PCI Express® Expansion User`s Manual
Contents
1. 22 LA al no e WW ans ass 22 MAIS Re eisen 25 Linux RedHar ass a Rt 25 CHAPTER5 HOW TO GET MORE HELP ccccccssseseeeseeeeees 26 Frequently Asked Questions FAQ Kh kk kk kk K k kk 26 Contacting Technical SUPPO necesn a e 26 Magma Deba Uai a een 27 PCIScope Software Utility E mm 28 Table of Contents i MAGMA Returning Merchandise to Magma cccccsssssseececceeeseeeeeeeaueseeeeeeeseaeeeeeesesnansaes 30 APPENDIX A COMPLIANCE 222222200202000an00nnnn0nnnn0nnnnnunn RE 31 AO SP D E AAN E BE SB RE aa nat lee 31 HAUST Ganada usa E 31 Er ee Na re 31 ii Table of Contents What s in this Guide This manual is divided into the following parts Chapter 1 Provides General Specifications and Parts List Chapter 2 Briefly explains hardware installation Chapter 3 Provides troubleshooting assistance Chapter 4 Explains Magma Software Installation Chapter 5 Explains where to get technical support Appendix A Provides information about Compliance Advisories Five types of advisories are used throughout this manual to provide helpful information or to alert you to the potential for hardware damage or personal injury They are Note Important Caution Warning and Danger The following is an example of each type of advisory NOTE Used to amplify or explain a comment related to procedural steps or text IMPOR2. J DOLFFFFFR oozo0000h 2 MB Prefetchable No window open ul en Resource Allocation CardBus socket Registers ExCa amp Base address Register TFFFEOOOR Locate anywhere in 32 bit Interrupt Line IRQ 11 05h Interrupt Pin Device Configuration 1 0 space access Enabled It s a good sign if any of Memory space access Enabled these read Enabled Bus master Special cycles operations Disabled Memory write and Invalidate Disabled You should save this data as a file on your computer Please include your name and date as part of the file name with an extension of bpd This file should be included as an attachment when submitting a Technical Support request at www magma com support Chapter 5 How to Get More Help 29 MAGMA Retuming Merchandise to Magma If factory service is required a Service Representative will give you a Return Merchandise Authorization RMA number Put this number and your return address on the shipping label when you return the item s for service Magma will return any product that is not accompanied by an RMA number Please note that Magma WILL NOT accept COD packages so be sure to return the product freight and duties paid Ship the well packaged product to the address below MAGMA RETURNS DEPT RMA 9918 Via Pasar San Diego CA 92126 USA It is not required though highly recommended that you keep the packaging from the original shipment of yo
3. If you are running Windows XP and have not yet installed the Magma ExpressCard drivers you should download them from the website at www magma com support drivers expressbox and install the driver using the instructions in Chapter 4 Software Installation If you are still having problems call Magma Technical Support CAUTION Do NOT click on the Driver tab and attempt to reinstall the driver This will not help resolve the issue and may even complicate the roblem MAC If you have already reinstalled and reseated everything according to instructions in Chapter 2 and your 3rd Party card is still not visible in the Apple System Profiler call Magma Technical Support My Computer Hangs During Power Up 1 Shut off the computer first and then Magma unit and verify that all cards and cables are installed correctly 2 If it still hangs remove the Siig Party cards and try booting up without any cards installed a If it still hangs remove the Magma ExpressCard from the computer and try booting up without the Magma unit attached i If it boots up OK without the Magma unit attached call Magma Technical Support li If it still hangs the problem is in the computer and not with the Magma hardware or the 3 Party cards Fix the computer 20 Chapter 3 Troubleshooting MAGMA b If it boots up OK without any 3 Party cards installed try adding a simple card and see if it boots up i If it boots up OK with a
4. Party PCI Express card is not visible at all you will need to turn off your computer first and then ExpressBox second and test all cords and cables to ensure you have everything connected correctly See Chapter 2 Step for more details Double check the ExpressCard to ensure it is inserted correctly You will also need to ensure the 3 Party card is correctly installed and that any required drivers have also been installed as directed by the card manufacturer Windows XP Vista If the 3 Party card is visible but contains a Da in front of it it has a problem that must be fixed Right click on the line to identify this problem Then select Properties from the pop up menu 7 13 Update Driver Disable Uninstall Scan For hardware changes Look for the Error Code in the box in the center of the Properties Window and then go to the following Windows Error Code section for information on how to resolve this issue pe mn x zn r i 79 diop bider ronm k J da Pee fee ae FO 4 f Gereal Driver Detad Rlensuces OR vg DEC 21152 PO to PLI badge Deica hype Syelem devices Manuiacturer DEC Loesteri PO bus 4 device function Dewees si alus Then devant rol working properly b r xuh lind arrai boul the dav pequined for this device Code 31 Chek Troubleshoot to slat the troubleshoober lor this device Dente wage Lise this device anabda Chapter 3 Troubleshooting 19 MAGMA
