KODAK Photo Printer 6850
Contents
1. 4 6850 Power Cable 1 US 1 Europe 1 Australia 1 China USB Cable 2 Paper Flange User Guide and software CD not pictured in some countries the User Guide is provided on the CD not in printed form Qo xo 0 Rwnm as November 2011 1 1 Setting Up the Printer Before You Begin IMPORTANT Your KODAK Photo Printer comes with several power cables Be sure to select the correct power cable required for your country Have the following items available before you begin your printer setup KODAK Photo Print Kit 6800 4R or KODAK Photo Print Kit 6800 6R which contains the correct paper and ribbon for the best print quality and print life from your printer See Appendix A for details on the Photo Print Kit sold separately USB cable included IMPORTANT The printer weighs 56 lb 25 kg and is heavier at the front than at the back Use caution when lifting or moving the printer Recommended Air Flow Clearances If you plan to set up the printer in a restricted space such as in a cabinet refer to the following illustration for the recommended air flow clearances for this type of setup 10mm 50 mm 50 mm Removing the Packing Material The printer is packaged with protective inserts that prevent damage during shipping Remove these inserts before using the printer Keep the carton and packing inserts reinstall them when repacking and transporting the printer 1 2 November 20112. Setting Up the Printer 1 Remove the tape from the upper cover 2 Slide the cover release toward you then open the upper cover carefully IMPORTANT Cover does not open beyond a 90 angle 3 Remove the packing material November 2011 1 3 Setting Up the Printer Installing the Trim Tray The trim tray collects paper trimmings that are generated when the printer cuts the prints Slide the trim tray into the printer as shown amp CAUTION There are sharp cutter blades inside the printer Do not insert hands or objects IMPORTANT To keep your prints dust free and to prevent paper jams a empty the trim tray each time you change the paper Trim tray Installing the Print Catcher The print catcher collects the finished prints as they exit the printer Attach the print catcher from the print exit slot as shown T Print exit Co slot 1 4 November 2011 Loading the Ribbon Wrapper Setting Up the Printer Have a KODAK Photo Print Kit 6800 4R or KODAK Photo Print Kit 6800 6R available These kits contain the correct size ribbon for your printer See Appendix A for details on the Photo Print Kits sold separately To load the ribbon into the printer 1 Slide the cover release toward you then open the upper cover carefully IMPORTANT Cover does not open beyond a 90 angle 44 CAUTION The thermal head becomes extremely hot during normal operation Do not touch
3. EFA RAR HB NAR gt Noise Emission The operator position noise emission value is less than 70 dB A Average value specified in accordance to JIS Z8731 Disposal This product contains a small amount of lead in the solder on the circuit boards Disposal of this material may be regulated due to environmental considerations For disposal or recycling information please contact your local authorities In the USA contact the Electronics Industry Alliance at www eiae org In the European Union this symbol indicates that when the last user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling Contact your local KODAK Representative or refer to www kodak com 2o recycle for additional MA information on the collection and recovery programs available for this product 4 November 2011 Product Overview 1 Filter openings 2 Cover release 3 Upper cover 4 Operator panel 5 Print exit slot print catcher not shown 6 Trim tray Rear 7 USB connector 8 Paper door 9 Data plate location may vary 10 Serial number Bar code label location may vary 11 Power connector 12 Power switch November 2011 i Product Overview Internal View with Ribbon Installed 1 Thermal head 2 Stripper plate Internal View with Ribbon Removed 3 Cleaning roller rear 4 Platen roller 5 Cleaning roller front ii Novemb
4. 6 4 November 2011 Troubleshooting 5 Close the upper cover and turn on the printer 6 Press Paper Rewind to rewind the paper into the printer di u n If the Paper Jam message still appears on the operator panel press arm Oy Paper Rewind again ane 09009 7 Open the upper cover and reload the ribbon See Loading the Ribbon on page 1 5 8 Close the cover 9 Reload the paper See Loading the Paper on page 1 8 NOTE If the Paper Jam message is still displayed on the operator panel and you are at the end of a paper roll it is possible that a segment of paper is too short to automatically exit the printer Remove the front cleaning roller see Cleaning the Cleaning Rollers on page 5 3 and remove the segment of paper Recovering from a Power Interruption d CAUTION If the printer loses power while printing the printer stops with the thermal head positioned against the platen roller The platen roller could be deformed and damaged if the thermal head is left in this position If a power outage occurs 1 Open the upper cover immediately to release the pressure on the platen roller Leave the cover open until power is restored 2 When power is restored restart the printer by following the procedure for Clearing a Paper Jam on page 6 4 3 Submit your print job again November 2011 6 5 Appendix A Important Printer Information Bg Printer Speci
