User Manual
Contents
1. Simple Mail Transfer Protocol This protocol enables you to fit out an email with a bit more than just sending it as is The protocol has several function options On the one hand SMTP lets your emails go straight to the receiver and on the other hand SMTP enables routing your emails via different servers so called MTA to the recipient Almost all email clients use this protocol to send electronic mail SRC Filter Sender Receive Check Filter Checks whether the sender would also accept an email Wrong detection e g with newsletters or other automatically generated emails cannot be ruled out but prevented by making the respective entries in the positive lists SWL Filter Subject Whitelist Filter Authorization of the email subject against a list maintained in the Spamfinder The entries can be made both user related as well as company wide The lists are maintained manually by the administrator or the user T TCP IP Transmission Control Protocol Internet Protocol TCP IP is the protocol that controls the connections data exchange between computers in the Internet When transmitting information TCP divides the sent data into small packages gives them a check sum transmission safety and numbers them consecutively to ensure that the packages are reassembled again in the correct sequence The TCP packages also contain the addresses of sender and receiver IP addresses V Virus Scanner REDDO XX User M anual The2. 2639540832 145F05540959935C1946msx 01 intra netzwerl 5 Has Atbach MS5 TNEF Lorrelator Thread Topic this is a demo message Thread Index 4cpo 932 logRolgTgWeD0gkalydkRoQ From Thomas Uhl lt tulinetzwerker de gt Illustration Email header data REDDO XX User M anual Message Source Shows the complete source code of that email This means the header and the body data independant of the specified content type PDF HTML etc will be shown in plain text This can be helpful for diagnostic purposes Extras Deliver You can deliver this email again to your post box Preview on an email Within the Outlook Addin With a double click you can open an selected mail or with a right click and then select preview from the context menu with MS Outlook Outlook show in the tool bar area its common functions Click on Options to open the message options windows k 7 Spamfinder Quarantaene Report 02 12 2009 P Nachricht Add Ins b a Antworten x B Kategorisieren 7 Allen antworten Y Machverfolgung L schen Junk E Mail os Weiterleiten Fe 3 Als ungelesen markferen Antworten Aktionen Optionen Vor sf enginem netzwerker de gesendet Mi 02 12 2009 08 00 Ari Thomas Uhl ce Betreff spamfinder Quarantaene Report 02 12 2003 REDDOXX Spamfinder Quarant ne Report zeitraum 01 12 2009 07 59 bis 02 12 2009 07 59 Anzahl neuer Mails in Quarant ne 3 4 ll Illustratio
3. b Categorize b ine Mark as Unread Find All s Create Rule Junk E mail H x Delete 73 Move to Folder Message Options Add sender to blacklist Pe Archive the selected messages Illustration Nachricht archivieren 3 Right click to the message you want to archive The context menu opens and show following options e Archive the selected message e Archive the selected folder NOTICE lf you choose archive folder each single mail inside the selected folder will be listed in the archive window Consider this if you are playing with thousands of messages that this can take some time All other options are the same as for archive message Before the archiving process starts all selected emails are listed REDDO XX User M anual BE Message Archiving Archiving selected items E ioj x Archiving options Action after archiving none blax size ME f Start Close Move tem to folder Delete tern Subject G Microsoft Office Outlook Test Message Personal Folders Inbox 3 04 KB Progress Of 1 Warnings 0 Errors 0 Illustration Archive messages window You have the choice of following options in the archiving window Action after archiving Move item to folder After archiving is finished the folder gets moved to the specified folder Delete item The message gets deleted after archiving has finished None There is no any action after a
4. establish this list automatically The lists are further maintained manually by the administrator or the user B Bayes Filter Via the content check the Bayes filter determines the spam probability Spamfinder automatically establishes the word lists We do not assume any liability for wrong detection C CISS Confirmation Interactive Site Server in short CISS is a unique several stage control process which ensures the permanent exchange of wanted mails between sender and receiver Intelligent authorization of the sender by means of CISS registered for patent a unique challenge response functionality CISS Filter Confirmation Interactive Site Filter This method ensures that the sender is a natural person For this purpose a corresponding Internet page is provided via the Spamfinder portal which is accessible in the Internet The availability of the Spamfinder portal is at least 98 5 per year Cluster REDDO XX User Manual A cluster denotes a number of networked computers These networked computers are available for parallel processing Partial tasks belonging to a task are processed Contrary to parallel computers the load distribution takes place on the level of individual processes started on one or several machines in the cluster You therefore do not require parallel software or special operating systems but instead a scheduler that assigns the partial tasks to the individual computers Alternatively clusters a
5. fesendete Objekte 08 Junk E Mail E Postausgang E Posteingang Reddo Outlook Addin F RSS Feeds Illustration Reddoxx button and Reddoxx folder 2 Click onto the Reddoxx button or click onto the Reddoxx Outlook Addin folder to log in The log in window appears REDDO XX User M anual The Login window The software automatically searches for existing Appliances inside your local network In the field Appliance found all automatically detected Appliances are listed appliance Manager REDDOXX REDDO Appliance Logon Appliances found 172 201 33 Hostname spamfinder Username tul Fazawmword KERLE Realm Inetzwerker z Language rin V Save password Hostname Choose the hostname or IP address from the field Appliance found with a double click so that will be inserted automatically into the field hostname You also can insert manually a hostname or an IP address of your Appliance into this field contact your administrator if you don t know it 4 Username Enter your user name 5 Password Enter your password Realm select the option local or the realm which you belong to The realm is a section similar to a domain in which you have to authenticate yourself Language Choose the desired language in the selection list The selection contains the currently installed languages German English Italian and Dutch Save Password The password will be
