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User`s Manual M844 - M2M Communications

1. 2 When prompted by your browser to open or save the file click the option to save the file 3 Save the file to an easy to remember place in your computer 4 Once the file downloads completely you can open the file 2M M844 User s Manual Rev 3 1 102610 45 communications Appendix B Monitor and Control the M844 via Inbound Telephone In addition to receiving phone calls and user notifications from the M2M system via telephone you Can dial directly into the M2M Network Operations Center at any time using any telephone in North America The toll free number is 1 877 747 9500 Call this number to do the following e Listen to the status of all selected inputs and outputs e Turn any output on or off When the system answers your call it will ask for your Voice Personal Identification Number or PIN This number is available on the Account Information page PIN Location ACCOUNT Activate Password Manage Users Billing Account Info Billing Information Device Name Unit ID Model Status Airtime Plan Bill Frequency Next Bill Due Scheduled Changes Current Calls Power Pump 1 72022190 M844 active Level 5 GPRS Annual 7 1 2010 BF Billing Frequency Change AP Airtime Plan Change YA Scheduled Yearly Activation YD Scheduled Yearly eee After entering your Voice PIN you will hear a list of options including listening to the status of the monitored inputs and controlling the outputs The voice service provides you with t
2. Click Show More at the bottom of the page to see recent Diagnostics device Configuration and the configuration of Reports Step Three Set Up the Device To go to the Device Setup page click Device on the M2M menu bar at the top of the screen and then Setup The Device Setup page is where you begin the setup process where you can create custom labels enter your specific information and create user notifications Step 1 gt Device Data To make your device easily recognizable from other devices you might have or add later fill out the Device Data page On this page you can give the device a unique name set the location and the time zone the device is in Follow the steps below to name your device and enter its location information Device Data page B303 Group Cmds Airtime History Setup Schd Cmds Send Cmds Details L a Name Power Pump 1 Step 1 gt Device Data dd Step 2 gt Device Location Address Step 3 gt Contacts City Step 4 gt Contact Lists State Step 5 gt Display Settings b EEE Step 6 gt Event Notifications Time Zone GMT 07 00 Mountain Time US amp Canada Step 7 gt Device Groups Step 8 Remote Config 1 Click Edit Boise 2 Enter descriptive information that will identify the device and its location 3 When finished click Update M m y M844 User s Manual Rev 3 1 102610 25 communications Step Three Use the M2M Web Site to Setup Device Communication Step 2 gt
3. User s Manual M844 Web to Wireless Remote Monitor and Control System Boise Research Center 5771 N Discovery Way Boise ID 83713 208 947 9500 info m2mcomm com Mem Communications Table of Contents Haaga e Dau al p PE E A O O A T OIE E EA A A E EEA A A 4 Opera Omi E e A A A A avec uectorieametedseacsaaeeuctsedieenears 5 POWIN r K e E E 5 Using the Cellular NeEtWOIK crciieririerieri coop epee ane rE ANEETA ETENEE A AEA AENEA eee eee 5 EIST ae ECONO OS iara E E EE E eae 5 Pre SUIT E EEST A A EATA AET TE AEA AET AE N 6 Fight Direct Connect Digital INDUS siririrseirerir ioiii sirro ine rE AEE EEEE EAO EEE EN 6 Four Andlog Mg 6 0 5c nee ann rin AE AN EEE TE OTO EN ON ETANOA OAE ENT OOO OOE 6 RRO ECO TOOU a E E E A 7 EXEO VO MOG SUI OI ar EEE E E E EENE EET diate E ET van ina eg natant 7 ROF E see ciate E A TEE E E E E E AE EA AET E E AE AEN 7 ca Van enone VO E aeea EE E E A E EEE EEE EE EE EEEE EET 8 kemote Maintenance MOUE aon ccaceheccancecanecnosttascoceeeacaurehessnntenatecneateascneeceeanerene concasotsaneatsmeacsdebaasuebesantesaneenectepeapene 8 ESEA ICO ONS AEE EIIE EENE IE EAE EE OADE AEN AE NEE E E EEEE AAA EPE EES EE ETENE A EET 8 Opona Data LOGGING vicesscscecsinensnctavestcossanssnsaegenvenssravcvedadesteadanersandnieadeeeeinsuncdebedeedansircorsaasdeaabpensorteteaVeodsaceaesenaee 8 Gore ETE a tae iecoueaetbcutiarsiathaediatteneaeaisiotti eee 9 TEN DOR r E E E T ee ee ee eee eae 9 Step One Install the M84
4. equipment damage Select Control Outputs Press 1 to select output 1 and then zero 0 This turns the pump OFF Press m to return to the main menu Select Read amp Set I O Values Verify that the input reading is at or close to zero 0 Press m to return to the main menu Select Control Outputs Press 1 and then 1 again to turn the pump ON Press m to return to the main menu Select Read amp Set I O Values Depending on the measured input voltage the reading can range from 250 up to 1023 10 Verify that the input reading changes with the input voltage changes M2Mi Communications M844 User s Manual Rev 3 1 102610 49 Troubleshooting M844 Troubleshooting Tips Troubleshooting with a Computer The best way to troubleshoot the device is to allow the unit to display the status messages to the computer These messages will tell you what the unit is thinking and doing If you do not have a computer with you the on board LEDs indicate key operating events and can be useful in troubleshooting and system testing More information about troubleshooting using the LEDs is available in the Troubleshooting Transmission or Cellular Reception Problems section 1 2 3 4 9 M2Mi Communications Verify that the device has power There is a green PWR LED It should be ON illuminated Verify that the antenna is tightly connected On the computer open the terminal emulator program Set the terminal communica
5. Inthe next page make the desired changes 3 When finished click Save Changes Delete a Contact List 1 To delete a contact list click the Delete button amp to the right of the contact list 2 When prompted to delete the contact list click OK m m M844 User s Manual Rev 3 1 102610 28 communications Step Three Use the M2M Web Site to Setup Device Communication Step 5 gt Display Settings This page allows you to customize the labels assigned to all values reported by the device The assigned labels show anywhere that references the labeled inputs and outputs It also allows you to define scaling factors or offsets for the analog inputs Each input output has an optional alarm state The device s status shown on the Device List page will change from Normal green to Alarm red when an alarm state occurs You can save common label settings as Shared Profiles and reuse them on other similarly configured devices Connections tab on the Display Settings page Awtme History Setup Schd Cmds Send Cmds Details Device 72022190 X Apply or Create Shared Profile Step 1 gt Device Data Step 2 gt Device Location Step 3 gt Contacts Step 4 gt Contact Lists gt Create shared profile from current labels No shared profiles exist Step 6 gt Event Notifications Connections Labels for Input 1 Step 7 gt Device Groups Step 8 gt Remote Config Input 1 lt lt Not Set gt gt Input 2 lt lt
6. You can schedule commands to occur at a specific time or to recur at scheduled intervals 1 Select at least one of the commands in the Timed Control Commands section Set the hours minutes and seconds as desired 2 Click Schedule Command and select the appropriate time and frequency of the desired command s 3 Click Save Schedule when finished Scheduled Commands dialog box Main Menu gt Account Info The Account Info page provides access to the account level information From the main menu click Account and then Account Info Account Info page ACCOUNT Activate Password Manage Users Billing Account Info Billing nformati S Information Device Name UnitID Model Status Airtime Plan Bill Frequency Next Bill Due Scheduled Changes Current Calls Power Pump 1 72022190 M844 active LevelS GPRS Annual 7 1 2010 BF Billing Frequency Change AP Airtime Plan Change YA Scheduled Yearly Activation YD Scheduled Yearly ome This information describes the owner of the account not information about the specific unit The five digit Voice Personal Identification Number PIN is your secret code that allows you to access information over any telephone line For more information on using your PIN see the Monitor and Control the M844 via Inbound Telephone section Click Billing in the menu to make changes to your personal information M M844 User s Manual Rev 3 1 102610 40 eM communications Important Pages
7. inputs report raw values that vary from 0 1023 While great for a machine a human really wants to see the final answer such as temperature in degrees Fahrenheit relative humidity pressure in PSI etc This option allows conversion of the raw values to meaningful data by one of two methods First for linear data a simple Scalar and Offset is specified This method creates a linear translation in the common form of y mx b where m is the Scalar and b is the Offset x is the raw reported value and y is the displayed value Offsets can range from 10 000 to 10 000 and scalars can vary from 0 0001 to 1000 Offsets are added to the raw value while scalars are multiplied times the raw value The result will be the displayed value Secondly for non linear display data a custom Lookup Table is created with up to 1024 defined points Each point from 0 1023 is translatable into meaningful values Each analog input can have a different Scalar and Offset or Lookup Table Each analog input uses only one method If you specify a Lookup Table for an analog input then the system ignores the Scalar and Offset values M844 User s Manual Rev 3 1 102610 30 M2Mi Communications Step Three Use the M2M Web Site to Setup Device Communication This page also displays the units of measure such as Degrees F PSI or RPM Customize Analog Inputs page DEVICE Group Cmds Airtime History Setup Schd Cmds Send Cmds Details SEE Power Puno 1 Pu
8. Edit a Control Action 1 To edit a control action click the Edit button LA to the right of the action 2 Inthe next page make the desired changes 3 When finished click Save Changes Delete a Contact List 1 To delete a control action click the Delete button to the right of the action 2 When prompted to delete the action click OK M844 User s Manual Rev 3 1 102610 34 Mam communications Step Three Use the M2M Web Site to Setup Device Communication Step 7 gt Device Groups Create groups to organize your devices when viewing them on the Device List page Step 7 allows you to move devices between existing groups and to create groups naming them with any description desired The Device List page shows only one group at a time A dropdown with all of the groups for the current user allows easy navigation between groups Device Groups page DEVICE Group Cmds Airtime History Setup Schd Cmds Send Cmds Details Step 1 gt Device Data Ht eae Step 4 gt Contact Lists amp Power Pump 1 72022190 ars babe ol Add Remove Devices Delete Group Step 7 gt Device Groups Step 8 gt Remote Config 1 Click Create New Device Group 2 When the page reloads type in the Group Name 3 Select the appropriate device by clicking the check box next to it Create New Device Group dialog box Step 1 gt Device Data Step 2 gt Device Location Step 3 gt Contacts Step 4 gt Contact Lists Step 5 g
9. Enable Disable Notifications 4 f Click the checkbox next to the Enable Disable Notifications icon to enable or disable notifications for that device If the checkbox is checked notifications are on If the checkbox is empty notifications are off When checked the icon changes to Edit Notifications 1 Click Edit in the Enable Disable Notifications from the Website to a Contact List column for the appropriate notification 2 Inthe next page select the desired value On Off any value or the custom label you created M844 User s Manual Rev 3 1 102610 32 2M communications Step Three Use the M2M Web Site to Setup Device Communication 3 Select the appropriate Contact List Notification setup dialog box anyvalue v n 0 any value Save Changes _ Cancel 4 When finished click Save Changes Enable Disable Remote Control The last column shown below allows the M844 to control remotely another device in the same account Event Notification page Monitored Data Point Step 1 gt Device Data Step 2 gt Device Location Step 3 gt Contacts Step 4 gt Contact Lists State Change Watched for Notification Contact List to N ee ee Enable Disable Notify ONS ca Control Actions Website to a Contact List Step 5 gt Display Settings Maintenance Mode Step 6 gt Event Notifications Step 7 gt Device Groups Step 8 gt Remote Config AC Power Head 1 Head 2 Input
