handset will not activate the GXV3275 dialer Users can still use Speaker button to activate GXV3275 dialer under this mode Auto In this mode the GXV3275 will automatically detect if the audio path is used by 3rd party app first If so it will use the handset mode Disabled Otherwise keep it in Enabled mode Please note that running the 3rd party app doesn t necessarily mean the audio path is used by the 3rd party app If the audio path is not occupied by the 3rd party app the GXV3275 will still use the handset mode Enabled Firmware Version 1 0 3 6 GXV3275 User Guide Page 46 of 167 SE ten Innovative IP Voice amp Video USE THE GXV3275 KEYS MESSAGE WAITING INDICATOR VOLUME DOWN VOLUME UPF HOME MENU BACK Figure 22 GXV3275 Keys Table 7 GXV3275 Keys Volume Down Tap to turn down the call volume and media volume Volume Up Tap to turn up the call volume and media volume Tap to go back to Home screen or touch and press for about 2 Home seconds the current running applications and Applications softkey will show
70. in step 2 users will see the following default account settings Tap on Next again k Go gt 15 11 Account settings Account options Inbox checking frequency Every 15 minutes Send email from this account by default A Notify me when email arrives VW Sync email from this account Fi e a download attachments when connected to Wi Figure 103 Email Account Settings 5 Setup Your name to be displayed on the outgoing messages and tap on Next again Users should be able to start using the Email account now EMAIL OPTIONS SEND EMAIL Tap on to compose and send an Email SEARCH EMAIL Tap on q to search Email EMAIL FOLDERS Tap on to open up folders Firmware Version 1 0 3 6 GXV3275 User Guide Page 120 of 167 MULTIPLE EMAIL ACCOUNTS andstream Innovative IP Voice amp Video Users could also add more than one Email account on the GXV3275 To do this go to phone s Settings gt Accounts tap on Add account and select Email A new Email account setup wizard will show up for users to add the Email account Once another Email account is successfully added users could tap on the account Email address on the upper left to switch between the Email accounts Snell W E SS 15 17 K N gxv3275testace gmail com E ORN Linkedin Gmail William Favre has endorsed you 4 All Mail Beyond the Rack emeng invicta 59 99 Prada Eyewear Tubies
71. ity MOUNTAIN VIEW Latitude 37 405991 Longitude 122 078514 Timezone 07 00 Weather Code USCA0746 Figure 127 GXV3275 Location For example in the above figure the public IP address 8 8 8 8 is mapped to Mountain View in California USA The time zone is UTC 07 00 and the weather code is USA0746 DIAGNOSIS The GXV3275 provides a built in diagnosis application for users to troubleshoot hardware issues related Jel EX to LCD keypad and touch screen LED as well as extension board connection Tap a on the phone s menu or desktop to launch Diagnosis application The following figure shows the diagnosis menu After selecting the option users could follow the diagnosis instruction to troubleshoot the device Firmware Version 1 0 3 6 GXV3275 User Guide Page 140 of 167 Andstream Innovative IP Voice amp Video LCD Diagnosis LCD Off Keypad Diagnosis Touch Screen Diagnosis LED Diagnosis Audio Loopback Camera Test Figure 128 GXV3275 Diagnosis Firmware Version 1 0 3 6 GXV3275 User Guide Page 141 of 167 Andstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide Page 142 of 167 Andstream Innovative IP Voice amp Video CAMERA The GXV3275 has built in Camera to support taking pictures and recording videos Users can also use the camera during SIP video calls as well as video calls via 3rd party applications such as Micro
72. ive 5 points touch screen TFT LCD mega pixel CMOS sensor camera with privacy shutter e HD wideband audio full duplex hands free speakerphone with advanced acoustic echo cancellation e Runs the Android Operating System 4 2 and offers full access to the Google Play Store which includes thousands of business productivity apps such as Skype Microsoft Lync SalesForce GoToMeeting e Integrate with Grandstream s GXV series of IP video surveillance cameras to view live camera feeds and to receive alerts alarms from IP cameras installed on the same network e Offers a multi platform video conferencing solution Grandstream s Free IPVideoTalk Skype Microsoft Lync and more e Create Android applications for any business need to run on GXV3275 using Google s API and Grandstream s SDK toolkit GXV3275 TECHNICAL SPECIFICATIONS Table 1 GXV3275 Technical Specifications SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP ICMP DNS A Protocols Standards record SRV NAPTR DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP MED LDAP TR 069 802 1x TLS SRTP Network Interfaces Dual switched 10 100 1000 Mbps ports with integrated PoE Graphic Display 7 1024x600 capacitive 5 points touch screen TFT LCD Camera Tiltable mega pixel CMOS camera privacy shutter Bluetooth Yes integrated Bluetooth 4 0 EDR Wi Fi Yes integrated 802 11b g n Firmware Version 1 0 3 6 GXV3275 User Guide Page 19 of 167 Auxiliary Ports Feature Keys Voice
73. luetooth or other applications from file manager Please make sure Bluetooth is turned on and connected to the Bluetooth devices or the application are set up properly already Otherwise users will be directed to set it up before the file can be sent out To send a file 1 Open file manager and navigate to the directory of the file to be sent over Touch and press on the file for about 2 seconds until the checkbox shows up 2 Select the files or folders to be sent Tap on Options to select all files or unselect all files FileManager lee GD OO MQ FO A 17 27 1 Options J Copy Screenshot_ SZ Screenshot_ 2014 03 14 S Move 2014 03 14 Rename Screenshot_ Screenshot L Screenshot_ E F 2014 03 14 2014 03 14 RK 2014 03 17 D Properties Screenshot Screenshot L Screenshot Screenshot_ 2014 03 17 2014 03 17 E 2014 03 17 E 2014 03 17 Screenshot L Screenshot r Screenshot 57 Screenshot KZ 2014 03 17 2014 03 17 EZE 2014 03 17 E 2014 03 17 Screenshot g Screenshot Bremm Screenshot s Screenshot Figure 115 GXV3275 File Manager Options 3 Tap on and select Send A new dialog window will pop up for users to send the file via Bluetooth or other applications Firmware Version 1 0 3 6 GXV3275 User Guide Page 131 of 167 Andstream Innovative IP Voice amp Video lel GO FO BY GS 17 28 Complete action using Q Blueto