6. mail to the recipient another time Save Message Saves the e mail in the lt msg gt file format You can load this e mail into another e mail program REDDO XX User M anual Preview of an email With a double click you can open an selected mail or with a right click and then select preview from the context menu Attachments are displayed on the border of the window below and can be opened also with a double click lEIx i Preview File view Extras Message Preview Subject this is a demo From Thomas Uhl Date 04 12 2009 To infowexmall24 rnet Hello world with kind regards Fertig Illustration E Mail Preview In the menu of the preview window you have following options File Close Closes the preview window View Message header Shows the sending specific header lines of that email These data can be very helpful for diagnostic purposes You can examine when from whom to where how long the mail needs to pass which relay stations O x Received From mail netzwerker de 172 20 1 26 by sf netzwerker de Reddoxx engine with SMTP id 4726824905 Fri 4 Dec 2009 17 07 25 01 Content class urnicontent classes message MIME version 1 0 Content Type multipartialternative boundary NextPart 001 01C474F6 DESBF399 MimeOLE Produced By Microsoft Exchange V6 5 Subject this is a demo message Date Fri Dec 2009 17 07 24 0100 Message ID lt DOB43SD8ES2
7. modischen Fuzzy Filter Z PIBFY9CEC 03 12 2009 07 3 Sygslwtanisc com tulitnetzw 1 34 KE Ihrem Konto wur Fuzzy Filter Z 1bF2C7D1 03 12 2009 00 5 opalkaisermedomex com tuli inetzy 1 41 KE Der beste Preis Fuzzy Fiter Image Spam Mails Find You can search for specific e mails across the Spam Mails Queue as well as to delete e mails that are listed there In the list view you can see the ID the time the e mail has been received the sender of the e mail its recipient and the size of the e mail You can also sort the e mails by their criteria here To do so please click on the column heading In Restrict the search by either searching for the sender or the recipient of the e mail Deputy Please select the e mail address whose queue you are allowed to manage as a deputy from the deputy list Via the Settings section you can determine a deputy who is supposed to substitute your own queues then 3 2 1 Spam Mail Options You have certain options to process the spam mail afterwards Make a right click on a selected soam mail to open the context menu La Deliver Whitelist address h Deliver Whitelist Domain og Delete E Preview Deliver The mail will be delivered immediately REDDO XX User M anual Deliver Whitelist Address The mail will be delivered immediately and added to address white list Deliver Whitelist Domain The mail will be delivered immediately and the sender s domain na
8. sender Description A description can be given Add blacklist Address Whitelist Address Blacklist Domain Whitelist DomainBlacklist Subject Whitelist Subject Blacklist E Mail Address PO Description Po Cancel Action Quarantine Walid until som nl REDDO XX User M anual Illustration Add blacklist Email address Add the email address of the sender you want to block Description A description can be given for this entry Action Which action should be performed if the above given address matches There are 3 types of action Quarantine The email will be postponed to the quarantine list Tag The email will be delivered to the recipient with a mark in the subject line Decline The email will not be accepted from Reddoxx Therefore a non delivery email is send back Valid until The validity of this entry is determined NOTICE Maintaining the Domain and subject filter lists goes in the same matter 3 7 Logoff By clicking on the Logoff symbol the connection to the Appliance will be interrupted The Login window appears so that you can login again also with another username REDDO XX User M anual 4 The Reddoxx Outlook Addin The Reddoxx Outlook Addin integrates the Reddoxx user console into MS Outlook It gets launched with the start of MS Outlook The main difference to the user console or the web interface is mainly the ability to archive mails from your mail box into the
9. virus scanner checks the attachments of all emails for viruses Packed files are temporarily unpacked and checked Emails in which a virus was detected are saved ina quarantine section Only the administrator has access to this section Your Spamfinder obtains the virus signatures directly from the scanner manufacturer ClamAV We do not assume any guarantee for the topicality of the signature files as well as the availability of the signature server We do not assume any liability for damage caused by undetected viruses
10. 0 To Cc subject Werification of an email address Email address to verity Johngreddoxx com verity ID 2268 Please insert this Werify IDb into the REDDOXX Software to verity the e mail alias Image Verification E Mail Request ID To prevent third parties from managing your new e mail address a security check is necessary Please specify the Verify ID that you can find in the e mail you have just received from the Appliance and click on Send ID REDDO XX User M anual Profile E Mail Aliases Filter lists Add E Mail Address E Mail address reddaxx test com Please enter the ID here which has been emailed tothe new Request IC Parse e mail address send ID Cancel E mail address Filter profile Deputies Image Verification of the new E Mail Alias using the Verify ID You can activate or deactivate the filtering of your e mail alias Furthermore you can determine deputies so that other users can manage the queues of this e mail alias under their account Double click an e mail alias in the list view to edit It Profile E Mail Aliases Filter lists E Mail Addresses Deputies E Mail Address GD 2 ocom Username Realm Bech Default Filter a C D local a Ci CI 5 sicnail com local Br MT info zobelhouse com local MM reddoxx local sf admin local C D local Image Edit E Mail Alias Deputy Select a user from the list of deputies who is allowed to manage this e mail address T
