SAM-DIY-Security-Kit-User-Manual-F1304-1
Contents
1. Touch Keypad I 2 3 4 5 6 e 7 8 9 e 0 D 9 6 6 alll Arm Disarm Loudspeaker Tamper Switch Buzzer MIC Record Voice Memo Call Enroll Sensor Stay Arm Home Mode SIM Card Slot k l A Input for Wired Sensors SSS GND 24 hour zone ellz2 Input for Wired Sensors Soro IlGnD normal zone u Wheliecsa Output for IGND Electronic Lock zz SPK Output for Wired Siren JIGND J lt 500mA H H m Adapter Interface 3 Plug In Adapter Here ko 0o ne niron g bs INSTALLING SAM CONTROL PANEL Ff Gently open the battery bay coverat back of panel with a coin See dia 1 1 Remove from protective sleeve and peel off mask N Insert power adapters barel plug to adaptersocket Plug power adapter into wall power outlet ON OFF Side the power switch to the on position Gently close the battery bay coverat the back of the panel N OO Ww A wW For wall mounting screw the mounting bracket to the wall making sure the power adaptercable Is underthe bracket Connect the panel to the bracket Make sure the power adapter cable is between the bracket and control panel 8 The Disarm key will light up 9 GSM Indicator will start to flash every second until the GSM Cellular connection is established after which the indicator will flash2. Send 0086 to change language to Chinese of SMS Reply You Will Receive PRBS EMD Send 0001 to change language to English SMS Reply You Will Receive Set English successfully Send 0034 to change language to Spanish SMS Reply You Will Receive Se fij bien idioma espa ol one DELETE ALL WIRELESS ACCESSORIES BY SMS Send this operation code SMS Reply You Will Receive from your smartphone 1 oe Ques Delete wireless accessories successfully Or pressthe Tamper Switch 3 times within 3 seconds The accessories willbe cleared after two beeps Once the accessonesare deleted they will need to be re enrolled DELETE ALL RFID KEYFOBS TAGS BY SMS TEXT MESSAGE Send this operation code from your smartphone SMS Reply You Will Receive Delete RFID tags successfully Once the RFID keyfobs tags are deleted they will need to be re enrolled ne RESTORE SYSTEM TO DEFAULT SETTINGS ad BY SMS TEXT MESSAGE Send this operation code from your smartphone SMS Reply You Will Receive System has been restored to factory settings Press the Tamper Switch 5 times within 3 seconds System will be restored to its factory default Once the system is restored to factory settings you will have to re enroll all accessories to the SAM C5 ne ARM AND DISARM BY PHONE CALL ARM Call the wireless keypad numberand hang up
3. 4 Call Back Voice Memo 00 Settings Inquiry 22 Store Phone amp SMSNo ne Send thisoperation code from your smartphone SMS Reply You Will Receive 5 Store Alarm Phone No 6 Store Alarm SMSNo 7 Store SMS No for RFID Tags 8 Store Speed Dial Phone No Q Store Duress Phone No 222 System Setups Send this operation code from your smartphone SMS Reply You Will Receive 91 99 Zone Name 101 104 RFID Tags SMS Notice 11 Exit Delay Time 12 Entry Delay Time 13 Siren Volume 14 Siren Ringing Time 15 Disarm Password 16 DuressCode 17 Upload Regular Report of Signal Strength DISARM Send this operation code from your smartphone ARM AWAY Send this operation code from your smartphone STAY HOME ARMED Send thisoperation code from your smartphone LISTEN IN TWO WAY TALK Send this operation code from your smartphone SMS Reply You Will Receive System disarmed with all detectors and sensors deactivated SMS Reply You Will Receive System fully armed with all detectors and sensors activated SMS Reply You Will Receive This Stay Home function will arm the panel with PIR motion detectors disabled allowing you to walk around your home with the perimeter doorsand or windows amed This call function allow
4. SAM control panel SAM RFID RFID KEYFOBS TAGS The SAM PFID isa proximity keyfob which allowsa userto disarm the security system by placing it close to the SAM logo within the purple circle on the control panel Thiscan be used forchildren coming home from school workmen or visitors The system can be set to send a text SMS message to a selected cellphone with the name of the userdisarming the system with the RFID keyfob ADAPTER aa The white plug in power adapter is used to provide main power for the control panel The control panel houses two standby batteries which provide power to the control panel forup to eight 8 hoursin the event of a power failure Also Included Brackets Screws Double Sided Tape e29 ae HOW TO GET STARTED SUGGESTED SET UP s 1 Read this user manual thoroughly before beginning Please see diagram below on the suggested set up Every home is different 2 Remove all components from packaging Make sure you do not have any pieces missing If you have a piece missing please retum to the place of purchase foran exchange 3 Be sure you plug in the adapterto the control panel to charge The batteries might not have a full charge when you purchase We recommend charging for at least 12 hours Fale BEDROOM 4 Install system and system accessories LIVING ROOM BATHROOM HOW TO ACTIVATE Please visit www securedbysam com to activate your device You may also cal
5. accompany the product and the product must not have been dissembled or modified without prior written authorization by SAM Proof of purchase may be in any one of the following forms The dated purchase receipt from the original purchase of the product at point of sale to the end user or The dated dealer invoice or purchase receipt showing original equipment manufacturer OEM status or The dated invoice or purchase receipt showing the product exchanged under waranty What does the wananty not cover This Limited Warranty does not cover normal wear and tear of the product orcosts related to the removal installations or troubleshooting of the customer s electrical systems This warranty does not apply to and SAM will not be responsible forany defect in ordamage to a The product if it has been misused neglected improperly installed physically damaged oraltered eitherintemally orextemally ordamaged from improper use oruse in an unsuitable environment b The product if it has been subjected to fire water generalized corrosion biological infestations or input voltage that createsoperating conditions beyond the maximum or minimum limits lited in the SAM product and lightning strikes ea c The product if repairs have been done to it other than by SAM d The product if it is used as a component part of a product expressly warranted by another manufacturer e The product if its original identification trade