10. NOE E ET EENET E E EEEE NETRE 49 Sepe e ml 6101106 ar LES arnan E 49 NIS44 Troubleshooting TIPS acrsnnierorndonninernn r A 50 Tro bl sh hootinge wiiha Compute vvcssciscivicceccemonsnnacsbatacodeusuadtesinaadaenenehscicnancsadsinnied naenboassseainsaybaccosaniulpienarnce 50 Troubleshooting Transmission or Cellular Reception ProblemMS sssessesssssesssrrnesrrrserrrresrrrsesreresrrrreseeee 51 Inadequate Signal StrenGth csscccccccseesecccnsescccccscuseccesseuseecessseseeesssuuseeeeesuuneesesauuaeesessauseecessaunsecessaueeessaaunsesenas 51 Too Much Signal Strength eirirrrirorssireir i iiaa iins ee i annin TRTA OET ETIT E OAO EER 51 If the Status Message or Green LED Indicates a Good Transmission seccccseeeescseeececsesececensesesesececsusecssseseseseness 51 M844 User s Manual Rev 3 1 102610 3 M2Mi Communications Introduction The M844 is a low cost Web to wireless remote monitor and control system Its internal wireless modem provides two way communications to the automated M2M operations center and the M2M Web site www m2mcomm com CDMA or GPRS cellular communications provide very wide spread coverage throughout North America with no requirement for a local cellular account An Iridium satellite communications based model is also available Iridium satellite communications can be used anywhere in the world regardless of cellular coverage This User s Manual covers the model M844 which is one member of a family of seve
11. Not Set gt gt Input 3 lt lt Not Set gt gt Input 4 lt lt Not Set gt gt Input 5 lt lt Not Set gt gt Input 6 lt lt Not Set gt gt Input 7 lt lt Not Set gt gt Input 8 lt lt Not Set gt gt Output 1 lt lt Not Set gt gt Output 2 lt lt Not Set gt gt Output 3 lt lt Not Set gt gt Custom Labels Follow the steps below to add custom labels 1 Click Edit next to the connection you want to label 2 When the page reloads type the Custom Label you want and select an alarm state from the drop down list The default states are lt lt Not Set gt gt On or Off Edit custom labels page DEVICE Group Cmds Airtime History Setup Schd Cmds Send Cmds Details Hayt Power Pump 1 v Apply or Create Shared Profile gt aan i gt is pola Create shared profile from current labels Step 3 gt Contacts No shared profiles exist Step 4 gt Contact Lists Click here to customize Analog Inputs Step 5 gt Display Settings Step 6 gt Event Notifications Connections Labels for Input 2 Step 7 gt Device Groups Step 8 gt Remote Config nS Input Output Custom Label Alarm State Input 1 Head 1 On ee ai Ssa Input 5 lt lt Not Set gt gt 3 Click Update when finished to return to the previous page M844 User s Manual Rev 3 1 102610 29 eM communications Step Three Use the M2M Web Site to Setup Device Communication Alarm State La
12. Web site M2Mi Communications Introduction Operation is simple 1 Connect the M844 to the device s you want to monitor and turn it on Set up the values the device will record and send 2 The M844 will automatically establish two way communication over the cellular network to the M2M Web site M2M l communications 3 Log into your private screen on the secure M2M Web site to e View the last reported status of your equipment including switch positions equipment on off status tank levels number of pump starts and run time e Request an updated report from the device e Configure selected events to trigger an immediate user notification by phone or e mail How it Works The M844 uses either the available cellular network or the Iridium satellite network depending on coverage availability at the installation location Using the Cellular Network When the device uses the cellular network to make a call from anywhere in North America where there is cellular coverage it connects to the local carrier and passes data through the carrier to the M2M Network Operations Center NOC The device sends the data using an encrypted Virtual Private Network VPN In addition the M2M NOC can send configuration information to the device and request information from the device Using Satellite Communications The Iridium satellite network is available everywhere in the world All commands to or from the device send in one messa
13. When powered off for more than one minute the device reports Power Off e Reports send when an input changes state The M844 status report contains the following information e Call Reason e Number of Transmission Attempts e Model Number e On off state of the 8 digital inputs e On off state of the 4 controlled outputs e Radio Signal Strength e Expanded input output I O information e AC Power on off when the battery is included e Daily Call Limit Exceeded yes no Time Scheduled Reports Users can time schedule reports at a predefined frequency Call frequencies are schedulable from once every hour to once every 240 hours 10 days The factory default setting for time scheduled reports is Disabled Note If you enable the time scheduled report option the first report s will begin at the specified time after you turn the device on For example if reports are set for every hour the first report will send one hour after you turn the device on To schedule daily calls at a specific time leave this setting disabled and initiate the time scheduled reports from the Web site at a specific time Note M2M recommends scheduling daily status calls in the off peak hours between 10 00 pm to 3 00 am MST M844 User s Manual Rev 3 1 102610 7 M2Mi Communications Introduction Reports on Request In addition to automatic reports based on events or alarms and time scheduled reports you can request an individual report from t
14. saving press Esc Note While in the menu options remote communication is disabled The exception is the Display Status Messages option which displays the system status and gives a good explanation of what is happening M2Mi Communications M844 User s Manual Rev 3 1 102610 21 Step Three Use the M2M Web Site to Setup Device Communication The M2M data center validates and processes the data from the M844 for distribution to the end user In addition the M2M data center sends configuration information to the M844 field module The M2M Web site www m2mcomm com records and displays all incoming status messages and depending on your instructions will e Notify you of the reported event via e mail or telephone and or e Export the data to your designated e mail address After entering your unique user ID and password you can e View current and historical data for all units as well as customize displays with applicable labels e Define data exporting options e Create and maintain reporting options and user notification messages e Set up time scheduled reports The Web site provides access to the data from the M844 24 hours a day seven days a week from any computer that has access to the Internet You can use the site to set up monitoring functions to request a report from a device and to set up automatic event notifications This section explains some of the key pages you will find in the Web site Most of the Web page
15. steps 1 Select an installation location 2 Apply power and test the receiver strength 3 Connect the device inputs and outputs Select an Installation Location The types of contacts or sensors that you want to monitor or control largely determine the installation location Operating Environment Recommended operating temperature range 22 to 140 degrees F 30 to 60 degrees C Recommended relative humidity range 5 85 non condensing Varieties of pre approved antennas are available to match the environment and signal conditions The standard cellular antenna mounts inside the door and is fine for most locations If desired a remote antenna with higher gain is available and attaches to the connector Note The antenna must be located outside of any metal box or cabinet Connect the Device The following section contains information about wiring the different connections necessary for the M844 to operate A wiring diagram is included at the end of this section Step One Apply Power to the M844 The power supply is 120 VAC Connect the neutral lead to the NEUT point and the hot lead to the 120 VAC point When connected the green LED labeled PWR will illuminate light M2M recommends connecting the ground lead to the third point but it is not required for operation Power connected and green LED lit Step Two Test the Receiver Strength For cellular radios the signal strength varies depending on location and is measur
16. top of the screen to see the latest status of the inputs and outputs Go to the Device J Seconds History screen at any time to check that the device acknowledged a command ee ee Hours Minutes 0 160 0 59 1 59 You can send up to six commands at one time except Time Control Commands You cannot send Time Control Commands with other command types SEND COMMAND SCHEDULE COMMAND Time Control Commands change the state of an output for a chosen duration When you send Time Control Commands select the number of hours and minutes or seconds to turn the output s on or off Click Show Advanced Options to select commands for device configuration Advanced Options dialog box Hide Advanced Options REMOTE DEVICE Set Daily Transmission Counter to Unlimited CONFIGURATION _ Reset Daily Call Count __ Set Remote Maintenance Mode to Off Normal Operation Set Counter Timer to Reset Timer Counter 1 TIME SCHEDULED Set Time Scheduled Digital Status Report to Disable REPORT 9 Set Time Scheduled Analog Status Report to Disable Set Time Scheduled Status Report with Disable Counter Timers to Set Time Scheduled Full Status Report to Disable Set Time Scheduled Configuration Report to Disable SEND COMMAND SCHEDULE COMMAND M844 User s Manual Rev 3 1 102610 39 eM communications Important Pages in the M2M Web Site Set Time scheduled Commands
17. 010 9 55 40 AM Request Data From Device Analog Temp C Humidity Brightness Input 4 Start Date 6 30 2010 9 55 AM Delete a chart Delete chart data You cannot delete a chart or the chart data Once you create a chart that chart is active until you create a new chart log out or move to a different page in the Web site To replace the data currently shown on the chart you must change the input output or date and time options and create a new chart as described in the sections above Export Data to a Spreadsheet If you need to share data with someone else or just want to keep your own data archive you can export the values displayed on the chart to a simple CSV Excel compatible file that contains the selected data You can also use Excel or other spreadsheet programs to plot the data in your own choice of format Sample CSV file A 1 Input Unitid Date Time Raw Data Converted Data 2 Temp 1 7830 6 30 2010 8 00 290 25 92 3 Temp z 17830 6 30 2010 8 01 28F 25 38 4 Temp s 17830 6 30 2010 8 02 290 20 02 Temp 17830 6 30 2010 8 03 290 25 52 Temp i 1 830 6 30 2010 8 04 290 25 22 Temp 17830 6 30 2010 8 05 28F 25 38 Temp C 17830 6 30 2010 8 06 25 92 5 6 T amp To export the data to a CSV follow the steps below 1 Once you have created a chart click Export Data End Date 6 30 2010 10 51 AM
18. 3 Output 1 Output 2 Output 3 Output 4 Analog 1 Range Analog 2 Range Analog 3 Range Device did not respond any value any value any value any value any value any value any value any value any value any value any value any value The Team The Team The Team The Team The Team The Team The Team The Team The Team He edit He edit He edit Tm edit Tm edit He edit Hm edit Hed edit He edit Tm edit He edit Em edit me edit me 59 S9 edit me r edit 5 edit me me me me me ica Y Set contact list for all events to Setup Missing Device Notification E Enable All Click Edit in the Control Actions column to set up a command to send directly from the NOC to another device when the selected event occurs The Control Events Details page shows each possible change for the selected value and what action will be taken if the control action is enabled for that change You can send any command from the Commands page In the example below Output 1 of Power Pump 1 will be set to On when Power Pump 1 is turned on There will be no action taken when Power Pump 1 is turned off but there could be if desired Control Actions wa stese Power Pump 1 v East Field Pumps v Back to Event Notifications Step 1 Device Data Step 2 gt Device Location Step 3 gt Contacts CONTROL ACTIONS MANAGEMENT Step 4 gt Contact Lists Step 5 gt Dis
