Building Management System Installation Manual
Contents
1. a N NN FOUR PORT CARD 1 2 3 o READER MODULE H RIS lt Tall UI lo S NOT POLARITY SENSITIVE C gt O D S Z J mama Be Card Access Reader amp Keypad ALS L6 7 BII 9 _ x Uii Y NS A A poor1 OOOOOO Se P 1 TO O 9 S OO z S sol Card Access Reader amp Keypad SS SOLIO FOR 24VDC POWER 3 pO CONNECT 24 TO A AND 24 S polo 4 RETURN TO B O A Power ong a P FOR 48VDC POWER SL Supply 12V x o CONNECT 48 RETURN TO B s AND 48 TO C _ 3 D110 789 e NN De L E 0 H o S Be l R P TO Q3 OUTPUTS rm Ma 2 R1 DOOR 1 R2 DOOR 2 SN S SOLO em ae SE R3 DOOR 3 AND R4 DOOR 4 S 8 DO e tren ere O R4 WU UU X D0 OL O R4 GNDOH x O NC z 12V O le L Si O c gt O 112 3 0 4 5 Glo 711 BI Olio x 0 R o E Card Access Reader amp Keypad Figure 6 Connection Drawing for 4 Port Card Reader Q3 Installation Manual 15 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 8 Setting Up Communication with the Q3 There are four methods of communicating with the Q3 Front Panel Interface RS232 Serial Craft Port Interface Modem Connection Ethernet Connection 8 1 Front Panel Interface The Q3 s front panel interface consists of a 2 line by 16 character LCD di2. Connect the cable from Q3 h to the same points on the a N card reader Se eene 1 2 3 O gt a Sine S C 7 8 9 O U DEE e 2 C gt O S d J G Card Access Reader amp Keypad Figure 5 Card Reader Connection Terminal on Q3 Board 7 2 Connecting a 4 Port Card Reader Module Step 1 Mount the 4 Port Card Reader Module near the Q3 Step 2 Disconnect power to the Q3 prior to connection Step 3 Terminate the wires on the keypad and the 4 port module prior to terminating at the Q3 Step 4 Connect DO D1 GND and 12V from the 4 port module to the same points on each card reader Figure 6 Step 5 Using 4 conductor 20 AWG shielded cable cut and insulate the drain wire at the reader and ground the drain wire at the 4 port module only Figure 6 Q3 Installation Manual 14 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial 4 PORT CARD READER INTERCONNECT DRAWING
3. 8 4 ETHERNET CONNECTION 17 CHAPTER Q START UP AND CHECK OUT 18 Q3 Installation Manual 1 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial CHAPTER 10 TROUBLESHOOTING TECHNICAL SUPPORT AND SERVICE 19 10 1 TROUBLESHOOTING 19 10 2 TECHNICAL SUPPORT AND SERVICE 20 10 3 WARRANTY 21 Q3 Installation Manual 2 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 1 Introduction Congratulations on your purchase of the Q3 Building Management System The Q3 is a state of the art electronic monitor and control system that provides you with an integrated solution for the facility management of your small and medium size buildings and remote sites Acting as your smart eyes and ears at the remote site the Q3 1s capable of performing your HVAC Lighting and Refrigeration Control and Monitoring Environmental Monitoring Power Monitoring Generator Monitoring Equipment Monitoring Intrusion Alarming and Door Access Control all in ONE product This Installation Manual is intended to provide the information needed to install the Q3 For information on how to program the unit please refer to the Q3 User Manual Programming the Unit For instructions on setting up and communicating with the Q3 refer to the Q3 User Manual Please contact us at Quest if you have product questions or suggestions
4. Q3 Installation Manual 16 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial 8 4 Ethernet Connection If your system was ordered with Ethernet Communication capabilities an Ethernet cable will come with the unit You can communicate with the Q3 using the Ethernet connection and either a terminal communications program such as TELNET or using the Q3 s easy to use Web Server Interface Step 1 Connect the supplied Ethernet cable to the RJ45 connector on the bottom of the Q3 Figure 7 Connect the other end to your facility s router in the assigned spot If the router 19 not present then route the cable to the area where the router will be installed and label the cable Step 2 Refer to Chapter 5 of the Q3 User Manual for instructions on accessing the Web Server and Section 6 2 2 of the Q3 User Manual for complete instructions on setting up communication with the Q3 using TELNET Q3 Installation Manual 17 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 9 Start Up and Check Out Once you have installed the Q3 and any inputs outputs peripherals or expansion boards there 19 a check out process to verify that the Q3 19 operating properly Step 1 Ensure that the Q3 has power Step 2 Refer to the checkout list supplied with the unit Complete as much of the checkout list as possible Fi
