PRINT FLEET MANAGER USER MANUAL
Contents
1. E discovery gz Broadcast Scan IP Range Scan G Add Device by P QZ import P File List ge Discovered Devices First IP Address Last IP Address QB Devices IP Ranges H BP Reports 192 168 1 1 192 168 1 100 H PFM will show the process and when the scan is complete will show the result Click Ok and PFM will bring the Discovered Devices page Please right click on the found device to add in PFM You have to define location in order to add the device 13 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 Fe PfmAdministrator ver ONS K aa E gt Server Locations B 2 Discovery Ea Broadcast Scan a IP Range Scan Network Devices Found at thelastScan Discovered O aas t t t z ER V 3 G j A j a t t t t t t t t t ye TAa ey s F ye Ig s G Ci X d g 3 9 3 ys i gt i Ua Ea 010 004 002 176 ak Oi410je mg 5 Sem S45 Samsung SOHGAS Semsung SOX 4545 Ser SOS Lemak Ch4i0de Lemak OF de Cisi lde Lamark 79 Lexmark X792 ge Add Device by IP 004 004 200 Sere m Seems 030 040 Seres 010 004 00 Series 1010 05 00 1020 004 000 144 610 004 004 200 24 000 060 004 00 010 004 10 004 001 198 pre Import IP File tist ne ci o a ui O amp amp gt amp amp amp gt E E amp amp a2. Hourly Data PFM will keep data for every hour not daily Error Data PFM will show error status in PFM Admin and will keep track of error Display Devices Activate this and choose amount of device PFM will divide the devices in pages show selected amount of device one page This is useful when there is too many devices Web Admin Password Reporting can be done on PFM Admin Panel and PFM Web Interface The link to web interface is http localhost 9879 The standard user name is admin and the password should be set here Admin user is the Administrator and can only add users to use reports and use consumables section in web interface Interval Hour Settings There 2 ways scheduling device discovery and get data Device Info Retrieval PFM will run to get data from devices in every X minutes Toner Counter Separate Scan PFM will separate the scan tasks for Consumables and Counters Both Consumables and Counters can be set by select and adding time in the list g 2 8 Settings Locations r PA H Device PING Interval miliseconds 1000 Daily Discover File Device List Refresh Interval seconds Community public f Ne Dea ee Kh pr J Reports Immediate Check Interval seconds 1 Database MS Access Hourly Data lu ad ea pene Toner 2 0 Offline Data mS System Settings Active A About Web Admin Password V Show Interval Hour Settings Device Info Retrieval Interval minutes 60 WV Toners
3. 9 Troubleshooting a Question cannot connect to PFM The screen stuck in this screenshot Please wait Please wait Answer Please check if PfmService exe is up and running Go to services msc and check the service is started Start the service on go back to PFM icon and click to start PFM b Question The service does not start get this screenshot and Error 1053 when try to start the service Services x Windows could not start the PfmService service on Local Computer Error 1053 The service did not respond to the start or control request in a timely fashion Answer This is a license issue Please check the PFM Control Panel if you have valid license c Question click on PFM icon and PFM will not start get this screen IP Address Port 9091 OK Cancel Answer Please make sure you have the right IP address or the hostname for PFM server Default port setting 9091 If you entered the correct IP and port and still cannot connect please check if TCP 9091 port is allowed from firewall d Question would like to see PFM in my own language Answer You can simply translate the language file in your own language under C Program Files x86 Pfm Config Lang folder name as your language such as Polish and locate in the same folder The file format is txt and the header of the language file should your own language such as Polish Don t change the format or the order of the language file
4. 22 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 b Web Reporting and Consumables Management Section Web Reporting The link to web interface in http localhost 9879 To use web interface it is necessary to create a user Select the Toner order and click enter button First it is necessary to create a report and order user This user activity will be recorder and used in PFM PFM admin user cannot work toner and consumables order PFM Admin user is only to create new users Username Admin and Password The password where the administrator set in PFM Admin System Setting Add Del 5 localhost Usemamg testuser localhostGe s Fid4 x 9879 F 104 Password Logout info pim com om Home M email email user Enter user name password and email address Set the user type drop down list to User The PFM uses the user name and email in web interface toner and consumables section Click Add to add the user in PFM Go again in PFM web interface http localhost 9879 Choose Toner Order or Consumables Enter the new user name and password The Web Reporting Section The reports in PFM Admin Panel are all available same in Web Reporting Since one admin panel is allowed at once Web Reporting is useful to provide more simultaneous access Every report can