5. an enclosure containing a PCI Express slot a power supply and cooling fans ltem Description One PCI Express slot x16 connector Half length Enclosure Silver Aluminum and Plastic 7 71 X 1 73 x 8 04 2 8 lbs or 1 27 kg Three 3 5 CFM cooling fans Maximum card length 6 604 Full length Enclosure Silver Aluminum and Plastic 7 71 x 1 73 x 13 72 4 3lbs or 1 95kg Three 3 5 CFM cooling fans Maximum card length 12 283 Cable Length 1 meter Optional 1 2 meter and 3 meter length Power Supply 60 Watt internal auto switching Input Voltage 90 264 VAC Input Frequency 47 63 Hz Inrush Current less than 30A 115VAC less than 60A 230VAC DC Output 60W Max 12V 5 0A PCI Express Specification PCI Express External Cabling Revision 0 5 Specification Raw Interconnect Bandwidth 2000 Mbps 250MB sec full x1 PCle speed with no latency Operating Environment 0 to 50 C Operating Temperature 20 to 60 C Storage Temperature Chapter 1 Introduction 1 MAGMA Po 5 to 85 Relative Humidity Non condensing MTBF 25 000 hours 25 000 hours ______ _ S G kl j lI i l l tl Supported Operating Windows Vista Windows XP Mac OS X Systems Regulatory Compliance FCC Class B Verified CE Certified TUV NTRL Tested Warranty 30 Day Money Guarantee 1 Year Return to Factory Pre Installation Information Before using the Magma product you should perform the following st
6. CHAPTER 1 INTRODUCTION 2222 22220242220002002020000 000000 nnnnnnnnnnnnnn 1 General Specificalions u a u 1 Pre Installation Information u u004442440400BR0RRnnnnn nn nnnnnnnnn kk kK kk 2 Package COMENS ueia erkennt 2 Tools Required f r MStAN ANON 1s esse ae 2 CHAPTER 2 HARDWARE INSTALLATION 3 OEIC OV Clirsincusccasactatseswanncades cansncedensannatiadcansaninaune tata rrr rrr 4 install 3 Party PCI Express Card sa see ee 5 Atach Cables N DD ee 6 kaplop Iastallalionsns ae eier 6 Desktop or Server Installation E EEE nennen 7 Recheck Installation a acne benk A Xan d es 9 Applying Power COT GI V xus 2y dinal kikan een 10 System Should Be Up and Running uu keke e 11 Veny Instalator Meee nme yA SE KNN KOD a la 11 VVINdOWS a naar 11 MAC OSX een ee 13 Expansion Slot UMY 5 skin xane b na hese n kena ye nek a de sais rE 13 O STOL TO HIS a rennen nen 15 FUSS O u sena euer einen 16 Cleaning j o SN A N RN a NN NN 16 CHAPTER 3 TROUBLESHOOTING 22 222220 2200002an00nnnnnnnnnnnnnn 17 Locate the PRODI Gli ik sl axe Ko 2l an d 0a Cini eee 17 S ppori oro Party Garde nen a et 18 The 3 Party PCI Express Card is not found keke 19 Windows XP Mistalsssa sel aaa 19 MAG rs Se Rear eines cei a eee lee 20 My Computer Hangs During Power U kk kk kk 20 CHAPTER 4 SOFTWARE INSTALLATION
7. The cable connects to the using thumbscrews therefore no tools are required for the cable connection Although this x1 Host Card will work correctly in any x1 x4 x8 or x16 slot using a higher rated slot will not increase the speed beyond the rated x1 speeds The Magma EEX1 is a half height x1 PCle card attached to a full height bracket for convenient mounting in most desktop computers It is also shipped with a low profile card bracket to allow mounting on low profile computer systems For low profile case applications you may need to change the mounting bracket to the low profile bracket that shipped with your system This is done by removing the screws that hold the card to the bracket Be sure you are using proper ESD procedures when completing this action For more information on installing PCle Cards please refer to your computer s user manual or system documentation NOTE If at all possible plug all power cords from Magma ExpressBox and your computer into a shared power strip preferably one that has surge and noise suppression circuitry built into it Recheck Installation Check your installation before powering up Magma ExpressBox for the first time Chapter 2 Hardware Installation 9 MAGMA AN CAUTION If you are using a power source other than 110V US Standard you Zu will need a different power cord to connect your source power to the power adapter or a power cord adapter so
8. Yukon Chipset based Ethernet Controller D Verify Installation Windows To verify a successful installation use the My Computer icon on your desktop or on the Start Menu Open Explore TreeSize Search Manage l Map Network Drive Disconnect Network Drive Create Shortout Delete Rename Properties Right click and select Manage Chapter 2 Hardware Installation 11 MAGMA Select Device Manager from the items in the left side of the Computer Management Window Then click on the View Menu and select View Devices by Connection D Computer Management niz xi ja FE Devices by type Desk ala nr Ropars bey bye leslcnarhisaaia Syshem Toc Computer r Event Resource by connection Dek erivan p a Deppley adapters 5 DWOFCD RIOM drive Floppy dek controllers Ai Kayan KDE ATALATAPL controllers Sal Storage n Se Keyboards RD emer able Storage 27 Mite and other pointing devices j Dick Defnaprenb r lal Montos Disk Management da Gerrit and App at keri i BIJ Network adar eri E F Ports COM b LPT 3 dijl Processors HD Sound video and game controller Sysbem devices Unevercal Serial Bus controllers To see if your installation is completed Click on the sign to the left of the ACPI BIOS to open it This is typically found at the top of the Device Manager Window Click the sign to the left of the line containing the word
9. best success when installing the Magma driver Have a current system backup or restore point Reboot and Shut down each time you are prompted Be logged in as System Administrator Follow the installation instructions provided in this guide You must be logged in as System Administrator while installing Magma ExpressBox You must remain logged in as System Administrator until installation is complete 22 Chapter 4 Software Installation MAGMA Install Driver 8 Download driver from Magma website at www magma com support drivers expressbox Click on the Open button to create a C ExpressBox1 folder on your computer Click on the Winzip button to unpack the files into the C ExpressBox1 folder Click on the OK button to confirm the files are unpacked Click on the Close button to close WinZip Go to the C ExpressBox1 folder and double click on the Setup exe file to start the driver installation Follow instructions on the screen during the installation Reboot your computer The setup program will prepare the necessary files and present the following window to start the driver installation InstallShield Wizard Welcome to the InstallShield Wizard for Mobility eCard Driver 2 0 The InstallShield Wizard will install Mobility eCard Driver 2 0 on your computer To continue click Next lt Back Cancel Chapter 4 Software Installation 23 MAGMA Click Next to continue and review the