74. ming calls Users could touch and drag the status bar and tap on the block notification to view details e Time Settings Set up the block schedule Select Block 24 Hours or Modify Time by specifying the Starting Time and Ending Time DND Mode DND Mode Block Mode Block Mode ON Block Options Block All d Block Notification ON Time Settings Block 24 Hours 4 Figure 86 Blacklist Settings Firmware Version 1 0 3 6 GXV3275 User Guide Page 103 of 167 Andstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide Page 104 of 167 Andstream Innovative IP Voice amp Video CALL HISTORY The GXV3275 supports local and BroadWorks Xsi Call history There are two ways to access GXV3275 contacts e Tap on phone s menu or idle screen if call history shortcut is created on the desktop Or Zi Co e Tap G on the bottom of the idle screen or menu screen The following figure shows the call history on the GXV3275 Call History a GD GS C 17 14 Call History a Local CallHistory K BS Calllog Figure 87 GXV3275 Call History LOCAL CALL HISTORY Tap the aii icon to enter the local call history There are four different categories in the local call history Users could tap on the icon on the top menu to access the corresponding call logs Firmware Version 1 0 3 6 GXV3275 User Guide Page 105 of 167 Andstream Innovative IP Voic
75. mirez hi ttelco co LR S KL E Figure 19 GXV3275 Top Status Bar Firmware Version 1 0 3 6 GXV3275 User Guide Page 41 of 167 dndstream Innovative IP Voice amp Video The running process will show up in the list For example the following figures indicates the Google Play app is being downloaded at the moment GS Market ek GS 14 35 05 13 2014 TUESDAY Clear Voice Mall You have new voice mail E Notification Figure 20 GXV3275 Top Status Bar Notification e Tap on the notification message to view the details e Slide the notification message to left side to remove tt NOTIFICATIONS IN STATUS BAR The following table describes the icons used on the status bar for notification purpose Table 6 GXV3275 Status Bar Notification Icons Network connected via Ethernet cable Trying to connect to the network via Ethernet cable Network disconnected via Ethernet cable Handset is off hook Firmware Version 1 0 3 6 GXV3275 User Guide Page 42 of 167 a 4 j bh d eg e i fe Firmware Version 1 0 3 6 dndstream Innovative IP Voice amp Video Missed call One line is active Speaker is being used RJ9 headset is being used RJ9 headset mode is on All the calls will be using RJ9 headset by default 3 5mm earphone is connected 3 5mm earphone is being used for calls The system has detected the 3 5mm earphone line order Wi Fi is
76. n 6 lowercase or uppercase Figure 24 GXV3275 Onscreen Keyboard Lowercase and Uppercase Firmware Version 1 0 3 6 GXV3275 User Guide Page 48 of 167 dndstream Innovative IP Voice amp Video e Number and symbols To input number and symbols tap on on the default keyboard to switch to number symbols Tap on to switch back Figure 25 English Keyboard Number and Symbols Tap on to access more symbols Figure 26 English Keyboard More Symbols A Note e To configure keyboard and input options users could go to Settings gt Language amp Keyboard gt Keyboard amp Input Methods e Users could touch and press the key on the keyboard for about 2 seconds to input the alternate character For example touch and press the key for about 2 seconds can get the selection USE THE MESSAGE WAITING INDICATOR The GXV3275 message waiting indicator LED is on the upper right corner of the device It could notify the users with different messages and status of the phone Please refer to the status description below The Firmware Version 1 0 3 6 GXV3275 User Guide Page 49 of 167 ES ten Innovative IP Voice amp Video priority for the LED indicator is from high to low in the following table Table 8 GXV3275 MWI LED Status Color LED Status Description e Fast Flashing Incoming call Calling Talking Conferencing Screensaver on when the Solid LCD is off m Slow Flashing A call is on hold e
77. ninstall _ Google Play KK aA A a us oo oo A Figure 106 GXV3275 GS Market Downloaded Applications UPDATE APPS The GXV3275 will automatically detect if there is a new version available for the installed apps to upgrade when the network connection is available and stable Users can also view update status and manually update the apps in GS Market To update apps open GS Market and tap on to access the installed apps User will see Update option for the app that has new version available Firmware Version 1 0 3 6 GXV3275 User Guide Page 124 of 167 Andstream Innovative IP Voice amp Video GS Market aa 17 16 DOWNLOAD INSTALLED Is installed 1 Apps 0 can be updated Google Play k Version 3 9 17 Storage 5 35M Uninstall Figure 107 GXV3275 GS Market Installed Applications UNINSTALL APPS 1 Open GS Market and tap on to access the installed apps 2 User will see Uninstall option for each app Tap on Unstall for the app you would like to unstall 3 A confirmation dialog will pop out Tap on OK to start uninstallation Uninstall app lee Gd gt gt 15 22 YouTube Do you want to uninstall this app Cancel OK Figure 108 GXV3275 GS Market Uninstall Applications Firmware Version 1 0 3 6 GXV3275 User Guide Page 125 of 167 Andstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide
78. nsferring 6 Ifthe call is answered users could then simply hang up or press the Transfer soft key to complete the transfer Also before hanging up users can tap on Split in the following screen to separate the calls talking to the second established call while placing the first call on hold a R FO C 11 28 Split the call or end the call to access attended transfer Split Transfer Figure 48 Auto Attended Transfer Split Firmware Version 1 0 3 6 GXV3275 User Guide Page 68 of 167 Daten Innovative IP Voice amp Video ATTENDED TRANSFER Besides auto attended transfer users could also consult the third party first before transferring the call 1 During the active call tap on Add Call on the left side of the screen to make the second call This will place the current call on hold 2 The second call establishes after the call is answered 3 During the active call tap on More softkey Bob 4 Select Transfer to bring up transfer screen The first call on hold will be displayed Re bob Bob Tap on the call on hold to transfer the call The call will be transferred and GXV3275 will hang up the call la GD R FOG 11 50 3 ABC DEF 4 5 6 GHI JKL MNO D 8 9 PQRS TUV WXYZ P 0 A Contacts Figure 49 Attended Transfer A Note e To transfer calls across SIP domains SIP service providers must support transfer across SIP domains e f users would like to cancel th