11. Appliance will first be put into the Outgoing E Mails Queue The Outgoing Mails section lists all of these e mails If the e mail could not have been sent immediately due to a failure at the recipient s side or to a network failure your Appliance attempts to send the e mail again in regular intervals After approximately 1 5 hours delay the sender receives a first notification that the e mail could not have been delivered up to now The Last Result column informs you about the cause of the failure lf the failure is removed but you do not want to wait for the next sending cycle you can instantly send the respective e mail by making a right click on it It is possible to select various e mails at once lf the delivery of the e mail should not be possible permanently because of mistyping in the domain name of the e mail address for instance you can delete the e mail by making a right click on it However an e mail which cannot be delivered within a period of 5 days will be deleted automatically from the Outgoing E Mails Queue The sender receives a notification about this event Gutgaing Mails GIUEUE Ismrr Delivery time ay FDDSBBBYB 01 12 2003 16537 tuli neta dfgdittidgdhtgd 911 KB 04 12 2003 06 No mail server found for domain dgdhfgdj Image Outgoing E Mails Find You can search for specific e mails across the Outgoing E Mails Queue as well as to delete e mails that are listed there In the list v
12. FAx REDDOXX User Manual for the User Console the Outlook Addin and the Web Interface Version 1027 www reddoxx com REDDO XX User M anual Copyright 2009 by REDDOXX GmbH REDDOXX GmbH Saline 29 D 78628 Rottweil Fon 49 0 741 248 810 Fax 49 0 741 248 811 Email info reddoxx com Internet http www reddoxx com Support http support reddoxx net Revision number 2 44 Last alteration 21 1 2010 This manual was prepared with great care However REDDOXX GmbH and the author cannot assume any legal or other liability for possible errors and their consequences No responsibility is taken for the details contained in this manual Subject to alternation without notice REDDOXX GmbH does not enter into any responsibility in this respect The hardware and software described in this manual is provided on the basis of a license agreement This manual is protected by copyright law REDDOXX GmbH reserves all rights especially for translation into foreign languages No part of this manual may be reproduced in any way photocopies microfilm or other methods or transformed into machine readable language without the prior written permission of REDDOXX GmbH The latter especially applies for data processing systems REDDOXX GmbH also reserves all communication rights lectures radio and television The hardware and software names mentioned in this manual are most often the registered trademarks of the respective manufa
13. ach Thomas Uhl Datei Bearbeiten A Wl ee al sel schte Objekte ES Heu lau LAG x 5 Gesendete Objekte Vgl Junk E Mail PR REDDOXK _ a Postausgang HT L Posteingang E Mail Reddo Outlook Addin EA RSS Feeds Illustration Reddoxx Logon Button Illustration Reddoxx Folder With a click onto the Reddoxx button or a click onto the Reddoxx folder the login screen appears 4 3 Reddoxx logon G Appliance Manager REDDOXX REDDO Appliance Logon Appliances found 172 20 1 99 Hostname spamfinder Username tul Password EE Rea ae A V Save password REDDO XX User M anual NOTICE The logon process equals to the User console described in chapter 2 4 4 The Reddoxx menu The design of the menu is very close to the user console The only difference is that the menu items are shown horizontally instead of upright LG Reddo Outlook Addin User tul FAx REDDOXX al Gg Ready Illustration Welcome screen with menu items HINWEIS The menu items equals to the user console described in chapter 3 4 5 Message archiving You can post archive emails or a complete folder from your mail box into the Reddoxx Appliance 1 Login to your Reddoxx Appliance 2 Select your email from your mail box and folder you wish to archive REDDO XX User M anual Search Inbox Pp Open amp Print fe Reply i Reply to All i Forward Follow Up
14. allation of the Outlook Addin ssr00r22eernnenennnnnnnnnnennnennnnennnennnennn nenne nnnnennnn 21 4 2 Outlook menu OverVvieW nnsessseesssnnsnnnennnennnnennnnnnnnnnnnnnnnennnennnnnnnnnennnnsnnnnnnnsnnsn nase 30 AS RCQCOXK OO a ea 30 AE The Reddoxx ne 31 Aco MEERE IE VUN ee en 31 4 6 Blacklisting an email manually eessensseenssnesnennnnennnnnnnnnnnnnnnnsnnennnennnnnnnnnnnnnnennnen 34 E 012127 17 LEE AA E E A T 36 REDDO XX User Manual 1 Introduction and Start For maintaining the Reddoxx Appliance there are several user interfaces to your choice 1 REDDOXX User Console 2 REDDOXX Outlook Add In 3 REDDOXX Web Interface All this solutions gives you nearly the same function set and a consistently Look amp Feel Some variations will be marked in the corresponding chapter of this user manual with a symbol and described 1 1 REDDOXX User Console uc Die REDDOXX User Console is a portable program file with the extension named lt exe gt It will not be installed but executed with a double click directly This software can be downloaded from the REDDOXX Support Center There is also a lt msi gt version to distribute it into the network 1 2 REDDOXX Outlook Add In Das REDDOXX Outlook AddIn is a Windows DLL which is integrated into Microsoft Outlook with the Addin technology The Addin is loaded within the start up of Outlook If a REDDOXX specific function is used for the first time after loading Outlo
