User`s Guide - Epson America, Inc.
Contents
1. ON EXCEED YOUR VISION PS 500 Users Guide Introduction Thank you for purchasing the PS 500 To use the device make sure you read the User s Guide and he Quick Start guide Trademarks EPSON is a registered trademark EPSON Exceed Your Vision is a registered logomark and Pulsense is a trademark of Seiko Epson Corporation Microsoft and Windows are registered trademarks of the Microsoft Corporation in the United States of America and other countries The Bluetooth word mark and logos are the registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Seiko Epson Corporation is under license Android is a trademark of Google Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Caution e Unapproved copying of part or all of this manual is strictly forbidden e The content of this manual is subject to change without prior notice e Epson America Inc cannot accept any responsibility of mishandling due to errors in the documentation e Epson America Inc cannot accept any responsibility for malfunctions that occur due to ignoring the content of the documentation the device being handled inappropriately repairs or modifications performed by a third party System requirement Please check the link below for the latest smart device compatibility epson com psdevice2. Other functions e 36 Notification settings The PS 500 can alert you of e mails calls or schedule notifications received on your smart device ii ii 30 4 The notification settings must be set in PULSENSE View See Help section in the PULSENSE View app for details Note The PS 500 must be connected via Bluetooth to your smart device Some additional settings might be required in the Notifications Settings of your smart device See your smart device manual for details Some Android devices may not support this function Wake up alarm You can set a sleep phase alarm to wake you at a light sleep phase making it easier to wake up You need to set the alarm time and a window time during which PULSENSE can wake you up For example you set 7 00 AM as your alarm time and 30 minutes as your window PULSENSE will vibrate to wake you from a light sleep phase between 6 30 and 7 00 Vibration must be enabled in your PULSENSE View settings Other functions e 37 Fitting adjustment The PS 500 has a tool to correctly adjust the strap for optimal heart rate reading Make sure heart rate sensing 5 turned off 1 Wear the product loose remember the wrist band hole number then hold the B button for about five seconds 10000000000 10000000000 0 Note Try to keep your arm as still as possible If you move too much the screen will go back to step 2 Other functions e 38 d Once the first
3. temperature is too low Try these tips to facilitate heart rate detection Try to keep your body and arms still Position the arm below your heart Do not cross your arms Wear the product snugly around your wrist Tighten the wrist band if your pulse is not measured correctly Wear the product closely around your wrist Tighten the wrist band if your pulse is not measured correctly and warm your wrist and fingertips if they seem cold 2 Once detection is complete your heart rate is displayed on the screen as shown below H OH 10 23 l H Tue e 22 Heart rate zones You can check your heart rate zone using the products LEDs Settings can be adjusted via PULSENSE View to determine when the LEDs illuminate LED W II Of max heart rate 0 40 70 80 Anaerobic 90 100 Maximum Note Your initial heart rate zones are calculated by your profile data When wearing the PS 500 overnight the heart rate zones will be adjusted according to your resting heart rate LED of max LED settings heart rate FLASH _ OF EA 3 gt gt 6 e 23 10 9 80 89 Ab 90 Blinking Faster Note You can check your real time heart rate updated every four seconds in the PULSENSE View app Swipe the tab located in the middle at the top of the screen to the bottom in order to display the real time meter How yo
4. bar is recorded and Next is displayed tighten the wrist band by one setting and repeat steps 2 and 3 5 Once the measurements are complete adjust the wrist band to the highest setting for best results Other functions e 39 Maintenance Looking after your device on page 41 Replacing the battery on page 41 Updating the firmware on page 41 Maintenance e 40 Looking after your device Clean the PS 500 regularly Wipe your product with a damp cloth remove the moisture with a towel then let it air dry Important Avoid water sweat or dirt build up between your skin and the product as it could lead to skin irritations About the wristband The wristband is made of silicon which could lose its elasticity and color over time Replacing the battery You cannot replace the built in rechargeable battery Updating the firmware You may be able to solve problems that occur by updating the firmware We recommend using the latest version Important When updating the firmware the collected measurement data may be deleted and settings may be initialized For more details on updating the firmware using your smart device see the following websites epson com support ps500 U S or epson ca support os500 Canada Before updating the firmware upload your measurement data using the PULSENSE View app or PS Uploader Maintenance e 41 Appendix LT Product specification on pag
