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Butterfly Touch

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1. Quick Boot Allows startup to skip certain tests while booting Option Enabled or Disabled decreasing the time needed to boot the system Network Boot Enables disables the system boot from LAN remote Option Enabled or Disabled server F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function Option Enabled or Disabled allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults SATA Mode Control the mode in which the SATA controller should Option AHCI or IDE operate Chapter 2 25 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Supervisor Password Is Clear Item Specific Help User Password Is Clear HDD Password Is Clear Install or Change the password and the length of password must be greater than one word oet Supervisor Password Set User Password Set Hdd Password Power on password Disabled The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set
2. Removing the Upper Cover on page 58 2 Unlock the LED cable LED board connector 3 Disconnect the LED cable from the LED board connector Chapter 3 69 70 4 Unlock the LED cable mainboard connector 5 Remove the LED cable 6 Remove the two 2 screws LED Board Chapter 3 7 Remove the LED board Removing the CRT Board 1 See Removing the Upper Cover on page 58 2 Turn the LCD module to expose the CRT board Chapter 3 71 3 Remove the one 1 screw Lift the CRT board up one 1 centimeter 0 5 inch CAUTION Do not lift too high and strain the cable and connector still attached 5 Turn the CRT board over 72 Chapter 3 6 Remove the CRT cable Chapter 3 73 Removing the Mainboard See Removing the Upper Cover on page 58 See Removing the I O Board on page 67 See Removing the LED Board on page 69 See Removing the CRT Board on page 71 oe de qwe os Remove the LCD connector cable clear protective cover 6 Disconnect the LCD cable 7 Disconnect the touchscreen cable 74 Chapter 3 8 Turn the computer over and remove the antenna cables from the retention guides 9 Turn the computer over and remove the antenna cables from the retention guides well clear of the mainboard Chapter 3 75 76 11 Remove the two 2 screws 13 Remove the CRT cable Chapter 3 Removing the Thermal Modu
3. WO Chapter 3 Removing the LCD Panel 1 See Removing the Camera Board on page 87 2 See Removing the Microphone on page 88 WARNING The edges of the touchscreen surface are sharp and care should be taken when handling the panel 3 Unlock the touchscreen FPC K 4 Remove the four 4 screws n mo f we Chapter 3 89 90 5 6 T Lift the panel up a short distance from the top edge Disconnect the touchscreen cable Lift up the panel 1 and disconnect the touchscreen FPC 2 Chapter 3 8 Remove the LCD cable from the retention guide hook removing the panel Ld Removing the LCD Cable 1 See Removing the Microphone on page 88 Turn the LCD panel face down on a dry clean soft surface Pull the camera cable from the adhesive 4 Liftup the LCD connector clear protective cover ee et ee EC Chapter 3 91 92 5 Disconnect the LCD connector 6 Pull up the LCD cable from the adhesive 7 Pull the touchscreen cable from the adhesive Chapter 3 Removing the LCD Brackets 1 See Removing the Microphone on page 88 2 Remove the four 4 screws from the left and right brackets LCD Panel Brackets M2 2 5 3 Remove the brackets Chapter 3 93 Removing the Touchscreen Board 1 See Removing the LCD Panel on page 89 2 Remove the three 3 screws Touchscreen Board 3 Re
4. C7 TOP CAP RED 42 bei NE 001 LCD COVER ASSY PB RED W ANTENNA 60 BGU07 001 a_i IODBEZELASSYBLAOKFORPB S0BGNOTDI i6DGOVERASSYPBBLACKWIANTENNA SOBGNOTOU2 pF eo cover ASSY PB BLACK WG ANTENNA 60 8GYO7001 180 Chapter 6 UPPER CASE ASSY BLACK W TP FFC 2 60 WGV07 001 m LOWER CASE ASSY W SPEAKER FOR 3G 60 WGV07 002 LI i ee LCD BEZEL ASSY BLACK FOR GW 60 WGV07 004 Em LOWER CASE ASSY W SPEAKER FOR WIFI 60 WGV07 003 iGbGOVERASSYGWBLACKWIANTENNA o WGVO7005 C i6BGOVERASSYGWREDWANTENNA eownuo7 oo2 LCD COVERASSYGWBLACK WAG ANTENNA 60 WHNO7007 i6BGOVERASSYGWREDWGGANTENNA 60 WHPO7 001 CAMERA MODULE 5 PNDO07 001 Camera Chapter 6 181 HDD HARD DISK DRIVE HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA KH 16004 006 LF F W FG011J HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 Panther KH 16007 026 B SATA LF F W C60F Disk imbalance criteria 0 014g cm HDD WD 2 5 5400rpm 160GB WD1600BEVT 22ZCTO ML160 KH 16008 022 SATA LF F W 11 01A11 HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS Wyatt KH 25001 016 SATA LF F W 0001SDM1 HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA KH 25004 003 LF F W FG001J HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther KH 25007 016 B SATA LF F W C60F Disk imbalance criteria 0 014g cm HDD WD 2 5 5400rpm 250GB WD2500BEVT 22ZCTO ML160 KH 25008 021 SATA LF F W 11 01A11 HDD SEAGATE 2 5 5400rpm 320GB ST9320325AS Wyatt KH 32001 017 SA
5. Codec Controller Compatibility Sampling Rate Internal Microphone 45 45 45 45 30 30 45 45 10 30 20 45 10 20 15 35 Foxconn T60H928 33 Fully Qualified Bluetooth v2 1 with Class 2 specification RF output power Enhanced Data Rate EDR compliant Full Piconet and Scatternet operation Integrated PIFA Antenna with better RF performance USB 2 0 compliant interface F W upgradable via Flash downloads Very low power consumption Support Coexistence with Intel WCS Wireless Coexistence System amp AFH Adaptive Frequency Hopping Operating temp 0 C to 70 C 32 F to 158 F Non operating temp 10 C to 75 14 F to 167 F USB2 0 with JST SMO8B SURS TF connector 1 75g Realtek ALC269X Headphone out S PDIF Line In and Microphone In 2 stereo ADCs support 16 20 24 bit PCM format recording simultaneously All DACs supports 16 20 24 bit 44 1k 48k 96k 192kHz sample rate Two independent S PDIF OUT converters support 16 20 24 bit 44 1k 48k 88 2k 96k 192kHz sample rate One for normal S PDIF output the other one output an independent digital stream to HDMI transmitter Digital MICRO PHONE ZK2 HFM M101 006 L19 G Digital MICRO PHONE ZK2 A OA2408FM 018 Internal Speakers Two Med High Speakers 1W 4U Chapter 1 LAN Interface LAN Chipset Atheros AR8131L Features It is an ultra high performance ultralow cost and ultra low power fully integrated 10 100 1000 Mbps NIC LOM Ethernet
6. Ox MONITOR KEY TPM S3 Resume USB EHCI SNP 32 64 PXE BC PXE DHCP4 OxA7 DXE LAN ASF INIT 0xBO JAPANESE OxB1 DXE UNICODE COLLACTION Each SmmDriver entry point used in 80 PORT Chapter 4 169 ooo co x TI X 0xCB SMM_SB_S3_SAVE messe SSCS OxCE SMM FW BLOCK SERVICE wm wmm S o o worms enocooe OOo wm fame SSS em amuses O em omme T ws mmm o em omo OSS wm wm S cw omoes 0 170 Chapter 4 Jumper and Connector Locations Mainboard Top View CN18 HDMI CN 17 USB connector 3 CX1 LED connector CNI LED connector Chapter 5 171 Mainboard Bottom View CN10 Mini Card For WLAN WC m penae M E H1 ua e TETTE HDD connector CN17 CN9 172 Chapter 5 Clearing Password Check and BIOS Recovery This section provides a procedure for clearing the password and BIOS The Hardware Open Gap on the mainboard clears the CMOS of all user settings and restores factory defaults Mainboard CMOS Discharge Discharging the CMOS clears all user settings 1 Disassemble the notebook and take out the Mainboard See Removing the Mainboard on page 69 2 Remove the RTC battery See Removing the RTC Battery on page 73 y E uum s 4 Reconnect the RTC battery and reassemble the unit Chapter 5 173 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Bo
7. SEAGATE N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320325AS Wyatt SATA LF F W 0001SDM1 SEAGATE N500GB5 4KS HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SATA LF F W 0001SDM1 TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF F W FG0114J TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA LF F W FG001J ML160 SATA LF F W 11 01A11 TOSHIBA N500GB5 4KS HDD TOSHIBA 2 5 5400rpm 500GB MK5055GSX Libra SATA LF F W FG001 J WD N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT 22ZCTO ML160 SATA LF F W 11 01A11 WD N250GB5 4KS HDD WD 2 5 5400rpm 250GB WD2500BEVT 22ZCTO ML160 SATA LF F W 11 01A11 N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCTO Keyboard WD N500GB5 4KS HDD WD 2 5 5400rpm 500GB WD5000BEVT 22ZATO0 ML250 SATA LF F W 01 01A01 192 GATEWAY GP 1T Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard Black NONE Texture LAN Atheros AR8131L LCD AUO NLED11 6WXGAG LED LCD AUO 11 6 WXGA Glare B116XW02 VO 1A 3G LF 200nit 8ms 500 1 Appendix B Appendix B 1 CMO NLED11 6WXGAG LED LCD CMO 11 6 WXGA Glare N116B6 LO2 C2 LF 200nit 10ms 500 1 LPL NLED11 6WXGAG LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit 8ms 500 1 SAMSUNG NLED11 6WXGAG LED LCD SAMSUNG 11 6 WXGA Glare LTN116AT01 A01 LF 200nit 8ms A DATA SO2GBIII10 Memory A DATA SO DIMM DDRIII 1066 2GB HY7YG1B1674ZM LF 128 8 0 065um ELPIDA SO1GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 1GB EBJ10UES8B
8. press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand this item Press Esc while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 23 Information 24 CPU Type CPU Speed IDE 0 Model Name IDE 0 Serial Number ATAPI Model Name system BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID The Information screen displays a summary of your computer hardware information Genuine Intel R CPU U2300 1 20GHz TOSHIBA MK2555GSX 89IBP6AKT None v0 2103 Intel V1800 ZE80SK010191A0792500 20202 Acer A570A794A5554A0BABFDC44254EFC55F NOTE The system information is subject to different models HDD Model Name Product Name UUID Number This field shows the CPU type and speed of the system VGA BIOS Version This field displays the VGA firmware version of the system Serial Number This field displays the seri
9. this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Hdd Password Enter HDD password Ce Power on password Defines whether a password is required or not while Enabled or the events defined in this group happened The Disabled following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it 26 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the and J keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears Set Supervisor Pass Enter New Password d Confirm New Password 2 Type a password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in t
10. SIM Card 1 See Removing the Battery Pack on page 42 2 Press the SIM card in to allow it to spring out 3 Remove the SIM card 44 Chapter 3 Removing the Module Cover 1 See Removing the Battery Pack on page 42 2 Loosen the five 5 captive screws 3 Pry up the cover in the location indicated 4 Lift the cover up and away Chapter 3 45 Removing the Hard Disk Drive Module 1 See Removing the Module Cover on page 45 2 Pry up the HDD FPC lock 3 Lift out the HDD FPC L a ap E f l i m DL 1 cg eee ia CHE LX f Y x pal o a EX 4 Peel the adhesive black tape off the HDD i dv a petet Y 46 Chapter 3 5 Grasp the black tape pulling up the HDD 6 Lift the HDD out of the bay 7 Remove the HDD cable from the HDD Chapter 3 47 Removing the DIMM Module 1 See Removing the Battery Pack on page 42 See Removing the Module Cover on page 45 Push out the release latches on both sides of the DIMM socket to release the DIMM module 5 Repeat steps 3 and 4 for any remaining DIMM modules 48 Chapter 3 Removing the WLAN Board 1 See Removing the Battery Pack on page 42 2 See Removing the Module Cover on page 45 3 Detach the two 2 cables 4 Remove the one 1 screw Chapter 3 49 5 Remove the WLAN board Removing the 3G Mod