15. c user This user can manage all e mail addresses that are assigned to him her In the management section you can activate the filtering of soam per e mail address default as well as you can determine a deputy for your e mail address Profile E Mail Aliases Filter lists E Mail Addresses E mail address Fiter profile i manual hermsdort 2 Default Filterprofile SR Add M Edit eg Delete Set primary address Image E Mail Aliases REDDO XX User M anual Add a new E Mail Alias Since the Appliance recognizes new e mail addresses automatically usually it is not necessary to add new e mail aliases manually If you want to prevent the filtering for a specific e mail address you need to add a new e mail alias manually If you do not add it manually but wait for the Appliance to recognize the new e mail address automatically the filtering of this address will be carried out instantly To add e mail aliases manually please proceed as follows Make a right click in the free list and select Add from the context menu Profile E Mail Aliases Filter lists Add E Mail Address E Mail address Please enter the e mail address to be registered Attention a confirmation e mail Request IC wil be sent to this address send Request Cancel Image Add E Mail Alias E Mail address Specify the new e mail address and click on Send Request You receive an e mail on this address then From sent Mo 03 05 2009 09 2
16. central Reddoxx Mail Archive Furthermore there is a feature to add a spam sender onto the blacklist Most of the feature set equals to the functions of the user console NOTICE The Reddoxx Outlook Addin is supports only MS Outlook Other mail clients such as Outlook Express Lotus Notes or Thunderbird are not supported 4 1 Installation of the Outlook Addin 1 Download the setup file of the under the URL http support reddoxx net downloads ph 2 Launch the setup with a double click onto the lt msi gt file A welcome screen appears TA Reddoxx Outlook Addin Setup Welcome to the Reddoxx Outlook AddIn Setup Wizard The Setup Wizard will install Reddoxx Outlook AddIn on your computer Click Next to continue or Cancel to exit the Setup Wizard Cancel Illustration Setup Welcome screen 3 Continue with Next NOTICE Note that MS Outlook must be closed completely before this setup Make sure that the MS Outlook process is not listed in the task managers process bar REDDO XX User M anual jap Reddoxx Outlook Addin Setup End User License Agreement Please read the Following license agreement carefully REDDOAX Tdo not accept the terms in the License Agreement Advanced Installer Back Cancel Illustration License agreement 4 Read the end user license agreement and click on Next if you agree to them 7 Reddoxx Outlook Addin Setup P rer Select Installation Folde
17. cturers and as such are subject to the statutory regulations Product and brand names are the property of REDDOXX GmbH This issue replaces all earlier ones and orients itself on the appliance with respect to naming REDDO XX User Manual Table of contents li APOC UCIOM and a A nr meatrheairamiee eanenenantreate 4 kI REDDA USE CONSO ee renin tte ence eee ne 4 2 REDDOXXA OUUCOK AU Nenner 4 1 3 REDDOXX Web Interface s200ns00ennsnnneenennennnnnnnnnnnnnnnnnnnnennnnnnnnnnsnnnnnnnnnennn nn 4 Are ee 5 2 1 Login with the User Console s ssssssssrssresrssrsnrnnrsrssrsnrnnrnnnnnrnninninnnnnnnnnsrnrnrnnrnnrnnrenns 5 22 L gmi within MS QUO OKs nennen 5 2 3 The welcome screen ununseeresseennnennnnennnnennnnnnnnnennnnnnnnennnnnnnnnnnnsnnnnnnennnnnnnsnennnennnn anne 1 3 Opionsinihe Menu Dar ae ee ernennen O 9 1 OUN NS a ee 9 92 OP MA e ae ee 10 3 2 1 0 Dal Mall 0 6 opener ene rent eee nr tee eet ee ere en een ree er 10 33 QIS GUGU reed 11 oA 2161 1 11 gt PeNeeNEE ene een E EE I eee ee een ee 12 34 1 Archive Sear ernennen 12 92 2 AlCNIVE ODON See een 16 95 Mas CA een eiserne 19 30 USE AUNO een 20 9 0 1 USER PONO e essen 21 80 2 lel PAS SS e ehseenusbeineuebsein 22 30 3 FINE II euere ee seen 24 60 LOO KEPPERNE TIERE BERNEEIER E SEIEN tree eee eter ener ere HERNE ee a ee ee ee ee 26 4 The Reddoxx Outlook Addln 0ssr00nn0ennnernnnnnsnnnnnnnnnennnnennnennnnennnnnnnnnnnennnnennnennnnnn 21 4 1 Inst
18. he user can then access the soam queue and the archive Profile From the Profile field you can also select No Profile E mails sent to this address are then not being filtered anymore After an automatic recreation of an e mail alias this alias will always be assigned the Default Profile Click on the Save button to finish editing the settings The changes are instantly effective 3 6 3 Filter lists In the filter lists it is possible to set addresses domains and subject to trusted and untrustworthy REDDO XX User M anual Profile E Mail Aliases Filter lists Address Whitelist Address Blacdist DomainWhitelist DomainBlacklist SubjectWhitelist Subject Blacklist valid unt aa Add Address Ei Edit Address BE Delete Address Illustration Filter lists There are different types of filter lists Address Whitelist email address is trusted Address Blacklist email address is untrustworthy Domain Whitelist email domain is trusted Domain Blacklist email domain is untrustworthy Subject Whitelist emails with this subject are trusted Subject Blacklist emails with this subject are untrustworthy You can add edit and delete whitelist and blacklist entries Add whitelist Address Whitelist Address Blacdist Domain Whitelist Domain Blacklist Subject Whitelist Subject Blacklist Description Cancel Illustration Add whitelist Email address Add the email address of a trusted
19. hermsdor 26 53 K Fee i 00004395 21 09 2009 20 17 45 REDDO bac sf enginemher christiani hermsdor 967 Byt feee E 00004397 E 21 08 2009 15 33 56 rebuild index reddoxx Esch christiani hermedor 26 55 K jee E 00004396 20 05 2009 15 39 50 REDDO bac sfengine her christian hermsdor 367 Byt u 00004395 a 20 08 2009 12 13 12 test bayes Christian christianhermador 102K ae 00004394 foe 20 08 2009 12 10 40 spam bayes Christian christian hermasdor 1 57 E Free a 00004393 Ea 20 05 2009 12 05 42 spam Christian christian hermecor 1 57 K en E 00004391 Ea 20 05 2009 11 36 15 test exchange recddaxx Esch christan hermsdor 26 57 K Era E o0004390 fe 20 05 2009 10 10 36 test bayes 10 10 reddoxx Esch christian hermsdor 255 K its i OO00438F 19 06 2009 20 16 13 REDDO bac sf enginei her christiani hermsdor J67 Byt ca i O000436E 15 05 2009 20 14 57 REDDOs bac sf enginei her christian i hermsdor S67 Byt pe ii 00004350 E 15 08 2003 15 11 25 test Christian christian hermsdor 2 08 K G8 annnacor Pa O aono annn aa Poe Talend H MEAM AA Oran Dhvinkian da i Various manual options are in the individual processing of those messages available By clicking the right mouse button on the display the following options appears Show all recipients Deliver lH Save Message Preview The contents of the email will be displayed in a separate window For example Deliver Delivers the e
