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Graphtec IS200 PRO & LC

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1. Scanner Warm up A warm up period is not usually required for the CS500 IS200 Series scanners However if you plan to scan a color document in particular a document with many light colors we recommend that you allow the CS500 IS200 Series scanners to warm up for 10 minutes before scanning the document viii Contents TO ENSURE SAFE AND CORRECT USE cccccccccccesseeeeeeeeeeeeeeeeseeeeeeeeeeees l E Conventions Used in This Manualjt staan ash seiadinved hacen wit datnedaient aaa i Description of Safety Symbols 0 eeccecceeeeeeeeeeeceeeeeeeeeeeseeeeeeeaeeseeeeessaaeeeeeeeeesnaeeeteeeeees i Safety Precautions ama sens tan a an atin ines eta hint iii INTRODUCTION a a a Lavsduvsdexnsdnadanasnsdeuossunedssddaudecteusteecs VII Te OV ERVIEW E E E A 1 1 WD E E E EE E E EEEE E E E E E E TT 1 1 1 2 Unpacking the Scanner essssseesseseeesseeeseteseesirtsresssrnssrtnsstnnsttnnstnnstnnnennnnnnnnnnnn ee 1 2 2 PREPARATION E E E E A E 2 1 2 1 Assembling the Scannen atent erta area aade pean iaaea ae eaa aa E ae ada aa aa aiaia 2 1 2 2 Part Names and FUNCHONS saseesreceniiisien tsiere e Ea N EEEE EAEE REER 2 7 2 3 Attaching the Document Support Wires 0 cccceeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeaeeeseneeees 2 10 3 PREPARING TO OPERATE THE SCANNER ccccceeeeeseeeeeeeneeseseeees 3 1 3 1 System Requirements ccccceceececeeeeeeeeeeeeceeeeeeeaeeeeeeeeeeaaeeeeeeeeesaeeeeeeeeeseaeeeeeaeeees 3 1 3 2 Con
2. folder CS500 1S200 3 21 4 LOADING A DOCUMENT 4 LOADING A DOCUMENT This chapter describes the document types compatible with your scanner and procedures related to loading a document 4 1 Compatible Document Types Because the scanner scans a document while feeding it the document types that it can scan are subject to the following restrictions Compatible Media Widths for Scanning Documents with a maximum width of 1066 mm 297 mm 8 5 in x 11 in x 420 mm 11 in x 17 in x 594 mm 17 in x 22 in x 841 mm 22 in x 34 in x 1189 mm 34 in x 44 in Compatible Media Lengths for Scanning Documents up to approximately 16 m in length driver software limitation can be scanned However the actual document length that can be scanned is limited by the available memory hard disk or other data storage device of the computer to which the scanner is connected and also by the grade of the medium being scanned Compatible Grades amp Thickness for Scanning e Media Grades The scanning precision is guaranteed for high grade tracing paper see APPENDIX B SPECIFICATIONS Other compatible media types are listed below High grade paper 60 g m Tracing paper 50 to 55 g m Mylar 50 um Copy paper Diazo photo sensitive paper Media Thicknesses Observe the following points when scanning a thick medium e The CS500 IS200 seris scanners cannot scan a document that is thicker than 1 5 mm e When using
3. The scanner contains five contact image sensors the characteristics of which have been adjusted However some variation in color intensity may occur depending on the type of document scanned Adjust the color using the color correction function in the driver software provided One adjustment method is to make similar colors all the same color The document scanned was creased or curled 6 11 The document length differs from the scanned data length Distance correction adjustments have been made to ensure scanning precision for a document of a different paper type The scanning precision varies according Creased or curled documents should be scanned by placing them inside the carrier sheet provided After opening the Tools menu of the driver program Scanning Master 21 provided with your scanner select the Distance Correction function to adjust the precision to the type of document CS500 1S200 6 TROUBLESHOOTING PROCEDURES 6 12 Stripes or moir patterns which are not in the original document appear in the scanned data The scanned document contains filled or shaded areas Depending on the resolution selected data that is comprised of filled or shaded areas may be scanned in as stripes or moir patterns This is not due to a scanner malfunction Note however that the vividness of the stripe and moir patterns can be lessened by changing the resolution and that the driver software i
4. PREPARATION 3 Hold the scanner unit by the underside at both sides as you adjust its position untilthe rubber feet on the underside of the scanner unit are aligned with the notches inthe side stays Place the scanner unit on the stand so that the grooves in the center bar are facing the front and then secure it in place using the four coin screws provided A CAUTION Holding the scanner by the rear part of the top cover may cause damage to the scanner or injury to the persons doing the installation Always hold the scanner by the underside Side cover Side cover Rubber feet Fixing plate Fixing plate N p Coin screw Coin screw Center bar Notch Fixing plate 4 Secure the side stays in place by tightening up the four center bar fixing screws see 2 above CS500 1S200 2 5 2 PREPARATION 5 Attach the basket to the stand Position frames 1 and 2 so that they rest on screws A and are hooked onto screws B in order to attach the basket Screw A Basket 6 7 Always ensure that you remove the cushion material that is included below the document hold down unit before using the product Refer to Section 5 1 Opening and Closing the Top Cover 2 6 CS500 1S200 2 PREPARATION 2 2 Part Names and Functions Paper sensor Top cover amp fo panel eS Cover sensor F ra i Document guides Paper sensor Top cover Control pan
5. install software for cs500 11 If your hardware came with an installation CD gt or floppy disk insert it now What do you want the wizard to do O Install the software automatically Recommended Install from a list or specific location Advanced Click Next to continue Select the option Install from a list or a specific location Advanced The screen shown below is displayed when you click Next Found New Hardware Wizard Please choose your search and installation options ee S Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM 7 Include this location in the search EADRIVER v Browse O Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware Select the option Search for the best driver in these locations and select the check box entitled Include this location in the search Click Browse and select the DRIVER folder in the CD ROM drive or enter a CD ROM drive name and DRIVER using the keyboard Example For drive E enter E DRIVER CS500 1S200 3 17 3 PREPARING TO OPERATE THE SCANNER 4 When y
6. key to advance the document again A CAUTION After the scanner is turned on and the driver settings have been enabled in the Scan window it waits for approximately three seconds before beginning the specified scan operation Load the document in the scanner with the face to be scanned facing downward Do not place anything other than the document to be scanned on the scanning table as the scanner rollers may start rotating which is extremely dangerous The document may not be fed in correctly if it is curled The carrier sheet provided should be used for curled documents see Section 4 6 Using the Carrier Sheet for details Load the document in the center of the scanner as the document may be fed in at an angle and not scanned correctly if it is significantly off center 4 4 CS500 IS200 4 LOADING A DOCUMENT 4 3 Handling Documents According to their Material and Thickness The following problems may occur depending on the weight and surface condition of the document being scanned The document cannot be loaded e Scanning of the document stops half way through e The document slips resulting in displaced images e The end of the document is not scanned Such problems may be avoided by taking the following corrective measures e Lower the scanning speed e Support the document at the front and the back of the scanner CS500 1S200 4 5 4 LOADING A DOCUMENT 4 4 Distance Correction Corrections to the di
7. lines at the sides of the tile Cursor lines red Align with the printed lines then click one 3 2 CS500 1S200 5 11 5 DAILY MAINTENANCE CHECKPOINT WF e The next reference point to be checked is displayed on the Status bar e If you click in error click the Esc key to cancel the operation and return to the immediately previous step e If you click on the wrong tile color correction will not be performed correctly and the colors of the image displayed after color correction will be incorrect 7 After you have clicked tile number 6 click the Set button Scanner Adjustment N The color correction operation has been completed Click the Confirm button to confirm Click the OK button To check the color correction results click the Confirm button a a oOo YS HS The following message is displayed Insert the color correction sheet in the scanner as instructed Insert the color correction sheet into the scanner Please load the sheet in the center of the scanner making sure that AN Scanning will be performed to verify color correction the numbers are at the top CHECKPOINT WF Position the color correction sheet so that the red bar in the center of the sheet is centered in the scanner but with the printed side down 10 Click the OK button to start scanning After scanning has been completed an enlarged view of the color corrected data is displaye
8. the carrier sheet ensure that the combined thickness of both the document and carrier sheet does not exceed 1 5 mm The carrier sheet alone is 0 2 mm thick CS500 1S200 4 1 4 LOADING A DOCUMENT Regarding the automatic detection of the paper size This scanner supports the automatic detection of the document size by determining where the edges of the document are The edges of the document cannot however always be detected correctly especially if the document is thin The scanner also assumes that the document is set in the center when it determines the document size A CAUTION The correct document size cannot be detected when a carrier sheet is used because the carrier sheet is detected instead The document size may not be detected correctly if the document hold down unit or transparent contact plates are dirty Please clean the document hold down unit and transparent contact plates in such cases When automatic detection is selected for the document size e Automatic detection The document is scanned to automatically detect width and length e Automatic detection of standard size The document is scanned in the standard paper size determined from the automatically detected document width Automatic detection ISO series Automatic detection ANSI series Automatic detection ARCH series Automatic detection DIN series The document is scanned in the paper size of the respective series as determined from the automatical