11. TOUC H EU 001AC ENBFT LX BG60 ENBFT 414G32n PMDSU4 NLE N320G INT1000 BT 414G32 2 006 W7HP64BTNL1 100B D11 B5 4KS H 2 1 n UMACkk4 2 2G 320 6WX BT 6L2 8 5R GAG CB bgn O 3D AUk NL33 BUTTERFLY TOUC H EU 350NL ENBFT LX BG60 ENBFT 412G32n PMDSU4 NLE N320G INT1000 N 412G32 2 001 W7HP64BTFR1 100B D11 B5 4KS H n UMACkk4 2 1G 320 6WX 6L2 8 5R GAG CB bgn O 3D AU F R51 BUTTERFLY TOUC H EU 015FR ENBFT LX BGW ENBFT 734G50n C2DSU7 NLE N500G SP1x2H BT 734G50 02 005 W7HP64BTIT1 300B D11 B5 4KS MW 2 1 n UMACkk8 2 2G 6WX 500 L BT 6L2 8 5R GAG CB n2 O 3D AUK T71 BUTTERFLY TOUC H EM 061IT ENBFT LX BGW ENBFT 733G32n C2DSU7 NLE N320G SP1x2H N 733G32 02 004 W7HP64BTFR1 300B D11 B5 4KS MW n UMACkk8 2G 1G 6WX 320 6L2 8 5R GAG CB n2 O 3D AUk F R51 BUTTERFLY TOUC H EM 013FR 188 Appendix A INT1000 BT 2 1 ENBFT 734G32n N W7HP64BTFR1 UMACkk8 2 2G 320 6L2 8 5R CB_n2_0 3D_AU_FR 51 BUTTERFLY_TOUC ENBFT LX BGW C2DSU7 NLE N320G 734G32 02 003 300B D11 B5 4KS n 6WX GAG H EM 012FR ENBFT LX BGW ENBFT 734G50n C2DSU7 NLE N500G 734G50 02 001 W7HP64BTDE1 300B D11 B5 4KS n UMACkk8 2 2G 6WX 500 L BT 6L2 8 5R GAG CB n2 O 3D AU D E43 BUTTERFLY TOUC H EM 200GE ENBFT LX BGUO ENBFT 413G32n EM PMDSU4 NLE N320G INT1000 413G32 2 004 W7HP64EMBTMEA 100B D11 B5 4KS 2 1 n UMACrr4 1G 2G 6WX 320 BT 6L2 8 5R GAG CB bgn O 3D AUr AR92 BUTTERFLY TO
12. The AR8131L combines a 10 100 1000BASE T GbE media access controller MAC a triplespeed Ethernet physical layer transceiver PHY and a PCI Express bus interface The AR8131L is compliant with IEEE 802 3u specification for 10 100 Mbps Ethernet and IEEE 802 3ab specification for 1000 Mbps Ethernet The AR8131L device combines pulse shaping Tx Rx PCS echo canceller NEXT canceller equalizer decoder and timing recovery functions to deliver robust signal performance in noisy environments The AR8131L GbE controller supports checksum off load features for IP TCP and UDP lowering CPU utilization and optimizing network performance Keyboard Keyboard Controller Winbond WPCE775LA0DG Total number of keypads US 86 UK 86 Ul 86 E 86 Windows logo key Windows logo key key Internal amp external keyboard work Plas a keyboard to the USB port directly Yes simultaneously Plug USB keyboard to the USB port directly Yes Media Card Reader Chipset Alcor AU6433 Fully compatible with USB2 0 High Speed and backward compatible with USB1 1 specifications Supports multiple flash card interfaces including SD MMC xD MS Supports single LUN 48 pin LQFP Chapter 1 19 Compliance Complies with USB Device Class Definition for Mass Storage and Bulk Transport V1 0 Complies with Secure Digital Card SD specification up to ver 2 0 SDHC Complies with MultiMedia Card MMC specification up to ver 4 2 Complies wit
13. captive screws in order 1 then 2 then 3 Then tighten the two 2 other screws 4 Connect the thermal module cable Replacing the Speakers 5 Place the speaker modules onto the bottom cover Pango Tare eoga Cm Ca Ja ee Th Toe AGTE 118 Chapter 3 1 Lay the speaker cables into the retention guides and apply glue on the retention guide locations 2 Replace the three 3 screws TL d Speaker Chapter 3 119 Replacing the Mainboard 1 Connect the CRT board cable 2 Replace the mainboard into the bottom cover inserting the external connector side first 3 Replace the two 2 screws Mainboard 120 Chapter 3 4 Connect the speaker connector 5 Lay the LCD cable through the retention guides so it matches the mainboard connector locations Chapter 3 121 7 Turn the computer over and connect touchscreen cable 8 Connect the LCD cable 122 Chapter 3 Replacing the CRT Board 1 Connect the CRT cable 2 Turn the CRT board over 3 Place the CRT board into the cover Chapter 3 123 4 Replace the one 1 screw Replacing the LED Board 1 Place the LED board onto the cover IMPORTANT Take special care that the slider switch is properly aligned in the bottom case switch cover 124 Chapter 3 2 Replace the two 2 screws 4 Lock the mainboard connector Chapter 3 125 5 Replace the LED board cable in the LED board conne
14. doesn t work perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Re assemble the T P FFC to M B Check M B T P FFC Check TouchPad Swap Reassemble the T P board or T P FFC Swap M B Chapter 4 155 Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace non defective FRUS Start He assemble the SPK cable to M B Check M B SPK cable Check Logic Upper Logic upper Swap Logic lower Logic upper Swap M B If sound problems are experienced perform the following actions one at a time to correct the problem Sound Problems 1 Reboot the computer 2 Navigate to Start Control Panel System and Maintenance System Device Manager Check the Device Manager to determine that e The device is properly installed e There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices Roll back the audio driver to the previous version if updated recently Remove and reinstall the audio driver Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start gt Control Panel gt Hardware and Sound
15. gt Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the onscreen prompts to configure the speakers 156 Chapter 4 Remove and recently installed hardware or software Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page 165 Internal Microphone Failure If the internal Microphone fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Re assemble the MIC cable to M B Check M B Mic cable Check MIC wire Swap MIC wire of of LCD module LCD module Swap M B Microphone Problems If internal or external Microphones do no operate correctly perform the following actions one at a time to correct the problem 1 Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microph
16. is face down Replacing the Battery 1 Insert the battery outer edge into the slots 2 Push the battery down into place 146 Chapter 3 3 Lock the battery Replacing the Dummy Card 1 Insert the dummy card into the slot Chapter 3 147 148 Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 Ifthe Issue is still not resolved see Online Support Information on page 165 Chapter 4 149 Power On Issue If the system doesn t power on perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Check Swap AC Battery AC Battery to try Power on Check Swap Daughter B Daughter B amp Re plug PWR FFC FFC Whether OK Swap M B Computer Shuts down Intermittently 150 If the system powers off at intervals perform the following actions one at a time to correct the problem 1
17. length of 8 is supported by all DIMMs Determine the smallest tWR supported by all DIMMs Determine DIMM size parameters Ox Program the correct system memory frequency Determine and set the mode of operation for the memory channels Program clock crossing registers Disable Fast Dispatch Program the DRAM Row Attributes and DRAM Row Boundary registers Program the DRAM Bank Architecture register Program the DRAM Timing amp and DRAM Control registers Program ODT Perform steps required before memory init Program the receive enable reference timing control register Program the DLL Timing Control Registers RCOMP settings Enable DRAM Channel I O Buffers Enable all clocks on populated rows Perform JEDEC memory initialization for all memory rows Perform steps required after memory init Program DRAM throttling and throttling event registers Setup DRAM control register for normal operation and enable Enable RCOMP Clear DRAM initialization bit in the SB Initialization Sequence Completed program graphic clocks Disable access to the XMM registers NO O 2 Chapter 4 UJ Jg o go o D e o O o Report the legacy boot is happening Wake up the APs Initialize SMM Private Data and relocate BSP SMBASE 0x2 PC init begin at the stage1 Report every memory range do the hard ware ECC init 0x2 Report status code of every memory range Get the root bridge handle
18. sec max I O data transfer rate Mbytes sec max DC Power Requirements Voltage BIOS BIOS vendor BIOS ROM type BIOS package Supported Protocols BIOS password control LCD 11 6 Vendor model name Screen Diagonal mm Active Area mm Display resolution pixels Display resolution pixels pixels Pixel Pitch mm Typical White Luminance cd m also called Brightness Contrast Ratio Response Time Optical Rise Time Fall Time msec Typical Power Consumption watt Weight without inverter 255gmax max Chapter 1 BIOS ROM size AUO Chi Mei LG B116XW02 5V 5 Insyde W25X16AVSSIG 16Mb 8 PIN SOIC SPI Set by setup manual Samsung LTN116AT01 A01 N116B6 L02 LP116WH1 293 83 256 125 H x 144 00 V 1366x3 RGB x 768 0 1875 x 0 1875 0 2265 H 0 seen 200 typ 5 points average P00 YP 1 P00 YP 8 ern 16 Max i a i B m 240g max 250g max Physical Size mm 268L x 161 5W x 5 0T i a wwe i 4 0 max Include Logic and Blu power Electrical Interface 3 3V LVDS LVDS LVDS LVDS Viewing Angle degree Horizontal Right Left Vertical Upper Lower Bluetooth Bluetooth Controller Features Radio Technology Operating Frequency Channel Numbers Transmitter Output Power Coverage Receiver Sensitivity Maximum Receiver Signal Operating Voltage Working Temperature Interface Weight Audio Interface
19. sure the computer has power by checking at least one of the following occurs Fans start up e Status LEDs light up If there is no power see Power On Issue on page 150 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 153 5 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the computer Chapter 4 151 If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives see Disassembly Process on page 34 If the Issue is still not resolved see Online Support Information on page 165 Abnormal Video Display If video displays abnormally perform the following actions one at a time to correct the problem 1 2 9 10 11 Reboot the computer If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 34 If extensive pixel damage is present different colored spots in the same locations on the screen the LC
20. take effect 36 Chapter 2 Example 1 Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h Aspire one xxxxx Serial Number Type1 Offset07h 01234567890123456789 UUID String Typet OffsetO8h XXXXXXXX XXXX XXXX XXXX XXXXXXXXXXXX Asset Tag Type3 Offset04h Acer Asstag Example 2 Write Product Name to EEPROM Input dmitools wp Acer Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom 1 Use a text editor for example Notepad to edit the MAC CFG file as shown MAC CFG Notepad File Edit Format View Help Title Mac Address byte writeDatas 001122334455 StartaAddr 74 wr iteleng 6 KeepByt e WriteData 001122334455 lt MAC value StartAddr 7A lt MAC address WriteLeng 6 lt MAC value length KeepByte 0 lt can be any value 2 Boot into DOS 3 Execute MAC BAT to write MAC information to eeprom Chapter 2 37 38 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disasse
21. 2008 417 PM Application 252 KB el Recent Places E iFdPacker exe 2 24 2008 4 17 PM Application 320 KB E insydeFlash exe 4 24 2008 4 17 PM Application 612 KB Ga Libraries Se iscflash dil 4 24 2008 4 17 PM Application extens 1 060 KB Documents 5 iscflash sys 4 24 2008 4 17 PM System file 12 KB al Music i iscflashufd sys 4 24 2008 417 PM System file 24 KB lis Pictures H platformini amp 10 2009 P198 PM Configuration sett 5 KB Hi Videos C ReleaseNotes tet 4 24 2008 4 17 PM Text Document 4 KB zi UNO Dj 4 24 2008 4 117 PM Application extens 2 KB E Computer 10 19 2009 1 39PM FD File 2 048 KB Windows C 8 ZIPDLL DLL 4 24 2008 4 17 PM Application externs 98 KB ca Recovery Di 1 Double click the WinFlash executable Organize e 9 OT m tg seen IN fish Include in library Share with Te F Name Date modified Type Size BE Desktop Ding wav 4 24 2008 417 PM Wave Sound 104 KB Jg Downloads diy FlashTester exe 4 24 2008 417 PM Application 252 KB EL Recent Places r1 iFdPacker exe 4 24 2008 4 17 PM Application 320 KB 24 2008 447 PM Application 612 KB ad Libraries iscflash dll 4 24 2008 4317 PM Application extens 1 060 KB 3 Documents 2 iscflash sys 4 24 2008 4 17 PM System file 12 KB al Music 2 iscflashxfid sys 4 24 2008 417 PM System file 24 KB Pictures S platform ini 6 10 2009 739 PM Configuration sett 5 KB E Videos ReleaseMate
