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CFEWH Series 1 User Manual

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1. As N A XY S aN ii a CE Es Hot water just got smarter Continuous Flow Electric Water Heater USER MANUAL g Single Phase CFEWH Series 1 10 Premium Model Extension pipe cover sold separately www microheat com au Contents Introduction About This Product Getting Started Premium model Increasing the Water Temperature Decreasing the Water Temperature COLD Setting Using the WATER FLOW RATE About the LED Indicator Error Codes Showing on the LED Indicator Getting Started Standard model About the LED Indicator Operational Parameters Location Temperatures Maintenance Optimised Energy Usage Warranty The company accepts no responsibility for the failure of this appliance if it has not been installed and operated in accordance with the instructions provided The information in this Manual is correct as at February 2014 but the manufacturer reserves the right to make changes to specifcations without prior notice All information provided E amp OE Copyright 2014 All Rights Reserved MicroHeat and its associated logo are Registered Trademarks of MicroHeat 03 04 06 06 06 06 06 07 07 08 08 09 09 09 09 10 11 Technologies Pty Ltd MicroHeat products are manufactured under one or more Patents which are in force The Product is Patent Cooperation Treaty PCT Protected and Trademarks Protected USER MANUAL V1 3 Feb 2014 PDF 27 02 14 14 00 PM Introduction Congratulat
2. likely to occur please call a MicroHeat Service Technician on 03 9681 7088 Maintenance The unit is designed to provide long and reliable service Actual life expectancy will vary with water quality and use The unit itself does not require any regular maintenance However to ensure consistent water flow it is recommended that a licensed plumber should periodically remove scale and dirt that may build up in the Inlet Filter of the unit the faucet or in the shower head A IMPORTANT Other than the inlet filter the unit does not contain any user serviceable parts In case of malfunction please call a MicroHeat Service Technician on 03 9681 7088 CFEWH SERIES 1 10 USER Manual 2014 MicroHeat Technologies P Operational Parameters Optimised Energy Usage The table below shows the flow rate in litres per minute Itr min related to deliverable output water temperature C and optimised electrical energy usage kW The table shows you the results that can be achieved by varying the water flow and temperature The optimum operational capability of the unit is shown in RED CFEWH SERIES 1 10 240VAC Input water temperature 5 C Warm water flow rate Itrs min Warranty Warranty WARRANTY FOR MICROHEAT TECHNOLOGIES PTY LTD CONTINUOUS FLOW ELECTRIC HOT WATER HEATER CFEWH SERIES For the MicroHeat Technologies Pty Ltd Continuous Flow Electric Water Heater SERIES CFEWH MicroHeat will rep
3. the CFEVWUH is installed outside the boundaries of a metropolitan area to be defined by MicroHeat or further than 35 km from an Accredited Service Agent the cost of transport insurance and travelling costs between the nearest MicroHeat Accredited Service Agent s premises and the installed site shall be the owner s responsibility 5 Where the CFEWH is installed in a position that does not allow safe ready access the cost of accessing the site safely including the cost of additional materials handling and or safety equipment shall be the owner s responsibility 6 The warranty only applies to the CFEWH and therefore does excessive thermal input blocked outlet corrosive atmosphere not cover any plumbing or electrical parts supplied by others and foreign matter in the water supply or ice formation in the pipe not an integral part of the CFEWH e g pressure limiting valve work to or from the CFEWH water heater tempering valves isolation valves shut off valves electrical switches electrical cabling pumps or fuse 4 Where the CFEWH is located in a position that does not comply with the MicroHeat CFEWH Installation Instructions 7 The benefits of this warranty are in addition to other rights and or relevant statutory requirements causing the need for major remedies of the consumer under laws in relation to the goods and dismantling or removal of cupboards doors or walls or use of services to which the warranty relates sp
4. air or if necessary at its sole discretion replace the CFEWH which falls within the Warranty Periods and Territory specified below subject to the warranty conditions and the warranty exclusions Warranty Period within Australia New Zealand and Papua New Guinea is 3 years from the date of purchase by the consumer as defined by the Competition and Consumer Act 2010 Cth Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure It is the responsibility of the consumer to provide proof of purchase within the Territory WARRANTY CONDITIONS WARRANTY EXCLUSIONS 1 This warranty is applicable only for CFEWH appliances Repair and replacement work will be carried out as set out in 5 The CREWE must be indtalled inaccordance wihane the MicroHeat warranty However the following exclusions may MicroHeat CFEWH Installation Instructions to be supplied with cated ihe Microneat warranty to become void and may Incur a the CFEWH water heater and in accordance with all relevant service charge and or cost of parts statutory and local requirements of the Country or State in which 1 Accidental damage to the CFEWH or any component incl