5. Printer For the latest User Guide and Quick Setup Guide 1 Go to www kodak com g0 6850 2 Select the Standalone Printer tab 3 Select the Technical Resources link for the 6850 Printer 4 Select Manuals and Guides from the drop down menu 5 Click the link for the guide you wish to view NOTE The Guides are in PDF format ADOBE ACROBAT Reader is required to read them Follow the on screen directions to install ADOBE ACROBAT Reader if you do not already have it installed on your system November 2011 1 11 2 Installing the Printer Driver Software A printer driver is software that allows the operating software to access the printer features The WINDOWS 2000 XP 6850 printer driver requires the following Operating System Service Pack Minimum Memory WINDOWS 2003 Server SP1 512 MB WINDOWS 2000 SP3 128 MB Professional WINDOWS 2000 Server SP3 256 MB WINDOWS 2000 Advanced SP3 256 MB Server WINDOWS XP Home SP1 128 MB WINDOWS XP Professional SP1 128 MB The printer driver also requires a functional USB port to communicate with the printer The printer is compliant with the USB 2 0 protocol NOTE If your equipment only supports the USB 1 1 protocol data communication to the printer will be slower and may affect print times Installing the Printer Driver IMPORTANT You must have Administrator privileges to install the printer driver NOTE The driver installer automatically uninst
6. change wait time from O to 100 seconds The default is 1 second This only applies when printing 4R prints using 6R ribbon The wait time is the length of time that the printer waits before it starts printing after receiving a 4R print This allows the printer to receive a second AR print that will print at the same time as the first 4R print This decreases the print time when printing multiple 4R prints using 6R ribbon Press Wait Time Enter or to change the number Enter Clear 5 Maintaining the Printer Cleaning the Cabinet Clean the exterior cabinet and filter openings regularly to eliminate dust build up and to prevent dirt from entering the printer amp CAUTION To ensure good printer performance and high quality prints keep the printer and its environment clean and dust free Never use abrasives or harsh chemicals to clean any part of the printer Do not allow any foreign objects or liquids to fall or spill inside the printer Fire or electric shock could result If any foreign object enters the printer turn off the printer power immediately remove the power cord and contact your KODAK Service Representative Wipe the exterior cabinet print catcher and trim tray with a damp lint free cloth 2 Vacuum the filter openings to remove dust Performing Routine Maintenance To maintain good print quality 1 Clean the stripper plate platen roller and cleaning rollers monthly usin
7. it 2 If you are replacing a ribbon remove the used ribbon from the printer NOTE Images remain on the ribbon after printing If you need to maintain confidentiality dispose of the used ribbon appropriately 3 Insert your fingers into the holes in the plastic on the end of the ribbon Remove the plastic cover from the ribbon IMPORTANT Do not remove the wrapper from the ribbon at this time November 2011 1 5 Setting Up the Printer 4 Push the bar code end of the supply spool into the spool Supply spool holder on the right 5 Place the left side of the supply spool into the spool holder on P the left 6 Rotate the thumb wheel until the lugs on the spool holder lock into the notches on the supply spool 7 Remove the label and wrapper from the ribbon 8 Push the right side of the take up spool into the spool holder on the right Take up spool 9 Place the left side of the take up spool into the spool holder on the left 10 Adjust the take up spool until the lugs on the spool holder lock into the notches on the take up spool 11 If there is any slack in the ribbon remove it by turning the supply spool IMPORTANT Slack in the ribbon can cause a paper jam when making prints 1 6 November 2011 Setting Up the Printer 12 Close the upper cover by pressing on the center of the cover y until it clicks in place Connecting the Cables If you plan to install the printer driver softwar
