Prodigy Evaluation questionnaire 02/02/96
Contents
1. 64146 102 How useful would you find ADDITIONAL PATIENT ADVICE LEAFLETS in Prodigy me For Office Please fill in one bubble a EEEE use only no use little use some use invaluable O O O O Otherwise please ignore If you answered little use some use or the shaded area below invaluable please answer the questions in the ee and go to question 104 shaded area below q 103 Which of the following aspects would you like to be included in patient information sheets Please fill in all bubbles that apply q103b O alternative therapies e g aromatherapy long term problems prognosis social service details unrealistic expectations does and don ts O pathology and symptoms ae O non NHS alternatives local experts voluntary organisations other specify 104 Optional comments PATIENT ADVICE LEAFLETS Feel free to use the space below qi04a q104b 105 Overall how useful do you find the PATIENT DRUG INFORMATION in Prodigy Please fill in one bubble q104c no use little use some use invaluable O O O O If you answered no use or little use Otherwise please ignore the shaded please answer the questions in the area below and go to question 109 shaded area below 106 How do you rate the LEVEL of PATIENT DRUG INFORMATION provided in Prodigy Please fill in one bubble far too basic too basic barely adequate satisfactory good too complex2. 17 How would you rate the flexibility of TIMING of the TRAINING provided for the Prodigy system e g after morning or evening surgery Please fill in one bubble no option given grossly inadequate inadequate adequate good excellent O O O O O O 18 Were you provided with any on site training Please fill in one bubble yes Co ono Don t know O O If you answered no please answer the questions in the shaded area below If you answered yes or don t know please go to question 21 19 What alternative method of training were you offered Please fill in as many bubbles as apply none manuals online help awayday other please specify O O O O O 20 Do you prefer these methods to on site training Please fill in one bubble most definitely definitely usually don tcare prefer onsite definitely prefer onsite O O O O O O 21 IN ADDITION to any printed reference material was any PRINTED MATERIAL SPECIFIC TO THE INITIAL PRODIGY TRAINING produced for you Please fill in one bubble no O yes For Office use only qiga qi9b q19c O E page 3 Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne 64146 Mi SPE 64146 Section C Ongoing Support for Prodigy 22 Do you have a named contact at the suppliers specifically concerned wi
3. 68 Do you or your practice have a subset of Read codes i e synonyms which all the partners can use Please fill in one bubble yes no O O 69 How useful do you or would you find a subset of Read codes for everyday use Please fill in one bubble no use little use some use invaluable don t know O O O O O 70 How useful do you find using READ diagnostic codes to REFLECT a DIAGNOSIS please fill in one bubble grossly inadequate inadequate adequate good excellent O O O 71 How useful do you find using READ diagnostic codes to REFLECT a SYMPTOMATIC diagnosis e g cough please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O 72 How useful do you find using READ diagnostic codes to facilitate CLINICAL AUDIT please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 9 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne 64146 m ii 64146 For Office 73 DO you feel that prodigy is forcing you to make a DIAGNOSTIC DECISION when you would use only not normally please fill in one bubble never occassionally some times very frequently always O O O O O Otherwise please ignore the If you answered some times very frequently enee area below and go to or always please answer the question in th
4. r r a For Office Section N Possible New Prodigy Guidelines is Soniy 120 Please list up to ten possible conditions that are not currently supported by the Prodigy guidelines which you feel could benefit from them A list of all the Prodigy guidelines can be found at the end of this questionnaire Condition I ll Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 0 page 16 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne 64146 B ut E Prt 64146 Section O Editing Guidelines The Prodigy system was designed in such a way as to enable local editing and creation of guidelines Indeed this facility was seen as essential to allow local ownership However from preliminary analysis of early data downloads from the systems this activity seems to be very rare This section attempts to discover firstly if this facility is still considered as important as was originally believed and secondly if the lack of use is due to some technical problem 121 How useful do you think it is for the Prodigy system to have a local guideline editor that can be used in all practices Please fill in one bubble nouse little use some use necessary invaluable don t know O O O O O O 122 How useful would you find a setup whereby you had access to a facility that could carry out the necessary editing for you after providing them with paper versions Please fill in one bubble
