Avtech AVC series Security DVR Networking HowTo
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3. Fig 4 Avtech security DVR s OSD Choose ADVANCE and then NETWORK to go into the network menu Fig 5 AT this point you should see 3 options 1 Network Type 2 DNS 3 Port HETWORK ee DNS 1680950010011 POR 0088 Fig 5 DVR s OSD Network Right now we will only be concerning with the first item on the list Network There are 2 options for this DHCP or Static For now DHCP is what we are going to use Before you make the selection please be sure the router 1s enabled to act as a DHCP server on your network most routers have this option enabled as factory default To check if this option is enabled on the Linksys WRT54GL router access the user interface of the router then click on the setup tab and then choose basic setup Under Network Address Server Settings DHCP you will see an option to either enable or disable DHCP server Make sure Enable is selected If you changed the selection make sure you click on save settings button at the bottom of the screen before you exit 2a Access the DVR using the supplied software After the DVR is set to DHCP the router would then automatically assigns an IP address to the Finally it is time to access the DVR from a computer The computer needs to be on the same network meaning that it has to be connected wired or wirelessly through the router You will need to install the software that comes with the Avtech DV
4. Step 4 Setting up DDNS Step 1 Setting up the physical connections On all models of Avtech security DVRs there is a LAN port socket at the back labeled LAN Fig 1 Using a CATS Ethernet RJ 45 cable Fig 3 connect this port to one of the Ethernet port socket at the back of the router Fig 2 Fig 1 LAN Port socket on Avtech AVC 760 Fig 3 CATS Ethernet RJ 45 cable Once the DVR is connected to the router and with both powered on the Link ACT LED located next to the LAN port socket on the DVR should lit up The status light in the front on the router should also indicate that a device 1s connected and active If both LINK ACT LED and the status light on the router are NOT lit or blinking there 1s something wrong with the connection try replacing the cable Step 2 Setting up the DVR on your Local Area Network After the physical connection has been established you can start tinkering with the settings First you will need to check and possibly change the network settings of your security DVR To do that you will need to access the DVR s OSD on screen display Note In order to view the OSD make sure the DVR 15 connected to a TV or monitor Find and press the menu button right on the front panel of the security DVR Menu options should now be available on your screen Fig 4 CO ID ESTE COND FN DISAURI RECORD FAI TIMER REMOTE DATE a pou
5. Enter a user name for Login This name is not equal to the domain name mud 1 i your Ea address wie to Msswod coming proces xj eo EIL 7 ee 7 aracin Es Ow isa reco Password 4 Create a password The password you enter will be used to access your account It must be more than 5 characters and cannot be the tame as your anane Do nat choose a password that is a common word o can othensse be easly guessed Mailing Lists DyrONS mantang number of mailing ists designed to keep our users Informed about product annoucements dient development our company newsletter and our system status Please use the checkboxes below to alter your subscription preference Your subscription preference may be changed at any time through the account page Announce MallHan E Optional Information Providing this information wi help us to better understand our customers and talor future offerings more accurately to your needs Thanks for your 5 Click on the button to create the account Copyright ITFI Owners Services Inc Privacy Pokey Uze Policy Teydermaerk 3 Then you will see the screen Account Created and Dyndns will email the instructions to your specified E mail address for enabling your account Please get this mail within 48 hours and complete the procedure for enabling your acc
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7. Avtech AVC series Security DVR Networking HowTo Guide By Gareth Miller article editor DvrSecurityLab com last updated October 2 2007 Unlike traditional CCTV recorders all standalone Avtech AVC 7xx series security DVRs have networking capability This feature 1s extremely useful because it allows the controlling of the DVR unit remotely You will be able view live streaming video control your PTZ security cameras and change the settings on the DVR all without physically touching the DVR This guide will show you how to network the security DVR behind a NAT router so that you can remotely monitor the streams captured by the security cameras you ve installed A note on routers There are many