MINUTES of the 1st Casemaker training workshop for students & staff
Contents
1. 2015 button Entries in the shared Your report to be re labelled Collaboration space are anonymised In student dashboard Your report the crossed eye icon for Clear authorship colours should be disabled removed Formatting buttons should have toggle capability As the Case database is on a server is in Copenhagen the student should be able to state time zone when signing in There must be a disclaimer on and throughout the platform concerning copyright Creative Commons with Attribution and concerning abuse moderation In Chat the word Etherpad should be replaced automatically with the writer s name The Chat must be visible to the teacher in order to manage bullying Each posting needs to show the contributor s name in order to stop abuse Remove the crossed eye icon Please check in every case Subsequently fixed Essential to have Essential to have Essential to have 10 Table 4 Item 10 11 12 13 14 Casemaker training workshop work by the researchers on the software developer s bug action list as posted on Podio Phases action list 19 March 2015 When deleting a case the cancel button says app cancel_button When deleting a case it says delete in the field where you should type in delete remove the pre printed delete Alignment of clone button is wrong Back button when in creating case flow Delete from teacher gt Rename to Cancel publication2. a sample case study to test the Casemaker platform The case used concerns a primary school which can no longer afford to maintain its swimming pool that was paid for by the Parent Teacher Association Six options for change are offered by the head teacher each is accompanied by a short video clip less than 1 minute of a parent protesting that the option is unfair to their child None are positive The students are asked to consider and view each option in turn using the annotation function to record pros amp cons This is a collaboration space students can see each other s comments After viewing all 6 options a discussion is held online and Face to face The analytics on the Casemaker platform use the participants annotations to indicate the least worst option The discussion continues until a consensus is reached about the option to be announced by the Head teacher During this process the Casemaker researchers collect and record the students feedback manually by audio recording and on the Casemaker system 1st Casemaker training workshop BCU amp Cass 20 March 2015 1030 Students depart with luncheon voucher for Millennium Point cafeteria 10 30 1300 the BCU and Cass researchers assisted by 2 teachers from the Centre for Enhancement of Learning and Teaching review the collected data on the student experience The 37 observations are tabulated marked up with a recommended action or posted online as a bug report S
3. also update text in the popup In step 2 where it says Case files rename to Attach case files If the case is not split rename Split A to Heading and rename This is the title of the Split A to Enter the title here On thank you page Change Your teacher case to Your case Change user manual link to link directly to the PDF version of the user manual open new window download the manual and put it on the azure server and link to that instead Make sure there is a back button when you are in the progress of publishing a case Back button in the bottom of analytics area Favicon is a star should be the Casemaker icon Annotate gt Rename to Save annotation On a case a PDF has been uploaded the icon for the file looks a bit weird and also when viewing it as a student the file does not open 1st Casemaker training workshop BCU amp Cass 20 March 2015 Researchers feedback 20 March 2015 Done Tested Done Tested Done Tested Not understood Fix awaited Fix awaited Fix awaited Fix awaited Fix awaited Fix awaited Fix awaited Fix awaited Fix awaited Can t review because all PDF files have been deleted please restore 11 15 16 17 18 19 20 21 22 23 24 Buttons should be more consistent green red etc Video images is fine to show directly in the case content area but all other fi
4. so the teacher can see at what point in the video a student made a comment The search function in the annotation area does not work The Report aka Collaboration space button should be nearer the top of the page The Casemaker platform looks tiny on a smartphone A student needs to be able to upload audio comments to annotate his her own content There should be a private messaging feature outside the Collaboration space The ability to make nested comments would be useful Retain individual user ID In the Your report area after activating the icon Show users on this pad all users are currently identified as Etherpad The Your Report and Statistics of analysis buttons are buried below all the comments subscribed in the Collaboration space The platform does not help students to create their own internal spaces for discussion At present students cannot create cases 1st Casemaker training workshop BCU amp Cass 20 March 2015 Satisfactory No action required Satisfactory No action required Bug report submitted Requested if a trivial matter to do The software has not been optimised for smartphone Maybe later No No action required No A Chat function is already provided although it must be made easier to find at a first visit No Too complicated to achieve at this stage This should be fixed Bring these two buttons out and place them above the Collaboration space
5. The platform is not intended to be a social platform No action required Presumably a student wishing to write a case can also register as an author 33 34 35 36 37 1st Casemaker training workshop BCU amp Cass 20 March 2015 Can Casemaker be integrated with Moodle The icons across the top of the Your report box are not self explanatory An explanation obtained by hovering is required In the timeline area one of the icons is blank When signing in the time zone feature does not work in Firefox Can each group of say 6 students ina cohort see the comments by other groups in the same cohort This is beyond the scope of the project but if when the software goes open source it might become possible This is essential Bug report submitted Bug report submitted No But this is a desirable and worthwhile capability Table 2 Casemaker training workshop the Top 5 vital issues Item Observation 1 It is essential to provide an undo capability to enable unintended deletions to be corrected by the user The platform must declare clearly that all Casemaker cases are provided and available subject to Creative Commons with Attribution 2 The basic grey on grey user interface needs brightening up to improve legibility and accessibility options are required 3 A tool tip is required for each box or feature that provides very brief information by clicking on an adjacent icon or by hoverin