5. oe Devices in Location Map can be filtered by selecting device status colours Enter the device detail to search a device 19 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 7 Prices Enter the page costs to get reports with prices Click on New Price choose Location and model Price date to set the price start date Enter the cost per price in the text box and select the correct currency paper size and colour mono Click Ok to add the price in PFM H Locations T D Discovery oF New Price A Edit Price eN Delete Price ia uo c e Devices lt 1 j i ist Device Status Location Model Price Date s IP Address iS Models x waton Aps O Departments Notification Status EA Location Map Price Date 23 09 2014 E is Prices Price 0 005 J Reports Se Currency a amp Settings Paper Size A4 210 x 297 mm Paper Color MONOCHROME OK Cancel 8 Reports Section There are 34 reports section in PFM The reports can be saved in Excel and PDF file formats There is also graphic report and can be saved in BMP file formats When saving in Excel file format Enable Sheet check box appears This is useful when the report needs to be separated in sheets in excel by a field in PFM report 9 Settings Section System Settings are very important part of Print Flee
6. 25 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 Example Log Service Progress language translation MAC Address language translation Mail Server language translation Message sent successfully language translation Message language translation Model language translation e Question get error and would like check application log to see whats wrong Answer The logs are under C Program Files x86 Pfm Config Log folder in txt format f Question would like to connect to PFM Server from another PC Answer Simply copy the C Program Files x86 Pfm Admin folder on your PC and click on PFMadmin exe Make sure the IP address or Hostname is correct PFM server g Question would like to update the PFM device database Answer Right click on PfmControlPanel icon and Run as administrator Click on Update button under Setting tab h Question see there is a new version of PFM Should update my version Answer PFM update process is not automated for performance reasons Please back up the files below before you start any updates Pfmserv mdb PfmSystem If PfmMIB MDB i Question What are the supported databases 26 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Man
7. Oy muratgunal 3 Locations lt Location List 5 Group List gz Discovery Ea Broadcast Scan gz IP Range Scan Add Device by 1P gz Import IP File List ge Discovered Devices Devices Reports Settings P P As IP Address Host Import IP File List PFM only accepts txt file type The format of the import list is as shown below can be an IP address list IP range or a combined import list with both IP address and range When the scan is finished for the given list PFM will show the result Click ok to continue to Discovered Devices page Untitled Notepad File Edit Format View Help 192 168 192 168 192 168 192 168 192 168 10 0 10 10 0 11 1 100 1 110 1 120 1 125 1 201 1 255 1 29 14 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 Discovered Devices A search result page will appear after the device search completed Choose and right click on found device to add the device to PFM To add all the found device to PFM right click on a space in the PFM and choose Add All to Device List To delete found devices simply right click on a space in PFM and choose Clear Discovered Devices PfmAdministrator ver 1 04 33 K a E server Locations B gz Discovery g Broadcast Scan ge IP Range Scan Add Device by P Q gt por IP File vist 2 Disco
8. PFM will detect to location change from the devices Gateway IP address change Location Code loot Location Name Test Gateway 0 0 0 11 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 Group List Create groups to categorise devices by Service Company contract type or cost centre A PfmAdministrator ver 1 0 1 37 gt Server fort Locations 2 Location List a Group List 2 Discovery am Broadcast Scan e IP Range Scan gz Add Device by IP fe Import IP File List a Discovered Devices Click to New Group button to create new group and enter the name Choose the group and use Edit and Delete buttons to edit and delete the group c Discovery Section Broadcast Scan Bu clicking this button PFM will search for new devices in the same IP range as PFM server A PfmAdministrator ver 1 0 1 37 Q Server 127 0 0 1 Q muratgunal A Locations A Location List fo Group List D Discovery gz Broadcast Scan ge IP Range Scan D Add Device by IP E import P File List gz Discovered Devices H GS Devices H J Reports H a Settings When the broadcast complete click ok and go to Discovered Devices page to found devices Please right click on the found device to add in PFM You have to define location in order to add the device 12 Yes Information Technologies amp Software