10. simple card in it shut it down in the proper order of course and swap cards If you find a bad card call Technical Support If you dont congratulations you fixed it ii If it still hangs up try a different card this one is probably bad or has driver problems If the second cards works troubleshoot the first card If the second card also fails call Technical Support If you are still having problems contact Magma Technical Support for more help Chapter 3 Troubleshooting 21 Windows A driver is NOT required for Windows Vista but may be required for a Windows XP installation You should first install your 32 Party card and connect Magma ExpressBox following instructions as described in Chapter 2 Only if you are having problems with your Windows XP system should you install the Magma ExpressCard drivers Before attempting to install anything on a Windows XP system you should ensure that you have set a new Restore Point See your Windows XP manual to learn how to set a new Restore Point You should ensure that all data files are closed and that you have a current backup STOP Before installing drivers you should ensure that you have a current system backup of all of your important data Failure to follow these instructions exactly could result in a system lock up and potential loss of data Be alert Be careful Be protected You must also disable your anti virus software before continuing For
11. user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Magma is not responsible for radio TV interference caused by using unauthorized cables or by making unauthorized changes to this equipment Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe B est conform a la norme NMB 003 du Canada CE CE The product s described in this manual complies with all applicable European Union CE directives Magma will not retest or recertify systems or components that have been reconfigured by customers MAGMA MAGMA MAGMA WURTRORIC Mess Steuer und Regelgerate GmbH Heppstrasse 30 D 80995 Munchen Phone 49 89 313 30 07 Fax 49 89 314 67 06 Internet http www wuntronic de E Mail info wuntronic de Manual P N 09 09961 01 Rev B
12. you can plug the 110V US Standard power cord directly into your source power Fortunately the power supply is auto switching so the only thing you will need is the correct power cord connector Applying Power Correctly You must apply power to Magma ExpressBox BEFORE you power up your computer This allows the computer BIOS to identify and assign resources appropriately Check the front of the enclosure to be sure there is a glowing red LED in a steady state If the LED is flickering turn power off and on until a steady state is reached IMPORTANT When powering up pay close attention to LEDs on that shines through the front panel The red light must be solid red before the system will function properly If the red LED is flickering there may be a power problem occurring during start up This problem may be resolved by turning ExpressBox off and on again until the LED remains on at a steady state 10 Chapter 2 Hardware Installation MAGMA STOP DO NOT TURN ON MAGMA EXPRESSBOX UNTIL YOU HAVE SHUT DOWN YOUR LAPTOP COMPLETELY It can cause a system lockup and loss of any unsaved data O System Should Be Up and Running Apply power to Magma ExpressBox first then power up the computer Use the procedures detailed in Step a belzow to confirm the card installation in the Windows Device Manager or Apple System Profiler P Intel R 2801FB FBM PCI Express Root Port 2662 88 Generic Marvell
13. TANT j Used to indicate an important piece of information or special tip Important to help you LY ad CAUTION Used to indicate and prevent the following procedure or step from Caution causing damage to the equipment WARNING Used to indicate and prevent the following step from causing injury Preface iil MAGMA DANGER or STOP Used to indicate and prevent the following step from causing serious injury or significant data loss Disclaimer We have attempted to identify most situations that may pose a danger warning or caution condition in this manual However Magma does not claim to have covered all situations that might require the use of a Caution Warning or Danger indicator Safety Instructions Always use caution when servicing any electrical component Before handling the Magma product read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety Refer to the Advisories section for advisory conventions used in this manual including the distinction between Dangers Warnings Cautions and Notes Always use caution when handling operating the computer Only qualified experienced authorized electronics personnel should access the interior of the computer The power supplies produce high voltages and energy hazards which can cause bodily harm Use extreme caution when installing or removing component
14. WURTRORIC PCI Express Expansion User s Manual MAGMA ExpressBox amp ExpressBox Pro Model EB1H Model EB1F Copyright 2007 Mission Technology Group Inc DBA Magma This publication is protected by Federal Copyright Law with all rights reserved No part of this publication may be copied photocopied reproduced stored in a retrieval system translated transmitted or transcribed in any form or by any means manual electric electronic electro magnetic mechanical optical or otherwise in whole or in part without prior written consent from Magma Limitation of Liability Information presented by Magma in this guide is believed to be accurate and reliable However Magma assumes no responsibility for its use No license is granted by implication or otherwise to any rights of Magma Product specifications and prices are subject to change without notice Trademark References Trademarks and registered trademarks are proprietary to their respective manufacturers MAGMA Table of Contents PREFA te ern an re ne ere eee ee AKA YAM ae y kya SR Pe er AE ak ea Yaa CAW N 15k Weka AME ARAN lll Whar sin IS Guide eee ene dark an a ee ee eee tee a iii FANG VI SONO San ae Salen Y k n e DUA KOKE ae iii SATEIy INSITUCHONS euere aaa iv When Working Inside a CompUter kk kk kk kk k k k k V Protecting Against Electrostatic Discharge snnnnnnnnnnnnnnnneennnnnnnnnnnnn vi
