Home

AlphaEntry™ 3.0 - Alpha Communications

1. CALI United Parcel Service z Add Package _ aa is highlighted two buttons will appear at the bottom of the United Parcel Service 2 32 PM 3 box United Parcel Service 2 31 PM _ United Parcel Service 12 28 08 Cancel Package Picked PP E k Click the pink Delete Selected Item button This will remove the package from the list Pelete 10 To Mark a Package as Picked Up If a resident has one package to pick up you may click the green Package Picked Up button This will remove the package from the list and log when the To call this Suite touch the CALL button below package Was picked up Name Ananlev George Suite D2 Learns United Parcel Service Add Package Ifa resident has multiple packages but only picks up some United Parcel Service 2 32 PM of them click on the line for the package you wish to United Parcel Service 2 31 PM mark as picked up Once it is highlighted two buttons United Parcel Service 12 28 08 will appear at the bottom of the box Click the orange Selected Item Picked Up This will remove the es ee I package from the list and log when the package was een Package Picked Up Tics iy picked up Repeat for additional picked up packages If a resident has multiple packages and picks them all up click the green All Packages Picked Up button This will remove all packages listed for this resident and log the transaction Package Fi
2. After the parameters have been set hit the Add Code button to save the information 47 Entering Resident Notes Call Buttons Location Access Codes Notes Photo Notification Restrictions Resident Notes Comments Housekeeper comes Monday and Friday JANET 2006 GMC Envoy Blue KYD 6378 Parking Spot 62 optional to be seen by Concierge Emergency Notes Contacts Notify sister ANNA 631 555 9837 Severe allergies a only seen when Emergency Call is received This feature is used in concierge applications to store needed information regarding a resident If there are notes in this field the concierge will see a clipboard icon on the right of the resident s call box Clicking that icon will display the notes Emergency Notes are only used with the optional AlphaEntry emergency call system and will display only when an emergency call is received from the resident These notes will be instructions to the concierge regarding notifications and or other health related information pertinent to the resident Both of these memo fields are only editable with administrator access through the editor If the Clipboard Icon is visible after selecting a resident in AlphaEntry it indicates notes are available regarding this resident Entering Resident Pictures The Photo tab allows you to display a picture of the resident to assist in identification by the concierge or other personnel with access to Al
3. Remove Type needed you may delete them using the button however it may be a good idea to retain them for possible future needs 65 Weather Information Settings A Weather Code can be used to display the current weather status on your MailRoom screen To add weather information to the top of your TM 9 TM d ae aea AlphaEntry MMailRoom displays enter your U S e J zip code or nearest major city into the search box 11735 Search e Paris France 11735 Sprinafield Select the appropriate line in the search results In the Unit Measurements drop down box please choose between Standard Fahrenheit Inches or Metric Celsius Centimeters Weather Code 11735 Unit Measurement MailRoom Messages TO ADD messages to the MailRoom display MailRoom Messages New Message Delete Selectec New Message Don t forget to throw trash in its proper place A monitor click a the button Tenant Picnic Saturday June 19 2 00 pm rain or shine J Please park in your assigned spot only Add the message line to the message text box T Optionally add any date range by clicking the Message Text P y gt 7 8 y 8 x appropriate box specifying when you want the display po to show You can specify Date range specific days of the week or specific times of the day in combination E 1 21 2010 E E Gi l l Select an optional image if needed and specify the ILS
4. _ _ v3 0 AlphaEntry U S PATENT 7 783 018 161 Street amp River Ave Building 1 BARSION SYLYLA BARTLOI LIGA WS BATYUK TATYANA SRAZILEVSKY ANATOLY amp NATALYA BAZILEVSKY HAL BEALE MILTON BEGLEY MARA BEKKER ARON BENNETT TOM BENSIMON JONATHAN BENSMAN MARCIE To search directory please enter Name or Sulte i l i i l a g i 4 Alpha Communications and Alpha Media Inc AlphaEntry 3 0 With QwikBus Integration amp MailRoom Software Installation amp Configuration Manual VELL ELL er LEZ Zz ag MEE COMMAS TITS 42 Central Drive Farmingdale NY 11735 1202 Phone 631 777 5500 Fax 681 777 5599 Copyright 2005 2010 Aloha Communications All Rights Reserved AE3 0 Manual Rev 1 4 11 10 1i LICENSE AGREEMENT ALPHA MEDIA INC ALPHAENTRY ALL VERSIONS AND SOFTWARE RELATED COMPONENTS END USER LICENSE AGREEMENT FOR ALPHA MEDIA INC SOFTWARE IMPORTANT READ CAREFULLY This Alpha Media Inc End User License Agreement EULA is a legal agreement between you either an individual or a single entity and Alpha Media Inc Corporation for the Alpha Media Inc software product s identified above which may include associated software components media printed materials and online or electronic documentation SOFTWARE PRODUCT By installing copying or otherwise using the SOFTWARE PRODUCT you agree to be bound by the terms of this EULA
5. If you will need a custom message logo or picture you can create one as a jpg or bmp file with a pixel size of 75 high by 680 wide save the file in the A phaEnty Skin folder This must be saved in the local PC 25 Welcome Screen Settings 4 Tab Setup Communication Relays Welcome l Fhone Codes Options Tenant Access Switch Console Camera Email STR Idle Seconds before re displaying Welcome Screen 30 Slide Show Welcome Screen Scheduled Welcome Screens W Welcome Screen is a slide show i Use Scheduled Welcome Screens Hide Welcome Text All Text is induded in Images Hide Welcome Text All Text is induded in Images Change slide every 110 seconds i3 Define Schedule amp Images Installer Message Line 1 Installed by ACME SYSTEMS Line 2 www ACME com Line 3 212 555 1212 Copy above text to ALL Entries Welcome Screen Detail Idle Seconds before displaying Welcome Screen This field controls the amount of time in seconds that the active window will revert back to the Welcome screen picture s Slide Show Welcome Screen The Welcome Screen settings allow the administrator full customization of pictures and text By checking the Welcome Screen is a slide show box the screen background will automatically change pictures at the interval chosen in the Change Slide every field 5 999 seconds When you put a check mark in the box next to Hide Welcome Text it will
6. Recommended resolution i 320x240 W This camera will be used to take secondary photos of visitors Add a New Remove Camera Camera This window will allow you to add one or several additional cameras which will attach directly to the entry master PC you are currently configuring Add a Hew Click the button and respond to the prompt giving the camera location name Once the location is listing in the box to the left click to highlight it and on the right select the camera you will be assigning to this location The drop down box will list all available cameras attached directly to this PC When the camera has been selected the resolutions format or other camera specific information should appear in the next drop down box A live picture and a button will appear so that adjustments can be made in aiming and configuring the camera for best picture quality These cameras can be viewed throughout the system by a concierge in AlphaEntry by clicking on co the icon on the top right of their screen if enabled or by a resident in the QwikCAM screen of the AlphaEntry Client software This particular application displayed can be used as a secondary still shot saved in the visitor log In a drive up gate scenario this would enable you to take a picture of the driver placing the call take a second picture from a camera aimed to capture the license plate and store both in the log at the time the call is placed To store t
7. Switch Console Camera Email STR Will you be using a Serial Comm Port to connect to external relay board s Yes No Enter the Serial Comm Port to use to activate the relay s 2 lf Display Switch Console for Concierge Control features Rel ay Board Detail Default number of Seconds a Relay is activated for 3o The relay boards used to call the residents will be using Multiple Common Wires Will you be using a Serial Comm Port to connect to external relay boards AlphaEntry can be used as a telephone entry type system and may not require use of relay boards However if AlphaEntry is interfaced to a conventional intercom system or requires door strike control or special functions such as on screen concierge building controls Switch Console or other special applications then one or more relay boards will be required If Yes is selected then you will be required to answer the remaining four questions on this tab If No is selected the remaining answers are not required and will be grayed out Enter the Serial Comm Port to use to activate the relays If the radio button Yes is selected then you must assign which serial port will be used to connect to the relay boards More information on available Ports can be found on your PC by the methods below Click Start button Click Start button Right Click on My Computer Right Click Computer Select Hardware Tab Select Device M elect Device Manage Select Device Ma
8. emergency call system providing your facility with voice communications to a master station for regular resident staff communication and emergency response capabilities as well as many invaluable features designed for assisted living but versatile enough to be configured for any facility in a number of ways that no other system can The ECD2 plugs into the FSE1500 open voice apartment station and gives two connections which can accept either momentary or latching dry contact devices which are globally configured at the AlphaEntry PC that is directly connected to the TL333 Translator Configuring the 1 S2 amp Button Inputs Setup 51 52 and Button Inputs Click the button to open the screen below NOTE These settings are global 1 S2 Buttons 1 through 4 in all apartments will be assigned the same values However some customization for each apartment can be done through the Resident s individual screen Please see Pg 59 Resident Restrictions Screen Setup STR S1 amp S2 Inputs Setup Display Alerts Notifications Description Disable Input Apartment Emergency Pull Cord Type of contact closure Locking Maintained Delay before activation seconds 1 60 optional Turn on Audio Yes x on Call Back to an STR open voice device Log Input Yes The following pages are explanations of the configuration screens for the S1 and S2 inputs and Button 1 through 4
9. AlphaEntry database then the Lobby Panel w Handset No Phone Bill w Outside Dialing Capability method on Page 61 is recommended A dedicated C O Phone line is required for this configuration lf ring down to the concierge is needed then a separate phone without dialing capabilities would be hooked to the incoming C O Lines before the RYOO8AE board The RYOO8AE Relay Board is required for this application Concierge Stations with Open Voice Configurations In the event of a Doorman or Concierge station that requires Open Voice configuration please refer to the wiring diagrams for Lobby Panels in the desired format All Concierge functions can be easily configured into the station by the software Although outside dialing through AlphaEntry is easily accomplished unrestricted outside dialing would only be available through a standard telephone connected into the system and controlled through the Switch Console For more information on this or other possible configurations please contact Aloha Communications Technical Support Monday through Friday 8 30 am 5 00 pm Eastern Time 1 800 666 4800 80 Basic AlphaEntry QwikBus Wiring Diagram QWIK BUS WIRING REQUIREMENTS Maximum of 25 units per riser channel Although digital systems are fairly forgiving in wiring requirements they are still susceptible to RFI from unusually strong nearby transmitters EMI from electrical lines running nearby or exist
10. a concierge can easily access the cameras on the AlphaEntry system by clicking on the QwikCAM icon near the top right of the screen Display Minimize amp Close Buttons This checkbox allows the minimize and close button to be visible on a concierge screen to allow the PC to be used for other functions without exiting AlphaEntry or to close AlphaEntry without the EXIT code The pass code is still necessary to be able to exit the program in this fashion CALL FORWARDING OPTIONS This Entry can Forward it s Calls to another Entry Visitor Panel when checked all calls will be sent to the station selected in the drop box usually a Concierge The information of whom they are trying to contact will be displayed at the receiving station enabling the Concierge to screen visitors for their residents when required This Entry can receive Forwarded Calls Concierge when checked this location will have a button that will toggle the Call Forwarding feature On amp Off When this feature is on all visitors calling at the forwarding panel will be forwarded to this location with on screen information on which resident they are trying to contact For further information on the Call Forwarding option please refer to Pg 8 31 Resident Access 7 Tab Setup Communication Relays Welcome Phone Codes Options Tenant Access Switch Console Camera Em STR Do you want to allow tenants to be
11. this code can also be used in AlphaEntry to do any of the following system tasks Administrator Close AlphaEniry EditResidents EditEnties MailRooms View Reports Logs NOTE You should give atleast one person Administrator access so only an Administrator can edit this tab In the Code box enter the security password code of your choice Security codes can be any combination of alphanumeric characters A Z and 0 9 and must be a minimum of three characters in length Security codes are not case sensitive In the Description box you may choose to enter an optional description for this code In the Security Code section at the bottom check the tasks you wish to allow for this staff member Checking the Administrator Box will automatically allow all tasks all boxes will be checked and gray Add Code button out When completed click the To modify a code or its privileges highlight it in the Code Box above and make the changes below To remove a code highlight it and hit the remove button 15 Security codes can be set up in each staff member s record for building entry as well as AlphaEntry system maintenance and restricted to certain dates and times Descriptions of the various privileges are listed below If no privileges are selected for a staff member then their code would be used just for building entry a This level allows total access to all functions of Administrator AlphaEntry This will allow a user to
12. EPE B i E E a e e e e e KE P R5 2A a Power Supply i Le No Phone Service 12 Lobby Panel w Handset No Phone Bill When installing a handset for use with an AlphaEntry lobby panel use this wiring guide to properly attach the handset and control unit to the RYOO8AE Board Red Mi M2 TW 00BKAE Handset Module YVDTHF Decoder YY 100D Isolator Kodem Phone Line OUT IN KE PWH5S27A Power Supply nme E E mks 73 Lobby Panel w Handset _No Phone Bill w Outside Dialing Capability When installing a handset for use with an AlphaEntry lobby panel use this wiring guide to properly attach the handset and control unit to the RYOO8AE Board Red Mi M TW200BKAE Handset Module YO THF Fa L1 Li der Decoder POLARITY CRITICAL i E 100D Isolator 5512F F Power Supply Modem Phone Line OUT IN hh ee KE PWR5S 24 E p RYOO8AE E supply E ECE E E oa T i z 4 ae He ss EPF ae l ij H l a 7 ig a ge aL a 74 Lobby Panel w Open Voice Std Dialer When installing an AEDSMP open voice module on an AlphaEntry lobby panel use this wiring guide to properly attach the module to the RYOO8AE Board and the VVDTMF VV100D decoder Note that the incoming dedicated telephone line connects to both the computer modem Line IN and the AEDSMP module AEDSMP Open Yoice Module modem TIP
13. If any of the switches are active the pilot light indicator on the Switch Console tab will also illuminate as an indication when the Switch Console is minimized On Screen Switch Console 34 Camera Configuration 9 Tab Camera Configuration 9 Tab PLEASE NOTE In some jurisdictions there are laws regulating video camera recording and this feature may not be permitted in some states or localities Please check with local authorities to determine if this function can be used Setup Communication Relays Welcome Phone Codes Options Tenant Access Switch Console Camera Email STR Select or type in the Video Format RGB 24 320x240 Camera Properties Setup Additional Cameras Camera Configuration Screen AlphaEntry keeps an event log whenever the lobby panel is used If a camera is connected to this entry it will take a snapshot to be included in the event log This camera should be mounted in the panel or elsewhere in the lobby area in such a way as to see the visitor or resident using the lobby panel For camera set up convenience the live feed from the camera will display in the lower right side of the box if it has been connected and enabled In a concierge situation some facilities mount a dome camera behind the concierge to capture visitors standing at the desk for the log If this installation has an Internet connection you can allow your residents to see live video on their compu
14. If you do not agree to the terms of this EULA do not install or use the SOFTWARE PRODUCT The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE PRODUCT is licensed not sold 1 GRANT OF LICENSE The SOFTWARE PRODUCT is licensed as follows Installation and Use Alpha Media Inc grants you the right to install and use copies of the SOFTWARE PRODUCT on your computers running validly licensed copies of the operating system for which the SOFTWARE PRODUCT was designed e g Windows2000 Windows 2003 Server Windows XP Windows Vista Backup Copies You may also make copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes Components Certain software components of the SOFTWARE PRODUCT are subject to the following additional provisions 2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS Maintenance of Copyright Notices You must not remove or alter any copyright notices on all copies of the SOFTWARE PRODUCT Distribution You may not distribute copies of the SOFTWARE PRODUCT to third parties Prohibition on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SOFTWARE PRODUCT except and only to the extent that applicable law notwithstanding this limitation expressly permits such activity Rental You may not rent lease or lend the S
15. Relay Number Relay Type Toggle Timed of Seconds Relay is active ia a switch Console Configuration Screen If external relay boards are used another available feature included in AlphaEntry is the ability to control lobby lights taxi lights gates elevator calls cameras ADA automatic doors or any other device that uses a momentary or latching dry contact closure to operate for safety considerations this feature is not recommended for unsupervised garage door opening or closing These features are usually used only for concierge or building management masters Each RYOO8AE board has eight programmable relays Some of the relays are reserved for system use dependent on configuration but others are available to be programmed to respond to DTMF tones sent by the resident telephones when configured as a telephone entry system or concierge operated switches Up to a total of 8 RYOO8AE boards 64 relays total can be chained on the same serial cable run if your application requires additional switches The relays provided on the RYOO8AE boards are factory set to be Normally Open but can be individually changed to Normally Closed state if needed by changing the relay s jumper on the board NOTE Please be sure to check that amperage and voltage requirements do not exceed relay tolerances and be sure to use isolation relays for 110 VAC applications to prevent possible system damage All these available features c
16. Terry1953 hotmail com Terrysdaughter hotmail com 2125558495 txt att net 2125553888 Gtxtatt net for multiple Emails put one address per line for multiple Emails put one address per line Send a Test Notification Email Send a Test Notification Email Text messages can be sent to mobile devices Enter the phone select the carrier and dick the Add button Mobile Phone Mobile Carrier TTS Add to List of Add to List of Emails Emergency Emails Addresses listed on the left will be sent notification messages when a package or message has arrived for them Addresses listed on the right will be sent notification messages in the event of an emergency related to the tenant For multiple emails please list them on separate lines To add a mobile text message address enter the Mobile Phone number and then select the carrier from the drop down box After filling in these two fields click either the Add to list of Emails or the Add to list of Emergency Emails button and the correct address will be automatically generated and added to the selected Email list A button to create a test send has been added to allow the administrator to confirm notification addresses are correct and operational When this button is pressed the editor will send a test message Please note that Internet access is required for these functions Resident Restrictions Restrictions pertain to the optional QwikBus interface For more informat