5. communicates with your smart device via Bluetooth Smart technology While the product is connected to the smart device the Bluetooth icon will be displayed as shown below Bluetooth status Bluetooth OFF Flashing Not connected to smart device Connected to smart device Vibration icon gt gt When vibration is set to ON the icon is displayed on the time screen Set up and basic operation e 13 Getting started Recording your data Important To record your data it is necessary to register your device with the PULSENSE View web using the PS Uploader application or smart device application ata Calculated Heart rate Reads and records your heart rate from the changes in light reflected through the blood vessels in your wrist Calories Calculates burned calories based on body motion and heart rate information When heart rate measurement is disabled the PS 500 will calculate calories burned based on body motion only Records the number of steps using the accelerometer The approximate distance is calculated based on your step count and height Note Irregular arm movements may affect the steps and distance counters Waking your product from battery protection mode Important You need to charge the product before using it for the first time The product automatically turns on while being charged Make sure that charging is complete before using your device T Attach the PS 500 to the c
6. need to set up a PULSENSE View account and follow the on screen instructions For users Who For users who want to create an account Copyright C Seiko Epson Corporation 2014 All rights reserved Set up and basic operation e 19 Using your PS 500 This product measures heart rate and activity 24 hours a day tracking your steps distance calories sleep quality and heart rate across five zones helping you to make better lifestyle choices LF Heart rate measurement on page 21 Menu navigation on page 29 Language setting on page 35 Using your PS 500 gt 20 Heart rate measurement 10000000000 000000000 1 While wearing the product press the A button Heart rate detection starts and a progress bar is displayed the PS 500 cannot detect the heart rate within one minute the device will vibrate and an error message will be displayed If the device does not detect your heart rate within three minutes the product will vibrate longer and an error message will be displayed The PS 500 will then stop the heart detection Press the A button to start the heart rate detection again e 21 the heart rate can t be detected The following vibration if enabled and messages are shown when your heart rate can t be detected Message Description Solution Pressure The device is not being worn Error correctly The device is not being worn correctly or your skin
7. Display screen without measuring heart atel eee eee e 27 BaCKION Sse TT 28 29 Navigating Ne 1 8 29 Checking your heart rate range in the fat burning 20 31 tia ceakuots pacman 32 O A 34 ViBraton seling anian E aes 34 OWEN OM T E A sundae nae eesaes ore eens 34 eee mene oo a ae NCE Pe E RN eae oe eee 35 LANGUAGES 0 35 Other functions 36 a T 37 37 0 38 Maintenance 40 Contents e 4 LOOKING alien your devte H TTT 41 41 Replacing the Dater ienie eete teen Sen iedeiees oes N a eee 41 2 41 Appendix 42 E A 43 0 43 43 Troubleshooting 44 45 nn SOIMING TTT TTT 46 47 0 N EEN 48 Contents 6 5 Using this device safely Make sure you read the documentation Quick Start guide and User sGuide first before using this product safely The product may malfunction or an accident may occur if it is handled incorrectly Keep the documentation handy to help you resolve any problems When taking this product out of the country of purchase check the laws and regulations in the destination country before you travel This product is not intended for use to diagnose prevent or treat disease or other conditions and is not a medical device Symbols in this manual The following symbols are used in this manual to indicate possible dangerous operations or handling Make sure y