22. 3 Create by Rockwell Chuang 18 01 2885 Usage Bs L1 2 231 4 amp J BS ZEN Floppy 1 gt HardDisk gt CD ROM gt I BS 2 HardDisk gt CD ROM gt LAN 2I BS 3 CD ROM gt HardDisk gt LAN BS LAN gt Floppy gt HardDisk LAN Floppy Floppy CD ROM Hu dw dM wu V d BOUTSEQ gt 3 Select the desired boot sequence by entering the corresponding sequence for example enter BS2 to change the boot sequence to HDD CD ROM LAN Floppy Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps 1 Enter into DOS 2 Execute dmitools exe The following messages show dmitools usage Compal DMI String RAW Utility Ver1 40 for 2006 03 14 Usage DMITOOLS R WP WS WU STRING Read DMI Information from Memory Write Manufacturer Name to EEPROM Max 16 characters Write Product Name to EEPROM Max 16 characters Write Serial Number to EEPROM Max 22 characters Write UUID to EEPROM Ignore String Write Asset Tag to EEPROM Max 32 characters IMPORTANT The following write examples 2 to 5 require a system reboot to
23. 3D AU D E43 BUTTERFLY TOUC H EU 101GE ENBFT LX BG60 ENBFT 412G25i PMDSUA NLE N250G INT1000 BT 412G25i 2 011 W7HP64RUBTRU2 100B D11 B5 4KS H BG 2 1 UMACkk4 1 2G 250 6WX BT 6L2 8 5R GAG CB bg O 3D AUk R U41 BUTTERFLY TOUC H EU 001RU ENBFT LX BG60 ENBFT 412G25n PMDSUA NLE N250G INT1000 N 412G25 2 010 W7HP64BTFR1 100B D11 B5 4KS H n UMACkk4 2 1G 250 6WX 6L2 8 5R GAG CB bgn O 3D AUk FR51 BUTTERFLY TOUC H EU 016FR BT 2 1 BT 2 1 ENBFT 414G50n W7HP64BTCH 1 UMACkk4 2 2G 500 L 6L2 8 5R CB bgn O 3D AUk SW23 BUTTERFLY TOUC H EU 115CH ENBFT LX BG60 ENBFT 414G32n PMDSUA NLE N320G INT1000 414G32 2 004 W7HP64BTES1 100B D11 B5 4KS H n UMACkk4 2 2G 320 6WX BT 6L2 8 5R GAG CB bgn O 3D XSyn c AUk ESA2 BUTTERFLY TOUC H EU 011SP ENBFT LX BG60 ENBFT 414G32n PMDSU4 NLE N320G INT1000 414G32 2 009 W7HP64BTPT1 100B D11 B5 4KS H n UMACkk4 2 2G 320 6WX BT 6L2 8 5R GAG CB bgn O 3D XSyn c AUk PT43 BUTTERFLY TOUC H EU 001PT Appendix A 187 ENBFT 413G32n W7HP64BTDE1 UMACkk4 1G 2G 320 BT 6L2 8 5R CB bgn O 3D AU D E43 BUTTERFLY TOUC ENBFT LX BG60 PMDSU4 NLE N320G 413G32 2 003 100B D11 B5 4KS H n 6WX GAG H EU 100GE ENBFT LX BG60 ENBFT 413G32n EM PMDSU4 NLE N320G INT1000 BT 413G32 2 008 W7HP64EMBTMEA 100B D11 B5 4KS H 2 1 n UMACkk4 2G 1G 6WX 320 BT 6L2 8 5R GAG CB bgn O 3D AUk AR92 BUTTERFLY
24. After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning Setup Warning Invalid Password Continue If the new password and confirm new password strings do not match the screen displays the following message Setup Warning Passwords do not match Re enter password Continue 28 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the USB diskette drives the onboard hard disk drive and the DVD drive in the module bay Information Main Boot priority order 1 IDEO TOSHIBA MK2555GSX IDE 3 Network Boot Atheros Boot Agent 4 USB HDD 5 USB CDROM 6 USB FDD Item Specific Help Use t or V to select a device then press F6 to move it up the list or F5 to move it down the list Press Esc to escape the menu Follow the on screen instructions to adjust the order in which the devices boot Chapter 2 29 Exit The Exit screen allows you to save or discard any cha
25. B KN 2GB09 006 EBJ21UE8BDSO AE F LF 128 8 0 065um Memory SAMSUNG SO DIMM DDRIII 1066 2GB KN 2GBOB 005 M471B5673DZ1 CF8 LF Memory SAMSUNG SO DIMM DDRIII 1066 2GB KN 2GBOB 012 M471B5673EH1 CF8 LF 128 8 0 055um Memory A DATA SO DIMM DDRIII 1066 2GB KN 2GBOC 002 HY7YG1B1674ZM LF 128 8 0 065um Memory HYNIX SO DIMM DDRIII 1066 2GB KN 2GB0G 014 HMT125S6BFR8C G7 NO LF 128 8 0 055um Memory SAMSUNG SO DIMM DDRIII 1066 4GB KN 4GBOB 007 M471B5273BH1 CF8 LF 256 8 0 055um MIC 23 PND07 001 MIC PHONE NEC lt MISCELLANEOUS WscEANEQUS T IOWEROASERUBBERFOOT FRONT 7 WGVOTOON C IOWEROAGERUBBERFOOT REAR 1WGNT0 IOWEROASESOREWRUBER O awowo I6OSUPPORTRUBBER TWONOTUd i FRONENSRUBBER WONUT UPPERCASE FRONT RUBBER BLACK 2WONOTO0S C TOUOMPADRUBBERBLACK rww C IODBEZLSOREWMVAR w Oo roneo wwo Chapter 6 185 ee SET 23 PL907 001 SCREW M2 0 3 0 I BKAG NYLOK IRON 86 ARE07 002 SCREW M2 5 I BZN NYLOK 86 TG607 004 Screw List SCREW M2 0 2 5 l BUWZN 86 TPK07 001 SCREW 2 0 4 0 86 W0107 003 SCREW M2 0 3 0 I NI NYLOK 86 W0907 001 186 Chapter 6 Model Definition and Configuration ENBFT LX BG60 PMDSU4 NLE N500G INT1000 N 414G50 2 007 100B D11 B5 4KS H n 6WX GAG ENBFT LX BG60 ENBFT 414G32n PMDSUA NLE N320G INT1000 BT 414G32 2 005 W7HP64BTDE1 100B D11 B5 4KS H 2 1 n UMACkk4 2 2G 320 6WX BT 6L2 8 5R GAG CB bgn O
26. Check the power cable is properly connected to the computer and the electrical outlet 2 Remove any extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 165 Chapter 4 No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace non defective FRUs START Replace LCD No lt LCD Module OK Panel and Cable Go to No Power Power On No troubleshooting step xt DDRAM module Reconnect connected properly SDRAM Module Ext DDRAM Replace external module functional DDRAM module PU Therma Remove and Module properly replace thermal connected module Replace the main board No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 Make sure that the internal display is selected On this notebook model switching between the internal display and the external display is done by pressing Fn F5 Reference Product pages for specific model procedures 2 Make
27. D is faulty and should be replaced See Disassembly Process on page 34 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Disassembly Process on page 34 Check the display resolution is correctly configured a Minimize or close all Windows b If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll back the video driver to the previous version if updated Remove and reinstall the video driver Check the Device Manager to determine that e The device is properly installed There are no red Xs or yellow exclamation marks e There are no device conflicts No hardware is listed under Other Devices If the Issue is still not resolved see Online Support Information on page 165 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts If the Issue is still not resolved see Online Support Information on page 165
28. DSO AE F LF 128 8 0 065um ELPIDA SO2GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BDSO AE F LF 128 8 0 065um HYNIX SO1GBIII10 Memory HYNIX SO DIMM DDRIII 1066 1GB HMT112S6BFR6C G7 NO LF 64 16 0 055um HYNIX SO2GBIII10 Memory HYNIX SO DIMM DDRIII 1066 2GB HMT125S6BFR8C G7 NO LF 128 8 0 055um MICRON SO1GBIII10 Memory MICRON SO DIMM DDRIII 1066 1GB MT8JSF12864HZ 1G1F1 LF 128 8 0 065um MICRON SO2GBIII10 Memory MICRON SO DIMM DDRIII 1066 2GB MT16JSF25664HZ 1G1F1 LF 128 8 0 065um SAMSUNG SO1GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 1GB M471B2873EH1 CF8 LF 64 16 0 055um SAMSUNG SO2GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673EH1 CF8 LF 128 8 0 055um External USB Lite LSI External USB Lite LSI modem modem Chipset INTEL GS45 NB Chipset Intel CS GS45NB INTEL ICH9M SFFE SB Chipset Intel CS AM828011UX MM 8981 34 VGA Chip UMA UMA Intel WiFi Antenna WC S a E tone conearerstet enon 15x15cm Wireless LAN INTEL INT1000H Lan Intel WLAN 112BN HMWG MM 903341 INTEL SP1x2HMW Lan Intel WLAN 512AN HMWG Shirley Peak 5100 MM 895373 cO CO 194 Appendix B On line Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a u
29. IA Chapter 3 103 2 Replace the three 3 screws Replacing the Touchscreen Board 1 Place the touchscreen board onto the cover 104 Chapter 3 2 Replace the two 2 screws Touchscreen Board Replacing the LCD Brackets 1 Place the two brackets on the panel paying attention to the correct orientation Chapter 3 105 2 Replace the four 4 screws red call outs NOTE The alignment of the brackets green call outs LCD Panel Brackets M2 2 5 Replacing the LCD Cable 1 Adhere the touchscreen cable to the panel 106 Chapter 3 2 Adhere the LCD cable to the panel 3 Connect the LCD connector to the panel Chapter 3 107 5 Adhere the camera cable to the panel NOTE The correct location of the webcam connector green call out Replacing the LCD Panel 1 Lay the LCD cable first through the hinge 2 Lay the antenna cable through the hinge 108 Chapter 3 NOTE The correct cable arrangement as follows 4 Replace the four 4 screws LCD Panel Chapter 3 109 5 6 Connect the touchscreen cable i Till wna ms P Pif H a LJ Te E ra Lock the touch screen FPC Replacing the Microphone 110 1 Adhere the microphone to the cover P Eia E oF Chapter 3 2 Connect the microphone cable 3 Make sure the cable tie is tucked securely under the panel Replacing the Camera Board 1 Connect the
30. IDE Use lt f gt or lt b gt to select Network Boot Atheros Boot Agent a device then press 4 USB HDD F6 to move it up the USB GURUNM list or F5 to move it 6 USB FDD down the list Press Esc to escape the menu 3 Execute the FLASH BAT batch file to update BIOS The flash process begins as shown insyde Flash Utility for InsydeHzp Version 1 2n Initializing File loading 188 x Current BIOS Model name JATIA Hana BIOS Hodel namo JATIA Current BIOS version UA Zi Hema BIDS version VB Z3 ipint ing Bleck at FFF 4 In flash BIOS the message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays IGERTEIB CRAB GESIBADRS Lo P cAROMMJATIOO lashit jat1BB23 fd FE B DC i Harnning Mo RC power connect C RON JO TID CUSRUMSJRTIB Euer os HIME THEATER Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays 32 Chapter 2 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Putthe BIOS ZE8 v3106 fd file under WinFlash file root gt E n k WIN flash Search WIN flash Organize Ineludein library Share with G Gil Sir Favorites E Name Date modified Type Size BE Desktop ld Dingwav 43 22 2008 417 PM Wave Sound 104 KB dg Downloads diy FlashTester exe 4 24
31. LCD Panel 0 ccc eens 89 Removing he LCD Cable aira iaie ook CS iro ep Oeo rpRP PERS Ies 91 Removing the LCD Brackets llli llle 93 Removing the Touchscreen Board 2 cece ee ees 94 Removing the Hinge 2 ccc eee rn 95 Hemovirg the Antennas reestis dad avid Gb coe pd Sie aw co aded e ee aay s 97 LCD Reassembly Procedure 0 0 ccc eee eens 101 Replacing the Ans ssia draia af s eee dae Ea ee Rae ake 101 Replacing the Hinge 0 ccc III 103 Replacing the Touchscreen Board 00 c eee eee ees 104 Replacing the LCD Brackets 0 0 ccc eee eens 105 Replacing the LCD Cable s s 3 2a unn weed ele e Gt nex x voa dos EN AO eee 106 Replacing the LCD Panel 0 ccc eens 108 Replacing the Microphone 3 9 os 12 eus era reri ravra oe ue Des dean a 110 Replacing the Camera Board 0 ccc ee ees 111 Replacing the LCD Bezel 2a zac ee ur EE RE Pa Wee ee ds OSes ERG 112 Main Unit Reassembly Process 0 00 ccc ee eens 115 Replacing the LCD Module 234 6 224 8 6 065 Eee E dade rua S bas 115 Replacing the RTC Battery 0 ccc eens 117 Replacing the Thermal Module 0 0 cee 117 Replacing the Speakers 0 0 0 eee ee ees 118 Replacing the Mainboard 2 9 2a rect Fe ie ke ta ee ce eee 120 Replacing the CRT Board lllllelllell es 123 Replacing Ine BED BOSE aa talus Sue deo e s aw e de E Son 124 Rep