17. When installing a handset for use with an AlphaEntry lobby panel use this wiring guide to properly attach the handset and control unit to the RYOO8AE Board Red M1 M TW 00BRKAE Handset Module YV DTHEF 2 L1 L de Decoder POLARITY CRITICAL E YY100D Isolator Modem Phone Line KE PWA5 74 Power ZE Supply u E nee E E E es H u TEET i a cea a i ERP ee l i l a aE i a ff 71 Lobby Panel w Handset Std Dialer w N P S Option When installing a handset on an AlphaEntry lobby panel or concierge system use this wiring guide to properly attach the handset and control unit to the RYOO8AE Board Additional RYOO8AE boards are added as needed for No Phone Service residents One board controls eight Dummy Phones Spare relays on the first board can be used as well to control dummy phones if they are not needed for other controls functions Red Mi M TW 200BKAE Handset Module YD 2 L1 L i ee Dec THF oder lt E Y 1OOD Isolator 5512F C O Power f AENPS supply NPS Module POLARITY CRITICAL Modem Phone Line OUT IN i Dummy Phone controlled by relay 7 l it E a F Geek e2 e amp esgere Dummy Phone i i controlled by relay 6 3 bs 3 ee en ee ee ee Frrr p Dummy Phone controlled by relay 5 IS DF r F j H E a ie z sear HHH a8 TTT tris t ER
18. a Gradient Color 1 i Gradient Color 2 The Display Settings tab allows you to set the background colors for the display Each text field can be set separately as well as the text shadow color The Background can be a gradient between your choice of 2 colors or you can use an image of your choice in the background by selecting the Image radio button There are several images stored in the AlphaEntry AlphaEntry MailRoom Backegrounds folder or you can add yout own images to this folder and display them as a background also Recommended picture size is 1024 X 768 Delivery Types Settings Delivery Types Delivered Goods DHL Federal Express Messenger Other United Parcel Service US Postal Service sich DryCleaning png Select an image or type the flename All images must be located in the Images folder and be 100 pixels wide by 100 pixels high AlphaEntry MailRoom comes with default delivery types installed which should cover most if not all scenarios however you may install your own types and related graphics if needed To add a new delivery type click on _Adsonew Tipe enter the new name and assign a new graphic image to it You may choose one of the included graphics or create your own The requirements for additional delivery type icons are that they are png files sized 100 pixels wide by 100 pixels high If you see default delivery types that you do not see as being
19. able to enter the building with an access code Yes No Specify the relay settings that will be used when a tenant enters a valid access code Relay Board Number 1 o Relay Number Bo of Seconds Relay is active 3 0 NOTE if your tenants will be using the AlphaEntry Client software and they would like to remotely allow a visitor that calls them into the building this option needs to be enabled Resident Access Configuration Screen Do you want to allow residents to be able to enter the building with an access code If relay boards are being used in your application residents can let themselves in by entering a personal password This screen is used to connect the relay s that you will use to release the door s The program must know which relay on which board will be activated when a resident s passwotd is entered on the lobby screen Each resident will have at the administrator s discretion an individual password with the option to have additional passwords for special usage refer to Pg 46 Assigning Resident Access Codes Specify the Board number relay number and duration of closure in the fields provided If a Normally Closed relay is required for a Magnetic Lock or other special device a jumper on the relay board for that specific relay can be moved to make the relay operate as Normally Closed Please be sure to check that amperage and voltage requirements do not exceed relay tolerances Important Postal or Servi
20. activated Selecting No will not log the device closure 56 The S1 S2 Button Input Display Box ews a Display On Screen Select Yes or No from the drop down box Setup Display Alerts Notifications Display On Screen Yes v When Yes is selected activating this device will gases cause a box containing resident information to pop Emergency Notes v up with a visual or visual audible alert depending Display Color on configuration on all checked entries and masters Red enabled to receive emergency or notification calls At which Entries J Concierge 2 If No is selected activating a device will not cause an alarm This option is for simple logging of a closure without notification An example of this would be if you want to record date and time of a door opening in the event log using a normally open magnetic reed or contact switch Display Notes AlphaEntry can store notes for each resident that will display on screen when a device is activated If Resident Notes is selected then the notes found in the Resident s Note section of their individual record will be displayed This is useful for sending preformatted instructions to a specific location If Emergency Notes is selected then the information found in the Emergency Note section of their individual record will be displayed only when an emergency call is received This may include doctor contacts relative notification
21. basic setup questions The first two questions relate to all entries masters for the system As a point of clarification Entry is generally a public access screen at an entrance lobby or gate and a Master is a Concierge Doorman or Administrative access screen Other than these labels they are synonymous and all function in the same manner dependent on individual settings Enter Location Name or Address Use this field to enter the name or address of the building if one location or complex This will be displayed on the welcome screen and the top of the main user screen s i e 161 Street amp River Avenue or Miami Luxury Towers Configuring Entries Masters Each entry master may have different settings depending on your application so the editor is designed to allow separate configurations for each location To set up your first entry master l Ent l location click the button J The box below will open Enter the name of this Entry or Building The Entry Master Name Box Enter an appropriate descriptive and unique name for the location i e Front Lobby Main Gate Building 2 Concierge and then hit Enter The name you have chosen will now appear in the list box of Entries and Masters to the left Clicking on the name will enable the configuration boxes to the right for that specific location The location name will be displayed at the top of the main screen for that entry All entries will be shar
22. case Alpha Media Inc s entire liability under any provision of this EULA shall be limited to the replacement of any registered software that has been determined by Alpha Media Inc to be defective Because some states and jurisdictions do not allow the exclusion or limitation of liability the above limitation may not apply to you 9 MISCELLANEOUS This EULA is governed by the laws of the State of New York U S A Should you have any questions concerning this EULA or if you desire to contact Alpha Media Inc for any reason please contact the Alpha Media Inc subsidiary serving your country or write Alpha Media Inc 42 Central Drive Farmingdale NY 11735 1202 You may contact us by phone at 631 777 5500 or fax at 631 777 5599 or by email at info alophamedia net 111 Table of Contents v3 0 Patent Pending CHAPTER 1 The Software Introduction System Requirements Installing AlphaEntry Software What is a Dongle Starting AlphaEntry Exiting AlphaEntry CHAPTER 2 Basic User Operation The Visitor Touchscreen Interface The Concierge Doorman Touchscreen Interface The Emergency Off Premises Staff Other Tabs The Switch Console Qwik ID Caller Identification Call Forwarding Interception Package Tracking Using a conventional PC Keyboard Administrator Shortcuts CHAPTER 3 The Editor System Configuration The AlphaEntry Editor V3 0 Programming and System Configuration Creating System Securi
23. close an entry and or ClospAlphaEnitry change zones if needed This privilege will allow the user to add delete Edit Residents and make changes to the resident records de oae Na oon This privilege will allow the user to make changes to entry and mailroom configurations verker Less This privilege will allow the user to view logs and generate system reports 16 The Main Editor Screen EE AlphaEntry Editor v3 10 00 Clear Out Demo D D irectory je D Database Test All STR Devices Close Enter Location Name or Address 101 Broadway New York On Screen Keyboard Entries MailRooms MailRoom Weather amp Messages setup Communication Relays Welcome Fhone Codes Options Tenant Access Switch Console Camera Email STR Entry or Building Name Concierge 1 Select items to display in directory W Suite W Floor V Entry Building Name On Screen Keyboard Type Qwerty ka Default language English Idle Seconds before dearing Call Box 10 Play Voice Prompts Buttons to display for this Entry W Button 1 V Indude all NEW Residents in this entry by default M Button 2 M Button 3 Add all EXISTING Residents to this Entry Add a New Remove Entry Sel ected Entry All Entries will be sharing one phone line The Entries Editor is comprised of 11 tabbed screens Depending on initial configuration some of these tabs may not be active The following pages are descriptions of each scr
24. have access to the Door Release This resident does not have Call Down access Cirde button This resident does not have 1 access This resident does not have 2 access This resident does not have Button 1 access This resident does not have Button 2 access This resident does not have Button 3 access only on video devices This resident does not have Button 4 access only on video devices Depending on the type of facility and residents you may have need to allow some residents but not all residents door access concierge call down or emergency call access To allow the most flexible configuration for the facility needs these features can be enabled globally but some residents can be restricted from using them on a case by case basis To establish restrictions for a specific resident use the Restrictions tab located in that resident s record to check off the features that they will not be permitted to use NOTE These settings only control the QwikBus portion of AlphaEntry Door release capability through the telephone entry portion if used will still be available unless globally disabled 60 Chapter AlphaEntry Mailroom 161 Street amp River Ave Building 1 F N f A i aj olg a e mao 1 je S le E he os i w e Lobby Panel Package Notification Mail Room Package Notification INTRODUCTION One of the many headaches of building mana
25. of seconds a call can last Open Voice ONLY At an open voice entry the call will end when the resident buzzes the visitor in If the visitor is not buzzed in there must be a way for the program to end the call This has been done by limiting the amount of time the call will stay active before reverting back to a ready state for the next visitor Usual suggested time is 45 seconds but you can specify 10 to 999 seconds for this function The screen will display a countdown bar to the visitor to indicate when the call will be ending The call can also be canceled by pressing the Cancel Call button that will appear on screen Enable QwikID Concierge ONLY Check this box if this station will be receiving incoming calls and wishes to see who is calling down or calling in from outside Refer to Pg 7 for more QwikID information Both a No Phone Bill AND an outside phone line will be connected at this Entry Check this box if this Entry will use this configuration What is the Phone Number for this entry If your system will use the call forwarding option the phone number of this entry is required Otherwise it is optional but recommended Will this Entry be sending messages to Pagers If your system will use pagers check the Yes radio button and enter the serial port that will connect to the transmitter 23 Relay Board Setup 3 Tab Setup Communication Relays Welcome Phone Codes Options Tenant Access
26. personal code Click the Directory button in the upper left corner of the main Editor Screen Select the tenant from the list on the left and click the Door Monitor tab Enter a code of 1 8 characters consisting of numbers 1 and 2 video units can also use 3 and 4 An example might be 12122 or 222 Once the code is entered the code is hidden behind 8 asterisks for security reasons If a tenant forgets their number you must reenter a new code here There is no way to see the code after entry Tenant Operation To activate the door monitoring from the apartment station hold down the button for three seconds until the red light behind the 9 switch flashes to indicate the system is active The system is now set If the tenant is leaving the apartment the door must be open and shut within the predetermined delay time To deactivate the door monitoring from the apartment station enter the personal combination code using the and 2 buttons also the and buttons with the VFSE1500 video stations within the predetermined delay time If a mistake is made start your code sequence again and the system will disregard your previous entries Concierge option to enable monitoring in an apartment If a tenant comes down and has forgotten to activate their door monitor the concierge can activate it from his console To enable this ability select the Options tab for the concierge station and check the box for Apartment
27. prevent unauthorized dialing by AlophaEntry if connected to the wires going to the TW200BKAE2 handset from relays 1 amp 2 If the concierge requires unrestricted outside dialing then connect the conventional phone to the Phone OUT jack of the modem This would also allow incoming calls to the concierge ring down Please note that the RYOO8AE Relay Board would be required for this application 79 NO PHONE BILL CONFIGURATION w Unlimited Outside Dialing lf the concierge is allowed to dial out to any number as well as phone numbers listed in the AlphaEntry database then the Lobby Panel w Handset No Phone Bill w Outside Dialing Capability method on Page 61 is recommended Modifications to this wiring for concierge use would be to disregard wiring to relays 1 and 2 and connect the concierge full feature telephone to the Phone OUT jack of the modem This would allow regular use of the C O Line without intervention from AlphaEntry unless a No Phone Bill call is made at which point AlohaEntry would take command of the phone Ring down to the concierge would be available by the residents regular telephone dialing to the concierge s telephone number A dedicated C O Phone line is required for this configuration The RYOO8AE Relay Board is required for this application NO PHONE BILL CONFIGURATION w Regulated Outside Dialing If the concierge is not to be allowed outside dialing except for phone numbers listed in the
28. receiver making this system extremely flexible for all applications Any staff member with a pager listed in their record will be included in the Staff Members drop down list Their individual pager capcode is located in their staff record under the Notifications tab Select the staff members to receive pages by checking the appropriate boxes Please note that if a staff pager is checked to be notified and he is also part of a group to be notified he will receive two pages for this event TO EMAIL CELL PHONE Specific emails can be entered here to keep additional parties informed Separate multiple email addresses with a comma These addresses do not have to be in the database but would be used to keep essential parties in the notification stream Remember that emails will only alert people when they check their email For real time notification these contacts should be entered as a Staff record with their necessary contact information to receive text messages or pages For notification of parties related to a specific resident check the Notify Family Members box Resident specific email and text message cell phone information can be entered in the resident s record on the Notifications tab See Pg 49 All of these methods can be used to send notification to all that require it 59 Resident Restrictions Screen This screen is located in the Directory in the resident s record under the Restrictions tab This resident does not
29. resident record MAILMAN and give that record an access code of MAIL123 the mailman can buzz himself in to deliver and pickup mail Then hide the listing so MAILMAN does not show up on the resident directory Creating non displayed listings for any service personnel that come to the building frequently gives them easy access and also logs all their arrival times in the AlphaEntry event log Priority Listings All priority listings will display at the beginning of the AlphaEntry directory in Yellow on Black You may wish to list the building super or the management office at the top of the screen for easy visitor access The listing will also appear in its usual alphabetized location Email Address Enter this resident s main email address to give them the availability to access their information through www AlphaEntry com requires an internet connection and AlphaEntry Premium In the package tracking section additional email addresses and text messaging information can be added 4 Assigning Call Buttons to Resident Contacting Choices Up to three different phone numbers or relay codes can be entered for each resident or business A suite can be listed but not have a call button or a button only visible to the concierge On systems that interface with No Phone Bill hardware the necessary information passed to the N P B equipment will be dependent on the manufacturer of the equipment and their code
30. resistant stainless steel lobby panels and sub panels for applications where touch screen panels are not desirable and much mote The link between the two systems is the TL333 translator which allows AlphaEntry and the STR Data Bus to share information recetve and send commands to each other and unifies them to Operate as one dependable system There is only one translator in a system which must be connected between one of the AlphaEntry PCs and the STR Primary Data Bus If your facility will be using the STR QwikBus interface this chapter will cover system configuration staff operation and resident operation STR Configuration 11 Tab Setup Communication Relays Welcome Phone Codes Options Tenant Access Switch Console Camera Email STR Will this Entry be calling STR Devices Yes C No Program Address of the STR Device that will be used at this entry Program Addr Device Addess 38 F x lf This entry will be using a handset for communication if Enable Call Down to this entry gt Which button will call this entry Cirde Button Buttoni Button 2 iW Enable Door Release for this entry gt Relay Board Relay of Sec la This AlphaEntry installation will be using push button panel s Setup 51 52 and Button Inputs Will this Entry be calling STR devices If your facility will be using the STR QwikBus system in conjunction with AlphaEntry then click th
31. specify where the AlphaEntry database is located SQL Server Address Port SQL Username SQL Password Please fill in the required information on the screen and press the button Exiting AlphaEntry MailRoom f4 fire asl aay aay Pom a ar i C Fi PETOLI pl y EHE a My e a Boroi ne i e ef ia hi s 4 09P Farmingdale NY 11735 m Y U0 amp rable Partly Goudy L 49 F H S7 7F piir h Few Showers L 58 F H 65 F A Rights Aege ene To stop MailRoom Double Click anywhere on the Dark Gray Bii Milton Beale B11 Milton Beale D20 Yelena Feldman Fi 5 Leyz F718 William Kerr I Bii Milton Beale Header and the program will close or hit Esc if you have a keyboard connected B18 Serge amp Marina A 020 Yelena Feldman FOd 5 Leyz Fe William Kerr NOTE If a password is required to end the program you will be asked to enter it at this time The password will usually be the same as the AlphaEntry Editor pass code 62 AlphaEntry MailRoom Editor Configuration When AlphaEntry MMailRoom has been installed in your system additional tabs will appear in your main AlphaEntry Editor which will enable you to configure your display s in each of your mailrooms or common areas You can have as many display monitors as you need and each can be configured independently In multiple mailroom scenar
32. tab At the bottom of this screen click the New button The Person radio button is selected by default Enter your First Name and Last Name in the proper fields and then click the Add button at the bottom of the screen This adds your record to the AlphaEntry database At this time your name will appear under the list of Staff on the left Select your name by clicking on it from the list Click on the Security Access Codes tab 14 Access Codes for Staff and Administrative personnel are used to allow access to the building as well as providing personal pass codes to allow or disallow various system tasks The following fields are optional These fields allow you to specify particular dates and times that you would like specific codes to work LIC 8 23 2010 a Bisa C lt NOTE You should give at least one person Administrator access so only an Administrator can edit this tab New Code In the section above click the button Call Buttons Location Security Access Codes Notes Fhoto Notification Door Monitor Access Codes for Staff and Administrative personnel are used to allow access to the building as well as providing personal pass codes to allow or disallow various system tasks The following fields are optional These fields allow you to spedfy particular dates and times that you would like specific codes to work Code Cancel Add Code Descr Security Code