6. every two seconds Slide coin here Dia 1 Pd g i nye HOW TO ACTIVATE SAM C5 Please visit www securedbysam com to activate your device You may also call toll free 1 855 325 5005 When you visit www sec uredbysam com please register asa new userto get started The portal is easy to use and provides you instructions on how to activate once you are logged in Again if you have any issues you may also call toll free 1 855 325 5005 CONTROL PANEL FEATURES VOICE MEMO Press to record a 10 second voice memo The purple ring will flash to indicate a voice memo is ready to be played Press to play the voice memo This can also be programmed by sending an SMS text message to the system See Page 24 The purple ring will flash purple to indicate that a message has been received The user can pressthe center circle on the keypad to listen to the voice message The LED indicator stops flashing when the voice message is played Replay the message by touching the centercircle on the keypad Only one message canbe recorded Future recordings will supercede previous recordings one y bs SPEED DIAL s Press the Call Button The panel number dials the speed dial phone number See Page 26 you have stored Press the Call Button amp to end the call PHONE CALL Input phone number and then press the Call Button amp to start the call Wh
7. in the SAM C5 kit should be installed on the doorthat you use most often for entering and exiting yourhome Additional door window sensors can be installed on other doors and windowsas you require The more you use the better your level of security The system can operate with a total of 50 wireless sensors 10 wireless key fob remote controls and 50 RFID tags I CAN T FIND MY OWNER S MANUAL HOW DO I GET ANOTHER ONE You can download a new manual at www securedbysam com or call toll free 1 855 325 5005 one FREQUENTLY ASKED QUESTIONS CONTINUED WHAT IF 1 HAVE A DOOR OR WINDOW OPEN WHEN I M SETTING THE ALARM You will need to close your door or window for the system to am WHAT HAPPENS IF I ACCIDENTALLY PRESS THE PANIC BUTTON ON MY SAM CS REMOTE CONTROL WHILE I M AT WORK Nothing will happen unless you are within wireless range of yourSAM C5 control panel If this isof concem to you consider getting the SAM RCM which hasa cover to prevent false key presses ne Zz N TROUBLESHOOTING THERE APPEARS TO BE NO POWER ON THE CONTROL PANEL 2 Make sure the plug in power adapter isin a working wall outlet some wall outlets are switched by a light switch Checkto see that the plug in wall adapteris plugged into the adapter socket beneath the doorat the back of the control unit See page 17 Check to see that the small black slide switch beneath the doorat the back of the panel isin the On position See page 18 THE C
8. operatesasthe heart and brains of your alam system It has the ability to communicate with all the SAM wireless sensors and remote controlsin yourhome send and receive SMS messagesto and from your cellphone and provide two way voice communications with a cellphone orlandline phone The Control Panel includesa full numeric keypad with specific icons to make the system easy to use The Control Panelcan also receive and store a voice memo See Page 24 SAM 90 WIRELESS WIDE ANGLE PIR MOTION DETECTOR The SAM 900 is an intelligent passive infrared motion detector designed to detect human movement within an approximate range of 26ft from the detector The SAM 900 includes fuzzy logic to minimize false alarms from unwanted heat sources The detector includesa battery save feature which prevents the detector from Ss sending wireless signals once it has detected ot movement and senta signal to the control panel more than twice within three 3 minutes See Page 11 SAM DW1 DOOR AND WINDOW SENSOR The SAM DW1isa magnetic sensor which will send a wireless signal to the control panel when a wt door or window isopened See Page 13 a ne self activated monitoring SAM RCP REMOTE CONTROL The SAM RCP wireless remote control key fob allows you to control your security system and actsasa multi purpose key The SAM RCP can am disarm partially arm and send an emergency signal to the
9. the wrong location When you contact SAM Customer Care to obtain waranty service please have your instruction manual ready forreference and be prepared to supply The serial number of your product Information about the installation and use of the unit e Information about the failure and or reason for the return e A copy of your dated proof of purchase When you have been given an RMA number and you are ready to etum your product for wananty service please note the following 1 Package the unit safely preferably using the original box and packing materials Please ensure that your product is shipped fully insured in the orginal packaging or equivalent This waranty will not apply where the product isdamaged due to improper packaging 2 Include the following e The RMA number supplied by SAM clearly marked on the outside of the box A return address where the unit can be shipped Post office boxes are not acceptable A contact telephone number where you can be reached during work hours A brief description of the problem 3 Ship the unit prepaid to the address provided by your SAM Customer Care Representative In addition to the above if you are retuming product from Canada or outside of the USA you MUSTinclude retum freight funds and are fully responsible for all documents duties tariffsand deposits ne 3