9. to continue with installation The following window appears Graphtec Network Utility Install a xj Select the folder for copy destination Select the installation destination folder for the file If the folder destination of the installation is changed click on Reference and select the folder Folder Destination for Installation C Program Files Graphtec Graphtec Network Utility Reference Select the destination folder for installation To specify a folder click Reference and then select a folder The default destination folder is C Program Files Graphtec Graphtec Network Utility 15 Click Next Graphtec Network Utility Install xj Available Program Folder Please select a Program Folder Graphtec Network Utility will be added in the start menu Enter a new group name or select from the list Group Name Graphtec Network Utility Existing Groups Specify the program folder name 16 Click Next Graphtec Network Utility Install xj Installation starts Preparation for program installation is complete Click on Start and begin with installation If you want to set the Graphtec Network Utility to factory default or want to make changes click on Back If you click Cancel the wizard will be closed CS500 IS200 3 PREPARING TO OPERATE THE SCANNER 17 Click Start to start the installation procedure x Graphtec Network Utility Install
10. window to open the Distance Correction window 5 Enter the value x distance on the document and the value y distance after the scan has taken place in this window The values entered here must be within the range of the distance correction 6 Click the OK button to calculate the correction value The distance will be corrected the next time a document is scanned 4 6 CS500 IS200 4 LOADING A DOCUMENT 4 5 Using the Carrier Sheet Use the carrier sheet according to the condition of the document to be scanned In the case of scanning the following types of media always place the document in the carrier sheet before loading it into the scanner e To scan a medium that is as limp or limper than a newspaper To scan a document that is smaller than A4 size or a document of non standard size e To scan a medium that tears easily e When the target document cannot be properly advanced to the initial position of scanning because the target document is folded wrinkled or otherwise hard to load in the scanner e To scan transparent or translucent documents To scan a curled medium As shown in the figure below place the document in the carrier sheet with the document s surface to be scanned facing up against the transparent top sheet For scanning load the carrier sheet into the scanner with the document s target surface the transparent top sheet facing down If you use the carrier sheet when scanning color docume
11. your fingers caught in the cover A CAUTION Scanning may be affected if the underside of the document hold down unit becomes scratched or dirty It must be cleaned when necessary 5 2 CS500 1S200 5 DAILY MAINTENANCE 5 3 Cleaning the Image Sensors The scanner s image quality drops when the transparent contact plates over the image sensors become dirty so clean the image sensors whenever necessary Procedure 1 Turn off the scanner 2 Open the top cover as described in Section 5 1 Opening and Closing the Top Cover 3 As shown below wipe off any soiled areas on the transparent contact plates using a soft cloth that has been moistened with water or a neutral detergent diluted with water and firmly wrung out Transparent contact plates The above illustration is of the CS500 model 4 Completely remove any moisture on the transparent contact plates by wiping them off again using a soft dry cloth 5 Close the top cover as described in Section 5 1 Opening and Closing the Top Cover Take care not to get your fingers caught in the cover A CAUTION Do not use a commercial cleaner for office equipment a glass cleaner or chemical solvents such as solutions containing alcohol CS500 1S200 5 3 5 DAILY MAINTENANCE A CAUTION Although the transparent contact plate is not a maintenance part that requires periodic replacement it is a consumable part because its surface m
12. 500 11eN PRO 50 to 4800 dpi in 1 dpi increments Main scanning system Contact image sensor system Five A4 sensors in a zigzag pattern Sub scanning system Document travel sheet through system Scanning speed High speed scan Normal scan e Monochrome 8s e Monochrome 13s e Gray 22s e Gray 25s 8bit Color 33s e 24bit Color 33s 8bit Color 47S e 24bit Color 47s Scanning precision 0 1 5 pixels Gradation Monochrome Bilevel intermediate tones dithering error diffusion Gray 256 shades Color 8 bit 24 bit Threshold value Digital signal processor enables automatic setting of the threshold value monochrome scans only Color space sRGB compatible Light source LED RGB Interface 4 CS500 11 CS500 11PRO USB2 0 IEEE1394 CS500 11eN CS500 11eN PRO USB2 0 10BASE T 100BASE TX Output Image data Rated power supply 100 to 120 200 to 230 VAC 10 50 60 Hz Operating environment Temperature 10 C to 35 C Humidity 35 to 80 RH non condensing Power consumption 135 VA or less 60 W or less External dimensions approx 1205x957x715 mm WxHxD including stand Weight Approx 40 kg including stand 1 Documents up to approximately 16 m in length driver software limitation can be scanned However the actual document length that can be scanned is limited by the available memory hard disk or other data stora
13. B 1 1 cards are not supported Correct operation is not guaranteed when the scanner is connected to a USB port that is not the standard built in computer port Are both the USB and IEEE 1394 cables Both cables cannot be connected at the same connected time Disconnect one of the cables Are both the USB and Ethernet Both cables cannot be connected at the same cables connected time Disconnect one of the cables Is the Graphtec Network Utility connected Connect the Graphtec Network Utility when using the Ethernet connection Is the Graphtec Network Utility installed Install the Graphtec Network Utility when using the Ethernet connection CS500 1S200 6 1 6 TROUBLESHOOTING PROCEDURES The scanner is recognized as connected by the operating system in the Device Manager but the message Scanner not found is displayed in Scanning Master 21 and the scanner cannot be connected The Model Setup settings are not Set the Model Setup settings in Scanning correctly set in Scanning Master 21 Master 21 to CS500 series or IS200 series For details refer to the Scanning Master 21 User s manual Is the Connection Method of the Ensure that the Connection Method of the Scanning Master 21 correctly set Scanning Master 21 is set to USB when you are using a USB interface Consult the Scanning Master 21 user s manual for further information 6 3 The contro
14. CS500 S200 USER S MANUAL MANUAL NO CS500 UM 151 LA Z GRAPHTEC TO ENSURE SAFE AND CORRECT USE e To ensure safe and correct use of your Image Scanner read this Manual thoroughly before use After having read this Manual keep it in a handy location for quick reference as needed e Do not permit small children to touch the Image Scanner e The following describes important points for safe operation Please be sure to observe them strictly E Conventions Used in This Manual To promote safe and accurate use of the Image Scanner as well as to prevent human injury and property damage safety precautions provided in this manual are ranked into the three categories described below Be sure you understand the difference between each of the categories Z DANGER Z N WARNING N CAUTION This category provides information that if ignored is highly likely to cause fatal or serious injury to the operator This category provides information that if ignored is likely to cause fatal or serious injury to the operator This category provides information that if ignored could cause injury to the operator or physical damage to the Image Scanner E Description of Safety Symbols warnings The point requiring attention is described by an illustration or text within The A symbol indicates information that requires careful attention which includes or next to the A symbol The symbol ind
15. E THE SCANNER 3 7 Installing the Scanning Master 21 Application The Scanning Master 21 OPS112 is a software application for using a Graphtec scanner to scan image data Operating Environment Windows 2000 Professional XP Professional XP Home Edition Installation Procedure The following steps are explained using the Windows 2000 1 Boot Windows 2000 2 Insert the User Guide CD ROM containing the OPS112 program files into the computer s CD ROM drive 3 Click the Taskbar s Start button then click the Run icon B Windows Update amp Programs EX Documents EJ Settings Os Search g Help Ry Shut Down Astat G E oI vrvy 4 Enter the CD ROM drive name and English OPS112 SETUP EXE as the name of the file you wish to open If the disk is in drive E for example enter E English OPS112 SETUP EXE in the box LL 2x Type the name of a program Folder document or Internet resource and Windows will open it For you Open E English OPS112 SETUP EXE X 3 Cancel Browse 5 Click the OK button to run the OPS112 setup program From this point on follow the setup program s instructions to install the OPS112 application e If the application has been properly installed Scanning Master 21 will be newly listed in the Program menu accessed from the Start button TIP l For more details open the README TXT file provided in the Scanning Master 21
16. Installation of Graphtec Network Utility is complete Installed Graphtec Network Utility in your PC 18 When installation has been completed click Finish CS500 IS200 3 PREPARING TO OPERATE THE SCANNER Setting up the Graphtec Network Utility 1 Set up the Graphtec Network Utility Launch the utility from the Graphtec Network Utility created in the Program folder 2 2 Register the destination server When the Utility is launched the server registration window appears Graphtec Network Utilit Pleies T Server to be connected Server name registered Beaster t oo Delete Server sta EES i Address C2 Server has not been registered Ethernet Do you want to register Status CHECKPOINT PF In the Graphtec Network Utility server refers to the scanner 3 Click Yes to perform registration of the server Note Even if No is selected you can still proceed to the registration window by clicking xi Enter the IP address or host name of the server to register You can enter any name for the server to register IP address or host name fl Search Registration server name Register Cancel When entering the IP address enter both the IP address and the Server Name Click Search to search for the destination server I x Select the server to be registered Click Configuration when registering the server beyond router register broadcast address t
17. S500 11 is connected in your system The scanner name displayed in the windows is the name of the scanner connected to the computer CS500 11 is used in this section 1 Launch the Control Panel using the Start menu Eile Edit View Favorites Tools Help back fea Search yFolders lt Bdistory as GF kK A Eg Address Control Panel a fel amp Accessibility Control Panel Options Scanners and Cameras Configures installed scanners and cameras Windows Update Windows 2000 Support re Network and Dial up Co Hardware kg Automatic Updates a Game Controllers 2 Phone and Modem 5 Scheduled Tasks Programs 2 Date Time Internet Options Power Options KE Sounds and Multimedia Add Remove Add Remove Administrative Autodesk Plot Tools Display Style Manager Folder Options iy Keyboard 3 Printers a System gt Users and Passwords E My Computer Configures installed scanners and cameras The screen shown below is displayed when you click on the Scanners and Cameras icon 2 Scanners and Cameras Properties Devices D The following scanners or cameras are installed Add Remove Troubleshoot Properties Check that Graphtec CS500 11 is displayed here CS500 1S200 3 PREPARING TO OPERATE THE SCANNER The procedure outlined below assumes tha