5. far too complex O O O O O O 107 How do you rate the AMOUNT of PATIENT DRUG INFORMATION provided in Prodigy Please fill in one bubble far too little too little just enough satisfactory too much far too much O O O O O O 108 How do you rate the LAYOUT of PATIENT DRUG INFORMATION provided in Prodigy Please fill in one bubble incomprehensible extremely difficult difficult managable clear excellent O O O O O O q109a 109 Optional comments PATIENT DRUG INFORMATION Feel free to use the space below q109b q109c ee Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 14 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne 64146 at E PL E 64146 Section L Prodigy Prescriptions For Office use only 110 Overall how useful do you find the PRESCRIPTIONS in Prodigy Please fill in one bubble no use little use some use invaluable O O O O 111 How useful would you find the facility to choose a set of items for a prescription such as triple therapy for asthma WITH A SINGLE KEYSTROKE Please fill in one bubble no use little use some use invaluable O O O O 112 How do you rate the DETAIL of DISPLAYED INFORMATION for PRESCRIPTIONS ON THE SCREEN provided in Prodigy Please fill in one bubble far too basic too basic barely adequate satisfactory good too complex far too complex O O O O O O O If you answered less than good please answer Otherw
6. nouse little use someuse necessary invaluable don t know O O O O O O 123 Have you EVER used or attempted to use the Prodigy guideline editor Please fill in one bubble yes no If you answered less than yes please Otherwise please ignore the shaded area answer the questions in the shaded area below and move on to question 126 over below the page 124 How do you rate the COMPLEXITY of the GUIDELINE EDITOR please fill in one bubble incomprehensible extremely difficult difficult managable clear excellent O O O O O O 125 Please provide below any additional information e g bug fixes enhancements etc that you think may help the project team Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 17 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne For Office use only qi25a q125b qi25c qi25d qi25e q125f 64146 ii 2 E Pri 64146 Section P Overview 126 How would you rate the following aspects of PRODIGY Please fill in one bubble for each aspect 127 aspect useless por poor adequate good excellent tool to use during a consultation O O O O O O oue ee O O O O O O prescribing aid O O O O O O method of encouraging RATIONAL prescribing O O O O O O method of encouraging CONSISTANGY in prescribing O O O O O O method of encouraging HIGH
7. you find the accompanying instructions for installation grossly inadequate inadequate adequate good excellent O O O O O 51 Was specific support offered to you for the installation process yes no don t know O O 52 Would you prefer an alternative method of installation yes no don t know O O O If you answered yes 53 Which of the following methods would you prefer please fill in as many bubbles as apply you to download from an electronic address supplier to download overnight into your system CD Rom tape floppy disc other Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 7 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne For Office use only q53a q53b q53c aie ni 64146 54 55 56 57 58 59 Section G Bypassing the Prodigy System How do you rate the EASE of BYPASSING the Prodigy system during a consultation FOR a condition that HAS a Prodigy guideline Please fill in one bubble grossly inadequate inadequate adequate good excellent Q O O O How do you rate the EASE of entering previously manually issued prescriptions e g from house calls onto the practice system once Prodigy has been installed Please fill in one bubble grossly inadequate inadequate adequate good excellent Q O O O O How much would you prefer the Pr
8. 96 Optional comments THERAPY CHOICE Feel free to use the space below q96b q96c 97 Can both YOU AND THE PATIENT view the PATIENT ADVICE LEAFLETS provided in Prodigy ON THE COMPUTER SCREEN Please fill in one bubble yes no O O 98 Overall how useful do you find the PATIENT ADVICE LEAFLETS non drug related in eipdlgy Please fill in one bubble no use little use some use invaluable O O O O I you answered no use or little use Otherwise please ignore the shaded area please answer the questions in the below and move on to question 102 over shaded area below tha nana 99 How do you rate the LEVEL of PATIENT ADVICE LEAFLETS provided in Prodigy Please fill in one bubble far too basic too basic barely adequate satisfactory good too complex far too complex O O O O O O 100 How do you rate the NUMBER of PATIENT ADVICE LEAFLETS provided in Prodigy Please fill in one bubble far too little too little just enough satisfactory too much far too much O O O O O O 101 How do you rate the LAYOUT of PATIENT ADVICE LEAFLETS provided in Prodigy Please fill in one bubble incomprehensible extremely difficult difficult managable clear excellent O O O O O Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 13 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne 64146 Ea E nf E