10. to the SAM C5 phone number Add the phone numbersin that you want to be your speed dial number Hit Send Example Speed dial phone number 0 20 digits 1 5555555555 SMS Reply You Will Receive Store speed dial phone number successfully STORE DURESS PHONE NUMBER Send this operation code from your smartphone SMS Reply You Will Receive Duress phone number 0 20 digits 1 Forward copy and paste this text message to the SAM C5 phone number Add the phone numbers in that you want to be your duress phone number Hit Send A duress signal will be sent to thisnumber when the duresscode is used to disarm the system The SAM C5 will the silently and without any indication call this telephone number aswell allowing listen in but not two way talk SMS Reply You Will Receive Store duress phone number successfully 00 IT IS EASY TO MANAGE SAM C5 FUNCTIONALITY THROUGH YOUR SMARTPHONE BY SENDING APPLICABLE SMS CODE LISTED BELOW SMS TEXT MESSAGE OPERATION To accessa menu of SMS functions at anytime send a text of to the phone number of your SAM C5 Your system will then send you an operation guide message to your phone You can now control the system by using the command codes listed The most commonly used SMS text message codesare 0 1 amp 2 Send this operation code from your smartphone SMS Reply You Will Receive 0 Disarm T Am 2 Home Mode 3 Two Way Talk
11. when you first hear the ring tone The wireless keypad will callback Answer and then hang up the phone immediately to am the system DISARM Call the wireless keypad number Listen until the wireless keypad hangs up the call The wireless keypad will not call back The system is disarmed CONNECT WIRELESS ACCESSORIES AND RFID KEYFOBS Input your 4 6 digit PIN and then pressthe Enroll Button on the control panel keypad The LED will indicate Tiggerthe wireless accessory ortouch the RFID keyfob to the SAM logo within the purple circle once within 15 seconds The enrollment is succ essful after 1 beep isheard If 2 beepsare heard the device hasbeen previously enrolled oy CONTROL PANEL SPECIFICATIONS POWER NAME GSM SMS Proximity Touchpad Alarm System MODEL NO SAM C5 WIRELESS KEYPAD POWER SUPPLY Input AC 110 240V 50 60Hz Output DC 12V 500mA Ff GSM WORKING FREQUENCY 850 900 1800 1900M Hz STANDBY CURRENT 110mA ALARM CURRENT 340mA INTERNAL BATTERY BACKUP Lithium Battery 3 7V 700mAh x 2 PCS INTERNAL SIREN 90dB MAXIMUM NUMBER OF EXPANDABLE WIRELESS ACCESSORIES 10 PCS REMOTE CONTROLS 5 PCS WIRELESS ACCESSORIES AND 50 PCS RFID TAGS RADIO FREQUENCY 315 MHz 75KHz HOUSING MATERIAL ABS Plastic OPERATION CONDITION Temperature 14 F 10 C 13P F 55 C Relative Humidity lt 80 Non C ondensing SIZE LX W X H Panel 7 4 x 5 20 x lin 188 x 132 x 26mm ne REMOTE CONTROL L
12. ED Indicator Disarm Panic Press Am to arm the alam system The LED flashes siren beeps once and the system isarmed In the event of an alarm the siren will sound The siren tums off after 5 minutes or the programmed siren time The system simultaneously dials the pre programmed phone numbers ne SAR ad Z 7 Press Disarm to disam the alam panel The LED lights up the siren beepstwice and the system is disarmed If an intruder is detected the siren will keep sounding Press Disarm to silence the siren HOME MODE Press Stay Button on the remote control The SAM C5 ams silently The Say LED on the control panel lights up The siren beeps once The Home Mode sensors are disarmed while the rest of the system is fully armed This allows the userto move within the interior of the home The Home Mode indicatoron the SAM C5 will flash until the end of the exit time ne SOS MODE No matter what state the alam panel isin once the SOS button on the remote control is pressed the system immediately goes into analam condition ne Zz OPTIONAL ACCESSORIES Not Included SAM 110 WIRELESS PET IMMUNE PIR MOTION DETECTOR The SAM 910 isa pet immune passive infrared motion detector designed to detect human motion while ignoring that of small pets under 35 pounds Note that cats jumping on top of cupboards shelvesand high fumiture appearto be much larger to the detector The SAM 910
13. IEW e29 ne SAM 490 PIR WIRELESS MOTION DETECTOR SPECIFICATIONS POWER SUPPLY DC 3V AA 1 5V LR6 Battery x 2pcs STATIC CURRENT lt 50uA ALARM CURRENT lt 9 5mA DETECTION AREA 26Ft 8m 110 TRANSMITTING DISTANCE 250 feet Line of Sight RADIO FREQUENCY 315MHz 75KHz HOUSING MATERIAL ABS Plastic OPERATION CONDITION Temperature 10 C 55 C Relative Humidity lt 80 Non Condensing DETECTOR DIMENSIONS L X W X H 4 25 x2 x 1 44 in 108 x 52 x 36 8 mm BRACKET DIMENSIONS L X W X H 2x 1 18 x 1 in 52 x 30 x 26 5 mm ne ee WIRELESS DOOR WINDOW CONTACT FEATURES The SAM DW1 isa Door Window Contact that can be installed on doors windows and any other objects that open and close The sensor transmits signals to the control panel when a magnet mounted near the sensoris moved away The tamper protection ensures that attempts to move the magnetic contact will result in an alam activation APPEARANCE TRANSMITTER LED INDICATOR MAGNET LED INDICATION 2 LED FLASHES ONCE Door window is opened and transmitter sends signal to the control panel LED FLASHES Low battery replace the battery CONTINUOUSLY immediately PCB LAYOUT a Se gt gt uw 3 TAMPER SWITCH ol amp F od ne INSTALLING THE WIRELESS DOOR WINDOW CONTACT ae SAM DW1 WIRELESS DOOR WINDOW CONTACT Remove the battery activation str
14. O I AVOID FALSE ALARMS Avoid mounting the SAM 900 where it can see areasof rapid heat changes See page 10 The SAM 900 can also detect small pets The optional SAM 910 is designed to avoid detection of small petson the floor ne Zz N WHAT IS THE RANGE OF THE WIRELESS SENSORS I LIVE IN A LARGE HOME WILL THEY WORK FOR ME The transmission range is approximately 250ft in line of site Thiscan be effected by walls steel other wireless sources and other factors Call customer care toll free at 1 855 325 5005 for more information 1 JUST LOST MY REMOTE CONTROL AND I M WORRIED THAT SOMEONE CAN GET INTO MY APARTMENT AND DISARM THE ALARM WHAT DO 1 DO You can delete all the wireless accessories which includes the key fob remote controls by sending an SMStext message 21 to the SAM C5or by pressing the tamper switch on the backof the SAM C5 three times within three seconds See page 35 You will need to re enroll the remaining wireless sensors and key fob remote controls HOW DO 1 ACTIVATE THE BATTERIES FOR EACH COMPONENT HOW LONG WILL THE BATTERIES LAST Remove the battery activation strip from the sensor The batteries should last for at least 12 months of nomal usage The sensor will send a low battery signal to the control panel when it needsto be changed WHICH WINDOWS AND DOORS SHOULD I PUT MY SAM DOOR WINDOW SENSORS ON HOW MANY DO I NEED HOW CAN I ORDER EXTRA SENSORS The first door window sensor provided