15. a firm resistance when you pull up gently on the card To keep the card in place secure it in the enclosure with its retaining screw supplied with the Magma ExpressBox WARNING Magma ExpressBox provides up to 55 watts of power for the 3rd Party card Installing a card requiring more than 55 watts of power amp will damage the power supply inside Magma ExpressBox It is common for high end graphics cards to require more than 55 watts Contact the PCI Express card manufacture to determine the power requirements for your card Magma ExpressBox is not intended to be used with double wide graphics cards Warning Chapter 2 Hardware Installation 5 MAGMA Important IMPORTANT The sheer number of PCI Express cards and device drivers available makes it impossible for Magma to fully test and certify all available PCI Express cards for use in Magma ExpressBox Our best advice to you in this regard is to insist on full PCI Express Specification compliance from your card and system vendors Cards and systems should be at least PCI Express Specification Revision 1 1 compliant or better Compliance in your system motherboard PCI Express cards and console firmware or BIOS is your best assurance that everything will install and operate smoothly DANGER Do not attempt to remove the AN protective covering over the high voltage power supply There are no WARNING Electric Shock Hazard user serviceable part
16. configuration of all the cards installed in your Mac Since the Magma ExpressBox functions at x1 PCI Express any of the profiles will work however to maximize your performance with other PCI Express cards Magma recommends that you install your Magma host card into a slot designated as a x1 slot slot 2 or slot 3 In this example we have installed an Apple Fibre Channel Card inside Magma ExpressBox The Magma EEX1 host card is installed in slot 2 r f 060 Expansion Slot Utility Installed PCI Express Cards Current PCI Express Profile Name Status O No card detected 3 No card detected amp oe Apple 2Gbps Fibre Channel Card Running at maximum speed ap a ATI Radeon X1900 XT Running below maximum speed Alternate PCI Express Profiles 4 Hune cw Q x16 Lane Graphics Slot One x8 Lane and Two x1 Lane Slots E eye Q This configuration provides maximum bandwidth x16 lanes for graphics plus an x8 lane slot for one additional high bandwidth card and two x1 e m n e lane slots O esi On x16 Lane Graphics Slot Two x4 Lane and One x1 Lane Slots n ace O This configuration provides maximum bandwidth x16 lanes for graphics ka 2 E 1 plus two x4 lane slots for medium bandwidth cards and a x1 lane slot O re O a Three x8 Lane One x1 Lane Slots _ Qa This configuration provides three x8 lane slots for graphics or high HET ii e bandwidth cards and a x1 lane slot This is a recommended profile fo
17. eps e _ Inventory the shipping carton contents for all of the required parts e Gather all of the necessary tools required for installation e Read this manual Package Contents 1 Magma ExpressBox 1 Magma PCI Express enclosure 1 Magma ExpressCard or Host Card 1 PCI Expr ess Cable 1 Stand for Vertical 1 Brack et for Rack mount Orientation Installation 1 Power Cord 6 Screws Tools Required for Installation In order to complete the installation of Magma ExpressBox you will need both a Phillips and a Flathead screwdriver 2 Chapter 1 Introduction The following steps will guide you in completing the hardware installation of your Magma ExpressBox Electrostatic Discharge ESD Warning Computer add in cards are susceptible to electrostatic discharge When moving cards it is best to carry the cards in anti static packaging If you need to set a card down be sure to place it inside or on top of an anti static surface For more information see Protecting Against Electrostatic Discharge in the Preface WARNING High voltages are present inside the expansion unit when the unit s power cord is plugged into an electrical outlet Disconnect the power cord from its source before opening the enclosure cover Turning the system power off at the power on off switch does not remove power to components High voltage is still present gt Caution CAUTION Before touchi
18. ick Finish to complete setup 24 Chapter 4 Software Installation MAGMA Rather than restarting your computer it is recommended that you click No will restart my computer later and then click Finish You will be instructed to SHUT DOWN your computer in the next step MacOS X A Magma driver is NOT required for MacOS X installation MacOS X should automatically recognize Magma ExpressBox Linux RedHat 9 lt is presently undetermined if any special configuration is required for proper operation or if it will work correctly out of the box Chapter 4 Software Installation 25 Frequently Asked Questions FAQ You can visit the Magma Technical Support FAQ pages on the Internet at www magma com support Contacting Technical Support Our support department can be reached by fax at 858 530 2733 or by phone at 858 530 2511 Support is available Monday through Friday 8 00 AM to 5 00 PM PT When contacting Magma Technical Support please be sure to include the following information 1 Name 7 Serial Number 2 Company Name 8 Computer Make 3 Phone Number 9 Computer Model 4 Fax Number 10 Operating System and Version 5 Email Address 11 Make Model of PCI cards installed 6 Model Number 12 Detailed description of the problem You can also visit our web site at www magma com support For a quick response use the Technical Support and RMA Request Form available in the Support Section of the web