20. ic e mails to your mail box again You can also search for specific e mails by specifying certain criteria archive search Find auto In sender and Recipient Deputy Mone advanced search advanced full text search Search Se ea Ve an a re ee erg ge EEE ooo fest easy bs fig 00000 ES 18 08 200911 3640 reddoxx fg OOOO fey 18 08 2009 112831 test reddox a 5 38 KB Deli Deliver nz 5 45 KB ked Save Message Image Archive 3 4 1 Archive Search For the search within the archive there are three different search procedures available e The Simple Search including full text search e The Advanced Search e The Advanced Full Text Search NOTICE Following file formats are supported for full text indexing MS Office until Office 2003 PDF and text files with extension txt Please also note that embedded images inside a PDF document as for e g a facsimile currently can not be retrieved from the full text search REDDO XX User M anual 3 4 1 1 The Simple Search with full text search Archive search Find redox In All text Deputy More advanced search advanced full text search Search Image Default Archive Search Find One or multiple search patterns that all must exist in the searched content Boolean AND Wild cards e g are not permitted In Choose one of the following content type Full text The con
21. iew you can see the ID the time the e mails has been received the sender of the e mail its recipient and the size of the e mail You can also sort the e mails by their criteria here To do so please click on the column heading In Restrict the search by either searching for the sender or the recipient of the e mail Queue You can choose between SMTP and POPS In the SMTP Queue there are e mails which have not been sent yet In the POP3 Queue there are e mails which have already been collected from the inboxes but have not yet been validated by the Box The e mails are then waiting for the next retrieval through the e mail client program REDDO XX User M anual 3 2 Spam Mails en E mails that are listed in the Spam Mails Queue have been classified as spam by the Appliance In case e mails should have been recognized as spam accidentally False Positive you can deliver them to the recipient manually afterwards Spam Mails Deputy None dp Received Sender Recipient size Subject Fitter Z 1ESFFF amp 425 04 12 2009 06 3 stephon maeromandowiaje tuliinetzw 709 KB email that his Fuzzy Filter Z FOFQSBBASFY 04 12 2009 04 2 robert_maryjosat aditamil tuliinetzy 208 KB Buy Cializviagr Fuzzy Filter Z S25FS4956RB2 04 12 2009 00 1 tuyetkrvsta xri ndty cam tuli inetzy 1 95 KE jRolexReplica Fuzzy Filter Ee 254 C73BbF403 03122009 12 2 shelleychapmani kichimail tul netzw 23535 KE Die
22. kept for the next login to enable auto login Logon Click on the button LOGON Continue with the welcome screen REDDO XX User M anual 2 3 The welcome screen The welcome screen after a successful login REDDOXX Illustration Application window after login Legend 1 Menu bar 2 Display window a Reddoxx Outlook Addin User tul m REDDOXX qe Ready Illustration Application window after login within MS Outlook REDDO XX User M anual 3 Options in the menu bar The main menu consists of Outgoing mails Spam CISS queue Archive Mail Sealer User settings and Logoff Menu Illustration Menu bar Outgoing Mails Here you get all emails listed that the user is sending to the internet Spam Mails Here are listed all mails that were sent to the user but were detected as spam CISS Queue The CISS Queue contains all emails which has been kept back and has not been released yet by the sender or by the recipient Archive Inthe Mail Depot you will find all the emails which have been archived by the appliance Mail Sealer The Mail Sealer Light offers you the possibility to send your email encrypted with a password User Settings The user settings allow you to change your general setting You can maintain your email addresses here Logoff You log off from your personal user GUI REDDO XX User M anual 3 1 Outgoing Mails All e mails scheduled to being sent by the
23. lecting none shows only emails matching the from or to field If you are looking for emails which you are deputising you need to select the relevant email address from this drop down box REDDO XX User M anual Include Spam Mails Perhaps an email was marked as spam accidently false positive With this option you can also search for spams inside the archive but only if archiving spam not not been disabled ask your administrator Also emails which have been put into the CISS queue are treated as spam and need to have this option enabled if you want to include it into your search Include Virus Mails Perhaps as like spam an email was filtered because of a virus With this enabled option the email is included to the search criteria Otherwise it is hidden to the search 3 4 1 3 Advanced full text search In the advanced full text search you can combine various search terms with each other logically As in the simple full text search the content of the file attachment will be searched as well Wildcards like and regular expressions are not allowed here either The advanced full text search is not available in the web interface currently Archive advanced Full text search All of the words Company Mustermann simple search At least one of the words offer invoice Without the words Deputy none sss Image Advanced Full Text Search All of the words All of the words specified need to occur in the e mail you wa