5. on the device being controlled For complete connection instructions refer to the instruction sheet for the specific device 5 3 Connecting Peripherals A wide array of peripherals is available for the Q3 To install the peripheral s ordered with your unit refer to the installation instruction sheet for that particular peripheral Q3 Installation Manual 11 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial 5 4 Connecting the Roof Top Controller RTU Up to 16 Q3 RTUs Roof Top Unit Controllers can be easily networked into the Q3 system to control multiple air conditioning units for fan cooling heating economizer and both zone and supply air temperatures The RTU Controllers network to the Q3 by daisy chaining the communications bus to the Q3 Expansion BUS terminals in the lower left corner of the board Figure 4 To install the RTU refer to the RTU Installation Manual Q3 Installation Manual 12 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 6 Connecting Expansion Boards Three different expansion boards can be added to the Q3 to expand the Q3 s basic input and output capability a Universal Input Board UIB a Digital Output Board DOB and an Analog Output Board AOB The Universal Input board UIB allows up to 16 individual inputs to be added these include contact cl
6. slip into tee slots Step 4 Using appropriate wire nuts or insulated crimps make power connection from the power supply circuit breaker Step 5 Slip tangs into tee slots tilt power supply up into place on the mounting plate and secure with retaining screws Step 6 To connect the120VAC input to the power supply connect the 20a single phase breaker to the power supply using the appropriate wire Table 1 Q3 Installation Manual N Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial 40VA output to Q3 120VAC input 75VA output to LCC WHITE NEUTRAL WHT YEL 24VAC BLACK 120VAC WHT YEL 24VAC WHT BLU COMMON GREEN GROUND WHT BLU COMMON Table 1 Power Supply Wiring Chart Step 7 Connect the low voltage 24VAC power from the power supply s 40VA output to the Q3 input power connector using 18AWG minimum stranded wire Figure 3 24V AC DC KZ gt i ann Figure 3 Q3 Connector for Low Voltage Connection Step 8 Label the power supply with the circuit breaker panel designation and breaker number Step 9 Turn on the circuit breaker to the power supply and all switches on the front of the supply Verify the Q3 is powered up and the LCD display is lit Q3 Installation Manual 9 Rev 2 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 5 Connecting Inputs Outpu
7. to improve this User s Manual Q3 Installation Manual 3 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 2 Product Description The Q3 is an Intelligent Building Management System that monitors and controls a building s critical operating equipment environmental conditions and door access functions The system can be programmed to monitor and automate many building functions such as lighting refrigeration HVAC power environmental controls and interior and exterior building access The Q3 allows for on site monitoring or remote interrogation from any maintenance or alarm center via serial port craft port modem or Ethernet connections 2 1 Exterior and Interior Views of Q3 A3 Ce Quest Controls Inc 2 Smart Control Solutions for Buildings 1 www questcontrols CONnY Con mMertic Q3 Installation Manual 4 Rev 2 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial gem T E ULUS L U sch e s i Ht TZ RS a E Les CH L L m m rom Lh a Te f BC e CH e Ku Sr d i E S Gr e E e E Li m E E d ly P g Za Pi A e Bi Q3 Installation Manual 5 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial 2 2 Specifi