33. this Resident is located in fields will be displayed is determined at the set up for Building 1 each entry master MailRoon If the system is equipped with AlphaEntry East MailRoom the mailroom drop down box will list all available Mail Rooms in the facility for display purposes 46 Assigning Resident Access Codes Resident Access codes are used to allow residents to buzz themselves in when AlphaEntry controls the locked entry door s The administrator can assign access codes or residents can choose their own and have the administrator enter them into the database or set their own through www AlphaEntry com requires an internet connection and AlphaEntry Premium The administrator must enable this feature see Pg 31 RESIDENT ACCESS AlphaEntry can store an unlimited amount of access codes per resident The additional codes can be used for a visitor or service personnel that would need access to the residents apartment on a temporary basis Access can be limited to specific days date ranges and times by checking the appropriate boxes and setting the parameters in the Access Codes tab Access codes can be 3 to 15 characters consisting of numbers 0 9 and letters A Z By allowing combinations of 36 alphanumeric characters and requiring matching of the suite number AlphaEntry provides a very high level of security A log is kept for each system event including which access code was used and a picture o
34. AlphaEntry lobby panel use this wiring guide to properly attach the module to the RYOO8AE Board and the VVDTMF VV100D decoder Note that the incoming No Phone Bill equipment telephone line connects to the computer s modem Line IN as well as the AEDSMP tip and ring connections VY DTHE AEDSMP Decoder Open Yoice Module SERIAL PORT POREN TIP RING VV100D RELAY 1 a i I YYIGOD Isolator 5512P Fhone Line OUT IN eS Power Output for Supply Optional Amplified Speaker o9 e 826 ESET T f l rA i u 7 f Be Pg say HHA KE PW R57 2A Power Supply T1 Lobby Open Voice No Phone Bill w Outside Dialing Capability This wiring diagram shows the proper hookup when connecting AlphaEntry to an in building No Phone Bill system In this configuration calls can be made through either No Phone Bill equipment or a dedicated telephone company line The programming of the system restricts outgoing calls YYDTHF AEDSMP Decoder Open Yoice Module TIP RING VV100D RELAY 1 af Eria OE YY100D Isolator Output for Optional Amplified Speaker ah acon KE PWR5 2A Power Supply 78 Concierge Handset Installations Hodem Phone Lina OUT IN To C 0 for Standard Dialer or To No Phone Bill Equipment STANDARD DIALER CONFIGURATION Unrestricted Outside Dialing If AlohaEntry will be used by a concierge the Standard Dialer configuration
35. CD2 Input Harness In this example the S1 has been globally set for latching contacts and the S2 has been globally set le for momentary contacts E E E coe Devices can be y F LATCHING TY FE Pull Cords Push Buttons SF117 2A a i Selpi seegi Motion Sensors Pull Switches EET Light Sensors ae 6 Wireless Pendant Receivers Door or Window Contacts A z Smoke Detectors oO Limit Switches e ee Isolation Relays MOMENTARY TYPE All devices must be dry contact SF113 Push Button Switch BUS RISER devices Voltage pr oducing sionals can be used with a suitable isolation relay The QwikBUS system used with smoke and or heat detectors in not an approved fire alarm system It is only intended as a secondary notification device This diagram illustrates using a Double Pole Single Throw Emergency Switch SF119 2A to close the S1 contact on one E side to send the emergency call renar and also closes the connection 0 between a dome light L1381 eae eae and it s 24 volt DC power SF119 2A DPST LATCHING source to turn on the light SWITCH BUS RISER Note DC power for auxiliary devices such as dome lights is recommended to minimize the risk of electrical magnetic interference with the QwikBUS system 82 L382 Si Dome Lamp Will light White Bulb SF119 2A DPST LATCHING SWITCH 2 Will light Red Bulb SF119 2A DPST LATCHING SWITCH B
36. Door Monitoring can be Enabled from this Entry Select the tenant from the main directory screen when the call box appears there will be a key icon in the upper right side A gray key indicates the system is not active and a gold key indicates it is active Clicking on the key icon will turn it gold indicating that the monitor is now active The concierge can not disarm the monitor remotely but he does have the ability to temporarily shunt it for a leneth of time Concierge option to shunt monitoring in an apartment If work needs to be done in a tenant s apartment or if emergency access is needed the concierge will be able to shunt the door monitor for a selected length of time Select the tenant from the main directory screen when the call box appears there will be a key icon in the upper right side A gray key indicates the system is not active and a gold key indicates it is active If the key is gold indicating that the system is currently active clicking on the key icon will cause a drop down box to appear to select the length of time you wish to shunt the apartment The concierge must enter his password for this function which is recorded in the system log for security purposes When the apartment is shunted the key will turn red The system will automatically restore to active status when the time is up The concierge can restore the apartment to active earlier by clicking on the key icon and clicking yes on the pop up cancel shun
37. ODUCT THE SOFTWARE PRODUCT AND ANY RELATED DOCUMENTATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OR MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SOFTWARE PRODUCT REMAINS WITH YOU THIS SOFTWARE IS DISTRIBUTED ON A FREE 90 DAY TRIAL BASIS IT IS THE CUSTOMER S RESPONSIBILITY TO FULLY USE AND TEST THIS SOFTWARE BEFORE PURCHASING TO DETERMINE IF THE SOFTWARE MEETS THE CUSTOMER S NEEDS AND PERFORMS TO THE CUSTOMERS 100 SATISFACTION IF IN ANY WAY THE SOFTWARE IS UNSATISFACTORY OR IS NON FUNCTIONING THE CUSTOMER SHALL NOT REGISTER OR PAY FOR THE SOFTWARE ONCE THE CUSTOMER REGISTERS OR PAYS FOR THE SOFTWARE THE CUSTOMER HAS ACCEPTED THE SOFTWARE AS IS AND WILL NOT BE ENTITLED TO ANY REFUND OR COMPENSATION OF ANY KIND 8 LIMITATION OF LIABILITY To the maximum extent permitted by applicable law in no event shall Aloha Media Inc or its suppliers be liable for any special incidental indirect or consequential damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or any other pecuniary loss arising out of the use of or inability to use the SOFTWARE PRODUCT or the provision of or failure to provide Support Services even if Alpha Media Inc has been advised of the possibility of such damages In any
38. OFTWARE PRODUCT Transfer You may permanently transfer all of your rights under this EULA provided the recipient agrees to the terms of this EULA Support Services Alpha Media Inc may provide you with support services related to the SOFTWARE PRODUCT Support Services Use of Support Services is governed by the Alpha Media Inc polices and programs described in the user manual in on line documentation and or other Alpha Media Inc provided materials Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA With respect to technical information you provide to Alpha Media Inc as part of the Support Services Alpha Media Inc may use such information for its business purposes including for product support and development Alpha Media Inc will not utilize such technical information in a form that personally identifies you without your permission Compliance with Applicable Laws You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT 3 TERMINATION Without prejudice to any other rights Alpha Media Inc may terminate this EULA if you fail to comply with the terms and conditions of this EULA In such event you must destroy all copies of the SOFTWARE PRODUCT 4 COPYRIGHT All title including but not limited to copyrights in and to the SOFTWARE PRODUCT and any copies thereof are owned b
39. Press the Add button to save the contact to the database Editing contacts To edit a contact of any type highlight the selected entry from the appropriate list on the left of the Contacts Editor Screen and make your changes to the fields as needed The updated information will be saved to the database automatically Deleting contacts To remove a contact of any type highlight the selected entry from the appropriate list and press the Remove button Enter the Security code to complete the deletion Save Settings When exiting the Editor program AlphaEntry will ask if you would like to launch the application Choosing Yes will automatically launch the AlphaEntry application Choosing No will bring you back to Windows Chapter The STR QwikBUS AlphaEntry Interface Alpha Communications in conjunction with STR Elektronik GmbH has developed an interface between AlphaEntry and the STR QwikBUS system QwikBUS is a looped 2 wire digitally addressable intercom system that interfaces with and is controlled by AlphaEntry This enables AlphaEntry to provide many unique and valuable additional features such as direct digital intercom communication with call down capabilities to a concierge as well as up to four other locations a highly optioned emergency call system with pull cords and other available devices resident check in building alert inputs door monitoring custom vandal
40. RING VV100D RELAY 1 Phone Line OUT IM Y DTMEF Decoder POLARITY CRITICAL E Y10000 Isolator 5512F gm Power Output for Supply Optional Amplified Speaker i j Ai ai aaa HHH Pay aly a KE PWA5 27A Power Supply 75 Lobby Panel w Open Voice Std Dialer w N P S Option This wiring diagram shows the proper hookup when connecting No Phone Service dummy phones to AlphaEntry There may be 2 to 4 relays available for dummy phones on the existing RYOO8A Board 1 Each dummy phone requires one relay Up to 15 additional RYOO8A boards can be chained on the same serial power cable 15 x 8 120 maximum available relays on Board 1 Y DTMEF AEDSMP Decoder Open Yoice Module TIP RING VV100D RELAY 1 Phone Line ne SERIAL PorT OUT IN ai Y 1OOD Isolator E 5512P A Power Output for Supply Optional Amplified Speaker Power ito FE AENPS NPS Module EL Dummy Fhone controlled by relay 6 al Dummy Phone i controlled by relay 7 j i i T ES pey x amp i li ILERE s lt lt Tire TI W a is lr trent 3 Pe es ta THH T T E i gt iii 1 Dummy Phone controlled by relay 5 1 f EE PWR5 2A Power Supply a ES OE e e N P S No Phone Service 76 Lobby Panel w Open Voice No Phone Bill When installing an AEDSMP open voice module on an
41. US RISER This is an illustration of wiring a two bulb Dome Light LI382 to differentiate between an S1 device being actuated lighting the white bulb in this example and an S2 device being actuated lighting the red bulb One side of the double pole switch closes the connection between the Slor S2 input and the other side completes the circuit to the respective bulb Other wiring methods can allow you to operate multi color dome lights denoting specific devices or locations regardless of them triggering the S1 or the S2 alarm Please note that when using a device to illuminate a dome light the devices must be latching A momentary device will only illuminate the light for the time of the switch closure unless additional electronics are included to latch the momentary closure 83 Appendices Appendix A Creating Your Own Custom Graphics AlphaEntry allows you to add your own graphics as a background for your Welcome Screen Whether you want pictures of your building a neighborhood map a text message announcing an event rental information telephone numbers advertising or other ideas you may have this can be done quite easily following these guidelines A picture size of 1024 by 768 pixels or 800 by 600 pixels will fill the screen nicely and is the best size for the display AlphaEntry 3 0 features automatic scaling of pictures for both 4 3 standard and 16 9 wide screen format monitors making slideshow designing and ma
42. aEntry Editor to allow the administrator to input names locations and phone numbers as well as set administrative options easily To access the Editor click the AlphaEntry Editor Icon on your desktop If you are currently running AlphaEntry type EDIT at the on screen keyboard then hit the Reset button or if equipped with a keyboard at this station type in EDIT and hit Enter see Pg 12 Administrative Shortcuts If a security code has been set the code entry pad pops up as shown below Please Enter Your Security Code 2 3 Security codes can be any combination of alphanumeric abc def characters A Z and 0 9 and must be a minimum of three characters in leneth Security codes are not case sensitive hik int D O 8 ty Touch or click the keypad buttons to enter your alphanumeric oT tuv 8 wxyz 9 code If your station is equipped with a keyboard you may type your security code and hit Enter Once your code is entered the Main editor screen will appear Although it is not required for system operation we recommend creating an administrator security code if you have not already done so to prevent unauthorized changes or viewing of data and system configuration settings To establish your access code you must create a record for yourself under the Staff Other tab To make a new record and establish a security code for yourself From the Editor Main Screen click the eect Button Click on the Staff Other
43. allows the concierge outside phone call capabilities as well as calls placed through AlphaEntry by simply dialing from the attached telephone The RYOO8AE Relay Board may not be required for this application unless door release or switch console options will be used Calls placed to the concierge on this phone line will show up on the AlphaEntry display as incoming calls If the C O line has optional Caller ID capabilities then QwikID will display the incoming phone number If the calling phone is contained in the AlohaEntry database the Name and Suite number provided in the contact s record would be displayed only For more information on QwikID refer to Page 7 STANDARD DIALER CONFIGURATION Limited Outside Dialing lf the concierge is not to be allowed outside dialing except for phone numbers listed in the AlphaEniry database please contact Aloha Communications 1 800 666 4800 to discuss the options that would be best suited to your application STANDARD DIALER CONFIGURATION w N P S option If the concierge is not to be allowed outside dialing except for phone numbers listed in the AlphaEntry database then the Lobby Panel w Handset Std Dialer w N P S method on Page 59 is recommended This will allow communication with all contacts listed in AlohaEntry including dummy phones for residents with No Phone Service A conventional Phone may be used instead of the Alpha handset but will still be controlled to
44. an be enabled or disabled in the AlphaEntry Editor to customize the application to suit your building s unique needs and security issues 33 Switch Console Configuration 8 Tab continued To Add a switch console activated relay 1 Switch Label Using the appropriate fields below the main box enter a label to identify the switch function This label will be displayed on the button 2 Relay Board Number Enter the Relay Board Number for the relay to be used 1 16 3 Relay Number Enter the Relay position on the board 1 8 4 Relay Type Specify if this relay will be used as a latching toggled switch Push ON Push OFF or a Timed switch after pressing the switch the relay will remain active for a specified amount of seconds If the switch is timed enter the time duration the relay will remain active between 0 1 999 seconds 5 Add Switch When finished press the Add Switch button To Delete a switch console activated relay 1 Highlight the switch to be deleted 2 Press the Remove Selected Switch button To Edit a switch console activated relay 1 Highlight the switch to be edited 2 Edit the switch information in the fields provided below and then press the Add Switch button Concierge sy se mmunications Pat Pend AlphaEntry w3 o gt il Switch Console Tab When a switch is activated on screen its pilot light will glow red to indicate the switch is on
45. an installed option package delivery and resident pick up times will also be logged and viewable here l AlphaEntry Log Viewer v2 00 00 Location Terrace Green Apartments as Change Database Close NPS Call Wed 7 25 11 16 25AM ri A Display Logs tor 7 72572007 Count 146 Button 1 Martinez Arlene 569 Building 1 Visitor Photo DTMF Relay Call Wed 7 25 11 15 31 AM Tone 9 Thomas Henry 1740 Building 1 Phone Call Wed 7 25 11 15 22 AM Button 2 Thomas Henry 1740 Building 1 NPS Call Wed 7 25 11 11 03 AM Button 1 Carolla Dennis 237 Building 1 Phone Call Wed 7 25 11 10 41 AM Button 2 Aziz Rachel 320 Building 1 DTMF Relay Call Wed 7 25 11 08 59 AM Tone 9 Hunter Martin 377 Building 1 Phone Call Wed 7 25 11 08 44 AM Button 2 Hunter Martin 377 Building 1 DTMF Relay Call Wed 7 25 11 08 14 AM reese o o The Event Log Viewer is a separate software application that can be installed in any computer that has the ability to access the server to enable authorized persons to view the calls placed at all entries If an entry is equipped with a connected camera still shots of all visitors will also be included The Event Log Viewer software does not require a Dongle for operation which would enable a security guards PC to monitor real time or review previous entry activities When an event is highlighted in red it indicates a failed access attempt If an event with a still picture is selected the picture
46. aracters of the Last Name or the Suite Number will filter the listing until you can easily find who you are looking for If you wish to also filter by the First Name field you can check this box Show a Package Icon in Tenant Listing If checked will display an icon when a tenant has a package or message waiting for them CONCIERGE USE OPTIONS Show Tenant Notes in Call Box will display any notes pertaining to the resident This is recommended as a concierge option and not used on a visitor entry panel Show Tenant Photo in Call Box will display a picture of the tenantt This is usually a concierge option and not used on a visitor entry panel Messages can be sent from Call Box Email Cell Pager This checkbox allows the messaging icon to be visible within the call box so that Staff and Tenant text messages can be sent to pagers cell phones or by email For further information on Pager system configuration please refer to Pg 67 Package Delivery amp Pickup can be done from this Entry allows processing of tenant packages through this entry master This procedure is done through the tenant call box by clicking on the package icon For further information on the Package Tracking options please refer to Pg 37 On Package Arrival turn on STR message LED in Apartment automatically turns on a tenant s message light when a package arrives for them and is entered into the system Apartment Door Mo
47. ard Number Relay Number of Seconds Relay is active Description optional Relay Setting Example 29 Options Settings 6 Tab In Tenant Listing Sort Residents by Suite Indude First Name in Tenant Listing searching lf Show a Package Icon in Tenant Listing if there is something waiting for them to be picked up The following options are only recommended for Concierge use Show Tenant Notes in Call Box Hide On Screen Keyboard Show Tenant Photo in Call Box Display Emergency and Off Premises Tabs Messages can be sent from Call Box Email Cell Pager W Display Staff Other Tab Package Delivery and Pickup can be done from this Entry Display QwikCAM button On package arrival turn on STR message LED in apartment Display Minimize amp Close Button Apartment Door Monitoring can be Enabled from this Entry Call Forwarding Options W This Entry can Forward its Calls to another Entry When Call Forwarding is enabled calls will be forwarded to Concierge 1 Options Screen In Tenant Listing Sort Residents by Suite Checking this box allows an entry or concierge screen to display tenants by ascending Suite number instead of alphabetically by tenant last name To also include First name field in the search check the Include First Name Box also Include First Name in Resident Listing Search When searching for a resident on screen typing either the first few ch
48. art with a clean database and enter real information for that facility but if using a computer for a demo you may wish to use and or modify the provided demo database If you choose to use the demo database initially to acquaint your staff with the editing procedures you may clear the demo database After the installation is complete you will be instructed to insert the USB Dongle into any one of the USB ports on that computer The dongle is not required for use of the Editor or Log Viewer If a dongle is not installed AlphaEntry will operate in Demo Mode which will allow full functionality for a period of 30 minutes and then require a restart The Demo Mode is only allowed 200 starts When in Demo Mode the main screen will show DEMO Mode in the upper right corner and indicate the number of starts used What is a Dongle A Dongle pronounced DONG uhl is a mechanism for ensuring that only authorized users can use specific software applications This is your software key that plugs into an available USB port on your computer Like a key no two Dongles are alike The AlphaEntry program accesses this key for verification while running Removing this key while using AlphaEntry will not allow the program to run but will allow you to use the AlphaEntry Editor If for any reason your Dongle is lost or damaged you must obtain another from Alpha Communications Starting AlphaEntry To start AlphaEntry Double Click
