p/n 466-2520 • rev 01 • draft 00.05
Contents
1. Connect your USBUP to this header using the 5 pin cable supplied with your USBUP Press and hold the button on the USBUP until the light begins to flash green rapidly Release the button and USBUP will continue the firmware transfer When the light stays lit orange the firmware was successful Disconnect the cable and replace the USB modem and cover 10 If the light flashes red slowly then there has been an issue performing the 52 upgrade Check the files are correct and in the right folders on the USBUP then try again You may also open the log file that is written to the USBUP for more diagnostic information ZeroWire Installation Manual Upgrading Firmware using DLX900 Upgrading firmware can be performed remotely using DLX900 1 Check with your supplier to download the latest firmware file for your device 2 Open DLX900 and go to Devices Device Info X Device Info 1234 Send Read Options Display Device info Control Info 23 Sees You must be connected to a control to modify this screen I Sensor Exp C Output Exp Device model J Add device GJ Device Cat 5 Serial number Q Device Cat 6 Q Device Cat 7 J Device Cat 8 C Device Cat 9 C Device Cat 10 J Device Cat 11 Q Device Cat 12 Device Cat 13 eer does z C Read devices lal Device Cat 16 C No data transfer Device ID Firmware version Hardware version Memory map version Action a2. Exit from the menu Idle mode is when your ZeroWire is not being used The lights on the screen dim for your comfort at night All security functions work normally Pressing any button will bring the LEDs back up for normal operation Example Set idle mode brightness level to 1 A default setting is zero so normally no lights are on after the keypad light timer expires J H Change Time and Date Time and date are normally automatically updated with an internet time server Example Setting the time as 9 30AM and the date as 19 6 2014 14 D Q D DOE Select main menu Option 2 Backlight level 1 Run mode backlight level 2 Idle mode backlight level Set brightness level to 1 Exit from the menu Select main menu Option 8 Basic system configuration Enter your Installer code Select time and date configuration 1 To configure the time and date 2 To configure the date Enter the hours value Enter the minutes value Press 1 for AM Press 2 for PM Enter the day ZeroWire Installation Manual 9 6 ICENTER Enter the month 10 2 JUo JU1 JU4 JC enter Enter the year it must be 4 digits 11 Exit from the menu Adjust Partition Entry or Exit Times Example Setting the entry time as 90 seconds ra Select main menu Option 8 Basic system configuration YOUR 4 OR 6 DIGIT MASTER CODE 2 Select partition entry time Enter your Installer code 3 Select partitio
3. Wireless security amp home automation L2 3 United Technologies i Voice UI Ethernet Web Installation manual ZeroWire v1 0 P N 466 2520 R Copyright Trademarks and patents Manufacturer EU compliance EU directives aa Contact information Customer support 2014 UTC Fire amp Security Americas Corporation Inc All rights reserved This document may not be copied in whole or in part or otherwise reproduced without prior written consent from UTC Fire amp Security Americas Corporation Inc except where specifically permitted under US and international copyright law Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Placed on the market by UTC Fire amp Security Americas Corporation Inc 3211 Progress Drive Lincolnton NC 28092 USA Authorized EU manufacturing representative UTC Fire amp Security B V Kelvinstraat 7 6003 DH Weert Netherlands CE UTC Fire amp Security hereby declares that this device is in compliance with the applicable requirements and provisions of one or more of the Directives 1999 5 EC 2014 30 EU and 2014 35 EU For more information see www utcfireandsecurity com 2002 96 EC WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your loca
4. e View status of partitions e View system conditions e Remotely arm and disarm partitions 20 ZeroWire Installation Manual Turn chime mode on and off Bypass Un bypass sensors Add remove and edit users Add remove and edit Z Wave devices View Z Wave device status Control Z Wave devices Enter Installation menu and perform advanced programming for ZeroWire WiFi Discovery Mode ZeroWire provides a temporary WiFi Discovery Mode to allow initial configuration from a mobile device such as a smart phone or tablet This wireless connection is between the ZeroWire and the mobile device only http 192 168 1 3 Power on Connect power to your ZeroWire Enable WiFi on ZeroWire On the ZeroWire press Menu 9 PIN 8 This will enable WiFi Discovery Mode for 10 min 3 Enable WiFi on your device Turn on WiFi on your smart phone tablet or laptop 4 Connect to ZeroWire Browse for available WiFi networks and select the ZeroWire_xxxx network to connect to it Only a single user can connect at any time and there is no WiFi password Once connected the ZeroWire will be assigned a fixed IP address of 192 168 1 3 Open Web Browser Open your web browser and enter http 192 168 1 3 The ZeroWire login screen should appear Sign in Enter your username installer Enter your password 6 Login Enter your username and password by default this is installer and 9713 ZeroWire Insta
5. YOUR 4 OR 6 DIGIT INSTALLER CODE Enter your Installer code 3 Select 2 to configure user type 4 6 ICENTER Select the user number 5 Select 2 for the installer user type available options 1 Standard 2 Installer 3 Arm Only 12 ZeroWire Installation Manual Customize Your ZeroWire Volume Level Example Set volume level to 6 1 Select main menu Option 1 Volume level 2 Ce Set volume level to 6 3 Exit from the menu Voice Annunciation Example Turn on off the voice when arming and disarming 1 Select main menu Option 8 Basic system configuration YOUR 4 OR 6 DIGIT INSTALLER CODE ENTER Enter your Installer code 3 Pressing 4 toggles voice annunciation on off Pressing 5 toggles full menu annunciation on off 4 Exit from the menu Full Menu Annunciation Turning this feature On gives full descriptions to all the options within the main menu Turning this feature Off shortens the descriptions i Select main menu Option 8 Basic system configuration YOUR 4 OR 6 DIGIT INSTALLER CODE ENTER Enter your Installer code 3 Pressing 4 toggles voice annunciation on off Pressing 5 toggles full menu annunciation on off 4 Exit from the menu ZeroWire Installation Manual 13 Backlight Level Example Set run mode brightness level to 8 Select main menu Option 2 Backlight level 1 Run mode backlight level 2 Idle mode backlight level Set brightness level to 8
6. _ Areas Address i Security Drive E channels City California State A Zip code E A Account number 8888 Goto Panel Zerawire l Schedules Duplicate Customer Actions Contact phone Panel phone Srm Disarm 1 23456799 Goto i 23456789 Gota Delete Permissions Additional items lt lt 4rea Groups Contact phone 2 Paseword keyword Menus Contact phone 3 Installation date 170772014 r Holiday s STE TCPYIP Address 192 168 1 134 Last diagnostic date 25 05 2014 6 23 52 PM 5 T _Sensor Types Reserved Branch office _Sensor Options Central station phone Event Lists Recent accessed information Channel Groups 28 05 2014 6 23 52 PM wj None _fction Groups 2805 201 4 6 23 29 PM iw None Scenes 287057201 46 23 15 PM G None Speech Tokens Cameras Connect Server For Help press Fi OFF LINE Install and launch DLX900 software Create a new customer and select ZeroWire for the Panel Enter the TCP IP address of the ZeroWire Click Save Go to Communicator Remote Access 0 N ZeroWire Installation Manual 45 X Communicator 2014 05 Send Read Options Display Options IP Config Ethernet Radio DialIP Email Remote Access System Event Reporting Panel device number 0 Download access ooooo009 Ring number Caller ID number Call number Call Back number AMD Call Back IP Address Options Callback before download