8. 3 Using a digital voltmeter DVM verify the voltage 19 present at the Q3 power terminal inputs 4 Replace blown fuses and or power supply if power is not present 5 Replace Q3 if power being supplied is correct PROBLEM There 1s no Communication via Ethernet SOLUTION 1 Verify the Cat 5 cable is connected and that you have a green Link light on at the RJ45 jack 2 Make sure the IP address programmed is correct or that the router has assigned the correct address via DHCP Refer to the configuration sheet supplied with the unit for the default IP address 3 Reset the IP address as needed to match the network settings PROBLEM The sensor is not reading SOLUTION 1 Use a DVM to verify the wiring to the controller is correct and that there are no opens or shorts in the wire 2 Make sure the sensor 19 defined properly in the systems database 3 Disconnect the wire going to the Input terminal IN and use a DVM to measure the voltage signal from the sensor Compare that reading to the expected reading for the sensor based upon its range and verify you are getting the proper range Move the sensor to another input to check if the input is not functioning 5 Take a known good sensor and connect it directly to the Q3 If it reads replace the sensor and or correct any wiring problems with your cable run gt Q3 Installation Manual 19 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www que
9. Holes and Grounding Studs Q3 Installation Manual 7 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 4 Powering the Unit The Q3 requires 24V AC or DC 0 25 amps to power the unit It 1s also equipped with a long life lithium battery see section 2 2 Product Specifications as a power back up to retain the memory during a power failure 4 1 Connecting the Ground Step 1 Using terminal lug run 12 AWG or larger ground wire from Q3 ground stud Figure 1 to building ground and connect using appropriate hardware Select most convenient ground stub all grounding studs and ground bus are common 4 2 Mounting the Power Supply If you are not using the Quest Controls Power Supply Part 300747 you must use a power supply with equivalent specification Locate the power supply on or near the left side of the Q3 Ensure that the switches are protected from inadvertent traffic that could accidentally switch the power supply off Step 1 Remove the two screws that attach the power supply to the back panel mounting plate Figure 2 Figure 2 Power Supply Mounting Plate Step 2 Tilt the power supply down and slide it off of the plate Step 3 Screw the back panel mounting plate to the wall using the three holes in the center of the plate Figure 2 Ensure that a 1 8 gap is maintained between the wall and the plate to allow for power supply tangs to
10. Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Q TM Building Management System Installation Manual COPYRIGHT NOTICE Copyright 2007 by Quest Controls Inc QUEST The material discussed in this publication is the proprietary property of QUEST QUEST retains all rights to reproduction and distribution of this publication Specifications are subject to change without notice Rev 2 0 Dated 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Table of Contents TABLE OF CONTENTS 1 CHAPTER I INTRODUCTION 3 CHAPTER 2 PRODUCT DESCRIPTION 4 2 1 EXTERIOR AND INTERIOR VIEWS OF Q3 4 2 2 SPECIFICATIONS 6 CHAPTER 3 MOUNTING THE UNIT 7 3 1 CHOOSING A LOCATION 7 3 2 SECURING THE UNIT TO THE WALL 7 CHAPTER 4 POWERING THE UNIT 4 1 CONNECTING THE GROUND N 4 2 MOUNTING THE POWER SUPPLY CHAPTER 5 CONNECTING INPUTS OUTPUTS AND PERIPHERALS 10 5 1 CONNECTING INPUTS 11 5 2 CONNECTING DIGITAL AND ANALOG OUTPUTS 11 5 3 CONNECTING PERIPHERALS 11 5 4 CONNECTING THE ROOF TOP CONTROLLER RTU 12 CHAPTER 6 CONNECTING EXPANSION BOARDS 13 CHAPTER 7 CONNECTING CARD ACCESS 14 7 1 CONNECTING SINGLE CARD READERS 14 7 2 CONNECTING A 4 PORT CARD READER MODULE 14 CHAPTER 8 SETTING UP COMMUNICATION WITH THE Q3 16 8 1 FRONT PANEL INTERFACE 16 8 2 RS232 SERIAL CRAFT PORT INTERFACE 16 8 3 MODEM CONNECTION 16
11. cations Part Number 150435 Inputs 16 universal inputs expandable to 64 in 16 input increments order part 150155 for Universal Input Expansion Board UIB Analog O SVDC or 0 20mA or dry contact closures Outputs Digital 16 digital outputs expandable to 64 in 8 output increments order part 150154 for Digital Output Expansion Board DOB Contact Rating 30VDC 1 0 amps 120 VAC 0 5 amps Outputs Analog 2 on board optional expandable to 10 analog outputs order part 150156 for Analog Output Expansion Board AOB 0 10VDC or 0 20 4 20mA Network RS 485 communications bus for communicating with up to 16 RTU controllers and Input Output expansion modules order part 150440 for RTU Card Access Supports industry standard Wiegand format proximity or card swipe readers Up to 600 cards can be programmed per site Logs 800 most recent events Power 24V AC or DC 0 25 amps Front Panel Built in programming panel with 8 keys and a 32 character backlit LCD Display Modem Supports industry standard Modems V 90 V 34 with error correction amp data compression Serial Port DB 9 RS 232 port Supports asynchronous communications Programmable for speed parity amp bit format Network Interface option LAN Ethernet 1ObaseT order part 300165Q with RJ 45 connector Protocols Supported TCP IP Telnet DHCP HTTP SMTP SNMP vl v2c Traps Logging Logs all inputs outputs and alarms up to 16 000 points Software Supports any o