8. latched the center of the cover until it clicks Data Error There is a communication problem Check the host computer Contact your KODAK Service Representative Have available the error code number XX the printer model number and serial number listed on the printer data plate November 2011 6 3 Troubleshooting Clearing a Paper Jam If the Paper Jam message is displayed on the operator panel there are two methods that you can use to try to clear the paper jam Method 1 1 Press Paper Rewind until the Paper Empty message appears Kodak Photo Printer 6850 S 988 an 009 2 Press Paper Advance to re load the paper into the printer an gt The printer advances the paper then cuts and discharges about 24 ER OOO in 61 cm of blank paper This reduces the possibility of visas OQ ox fingerprints or other damage to the prints see page A 2 The operator panel displays the Ready message Method 2 If the Paper Jam message is still displayed on the operator panel 1 Turn off the printer and open the upper cover 2 Remove the ribbon from the printer 4 CAUTION Prevent damage to the printer Do not pull abruptly on the paper 3 Slowly and carefully pull the jammed paper out of the printer 4 Cut off any damaged or printed areas of the paper NOTE Do not damage or mark any of the rollers
9. the orientation of the picture For details see the photo printing application online Help NOTE It is not necessary to adjust the image resolution dpi to match the printer resolution The printer driver automatically scales your image to match the printer resolution Insufficient Memory errors occur on your computer not onthe printer after making a substantial number of prints Your computer is low on RAM and or disk caching memory This can happen when you are manipulating rotating scaling retouching etc high resolution images gt 72 dpi Minimize the number of images that are open at the same time Purge the contents of the clipboard often Close all applications except the photo printing software application See the photo printing software application online Help for tips on memory optimization November 2011 6 1 Troubleshooting Problem Description or Cause Possible Solution Print color is not accurate The current settings are not correct Reset the printer to factory defaults The color profile is out of date 1 Check for a new color profile at www kodak com go 6850 2 Select the Standalone Printer tab the Technical Resources link for the 6850 Printer Variability in media or environment Calibrate the printer See Chapter 3 Calibrating the Printer on page 3 1 The printer driver or imagi
10. KODAK Photo Printer 6850 User Guide Eastman Kodak Company 343 State Street Rochester New York 14650 Eastman Kodak Company 2011 Kodak is a trademark of Eastman Kodak Company ENERGY STAR is a U S registered trademark Part Number 4J7961_US Safety and Regulatory Information Important Safety Information amp CAUTION Use of controls or adjustments or performance of procedures other than those specified in this manual may result in injury and or damage to the printer The power outlet should be easily accessible and installed near the printer Position the power cable so that it cannot be pulled on or tripped over Never allow the power cable to contact hot surfaces The power outlet must be grounded An ungrounded outlet can cause fire electric shock or harmful interference to nearby electrical devices Use only the power cable provided with the printer Do not operate the printer with a damaged power cable Always unplug the power cable from the printer before cleaning or when the printer is not in use If the printer has been dropped or damaged be sure a qualified service person examines the printer before you use it Do not block the filter openings on the printer cabinet Do not expose the printer to moisture or water Do not allow any foreign objects or liquids to fall or spill inside the printer Fire or electric shock could result The thermal head becomes extremely hot during normal oper