9. For Office Prodigy Post Implementation GP use only Questionnaire A Supplier Independent Section A Non Prodigy Support Training Overview 1 How would you rate the following support aspects for the none Prodigy CLINICAL system from your supplier Please fill in one bubble for each aspect none very s pport aspect Gen poof poor adeauate good excellent Initial training O O O O O O ongoing training O O O O O O user groups helpline facility documentation Section B Training for Prodigy 2 Have you PERSONALLY OR ANY MEMBER OF YOUR PRACTICE received any training for the Prodigy system Please fill in one bubble yes no O If you answered yes please If you answered no please go to continue and answer question 3 question 22 page 4 below 3 How would you rate overall the training given to YOU PERSONALLY for the Prodigy system Please fill in one bubble None given grossly inadequate inadequate adequate good excellent O O O O O O 4 How would you rate the AMOUNT of training provided to YOU PERSONALLY for the Prodigy system Please fill in one bubble None given far too little too little adequate more than required far too much O O O O O O 5 How would you rate overall the training given to YOUR COLLEAGUES for the Prodigy system Please fill in one bubble None given grossly inadequate inadequate adequate good excellent O O O O O O 6 How would you rate the AMOUNT
10. NT OF INFORMATION on a typical Prodigy screen Please fill in one bubble far too little too little correct amount too much far too much Q O 79 How do you rate the STRUCTURE OF INFORMATION on a typical Prodigy screen Please fill in one bubble totally unstructured far too little structure too little structure correct amount too much structure far too much structure 80 How easy is it to move between screens in the Prodigy system Please fill in one bubble far too difficult too difficult acceptable easy very easy O O Q O O 81 How would you describe the typical sequence of screens viewed by yourself in the Prodigy system Please fill in one bubble O totally unstructured sequence O far too little structured sequence O little structured sequence O correct sequence too rigid sequence O far too rigid sequence 82 How do you feel the screen layouts and sequences have effected the speed of your prescribing Please fill in one bubble much slower slightly slower nochange overall slightly quicker much quicker O O O O O q83a 83 Optional comments screen layouts and sequences Feel free to use the space below q83b q83c Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 11 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne 64146 E Mi BaT a 64146 Sec
11. O O O O O O QUALITY prescribing How much do you want to continue using Prodigy Please fill in one bubble O never again O some time in the future O yes if significantly improved O yes with some improvements yes as it is O yes unqualified O yes most definitely 128 Hypothetically if there was a cost attached to buying Prodigy how much would you be prepared to pay for it on a per user basis Please fill in one bubble O nothing O 50 pounds O 100 pounds O 200 pounds O 300 pounds O 500 pounds Section Q Optional Comments 129 If you feel that this questionnaire has failed to cover any important issue appertaining to the evaluation of the Prodigy software please provide details in the box below INOW Please place in the envelope provided and return to the address marked on the front of this questionnaire Thank you once again for taking the time and effort to complete this necessarily long questionnaire Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne page 18 For Office use only q129a q129b q129c q129d q129e q129f 64146 ETE
12. adequate adequate good excellent O O O O O 38 WITHIN a CONSULTATION how do you rate the APPROPRIATENESS of when the Prodigy system is triggered Please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O If you answered grossly inadequate or inadequate please answer the questions in the shaded area below Otherwise please ignore the shaded area below and go to question 41 below 39 Which of the following most accurately reflects the situation Please fill in one bubble r O never comes up when required O occassionally comes up when required O comes up too often O comes up far too often 40 Optional comment If you would like to provide further details please do so in the box below 41 Would you like the Prodigy system to be available via a DRUG code Please fill in one bubble yes no don t know O O O 42 If you would like the Prodigy system to be triggered via any other method not mentioned above please provide details in the box below Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 6 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne For Office use only q40a q40b q40c q42a q42b q42c 64146 al a E PL 64146 Section F Installing the Prodigy System 43 Could the existin