15. ONTROL PANEL DOES NOT CONNECT TO THE CELLULAR NETWORK THE GSM SIGNAL INDICATORS BLINKS EVERY SECOND Have you activated yourSAM C5 on either www securedbysam com or by calling 1 855 325 5005 If not please referto your Quick Start Guide for more information If the problem persists try moving the control panel closerto an outside wall or window to improve the cellular signal reception THE SAM 400 PIR MOTION DETECTOR DOES NOT DETECT MOVEMENT Check to see that the SAM logo is below the sensing window i e the unit is not upside down Note that the detectorhasa powersave mode See page 11 Working Mode Movement should be across the detector Try walk testing the device afterwaiting for three minutes of no movement in front of the detector WHAT HAPPENS IF I KEEP GETTING AN OPERATION FAILED PHONE NUMBER IS NOT AUTHORIZED MESSAGE This meansthat the number of the cell phone from which you are trying to control the SAM C5 isnot programmed into the SAM C5 Thiscan happen if you have made an eror when sending the Store Alarm Phone Numbers See Page 24 or Store Alarm SMS Numbers See Page 25 to the control panel To fix this it willbe necessary to default the panel back to factory default See Page 36 You will also then need to re enroll all the connected wireless accessories See Page 37 WHY AM NOT RECEIVING MY CONFIRMATION TEXT MESSAGES Your SAM C5 may be in an area of very poor cellphone service You will need to m
16. PIR detector by removing the battery activation strip The PIR detector will immediatly self test Afterone minute of self testing install the PIR detector Avoid mounting the detectorclose to places where the temperature changes fast orthe air stream flows frequently ie AC units and heating vents Fix the bracket to the wall with screws Attach the detectorto the bracket Adjust installation height or bracket to change the detection distance and angle Installation height is 6 5 Ft 2m from the ground 6 5Ft 2m GROUND TOP VIEW SIDE VIEW ne Note The detectoris more sensitive to crossmovement than to direct movement The performance of the detectoris optimal when the detection direction is across the walking direction of intruders TEST BUTTON LJ Wo Press the test button Walk in the detection area from left to right or from right to left and watch the LED indicator to make sure the detector is working The LED indicator should flash once when body movement is detected Adjust the detectors viewing angle to achieve the best detection T Ifthe detector is triggered more than twice within 3 minutes it willenter sleep mode to save battery power Afterno movement is detected within the next 3 minutes the detector retumsto nomal working mode DETECTION AREA OFt 6Ft 13Ft 19Ft 26Ft Om 2m 4m 6m 8m Om TOP VIEW SIDE V
17. SAM C5 SIM card activated See www securedbysam com for details ne DO I NEED TO HAVE A COMPUTER OR A WIRELESS INTERNET CONNECTION TO USE SAM The easiest way however to register and activate your SAM system would be on www securedbysam com The same activation can be achieved by calling the SAM Customer Care toll free at 855 325 5005 HOW SECURE IS THE SAM CS Once you have programmed yourcell phone numbers into the SAM C5 the system will only accept instructions from these phones HOW DO I ORDER ADDITIONAL COMPONENTS FOR MY SYSTEM You can find out more about additional accessories at www securedbysam com HOW MUCH DOES SAM COST Once you have purchased your initial system there isa very small cost to keep your cell service activated 1S THE SAM CS RIGHT FOR ME If you want a low cost easy to use flexible security system thiscould work for you very nicely SAM is monitored by you and not by a central station You have the choice to call the police to respond to an alam condition WILL I BE CHARGED LONG DISTANCE OR ROAMING CHARGES WHEN I TEST MY SAM C5 OR IT REPORTS AN ALARM SAM operatesasa cell phone when sending you an SMS text message to report an alam ordiagnostic condition Standard SMStext message chargeswill apply on yourcell phone asnomal SAM can also call you allowing listen in afteran alarm condition Standard voice call charges on your cell phone appliesdepending on your location when receiving
18. SAM Security LLC DIY WIRELESS SECURITY MADE EASY 1308 1 Model No SAM C5 self activated monitoring 3 6 9 SAM DIY SECURITY ALARM KIT USER MANUAL Www SECUREDBYSAM com CONGRATULATIONS ON YOUR PURCHASE OF THE SAM C5 SAM C5 is wireless DIY security made easy and affordable With SAM s self activated monitoring you are put in charge of managing the security of your home and loved ones Please read this manual thoroughly to get acquainted with SAM before you install your system With proper use you can expect years of self monitored security at your fingertips stay SECURED ANYTIME ANYWHERE www SECUREDBYSAM com TABLE OF CONTENTS INCLUDED ACCESSORIES 3 4 HOW TO GET STARTED AND ACTIVATE 5 SUGGESTED SECURITY SYSTEM SETUP 6 WIRELESS PIR MOTION DETECTOR Installation 7 11 PIR Detector Specifications 12 For recycling please take to your nearest recycling disposal center 02 1 877 2 RECYCLE 1 877 273 2925 any Li ion self activated monitoring DOOR WINDOW SENSORS Features 13 14 Installation 15 Door Window Sensor Specifications 16 USING THE CONTROL PANEL Control Panel Installation 18 Using Record Play Voice Memo 19 Using Speed Dial 20 Making Phone Calls 20 SMS Text Operation 2l Disarming and Arming the System 23 Listen in Two Way Talk 23 Usi
19. anaging the security of your home and loved ones STAY SECURED ANYTIME ANYWHERE WHAT IS THE SAM C5 BOX 1 Wireless Control Panel 1 PIR Motion Detector 1 Door Window sensor 2 Remote Controls 2 RFID Keyfobs 1 AC DC Adapter 2 Standby Batteries 2 Secured By Sam Decals 25 Value in Credit for SMS and Voice Usage Usage fee is 0 03 per SMS and 0 12 per minute for voice Credit also covers a monthly access fee of 1 75 Note that the SMS and Voice usage fees only apply if these functions are used If your system has been suspended you may incur re activation fees to re activate your system ne You can easily expand your system by adding other wireless security accessories including pet immune PIR motion detectors glass break detectors water sensors and more We continue to add new accessories Please visit www securedbysam com for more information Whether you own a house rent an apartment have an RV or a vacation home protecting your home and loved ones has never been easier and more cost effective Visit www securedbysam com for more details HOW DOES SAM WORK 1 SAM C5 is easy to set up right out of the box 2 Follow the simple instructions to install the SAM security panel and accompanying wireless devices 3 Visit www securedbysam com or contact toll free at 1 855 325 5005 to register and activate your system Once activated you are ready to monitor your home 4 SAM C5 includes wit
