ShoreTel 265 IP Phone Quick Reference
Contents
1. 3 wideband on display Six custom keys with tri color LED sound indicators can be configured as 9 1 4088761234 call keys monitored extensions or speed dial keys 4 48pm May 21 Function Keys Overlay icp Unpark Vinyl overlay imprinted with Pas A international symbols ieh Kay Dial Pad i i e oe pueraRnens Main Display Custom Keys Monitored Extension Headset Audio Control Keys Function Keys jack Volume button controls Perform core Unheard Voice Messages Idle handset speaker and ring telephony functions volume Mute Speaker and Voice Mail Transfer Options Conference T Missed Calls eg Inactive Do Not Disturb Headset keys illuminated Directory Intercom Redial Hold when functions are active ae Logged Into Workgroup Cr Unheard Voice Messages Note You can connect a supported headset into the 265 IP Phone by plugging the headset into the Oa Logged Into Workgroup In Wrap Up oe Do Not Disturb Unheard Messages headset jack at the left corner of the phone chassis Contact your system administrator for details ETI x Logged Out of Workgroup Incoming Call Animated On a Call at Incoming Call and On a Call GUIDE TO LEDS Custom Keys Call Your ShoreTel 265 IP phone provides color cues to help you determine the operational status Note that these patterns apply to ShoreTel 6 1 build 11 15 2603 0 and higher On Hook it On a Conference Call Steady Green in use by2. Quick Reference OFFICE ANYWHERE CODES Transfer a call Conference a call Hold a call Hang up Access other star codes pp destination gg BIE destination BB Ba ou BE star code from below QUICK REFERENCE OF COMMON STAR CODES Park a call UnPark a call Pick Up a Remote Extension Pick Up the Night Bell Use the Intercom Barge In Silent Monitor Toggle the Hunt Group Status Whisper Page Change CHM and Forwarding Change Extension Assignment Unassign Extension Assignment Assign Extension to External Number TROUBLESHOOTING View Phone Information Reboot Your Phone ajaja F Ext ajila TeX jija F CAL Dug ajijs ext jije 6xt DEEI EXT jija HG ext Bo CXL eae password 7j E password Gj 7 3 1 E password E pgg password BEEE gO N F O EA gC R E S E T K Note For additional information beyond that which is contained in this Quick Reference card please consult the IP 265 User Guide Shorelel Handset with TFT LCD Color Display a aia ma GUIDE TO STATUS ICONS Finger Rest 2 7 inch Flashing light alerts the 320 x 240 pixels user to incoming calls and unheard voice ShoreTel IP 265 Idle Interface ShoreTel IP 265 Outbound Call messages Speaker Scroll Button Soft Keys al Wicd ac ae arpani Delivers Select options Context sensitive sm 5 high quality in interface functions defined Custom Keys
3. ShoreTel 265 IP Phone Quick Reference PHONE OPERATION Place Calls Use the Soeakerphone or a Headset Use the Directory Make a Conference Call Use the Intercom Redial and Check Missed Calls Dial Paging Extension Answer Calls Send a Call to Voice Mail Divert a Call Select a Ring Tone Adjust Handset Headset or Speakerphone Volume Answer Call Waiting Interact with Calls Mute a Call Place a Call On or Off Hold Transfer a Call Join Calls Park Calls Unpark Calls Change Call Handling Mode Log In and Out of Workgroups Adjust the Display Contrast ShoreTel Inc 960 Stewart Drive Sunnyvale California 94085 USA Phone 1 408 331 3300 1 800 425 9385 Fax 1 408 331 3333 www shoretel com i or a0 ext Directory f select EA Conference P ext Canim or Goralt E ext LA E f select Bal number provided by administrator lift handset or or 5 or TL ToM Transfer ext Transf password E f select to select select appropriate call key Options Hold Transfer GS ext ETS or FT GEE ext lift handset or J ext LEJ l to select RK Options ME password f select press and hold D to select VOICE MAIL Log Into the Main Menu Log In from Another Extension Voice Mail EE password al gog ext password E Note For more information about voice mail features please consult the Voice Mail
4. you A Off Hook ff on a Call and Call Parked Blinking Green Slow blink 1s on 1s off incoming call Blinking Orange Fast blink 25s on 25s off on hold or call parked T Inactive Do Not Disturb g g P I Steady Orange extension s call handling mode set to Do Not Disturb J Incoming Call Animated Custom Keys Speed Dial i Steady Red in use by other party applies to BCA and Extension Monitor 2 C On a Call Speed Dial Extension g On a Conference Call Ce Call On Hold Parked r Remote Hold ShoreTel Inc 960 Stewart Drive Sunnyvale California 94085 USA Phone 1 408 331 3300 1 800 425 9385 Fax 1 408 331 3333 www shoretel com 4 The ShoreTel logo and ShorePhone are trademarks of ShoreTel Inc in the United States and or other countries This product is covered by one or more of the following patents United States pat g orel ent 6 996 059 United States patent 7 003 091 United States patent 7 167 486 United States patent 7 356 129 Canadian patent 2 316 558 United States patent 7 379 540 United States patent PN 800 1130 02 7 386 114 United States patent 7 450 574 and United States patent 7 450 703 The product is also covered by other pending patent applications ShoreTel Inc All rights reserved
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