13. ble incomprehensible extremely difficult difficult managable clear excellent O O O O O 91 Optional comments Doctor GUIDELINE information Feel free to use the space below q91ia q91b q9ic eS Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 12 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne 64146 re E fT E 64146 92 Overall how useful do you find the information concerning THERAPY CHOICE in For Offi Ta Please fill in one Punia S ia T T use only no use little use some use invaluable O O O O If you answered no use or ite u use Otherwise please ignore the shaded please answer the questions in the area below and go to question 96 shaded area below 93 How do you rate the LEVEL of THERAPY CHOICE information provided in Prodigy Please fill in one bubble far too basic too basic barely adequate satisfactory good too complex far too complex O O O O O O O 94 How do you rate the AMOUNT of THERAPY CHOICE information provided in Prodigy Please fill in one bubble far too little too little just enough satisfactory too much far too much O O O O O O 95 How do you rate the LAYOUT of THERAPY CHOICE information provided in Prodigy Please fill in one bubble incomprehensible extremely difficult difficult managable clear excellent O O O O O O q96a
14. e question 75 shaded area below 74 Which of the following most accurately describes your feeling towards this situation Please fill in one bubble very disturbed disturbed slightly worried indifferent pleased very pleased O O O O 75 How adequate do you feel the CURRENT match is between Read diagnostic codes and the guidelines please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O 76 Please list up to ten Guidelines which you feel are CURRENTLY inappropriately linked to particular Read codes A list of all the Prodigy guidelines can be found at the end of this questionnaire Please place a single character in each box Guideline code Suggested correct Read diannnetin randa Comment Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 10 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne 64146 m Ui E mg E 64146 For Office Section J Screen Layout Navigation in the Prodigy System use only 77 How do you rate overall the screen layouts in the Prodigy system Please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O 78 How do you rate the AMOU
15. e bubble grossly inadequate inadequate adequate good excellent Q O O O O If you answered grossly inadequate If you answered adequate good or or inadequate please answer the excellent please ignore the shaded area questions in the shaded area below below and go to question 35 top of next page 34 How would you like this improving Please fill in all bubbles that apply newsletter O Internet page road shows computer bulletin board user group facilitation email distribution lists O away days don t know other specify Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 5 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne For Office use only q34a q34b q34c 64146 M E e 64146 Section E Entering the Prodigy System 35 WITHIN a CONSULTATION how do you rate the EASE of entering the Prodigy system Please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O 36 OUTSIDE of the CONSULTATION how do you rate the EASE of entering the Prodigy system e g for browsing information Please fill in one bubble not possible grossly inadequate inadequate adequate good excellent O O O O O O 37 How do you rate the SPEED at which the Prodigy system is called up Please fill in one bubble grossly inadequate in
16. ering ad hoc non prodigy queries Please fill in one bubble None given far too unhelpful too unhelpful correct level too helpful far too helpful Q O O O O O 12 How would you rate the TRAINER S teaching of an OVERVIEW of the Prodigy system Please fill in one bubble extremely limited limited adaquate good superb O O O O O CD Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 2 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne For Office use only q7a q7b q7d 64146 it 13 How would you rate the TRAINER S ASSESSMENT of your particular LEARNING NEEDS for the Prodigy system Please fill in one bubble limited adaquate good expert O O extremely limited O O 14 How would you rate the TRAINER S ability to develop a LEARNING STRATEGY with yourself to enable you to continue learning more afterwards e g setting goals and suggesting tasks Please fill in one bubble limited adaquate good expert O O O O none given extremely limited O O 15 Have you paid for any TRAINING provided for the Prodigy system Please fill in one bubble yes no don t know O O O 16 How would you rate the adequacy of LOCATION of the TRAINING provided for the Prodigy system e g distance and ease of access Please fill in one bubble adequate good excellent grossly inadequate inadequate O O O O O