19. ion selection If the is gone the problem is with the 3rd Party card or the card drivers You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes If the is still visible the problem may be with the Magma ExpressBox Please contact Magma Technical Support for further guidance and or a replacement product MAC 5 Next open the Apple System Profiler and see if the 3 Party card is now correctly visible Support for 3 Party Cards Magma will provide reasonable technical support to with 3 Party cards However if you have verified a successful installation of the Magma PCI Express Expansion System as defined in Chapter 2 but experience difficulty installing your 3rd Party cards the PCI Express card manufacturer may be able to provide the best support 18 IMPORTANT Magma ExpressBox is designed to function exactly like your desktop computer This means that you should follow the card maker s instructions for installation on a Windows or Mac computer as ifthe Magma unit WAS the desktop computer When correctly installed there is no difference to the operating system removable cards or most software Chapter3 Troubleshooting MAGMA The 3 Party PCI Express Card is not found The 3 Party PCI Express card will be visible in the Device Manager or Apple Profiler when everything is installed and connected correctly in the Magma ExpressBox If the 3
20. ions for installing their card on a desktop computer IMPORTANT We will provide reasonable technical support for 3 Party cards installed in your Magma expansion product However if you have verified a successful installation of Magma ExpressBox as defined in the Verify Installation section but experience difficulty installing your 3 Party cards the card manufacturer should be able to provide the best support op Open Cover Two thumbscrews retain the cover on ExpressBox The screws are located on the corners of the unit on the left and right side of the cover s back edge Loosen these screws by turning them counterclockwise to open the enclosure Once the screws are removed simply lift the lid to gain access to the available x16 PCI Express slot Although the slot will accommodate x1 x4 x8 and x16 PCI Express cards the connection to the computer is limited to x1 PCI Express speed 4 Chapter 2 Hardware Installation MAGMA Install 3 Party PCI Express Card Install PCI Express cards following PCI Express card manufacturer s recommendations Some PCI Express card manufacturers recommend that you install their software driver s if required prior to installing the hardware If this is the case you should install their driver before you connect and power up your Magma ExpressBox Make sure that the PCI Express card is fully seated in the connectors When correctly seated in the connector you will notice
21. is type of cable press in on the locking tabs before disconnecting the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before connecting a cable make sure both connectors are correctly oriented and aligned CAUTION Do not attempt to service the system yourself except as explained in this manual Follow installation instructions closely Preface V MAGMA Protecting Against Electrostatic Discharge A Wan ing Electrostatic Discharge ESD Warning Electrostatic Discharge ESD is the enemy of semiconductor devices You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and or conductive mat Static electricity can harm system boards Perform service at an ESD workstation and follow proper ESD procedure to reduce the risk of damage to components Magma strongly encourages you to follow proper ESD procedure which can include wrist straps and smocks when servicing equipment You can also take the following steps to prevent damage from electrostatic discharge ESD yi When unpacking a static sensitive component from its shipping carton do not remove the components anti static packaging material until you are ready to install the component in a computer Just before unwrapping the anti static packaging be sure you are at a
22. ith a soft cloth 2 If required the cloth may be dampened with water or for stubborn spots a mild diluted soap solution such as Dawn CAUTION DO NOT use commercial cleaners such as 409 or Windex etc as they are corrosive to the aluminum finish 16 Chapter 2 Hardware Installation Locate the Problem If you are having trouble with Magma ExpressBox verify that the gi party PCI Express card is seated properly and all cables are connected properly Remember to power On and Off correctly Recheck the Windows Device Manager or the Apple System Profiler Check all power and PCle cables to make sure they are connected correctly Check source power to the outlet s where the computer and chassis are connected If you continue to have problems there is a quick check you can perform to determine if the problem is actually with the 3 Party card or a defect with the Magma hardware 1 Shut down the computer followed by Magma ExpressBox 2 Remove the PCI Express card displaying a problem 3 Replace the problem card with a simple PCI Express card such as an Ethernet card that has drivers built into the operating system Using this type of card will avoid any future questions about drivers possibly being installed incorrectly 4 Turn on Magma ExpressBox and then turn on the computer Chapter 3 Troubleshooting 17 MAGMA Windows 2000 XP 5 Next open the Device Manager View by Connect
23. licensing agreement InstallShield Wizard License Agreement Please read the following license agreement carefully Press the PAGE DOWN key to see the rest of the agreement Software License Agreement IMPORTANT Before installing the software please carefully read this Software License Agreement Installation of the software indicates your acceptance of all of the following terms and conditions lf you do not agree with these terms and conditions do not install or use the software retum the software and your money will be refunded Installation and Scope of Use The software is licensed not sold This agreement only gives you some nights to use the software This license permits you to use the software in the conduct of business when the software is used with Mobility Calformia s Magma line of Do pou accept all the terms of the preceding License Agreement IF you choose No the setup will close To install Mobility eCard Driver 2 0 you must accept this agreement InstallShield Mo Review the licensing agreement If you agree click Yes to continue If you do not agree click No to exit InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successtully installed Mobility eCard Driver Before you can use the program you must restart your computer Yes want to restart my computer now No will restart my computer later Remove any disks from their dives and then cl