companies that make routers Although they all serve the same purpose the user s interface for each router differs from brand to brand even within the same brand they can be different Therefore it is impossible for this guide to go through each and all of them Please consult the user s manual for the details to configure your router For the purpose of this guide we will use LINKSYS WRT54GL in our examples Contents Step 1 Setting up the physical connections Step 2 Setting up the security DVR on the Local Area Network e Accessing the DVR with supplied software e Accessing the DVR with web browsers Step 3 Setting up the Security DVR for Remote Access e Switching to static IP address e Determining the external IP address e Port Forwarding
8. DNS Host 1 choose a Hostname Hostname C yourname _ Enable Wildcard 2 Click to add host Mail Exchanger optional Backup MX 9 The host name is created You will be connected to the corresponding IP address whenever you enter this hostname Bosmana Crested The hostname you have requested has been created The information now in the database and ONS system i Hostname OL Jar mine nu IP Address 211 75 54 95 Wildcard N Mail Exchanger Backup MX N After creating the account and choosing a host name you will need to enter the account information in the router A side note The Avtech security DVRs also have the DDNS feature however in our setup the router is the device that is keeping track of your external IP address and therefore we need to use the DDNS function on the router If we use the DVR s DDNS function it will only update the server with your local IP address that won t be useful at all To setup the router basically find the DDNS page in the router s web interface and fill in your account username password and hostname Please consult with your router s user s manual to find the DDNS page for your router For LINKSYS WRTS54GL the DDNS tab is under the setup tab After you have finished with all the steps you can now access the DVR by using http hostname port There you have it by following this guide you should have successfull
9. R There should be 2 CDs that came with the security DVR One includes all the user s manual and the other has the software Place the software CD in your cdrom or dvdrom drive and then run the installation After the installation an icon labeled Video server E should now appear on your desktop Gea Double click on the icon to run the software You should see the following Fig 6 Fig 6 Video Server E software At this point we are not ready to log on to the DVR just yet Since we set the router to automatically assign an IP to the DVR we don t know the exact IP address so we need to find that out To do so we have to click on the button with the magnifying glass g This is a search function to search for the security DVR s IP address on the network After you click on the icon a window should appear Fig 7 Device List IP MAC PORT DEVICE PRE USED Detail lato Server IP SEARCH AGAIN Mac Address n APPLY Net Mask Gateway DNS Server Web Port RESET DEFAULT Fig 7 DVR s IP address search window The top portion of the window 1 labeled Device List and the bottom labeled Detail Info If the security DVR is properly connected its assigned IP address should be showing up under the Device List If it doesn t show up press the Search Again button to restart a search If it still doesn t show up then there might be a problem with the connection or pe
10. address Instead you will have to forward a port to the local IP address To do so there is one extra setup step I know we have already done plenty of setting up and you probably just want to finish with it unfortunately this is necessary explain why Assuming that these are my IP addresses and the port 1 Local IP address for the DVR 111 111 1 111 2 Port 5555 3 External IP 22 222 22 22 If I want to access the security DVR remotely with a Java enabled browser this is what I will need to type into the location bar http 22 222 22 22 5555 As you have notice no information on the local IP address was specified When I press ENTER a request will travel through the web trying to reach the 22 222 22 22 IP address Eventually it will find the network However when the request have reached the router it will no longer go any further Why Because the router does not know how to handle this request The router knows that the request 1s for port 5555 but does not know where this port 5555 1s going In all of the previous sections we had never done anything to allow the router to know that port 5555 should be associated with local IP address 111 111 1 111 So in order for remote access we have to configure the router so that it knows where to forward that port This step is called Forwarding Port forwarding 1s a feature of the router therefore routers of different models and brands have different interfaces f