17. g clinical system be used while the Prodigy SOFTWARE was being installed Please fill in one bubble yes no don t know O O O 44 Did you require any additional HARDWARE installing to run the Prodigy software Please fill in one bubble yes no don t know O O O 45 How long did it take on average to install a version of the Prodigy SOFTWARE If it was a workstation installation consider it for an average workstation Pia IRER Se oo bal less than 30 mins gt half a day up to a day 30 mins to an hour O more than one day gt hour to half a day don t know 46 How happy were you with the installation of the Prodigy SOFTWARE Please fill in one bubble grossly unhappy unhappy adequate happy wonderful don t know O O O O O O 47 How many versons of the Prodigy SOFTWARE have you received Please write number in the box 48 Have you rather than the supplier ever installed any version of the Prodigy SOFTWARE Please fill in one bubble SS See yes no don t know O O O If you answered yes please Otherwise please ignore the shaded area answer the questions in the below and go to question 54 top of next page shaded area below 49 How difficult did you find it to install the Prodigy SOFTWARE If you have received multiple versions upgrades bug fixes please give an overall rating Please fill in one bubble very difficult moderately difficult acceptable easy very easy O O O O 50 How did
18. ise please ignore the the questions in the shaded area below shaded area below and go to qi13a question 114 113 Please provide details of what additional information you would like included q113b qi13c 114 How do you rate the LAYOUT of INFORMATION for PRESCRIPTIONS ON THE SCREEN provided in Prodigy Please fill in one bubble incomprehensible extremely difficult difficult managable clear excellent O O O O O a Section M Prodigy Output 115 How do you rate the LAYOUT of PRINTED PRESCRIPTIONS provided in Prodigy Please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O 116 How do you rate the LAYOUT of PRINTED PATIENT ADVICE LEAFLETS non drug provided in Prodigy Please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O 117 Can you print PATIENT ADVICE LEAFLETS non drug IN YOUR CONSULTIING ROOM Please fill in one bubble yes no O O 118 Can you print PRESCRIPTIONS IN YOUR CONSULTIING ROOM Please fill in one bubble yes no O O 119 Can you print THE PRODIGY GUIDELINES in the form of some sort of report Please fill in one bubble yes no O O Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 15 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne 64146 Ta E Pr E 64146
19. odigy system to be able to be setup in such a way as to allow different ways of exiting dependent upon individual and or grade of staff such as locums and or trainees Please fill in one bubble definitely not not at present not sure goodidea definitely QO O Q O Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 8 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne For Office use only 64146 Ul Spel a 64146 For Office Section I Read Diagnostic Codes use only 64 How do you rate the ease of searching for a particular READ diagnostic code Please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O 65 Did you use READ diagnostic codes before you began the Prodigy project Please fill in one bubble O O If you answered yes please Otherwise please ignore the shaded area answer the questions in the below and go to question 68 shaded area below 66 How frequently did you apply Read codes to consultations problem titles Please fill in one bubble O less than 25 of the time between 25 and 40 of the time between 41 and 74 of the time over 74 of the time 67 How long had you been using Read codes before Prodigy began Please fill in one bubble O within the last year within the last two years within the last three years O more than three years
20. odigy system to default to not being called up Please fill in one bubble definitely not not at present notsure goodidea definitely O O O O O Can you set Prodigy to be only used by individual GPs Please fill in one bubble yes no don t know O O O How useful would you or do you find the facility to allow Prodigy to be available to individual GPs in the practice Please fill in one bubble no use little use some use invaluable don t know O O O O How much would you like the Prodigy system to be able to be setup in such a way as to force its use by certain grades of staff such as locums and or trainees Please fill in one bubble definitely not not at present notsure goodidea definitely O O O O O Section H Exiting the Prodigy System 60 61 62 63 WITHIN a CONSULTATION how do you rate the EASE of EXITING the Prodigy system WITHOUT choosing a drug or advice leaflet e g after browsing information Please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O How do you rate the automatic updating of clinical information after EXITING Prodigy Please fill in one bubble grossly inadequate inadequate adequate good excellent Q O D O OUTSIDE of a CONSULTATION how do you rate the EASE of EXITING the Prodigy system e g after browsing information Please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O How much would you like the Pr