9. can be searched from this box Search box also can be used as filter by typing such as on off or error just to see some particular device states Older Than This button filters the list for only disconnected devices with the selected Days Export to Excel This button will export the current Device List to Excel 16 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 b Status Notifications Consumable and Status Monitoring PFM has the algorithm to monitor and notify the devices for the consumables usage It is possible to watch the printers with percentage or days threshold When PFM recognize the printer has low toner the device will appear on Status Notification page There are two way for consumables notification One is to set a notification percentage like 10 When PFM does a scan if the device has 10 or less toner level the device will appear on Status Notification The percentage can be set in System Setting menu in PFM Admin Second method is smart management form consumables PFM will watch the usage for maximum 40 days of the printer and set a daily average called AutoMin for every printer and will recognize the days left for the consumable and notify When the printer reaches to calculated point PFM will add the device in Status Notification List in yellow colour This means that the device i
10. in this list Grouping device setting and filtering can be done on Device List PFM will update the devices list according the Device List Refresh Interval setting in the System Settings on PFM Admin Panel Device data Status Consumables Counter and Error will be updated according to Device Info Retrieval Interval in the System Settings on PFM Admin Panel setting Disconnected State PFM cannot reach to device Error State The device is reachable But there is an error on the device Out Of Paper Out of Toner or Service call and exc Ready State The device is reachable and there is no error Something Has Changed State The device is reachable But one of the setting on device has been changed IP Address Hostname Group Location Department Name The Device List can be customized by right click on the header and unchecking the column from the list Selected Get Device Info PFM will get data from the selected devices in the will get all the data such as consumables counters error and device states Device Online Info PFM will only update the devices state PFM will not get Counter Consumables or error data from the devices This speed ups the Device State data collection AIl Device Info PFM will scan all the device in the list and will get all the data such as consumables counters error and device states Search Box Search text box is useful to find device from the list Any information
11. re ees oe ee sat ee ec ets 16 Status Notifications Consumable and Status Monitoring cccccccsssccecesseceeeeseeeeeeees 17 L cation W1 eneetea tenner te eee net enn T ech eee tC eee cre errr 18 PTC Sy ssa ace see sec ele scence se eactaccto E pnecaclee sce eda eetodeace aa seaceedacnctnsceaaaesee 20 Reports Section cds teasers tnt te ticeee toc aninseste cesua cos eatieas te EENEN AEAN EEEE 20 SUIS SOC LOIN es vate cscs eee ssc 20 Web Reporting and Consumables Management Section ccccccceessceeeseeeseceeeneceeenseeeees 23 Wen ole gd g sae en rae ere eee E 23 The Web Reporting Section ccccccccccccccsseccccessecccsesececeeeceeeeeseceseusecessuneceeseneceesauesetsenees 23 Toner Order amp Consumables Section ccccccccccccccccsseesseeeccceesseeesseeeceeeessaeesseeeseseessaagagses 24 A igel 9 0 104 1 eeeeeeenee ee ae Ree ee ee nee een en ee ee eee ae 25 3 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 1 Licensing By default PFM will be installed with 45 days trial period and 3000 device limit with available all Modules Purchased licenses are Lite and Enterprise versions time limited licensing and customized licensing are available The modules are a Alerter This is SNMP trap service and will only operate when this ser
12. 10 The mac azja 2015 14 48 35 Ci 1110 Time to order Tomer cage User int 115 14 48 35 2 The m alzing Printing 232005 Be 13 23 ler 1110 Time to order Tomer Car eg User int 2 3310 The machine ala vir Fy 02 2015 0 09 24 31 lc 1110 Time to order Toner cai User int S2 3310 The machine alzing Printing a 9 ene 2015 18 56 44 C1 1110 Saas lor Tank Cane u User Int 6 02 2015 18 56 44 2 3310 The machine 1g lz 02 2015 2 122 33 11 1110 Tame to order Toner Car sate User int 33 M1 5112 Tray lis ty User intervention requ i i NBN 7 02 2051 16 33 39 a 1110 Tine t to ae Toner t Catiga t User int 39 3310 The machine zma 2015 516 2 35 06 its 1110 Time to order Tomer Car ie u User int 7 02 52 3310 The machine is alizing Printing 27 02 2015 17 00 48 lea 1110 Time to order can User int MS 17 00 48 52 3310 The machine is zing Printing 25 02 Anns E 50 11 ie 1110 Time to order Toner ae User int i All b on ter npty User int 2 25 0x 20151 H iS 49 la i110 Time to cade Toner User int 51 49 M1 5120 All t system are empty User int z 25 02 ams 17 51 49 s2 a The machine is ai amt Prin ang ee 1 49 1 ir 25 02 2 2015 1 16 36 49 fsz 3310 The machine is ing re a 4 02 2015 16 52 19 C1 1110 Time to order Te dge User int Yes Information Technologies amp Software Consultancy Industries Z5 c Toner Order amp Consumables Section Toner order section is same
13. Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 w gt Server Locations B e Discovery Ea Broadcast Scan fa IP Range Scan y Add Device by P 2 Import IP File List E Reports E g amp Settings Network Devices Found at the last Scan Disc overe dDevers w F Ww iw n F Q W i A Ne ee A s 5 Lemak CitiDje Lexmark O4 de le C950 2 emak 792 030 040 13 Series 0 010 004 000 144 010 004 004 200 000 010 004 003 053 010 004 004 20 94 001 196 010 004 003 957 lt a lt gt m is waaa aaa RSE B amp BS B amp B DH B amp B DS SD gt 7 Sa P gt gt gt gt aa _ gt er _ I p et X pE gt y w Laue 79 Lasmak C950 Lam x75 wung SCX 6545 Samsung SCX 6S45 Samsu CLES Samsung SCCES45S Samsung SOX E545 Samsung SCKESS Samsung SOCES4S Samsung SCX 654S S msui nG 6545 Samang SOX E545 SCKES45 Samsung SOUESA SOSS 180 006 006 072 004 000 038 001 075 Series 020 004 00 Sarias 010 002 23 Ser u Sarias 040 004 00 Serias O4 Series 010 055 19 Soros 020 063 21 Series Seri Sarias 010 043 06 Series 0L0 042 33 004 00 aries l Os 0045 20 IP Range Scan This buttons starts a new device scan by IP range Enter the IP range and Click on Add button to add IP range to scan IP Range list Then simply click Ok to start the scan Double click on the IP range to delete form the list
14. DADOOIFT a M337x 367x 407x Series 010 006 019 150 on ORBAN FT jsan saman M337 387x 407x Series 010 008 019 150 On WBRJADAL MQFT sung M337x 367x 407x Series 010 006 019 150 O70BBJADAQON2FT sing M337x 387x 407x Serie s 010 008 019 330 O70BBJADADDN2FT wy M337x 387x 407x Series 010 008 015 D7OBBIADADON2FT samy M337 367x 407x Series 010 006 019 i50 07OBBJADADOU2FT M337x J67x 407x ie 9 150 O7OBBJADAOD02FT en M337 367x 407x Series 1o10 oe 019 150 OPOBBIADAGOO2FT San sung M33 x 407 Series 010 008 019 15 ADA IFT Een M337x 367x 407x Series 010 008 019 150 070BBJADAQ002FT ung M3 187x 407x Series 010 008 019 150 O7OBBIJADADO02FT simon M337 367x 407x Series lor 006 019 150 O7OBBJADADO02 A amsung M337x 367x 407x Series LOr 06 019 150 070B8B8JADA0O0 Samsung M337 367x 407x Serie es 010 008 019 i2 O7OBBIADAGON2 IFT jaan sung M337x 367x 407x Series ne O7OBRIADADON2FT Sam mng ee k 307x 407x Series l 008 019 150 070B8JADAQ002FT samsung M337x 387x 407x erios 1 150 070B8JADADON2FT Same M337x 367x 407x Sarias 010 008 019 150 O7OBBJADADOUQFT AmM5y mg M 137x 36 7x Ser 150 O70BEJADADOU2FT Isameung M337x 3867x 407x Series 010 008 019 150 070BBJADAD002FT amsung M337x 367x 407 Series 010 008 019 145 IBBIADADOOQFT Turkey Istanbul Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama t eey sel Pazarlama ysel l Pazarlama Bir
15. Fina Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama res Pazarlama Bir Pazarlama t er l Pazarlama Bire alama 1 oy aaa ung M337 387x 407 Series 10 008 019 19 BJADAOOO2FT Bir ysel Pazarlama ease al Pazarlama Bire Pazarlama sa Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Bireysel Pazarlama Birey sel Pazarlama areyset Pazarlama Bir el Pazarlama Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 03 03 12 ane 23 S2 EROM machine is i mend Printing a 111 ne to Tomer tridge User int o2 ET 2015 1 10 35 3 38 Mili Api in was detected within the pap 2 03 2015 10 35 36 52 33 17 Sar nitty run wg Ir 2 03 2015 13 43 30 jer 1110 Time t to a Toner Ca User int J15 13 43 30 M4 5112 Tray 1 u o2 y03 zs ix 47 20 laa 11110 Time to order tome ai User int The Hializing Printing a2 2 03 2015 13 34 2 23 leas 1110 Tine to order Toner iiaii User int mi i 54 23 52 3310 The machine is alzing Pr ting o2 2 03 T 18 44 56 E 1110 Time to order Toner Ca User int 44 5 2 3310 The i zing Printing 02 03 2015 1 14 31 31 lc 1110 Time to order Tomer Car ee User int 2 J15 14 31 at 52 33
16. KES45 Samsung SCX 6S45 Device sung SCK 6545 Sam 45S meung SCK4545 Sarmung SCCES4S Samsung SCX4545 S msung SCKESS Samsung SOLESIS Samsung SCK4SS na i z ang ae aie G ng ie G F 2 Re DL0 006 006 072 010 004 000 038 010 001 075 014 Sarias 010004 00 Series 010 092 23 S 7 amp 020 063 21 Sones Series 010 041 19 Saias 010 063 06 Series 000 082 13 Serios 020 004 00 Sarias 010 062 14 Series 010 045 20 ports Device Name Lexmark X792 7562229472W5F 96 HE g Setting P Py Pr Location ano P Ti i A P Pi Pr Samsung SCEGHS Samsung SOVES4S Samsung SOLGSAS Samsung SCKEHS Samsung SOISSAS sung SCXEMS Samsung SOVES4S Samsung SCUEHS Samsung SCXEHS Samsung SOLSSAS Samsung SCEKEHS Samsung SOLES Samsung SOU6545 Senes 010 045 20 Series 010 048 0 Seres 010 004 00 Senes 010 039 15 Seres 020 036 17 Group 2 Q 010 004 00 Seres ROMOL Senes 1010 062 19 Series 010 03213 Seres 010 004 00 Senes 010 032 13 Senes 010 004 00 Seres 10032 13 Group 3 Q 1 up 4 Q i Z RAAT up 5 Q oes ment D 04 08 201 V Auto Min JV MIB Kit 1 00 kit 1 00 p Next r Kit 1 00 lin Kit 1 00 f i cance 1 3722 Idle HH 15 v o K Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 5 Device Status and Monitoring a Device Status Monitoring All the device are