7. the preceding limitation may not apply to you In any event the total liability of UTCFS shall not exceed the purchase price of the product The foregoing limitation will apply to the maximum extent permitted by applicable law regardless of whether UTCFS has been advised of the possibility of such damages and regardless of whether any remedy fails of its essential purpose Installation in accordance with this manual applicable codes and the instructions of the authority having jurisdiction is mandatory While every precaution has been taken during the preparation of this manual to ensure the accuracy of its contents UTCFS assumes no responsibility for errors or omissions WARNING The equipment should only be operated with an approved power adapter with insulated live pins Caution Risk of explosion if battery is replaced by an incorrect type Dispose of batteries according to the instructions Contact your supplier for replacement batteries Advisory messages Advisory messages alert you to conditions or practices that can cause unwanted results The advisory messages used in this document are shown and described below WARNING Warning messages advise you of hazards that could result in injury or loss of life They tell you which actions to take or to avoid in order to prevent the injury or loss of life Caution Caution messages advise you of possible equipment damage They tell you which actions to take or to avoid in order to p
8. working Your cellular radio module should be pre configured and function once plugged in to the ZeroWire If not please refer the manual that comes with the cellular radio for instructions on how to install it 3G cellular network BY lt To internet Mobile Phone Tower If you need to make changes open the ZeroWire Web Server and go to Advanced Communicator Radio Configuration Configuration Server Logout sensors cameras P Rooms Conprnicator Radio Configuration History Server 1 IP Address server 2 IP Address Users server 3 IP Address Server 4 IP Address Settings 4 GPRS Userna RS Password smart Roaming SIM Preset Only change these settings as instructed by your supplier or telecommunications provider In order to check the 3G radio signal strength 1 Login to the ZeroWire Web Server see ZeroWire Web Server on page 20 2 Click Settings Connection Status and look at Signal Strength 26 ZeroWire Installation Manual Settings Selector Logout Connection Status v Arm Disarm Up Reload Sensors ETAR Connection Status Roons LAN Status a Connected History LAN Media E l Ethernet a Users Cell State oe Idle Advanced ae UltraAgent Wireless Idle xConnect Status Idle xConnect Media i LAN Radio Details Cell Service No service Sig Radio Technology i 3 Ensure the S
9. 2 3 Remove the sensor from packaging Remove a battery cover of the sensor Install batteries taking care to insert them correctly Batteries inserted with reverse polarity may damage the sensor Learning Sensors into ZeroWire Example Add a PIR motion detector to ZeroWire and assign it as sensor 1 1 MENU Select Sensor Configuration YOUR 4 OR 6 DIGIT INSTALLER CODE Select 1 to add sensor Enter your Installer code Activate the sensor learn in sequence see specific wireless sensor manual for instructions PRESS DEVICE BUTTON l ZeroWire will announce that the sensor or keyfob is detected ENTER Assign the sensor as sensor number 1 or just press Enter to automatically assign a number Press 1 6 for the sensor group Install Sensor in Home Replace battery cover Install sensor in a suitable location Here are some tips Wireless sensors feature low power transmission to maximize battery life This means you should place the ZeroWire in a central location and install sensors as close to the ZeroWire as possible Signals from each sensor will reduce in strength as they pass through different building materials with brick and concrete absorbing more of the signal Keep sensors away from household appliances and metal surfaces e g refrigerator TV washing machine garage door Metal surfaces will reflect the signal away ZeroWire Installation Manual 9 4 If you have a double storey property it is
10. 31 south interior 132 stairs key switch 133 storage Keychain 134 study kitchen 135 temperature lounge 136 spare laundry 13 7 toilet lift 138 training light 139 TV living 140 upstairs location 141 user master 142 utility medicine 143 volt meeting 144 veranda motion 145 wall night 146 warehouse north 147 water nursery 148 west office 149 window output 150 windows outside 151 wireless panic 152 yard pantry partial perimeter pool rear reception remote roof room rumpus safe security sensor shed shock shop side skylight sliding ZeroWire Installation Manual ZeroWire Menu Tree The menu structure as seen from the Advanced menu in ZeroWire Web Server 1 Users 2 System 1 System Clock 2 General Options 3 System Timers 4 Siren Options 5 Service and Test Options 6 Status 3 Sensors 1 Sensor Number 2 Sensor Name 3 First Sensor Profile 4 Second Sensor Profile 4 Partitions 1 Partition Number Partition Name Partition Entry Exit Times Partition Options Partition Timers Partition Type Settings Partition Event Reporting 5 Channels Channel Number Account Number Format Device Number Dest Phone or Email Next Channel Event List Attempts 6 Communicator 1 General Options 2 Auto Test 3 IP Configuration 1 IP Host Name IP Address Gateway Subnet Primary DNS Secondary DNS Ports Time Server 9 IP Options SMS Server Ultranet Configuration Ethernet Configura
11. 8 Sensor Type Disarmed Sensor Options 1 Sensor Options Number Sensor Options Name Sensor Options Sensor Reporting Sensor Contact Options 6 Sensor Report Event Event Lists 1 Event List Number 2 Event List Name 3 Event List Channel Groups 1 Channel Group Number 2 Channel Group Name 3 Channel List Action Groups 1 Action Number Action Name Function Duration Minutes Duration Seconds Event 1 Event 2 Event 3 9 Event4 10 Result Scenes 1 Scene Number Scene Name Activate Schedule Activate Event Type Activate Sensor 6 Scene Actions Speech Tokens 1 Zone Tokens Cameras 1 Camera Number 2 Camera Name 3 LAN IP Address 4 MAC Address UltraConnect Web Access PIN Ethernet Server 1 Ethernet Server 2 Ethernet Server 3 Ethernet Server 4 Wireless Server 1 Wireless Server 2 Wireless Server 3 Wireless Server 4 pS Oe IS Ana coal Dad SO Oe ON E a 0 025 Oe Ol IN 51 Upgrading Firmware using USBUP Upgrading firmware on your ZeroWire is easy using a USBUP 1 2 Create a folder on the USBUP called ZEROWIRE 3 A Take the ZeroWire off the wall and remove the USB modem cover on the Check with your supplier to download the latest firmware file for your device Copy the firmware files into this folder right A USB modem may be pre installed Take it out of the ZeroWire but leave it connected The USBUP header is inside the ZeroWire panel where the arrow indicates