20. de i SMS Reply You Will Receive from your smartphone Change RFID Tag SMS notice Forward copy and paste this text message to the SAM C5 phone number Add the name of the person using the RFID keyfob Send For Example Change RFID Tags SMS notice 1 Mary The same processis used forthe remainder RFID keyfobs tags Text 102 to change 2nd RFID keyfob tag Text 103 to change 3rd RFID keyfob tag Text 104 to change 4th RFID keyfob tag SMS Reply Received Change RPFID tag SMSnotice successfully Example EXIT DELAY TIME Send SMS Message SMS Reply Received Exit delay time 0 300 sec 0 Forward this text message to the SAM C5 phone number Set the delay time ne ForExample Fit delay time 300 sec 10 SMS Reply Received Set delay time successfully ENTRY DELAY TIME Send SMS Message if SMS Reply Received Entry delay time 0 300 sec 0 Forward this text message to the SAM C5 phone number Set the delay time SMS Reply Received Set delay time successfully Please Note The exit time is defaulted to 30 seconds When the system is armed on the control panel by pressing the Am button Dia 1 one beep will be heard every two secondsto remind the userto leave The reminder exit notification will speed up in the last 15 seconds to one beep every second Once an entry is detected the entry indication will sound f
21. en the call is answered simply speak into the control panel to talk to the other party The Call Button will stay lit during the call and tum off after the call ne STORE ALARM SMS NUMBERS This function allows you to store alarm SMS numbers where you want security messages and alerts sent Send this operation code from your smartphone SMS 1 5555555555 Forward copy and paste this text message to the SAM C5 phone number Add the phone numbers that you want to receive text messagesand alerts Hit Send SMS Reply You Will Receive Store alarm SMS no successfully STORE SMS NUMBERS FOR RFID KEYFOBS TAGS Send this operation code from your smartphone SMS No for RFID Tags 0 20 digits 1 Forward copy and paste this text message to the SAM C5 phone number Add the phone number that you would like to receive notification when the RFID keyfobs are used to disarm the system For this to operate properly it is neccessary to program the Change RFID SMS keyfobs Notice Example SMS No for RFID keyfobs 0 20 digits 1 5555555555 08 SMS Reply You Will Receive 25 Store SMS No for RFID tags successfully SMS Reply You Will Receive SMS Reply You Will Receive Zz N STORE SPEED DIAL PHONE NUMBER Send this operation code from your smartphone Ff SMS Reply You Will Receive Speed dial phone number 0 20 digits 1 Forward copy and paste this text message
22. ews With SAM we take the costly third party monitoring fees out of the equation and put you in control of monitoring the security of your loved ones and home MISSON STATEMENT SAM s mission is to provide customers with value wireless security solutions that are user friendly state of the art reliable and affordable Every apartment and home should have a self monitored security system It is our mission to place SAM in every home no one should have to opt out when it comes to the safety and security of your home and loved ones COMMITMENT TO EXCELLENCE We strive to collaborate learn innovate and excell We are dedicated to service that is above and beyond We are devoted to continuous pursuit of customer satisfaction We are committed to doing business responsibly LIMITED WARRANTY What does this limited warranty cover SAM Security LLC SAM warrants to the end user Customer that this product will be free from defects in workmanship and materials under normal use and service for two years from the date the product is purchased by the Customer SAM warrants that the battery in the unit where applicable is free from defects in workmanship and materials under normal use and service for six months You will be required to demonstrate proof of purchase to make warranty claims This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period Subsequent owne
23. h a promotional 25 credit for SMS and or Voice Based on an average of 2 SMS per day you should get approximately 5 month s usage and 60 minutes of Voice available fo call out and to alert user of security events This also allows for listen in functionality When your 25 credit is depleted to 5 you will be notified to refill online at www securedbysam com You may get less or more than 5 months usage depending on your SMS and Voice usage 5 It is as simple as that No costly monitoring contracts No hassle You manage your own security WHAT DOES PAY PER USE MEAN Simple When we say SAM is based on a pay per use platform it means simply that The rate per SMS is 0 03 and the rate per minute for voice is 0 12 If you send a security instruction such as an instruction to remotely arm the house by SMS you will incur a 0 03 fee for the SMS If a security event was triggered and a call goes out to your cellphone to alert you then you will incur 0 12 per minute Voice rate If your system has been suspended you will incur a re activation fee to re activate your system ome HOW IS SAM DIY SO STATE OF THE ART YET SO COMPETITIVELY PRICED SAM DIY is a smart wireless security system that has been created with performance and affordability in mind It is our belief that everyone should be able to own a security system to secure their home without having to have a phone line and entering into an expensive contract that auto ren