8. Make sure that the product is within three feet one meter from the smart device and the battery is fully charged Note Turn on Bluetooth on your smart device Ensure your smart device is connected to the internet PULSENSE View Icon L EPSON Set up and basic operation 5 17 3 Set up your PULSENSE View account by following the on screen instructions PULSENSE View Epson Sensing ID Email Password K Forgot your password Create an account Once you have created your account and completed your profile follow the on screen instructions to pair your PS 500 with your smart device Device pairing Push B tuhon display the Huslooth manu Tap twice to display the ree fie Golnng croc Device painng rim Beat ai F Oreck the sama HO Device is paired Bluetooth Pairing Request PS 500 442 would like to pair with your Phone PS Cancel Fair PS 500 You see Complete on your PS 500 when pairing is successful Set up and basic operation 5 8 PC User 1 Download PS Uploader from epson com support ps500 U S or epson ca support ps500 Canada 2 Run the installation from the downloaded file After installing PS Uploader will open automatically You can see PS Uploader icon in the system tray PS Uploader icon 0 4 Insert the cradle s USB cable into the USB port of your PC You
9. and basic operation Follow these instructions to use your device What s in the box on page 1 LT o perating buttons and functions on page 12 Getting Started on page 14 Initial configuration on page 17 Set up and basic operation e 10 What s in the box 00 860 rate 10000000000 10000000000 U 4 Quick Start Guide Options You can purchase the following optional accessories AC Adapter E12E204001 SFAC04 Set up and basic operation e 11 Operating buttons and functions Battery icon Bluetooth icon Vibration icon Contact point A button B button LEDs DD gt Se SS A button Start Stop heart rate measurement B button Check recorded data Hold down B to return to the previous screen Contact point Contact point for charging LEDs Blue amp Orange The LEDs on the PS 500 light up or flash to indicate the current heart rate zone you set your target in PULSENSE View you can check your progress when the zone Is displayed on the screen You can cycle through the measurements by pressing the B button TAP operation Tap the screen once to turn the backlight on Tap the screen twice to return to the main menu Set up and basic operation e 12 Icons Battery icon 20to 36 hours 12to 20 hours 3to 12 hours 0 to 3 hours Important Remaining time may vary depending on usage Bluetooth icon This product
10. ce Check smart device compatibility eposon com PSdevices Ensure your smart device is connected to the Internet Remove any other product that could interfere with the Bluetooth communication a e 33 LED settings Press the B button and select from FLASH ON OFF and press the A button to confirm your selection For more information about the LED patterns see Heart rate zones page on23 Vibration settings ir Vibrate Vibrate Press the B button to select ON or OFF then press the A button to set your selection ON Power off Power off Turn off PS 500 Power off Run Back to the previous screen Hold down B To turn the PS 500 on again Press the A or B button Attach the product to the charging cradle Note Even if not in use the product should be charged at least once every 6 months Failing to do so might affect the performance of the rechargeable battery e 34 Firmware it Version Version Language setting The following languages are supported Japanese English French German and Traditional Chinese Go to Settings gt Regional Settings in PULSENSE View to select your language Press the A or B button to select the settings for your device e 35 Other functions LT Notification settings on page 37 Wake up alarm on page 37 Fitting adjustment page 38
11. e 43 Appendix e 42 Product specification Device specifications Specification PS 500 1 77 in x 1 38 in x 0 55 in excluding sensor unit Size LxWxH 45 mm x 35 mm x 14 mm excluding sensor unit Weight Approx 1 55 02 44 g 5 51 in 7 48 in 140 190 mm Connectivity Cradle specification Specification Operating Temperature 23 F 95F 5 C 35 C Recharge update PS 500 data through PC AC adapter Specifications E 126204001 SFACO4 AC 100 240V 50 60Hz Output DC 5V 1 0A Appendix e 43 Troubleshooting This section explains how to solve problems that occur during use CT Caution on page 45 LT Problem Solving on page 46 System reset on page 47 Where to get help on page 48 Troubleshooting e 44 Caution Do not use the charging cradle USB cable or AC adapter if they are damaged faulty or contaminated by foreign material such as dust water or dirt Do not use any adapter other than the specified adapter for charging charging becomes unstable clean the contact points on the device and cradle with a damp cotton swab device operations becomes unstable or if data transfer is not possible perform a system reset by connecting the product to the cradle Exercise according to your physical capabilities Stop exercising and consult your doctor if you feel unwell during exercise Persons with high skin sensitivity eczema allergies or a
12. ide or e mail Epson Telephone support services Call 562 276 4394 U S or 905 709 3839 Canada Support hours are 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Troubleshooting e 48 CPD 42362R1 Troubleshooting e 49