12. ff the shelf terminal communication software e g HyperTerminal I O Terminals 2 piece pull off terminals for all field wiring Battery Long life lithium 10 year shelf life 1 5 years under load Temp Humidity Sensor Accuracy Temp 1 F 0 5 C Humidity 2 of range Temperature amp Humidity sensors included Ambient Operating Temp 20 to 180 F 29 to 82 C 0 95 RH Non condensing Certification UL CE Dimensions 11 W x 11 H x 2 D 279mmW x 279mmH x 51mmD Weight 4 5 Ibs 2 0 kg Warranty One 1 year Q3 Installation Manual 6 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 3 Mounting the Unit 3 1 Choosing a Location The Q3 wall mount enclosure is designed to mount to the wall of any type of facility The unit should be mounted at eye level in a well lit protected area free from excessive vibration and moisture Usually this is in a maintenance room or other non public location near the circuit breaker panel Leave sufficient area around the system to allow for routing of conduit and cable 3 2 Securing the Unit to the Wall Step 1 Using appropriate hardware 8 x 3 4 pan head wood screw or equivalent fix the top mounting hardware to wall approximately six feet above the floor 9 5 inches apart and level Step 2 Remove cover from the Q3 and slip the Q3 top mounting holes Figure 1 onto the top mounting hardware and slide down
13. gure 8 Step 3 Contact Quest Controls to set up an appointment for facility checkout This could be an additional charge depending on any agreement in place between the end user installer and Quest Controls Verification List Store Location MECHANICAL ELECTRICAL CONTRACTOR INFORMATION Company Installer Name Address City Phone Email QUEST individual assisting with punch down Bring thermometer for punch down L Contact Quest Controls Monitoring Center to coordinate testing and verification of the system at least 24 hours prior to punch down The monitoring center can be reached at 941 723 4130 or 866 799 0812 C Verify wiring of the RTU per the installation drawings prior to powering the unit Contact Quest Controls if you are concerned about proper installation Verify that the Q3 power supply and lighting contactor panels are labeled properly including location of power source and loads being controlled Verify wiring for lighting is connected to lighting contactors and is marked with the circuit number Note any changes from the prints on the as builts and inform Quest Make sure the Q3 is connected to the stores router if present with a Cat 5 Ethernet cable This procedure assumes the Quest Controls Monitoring Center can communicate with the system If the network equipment is not present or if the IP address of the unit was not previously set contact Quest Controls for further instr
14. osure and analog inputs as well as an array of sensors and transducers A maximum of three boards can be added for a total of 64 universal inputs The Digital Output Board DOB and Analog Output Board AOB allow for additional control points to be added The digital board has eight outputs where the analog board has four A maximum of six DOBs and two AOBs can be added to the system for a total of 64 digital outputs and 10 analog outputs To install any of these expansion boards refer to the Expansion Board Installation Manual Q3 Installation Manual 13 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 7 Connecting Card Access The Q3 supports a single card reader directly or up to four proximity card readers when using the 4 port card reader peripheral The card reader is connected to the card reader terminals on the lower right of the Q3 board 7 1 Connecting Single Card Readers Step 1 Mount the card reader s near the door s that is to be controlled Step 2 Disconnect power to the Q3 prior to connection Step 3 Terminate wires on the keypad prior to terminating at the Q3 Step 4 Connect DO D1 GND amp 12 from the Q3 to the same points on each card reader using 4 conductor 20 AWG shield cable Figure 5 Step 5 Cut and insulate drain wire at the reader and ground the drain wire at the Q3 only