49. as needed to fit your specific facility It also allows access to the resident database to add delete and modify your resident records Because AlphaEntry 3 0 can be used with multiple entries or masters and since each system is different in it needs the editor is set up to allow each entry to be configured independently as required by the physical location and facility layout Two examples of this follow A simple application 123 West 73 Avenue is an apartment building with a front and side entrance There is no concierge or attendant This scenario would require the following Will Display Te aa ee Side Entry All residents A more complex application Miami Luxury Towers is a gated community consisting of 4 separate buildings There are 2 concierges located in Building 1 and there are 3 gate entrances to the facility Gate 1 is exclusive to Bldg 1 Bldg 1 and Bldg 2 have one entrance and share a second common entrance at the rear Bldg 3 and Bldg 4 have one entrance each The breakdown of this scenario would be The versatility of AlohaEntry 3 0 enables you to configure difficult facilities in the easiest way possible 13 Programming and System Configuration Creating System Security Codes The information displayed in the AlphaEntry application is maintained in a database file This file stores resident and business names locations and necessary contact information Alpha Media Inc has developed the Alph
50. assignments These settings are global for all the S1 S2 and Buttons 1 through 4 in the system Note that all inputs buttons have separate tabs and can be configured individually for different purposes NOTE Buttons 3 amp 4 are only available with the QwikBus video monitors 55 The S1 S2 Button Input Setup Box Setup Display Alerts Notifications Description Disable Input Apartment Emergency Pull Cord Type of contact closure Locking M aintained v Delay before activation seconds 1 60 optional Turn on Audio Yes fon Call Back to an STR open voice device Log Input Yes m _ _ _ a 1 et _ zj a aoe Peter al a o th oe Setup STR S1 amp S2 Inputs x Sa Description Enter a label for the devices that will be connected to all S1 or S2 inputs Enter a label for Buttons 1 2 3 amp 4 if used Disable Input Checking the box in the upper right hand corner will disable all S1 S2 B1 B2 B3 or B4 inputs selected individually from their respective screens Type of contact closure From the drop down box select one of the two options either a locking maintained device or a momentary self resetting device Delay before activation If a resident actuates a latching type device this allows the device to be reset within the allowed delay time without setting an alert If the contact is still closed after this gra
51. ay before scroling begins 1 ii when it is necessary to display a large Delay after scrolling stops i second s amount of packages Either way you Scroll Speed gt can specify how often the screen will refresh with updated information For a Single page Display The screen will refresh every 1 60 seconds depending on the number you put in this box The default is 10 seconds For a Multiple Page Display When the number of packages exceeds what will fit on a screen at one time the display will scroll from the top of the list to the bottom of the list wait for a set amount of time then it will start the refreshed display from the top again Delay before scrolling begins You may set the delay at the top which is the time between it first appearing on the screen until it starts to scroll from 1 to 60 seconds Delay after scrolling stops You may set the delay at the bottom which is the time between the end of the list on the screen is shown until the screen refreshes and starts from the top of the list from 1 to 60 seconds Scroll Speed Depending on the size of the monitor and the display resolution you may find that the scroll speed is too fast or too slow You may set the speed of the scrolling from 1 to 5 using this field 64 Display Background Settings Text Color Suite Name Color Delivery Type Color na Background Gradient Options f Color Gradient Image Date Time Color a Shadow Color
52. buildings the building numbers can be listed Please check the appropriate boxes for your needs at this entry master Select items to display in directory W Suite Floor Entry Building Name On Screen Keyboard Type Alphabetical Idle Seconds before clearing Call Box 10 Buttons to display For this Entry W Button 1 W Button 2 W Button 3 Directory Display Options On Screen Keyboard type The Keyboard can be set to Alphabetical or QWERTY keyboard style depending on preference Default is Alphabetical With multiple entries each entry can be configured individually Idle Seconds before clearing call box Determines how long a call box will display When a name is selected a call box will pop up If a call is not initialized within this specified time between 5 to 999 seconds the call box will automatically close and control will revert to the main directory A recommended setting for this time is between 5 15 seconds If the duration specified exceeds the Idle Settings before re displaying Welcome Screen value a warning box will appear after entering that value 20 Entry Setup 1 Tab continued Buttons to display for this Entry Because AlphaEntry can interface with many different communication devices the buttons can be used to connect to a resident s intercom telephone dummy phone cell phone or work phone Up to three buttons can be programmed for each resident With a Conci
53. call center Yes No Button Label For Deliveries Touch Here Button Color Button Text Color Relay Board Number i Relay Number l4 Relay active length D 5 Seconds Button Image package bmp G1F IPG 6MP file located in the AlphaEntry Skin folder For Deliveries Touch Here amp Press for Assistance In some facilities there may be a need for a visitor or delivery person to contact a staff member off premises call center or even ring a bell at a location AlphaEntry allows you to place a call box on the Welcome Screen which when pressed will close a dry contact relay on the optional RYOO8AE board if you use a door release controlled by at this entrance you probably already have this board as part of your system This call box can be easily customized for your specific needs in the editor with the fields shown above To configure this call box Select the YES Radio button Button Label Enter the text you wish to show on the button Button Color Click on the color box and select your choice of Call Box Color Button Text Color Click on the color box and select your choice of Text Color Enter the Relay Board and Relay number you wish to be energized when this button is pushed Relay Active Length Enter the duration of the relay closure in seconds 0 1 to 999 seconds Enter an optional icon The text message and icon will automatically center within the box as shown in the example above
54. ce period the system will react as configured This option is only available to a latching maintained device and will be disabled in the case of a momentary self resetting device There are many devices available which are compatible with AlphaEntry For specific needs contact us for additional choices and customized solutions Turn on Audio Normally if resident suites are equipped with STR open voice stations when the system receives an emergency call the concierge will pick up their handset when alerted and ring back the calling resident station The resident would then press the ON button and talk If Turn on Audio is enabled when the concierge calls up the resident station will sound a warning beep that voice is being automatically enabled and then the concierge or responder can speak directly to the resident through the open voice station In a situation where a resident cannot reach the ON button due to distress this is a very important feature Please keep in mind that emergency devices associated with the resident s station may be located distant to the station itself possibly even in a different room which would hinder voice communications or the resident may be unable to reply so the staff should be instructed to physically respond to these calls if there is no voice communication Log Input Select Yes or No from the drop down box Selecting Yes will log date and time of closure each time the device is
55. ce Personnel Access information If your application requires access for a mail carrier or other service provider requiring access and you wish to allow entry through the lobby touchscreen you must answer this question yes and follow these steps Make a new commercial listing putting Mailman in the Business Name field Make a non existent Suite Example M Check the Hide Listing Box so Mailman does not show in the resident listings Enter a Resident Access Code of your choice Example 123 ee The Mail Carrier will now be able to release the door by entering M123 at the lobby panel NOTE A standard Postal Lock can be interfaced with the system however there will be no record of access in the event log This procedure can be used for other service personnel that require building entry on a regular basis By listing each service person and their pass code separately the event log will display time and date of access for each person 32 Switch Console Configuration 8 Tab Switch Console Configuration 8 Tab Setup Communication Relays Welcome Phone Co des Options Tenant Access Switch Console Camera Email sr Switches that can be used to control external relay Fevalam Call to Labby 1 2 0 Switch Front Light 10 Seconds 1 l 10 0 Open Front Door 1 8 2 0 Side Light 1 10 Toggle Emergency Light 1 6 Toggle Test B2 R1 2 1 Toggle Switch Label Relay Board Number
56. d Using the Radio Buttons select whether the entry is a Residential or Commercial Listing Near the top of the window you may enter the Suite number or location within the building if you wish it to be listed on the Directory Screen or leave the suite number empty so that the number will not show for privacy and security reasons RESIDENTIAL COMMERCIAL Enter the first name of the resident Enter the Business name as you want it displayed Enter the last name of the resident Enter the Start sort position for Alphabetizing The Start Sort Position allows the administrator to determine the sort position of the business Residents are alphabetized automatically by Last name In the example Dr William Gold DDS Name then First Name or Initial If the administrator wishes to sort the name under G that would be the 13 character so 13 would be entered in the Start Sort Position text box Please Note Spaces and punctuation are included in the number of characters Hiding a Listing The Hide check box on the right side will make that button position invisible preventing calling to that number or intercom but will leave the information available for system use Hiding a listing enables you to store information that is not displayed at any of the lobby or concierge screens Why would you want to do this Residents can be listed by Suite Number also see Option Settings on Pg 29 If you create a
57. d at this Entry What is the phone number of this entry 631 555 5302 optional only required for Call Forwarding option Will this Entry be sending messages to Pagers Yes No Enter the Serial Comm Port used by the Pager Transmitter 7 Will this Entry be using a Modem to dial out If your system will use a dedicated phone line or no phone bill equipment the computer will require a modem to interface to those connections Please refer to System Requirements on Pg 2 to determine the correct modem type If the Yes radio button is selected the following questions will need to be answered If the No radio button is selected the following questions will be grayed out and not required for this entry Specify the modem to dial out You will most likely have only one choice available unless your computer is equipped with multiple modems If using an external modem you may enter a Comm Port number Select the type of device you will use to Talk Listen when dialing out Choices are Open Voice Brown Box Open Voice Lt Gray Box Handset Black Box Handset Brown Box or Phone connected directly to modem Each entry master can be configured independently Enter the Serial Comm Port used to connect the open voice interface board If Open Voice speaking has been selected above you must specify which serial port will be connected to the open voice interface boards Otherwise this field will be grayed out Maximum number
58. d on the system a panel link button will also be visible in the STR device button box shown above This will enable the TT33 2 to call to the apartment station s when the corresponding panel button is pressed et O32 Typical 3 i 4 TT33 2 es od Entry Panel DEF 8 we 10 To link apartment stations to a TT33 2 panel 1 Be sure all other QwikBUS devices are off except for the translator 3 Click the Button in the resident editor Lf this button is not visible this system does not have a 1133 2 attached to it 3 Press the associated button at the TT33 2 panel It will link with all the devices specified in this button box If additional devices are added to the apartment at a later time it will link to them automatically Selecting Locations to Display Resident In large facility or multiple building scenarios you may want to list the resident only at a main gate the splay thes Resident at mines Concierge s screen and the resident s specific building entrance To do this check the boxes for all the locations that you wish the resident to be displayed All Call Buttons Location Access Codes Notes Fhoto No w Building 1 Building 2 w Conderge 1 available locations will be shown in the list box C m p Enter the Floor number or name and the Building if iB laima applicable All entry masters in the complex will be i available in the drop down box Whether or not these Building
59. dditional cost After touching the screen to initialize a session the directory screen will display accompanied by onscreen and voice prompts in the requested language Residents and or commercial residents will display in alphabetical order residents by last name companies by special order determined by the administrator ex Dr William Gold D D S could be alphabetized by G The up and down arrow buttons can be used to scroll the listing or the visitor can touch letters or numbers to search All listings of the last name company or suite number that match the entered letter s will display If a match is not found the screen will reset and the visitor can try again When a name is selected the call box will display and list the available contact method s At this time the visitor can press the call button to call the resident or press the Cancel button to return to the Directory screen After a predetermined time the directory will close and revert back to the screen saver slideshow image s When the call is placed a countdown timer is displayed to inform the visitor how much time they have before the call is automatically ended The administrator determines the call duration In a large system with multiple entries and heavy traffic this call time can be made shorter to reduce wait time In a small single entry system a call timer may not be required All visitors that are waiting at any entry panel for a call to g
60. e Work Conference Room etc if no label is given the button will just say CALL 4 Enter Comments displayed next to Button as required 43 Entering N P S Codes No Phone Service or Dummy type Telephone Button 1 Call No Phone Service Location DialNum Relay SR f NPS Tel Hide Board Relay Button Label Comments displayed next to Button 3 4 Suite Intercom Do not call after 10 00 PM 1 Choose button 1 and click the radio button NPS Tel 2 Enter the No Phone Bill Equipment code in the Board Relay fields 3 Enter a Label such as Suite Cell phone Work Conference Room etc if no label is given the button will just say CALL 4 Enter Comments for Button such as No Calls after 10 00 pm Call here 8 00 5 00 etc NOTE NPS Available on 1 button only Entering Relay Information system must be equipped with Relay Boards Button 1 Activate Relay C DialNum f Relay STR NPSTel Hide Board Relay Length Button Label Comments displayed next to Button 3 4 l 0 Suite Intercom Do not call after 10 00 PM Optional relay boards are used to interface with a new or existing in house intercom system AlphaEntry can be used with most any intercom system that requires a dry contact to initiate a call To enter information tying a relay to a button 1 Click the radio button Relay After this is selected the relay fields will appear 2 Enter the Board number in the fir
61. e Yes radio button to enable the rest of the configuring questions 52 STR Configuration 11 Tab continued The STR Translator will be connected to this entry on Serial Comm Port Enter the port number that the serial cable or serial to USB cable between the translator and the PC will be connected to AlphaEntry will only allow one translator to be connected to the system and all STR component address programming must be done through this PC Only the PC directly connected to the translator needs to check this box Additional entry masters do not require this box to be checked to communicate with the STR devices Programming the STR device that will be used at this entry If this is a concierge master you will program the handset or open voice station by clicking the button and then holding down the circle button or Q on the station device for approximately 5 seconds until the station gives a confirmation beep After successful programming the device address in hexadecimal will be listed in blue to the right as shown in the above example There are over 65 000 address combinations To clear the device address field click the x button If this entrance will be using a TT 33 device instead of programming through the system you will be prompted to enter the device number set by the dipswitches at the TT 33 type device TT33 TT33 2 or TSMT NOTE Programming of all STR devices must be done at the PC where the TL333 T
62. e icon and then lift your handset to return the call Click the Green Call button to return a call Click the Red X button to remove a call from this list Once the call has been r eturned and the Hide QwikID Box resident has answered the call bar will turn blue as shown in the second picture QwikID Recent calls received If you need to you have the capability to ieai temas ones transfer their call to another QwikBus device As an example the resident you are speaking with wishes to contact the garage to have their car brought around You can transfer their call to the garage valet by clicking on the blue transfer icon on the left and then select the device to call from the staff location or the Click the Green Call button to return a call Click the Red X button to remove a call from this list main directory then hang up The receiver of Hide QwikID Box the call must have a QwikBus FSE1500 intercom to receive the call 54 Optional S1 and S2 Apartment Inputs Apartment Emergency Pull Cord In an emergency call his wife Suzanne Cell 516 555 1234 Work 631 555 9876 Call Resident Emergency Call Alert Screen An optional model ECD2 dual input connector attached to an FSE1500 series apartment station will allow easy connection to emergency devices smoke detectors wireless pendant receivers motion sensors or other dry contact signaling inputs These connections are the heart of the AlphaEntry
63. e is not entered within this time the concierge s will be notified by a popup emergency call with audio alert identifying the apartment and tenant information The concierge can then place a call to the apartment to determine if there is a problem You may wish to enter a prearranged password in the tenant s emergency notes which will show when the alert pops up to verify the tenant s identity when calling up to the apartment Door Monitor Setup in Editor In the AlphaEntry editor select the entry that has the STR Translator connected to it Click on the STR tab Click on the button Setup 1 S2 and Button Inputs Select the S1 or S2 Input tab that you will be using This is a global setting for all S1 or S2 inputs In the Setup tab enter a description for the concierge alert such as Apartment Door Monitor In the Type of contact closure field select Door Monitor from the drop down menu If a normally closed type of door switch is used check the box to the right If the door switch is a normally open type leave the box unchecked Recommended settings Delay before activation leave blank Turn on Audio Yes Log Input Yes In the Display tab select Yes on the Display On Screen drop down menu and Emergency notes in the Display Notes box The length of delay before activation is set in the STR tab of the main editor screen and has a default value of 45 seconds 68 Tenant Personal Code To set a tenant
64. ectory screens and will reset the search parameters A subsequent press will return you to the previous screen If no search string has been entered it will return you to the previous screen on the first press The Switch Console as well as the on screen tab operations can be easily operated by clicking them with the mouse For user convenience if this station is equipped with a touch screen AlphaEntry is designed to recognize both input methods simultaneously If this station will have a standard keyboard attached you may wish to hide the on screen keyboard on that station s Option tab see pg 30 for more information Administrator Shortcuts Type these 4 letter codes in at an entry or master either by the onscreen directory keyboard or a standard keyboard if equipped and then click the RESET button or Enter key to shut down the entry master to access other AlphaEntry components EDIT Shuts down the entry and invokes the Editor at this entry only the rest of the system will be fully functional if the Editor Software is installed on this Entry Master ZONE Change this Entry Master to another Entry Master or change to another database C x Shuts down the entry and invokes the Log Viewer EXIT Shuts down the entry and returns control to Windows 12 Chapter AlphaEntry Editor V3 0 Editor Introduction The AlphaEntry Editor allows persons with administrative access to configure all entries masters