17. PRINT FLEET MANAGER USER MANUAL Yes Information Technologies amp Software Consultancy Industries Print Fleet Manager User Manual Version 1 Disclaimer of warranties and limitation of liabilities Yes Information Technologies amp Software Consultancy Industries YES reserves all rights in the program as delivered The program or any portion thereof may not be reproduced in any form whatsoever except as provided by license without the consent of YES A license under PFM rights in the program can be obtained directly from YES This notice may not be removed from the program by any user thereof Neither YES any member of YES 1 Makes any warranty or representation whatsoever express or implied including any warranty of merchantability or fitness of any purpose with respect to the program or 2 Assumes any liability whatsoever with respect to any use of the program or any portion thereof or with respect to any damages which may result from such use Reference herein to any specific commercial product process or service by its trade name trademark manufacturer or otherwise does not necessarily constitute or imply its endorsement recommendation or Favouring by YES Note For further information about PFM call the customer assistance centre at 90 212 3474716 or e mail info yesbilisim com Print Fleet Manager PFM is registered service marks of the Yes Information Technologies amp Software Consultancy I
18. amp drop the devices on their desired location The can be done for every each location Click Location on left bar Select the location 18 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 aa gt Server ss Locations 2 Location List reat Group List B discovery gz Broadcast Scan 2 IP Range Scan gz Add Device by IP import iP File List gz Discovered Devices H O Devices Device Status Ss Passive Devices A PfmAdministrator ver 1 0 1 33 ic 2 Server 5 Locations B ge Discovery 2 Broadcast Scan D IP Range Scan a Add Device by P D Import IP File List D Discovered Devices H S Devices ij Device Status Ww Passive Devices Stetus Notification Location Map Right click on a space in Location Map and click Load Location Map The browser will appear Please choose the Floor Plan BMP JPEG and TIFF picture formats are supported The map image can be scale by moving the scale bar nereeeeee Drag amp Drop the devices from the list The device will appear on the map with some details and status colour icon Image scaling 010 001 245 047 010 035 006 012 010 033 134 013 av Bs 010 036 128 013 010 001 075 005 010 043 001 013 0 035 021 013 010 037 001 013 040 064 013 010 033 095 013 010 001 040 142 010 042 001 013 B ono 044 015 013
19. as PFM Admin Panel Status Notification Web Interface is more flexible and again more simultaneous access is allowed The device drops in to this list when the toner is detected by PFM Smart Consumables Management The device appears with Date name model IP serial number department group filter requested toner toner end left days toner end left percentage and the managed user Colour codes Yellow The device is drop in the list and is requesting toner Red Toner level is 0 and the device is in critical stage White The toner request is excluded by admin E woma wer lt 7E CMin C CDay MMin M MDay YMin Y YDay User js x a Jic CERRI ai m N J SOT e amp bah Toner Order amp Consumables section has its own search box and has filters on headers Filters are available for model location code location name department groups and toner consumable end left days gt a E ay in Group1 Group2 DT BMin B BDay CMin C CDay MMin M MDay YMin Y YDay User amp PFM sends the order list daily if desired Ideally it is advices to check the list first and then click on t Email PDF or Excel button to export or send the list Email button will simply send the current list in Excel as attachment to login users assigned email address 24 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1
20. be exported to Excel and PDF format lt Cc ocalhost Reports EA SUBE G1 SUBE A SUBE ZYATAGI SUBE KOEYATAGI SUBE St KOZVATAGI SUBE SUBE KORVATAGI SUGE 2 GI SUBE KOEYATAGI SUBE ATAG SUBE KORVATAGI SUBE l KOZY ATAG suge KOE AA SUBE ATAGI SUBE KOZYATAG l SUBE SUBE KOzvATAGI SUBE K ATAG SUBE KOZYATAGI SUBE ATAG SUBE KOZYATAGI SUBE KOZVATAGH SUBE ATAG SUBE wa ATAG SUSE TAG SUBE KORYATAG SUBE Z G1 SUBE KOSY ae SUSE KORVATAG i ai ATAGI SUBE KOZYATAGI SUBE IZYATAG SUBE Samsung M337x 387x 407x Senes 010 008 019 150 07088JADAQO002 IFT amsung M3 IB7x 407x Series 10 008 019 130 O7OBBIADAGO02FT aane M337x 387x 407x Series ow 008 019 150 O7BBIADAN WaFT wig 337 67x 407 Series 110 008 19 150 IBRIADAQODIFT Samsung M337 387x 407 Series 010 008 019 150 070BBJADADO02FT Samsung M337x 387x 407x Series 010 008 019 150 07088JADA IFT en M337x 367x 407x Series lor 008 01 19 13 al OORRDADAO O02FT Hig M337x 367x 407 eries 110 06 A0002 Samir 0 387x 407x Series 110 008 049 150 O7OBBIADADN02 FT wg M3 387x 407x Series 010 008 019 150 0 70BRIADAOO02FT sing M337x 387x 407x Series 010 008 O19 150 070BBJADAD002 FT g M337 7x 407x Series 010 008 019 150 070BBIADADON2FT smn nase x 367x Xx Sarie s 010 008 019 150 070B8JADADO02FT eries 010 008 019 150 070BBJADAQO02FT sig M337x 367x 407x Series 010 008 019 150 O7OBBIADADO02FT S mg M337 387x 407x ares 10 006 019 15 IBRIA