12. AY mode System is normal Non urgent system conditions present Press the STATUS key to hear system conditions Urgent system conditions present Touch the STATUS key to hear system messages If you are unable to fix the issue contact your service provider for help Not lit Away ed V Not lit READY System is disarmed if Stay is also not lit Press the AWAY key to arm in Away mode System is armed in the AWAY mode System cannot be armed press STATUS key for more info ZeroWire Installation Manual Away Arm Key e Bypass Key ff Chime Key esfe History Key Siren Enter Key Key Colour Description Green All sensors are ready and the V steady system can be armed in Away or READY Stay mode Green Sensors are currently unsealed but flashing system is force armable If these sensors are not sealed by the end of the exit time the system will go into alarm Press the BYPASS key if you wish to isolate eS ignore a sensor Bypassed sensors will not be active when you arm the system in Stay or BYPASS Away modes Press the CHIME key to select which sensors will make a doorbell sound on the ZeroWire when they are tripped CHIME y PP Press the HISTORY key to listen for alarm G and event history HISTORY Feature must be enabled by your security provider Check what response will be L provided Hold down the key to send a message to a central monitoring centre Enter y
13. F Lock Download Programming Control panel shutdown Callback at Auto Test f Lock Local Programming Reserved Lock Communicator Programming Reserved 5 Enter the Download Access Code to match the one configured on the ZeroWire panel 6 Click the Connect TCP IP button Troubleshooting Problem Cannot connect over TCP IP Do not know Download Access Code 46 Solution Check you can ping the ZeroWire Check the Download Access Code Check that remote access is enabled on the ZeroWire You generally need to be on the same network to connect via TCP IP If you are connecting from a separate network you will need to set up port forwarding to port 41796 on the router the ZeroWire is connected to Consult your router manual or your IT department for assistance Technical support is unable to assist with setting up port forwarding due to differences in customer networks and equipment Login to ZeroWire Web Server and go to Settings Network Generally this will need to be done on site with an internet browser At factory default DLX900 will automatically allow a connection using the default Go To Program Code Installer Code of 9713 even if the Download Access Code is unknown or set to default of 00000000 disable upload download This is a convenience feature for installers and control rooms when a system is first installed This is why you must change the Installer Code to protect the system from further cha
14. Logout Cameras Rooms Scan For Wireless Networks History Users settings Advanced 7 Click the WiFi network name you wish ZeroWire to connect to 8 Enter WiFi passcode then click OK The following message will appear Network Successfully selected Change your computer to the same network before attempting to reconnect 9 On your device connect to the same WiFi network you selected in step 7 ZeroWire Installation Manual 23 10 On the ZeroWire press Menu 8 PIN 6 and note the IP address announced If you hear IP address is not configured then wait a further 30 s and repeat this step 11 Open your web browser and enter hittp IP address The ZeroWire login screen should appear Sign in Enter your username installer Enter your password rE E 12 Your ZeroWire is now successfully connected to your WiFi network 9 6 Press Menu 8 PIN 6 Wireless Router for permanent address Troubleshooting If the connection does not work or you cannot get an IP address close the web browser on your phone and restart your wireless router and start again from step 1 sometimes settings on your wireless router may prevent a connection Check e itis within range and has good signal otherwise a WiFi range extender may help e the wireless router has DHCP enabled e does not have firewall or security rules that prevent additional connections e IP addresses
15. Send Read Options Display Cameras Camera Number History Name Camera Name Users LAN IP Address LAN IP Add MAC Address settings MAC Address Advanced Enter a name for the camera Enter the IP address and MAC address Your camera will now be viewable from the ZeroWire Web Server and UltraConnect app Viewing Cameras 1 Log in to ZeroWire Web Server or UltraConnect app 2 Click Cameras 3 You will now be able to view the live camera feed ZeroWire Installation Manual 35 EE UINE camera 1 Lo cuit Aft is arm SeNtors Poormns History Usar3 settings ACvVEnced Programming Cameras ZeroWire can automatically capture a short video clip when selected events occur on the system These clips can later be viewed from the History screen of the ZeroWire Web Server and UltraConnect app This is achieved using the Scenes feature 1 Log in to ZeroWire Web Server or UltraConnect app 2 Click Settings Scenes Lerowire Settinas Selector Logout Arm Disarm sensors tiiis Select Scene to Configure Fooms 1Scene1 Scene Name History Users Scene Trigger Activate Schedule Always On Settings Activate Event Type Disable Activate sensor Advanced disabled Scene Action 1 Action Device 36 disabled Manual Enter a scene name Select the Activate Schedule drop down box to restrict whe
16. and Keyfobs Introduction ZeroWire allows you to add up to 255 users Each user is assigned a PIN code and a user number This allows them to interact with the system Add a User Example Add a new user to ZeroWire and assign them a PIN code 2580 We will add this as user 4 T MENU Select User Configuration menu YOUR 4 OR 6 DIGIT INSTALLER CODE ENTER Enter your Installer code 3 Select 1 to configure user PIN 4 Select user 4 9 ae Set user 4 PIN code as 2580 6 Exit from Advanced system configuration Add a Key Fob Example Add a new key fob and assign it as sensor 65 i Select Sensor Configuration 3 Select 1 to add a keyfob PRESS DEVICE BUTTON Activate the keyfob learn in sequence see specific 4 wireless keyfob manual for instructions ZeroWire will announce that the keyfob is detected Enter your Installer code Select the number that will be assigned to this keyfob followed by Enter Press Enter for the next keyfob ZeroWire Installation Manual 11 Remove a User Example Remove user 4 from your system 1 MENU Select User Configuration menu YOUR 4 OR 6 DIGIT INSTALLER CODE Enter your Installer code 3 Select 1 to configure user PIN 4 Select user 4 5 Press Bypass to disable the selected user s PIN code 6 Exit from the menu Change User Type Example Change user 6 to a master user installer and allow to add remove other users 1 MENU Select User Configuration menu
17. andard User v Advanced Police CI Medical E Fire F Scene Ji disabled Serial Number EFR Add IP Cameras ZeroWire supports the following cameras e to be completed Cameras should be configured as a static IP address and connected to the same network as ZeroWire Default settings for the camera should be used that allows access without a password Method 1 Automatic Discovery On power up the ZeroWire will automatically find and add all cameras on the same network To add cameras at a later time 1 Install camera according to the manual supplied with the camera 2 Login to ZeroWire Web Server 34 ZeroWire Installation Manual 3 Click Settings Cameras 4 Click Scan For New Cameras Settings Selector Logout Cameras v Arm Disarm Up Save Sensors Cameras Rooms Scan For New Cameras _ a History gt Camera Configuration Users 1 Camera Camera Name settings Advanced Camera Network Configuration IP Address 192 fiee j ne MAC Address 2D1233E5F Method 2 Manual Entry 1 Install camera according to the manual supplied with the camera 2 Assign each camera a static IP address 3 Open the Cameras menu in DLX900 or Advanced Cameras in ZeroWire Web Server fe e VV Configuration Server Logout IENS a iik Down D T Vine TN Sensors All On All Off f Shortcut Cameras Cameras Camera 1 v Rooms X Cameras 2014 05