65. ed You can have the ability to control lobby lights taxi lights gates elevator calls cameras or any other device that uses a momentary or latching dry contact closure to operate for safety considerations this feature is not recommended for unsupervised garage door opening or closing Calls to the concierge telephone if equipped with caller ID and a CID capable modem features on screen QwikID which not only displays the calling number but also will search the resident database to show the residents name and apartment QwikID allows handy one touch call back and automatic received call logging AlphaEntry also enables you to manage your resident s package deliveries logging both delivery and pick up time date and notifying your residents at the lobby panels and or by email or text messaging depending on configuration AlphaEntry MailRoom is an optional add on that will allow you to have displays in your mailroom s to let your residents know they have received packages as well as view building announcements local weather forecasts and mote AlphaEntry can be configured to allow your residents to notify a concierge security guard or main office in the event of an emergency by using optional emergency voice call stations or other devices in their residence These features are invaluable in an Assisted Living scenario All these available features can be enabled or disabled in the AlphaEntry Edito
66. een and information on all the questions related to them Each Lobby panel Concierge station or Gate panel is fully configurable separately to be able to fit the needs of the facility In the above example you will see that Concierge has been selected All the tabs to the right are only for the Concierge station 17 Explanation of Editor On Screen Buttons Change Database Add a Mew Entry Remove Selected Entry On Screen Keyboard Close The Directory button at the upper left corner of the Editor screen will access the AlphaEntry directory database to allow additions deletions and editing of resident emergency off premises and staff location information to be displayed This button is visible from all Editor tabs See Page 26 Entering Contact Information for further editing information The Change Database button allows you to change to a different database for editing and configuration This is usually done when editing several different systems from a remote location by Internet access Pressing this button will open the window below AlphaEntry SQL Server Database Settings Enter your user name password server Username F d T a address and the port number of the system E Ste Ein you wish to modify and then click on the 192 168 1 100 1433 Connect to Database Button Connect to Database Database Selector Window If this button is visible you are operating the system with t
67. een format 128 Megs of Ram minimum One Available USB port for USB Dongle USB Dongle provided with AlphaEntry software Requirements for optional features e One additional USB port if Touchscreen is being used e One available serial port or additional USB port with serial adapter if relay boards will be used e CallerID capable Modem Dedicated Phone Line and Concierge Handset Lobby Handset ot Lobby Open Voice Module are required to call to Suites e Camera for Optional Event Log still pictures e USB Grabber video converter if using a coax type camera e Additional equipment may be required for special customized applications Please contact Alpha Communications for more information e Internet or LAN connection for remote updating and multiple entrance applications e Internet connection to allow residents to access AlphaEntry to update their information and preferences For additional requirement information for the optional AlphaEntry MailRoom add on please refer to the AlphaEntry MailRoom manual IMPORTANT SYSTEM NOTES To prevent conflicts between AlphaEntry and other installed software it is highly recommended that the computer be used exclusively for AlphaEntry and not loaded with any additional software ot used for any other purposes with the exception of additional Alpha Media products designed to work in conjunction with AlphaEntry In addition all screen savers and system power
68. erge station usually all three buttons would be available to call the resident So even if the resident was not at home 1 button you could reach them on their cell phone 2 button or even a work number 3 button in the event of an emergency or situation that would require immediate contact On an entry panel used by visitors you might want to display the 1 button for the suite phone only Each Entry Master can be configured to show one two or all three buttons or even no buttons if you want to use that particular entry as a directory without contact capabilities Every effort has been made to make AlphaEntry flexible enough to be easily configured to your facilities needs To configure the buttons that show at this entry check the boxes for the buttons you want visible Default Language AlphaEntry prompts can be displayed in English French German Russian and Spanish You can even use a different language at each entrance if you wish Simply select your languages of choice from the drop down menu shown below Tenant Access Switch Console Camera Email STR Language buttons shown a French German Russian i Default language English Play Voice Prompts Language Display Options Buttons will appear on the main screen to allow visitors to select their preferred language during their session with AlphaEntry When their call is done the entry will return to the default language which must be
69. ernet If you try to login to your database from the Internet outside of your local network with the IP address you use on yout local network it will not work Once you know what your public IP address is you will then need to go into your firewall router that you have your database behind and setup port forwarding Basically what needs to be done is any traffic that comes into your firewall router on port 1433 the default port number used by the SQL Server needs to be forwarded to the local IP that you have your SQL Server database running on For example if the local IP address of your database is 192 168 1 100 then in your firewall router settings you will need to specify that any incoming traffic on port 1433 be forwarded to 192 168 1 100 IMPORTANT The machine that the SQL Server database is located on may also have its own personal firewall software on it for more security in addition to your hardware firewall Please see Appendix H Windows Firewall Exceptions 87 Appendix E Importing Residents from another Data file To assist in entering basic Resident information AlphaEntry will allow the importing of Comma delimited files a k a Comma Separated Values CSV Excel files saved in CSV format can be used providing the fields are setup in the proper order Many other spreadsheet programs also support this file extension To start this process click the button on the bottom left of the Resident Editor main
70. ese notes are read only and can only be changed in the Editor o PICTURE There is a picture on file of the resident which can be viewed by clicking that ICON icon A text message can be sent to this Staff member s or resident s cell phone MESSAGE and or email Clicking on this icon will open the messaging window Staff ICON member paging can also be accessed here Paging can only be sent from the PC with the paging transmitter attached at this time ia PACKAGE This resident has a package to be picked up The number below the icon ICON indicates the number of packages see Pg 9 for more details KEY lt ICON This resident has the door monitor option see Pg XX for more details All calls made by the Concierge through AlphaEntry are logged and the numbers are not displayed on screen to maintain resident privacy The Concierge can be equipped with a phone that can dial out for calls not listed or be restricted only to AlphaEntry listings Emergency Off Premises Staff Other Tabs In addition to the regular directory screen tabs can be turned on for emergency phone contacts and off premises listings enabling the Concierge to place calls from AlphaEntry as easily as contacting residents The Staff Other tab can be used to have call buttons for all personnel or locations i e restaurant garage pool housekeeping etc for quick and easy communication All these tabs can be enabled disabled separately in
71. export a copy of your resident database in a Comma delimited files a k a Comma Separated Values CSV so that you can use the information in a spreadsheet such as Excel To start this process click the button on the bottom left of the Resident Editor main screen The screen below will appear J L Poranna v araeo y T Save as type CSV files csv Browse Folders Determine the folder you wish to save it in name your file and press save to generate the converted file Most spreadsheet and database programs support the csv file format Appendix G Using AlphaEntry through a PBX system If you are dialing through a PBX and need to dial a 9 before getting an outside line you will need to make the following modifications in the Windows Registry Go to the folder HKEY_Current_User Software Alpha Media Inc AlphaEntry par In the right column click the right mouse button and select New gt String Value Name it prefix then double click on it and change the value to 9 This modification will automatically dial a 9 before all numbers dialed out from AlphaEntry 89 Appendix H Windows Firewall Exceptions All versions of Microsoft Windows since XP Service Pack 2 have a software firewall built into the operating system Also many different types of anti virus packages have a software firewall in them that block any outside access to the computer To properly setup AlphaEntry you may need to co
72. f the visitor if equipped with a camera for additional security tracking ability These logs can be found in your AlphaEntry folder Call Buttons Location Access Codes Notes Photo Notification Restrictions Access Codes are used to easily allow residents or their visitors access to the building You can setup as many different Access Codes below as you would like for each resident Vets eos ee 6554 Marde Code to specify particular dates and times that you would 2469 Jim Code like specific access codes to work J5B2 Janet Housekeeper Dates Ww Mon Tue Wed W Days the i Code JSB2 New Code Remove E if Fri Sat Sun Deso Janet Housekeeper M Times 3 00am z o0PMm This box shows the resident s access codes This example already has two pass codes stored for this resident To remove or edit an existing code highlight the code in the list box then make necessary changes ot hit the Remove button to delete the code entirely To add an additional code Press the New Code button The above example shows a pass code being created for a housekeeper The code SB2 has been labeled Janet Housekeeper and is a restricted code in that the code will only allow entry on Mondays and Fridays between the hours of 8 00 am and 2 00 pm If the access should only be allowed for a specific date range then the Dates checkbox would be checked and the date range entered into the two adjacent fields
73. ff depending on your facilities needs Due to the flexible design of AlphaEntry many other ways of using the paging system are easily available to you to solve communication issues unique to your facility For information on adding pager addresses to a Staff member record see Pg 51 For information on adding pager addresses of Staff members to emergency calls see Pg 59 ANTENNA TX1275 ENC Paging Transmitter Power Supply ii L To AlphaEntry P C AlphaEntry software has built in pager message encoders and therefore needs no additional equipment other than the pager transmitter with power supply and the serial cable from the PC 67 Chapter Door Monitoring Feature AlphaEntry v3 1 includes the option to setup Door Monitoring with AlphaEntry QwikBus FSE1500 units When the system is QwikBus equipped and this feature is enabled all residents have the option to arm disarm door monitoring for added security in their building Note If an apartment elects to use the Door Monitor function the package notification light will not flash on the FSE1500 station since its new function will be as a door monitor active indicator However all other package notification methods will still be available When the door monitoring is enabled in an apartment the resident on entering will have an editor configurable time default is 45 seconds to enter in their personal code to disarm the monitor If the proper cod
74. for three beeps is the setting that will work best in a noisy concierge environment Setting it for one beep is the setting that will work best if the apartment noise levels are high It will cycle through 1 2 3 and then back to 1 again For each level change you must hang up the receiver to move to the next selection otherwise it will switch to the ring volume control function 53 Enable Door Release for this entry When this box is checked the fields will be visible to enter the Relay board Relay number and the number of seconds you want the door to be activated This applies to open voice FSE1500 devices only This will close the specified relay for the specified length of time when the key button at the inside station is pressed This AlphaEntry installation will be using push button panel s Because the entry master you are currently configuring is indicated as the one to be attached to the TL333 Translator which will read these panels and send the information to AlphaEntry this check box is visible and related to this particular entry master even though this is a global decision for the entire system QwikID screen for QwikBus Call Down QwikID Recent calls received Be es When a call down is placed to a concierge unit from a QwikBus device the QwikID Box will pop up with an intercom icon as shown on the left The return call back procedure is the same as the standard telephone type in that you can click th
75. g the Remove Type i R button however it may be a good idea to retain them for possible future needs Package Tracking Configuration m AlphaEntry Editor v3 00 03 pots a _ p pots Enter Location Name or Address 161 Street amp River Ave Security Code used to access these settings and Exit AlphaEntry 4 digits All numbers B On Screen Keyboard Basic Package Tracking ee ee ee ee Configuration Screen f This optional add on software can allow your residents to easily see if they have a p ae Service package delivery waiting for them on a screen in your mail room ostal Service For further information about the MailRoom software please contact Alpha Communications www AlphaCommunications com Type Name Type Image Select an image or type the filename All images must be located in the Images folder and be 100 pixels wide by 100 pixels high AlphaEn y Editor v3 00 03 a a A Database a Enter Location Name or Address 161 Street amp River Ave MailRoom Setup Display Colors MailRoom Name P bl 1 ail MailRoom Configuration Screen Header Text PO 3 F 3 with Optional MailRoom displays vy items s US Postal Service sort ite eel Add a New Type Type Name Type Image gt Select an image or type the filename All images must be located in the Images folder and be 100 pixels wide by 100 pixels high 38 When the MailRooms tab i
76. gement is keeping track of incoming deliveries to your residents notifying them and keeping track of which packages have not been picked up yet AlphaEntry allows your doorman concierge or shipment receiver to manage resident packages from their AlphaEntry interface and maintains a log of when deliveries are received in as well as when your residents pick up their packages This feature gives your designated employee s the ability to display package arrivals to residents through the entry panels or at a concierge station depending on the needs of your facility You can even send emails and or text messages automatically to your residents that a package has arrived for them AlphaEntry MailRoom is an add on module designed to seamlessly integrate with your AlphaEntry products to provide display monitors in your mailrooms common areas or other locations to alert the residents that they have packages awaiting pickup AlphaEntry MailRoom is fully customizable to suit the unique requirements and security concerns of your facility AlphaEniry The future of building communications today 61 Starting AlphaEntry MailRoom To start MailRoom Double Click on the AlphaEntry MailRoom icon eae on your display AlphaEntry MailRoom SQL Server Database Login Please enter the following information for your AlphaEntry SQL Server NOTE On initial start up only you will be asked to
77. generated in this sample would be as follows Subject Delivery from UPS Tom Evans You have received a delivery from UPS on 05 20 09 at 2 45 p m Please pick up your delivery in the mailroom Concierge This message can be edited to conform to your facility but be careful to place the fields appropriately When you click on the message text to edit it to your needs a box with field definitions will pop up on the left side to assist you in making your changes The preferred method of delivery notification for your residents can be specified for each resident in the Residents database record under their Notify tab refer to Pg 48 If your system is using the STR QwikBUS AlphaEntry interface the 11 tab STR is explained in Chapter 5 which is found on Pg 51 PACKAGE TRACKING EDITOR CONFIGURATION All delivery types are selectable by the administrator in the Editor AlphaEntry comes with the more common delivery types installed already however additional custom types can be added easily Add a New Type To add a new delivery type click on _sssonew pe enter the new name and assign a new graphic image to it You may choose one of the included graphics or create your own The requirements for additional delivery type icons are that they are jpeg bmp gif or png files sized 100 pixels wide by 100 pixels high If you see default delivery types that you do not see as being needed you may delete them usin
78. he CALL button below When the package icon is clicked on a listing of current Name Ananiev George Suite D2 packages for this resident is displayed as shown to the left peu United Parcel Service Add Package giving information on when the package was received and _ United Parcel Service 12 25 PM G from which carrier with the most recent package at the top United Parcel Service 4 30 PM 1 03 United Parcel Service 12 28 08 The delivery time will display just the time if the package aj was delivered today show time and date if on a previous date of the current year or just the date if recetved in a previous year To ADD a Package Select the delivery type from the drop down box as shown to the left then click the Add Package Button To call this Sulte touch the CALL button below Name Ananiev George Suite D2 CALL United Parcel Service E Add Package The system will immediately post the new package timestamp it and log the transaction in the AlphaEntry Log file Messenger Delivered Goods Other To close the package tracking window click on any other part of the call box or click cancel to close the entire call box Cancel To call this Suite touch the CALL button below Name Ananiev George Suite D2 In the event that a mistake is made when adding a package click on the line for the package you wish to delete Once it
79. he Demo database To clear out the database to add new information for your system you may hit this button Any modifications or additions you may have made to the Demo Database will also be deleted Once you have removed the Demo information this button will also be removed to prevent the inadvertent deletion of your facility database If this button is visible you are using the integrated STR QwikBus intercom emergency call system This will start an automatic test which runs in the background to make sure all STR devices are properly registered in the system and responding Click this button to add a new entry to the system You will be prompted to enter the new building or entry master name When completed the name will be added to the list of system entries on the left of Main Editor screen See Page 7 for more detailed information regarding configuring of entry masters Click this button to remove a highlighted entry from the system You will be asked to confirm before the entry master is deleted This decision is irreversible Clicking this button enables a pop up keyboard This is helpful when making minor changes to the system from one of the touch screen entries when no standard keyboard is available The Close Button will exit the Editor program and prompt you to launch AlphaEntry This button is visible from all Editor tabs 18 In AlphaEntry 3 0 configuring your system to your application must start by answering
80. he second frame check the secondary photo box on this screen Both cameras must be connected to the same PC 36 Email Configuration 10 Tab This option allows Email and or Text Message alerts to be sent to Residents when a package arrives for them Email Settings Email Message pines ae When a package arrives for a resident and an email or text Se SS eroe aarin ikina message is sent to the resident this is the message text that this Email Address g y ding th ey will get SMTF Server Address mail yourbuilding com Subject Delivery from type Send a Carbon Copy of all emails to above email address Message Text Authentication name A For SMTP server that requires a username amp password May not be required Depends on the SMTP address used You have received a delivery from type on date at time SMTP Username Pn Please pick up your delivery in the mail room Password PO Send a Test Email to above Address ii mM location The email configuration is used to automatically send messages to residents when a package is received for them The left side of this form is to associate your email address that you will be sending from and the necessary SMTP protocols if required The right side contains the message that will be sent The fields between the signs will be added from the database to provide a personalized message to your residents email and or text message address The message