6. and Teaching Kerry Gough Sunisa Noochouy Proceedings This training workshop deployed a multi media six part case study situated in BCU s Shareville environment to enable a group of 21 BCU undergraduate students and 2 BCU teachers to experience and test the Casemaker platform During this process the Casemaker researchers collected data on the platform manually and via audio recording The research team then reviewed and analysed the findings categorised these as bug reports or proposed remedies posted the bug reports and went through all pre existing bug reports in real time interactions with the Casemaker software developers in Denmark and India These data are presented in Tables 1 to 4 appended below To supplement and validate these data the edited transcript of the audio recording follows separately Immediately after the workshop the student participants collaborated in a detailed survey see Questionnaire proforma attached To view the wealth of valuable and insightful data that resulted please view the two attached files The data is analysed and summarised in Summary Responses The detailed comments of the participants are presented in the Spreadsheet of Responses Agenda and Timetable 08 30 09 00 Reception and participants registration on the Casemaker platform 09 00 09 10 Introductions and explanation of the purpose of the workshop 09 10 10 30 BCU students and staff work on
7. ayed the previous day when the case was set up Students asked for help with navigation via function buttons i e by hovering to get explanation of function Is there any abuse protection Students can see each other s annotations and this could lead to bullying A student can delete another student s annotations A student on one group in a cohort could send the solution to a case to a student in another group of the same cohort The system allows anonymous annotations All entries should be identifiable The student needs to be told to click on Assignment amp Tasks to see what is to be done Student access to the analytics functions is not obvious It is there but almost hidden A student wanted to add a file or image to her annotation When adding text in the annotation space the box size is too narrow and text does not wrap The box width then widens randomly 1st Casemaker training workshop BCU amp Cass 20 March 2015 Researchers proposed remedy On the day the videos were opened from a folder on BCU system and made available via a different browser through the PC projector Bug report submitted for permanent fix check with usual browsers Enable hovering to get explanation of each function Some form of abuse protection is required Deletion should only be possible by the author of an annotation This may not apply in a social sciences case no one right answer but could e g in a c
8. ee Table 1 appended below 13 00 Lunch 13 30 15 30 researchers from BCU Cass amp CELT review the observations and the bugs encountered by students and staff and identify the 5 most vital issues See Table 2 appended below Then review the 16 bugs encountered during the morning session see Table 3 appended below together with all pre existing bug reports revisited at https podio com phases workshops casemaker test apps bugs These are either restated as open or tested and closed by means of real time online interactions with the software developers in Denmark and India The outcome was 91 bugs closed 4 on hold 6 fixed and ready for testing 9 open The same treatment applied to the software developers updated bug report list posted on Podio dated 19 March 2015 following their meeting with the project manager on 10 March See Table 4 appended below 15 15 15 30 Tea Coffee 15 30 16 30 researchers from BCU Cass amp CELT clean up the data base of case studies currently on the Casemaker platform by deleting where possible redundant superseded or draft cases A 4 part case by Cass Rotary Watches uploaded to test the Casemaker A B C split case feature 16 30 Close 1st Casemaker training workshop BCU amp Cass 20 March 2015 Table 1 Item 10 Casemaker training workshop the Student experience Student s spoken observation Video clips would not play they had pl
9. ent said Keep the pages clean with no bells and whistles it s not Twitter Could use the Twitter hash tag protocol in the collaboration space to direct a comment to a particular 1st Casemaker training workshop BCU amp Cass 20 March 2015 It is essential that all student activity must be visible to the teacher Re label the button Collaboration space This is not the intended purpose of the Casemaker platform Institutions have other tools for polling No action required Provide an option for the user to change the background and text colours e g black text on yellow background as used by many barristers Satisfactory No action required No No action required The Assignment amp Tasks and button should appear first then the introduction text then the button for relevant exhibits The list of participants is not required on this page only the date is required Label the Case Progress bar with text to say e g Increase or decrease the length of this blue bar to signal to the teacher how far you feel you have progressed up to this point Agreed No action required Nice to have maybe later 21 22 23 24 25 26 27 28 29 30 31 32 person s The annotation function is very good It removes the need to have a dedicated Facebook page for a group of users Although the videos did not work during the text the video player and the annotation function are linked