79. ogle account by tapping on Settings Firmware Version 1 0 3 6 GXV3275 User Guide Page 116 of 167 ES cen Innovative IP Voice amp Video EMAIL GXV3275 provides built in Email application for users to access personal or business Email account Tap on E to launch Email application SIGN IN EMAIL When launching the Email application for the first time a wizard will be provided for users to set up the Email account step by step Account setup k Gd lt gt 15 07 Email account You can set up email for most accounts in just a few steps Email address Password Figure 98 Sign in Email Enter the Email address and Password 2 Tap on Next for quick setup or tap on Manual setup to manually configure more options 3 If Manual setup is selected in step 2 users will need choose the account type POP3 IMAP or EXCHANGE depending on the type of your Email account Firmware Version 1 0 3 6 GXV3275 User Guide Page 117 of 167 andstream Innovative IP Voice amp Video Account setup los Go lt gt 15 07 Account type What type of account Is this Previous POP3 IMAP Exchange Figure 99 Select Email Account Type e POP3 setup When using POP3 the sent Emails are stored locally instead of the server side Please check with your network administrators for the correct Email account settings for POP3 Account setup lee Go gt EOMERI Incoming server settin
80. ontacts BOADRWORKS XSI CONTACTS e Added support for BroadWorks Xsi Call History BROADWORKS XSI CALL HISTORY e Added Preview for video calls SINGLE INCOMING CALL FIRMWARE VERSION 1 0 1 39 e Updated screenshots FIRMWARE VERSION 1 0 1 29 e This is the initial version Firmware Version 1 0 3 6 GXV3275 User Guide Page 15 of 167 SE ten Innovative IP Voice amp Video WELCOME Thank you for purchasing Grandstream GXV3275 IP Multimedia Phone for Android The powerful GXV3275 combines a comprehensive 6 line IP video phone a multi platform video conferencing solution and the user experience of an Android tablet to offer an all in one voice video data and mobility solution The GXV3275 is a 6 line IP multimedia phone with a 7 capacitive touchscreen that runs on Android OS version 4 2 offering access to the hundreds of thousands of Android apps in the Google Play Store including business productivity apps such as Skype Microsoft Lync Salesforce1 and GoToMeeting The phone features dual Gigabit ports HD audio and HD video a built in web browser integrated Wi Fi 802 11b g n for network flexibility PoE and a tiltable CMOS camera The GXV3275 s integrated Bluetooth allows users to sync calendars and contacts between their mobile phone and the GXV3275 use hands free Bluetooth headsets and to transfer calls between the GXV3275 and their mobile phone By combining a state of the art IP phone an advanced video
81. op watch or alarm Firmware Version 1 0 3 6 GXV3275 User Guide Page 34 of 167 Di uagdalea a e Aandstream Innovative IP Voice amp Video 19 00 MON FEBRUARY 17 Figure 10 Open Clock Widget e Certain widgets such as Calendar Clock and Bookmark can be resized on the desktop To resize a widget touch and press the widget for about 2 seconds Then lift your finger from the screen This will bring up the blue frame as shown in Figure 11 Resize Digital Clock Widget Touch and drag the border of the frame to adjust the size Anger management study shows most workers feel they Bill Clinton Nudges George W Ki 2 2 Bush to Join Twitter in CG WED FEBRUARY 19 eo ae Update time 22 03 tt 0 amp Figure 11 Resize Digital Clock Widget e Move the shortcut widget Firmware Version 1 0 3 6 GXV3275 User Guide Page 35 of 167 andstream Innovative IP Voice amp Video To move a shortcut widget to a different spot on the desktop or to a different idle screen touch and press the item for about 2 seconds until a recycle bin icon shows up on the bottom of the screen Drag the item up down left right to the destination spot on the screen Lift your finger once done RSS News Dick Warburton investigated over foreign bribery scandal U S May Swap Prisoners to Gain Captive Soldier s Release Update time 22 03 re Figure 12 Move Clock Widget e Remove the shortcut widget To remove an item from th
82. oth Figure 116 GXV3275 File Manager Select Application to Send File DELETE FILES 1 Open file manager and navigate to the directory of the file to be sent over Touch and press on the file for about 2 seconds until the checkbox shows up 2 Select the files or folders to be sent Tap on Options to select all files or unselect all files 3 Tap on bi A confirmation dialog will pop up 4 Tap on OK to delete the file s Firmware Version 1 0 3 6 GXV3275 User Guide Page 132 of 167 Andstream Innovative IP Voice amp Video FileManager fal Q th FO BH BG 17 52 Delete Are you sure to delete these 3 files Cancel OK Figure 117 Delete File s via File Manager RENAME A FILE 1 Open file manager and navigate to the directory of the file to be sent over Touch and press on the file for about 2 seconds until the checkbox shows up 2 Tap on and select Rename A new dialog window will pop up for users to enter the new name 3 Tap on OK Firmware Version 1 0 3 6 GXV3275 User Guide Page 133 of 167 Andstream Innovative IP Voice amp Video FileManager kl ES amp Q FO HS O 17 56 Rename Screenshot_2014 03 14 15 24 59 png Cancel Figure 118 Rename File A Note Under the File Manager root directory screensaver is a system folder that users could not create or delete files folders there FTP SERVER The GXV3275 supports file transfer via FTP server Once installed users could acce
83. ount 3 Call forward is set up for SIP account 4 Call forward is set up for SIP account 5 Call forward is set up for SIP account 6 More notifications on the status bar USB mouse is connected Music is playing using music app PPPoE is connected PPPOE is not connected Warning message GXV3275 User Guide andstream Innovative IP Voice amp Video Page 45 of 167 SE cen Innovative IP Voice amp Video SYSTEM SETTINGS IN STATUS BAR Slide down the top status bar and select System Settings Users will see the following settings Turn on off DND When DND is on all the calls to the registered Tone on off on incoming accounts will be blocked call message Turn on off Bluetooth Turn on off Wi Fi Scroll left right to adjust LCD brightness Select Media Channel when playing audio or video lt 7 5 59 PM 2014 07 15 TUESDAY BC a o y luetooth DND Voice Screen Off Enabled Ga Wi f Media Channel 3 5mm Earphone RJ9 Headset Speaker Handset Turn on off LCD display Handset mode When set to disabled handset offhook in 3rd party app will not activate dial tone and phone dialer Notification System Settings Figure 21 System Settings in Status Bar A Note Handset Mode is for audio path and GXV3275 dialer control when running 3rd party app that uses media path Currently there are three options supported Enabled Default mode When handset is lifted audio w