15. physical location to be monitored Step 2 Using 18AWG wire connect the input device to the 12VDC terminal and to one of the 16 universal input terminals depending on which input terminal is assigned to the sensor To monitor 4 20 mA devices put a 270 Ohm resistor between input and ground reference to convert the reading to voltage To monitor 10K type 3 thermistor temperature sensors connect the sensor between input and ground reference For complete connection instructions refer to the instruction sheet for the specific sensor 5 2 Connecting Digital and Analog Outputs Digital Outputs On the left side of the Q3 logic board Figure 4 there are 15 normally open contacts available for controlling low voltage pilot duty relays using Class 2 wiring A 16 output is provided with normally open and normally closed contacts Each relay is rated for 1 amp at 30V AC or DC Step 1 Connect 18AWG wire to the device being controlled Step 2 Terminate the wire at the relay terminal assigned to control the device Analog Outputs There are two analog outputs on the upper left corner of the Q3 board Figure 4 Each analog output has terminals for providing 0 10 VDC output or 4 20 mA output These outputs are typically used for controlling dampers actuators and variable speed drives Step 1 Decide on either voltage or current output to be used Step 2 Connect 18AWG wire from the common and either the VDC output or the mA output depending
16. splay and a keypad For complete instructions on using the Front Panel Interface refer to the section 4 1 Front Panel Interface in Q3 User Manual 8 2 RS232 Serial Craft Port Interface You can communicate locally with the Q3 by connecting an RS232 cable from the serial craft port connection on the unit to a laptop computer and using Terminal Emulation software such as HyperTerminal Serial Craft Port K H Connection Dial up Modem Connection Ethernet Connection Figure 7 Bottom Panel of Q3 with Connection Ports Step 1 Connect the serial port on the bottom panel of the Q3 to the serial port of a laptop using the 9 pin RS232 cable Figure 7 Step 2 Refer to Section 6 2 of the Q3 User Manual for complete instructions on setting up serial port communication with the Q3 8 3 Modem Connection To communicate with the Q3 using the dial up modem you need an AT command set compatible modem on the other end with communications software to handle the call Any off the shelf package will do For an approved vendor list contact your Quest representative The Q3 modem will connect using the highest negotiated speed Be certain the calling modem is set to use error correction and data compression Step 1 Connect the telephone cable from the phone jack to the phone port on the Q3 Figure 7 Step 2 Refer to Section 6 2 1 of the Q3 User Manual for complete instructions on setting up modem communication with the Q3
17. stcontrols com commercial PROBLEM The controlled load won t turn on off SOLUTION 1 Verify the control wiring from the Q3 to the pilot relay or device 2 Use a DVM to determine if voltage is present to the device when the Q3 relay turns on Bypass the relay to turn it on 3 If everything works when bypassing the point on or off check the program for proper operation 10 2 Technical Support and Service For questions regarding technical support service or repair of a product contact us at Quest Controls 208 9th Street Dr West Palmetto FL 34221 Tel 941 729 4799 To return defective products in or out of warranty you must have an RMA To get an RMA call 941 723 4112 For more information about our test and repair center or about customer support services visit our website at www questcontrols com Q3 Installation Manual 20 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial 10 3 Warranty QUEST warrants products of its manufacture to be free from defects in design workmanship and material under normal and proper use and service for a period of 12 months starting upon shipment from the QUEST factory with the exception of Software noted below Products not manufactured by QUEST will have a 90 day warranty Software is warranted to conform to QUEST s Software Product Description applicable at the time of order QUEST s sole obligation hereafter shall be