32. MM CONTROL 0x20 0x2E PEI OEM DEFINED Each Driver entry point used in 80 PORT Ox RESERVED 30 Og DXE_CRC32_SECTION_EXTRACT 0x HT_CPU MP_CPU 37 LEGACY_METRONOME MONOTONIC_COUNTER Chapter 4 165 166 SECURITY_STUB DXE CPU IO CF9 RESET PC RTC um DXE ALERT FORMAT Ox 47 0x 48 PCI HOST BRIDGE PCI EXPRESS DXE SB INIT DXE CHIPSET INIT 2 IDE CONTROLLER Ox4A SATA CONTROLLER Ox4B SB SM BUS ISA ACPI DRIVER ISA BUS C oao isa Bus B NL aie jw rrrr C oE JU TE je ees Ee eese s ee LE i o e Chapter 4 PLATFORM_IDE Ox SMBIOS MEMORY SUB CLASS MISC SUB CLASS CON PLATFORM SAVE MEMORY CONFIG 0x5C ACPI_SUPPORT CON_SPLITTER_UGA_VGA CON SPLITTER VGA_CLASS DATA_HUB DISK lO MEMORY TEST CRISIS RECOVERY LEGACY 8259 LEGACY REGION LEGACY INTERRUPT Ox BIOS VEDIO 67 Ox MONITER KEY 68 em umevmoguwoa OOo O O Chapter 4 167 O O 0O C1 NX x N USB_CBI1 USB_KB USB_MASS_STORAGE BUS PCI UHCI USB MOUSE USB BUS Ox SETUP UTILITY FW BLOCK SERVICE NO lO Ino InNo uo o uo NX o ox BX wx NX ax OX 0x USB LEGACY PLATFORM 78 0x 79 GRAPHICS CONSOLE Ox7A TERMINAL 0x7B DATA HUB STD ERR 0x7C FAT 0x7 ENGLISH E Ox FRENCH 7F Ox HII DATABASE 80 LX OEM SETUP BROWSER P OEM BADGING SUPPORT Ox LEGACY MOUSE 84 Ox BUS PCI UNDI 86 Ox SETUP MOUSE 87 Ox OEM SETTING 88 168 Chapter 4
33. NYO 6 cell BT 00603 105 5600mAh Main COMMON Battery SIMPLO UM 2009F Li lon 382P SAMSUNG 6 cell BT 00607 114 5600mAh Main COMMON ID UMO9F70 TP BOARD 55 PL907 004 TOUCH PANEL CONTROL BOARD 55 PND07 001 CRT BOARD 55 WGV07 001 LED BOARB 55 WGV07 002 CARD READER BOARD 55 WGV07 003 Foxconn Bluetooth BRM 2046 BT2 1 T60H928 33 f w 861 BH 21100 004 Lan Intel WLAN 112BN HMWG MM 903341 KI CPHO01 001 Lan Intel WLAN 512AN HMWG Shirley Peak 5100 KI SPH01 003 MM 895373 Lan Intel WLAN 512AG_HMWG Shirley Peak 5100 KI SPH01 005 MM 897072 Foxconn Wireless LAN Atheros HB93 1x2 BGN HM NI 23600 046 Liteon Wireless LAN Atheris HB93 1x2 BGN HM WN6602AH NI 23600 051 Qualcomm Gobi2000 LC 21300 011 CABLE D POWER CORD UK 3PIN 27 A03V7 004 Chapter 6 EE POWER CORD US 3PIN ROHS 27 TAXV7 001 BLUETOOTH CABLE 50 PL907 001 FFC CABLE LED B TO MB 50 PL907 002 50 PL907 003 FFC CABLE CARD READER B TO MB 50 PL907 004 50 PL907 005 FFC CABLE TP TO TP B 50 PL907 006 FFC CABLE MB TO TP B 50 PL907 007 ANTENNA WIFI 80 PL907 008 EA A PL907 009 LCD CABLE 11 6 IN 50 PND07 001 CASE COVER BRACKET ASSEMBLY Chapter 6 179 LCD BRACKET R 33 PND07 001 LCD BRACKET L 33 PND07 002 MEM CENTER HINGE 33 WGV07 001 SDDUMMYCARDBK DUMMY CARD BK 42 42 BCC07 004 004 IMEEM HDD COVER 42 001 HINGE CAP 42 WGV07 002 PF TORCAPBLACK eee CAP BLACK 42 42 NGV07 004 004
34. Notify pci bus driver starts to program the resource Reset the host controller IdeBus begin initialization 0x7 Simple Text Output Protocol Functions VGA class reset 0x7 Report that VGA Class driver is being disabled 0x7 Report that VGA Class driver is being enabled Terminal Console In reset and Console Out reset 0x7 Report that the remote terminal is being disabled 0x7A Report that the remote terminal is being enabled Keyboard reset USB Keyboard disable Keyboard detection Report that the usb keyboard is being enabled Clear the keyboard buffer Init Keyboard Mouse reset e e co N O Chapter 4 163 Mouse disable Detect PS2 mouse Report that the mouse is being enabled 0xB8 Peripheral removable media reset ex lsaFloppy USB device Peripheral removable media disable Peripheral removable media enable E NM Report Status Code here for DXE ENTRY POINT once it is available EN Report that ExitBootServices has been called EM Runtime driver set virtual address map Each PEIM entry point used in 80 PORT Ew PEI OEM SERVICE BN PEI CPU IO PCI CFG Ox PEI PCI CFG 07 Ox PEI CPU PEIM 08 LA an PEI PLATFORM STAGE 1 PPELVARIABLE 0 VARIABLE 0x0B PEI SB INIT ES PEI a o PEI PELPLATFORM STABEP 0 STAGE2 PEI SB SMBUS ARP DISABLED NE PEI HOST TO SYSTEM PEI MEMORY INIT i0 164 Chapter 4 aq qme Cg e 7 emm lt x PEI FIND FV PEI H20 DEBUG IO PEI H20 DEBUG COMM 17 PEI S
35. O07 001 ANTENNA LCD MODULE ASSY NLED11 6WXGAG GW RED W 6M WHJ07 001 ANTENNA LCD MODULE ASSY NLED11 6WXGAG GW BLACK W 3G 6M WHNO7 001 ANTENNA LCD MODULE ASSY NLED11 6WXGAG GW RED W 3G 6M WHPO07 001 ANTENNA LCD PANEL W TOUCH PANEL LED LCD SAMSUNG 11 6 WXGAG LTN116AT01 A01 W 56 PNDO07 001 TOUCH PANEL LED LCD AUO 11 6 WXGAG B116XW02 VO 1A 3G W 56 PND07 002 TOUCH PANEL LED LCD LPL 11 6 WXGAG LP116WH1 TLA1 W TOUCH 56 PND07 003 PANEL LED LCD CMO 11 6 WXGAG N116B6 L02 C2 W TOUCH 56 PND07 004 PANEL MAINBOARD 184 Chapter 6 MEMORY Memory NANYA SO DIMM DDRIII 1066 1GB KN 1GB03 031 NT1GC64BH8A1PS BE LF 64 16 0 07um Memory MICRON SO DIMM DDRIII 1066 1GB KN 1GB04 015 MT8JSF12864HZ 1G1F1 LF 128 8 0 065um Memory KINGSTON SO DIMM DDRIII 1066 1GB KN 1GB07 001 ACR128X64D381066C7 LF 128 8 0 07um Memory ELPIDA SO DIMM DDRIII 1066 1GB KN 1GB09 012 EBJ10UES8BDSO AE F LF 128 8 0 065um Memory SAMSUNG SO DIMM DDRIII 1066 1GB KN 1GBOB 019 M471B2874DZ1 CF8 LF Memory SAMSUNG SO DIMM DDRIII 1066 1GB KN 1GBOB 028 M471B2873EH1 CF8 LF 64 16 0 055um Memory HYNIX SO DIMM DDRIII 1066 1GB KN 1GB0G 025 HMT112S6BFR6C G7 NO LF 64 16 0 055um Memory NANYA SO DIMM DDRIII 1066 2GB KN 2GB03 012 NT2GC64B8HA1NS BE LF 128 8 0 07um Memory MICRON SO DIMM DDRIII 1066 2GB KN 2GB04 015 MT16JSF25664HZ 1G1F1 LF 128 8 0 065um Memory KINGSTON SO DIMM DDRIII 1066 2GB KN 2GB07 001 ACR256X64D381066C7 LF 128 8 0 07um Memory ELPIDA SO DIMM DDRIII 1066 2G
36. Packard Bell EasyNote Butterfly Touch Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on this service guide Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corp
37. Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information perform the following actions one at a time to correct the problem 152 1 2 3 If the computer is more than one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the BIOS settings are still lost replace the cables If HDD information is missing from the BIOS the drive may be defective and should be replaced Replace the Motherboard Chapter 4 6 Ifthe Issue is still not resolved see Online Support Information on page 165 LCD Failure If the LCD fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Chapter 4 Start Check LCD module Check MB LCD connector and cable Swap M B Swap LCD cable LCD panel Reassemble Re plug LCD cable 153 Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace non defective FRUS Keyboard properly Disconnect and connected reconnect Keyboard functioning Replace Keyboard Replace mainboard 154 Chapter 4 TouchPad Failure If the TouchPad
38. Removing the Module Cover llllllee ees 45 Removing the Hard Disk Drive Module 0000 ee eee 46 Removing the DIMM Module 0 00 ccc eee 48 Removing the WLAN Board 0 ccc eee ees 49 Removing the 3G Module 0 0c eens 50 Main Unit Disassembly Process 0 00 eee ees 52 Main Unit Disassembly Flowchart 0 0 0 0 ccc eee 52 Removing the Keyboard uc uod Srt be ut eg a Deu mscr eh iem was 54 Removing the Hinge Covers 0 0 n 56 Removing the Upper Cover 0 0c ccc eee eens 58 vil Table of Contents Removing the Bluetooth Module 0 0 ccc eee 62 Removing the Button Board 0 ees 63 Removing the VO BOSE ar eiere 22a rude boo dae ion EE dts 67 Removing the LED Board naana aaa eens 69 Removing the CRT BOSE uses coi aed eee tk tree ea Rader see hee 71 Removing the Mainboard 0c eens 74 Removing the Thermal Module 0 00 ee eee 77 Removing the RIC Battery llli 78 Removing the Speaker Modules 00 00 cece eee eee 78 Removing the LCD Module 0 00 eee 80 LCD Module Disassembly Process 2 0 00 0c ccc ee eee 82 LCD Module Disassembly Flowchart 0 0000 cece eee eee 82 Removing the LGD Bezel 45 2 ao ee oe ER rcc do e d 84 Removing the Camera Board 00 ccc eee ees 87 Removing the Microphone 2 0 0 ccc eee tees 88 Removing the
39. TA LF F W 0001SDM1 HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther KH 32007 008 B SATA LF F W C60F Disk imbalance criteria 0 014g cm HDD TOSHIBA 2 5 5400rpm 500GB MK5055GSX Libra SATA KH 50004 001 LF F W FG001J HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCTO ML 160 KH 32008 013 SATA LF F W 11 01A11 HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt KH 50001 011 SATA LF F W 0001SDM1 HDD WD 2 5 5400rpm 500GB WD5000BEVT 22ZATO ML250 KH 50008 013 SATA LF F W 01 01A01 HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther KH 50007 010 B SATA LF F W C60F Disk imbalance criteria 0 014g cm HEATSINK THERMAL MODULE 60 PL907 004 182 Chapter 6 KEYBOARD Keyboard GATEWAY GP1T SJM11 86KS Black Arabic Texture KB 1110G 002 Keyboard GATEWAY GP1T SJM11 87KS Black Belgium KB 1110G 003 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Brazilian KB 1110G 004 Portuguese Texture Keyboard GATEWAY GP1T SJM11 87KS Black CZ SK Texture KB 1110G 005 Keyboard GATEWAY GP1T SJM11 86KS Black Chinese KB 1110G 006 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Danish Texture KB I110G 007 Keyboard GATEWAY GP1T SJM11 87KS Black FR Arabic KB 1110G 008 Texture Keyboard GATEWAY GP1T SJM11 87KS Black French Texture KB 1110G 009 Keyboard GATEWAY GP1T SJM11 87KS Black German KB 1110G 010 Texture Keyboard GATEWAY GP1T SJM11 86KS Black Greek Texture KB 1110G 011 Keyboard GATEWAY GP1T SJM11 87KS Black Hungarian KB 1110G012 Texture Keybo
40. Touchscreen board assembly 55 PND07 001 Center hinge 33 WGV07 001 LCD bracket right 33 PND07 001 LCD cover protector N A 7 LCD cover assembly 6M BGU07 001 Camera 57 PND07 001 LCD bracket screw 86 W0107 003 ic m 8 Chapter 6 175 10 9 mee du 12 13 14 LCD camera assembly LCD panel LCD bracket left Screw Touch panel Bezel Screw Main Chassis 176 EAA 56 PND07 004 60 WGV07 004 86 TG607 004 3 pat E a a HE DIMM module LED assembly m LED FCC cable Thermal module assembly CPU CRT Board assembly Hard disk drive mc I O board N A o hooro SORS Chapter 6 Chapter 6 177 FRU List 178 ADAPTER ADAPTER DELTA 30W 19V 1 7X5 5X11 BLACK ADP 30JH BA AP 03001 001 LF ADAPTER LITE ON 30W 1 7X5 5X11 BLACK PA 1300 04AC AP 03003 001 LF ADAPTER HIPRO 30W 19V 1 7X5 5X11 BLACK HP A0301R3 AP 0300A 001 BiLF LF BATTERY Battery SANYO UM 2009F Li lon 352P SA
41. UC H R EU 001AC ENBFT LX BGUO ENBFT 414G32n PMDSU4 NLE N320G INT1000 414G32 2 003 W7HP64BTNL1 100B D11 B5 4KS H 2 1 n UMACrr4 2 2G 320 6WX BT 6L2 8 5R GAG CB bgn O 3D AUr NL33 BUTTERFLY TOUC H R EU 350NL ENBFT LX BGUO ENBFT 412G32n PMDSU4 NLE N320G INT1000 412G32 2 002 W7HP64BTFR1 100B D11 B5 4KS H n UMACrr4 2 1G 320 6WX 6L2 8 5R GAG CB bgn O 3D AU F R51 BUTTERFLY TOUC H R EU 015FR ENBFT LX BGUO ENBFT 412G32n PMDSU4 NLE N320G INT1000 412G32 2 001 W7HP64BTFR1 100B D11 B5 4KS H n UMACrr4 2 1G 320 6WX 6L2 8 5R GAG CB bgn O 3D AU F R51 BUTTERFLY TOUC H R EU 016FR Appendix A 189 SP1x2H MW SP1x2H MW H UJ UJ M Ug 4 L H 080 190 Appendix A Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Compatibility Test Report released by the Acer Mobile System Testing Department UNDP 1 3G UNDP 1 Qualcomm Gobi1000 Verizon Qualcomm Gobi1000 Verizon SJM12 MS GW Protection Accessory SJM12 MS SJM13 MS GW Protection Bag Bag SJM12 MS PB Protection Accessory SJM12 MS SJM13 MS PB Protection Bag Bag USB Bridge Dongle Accessory USB Bridge dongle device XS
42. YNC Adapter DELTA 30W Adapter DELTA 30W 19V 1 7x5 5x11 Black ADP 30JH BALF HIPRO 30W Adapter HIPRO 30W 19V 1 7x5 5x11 Black HP A0301R3 BiLF LF LITE ON SOW Adapter LITE ON 30W 19V 1 7x5 5x11 Black PA 1300 04AC LF Audio Codec Realtek ALC269X Realtek Audio Codec ALC269X Battery SANYO 6CELL2 8 Battery SANYO UM 2009F Li lon 352P SANYO 6 cell 5600mAh Main COMMON SIMPLO 6CELL2 8 Battery SIMPLO UM 2009F Li lon 382P SAMSUNG 6 cell 5600mAh Main COMMON ID UMO9F70 Bluetooth Foxconn BT 2 1 Foxconn Bluetooth BRM 2046 BT2 1 T60H928 33 f w 861 Appendix B 191 INTEL C2DSU7300B CPU Intel Core2Dual SU7300 3M 800 R 0 NENNEN LIS33DETR G sensor LIS33DETR HGST N160GB5 4KS HDD HGST 2 5 5400rpm 160GB Falcon B HTS543216L9SA00 SATA LF F W C40C HGST N160GB5 4KS HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm HGST N500GB5 4KS HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS Wyatt SATA LF F W 0001SDM1 SEAGATE N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS Wyatt SATA LF F W 0001SDM1