11. Photo Print Kit 6800 6R available These kits contain the correct size paper for your printer See Appendix A for details on the Photo Print Kits sold separately IMPORTANT To keep your prints dust free and to prevent paper jams empty the trim tray each time you change the paper To load the paper into the printer 1 8 November 2011 Setting Up the Printer 1 Remove the plastic cover from the new paper roll IMPORTANT Do not remove the label from the paper roll until you have successfully loaded the paper into the printer Green paper flange 2 Attach the paper flanges to each end of the paper roll Notches a Line up the lugs on the green paper flange with the notches Z on the left side of the paper roll b Place the green paper flange on the left side of the paper roll c Place the black paper flange on the right side of the paper roll Black paper flange NOTE Be sure to match up the lugs on the green paper flange with the notches on the left side of the paper roll If you do not attach the paper flange properly the paper roll will not fit into the printer 3 Open the paper door The operator panel displays the Cover Open message 4 Set the paper roll into the printer according to the green and black arrows on the label 5 Remove the label from the paper roll 6 Align the edge of the paper with the alignment marks on the Alignment a paper guide marks Paper guide Novembe
12. alls older versions of the 6800 printer driver 1 Go to www kodak com go 6850 for the latest Printer Driver Firmware and Color profile updates 2 Before installing the software read the Printer Driver Readme file for important information and updates about the software 3 Select the Standalone Printer tab the Technical Resources link for the 6850 Printer 4 Follow the on screen instructions to download and install the printer driver November 2011 2 1 Installing the Printer Driver Software Customizing Printer Properties The Printer Properties dialog box displays options for setting the printer properties 1 For your operating system do the following WINDOWS 2000 WINDOWS XP Select Start gt Settings gt Select Start gt Printers and Printers Faxes 2 Right click the printer icon for your printer model 3 Select Properties 4 Adjust the printer settings appropriately for your printer Customizing Printing Preferences The Printing Preferences dialog box displays options for setting how your printer will print 1 For your operating system do the following WINDOWS 2000 WINDOWS XP Select Start gt Settings gt Select Start gt Printers and Printers Faxes 2 Right click the printer icon for your printer model 3 Select Printing Preferences 4 On the Layout tab click Advanced The Advanced Options dialog box appears 5 Adjust the printing preferenc
13. ation Do not touch it Alcohol pads are used to clean the thermal head and other internal printer components In the United States for health safety and environment information call 585 722 5151 Customers outside the U S can contact their local KODAK Service Representative November 2011 Safety Labels Please observe the important safety warnings that are posted on the printer CAUTION HOT SURFACE To avoid burns use caution when closing the cover CAUTION HOT SURFACE im The thermal head becomes extremely hot during normal operation Do not touch it CAUTION SHARP OBJECTS The metal edges of the printer may be sharp CAUTION SHARP CUTTER BLADE There are sharp cutter blades inside the printer Do not insert hands or objects This label is posted behind the trim tray 2 November 2011 Regulatory and Safety Compliance Safety Complies with UL 60950 1 2006 Third Edition CAN CSA C22 2 No 60950 1 03 EN 60950 1 2006 A11 2009 IEC 60950 1 2005 2nd Edition Tested for Norwegian IT Power systems 240V phase to phase Electromagnetic Compatibility EMC NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency en
14. e on your computer you will need to install the software before you connect the cables See Chapter 2 Installing the Printer Driver Software IMPORTANT You must install the printer driver software before connecting the cables or your printer will not work Connecting the Power Cable You may have received more than one power cable with your printer Be sure to use the correct power cable required for your country 1 Check that the power switch is turned off O 44 CAUTION The power outlet must be grounded An ungrounded outlet can cause fire electric shock or harmful interference to nearby electrical devices 2 Connect the power cable to the power connector on the back a of the printer and to a grounded power outlet ONES L OFF November 2011 1 7 Setting Up the Printer Connecting the USB Cable Use the included USB cable 1 Check that the power switch is turned off O 2 Connect the USB cable to the USB connector on the back of the printer and to the USB connector on the computer i OFF Turning On the Printer T 1 Press the power switch to on 9 9 o o o 9 9 9 On the operator panel the orange Power light and the green Ready light illuminate and the Ready message appears when the printer is initialized 9 A 2 To turn off the printer press the power switch to off O A S jj P OFF p en Loading the Paper Have a KODAK Photo Print Kit 6800 4R or KODAK