19. 4 ssessssessessessesoscsescsescessesoecsesoscssossoessesoesoesoscssossoessessesoesoscoessssossoessecseseesee 10 Select an Installation LocatiON acaccracceteossis es sbenaseacaneenecaacocseenoasiacaatannsecmacsseecteon seeesgaiaesscaneaeanecmescencosceeauaess 10 Connect thE DCV E c peter ace wncecectee vecenenneueet cacacernocee ence cosetenesesisaencce taseccececeet 10 Step One Apply Power to the M844 ccccccsesecccsesccccesececcesececsesesssusecsceusesecusesssusecsssueessseeesssegecsssesesssesesssesesesees 10 Step Two Test the Receiver Strength cseccccsseecccssescccsnseccsensccssuneeesasecssausessauneessausecssuusessauecssausesssuaecssauasessaes 10 Step Three Connect Digital INPUTS ha si ciccevei esc chic eccerss pares seo es ven oad cence aie sence aap oe 12 Step Four Connect the Analog INDUS areas tae ted cas nhs eects inao ee ie aed ce recs aes nea eee 12 Step Five Connect TNC OU DUIS neironi a ninien aoi AE E ENEE N ENNE TETEN ATEO E ARENE 12 WG D O a oE E er ITE E E A EE E E E EE E OE eee 13 Step Two Local Programming Input amp Output Test ccccsscssccsscssccscccscsscceccescscccescesssescessessseces 14 Connect the M844 to a COMMUTE sesrrcsseenisrii nerone e ian a EE ENEE AN 14 MC OOS ara nodes nenle he haria o sieeve bee scedogueneadeedauaaeshaneeacteanseuss 15 End al Ror er Wea ge 4 ec a0 a0 p seen etree reece ene atten rat ren nee ae enc een ee eee 21 Step Three Use the M2M Web Site to Setup Device C
20. 48 hours 3 Select the interval you want the data readings to be averaged by either one quarter one half or one hour intervals 4 Click Save Report Config to save your changes Remote Configuration page showing Analog Inputs Hayt Power Pump 1 X East Field Pumps v Step 1 gt Device Data 7 Diaital inputs O O Step 3 gt Contacts Step 4 gt Contact Lists 7 Time ScheduledDataLoaginaRepot O O Step 5 gt Display Settings Step 6 gt Event Notifications Step 7 gt Device Groups Step 8 gt Remote Config S Sse E Analog 1 4 Hour 1 4 hour average Interval S Analog 2 Disabled 1houraverage v Interval Analog 3 Disabled ith 1houraverage v Interval S i Analog 4 12 Hours 1 2 hour average vy Interval Digital B Disabled ith 1hour average Interval roa 1 N prime ith Each Minute Interval oa 2 E Disabled 1 hour average Interval r 3 a 1hour average Interval Cr i Every Disabled v ith 1hour average Interval Note The device sends the time scheduled data logging reports for all digital inputs together ie M844 User s Manual Rev 3 1 102610 37 E 2M_ communications Appendix A Important Pages in the M2M Web Site The Web site provides access to the data from the device 24 hours a day seven days a week from any computer that has access to the Internet You can use the site to set up monitoring functions to request a report from a device and to set up automati
21. Counters amp Timers Send Status Report Display Status Messages To select Configure Remote I O Units in the following menu press 7 on the keyboard H2M Communications M844 CDMA IxRIT Cellular Version as 2 3 4 5 7 8 2M communications Moden Utility Menu Read amp Set 170 Values Control Outputs Local Ay nb wecing amp Restore Pactory faults Configure Remote 170 Units Display Status Messages M844 User s Manual Rev 3 1 102610 15 Step Two Local Programming Input amp Output Test Use the following guide to find the menu option you need information for quickly POS I CC MER ecescrer hes septece E vanweceadeanesetenewiast ae soaeieacoepeicomesteoaes 16 CHECK Cell SCi WIC A A E E A E E EE A E A OA 16 Cear ai C E O E a E E E ves earc ce eee oat eset 16 TEREDO era E EERS 17 Ac vate Verizon SIC Cesc E E EA Ea 17 Readand cet VOValUCS aies E E eee eee ere 17 CONTO OU DUL eere tina er cn ee ee ene 18 LOCE TOET IN ener eee eee een nnn mene E ne ne ee eee 18 Restore Factory DefaullS eee me rac a ne anon en ee ee ee ee 20 Configure Remote 1 0 UNITS oucccsetdnctisiucueetunctactiesdueussetiecieteduuecdeecitotetesuendjeties maudanectimettoieduedeneds 20 BEEE ey rend EE E A A E E EN E A E E eee re 20 Modem Utility Menu Select Modem Utility Menu to display the Modem Utility menu From this sub menu you can check the cellular service signal strength clear the daily call counter send a test report
22. Device Location This page allows you to set the physical location of your device for easy reference later Follow the steps below to set the location of the device Device Location page Group Cmds Airtime DEVICE History Setup Schd Cmds Send Cmds Details ERTE Power Pump 1 Step 1 gt Device Data Step 2 gt Device Location Step 3 gt Contacts Step 4 gt Contact Lists Step 5 gt Display Settings Step 6 gt Event Notifications Step 7 gt Device Groups Step 8 gt Remote Config a4 5 Ng y 7 Location naama a Sa RO re ci L a 43 657316 N DD dddddd N S 116 342468 W DDD dddddd W E Lat Lng agery dant Biga lobe USDA Fawn Servite Ager ARS Stale of ait us Gaolbgical Bury ey tag dat Soot Boae Terms a s 1 Do one ofthe following e Enter the latitude and longitude coordinates of the device if you have them e If you do not have the exact coordinates you can click the device marker he and drag it to the correct location on the map 2 Click Save when finished Step 3 gt Phone amp E mail Contacts This step allows you to create a phone book list of contact people with their telephone numbers and e mail addresses Contacts page DEVICE Group Cmds Airtime History Setup Schd Cmds Send Cmds Details Step 1 gt Device Data Step 2 gt Device Location Step 3 gt Contacts Step 4 gt Contact Lists Step 5 gt Display Settings Step 6 gt Event Notificatio
23. E E T ee hias eeraaanon nae 39 Set ime scheduled ComMandS ssrirsirerirerinerriinirrr ieiki ttr ooensenrenasicenes samnensavnneswvaninesabrsadaaecianyentaneonserasensensenensaheabreades 40 Main Menu gt Account INFO sss sosseenessseeressrrrresssrrrresssrrressssrrresserereossrerresssreresssrreressereressserreessereressseeree 40 SSF MaE ON a O neater veganieaneutietsecaneteytiaeeeess 41 Charn Reports Data LOBEINE ccs sass tet cease poss Taani ET N T 42 TROCO NO OP UOS orr air iee r EEN ETN EO E EOE EE EEAO ee erry 42 Expor Dola toa Spred hee arein a aaae EAT ROEA ETO EAEN TEE 45 Appendix B Monitor and Control the M844 via Inbound Telephone ccscscssssssscsccccccccecccecececece 46 TFOUDIESNOOTING Procedure iis iacicivessacacsncindiumicecdanssasahcdncnascamsaamabdownensetuteiseieaveniguaesneuniennchantnsaiasiciwose 47 Step ONG Perlorm a Visual NS CCU NO igs ccctearsero sence cea sestcarsiavantcts tewnenen veuneuawacencatsenimtetecermeaceseeueseenes 47 POFO ENOI ON arcsec ccs EE E E ATTA AE EA A paseastacnaesavandcncseemuaetancuces 47 Step Two Perform a Communications Test esseeesesseserssssressrrrsrrnssrrrsrtrssrrnsrtrsrtenerresrtesetenseresreesereseees 47 Te aa Rak 6 N AT EE A E E EA E E E E E E ee eee eee ee 48 M200 M300 Kyocera CDMA UnitS oooooeoooeeoeeeeeseeeeesseeeeeeeeseseseseseseesrereeeeeseeerereeeeeeeeeeeeeeereeeeeeeeereeeeeeererereeereeererere 48 Mo tor la C24 COMA UNITS sosririsieiinrinsrseir ireren inita
24. I LEDs illuminate light up and the device enters the local programming mode M2Mi Communications Step Two Local Programming Input amp Output Test 6 Press Enter to display the firmware menu 2M Communications M844 ers ion 7 Set the desired parameters as needed Check Cell Service Read Inputs amp Outputs Control Outputs Local Programming Restore Factory Defaults Clear all Counters amp Timers Send Status Report Display Status Messages 8 To end the local programming session do one of the following Remove the connector Exit the communication program on the computer by selecting option 8 Menu Options The firmware menu that displays depends upon the options selected and the radio installed in the unit The physical location where you install the device and the availability of cellular coverage dictates the type of radio the device uses Some units use CDMA type cellular radios while others use GPRS cellular or Iridium satellite radios The following sections explain the different options available in the firmware menu for each radio The number before the menu option indicates what number key to press on the keyboard to select that option For example in the following menu to select Local Programming you would press 4 on the keyboard 2M Communications M844 ersion Check Cell Service Read Inputs amp Outputs Control Outputs Local Programming Restore Factory Defaults Clear all
25. Inputs 1 8 Digital inputs 1 8 monitor and report the open closed status of dry contacts or open collector devices A DO NOT connect external voltages to digital inputs The terminal points provide a 12 VDC loop voltage The eight digital input terminal points detect the absence or presence of the 12V signal The contact closure input is optically isolated to protect against voltage spikes up to 4000 VDC Connect one lead of the direct contact to an unused input terminal and another lead from the monitored device to a common terminal When the inputs are connected and closed with power to the M844 the red LED next to the connected input will illuminate Step Four Connect the Analog Inputs AN1 AN2 and AN3 input LEDs Each of the analog inputs labeled AN1 AN2 AN3 and AN4 have a terminal point The GND point connects directly to the grounded side of the analog sensor If any other device such as a meter connects between the sensor and the device the M844 s sensor readings will be inaccurate The M844 provides either 5VDC or 12VDC 50mA maximum This shared output labeled V OUT is included to provide power for sensors Choose one of the two voltage levels by moving a jumper between a three pinned jumper on the board labeled to show the chosen voltage This allows you to use low cost passive devices to measure analog sensors such as level sensors and pump current sensors A series of dipswitches selects whether the ana
26. Li v Channel Temp C Start Date 6 30 20108 55AM Each Minute Select the input you want recent data for from the Channel drop down list equest Recent Data from the Unit Temp C Brightness T Humidity nput 4 Select the Start Date and Time Q that you want data for Select the timed average one minute 15 30 or 60 minutes you want from the Data Interval drop down list LUIE OM L Start Date 6 30 2010 8 55AM E Each Minute Each Minute 1 4 hour average 1 2 hour average hour average Click Request Data From Device In the upper left side of the screen a box displays telling you that the Web site is requesting your data from the device This usually takes 20 30 seconds but might take several minutes depending on how busy the cellular or satellite communications network is When the box displays Finished or disappears you can proceed with the next step From the analog and digital inputs listed to the left select the input for which you requested data Select the Start Date and nearest Time Q that matches your data request To request current data for other inputs repeat steps 3 8 selecting each input you want to chart in step 8 Click Create Chart The chart displays with the current data M844 User s Manual Rev 3 1 102610 44 Important Pages in the M2M Web Site Channel Temp C Start Date 6 30 20108 55AM Each Minute End Date 6 30 2
27. OMMUNICATION ccececscscscscscscscececececceees 22 Step On Activate the DEV CS enptatesicnsarctcirapnstunnnacceconsasicuapsoadasmess EEEE O EIE ES 22 Step Two Log In to the M2M Web Site 0 0 eeccceeeccceeececeeecceesceseeececeuecseeecseeceeeeeceseuecseeueseeeueeeeenseseeaes 23 Step Three Set Up the Device lt mnie Ror eR Pear er rae ne Stren ann ree ee ene eee 25 STOO FC V1 Ce 0G EG EEE E NART E nea there A EA O AE AT E ET E EEE E T E ATE EET A E aiiewanenat 25 M844 User s Manual Rev 3 1 102610 2 M2Mi Communications VIC EOC OOM oreren n E E EEEE E EREE 26 SLED 3 gt Phone SLANG CONTACIS vacacicoccavangesaenstdonansnvausbanavsanewanststsanal AEAN TN OEE AAEN TATAE 26 SPAA ON ACL T rn E AE A TEE EEE EOE A OAA EE AE OA ES 28 A ae DIS EAEE E REE EE E EEEE E ELN E EAEE ELENA EEA E A 29 Slep 0 gt Event NotICOUONS arririk niren ena e ENTEN NS EEEE ENAT EEr 32 Sleep Z gt Device GODS sinc trcntcctssaraincritede cee EE E E TAE EEE EE OEA AREN RER 35 Step 8 gt REMOLE Corn O sintsiarsascosseacncessrsatavasncdadsantiupesvowsanddsdsasieatanddodons teaddesnwatadsedusaddedssabideeatiendesonidediedansieaconsmedens 35 Appendix A Important Pages in the M2M Web Site ssessesessessessessecossesoescesoessesoesossesossoesoesoeseessese 38 SCS FI TONY a E E E E E A E E E 38 Pee eNe TON i n TE A A AAEE AA EA AA OE N NEA EEE O AA EAEE 38 Pow OO E AIG 0 a E ora N E NEE AAE A TEA E ttconoewseeee 38 COMMON S gee tron ve E TA E A A E