84. p on the news to access the detailed content lat amp gt O 16 24 RSS News Rattlesnake Roundup s cruelty Ukraine Heats Up Aust bonds weaker after US WV retail data GC Update time 16 24 ro 17 te Recorder Calendar Blacklist C G m S Figure 143 GXV3275 RSS News RSS WIDGET SETTINGS On the RSS News widget tap on to access RSS News settings e Update Interval Configure the interval to refresh the news The valid range is from 10 minutes to 24 hours e Page turning Intervals Configure the page turning speed on the widget when it displays different pages of news e Subscribe Select the categories of the news you would like to display on the RSS News Firmware Version 1 0 3 6 GXV3275 User Guide Page 154 of 167 SE ten Innovative IP Voice amp Video e RSS Feed Tap on the URL field on the bottom of the screen and enter the link of a new RSS feed Then tap on icon to add it to the category of the RSS feed k ED gt DS 16 24 Update Interval 4 Page turning Intervals 4 Subscribe Domestic News A RSS Feed Figure 144 GXV3275 RSS News Settings WEATHER GXV3275 has a built in Weather widget that provides weather information includes humidity wind direction wind speed mph and temperature in unit as configured by the users ADD WEATHER WIDGET 1 On the GXV3275 idle screen press Settings button and select Edit Widgets 2 A list of widgets will show on th
85. pare the connection Then the SD Card icon will show on the status bar 3 To access SD Card go to GXV3275 MENU gt File Manager gt sdcard Tap on it to access and manage your data Firmware Version 1 0 3 6 GXV3275 User Guide Page 164 of 167 Daten Innovative IP Voice amp Video HDMI DEVICE Plug one end of the mini HDMI cable into the mini HDMI port on the GXV3275 2 Plug the other end of the mini HDMI cable into the HDMI port on the LCD display or TV You might need adjust the resolution on the LCD display or TV for proper display 3 On the GXV3275 go to Settings gt Display Make sure the HDMI is turned on A HDMI icon will show HOM on the top status bar Display Gr 17 55 Brightness Screen timeout P Screensaver Timeout 4 Daydream Landscape Screen HDMI display settings Figure 152 Settings gt Display gt HDMI 4 In LCD Settings gt Display tap on HDMI Display Settings an adjusting bar will show on the screen Scroll to the left or right to adjust the display on the output TV or LCD screen Once done tap on OK Firmware Version 1 0 3 6 GXV3275 User Guide Page 165 of 167 Andstream Innovative IP Voice amp Video Display a GD EB 17 55 HDMI display settings Cancel Figure 153 Settings gt Display gt HDMI Display Settings 5 When the phone uses speaker the audio output will be using the HDMI output device Firmware Version 1 0 3 6 GXV3275 User Guide Page 1
86. qxv_series gqxv3275 documents gxv3275 xml phonebook guide df To download phonebook 1 Make sure the GXV3275 can connect to the HTTP TFTP server and the phonebook xml file in correct format is downloadable from the HT TP TFTP server 2 Open Contacts 3 Tapon on the upper right of the Contacts screen 4 Select Download to bring up the Download Contacts dialog Firmware Version 1 0 3 6 GXV3275 User Guide Page 89 of 167 Download Contacts A Cancel Delete the History Replace duplicate entries Download Mode File encoding Time Intervals Download Server anal 7O andstream Innovative IP Voice amp Video lt 3 15 18 KL Download Now http 4 UTF 8 4 None 4 192 168 40 112 Figure 71 GXV3275 Contacts Download Contacts 5 Fill in the necessary options and then tap on Download Now The GXV3275 will send out request to the configured HT TP TFTP server SEARCH CONTACTS 1 Open Contacts 2 Select ey or to open the contact list where you would like to search 3 Tap on BA on the upper right to bring up search dialog 4 Enter contact s name or number to search The search result will be automatically updated and displayed when entering the key words Firmware Version 1 0 3 6 GXV3275 User Guide Page 90 of 167 dndstream Innovative IP Voice amp Video Contacts ALL CONTACTS Clair 1003 4 Rick 1099 _ Picky Figure 72 GXV3275 Contac
87. registered and displayed If Bluetooth hands free profile is used or Microsoft Lync account is logged in the Bluetooth account or Lync account information will display here as well Jef Si MPK Settings FileManager MPK A p3 Z Ba Shortcut Contacts Shortcut Call History Shortcut Menu Shortcut Voicemail Shortcut Phone Dialer Figure 4 GXV3275 Default Home Screen Tap on the onscreen Menu icon SR the settings and applications menu will be brought up as shown below Firmware Version 1 0 3 6 GXV3275 User Guide Page 29 of 167 Y Phone DX Email APPS WIDGETS Call History E e GS Market O amp E Blacklist Camera 17 qe Calendar Settings a amp Figure 5 GXV3275 Onscreen Menu SL M I A Calculator ndstream Innovative IP Voice amp Video To fully manipulate the GXV3275 capacitive touch screen use your fingers to operate the following on the GXV3275 icons buttons menu items onscreen keyboard and etc dp Je Tap Long Press Zoom In Zoom Out Flick and Slide a 29 Ay Press and Drag Double Tap Firmware Version 1 0 3 6 GXV3275 User Guide Figure 6 GXV3275 Finger Gestures on the Touch Screen Page 30 of 167 ES ten Innovative IP Voice amp Video e Tap Slightly touch the screen with fingertip to initiate menu options or applications For example to select items on the screen e g setting
88. ress HOLD softkey on the bottom of the screen to put the call on hold The LCD screen will show as below To resume the call press UNHOLD softkey on the bottom of the screen aa Saving screenshot Holding Emily whee Add Call 00 01 23 Vi Ricky Unhold Mute Keypad More Figure 38 Call On Hold CALL RECORDING 1 During the call users could record the conversation to the phone by tapping on More gt Start Recording on the call screen 2 If need to stop the recording tap on More gt Stop Recording or hang up the call 3 The recording files can be retrieved from the GXV3275 application Recorder gt Call category Firmware Version 1 0 3 6 GXV3275 User Guide Page 61 of 167 Andstream Innovative IP Voice amp Video Talking QS a Go FO GS 16 50 Talking Emily we Add Call 00 00 09 Ki Ricky HENOG Start Recording Video On Conf Mute Keypad Figure 39 GXV3275 Call Recording MUTE During an active call press the MUTE softkey on the bottom of the screen to mute the call The mute icon F 2 will be displayed in the status bar on the top of the screen Press the UNMUTE softkey on the bottom of the screen to unmute the call Talking t a Md 2 Talking Emily Add Call 00 00 20 oe Ricky gu Hold Unmute Keypad Figure 40 GXV3275 Call Mute Firmware Version 1 0 3 6 GXV3275 User Guide Page 62 of 167 Andstream Innovative IP Voice amp Video T
89. s one by one To enable Auto Conference feature go to web GUI gt Advanced Settings gt Call Features and set Auto Conference to Yes To esablish call with auto conference when there are 1 or more calls on the GXV3275 simply tap on More softkey and select Conf All the calls on GXV3275 will be brought into the conference Firmware Version 1 0 3 6 GXV3275 User Guide Page 73 of 167 SE ten Innovative IP Voice amp Video A Note e During the conference if the initiator of the conference hangs up the conference will end If users wish to allow the remaining parties to stay in conversation after the initiator hangs up the conference initiator should set Transfer on 3 way Conference Hang up to Yes in web GUI gt Account page gt Call Settings This would allow the remaining parties to stay in the conference after the initiator exists the conference MISSED CALL When there is a missed call the LCD will show missed call dialog on the idle screen Missed Call lea Gd FO O 12 25 You have 1 missed call Gi x Clair 1003 1001 Figure 55 Missed Call Screen Users can tap on the missed call entry to access the missed call log To close the missed call screen and return to the idle screen tap on on the upper right of the dialog DND DO NOT DISTURB Firmware Version 1 0 3 6 GXV3275 User Guide Page 74 of 167 andstream Innovative IP Voice amp Video When DND is on the incoming calls to the GXV3275 will be