15. ems those made of polyvinyl chloride PVC and any plastic that contains plasticizer If you use transparent sleeves make sure that they are not PVC based November 2011 4 1 Operating the Printer Understanding the Operator Panel Lights A Error Light Color Printer Status ch Power Orange The printer power is on xt Ready Green The printer is ready to make prints Red Anerror has occurred See the message on the operator panel then see Resolving Operator Panel Error Messages on page 6 3 Using Setup Mode to Review Printer Settings Use the operator panel to review printer settings in Setup mode Printer settings are displayed here Kodak Photo Printer 6850 e Ka Paper Menu Advance am 008 poni OY A Ea Error Enter Paper Rewind Clear Press Menu to enter Setup Mode Press Menu repeatedly to scroll through the printer settings Press to scroll through selections Press Enter to initiate an action or accept a change Press Clear to exit Setup Mode mB WN 4 2 November 2011 Accessing the Printer Settings Operating the Printer Press Menu repeatedly to scroll through the printer settings in the following order Printer Setting Operator Panel Display Action Required Printer ready Ready None The printer is on and ready to make prints Changing energy Ene
16. er 2011 Product Overview Operator Panel Paper lenu Advance Paper Rewind Clear November 2011 iii Table of Contents 1 Setting Up the Printer la o A A O Een x META DUE 1 1 Before VOU Berne 1 2 Recommended Air Flow Cleatances an 1 2 Removing the Packing Material es 1 2 Inisctalliiae the TA a lea 1 4 Installing the Print C atelier chance e alles hc dl Que 1 4 kading Te IDO dd a 1 5 Connecting the Cables dd e Dto 1 7 Connecting the Power Cal es ee 1 7 Connecting the USB C able A een 1 8 ds A car titt cato ieee arene ha ree ei e du aa rae eus 1 8 Loading the PapBto scans na a ae ee E A iM M D E 1 8 Making a Test Price tuse ented edd 1 10 Online Sar A a E E ge ne Rr ep er pee adc bu acabe 1 11 2 Installing the Printer Driver Software Installing the Printer Driver usi e da itis 2 1 Customizing Printer PROPEL IBS eco dl t o letta tqva vnde aq p UR Dueb alte hithee presse 2 2 Customizing Printing Preferences ccce aos 2 2 Uninstalling the Printer and Printer Drivers eed p alli 2 3 3 Calibrating the Printer Installing the Calibration Application Software an dre tut o RE b ded pd 3 1 4 Operating the Printer A A A M E ai 4 1 Handlingand Storing Prints aa a aaa a a iat 4 1 Understanding the Operator Panel Lights sse nnnes 4 2 Using Setup Mode to Review Printer Settings ssssssssseeeeneennn entente nnnnes 4 2 Atccessin amp
17. ergy and if not installed and used in accordance with the instruction manual may cause interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his or her own expense Requirements of the EMC directive 89 336 EEC were met through compliance with the following EN 55022 94 class A with Amendments A1 95 and A2 97 EN 55024 98 ITE Immunity includes the following EN 61000 4 2 ESD EN 61000 4 3 Radiated RF immunity EN 61000 4 4 EFT EN 61000 4 5 Surge EN 61000 4 6 Conducted RF immunity EN 61000 4 11 Voltage dips and interruptions EN 61000 3 2 Harmonics EN 61000 3 3 Flicker d CAUTION This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This is a Class A product based on the standard of the Voluntary November 2011 Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Sra ERR Anis RR ARE c TEER EH E FH E BRE GM RSA TRAM T
18. es appropriately for your printer 2 2 November 2011 Installing the Printer Driver Software Uninstalling the Printer and Printer Driver IMPORTANT You must have Administrator privileges to uninstall the printer and printer driver 1 For your operating system do the following WINDOWS 2000 WINDOWS XP Select Start gt Settings gt Select Start gt Printers and Printers Faxes The Printers dialog box appears The Printers and Faxes dialog box appears Right click the printer you want to remove and select Delete Click Yes to delete the printer Select File Server Properties Select Drivers Nn BW MN Highlight the printer driver you want to remove and click Remove N Click Yes to delete the printer driver Click Close 00 November 2011 2 3 3 Calibrating the Printer The KODAK Photo Printer Calibration Application allows the KODAK Photo Printer to produce the best possible color response Printer calibration adjusts the response of the printer so that a specific data input value yields a specific color density output When a printer is properly calibrated it generates the correct density for each given data value Your KODAK Photo Printer is shipped with default factory calibration values You should be able to set up your printer and begin printing right away without having to first calibrate the printer However if you are dissatisfied with the color of your p