24. hone pr m SMS Reply You Will Receive Zone 1 name Zone 1 alam Forward copy and paste this text message to the SAM C5 phone number Add the zone name Send Example Zone 1 name Entrance doorsensor The same process is used for zones 2 9 with locations 91 99 Zones 1 9 Example Text 92 to change Zone 2 Text 93 to change Zone 3 Text 94 to change Zone 4 Text 95 to change Zone 5 SMS Reply You Will Receive Change zone name successfully Text 96 to change Zone 6 Text 97 to change Zone 7 Text 98 to change Zone 8 Text 99 to change Zone 9 one ACCESSORIES SMS ALERTS FOR LOW BATTERY AVAILABLE FOR TWO WAY ACCESSORIES SUCH AS SAM 910 OPTIONAL ACCESSORIES This function sends out alerts for low battery and notifies you when the accessory has low battery life The SAM 900 sendsa SMS low battery alert The SAM DW1 indicates low battery with the LED light on Optional accessories such as SAM 910 also sent low battery alerts ACCESSORIES SMS ALERTS FOR TAMPERING AVAILABLE FOR TWO WAY ACCESSORIES SUCH AS DWC 102 SAM 400 SAM 41 OPTIONAL ACCESSORIES SMS will be sent for 1 9 zones with its zone name as Zone Name TamperAlam Example Bedroom PIRtamperalam SMS will be sent for 10 50 zones with its zone name as Zone Number TamperAlam Example Zone 11 tamperalamm Note Allaccessoriessend tamperalam alerts ne CHANGE RFID SMS KEYFOBS NOTICE Send this operation co
25. includes fuzzy logic to minimize false alarms from unwanted heat sources The detector includesa battery save feature which prevents the detector from sending wireless signals once it has detected movement and sent a signal to the control panel more than twice within three 3 minutes SAM GB1 GLASS BREAK SENSOR The SAM GBLisa glass break detector designed to detect the sound of breaking glass The microprocessor based detectorcan hear breaking glassup to a distance of 18 feet SAM WS1 WATER SENSOR O The SAM WSI isa watersensorcapable of transmitting a signal to the SAM C5 control panel when the sensors are immersed in water The device includesa low battery LED SAM RCM METAL REMOTE The SAM RCM isa robust remote control key fob forthe SAM C5 security system The key fob includes a dide over protection device to prevent unwanted accidental key pressing ne FREQUENTLY ASKED QUESTIONS HOW LONG WILL INSTALLATION TAKE You should easily be able to get yoursystem working within an hour HOW QUICKLY DOES SAM RESPOND WHEN THE ALARM IS TRIGGERED The SMS text message issent to you immediately Once the SMS text message hasbeen sent the system will then callany programmed alam telephone numbersto allow you to listen into the premises HOW FAR AWAY CAN I BE FROM MY HOME AND STILL HAVE CONTROL OF MY SAM C5 You can send SMS text messages to the SAM C5 from anywhere in the world to control the system The system will confir
26. ip SPECIFICATIONS Mount the transmitter on the door frame and the magnet on the door POWER SUPPLY Make sure the magnet ison the corect side of the transmitter The DC 1 5V AA 1 5V LR6 Battery x 1pc two triangles visble on the sensorand the magnet should be next to each other asclose as possible STATIC CURRENT lt 30uA Place the transmitter in the desired location mount the magnet no more than 0 39 in 1 cm away from the transmitter and secure ALARM CURRENT the transmitter and magnet with double sided tape included lt 40mMA orscrews included The top of the dooris recommended saum on the side furthest from the hinge TRANSMITTING DISTANCE Avoid mounting sensors in areas with a large quantity of metal lt 260ft 80m Line of Sight orelectrical winng such asa fumace orutllity room RADIO FREQUENCY 315M Hz 75KHz HOUSING MATERIAL ABS Plastic OPERATION CONDITION D 14 F 10 C 13T F 55 C f RELATIVE HUMIDITY lt 80 Non Condensing TRANSMITTER DIMENSIONS L X W X H 2 8 x 1 3 x 0 6in 71 x 34 x 17 5 mm MAGNET DIMENSIONS L X W X H 2 x 0 47 x 0 53in 51 x 12 x 13 5 mm one one SAM WIRELESS CONTROL PANEL APPEARANCE RFID Reader Play Voice Memo GSM Signal Indicator Status Indicator Back up Batteries
27. l toll free 1 855 325 5005 BEDROOM When you visit www securedbysam com please register asa new userto get started The portal is easy to use and provides you instructions on how to activate once you are logged in Again if you have any issues you may also call toll free 1 855 325 5005 If you have any questions please call toll free 1 855 325 5005 ne S q ne self activated monitoring WIRELESS PIR MOTION DETECTOR APPEARANCE 1 Detection Window 2 LED Indicator 3 Bracket LED INDICATION FLASH CONTINUOUSLY Self testing state FLASH ONCE Movement is detected FLASH TWICE Self testing is finished entersthe working mode ON CONTINUOUSLY Flash once per3 seconds Undervoltage indication please change the batteries immediately User will get SMS alert waming of low battery if the PIR detector isconnected to the GSM system PCB LAYOUT LED ON OFF INFRARED SENSOR ge E gt gt S S z 2 2 g 2 oe fo TAMPER SWITCH O INFRARED SENSOR Detects the infrared rays released by human body motion Do not touch the surface TAMPER SWITCH Once the case isopened in the detectors working state the tamper switch will be triggered generating an alam signal USAGE Remove the battery activation strip to activate the batteries It will sta rt self testing forone minute ne INSTALLATION Activate the
28. m any instructions received by sending a confirmation text message You canalso use the smartphone app for iPhone or Android phones Please visit yourapp store to download HOW WILL GET NOTIFIED IF AN ALARM HAS BEEN TRIGGERED If you have programmed the alam phone number See page 24 the system will call thisnumber once an alam has been triggered allowing you to listen into the premises WILL I GET CHARGED A FALSE ALARM FEE No One of the advantages of SAM isthat you are self monitoring which does not incur exhorbitant false alarm fees HOW LONG DO 1 HAVE ONCE I COME HOME BEFORE THE SAM ALARM SIREN GOES OFF The SAM C5 isfactory programmed to allow you 30 seconds to disarm the system once you open the protected entry exit door Youcan disarm the system with a remote key fob before you enter you can disam the system by sending an SMS Text 0 to the SAM C5 before you enter or you can enter through the entry exit door and disam the system by entering your user code on the panelskeypad and then pressing the disarm button within the 30 seconds You can change the entry time delay See Page 30 DO I NEED A LANDLINE TELEPHONE OR INTERNET CONNECTION No SAM C5 uses cellular service to send and receive alam and control signals The system is provided with a certain amount of promotional service Itis important however to register your system to activate this cellservice Please remembera small service fee isrequired to keep your