90. sion 1 0 3 6 GXV3275 User Guide Page 83 of 167 Andstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide Page 84 of 167 Andstream Innovative IP Voice amp Video CONTACTS The GXV3275 supports local LDAP and BroadWorks Ae Contacts There are two ways to access GXV3275 contacts e On the phone s idle screen or menu open Contacts app by tapping on icon Ey e On the phone s idle screen or menu screen tap on icon on the bottom of the screen The following figure shows Contacts on the GXV3275 Contacts E z 20 26 Contacts Local Contacts LDAP Contacts BS Contacts Figure 66 GXV3275 Contacts Tap the icon to access the Contacts The BS Contacts is the BroadWorks Xsi Contacts It needs to be configured with the remote BroadWorks server to enable this feature LOCAL CONTACTS The local contacts can save up to 1000 entries Users can manage contacts by adding deleting and modifying single contacts downloading contacts from HTTP TFIP server importing contacts from external storage and exporting contacts to external storage Firmware Version 1 0 3 6 GXV3275 User Guide Page 85 of 167 Andstream Innovative IP Voice amp Video Contacts FB Fa ra lay A 1 contact Alice 1002 Gi 4 Figure 67 GXV3275 Local Contacts ADD SINGLE CONTACTS 1 Tapon e to access all contacts pe 2 Tap on Sea to bring up
91. soft Lync To access Camera to take pictures and videos tap on Camera icon o on the desktop or phone s menu Camera Settings Brightness settings White balance Store location on off Take Picture Video If camera mode is Taking Picture tap on the Blue button to take a picture If camera mode is Taking Video it will show Red button Tap on it to start stop taking video Camera Mode Tap on the camera icon here to switch mode between taking video or picture Figure 129 GXV3275 Camera TAKE PICTURE 1 Select the camera mode as O to take picture 2 Tap on the Blue button to take a picture 3 The captured picture can be accessed under FileManager gt Internal Storage gt DCIM gt Camera RECORD VIDEO 1 Select the camera mode as L to record video 2 Tap on the Red button to start stop recording 3 The recorded video can be accessed under FileManager gt Internal Storage gt DCIM gt Camera Firmware Version 1 0 3 6 GXV3275 User Guide Page 143 of 167 ndstream Innovative IP Voice amp Video CAMERA SETTINGS Tap on icon g to bring up camera settings Brightness Settings White Balance Tap on it to adjust Tap on it to select lighting type for the brightness There are picture There are 5 different options 7 levels from 3 to 3 Usually Automatic the one with A W icon should work for most of the scenarios Store Location Enable Disable location information stored for the pict
92. ss the GXV3275 file FTP i in the phone s menu or desktop to open FTP Server application system from PC Tap on Firmware Version 1 0 3 6 GXV3275 User Guide Page 134 of 167 Andstream Innovative IP Voice amp Video FTPServer mem DES 18 07 B You can use FTP service to manage your files via PC Start FTP Server dei Figure 119 FTP Server Start Tap on Start FTP Server to turn the server on The FIP server address URL will be provided on the screen aa Saving screenshot ftp 192 168 40 206 2121 Stop FTP Server dei Figure 120 FTP Server Stop Firmware Version 1 0 3 6 GXV3275 User Guide Page 135 of 167 andstream Innovative IP Voice amp Video For security purpose users could also tap on D in the above figure to set up username password port number and directory for remote access By default when the users access the ftp server from a PC a prompt will show asking for user name and password The default user name and password are admin FTPServer mi oN KS 18 11 Settings Enable username and password Username and password Port Number 2121 Select Directory Internal Storage 4 Figure 121 FTP Server Settings RECORDER GXV3275 Recorder application allows users to record audio and access recording files from call recording There is no time limits on the recorder as long as there is enough space to save the recording file
93. t Widgets Folder Thread Manager System settings Figure 7 GXV3275 Desktop Menu e Wallpaper Select wallpaper from Gallery Wallpapers or Live Wallpapers e Preview Add delete or edit desktop e Edit Widget Add widgets to the desktop by dragging the widget from the bottom menu to the desktop e Folder Add folder on the desktop and users can place desktop shortcuts into the folder e Thread Manager Manage running applications on the GXV3275 For more details please refer to section MANAGE RUNNING APPLICATIONS e System settings Access phone s settings such as Personalized Account Wireless amp Network Sound Display Storage Application and etc Firmware Version 1 0 3 6 GXV3275 User Guide Page 32 of 167 ES ten Innovative IP Voice amp Video ADD APPLICATION SHORTCUT TO DESKTOP The shortcut of the applications installed on the GXV3275 can be added to the desktop for users easy access To add shortcut 1 Tap on the on screen Menu icon HH to access the applications first 2 Select and press the application icon for about 2 seconds The screen will show Move to Desktop on the bottom 3 Drag the icon to the bottom of the screen Phone s idle screen will immediately show up for you to place the shortcut APPS WIDGETS fh Phone Contacts Call History Blacklist i e o Py D GS Market FileManager Camera Browser K ao 17 Jef g3 ES Email Voice Mail Calendar Settings Diagnosis
94. t in applications and basic features To learn more advanced features and configurations please visit link http www grandstream com support to download the latest GXV3275 Administration Guide Firmware Version 1 0 3 6 GXV3275 User Guide Page 12 of 167 ES ten Innovative IP Voice amp Video GNU GPL INFORMATION GXV3275 firmware contains third party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be downloaded from Grandstream web site from http www grandstream com support fag gnu_gpl Firmware Version 1 0 3 6 GXV3275 User Guide Page 13 of 167 Andstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide Page 14 of 167 Daten Innovative IP Voice amp Video CHANGE LOG This section documents significant changes from previous versions of GXV32 75 user manuals Only major new features or major document updates are listed here Minor updates for corrections or editing are not documented here FIRMWARE VERSION 1 0 3 6 e Add WiFi Static IP and PPPoE Setting ADD WI FI NETWORKS e Add Set Programmable Keys On Unregistered Account SET PROGRAMMABLE KEYS ON UNREGISTERED ACCOUNT FIRMWARE VERSION 1 0 1 54 e Added support for BroadWorks Xsi C