18. to remedy any nonconformance of the software to the Software Product Description during the 90 day period following delivery This warranty shall not apply to fuses batteries or any product or parts subjected to misuse neglect accident Acts of God or abnormal conditions of operation QUEST agrees to repair or replace at the place of manufacture and without charge all parts of said products that are returned to the QUEST factory within the warranty period provided the warrantor s examination discloses to its satisfaction that the product was defective and that the equipment has not been altered or repaired other than with QUEST s authorization and by its approved procedures Repair or replacement of QUEST products does not extend the original warranty period A product or board may be deemed beyond repair if QUEST determines that it has been subject to misuse improper maintenance negligence or accident damaged or had its serial number or any part thereof altered defaced or removed If the failure has been caused by misuse neglect accident or abnormal conditions of operation or if the warranty period has expired repairs will be billed at a nominal cost This warranty is 1n lieu of all other warranties expressed or implied including but not limited to any implied warranty of merchantability fitness or adequacy for any particular purpose or use In no event shall QUEST be liable for any special incidental or consequential damages
19. ts and Peripherals The Q3 is configured with 16 universal inputs that accept digital or analog signals 16 digital outputs and 2 optional analog outputs for flexible control options The system is expandable to 64 universal inputs 64 digital outputs and 10 analog outputs Figure 4 and is designed for easy installation of a wide array of peripheral equipment to customize your Building Management System Analog Outputs 1 amp 2 Power Input AOP1 BUD 2 V1 C1 mA1V2 C2mA2 T IESSEN S Om SAT TAE 2 II 03 05 07 I EM lt REVIEW NO PROGRAM Ss ol fol NS fel fal Fe fol fel FI El Universal Inputs 1 16 Digital Outputs 1 16 EIB I T q lal Yer EE DS VPS VDS0 OS 0 De VIS Var III O ER EN nW gt WW DOEDO SIDS GIO lee s Expansion Bus Card Reader Figure 4 Location of Input Outputs and Peripheral Connectors Q3 Installation Manual 10 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial 5 1 Connecting Inputs The Q3 has 16 universal inputs located on the right side of the logic board Figure 4 In addition there are 12VDC source voltage terminals available for powering sensors and or to sense voltage for contact closures The inputs will accept a 0 6 VDC signal and scale the reading based upon preset engineering factors or allow you to set your own scales Step 1 Mount the sensor to the
20. uction Turn on power to the Q3 and verify the front display is showing information i e the system identification and time For every HVAC unit verify that the RTU controller board is powered up and displaying a correct zone and supply sensor reading The display will cycle between zone and supply sensors The two LEDs next to the display will be illuminated to show which sensor values are displayed The zone sensor LED is the top one 10 Contact Quest Controls Monitoring Center at the scheduled time 11 Take pictures of the wiring for all main components such as the Q3 RTU controllers lighting contactors and sensor locations Pictures should be submitted via email to gnoc questcontrols com 12 L Leave a copy of this form with the rest of the paperwork for the Q3BMS Punch Down Completed By Contractor Telephone Number Figure 8 Sample Verification Checkout list Q3 Installation Manual 18 Rev 2 0 9 9 09 C Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 10 Troubleshooting Technical Support and Service 10 1 Troubleshooting The following section is designed to help you isolate the most likely system malfunctions that may occur For additional help contact Quest s Technical Support and Service Center PROBLEM The system will not turn on SOLUTION 1 Verify wiring from the power supply to the Q3 2 If you re using DC power verify polarity
21. until it stops Install the bottom mounting hardware in the bottom mounting holes TOP MOUNTING GROUNDING STUDS a HOLES i l N l L ge 2 gl E ES am 4 O3BMS 1 3 1 03 05 0 Z tte Z N S S N Z q sr S w w S S REVIEW YES L NO J PROGRAM D R Loost II ExI K SWITCH ENTER Z Jl S l G Z N pa Z Re i cl u E Je l BOTTOM MOUNTING HOLES Figure 1 Location of Mounting
22. whether in contract tort or otherwise Q3 Installation Manual 2 Rev 2 0 9 9 09
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