19. fications Dimensions Width 11 4 in 290 mm Depth 19 6 in 496 mm Height 13 6 in 346 mm Weight 56 lbs 25 kg without ribbon and paper Operating environment Temperature 50 to 95 F 10 to 35 C Relative 20 to 80 Humidity Altitude 8000ft 2440 m maximum Power Voltage Frequency auto detection of the following ranges 90 V to 132 V 48 Hz to 62 Hz 180 V to 264 V 48 Hz to 62 Hz Power consumption 320 watts maximum Print size KODAK Photo Printer 6850 4x 6in 10 x15 cm 6x8in 15 x 20 cm with border 6x8in 15 x 20 cm borderless Printing time after file download 4x6in 10 x 15 cm 8 seconds 6x8in 15 x 20 cm 14 seconds November 2011 A 1 Important Printer Information Printer Supplies Paper and Ribbon Each Photo Print Kit contains the correct media set roll feed paper and ribbon for your printer model Photo Print Kits are sold separately IMPORTANT For best results replace both the paper and ribbon at the same time KODAK Photo Print Kit 6800 4R Specifications Storage 86 F 30 C or lower specifications 60 relative humidity or lower Capacity 750 prints paper and ribbon Paper and ribbon 6 in 15 cm width Ribbon patch length 4 in 10 cm KODAK Photo Print Kit 6800 6R Specifications Storage 86 F 30 C or lower specifications 6096 relative humidity or
20. g the alcohol pads included in the KODAK Thermal Printer Cleaning Kit 2 Only clean the thermal head if directed to do so by a KODAK Service Representative Do not include the thermal head in your monthly cleaning process NOTE If there is paper or ribbon loaded in the printer remove it before performing maintenance procedures amp CAUTION Alcohol is a flammable liquid It can cause eye irritation and dry skin Prolonged or repeated skin contact may cause drying cracking or irritation Wash your hands with soap and water following any maintenance procedures where you use alcohol pads For additional information see the Material Safety Data Sheet MSDS November 2011 5 1 Maintaining the Printer In the United States for health safety and environment information call 585 722 5151 Customers outside the U S can contact their local KODAK Service Representative Cleaning the Thermal Head and Stripper Plate d CAUTION Fingerprints can damage the thermal head which looks like a glass bar Never touch it with your bare hands or fingers 1 Make sure the power switch is turned off O 2 Slide the cover release toward you then open the upper cover carefully IMPORTANT Cover does not open beyond a 90 angle 4 CAUTION The thermal head becomes extremely hot during normal operation Wait approximately five minutes to begin cleaning the head after you open the upper cover 3 Remove an alcohol pad fro
21. king and Transporting the Printer 44 CAUTION Do not ship the paper and ribbon in the printer Doing so may cause physical damage to the printer during shipping Ship paper and ribbon separately 1 Remove the paper and ribbon from the printer 2 Reinstall the packing materials see page 1 2 3 Repack the printer in the original packing box See the packing unpacking instructions included with the box ENERGY STAR Partner As an ENERGY STAR Partner Eastman Kodak Company has determined that this product meets the ENERGY STAR 7A Guidelines for energy efficiency Getting Help Help with your printer is available from the following sources Chapter 6 Troubleshooting on page 6 1 Your KODAK Service Representative Goto www kodak com g0 6850 for the most recent Software Firmware Profiles User Guides and Read me files the Standalone Printer tab the Technical Resources link for the 6850 Printer November 2011 A 3
22. lower Capacity 750 4x 6 in 10 x 15 cm prints paper and ribbon or 375 6 x 8 in 15 x 20 3 cm prints paper and ribbon Paper and ribbon 6 in 15 cm width Ribbon patch length 8 in 20 3 cm The paper roll contains a small amount of additional paper to allow for the extra feed when loading the paper and to minimize end of roll impressions Paper and ribbon rolls contain material to make the stated print quantity Actual number of prints will vary depending on mix of 6 x 8 and 4 x 6 prints produced Handling and Storing the Paper and Ribbon For the best quality prints carefully handle and store your paper and ribbon To avoid fingerprints handle the ribbon by the spool ends do not touch the ribbon material Do not touch the glossy side of the paper Store the paper and ribbon away from direct sunlight A 2 November 2011 Important Printer Information Thermal Printer Cleaning Use the KODAK Thermal Printer Cleaning Kit when performing Kit routine maintenance on the printer see page 5 1 One Thermal Printer Cleaning Kit is included with your printer KODAK Thermal Printer Cleaning Kit Catalog 172 1117 number Contents Individually packaged alcohol pads 10 d CAUTION Alcohol is a flammable liquid It can cause eye irritation and dry skin Wash your hands with soap and water following any maintenance procedures where you use alcohol pads Pac