24. n ESD workstation or grounded When transporting a sensitive component first place it in an anti static container or packaging Handle all sensitive components at an ESD workstation If possible use anti static floor pads and workbench pads Handle components and boards with care Don t touch the components or contacts on a board Hold a board by its edges or by its metal mounting bracket Preface General Specifications Magma ExpressBox is an easy to use device for attaching a desktop only PCI Express card to a laptop or moving a hot or power hungry PCI Express card outside of the host computer Magma ExpressBox offers support for any single width PCI Express card with a power requirement of 55 watts or less ExpressBox provides dedicated power and cooling to ensure the PCI Express card runs at maximum efficiency Each system can accommodate up to a x16 16 lane PCI Express card ExpressBox Model EB1H is designed for half length 6 604 or shorter PCI Express cards and weighs only 2 8 pounds ExpressBox Pro Model EB1F is designed for three quarter and full length PCI Express cards 12 283 or shorter and weighs only 4 3 pounds Just about any type of PCI Express card can be used in ExpressBox ranging from audio processing video capture graphics test amp measurement data acquisition SCSI FiberChannel SATA and more Magma ExpressBox includes a Magma ExpressCard or PCle host card a PCI Express cable
25. n arrow to select a file type of LOG Chapter 5 How to Get More Help 27 MAGMA PCIScope Software Utility PCIScope is a powerful tool for Windows users It was designed by a Germany company called APSoft This software utility is a valuable resource to explore examine and debug the PCI subsystem of your computer It was made to fit the requirements of the most demanding users especially engineers programmers and system administrators and to integrate all advanced functions and tools into one product Please visit www tssc de for more information about the capabilities of PCIScope and other utilities offered by APSoft An evaluation version of PCIScope is available for download at www tssc de You can purchase an inexpensive license from APSoft for use beyond the evaluation period PCIScope has proven to be extremely useful when verifying and debugging configurations involving the Magma PCI Expansion Systems under any Windows platform PCIScope can provide information to you and our Technical Support Group such as PCI Bus Numbering Resource Allocation and other information that may prove useful when debugging Magma hardware or PCI problems If you are experiencing problems setting up your system you should run PCIScope before contacting the Magma Technical Support Group With the Magma product powered up and connected to your computer load and launch the PCIScope application The PCIScope Program will be installed on yo
26. ng anything inside the enclosure move to an ESD station and follow proper ESD procedure Failure to do so may result in electrostatic discharge damaging the computer or its components For more information see Protecting Against Electrostatic Discharge in the Preface STOP DO NOT ATTEMPT TO REMOVE THE PLASTIC COVER CONTAINING THE MARKINGS SHOWN HERE The cover en E E ND protects the power supply which could No user serviceable parts inside electrocute if touched STOP If your Magma product was not purchased directly from Magma you must check to ensure that it doesn t contain any pre installed PCI Express cards Check the rear side of the chassis to see if a PCI Express card is visible in the slot If you see a PCI Express card you should continue installation using instructions provided by your dealer If no separate instructions are available remove the cover by following instructions included in this manual Then remove the card as normal If no PCI Express card is visible then continue with the installation Chapter 2 Hardware Installation 3 MAGMA This chapter provides information only on how to install 3 Party PCI Express cards into your Magma ExpressBox More details on the installation of individual cards are provided by the card s manufacturer For the purpose of installation Magma ExpressBox functions exactly as a standard desktop computer chassis Always follow the manufacturer s instruct
27. r 2 p lt ew three graphics cards O ne o O zan Two x8 Lane Two x4 Lane Slots e D O This configuration provides two x8 lane slots for graphics or high lt 2 r le bandwidth cards and two x4 lane slots for two medium bandwidth cards O rn Running at maximum supported speed Key 5 Running below maximum supported speed __ Don t show this utility again Quit Save and Restart If your computer did not automatically prompt you to choose a PCI Express profile you can locate this utility under System gt Library gt CoreServices gt Expansion Slot Utility app This utility is available for Apple desktop computers only not Apple laptop computers 14 Chapter 2 Hardware Installation MAGMA System Profiler You can verify successful installation by viewing Apple System Profiler Select About This Mac under the Apple Icon p awer dit View Go Library Window Help About This Mac Software Update System Preferences Dock gt Location Then click the More Info button O About This Mac _ n p l i gt Mac OS X Version 10 4 6 Software Update Processor 2 GHz Intel Core Duo Memory 1 GB DDR2 SDRAM Startup Disk Macintosh HD More Info TM amp 1983 2006 Apple Computer Inc All Rights Reserved Open the Hardware tab and choose PCI Cards from the drop down list When installed correctly you will see your lt li Party card