29. mark serial number markings have been defaced altered orremoved SIM Card You are not authorized to remove orreplace the subscriber identity module card the SIM Card that comes bundled with the device Should your SIM Card become damaged or inoperable we will replace the SIM Card at your request by contacting SAM Customer Care The use of any SIM Card other than those provided by us with the Device orasa replacement GA prohibited and constitutes a violation of this warranty The use of the SIM Card provided by usin any capacity other than in the Device is also strictly prohibited and constitutes a violation of this waranty DISCLAIMER Product This limited warranty is the sole and exclusive warranty provided by SAM in connection with your SAM product and is where permitted by law in lieu of all otherwananties conditions guarantees representations obligations and lia bilities express orimplied statutory or otherwise in connection with the product howeverarisng whether by contract tort negligence principles of manufacturer s liability operation of law conduct tatement or othemise including without restnction any implied warranty orcondition of quality merchantability orfitnessfora particularpurpose Any implied waranty of merchantability orfitnessfora partic ular purpose to the extent required under applicable law to apply to the product shall be limited in duration to the period stipulated under this limited waran
30. ng the Record Voice Memo Setting 24 Storing System Phone Numbers 24 Storing SMS Numbers for System and RFID keyfobs 25 Storing Speed Dial Phone Numbers and Storing Duress Phone Numbers _26 Zone Setup 27 SMS Alerts for Low Battery and Tampering 28 Changing RFID Keyfobs SMS Alert 29 Setting Entry and Exit Delay Time 29 30 Changing Siren Volume and Ring Time 31 Change System PIN Duress Code 32 Signal Strength Report 33 Change System Language 34 Deleting Accessories by SMS Text 35 Restoring System to Default Setting by SMS Text 36 Arming and Disarming System by Phone Call 37 Connecting Wireless Accessories and RFID Keyfobs 37 Control Panel Specifications 38 REMOTE CONTROL Arming with Remote Control 39 Disarming and Using Home Mode on Remote 40 41 Opional Accessories FREQUENTLY ASKED QUESTIONS 43 47 TROUBLESHOOTING 48 49 ABOUT SAM SECURITY LLC 50 52 WARRANTY 52 55 NOTES 56 FCC Statement 1 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation 2 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 08 SAM DIY SECURITY KIT INCLUDES SAM C5 WIRELESS CONTROL PANEL The SAM C5 Control Panel
31. orthe programmed entry time The control panel will go into alam if it isnot disarmed within the programmed entry time The entry time is defaulted to 30 seconds o Dia 1 CHANGE SIREN VOLUME Send this operation code from your smartphone 13 exes Siren Volume 0 Mute 1 Low 2 High 2 Forward copy and paste this text message to the SAM C5phone number Add the volume number Send ForExample Gren volume 0 Mute 1 Low 2 High 1 SMS Reply You Will Receive Set siren volume successfully CHANGE SIREN RING TIME Send this operation code from your smartphone Siren Ring Time 1 9 min 5 Forward copy and paste this text message to the SAM C5 phone number Add the siren ring time Send ForExample Siren ring time 1 9 min 3 SMS Reply You Will Receive Set siren ring time successfully o SMS Reply You Will Receive SMS Reply You Will Receive CHANGE PASSWORD Send thisoperation code from your smartphone SMS Reply You Will Receive Disarm Password 4 6 Digits 1 1234 2 3 4 Forward copy and paste this text message to the SAM C5 phone number Set the password Please be sure that thisisa number you can remember Hit Send For Example Disarm Password 4 6 Digits 1 8678 SMS Reply You Will Receive Set disarm password successfully CHANGE DURESS PANIC CODE Send thisoperation code from your smart
32. ove the control panel to a better signal reception area in yourhome one TROUBLESHOOTING CONTINUED HOW DO 1 SEND A TEST SIGNAL The SAM C5 has the ability to send a regular automatic test signal See Page 33 Regular Report of Signal Strength You can also press the SOS button on the control panel or keyfob initiating an emergency SMS text message to be sent to your cell phone ne ABOUT SAM SECURITY LLC SAM Security LLC is a provider of DIY home security and technology services SAM s wireless technology platform allows affordable security and home monitoring made easy WHAT IS SAM C5 SAM C5 is wireless DIY security made easy and affordable SAM is a wireless self activated monitoring security system which provides security without costly long term contracts SAM provides you with peace of mind and puts you in the driver s seat in keeping your loved ones and home secure The SAM mobile app makes it easy to monitor and control your security system from anywhere through your smartphone Based on a pay per use platform with a small monthly access fee SAM allows you to turn your alarm on or off remotely from your cell phone SAM notifies of security alerts by SMS and voice call indicating which sensors have been triggered SAM then leaves it up to the homeowner to decide whether or not to call emergency services eliminating false alarms and penalties With SAM s self activated monitoring you are in charge of m
33. phone 1G e Forward copy and paste this text message to theSAM C5 phone number Set the duress code Please be sure that this is a number you can remember Send For Example Duress Code 4 6 Digits 23861 Using the Duress Code to disarm the system will cause a silent SMS text message to be sent to the programmed duress cellphone number See page 26 and the SAM C5 will initiate a listen in call SMS Reply You Will Receive Set duress code successfully Note Set Duress phone number must be programmed to ee use this function See page 26 a SMS Reply You Will Receive Duress Code 4 6 Digits 1235 UPLOAD REGULAR REPORT OF SIGNAL STRENGTH Send this operation code from your smartphone SMS Reply You Will Receive Upload regular report of signal strength 0 none 1 everyday 7 every week 30 every month 0 Forward copy and paste this text message to the SAM C5 phone number Add the frequency that you would like to receive the report of signal strength Hit Send For Example Upload regular report of signal strength 0 none 1 everyday 7 every week 30 every month 1 Description of possible messages received at programmed intervals Signal Quality C SQ 20 0 0 Very Bad 1 8 Bad 19 26 Normal 27 30 Good 31 Perfect SMS Reply You Will Receive Upload of regular signal strength successfully ne CHANGE SYSTEM LANGUAGE