5. cian to rectify the problem CFEWH SERIES 1 10 USER Manual 2014 Getting Started Premium model Guided Tour of the Premium model If you have had a chance to look at your unit and you recognise that it s the Premium model we d like to give you a short guided tour The unit will automatically begin operating when you turn on a hot water tap and water is flowing faster than 1 5 litres a minute The first step is to understand how to set the output water temperature You can vary the temperature manually between a minimum of 20 C and the maximum factory set temperature of either 50 C OR Other Specified Maximum Setting lt 50 C _ _ Indicator LED Output Water Cel Temperature wo Setting Display Decrease amp Increase Push Button Want to increase the water temperature By pushing the UP arrow of the TEMP SETTING you will increase the temperature by 1 C you can give this one push at a time to do this or keep it pressed and the temperature will rise continuously until you reach the temperature you want Remember the maximum temperature is 50 C OR Other Specified Maximum Setting lt 50 C Want to decrease the water temperature By pushing the DOWN arrow of the TEMP SETTING you will decrease the temperature by 1 C you can give this one push at a time to do this or keep it pressed and the temperature will decrease continuously until
6. ecial equipment to bring the CFEWH to a serviceable position 8 The CFEWH must be sized to supply the hot water in 5 Repair and or replacement of the CFEWH due to the effects accordance with the guidelines in the MicroHeat CFEWH of either corrosive water or water with a high chloride or low pH literature level caused by unnatural circumstances or when the CFEWH has PROCEDURE FOR HONOURING WARRANTY been connected to a water supply with water conductivity levels that are outside the range of water conductivity outlined in the 1 To initiate a claim for a warranty against defects the consumer Installation Instruction Manual shall contact l Subject to any rights you have under Australian Consumer Law or other statutory provisions to the contrary this warranty excludes any and all claims for damage to furniture carpets walls foundations or any other consequential loss either directly AUSTRALIA or indirectly due to leakage from the water heater or due to Phone 03 9681 7088 leakage from fittings and or pipe work of metal plastic or other 2 The process will then follow the MicroHeat Product Warranty materials caused by water temperature workmanship or other Flow Chart to assess whether the product is under warranty modes of failure MicroHeat Technologies Pty Ltd Unit 6 38 42 Sabre Drive PORT MELBOURNE VIC 3207 CFEWH SERIES 1 10 USER Manual 2014 For technical support or more information phone 03 9681 7088 Hot water just
7. es in both water and energy usage We d like to explain how it s so different from other hot water systems and why it s setting completely new standards To fully appreciate the difference and the substantial benefits offered by the technology used in this water heater we need to start off by comparing the main deficiencies of traditional hot water systems Heating water the traditional way Traditional centralised hot water services consume continuous energy to heat water and then maintain it at a defined thermostat controlled temperature ready for when it s wanted Typically the water heater is located away from where the water is wanted relying on lengths of pipe to deliver the water Energy is therefore wasted keeping quite a large volume of water at a stable temperature often at a higher temperature than would ever be used But that s not all water is wasted every time a hot water tap is turned on That s because you need to let the water run until the water held in the pipes has made way for the hot water you want coming from the water heater The overall result is quite inefficient usage of power together with wastage of water The MicroHeat difference The engineers at MicroHeat set out to create something completely different from existing methods of providing hot water a highly efficient new method of heating water that would address the wastage of valuable resources ener
8. got smarter MicroHeat Technologies Pty Ltd Unit 6 38 42 Sabre Drive PORT MELBOURNE VIC 3207 AUSTRALIA www microheat com au DISTRIBUTED BY