11. ccessing the DVR on your local network Fig 8b VibpEO WEB SERVER Fig 8b Accessing the security DVR with software 2b Access the DVR using a web browser Another way to access the video stream from the DVR is with a java enabled web browser However comparing with the Video server E software accessing the DVR using a web browser has many limitations Video server E allows you to change the DVR s settings and configure its advance features whereas using a browser only allows you to view the streaming video Regardless this is still very useful because most computer already have a web browser installed To access the security DVR via the browser simply type the IP address and the port into the location bar For example if the IP address of my DVR is 192 168 1 102 and the port is 85 then I will type the following in the location bar http 192 168 1 102 85 192 1568 L 102585 When you have entered the correct information you should now be accessing the following page Fig 9 IP Surveillance New Generation 2 Username e 2 Password 4 La Download AP Download Java _ Fig 9 DVR web browser login page Make sure your computer and browser is JAVA enabled Enter the login and password to log on remember the default login and password is admin and admin After a few seconds of loading you should be able to see the videos from your security camera s in the browser Fig 9b xy
12. evice Detechon gt Network Backup 222 425 255 240 Search List Taner Record us Date Record f Static IP Alem C PPPOE General C DHCP Account Online User Info File Path 16CH DFR EXIT Fig 10 DVR advance system settings window Select Network on the left hand side Once you do that you should be able to input Server IP Gateway subnet mask and web port on the right pane 1 Server IP is the IP address of the DVR You can choose to use the same IP address that is given to the DVR by the router or just pick a new one If you pick a new one make sure the IP address is recognizable by the router or else the DVR will no longer be recognized on the network One way to pick an IP address 1 to look at existing devices on the network Let s say you have 2 computers on the network You look at their IP addresses if they are 192 168 1 101 and 192 168 1 102 then perhaps you can choose 192 168 1 103 just make sure no other device on the network has the same IP address To be safe you can pick an IP with a larger 4th number such as 192 168 1 111 2 Gateway is the IP address of your router So let me ask you what IP address do you use to access the router The default for LINKSYS WRTSAGL is 192 168 1 1 If you are not sure check with the user s manual of the router to find this information 3 Subne
13. ions Static and dynamic IPs MailHop Services Ensure reliable mail delivery Network Monitoring Easy to use web interface an TA y Monitor pour oris servicos da Tob P rte Top notch technical support eae WINNERS SSL Certificates High quality digital certificates peus Receives Best Buy Ranking From Consumer Guide Automatic Renewals Resources Services Support About DynDNS What DNS Custom DAS Knowledge Base Search DynDNS Home Solutions E marnic DNS Update Chents DynDNS Careers Business Solutions Outbound 24 7 Premier Support Contact Ws Login 2 Enter all the information necessary for signing up an account according to the website instructions XO HAO BREW IAD RWE Gee annar um do 2i BED d ynd nz cemeccountk reste html teach Ie Pele LAG i z E trit TOES DynDNS MEME AM MM _ MM NNNM m Create Account 0000000000000 Pare complete the form below to create your account You will receive e mal containing nstrucbons to activate your account F you do not fola these directions within 48 hours you wil need to recreate your account Acceptable Use Policy Policy Last Modified February 6 2006 1 ACKHOWLEDGHENT AND ACCEPTANCE OF TERMS OF SERVICE 11 services provided by Dynamic Network Services Inc DynDHS provided to you the Nember under the Terms and Conditions
14. ivacy Pobre Acceplabla Una Police Trademark Ficlicer 6 Click Add Host Services b My Aezet LL i Ad DNS Logged E hee 14 n Tavel Premium Account 2 Account Upgrades 2 Outbound 2 Premier Sauppnrt ption 1 e Alo mne keen Emm add Zone tif Host Level Services em Ekina ra 7 Click Add Dynamic DNS Host Cc dH dum END BD ESI l Si m 9 939 Que gee 9 5 49 4 d dlc ic dcl RR S aaa MP E hea Seem Lei Buen Ss Roe 3 yr 00 e LLLI B Hr decks ete Lip our DynDNS m tear tien mitt My Account Add Host Services My Senaces Account themamic 2 Emuruem WebHop 2 Mg Sar ent k Monto Add m b adis BSL Certificates 7 Lar De TE TEMA posa bibs Pherae JSL Cee beme iie Soci Carbone Account Settngs 8 poms 3 20 E tpe Jos ye pe JJ 8 Fill in and choose the desired host name New Dynamic