18. are available for example connect a new device to it and verify it has an internet connection 24 ZeroWire Installation Manual Wired LAN Setup To internet sopas EFFETS OOOe Router 2020 aeroWine 1 Connect power to your ZeroWire 2 If this ZeroWire was previously connected via WiFi see page 19 to Switch Connection Modes 3 Connect an Ethernet cable to the rear of the ZeroWire and wait 10 sec for the local router to assign the ZeroWire an IP address 4 On the ZeroWire press Menu 8 PIN 6 and note the IP address announced If you hear IP address is not configured then wait a further 30s and repeat this step 5 Open your web browser 6 Enter the IP address from step 3 and the ZeroWire login screen should appear Some browsers may require you to enter http before the IP address Sign in Enter your username installer Enter your password 7 Enter your username and password by default this is installer and 9713 8 You should now see a screen similar to the one below Arm Disarm peso Not Ready sensors Gt Cameras We 4y O JS Rooms Away Stay Off Chime History Users Settings Advanced 9 Click Advanced to program your ZeroWire ZeroWire Installation Manual 25 3G Cellular Radio Setup An optional 3G cellular radio modem provides a back up reporting path to the central monitoring station over a cellular network if the Ethernet WiFi connection is not
19. ay Stay or Off From this screen you can also enable or disable Chime mode Site zeroWire zeroWire zeroWire Heady Armed Away Armed Stay X The menu bar is located along the bottom of the app Touch Sensors to view sensor status From the Sensors screen you can touch Bypass to ignore a sensor or touch it again to restore it to normal operation You may also add or remove a sensor from the Chime feature Sites ZeroWire Sites ZeroWire Ready Ready Bypass Chime Bypass Chime Ready Ready 42 ZeroWire Installation Manual Touch Cameras to view any cameras connected to the system this Is a live view of the camera Touch Latest Clip to view the last recorded clip by that camera You can also access video clips linked to History events by touching Play Video Clip from the History screen Turn On Stav Turn On Stay Partition 1 User 1 Time 3 08 39 PM Date 24 Sep 2014 Camera 1 jose me RY Play Video Clip If you have Z Wave devices installed touch Rooms to view and control them Sites ZeroWire Room Selector Room 1 2 On Off Power Switch Updating Status Master users will have access to the full Users menu for creating and managing users ZeroWire Installation Manual 43 ZeroWire Configure Users Feat Delete Select User Sort By Name User1 1 v User Number Save 1 First Name Last Name When you login with the i
20. d 40 ZeroWire Installation Manual 1 On your iPhone go to the Apple App StoreTM or Google PlayTM store GET IT ON Available on the E App Store gt Google play Search for UltraConnect Install the app Click the icon on your device to launch it Click on the top right to add a new account or the blue arrow to edit an existing site gt os 2 Y Enter the details of your security system The serial number is printed on the back of the ZeroWire unit Alternatively login to ZeroWire Web Server and go to Settings Details to view it The default Web Access Passcode of 00000000 disables remote access To change it login to ZeroWire Web Server and go to Settings Network The default username and PIN code is installer 9713 You may also use any other valid user account 7 Click Done button to save the details then Sites to go back 8 Click the name of the Site the app will now connect you to ZeroWire Site Info Edi eat lt gt Sites PASANTE Site Name Enter a name ZeroWire gs Aran 4 Description Enter a description Partition 1 Serial Number Enter the serial number Passcode Web Access Passcode User Name Enter a valid username PIN Enter their PIN code ZeroWire Installation Manual 41 Using the App The first screen that will appear once you connect is Arm Disarm This will display the status of your system and allows you to arm or disarm partitions by touching Aw
21. ector Logout Armm Disarm sensors Cameras wave Device Selector Rooms 1 Room 1 1 Alarm System History Users Device Room Location Device Mame 1 Alarm System Device Add Remove Functions Tick For High Power Add Option ZeroWire Installation Manual 39 4 Click Add Logout Armm Disarm Sensors Cameras Rooms History Users Settings Advanced Settings Selector ZWOME Add Remove Ww Zwave Device Selector 1 Room 1 1 Alarm System Adding Learn Ready Activate Device Learn Sequence or Press Cancel Device Room Location Room 1 Device Name 1 Alarm System Device Add Remove Functions Tick For High Power Add Option 5 Initiate LINK or ADD mode on Z Wave device See your Z Wave device s manual for instructions 6 Note If a Z Wave device has been added before or to another system you must first remove it before adding it to this system To do this click Remove then activate LINK or REMOVE mode on the device 7 Click Rooms 8 Check you can see the device you just added Click a button such as ON or OFF to verify you can control the device Access via UltraConnect App UltraConnect is an app that allows you to control your ZeroWire from an Apple iPhone iPad or Google Android device First set up the ZeroWire Web Server then download this app Carrier charges may apply and an Apple iTunes or Google account is require
22. ed LAN Setup this is the easiest to set up but requires a physical Ethernet connection to the ZeroWire You will need to also provide the internet connection and Ethernet router ZeroWire Installation Manual 19 4 3G Cellular Radio Setup this provides a direct connection for secure reporting with no configuration needed in most cases just plug and play The only requirement is good mobile phone reception To activate WiFi Discovery mode for direct access 1 menu J e Select main menu Option 9 Advanced system configuration YOUR 4 OR 6 DIGIT INSTALLER CODE ENTER Enter your Installer code 3 Turn on WiFi Discovery Mode for 10 min 4 Exit from the Advanced system configuration menu For redundancy 3G cellular radio will provide the backup path for reporting in case the wireless wired LAN connection stops working Primary Path wireless LAN or wired LAN Secondary Path cellular 3G To select between Wireless LAN or Wired LAN modes 1 menu J e Select main menu Option 9 Advanced system configuration YOUR 4 OR 6 DIGIT INSTALLER CODE ENTER Enter your Installer code 5 Toggle between Wireless LAN and Wired LAN connection modes 4 Exits from Advanced system configuration menu ZeroWire Web Server ZeroWire has a built in web server which makes it easy and simple to set up your system from a web browser instead of the keypad Features e Simple forms to set up most commonly used features
23. ed if there is a loss of power e 802 11 b g WiFi enables remote access via a web browser or smart phone e IEEE 802 3 Compliant Ethernet use hardwired cable instead of wireless the choice is yours e 3G Cellular radio support allows reporting alarm messages without a fixed line telephone service ZeroWire Installation Manual 1 Your new security system Check that everything is complete before beginning your installation If anything is missing please contact the customer service Installation User Manual Manual Reference Guide Reference Sheet online e ZeroWire with Wall Bracket e 9 VDC Power Pack e Backup Battery Pack e Input Output Lead e Installation Manual this document e User Manual e Quick Reference Guide Optional parts e ZW ANT3M Extension ee A ZW DS01 Desk Stand B e ZW HSPA Cellular Modem e Wireless Sensors e Wireless Keyfobs 2 ZeroWire Installation Manual Front of ZeroWire Stay Arm Status Microphone Key Key 505 Emergency fe Speaker Key Colour Red e ALARM Not lit STAY Yellow Green Yellow Red STATUS steady Keys Menu Numeric Key Keys Description System is in alarm Enter your PIN code then ENTER to turn off the alarm Press STATUS key for more info System is disarmed if Away is also not lit Press the STAY key to arm in Stay mode System is armed in the ST