18. act image sensor system Five A4 sensors in a zigzag pattern Sub scanning system Document travel sheet through system Scanning speed High speed scan Normal scan e Monochrome 8s e Monochrome 13s e Gray 22s e Gray 255 Scanning precision 0 1 5 pixels Gradation Monochrome Bilevel intermediate tones dithering error diffusion Gray 256 shades Threshold value Digital signal processor enables automatic setting of the threshold value monochrome scans only Light source LED Interface IS200 11 1S200 11PRO USB2 0 IEEE1394 IS200 11eN IS2000 11eN PRO USB2 0 10BASE T 100BASE TX Output Image data Rated power supply 100 to 120 200 to 230 VAC 10 50 60 Hz Operating environment Temperature 10 C to 35 C Power consumption Humidity 35 to 80 RH non condensing 135 VA or less 60 W or less External dimensions 1205x957x715 mm WxHxD approx Weight including stand Approx 40 kg including stand 1 Documents up to approximately 16 m in length driver software limitation can be scanned However the actual document length that can be scanned is limited by the available memory hard disk or other data storage device of the computer to which the scanner is connected and also by the grade of the medium being scanned 2 Excluding data transfer time The following system was used to measure the scanning speeds CPU Pen
19. and checks Recommended usage environment Monitor 1024 x 768 pixels High Color or better resolution TIP amp A low resolution monitor will make it difficult to discern any problem areas Launching the Scanner Adjustment Program 2 Install Scanning Master 21 OPS112 if it is not already installed Connect the scanner to the PC and switch on the scanner Switch on the PC 3 Click the Start button then select Programs gt Scanning Master 21 gt Scanner Adjustment 4 Click Scanner Adjustment to launch the Scanner Adjustment program CS500 1S200 5_7 5 DAILY MAINTENANCE Scanner Calibration Before beginning calibration clean the transparent contact plates and scanner table surface Any dust or dirt on this surface may affect calibration results and resulting image quality Check that the calibration sheet is free of any dust or dirt A CAUTION The calibration procedure will take some time Do not switch off the scanner while calibration is underway Accidentally switching off the scanner may result in damage that requires servicing 1 Connect the scanner to the computer Switch on the scanner then switch on the PC 2 Launch the Scanner Adjustment program as described earlier 3 Select Model Setup on the Scanner menu Scanner CS500 11 E Cancel Interface USB hd Confirm Select the connected scanner and click the OK button Select Calibratio
20. and other objects away from the document e Injury could result from an object getting tangled in the scanner s rollers Keep away Do not place any receptacle containing water or Q other fluid on top of the scanner lt a B e Fluid falling inside the scanner may cause a fire UA ee hazard or electrical shock due to a short circuit or avoid water areas ay overheating Beware of electrical shock Do not place heavy objects on the scanner e Such action may impair the scanner s performance due to deformation or other damage and cause the scanner to malfunction or break down Prohibited Safety Precautions Continued A CAUTION Do not use sharp pointed articles on the scanner e Such action may impair the scanner s performance and cause the scanner to malfunction or break down 9 Prohibited Do not exert pressure on the scanner Such action may impair the scanner s performance and cause the scanner to malfunction or break down Such action could cause injury to the operator 9 Prohibited Do not attempt to lubricate the scanner s mecha nisms e Such action may impair the scanner s performance and cause the scanner to malfunction or break down e Such action may cause a fire hazard or electrical shock due to a short circuit or overheating 9 Prohibited Do not clean the scanner using a volatile solvent such as thinner or benzine e Such action may impair the
21. ation disk into the drive selected and then click OK Cancel Copy manufacturer s files from E DRIVER ka Browse Click Browse and select the DRIVER folder in the CD ROM drive or enter a CD ROM drive name and DRIVER using the keyboard Example For drive E enter E DRIVER CS500 1S200 3 15 3 PREPARING TO OPERATE THE SCANNER 6 When you click OK the wizard will start searching for the driver The screen shown below is displayed when the wizard has finished searching Found New Hardware Wizard Driver Files Search Results rae The wizard has finished searching for driver files for your hardware device ey The wizard found a driver for the following device o cs500 11 Windows found a driver for this device To install the driver Windows found click Next e driver gtescan inf 7 The screen shown below is displayed when you click Next Digital Signature Not Found x The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been altered since it was tested The software you are about to install does not contain a Microsoft digital signature Therefore there is no guarantee that this software works correctly with Windows Graphtec CS500 11 If you want to search for Microsoft digitally signed software visit the Windows Update Web site at http windowsupdate microsoft com to see if one is a
22. ay receive slight scratches due to minute particles of dust and other foreign matter If document scanning produces unsatisfactory results unexpected white or black streaks in the data due to scratches on the transparent contact plate or other reasons please perform the calibration procedure see Section 5 6 Calibration If the scanning results do not improve after calibration the transparent contact plate s will need to be replaced 5 4 CS500 IS200 5 DAILY MAINTENANCE 5 4 Cleaning the Paper Sensors A CAUTION Accumulated dust on the paper sensors may prevent the document from being detected The sensors must be cleaned when necessary 1 Turn off the scanner 2 Open the top cover as described in Section 5 1 Opening and Closing the Top Cover 3 Wipe the two paper sensors using a cotton swab The above illustration is of the CS500 model 4 Close the top cover as described in Section 5 1 Opening and Closing the Top Cover Take care not to get your fingers caught in the cover A CAUTION Use a cotton swab or something equally soft to gently wipe the paper sensors Do not use any chemicals to clean the sensors CS500 1S200 5 5 5 DAILY MAINTENANCE 5 5 Removing a Jammed Document If a document becomes jammed in the scanner during scanning or another operation immediately turn off the scanner remove the document hold down unit and then remove the jammed document Procedur
23. c files and mapping data to be scanned rapidly and with high precision Scanning Master 21 scanner software included as a standard accessory can be used to adjust the resolution 50 dpi to 800 dpi 50 dpi to 4 800 dpi for the PRO Models in 1 dpi increments to suit the scanned document Compatible document widths range from 210 mm to 1066 mm Compatible with document sizes from ISO A4 up to ANSI E Capable of color and grayscale scanning grayscale only for the IS200 Series scanners The CS500 Series scanners are capable of scanning in color 24 bit color 8 bit color or grayscale 256 shades The 1S200 Series scanners are capable of scanning in grayscale 256 shades Capable of reading long axis data Scanning of long axis images is supported Compact and lightweight design A compact design was achieved by using a document travel system that employs contact image sensors in the sensor unit five rows arranged in a zigzag pattern Image processing functions Use of the scanning software provided lets you set image processing functions for the scanning of a document Interface USB 2 0 IEEE 1394 CS500 11 11PRO IS200 11 11PRO Ethernet CS500 11eN 11eN PRO 1S200 11eN 11eN PRO CS500 1S200 1 1 1 OVERVIEW 1 2 Unpacking the Scanner After unpacking the Image Scanner check its outer casing and check that the standard accessories listed below are all present If you detect a surface flaw or a missing accessory please promptly c
24. ct Check that there are no vertical streaks such as white patches in the scanned data Streaks occur when calibration is not performed correctly due to contamination by dust or dirt 13 If the data is normal calibration is complete Click the Close button and exit the Scanner Adjustment Program CS500 1S200 5 9 5 DAILY MAINTENANCE 14 If any abnormal data is observed specify the problem areas as follows Select Specified Part in Calibration Calibration Calibration ral Close Confirm Specified Part 15 The mouse arrow cursor changes to a cross cursor when moved over the data Click the left mouse button with the mouse positioned over the streak data The selected area is shown in blue Repeat this procedure for any additional streaks Areas that have been selected shown in blue can be deselected by clicking the left mouse button again To deselect all selected areas click the Clear button 16 Once all required areas have been specified remove the calibration sheet and clean the glass and table surfaces Check the calibration sheet for dust and dirt then click the Execute button 17 Return to step 10 and verify the calibration results A CAUTION If you perform the calibration procedure several times with no discernible results there may be a problem with the scanner itself In this case please contact your Graphtec vendor Color Correction Perform color correction if there is any
25. d 11 Click the Fit icon to display the entire image and check whether there is any discrepancy in color If there is no discrepancy color correction is complete Click the Close button CHECKPOINT PF If there is still some color discrepancy after performing Color Correction repeat steps 6 through 11 5 12 CS500 1S200 6 TROUBLESHOOTING PROCEDURES 6 TROUBLESHOOTING PROCEDURES If the scanner seems to be operating abnormally perform the troubleshooting procedures described in this chapter before requesting a service call 6 1 The scanner is turned on but doesn t operate at all The power cord has come loose Firmly connect both plugs of the power cord The scanner is connected to an electrical socket that does not provide the rated Use only the rated supply voltage supply voltage The electrical socket is not supplying a supply voltage Check the power supply 6 2 The scanner operates improperly after connection to the computer Is the scanner properly grounded Make sure that the scanner is grounded Is the USB or IEEE 1394 cable between Determine whether the cable connector has the computer and the scanner working any problems e g a pin is broken or bent properly and ensure that the cable is inserted firmly into position Is the USB cable compliant with the Ensure that you use a USB 2 0 compliant USB 2 0 interface that you are running USB cable Is an add on USB card being used US
