2 Mida Remote VC Commander User Guide
Contents
1. to reset the network addres Figure 9 network configuration 1 Type enter to get the virtual machine IP address or type reset to reset the network settings Press enter to get your IP addresses or type config to config a new network ad dress 192 168 68 45 127 8 8 1 Figure 10 network configuration 2 Type config to configure the IP settings of the virtual machine Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 15 16 After typing config the following network information shall be properly inserted Insert New ip address 192 168 4 45 Insert NetMask 255 295 2595 H Insert default Gateway e IP address the virtual machine static IP address e g 192 168 0 67 e NetMask netmask to be used e g 255 255 255 0 e Default gateway the default gateway to be used by the RER DNS application server e g 192 168 0 1 19 168 8 2 e First DNS first Domain Name Server IP address to use Insert second DNS e Second DNS second Domain Name Server IP address to IEERIERWCRI use Make sure that all parameters are properly typed if not please perform a reset action Once the script is completed the server will be available under the new IP address In case reboot the server From now on the server can be managed through a standard web browser by accessing the system control panel PDC It s also possible to modify the network settings th2. 6 3 Mida Remote VC Commander Administrator Guide Mida Remote VC Commander app can use an application server Mida Application Server as the master source of data and 2 includes speech recognition ASR engine only for CIUS version 2 provides the codec list set as rooms in the app that the app can use 2 is completely web based This application service is a part of the Mida applications suites MCC and eFramework and is available as a vmware virtual appliance 3 1 First Setup The Mida application Server is provided as a preinstalled vmware virtual appliance running on Linux OS The virtual appliance setup requires a virtualization environment i e hypervisor ESXi 4 x or 5 x or other vmware compliant software The first setup requires 1 Mida Application Server network configuration 2 list of codecs configuration 3 2 Network Configuration The virtual appliance is usually provided with the static ip address 10 0 0 100 dynamic IP i e DHCP are not supported If uploading the virtual appliance on a vSphere system the virtual machine shall be properly loaded using vCenter converter After uploading the machine a standard static IP address is assigned Please refer to the following details on how to set the first server IP configuration Once the Mida Virtual appliance is loaded the first IP address of the server can be configured from the console by pressing ALT F5 Press enter to get your IP addresses or type reset
3. RATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS ACCESS TO THE SOFTWARE REQUIRES PURCHASE OF A VALID LICENSE MIDA SOLUTIONS OFFERS SUPPORT AND SOFTWARE BUG FIXES IF THE CUSTOMER IS UNDER A VALID SUPPORT AND MAINTENANCE CONTRACT IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR MIDA REPRESENTATIVE FOR FURHER INFORMATION NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS MIDA SOLUTIONS DISCLAIMS ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL MIDA SOLUTIONS OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF MIDA SOLUTIONS OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES All trademarks mentioned in this document are the property of their respective owners Any Internet Protocol IP addresses and phone fax numbers used in this document are not intended to be actual addresses and phone numbers Any examples command display output network topology diagrams and ot
4. app and confirm the start of the videoconference 4 ensure that the video conference is started automatically Otherwise you can also start a video conference in a specific room by selecting a contact in address book or a favorite this is also supported in multi room mode Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 12 16 2 5 Settings At startup of the app you may also choose how you want to use 2 Multy Room Mode the app shows all the room codec available and the user can select the desired room with voice command or touch interface 3 One Room Mode when you select this mode you must select also the room codec to use and the app works only on that room without asking the user for input Default settings is Multi room Mode if you want to enable the One Room Mode flag One Room Mode check box and select the room codec to use pressing Select Room key Another available option is Use mobile device calendar If this option is active when you start the app it will check any meetings scheduled in the app user s personal calendar and verify the names of planned meetings with those planned on TMS Application Server Address Server address 192 168 0 221 Use mobile device calendar One room mode Update from app server ft se mobile device calendar Hi Room Mode Figure 7 room mode Mida Solution srl Admin
5. ct a camera preset if available favourtbes call history contacts dial michela gelo T5 3948 I fos a 15 79 H 405 17 michelangelo ALT e ABC MIA Dong Figure 4 make call Android device Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE www midasolutions com svoda t 11 57 100 bm RE Det tninn Mida Solutions LJ Mida Solutions Rooms fst 4 midasolutions jabbervideo com Mida Solutions T Ex90 Lab alwlelriT y u lo ip alsioieielnl isit e BDO e 7 emm Kor A space return WA P Mcu Sip 5500 jabber user 2 123 d dial favourites cali history contacts Figure 5 make call iOS device michelangelo Mida Solutions Calling midasolutions jabbervideo com audio settings Figure 6 audio settings examples Mida Solution srl Administration and User Guide mida gt 10 16 Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 11 16 2 3 Multi Room Mode If you want to use this mode ensure in main settings area that One Room Mode checkbox is disabled and then you can select the desired room codec in two ways 2 touch interface press on the room name to select the desired room or the one button to push red bullet for the given room or search a data room by name useful if the list is very long 2 voice command just p