21. box is not clicked Licensing License activation move license license modules and details 4 Admin panel Instructions Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 a Server Section Sap Double click on PfmAdmin lt lt button to open Admin panel Enter your server IP Hostname in the textbox The current connection shown in Server tab Click on 127 0 0 1 to add a new IP Hostname to connect another PFM Right click to delete the IP Hostname Make sure TCP 9091 port is allowed on local or remote server to connect to PFM b Locations Section Locations After completing the license it is mandatory to add the main location Click on Locations section click Location List and then New Location to add a new location A PfmAdministrator ver 1 0 1 37 amp server ssa 127 0 0 1 i Q muratgunal oF New Location Ei Edit Location hie Delete Location lt P Prev ib Next E ss Locations amp Location List am 001 Test 0 0 0 0 oa Group List Add location Enter the location name in Location Name filed Location Code is optional for reporting purpose Choose the location and click Edit Location to edit To delete click on Delete Location button Gateway field becomes necessary when the device location change desired to be auto detected Enter the correct Gateway IP address to this field
22. ened in Run as Administrator Mode in order to work properly Database Default database is MS Access Optional available databases are MS SQL and Firebird Please follow the instruction to upgrade to optional databases Ports PFM default TCP port is 9091 Device discovery and get data from device port is UPD 161 SNMP Trap port is UDP 162 Community Name SNMP community name usually is public If there is different name then public change the Community in Control Panel under Settings tab Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 Settings Change language of PFM connection port and date format MIB update Dealer To set multiple PFM run as one applications E Mail Server SMTP setting to send notification and scheduled emails Notification Incoming trap information can be filtered as set as rules in this tab All the trap notification will be send as separate emails if Send all data messages to the following recipients box is selected Right click on the under Send all data messages to the following recipients to define or delete the email address Scheduling Configure scheduled report email SNMP Errors Instant trap notifications with error codes will drop in SNMP Errors tab The error notification can be choose to include or to exclude The excluded notifications will be avoided if the
23. ies Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 Installation procedure will continue with installing services During the procedure cmd exe screen will pop up to install services Do not interfere with installation procedure PFM Lite Installation Services PfmService and PfmScheduler FFM Enterprise Installation PfmService PfmScheduler PfmAlerter PfmDBUpdater and PfmMail iS Setup Pfm System Completing the Pfm System Setup Wizard Setup has finished installing Pfm System on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup Click Finish to complete the PFM installation Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 3 Control Panel Instructions PfmControlPanel Welcome Settings Dealer E mail Server Report Location Language ENGLISH Character Set DEFAULT_CHARSET Admin Port Community public Device PING Time 1000 Date Format dd mm yyyy v Log Progress Device Information Sunes coroa m Audit Port 4568 Get User Counters _ Launch User Mode Language device updates snmp database notifications email server scheduling snmp error and licensing can be managed in Control panel Control panel must be op
24. mp amp amp amp D t s r lt es Lanark X792 Lanark C950 Lam x792 Samsung SCX 6545 Samsung SCX 6545 Samsung SOLES Samsung 545 Samsung SCU 4565 Samsung SCXESS Samsung SCe 6S45 Sam SCKASES S msu CK 6545 Samsung SCK 6545 Samsung SCX4545 Samsung SCK ES45 Samsung SCK 6545 Samsung SOXES4S E 2 Reports 010 096 006 072 010 004 000 038 001 075 014 Series 010 004 00 Sarias 00 Series 010 033 01 Sars 004 00 Serias 050 045 19 Series O10 055 29 Sarias 020 063 21 Series 00 035 15 Series os Serias 010 043 06 Series 00 042 13 Series 010 004 00 Series 010 042 14 Series 0L0 045 20 H g Settings F i l t at a ea S y sa om ee i tf 2 d 20 i R ey a i i 6 35 ee 8 ats t t t sx W RA ve ef iY FY 47 T E Eg pis i Som Samsung SOL 545 Samsung SCKEMS Samsung SOVES45 Sa a S45 Samsa 5 Samsung SCXESHS Samsung 545 4545 Samsung AS Samsung SO 545 Samsung SCEEMS Samsung aun SOSA Senes Series Seres 04 00 010 03 3 Sen OL 00 Seres Seres 047 00 00 Siu ry te ge Et B i gt f Din BRW REY rs Pa Add Device by IP Click this button and PFM will start looking for new device When the scan is complete PFM will bring a result page Click Ok to continue to Discovered Devices page A PfmAdministrator ver 1 0 1 37 gt Server eran 127 0 0 1 7 Devices Found at the last Scan Discovered Devices
25. ndustries Copyright 2011 Yes Information Technologies amp Software Consultancy Industries All rights reserved Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 1 4 y b a b C a b a b C Contents LICENSE caa a E E T 4 AE E EEEE EEEE E rag EE E E EE E AEE E E E EEE O E E PERNES 4 SOM SUNN erer r E E EEE EEE E EA teva vaecvongoruaaerss 4 SEC E E E coasanmeutacs 4 Installation Instructions eesosa EE 5 Control Panel Instructions ccccccccsssssssececccecceaeeseeeccceeseueesseeeceeeessuaeseeeceeeessuausseeeceeeessaaggsgss 9 SELNES aae E E aon wemncogeatee sade semncdaeweeanen acne 10 Deal ee e E E A E T 10 EM SEET a E Sears sven E EN 10 IN OUNCE EVO IN oeiee EE E E A E E canine nueuaaciunnts 10 SPETNE a a rf So Oe Te Eee eee 10 SNMP ENO S cc sc eet sects ca sen see mace vince dete E E 10 LICEnNSINE cies acess Se tecisatineer ease toca cioen EA E E 10 Admin panel Instructions sicsesccscoseviccsessiadanwoeinscvesabeceensundocsnatiedenwewbedsvesedeseanaendsaavatielanwsedetarcsesssaees 10 SEVO SE ON oe E E re eee ee ee 11 L ocations SCHUON ane nee eee ee re ee ee 11 Discovery SO CUI ON esnearen EE EN 12 Device Status and Monitoring seseusseessrersseresrersrrrssrersrrrssrresrersreresressrersreresrersrersreeesrersrerse 16 Device Status Monitoring esc cater st