26. discrepancy in color in parts of the scanned image even after you have calibrated the scanner A CAUTION Handle the color correction sheet with care so that it is does not get soiled bent or scratched A soiled bent or scratched sheet will not give good results The color correction sheet is a consumable item and replacement sheets can be purchased from your sales representative or nearest Graphtec vendor 5 10 CS500 1S200 5 DAILY MAINTENANCE 1 Select Color Correction on the Scanner menu Color Correction Ea Scan Set 2 Click the Scan button 3 The following message is displayed Insert the color correction sheet in the scanner Scanner Adjustment Ea Scanning will be performed to correct the colors Insert the color correction sheet into the scanner Please load the sheet in the center of the scanner making sure that numbers are at the top Cancel CHECKPOINT Pf Position the color correction sheet so that the red bar in the center of the sheet is centered in the scanner but with the printed side down 4 Click the OK button to start scanning The scanned data is displayed when scanning is complete Colors may differ slightly for individual sensors but this does not indicate a defect 5 When the data is displayed click the Get button 6 Click in the center of the color tile indicated by the numbers 1 to 6 in ascending order Align the cursor crosshairs with the printed
27. document Load the document again size automatically Select a user defined document size or standard size if the same problem occurs after a number of retries 6 17 The document to be scanned is too short or too long in length Automatic document size detection was Load the document again Select a user defined used but failed document size or standard size if the same problem occurs after a number of retries 6 8 CS500 1S200 APPENDIX A OPTIONAL AND MISCELLANEOUS ITEMS APPENDIX A OPTIONAL AND MISCELLANEOUS ITEMS Optional items can be obtained from your sales representative or nearest Graphtec vendor Optional items OPS115 KIT E Software to upgrade OPS112 Scanning Master 21 to OPS115 Scanning Master Pro Color Consumables Code Item name 1S0907 Carrier sheet 1S0917 Calibration Sheet EM CP Cleaning paper 50 sheets CS500 1S200 at APPENDIX B STANDARD SPECIFICATIONS APPENDIX B STANDARD SPECIFICATIONS Item CS500 11 CS500 11eN CS500 11PRO CS500 11eN PRO Document size ANSI E to ISO A4 Maximum width 1090 mm minimum width 210 mm Effective scanning area Width 1016 mm centered Length 16 m Guaranteed scanning precision range 841 mm x 1189 mm Document thickness 1 5 mm or less including the carrier sheet Optical resolution 600 dpi Interpolated resolution CS500 11 CS500 11eN 50 to 800 dpi in 1 dpi increments CS500 11PRO CS
28. e 1 Turn off the scanner 2 Open the top cover as described in Section 5 1 Opening and Closing the Top Cover 3 If the document is jammed at the front remove the document from the inside or by pulling it forward The above illustration is of the CS500 model 4 If the document is jammed at the rear remove the document from the inside by pulling it toward the rear The above illustration is of the CS500 model 5 Close the top cover as described in Section 5 1 Opening and Closing the Top Cover Take care not to get your fingers caught in the cover 5_6 CS500 IS200 5 DAILY MAINTENANCE 5 6 Calibration Calibrate the scanner if scanning quality is observed to deteriorate with scanned results such as those described below e The scanned image is distorted Areas of uneven color appear in the scanned image e Other unsatisfactory results but not including problems related to media quality such as folds wrinkling or paper curling A CAUTION Handle the calibration sheet with care so that it does not get bent To prevent soiling store it in its special storage box The calibration sheet cannot be used if it is bent or soiled The calibration sheet is a paper product Do not attempt to clean it with any type of liquid cleaner The calibration sheet is a consumable item Replacement sheets can be purchased from your sales representative or nearest Graphtec vendor Preparation
29. e contact your sales representative or nearest Graphtec vendor if you find any unclear or mistaken information or have other comments or suggestions e Notwithstanding the stipulation in the preceding paragraph Graphtec Corporation as sumes no liability for damages resulting from either the use of the information contained herein or from use of the product All names of companies brands logotypes and products appearing in this manual are the trademarks or registered trademarks of their respective companies Windows is a U S registered trademark of Microsoft Corp Other product names mentioned herein are trademarks or registered trademarks of their respective owners vii Usage precautions Do not lift or move the unit by holding Toomer Side cover the top cover as doing so may damage the unit Always lift the unit by holding the underside Side covera Take care to prevent your fingers from being caught in the gap between the top cover and the scanner unit when opening and closing the top cover lt Opening the top cover gt Do not hold the rear section of the top cover when opening it lt Closing the top cover gt Keep your hands away from the front of the main unit when closing it The above illustrations are of the CS500 model Always ensure that you open the top cover and remove the cushion material before using the product Refer to Section 5 1 Opening and Closing the Top Cover
30. e Document Hold Down Unit 0 c ccecceeeeeeeeeeeeeeeeeaeeeeeeeeeseaeeeseaeeeeaes 5 3 5 3 Cleaning the Image Sensors c ccccecseeeeseeececeeeeeaeeeceaeeeeaaeeseaeeesaaaeseseeeesiaaeeneaes 5 3 5 4 Cleaning the Paper Sensors ccccceeeeeeeceeeeeeeeeeseeeeeeeeaaeeeceeeeeeaaeeeeeeeeeseaeeeseaeeeeaas 5 5 5 5 Removing a Jammed Document eeecccceeeesceeeeeeeeeneeeeeeeeaeeeeeeeaaaeeeeeeeaeeeeeneaaas 5 7 5 6 gt Calibration viii acai cet eee eal eter saat anaes Geet sted eee ae eee 5 7 ix 6 TROUBLESHOOTING PROCEDURES seesssseeeeeesseeeeesseeeeenneeeees 6 1 6 1 The scanner is turned on but doesn t operate at all eee eee eeneeeeeeenteeeeeeenaes 6 1 6 2 The scanner operates improperly after connection to the computer 0 6 1 6 3 The control panel s red Error lamp is lit ee eeceee scence eeeeecaeeeeeeeaeeeeeeeaaeeeeeeeaaes 6 2 6 4 The control panel s red Error lamp is flashing cccecceeeeeeeeeeeeeeeeeeeeeseeeeeeneeeeees 6 2 6 5 The document isn t properly fed to the initial scanning position c ceeee 6 3 6 6 After scanning image data becomes black or White eeeeeeceeeessteeeeeeenteeeeeeeeaaes 6 3 6 7 The image quality has dropped eeeceeceeeeenneeeeeeeeneeeeeeeaaaeeeeeeeaeeeeeeenaaeeeeeseaaes 6 3 6 8 The input image data is incorrectly aligned ccceeeeeeeeeeeeeeceeeeeeeeneeeeeeeenaeeeeeeeaaas 6 5 6 9 Smudges not appearing in the or
31. el a a ve over sensor ih Stand Wi Document guides a 9 yp ee yaa Top cover Open the top cover to clean the document hold down unit and transparent contact plates Paper sensors These sense whether a document is present in the scanner Cover sensor This senses whether the top cover is open or closed and interrupts scanner operation if the top cover is opened during operation Document guides Use these guides to determine the position of a document when you load the document Control panel Use the keys to operate the scanner and the LEDs to monitor the operating status Stand The stand unit is assembled for mounting of the scanner unit Basket Receives the document that has been scanned Casters Release the lock on the casters to allow the unit to be moved caution Do not touch the paper sensors CS500 1S200 2 7 2 PREPARATION Power switch IEEE 1394 connector USB connector CS500 11 CS500 11PR IS200 11 1S200 11PR Ethernet connector USB connector E CS500 11eN CS500 11eN PRO IS200 11eN IS200 11eN PRO The above illustration is of the CS500 model O Power switch Controls the on off status of the power supply to the scanner AC line inlet Connect the power cord s female plug here USB connector Used to connect the USB interface cable IEEE 1394 connector Used to connect the IEEE 1394 i
32. eseeeeeeneeeeeneeees 4 1 Document support Wire ossessi 2 10 Document types eeens 4 1 Document With oeii 4 1 HEP ERROR LED aiiin inoia 2 9 6 2 Ethernet Connector seeen 2 8 BFP FORWARD ke cceecceeeeeeeeeeeteeeeeeeneeees 2 9 Eir IEEE 1394 connector 0 cc cceeeeteeeeeees 2 8 Image sensors cleaning the ee 5 3 EEIEIE eE E EET 1 1 EMPe Missing data eee eeeeeeeeseeeeeeneeeesnneeeenneees 6 4 HOP Overlapped data uu eececeeeeeeeeeeeeteeeees 6 4 CS500 1S200 EPP PAPER EE D sects Stes etnies eid alias Paper sensor Paper sensor cleaning the eee 5 5 Part Names and Functions eee 2 7 Power cable connecting the 3 2 POWER LED sieeve cnieiveie eee 2 9 Power SWItChic ccc deni iad dees 2 8 ERP REVERSE key cssceietestesshetaciceieriate 2 9 HS gt Scanner assembling the cceeeeeeees 2 1 Scanning Master 21 installing the 3 21 Staha eean na e aai aves 2 7 STOP KEY stees raort stoi tinira 2 9 System requirements sseeeeeeeeeeeeeeeeeee 3 1 ET gt TOP COVEN seirian eaa a a a an eee 5 1 Transparent contact plates ee 5 3 Troubleshooting 00 0 eee eeeeeeeneeeeeneeeeeneeeteees 6 1 EUP USB CONN GCIOR aesir ninaa 2 8 Usage precautions eeens viii EW gt Warmup siitoin a at bee es viii Index 1 The specifications etc in this manual are subject to change without notice CS500 UM 151 AUGUST 26 2004 1st edi
33. fore scanning a document if it is not already active FORWARD key Advances the document into the scanner When this key is pressed in Scan READY status the Scan READY status is cancelled and the document is ejected toward the rear of the scanner REVERSE key Feeds the document toward you When this key is pressed in Scan READY status the Scan READY status is cancelled and the document is ejected toward the front of the scanner STOP key Compulsorily stops scanning of the document 2 PREPARATION 2 3 Attaching the Document Support Wires Always ensure that the document support wires are attached to the scanner unit before scanning a document Note Drawings of the CS500 model are used for the explanations Document support wires The document may be damaged upon contact with the power cable if it is scanned without the document support wires in place Attaching the document support wires 1 Insert one end of the document support wire provided into one of the smaller slots at the rear of the scanner There is a second hidden slot directly underneath each slot Insert the end of the wire so that it fits into the hidden slot on the lower level q Document support wire end f sd E Hidden slot on the lower level x 2 10 CS500 IS200 2 PREPARATION 2 Press the other end of the document support wire towards the end already inserted and then insert it into the corresponding slot As with the fir