34. rs also require original proof of purchase as described in What proof of purchase is required ne What will SAM do SAM will at its option repair or replace the defective product free of charge provided that you notify SAM of the defect within the Wa manty Period an provided that SAM through inspection establishes the existence of sucha defect and that it iscovered by this Limited Wa manty SAM will at its option use new and or reconditioned partsin performing waranty repair an building replacement products SAM reservesthe right to use parts or peace or ongina or improved design in the repair or replacement f SAM repairsorreplacesa product its warranty continues for the remaining portion of the orginal Warranty Period All replaced products and allparts rermoveg from repaired productsbecome the property of SAM M covers both partsand labornecessary to repair the product and retum shipment to the customer via a SAM selected non expedited surface freight within the contiguous United Statesand Canada Alaska and Hawaii are excluded Contact SAM Customer Care for details on freight pole retum shipments outside of the contiguous United States an anada How do you get service If your product requires troubleshooting or waranty service please contact M Customer Care toll free at 1 855 325 5005 or at waranty sec uredbysam com What proof of purc hase is required In any warranty claim dated proof of purchase must
35. s your SAM C5 to call you so you can listen in or engage in two way takk Send 3 to the SAM C5 number The control panel will call your mobile You can now listen in or takk CALL BACK TO RECORD VOICE MEMO Send this operation code from your smartphone Send 4 to the SAM C5 numberand SAM will call you You can begin recording after the tone Note There isonlya 10 second recording time Please also note that your voice memo will replace existing recordingson yourSAM C5 STORE ALARM PHONE NUMBERS This function allows you to store alarm phone numbers Send this operation code Tel from your smartphone j eA WIN Forward copy and paste this text message to the SAM C5 phone number Add the phone numbersthat you want to have control overthe SAM C5 Note that once the control panel has telephone numbers programmed it will only accept SMS commands from these numbers The programmed numbers willbe called by the SAM C5 to allow the user to listen in after an alam condition SMS Reply You Will Receive Store alarm phone no successfully SETTING INQUIRY SMS Reply You Will Receive Send this operation code from your smartphone System Status Entry amp Exit Delay Time 0 sec Siren Volume 2 Siren Ringing Time 5 min Disarm Password 1234 Upload Regular Report of Signal Strength 7 one HOW TO CHANGE ZONE NAMES Send this operation code from your smartp
36. the call DOES THE SAM ALARM SIREN RING INDEFINITELY The SAM C5 is set in the factory to sound for 5 minutes This can be changed See page 31 Change Siren Ring Time one FREQUENTLY ASKED QUESTIONS CONTINUED WILL MY SAM CS ALARM WORK IN THE EVENT OF A POWER OUTAGE Yes The SAM C5 has two standby rechargeable batteries which can power the control panel for up to 8 hours aftera power outage The SAM C5 will send you a Control Panel AC Failure message one minute after the power outage It will also send you a Control Panel AC Recovery message when the power is restored HOW DO I ADHERE THE SENSORS TO MY WALLS DOORS The sensors are provided with double sided tape The PIR motion detector includesa bracket which should be screwed onto the wall The door window sensor SAM DW1 can also be screwed onto the surface by removing the coverto accessthe screw holes HOW DO I RE POSITION OR MOVE A SENSOR IF 1 MAKE A MISTAKE OR CHANGE APARTMENTS WILL THE ADHESIVE DAMAGE MY WALLS Carefully remove the sensor from the surface if you have used double sided tape You may need to touch up the paintwork If you have used screws to mount the sensors you may need to patch the small screw holes WILL THE MOTION SENSOR DETECT MOTION THROUGH WALLS OR WINDOWS No The motion sensor can only detect where it can see The best detection coverage isto set the device so that motion will be acrossthe device and not towardsthe device HOW D
37. ty In no event will SAM be liable forany special indirect incidental or consequential damages losses costs or expenses however arising whether in contract ortort including without restriction any economic lossesof any kind any loss or damage to property any personal injury any damage or injury arising from orasa result of misuse or abuse orthe incorect installation integration or operation of the product Exclusions To the extent you are entitled to implied warranties under federal law to the extent pemnitted by applicable law they are limited to the duration of this Limited Warranty Some statesand provinces do not allow limitations or exclusions on implied warranties or on the duration of an implied waranty oron the limitation or exclusion of incidental or consequential damages so the above limitation s or exc lusion s may not apply to you This Limited Warranty gives you specific legal rights You may have other nights which may vary from state to state orprovince to province 02 Retum Policy NOTES Before retuming a product directly to SAM you must obtain a Retum Matenal Authorization RMA number by contacting SAM Customer Care toll free at 1 855 325 5005 and product must also be shipped prepaid Product shipments willbe refused and retumed at your expense if they are unauthorized retumed without an RMA number clearly marked on the outside of the shipping box if they are shipped collect orif they are shipped to
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SAM DIY Security Kit User Manual F1304 1