26. s requesting a consumable When the consumable is replaced PFM automatically will remove the device from the list If the device hits 0 for the particular consumable PFM will change the colour of the request in red This means there is a critical state of a device Again PFM will remove the device from the list when the consumable is replaced i be D 1 00 9 00 4 00 9 00 3 00 1 00 0 00 7 1 00 2 00 4 00 0 00 6 00 7 00 4 00 00 b s O E a r a M ESENES Snoyvsugnoaos 17 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 AutoMin and Percentage can be set from System Settings in PFM Admin AutoMin will operate when it s activated If the printer hits a certain level for the consumables PFM will ignore the AutoMin Alert Before setting and add the device in Status Notification This can be set in Abs Min The usage of the devices will be watched by PFM according to Daily History setting and AutoMin day calculation will be made Alert Before setting is the AutoMin notification day PFM will recognize the left day for the consumable to end and will add the device in Status Notification list according to Alert Before setting y pi siga RART DDDDD Location Map When the device is needs to be located PFM Location Map becomes handy Simply choose the location add the floor plan and drag
27. st with both IP address and range When the scan is finished for the given list PFM will show the result in Discovered Devices page Untitled Notepad File Edit Format View Help 192 168 1 100 192 168 1 110 192 168 1 120 192 168 1 125 192 168 1 201 10 0 10 1 255 10 0 11 1 255 Community PFM will use the snmp information to reach the devices Please contact the customer if PFM fails to get data from the device The Community name can be different then Public AutoMiin Settings Active Activate AutoMin Smart Consumables Management Abs Min If the printer hits a certain level for the consumables PFM will ignore the AutoMin Alert Before setting and add the device in Status Notification Daily History The usage of the devices will be watched by PFM according to Daily History setting and AutoMin day calculation will be made Alert Before This setting is the AutoMin notification day PFM will recognize the left day for the consumable to end and will add the device in Status Notification list according to Alert Before setting Database PFM default database is MS Access MS Access will be installed with installation process MS SQL and Firebird can be used as database 21 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 Please follow the Working External Database section step to use these databases
28. stallation Instructions Run the installation file in Run in Administrator Mode Setup Pfm System o Welcome to the Pfm System Setup Wizard This will install Pim System version 1 0 1 7 on your computer Itis recommended that you cose all other applications before Click Next to continue or Cancel to exit Setup Click Next if Setup Pfm System Where should Pf System be installed A Setup will install Pim System into the following folder To continue dick Next If you would like to select a different folder dick Browse Browse Atleast 48 7 MB of free disk space is required lt Back Canc By default the installation location will be C Program Files x86 Pfm Define new folder if necessary and click Next Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 Select Start Menu Folder Where should Setup place the program s shortcuts A To continue dick Next If you would like to select a different folder dick Browse Setup Pfm System Setup will create the program s shortcuts in the following Start Menu folder Browse Don t create a Start Menu folder lt Back Cancel Installation procedure will create shortcuts in Start Menu Choose Don t create a Start Menu Folder box avoid shortcuts Click Next is Select Addi
29. t Monitoring PFM will only operate with correct setting and will provide accurate reporting Here are some tips to work better with PFM Device Ping Interval PFM engine gets data from devices using SNMP protocol This protocol requires certain time to acquire the data from the device PFM comes with 1000 milliseconds 1 seconds This means PFM will contact the device to get snmp data When the device response with all the data PFM will continue to next device If the response delays PFM will wait maximum 1000 milliseconds If the AutoMin is set PFM will repeat this process a couple times more to be sure there is no network latency data loss and the device is offline 20 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 Device List Refresh Interval PFM will update the devices list according the Device List Refresh Interval setting in the System Settings on PFM Admin Panel Immediate Check Interval PFM will try to ping the device to reach and start the process Immediate Check Interval is the time out definition PFM will stop trying to ping the device and will move on to next device Daily Discover File The list will be scanned when there is a scheduled device discovery task PFM only accepts txt file type The format of the import list is as shown below can be an IP address list IP range or a combined import li