34. ge device of the computer to which the scanner is connected and also by the grade of the medium being scanned 2 Excluding data transfer time The following system was used to measure the scanning speeds CPU Pentium 3 2 GHz or better Memory 1 GB or more Interface USB 2 0 The scanning speeds may be slower depending on the PC system used 3 Notes on scanning precision Scanning precision may vary slightly depending on the grade and thickness of the medium being scanned and on the operating conditions The precision figures above were measured under the operating conditions described below Test chart used Mylar sheet 200 Guaranteed precision conditions Temperature 20 3 C humidity 60 10 RH Document hold down unit setting Standard 4 The USB 2 0 interface cannot be used at the same time as the IEEE 1394 or the Ethernet interface CS500 1S200 Item 1S 200 11 IS200 11eN IS200 11PRO IS200 11eN PRO Document size ANSI E to ISO A4 Maximum width 1090 mm minimum width 210 mm Effective scanning area Width 1016 mm centered Length 16 m Guaranteed scanning precision range 841 mm x 1189 mm Document thickness 1 5 mm or less including the carrier sheet Optical resolution 600 dpi Interpolated resolution 1S200 11 1S200 11eN 50 to 800 dpi in 1 dpi increments 1S200 11PRO 1S200 11eN PRO 50 to 4800 dpi in 1 dpi increments Main scanning system Cont
35. greement below Am To read the entire agreement use the Page Down key lease read the following Software License Agreement carefully paying particular attention to the rights and limitations stipulated therein If you agree to these terms this software will be installed in your computer If there is any discrepancy between the printed Software License Agreement which iccompanies this software and the terms below the printed Software License Agreement fakes precedence Do you accept all terms of this agreement In order to use this Device Setup it is necessary that you accept this agreement 6 The Software License Agreement window appears Carefully read the provisions of the agreement 7 Click Yes to continue with installation The following window appears Device Setup E xi Network Scanner Search N Type Ethernet address or select from list a Ethernet address can be found at the back of the product Ethernet Address fo fo p2 fpe fE ifo Search result overview CS500 11eN Search lt Back Conce Specify the scanner s IP address Click Search and select the scanner Note If the IP address wasn t found during the initial setting procedure there is a possibility that there are two or more addresses with the factory setting 192 168 1 1 on the network CS500 1S200 3 7 3 PREPARING TO OPERATE THE SCANNER 8 Click Next to display the following window Dev
36. he CD Do you want to install Graphtec Network Utility 10 This completes the Device Setup operation Installing the Graphtec Network Utility 11 Proceed to install the Graphtec Network Utility Select Yes and then click Finish Graphtec Network Utility Install E x Welcome to the Graphtec Network Utility Install This wizard helps you to install Graphtec Network Utility on your PC Before installation please close other Windows programs To install click Next Back 12 Click Next Graphtec Network Utility Install xi User License agreement Please read the agreement below In order to read the entire license agreement use the Page Down key Please read the following Software License Agreement carefully paying particular attention to the rights and limitations stipulated therein If you agree to these terms this software will be installed in your computer Note If there is any discrepancy between the printed Software License Agreement which accompanies this software and the terms below the printed Software License Agreement takes precedence Do you accept all the terms of the preceding agreement In order to use Graphtec Network Utility it is necessary that you agree to this agreement 13 The Software License Agreement window appears Carefully read the provisions of the agreement CS500 1S200 3 PREPARING TO OPERATE THE SCANNER 14 Click Yes
37. hen click Search IP Address Ethernet Address 192 168 16 61 00 80 92 0E EA 60 3 12 CS500 IS200 3 PREPARING TO OPERATE THE SCANNER Select the connected server and then click OK xi Enter the IP address or host name of the server to register You can enter any name for the server to register IP address or host name 192 168 16 61 Registration server name 192 168 16 61 Register Cancel 4 Click Register to connect from the Utility iolxi r Server to be connected iG Server name registered Register 192 168 16 61 i Delete Server status selected Address 192 168 16 61 Ethernet Address 00 80 92 0E EA 60 Status Not connected Refresh Option Exit 5 Click Connect 6 After connecting with the Utility specify the CS500 11eN 11eN PRO or the IS200 11eN 11eN PRO driver as appropriate and perform installation For further details on the installation procedure refer to Section 3 5 Installing the Driver Software CHECKPOINT Wf When using a CS500 11eN 11eN PRO or the IS200 11eN 11eN PRO connected to an Ethernet interface be sure to launch the Graphtec Network Utility and click the Connect button Furthermore when you have finished using the scanner click the Disconnect button to put the scanner in a status that enables it to be used with other computers If the Connect button is displayed in gray the scanner is being used with an
38. icates action that is prohibited Such prohibited action is described by an illustration or text within or next to the symbol perative action is described by an illustration or text within or next to the symbol Q The symbol indicates imperative action that must be performed Such im Safety Precautions Z WARNING Do not disassemble repair or remodel this scan ner e Such action may cause a fire hazard or electrical shock e Such action could impair the scanner s performance and cause it to malfunction or break down No disassembly If the scanner generates smoke is abnormally hot emits a strange odor or otherwise functions ab normally do not continue using it Turn off its power and unplug its power cord from the elec trical socket Use of the scanner in such status may result in a fire hazard or electrical shock Request repair by contacting your sales representa tive or nearest Graphtec vendor Never try to perform repair yourself Repair work by inexperienced personnel is extremely danger ous Unplug the power cord from the socket If the scanner is damaged from being dropped or other impact turn off its power and unplug its power cord from the electrical socket Use of the scanner in such status may result in a fire hazard or electrical shock Request repair by contacting your sales representa tive or nearest Graphtec vendor Never try to perform repair yourself Repair work by
39. ice Setup E Setting TCPAP N Setting TCPAP will proceed C Get IP Address Automatically m e Assign IP Address Please assign an IP address for this product 192 168 16 61 MEMO If you select Get IP Address Automatically the DHCP server assigns an IP address to this product If a DHCP server is not available please manually assign an IP address For automatic setup when connected to the DHCP server Select Get IP address automatically and then click the Next button Device Setup Confirm Configuration Parameters A The values entered are as follows te Value TCPAP Enable DHCP Enable Click Execute and the Settings will be sent For manual setup Select Assign IP address specify your desired IP address and then click Next Please contact your network administrator if you do not know your IP address Two or more identical IP addresses may cause network problems Device Setup E Confirm Configuration Parameters A The values entered are as follows Value TCPAP Enable DHCP Disable P Address 192 168 16 61 Click Execute and the Settings will be sent CS500 IS200 3 PREPARING TO OPERATE THE SCANNER 9 Confirm the settings and then click the Execute Device Setup Device Setup is completed Please restart this product Next it is recommended to install Graphtec Network Utility that is included in t
40. ide of the scanner unit Ethernet connector T gt To the computer Ethernet interface cable CS500 1S200 3 5 3 PREPARING TO OPERATE THE SCANNER 3 4 Connecting the Scanner via an Ethernet Interface CHECKPOINT IF The procedure outlined below is based on the requirement that you are logged on to Windows with administrator rights Consult your Windows 2000 or Windows XP manual or Windows Help for more information Installing the Network Utility The following procedure assumes that you are using the CS500 11eN connected via the Ethernet interface as part of your system The windows shown are those for Windows 2000 1 Connect the scanner to the computer and turn on the computer s power Insert the CD ROM disk included with your computer into the CD ROM drive of the computer after Windows has started up and then turn on the scanner s power 2 When English Network Autorun exe is executed the following window appears Network User Utility sjuajuo o Manual LANGUAGE QUIT 3 Click Setup Network User Utility Graphtec Network Utility 3 6 CS500 1S200 3 PREPARING TO OPERATE THE SCANNER 4 Click Device Setup The following window appears xl Welcome to the Device Setup With Device Setup all necessary settings for this product are made 5 Click Next to proceed Device Setup xj User License Agreement N Please read the a
41. iginal document appear in the scanned data 6 7 6 10 The image data color intensity differs eee cece ence ee eeeeeeeeeeeeaaaeeeeeeeaeeeeeeeeaas 6 7 6 11 The document length differs from the scanned data length ccceeceeeeeeeeeeees 6 7 6 12 Stripes or moir patterns which are not in the original document appear Inthe scanned Gata sen one alah nce adi tani nial ae aaa ae 6 7 6 13 After scanning image quality drops 2 0 0 0 eee eee eeee eee e tence ee ee eaaeee eee eaeeeeeeeeaeeeeeneea 6 7 6 14 After scanning image data is Patchy ecceeeceeeeeeeeeeeeeeceeeeeeeeaeeseeeeeesaeeeseneeeeaas 6 7 6 15 The document cannot be fed correctly cceeceeeeeeeeeeeeeeceeeeeeceaeeeseaeeeseeeeesaeeneaes 6 8 6 16 Document size cannot be acquired is displayed eee eeeeeeeeeeeenteeeeeeentaeeeeeeeaaes 6 8 6 17 The document to be scanned is too short or too long in length s es 6 8 APPENDIX A OPTIONAL AND MISCELLANEOUS ITEMS A 1 APPENDIX B STANDARD SPECIFICATIONS ccceseeeeeeeseeeeeeeeeeees B 1 APPENDIX C EXTERNAL VIEW scsiscctscstssscccecececsccccccsceseseavennctanentsansnnsnsee C 1 INDEX E T EEE antivesasuneudaunnsbaccedsdesobeedte IDEX1 1 1 OVERVIEW OVERVIEW 1 1 Features 600 dpi optical resolution for high precision image scanning Scanning with an optical resolution of 600 dpi allows even complex and difficult to scan documents such as CAD drawings electroni
42. inexperienced personnel is extremely danger ous Unplug the power cord from the socket If water or foreign matter enters the scanner turn off its power and unplug its power cord from the electrical socket Use of the scanner in such status may result in a fire hazard or electrical shock Request repair by contacting your sales representa tive or nearest Graphtec vendor Never try to perform repair yourself Repair work by inexperienced personnel is extremely danger ous Unplug the power cord from the socket ii Safety Precautions Continued Z WARNING Do not connect the scanner to a non rated power supply e Use of a different supply voltage may result in a fire hazard or electrical shock A CAUTION Be sure to ground the earth terminal e Unless the scanner is grounded the operator could suffer an electrical shock in case of current leakage Prohibited Ground the scanner Insert the scanner s power plug securely into the electrical socket e After first connecting the power cord s female plug to the scanner connect its male plug to the electrical socket e Using the scanner with its power plug incompletely inserted into the electrical socket could cause a fire hazard or electrical shock Securely insert the power plug into the socket Do not allow dust or metallic matter to adhere to the power cord s plug e If the power cord s plugs become dirty