28. Service Activation his may take a few minutes Please Wait Provisioning Service Connected Establishing Data Connection Service Provisioning Complete Radio Power CDMA Cellular Transmission Initiated Transmission Successful After the device connects with the service press the Enter key to return to the main device menu Note Activation of the M844 cellular service occurs before the device ships to you Use this option only if you have deactivated the device and it needs re activation Read and Set I O Values While connected to the computer the status of the digital input displays to the computer This is useful for local verification of both the device and the monitored inputs Input changes made during the local input test do not report to the Web site until the local programming session ends Select Read amp Set I O Values to read the input and output values The digital input and output will report their state either On or Off i to adjust input on off setpoints F 1 for menu or any other key to repeat off below 75 on above 128 off below 258 on above 3HH off below 558 on above YHB have been saved Press M to return to the main device menu or press 1 to adjust the on off setpoints Enter a new value for each setpoint or press Enter to keep the existing value M844 User s Manual Rev 3 1 102610 17 M2Mi Communications Step Two Local Programming Input amp Output Test Record these v
29. Voltage Select the AC voltage that the input will monitor Press 1 for 120V 2 for 240V or 3 for 480V Digital Input The installer specifies trigger times for the input in one second increments from zero to 240 seconds The M844 reports any change to the monitored contact closure digital input that lasts longer than the specified number of seconds The device ignores and does not report changes of a shorter duration The factory default setting is 15 seconds Press Enter on the computer keyboard to keep the default setting or enter a new number of seconds Default alarm inputs Trigger Time Seconds 8 2486 gt 15 piis Input 1 M844 User s Manual Rev 3 1 102610 18 M2Mi Communications Step Two Local Programming Input amp Output Test Analog Inputs Use an on board jumper to select either 0 10 VDC or 0 20 mA operation Two set points and one trigger time per input are specifiable for each input 0 set point disabled Sample Analog Prompt Analog Input 1 Low set point 0 1023 Enableti gt or Disabler i Low Set Point 8 1823 gt 168 High set point 0 1023 High Set Point lt 1823 gt 488 Trigger Time Seconds 246 gt 5 i Report on Change Yesi Not gt 1 Trigger Time 0 240 seconds The M844 reports a raw value for each input of 0 1023 to the Web site that converts it to a more meaningful value by the use of either a formula or a look up table Follow the steps below to set the paramete
30. able After selecting an installation location and connecting power it is a good idea to test the device s ability to transmit and receive before continuing the actual installation After maximizing the signal strength continue with the installation If the M844 is not working correctly after installation see the M844 Troubleshooting section of this manual for troubleshooting help Test with a Computer Test the Radio Signal Strength Indication RSSI with a computer in either of the following ways e If the device is able to transmit the RSSI reports to the M2M Web site in the Power On call The terminal program displays a Transmission Successful message f M844 User s Manual 10 M2M communications Step One Install the M844 e If acomputer is connected and the device s local programming menu is open select the Check Cell Service option from the menu to display the RSSI For more information on this option refer to Step Two Local Programming Input amp Output Test For Iridium satellite radios the signal strength reports as a value from 0 5 Five is the best available signal To obtain the best signal be sure the antenna has a clear view of the entire horizon free from any obstructions that could interfere with satellite communications Test without a Computer Follow the steps below to test the signal strength locally without a computer 1 Wait until all LEDs have stopped blinking 2 Press and release th
31. alues as they are needed later to create lookup tables that you can load into the M2M Web site to convert the device readings into easy to understand values Control Outputs Select Control Outputs to turn the controlled output on or off This is useful for local verification of both the device and the controlled equipment Output changes made during the local output test do not report to the Web site until the next scheduled or requested report Automatic control routines are disabled while the output is controlled by the local output test iny temporary output changes have been cancelled Select the Output to Control For the menu Set to ni or OFFCHD 7 For the menu Select the output by pressing 1 and then press 1 to set the output to On or zero 0 to set the output to Off Local Programming The local programming process sets the controls for the inputs outputs counters timers and reporting options 1 Select Local Programming to edit the programmable parameters discussed in the following sections 2 Select the parameter to set If the displayed value is correct press Enter on the computer keyboard to leave it unchanged and move to the next option If not edit the value 3 After editing the last parameter press S to save your changes 4 Return to the main menu or remove the cable from the device to end local programming The following section explains the options available during local programming AC
32. and activate the cellular service to the device odem Utility Menu Check Cell Service Clear Daily Call Counter Send Test Report Activate Verizon Service Press m for menu nenen Check Cell Service Select Check Cell Service to measure and display the Radio Signal Strength Indicator RSSI This is useful for testing fringe area signal strength and antenna orientation Reading RSSI RSSI lt dB gt 75 Excellent Press any key to continue Reading RSSI RSSI lt dB gt 75 Excellent Press any key to continue After the test press any key to return to the main device menu Clear Daily Call Counter Select Clear Daily Call Counter to clear the daily call counter You can also clear the call counter from the M2M Web site The device reports that it saved your changes and displays the main device menu M844 User s Manual Rev 3 1 102610 16 M2Mi Communications Step Two Local Programming Input amp Output Test Send Test Report Select Send Test Report to send a test report This is helpful in determining if the radio is functioning correctly The device will report if the transmission was successful or not Press M to return to the main device menu or press any other key on the keyboard to send the test report again Activate Verizon Service Select Activate Verizon Service to activate the Verizon cellular service used by the device This process may take a few minutes to complete Dialing Verizon
33. bels Follow the steps below to customize the alarm state labels 1 Click Select next to the appropriate connection 2 Click the Labels tab for that connection next to the Connections tab Labels tab Apply or Create Shared Profile Step 1 gt Device Data Step 2 gt Device Location Create shared profile from current labels Step 3 gt Contacts No shared profiles exist Step 4 Contact Lists Click hepa ke omizc An ata I D Step 5 gt Display Settings Step 6 gt Event Notifications Conneftions Labels for Input Step 7 gt Device Groups Step 8 gt Remote Config Input Output Edit Select Input 1 Click Edit next to the appropriate label you want to change Type the custom label When finished click Update When the page reloads click Edit next to the connection E a E Select the newly labeled alarm state from the drop down list Alarm drop down Apply or Create Shared Profile Create shared profile from current labels No shared profiles exist Click here to customize Analoq Inputs Connections Labels for Input 1 O O O f enput output Custom Labe Parm State Update Cancel Input 1 Head 1 On X lt lt Not Set gt gt Edit Select Input 2 Head 2 Power Off Edit Select Input 3 Edit Select Input 5 lt lt Not Set gt gt 7 Click Update Customize Analog Inputs While setting up the analog inputs you can customize the analog display values The analog
34. c event notifications This section explains some of the key pages you will find in the Web site Most of the Web pages are self explanatory so feel free to explore Device History This a complete history log for the unit The history database includes the time date and complete details for the following e All reports received from the unit e All commands sent to the unit e All user notifications sent from the web server to e mail address and phone numbers e Arecord of all acknowledgements of user notifications From the menu bar click Device then History to display the History log The history report can display all calls or only the calls from a selected period The first time you log in the device history pulls any available data for the last 30 days After that each time you log in the system will remember the last time range you previously selected Use the options under Display to select a new date range to view then click Load Values that have changed since the last report will be in bold History log DEVICE Airtime History Setup Schd Cmds Send Cmds Details EEA Power Pump 1 1D 72022190 Model M334 Group Ungrouped DISPLAY MANAGE Delete Export Device Configuration ale Expat Device Report Model M844 Call Reason Time Scheduled Report Transmission Attempts 1 Signal Strength 73 dB Excellent AC Power On Low Power Mode Off Head 1 On Head 2 On Input 3 On O
35. ccount you must log in on the next page to proceed 6 The device is now active To set up scheduled reports or send commands to the device log in to the M2M Web site if you are not already Step Two Log In to the M2M Web site To log in to your secure account on the M2M Web site follow the instructions below 1 Visit the M2M Web site 2 Click LOGIN in the top right corner of the screen Top of the M2M Web site p in s fa T PP r E r E Ebe 1 0 We eee ss Se 8 UN AD ERCE ET O ESAF OO ETS EnS EEEE S ABOUT US SERVICES PRODUCTS PROJECTS CONTACT US Ai v2 Mi M844 User s Manual Rev 3 1 102610 23 communications Step Three Use the M2M Web Site to Setup Device Communication 3 The LOGIN page displays Enter your personal user name and password You create these when you activate your first device 4 Click LOGIN The Device List page displays Device List After clicking the LOGIN button the Device List displays Device List page MY DEVICES Map View List View Power Pump 1 72022190 none 41 minutes 6 7 2010 1 06 PM This page shows a list of all devices assigned to this account The Device List gives a quick overview of the status of each device including the date and time of the last report and any current alarm states For more information on a specific device go to the General Status page To do this click one of the Device Names in the Device list The General Status page for that device disp