24. mails matching the from or to field If you are looking for emails which you are deputising you need to select the relevant email address from this drop down box 3 4 1 2 Advanced Search Using the advanced search you can combine various search criteria with each other and limit specified time period but a full test search is not supported Archive advanced search From Date B 01 2009 To Date B 01 2010 Use archiving date E mail address sender and Recipiert subject Include Spam Mails Attachment Include Virus Mails Deputy None simple search Image Advanced Archive Search From Date To Date Use archiving date E mail address Subject Attachment Deputy Restrict the search by specifying a period of time Not the sending date but the archiving date will be respected for the search Please note that the date and particularly the time between the creation and the receiving of the e mail can diverge from each other significantly search for the email address of the sender or the recipient Adjust the corresponding setting in the subsequent field on the right Sender and Recipient means either or Specify a part of the subject you are searching for Wildcards like and regular expressions are not allowed here Specify a part of the attachments filename you are searching for Please note that the name of the file will be searched and not it s content see full text search se
25. me will be added to domain white list Delete Spam mails are being deleted automatically from the Soam Mails Queue after a period of 60 days However you can manually delete specific or multiple emails from the queue anyway To do so make a right click on the e mail you want to delete and select the Delete option from the context menu Preview The preview of your emails allows you to have a first look on your spam mails before you decide to have them either delivered or deleted 3 3 CISS queue a _ When using the CISS filter the sender receives an email which must ond be acknowledged so that his email to you will be sent The mail remains in the CISS queue until it will be confirmed You can browse the CISS queue if you wait for a certain mail and you can bypass the filter permanently for the senders address CISS Queue Deputy None dD Received Sender Recipient Size Subject ag ss4E6307435 01 12 2009 17 32 46 thomas thomasuh tulgnetzwer 6 76 KB test Illustration Search CISS queue The search deliver delete and preview options are consistent with those of the soam mails NOTICE E Mails e g newsletters which have not been confirmed by the sender can be released by yourself REDDO XX User M anual 3 4 Archive Within the archive there are all e mails stored that have been sent or received by the Appliance You can display a list of all your e mails as well as you can deliver specif
26. n E Mail Vorschau in Outlook Options The Internet header is displayed See further details as in the section Previe with the User Console REDDO XX User M anual Nachrichtenoptionen x Machrichteneinstellungen _ Sicherheit he Wichtigkeit Normal i SL F Nachrichteninbalte und Anlagen verschl sseln equates leit forma 8 Big Signatur ausgehenden Nachrichten hinzuf gen P SIMIME Bestatigung anfordern Optionen zur Verlaufkontrolle N pie bermittlung dieser Nachricht best tigen Das Lesen dieser Nachricht best tigen Ubermittlungsoptionen a Ankzorken Senden an O e IMM L uft ab nach kenes 00 00 hd Kontakte kategorien x Keine Internetkopfzeilen Microsoft Mail Internet Headers version 2 0 Received From sf metzwerker de 172 20 1 103 by mail netzwerker de with Microsoft SMTPS Ci6 0 3790 5959 Wed 2 Dec 2009 08 00 01 0100 From sf engine netzwerker de To tul netzwerker de Subject Spamfinder Quarantaene Report 02 12 2009 Illustration Internet Header in an email shown with Outlook Message Source You can view the source code of the message only if you save that message and then open it with an extra editor like notepad or so Deliver Exit the message options of Outlook and choose deliver from the archive lists context menu open with right click of the selected email 3 5 MailSealer With the integrated REDDOXX MailSeale
27. ok a login is required The Addin only supports Outlook version 2002 2007 and only in combination with MS Exchange Server The Installation and some special features of the Outlook Addin are described at the end of this document in chapter 4 Outlook 2000 work fine in principe just with little restrictions in the context menu of a mail but is not supported by REDDOXX 1 3 REDDOXX Web Interface The REDDOXX Web Interface WI is provided by the Appliance itself You WJ only need a common web browser to access your emails Insert following address into your browser http lt IP Adresse oder Hostname der Appliance gt https lt IP Adresse oder Hostname der Appliance gt encrypted REDDO XX User M anual 2 Login For safety reasons the REDDOXX Appliance is only accessible via login Therefore you have to authenticate yourself as follows with your user name and password The Purchase of a REDDOXX Appliance with valid licenses is required 2 1 Login with the User Console 1 Double click on the file rdxuser exe The login window appears Continue with step 3 at the login window 2 2 Login within MS Outlook 1 Launch MS Outlook iw Posteingang Microsof In the tool bar now a Reddoxx button is shown Datei Bearbeiten at Additionally youve got a new folder below your post box E Ed named Reddoxx Outlook Addin B Neu au re m REDDOXX i El pii Postfach Thomas Uhl LA Entw rfe a Geldschte Objekte A
28. r as This is the Folder where Reddoxx Outlook 4ddIn will be installed REDDOARA To install in this Folder click Next To install to a different folder enter it below or click Browse Folder C Program Files x86 Reddoxx Browse Advanced Installer Illustration Installation folder 5 Choose an installation folder of your choice and continue with Next REDDO XX User M anual ep Reddoxx Outlook AddIn Setup Ready to Install Fax The Setup Wizard is ready to begin the Reddoxx Outlook Addin installation REDDOXX click Install to begin the installation IF you want to review or change any of your installation settings click Back Click Cancel to exit the wizard Advanced Installer Cancel Illustration Installation ready 6 The Setup wizard is ready to install Click on Install to start the installation now ip Reddoxx Outlook Addin Setup z Outlook AddIn Setup Wizard Completing the Reddoxx Click the Finish Button to exit the Setup Wizard hI ne Illustration Installation finished 7 The installation now is finished Click on Finish to exit the setup You can now launch MS Outlook REDDO XX User M anual 4 2 Outlook menu overview After launching MS Outlook a Reddoxx button appears in the symbol bar Additionally you can see in your mail box tree a new folder named Reddoxx Outlook Addin liv Posteingang Microsof E pg Postf