43. iver Found New Hardware Wizard Install Hardware Device Drivers A device driver is a software program that enables a hardware device to work with S an operating system This wizard will complete the installation for this device oD c 500 11 A device driver is a software program that makes a hardware device work Windows needs driver files for your new device To locate driver files and complete the installation click Next What do you want the wizard to do Search for a suitable driver for my device recommended C Display a list of the known drivers for this device so that can choose a specific driver 4 Select the option Search for a suitable driver for my device recommended and click Next Found New Hardware Wizard Locate Driver Files Pa Where do you want Windows to search for driver files Sy Search for driver files for the following hardware device Pa cS50011 The wizard searches for suitable drivers in its driver database on your computer and in any of the following optional search locations that you specify To start the search click Next If you are searching on a floppy disk or CD ROM drive insert the floppy disk or CD before clicking Next Optional search locations T Floppy disk drives T CD ROM drives IV Specify a location J Microsoft Windows Update 5 Select the check box entitled Specify a location and click Next Insert the manufacturer s install
44. l panel s red Error lamp is lit A hardware error at the ROM RAM etc An internal error has occurred Contact your occurred during the scanner s self test sales representative or nearest Graphtec vendor 6 4 The control panel s red Error lamp is flashing The scanner was turned on with a docu Open the cover and remove the document see ment left loaded inside it Section 5 5 Removing a Jammed Document The top cover was opened during a scan Press the control panel s STOP button to cancel ning operation or while a document the error state Next remove the document by was left in the scanner pressing the FORWARD REVERSE button to advance the document If the document becomes jammed Open the cover and remove the document Refer to Section 5 5 Removing a Jammed Document The document length setting made in The scanner s Error lamp flashes when the end Scanning Master 21 is longer than the of the document is reached but this does not length of the actual document indicate a problem with the scanner itself Follow the Scanning Master instructions 6 2 CS500 1S200 6 TROUBLESHOOTING PROCEDURES 6 5 The document isn t properly fed to the initial scanning position The target document is curled up wrinkled Load the document after placing it inside the too thin or otherwise poorly suited to carrier sheet provided see Section 4 6 Using proper feeding the Carrier Sheet Du
45. late S 4 Secure the side stays in place by tightening up the four center bar fixing screws see 2 above 2 2 CS500 1S200 2 PREPARATION 5 Attach the basket to the stand Position frames 1 and 2 so that they rest on screws A and are hooked onto screws B in order to attach the basket Frame 1 Screw A Basket 6 Attach frame 3 to screws B below screws A and stretch out the basket cloth Screw B Screw A 7 Always ensure that you remove the cushion material that is included below the document hold down unit before using the product Refer to Section 5 1 Opening and Closing the Top Cover CS500 1S200 2 3 2 PREPARATION IS200 series Z caution Two persons are required for the assembly operation Assemble the stand before mounting the scanner unit 1 Assemble the caster frames and the side stays using the four screws provided It is not necessary to distinguish between the left side and the right side stay because both stays have the same shape lt g fo Caster frame Caster frame Side stay 2 Attach the center bar to the side stays temporarily using the four screws provided Side stay Side stay Center bar Caster Caster Attach the center bar loosely Tighten the screws securely after the scanner unit has been mounted on the stand 2 4 CS500 1S200 2
46. ly detected document width 4 2 CS500 IS200 4 LOADING A DOCUMENT 4 2 Loading a Document Insert the document onto the document scanning table face down so that it presses against the rollers evenly How to use the document guides e Move the document guides to the left and right until they are adjusted to the document width e Place the document between the document guides e Move the document guides back to the edges of the scanner after you have loaded the document e This ensures that the document does not get damaged if it is fed at an angle Document guides Document scanning table _ s The above illustration is of the CS500 model CS500 1S200 4 3 4 LOADING A DOCUMENT Se There are two document setting modes available set by the driver PAPER software S BRRCR e The rollers start turning at a preset delay time after the document has been inserted so that they automatically feed the document to the position to start scanning n e The rollers start turning when the FORWARD switch on the control panel is pressed after a document is inserted so that they automatically FORWARD feed the document to the position to start scanning Manual loading A Press the REVERSE switch to eject the document in order to reload it The PAPER LED lights up when a document is correctly loaded REVERSE v STOP If the PAPER LED does not light after the document feed operation has stopped press the FORWARD
47. n on the Scanner menu Sz Calibration All Close Specified Part Confirm Clear md O a Select All in Calibration and click the Execute button The following message is displayed Insert the calibration sheet into the scanner as instructed Scanner Adjustment er 1 90 xi This will perform calibration Insert the calibration sheet into the scanner Position so that the notch is at the bottom right Calibration will take some time E Cancel 5 8 CS500 IS200 5 DAILY MAINTENANCE 8 Clicking the OK button begins calibration Do not switch off the scanner 9 Calibration ends after approximately 10 minutes Scanner Adjustment Ver 1 10 Calibration is complete Click the Confirm button and confirm Click the OK button to complete calibration 10 To check the calibration results click the Confirm button in the Calibration menu shown in step 5 above 11 The following message is displayed Insert the calibration sheet into the scanner as instructed Scanning will be performed to verify calibration Insert the calibration sheet into the scanner Position so that the natch is at the bottom right 12 Click the OK button to start scanning The scanned data is displayed when scanning is complete Colors may differ slightly for individual sensors to make it easier to identify problem areas in calibration This does not indicate a defe
48. ncluded with your scanner Scanning Master 21 will help you to reduce the vividness of the moir patterns by using the Moir Pattern Removal Radius the Moir Pattern Removal Strength and the Moir Reduction settings in the Scan window Adjustments tab in cases where you are scanning 24 bit colors 6 13 After scanning image quality drops The scanner s image scanning quality has deteriorated Run the Scanner Adjustment Program see Section 5 6 Calibration and perform calibration Is the scanner properly grounded Make sure that the scanner is grounded 6 14 After scanning image data is patchy The scanner s image scanning quality has deteriorated Run the Scanner Adjustment Program see Section 5 6 Calibration and perform calibration You are using a carrier sheet with a color document CS500 IS200 Don t use the carrier sheet 6 TROUBLESHOOTING PROCEDURES 6 15 The document cannot be fed correctly The document is fed at an irregular rate The cause of this problem is often attributable resulting in the images being scanned to the weight or length of the document In unevenly or stops feeding half way such cases you should support the document through with your hand when you insert it into the scanner or try lowering the scanning speed or both 6 16 Document size cannot be acquired is displayed The scanner failed to detect the
49. necting the Scanner to a Power Supply cc cccceeeeeeeeeeeeeeeeeeeeeeeseaeeeeeeeeeaas 3 2 3 3 Connecting the Scanner to a COMPUTED eeeeeeeeee cence eeeeeeeeaeeeeeneeeseaeeeteneeesaas 3 5 3 4 Connecting the Scanner via an Ethernet Interface cccccsseeeeeeseeseteeeeeneeeeees 3 6 3 5 Installing the Driver Software 000 cecccceceeee cece eeeeeeeeeeeeeeeaaeeeeeeeeeeaaeseeeeeeetaeeneeaeees 3 14 3 6 Checking the Interface Connection 2 0 eee cece cette eeeeeeeeeeeeeeeeeeeeaaeeeeeeeeetaeeeeeneeees 3 19 3 7 Installing the Scanning Master 21 Application 0 ccceeeseceeseeeeeeeeeeeeeeeteneeees 3 21 4 LOADING A DOCUMENT sissies cccccsneencaeiecevecocvencoeweeizssstacstenvevenceersdabencan 4 1 4 1 Compatible Document Types cccccceesseeceeeeeeeeeeeeeeeeeeeaaeeeeeeeeesaeeeseaeeeseaeeeteaeeee 4 1 4 2 Loading a DocuMment 2 302 cece ee ie ee eee Lee ne enna 4 3 4 3 Handling Documents According to their Material and Thickness cseeeeee 4 5 4 4 Distance Correction cccceccceeesceeeeceeeeeneeeceeeeeeeaaeeeeeeeeeeaaeesseeeeeseaeesseneeessaeeeseaeeeeaas 4 7 4 5 Using the Carrier Sheet ceeccccececceeneee cence eeeaaeeeeeeeeeeaaeeseeeeeesaaeesseneeesaeeeseneeeeaas 4 7 5 DAILY MAINTENANCE isicctcicesccscentantescssecceccieiccascdcvisvertivdesedsstecsseancsastecs 5 1 5 1 Opening and Closing the Top Cover cccccccecesceeeeeeeeeeneeeeeeeeeeeaaeeseeeeeeseaeesseneeeesas 5 1 5 2 Cleaning th
50. nterface cable Ethernet connector Used to connect the Ethernet cable A CAUTION The USB and IEEE 1394 connectors cannot be used at the same time Do not connect both the USB and IEEE 1394 cables to a computer or to two separate computers at the same time 2 8 CS500 1S200 Control panel POWER PAPER ERROR qg FORWARD A REVERSE v STOP CS500 IS200 2 PREPARATION POWER LED Unlit Is unlit while the scanner is turned off Lit green Lights when the scanner is turned and remains lit while it is operating normally Flashing orange Flashes when the scanner is in power saving mode PAPER LED Unlit Normal status Local status Lit green Lights when the scanner enters Scan READY status Flashing green Flashes while image data is being scanned ERROR LED Lit red Lights to indicate a hardware error Flashing red Flashes when a document is detected during the self test when the scanner is turned on when scanning is suspended by pressing the STOP key when a paper jam is detected or when the document length is shorter than the specified scan length Unlit Normal status 4 When Confirm has been selected for the End of paper Processing setting in the Scanning Master 21 driver SCAN key This key enables you to scan a document according to the settings of Scanning Master 21 when the scanner is connected to a computer Start up Scanning Master 21 be