36. ce to an RMA case in the CRM system and replace the device in the field 4 Using a Digital Volt Meter DVM check continuity on the main input fuse s Replace defective fuses with 600V 3A rated parts Step Two Perform a Communications Test Follow the steps below to test the device s signal strength and determine if the device is communicating with the NOC 1 Connect to the M2M device with a laptop computer and a terminal program 2 Verify the Status OK message is present 3 Enter into the device menu 4 Follow the steps below for the appropriate radio type The communications test should be run several times with a high percentage of successes M2Mi Communications Troubleshooting Satellite Units 1 Verify that the modem has a signal by pressing zero 0 to select Check Signal Strength 2 After checking the signal the unit returns a number between 0 5 Zero 0 means there is no signal and 5 means there is a strong signal Note It is possible to see a temporary window of no satellite coverage for 5 10 minutes During this time the reading can be zero 0 or low This is okay 3 Press 1 to select Send Test Report The device will build a report and send it to the M2M NOC It will then wait for the response from the M2M NOC to be successful 4 Once a successful transmission is completed press m to return to the main menu If the communications test takes a long time more than three min
37. dit Device did not respond The Team 39 edit Set contact list for all events to v Enable All Se Missing Device Notific or Notification Settings Saved The M2M Web site sends notification messages to the e mail addresses or phone numbers you specify You can use an Internet e mail address to send someone a regular e mail message that appears in his or her e mail inbox You can also use a pager e mail address to send a text page directly to a pager Most modern pagers and cell phones have the ability to receive e mailed pages For phone numbers a tacky text to speech robot voice delivers the message to the lucky person who answers the phone The robot voice then asks the recipient to press the star key Pressing the star key acknowledges that the system has done its job that you got the message and are aware of the problem It also ends the call out process If you are an answering machine or you just do not want to press the button the system will call the next person on the list This will continue until someone acknowledges the call or until everyone on the list gets a call The order of the notification calls comes from the Time Delay specified in the Contact List not from the order the contacts are in on the list The time delay is the number of minutes or hours since the event occurred Adding a few minutes between each voice call lets the system call one person at a time and gives them enough time to acknowledge the event
38. e configurable as counters timers Counter inputs count all state changes that are stable for at least 10 milliseconds mS The timer function tests the input once per second and increments the run time timer if the input is closed There are two counter reporting options e Total Count Reports the total count plus the closed time of the input This is useful for time scheduled reports such as The pump turned on 8 times today and ran for 4 hours and 12 minutes The count will accumulate until it is cleared or rolls over at 99 999 You can clear any or all counter timers by sending a command from the Web site e Per Minute Delta or Flow Meter mode reports the number of counts per minute The value updates every minute In this mode the timer reports as zero 0 When using counter timer datalogging the count is stored as it occurs Retrieving the data will show a total count over the chosen interval of time Four Analog Inputs Four analog inputs monitor 0 10 VDC or 0 20 milliamp mA jumper selectable input signals Other values are available as factory options Two programmable set points and one trigger time are locally programmable for each input When the monitored signal crosses a set point for the specified trigger timer a range change report sends The A D converter has 10 bit resolution so the analog report sends the measured signal s as a number from 0 1023 At the M2M Web server offsets scalars and lookup tables are avai
39. e small black test switch near the edge of the radio Pressing the test switch for more than two seconds will initiate a test report to the Web site This will also clear the daily call count This is useful if you do not have a computer available 3 The M844 then reads the Radio Signal Strength Indication RSSI from the radio The signal strength displays using the red and the green LEDs labeled RSSI Red and green RSSI LEDs illuminated Use the following table to determine signal strength LED Appearance Meaning Solid Red Inadequate signal strength Red Blinking Acceptable signal strength Green Blinking Good signal strength Solid Green Excellent signal strength These range descriptions are a helpful means to understanding the range of signal strength Obviously excellent signal strength is better than good signal strength and it is worthwhile to try to orient the antenna to receive the strongest signal However the M844 should be reliable with any acceptable strength or better signal red LED blinking If the signal strength from the radio is inadequate solid red LED you must re orient the antenna or change the mounting location Note A directional or high gain antenna might improve inadequate signal strength High gain Yagi and omni directional antennas are available from M2M Communications M m Y M844 User s Manual Rev 3 1 102610 11 communications Step One Install the M844 Step Three Connect Digital
40. entually you might want to fine tune your scheduled commands to the device or make an adjustment here and there The Data Logger function collects saves and displays historical data as well as the most current readings from the device allowing you to see trends in how your device and the equipment it controls operates If you are over watering under watering or allowing too much or too little pressure to build you can see that at a glance using the data logging device s built in charting ability At predetermined intervals one minute for hardwired sensors and 15 minutes for wireless sensors the system reads and saves the on off state of all equipment plus the measured value of each sensor value The device averages and saves the one minute readings as 15 30 and 60 minute averages This allows you to create custom charts that show the 15 30 or 60 minute averaged readings You can use the data logging function to do the following e Request data reports from a specific starting date and time e Schedule periodic report requests from the Web site at various hourly frequencies 1 12 24 or 48 hours with the data reported in intervals of 15 30 or 60 minutes e Request reports for specific sensors Reported data is stored permanently or until you delete it at the M2M Web site You can display the data in a chart by the desired date range The humidity rate displays above a simple temperature reading emperature V Humidity Bright
41. ev 3 1 102610 48 M2Mi Communications Troubleshooting Motorola C24 CDMA Units 1 From the main device menu press 1 to select menu option 1 Modem Utility Menu This displays the communications menu Press 1 to select menu option 1 Check Cell Service The device starts sampling cellular signal strength If the use of the factory antenna is resulting in poor signal strength the unit might need a high gain antenna to improve signal quality Press any key Once an acceptable signal has been reached verified press 3 to select menu option 3 Full Communications Test This sends a device report to the M2M NOC Then the device waits for a response from the M2M NOC to be successful Once the Test Passed message is shown press m to return to the main device menu If the communications test takes a long time more than three minutes the unit might need a high gain antenna Generally the communications test should pass every time not just occasionally If not the unit might need a high gain antenna Step Three Functional Test Follow the steps below top perform the functional test while in the local program menu within a terminal program Use caution when turning pumps on and off There are minimum off times required Verify that the connected equipment can be turned on and off without causing any A before restarting a pump Rapidly cycling a pump off and on can damage the pump So oR E a a e
42. ge 1 Hour Average Temp C 24 Hours ith 1 2 hour average v Interval Humidity 412Hours ith 1 2 hour average v Interval S Brightness T 12 Hours ith 1 4 hour average Interval Analog 4 Disabled ith 1hour average Interval Send Every 12 Hours Save Report Config Digital 1 hour average Interval Once the device is setup recording and reporting data you can start charting data as soon as the first report sends Follow these instructions to create a chart displaying historical data 1 Inthe menu bar click Reports The Chart page displays 2 From the analog and digital inputs listed to the left select the inputs to chart 3 Select the Start Date and Time 4 Select the End Date and Time 5 Click Create Chart The chart displays A light level reading labeled Brightness overlays historical humidity and temperature reading Channel Temp C v Start Date 6 30 2010 8 55AM is Each Minute v End Date 6 30 2010 9 55 40 AM Request Data From Device 7 M844 User s Manual Rev 3 1 102610 43 eM communications Important Pages in the M2M Web Site Create a chart using current data To see current data from the device follow the steps below 1 2 10 11 M m Le communications In the menu bar click Reports The Chart page displays Click Request Recent Data from the Unit wauteae Temperature Humidity and
43. ge The installer must mount the satellite antenna outdoors with a clear view of the sky Satellite communications process D Satellite Radio communications Network Operations Center M2M Web site M844 User s M Rev 3 1 102610 5 mam ser s Manual Rev communications Introduction Features The M844 is equipped with the following features e 8direct connect digital inputs e 4 analog inputs e 4remote control outputs Eight Direct Connect Digital Inputs The M844 is equipped with eight on board digital status inputs Surge suppression circuitry per ANSI C37 90 1 2002 protects each input to minimize the effect of external transient voltages You can individually enable or disable each input and configure the inputs to either report or not report all state changes The standard device monitors dry contact inputs A 12 volt direct current VDC wetting voltage connects to the common terminal points No external voltage is required The M844 reports the state of all inputs when any input changes state in either direction open closed or closed open for longer than the set triggers The on site installer sets the trigger time of each input using a local programming utility Trigger times can vary from 1 240 seconds Additionally the M844 ignores any change to an input that does not last for the specified time The default trigger time is 5 seconds Four Digital Inputs with Two Counter Timer Options Digital Inputs 1 4 ar
44. he Web site at any time See the Commands section of this manual for details Local Maintenance Mode To place the device in a local maintenance mode set the Daily Call Limit to 228 When Local Maintenance Mode is ON all event based reports are disabled This prevents unwanted transmissions while installing or servicing the device Remote Maintenance Mode Users can place the device in a remote maintenance mode with a command from the Web site When Remote Maintenance Mode is ON all event based reports are disabled Like a teenager the M844 ignores all remote commands except for the command to disable the remote maintenance mode and return to normal operation User Notifications An advanced feature of the M2M Communications Web site is the ability for you to send out an automatic telephone or e mail message in case of an alarm or other important event The M2M Web site provides a three step process to lead you through creating User Notifications 1 Enter contact names phone numbers and e mail addresses 2 Create contact lists Different events may trigger phone calls or e mails to different people 3 Enable events that your contacts need to know about After logging in to the Web site click Device Setup from the Welcome or Current Status pages For more information about setting up user notifications see the Device Setup section of this manual Optional Data Logging The M844 can collect data through its inputs from a varie