21. of training provided to YOUR COLLEAGUES for the Prodigy system Please fill in one bubble None given far too little too little adequate more than required far too much O O O O O O OOOO OLO O LUULU eae Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 1 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne 64146 w l E iad 64146 7 How would you rate the LEVEL of INFORMATION provided during training for the Prodigy system Please fill in one bubble far too superficial too superficial correct level too detailed far too detailed O O O O O If you answered too or If you answered too far too superficial please or far too detailed provide details below please provide details below 8 How would you rate the TRAINER S KNOWLEDGE of the Prodigy system Please fill in one bubble extremely limited limited adaquate good expert O O O O O 9 How would you rate the TRAINER S ABILITY to COMMUNICATE EFFECTIVELY when ANSWERING QUESTIONS about the Prodigy system Please fill in one bubble extremely limited limited adaquate good expert O O O O O 10 How would you rate the TRAINER S ABILITY to teach PRACTICAL SKILLS concerning the Prodigy system Please fill in one bubble extremely limited limited adaquate good expert O O O O O 11 How would you rate the TRAINER S HELPFULNESS for the Prodigy system e g answ
22. tation Guide as to where to get help O GO O O Prodigy Post Implementation 22 01 96 File Robin Beaumont F prodigy postgp post gp1 26 01 06 page 4 Copyright Sowerby Unit for Primary Care Informatics University of Newcastle upon Tyne For Office use only 64146 E T 64146 SYSTEM SPECIFIC printed documentation questions continued from previous page 28 How do you find the LANGUAGE of the documentation please fill in one bubble incomprehensible extremely difficult difficult managable clear excellent O O O O O O 29 How do you find the LAYOUT of the documeniation please fill in one bubble incomprehensible extremely difficult difficult managable clear excellent O O O O O O 30 How do you find the COMPLETENESS of the documentation please fill in one bubble grossly inadequate inadequate adequate good excellent O O O Section D Supplier Communication Feedback for Prodigy 31 How do you rate the CONTENT of feedback from the supplier relating to any queries you may have concerning Prodigy please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O 32 How do you rate the SPEED of feedback from the supplier relating to any queries you may have concerning Prodigy please fill in one bubble grossly inadequate inadequate adequate good excellent O O O O O 33 How do you rate the AMOUNT OF COMMUNICATION between yourself and the supplier concerning Prodigy please fill in on
23. th Prodigy issues please fill in one bubble yes no don t know O O O 23 Is any type of ongoing training available from the supplier without incurring additional costs please fill in one bubble yes no don t know O O O 24 How would you rate the supplier s helpline support service with regard to the Prodigy system please fill in one bubble notusedit grossly inadequate inadequate adequate good excellent O O O O O O 25 Do you have any supplier SYSTEM SPECIFIC printed documentation concerning the Prodigy system i e software user manual please fill in one bubble yes no O O If you answered yes please If you answered no please ignore the answer the questions in the shaded area below and go to question 31 shaded area below over the page 26 Overall how useful do you find the documentation Please fill in one bubble not at all little use useful extremely useful O O O 27 How useful did you find the documentation as a not at all little use useful xtremely useful General introduction to the prodigy system O O O O Definitive reference to the prodigy system O O O O How to do it for a specific task in the O O O O Podigy system Source of exercises tutorials e g editing guidelines on a dummy data set O O O O How to do it to export data to other O O O O applications Read DRUG code reference O O O O Read Diagnostic code reference O O O 6 Guide to where to find additional O O O O documen
24. tion K Prodigy Guideline Contents ee 84 How do you rate the usefulness of the Prodigy guidelines use only Please fill in one bubble nouse little use some use invaluable don t know O O O O O 85 What percentage of YOUR consultations would you say are covered by the Prodigy guidelines Please fill in one bubble less than 25 25 up to 50 50 up to 75 over 75 O O O O 86 How useful would you find the facility to be able to turn off individual Prodigy guidelines at the individual doctor level Please fill in one bubble no use little use some use invaluable don t know O O O O O 87 Overall how useful do you find the doctor GUIDELINE information in Prodigy Please fill in one bubble no use little use some use invaluable O O O O If you answered no use or little use Otherwise please ignore the shaded please answer the questions in the area below and go to question 91 shaded area below 88 How do you rate the LEVEL of doctor GUIDELINE information provided in Prodigy Please fill in one bubble far too basic too basic barely adequate satisfactory good too complex far too complex O O O O 89 How do you rate the AMOUNT of doctor GUIDELINE information provided in Prodigy Please fill in one bubble far too little too little just enough satisfactory too much far too much O O O O O O 90 How do you rate the LAYOUT of doctor GUIDELINE information provided in Prodigy Please fill in one bub
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