15. ome phone To reach Mary at the office he needs to first dial the office s phone If you are outside of the phone system you will have to first find a way to reach the system This is the same for our networking example To access a remote network you will need to have its external IP address However unlike the difference between a 10 digit phone and a 3 digit extension the difference between local and external IPs are not as clear cut Both share the same format therefore can cause some confusion When you want to setup your security DVR system to access remotely you need to know both the local and external IP address There are several ways to find your external address 1 Call your ISP internet service provider and ask them for it 2 Check the status page of your router 3 Or go to websites such as http whatismyip com If you have an active internet connection the 3rd method 1s probably the easiest 3c Setting up Port Forwarding OK if you have followed everything mentioned in this guide so far you should at least have the following 1 Local IP address for your security DVR 2 Port for your security DVR 3 External IP address for your network Going back to the phone system example in the previous section if you are at home and you want to call someone at the office you will need to dial a phone plus an extension However for networking you will need to specify the external IP address but NOT the local IP
16. or setting up this feature I won t be able to go through each and all of them here Fortunately there is a website dedicated to help people setting up port forwarding http www porttorward com english routers port_forwarding routerindex htm The site has a list of routers Look for the brand of your router and then click on the specific model You will then see a list of applications Avtech s security DVRs are not on the list However setting up port forwarding 1 similar for most applications We ll use the instructions for ABC software that is on the list Fig 11 Your external IP address ts 1 S lst SMTP Server e Earth 2160 Madden NFL SababaDC e Easy File Sharing 07 SAM2 Broadcaster 3 Web Server Madden NFL Secure Planet VPN eChanblard 2005 Senous Sam The T Echolink Madden NFL Second Encounter 3 m A Bed echoServer 2006 Serv U 360Share e Eclipse e Market Analyst e Settlers 4 e eDonkey Software Shareaza A i e eJamming Station Marvel Shiva VPN Elite Force Ultimate ShoutCast G Anc Emperor Battle for Alliance SideSaddle Remote PC Dune Medal of SightSpeed Act of War Direct Emperor Rise of the Honor Silent Hunter Action Middle Kingdom Medalot SimpleCam v2 0 Action PC Football Empire Earth honor Pacific Skype AA e Fmnire Farth SlnoRnx Fig 11 Portforward com ABC software For LINKSYS WRTS54GL router the page w
17. ould be http www portforward com english routers port forwarding Linksvs WRT54GL ABC htm Since we are not actually using the ABC program ignore the top part Start from the part where is ask for ABC s Port for incoming connections enter the port that you have specify for your DVR Fig 12 Then enter the local ip address for the DVR when it ask for you to Please enter the static ip you want to forward to Fig 13 Follow the rest of the instructions on the page Note ABC1 is just a label it is used for keeping track of all the applications and devices that are utilizing the port forwarding feature of your router Since you are setting up fora DVR you can just label it DVR In the menu on the lett hand side of your screen chck the Network lnk On this page you should see a Port box You can change the port number that ABC 15 using f vou like The number that 15 in that Port box is the port that you will have to forward Please enter the number that was in that box below ABC s Port for incoming connectiogs Enter PortHere ET Ju dil al LI 3 1 LI d a Li Fig 12 Enter port for DVR Do not skip this step Please enter the static ve j te Torward to 192 168 1 Fig 13 Enter static IP Address for you security DVR After you have finished configuring port forwarding you are ready to access the DVR remotely through the internet To do that in the web browser type you
18. ount according to the instructions the mail nonu Nen toe Y ka site dae Qoa pidum uem Account Created Create Account Login Your account avtech1234 has been created Drections for activating your account have been sent to hai chieniavtech com tw To complete nagistration please folkrw the deections that you wil receive ou must complete these steps within 48 hours to complete your Lost Password regectration Ou shoukd ratene tha confmation e mal weathin few minutes Please make certan that your spam fiterng aloes messages hom Search DynDNS to be delvered IF you have not received the emal within an hour or so request a password reset Search Follkrwing the instructione in the password reset emal will aka confirm your new account If you don t receive the password reset e mal ether you should check wth your e mail provider to determine why you aro not recermig hese messages Copyright p 3353 2006 ureri Melero Sarees Policy Acceplabla Lia Pobre Tradanaek A a Aak PO E a ee 4 Press the link in the mail and you will see Account Confirmed Your account is created successfully now Log in with your account information CHE wo RUE san Quo urmat Gue G LI i Google Seam