95. tatus using the LED indicator 7 1024x600 capacitive 5 points touch screen Tap to turn down the call volume and media volume Tap to turn up the call volume and media volume Tap to go back to Home screen or touch and press for about 2 seconds the current running applications and Applications softkey will show to manage the applications Tap to view options for different screens or applications Tap to go back to the previous menu Off hook to use handset as the audio channel for calls and media GXV3275 User Guide Page 24 of 167 BACK VIEW ndstream Innovative IP Voice amp Video a pe KZ WI PC HEADSET HANDSET Item Name 1 Camera Adjusting Wheel 2 Phone Stand built in 3 Power Jack 4 PC Port 5 LAN Port 6 Headset Port 7 Handset Port 8 Side Connectors Cover Firmware Version 1 0 3 6 D T 5 Figure 2 GXV3275 Back View Table 4 GXV3275 Back View Description Scroll up down to adjust the camera angle Adjust the phone stand angle to place the phone on the desk 12V DC Power connector port 10 100 1000Mbps RJ 45 port connecting to PC 10 100 1000Mbps RJ 45 port connecting to Ethernet PoE is supported RJ9 headset connector port supporting EHS with Plantronics headset RJ9 handset connector port Open the cover for USB port SD card slot 3 5mm headset port and mini HDMI port GXV3275 User Guide Page 25 of 167 SE
96. tcut keys on Account 2 to 6 From Web UI users can set the shortcut keys under the setting of Account X Call Settings gt Programmable keys After setting the programmable keys can be showed on the account bar in the phone app The following screenshot is a speed dial key which takes place the Account 2 position End user can tap the key to user Account 1 to dial the number 10071 Enter Number E A ni 14 51 No Call Call 1002 1002 1001 1001 1 2 3 Speed Dial ABC DEF 4 5 6 GHI JKL MNO Y Audio Call T 8 9 PQRS TUV WXYZ 0 Video Call Figure 29 GXV3275 Programmable Keys DIAL A NUMBER DIRECTLY 1 Use the methods mentioned above to open dial screen Figure 28 GXV3275 Dial Screen 2 Select the account to dial out on the left panel of the dial screen The selected account will be highlighted in grey background 3 Enter the digits to be dialed out using the keypad If the digit matches call history a list of numbers will be displayed for users to select 8 Y 4 Tap on audio call only or video call to send the number If no key is pressed by default the call will be automatically dialed out after 4 seconds timeout Firmware Version 1 0 3 6 GXV3275 User Guide Page 53 of 167 Daten Innovative IP Voice amp Video A Note e By default the No Key Entry Timeout is 4 seconds meaning if no key is pressed after starting entering number the call will be automatically sent out after the timeout The
97. te Figure 111 Paste File Firmware Version 1 0 3 6 GXV3275 User Guide Page 128 of 167 andstream Innovative IP Voice amp Video MOVE FILES The steps to move a file is similar to copy paste a file The difference is once the file is moved the file will not be kept in the source folder Follow the steps below to move a file on the GXV3275 1 Open file manager and navigate to the directory of the file to be copied Touch and press on the file for about 2 seconds until the checkbox shows up le GO FOB C 17 16 1 Options Q FileManager E j LOSTDIR Figure 112 GXV3275 File Manager Select File 2 Select the files or folders to be moved Tap on 1 Options to select all files or unselect all files 3 Tap on and select Move The file will be copied 4 Tap on the root directory Wi go back to the root directory Navigate to the destination folder where you would like to move the file to Firmware Version 1 0 3 6 GXV3275 User Guide Page 129 of 167 andstream Innovative IP Voice amp Video FileManager lee GO VERE lt 3 17 13 Internal SD Storage External Storage Figure 113 File Manager Root Directory FileManager D d ROME Internal Storage tmp X Cancel i Paste Figure 114 Paste File SEND FILES Firmware Version 1 0 3 6 GXV3275 User Guide Page 130 of 167 andstream Innovative IP Voice amp Video The users can send a file via B
98. th SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1992 and has been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C This device has been tested and meets the FCC RF exposure guidelines when tested with the device directly contacted to the body RF exposure compliance with anybody worn accessory which contains metal was not tested and certified and use such body worn accessory should be avoided Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Hereby Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Firmware Version 1 0 3 6 GXV3275 User Guide Page 17 of 167 Andstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide Page 18 of 167 ES ten Innovative IP Voice amp Video PRODUCT OVERVIEW FEATURE HIGHTLIGHTS e 6 lines with up to 6 SIP accounts including FREE IPVideoTalk account with video mail up to 6 way audio conference and 3 way video conference phonebook with up to 1000 contacts call history with up to 1000 records e Dual switched auto sensing 10 100 1000Mbps network ports Wi Fi 802 11b g n PoE Bluetooth USB SD HDMI EHS with Plantronics headsets support e 7 1024x600 capacit
99. the following link for more details about how to use LDAP book on the GXV3275 http www grandstream com products gxv _series gxv3275 documents gxv3275_Idap book guide pdf BOADRWORKS XSI CONTACTS Besides the Local and LDAP phonebook the GXV3275 also supports BroadWorks Xsi contacts if BroadWorks XSP server is available within the network Please refer to the following link for more details about how to use BroadWorks Xsi Contacts on the GXV3275 http www grandstream com products gxv_series general documents gxv32xx_broadworks_xsi_guide pdf Firmware Version 1 0 3 6 GXV3275 User Guide Page 98 of 167 Andstream Innovative IP Voice amp Video BLACKLIST The GXV3275 has blacklist support for users to manage incoming calls To access blacklist tap on icon In the phone s menu BLOCK HISTORY Open blacklist and tap on to view the block history It shows the detailed information for the blocked calls caller number caller name and calling time RESTORE BLOCKED NUMBER The blocked number in the block history can be restored to call history and the number will be removed from blacklist To do this 1 In the block history touch and press the entry for about 2 seconds until checkbox displays 2 Tap on the checkbox for the entries to be selected v indicates the entry is selected 3 Tap on and select Restore to Call History Block History lee GD lt 5 14 52 1 Options y Restore to Call History Figure