81. ight the line of the relay you wish to edit by clicking on it The information for that line will appear in the Add Edit fields below and can then be modified as needed When editing is finished for that relay press the Add Phone Code button and the information will be added into a new line When you are sure your listing is correct highlight the old line and click the Remove Selected Phone Code button A few notes regarding phone codes and relays The relays provided on the RYOO8AE boards are factory set to be Normally Open but can be individually changed to a Normally Closed state if needed by changing the relay s jumper on the board Setting one number to operate more than one relay In the example below pressing the key will release the door for 3 seconds on one relay turn on the inside lobby lighting for 180 seconds on a second relay and call an elevator to the lobby with a third relay set for a 2 second duration wired in parallel with the lobby elevator call button Setting more than one number to activate a relay Using the same example the first relay will also activate by pressing the key to release the door but this will not turn on the light or call the elevator as the other two relays will not be activated This scenario is illustrated below a i Open Front Door F g p 7 i 7 180 0 Turn on lobby light 7 1 5 2 0 Call Elevator to Lobby J 1 4 3 0 Open Front Door Phone Code 0 9 or Relay Bo
82. ing one phone line Telephone Entry Multiple Entry systems Check this box if all entries will share the same telephone line If a Telephone Entry multiple entry system will be used the different entries can share the same telephone line or each have their own dedicated line If the facility has several entrances and high visitor traffic then it is recommended to use separate lines If shared when one entry is in use the other entries when placing a call will display a system busy indication with an approximate waiting time All calls placed through AlphaEntry will be put in a first come first served queue and will be processed in order as soon as the system is available for the next call If a system has one or more concierge stations then separate lines should always be used 19 Entry Setup 1 Tab Entry or Building Name The name for this specific location will be placed in this field automatically however if you choose to rename this location now or at a later date you can edit it here and it will be updated in the system immediately Select items to display in directory Each entry master will display just the resident company name by default however you can list additional information for each resident if desired The Suite number can be listed or omitted depending on your security issues or special configuration needs The Floor number can also be listed If you are using this entry point for communication to several
83. ing wiring that is not twisted in poor condition or not a suitable gauge Bus lines should use a minimum of 15 gauge twisted pair non shielded wire To reduce the risk of interference or system problems Always use a single twisted pair wire for the two wire BUS lines Do NOT home run stations Use risers to reduce overall cabling lengths Do NOT double wires to increase effective wire diameter This will cause interference problems Do NOT install any unused additional wires with open ends Never connect the shield from a cable or connect the shield from one cable to another Riser resistance should be less than 20 ohms Do NOT do any wiring of the system or ancillary devices while the system is powered prann amam QwikBus esa speakeriilic AlphaEntry Touch Screen Lobby Panel Push Button Sub Entry TT33 2 Push Button Main Entry TT33 2 lt Translator Network or Internet Connection Primary Bus Push Button Concierge 33 2 Station HT333 Concierge Handset Secondary Bus 1 D O a h ee 1 A a EHE E ALES oo l To next MXA333 SECONDARY ET terminals are used to connect an outside apartment door bell button to make a distinct ring to the F5E1500 indicating a visitor at the door Secondary Bus Entry Panels can only contact apartments on the same Secondary Bus 81 Typical Apartment wiring for adding devices through an E
84. intenance even simpler If the size you have chosen is not these exact dimensions the image will be automatically adjusted for best fit to your screen resolution When your pictures have been properly formatted save them to the SlideShowPics Folder The graphics file default location is C Program Files AlphaEntry SlideShowPics If your Welcome Screen is a slide show box is checked all the images in that folder will rotate in alphabetical order If it is not checked only the picture that is first in the folder alphabetically will be displayed You may wish to move images that you do not want to show into a new folder such as C Program Files AlphaEntry SavedPics Image files with bmp jpg or gif extensions can be used Use these same rules to create your scheduled welcome screens for holidays events or announcements and then save them to C Program Files AlphaEntry SchedulePics When scheduled screens are used it will automatically suspend the slideshow during the date range associated with the scheduled screen 84 Appendix B The Event Log Viewer Any activity on AlphaEntry creates a date time stamp and stores it in the system event log The contact and event information is also saved at this time as you can see in the screenshot below If a camera is connected to an entry it will also save a still frame taken during any visitor initiated session ot resident entry access attempt If AlphaEntry MailRoom is
85. ion on this please see Resident Restriction Screen information on Pg 60 Door Monitoring Door monitoring is part of the optional QwikBus interface For more information on this please see Door Monitoring information on Pg 68 Resident Screen Search Feature Bobkova Galina Boffa Robert Bordman Melissa To simplify finding specific residents in a large facility a with Borst Andrew many resident listings AlphaEntry includes a Search field search for Resident 1 located at the bottom of the Resident list which will search for First name Last name Company name or Suite number Residents 581 Import Residents Entering Emergency Contacts This section is used for what is considered Emergency contacts only e Police numbers Fire Department and Medical numbers You may have some emergency numbers for building issues i e Elevator Emergency Repair plumber off site building management that you would prefer to enter in here as well Select the Emergency tab Press the New button near the bottom of the screen Enter the name of the contact phone number button label and related comments in the appropriate fields as shown in the previous section When all the information is entered and verified Press the Add button to save the contact to the database Entering Off Premises Contacts Frequently called Phone numbers in other locations This section is used for Phone numbers at other locations that the co
86. ios you can select in each resident s record which mailroom you wish to associate that resident with This way this resident s package information will be directed only to the display monitor in the mailroom they would normally use AlphaEntry Editor v3 00 18 x E Change Database Dolehose In the example to the left The a oae new Yak MailRooms tab has been Entries MalRooms MaiRoom Weather amp Messages selected and the East MailRoom HailRooms ee ee has been highlighted North West MailRoom Name East Header Text welcome to the East MaiRoom messenger On this screen you may enter Other United Parcel Service nasa tens a E A United Parcel Ser the Header text you wish to Sortitems by sute v display at this location as well as the information and order you wish to display for each package entry Add a New Remove MailRoom MailRoom Display items as l Sort items by Select the preferred information you wish to display from the Display drop down box Select the preferred method you wish to sort the information from the Sort drop down box Package Courier 63 Package Information Refresh Rate Display Settings For a Single Page display Dependent on the number of packages Display for 10 second s before refreshi you have in the system AlphaEntry MailRoom will determine whether to beni pe Page display display one screen or a scrolling screen Del
87. it clockwise will increase mic volume level The second marked S will increase the lobby speaker volume by turning the adjustment clockwise Both of these adjustments are very sensitive and should be adjusted only if needed in different environments 86 Appendix D Accessing the AlphaEntry SQL Server Database Remotely If the computer that contains your AlphaEntry database has Internet access you can allow your database to be accessed remotely This is useful for updating the AlphaEntry database with new resident information for allowing multiple entries to connect to a database from outside of your local network or for viewing the logs from a remote location To setup your network so you can access your SQL Server database from the Internet through you need to have the following 1 A network that has a public IP address that you can use on the Internet 2 Access to go into your firewall router settings Whenever you try to connect to your AlphaEntry database from any location on the Internet you will need to enter your public IP address in the database login screen If you do not know what your public IP address is just go to the computer that you have your database on and open up the following URL http www alphamedia net cgi bin2 ip exe NOTE There is a difference between the IP address that you use to connect to your database on yout local network and the public IP address that you need to use on the Int
88. lter Button Pressing the button at the top right of the screen will filter the directory screen to show only the residents with packages to be picked up Typing any characters or hitting Esc will change the directory back to the unfiltered screen For more information on configuring the Package Pickup Resident Notification features please see pg 36 q AlphaEntry MailRoom a fi Sl Saree ae aul ed lei ha yee ee oil te Az fi a7 AE d url My J an 10 05A Farmingdale AY irs sy ti myi La 3 MailRkoam A P Pamir Bows ol L 47 F H 50 F L S0 F H S6 F jotuaEnmy H I nbry Hakem 1 0 00 eS Alpha Hia Ine A1 Hgh Kidiri AlphaEntry MailRoom is an optional add on module designed to G05 G06 G08 seamlessly integrate with your 1 Ba AlphaEntry systems which provides lt display monitors in your mailrooms or other locations to alert residents that ol they have packages awaiting pickup il AlphaEntry MailRoom is fully customizable to suit the unique requirements and security concerns of your facility Please see Chapter 6 for more information 11 USING A CONVENTIONAL PC KEYBOARD ON YOUR ALPHAENTRY STATION In a concierge or staff operated station it may be easier to use a conventional keyboard and mouse at that PC The PC keyboard will perform the same search filter functions as the onscreen directory keyboard The ESC key functions as the Reset button in the main dir
89. m Graphics The Event Log Viewer Speaker Mic Module Adjustments Accessing the AlphaEntry SQL Server Database Remotely Importing Residents from another Data File Exporting Residents to a Data File Using AlphaEntry through a PBX system Windows Firewall Exceptions hoOmmooe 67 68 70 71 72 73 74 75 76 77 78 79 80 80 80 o1 02 84 85 86 97 88 89 89 90 yi Chapter Introduction IphaEntry is a computerized directory display system that provides resident information and communication ability literally at your fingertips There are different ways to configure AlphaEntry depending on your building s specific needs As a lobby panel AlphaEntry provides features for visitors to call a resident or commercial resident through an interactive touch screen panel and can be buzzed in by the resident Visitors are assisted through multi lingual voice and screen prompts AlphaEntry will also allow quick resident access with personal entry codes When used by a Concierge AlphaEntry adds additional features to allow a Concierge or Doorman to easily obtain contact information and place a call to the desired resident s intercom telephone cell phone or work number using either a touchscreen or a conventional flat screen monitor and mouse As a concierge station emergency numbers frequently called numbers at off premises locations and facility staff or locations can also be immediately access
90. mailroom s you wish this message displayed in Image Select an image or type the filename MailRoom EE E E eecaeae When you have finished entering the information you can exit the screen or click new message to add the next message TO EDIT the message highlight it from the list of MailRoom Messages and make the necessary changes below When you have finished changing the information you can exit the screen or click new message to add the next message TO DELETE a message highlight he message and press the button Click OK on the confirmation box 66 Chapter AlphaEntry Paging Interface Being able to instantly contact staff in an urgent situation is a very important part of building communications Whether your AlphaEntry system is being used in an assisted living facility to contact medical personnel or an apartment complex where a concierge needs to get in touch with maintenance or other staff a pocket pager system is an invaluable tool AlphaEntry has these features built in and only requires nominal additional paging hardware This section discusses the additional equipment needed configuration and installation of these additional components to enable any AlphaEntry master to contact any and or all pager equipped staff members by entering plain text into the screen and also to send automatic messages identifying calling locations and residents in the event of an emergency to specific staff or groups of sta
91. management hibernation options should be disabled To ensure system reliability and longevity please check that all hardware is installed and configured as pet manufacturer s recommendations and manufacturer s distance limitations and cabling requirements are observed When planning your installation consider distance limitations and potential electromagnetic interference EMI sources It is recommended that a quality Battery back up surge protector power filter be used for all devices and components connected to 110VAC power AlphaEntry systems being used for emergency door monitoring or any other critical application should have their devices tested for proper operation monthly Installing AlphaEntry 3 0 Software gE AlphaEntrytte v3 Setup Welcome Vefeloome bo the Alphek nin setun pogam The peogram wall petal bay on pour ayn To begin the installation of AlphaEntry please insert belo uarang is Sappian oaa the CD into a CD Rom drive The installation wizard will Chek Cancel lo gui Setup and han chte any giagi ann pou have runing Gleb Heol lo continua yalh the Setup pogram guide you through the process of installation WANING Thi pogam amp peolecied by copyeaght law eed inlemabonal healed Unewhonzed reproduction or disinibution of thir pogram H ae portion of ft may neal in severe coll and cominal penshes and ell be prosecuted to the maximum exter possible under levy fq AlphaE
92. n at AlphaEntry com Bank Matthew Barsion Sylvia 7 AEPS ae Bartioi Lisa Call Buttons Location Access Codes Notes Photo Notification Restrictions Batyuk Tatyana F Bazilevsky Anatoly amp Natalya Button 1 Dial Telephone Number DialNum i Relay STR NPSTel 7 Hide Button Label Comments displayed next to Button Suite No calls after 11 00 pm Button 2 Dial Telephone Number DialNum f Relay STR Beth Israel Medical Center Numi Big Brothers Big Sisters of NYC Bimts 645 555 0980 Cell phone Button Label Comments displayed next to Button Button 3 Dial Telephone Number DialNum f Relay STR Number Button Label Comments displayed next to Button 718 555 3646 Urgent only please Resident Record Editing Screen The leftmost section on this screen is a scrolling list of all residents in the database From here you can highlight any existing resident to modify or delete their related information A search box is included below the list to make it easy to find a specific resident by first last or suite number even with several thousand residents For information on Importing a resident file please refer to Appendix E of this manual For information on Exporting a resident file please refer to Appendix F of this manual 40 Adding a New Resident Residential or Commercial Select the New button near the bottom of the window This will create a new blank resident recor
93. nager 8 Expand Ports Expand Ports Display Switch Console The Switch Console is used for Concierge control of lights gates cameras elevator calls etc If this feature is used by your application it will control relays providing either momentary or latching dry contact closures Checking this box enables the Switch Console configuration tab in the Editor and the Switch Console tab on the AlphaEntry directory screen This feature is usually used for Concierge controls however it can be enabled for any entrance if special needs require it Default number of Seconds a relay is activated for When AlphaEntry is interfaced to a conventional intercom system the program presses the apartment call button using the relay board s To make AlphaEntry as adaptable to your requirements as possible the amount of time the relay will be energized is determined here Default time is 3 seconds Duration can be set from 1 seconds to 999 seconds The relay boards used to call the residents will be using Multiple Common Wires Some intercom systems use a matrix based wiring scheme and may require multiple commons If your existing system uses this method then this box must be checked This will add a common wite field to the resident button fields to allow proper system configuration 24 Relay Board Setup 3 Tab continued Optional Relay Call Button Would you like to display a button on the Welcome screen to contact a
94. ncierge would call on a regular basis such as Parking Garage Restaurants Drug Stores Cleaners Florists etc By entering these types of numbers here the concierge will have quick access to important phone numbers Press the New button near the bottom of the screen Enter the name of the contact phone number button label and related comments in the appropriate fields as shown in the previous section When all the information is entered and verified Press the Add button to save the contact to the database Entering Staff Other Contacts Frequently called Facility Staff or locations This section is used set up communications with employees or locations in the facility that the concierge would call on a regular basis such as Parking Garage Restaurant Main Office Valet Housekeeping etc By entering these types of contacts here the concierge will have quick access to important staff and locations Press the New button near the bottom of the screen Enter the name of the contact contact information button label and related comments in the appropriate fields as shown in the previous section If your AlphaEntry system is equipped with a paging Pager Notification transmitter you can add pager capcode information under Pager Capcode 1234561 the notification tab This feature is only available in the Capcodes must be all numbers and 7 digits long Staff section When all the information is entered and verified
95. nclude all NEW Residents by default This check box will automatically mark a new resident record to display at this entry master as they ate added to the database to save data entry time Individual records can be changed at anytime through the resident record editor Where an individual resident is displayed can be seen by accessing the individual resident recotd Location tab where all entry masters in the system will be displayed The picture below shows the portion of the Resident record where these changes are applied Note in this example that this particular resident will display on the Building 1 entry screen as well as the Main Gate and Concierge screens but not display in the Building 2 entry Display this Resident at Entries Building 1 Building 2 Z Concierge w Main Gate Floor or name Building this Resident is located in i Resident Record Display List 22 Communication Modem Port amp Pager Setup 2 Tab Serre ierresrrrrrerrtrrrrerr err terett J Will this Entry be using a Modem to dial out Yes No Specify the Modem to dial out or enter the Comm Port number Agere OCM Serial Modem v Select the type of device you will be using to Talk Listen when dialing out Phone connected directly to Modem V Enable QwikID CallerID usually only used for Concierge Calling Stations Communication Screen Detail BOTH a No Phone Bill AND an outside Tel Co phone line will be connecte