13. ing and sweating it is important that you take care of your skin and your product according to these instructions Prolonged wearing of your product without proper care could lead to skin irritation or rash Please follow the precautions below to ensure full enjoyment and benefit of your Pulsense product 1 Keep Pulsense and skin clean 2 Keep Pulsense and skin dry 3 Give skin a rest and some air N caut lon Persons with high skin sensitivity eczema allergies or asthma may be more likely to experience skin irritation or an allergic reaction from the Pulsense product or similar products Even persons without such conditions may start to experience redness or skin irritation on wrists from prolonged use or if the product is not cleaned regularly as indicated above If you experience such symptoms Stop wearing and remove your Pulsense product immediately Do not put it back on If symptoms persist for more than 2 3 days after removing the Pulsense product consult a dermatologist Make sure to follow the wear and care instructions above Ulna bone Set up and basic operation e 16 Initial configuration Smart device user 1 Search your smart device s app store for Epson PULSENSE View free and then install it Check that Internet communication and Bluetooth are enabled in your smart device Check the operating instructions for your smart device for the configuration method 2 Start Epson PULSENSE View
14. ing cradle Z Looking after your device on page 40 The product or cradle might be faulty Immediately stop using the The product and charging cradle product and cradle and contact Epson heat up while charging A charaina error is displayed Charge in a location with a temperature of 23 F 95 F 5 C 35 C wore the product while The product is water resistant to 3 atm The product is not designed for swimming or diving swimming or diving Temporary clouding will not affect the product and you can continue to use it If the clouding does not clear up after some time water may have entered the product and your product s integrity may be compromised The inside of the glass where the sensor is located is cloudy Data is not updated even though the product is connected to a smart device Refer to the Bluetooth section in this manual to resolve pairing issues Troubleshooting e 46 System reset If device operations become unstable perform a system reset by connecting the product to the cradle Charging resets the system and returns the product to normal operation this suggestion does not solve your problem check LF Problem Solving on page 46 Troubleshooting e 47 Where to get help Internet support Visit epson com support ps500 U S or epson ca support ps500 Canada for solutions to common problems You can get tips usage information and FAQs download utilities view the User s Gu
15. ot disassemble this product and do not attempt to repair this product yourself It may cause an electric shock or accident Do not leave this product within reach of young children N caut Persons with high skin sensitivity eczema allergies or asthma may be more likely to experience skin irritation or an allergic reaction from the Pulsense product or similar products Even persons without such conditions may start to experience redness or skin irritation on wrists from prolonged use or if the product is not cleaned regularly as indicated above If you experience such symptoms Stop wearing and remove your Pulsense product immediately Do not put it back on f symptoms persist for more than 2 3 days after removing the Pulsense product consult a dermatologist Make sure to follow the wear and care instructions above Avoid water sweat or dirt build up between your skin and the product Clean as directed in Looking after your device on page 41 During sleep your wrist may swell loosen the band by one setting if it becomes tight Using this device safely e 7 N caut The cradle cords included with this product contain chemicals including lead Known to the State of California to cause birth defects or other reproductive harm Wash hands after handling This notice is provided in accordance with Proposition 65 in Cal Health amp Safety code 25249 5 and following Note Please note
16. ou understand these warnings before using the product A warn ing This symbol indicates information that if ignored could possibly result in serious personal injury N caut lon This symbol indicates information that if ignored could possibly result in personal injury or damage the product Indicates things you must or must not do Ignoring these instructions or mishandling the device could cause malfunction or operational problems Indicates additional explanations and related information Indicates related pages Click the link in blue text to display the related page Using this device safely e 6 Notes on using the product and components N marning Exercise according to your physical capabilities Stop exercising and consult your doctor if you feel unwell during exercise This product is not intended for use to diagnose prevent or treat disease or other conditions and is not a medical device you have any concerns consult your doctor before using this product Do not keep your eyes on the device while exercising Pay attention to your surroundings while using the device Do not use or store this device in the following environments locations with very high or low temperatures or humidity near volatile substances dusty places near a fire or near strong magnetic fields for example near a loudspeaker Doing so may cause electric shock fire or the product may malfunction or be damaged Do n