45. he available options and which keys to press to select each option Note At anytime during the phone session press the Pound key to return to the previous option A M844 User s Manual 46 A M2M communications Troubleshooting Procedure Follow the steps below to troubleshoot the device Step One Perform a Visual Inspection Follow ALL of the steps below to perform a visual inspection of the device 1 Turn off the power to the device 2 Visually inspect all wiring to ensure that the connections are tight 3 If connections are loose shut off the main panel power to the M2M device tighten the connections and turn the power to the M2M device back on 4 Visually inspect the circuit assembly for ANY blown or burnt components or circuit board traces 5 Inspect Relay at OUT1 for burn marks 6 Inspect the digital input and the smaller transformer for burn or brown marks 7 Inspect the circuit board around the Main transformer IN1 and OUT1 for any deformities 8 REJECT any device to an RMA case that has burns or deformities and replace the field device with a new unit 9 Verify the Pwr LED is ON Pwr LED is Not Lit On Follow the steps below if the Pwr LED in NOT lit 1 Shut off the main panel power to the M2M device 2 Inspect the Main power transformer for burn marks or deformities in the yellow tape wrap over the coil windings 3 Ifthe main power transformer shows burns or deformities reject the devi
46. iginal factory default settings When prompted press 1 to restore defaults re you sure Yes 1 gt Mo A gt i hanges have been saved Configure Remote I O Units Select Configure Remote I O Units to configure the remote control input and output units Display Status Messages Select Display Status Messages to display status messages from the device With this option enabled the M844 sends informative status messages to the computer as conditions change or events occur These messages help you to understand what the system is doing and are useful for troubleshooting If you turn the device on with the computer and terminal emulator already on the M844 automatically starts sending these messages Note To stop the status messages and return to the menu press any key M844 User s Manual Rev 3 1 102610 20 M2Mi Communications Step Two Local Programming Input amp Output Test Some example messages are as follows e Power On Successful e Cellular Coverage Found e Checking for Cell Service e Cellular Signal is Too Low e Cellular Signal is Good End Local Programming Cellular Signal is Excellent Transmission Successful Transmit Error Retrying Daily Call Limit Exceeded Action Request received from NOC To end the local programming session press S to save the changes and then remove the serial cable adapter End of Local Programming o permanently save changes i F press s o exit without
47. in the M2M Web Site User Management From the Main Menu click Account then Manage Users From that page you can create new users and give them one of the three levels of authorization The original account name is the Root User Manage Users page Activate Password Manage Users Billing Account Info Add A New User Access Levels Account Name Email Address View amp Report Admin Root Edit Delete Access Levels Three levels of access are available to accounts There can be as many passwords as necessary e View Only Allows the user to view the current data and the history log They cannot send commands or request reports from the unit e View and Report Allows the user to view all data and send control commands and requests for data e Administration Level Allows the user access to all pages and functions including the setup pages Edit Users From this page the administrator can organize groups that sub users can control or view 1 Click the Edit LA icon to the right of a user to edit that user s settings Edit Users page Activate Password Manage Users Billing Account Info 2 When finished entering the user s information click Save A dialog box displays where you assign the user a password Enter a password and click Save User s password prompt Lifer gt d M844 User s Manual Rev 3 1 102610 41 communications Important Pages in the M2M Web Site Chart Reports Data Logging Ev
48. isable that input Enabled inputs have a checkmark in the box Enter the Low Set Point as a value between zero 0 and 1023 Enter the High Set Point as a value between zero 0 and 1023 Under Trigger Time enter a trigger time from zero 0 to 240 seconds Click Save All Analog Config to save your changes Hans Power Pump 1 X Enabled Low Set Point High Set Point Trigger Time Seconds Step 5 gt Display Settings i Step 6 gt Event Notifications Analog 1 0200 Step 7 gt Device Groups Step 8 gt Remote Config Analog 3 0200 Analog 4 0010 Save All Analog Config a j 2m P communications Analog 2 z 0200 0 1023 0 1023 0 1023 0 1023 East Field Pumps v 0500 0500 0500 1000 0 1023 0 1023 0 1023 0 1023 M844 User s Manual Rev 3 1 102610 36 0 240 0 240 0 240 0 240 Step Three Use the M2M Web Site to Setup Device Communication Time scheduled data logging report If you ordered an M844 with data logging capabilities you can click Time scheduled data logging report to display the configuration menu If your device does not include data logging the Time scheduled data logging report section does not display 1 Click Time scheduled data logging report to display that section 2 Select the Send Every time from the drop down list Select Disabled to disable reporting from that input or the interval you want to receive reports every 1 12 24 or
49. lable to convert the raw numbers into meaningful values such as temperature tank level pressure etc These flexible conversion options allow the system to monitor and accurately interpret many types of sensors The analog report also includes the present range low medium high of the monitored signal Surge suppression circuitry per ANSI C37 90 1 protects the analog inputs M844 User s Manual Rev 3 1 102610 6 M2Mi Communications Introduction Remote Control Outputs The four mechanical relays can handle the following switching loads e Upto 8 Amps each at up to 250 volts alternating current VAC or e 8 Amps at up to 30 VDC Each relay connects to both Normally Open N O and Normally Closed N C contact points ona terminal strip Remote control commands from the Web server can e Set each output to a steady state ON or OFF e Initiate a temporary ON or OFF condition External Voltage Supply As a convenient power source for low powered sensors the M844 provides a fused jumper selectable 5 VDC or 12 VDC output M2M recommends limiting the current draw to 50 mA Reports The M844 is a wireless remote monitoring device that communicates over the cellular or optionally satellite communication networks Some of the features and reports are configurable and can be enabled or disabled by M2M and or the user e A user can request a report at any time from the Web site e When powered on the device will report Power On e
50. lays Note If there is only one device in an account the Device List might not display Instead you might see the General Status Page for the one device View Monitored Inputs on the General Status Page Once you install and turn on the device it immediately begins to monitor its inputs Within a few seconds after an input changes state it reports the change This data is immediately available on the device s General Status page Note Click Refresh to update your page The device s General Status page is the primary window for viewing a monitored piece of equipment or facility It shows the status of each input and output at the time of the last report The time and date on each row shows when that status last changed Device Details DEVICE Group Cmds Airtime History Setup Schd Cmds Send Cmds Details SME Power Pump 7 Pumps OE Ee General Status Head 1 4 days 6 7 2010 1 06 00 PM Head 2 m 71h 30m 6 7 2010 1 06 00 PM Input 3 On 4 days 6 7 2010 1 06 00 PM Analog 1 0 ih 27m 6 7 2010 1 06 00 PM Analog 2 1 0 41 minutes 6 7 2010 1 06 00 PM Analog 3 0 0 39 minutes 6 7 2010 1 06 00 PM Output 1 Off 4 days 6 7 2010 1 06 00 PM Output 2 Off 4 days 6 7 2010 1 06 00 PM Output 3 Off 4 days 6 7 2010 1 06 00 PM Output 4 Off 4 days 6 7 2010 1 06 00 PM AC Power On ih 27m 6 7 2010 1 06 00 PM Show More 7 M844 User s Manual Rev 3 1 102610 24 eM communications Step Three Use the M2M Web Site to Setup Device Communication
51. log inputs monitor 0 10V or 0 20mA You can configure all four inputs independently of each other Step Five Connect the Outputs Output connections Each output relay has a single Common C terminal point plus a Normally Closed NC point and a Normally Open NO point Normal is the condition or state when there is no power applied to the device For example a Normally Open relay will be open or off when there is no power applied The device will also start up in the Normal condition and will stay in that position until told to change The output relays can switch up to 8 Amps each at up to 250 VAC To switch larger loads use an external relay with the on board relay controlling the external one Connect the load to be switched to the terminal points so that the on board relay can interrupt the circuit and switch it on and off e M844 User s M Rev 3 1 102610 12 M m ser s Manual Rev communications Step One Install the M844 Wiring Diagram DIGITAL INPUTS WIRING HERE PRIMARY POWER WIRING HERE ANALUG INPUTS WIRING HERE CONTROL UUTPUTS WIRING HERE mem M844 User s Manual Rev 3 1 102610 13 communications Step Two Local Programming Input amp Output Test M2M delivers the M844 with the programmable parameters preset to default values To change those settings before installation or at any time in the future connect the device to a computer with a serial cable Note The Local Prog
52. message might display and then scroll on by This does not mean that it was unimportant Note To stop the status messages and return to the menu press any key 9 Correct any issues indicated by the status messages 10 Test the device again If the device still is not operating correctly contact M2M technical support at 208 947 9503 Office hours are 8 00 am 5 00 pm MST Monday Friday For prompt answers by e mail please submit carefully described problems to support m2mcomm com Troubleshooting Transmission or Cellular Reception Problems The M844 should operate anywhere there is cell coverage and the Iridium version operates anywhere it can see the sky Both the M844 and the cellular Internet transport system have proven to be very reliable and repeatable In general once the installation is set up and working there are no ongoing problems There are two categories of installation problems e Transmission or reception problems at the device level e Data lost in the carrier system Experience has shown that transmission or reception problems fall into one of two areas e Inadequate signal strength e Too much signal strength Inadequate Signal Strength If you are installing the device in a remote location like Siberia there may not be adequate signal strength In this case the RSSI will be less than or equal to 105 db This is actually a rare problem in most of North America To fix this M2M has a variety of pre tes
53. mos l Back to Display Settings Step 1 gt Device Data Enter a formula to be applied to each analog value x in y mx b format where m Slope and b Offset Step 2 gt Device Location If an Analog is configured as Linear the formula is used otherwise the configured custom lookup is used Step 3 gt Contacts Click here to upload a custom lookup list Step 4 gt Contact Lists Step 5 gt Display Settings Step 8 gt Remote Config Update Cancel analog1 1 0000 0 0000 Custom lt lt NotSet gt gt Analog2 1 0000 0 0000 True Linear Analog 3 1 0000 0 0000 True Linear Analog 4 1 0000 0 0000 False Linear Click Click here to customize Analog Inputs Click Edit next to the analog input you want to customize Edit the Slope Offset Units Type and apply a custom range as desired a a Click Update when finished Upload Custom Lookup Table 1 To create a Lookup Table click the Click here to upload a custom lookup list link on the Customize Analog Inputs page 2 A box displays with options allowing you to upload the file 3 Create the file using Microsoft Excel or any spreadsheet software that creates comma separate values csv files The file must contain two columns The first column has whole numbers from 0 1023 representing raw reported values The second column has numbers in the range of 999999999 9999 representing the corresponding display values The file must have 1024 rows one for each possible