96. nes produced by the resident s telephone This allows the residents to operate door releases or control other necessary devices Setup Communication Relays Welcome Phone Codes Options Tenant Access Switch Console Camera Emai STR Relay Description 1 a 5 0 Open Front Door F h h s ac ode l Phone Code iz 0 9 or Relay Board Number az Relay Number iz of Seconds Relay is active iz Description optional Phone Codes Screen To Add a phone code Enter the phone key you wish to control the device in the Phone Code field 0 9 or Enter the Relay you will be using to control the device You can have up to 16 boards of 8 relays each depending on your application so you must enter the board number and then the relay number in their respective fields Enter the duration in seconds that the relay will be activated The Editor will insert the previously specified global default relay time but this can be overwritten The duration of activation can be from 1 999 seconds It is highly recommended that you enter a description to document what the relay usage will be To Delete a phone code Highlight the line of the relay you wish to remove by clicking on it Press the Remove Selected Phone Code button to the right Note Only one relay line can be removed at a time to prevent accidental deletions 28 Phone Code Settings 5 Tab continued To Edit a phone code Highl
97. nfigure the personal firewall software on a machine to allow network traffic for AlphaEntry to enter that machine Normally these settings are listed in an area called Exceptions in the personal firewall If you are using multiple entries that share one database or you need to remotely use the Editor or Log Viewer software you will need to setup two exceptions for AlphaEntry one for the SQL Server database file sqlservr exe and a second for the AlphaEntry file alphaentry exe To setup these exceptions in the Windows Firewall please do the following e Go to the machine that you have your database installed on e Go into the Windows Control Panel e Then go into Windows Firewall e Click on the Exceptions tab e Click on the Add Program button e Click on the Browse button e Browse to the folder that AlphaEntry is installed in normally c Program Files AlphaEntry e Select the AlphaEntry exe file and click Open e Click OK in the Add a Program window e Click on the Add Program button again e Click on the Browse button e Browse to the folder that the Microsoft SQL Server software is installed in C Program Files Microsoft SQL Server MSSQL 1 MSSQL Bin e Select the sqlservr exe file and click Open e Click OK in the Add a Program window e Click OK in the Windows Firewall window For specific instructions on how to set up exceptions in other types of software firewalls
98. nistrator can input and delete scheduled welcome screens and adjust date ranges Please Note The Define Schedule amp Images button is grayed out if the Use Scheduled Welcome Screen is not checked To add a special welcome screen click the Add eI New Schedule button A window will open Ee ees eee e where you can specify the starting and ending Independence 07 04 07 04 July4th gif dates The administrator will also specify the Thanksgiving 11 21 11 28 Thanksgiving gif Christmas Time 12 01 12 25 Christmas gif New Years 12 26 12 31 New Years aif image name A thumbnail of the selected image will appear on the lower right The graphic can be created in any graphic program in jpeg gif bmp or png format To delete a scheduled entry highlight from the list on the left and click the Delete Selected scheduled Welcome Editing Screen Schedule button When scheduled screens are used it will automatically suspend the slideshow during the date range associated with the scheduled screen The scheduled graphics file default location is C Program Files AlphaEntry Schedule Pics For more information on custom graphic requirements see Creating Your Own Custom Graphics in Appendix A 27 DTMF Phone Code Settings 5 Tab If you are using AlphaEntry as a telephone entry type system the phone codes tab will be enabled This screen is used to configure relays to respond to DTMF to
99. nitoring can be Enabled from this Entry allows the concierge to remotely activate the residents door monitoring feature if equipped from his console 30 Option Settings 6 Tab continued Hide On Screen Keyboard This checkbox is usually used at a concierge station where the PC has a regular keyboard and the on screen touch keyboard is not needed This allows more room for resident listings fa Keyboard When the keyboard is not displayed an icon clicked on to display the keyboard when needed at the bottom right of the screen can be 101 Broadway Ne Residents Staff Othe EMERGENCY Display Emergency and Off Premises tabs _ If this check box is checked the additional tabs on the Information screen will be visible and enabled This is usually done for a Concierge or Doorman operated system if you wish your concierge to have access to these features It is rarely done when used as a lobby panel for resident and visitor use but is available if your application should require it for special applications Display Staff Other Tab If this check box is checked the Staff Other tab on the Information screen will be visible and enabled This allows a Concierge or Doorman quick access to contact other staff members or locations i e office garage housekeeping front entrance panel etc by phone email or pager depending on configuration and hardware Display QwikCAM Button With this box checked
100. ntry tm v3 Setup Select Dechnalion Directory Teke the folders whee pou vould lie AlphaE nup bo be installed han cki Hest Alpha Media Inc recommends that AlphaEntry be installed in the default directory C Program Files AlphaEntry C Program File AlphaE rity Select Components QRS Check the box for each component you will be installing at this Choose the components you rant lo install end remove he selechon of the Entry Master Compares wou do nol wand lo elal _ _ Description S Sea ran inmana L AlphaEntry Entry Master Software bamme abddy LI Editor For Configuring and Data entry Dectmshen Folder Bis inia frowee LI Log Viewer To view real time event information Space needed by Setup El4 HE Spece avaiable on dek 226 9 G8 Z 3 L Database This machine will be the System Server AlphaEntry Please enter the password you would Us to use ta J A a el This password will be needed whenever making a new ogin inthe atnt atabase i j connection to the AlphaEntry database This password can I I I be any combination of alphanumeric characters A Z 0 9 and is case sensitive Verify Password Once the software has completed the installation process click the Finish button to close the installation program On the initial start of AlphaEntry you will be asked if you wish to use the demo database or start with a clean database In a facility installation you will want to st
101. o through are put in a first come first served queue and given an indication of approximate wait time for the system to be available In the event of a Standard Dial Telephone Entry configuration a heavy traffic system can use separate C O lines for each panel to reduce or eliminate wait time When the call is answered the resident has the capability to buzz the door by pressing a single touchtone digit on their phone or pressing the door release button on their intercom after which time the AlphaEntry session will end automatically The Doorman Concierge Interface As in the preceding section the Doorman Concierge can place a call to a resident and operate the interface the same as a visitor using a touch screen or a standard flat screen monitor with mouse A keyboard is not required unless data editing will be done at this location an on screen keyboard utility is available for minor changes when using the Editor Additional resident call buttons can be made visible to allow the Concierge to contact the resident through a cell phone home number or work number in the event of an emergency Buttons displayed for resident are configurable in the Editor Setup tab see Pg 27 Additionally icons may also be displayed for residents They are defined below Icons displayed for resident are configurable in the Editor Setup tab see Pg 20 Clicking this icon will display any stored notes pertaining to this resident Th
102. on the AlphaEntry icon on the screen desktop Exiting AlphaEntry To exit AlphaEntry use the keyboard to spell out the word EXIT then click the Reset button If a password has been set you will be prompted to enter the appropriate password Enter the password and click OK This will bring you to the Windows desktop To restart AlphaEntry double click the desktop icon Chapter AlphaEntry User Operation The Visitor Touchscreen Interface AlphaEntry has many available options The administrator s configuration determines which options are to be used at each entry The description below assumes all available options are enabled When a visitor approaches the entrance panel they will see a welcome message displaying the building name and address Centered on the welcome screen is a prompt that reads Touch Screen to View Directory in the default language Below the prompt buttons listing the other available languages are displayed If the visitor wishes to see and hear the prompts in one of the other languages they can touch one of the language option buttons and the welcome screen will immediately change to the language of their choice At the end of their session the screen will revert to the default language predetermined by the administrator AlphaEntry comes with English French German Russian and Spanish languages installed to accommodate different markets Other language modules are available at a
103. phaEntry Photos could be displayed at a visitor entrance but it is not recommended for security reasons You may insert resident pictures in jpeg bmp or gif format Select the picture by clicking the browse button A copy will automatically be stored in the AlphaEntry database Although the program will resize the picture as needed for best results it is recommended that you do not exceed a picture size of 400 wide by 300 high If this icon is visible after selecting a resident in AlphaEntry it indicates a resident picture is available 48 Resident Notification for Package Arrival There are two areas of the Resident record that are used for email features of AlphaEntry The primary email address is to be entered into the field next to the resident s or company name This email is used to login to the AlphaEntry Premium area on the AlphaEntry website The other location for email is under the Notification tab as shown below which is used for package arrival and text messaging functions Residents email addresses and or mobile device contact information can be stored in AlphaEntry to enable automatic notifications of package arrivals to email accounts or cell phones capable of receiving text messages These Email Cell Phone addresses can also receive text messages sent from masters with message sending capabilities Email Notification for Package Arrival Emergency Notification for Family Members
104. please see their instruction manual for details 90
105. r to customize the application to suit your facility s unique needs and security issues With a simple network and or internet connection AlphaEntry is multi building capable and allows a virtually unlimited number of buildings entrances concierges and residents all working from a common database so that information updates and resident changes can be accomplished quickly and easily from any location With AlphaEntry s online resident interface residents can update their phone and contact information change their personal access codes see when packages have arrived for them and change their notification options With the optional AlphaEntry Client software or the AlphaEntry iPhone App the residents can even watch live video from the building entry to verify a visitor before allowing them access to the building AlphaEntry software can be used as a standard dialer telephone entry system No Phone Bill type telephone entry system and interface to virtually any new or existing intercom system ALL AT THE SAME TIME giving you the best of all worlds and ultimate connectivity System Requirements The following system requirements must be met to run the AlphaEntry 3 0 application correctly A Windows compatible PC with mouse hard drive CD or DVD player Pentium 4 Processor or Higher Operating system must be Windows 2000 2003 Server XP Vista or Windows 7 Color monitor or color touchscreen monitor standard or widescr
106. ranslator is connected This entry will be using a handset for communication If this box is checked then this station will use an HT333 concierge handset If not checked it will use an FSE1500 style open voice station Enable Call down to this entry In a concierge scenario enabling this feature by checking the box will allow other FSE1500 style devices to call down to this station by pressing one of three buttons Specify the Circle Button Button 1 or Button 2 Specifying the same button for two stations example two concierges would ring both stations when pressed The first to answer it would get the call and will automatically clear the call from the other called station s The three buttons can be programmed to call different QwikBus entry locations within the system This is a global configuration that programs these buttons for all stations Note on setting the Concierge handset VOX sensitivity In a half duplex system the louder side of the conversation transmits and the quieter side receives If the concierge lobby area has a high ambient noise level the volume on the concierge phone may always be higher not allowing the apartment station to talk down without shouting To lower the sensitivity volume level of the concierge mic pick up the concierge handset and hold the Function Button The bottom one that lights up down for about 3 seconds and it will beep 1 2 or 3 times The default equal balance is 2 Setting it
107. re privacy In addition the call is time and date stamped All incoming calls are added to an on screen list which can be viewed by the concierge to remind him of the call in case follow up is necessary The calls are also added to the system log If an incoming number is not in the AlphaEntry database the phone number will be displayed and recorded as well providing Caller ID information is available Clicking on the green call button will automatically redial the calling number providing the Caller ID information is available Clicking on the red X button will remove the call from the list A record of the call will be added in the log If the resident calling in has an associated picture in the system the picture will pop up on the screen as well to aid in concierge recognition of the resident NOTE If your system has the optional STR QwikBus interface call down to the concierge will also display in the QwikID window in a similar manner but with an intercom icon and additional features Please see Pg 53 for more information 1 QwikID Recent calls received 631 555 9347 3 17 09 X j 1 17 PM 6 PEARLMAN WALTER 3 17 09 4112 2 10 PM j 6 JORDAN ELLEN 3717709 2103 i 2 19 PM Click the Green Call button to return a call Click the Red X button to remove a call from this list Hide QwikID Box NOTE It is recommended that if a resident has blocked their outgoing Caller ID information and use
108. requirements The necessary string for the relay equipment is entered in the Dial Num Field Dependant on configuration available connections are Regular C O Telephone Number No Phone Bill Telephone Number Dial Num required NPB string No Phone Service Dummy Phone Related NPS Tel Relay Standard Analog Intercom connection Related Relay STR QwikBUS Interface STR QwikBus intercom in Apartment Which buttons are displayed at a lobby panel is determined during each lobby panel configuration For each phone number entered add the location and comments as needed For example you can enter the phone number for that suite the cell phone number for that person and a work number as well In the comments you can specify the times when each phone number should be used or other pertinent information As a good tule to follow always make Button 1 the number that the visitors will use In your system you may make a global decision to only allow visitors to see Button 1 and your concierge to view 1 amp 2 or all 3 This is variable at each entrance master to allow for maximum versatility in configuring your facility Any combination of Phones and Relays can be combined For instance a suite with an Open voice or handset intercom would use a relay but a work phone or cell phone number for that resident or an STR QwikBus intercom could be assigned to the other buttons a dedicated phone line is required for telephone con
109. ring Off Premises Information Entering Staff Other Contact information CHAPTER 5 The STR QwikBUS AlphaEntry Interface STR Configuration 11 Tab Setting Concierge VOX Sensitivity Optional S1 amp S2 Inputs Configuring the S1 amp S2 Inputs Resident Restrictions Screen CHAPTER 6 AlphaEntry MailRoom Introduction Starting MailRoom Ending MailRoom Editor Configuration Information Refresh Rate Display Background Settings Specifying Delivery Types Weather Information Settings MailRoom Messages 40 40 41 41 41 41 42 43 43 44 44 45 46 46 47 48 48 49 50 50 51 51 52 52 53 Da 55 60 61 62 62 63 64 65 65 66 66 CHAPTER 7 AlphaEntry Paging Interface CHAPTER 8 QwikBus Door Monitoring CHAPTER 9 Wiring Diagrams Lobby Configurations Handset Standard Dialer Handset Standard Dialer w N P S Handset No Phone Bill Handset No Phone Bill w Outside Dialing Open Voice Standard Dialer Open Voice Standard Dialer w N P S Open Voice No Phone Bill Open Voice No Phone Bill w Outside Dialing Concierge Configurations Standard Dialer Various Configurations No Phone Bill Unrestricted Outside Dialing No Phone Bill Limited Outside Dialing Information on Open Voice Configurations QwikBUS System Configurations AlphaEntry QwikBUS Wiring Example Apartment Emergency Device Wiring Examples Appendices A Creating Your Own Custo
110. ry lobby touch screens with Standard or No Phone Bill telephone entry style only If a resident wishes to always have his calls go to the concierge then his contact button in his record should contain the concierge s phone number and the concierge can contact the resident for instructions through a second button on the concierge screen The concierge however will not have an indication of whom the visitor wishes to contact and must obtain this information from the visitor Package Tracking Feature One of the many headaches of building management is keeping track of incoming deliveries to your residents notifying them and keeping track of which packages have not been picked up yet AlphaEntry allows your doorman concierge or shipment receiver to manage resident packages from their AlphaEntry station and maintains a log of when deliveries are received in as well as when your resident picks up their packages This feature gives your designated employee s the ability to display package arrivals to residents through the entry panels or at a concierge station depending on the needs of your facility AlphaEntry will even send emails and or text messages automatically to your residents when a package arrives for them USING PACKAGE TRACKING FROM YOUR ALPHAENTRY STATION 161 Street amp River Ave Building ul BARSION SYLVIA BARTLOI LISA BATYUK TATYANA BAZILEVSKY ANATOLY amp NATALYA To search direc
111. s medical history or other relevant information When a device or button call is received from that resident s station the appropriate notes will be displayed on screen Selecting None will display no notes related to the device button Display Colors You can specify a Red Blue or Green notification pop up box to differentiate between different types of calls At which Entries Device or Button calls can be displayed at selected entry masters depending on the needs of your facility All locations on your system will be listed here Check each location that will receive emergency notification calls Please note that entries without QwikBus voice devices will not be able to respond audibly through the QwikBus system but can still receive audible visual notification of an emergency device being activated 57 The S1 S2 Button Input Alert Box Setup STR S1 amp S2 Inputs eres pu pa p Sound file WAV to play Jurgent wav repeat every 5 seconds 1 60 optional must be a WAY file and located in the AlphaEntry Sounds folder Activate Relay Relay Board Relay Active seconds 1 999 optional Sound file wav to play When a closure is detected a wav file entered in this field will play at entry masters that are configured to accept emergency notification calls and will repeat every 1 to 60 seconds until the device is reset or call is acknowledged The wav file must reside in the AlphaEntry So
112. s a speed dialer to call the concierge they preface the number with 82 to temporarily unblock their Caller ID information so their identity will be available to the system To disable this feature uncheck the Enable QwikID box located on the Editor Modem tab see pg 23 Call Forwarding This AlphaEntry feature allows a concierge to intercept calls from an entrance when they are either screening visitors or wish to prevent calls from the entries to the residents at a time when their residents would not want to be disturbed If this feature has been enabled by the administrator There will be a button at the top right of the concierge screen which when clicked will alternate between ON and OFF When this feature is on all entries that have been enabled by this feature will operate in this manner Visitor selects resident he wishes to call The call is automatically routed to the concierge The information pops up on the concierge screen identifying the calling entry as well as the information for the resident that the visitor wishes to contact At this point the concierge can speak with the visitor contact the resident for instructions if necessary and can open the door through the switch console to allow the visitor access AlphaEntry will operate in its normal fashion with visitors calling directly to the residents with no intervention from the concierge Please Note This feature is designed for AlphaEnt