6. her figures included in the document are shown for illustrative purposes only Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental 1 2 Preface This document is part of the official documentation of Mida Solutions products and details functionalities user interface options and working modes in detail The system allows the user to configure all system functions using a simple and intuitive WEB interface Please refer to the reference table for a complete list of documents relevant for system configuration 1 3 Audience The present document addresses both end users and system administrators of Mida products 1 4 Notations d This document highlights where possible the main parameters and operations through bold or italics text and all parts that might be critical during system configuration or use Critical parts are also marked with the Warning symbol reported here on the left 1 5 References This manual includes references to the following list of documents 1 Mida_Unified_Portal Administration_ amp User Manual 2 Mida_Appliance Administration_Manual Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 6 16 2 Mida Remote VC Commander User Guide This app allow you to manage video conferences directly from your personal tablet or smartphone Main features are 2 one button to push feature
7. icipant put on hold the video call close the video call adjust audio volume mute unmute the call select a camera preset if available Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE www midasolutions com gt 7 16 2 1 Manage Rooms When you start the app the system show you the list of configured rooms ADD NEW ROOM 1 Push on add button depending on the model of your device it may be button on top of the page for iOS or add button selecting menu for Android 2 Insert room s parameter 2 Name this is the name used by app in order to identify the room 2 IP ip address or host name of the codec 2 Username enter the administrative user that system use to access to the codec 3 Password enter the password of the user that system use to access to the codec 3 click on save button in order to perform your change depending on the model of your device it may be named Done or Save MODIFY EXISTING ROOM If you have a long list you may search the one that you want to modify by using the search tool bar or search button depending on the model of your device Hence you found the room you must 1 select the room 2 modify the parameters configured for the room 3 click on done save button in order to perform your change Avelahie Room list Uverere michelangelo leonardo add naw room Figure 1 manage rooms andr
8. istration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 13 16 2 5 1 using a Mida Application Server If you are using a Mida Application Server the first time that you access to the app you must configure connection parameters and settings in this way 2 Ensure that the mobile device tablet or smartphone can access to the Mida Application Server and to the codec that you want to control 23 Make sure that the Mida Application Server has been properly configured and activated and contains codec s list with names and credentials required Refer the administrator section for further details 2 Configure the Mida Application Server hostname or IP address in app 1 start the app and select Settings 2 enter the Mida Application Server lt IP_Address gt in the format xxx xxx xXxx xXxxx 3 3 Only for CIUS enter the ASR voice recognition server lt IP_Address gt 8091 4 REMEMBER TO PUT THE NUMBER OF PORT 8091 4 push Save button NOTE for on premises system the Mida Application Server IP address and ASR Server IP address are usually the same Application Server Address Server address 192 168 0 221 Use mobile device calendar One room mode wl Use mobile device calendar Bi Room Mode Update from app server Figure 8 settings Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 14 1
9. mida d solutions ze ke Mida Remote VC Commander Administration and User Guide mida s solutions aah Re Document Revision 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 3 16 Document Information MidaSolutions RemoteVCcommander Administration amp User Manual docx ER DVCCO200UMOOENOO001 Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 4 16 Table of Contents L tute e elo ter e GE 5 1 1 eS Gall Saree Me E 5 1 2 Beste E 5 1 3 re Tee EE 5 1 4 NOCOCIONS TE 5 1 5 Be let 5 2 Mida Remote VC Commander User Guide 6 2 1 M I ele TEE 7 2 2 ae a e Ke UE 9 2 3 Multi Room Mode EE 11 2 4 One Room MOode w swwanawanwwnnunanuwanwanzwnanwanzwanzwanuwanuwanzwaanuanuwanzwanwanuwanuwanwanuwa muwa 11 2 5 SO EE 12 29 1 USING a Miaa ADDIICAHOl E ER 13 3 Mida Remote VC Commander Administrator Guide cccccccccuceeuceeuueeuveuueeuueeuueeuueeuueeuveeuveauveauveauneans 14 3d PSU Te ME 14 3 2 NEOWORK ONNU AO EE 14 3 3 Wa aa le EE 15 Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 5 16 1 Introduction 1 1 Legal statements THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCU
10. oid device Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 8 16 wll vota IT Si 1159 100 Age Name Ip Usar Password me camera presets Figure 2 manage rooms iOS device Note depending on device type you may choose manage also the camera preset ili voda IT 11 59 100 Lk geg MN e O EE P Back stil voda T 100 Ga A Back Mida Solutions mvaa TA Mida Solutions Zoom Zoom Zoom Zoo Back _Preset 4 Ba 8 Camera controls Camera controls Figure 3 manage rooms preset example Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 9 16 2 2 Make a video call When you start the app it displays the list of configured rooms codecs In order to start the video call you must select the room and start the video conference Then you can add the participant selecting their contacts from favourites 2 call history 2 addressbook 2 dial command inserting the number Otherwise if you have planned the video conference by TSM you can also start a video only by selecting the room When the videoconference is active it s possible see the room and the involved participants add a participant put on hold the video call close the video call adjust audio volume mute unmute the call sele
11. ressing the microphone button only for CIUS with Mida Application Server Word spotting you can say a sentence the solution automatically detects the name of the room eg I m in Galileo room or This room is Galileo Once you select the room codec the system 2 checks if there are meetings scheduled via TMS in that room at that time 2 perform the intersection of such scheduled meetings with those reported in the user s calendar only if Use mobile device calendar is enabled If at least one meeting is planned this will be started automatically NOTE you must keep disabled Use mobile device calendar if you do not want to use the user s calendar Example 1 schedule a meeting via TMS on Galileo room 2 activate the application and say I m in Galileo room 3 ensure that the video conference is automatically activated 2 4 One Room Mode If you want to use this mode ensure in main settings area that 2 One Room Mode checkbox is enabled a Use mobile device calendar checkbox is disabled In this mode the user can start the planned videoconference simply by activating the app The mode is similar to the previous mode described above but the room and the codecs are already selected and the user cannot change them the app is similar to the codec s remote commander Example 1 schedule a meeting vis TMS on Galileo room 2 make sure that the mode is set to one room 3 activate the
12. rough web portal if the MidaApplication Server is reachable In this case you may 1 access to the system control panel PDC Errore Riferimento a collegamento ipertestuale non valido 2 login with administrator credentials 3 enter the network tab and set the new IP configuration For more details please refer to 2 Mida_Appliance Administration_Manual 3 3 Codec Configuration F Framework In order to configure the codecs list you may access to Mida Application Server web portal You must select a browser and go to web address http lt IP_ADDRESS gt or http lt HOST_NAME gt where lt IP_ADDRESS gt and lt HOST_NAME gt is the ip assigned to Mida Application Server Access to the system with this credentials bk m Username admin H gt Applications 2 Password admin gt VC Maneoer From the left toolbar choose Application gt vcManager gt Rooms P Rooms In this page see Figure 11 you can see the list of codecs already configured modify or remove them and add a new one For each codec the page provides the following information option Add Bes Link Add new codec XK Delete codec A warning dialog box will open to ask for confirmation EA Z n Mida Solution srl Administration and User Guide Version 1 0 ADMINISTRATION AND USER GUIDE mda www midasolutions com gt 16 16 ADD NEW CODEC In order to add a new codec you must select Add codec link and type this paramete
13. rs 2 Name this is the name used by app in order to identify the room also in case of speech recognition 2 IP Address ip address or host name of the codec 2 Username enter the administrative user that system use to access to the codec 2 Password enter the password of the user that system use to access to the codec Hence you have configured this parameters click Save button LJ Codec List Add codec Add New name IP Address Username Password Save name IP Address Username Password a galileo 1927 166 0 39 admin TANDBERG a michelangelo 192 166 0368 admin TANDBERG S raffaello 1927 166 0 39 admin TANDBERG Figure 11 codec list Mida Solution srl Administration and User Guide Version 1 0
14. strictly related to the user greater safety and rooms control 2 extend to control the environments with mixed rooms i e Tandberg Cisco Polycom Aethra etc 2 available on Cisco CIUS Android Froyo and later release and also on iOS i e Apple iPAD or iPhone 2 touch interface compatible with more devices including Tandberg legacy and only for CIUS devices connected to a Mida Application Server 2 provide also a speech recognition feature running local on Mida Application Server and therefore does not require internet access Alternatively if internet access is available it s possible to offer a cloud service of voice recognition 2 integrate a text to speech capabilities in order to guide the user in a more user friendly mode WORKING MODE The app can work in two modes 2 One room mode commands a preselected codec 2 Multi room mode the user can select the room to command DIRECTORY AND CONTACS The app uses the contacts exported from the codec In detail 2 Directory from codec TMS if enabled you may merge also the contacts of the device or show only the contacts of the device Favorites from the app set by Mida app History from app call history i e device call history and then the user s personal call history Dial Number or URI that you may insert from the tablet VIDOE CALL FEATURES When the videoconference is active it s possible see the room and the involved participants add a part
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