19. r external IP address and the port with a colon between the two such as this http XXXx Xxx xxx xxx port Enter your login information and you will be able to access the video streams from your security camera s I had experience in which the router failed to forward the port right away after the setup so if it doesn t work wait a little bit and try again Step 4 Setting up DDNS There is still one more thing that might or might not affect you Most ISPs issue external ip addresses that are dynamic meaning that the ip address could change over time This is a problem because in order to access the security DVR remotely you need to know the external IP address of the network where it 1s installed It would be troublesome if it kept changing Luckily there are free services that will keep track of the changes for you Basically this is what you need to do 1 Sign up a free account with one of the service such as dyndns com 2 Pick a host name while signing up 3 Setup the DDNS feature on the device application that will communicate with their server in our case the router The network setup manual that comes with the AVC series DVRs has a section that covers the steps to sign up a DDNS account with www dyndns com I will present that section here Pg 2 T 1 Go to http www dyndns com and sign up a DDNS account DNS Services DNS Far static and dynamic IP addresses Run your own server Mail delivery solut
20. rhaps a firewall 1s blocking the software To troubleshoot do the following 1 Check the physical connection cables 2 Go into the router s user s interface to recheck the settings Make sure DHCP is enabled For many routers there is a table that will list out the IP addresses of the DHCP devices that are recognized by the router For a LINKSYS WRTS54GL the table is under STATUS gt LAN labeled DHCP client at the bottom of the page Examine the list to make sure one of the devices is the DVR 3 Lastly make sure no firewall software 1s blocking the Video Server E program Ok going back to search for the security DVR s IP address once you see the IP address for the DVR listed under Device list write it down or remember it Do the same the port number Now press the OK button to close the window You should have now returned to the login window Fig 8 To login you need four pieces of information they are from top to bottom Login Password IP address and Port On the previous step we have obtained the IP address and the port Now the default login and the password admin and admin So enter these information and then press the green button to login Password IP address Port Fig 8 Login window It will take a few seconds to load but after it loads you should now have the videos from the security cameras on your computer screen You have now succeeded in a
21. t mask usually is 255 255 255 0 4 Web port 1 9999 pick one that is not used by any other devices I generally like to pick a larger there will be a lesser chance of a conflict After you have entered the information choose static IP at the bottom Then click on the APPLY button Your security DVR unit is now set with a static IP address 3b Determining the external IP address given to you by your ISP You might ask Another IP address OK if you are not familiar with networking this might be a bit confusing so let me try to clarify things In all the previous sections the DVR s IP address we had talked about is a local IP address What does that mean Let me use a completely different subject to explain this Imagine a phone system used in an office Each phone unit has an extension So perhaps John s extension is 101 Mary s 1s 204 Richard s 1s 250 and so on Within the office John can call Mary simply by dialing 204 Personnel don t need anything else other than an extension in order to call each other within the office A Local IP address 1s somewhat similar to an extension The local IP address specifies the location of a device within a local area network When you are within the same network you can communicate with a device by specifying its local IP address Going back to the phone example if John 1 taking a day off thus relaxing at home he can t call Mary at the office simply by dialing the 204 extension on his h
22. y configured your Avtech security DVR for remote access You will now be able to watch live video from your security camera s control the PTZ security camera s download recordings and change the DVR s settings
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