30. tional Tasks Which additional tasks should be performed setup Pfm System Select the additional tasks you would like Setup to perform while installing Pfm System then dick Next Additional icons PfmAdmin Desktop Shortcut PfmControlPanel Desktop Shortcut Click Next Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 i Ready to Install Setup is now ready to begin installing Pim System on your computer Setup Pfm System Click Install to continue with the installation or cick Back if you want to review or change any settings Destination location C Program Files x86 Pfm Start Menu folder Pim System Additional tasks Additional icons PfmAdmin Desktop Shortcut PfmControlPanel Desktop Shortcut z Back Install PFM is ready to install Click Install to continue PfmControlPanel l PfmControlbanel Welcome Settings E mail Server Welcome Account Name Way to Transfer HTTP Host Address HTTP Host Port Enable Daily Updates Cancel Settings r Cancel Control Panel will pop up E mail Server Customer Name HTTP O SMTP 0 0 0 0 80 O Send All Data Cancel Apply Please enter Dealer information to continue under Dealer tab Then click OK button Yes Information Technologies amp Software Consultancy Industr
31. ual Version 1 Answer MS Access is the default database You can upgrade to MS SQL or Firebird Here is the procedure Database Type filed should be changed in PfmService ini file under C Program Files x86 Pfm Service folder Type 1is MS Access Type 2 is MS SQL and Type 3 is Firebird Change the section Hostname Database User Name and Password field a under DevartSQLServer Connect to new PFM database with MS SQL Management Studio Create fields by using Create _Database txt file under C Program Files x86 Pfm Scripts This script will create new database j Question would like to change the PFM web interface port Answer Simply replace HTTPRepPort 9879 field with desired port in PfmService ini file under C Program Files x86 Pfm Service folder 27 Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1
32. vered Devices Adding a Device to List Double click on the device to add on the PFM Device List Location set is mandatory The location and department setting will be same when adding all discovered devices together Right click on a device or click to a right click to a space in PFM to add all discovered devices at once Click to Location and select Select group if desired Click to OK to add the device in PFM A PfmAdministrator ver 1 0 1 33 E 2 Server HE S Locations B A Discovery g Broadcast Scan a 2 Pi a Pi d we et 2 es io 2 io D aroda s ee 2 amp B amp B Be Be BeBSE BeBRBE BRB BS BS B amp BS BD P Range Scan _ _ mA x a _ es v _ _ 4 010 004 002 176 Lemmark O 410de Semsung SOSS Semsung SCC HKS Samsung SOWH GS45 Semsung SCX 445 Semsung SOCGSA5 Semswng SOS Lemari C 4ilide Lexmark O14 10d lemek C950 Leamark Ci4t de Lexmark C950 Lamark X792 Lanmark X792 lemak 1092 Lemak X792 ea Add Device by P 910 004 004 200 Series 010 040 13 Series 010 032 14 Series 030 040 13 Series 010 00400 Series 010 004 00 Series 1020 004 00 010 004 000 144 610 004 004 200 010 004 004 071 010 004 000 060 010 004 003 053 010 004 004 202 020 004 001 198 016 004 003 057 010 00t 075 008 Q gt por IP File vist S A n i i i E PeR y Discere dee gt amp S Bess amp amp BsSBesses ses s amp s es Lanmark X792 Lasmak C950 Lamark X752 S msung SC
33. vice is running Every networked printer support snmp trap The PFM server IP address has to be set in the correct field of the printers web interface in order to work with snmp trap The printer will send the error notification to PFM and Alerter service will pick up the trap data coming from the printers PfmDbUpdater exe service will process the data and write in the database The trap notifications will not function PfmDbUpdater exe and Alerter services are not running The incoming trap data can be managed in Control Panel under Notifications tab Notification tab will allow the admin to filter and select the very necessary traps like service call or an important part end of life notification and ignore simple trap notifications like paper jam or empty paper tray SNMP requires UDP 161 port and trap UDP 162 port between PFM server and printer b Scheduler This service distributes the scheduled report on defined time and email address Scheduled reports can be set in Control Panel under Schedule tab This service will only operate with correct SMTP setting in Control Panel under Email Server tab c Service It is the core engine Counter consumable and error data collection are done by this engine This engine is also responsible on calculations workflows and algorithms Yes Information Technologies amp Software Consultancy Industries Turkey Istanbul Tel 90 212 3474716 www yesbilisim com Print Fleet Manager User Manual Version 1 2 In
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