28. r down your computer Use the procedures for shutting down your operating system and shutting off power to your system provided in your owner s manual or system documentation After the host computer is off and all power cords disconnected remove the cover and insert the Magma PCle host card EEX1 into a vacant PCI Express PCle slot by gently pushing the card until it is firmly seated Be sure to secure the card with a retaining screw Chapter 2 Hardware Installation 7 MAGMA STOP YOU MUST ONLY INSTALL THE MAGMA EEX1 INTO A PCI EXPRESS SLOT Only use cards WITH brackets This will ensure that your PCle host card can only be inserted into a PCle slot Although PCI Express cards without brackets may fit into conventional PCI slots you run the risk of damaging the PCI Express host card if you insert it into a PCI slot Please ensure that your host computer has PCI Express slots and install the host card only into a PCI Express slot AS Notice that the PCI Express slots are located at a greater distance from the edge of the computers motherboard than are the standard PCI slots It s important to make sure you are installing the Magma EEX1 into a PCI Express slot 32 Bit 3 3V 32 Bit 5 v 64 Bit 3 3V 64 Bit 5V 8 Chapter 2 Hardware Installation MAGMA Attach one end of the PCI Express cable to the Magma EEX1 card in the host computer and the other end to the connector on the back of the Magma unit
29. s Express Root or something similar You should now see your 3 Party PCI Express Card immediately below it When installed correctly you will see your ar Party PCI Express Card The example shown below is from an Intel Chipset computer 7 Intel R S2801FE FEM PCI Express Root Port 2662 88 Generic Marvell Yukon Chipset based Ethernet Controller If your 3 Party PCI Express Card contains a PCI Bridge on the card the Device Manager will display something similar to the following ExpressCard Port e PCI standard PCI te PCI bridge lt __ Bridge on PCle Card 8 NEC PCI to USB Open Host Controller PCle Card ae USE Root Hub x1 x4 x8 or x16 gt en NEC PCI to USB Open Host Controller Controller on PCle Card K amp S USE Root Hub Se Standard Enhanced PCI to USB Hest Controller te USE Root Hub If everything is OK then the installation is complete 12 Chapter 2 Hardware Installation MAGMA If the installation was unsuccessful you may see a small yellow Da bang in front of the PCI Express Root Port or nothing may be visible at all If any of these devices are not displayed as shown above you should shut down your system computer first then ExpressBox and reconnect the cables and the Magma ExpressCard to ensure that you have a solid connection Restart Magma ExpressBox then restart the computer Next try to verify the installation again as shown above If you are
30. s Refer to the installation instructions in this manual for precautions and procedures If you have any questions please contact Magma Technical Support WARNING AN High voltages are present inside the expansion unit when the unit s power cord is plugged into an electrical outlet Disconnect the power cord from its source before removing the system cover Never modify or remove the radio frequency interference shielding from your workstation or Magma unit To do so may cause your installation to produce emissions that could interfere with other electronic equipment in the area of your system iv Preface MAGMA When Working Inside a Computer Before taking covers off a computer perform the following steps 1 2 Turn off the computer and any peripherals Disconnect the computer and peripherals from their power sources to prevent electric shock or system board damage Disconnect any telephone or telecommunications lines from the computer In addition take note of these safety guidelines when appropriate Caution To help avoid possible damage to systems boards wait five seconds after turning off the computer before removing a component removing a system board or disconnecting a peripheral device from the computer When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs If you are disconnecting th
31. s inside a aad paris mskie amp Attach Cables Caution CAUTION Before connecting the power cord check that the On Off switch is set to the OFF position o OFF ON This switch is located directly above the 18 pin connector Laptop Installation Attach one end of the PCI Express cable to the Magma ExpressCard module and the other end to the connector on the back of the Magma unit The cable connects to using thumbscrews therefore no tools are required 6 Chapter 2 Hardware Installation MAGMA Before inserting the Magma ExpressCard power down your laptop computer Use the procedures for shutting down your operating system and shutting off power to your system provided in your owner s manual or system documentation Insert the Magma ExpressCard 34 module with the logo side up into the ExpressCard slot on your computer Gently push the card until it is firmly seated NOTE The Magma ExpressCard module can only be used in a computer system that contains an ExpressCard slot It will not function in CardBus or PCMCIA slots NOTE If your laptop s ExpressCard slot is spring loaded be sure that your ExpressCard is inserted correctly It is very easy for this style slot to partially release a card if touched slightly For more information on using ExpressCard modules please refer to your computer s user manual or system documentation Desktop or Server Installation Powe