54. ness Start Date 6 4 2010 12 00 AM Temperature Create Chart Humidity Two Charting Options You have two options when creating data charts to use stored historical data or to request current data from the device Create a chart using historical data The amount and timeliness of the historical data available for charting depends upon how often the device is set to send reports to the NOC When you use the M2M Web site to setup the device you set the reporting frequency for the inputs during Step 8 gt Remote Config If you set the device to report once every 24 hours you will have less historical data than if the device reports every 12 hours The data will also be less current since the data you see could be up to 23 hours old In the example shown below the three analog inputs using custom labels are enabled and the device sends a report every 12 to 24 hours Reporting for analog input four is disabled The digital M844 User s Manual Rev 3 1 102610 42 M2Mi Communications Important Pages in the M2M Web Site output and any slaved digital outputs send in a single report The example below has the digital input report set to send every 12 hours Example reporting options Pp r J g Step 4 gt Contact Lists Step 5 gt Display Settings Step 6 gt Event Notifications Max Report Interval Step 7 gt Device Groups a a Step 8 gt Remote Config 1 Minute 1 4 Hour Average 1 2 Hour Avera
55. ns Step 7 gt Device Groups Step 8 Remote Config 2m an communications Phone Contacts Add Phone Contact Harry Truman 15555559137 Email Text Message Contacts Add Email Text Message Contact The Boss 15555559731 vtext com x Fi M844 User s Manual Rev 3 1 102610 26 Step Three Use the M2M Web Site to Setup Device Communication Add a Contact 1 Onthe Contacts page click Add Phone Contact To add an e mail text message contact click Add E mail Text Message Address 2 Enter the appropriate information for the contact when the dialog box displays New phone contact dialog box New email text message contact dialog box 3 Fora phone contact enter a number of Retries This is the number of times that the system will call the person before it goes to the next person on the list 4 Toshare the contact with others users check the Shared Contact box 5 Click Add Contact when finished Edit a Contact 1 To edit a contact click the Edit button Lf to the right of the contact 2 Inthe Edit Contact page make the desired changes to the contact information 3 When finished click Update Delete a Contact 1 To delete a contact click the Delete button amp to the right of the contact 2 When prompted to delete the contact click OK TNN A M844 User s Manual Rev 3 1 102610 27 k EAJ EAA M2M communications Step Three Use the M2M Web Site to Setup Device Communication Ste
56. p 4 gt Contact Lists The Contact List is a list of the phone numbers and e mail addresses you want notified of an event You can create multiple lists For example you may want to create one list of just e mail addresses where you will send notifications of routine maintenance events and another list of phone contacts for events that need faster responses You can add edit or delete lists at any time Add a Contact List 1 On the Contact List page click Create New Contact List Contact List page Group Cmds Airtime History Setup Schd Cmds Send Cmds Details Step 1 gt Device Data Step 2 gt Device Location Step 3 Contacts Step 5 gt Display Settings Step 6 Event Notifications Step 7 gt Device Groups Step 8 gt Remote Config 2 Inthe next page select the contacts you want in the list You can only select contacts that you have previously added to your phone or e mail text message contacts 3 Select a Time Delay for each contact This is the amount of time after an event that the contact will receive a notification Select contacts dialog box The Boss v 1min Harry Truman 4 min Miss Kitty 15 min Marshall Dillon 40 min Not used 0 min Not used 0 min Not used 0 min Not used 0 min 1 2 3 4 5 6 7 8 9 Notused 0 min Not used 0 min en o 4 When finished click Save Changes Edit a Contact List 1 To edit a contact list click the Edit button LA to the right of the contact list 2
57. play Settings Step 6 gt Event Notifications Step 7 gt Device Groups Step 8 Remote Config Data Point Output 1 h New Control Action Data Point State Change Ea Enabled Ez Output 1 Off Power Pump 1 Full Status Report a E i M844 User s Manual Rev 3 1 102610 33 eM communications Step Three Use the M2M Web Site to Setup Device Communication Click Edit under the Enable Disable Control Actions column for the data point for which you want to set a control action You can also choose a data point to set a control action for by selecting the data point from the drop down list on the Control Actions Management page DEVICE Power Pump 1 Back to Event Notifications Step 1 Device Data Step 2 Device Location Step 3 Contacts Step 4 Contact Lists Data Point Maintenance Mode Step 5 Display Settings Step 6 gt Event Notifications Step 7 Device Groups Step 3 Remote Config Data Point State Change 1 Click New Control Action 2 Select the State Change from the drop down list Either On Off or any change 3 Select the Target Unit device from the drop down list If the devices are labeled you will see the device labels names if not you will see the device IDs 4 Click Select Command 5 On the Control Commands page select the desired command s and then click Select Command 6 When prompted click OK 7 Back on the Control Actions Management page click Save
58. ral related devices For more information on our other devices visit the M2M Web site Cellular communications process Data is transmitted wirelessly through the cellular network through a cellular control channel Data is viewed on the M2M Web site or sent to other locations or devices Loe Se a VAVAYA A E TUIO AVAVA e OS SSS a tong Hz waT aw The device collects and then sends data using the internal cellular radio Me2M communications The M2M Network Operations Center and intelligent Web site receives the communication The inputs and outputs of the M844 are suitable for a wide range of direct connect monitoring and control applications The standard M844 monitors up to eight digital dry contact inputs and four analog inputs which can be set to monitor either 0 10V or 0 20ma The M844 also has four remote control relays Flexibility was the key behind the features designed for the M844 the flexibility to operate as a remotely controlled or time scheduled device for any variety of applications e Set flexible remote control on off schedules from the Web site e One command opens normally closed relay outputs for a programmable amount of time The M844 maximizes the potential of the communication network by internally testing the data from monitored devices and only sending data when a reportable event occurs Reports generate when e A monitored input changes e A user requests a report from the
59. ramming process disables remote communication Connect the M844 to a Computer An on board serial port allows local programming and configuration from a computer or Personal Digital Assistants PDAs An adapter cable is available to connect to a standard USB port The M844 detects the connection of a remote communication program running on a standard RS232 device and connects the serial connector to the microprocessor s serial port You can use an external terminal computer or PDA with a terminal emulator program to set the programmable parameters and locally test the inputs and outputs Follow the steps below to connect the M844 to a computer 1 Onthe computer open the terminal emulator program Terminal emulator programs include HyperTerminal Tera Term Putty and many others Commercially available terminal emulator programs such as ProComm or Hyper Access may offer features that are more advanced 2 Set the terminal communications settings to e 9 600 baud e 8bits e 1stop bit e No parity e No flow control 3 Verify the communication port is set to the serial port where you connected the cable and there are no conflicts with other serial devices such as a modem 4 Usea9 pin serial cable adapter to connect the M844 to the computer s serial port 9 pin serial to USB adapter 5 When the communication program is running AND the connector is connected the M844 automatically detects the computer Both the red and green RSS
60. raw value in the range 0 1023 Lookup Table upload dialog box M 4 gt i lookup lt 4 Click Upload File ml M844 User s Manual Rev 3 1 102610 31 eM communications Step Three Use the M2M Web Site to Setup Device Communication Step 6 gt Event Notifications You can decide if you want notified of changes directly via phone message or e mail Check the desired notifications from the list and click Edit to select a previously made Contact List for notification Event Notifications page DEVICE time History Setup Schd Cmds Send Cmds f vevice E Device 72022190 1D 72022190 Model M334 G State Change Watched for Notification CEE ce sa bs ny UE Enable Disable Control Actions Maintenance Mode any value The Team 39 edit 49 edit HWW WW EF EF EF EF EF 5 gt Display Settings vent Notifications Jevice Groups 8 gt Remote Config AC Power any value The Team rae edit 3 edit Y oa O Oo vDUBUvUoTUvD WwW an Head 1 any value The Team J edit 19 edit Head 2 any value The Team J edit 3 edit Input 3 any value The Team 59 edit 49 edit Output 1 any value The Team 39 edit 39 edit Output 2 any value The Team edit 3 edit Output 3 any value The Team J edit 3 edit Output 4 any value The Team 39 edit 39 adit Analog 1 Range any value The Team 39 edit 39 edit Analog 2 Range any value The Team 39 edit 9 edit Analog 3 Range any value The Team 39 edit 39 e
61. rs for the inputs Press Enter to keep the current value Press 1 to enable the input or zero 0 to disable the input Enter a value between zero 0 to 1023 for the low set point Enter a value between zero 0 to 1023 for the high set point 1 2 3 4 Enter a value between zero 0 to 240 seconds for the trigger time 5 Press 1 to have the device report changes or zero 0 to not report changes 6 Repeat steps 1 5 for Input each additional input Output Press zero 0 to disable the output or press 1 to enable the output output i Disable or Enabletid i Time Scheduled Reports If you enable the time scheduled report option the first report s will begin at the specified time after you turn the device on For example if reports are set for every hour the first report will send one hour after you turn the device on To schedule a report at a specific time set the frequency to the desired value between zero 0 and 240 hours Then use the M2M Web site to enable time scheduled calls at a specific time This resets the call time of the reports Note M2M recommends scheduling daily status calls in the off peak hours between 10 00 pm to 3 00 am MST ime Scheduled I 0 Status Report Frequency Chours 246 gt 24 Time Scheduled Status Analog Report To schedule a status report that includes the analog inputs set the frequency to the desired value between zero 0 and 240 hours Time Scheduled Status Analogs Repo
62. rt Frequency fhours 0 240 24 M844 User s Manual Rev 3 1 102610 19 M2Mi Communications Step Two Local Programming Input amp Output Test Time Scheduled Full Status Configuration Report To schedule a status report including a report on the current configuration of the device set the frequency to the desired value between zero 0 and 240 hours Time Scheduled Full Status Configuration Report Frequency fhours 0 240 24 Daily Transmission Limit To reduce the number of calls from over active inputs or turning the device on and off the number of event based calls per 24 hours is limited This does not affect time scheduled or user requested status calls and command acknowledgements The daily limit is from 1 to 99 calls The default setting is 150 calls for data logging devices 20 for non data logging devices Daily Transmission Limit 1 99 gt 20 Low Power Mode Low power mode is for installations with limited power requirements In low power mode the radio turns off to save power and cannot receive commands from the Web site All other functionality remains active If an input changes or a time scheduled report is due the radio temporarily turns on to make the call Use Normal power mode whenever possible Enable Low Power Mode Caution Radio will be turned off when not in use Yes ci No tb P Restore Factory Defaults Select Restore Factory Defaults on the keyboard to restore the or