9. gy and water The Continuous Flow Electric Water Heater CFEWH is a very compact unit which provides an instant and continuous flow of hot water wherever it s required delivered through very short lengths of pipe Water isn t wasted because you re not leaving it running waiting for it to get hot Hot water is always at a stable temperature despite any fluctuations in water pressure You don t need a science degree to understand how the efficiencies and savings are achieved all you need to do is follow our simple explanation A IMPORTANT The secret of optimised energy The unit intelligently optimises the amount of energy it needs to heat water depending on how much water you want For example lets assume hot water is required at 45 C If you want a fairly fast flow of water 4 litres a minute the unit will use its full power 9 6kW to heat the water However if you only want a low flow of water 1 5 litres a minute the unit will use just 4 2kW to heat the water The benefit is the unit can intelligently vary itself between being a 9 6kW and 4 2kW system The lower flow rate achieves 56 less energy consumption and that contributes to lowering power bills In addition varying the flow rate of the water contributes to lower water consumption and achieves further savings Reducing water flow from 4 litres a minute to 1 5 litres a minute lowers water consumption by 66 Incoming
10. ions on having the revolutionary new Continuous Flow Electric Water Heater CFEWH fitted This User Manual will help familiarise you with your new hot water system so please just take a few moments to read through and understand how you can get the very best from your appliance If you re interested in technical specifications we ve included details about the operational capacity of the unit in the Operational Parameters section at the rear of this manual This User Manual covers SERIES 1 10 Premium and Standard models of the Continuous Flow Electric Water Heater CFEWH The photographs below allow you to identify which model you have Premium CFEWH Standard CFEWH CFEWH SERIES 1 10P CFEWH SERIES 1 108 The Exterior Cover includes a The Exterior Cover has only a Display showing Output Water RED GREEN Indicator LED Temperature and Flow Rate Patent Cooperation Treaty PCT Patent AS NZS 3498 IEC 60335 2 35 AS NZS 60335 2 35 E1109 0066 1 C Tick N29465 adamant Lic WMKA22136 Standards Australia 1120312_S A 13670EA Protected CFEWH SERIES 1 10 USER Manual 2014 MicroHeat Technologies Pty Itd About This Product Hot water just got smarter About the Continuous Flow Electric Water Heater CFEWH What makes this product so unique and different The Continuous Flow Electric Water Heater CFEWH uses innovative new technology to deliver hot water instantly and achieve impressive efficienci
11. not illuminated No electricity is being supplied to the unit Slow flashing GREEN Standby mode waiting for water to be turned on Fast flashing GREEN The unit is operating and water is being heated Flashing RED The unit is self diagnosing an error that it will attempt to resolve When the error has been resolved the LED will return to slow or fast flashing GREEN RED continuously showing Mechanical Lockout Mode Irresolvable Error This means you ll need to contact us on 03 9681 7088 and arrange a MicroHeat Service Technician to rectify the problem A WARNING What happens if there s an error code showing on the LED indicator If the unit experiences some type of malfunction the LED indicator will also display an error code You will see Er appear in the TEMP SETTING window and then an alpha numerical code in the WATER FLOW RATE window For example this shows error code A6 PLC RATE LPi The error codes are used by a MicroHeat Service Technician to accurately diagnose the cause of a malfunction In accordance with AS 3500 this appliance will not deliver temperatures exceeding 50 C Water temperatures greater than 50 C can cause scalding Care should be taken with children and people with limited sensory physical and or mental capability ak IMPORTANT The unit does not have any user serviceable components internally and must not be opened If an irresolvable error condition is p
12. resent and an error code is displayed please call a MicroHeat Service Technician on 03 9681 7088 CFEWH SERIES 1 10 USER Manual 2014 MicroHeat Technologies Pty Getting Started Standard model Guided Tour of the Standard model If you have had a chance to look at your unit and you recognise that it s the Standard model we d like to give you a short guided tour The unit will automatically begin operating when you turn on a hot water tap and water is flowing faster than 1 5 litres a minute The output temperature of the water has been pre set to maximum of 50 C OR Other Specified Maximum Setting lt 50 C and this cannot be adjusted There are no manual controls the LED indicator will provide information to you about the operational status of the unit Indicator LED A WARNING What does the LED indicator tell me The LED indicator on the Exterior Cover indicates the operational status of the unit based on these options LED indicator not illuminated No electricity is being supplied to the unit Slow flashing GREEN Standby mode waiting for water to be turned on Fast flashing GREEN The unit is operating and water is being heated Flashing RED The unit is self diagnosing an error that it will attempt to resolve When the error has been resolved the LED will return to slow or fast flashing GREEN RED continuously showing Mechanical Lockout Mode Irre