100. the number list users could manually enter it or select number from Contacts to add it Choose number X Cancel Y OK 1 Bob Mobile 1002 IA Gr Zomm pop pr C Clair Mobile 1003 IA Ho Se Se EC do 90 Figure 62 GXV3275 MPK APP Add Number from Contacts 4 The added number will show in the list as the figure shows below A Ricky E Clair Speed Dial Busy Lamp Field Figure 63 GXV3275 MPK APP Number List Firmware Version 1 0 3 6 GXV3275 User Guide Page 79 of 167 Daten Innovative IP Voice amp Video SHARED CALL APPEARANCE SCA The GXV32 5 supports shared call appearance by the Broadsoft standard This feature allows members of the SCA group to shared SIP lines and provides status monitoring idle active progressing hold of the shared line When there is an incoming call designated for the SCA group all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold with the exception of when multiple call appearances are enabled on the server side In the middle of the conversation there are two types of
101. to manage the applications Menu Tap to view options for different screens or applications Back Tap to go back to the previous menu KEYPAD SHORTCUT FUNCTIONS The GXV3275 supports keys shortcuts for certain special system functions e Screenshot Press the Menu button for about 3 seconds to capture screenshot The screenshot can be accessed via FileManager gt Internal Storage gt Pictures gt Screenshots The screenshot picture size is 1024x600 pixels e Firmware upgrade via SD card Firmware Version 1 0 3 6 GXV3275 User Guide Page 47 of 167 Andstream Innovative IP Voice amp Video 1 Insert the SD card to the GXV3275 The SD card should have the valid firmware bin file in it 2 Power cycle the phone and the 5 LCD keys on the bottom of the screen will light up 3 Wait for the LCD keys light to turn off 4 Once the light is off immediately press and hold both keys E the first LCD key from the left and A the third LCD key from the left at the same time 5 Release the keys when the LCD screen displays the upgrading bar 6 The phone will start the upgrading process USE THE ONSCREEN KEYBOARD The GXV3275 onscreen keyboard can be activated by tapping on an input field e English Keyboard This is the default keyboard on GXV3275 Tap on EJ to access input options to switch input methods Figure 23 GXV3275 Onscreen Keyboard English Keyboard To switch input between lowercase and uppercase tap o
102. trieval process Voice Mail ae GD GO O D 12 45 Alice 1 1 IPVideoTalk 0 0 1001 81660617 Figure 57 Retrieve Voicemail For each account the Voicemail User ID can be set up under web GUI gt Account X gt General Settings Voice Mail UserlD This is the number that will be dialed out to access voicemail message when tapping on the account in Voice Mail screen CALL FORWARD Call forward feature can be set up from GXV3275 LCD or web GUI Firmware Version 1 0 3 6 GXV3275 User Guide Page 76 of 167 ES ten Innovative IP Voice amp Video e From LCD Go to onscreen Menu gt Settings gt Personalized Account gt Select account name and tap on Call Forwarding to activate the feature Then a list of options will show Select the option to configure the call forward type None Unconditional Time Based Others and then enter necessary number in the fields e From Web GUI Log in GXV3275 web GUI and go to Account page gt Call Settings By default Call Forward feature is set to None The Call Forward feature options are gt Unconditional Forward All the incoming calls will be forwarded to the number set up in All To field Call Forward Type Unconditional All To 23455432 Figure 58 Call Forward Unconditional gt Time Based Forward All the incoming calls will be forwarded to the number as schedule in the time period During the setup time the call will be forwarded to the number in In Time Forward To fi
103. ts Search Contacts USE CONTACTS Once the contacts are added users could navigate in the contacts list ZS to make a call send message and manage the contacts further more MAKE A CALL TO CONTACTS Scroll up down to find the contact in the list and tap on to call this contact SEND SMS MESSAGE TO CONTACTS Scroll up down to find the contact in the list and tap on to call this contact SELECT CONTACTS 1 Scroll up down to find the contact in the list 2 Touching and pressing on the contact for about 2 seconds until the checkbox shows up 3 Tap on the checkbox for the contacts to be selected bei indicates the contact is selected Firmware Version 1 0 3 6 GXV3275 User Guide Page 91 of 167 Andstream Innovative IP Voice amp Video Contacts 2 Selected B 4 contacts Bob 1002 c E C F G H Clair 1003 K L Figure 73 GXV3275 Contacts Select Contacts ADD CONTACTS TO FAVORITES 1 Select the contact to be added as described in SELECT CONTACTS 2 Tapon B and select Add to favourites Contacts 1 Selected B mmm Add to favourites 4 C Sendto desktop emm Clair 1003 Send D Add to Blacklist i 1099 V Ricky HH SS e Cd o 8 Figure 74 GXV3275 Contacts Contacts Options Firmware Version 1 0 3 6 GXV3275 User Guide Page 92 of 167 Andstream Innovative IP Voice amp Video There are another 2 methods to add contacts to favorites e W
104. ueeeeeeaeeeaneeaees Call Forward Busy No Answer GXV3275 MPK APP Add Number GXV3275 MPK APP Add Number from Contache GXV3275 MPK APP Number Uer GXV3275 SCA Settings ON CD GXV3275 SCA Settings on Web Uli ER lo e Ee E GKY 3270 Local Contacts EE GXV3275 Contacts Add New Contact GXV3275 Contacts Import Contacts cc cccccseeeeeeeeeeeeeeeeeeseees GXV3275 Contacts Export Contacts aanaannaneaannennnannennnnnnnnenennnne GXV3275 Contacts Download Contacts cccccccecccseeeeeeeeeeeseees GXV3275 Contacts Search Contact GXV3275 Contacts Select CGontacls cee ccecccseeeceeeeeeeeeeeeeeseees GXV3275 Contacts Contacts Options cccccccccseeceeeeeeeeeeeeeeeseees Add CGontactstokavortes GXV3275 Contacts Add New Group GXV3275 Contacts Storage Status cc ccccccecceseeeeeeeeeeeeeseeeeseees GXV3275 Contacts Options Account Add Account to Sync Up in Contact ce ccecccceeeceeeeseeeeeeeeeaeeesaeeees GXV3275 User Guide Eten nnovative IP Voice amp Video EE 62 Page 9 of 167 Figure 80 Add Google Account to Sync up in Contact Figure 81 Figure 82 Figure 83 Figure 84 Figure 85 Figure 86 Figure 87 Figure 88 Figure 89 Figure 90 Figure 91 Figure 92 Figure 93 Figure 94 Figure 95 Figure 96 Figure 97 Figure 98 Figure 99 Figure 100 Figure 101 Figure 102 Figure 103 Figure 104 Figure 105 Figure 106 Figure 107 Figure