29. r you can encrypt your e mails as quickly as simple To achieve this very high encryption strength of 256 bit AES is being employed Add a Passphrase If you would like to encrypt the entire e mail traffic directed to a specific e mail address you proceed as follows REDDO XX User M anual Make a right click in the list Select Add Passphrase from the context menu MailSealer Passphrase E mail address ef Add Passphrase g Edit Passphrase 3 Delete P assphrase Specify the respective e mail addresses and their corresponding passphrases If you want to apply the encryption immediately check the Active box MailSealer Passphrase E Mail Address fredtcoxs gris de Encryption Passphrase Iasswordausernt Cancel 7 Active All e mails that are being sent to the e mail address configured will be encrypted automatically MailSealer Passphrase E mail address 4 reddoxx gnx de Edit Passphrase In case you want to send future e mails to a specific address in an unencrypted way again you proceed as follows Make a right click on the e mail address you want to edit and select the Edit Passphrase option from the context menu Clear the Active box and confirm with the Save button 3 6 User Settings In the User Settings section you can adjust your user profile your e mail address and the settings for your daily queue report and the shape of the Appliance Manager as well as
30. rchiving Max size MB The size limit in mega bytes of a single message until it gets archived Start Starts the archiving process Close Closes the archiving window During archiving you can watch the progress bar W Message Archiving Archiving selected items al l fa oj x Archiving options Action after archiving one Max size MEI fo Star Close rg Personal Folders Inbox 3 96 KE Archived with ID QOO00000000CSF95 Progress 1 1 akt Warnings D Errors 0 Illustration Archiving messages dialog with progress bar REDDO XX User M anual 4 6 Blacklisting an email manually lf an email was not filtered by the appliance you can set the email sender address onto the appliance s blacklist 1 Select the email and click right The context menu opens Search Inbox Click here to enable Instant Search Arranged By Date T T T T T T T T T POOP RUC R COG RCR CORPO RCO ORC nan nnnlnnn nannan nan nnui nan H Reo PO 1 a 1 i ye ner 10 16 10 05 Forward 10 01 Follow Up mete categorize Mark as Read 09 44 Find All RER Create Rules Junk E mail 0 24 ul a 1 Message Options Wie Ph Add sender to blacklist l Archive messages b Illustration Add the sender s address to the blacklist 2 Click on Add sender to blacklist The sender of this selected email is shown in a new window for confirmation REDDO XX User M anual Add to blacklist Option
31. re also used to increase the availability of systems Console Software component the REDDOXX Appliance is controlled by D DBL Filter Domain blacklist filter checking the sender domain against a list maintained in the Spamfinder The entries can be made both user related as well as company wide The lists are maintained manually by the administrator or the user DMZ A DMZ means demilitarized zone A DMZ is an intermediate network that is formed at network interfaces but does not belong to either of the networks It represents an inherent network that is not as heavily secured as the network that is actually to be protected With simple security gateways DMZ is usually generated at a third interface of the package filter If the security gateway consists of a package filter application level gateway package filter another interface of the application level gateway ALG usually serves as DMZ interface If package filters or ALG have more than three interfaces additional DMZ can be formed DNS The Domain Name System DNS is one of the most important services in the Internet The DNS is a distributed database that manages the name space in the Internet Domain A domain is a coherent section of the hierarchic DNS name space Starting from its domain name a domain always comprises the entire subordinate tree structure DWL Filter Domain whitelist filter authorizing the sender domain against a list maintained in
32. s 1 addresses TTT ni Cancel Illustration Adding the sender to the blacklist 3 Blacklist domains You also can block the complete domain if this option is enabled by the appliance policies Contact your administrator if you need to have this feature enabled 4 Click on Add The sender now is added to the blacklist The window closes REDDO XX User Manual 5 Glossary A ABL Filter Address blacklist filter checking the sender address against a list maintained in the Spamfinder The entries can be made both user related as well as company wide The lists are maintained manually by the administrator or the user Advanced RBL Filter Advanced Realtime Blacklist Filter All email servers involved in the transport of the incoming mail are checked against public blacklist servers We do not assume any guarantee for the function of the selected blacklist servers as well as the absence of errors in the list entries on the blacklist servers Appliance The appliance is the hardware component of the Spamfinder the REDDOXX Appliance There are three variants of the REDDOXX Appliance This ensures that the demands of all sizes of companies and email traffic are covered optimally Observe the warning and safety notices AWL Filter Domain whitelist filter checking the sender address against a list maintained in the Spamfinder The entries can be made both user related as well as company wide Some filters
33. s searching for At least one of the words At least one of the words specified needs to occur in the e mail you were searching for Without the words The word specified must not occur in the e mail you were searching for Deputy Selecting none shows only emails matching the from or to field If you are looking for emails which you are deputising you need to select the relevant email address from this drop down box REDDO XX User M anual Archive Search showing search results Archive search Menu Find le In Sender m christianihermador reddox gt net Deputy advanced search advanced fulltext search m Message time Subject Image Archive Search showing Search Results 3 4 2 Archive options pun n i OO004340 26 05 2009 10 42 36 kein Betreff Christian appliance Kreddoxx 315 Byt ied i OO004 39 F a 26 08 2009 10 41 46 test Christian reddox easy com 799 Byt niy E 00004339E f 26 08 2009 10 39 77 easy Christian reddox easy com a00 Byt at E oo00439D 25 06 2009 20 1 7 44 REDDO bac sf enginemmher christian hermador 967 Byt Stine i 00004397 25 08 2009 09 51 03 teat Christian autobahn rulez igo 514 Byt be 00004396 f 25 05 2009 09 45 41 test sealer Christian autobahn rulez ga 620 Brt bo E 00004395 24 05 2009 20 16 21 REbLbDOsXbac sfengine her christian dhermscor 967 Byt bo E 00004393 24 08 2009 15 29 33 test reddaxx Esch christan