24. eneral Options gt Disable Hardwired Sensors ON To enable 2 inputs e Set System Menu gt General Options gt Disable Hardwire zones OFF e Set System Menu gt General Options gt Panel Zone Doubling OFF e Set System Menu gt General Options gt Double EOL ON for tamper monitoring or OFF for no tamper To enable 4 inputs without tamper monitoring e Set System Menu gt General Options gt Disable Hardwire Sensors OFF e Set System Menu gt General Options gt Panel Zone Doubling ON e Set System Menu gt General Options gt Double EOL OFF IMPORTANT NOTES e If hard wired inputs are programmed as sensor 1 2 3 and or 4 then these will take priority over the wireless sensors e System Double EOL will take priority over Sensor EOL setting If Sensor EOL is OFF and Double EOL is on Double EOL tamper monitoring will be active e Normally Open or Normally Closed state can be set in Zone Options gt Options ZeroWire Installation Manual 31 Connecting Outputs ZeroWire has two general purpose outputs located on the rear of the unit These can be connected to up to 2 devices Use the supplied header cable Input Output Connector 1 Ground 2 Input 1 3 Input 2 4 Output 1 5 Output 2 6 8 5V Pin Outs Outputs are controlled by Actions in the ZeroWire When an output is configured with an action the output will monitor the status of the action e When the action log
25. ess 192 Gateway 192 Subnet 255 Primary DNS 192 secondary DNS 0 WiFi Security Type g None xi WiFi Password Remote Access PINS Web Access Passcode 23456789 Download Access C ci de 112345878 e Installer Phone Number This is announced to the user when certain status conditions occur For example when there is a low battery Add your phone number under Advanced System Service and Test Options e Web Access Passcode and Download Access Code These provide access to the ZeroWire Web Server UltraConnect app and upload download from the DLX900 management software Troubleshooting Problem Cannot get IP address Cannot see local WiFi access point from smartphone 30 Solution If you are unable to get an IP address then your wireless router may not be configured for automatic DHCP or certain security settings may be enabled Check your router settings and try again Ensure your WiFi access point is able to accept 802 11b or 802 11g Some 802 11n access points may not accept 802 11g connections ZeroWire Installation Manual Connecting Inputs ZeroWire has two general purpose inputs located on the rear of the unit These can be connected to up to 4 devices when Zone Doubling is enabled Use the supplied header cable Input Output Connector 1 Ground 2 Input 1 3 Input 2 4 Output 1 5 Output 2 6 8 5V Pin Outs To disable the inputs e Set System Menu gt G
26. f ZeroWire this will allow the wall bracket to be removed from the unit ZeroWire Installation Manual 5 2 Remove battery cover 3 Connect battery pack lead 4 Replace battery cover and with a small screwdriver to connector on left screw Note The battery wire cannot be under the battery or the cover will not fit properly Note The battery is not designed as a long term power source Plugging in the battery should be followed quickly with the plugging in of the DC power supply Install Cellular Radio If the ZeroWire Cellular Radio installation is planned it should be done before plugging in the main DC power cord Refer to the ZeroWire Cellular Radio installation Manual for details 1 Check the radio signal strength see 3G Cellular Radio Setup on page 26 2 Ensure the Signal Strength is 87 to 51 dbm lt 4 Too Low _ gt _ OK _ gt 3 If itis too low move the unit to the location with better signal or install an external antenna Install ZeroWire on Wall 1 Install the bracket on a wall by using the supplied screws Make sure the power lead can reach the ZeroWire when plugged in to a power source N J 5 6 ZeroWire Installation Manual 2 Align the ZeroWire to the top clips on the wall bracket then slide the ZeroWire in to place so it sits flat against the wall You may enable the box tamper feature from the System Menu General Op
27. fter moving devices Slot condition after removing device Free slot C Hold slot until next enroll Hold slot permanently Expand all 3 Select the device you want to upgrade If you wish to update the ZeroWire control panel select the Control Info tab Click Update Device Update All of Type or Update Control Select the firmware file Click OK Wait for the firmware files to transfer to your device s oe oS ZeroWire Installation Manual 53 Specifications Voltage Current maximum without voice Back Up Battery Inputs Outputs Dimensions W x H x D Operating temperature Shipping weight 54 9 VDC regulated 210 mA 165 mA Rechargeable Ni MH battery pack 2x sensor inputs up to 6 6 V seal with 3 3k EOL 2x open collector outputs at 100 mA 30 V max 190 mm x 140 mm x 32 mm 0 to 50 C 1 kg ZeroWire Installation Manual Index 3G 26 A access via UltraConnect 40 adding IP cameras 34 Z Wave devices 39 adding a keyfob 11 adding a user 11 adding users and keyfobs 11 B back of ZeroWire 4 battery 5 battery test 18 C cameras programming 36 viewing 35 changing day and time 14 changing keyfob options 34 changing user type 12 communicator test 18 connecting inputs 31 outputs 32 connecting power 8 customizing 13 D date and time 14 DLX900 53 DLX900 software 45 F factory default 19 fron
28. has no additional levels e Defaulting requires 2 levels a Shortcut was entered without two levels Read write errors and results e Write Access Denied e Nothing displayed can be Saved e Program Success e Name Saved Sensors page e No Sensors Configured For Your Access Displayed on Sensors page when there are no sensors available to view WiFi e Connection Was lost before a response was received Sent when no response received on a WiFi network change Data entry formating errors e Data must only contain the following characters e Date must be of the form YYYY MM DD e Day must be from 1 to 31 e Data entry must only contain the numbers 0 9 and A F e Data entry must only contain the numbers 0 9 e Data must be a number from X to Y e Improper Time Value e must be 4 to 8 digits e You must enter a user Number between 1 and 1048575 e PIN digits must be between 0 and 9 e PIN Must be 4 8 digits from 0 9 e Data must not contain the following characters 48 ZeroWire Installation Manual Z Wave messages Unavailable Failed Device Function in progress An attempt was made to enter an add remove mode when the failed device mode is active Unavailable Add mode active An attempt was made to enter an add remove mode when the add mode is active Unavailable Remove mode active An attempt was made to enter an add remove mode when the remove mode is active Unavai
29. his includes your sirens communicator back up battery and detection devices Each of these should be regularly tested and maintained to provide the highest level of security Failure to conduct regular testing can result in system failure when most required The four system tests to perform are Perform a Walk Test This is an important test to use regularly to verify that each sensor is working correctly Example How to perform a sensor walk test 1 Select main menu Option 4 System Test YOUR 4 OR 6 DIGIT INSTALLER CODE ENTER 3 4 Select sensor walk test Enter your Installer code Walk past each motion sensor open and close carci ndd noe The ZeroWire will chirp the siren and announce the 4 sensor name and the signal level of each sensor that is triggered STATUS Hear the status of each sensor that has been tested Exits from System Test O1 de Perform a Siren Test The Sirens are used as audible deterrents in the event of your security system activating As this test sounds all the audible devices connected to your security system it is advisable to notify neighbors and other persons within the premises prior to activating this test Using hearing protection is also recommended Example How to perform a siren test 1 Select main menu Option 4 System Test YOUR 4 OR 6 DIGIT INSTALLER CODE ENTER Enter your Installer code 3 Select siren test 4 Press Mute to stop sirens within 30 sec