10. f BIRMINGHAM CITY X F5 University g 54 J Cass Business School 5 4 CITY UNIVERSITY LONDON www casemaker dk MINUTES of the 1 Casemaker training workshop for students amp staff Co delivered by Birmingham City University and Cass Business School City University London at BCU s Parkside Building in Birmingham on 20 March 2015 Present Project researchers as co facilitators Mark Hetherington BCU Dario Faniglione BCU Clive Holtham Cass Nigel Courtney Cass Student participants Name Course John Duddy BSc Information and Communications Technology Megan Caulfield BA Media and Communications David Wilks CPS ETechnologies Huma Mian BA Media and Communications Thomas Williamson BA Media and Communications Mihai Andrei Tiu BA Marketing Advertising amp PR Raushni Abraham BA Media and Communications Pamela Okanyere LLB Law Ross Whitehouse BA Media and Communications Liam Sorta BA Computer Games Technology Afia Farzhana BA English Bakhtar Ara BSc Psychology Mahbuba Begum BA English Susan Aspinall BSc Nursing Cameron Marshall BA Visual Communications Asja Ivanova BSc Criminology and Security Studies Jacob Shipley BSc Digital Forensics Alex Gittings BSc Computer Networks Martin Palmer BEng Mechanical Engineering Nathan Orchard BEng Mechanical Engineering Adewale Alabi BSc Nursing Niall Murray BSc Automotive Engineering Staff participants from BCU s Centre for Enhancement of Learning
11. g the cursor over the mystery object If required the researchers can supply text for each instance 4 In the student dashboard the sequence of information blocks should be Case introduction no need for the list of participants here just the date Case content brief description of the case To the right of Case content should be the Collaboration box currently labelled Annotations Assignment amp tasks and why is the Add co writer option offered here Case exhibits i e attached files 5 The buttons for Your report and Statistics of analysis are buried deep inside the box for shared student responses and should be repositioned outside this box The student s Report should be visible to the teacher currently it is not NB Once the software has been updated and finalised for release to the public the researchers recommend the production of a revised User Manual to be linked to the button now on the front page 1st Casemaker training workshop BCU amp Cass 20 March 2015 Table 3 Item Casemaker training workshop the bugs encountered Student s observation When in an A B C case the teacher cannot go back to an earlier section or part A teacher cannot View as student When a case file is a PDF it may not be obvious to the student that they have to click on the file icon and then click again of the filename that appears in the Case content box The video function does not play The annotation box is to
12. hemical engineering case The author of each annotation visible in the collaboration space must be identified Place text above adjacent to the Assignment amp Tasks button to say e g Start here Make the access route obvious This is impractical No action required Bug report submitted 11 12 13 14 15 16 17 18 19 20 The students collaboration tool represented by a timeline is not accessible from the teacher dashboard The Report button for students the label Report does not suggest the purpose of the button which is to provide access to a shared collaboration space The platform could be used to poll students issues and concerns as well as using it as a teaching support tool Accessibility visibility The grey on grey colour scheme is very subtle and almost illegible in certain lights It needs to be more inviting and offer personalisation the pie chart in analytics shows which students are participating and to what extent In the teacher s dashboard it should be possible to personalise the look amp feel e g change the background to an image In student view the opening page of a case needs to be made much clearer so students know exactly what they are required to do All the students were baffled by the blue Case Progress bar It needs to be labelled to state its purpose In response to some students asking for features enabling personalisation one stud
13. les should just be downloaded directly when clicking on the case files not open in the case content area and then the user has to click there again to download it Annotations gt move edit and delete under the name When scrolling in the annotation area there is two scrollbars appearing make sure they don t appear Make it possible to attach files to teaching notes Make paste without formatting in the editor All Bugs reported to date in Casemaker bug reporting space Additional issues identified during a final review of the proceedings before closing this training workshop A teacher needs to be able to alter a case by another author by cloning it In order to save an uploaded case an author must tick a box to allow cloning subject to Creative Commons with Attribution When a teacher is able to clone another author s case as a new instantiation s he must be able to update it and add or remove exhibits 1st Casemaker training workshop BCU amp Cass 20 March 2015 Not understood There is no discernible reason for the colours used there are also some blue buttons Done Tested Done Tested Only need the vertical scroll bar Done Tested Add a Clear formatting icon and offer the option to format Heading 2 Heading 3 All these 110 bugs were reviewed and the results marked up in the online bug reporting tool on 20th March The outcome was 91 bugs closed 4 on hold 6 fixed and ready for te
14. o small and clips off text on the right hand side it then changes size when one goes to the next section Why are there annotation boxes for each part of an A B C split case Clicking on the Expand video button doesn t work you have to click twice Need a refresh button for the annotations box to be re labelled Collaboration space so the student can keep up with other students postings Alternatively provide an automatic refresh every 30 seconds A student was able to export and save work but was unable to do it again because could not retrace the relevant 15t Casemaker training workshop BCU amp Cass 20 March 2015 Researchers proposed remedy Essential to fix Subsequently changed but now offers only limited functionality For example a teacher can see the case analytics and can add remove students in a group but cannot see the Timeline information relating to the student s activities Full functionality is essential It should be possible to open the PDF with a single click Essential to fix and check that it works in all the usual browsers Essential to fix Because a teacher may release the sections over an extended period No action required This may be because the video function was not working If not essential to fix This would be nice to have Not essential All icons need an explanation 10 11 12 13 14 15 16 1st Casemaker training workshop BCU amp Cass 20 March
15. sting 9 open Required Required Required 12
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