51. ntium 4 Memory 64 MB or more USB 2 0 interface that comes standard with your computer For grayscale data CPU Pentium 4 Memory 256 MB or more Monitor 1024 x 768 pixels High Color or higher resolution USB 2 0 interface that comes standard with your computer For 8 bit 24 bit color data CS500 Series only CPU Pentium 4 Memory 512 MB or more Monitor 1024 x 768 pixels True Color or higher USB 2 0 interface that comes standard with your computer CHECKPOINT WF The system configuration should correspond to the recommended specifications listed here in order to ensure the optimum capabilities of the scanner Use with a system configuration below the recommended specifications will affect the scanning speed and prevent the scanner from operating to its specified capabilities To edit an A1 size or larger grayscale document with a resolution of 400 dpi or higher or a color document you may need more than the recommended memory sizes above Depending on the type of document you may not be able to scan in the document even if you increase the memory size CS500 1S200 3 1 3 PREPARING TO OPERATE THE SCANNER 3 2 Connecting the Scanner to a Power Supply Note Drawings of the CS500 model are used for the explanations Connecting the Power Cable Insert the female plug of the power cord provided into the scanner s AC line inlet and insert its male plug into an electrical socket supplying AC v
52. nts the colors may shift slightly in some cases the surface to be scanned faces up White surface background surface The above illustration is of the CS500 model CHECKPOINT Wf When handling the carrier sheet be very careful not to scratch it or otherwise damage it CS500 1S200 4 7 5 DAILY MAINTENANCE 5 DAILY MAINTENANCE 5 1 Opening and Closing the Top Cover 1 Turn off the scanner s power 2 Push the left and right open levers on the top cover to unlock them and hold the middle part of the top cover while you open the top cover by about 90 degrees The above illustration is of the CS500 model 3 Close the top cover until the left and right latches on the top cover lock into position making sure that you don t get your fingers caught CS500 1S200 5 1 5 DAILY MAINTENANCE 5 2 Cleaning the Document Hold Down Unit 1 Turn off the scanner 2 Open the top cover as described in Section 5 1 Opening and Closing the Top Cover Document hold down unit The above illustration is of the CS500 model 3 Wipe clean the underside of the document hold down unit see below using a soft cloth that has been soaked in water or diluted neutral detergent and thoroughly wrung out 4 Wipe the document hold down unit once again using a soft dry cloth remove all moisture 5 Close the top cover as described in Section 5 1 Opening and Closing the Top Cover Take care not to get
53. oltage Check that the scanner s Power switch remains in the Off position until the connection of both the power cord and the interface cable has been completed Ensure that the scanner s Power switch is in the Off position A CAUTION Make sure that your scanner is properly grounded If it is not grounded there is a possibility that noise will cause incorrect operation or that the scanned image may be distorted 3 2 CS500 1S200 3 PREPARING TO OPERATE THE SCANNER Turning the Scanner On or Off Whenever the scanner s Power switch is turned on the POWER PAPER and ERROR lamps on the control panel light up When the scanner has been initialized the POWER lamp lights up CHECKPOINT Wf When resetting the scanner by turning it off then back on again wait at least five seconds before turning it back on CS500 1S200 3 PREPARING TO OPERATE THE SCANNER 3 3 Connecting the Scanner to a Computer Note Drawings of the CS500 model are used for the explanations The scanner can be connected to a computer using the USB interface or IEEE 1394 interface eN models are connected using the Ethernet interface The operation of the scanner cannot be guaranteed in the following cases e When the cable is connected to a USB hub or an add on USB board e When you are using a custom built computer or one that you have modified The following should never be attempted e Remove or reinsert the cable while
54. ontact your sales representative or nearest Graphtec vendor Standard Accessories User s Manual Power cable eS LA Zz GRAPHTEC Software CD ROM 1 Document support wires Carrier sheet IS0907 Calibration Color correction sheets 1 set e One Calibration sheet One Color correction sheet Cleaning paper 1 2 CS500 IS200 2 PREPARATION 2 PREPARATION 2 1 Assembling the Scanner CS500 series caution Two persons are required for the assembly operation Assemble the stand before mounting the scanner unit 1 Assemble the caster frames and the side stays using the four screws provided 2 Side stay N Side stay Center bar Caster Attach the center bar loosely Tighten the screws securely after the scanner unit has been mounted on the stand CS500 1S200 2 1 2 PREPARATION 3 Hold the scanner unit by the underside at both sides as you adjust its position untilthe rubber feet on the underside of the scanner unit are aligned with the notches inthe side stays Place the scanner unit on the stand so that the grooves in the center bar are facing the front and then secure it in place using the four coin screws provided A CAUTION Holding the scanner by the rear part of the top cover may cause damage to the scanner or injury to the persons doing the installation Always hold the scanner by the underside Side cover Notch Fixing p
55. other computer Please connect the scanner when the Connect button display returns to black CS500 1S200 3 13 3 PREPARING TO OPERATE THE SCANNER 3 5 Installing the Driver Software CHECKPOINT WF The procedure outlined below is based on the requirement that you are logged on to Windows with administrator rights Consult your Windows 2000 or Windows XP manual for more information For Windows 2000 The following procedure assumes that you are using the CS500 11 as part of your system and that you are using the USB interface If you are using the IEEE 1394 interface GRAPHTEC CS500 11 IEEE 1394 SBP2 Device will be displayed where CS500 11 is displayed when the USB interface is used The scanner name displayed in the windows is the name of the scanner connected to the computer CS500 11 is used in this section 1 Connect the scanner to the computer and turn on the computer s power Insert the CD ROM disk included with your computer into the CD ROM drive of the computer after Windows has started up and then turn on the scanner s power 2 Next the Found New Hardware Wizard appears Found New Hardware Wizard Welcome to the Found New ey Hardware Wizard SS This wizard helps you install a device driver for a hardware device To continue click Next i Cancel 3 14 CS500 1S200 3 PREPARING TO OPERATE THE SCANNER 3 Click the Next button to proceed to the menu for installing the dr
56. ou click Next the wizard will start searching for the driver Found New Hardware Wizard Please wait while the wizard installs the software s Graphtec CS500 11 5 The screen shown below is displayed Hardware Installation A The software you are installing for this hardware Graphtec C 500 11 has not passed Windows Lago testing to verify its compatibility with Windows XP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing econ nay STOP Installation Click Continue Anyway to continue the installation 6 The screen shown below is displayed when the wizard has finished installing the driver Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for D Graphtec CS500 11 Click Finish to close the wizard Click the Finish button to close the Welcome to the Found New Hardware wizard 7 The Windows XP desktop appears and the scanner is recognized by the computer 3 18 CS500 1S200 3 PREPARING TO OPERATE THE SCANNER 3 6 Checking the Interface Connection For Windows 2000 The procedure outlined below assumes that the C
57. scanner s performance and cause the scanner to malfunction or break down Prohibited Clean off the scanner s soiled areas using a soft cloth that has been moistened with water or a neutral detergent diluted with water and then firmly wrung out then wipe the scanner using a dry cloth For more details see Chapter 5 Daily Maintenance vi INTRODUCTION Thank you for purchasing a CS500 Series IS200 Series Image Scanner The CS500 Series IS200 Series scanners are capable of performing high speed scanning of documents ranging in size from ISO A4 to ANSI E This User s Manual describes how to operate the CS500 Series IS200 Series scanners and also includes usage precautions Read the manual thoroughly prior to use in order to ensure a full understanding of the product s features and to ensure effective use Keep the manual in a safe place where it can be accessed easily whenever necessary Items in this manual marked A are precautions to ensure safe use Please be sure to observe them strictly Notes Regarding This Manual e All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means without the prior written permission of Graphtec Corporation e The specifications and other information in this manual are subject to change without notice While every effort has been made to provide complete and accurate information pleas
58. st end insert the other end of the wire so that it fits into the hidden slot on the lower level 3 4 Attach the other document support wires in the same manner CHECKPOINT WF Detach the document support wires when moving or packing the scanner Squeeze each wire gently towards the center and then lift it up to detach it CS500 1S200 2 11 3 PREPARING TO OPERATE THE SCANNER 3 PREPARING TO OPERATE THE SCANNER 3 1 System Requirements The minimum system requirements for running the scanner s hardware and software are listed below Operating system Windows 2000 Professional XP Professional XP Home Edition CPU Pentium III 4 Memory 32 MB or more Monitor 1024 x 768 pixels 256 colors or more Enough disk space to store data Mouse Interface USB interface that comes standard with your computer IEEE 1394 interface or Ethernet interface 10BASE T 100 BASE TX 1 If your scanner does not operate with the USB interface that comes with your computer or if your computer does not have a USB 2 0 interface please contact your sales representative or nearest Graphtec vendor for information on supported add on cards 2 Graphtec does not guarantee correct scanner operation with every IEEE 1394 computer interface or add on card Please contact your sales representative or nearest Graphtec vendor for information on supported add on cards OOF Recommended environment For binary monochrome data CPU Pe
59. st has accumulated on the paper Clean the paper sensors see Section 5 4 sensors Cleaning the Paper Sensors The document to be scanned may be too In such cases you should support the document thick or heavy with your hand when you insert it into the scanner or try lowering the scanning speed or both 6 6 After scanning image data becomes black or white The document was loaded with its target Load it in the scanner with its target surface surface facing up instead of down the surface to be scanned facing down The scanning conditions set were Set the scanning conditions again they can be inappropriate for the document controlled from the scanning software provided 6 7 The image quality has dropped The transparent contact plates over Clean the transparent contact plates see the image sensors are dirty Section 5 3 Cleaning the Image Sensors The carrier sheet is not used with transparent or translucent documents Use the carrier sheet CS500 1S200 6 3 6 TROUBLESHOOTING PROCEDURES 6 8 The input image data is incorrectly aligned The data is misaligned at a joint between the image sensors see the figure on page 6 5 CHECK Ip After opening the Tools menu of the driver program Scanning Master 21 driver provided with your scanner select the Joint Adjustment function then perform adjustment to achieve a seamless image Your scanner comes shipped from the fac