17. ove pairing information from the PS 500 and your smart device by following these steps 1 Delete pairing information from PS 500 Enter the Bluetooth menu by tapping the product once and press the A button Bluetootn Completed 2 Delete the pairing information from PULSENSE View 1 Open PULSENSE View 2 Go to the settings and pairing menu 3 Delete the PS 500 3 Delete pairing information from your smart device Go to the Bluetooth menu of your smart device and delete the PS 500 e 32 Pairing issues When using the product for the first time check the following Attach the PS 500 to the cradle to wake the PS 500 from battery protection mode Enable Bluetooth communication on your smart device Check smart device compatibility eoson com PSdevices Ensure your smart device is connected to the Internet ON i Remove any other product from the area that could interfere with the Bluetooth communication If pairing is lost or the PS 500 has been paired with another smart device check the following 1 The PS 500 may already be un paired you need to un pair your device tap the screen twice then press the B button to enter the Bluetooth menu Confirm your selection by pressing the A button The PS 500 already been deleted from PULSENSE View The PS 500 already been deleted in the Bluetooth settings of your smart device Make sure Bluetooth communication been enabled on your smart devi
18. radle 1 Hold the top and bottom of the cradle to open itas shown below 2 Make sure that the terminal on the PS 500 is facing up and then attach the cradle Set up and basic operation e 14 882R99eee0cccg00G0 2 Charging the product 2 1 Using a PC Insert the cradle s USB cable into a free USB port on your PC you are connecting the cradle via a USB hub it may not charge Connect the cradle s USB port directly to the USB port of the PC instead Note Some PC USB ports may not support the charging function 2 2 Using an AC adapter Connect the cradle to the optional AC adapter then insert the AC adapter into a power outlet Note An orange LED is shown while charging and the LED changes to blue when the PS 500 is fully charged INI 7 iii Charging takes approximately 2 5 to 3 5 hours to complete however the duration may vary Important Please note that even if not in use the PS 500 should be charged at least once within a 6 month period Set up and basic operation e 15 Failing to do so might affect the performance of the rechargeable battery The battery is not replaceable Wearing the PS 500 When wearing the product make sure it does not touch the ulna bone on your wrist Your Pulsense product is made from materials commonly used in watches and other consumer products Since you may wear your product over extended periods including when you are exercis
19. s Note PS 500 uses Bluetooth Smart to transfer data to PULSENSE View Uploaded data can be seen via PULSENSE View for Web at go wellness epson com Uploading data Use the PULSENSE View for iOS or Android on your smart device Your data will be transferred via Bluetooth Smart Introduction e 2 Use the PS Uploader application on your PC to upload data Windows only Log onto PULSENSE View for iOS or Android on your smart device Log onto the PULSENSE View web application Note To charge the PS 500 a USB port is required You can use the USB port on a PC or the optional AC adapter Use only the specified AC adapter E12E204001 SFAC04 Introduction e 3 Contents Introduction 2 WAST 2 2 aise Wegainaeed aw oos sa natsadsondanancaes 2 Contents 4 Using this device safely 6 SV IMDOIS MARIS a 6 Notes on using the product and COMPONENMS ccccecseeceeceeeeeeeeeeeeeeeeessaaeeeeeaeeees 7 NOTES USING Me Cradle s dae aada 0 tina 8 Set up and basic operation 10 Whats inthe OX TTT 11 OOM Sos A HEH 11 12 0 season R 13 GS tared TT 14 Recording AAEE N 14 Waking your product from battery protection 06 sss sese eee 14 Wearing the PS 500 16 T 17 TRT dee eH TT 17 ETT a ac uns tae ees aaa Suante tae tale sane nena 19 Using your PS 500 20 Heart rate 21 Display screen in the heart rate measurement 006 eee 26