13. solvable Error This means you ll need to contact us on 03 9681 7088 and arrange a MicroHeat Service Technician to rectify the problem In accordance with AS 3500 this appliance will not deliver temperatures exceeding 50 C Water temperatures greater than 50 C can cause scalding Care should be taken with children and people with limited sensory physical and or mental capability N IMPORTANT The unit does not have any user serviceable components internally and must not be opened If an irresolvable error condition is displayed please call a MicroHeat Service Technician on 03 9681 7088 Operational Parameters Location The appliance has an IP44 rating which means that the appliance is adequately protected from the ingress of water However it is required that the appliance be installed within a dwelling or construction where there is a decreased likelihood of water entering the cover of the unit Temperatures As the unit is intended for internal installation it should not be in an environment where there is a possibility of the ambient temperature dropping below 5 C N IMPORTANT Where the ambient temperature is likely to approach freezing ie less than 5 C the unit must be drained of water to prevent frozen water damage occurring Failure to comply with the installation and operating instructions or improper use voids the warranty If a drop in temperature below 5 C occurs or is considered
14. uding the CFEWH is installed Acts of God failure due to misuse abuse fire or flood damage incorrect installation damage as the result of transportation removal or storage attempts to repair the CFEWH other than by a MicroHeat Accredited Service Agent the MicroHeat Service Department or a repairer not approved by MicroHeat 2 Where it is found there is nothing wrong with the CFEWH water heater where the complaint is related to circumstances where there is no flow of hot water due to faulty plumbing where water leaks are related to plumbing and not the CFEWH or CFEWH components where there is a failure of electricity or water supplies where the supply of electricity or water does not comply with relevant standards codes or acts MicroHeat may 1 1 then charge the consumer a nominal service charge if inspection reveals no fault with the CFEWH unit or its installation 3 Where the CFEWH or CFEWH component has failed directly or indirectly as a result of excessive water pressure in excess of 10bar incorrect pressure limiting valves incorrect tempering valve settings temperature input in excess of 85 C and or 3 Where a failed component or CFEWH is replaced under warranty the balance of the original warranty period will remain effective The replaced part or CFEWH does not carry a new warranty 4 Where a failed component or CFEVUH is replaced or repaired under warranty MicroHeat will incur all associated costs However where
15. water temperature makes a difference The unit also achieves savings in another area by intelligently varying its power between 9 6kW and 7kW to heat incoming cold water Depending on where you re located and what season it is mains cold water temperature could potentially fluctuate anywhere between 10 C and 25 C Let s again assume hot water is required at 45 C and you want a fairly fast flow of hot water 4 litres a minute If the incoming water temperature is a fairly chilly 10 C the unit will apply its full power of 9 6kW however if it s a pleasantly warm 25 C it will only use 7KW That s 20 less energy consumption making a further contribution towards lowering power bills We hope you now have a better understanding of how the Continuous Flow Electric Water Heater CFEWH is revolutionising hot water Although the Continuous Flow Electric Water Heater CFEWH is very safe to use this appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance The unit does not contain any user serviceable parts In case of malfunction please contact us on 03 9681 7088 and arrange for a trained MicroHeat Techni
16. you reach the temperature you want Remember the minimum temperature is 20 COLD Setting By pushing the DOWN arrow of the TEMP SETTING one push at a time or continuously you ll eventually reach 20 C This is the COLD setting where the output water temperature will not be heated to above 20 C How do I use the WATER FLOW RATE The display shows the water flow rate in litres per minute LPM in technical jargon The minimum flow rate that can be displayed is 0 1 LPM and the maximum displayed is 99 LPM The unit is a fully optimised water heater and will maintain a consistent water temperature even if there is fluctuating water pressure or changes in temperature of the incoming water This avoids the hot and cold water taps being constantly adjusted and reduces the duration of usage If you are concerned about using hot water as energy efficiently and cost efficiently as possible you should keep flow rates and usage of water to a minimum Getting Started Premium model To optimise your energy usage with this unit we suggest you follow these guidelines which are based on the cold water entering the unit at 10 C Temperature 45 C Flow rate 4 LPM You ll find a full chart in the Operational Parameters section at the rear of this Manual What does the LED indicator tell me The LED indicator on the Exterior Cover indicates the operational status of the unit based on these options LED indicator

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