63. s are self explanatory so feel free to explore Step One Activate the Device Follow the steps below to activate a device and create your user name and password for the Web site If you have devices that were pre activated skip to Step Two Login to the M2M Web site 1 Visit the M2M Web site 2 Click LOGIN in the top right corner of the screen Top of the M2M Web site LOGIN SAANA communications tanang s is SP P a D UREE S COMMUNICATIONS ate S EREKE S ABOUT US SERVICES PRODUCTS PROJECTS CONTACT US 3 The LOGIN page displays Click ACTIVATE A NEW DEVICE Account login page M m communications Step Three Use the M2M Web Site to Setup Device Communication 4 The Activation page displays Enter the Activation Key Activation page 2M l communications Enter Device Activation Key 2010 M2M Communications Create or Select an M2M Account Create New Account Use Existing Account Begin Activation You will find the activation key along with the device ID on the inside of the device door Inside of product door with device label 5 Select Create New Account If you have an existing account select Use Existing Account e If you click Create New Account you must choose an airtime plan set your billing type and frequency accept the terms and conditions your billing information and create a username and password before proceeding with activation e If you click Use Existing A
64. t Display Settings Step 6 gt Event Notifications Step 7 Device Groups Step 8 gt Remote Config 4 Click Save Changes Add or Remove Devices from Groups 1 To add devices to or remove devices from an existing group click Add Remove Devices 2 Add or remove devices as desired and then click Save Changes Delete a Group To delete a group click Delete Group When prompted to delete the group click OK Step 8 gt Remote Config The Remote Configuration page allows you to change the initial configuration of the inputs and time scheduled reports that was set during local programming Note This option is only available for models equipped with data logging capabilities model M844DL Digital Inputs The page reflects the current digital inputs configuration as reported by the device Power Pump 1 reported that Input 4 was a Counter Timer and that the trigger time for input 4 was 9 seconds 1 To the right of the desired input click the checkbox to enable disable that input Enabled inputs have a checkmark in the box i M844 User s Manual Rev 3 1 102610 35 M2M communications Step Three Use the M2M Web Site to Setup Device Communication Place a check mark in the box under Report on Change to have the device send a report if the current state changes Under Trigger Time enter a trigger time from zero 0 to 240 seconds In the Set As drop down list select whether to set the input as an alarm or a coun
65. ted higher gain and or directional antennas available Too Much Signal Strength This is amore common problem related to installations that are very close to cell towers and or environments with nearby metal structures Common examples are installations inside metal buildings or in buildings with internal metal structures or large metal objects nearby The problem occurs when the device s transmission echoes from the nearby metal and effectively sends several simultaneous messages echoes to the cell tower The cell tower gets confused and rejects the call The solution to this is to move the antenna to a different location inside or outside of the building until you find a good transmission point Happy hunting Luckily you usually only have to move the antenna a few inches If the Status Message or Green LED Indicates a Good Transmission If the device receives a positive acknowledgement from the cell tower and illuminates lights the green LED for one second it has done its job The cellular network sent received and acknowledged the data If the data fails to display at the M2M Web site the data may be getting lost in the carrier network Like winning the lottery this is uncommon but does occasionally happen in new installations Contact M2M Technical Support and we will track it down for you M844 User s Manual Rev 3 1 102610 51 M2Mi Communications
66. ter timer e If you set the input as a counter timer you must select a Count Method from the drop down list either Counts Per Minute or Total Count 5 Click Save All Digital Config to save your changes Remote Configuration page showing Digital Inputs gt ant Power Pump 1 v Step 1 gt Device Data Step 2 gt Device Location Step 3 gt Contacts Step 4 gt Contact Lists Head 1 Step 5 gt Display Settings Step 6 gt Event Notifications Head 2 Step 7 gt Device Groups Step 8 gt Remote Config Input 3 cl Input 4 Input 5 Input 6 OSS 8 8 Ss 8 8 8 Input 7 J Ss amp Input 8 Analog Inputs Follow the steps below to configure the analog inputs 1 6 Remote Configuration page showing Analog Inputs Step 1 gt Device Data Step 2 gt Device Location Step 3 gt Contacts Step 4 gt Contact Lists 005 005 005 009 005 005 005 005 East Field Pumps F 0 240 0 240 0 240 0 240 0 240 0 240 0 240 0 240 Enabled Report On Change Trigger Time Seconds Set As Count Method Alarm Since Last Report Alarm v Since Last Repot v Alarm v Since Last Report v Counter Timer v Per Minute Alarm v Per Minute Alarm v Per Minute Alarm v Per Minute Alarm v Per Minute Click Analog Inputs to display the configuration menu To the right of the desired input click the checkbox to enable d
67. tions settings to e 9 600 baud e 8 bits e 1stop bit e No parity e No flow control Verify the communication port is set to the serial port where you connected the cable and there are no conflicts with other serial devices such as a modem Use a 9 pin serial cable adapter to connect the M844 to the computer s serial port 9 pin serial to USB adapter When the communication program is running AND the connector is connected the M844 automatically detects the computer Both the red and green RSSI LEDs turn on and the device enters the local programming mode Press Enter to display the following menu 2M Communications M844 ersion Check Cell Service Read Inputs amp Outputs Control Outputs Local Programming Restore Factory Defaults Clear all Counters amp Timers Send Status Report Display Status Messages Press 8 to select Display Status Messages The M844 starts sending status messages to the computer as conditions change or events occur These messages help you understand what the system is doing and are useful for troubleshooting UTA ON Note If you turn the device on with the computer and terminal emulator already on the M844 automatically starts sending these messages If not press 8 on the main menu M844 User s Manual Rev 3 1 102610 50 Troubleshooting Watch these messages carefully If the device appears not to be operating correctly these messages should explain the problem A significant bad
68. ty of sensors You can decide to when the device sends that data to the M2M NOC through regularly scheduled reports The NOC averages and stores your data Using the M2M Web site you can create custom charts that display the values recorded from the inputs as easy to understand graphs that show the most recent data or historical trends you decide Using the data logging option allows you to adjust your operations to meet your unique needs For instance if you are concerned about soil moisture levels and over or under watering you can place several soil moisture sensors and monitor the soil saturation levels You can then decide to water more or water less depending upon what you decide is the ideal saturation point M844 User s Manual Rev 3 1 102610 8 M2Mi Communications Getting Started Setting up your M2M monitoring device is a three step process 1 Attach the M844 to the contact closures sensors and equipment you want to monitor or control 2 Configure the device for your specific reporting requirements 3 Setup the device information on the M2M Web site www m2mcomm com Tech Support For assistance questions or suggestions contact us at 208 947 9503 Office hours are 8 00 am 5 00 pm MST Monday through Friday For prompt answers by e mail submit carefully described problems to support m2mcomm com M2Mi Communications Step One Install the M844 The M844 installation process consists of the following three
69. utes the unit might need a high gain antenna Generally the communications test should pass every time not just occasionally If not the unit might need a high gain antenna M200 M300 Kyocera CDMA Units 1 Press zero 0 to select menu option O Check Cell Service The Device starts sampling cellular signal strength 2 The signal should be 96 dB or better If not install a high gain antenna e Decibel dB numbers are negative so lower numbers are stronger signals e RSSI numbers are positive so larger numbers are stronger e To convert the radio s RSSI value to dB simply add it to 114 dB Example an RSSI of 20 94 20 114 94 e No signal at all is RSSI O or 114 dB e lf the factory antenna installed inside the housing is resulting in poor signal strength the unit might need a high gain antenna to improve signal quality 3 Press any key 4 Once an acceptable signal has been verified press 1 to select menu option 1 Full Communications Test This sends a report to the M2M NOC and the device waits for a response from the M2M NOC to be successful 5 Once the Test Passed message shows press m to return to the main device menu If the communications test takes a long time more than three minutes the unit might need a high gain antenna Generally the communications test should pass every time not just occasionally If not the unit might need a high gain antenna M844 User s Manual R
70. utput 1 Off Output 2 Off Output 3 Off Output 4 Off Analog 1 0 Analog 1 Range Low Analog 2 1 0 Analog 2 Range Low Analog 3 1 0 Analog 3 Range Low Device Report Model M844 Call Reason Time Scheduled Report Transmission Attempts 1 Signal Strength 73 dB Excellent AC Power On Low Power Mode Off Head 1 On Head 2 On Input 3 On Output 1 Off Output 2 Off Output 3 Off Output 4 Off Analog 1 0 Analog 1 Range Low Analog 2 1 0 Analog 2 Range Low Analog 3 1 0 Analog 3 Range Low Device Report Model M844 Call Reason Time Scheduled Report Transmission Attempts 1 Signal Strength 73 dB Excellent AC Power On Low Power Mode Off Head 1 On Head 2 On Input 3 On Output 1 Off Output 2 Off Output 3 Off Output 4 Off Analog 1 0 Analog 1 Range Low Analog 2 1 0 Analog 2 Range Low Analog 3 1 0 Analog 3 Range Low Device Report Model M844 Call Reason Time Scheduled Report Transmission Attempts 1 Signal Strength 73 dB Excellent AC Power On Low Power Mode Off Head 1 On Head 2 On Input 3 On Output 1 Off Output 2 Off Output 3 Off Output 4 Off Analog 1 0 Analog 1 Range Low Analog 2 1 0 Analog 2 Range Low Analog 3 1 0 Analog 3 Range Low Device Report Model M844 Call Reason Time Scheduled Report Transmission Attempts 1 Signal Strength 73 dB Excellent AC Power On Low Po
71. wer Mode Off Head 1 On Head 2 On Input 3 On Output 1 Off Output 2 Off Output 3 Off Output 4 Off Analog 1 0 Analog 1 Range Low Analog 2 1 0 Analog 2 Range Low Analog 3 0 0 Analog 3 Range Low Show 1 Months of history ending on 6 7 2010 6 7 2010 4 03 PM 6 7 2010 3 06 PM 6 7 2010 3 05 PM 6 7 2010 3 04 PM 6 7 2010 3 03 PM Delete the History History events are saved forever or until you delete them To delete a date range of old history events click Delete Download the History Click Export History to download a csv formatted file of all history events in the specified date range NNOAA IIleanele ANAwKiia io Xe M844 User s Manual 38 2m communications Important Pages in the M2M Web Site Commands From the Send Commands page you can 2a send a number of commands for ORTO Comma monitoring and control of the M844 Select Command s To send a command select the desired command s and click Send Command REQUEST F Full Status Report E Configuration Report REPORTS The Web site immediately sends a request CONTROL set Output 1 to i n COMMANDS ct Out to to the device after confirmation by the ale user The device responds by sending back E Set Output 4 to an acknowledgement along with its status TIMED CONTROL Set Output 1 to Off v Set Output 2 to Off Within approximately 90 120 seconds Set output 3to on you can click Refresh at the

User`s Manual M844 - M2M Communications

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