32. site Simply complete the form with all required information Please make sure that your problem description is sufficiently detailed to help us understand your problem For example Don t say Won t boot up Do say Tried all the steps in the Troubleshooting Section and it still won t boot up For faster diagnosis of your problem please run the two utility programs described in the following sections and include the diagnostic files they generate with your email 26 Chapter 5 How to Get More Help MAGMA Magma Debug Utility Occasionally Technical Support may request Windows users to produce and email a Magma debug log file to help them resolve your problem This file should be included as an attachment when submitting a Technical Support request at www magma com support 1 Locate a file called dbgview exe on the Magma CDROM Double click on the file dbgview exe While the dbgview screen is open locate and double click on a file called dump exe on the Magma CDROM 4 Switch back to the dbgview screen which is now filled with data oo N 5 Save the file and include it as an attachment when submitting a Technical Support request Save Debug iew Output to File Save in 2 Desktop rv amp ri El My Computer u SE My Network Places My Computer ge m My Network P File name NAMEDATE M Save as lype Debugview Data LOG Cancel Use the Save As Type drop dow
33. still having problems review Chapter 3 Troubleshooting before contacting Magma Technical Support at 858 530 2511 Additional troubleshooting help is available online at http www magma com support Mac OS X When using Mac OS X no additional software or drivers are needed to verify correct the installation the Magma ExpressBox However your 3rd Party card may require a driver to work properly Contact the card s manufacturer to obtain the latest drivers Expansion Slot Utility For desktop installations only the following screen maybe displayed the first time you turn on your computer with the Magma ExpressBox host card installed The Expansion Slot Utility has launched because the system has detected that the installed PCI Express cards have changed and at least one of the cards may not be running at maximum performance This system has configurable PCI Express lanes to allow performance tuning for different PCI Express card configurations Note Typically graphics cards request x16 PCI Express lanes However they may also run at near maximum speed when using x8 PCI Express lanes ok Choose OK MacOS X is prompting you to choose a PCI Express profile that maximizes the performance of your attached devices The Magma ExpressBox functions at x1 PCI Express speed so it will operate at maximum no matter which slot is used Chapter 2 Hardware Installation 13 MAGMA You should choose a profile that matches the
34. under the PCI cards option O 6 magma magma s Computer magma magma s Computer 12 1 06 12 47 AM Contents Card Type Bus Slot YY Hardware ExpressCard Fibre Channel PCI ATA ExpressCard Fibre Channel PCI Audio Built In ExpressCard PCI to PCI Bridge PCI Diagnostics Disc Burning Fibre Channel FireWire Graphics Displ ExpressCard Memory PC Cards Type Fibre Channel Bus PCI PCI Cards Vendor ID 0x1000 Parallel SCSI Device ID 0x0626 Power Subsystem Vendor ID 0x1000 Printers Subsystem ID 0x1170 SAS Revision ID 0x0081 Serial ATA Chapter 2 Hardware Installation 15 MAGMA If your device is not displayed as shown above you should shut down your system computer first then ExpressBox and reconnect the cables to ensure that you have a solid connection Restart Magma ExpressBox and then restart the computer Next try to verify the installation again as shown above If you are still having problems contact Magma Technical Support at 858 530 2511 8 Finished Once you have completed the all the installation steps and successfully verified the installation of the ExpressBox and your gi Party Card you have completed the installation You are now ready to enjoy using your new Magma product Cleaning up If your installation efforts have left fingerprints or smudges on the ExpressBox case you can easily clean them using the following simple steps 1 ExpressBox s aluminum finish should be cleaned w
35. ur Magma product However if you return a product to Magma for warranty repair replacement or take advantage of the 30 day money back guarantee you will need to package the product in a manner similar to the manner in which it was received from our plant Magma cannot be responsible for any physical damage to the product or component pieces of the product that are damaged due to inadequate packing Physical damage sustained in such a situation will be repaired at the owner s expense in accordance with Out of Warranty Procedures Please protect your investment a bit more padding in a good box will go a long way to insuring the device is returned to use in the same condition you shipped it in Please call for an RMA number first 30 Chapter 5 How to Get More Help FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the
36. ur computer and a window similar to the one shown below will appear The example was taken from a Compaq Armada 7400 28 Chapter 5 How to Get More Help MAGMA P PCIScope E XWINDOWS DESKTOP SAMPLE BPD te File Edit View Descriptions Tools Window Help Bus 00h l Information PCI Registers PCI Registers form 1 4 Multifunctional device Cc perizso pe cara Cardbus Controller 23 00 00 Compaq DRA CardBus Br idge 00 01 Compaq DRA Bus 00h Device OCh Function 00h pE Cardbus bridge Texas In vendos ID 104Ch Texas Instruments TI HEW E0C 00 Socket 0 Device ID ACl5h PCI1Z50 PC card Cardbus Contro gz 0C 01 Socket 1 SubVendor ID DELIR Compaq SubDevice ID BO45h Unknown 4a Multifunctional device Cc geyision ID 02h 9 0E 00 Compaq CET 33 0E 01 Compaq Trifle Base class code O6h Bridge Device Sub class code 0 7h CardBus Bridge a am 0E 02 Compaq USB Programming interface OOh CardBus Bridge Bus Oth 33 00 00 53 Inc 86C260 Vi Header Type 62h CardBus bridge Multiple functior xa Bus O4h Built In Self Test No 89 00 00 Digital Equipment C Bridging Information 3 Bus 05h PCI bus number 00h 9 04 00 Digital Equipment cas abas bus number om PCI Bus Numbering 2 Bus 06h Subordinate bus number O6h B 18 Multifunctional device Br 9 04 00 Brooktree Corp 9 04 01 Brooktree Corp E Bus 03h Filter Settings No window T
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