43. ack Ethernet RJ 45 port DC in jack for AC adapter Environment e Temperature e Operating 5 C to 35 C e Non operating 20 C to 65 C Humidity non condensing e Operating 20 to 80 e Non operating 20 to 80 NOTE The specifications listed above are for reference only The exact configuration of the PC depends on the model purchased Chapter 1 System Block Diagram PCB STACK UP 6L HIM POWER CLOCK SYSTEM 5V 3V LAYER 1 TOP K505 OFN 64 k LAYER 2 GND CKS QFN 64 ae LAYER 3 INI LAYER 4 INZ LAYER 5 VCC LAYER 6 BOT CPU Penryn SFF ULV DC SC VCCP 1 05 Micro FCBG A956 10W P45 PIG111A 17 LSV 800 1066 MHz FSB RT9025 p28 ae LVDS TED Panel Lav ss DDR2 SODIMM cahnge A NORTH BRIDGE RT9025 p28 P16 eas VGA CRT Discharge 800 1066MHZ DDR III Cantiga SFF GS45 Connector P2 P21 5 MN ua icm i TMDS HDMI Level Shifter HDMI PIG PG 6 78 9 10 11 1 P22 Connector ISL6263A Pro DMI x 4 PCIEA MINI CARD 1 Connector P19 SATAU SOUTH BRIDGE uf i PCIEI Connector GLAN On Board USB Part 6 ICH9 M SFF Pil Atheros ARSISIL P20 il l IHDA PCIE PCIES MINI CARD 2 Connector P19 SIM CARD Connector T Line Out MIC Connector n NI CARI Pori 4 P19 MINI CARD 2 Port 2 USB P19 r 12 135 14 15 TCD Port 7 PG 12 13 14 1 P22 P2 P21 Speak 5 C Realtek ALC269X f LI ar CODEC LED Panel Co
44. al number of this unit Asset Tag Number This field displays the asset tag number of the system This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery Information System Time 13 52 10 Item Specific Help system Date 10 06 2009 This is the help for the hour field Valid range is from 0 to 23 REDUCE INCREASE F5 F6 Total Memory 2048 MB Video Memory 64MB Quiet Boot Enabled Network Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode AHCI Mode NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are displayed with 24 Format HH MM SS hour format hour minute second System Date Sets the system date Format MM DD YYYY month day year Total Memory This field reports the memory size of the system N A Memory size is fixed to 2048 MB Video Memory Shows the video memory size VGA Memory size 32 MB
45. ard GATEWAY GP1T SJM11 87KS Black Italian Texture KB 1110G 013 Keyboard GATEWAY GP1T SJM11 91KS Black Japanese KB 1110G 014 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Nordic Texture KB 1110G 015 Keyboard GATEWAY GP1T SJM11 87KS Black Norwegian KB 1110G 016 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Portuguese KB 1110G 017 Texture Keyboard GATEWAY GP1T SJM11 86KS Black Russian KB 1110G 018 Texture Keyboard GATEWAY GP1T SJM11 87KS Black SLO CRO KB 1110G 019 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Spanish KB 1110G 020 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Sweden KB 1110G 021 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Swiss G KB 1110G 022 Texture Keyboard GATEWAY GP1T SJM11 86KS Black Thailand KB 1110G 023 Texture Keyboard GATEWAY GP1T SJM11 87KS Black Turkish KB 1110G 024 Texture Keyboard GATEWAY GP1T SJM11 87KS Black UK Texture KB 1110G 025 Keyboard GATEWAY GP1T SJM11 86KS Black US KB 1110G 026 International Texture Keyboard GATEWAY GP1T SJM11 86KS Black US KB 1110G 027 International w Hebrew Texture Keyboard GATEWAY GP1T SJM11 87KS Black US w KB 1110G 028 Canadian French Texture Chapter 6 183 LCD MODULE ASSY NLED11 6WXGAG PB RED W 6M BGUO7 001 ANTENNA LCD MODULE ASSY NLED11 6WXGAG PB RED W 3G 6M BGVO07 001 ANTENNA LCD MODULE ASSY NLED11 6WXGAG PB BLACK W 6M BGWO07 001 ANTENNA LCD MODULE ASSY NLED11 6WXGAG PB BLACK W 3G 6M BGY07 001 ANTENNA LCD MODULE ASSY NLED11 6WXGAG GW BLACK W 6M WGV
46. board and retest Chapter 4 159 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 Ifno error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems 160 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 150 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices e Non Acer devices e Printer mouse and other external devices e Battery pack e Hard disk drive e DIMM e CD ROMp Diskette drive Module PC Cards P
47. cable to the camera board Chapter 3 111 2 Adhere the camera board to the cover Replacing the LCD Bezel 1 Place the bezel on the cover 2 Press down on the bezel bottom edge 112 Chapter 3 3 Press down the bezel sides 4 Press down the bezel top edge 5 Replace the two screws Chapter 3 113 114 6 T Replace the screw covers Insert the stylus Chapter 3 Main Unit Reassembly Process Replacing the LCD Module 1 Lay the LCD cable into the retention guide gt rz 2 Lay the antenna cable into the retention guide NOTE The location of the retention hook green call out Chapter 3 115 3 Replace the two 2 screws in the hinge Left side 1 right side 2 4 Close the LCD module and replace the three 3 screws in the lower cover rear side F O m qo Jg 116 Chapter 3 Replacing the RTC Battery 1 Push the RTC battery into the holder Replacing the Thermal Module IMPORTANT Ensure all heat pads are in place before replacing the Thermal Module The following thermal pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease or pad adhesive from the CPU and thermal module using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Place the thermal module on the mainboard Chapter 3 417 3 Tighten the five 5 captive screws First tighten the CPU
48. cond level shared cache with advanced transfer cache architecture Streaming SIMD Extensions 2 SSE2 Streaming SIMD Extensions 3 SSE3 Supplemental streaming SIMD extensions 3 SSSE3 and SSE4 1 instruction sets 800MHz source synchronous front side bus FSB Advanced power management features including Enhanced Intel SoeedStep Technology and dynamic FSB frequency switching Digital thermal sensor DTS Execute disable bit support for enhanced security e Intel Dynamic Acceleration Technology and Enhanced Multi Threaded e Thermal Management EmTTM e Support enhanced Intel Virtualization Technology Throttling 50 On 88 C Off 85 C EC shut down at 95 C H W shut down at 98 C North Bridge Specifications Chipset Intel Crestline GS45 SFF 14 Chapter 1 Features Processor host bus supports 667 800 1066Mhz FSB support Supports Dual Channel DDR3 SD RAM at 800 1066MHz Integrated SDRAM controller up to GB 2 SODIMM support DMI x2 and DMI x4 for connection between GMCH and ICH9M South Bridge Specifications Chipset ICH9M SFF Features e Upstream accelerated Hub architecture interface for access to GMCH e PCI Express Base Specification Revision 1 1 support e PCI 2 3 interface 4 PCI Request Grant pairs e ACPI Power Management Logic Support Enhanced DMA controller interrupt controller timers functions e Integrated Serial ATA host controllers with independent DMA
49. ctor 6 Lock the LED board connector uU EI Replacing the I O Board 1 Replace the I O board inserting the external port side first 126 Chapter 3 2 Replace the one 1 screw 3 Turn the LCD module 4 Replace the I O cable in the I O board connector Chapter 3 127 5 Lock the I O board connector 6 Insert the I O cable under the retention guide hook 7 Replace the I O cable in the IO board 128 Chapter 3 8 Lock the I O board connector Replacing the Button Board 1 Replace the button board Chapter 3 129 2 Replace the two 2 screws mm DZCYTZI REY JA 4 Lock the touchpad connector 130 Chapter 3 5 Adhere the touchpad cable to the top cover 6 Connect the touchpad cable to the button board 7 Lock the button board connector Chapter 3 131 8 Adhere the button board cable to the upper cover 9 10 Lock the button board connector 132 Chapter 3 Replace the Bluetooth Module 1 Replace the Bluetooth cable 2 Replace the Bluetooth module onto the upper cover 3 Replace the one screw Bluetooth Module Chapter 3 133 Replacing the Upper Cover 1 Replace the upper cover 2 Connect the Bluetooth cable to the mainboard 3 Press down on the upper cover sides 134 Chapter 3 4 Press down on the upper cover bottom edge 5 Connect the button board cable 6 Lock the but
50. e to 8 GB using two soDIMM modules Display and graphics 11 6 HD 1366 x 768 e Convertible display Mobile Intel GS45 Express Chipset Storage subsystem 2 5 hard disk drive Multi in 1 card reader Audio subsystem e Optimized 2nd Generation Dolby Sound Room audio enhancement High definition audio support e S PDIF Sony Philips Digital Interface support for digital soeakers MS Sound compatible e Built in microphone Communication Integrated webcam e WWAN UMTS HSPA at 850 900 1900 2100 MHz and quad band GSM GPRS EDGE 850 900 1800 1900 MHz Chapter 1 WLAN e ntel amp WiFi Link 5100 802 11a b g Draft N e ntel amp WiFi Link 5100 802 11a b g e Intel WiFi Link 1000 WPAN Bluetooth 2 1 Enhanced Data Rate LAN Gigabit Ethernet Wake on LAN ready Privacy control BIOS user supervisor HDD passwords e Kensington lock slot Dimensions and Weight 285 W 208 9 D 28 5 34 5 H mm 11 22 x 8 22 x 1 12 1 36 inches 1 72 kg 3 79 lbs non 3G SKU Power subsystem ACPI 3 0 e 62 16 W 5600 mAh e 3 pin 30 W AC adapter ENERGY STARG Special keys and controls e 84 85 88 key keyboard Multi gesture touchpad pointing device I O interface Multi in 1 card reader SD MMC MS MS PRO xD e USB 2 0 port HDMI port with HDCP support External display VGA port e Headphones speaker line out jack with S PDIF support e Microphone in j
51. en you use the computer HEN Keyboard For entering data into your computer For entering data into your computer data into your computer P Stylus A pen tool for entering data into your computer ial I all neal MN Magnetic lock A lock that snaps into place to prevent the screen from inadvertently rotating Closed Front View 1 Communication Enables disables the WLAN 3G functions ta key 2 Speakers Left and right speakers deliver stereo audio output Chapter 1 Left View External display display Connects to a display device e g external VGA port monitor LCD projector f DC in jack Connects to an AC adapter Ventilation slots Enable the computer to stay cool even after prolonged use HDMI HDMI port Supports high definition digital video connections USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera Right View Multi in 1 card Accepts Secure Digital SD MultiMediaCard reader MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Note Push to remove install the card Only one card can operate at any given time Headphones Connects to audio line out devices e g speaker line out speakers headphones jack with S PDIF support Microphone in Accepts inputs from external microphones jack 3 T USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 4 Power button Slide the power button to turn the computer on b indicat
52. ery status NOTE 1 Charging The battery light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode 8 Chapter 1 TouchPad Basics The following items show you how to use the TouchPad E Move your finger across the TouchPad 1 to move the cursor Press the left 2 and right 3 buttons located beneath the TouchPad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the TouchPad is the same as clicking the left button Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button soea orons we oo Click and hold then use Tap twice at the same speed finger on the TouchPad to as double clicking a mouse drag the cursor button rest your finger on the TouchPad on the second tap and drag the cursor Access Click once context menu NOTE When using the TouchPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Chapter 1 Using the Keyboard This computer has a close to full sized keyboard and an embedded numeric keypad separate cursor lock function and special keys Lock Keys and embedded numeric keypad 10 The keyboard has three lock keys which you can toggle on and off Caps L