60. stance can be achieved using the driver software The driver software included with your scanner Scanning Master 21 enables you to perform distance correction from the menu Tool Adjust Scanner in order to adjust the scanning accuracy The adjustment function must be set up when a scanned drawing needs to approximate the accuracy of the original drawing closely This is for making fine adjustments to the accuracy of the scanned drawing to suit the quality of the paper being used It is not normally necessary to perform this adjustment Adjustment method Perform the distance correction process according to the type of document to be scanned Distance correction can be set in a range of 1 which remains effective until the scanner s power is turned off The practice of distance correction necessitates that you measure a vertical line drawn on the document before following the procedure described below 1 Choose a document that has one or more vertical lines drawn on it and scan it at a resolution of 600 dpi Portrait vertical format 2 Measure the length of the vertical line of the document and classify it as x distance on the document 3 Measure the length of the same vertical line in the image data using the command to measure the distance between two specified points of relative measurement and classify it as y distance after the scan has taken place 4 Click on the Distance Correction button in the Adjust Scanner
61. t the CS500 11 is connected in your system The scanner name displayed in the windows is the name of the scanner connected to the computer CS500 11 is used in this section 1 2 Launch the Control Panel using the Start menu The screen shown below is displayed when you click on the Printers and Other Hardware icon amp Printers and Other Hardware File Edit View Favorites Tools Help Om D Proh res EJ Address gt Printers and Other Hardware See Also S Add Hardware FA Display Sounds Speech and Audio Devices Power Options i System Troubleshooters a 2 Hardware Printing 2 Home or Small Office Networking Scanners and Cameras Y Printers and Other Hardware Pick a task B view installed printers or fax printers B Add a printer or pick a Control Panel icon Z Game Controllers lt gt Keyboard vo a a IB printers and Faxes gt lt Phone and Modem Options Scanners and Cameras The screen shown below is displayed when you click on the Scanners and Cameras icon Ele Edit wew Favorites Tools Help Om O B Peet ries Address Scanners and Cameras Imaging Tasks E View device properties Other Places G Control Panel A My Documents Shared Documents GQ My Network Places Check that Graphtec CS500 11 is displayed here CS500 1S200 3 PREPARING TO OPERAT
62. thoroughly wipe them clean e The use of a dirty power cord plug could result in a fire hazard or electrical shock 9 Prohibited A Beware of electrical shock When the scanner will not be used for an extended period unplug its power cord from the electrical socket e Leaving the scanner connected to a power supply increases its risk of short circuiting and overheating Unplug the power cord from the socket iii Safety Precautions Continued A CAUTION Be careful not to damage the power cord or the interface cable and never use a damaged cord or cable e Do not use unnecessary force to bend pull twist or bind the cord and cable place a heavy object on them nor remodel them Such actions could result in scratches or damage to the cord or cable Use of a damaged power cord or interface cable may result in electrical shock or a fire hazard Replace the damaged cord or cable with a new one Never damage or use when damaged When disconnecting the power cord or the inter face cable do not pull on the cord cable e Such action will damage the cord cable resulting in a fire hazard or electrical shock Be sure to hold the power cord s plug or the interface cable s con nector 9 Pulling prohibited 8 Before disconnecting or reconnecting the power cord be sure to turn off the scanner e Failure to do so may damage the scanner s per formance and cause it to malfunc
63. tion 01 GRAPHTEC CORPORATION
64. tion or break down e Failure to do so may result in electrical shock Turn off the Power switch Before cleaning the scanner be sure to unplug its power cord from the electrical socket e Failure to do so may result in electrical shock Unplug the power cord from the socket Do not install use or store the scanner in a loca tion exposed to direct sunlight and or the direct draft of an air conditioner or heater e Such location may impair the scanner s performance due to deformation or other damage and cause the scanner to malfunction or break down 9 Prohibited _iv Safety Precautions Continued A CAUTION Do not install use or store the scanner in a loca a tion that does not meet the specified temperature O roy and humidity ranges ae o e Such location may impair the scanner s perform oS ance and cause the scanner to malfunction or break down Prohibited Do not install use or store the scanner in a loca tion subject to excessive mechanical vibration or electrical noise e Such location may impair the scanner s perform ance and cause the scanner to malfunction or break down Prohibited ANA Do not install the scanner on an unstable surface e The scanner could break due to impact from falling from the surface or cause injury to the operator Prohibited While the scanner is operating reading or ejecting a document keep hands clothing
65. tium 3 2 GHz or bette Memory 1 GB or more Interface USB 2 0 The scanning speeds may be slower depending on the PC system used 3 Notes on scanning precision Scanning precision may vary slightly depending on the grade and thickness of the medium being scanned and on the operating conditions The precision figures above were measured under the operating conditions described below Test chart used Mylar sheet 200 Guaranteed precision conditions Temperature 20 3 C humidity 60 10 RH Document hold down unit setting Standard 4 The USB 2 0 interface cannot be used at the same time as the IEEE 1394 or the Ethernet interface APPENDIX C EXTERNAL VIEW APPENDIX C EXTERNAL VIEW External Dimensions CS500 gt ch 957 1205 1S200 957 E zos Unit mm Dimensional precision error 5 mm CS500 1S200 INDEX Lee INDEX eee HAP Assembling the scanner cceeeeeeee 2 1 HCP Calibration istini ae 5 7 Caster eii dene e r e aaeei 2 7 Control panel 0 0 0 eeceeeeeeteeeeeeeeeeteeeeneeee 2 9 Gover S6NSOF iiien aia 2 7 E D gt Daily maintenance seee 5 1 Deviation due to scanner specifications 2 eee eeeeeeteeeeeeteteeeteeteeetaes 6 4 Document hold down unit seee 5 2 Document hold down unit cleaning the 5 2 Document length 0 eeeeee
66. tory after being adjusted for high precision Due to its operating environment or other factors however the scanning precision may deviate in very rare cases Moreover fine adjustment to correct such deviation can be performed using the driver software if the deviation causes are overlapped or missing data 7 Original document Overlapped data Missing data 7 Original document Deviation due to scanner specifications 7 Original document i gt Data is missing m gt Deviation caused by specifications CS500 IS200 6 TROUBLESHOOTING PROCEDURES Joint between Joint between Joint between Joint between sensors 4 amp 5 sensors 3 amp 4 sensors 2 amp 3 gensors 1 amp 2 2 I I I N g Image sensor position i i i i 2 i 5 1 1 1 1 Oo Markings on the document A2 5 A2 scanning table 4 Document feed direction CHECKPOINT WF Because the document is loaded face down Sensor 1 is the leftmost sensor in the driver software s display windows CS500 1S200 6 5 6 TROUBLESHOOTING PROCEDURES 6 9 Smudges not appearing in the original document appear in the scanned data The image scanned has a glossy surface such as a photograph Documents with a glossy surface should be scanned by placing them inside the carrier sheet provided 6 10 The image data color intensity differs
67. vailable Do you want to continue the installation No More Info Click Yes to continue the installation 8 The screen shown below is displayed when the wizard has finished installing the driver Found New Hardware Wizard Completing the Found New Hardware Wizard e Graphtec C5500 11 Windows has finished installing the software for this device To close this wizard click Finish lt Back j Cancel Click the Finish button 9 The Windows 2000 desktop appears and the scanner is recognized by the computer 3 16 CS500 1S200 3 PREPARING TO OPERATE THE SCANNER For Windows XP The following procedure assumes that you are using the CS500 11 as part of your system and that you are using the USB interface If you are using the IEEE 1394 interface GRAPHTEC CS500 11 IEEE 1394 SBP2 Device will be displayed where CS500 11 is displayed when the USB interface is used The scanner name displayed in the windows is the name of the scanner connected to the computer CS500 11 is used in this section 1 2 3 Connect the scanner to the computer turn on the scanner first and then turn on the computer When Windows starts up insert the CD ROM supplied with the scanner in the CD ROM drive Turn on the power to the scanner Next the Found New Hardware Wizard window appears Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you
68. you are installing the driver e Remove or reinsert the cable while starting up the computer or the scanner e Remove or reinsert the cable within a period of 5 seconds e Remove or reinsert the cable while transferring data e Connect two or more scanners to a single computer The USB and IEEE 1394 connectors cannot be used at the same time Do not connect both the USB and IEEE 1394 cables to a computer or to two separate computers at the same time Connecting the scanner via a USB 2 0 interface 1 Ensure that you have a USB 2 0 interface cable that works with your computer Plug the USB 2 0 interface cable into the USB connector socket situated on the right hand side of the scanner unit USB connecto C Io gt To the computer USB 2 0 interface cable 3 4 CS500 1S200 3 PREPARING TO OPERATE THE SCANNER Connecting the scanner via an IEEE 1394 interface 1 Ensure that you have an IEEE 1394 interface cable that works with your computer Plug the IEEE 1394 interface cable 6 pin into the IEEE 1394 connector socket situated on the right hand side of the scanner unit IEEE 1394 lt connector gt To the computer IEEE 1394 interface cable IEEE 1394 6 pin connector Connecting the scanner via an Ethernet interface 1 Ensure that you have an Ethernet cable that works with your computer Plug the Ethernet cable into the Ethernet connector located on the right hand s

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