30. ic is true the output will be on e When the action is false the output will be off If no action is assigned to an output the default behavior is e Output 1 Siren e Output 2 Strobe TO program outputs from ZeroWire Web Server 1 Click Advanced Actions 2 Create an Action refer to ZeroWire Reference Guide for more help 3 Click Advanced Devices System Devices Control 4 Click Control Output 1 or Control Output 2 32 ZeroWire Installation Manual 5 Click Access Function Zerowire Configuration Server Logout Sensors All On All Off Cameras Rooms Devicestoystem Devices ControhDevice History NumberControl Output 1 Users Settings 6 Click the drop down action menu and select the action you want to control the output Zerowire Configuration Server Logout Sensors All On All Off Cameras Rooms O eee DEVICES MOTIE History qumbernCoantral Output TAccess Function Users Settings 7 The output will now be controlled by the state of the selected action ZeroWire Installation Manual 33 Changing Keyfob Options 1 Login to ZeroWire Web Server or UltraConnect 2 Click Settings Keyfobs settings Selector Logout Keytobs v Atm Disarm Down Sensors Cameras Sensor Add Remove Functions Rooms Learn Remove Cancel History Users Select Keyfob to Configure VE 65 keyFob Settings Cap se FOR Number as St
31. ignal Strength is 87 to 51 dbm tM Too Low gt t ___ OK gt 4 If itis too low move the unit to an area with a better signal or install an external antenna ZeroWire Installation Manual 27 Enable UltraConnect App optional 1 2 3 To enable the UltraConnect app click Settings Network Enter a Web Access Passcode Settings Selector Network v LerOwile Logout Up Save Sensors sins LAN configuration Rooms IP Host Name Qiang_Zw2 History Enable DHCP IP Address Users Gateway 3 Subnet eae Primary DNS secondary DNS Advanced WIFI Configuration WIFi SSID WIFI Security Type None v WiFi Password Web Access Passcode 23456789 Download Access Code 12445R78 Enter a first name Leow Configure Users Logout Sensors g Select User O Sort By Name Cameras User1 1 v Rooms User Number History irst Name Last Name settings Advanced RIN 1234 Recommended Items To Change 28 Installer Code This is the master key to most features Always change this to prevent accidental modifications by end users and an unauthorized access to the security system User 1 PIN code is 1234 at default Always change this to prevent unauthorized access to the security system ZeroWire Installation Manual e User 1 username is User1 a
32. l partitions are on in the away mode All partitions in this multi partition system are armed in the away mode All partitions are on in the stay mode All partitions in this multi partition system are armed in the stay mode All partitions are ready All partitions in this multi partition system are secure and ready to be armed Sensor Number Sensor Name In Alarm This zone has triggered a system alarm condition Is bypassed This zone is isolated disabled and will not activate an alarm Chime is set This zone is part of the chime group Is not secure This zone is not closed Fire alarm This zone has triggered a fire alarm Tamper This zone has triggered a tamper alarm Trouble fault This zone has an open circuit Loss of wireless supervision This zone is a wireless device and has lost its communication link with the control panel Low battery This zone is a wireless device and needs its battery changed ZeroWire Installation Manual 47 UltraConnect App Status and Error Messages Below you can find troubleshooting status and error messages displayed on the smartphone screen in the UltraConnect application Advanced Settings Configuration menus e You must select a Menu before you can scroll An attempt was made to scroll up or down from the top level menu e Select a submenu from the list or select back to access the main menu An attempt was made to scroll up or down from a submenu that
33. l supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info 2006 66 EC battery directive This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union See the product documentation for specific battery information The battery is marked with this symbol which may include lettering to indicate cadmium Cd lead Pb or mercury Hg For proper recycling return the battery to your supplier or to a designated collection point For more information see www recyclethis info For contact information see www utcfireandsecurity com For customer support in EU see www utcfssecurityproducts eu Content Important information iii Limitation of liability ili Advisory messages iii Welcome 1 Features and benefits 1 Your new security system 2 Optional parts 2 Front of ZeroWire 3 Back of ZeroWire 4 Install Your ZeroWire 5 What You Need 5 Choose aLocation 5 Install the Battery 5 Install Cellular Radio 6 Install ZeroWire on Wall 6 Connect Power 8 Add Your Sensors 9 Unpack Sensors 9 Learning Sensors into ZeroWire 9 Install Sensor in Home 9 Remove a Sensor 10 Add Users and Keyfobs 11 Introduction 11 Adda User 11 Add a Key Fob 11 Remove a User 12 Change User Type 12 Customize Your ZeroWire 13 Volume Level 13 Voice Annunciation 13 Full Menu Annunciation 13 Backlight Le
34. lable Resetting Network An attempt was made to enter an add remove mode when the resetting mode is active Unavailable Backing Up Network An attempt was made to enter an add remove mode when the backup mode is active Unavailable Restoring Network An attempt was made to enter an add remove mode when the restore mode is active Busy Try Again Momentarily This message is received when the Z Wave module is attempting to execute a command and a new command was submitted Not primary controller An attempt was made to perform device functions when not a primary controller Device Not found in failed list An attempt was made to remove a failed device that is now responding Remove Device failed already in process An attempt was made to enter a remove mode when the remove mode is active Replace Device failed already in process An attempt was made to enter a replace mode when the replace mode is active Remove Failed An attempt to remove a device from the network has failed Replace Failed An attempt to replace a device from the network has failed Function timed out or canceled Add Remove Replace function timed out Unavailable Try Again Later This message is received when the Z Wave module is still initializing Command Failed A Z Wave command has failed You must press Select to choose a set point A set point change was attempted without selecting a set point to change There a