53. fs esamo NINI PO ms ML me MO DM CO 53 Removing the Keyboard IMPORTANT The keyboard is easily warped or damaged during the removal process Take care not to use excessive force when removing the keyboard and replace if any damage occurs 1 See Removing the Dummy Card on page 42 2 Push in the four 4 latches on the top edge of the keyboard 3 Lift the keyboard up and flip over 54 Chapter 3 4 Unlock the FPC 5 Remove the FPC and keyboard Chapter 3 55 Removing the Hinge Covers 1 Remove the two 2 screws in the lower case 3 Loosen the hinge cap 56 Chapter 3 4 Partially open the LCD module 5 Remove the hinge cap Chapter 3 57 Removing the Upper Cover 1 See Removing the Keyboard on page 54 2 See Removing the Hinge Covers on page 56 3 Remove the twenty two 22 screws in the lower cover Lower Cover M2 5 Red Call Out 18 M2 3 Nickel Green Call Out 4 58 Chapter 3 5 6 Disconnect the button board cable Remove the ten 10 screws in the upper cover Chapter 3 59 60 T 8 9 Pry the upper and lower covers apart at the location shown Hold the underside and pry the front side open Pry the right side open Chapter 3 WARNING The cover is still connected to the Bluetooth module Do not attempt to pull away 10 Loosen the upper cover Do not rem
54. h Memory Stick MS specification up to ver 1 43 Complies with Memory Stick PRO MS_Pro specification up to ver 1 03 Complies with Memory Stick PRO HG MS PRO HG specification up to ver 1 01 Complies with Memory Stick Interface Guideline for PC peripheral devices with Memory Stick Slot ver 1 16 00 Complies with xD Picture Card xD specification up to version 1 2 Camera Vendor and model Chicony CNF9011 9048 Lite on 09P2SF001 Suyin CN0316 S30C OVO06 1 ise aperture 17 4cm infinity 17 4cm infinity 19 19 CM infinity GC 3 40 40CM infinty 40CM infinty Dimensions L x W x H 68 X 8 X 3 64 mm 68X8X 3 84 mm 65 X 7 9 X 3 8mm mm Pixel resolution 640X480 Wireless LAN Atheros AR9283 T77H121 01 WiFi Link 1000 Ee Ted Peak PHY Mode b g n b g n b g n a b g n Supported Wifi Link 5000 Atheros AR5B93 PHY Modes a b g n b g n Supported 3G Module 3G Module e Qualcomm Gobi1000 Huawei EM770W Standard 5 76Mbps GSM GPRS EGPRS MSC 12 DTM Item WCDMA R5 HSDPA 7 2Mbps HSUPA Chapter 1 Embedded Controller Winbond WPCE775LA0DG Features Shared SPI BIOS flash memory with page programming support High accuracy high speed ADC Up to 95 GPIO ports including keyboard scanning with a variety of wake up events up to 42 wake up inputs 16 bit RISC core with up to 4 Mbytes of external address space running at up to 25 MHz 128 pin LQChi
55. he Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set 4 lf desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and J keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Chapter 2 27 Changing a Password 1 Use the and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter Current Password Enter New Password Confirm New Password 2 Type the current password in the Enter Current Password field and press Enter 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter
56. lacing the I O Board llllllllee ne 126 Replacing the Button Board 0 eee 129 Replace the Bluetooth Module 0 0 0 eee 133 Replacing the Upper Cover 0 000 ee eens 134 Replacing the Hinge Covers 0 ccc eee eee ees 137 Replacing the Keyboard 22 5235 oe re take ee p ERU PP awe a dees 138 Replacing the 3G Module 0 0 ees 139 Replacing the WLAN Module 0000 cece eee eens 141 Replacing the DIMM 0 ccc eee nena 142 Replacing the Hard Disk Drive 000 ces 142 Replacing the Module Cover 0 2 0 eee ees 144 Replacing the SIM Gard 22 3 made dtes caved o9 aor ECC RUE ea ete e pes 146 Replacing the Battery llli 146 Replacing the Dummy Card acus Rui resur be rem ke too ect oeg ut ense 147 viii Table of Contents Troubleshooting 149 Common Problems sirr 2 4 men o eec A ee Y e Lu e eS ee oe rs 149 Power On ISSUE 11 22 xu d a LE aq tee Nii epee ee di E md 150 NO Display ISSUE estie ed Giardini Lao od b CARE EU a IR Re RUE is 151 Random Loss of BIOS Settings 0 0 cc eee 152 LOD ie QUES or 153 Built In Keyboard Failure llle 154 TOouchPad Fallile 5 52 23 ure hie eB bee Ros CURAR TS E Dd EHE 155 Internal Speaker Failure llle 156 Internal Microphone Failure 0 0 cc eee ee 157 HDD Not Operating Correctly naana llle 158 USB Failure Right u
57. le 1 See Removing the Mainboard on page 74 2 Disconnect the thermal module cable 3 Loosen the five 5 captive screws The three 3 captive screws for the CPU connection marked 1 2 3 must be loosened in order first 3 then 2 then 1 4 Remove the thermal module Chapter 3 17 Removing the RTC Battery 1 See Removing the Mainboard on page 74 2 Carefully lift the battery out of the mainboard Removing the Speaker Modules 1 See Removing the Mainboard on page 74 2 Remove the three 3 screws MM AA E E fasi 27 z e R S eee 78 Chapter 3 3 Grasp the speaker housings pull the cables free of the adhesive removing the speaker module Chapter 3 79 Removing the LCD Module 1 See Removing the Mainboard on page 74 2 Remove the three 3 screws in lower case CN Open the LCD module and turn the LCD module ninety 90 degrees to expose the hinge E 80 Chapter 3 4 Remove the two 2 screws in the LCD module hinges Lift the LCD module away from the chassis Chapter 3 81 LCD Module Disassembly Process IMPORTANT Cable paths and positioning may not represent the actual model During the removal and replacement of components ensure all available cable channels and clips are used and that the cables are replaced in the same position NOTE The product previews seen in the disassembly procedures may not repre
58. lure 154 Internal Microphone 157 Internal Speakers 156 198 199 200
59. mble the computer you need the following tools e Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Related Information The product previews seen in the disassembly procedures may not represent the final product color or configuration IMPORTANT Cable paths and positioning may not represent the actual model During the removal and replacement of components ensure all available cable channels and clips are used and that the cables are replaced in the same position General Information Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack Chapter 3 39 40 Disassembly Process The disassembly process is divided into the following sections e External components disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the
60. move the touchscreen board 94 Chapter 3 Removing the Hinge 1 See Removing the LCD Panel on page 89 2 Remove the three 3 screws Chapter 3 95 96 4 Remove the hinge Chapter 3 Removing the Antennas See Removing the Microphone on page 88 See Removing the Touchscreen Board on page 94 See Removing the Hinge on page 95 Bow m Lift up the foil tabs over the cables 5 Peel the antenna foil off the cover 6 Peelthe right antenna off the adhesive Chapter 3 97 98 T 8 Remove the antenna cable from the retention guide hooks Li IO EUR EN LIZTZTAPURLL TWIWPETEIR A NT 14 Peel the left antenna foil off the cover Chapter 3 9 Peel the antenna off the adhesive Aenne ra tai 10 Remove the antenna cable from the retention guide hooks Chapter 3 99 11 Remove both antenna cables from the cover 100 Chapter 3 LCD Reassembly Procedure Replacing the Antennas 1 Lay the two cables under the retention guide exit hook 2 Lay the left side cable under the retention guide hooks Chapter 3 104 3 Adhere the left antenna pad black cable to the cover 4 102 Chapter 3 5 Adhere the right side antenna pad yellow cable to the cover a P ti uam i vis nm 6 Replace the foil tabs over the cables Replacing the Hinge 1 Place the hinge on the cover AME D AT
61. nges you made and quit the BIOS Utility Information Main Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit system setup and save your changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS 30 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted To run the BIOS flash utility 1 Copy the BIOS flash tool and the BIOS into a USB flash disk 2 Set the computer to boot from the USB flash disk See Boot on page 29 3 On boot up enter at the DOS prompt C gt flashit exe v3106 fd dc beep 2000 Chapter 2 31 DOS Flash Utility Perform the following steps to use the DOS Flash Utility 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to position 1 Information Main Securit Boot priority order Item Specific Help 1 IDEO TOSHIBA MK2555GSX 2
62. nn items doe tot eb Lee SIA Sty Rae 13 Hardware Specifications and Configurations aana oa cc ee 14 System Utilities 23 BIOS Set UII PLE 23 Navigating the BIOS Utility 2 0 0 ees 23 imagen SN ERE REPETI TETTE TIT ERCTEETTPUT E 24 DUI dC aos dk dede tht dca dod ed eode peto adr aa iaee e ior doge ed c den dado 25 vice aee rr rr 26 POOL udo Mera E utat us stood at earhen ue d euenit NE 29 EX user gu epa M ER bn auc Si d ete bts 30 BIOS SS EDD e heiii Sites dock us he Be te dan Ea redd gt ode toot ita die t secs 31 Dos Flash BUlity ressas art p a ED ER NDS E e GREASE HAIR sca ASS we Sale 32 VV TE ST OUY od as trai dod deae ec o e ce ito t Dunt e eee ico v o eet A 33 Remove HDD BIOS Password Utilities lll ees 34 Removing BIOS Passwords 0 000 cee eee ees 35 Miscellaneous Utilities lll eee eens 36 Machine Disassembly and Replacement 39 Disassembly Requirements ccce 39 General Information lllllllleeel ean 39 Pre disassembly Instructions llle 39 Disassembly Process usas dosi e ox e e e doe ae ater APR rs RR UST Re CR dia 40 External Module Disassembly Process llle 41 External Modules Disassembly Flowchart llle 41 Removing the Dummy Card lllelleee eens 42 Removing the Battery Pack llli 42 Removing thieolM Card 5 od di a Debe iere notes hee ree Re Day Uer ius 44
63. nnector P212 Digital MIC Bule Tooth Part 5 EC fixlo Keyboard Winbond WPCETT3LAOL Connector PHI On Board USB2 On Board USB3 Card Reader Alcor AL 433 FLASH TouchPAD IM bytes Connector PIS P21 rj Imun Chapter 1 3 Your Notebook Tour This section provides an overview of the features and functions of the notebook Front View Display screen Also called Liquid Crystal Display LCD displays computer output Configuration may vary by models Programmable Launch predefined programs or user defined key programs at the push of a button es Backup key Press to start automatic backup procedure 5 mu Indicates when the hard drive is active Lights up when the Num Lock is activated a Caps Lock Lights up when Caps Lock is activated E BM 4 Chapter 1 a Batey o Indicates the computer s battery status the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows blue when in AC mode Bluetooth Indicates the status of Bluetooth communication m communication only for certain models indicator Communication Indicates the status of WLAN 3G communication a indicator Click buttons left The left and right buttons function like the left and and right right mouse buttons Touchpad Touch sensitive pointing device which functions like a computer mouse Palmrest Comfortable support area for your hands wh
64. o resolve the problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support Run Windows Check Disk by entering chkdsk r from a command prompt For more information see Windows Help and Support Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date Replace the HDD See Disassembly Process on page 34 Chapter 4 USB Failure Right up down side If the rightside USB port fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Re assemble the USB B cable to M B Check USB B to M B cable Swap USB B and Check USB B USB cable Other Failures If the VGA board LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace non defective FRUs 1 Check whether the drive is OK 2 Verify that the Test Fixture is ok 3 Swap the main