23. m its packaging Move the pad along the entire length of the thermal head in one direction only When you clean the thermal head Apply firm even pressure Make three passes along the thermal print head Use a clean part of the pad for each pass 4 Use another clean alcohol pad to wipe the edge of the stripper plate 5 2 November 2011 Maintaining the Printer Cleaning the Platen Roller Platen roller A SQ 1 Remove an alcohol pad from its packaging Wipe the rubber section of the platen roller with the pad N Rotate the roller to clean the entire surface Ww Allow the alcohol to dry completely about five minutes before you resume printing Cleaning the Cleaning Rollers It is essential to keep the cleaning rollers clean to prevent dirt from transferring back onto the prints and to keep the printer operating correctly IMPORTANT There are two cleaning rollers in the printer They are not interchangeable Clean them separately to prevent reinstalling them in the wrong position 1 Remove the rear cleaning roller by pulling up on the black knob 2 Remove an alcohol pad from its packaging Wipe the rubber section of the roller with the pad 3 Reinstall the rear cleaning roller in the printer Push the black knob until the roller clicks into place 44 CAUTION There are sharp cutter blades inside the front roller area Do not insert hands or objects 4 Repeat steps 1 3
24. ng application is not properly using the color profile supplied for the KODAK 6850 Printer Review the Profile Read me and use the test profile to verify the settings are correctly addressing the color profile 1 Go to www kodak com 20 6850 2 Select the Standalone Printer tab the Technical Resources link for the 6850 Printer 6 2 November 2011 Troubleshooting Resolving Operator Panel Error Messages Refer to the following table to resolve errors reported on the aa a ES operator panel If the problem persists contact your KODAK Menu Aare Service Representative OOO pa DOO Error Message Description or Cause Possible Solution Paper Empty The paper is empty or is not loaded Load the paper See Loading the Paper on page 1 8 Ribbon Empty The ribbon is empty or is not loaded Load the ribbon See Loading the Ribbon on page 1 5 Paper Jam XX The paper is stuck in the printer or paper path See Clearing a Paper Jam on page 6 4 Mecha Error XX between the printer and host computer The printer has a mechanical problem Control Error XX The printer has a system control problem TempSensErr XX The printer has a problem with the temperature sensor Sensor Error XX The printer has a sensor problem Cover Open The upper cover is open or not Close the upper cover by pressing on
25. r 2011 1 9 Setting Up the Printer 7 Insert the paper under the pinch roller Pinch roller IMPORTANT Do not advance the paper past the red line or you may cause the paper to jam 8 Advance the paper to the red line by turning the paper feeding knob Paper feeding knob 9 Carefully close the paper door The operator panel displays the Paper Empty message 10 Press Paper Advance to load the paper into the printer Kodak Photo Printer 6850 is The printer advances the paper then cuts and discharges about Meru Aire 24 in 61 cm of blank paper This reduces the possibility of o a ingerpri herd he prints It does not d h Be OOO fingerprints or other damage to the prints It does not decrease the 2 um 750 4 x 6 in 10 x 15 cm print capacity of the paper roll see page A 2 The operator panel displays the Ready message Making a Test Print Make a test print to check that the printer is installed and set up correctly 1 Press Menu twice until Test Print Mode appears o 2 Press Enter to start printing the test print T 7 tg 3 Press Clear to return to Ready after the test print is printed d Be For more information on using the operator panel in Setup mode aid B see Using Setup Mode to Review Printer Settings on page 4 2 NG Eror Enter Paper Rewind VClear 1 10 November 2011 Online User Guide Setting Up the
26. rgy Save Press Enter to turn Energy Save Mode on or off The default is count Checking the ribbon status save mode Mode off When turned on the printer goes into a standby mode after 30 minutes using less power When the printer goes into standby the time for the first print is increased Press Energy Save Mode Enter or to turn on or off Enter Clear Making a test Test Print Mode Press Enter to make a test print See Making a Test Print on print page 1 10 Check remaining Remain None XXX represents how many remaining prints you can paper status XXX Y YY make with the current paper roll YYY represents the total number of prints on a paper roll The counter is reset each time you press Paper Rewind Checking the Printed None XXXXX represents the total number of prints made printer total print XXXXX since the printer was manufactured This counter cannot be Donor XX reset None XX represents the percentage of the installed ribbon that is available for making prints image processing firmware version Checking the Main Firm None The printer control firmware version number is printer firmware displayed version Checking the DSP Firm None The image processing firmware version is displayed November 2011 4 3 Printer Setting Operator Panel Display Action Required Changing the wait time Wait Time Press Enter to