20. sthma may be more likely to experience skin irritation or an allergic reaction from the Pulsense product or similar products Even persons without such conditions may start to experience redness or skin irritation on wrists from prolonged use or if the product is not cleaned regularly as indicated above If you experience such symptoms e Stop wearing and remove your Pulsense product immediately Do not put it back on e f symptoms persist for more than 2 3 days after removing the Pulsense product consult a dermatologist e Make sure to follow the wear and care instructions above Troubleshooting e 45 Problem solving Check each item Problem Solution 0000000008 Nothing is on the display Before charging the PS 500 it is in battery protection mode Connect the product to the cradle and connect the cradle to a USB port or AC adapter to charge the product and wake your product from battery protection mode EF Getting Started on page 14 The product is not responding Check the battery level and charge the product if necessary The product does not charge Charge in an environment where the temperature is 23 F 95 F 5 C when itis put in the cradle 35 C Charging stops frequently Ensure your PC can provide power over USB you are connecting the charging cradle via a USB hub it may not charge In this case connect it directly to the USB port of the PC Clean the contact points of the product and charg
21. that even if not in use the PS 500 should be charged at least once within a 6 month period Failing to do so might affect the performance of the rechargeable battery Notes on using the cradle Do not use the charging cradle AC adapter or USB cable if they are damaged faulty or contaminated by foreign material such as dust water or dirt Do not use any adapier other than the specified adapter for charging N arning In areas in which usage is restricted such as on airplanes and in hospitals follow the rules and regulations provided such as in flight announcements Do not use the device if you have a surgically implanted medical device such as a cardiac pacemaker Do not bring the device into an operating room or intensive care unit and do not use the device near medical equipment Radio waves from the device may interfere with electronic medical equipment causing the equipment to malfunction This device is equipped with Bluetooth Smart technology When operating supported heart rate monitors or smart phones this function wirelessly sends and receives heart rate measurement data to the device This device has been certified as a wireless device based on the Radio Law Therefore the following acts may be punishable by law Disassembling or remodeling the device Using this device safely gt 8 LO Removing the verification or certification number for the device Using this device safely e 9 Set up
22. ts on the screens below Press the B button to change the display HR 1123 kcal Calories burned Time and date 13123 Steps Steps Distance calculated by steps e 7 Backlight Tap the screen of the PS 500 once to turn the backlight on e 28 Menu navigation Tap the screen of the PS 500 twice to enter the menu ag Navigating the menus Once you are in the menu press the B button to navigate between the sub menus Press the A button to enter a sub menu If you want to return to the time screen hold the B button 10000000000 10000000000 e 9 Zone Menu Bluetooth Menu Systems Menu Menu Bluetooth Back to Zone Menu Le page on 31 CT page 2 Vibrate Version System Back to LED Le page on 35 Le page on 34 e 30 Checking your heart rate range in the fat burning zone You can check which heart rate range you have to be in to enter the fat burning zone in the Zone menu Press the A button once in the Zone screen a a Go back to the previous screen e 31 Bluetooth settings Pairing Enter the Bluetooth menu to pair with PULSENSE View or PS Uploader Note Make sure that the product is within three feet one meter from the smart device Your smart device needs to be connected to the Internet to complete pairing Pairing Bluetooth Completed Un pairing You can rem
23. ur heart rate measurement is being used The PS 500 continuously monitors your heart rate and uses this recording in addition to your body movement to calculate the individual activities in PULSENSE View We therefore recommend having the heart rate detection enabled all the time not only during exercise For more information go to the Help section in the PULSENSE View app e 24 Stopping and starting heart rate measurement Manual 1 To stop measuring your heart rate press the A button 2 Confirm by pressing the A button again Note the A button was pressed accidentally it will return to the time screen after 10 seconds You can also hold the B button to return to the previous screen Automatic you remove the PS 500 and no movement is detected the device will automatically enter sleep mode e 25 Display screen in the heart rate measurement mode While in heart rate measurement mode you can check your real time heart rate data and statistics on the screen Press the B button to scroll through the screens Time in fat burning zone Calories burned i i 13123 Steps Steps Distance calculated by steps Privacy screen Displays time and date without showing heart rate value Heart rate and zone indicator e 26 Display screen without measuring heart rate When heart rate measurement is disabled you can check the following measuremen
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