35. llation Manual 21 7 You should now see a screen similar to the one below Not Ready sensors Bape Cameras Rooms History Users Settings Advanced 8 Click Menu Settings to program your ZeroWire 9 See the next section Wireless LAN Setup Wired LAN Setup or 3G Cellular Radio Setup to connect your ZeroWire permanently to a network so it can report events Wireless LAN Setup We will use your mobile phone or computer to connect ZeroWire to your existing WiFi network Your wireless router must support 802 11 b or 802 11g 1 See above for instructions on accessing the ZeroWire Web Server from a mobile device Initial address http 192 168 1 3 OO 000 eFalolok 90066 ZeroWire To internet Wireless Router 2 Open Web Browser Open your web browser and enter http 192 168 1 3 The ZeroWire login screen should appear Sign in Enter your username installer Enter your password 3 Login Enter your username and password by default this is installer and 9713 22 ZeroWire Installation Manual 4 You should now see a screen similar to the one below Zerowire Arm Disarm Not Ready Sensors Cameras AS RY CI J Sy Rooms Away Stay Off Chime History Users Settings Advanced 5 Click Settings WiFi Setup 6 Click Scan for Wireless Networks Settings Selector gt WiFi Setup aa Arm Disarm Sensors
36. main menu Option 4 System Test YOUR 4 OR 6 DIGIT INSTALLER CODE 4 Select communicator test The central monitoring station will confirm the test message was received If the communicator test fails notify your service provider 18 ZeroWire Installation Manual Advanced Installation Reset to Factory Default Follow these steps to reset your ZeroWire back to factory default settings 1 MENU e Select main menu Option 9 YOUR 4 OR 6 DIGIT INSTALLER CODE 2 Enter your Installer code 3 o Select resetting to the factory defaults 4 Confirm by pressing the BYPASS key and then wait for 10 seconds Reset Installer Account Lost your installer PIN code Follow these steps to reset it 1 Use a small screwdriver to hold down the reset button before you turn on power 2 Wait 3 seconds after turning on the power then release the reset button This will reset user 40 to PIN 9713 and username installer Switch Connection Modes A few connection methods are supported 1 WiFi Discovery Mode this provides direct access to the ZeroWire from a mobile device such as a smart phone or tablet for programming settings and initial set up only 2 Wireless LAN Setup this connects the ZeroWire to a local WiFi network You will need to provide an internet connection and wireless router for the permanent connection A mobile device such as a smart phone or tablet is needed to set up this connection 3 Wir
37. n exit time 4 Co Co CENTER Enter the new entry exit time Configure Sensor Names All sensors can be named using library words on page 50 This makes it easier to identify the correct sensor in the event of a condition You may enter up to eight words to achieve your desired description Example Configure sensor 1 name as Dining Room Sensor 1 MENU Select main menu Option 8 Basic system configuration YOUR 4 OR 6 DIGIT INSTALLER CODE 2 Enter Enter your Installer code 3 Select sensor name recording 4 Select sensor 1 9 Select word Dining from the word library Select word Room from the word library Select word Sensor from the word library If you do not require all eight words just press MENU as in step 6 after you have entered the last word number ZeroWire Installation Manual 15 Record Sensor Names You can also record the names of the first 64 sensors using your voice Example Record user name for sensor 1 1 Select main menu Option 8 Basic system configuration YOUR 4 OR 6 DIGIT INSTALLER CODE ENTER Enter your Installer code 3 Select sensor name recording 4 Select sensor 1 5 Activate recording mode 6 SPEAK NAME Record voice maximum 2 seconds noo ogy HELERSEHKTORY T Stop recording mode 8 Exit from the menu 16 ZeroWire Installation Manual Maintenance System Tests Your security system is only as effective as each of the components T
38. n the scene will be enabled Select the event that will trigger recording a video clip using the Activate Event Type drop down box 6 Select the Activate Sensor Partition User Action if applicable Select Action Device 1 Alarm System Action Type Trigger Camera Video Clip then the cameras you wish to record a video clip when the event is triggered Logout Arm Disarm Sensors Cameras Rooms History Users Settings Advancen 8 Click Save ZeroWire Installation Manual Settings Selector SCENES ka up down save select scene to configure 1 scene 1 ocene Name scene Trigger Activate Schedule Action Device 1 Alarm System Action Type o Trigger Camera Video Clip Camera 1 J E 37 View Camera Clips 1 Open UltraConnect app 2 Click History 3 Find the event of interest If a video clip has been recorded then Play Video Clip will be enabled Sites ZeroWire Video Event Camera 1 Scene 1 Time 6 01 38 PM Date 24 Sep 2014 foe pte Play Video Clip 4 Touch Play Video Clip and wait for the video to load You can also go to the Cameras screen to view the latest clip Sites ZeroWire Camera 1 38 ZeroWire Installation Manual Add Z Wave Devices 1 Log in to ZeroWire Web Server or UltraConnect app 2 Click Settings Rooms and edit Room Names 3 Click Settings Z Wave Add Remove Zerowire Settings Sel
39. nges Once the Installer Code has been changed this feature no longer works and you must have the correct Download Access Code ZeroWire Installation Manual System Status Messages Various messages may appear on the Status screen of ZeroWire Web Server and UltraConnect App These are also announced by voice when the Status button is pressed System AC power fail The security system has lost its electricity power Low battery The security system s back up battery requires charging Battery test fail The security system s back up battery requires changing Box tamper The security system s cabinet tamper input has activated Siren trouble The security system s external siren has a problem Over current The security system is drawing too much current Time and date loss The security system time and date need resetting Communication fault The security system has detected a problem with the phone line Fire alarm A fire alarm has been activated from the ZeroWire unit Panic A panic alarm has been activated from the ZeroWire unit Medical A medical alarm has been activated from the ZeroWire unit Partition Number Partition Name Is On in the away mode This partition is armed in the away mode Is On in the stay mode This partition is armed in the stay mode Is ready This partition is secure and ready to be armed Is not ready This partition is NOT ready to be armed a zone is not secure Al
40. nstaller account you will also have access to additional menus for setting up and programming the ZeroWire Refer to the ZeroWire Reference Guide for additional help on the Advanced screen Sites ZeroWire Sites ZeroWire Settings Selector Configuration Server up ES up down save All Off Shortcut Sensor Add Remove Functions Users System Select Sensor to Configure sensors Areas Channels Sensor Name Communicator Zonei Schedules Sensor Type Actions v Arm Disarm Sensor Options Devices Permissions Area Groups 4 ait wai Settings Advanced 44 ZeroWire Installation Manual DLX900 Software DLX900 is a fully featured management tool for control rooms and security professionals Compatible with Microsoft Windows 7 and 8 this is available to download from our website to be completed In order for DLX900 to connect to a ZeroWire panel you will need e the IP address of the ZeroWire or use the Discover feature for LAN connections e to know the Download Access Code see Troubleshooting section on page 46 and e if Always Allow DLX900 is enabled then you will be allowed to connect if Always Allow DLX900 is disabled then you must first put the ZeroWire into program mode this can be changed in Settings Network x DLX900 Download Software 8888 Program view ControlPanel Devices Download Tools Help Devices enrolled Users System x Customer 8888 Sensors Name F ohn Doe Goto aog Save