105. uetooth speaker tap on headset e f Bluetooth headset is connected the audio will be automatically switched to Bluetooth headset once the call is established e The status bar on the top or the screen shows the current audio channel being used during the call If pressing the corresponding key for the currently used audio channel the call will be hang up Firmware Version 1 0 3 6 GXV3275 User Guide Page 64 of 167 andstream Innovative IP Voice amp Video Talking QS GD lal OO 6 FO GS 10 13 Talking Emily fao Add Call 00 00 46 Ki Bill Hold Mute Keypad Figure 43 Switch Audio Channel during Call 1 Talking rp B O 12 35 Talking IPVideoTalk A Add Call 00 00 11 qs 8168741 8168 41 8168741 dl Vv x Hold Mute Keypad Figure 44 Switch Audio Channel during Call 2 Firmware Version 1 0 3 6 GXV3275 User Guide Page 65 of 167 ES ten Innovative IP Voice amp Video CALL TRANSFER A call can be transferred to another party during the call The GXV3275 supports blind transfer and attended transfer BLIND TRANSFER During the active call tap on More softkey 2 Select Transfer to bring up the transfer screen 3 Select transfer mode as Blind by tapping on the highlight area in Figure 45 Blind Transfer The default transfer mode is Blind Enter the digits 5 Tap on Send softkey 6 The call will be transferred and GXV3275 will hang up the call t le GX FO O
106. uipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help RF Exposure Information SAR This device is designed and manufactured not to be exceeded the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate SAR and the SAR limit set by FCC is 1 6 W kg This device is complied wi
107. ure Figure 130 GXV3275 Camera Settings ANGLE ADJUSTMENT On the back of the GXV3275 camera users could scroll the wheel up down to adjust the camera angle If Ce users scroll the camera all the way up until the icon S shows up on the status bar of the screen the camera is turned off Firmware Version 1 0 3 6 GXV3275 User Guide Page 144 of 167 dndstream Innovative IP Voice amp Video MULTIMEDIA GALLERY The GXV3275 has built in Gallery application for users to take pictures videos view pictures and play videos from GXV3275 internal storage or USB SD card storage Users could also perform basic editing tasks on pictures and set them as wallpaper or picture for contacts The pictures can be easily shared with friends in Gallery app by sending via Bluetooth and Email Tap E on the phone s menu or desktop to launch the gallery application on the GXV3275 Si Lal Select photo CANCEL l gt a E Always cherish those people who offer you a hand when you are in trouble w 0 KA Dn tore a 1 ee H Hre e f download THANKS 20131026 F amp F Be download Figure 131 GXV3275 Gallery e Gallery albums The image related folders in the GXV3275 will be present in Gallery as thumbnails Users can tap on the thumbnail to access the folder e View pictures After accessing the album slide left right to view all the pictures Users could select Grid or Filmstrip view mode to display the pictures Tap on
108. ut SCA configuration and function please refer to the link below http www grandstream com products gxp_series general documents gs_sca_guide pdf CALL FEATURES The GXV3275 supports traditional and advanced telephony features including caller ID caller ID with caller Name call waiting call forward and etc Before using the following feature code please make sure Enable Call Features option is set to Yes under web GUI gt Account page gt Call Settings Table 9 GXV3275 Feature Code Use Preferred Codec per call e Dial 01 followed by the preferred codec code and the phone number e The phone will try to use this codec during the call e Codec code PCMU 7110 01 PCMA 7111 G726 32 72632 G722 722 iLBC 7201 For example if the user would like to use PCMA as the preferred codec to call Firmware Version 1 0 3 6 GXV3275 User Guide Page 81 of 167 02 30 31 50 51 67 82 70 CH 72 73 74 SE ten Innovative IP Voice amp Video phone number 334455 enter 017111334455 Force Codec per call e Dial 02 followed by the preferred codec code and the phone number e The phone will be forced to use this codec during the call e Codec code PCMU 7110 PCMA 7111 G726 32 72632 G722 722 iLBC 7201 For example if the user would like to use PCMA to call phone number 334455 enter 017111334455 Block Caller ID for all subsequent calls e Dial 30 Send Caller ID for
109. ware Version 1 0 3 6 GXV3275 User Guide Page 157 of 167 Andstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide Page 158 of 167 SE ten Innovative IP Voice amp Video CONNECT TO NETWORK AND DEVICES The GXV3275 supports a variety of network connections Ethernet Wi Fi and device connections including EHS headset Plantronics USB SD card and Bluetooth device Users can connect the GXV3275 to transfer files from to the GXV3275 using a USB connection SD card or Bluetooth ETHERNET Ethernet connection is turned on as DHCP by default If you would like to use Ethernet connection for network access please make sure the Ethernet cable is plugged in to the LAN port on the back of the GXV3275 To configure Ethernet settings on GXV3275 LCD 1 Go to GXV3275 s Settings application gt Wireless amp Network gt Ethernet Settings 2 Touch IPv4 settings 3 Tap on Address Type to select DHCP Static IP or PPPoE as the address type gt For DHCP save the setting and the GXV3275 should be able to get IP address from the DHCP server in the network gt For static IP enter IP Address Subnet Mask Default Gateway DNS Server and Alternative DNS server for the GXV3275 to correctly connect to network gt For PPPoE enter PPPoE account ID and password so the GXV3275 can get IP address from the PPPoE server WI FI WI FI is supported and built in on the GXV32 75 GXV
110. y The manufacturer s warranty does not cover damages to the phone caused by unsupported power adapters WARRANTY If the GXV3275 phone was purchased from a reseller please contact the company where the phone was purchased for replacement repair or refund If the phone was purchased directly from Grandstream please contact Grandstream Support for a RMA Return Materials Authorization number before the product is returned Grandstream reserves the right to remedy warranty policy without prior notification b Warning Use the power adapter provided with the phone Do not use a different power adapter as this may damage the phone This type of damage is not covered under warranty Firmware Version 1 0 3 6 GXV3275 User Guide Page 27 of 167 Andstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 User Guide Page 28 of 167 andstream Innovative IP Voice amp Video GETTING TO KNOW GXV3275 USE THE TOUCHSCREEN When the phone boots up in HOME screen the LCD will display as below A registered account is shown in the following figure and users might need register their own account to have the account status displayed The Status Bar shows time network connectivity signal strength notification information and etc Account information displays in the IP 192 168 40 206 e IP 192 168 40 206 account widget Up to 6 accounts can be Emily LA EELS 1000 8166617

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