27. rints follow the steps in this chapter to calibrate your printer Installing the Calibration Application Software 1 Go to www kodak com go 6850 2 Select the Standalone Printer tab the Technical Resources link for the 6850 Printer 3 Download the KODAK Photo Printer Calibration Application for WINDOWS 4 Review the user s guide for the calibration application 5 Down load the calibration application NOTE Before installing the software read the Calibration Software Readme file for important information and updates about the software 6 Follow the on screen instructions to install the calibration software NOTE The latest color profiles are also available to ensure proper color reproduction November 2011 3 1 4 Operating the Printer Making Prints You make prints using photo printing software applications For application specific printing information see the user s guide or online Help for the software application Handling and Storing Prints For best results Make sure hands are clean and free of food oil and grease Store prints in a cool dry environment free of chemical contamination Store prints at temperatures below 72 F 25 C for extended periods Store prints at a relative humidity between 30 and 50 Avoid exposure to high intensity light sources particularly fluorescent light and sunlight which are rich in ultraviolet radiation Avoid exposure to vinyl it
28. the PfinterSettinss Locate teure y Rassen 4 3 5 Maintaining the Printer Cleaning the Cab Eu tt nero Pea et t eode Td opidi iu es 5 Performing Routine Maintenance aa na a al al nee wee 5 1 Cleaning the Thermal Head and Stripper Plate 5 2 Ai o fd su etate e EAR M eng 5 3 Cleaning the Cleaning Rollers ss aae beet ntt ette RE o i etal a mA UN 5 3 6 Troubleshooting R solving Potential Probl m erlassenen iz 6 1 Resolving Operator Panel Error Messages cccssssessssessssssesssssscscssssesssssesussssnsussssnsecesaneesesansasanecsneacssseeeees 6 3 amp learihg a Paper Jar os eet ee 6 4 Method PAE TD UT RR RENTRER TRU UNUM 6 4 Method d BE ses 6 4 November 2011 V Table of Contents Recovering from a Power Interruption cecceesceesesseseseseeseeesseesesteaeeneaeeassessnssseeeseeteatsassseseassnesseneatensass 6 5 Appendix A Important Printer Information Printer SPECIAL A 1 Printer Supplies siirsin esaa da A 2 Paper and RIDE eS A 2 Handling and Storing the Paper and Ribbon A 2 Thermal Printer Cleaning Kitas A 3 Packing and Transporting the a tea A 3 ENERO SS TOT as cla ol gee er or a la o cd ces do ee Dn cee ee A 3 Getting Helene een A 3 vi November 2011 1 Setting Up the Printer Package Contents The KODAK Photo Printer 6850 is packaged with the following items Printer KODAK Thermal Printer Cleaning Kit Trim Tray not installed Print Catcher not installed
29. to remove clean and reinstall the front cleaning roller Front cleaning roller November 2011 5 3 Maintaining the Printer 5 Close the upper cover by pressing on the center of the cover until it clicks in place 6 Allow the alcohol to dry completely about five minutes before you resume printing 5 4 November 2011 6 Troubleshooting Resolving Potential Problems Problem Description or Cause Possible Solution Paper jam error light is on printer does not operate The paper is stuck in the printer Clear the paper jam See Clearing a Paper Jam on page 6 4 Prints have linear streaks The thermal head is dirty Clean the thermal head See Cleaning the Thermal Head and Stripper Plate on page 5 2 If the problem persists the heating element may be damaged Contact your KODAK Service Representative Prints have streaks made up of small dots Print size or aspect ratio is not what you expected The cleaning rollers are dirty The image file or printing options need to be adjusted in your photo printing software application Clean the cleaning rollers See Cleaning the Cleaning Rollers on page 5 3 In your photo printing software application Use the Fit to Page or Clip options may not be offered by all photo printing applications Adjust the image size to match the paper size Make sure the Portrait Landscape setting matches
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