113. s selected in the editor one of the above screens will display AlphaEntry provides the more commonly used delivery types and related images but you can add your own types and related images or remove unnecessary types if you like The related images will only show on the optional AlphaEntry MailRoom displays If you wish to add a delivery type click on Add a New Type and enter the new delivery type name and related image if you have one All images must be located in the Images folder and be 100 pixels wide by 100 pixels high To delete an unused delivery type select the type and click the Remove Type button For more information on optional MailRoom display configuration Refer to Chapter 6 the Alpha MailRoom For Package Tracking User instructions see Pages 9 11 39 Chapter AlphaEntry Editor Entering Resident Resident Contact Information 5 Adding Editing and Deleting Record Information From the Main Editor Screen touch click on open Residents Emergency Off Premises Staff Other Alternative Business Accomodations Inc j P George Residential Commercial Suite Andrews Serge amp Marina eat ae Priority Listing Anikul Galina amp Zinovy eens 1259 bid ae Super Arsim Mara Listing henge ag am i CDN Mary Beth Last Name sorted by this name Email Address Bakhrakh ae Begley Imarafun20 Li hotmail com Bakhtadze Irma Gives ability to logi
114. screen The screen below will appear The blue Example link on this screen demonstrates the proper format required to move your data successfully into the AlphaEntry database If you wish to use the example as a template for your data you may do that also The conversion program looks for the RESIDENTIAL LISTINGS and the COMMERCIAL LISTING demarcations to differentiate between the way a commercial or residential listing is saved so be sure to retain those between your two types of listings and enter your residential residents first AlphaEntry allows you to automatically import your list of residents from a Comma Delimited CSV text file This will make it easier to setup your initial list of residents so you do not have to type all of them in manually NOTE When the Resident Click on the following link to see an example of how the CSV file Imp ort Option 1S used if you should be laid out You can use Microsoft Excel to edit the CSV file alre ady have information in your resident database it will append to the existing information and not overwrite your existing information CSV File location to use for import LC meee Browse NOTE This option will only Start Resident Import import Resident and Commercial listing information It will not import any information for the Emergency Off Premises and Staff Other entries 88 Appendix F Exporting Residents to a Data file AlphaEntry can
115. selected in the default language dropdown box Play Voice Prompts Checking the Play Voice Prompts checkbox will enable audio prompts as well as visual prompts in the chosen language This is a valuable tool for those who may be visually impaired Your entry must be equipped with speakers connected to the PC for this feature 21 Entry Setup 1 Tab continued Adding Residents automatically If you have already entered residents into the database this feature enables you to automatically add them to the entry master that you are currently configuring In some applications such as two entrances in one building where all residents would be listed this saves data entry time by automatically marking all resident records for inclusion in the display using the Add all EXISTING Residents button rather then having to change each record manually If you have a situation where most of your residents will be listed but not all you may still want to mark all for inclusion and then override the individual resident records by removing them from a specific entry master using the display check boxes shown below Obviously this global change must be used cautiously because it will change all the records and is an irreversible action A warning box to this effect will appear when this button is selected Include all NEW Residents in this entry by default Add all EXISTING Residents to this Entry Automatic Adding of Residents Features I
116. st field 3 Enter the Relay number on that board in the second field 4 The Length field which determines the duration in seconds of relay activation is set to the system default but is adjustable here for each relay and it s special applications 5 Enter a Button Label such as a Suite number or location 6 Enter Comments for Button such as No Calls after 10 00 pm Call here 8 00 5 00 etc 44 Entering STR QwikBUS Information Digital interface Button 3 STR Device C DialNum Relay ft STR Hide Device Address 1 addr Button Label Comments displayed next to Button Prog Addr W Forward un answered calls to call center The STR QwikBUS interface allows direct operation of the QwikBUS digital system by AlphaEntry for standard intercom communications concierge call down optional emergency call devices and additional features The information below is for programming of the STR devices in the resident locations For more detailed information on the STR QwikBUS interface please refer to Chapter 5 The STR QwikBUS AlphaEntry Interface on pg 51 Entering information linking an STR QwikBUS Apartment Station to a button NOTE All programming of STR QwikBUS equipment must be done from the PC directly connected to the TL333 translator Click the radio button STR After this is selected new fields will appear To program the apartment station into the system 1 Be s
117. t box The key will then change to gold indicating active status Premium option for residents With the optional premium package tenants can change their personal code online through their AlphaEntry web portal 69 Chapter AlphaEntry Wiring Diagrams Wiring of AlphaEntry systems vary depending on application so these wiring diagram examples have been included to insure proper connections and ease of installation Once the determination has been made on specific facility requirements please refer to the appropriate diagram s in this section Please remember that facilities using multiple entrances masters may likely require several different witing configurations depending on the functions and capabilities required at each entrance master PAGE A Lobby Panel ee ee Handset Concierge No Phone Bill Unrestricted Outside Dialing 80 No Phone Bill Limited Outside Dialing 80 Open Voice _ Information on Open Voice Configurations 80 _ a QwikBUS Basic AlphaEntry QwikBUS Wiring Diagrams QwikBUS Typical Apartment Wiring N P S No Phone Service Dummy Phone Options O D Outside Dialing connectivity to a dedicated telephone line Assistance on additional information or custom requirements can be obtained from Alpha Communications Technical Support Monday through Friday 8 30am 5 00 pm Eastern Time 1 800 666 4800 70 Lobby Panel w Handset Std Dialer
118. tact options 42 Entering Phone Numbers Standard Dialer type Telephone Entry Button 1 Dial Telephone Number e DialNum f Relay C STR C NPSTel Hide Number Button Label Comments displayed next to Button 212 555 0388 Suite Do not call after 10 00 PMI 1 Choose button 1 2 or 3 and click the radio button Dial Num 2 Enter the Number 999 9999 or 999 999 9999 format If the phone number requires a 1 before dialing the program will provide it automatically If a PBX system is being used where a 9 or other prefix is required before dialing out please refer to Appendix G 3 Enter a Label such as Suite Cell phone Work Conference Room etc if no label is given the button will just say CALL 4 Enter Optional Comments displayed next to Button such as No Calls after 10 00 pm Call here 8 00 5 00 etc These comments are very important because they make AlphaEntry even more powerful as a concierge tool as well as better communications with visitors to residents Entering N P B Codes No Phone Bill type Telephone Entry Button 1 Dial Telephone Number ie DialNum Relay STR NPS Tel Hide Number Button Label Comments displayed next to Button 1259 Suite Do not call after 10 00 PM 2 Choose button 1 2 or 3 and click the radio button Dial Num 2 Enter the required No Phone Bill Equipment code in the Number field 3 Enter a Label such as Suite Cell phon
119. take out the text overlay leaving the Welcome Screen just with the background image This allows the administrator to make any custom graphics with their own Welcome Screen text The graphics file default locationis C Program Files AlphaEntty SlideShowPics Installer Message These fields allow the installer or maintenance company to display contact information at the administrator s discretion The message will appear in the bottom left corner of the welcome screen As a convenience to the installer clicking on the See button will copy the installer information to all existing entries automatically 26 Welcome Screen Settings 4 Tab continued Scheduled Welcome Screens The Scheduled Welcome Screens when enabled allows the AlphaEntry Welcome Screen to display alternate special images This feature is generally used when AlphaEntry is used as a lobby panel for public and resident use It allows the administrator to display a background image relating to a holiday greeting special event or announcement during a programmed date range Checking the Use Scheduled Welcome Screens box will automatically enable the special messages to activate when the current date is within the administrator s determined date range Placing a check mark in the box next to Hide Welcome Text leaves the Welcome Screen images only Clicking Touching the Define Schedule amp Images will open the screen where the admi
120. ter or iPhone from this camera to verify visitors Logitech QuickCam Pro 4000 Properties wee Se icki cnc 2s Ts Clicking on the button EREN Full Auto Mode Brightness lt lt F Image Modes will open the window shown to the right This er 2 Saree window will vary with the camera and device driver 2 eee lee A Saturation k Miror Vertical that is chosen but can be used to optimize and aaa m Backlight Auto Iv adjust the camera for the best picture results With White balance s me C Auto most cameras a live window will open so you can R C Freeze Incandescent view your adjustment results m eee Always be sure to take variations in lighting during the day into account Note The Camera Properties button is only accessible from the PC that has the camera attached Camera Properties Screen iPhone is a registered trademark of Apple Inc 35 Adding Additional Cameras Clicking on the button will open the window shown below Alphatntry Remote Cameras for Building 2 This screen lets you setup additional cameras that are connected directly to this entry These cameras can be viewed from the QwikCAM screen in the AlphaEntry Client software Cameras icense Plate Cam F een E Camera Location Name License Plate Cam Select or type in the Cameras Device Name SAAT 30 TY Card Select or tyoe in the Wideo Format uy2 320x240 r
121. the Editor Options tab see Pg 30 The Switch Console Also designed for Concierge use is the Switch Console which enables AlphaEntry to control lichting taxi lights doors cameras elevator calls or other devices Each switch can be configured to operate a controlling relay as either a latching On Off switch Push On Push Off or a timed momentary contact switch Push On Shuts off automatically after a specified time from 0 1 seconds to more than 24 hours Active switches are indicated by pilot lights Switches are configured in the Editor Switch Console tab see Pg 32 QwikID Caller Identification When the concierge is equipped as a standard dialer system and the dedicated phone line is equipped with Caller ID and a CID capable modem any call placed from a resident ring down or outside caller to the concierge will display on screen with QwikID unless this feature has been disabled in the editor If the caller has blocked the CID information from displaying then QwikID will indicate that the information was not available The feature works similarly to Caller ID displaying the number and name of the calling party af available through the caller ID information When a call is received QwikID searches the AlphaEntry database If the calling number matches a resident phone number in the database the resident name and suite information is added The actual resident phone number is not displayed to insu
122. tory please anter Name or Suite Pak a SE d L Ii oe mo Pe LL op Gg Gp eg n h N E 14 E EZ BE 1 DOJ m wh s 1 Wt pka Soran alee Pra Prd Aker vI Bot 13 2 17 4 1i B 2 The screen to the left shows a typical entrance panel Note the package icon indicating that the resident has a package in the system that needs to be picked up This icon can be configured to display or not depending on your facilities needs This is done through the Editor Options tab for each entry station With optional AlphaEntry MailRoom software detailed package information can be displayed along with local weather time and building announcements on additional monitors in your mail room or common areas To Access Package Tracking through AlphaEntry Name Ananiev George Cancel lo search directory please anter Mame or Sure To call this Suite touch tha CALL button below Sales TF Select the residents name from the AlphaEntry call screen On the right side of the resident s call box you will see a package icon If the resident has packages in the system to be picked up the icon will display in color as shown to the left with the number of packages shown below If there are currently no packages waiting for pickup the package icon will be gray but still clickable to add packages To Display Packages in the System for the Resident To call this Suite touch t
123. ty Codes The Main Editor Screen Explanation of Editor On Screen Buttons Configuring Entries and Masters Main Screen Entry Setup Settings 1 Tab Modem amp Port Settings 2 Tab Relay Board s 3 Tab Optional Relay Call Button Welcome Screen Settings 4 Tab Scheduled Welcome Screen DTMF Phone Code Settings 5 Tab Option Settings 6 Tab Resident Access Settings 7 Tab Switch Console Configuration 8 Tab Camera Configuration 9 Tab Adding Additional Cameras Email Notification 10 Tab Package Tracking Configuration The MailRoom Tab AlphaEntry RRR ONE SMO wANNA WH UI e DM N 13 14 14 17 18 19 20 23 24 25 26 Zi 28 30 32 33 35 36 37 38 1V CHAPTER 4 The Editor Data Entry Entering Contact Information Adding Editing Deleting Contact Data Adding a New Resident Hiding a Listing Priority Listings Resident Email Address Assigning Call Buttons Entering Resident Phone Numbers Entering Resident No Phone Bill Codes Entering Resident No Phone Service Information Entering Resident Intercom Relay Information Entering STR QwikBUS Intercom Information Linking a QwikBUS Apt Station to a TT33 2 Entry Selecting Display Locations for a Resident Assigning Resident Access Codes Entering Resident Notes Entering Resident Pictures Resident Notification for Package Arrival Resident Screen Search Feature Entering Emergency Contact Information Ente
124. unds folder of EACH emergency call receiving masters Be sure that the speakers are always on for the emergency call receiving masters Please note that you can silence the tone with an acknowledgement but you cannot remove the call from the screen until the latching device is physically reset at the location Momentary contact device calls can be fully reset Activate Relay Some facilities may need visual or audible signaling when an emergency device is activated such as bells sirens or strobe lights Some may want to trigger an auto dialer To set a relay to close when an S1 or S2 device is activated enter the specific Relay Board Relay number on that board and the number of seconds you wish the relay to remain closed ranging from 1 second to 999 seconds If you do not put a value in the Active Seconds field the relay will remain closed until the device is reset or the emergency call has been acknowledged If the device is a momentary contact type then the relay will operate until the emergency call has been acknowledged If you put a value in the Active Seconds field the relay will open even if the device has not yet been reset or the emergency call has not been acknowledged If a Normally Closed Relay is needed for a specific application the jumper for the specific relay to be used can be switched on the relay board enabling the relay contact to open on activation normally closed operation 58 The S1 S2 Button Inp
125. ure all other STR apartment intercoms are off 2 Click the Button in the resident editor If this button is disabled this PC does not have the 11 333 attached to it 3 Hold down the circle button on the apartment station until a beep is heard approx 5 seconds The beep indicates that the address for that station was sent to the PC through the translator The address will now be saved in the AlphaEntry database and associated with this call button The number of station addresses associated with this button will display in the Button box after a successful programming To program additional stations in this apartment repeat this step with each apartment station The maximum number of phones in one apartment is 5 five Exceeding five stations will overwrite the first station s address 4 Enter a Button Label such as a Suite number or location 5 Enter Comments for Button such as No Calls after 10 00 pm Call here 8 00 5 00 etc 6 Check the Forward un answered calls to call center box if using this option This allows the visitor to speak with a predetermined location if the call is not answered by the resident within a specified time 45 Entering information linking a QwikBUS Apt Station to a TT33 2 Entry Button 2 STR Device DialNum Relay amp STR M Hide Device Address 1 addr Button Label Comments displayed next to Button Panel Link x STR DEVICE When a T T33 2 device is detecte
126. ut Notifications Box Setup STR S1 amp S2 Inputs Send notification to jv Pagers specify a capcode and or select the staff members that will receive page Pager Capcode 018 1256 must be all numbers and 7 digits long Staff Members mj nders Joe Matthews Keith West Wing 7 Emails Cell Phones Email Address separate multiple email addresses by a comma Staff Members Frink Robert Matthews Keith F Notify Family Members listed in Resident s Settings when this input device is activated Global setup of S1 S2 amp Button Notifications When an input is activated AlphaEntry has multiple ways of notifying the people that need to respond Depending on the facility type Concierge Security Nursing Desks or Management may need to receive the alarm and related information Staff members or family members may need to be notified directly by emails text messages pagers or remote signaling devices All these notification methods are available through AlphaEntry The message sent can be customized through the AlphaEntry Editor to give appropriate information to the recipients To send notifications TO PAGERS Check the pagers box to activate this feature You may enter a pager capcode in the field to send the notification to all pagers within that capcode group Pagers allow up to 6 capcodes so that they can be programmed to be part of several zones or groups as well as an individual
127. will display to the right of the log viewer in a larger format Events are displayed in time order and filtered by date The count indicator displays the amount of events recorded on the particular date 85 Appendix C Speaker Mic Module Adjustments AEMDFB Open Voice Style TW200BKAE Handset Style Model AEMDFE A PROPATR COAT TAT Da RLA Marde ir CHA Gain Adjustment Back View There is a gain control on the back of this unit in the bottom left corner that can be adjusted with a small screwdriver If the volume is too low turn the screw clockwise if the volume is too high or if you hear a pulsing volume level turn the screw counterclockwise until the pulsing stops The pulsing is caused by the switching of the VOX electronics between speaking and listening and when the gain is set too high the mic will hear the speaker and cut back and then not hear the speaker and raise the level causing the pulsing Because the acoustic and ambient noise of each installation is different this threshold level will usually need to be adjusted for optimal operation AEDSMP Style Back View The AEDSMP is used as an Open Voice Speaker Mic assembly and has two user adjustable controls The first marked M is used to increase microphone sensitivity In a loud environment turning this counterclockwise will help to minimize background noise and make speech clearer In quieter surroundings turning
128. y Alpha Media Inc or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This EULA grants you no rights to use such content All rights not expressly granted are reserved by Alpha Media Inc 5 U S GOVERNMENT RESTRICTED RIGHTS The SOFTWARE PRODUCT is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable Manufacturer is Alpha Media Inc 42 Central Drive Farmingdale NY 11735 1202 6 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE PRODUCT to any country person entity or end user subject to U S A export restrictions Restricted countries currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria You warrant and represent that neither the U S A Bureau of Export Administration nor any other federal agency has suspended revoked or denied your export privileges 7 NO WARRANTIES Alpha Media Inc expressly disclaims any warranty for the SOFTWARE PR

AlphaEntry™ 3.0 - Alpha Communications

Contents

Download Pdf Manuals

Related Search

Related Contents

AlphaEntry&trade; 3.0 - Alpha Communications

Contents

Download Pdf Manuals

Related Search

Related Contents

AlphaEntry™ 3.0 - Alpha Communications