65. ock When Caps Lock is on all alohabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys Fn lt F11 gt function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn When Scroll Lock is on the screen moves one line up or down when you press lt F12 gt the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on Type numbers in a normal manner embedded keypad Cursor control keys on Hold lt Shift gt while using cursor Hold lt Fn gt while using cursor embedded keypad control keys control keys Main keyboard keys Hold Fn while typing letters on Type the letters in a normal embedded keypad manner Chapter 1 Windows Keys The keyboard has two keys that perform Windows specific functions E Windows key Pressed alone this key has the same effect as clicking on the Windows Start button 5 Chapter 1 Application key it launches the Start menu It can also be used with other keys to provide a va
66. one and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK AN O9 RoN Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone Chapter 4 157 8 c Select the microphone type from the list and click Next d Follow the onscreen prompts to complete the test If the Issue is still not resolved see Online Support Information on page 165 HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions one at a time to correct the problem 158 1 2 3 909 NIC SON 11 Disconnect all external devices Run a complete virus scan using up to date software to ensure the computer is virus free Run the Windows Vista Startup Repair Utility insert the Windows Vista Operating System DVD in the ODD and restart the computer When prompted press any key to start to the operating system DVD a b c The Install Windows screen displays Click Next d Select Repair your computer e The System Recovery Options screen displays Click Next f Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer I When complete click Finish If an issue is discovered follow the onscreen information t
67. operation on six ports and AHCI support e USB 1 1 amp USB 2 0 Host controllers e Supports Intel High Definition Audio Intel HD Audio Interface e Supports Intel Matrix Storage Technology e Supports Intel Active Management Technology e Low Pin Count LPC interface e 6 PCle ports System Memory Hard Disk Drive Interface Vendor amp Hitachi Hitachi Hitachi Hitachi Hitachi Hitachi Model HTS545050B HTS545032B HTS545025B HTS545016B HTS543225L HTS543216L9 Name 9A300 9A300 9A300 9A300 9A300 SA00 Capacity 500 320 GB Bytes per 512 sector Data heads Drive Format Chapter 1 15 Spindle speed RPM Performance Specifications Internal 3GB s maximum 1 5GB s transfer maximum rate Gbits sec max I O data 875 Mbits s maximum 845 Mbits s 775Mbits s 729Mbits s transfer maximum maximum maximum rate Mbytes sec max DC Power Requirements 5 0V 5 Disks Spindle speed RPM Interface Internal transfer 363 952 typical rate Mbits sec max I O data transfer rate Mbytes sec max DC Power Requirements Voltage Vendor amp Model Western Digital Western Digital Western Digital Western Digital WD1600BEVT WD2500BEVT 22ZCTO WD3200BEVT 22ZCTO WD5000BEVT 22ZATO0 Name 22ZCTO Capacity GB 51 Bytes per sector 2 Chapter 1 Drive Format Disks Spindle speed RPM Performance Specifications Buffer size Interface Internal transfer rate Mbits
68. or and off Indicates the computer s power status 6 Chapter 1 Kensington lock Connects to a Kensington compatible computer security lock Note Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available Ethernet RJ 45 Connects to an Ethernet 10 100 1000 based port network Base View a Battery bay Houses the computer s battery pack 2 Hard disk bay Houses the computer s hard disk secured with screws 3 Memory Houses the computer s main memory compartment Ventilation slots Enable the computer to stay cool even after and cooling fan prolonged use Note Do not cover or obstruct the opening of the fan 5 e Battery lock Locks the battery in position m Battery release Releases the battery for removal p latch Chapter 1 Rear View Battery bay Houses the computer s battery pack Indicators The computer has several easy to read status indicators The battery indicator is visible even when the computer cover is closed Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of Wireless LAN 3G communication ta A 4 HDD Indicates when the hard disk drive is active NZ g jue Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated Battery Indicates the computer s batt
69. oration Pentium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on yo
70. order of the sequence to avoid damage to any of the hardware components For example if you want to remove the Mainboard you must first remove the Keyboard and LCD Module then disassemble the inside assembly frame in that order Main Screw List M2 2 5 86 TPK07 001 M2 3 86 ARE07 002 M2 3 Nickel 4 86 W0907 001 M2 4 7 86 W0107 003 86 TG607 004 Chapter 3 External Module Disassembly Process NOTE The product previews seen in the disassembly procedures may not represent the final product color or configuration External Modules Disassembly Flowchart Turn off system and peripherals power l Disconnect power and signal cables from system Remove Dummy Card Remove Battery Remove SIM Card Optional l Remove Lower Cover v Y Y Y Remove Remove Remove Remove HDD DIMM WLAN Board 3G Board Screw List Chapter 3 Removing the Dummy Card 1 Press the card in to allow it to spring out 2 Pull the dummy card out Removing the Battery Pack 1 Turn the computer over 2 Slide the battery lock unlock latch to the unlock position 42 Chapter 3 3 Slide and hold the battery release latch to the release position 1 grasp the battery edge closest to the release latch and pull the battery up and away 2 Chapter 3 43 Removing the
71. ot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash process fails BIOS Recovery Hotkey The system provides a function hotkey Fn Esc to enable the BIOS Recovery process when a system is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before performing this procedure prepare a Crisis USB key The Crisis USB key can be made by executing the Crisis Disk program in a functioning system with a Windows XP Vista or 7 OS IMPORTANT The Crisis Disk program will overwrite all data on any drive that you use as a crisis disk Follow the steps below 1 Modify the archive name from ZE8 bios to ZE8X64 fd Save ROM file file name ZE8X64 fd to the root directory of the USB storage Plug the USB storage into a USB port of the machine to have the crisis utility run on Remove the battery and AC adaptor of the machine oe I9 While pressing the Fn ESC buttons plug in the AC adaptor and then press Power Keep pressing Fn ESC till the power button flashes The LED of the USB flash disk flashes for three 3 to seven 7 minutes When CRISIS is complete the system auto restarts
72. ove 11 Reach under the upper cover to disconnect the Bluetooth cable from the mainboard 12 Remove the upper cover Chapter 3 61 Removing the Bluetooth Module 1 Remove the one 1 screw Bluetooth Module 2 Pry the Bluetooth module from the adhesive 3 Remove the Bluetooth cable 62 Chapter 3 Removing the Button Board IMPORTANT The Touchpad Board cannot be removed individually To replace the Touchpad Board replace the entire Upper Cover 1 See Removing the Upper Cover on page 58 2 Unlock the button board cable 3 Disconnect the button board cable 4 Pull the button board cable off the adhesive Th DZCATTZE we Chapter 3 63 64 5 6 T Remove the button board cable Chapter 3 8 Pull the touchpad cable off the adhesive 9 Unlock the touchpad cable from the touchpad Chapter 3 65 66 11 Remove the two 2 screws Chapter 3 Removing the I O Board 1 See Removing the Upper Cover on page 58 2 Unlock the I O cable I O board connector 3 Disconnect the IO cable from the I O board 4 Unlock the I O cable mainboard connector Chapter 3 67 68 5 Remove the IO cable 6 Turn the LCD module to expose the I O board screw underneath T I O Board Chapter 3 8 Lift the inside edge of the I O board and pull the I O board away Removing the LED Board 1 See
73. ower on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU 21 e m If the problem remains replace the following FRU one at a time Do not replace a non defective FRU e System board e LCD assembly Chapter 4 Post Codes These tables describe the Post Codes and components of the POST process Sec NO EVICTION MODE DEBUG EQU 1 CommonPlatform sec la32 SecCore inc MTRR setup Ox Enable cache Ox Establish cache tags 0x C2 0x Enter NEM Place the BSP in No Fill mode set CRO CD 1 CRO NW OQ 1 oO OxCF Cache Init Finished Memory DEBUG BIOS EQU 1 Chipset Alviso MemoryInitAsm IA32 IMEMORY INC Ox First memory check point AO Enable MCHBAR Check for DRAM initialization interrupt and reset fail Verify all DIMMs are DDR or DDR2 and unbuffered Detect an improper warm reset and handle Detect if ECC SO DIMMs are present in the system Verify all DIMMs are single or double sided and not asymmetric Verify all DIMMs are x8 or x16 width Find acommon CAS latency between the DIMMS and the MCH Determine the memory frequency and CAS latency to program Determine the smallest common TRAS for all DIMMs Determine the smallest common TRP for all DIMMs Determine the smallest common TRCD for all DIMMs Determine the smallest refresh period for all DIMMs eoo oo Chapter 4 161 1 Verify burst
74. p down side 0 0 0 ce eee 159 Other Faves lt 2 3e x dte ei etr eel ae eee data Sa po RN d 159 Intermittent Problems s eme e EI ER RRERP RN SR ee aa eS eee oosie eih s 160 Undetermined Problems lllllllllllelel eee 160 POS COdCS OTT bas Hades S bee oe Soc eee Soe ee tins BS ote 161 Jumper and Connector Locations 171 Mainboard TOP VIEW sue eo Sa a eee Re ha Oa Rs Mae DER E fea dare ee Book 171 Mainboard Bottom View 4 2 5 dde e ee seu ald toe ad seo Beat a 172 Clearing Password Check and BIOS Recovery 0 cee eee eee 173 Mainboard CMOS Discharge lesleelee ers 173 BIOS Recovery by Crisis Disk llle 174 FRU Field Replaceable Unit List 175 Exploded Diagrams 13 25 20 Kosky hd See ve be Ee des a one gos BYR ds 175 EC fe tar beac nad te od et veh dederim baud Ln mee eta quasi une d tae Anite se 175 IAMS IINE 176 FRUST PTT 178 Model Definition and Configuration 187 Test Compatible Components 191 On line Support Information 195 Index 197 Table of Contents System Specifications Features Below is a brief summary of the computer s many features Operating System Genuine Windows 7 Platform Intel Core 2 Duo processor Intel Pentium mobile processor Intel Celeron mobile processor Mobile Intel GS45 Express Chipset System Memory Dual Channel SDRAM support e Up to 4 GB of DDR3 1066 MHz memory upgradeabl
75. pFP Battery Vendor amp model name SIMPLO UMO9F70 3S2P SANYO UMO9F36 3S2P Pack capacity SANYO 6 cell 5600mAh SAMSUNG 6 cell 5600mAh LGC 6 cell 5600mAh Mmerofameycel fe oS S Package configuration 3 cells in series 2 series in parallel Chapter 1 21 22 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press F2 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Power Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter
76. riety of functions amp gt Open or close the Start menu amp 5 gt lt D gt Display the desktop lt f gt E Open Windows Explore amp gt lt F gt Search for a file or folder amp gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain amp gt M Minimizes all windows amp gt lt R gt Open the Run dialog box amp y gt lt U gt Open Ease of Access Center amp gt BREAK Display the System Properties dialog box amp gt TAB Cycle through programs on the taskbar lt CTRL gt amp gt lt F gt Search for computers if you are on a network Note Depending on your edition of Windows 7 some shortcuts may not function as described This key has the same effect as clicking the right mouse button it opens the application s context menu Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness and volume output To activate hotkeys press and hold the lt Fn gt key before pressing the other key in the hotkey combination mA f o System Properties Display the System Properties dialog box lt Fn gt lt F3 gt Bluetooth Enables disables the Bluetooth function communication switch lt Fn gt lt F5 gt Display toggle Switches display output between the display EBL
77. s on changing boot priority see Boot on page 29 5 Enter the UnlockHD EXE command and input the key to create an unlock code Make a note of the result for example 46548274 Reboot to the hard disk and wait for the error code to reappear Press Enter to display the Select Item screen Select Enter Unlock Password and press Enter of il 9 Enter the unlock code generated by UnlockHD EXE 10 Save and exit the BIOS to complete the process 34 Chapter 2 Removing BIOS Passwords If you key in the wrong Supervisor Password three times System Disabled displays on the screen See the image below system Disabled 14452 08089 MI To reset the BIOS password run clnpwd exe as follows 1 From a DOS prompt Execute clnpwd exe d NXCInpud clnpwd ACER Clean Password Utility V1 86 Press 1 or 2 to clean any password shown as below 1 User Password 2 Superuisor Password Clean User Password Successfully 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not Chapter 2 35 Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen d BOOTSEQ gt bs Boot Sequence Selecter Version 8 0
78. s txt 4 24 2008 4 17 PM Text Document 4 KB 2 UNZDLL DLL 4 24 2008 4 17 PM Application extens 92 KB pM Computer _ ZEB v3106 fd 10 19 2008 7 30 PM FD File 2 048 KB amp L Windows C ZIPDLL DLL 4 24 2008 417 PM Application extens 95 KB Darasa Mut 2 Click OK to begin the update A progress screen displays Ginsyde Bmocditied InsydeFlash Windows R BIOS Flash Utility Cupyright C 2008 Insyde Suftware Corp i 2008 4 7 P1 2008 4 17 PI 2005 4 17 PI 2005 4 17 PI 2008 4 17 Pl r Stabus 3 When the process is complete close all programs and applications and reboot the system Chapter 2 Remove HDD BIOS Password Utilities This section provide you with removing HDD BIOS method Remove HDD Password When the user keys in the wrong password three times the system reports the following error code to user a E Harddisk Security vr imal y Mastei TOSHI HA AK 17275269X Lock To unlock the HDD password perform the following steps 1 Press Enter to display the Select Item screen Select Item Enter Unlock Password stem continue 2 Select Enter Unlock Password and press Enter An Unlock Password displays BEnter Unlock Password Key 76943488 7 Make a note of the key 76943488 in the example Boot up the system to a removable bootable drive containing DOS and the UnlockHD EXE program and open a DOS prompt For instruction
79. screen external monitor if connected and both lt Fn gt lt F6 gt 9 Screen blank Turns the display screen backlight off to save power Press any key to return abb F7 Touchpad toggle Turns the internal touchpad on and off ibid F8 d ER Speaker toggle Turns the ec on and off LEN Brightness up AA the screen brightness m x Brightness down Decreases the screen brightness Fn A Volume up Increases the sound volume I UT ow Volume down Decreases the sound volume 12 Chapter 1 Special Keys You can locate the Euro symbol and the US dollar sign at the upper center and or bottom right of your keyboard The Euro symbol 1 Open a text editor or word processor 2 Hold lt Alt Gr gt and then press the lt 5 gt key at the upper center of the keyboard NOTE Some fonts and software do not support the Euro symbol See www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold lt Shift gt and then press the lt 4 gt key at the upper center of the keyboard NOTE This function varies according to the language settings Chapter 1 T3 Hardware Specifications and Configurations Processor CPU type Intel Penryn SFF ULV CPU package Micro FCBGA 956 balls Features Supports Intel architecture with Dynamic execution On die primary 32 kB instruction cache and 32 kB write back data cache On die up to 3MB se
80. sent the final product color or configuration LCD Module Disassembly Flowchart 82 Remove LCD Module from Main Unit before proceeding Remove LCD Module Bezel Y Y Remove Microphone Remove Camera Module Y Remove LCD Panel Y y Remove LCD FPC Cable Remove Touchscreen Board Remove Hinges Remove Antennas Y Remove LCD Brackets IMPORTANT See Removing the LCD Module on page 80 This details how the LCD module is removed from Chapter 3 Screw List LCD Brackets M2 2 5 DEI 86 TPK07 001 Touchscreen M2 4 86 W0107 003 Board Chapter 3 83 Removing the LCD Bezel 1 See Removing the LCD Module on page 80 2 Remove the stylus 3 Remove the screw covers 84 Chapter 3 4 Remove the two 2 screws 6 Pry up the bezel sides Chapter 3 85 86 T 8 Pry up the bezel bottom edge Remove the bezel Chapter 3 Removing the Camera Board 1 See Removing the LCD Bezel on page 84 2 Pry up the camera board from the adhesive 3 Disconnect the camera cable Chapter 3 87 Removing the Microphone 1 See Removing the LCD Bezel on page 84 2 Disconnect the microphone cable ome 3 Pry up the microphone from the adhesive 88 d F
81. ser i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including e Service guides for all models User s manuals e Training materials Bios updates Software utilities e Spare parts lists e TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are e Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 195 196 Antennas Removing 97 101 Battery Pack Removing 42 BIOS ROM type 17 vendor 17 Version 17 BIOS Utility 23 31 Advanced 26 Boot 29 Exit 30 Navigating 23 Save and Exit 30 Security 26 System Security 30 brightness hotkeys 12 Button Board Removing 63 Camera Board Removing 87 111 caps lock on indicator 8 Common Problems 150 CRT Cable Remo
82. ton board cable Chapter 3 135 7 Replace the nine 9 screws in the upper cover ee 136 Chapter 3 Replacing the Hinge Covers 1 Replace the hinge cap 2 Replace the hinge bezel 3 Replace the two 2 screws Mt ee ee Chapter 3 137 Replacing the Keyboard 1 Replace the keyboard FPC 2 Lock the keyboard FPC 3 Flip the keyboard over and insert the front edge of the keyboard 138 Chapter 3 4 Press down the keyboard top edge Replacing the 3G Module 1 Replace the 3G module Chapter 3 139 2 Replace the one 1 screw 140 Chapter 3 Replacing the WLAN Module 1 Replace the WLAN card 2 Replace the one 1 screw Chapter 3 141 Replacing the DIMM 1 Replace the DIMM module 2 Press down the DIMM module to lock into place Replacing the Hard Disk Drive 1 Replace the HDD FPC 142 Chapter 3 2 Replace the HDD in the bay 3 Adhere the black tape 4 Replace the HDD FPC Chapter 3 143 5 Lock the HDD FPC Replacing the Module Cover 1 Insert the side of the module cover into the outside edge slots 1 and lower into place 2 144 Chapter 3 2 Press firmly around the edges of the module cover 3 Tighten the five 5 captive screws Chapter 3 145 Replacing the SIM Card 1 Insert the SIM card into the slot until you hear an audible click NOTE The gold chip in the SIM card
83. ule 1 See Removing the Battery Pack on page 42 2 See Removing the Module Cover on page 45 3 Detach the two cables 50 Chapter 3 4 Remove the one 1 screw Chapter 3 51 Main Unit Disassembly Process IMPORTANT Cable paths and positioning may not represent the actual model During the removal and replacement of components ensure all available cable channels and clips are used and that the cables are replaced in the same position NOTE The product previews seen in the disassembly procedures may not represent the final product color or configuration Main Unit Disassembly Flowchart Screw List Lower Cover 52 y Remove Keyboard i Remove Hinge Covers Remove Remove Remove Bluetooth Module Upper Cover Button Board Y Y Y Remove Remove Remove LED Board CRT Board I O Board v Remove Remove Remove Thermal Module Mainboard RTC Battery Y Y Remove Remove Speaker Module LCD Module M2 3 Ni 86 W0907 001 Chapter 3 Upper Cover Hinge Cover Button Board I O Board CRT Board Mainboard LED Board Speaker LCD Module Chapter 3 mes fe 869704 Wros fs emro wr fe 83G8OM ws fe esamo ws i Teor wr e 868704 ws i Teroro wr fe Tereora ws fe eeano wr fe 8G8yOM ws
84. ur regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines vi Table of Contents System Specifications 1 FESS 91 53 V na qd auc es ae aro hc cata Oe Weta Sy eur wan abe Me amis obe A ache SNE had Md 1 System Block Diagram 3 2 9 Bare d6 dee Tato dees tei eee eee A RE EE 3 You Notebook TOL 24 246 ade acted sre em eb tee Pah Been Mea ce REL rece 4 ELO VIEW o dora etu us uS que xu wd in aia sud ttp iu t epa 4 Closed Front VIEW asses ao dico date t Peer ia odo i sea ET DE EET 5 WEST NINN CIPIT rr 6 RIGO VIEW TT TX et 6 BaSe VICW aT PL c eacien a Rie hat dks Racine Sal ae we sakes Bones 7 REA VIEW AP CUIU a te wae fet E cd 8 MACIOS EMIT c a a acne dt A a aA a ht REDEEM 8 TOLCHPAA BASICS ua adno hae a gie C eere e OEC ER o e a N 9 Using the Keyboard 25 teo ronen neama tees ead IDEE wee eels Sees 10 Lock Keys and embedded numeric keypad elles 10 VIDOOWSHSOVS wise tik ee Sh Meal Det eres Bh eee Sa aa Tad cs lig Sirah Ate lt De Ghana 11 gioi ike Kas eto Shas 8 12 Special IKeVS aide o
85. ving 120 DIMM Module Removing 48 Display 3 display hotkeys 12 Euro Key 13 External Module Disassembly Flowchart 41 Features 1 FLASH Utility 31 Flash Utility 31 FRU Field Replaceable Unit List 175 Hard Disk Drive Module Removing 46 Hibernation mode hotkey 12 Hot Keys 10 Indicators 8 Intermittent Problems 160 Internal Microphone Failure 157 Internal Speaker Failure 156 Jumper and Connector Locations 1 71 Keyboard Removing 54 Keyboard Failure 154 LCD Bezel Removing 84 112 LCD Brackets Removing 91 106 LCD Cable Removing 91 106 LCD Failure 153 LCD Module Removing 115 LCD Module Disassembly Flowchart 82 LCD Panel Removing 89 108 197 M LCD Failure 153 No Display 151 Main Unit Disassembly ODD 159 Flowchart 52 Other Failures 159 Power On 150 meen Touch Pad 155 USB 159 media access on indicator 8 U Memory Check 150 Undetermined Problems 160 Microphone Upper Cover Removing 89 108 Removing 58 Model Definition 187 USB Failure Rightside 159 N utility BIOS 23 31 No Display Issue 151 num lock V on indicator 8 volume O hotkeys 12 ODD Failure 159 W Online Support Information 195 Windows 2000 Environment Test 191 WLAN Board P Removing 49 Panel 4 left 4 PC Card 8 Power On Failure 150 S Speaker Module Removing 78 speakers hotkey 12 System Block Diagram 3 T Test Compatible Components 191 Thermal Module Removing 77 117 Touch Pad Failure 155 Troubleshooting Built in KB Fai
86. with a workable BIOS 6 Update the latest version BIOS for this machine by the regular BIOS flashing process 174 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of the computer Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Exploded Diagrams LCD Screw cover 47 WGV07 009

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