34. tent type Full text is the default The full text search searches in the whole email for those specified search patterns The search consists of the complete archive without any temporal restrictions The full text search also includes the content of the attachments Supported attachment types are currently MS Office until 2003 TXT Files and PDF documents The indexing of the new emails of a day starts at 22 00h per default Please note that emails of the current day can not be found with the full text search until the indexing has finished In this case use the advanced search Sender searches for the sender of an email Recipient searches for the recipient of an email Subject searches for the subject of an email Sender and Recipient searches for the sender or for the recipient If the searched pattern is in one of these fields the email is shown in the result list Attachments Searches only in the file name of the attachments Do not confuse this issue with the searching in the content of an attachment This can only be done by the full text search NOTICE Searching with other content type than full text is limted by the time range defined in the appliance configuration option called default display period The default is 30 days back Our recommendation Prefer the simple full text search if you do not need to look for emails of the current day Deputy REDDO XX User M anual selecting none shows only e
35. the Spamfinder The entries can be made both user related as well as company wide The lists are maintained manually by the administrator or the user F Failover A failover denotes a technology in the IT sector that serves to keep data and services highly available H Host name REDDO XX User Manual The host name of the REDDOXX Appliance in the network L LDAP LDAP Lightweight Directory Access Protocol is a network protocol applied for so called directories It handles the communication between the LDAP client e g with a mail server or a digital address book and the directory server It offers all log specific functions required for such communication registration on the server the search query and data modification M Mail Hop Mail hop is when an email is transferred from one server to another Each of these servers is regarded as a mail hop N NBL Filter Network blacklist filter Checking the IP address of the email server against a list maintained in the Spamfinder The entries can be made both user related as well as company wide The lists are maintained manually by the administrator or the user NWL Filter Network whitelist filter Authorization of the IP address of the email server against a list maintained in the Spamfinder The entries can be made both user related as well as company wide The lists are maintained manually by the administrator or the user O OS Operating System Q Q
36. uarantine For all authorized users the REDDOXX Appliance contains quarantine mailboxes which can be set up individually Together with the achieved false positive rates this feature enables you to achieve the conformity with the valid laws R RAID A RAID system Redundant Array of Inexpensive Disks often also Redundant Array of Independent Disks serves to organize several physical hard disks of a computer to form a powertul and safe logical drive RBL Filter REDDO XX User Manual Realtime Blacklist Filter The sending email servers are checked against public blacklist servers We do not assume any guarantee for the function of the selected blacklist servers as well as the absence of errors in the list entries on the blacklist servers Realm A realm is a section similar to a domain where you authenticate yourself Also see the chapter User Administration Login Configuration RVC Filter Recipient Verify Check Filter To protect the local email server from spam floods the recipient address is checked by asking the respective email server whether the recipient is Known This function is currently available for Microsoft Exchange Server as of version 5 5 S SBL Filter Subject Blacklist Filter Checking the email subject against a list maintained in the Spamfinder The entries can be made both user related as well as company wide The lists are maintained manually by the administrator or the user SMTP
37. you can change your password REDDO XX User M anual 3 6 1 User Profile Profile E Mail Aliases Filter lists User Profile GUI Theme office2007 Blue Enable auto logon Report Language en T Use HTML Mail Default Archive display periode fio days Enable Queue Report Apply Settings Change Password Old password Mew password Confirm new password Change Password Image User Profile Settings GUI Theme select a skin for your Appliance Manager Report Language Select the language for your daily queue report You can choose between English German Italian and Dutch Default Archive display period Initially the archive list shows the e mails that have been archived within the specified time period A longer time period can be looked up at any time using the search Enable auto logon You can logon to the Appliance Manager automatically without typing in your password again The password is stored on your Appliance Use HTML Mail Check this box if you want to receive the queue report in HTML format Enable Queue Report Check this box if you want to receive the queue report including a list of spam mails on a regular basis Change Password Here you can change your login password Specify your old and your new password and click on the Change password button REDDO XX User M anual 3 6 2 E Mail Aliases E mail aliases are e mail addresses that are assigned to a specifi
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