41. onds 5 Exit from the menu ZeroWire Installation Manual 17 Perform a Battery Test The backup battery is located on the rear of the ZeroWire behind a cover It provides temporary power to the ZeroWire when mains power is not available This may occur during a power outage or an intruder cutting power to a property The ZeroWire will automatically test the battery each day If the battery fails then your system can no longer protect your property in a power outage This is why replacing it when needed is very important The battery is a consumable part of the system and should be replaced every3 years to be completed or when the battery test fails whichever is sooner Contact your service provider for replacement parts Example How to perform a battery test 1 Select main menu Option 4 System Test YOUR 4 OR 6 DIGIT INSTALLER CODE 3 Select battery test gt Perform a Communicator Test The communicator is a part of the ZeroWire responsible for sending alarm messages The communicator test is only available if your security system has been set up to report to a central monitoring station Proper operation of this is very important for alarm reporting When testing your communicator no sirens will sound and a test message will be sent to the central monitoring station Example Perform a communicator test Call your central monitoring station and 1 tell them you are performing a communicator test 2 Select
42. our PIN code then ENTER to turn off a SOS alarm FIRE MEDICA POLICE Back of ZeroWire Battery Cover Cellular Screw Radio External Cover Input Output Antenna Connector Connector Power i Reset Ethernet Panel Connector Button Connector Tamper Siren Mounting Speaker Bracket Screw Connections for the cellular radio module are located under the cover on the right 4 ZeroWire Installation Manual Install Your ZeroWire What You Need e ZeroWire and everything inside the box e Sensors and key fobs you will add e List of users and PIN codes you wish to add e Wall socket for powering ZeroWire e Small Phillips head screwdriver e Small Flathead screwdriver e Router supporting 802 11 b or 802 11g if using local WiFi features e Optional desk stand e Optional internal or external siren and strobe Choose a Location When choosing a location for your ZeroWire there are a number of appliances and areas to avoid which could interfere with the security system e Choose a central location for the best reception to all wireless sensors and Z Wave devices e Ifthe ZeroWire Cellular Radio is installed select a location with sufficient signal e Avoid TV and other electronic appliances e Avoid microwave ovens e Avoid wet and moist partitions such as bathrooms and toilets e Avoid cordless telephones e Avoid computers and wireless equipment Install the Battery 1 Loosen the screw from a bottom o
43. re no Failed Devices Displayed in the failed device dialog when no failed devices detected ZeroWire Installation Manual 49 Voice Library These words can be used to customize your sensor names in Menu 6 4 0 zero 1 one 2 two 3 three 4 four 5 five 6 S X T seven 8 eight 9 nine 10 ten 11 eleven 12 twelve 13 thirteen 14 fourteen 15 fifteen 16 sixteen 17 seventeen 18 eighteen 19 nineteen 20 twenty 21 thirty 22 forty 23 fifty 24 sixty 25 seventy 26 eighty 27 ninety 28 hundred 29 thousand 30 air conditioner 31 area 32 attic 33 automatic 34 auxiliary 35 back 36 basement 37 bathroom 38 bedroom 39 boat 40 cabinet 41 car park 42 ceiling 50 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 15 76 Uf 78 19 80 81 82 83 84 85 cellar childs alert closet computer cool curtain data den detector dining door downstairs driveway duress east emergency entry family fan fence fire forced arm foyer freezer front games garage gas gate glass glass break ground guest gun gym hall hallway heat heating hold up home home theatre 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 infra red 129 small inside 130 smoke instant 1
44. revent the damage Note Note messages advise you of the possible loss of time or effort They describe how to avoid the loss Notes are also used to point out important information that you should read ZeroWire Installation Manual iil Welcome Thank you for purchasing ZeroWire ZeroWire can be set up in 4 steps and the voice guide will walk you through each of the menus and settings Install your Add your AA users _ ZeroWire sensors amp keyfobs y system Instead of using the keys on the front of ZeroWire you can also set up the system with the built in web server interface using a browser see ZeroWire Web Server on page 20 Please read through this guide before starting the installation Features and benefits e 255 Users enough for even moderate sized businesses e 64 Sensors 25 Keyfobs provides a large coverage area e 8 Partitions split your system into smaller parts you can protect individually e Dynamic Key Lighting lights up the available options to make it easier to program e Personal Voice Guide steps you through customizing your system e 2 Inputs integrate non wireless devices to your security system e 2 Programmable Outputs connect other devices such as siren and strobe e Loud internal piezo siren warns intruders they have been detected and encourages them to leave quickly e Modern self contained unit all in one box e Battery backup your property is still protect
45. suggested the ZeroWire unit be installed on the highest level for the best signal strength ZeroWire installed below ground level e g basement may have reduced range Movement Passive Infra Red PIR sensors should be installed to look over the partition you want to protect The path of an intruder should walk across the front of the PIR A PIR is less sensitive to an intruder walking directly towards it Avoid pointing the PIR at windows or heat sources as these may cause the PIR to operate incorrectly Reed switches should be installed across doors windows where two surfaces open and close Place the sensor on the frame and the magnet on the door window Take care to close the door window and note any gap between the magnet and the sensor If the gap is large the sensor will always be in an open state and prevent you from arming disarming the system A plastic spacer can be used to ensure the reed switch seals correctly Use Menu 4 4 to test sensor signal level If signal is low then move sensor to another location Alternatively move your ZeroWire to a more central location Remove a Sensor Example Remove sensor 8 MENU Select Sensor Configuration YOUR 4 OR 6 DIGIT INSTALLER CODE ENTER Enter your Installer code Select 2 to remove sensor or keyfob Select 2 to remove sensor Select the sensor number that needs to be removed Exit from Advanced system configuration ZeroWire Installation Manual Add Users
46. t default This is required to provide access to the ZeroWire Web Server and UltraConnect app Leave it blank to prevent end user access ALE Configure Users Logout sensors p Select User C Sort By Name Cameras _ User 1 v Rooms User Number History First Name Last Name settings e Enable remote access for UltraConnect app by changing Web Access Code The default Web Access Passcode of 00000000 prevents remote access To change it login to ZeroWire Web Server and go to Settings Network 68 3 i SFL Settings Selector Logout Network Bd Arm Disarm Up Save sensors nicit LAN configuration Rooms IP Host Name Qiang_ZWwe History Enable DHCP IP Address Users Gateway Subnet settings Primary DNS secondary DNS Advanced WiFi Configuration WIFI SSID WiFi Security Type None K WiFi Password eb Access Passcode 23456789 access Code y y 112345A7R e Enable remote access for DLX900 by changing Download Access Code The default Download Access Passcode of 00000000 prevents remote access To change it login to ZeroWire Web Server and go to Settings Network ZeroWire Installation Manual 29 Logout Arm Disarm sensors Cameras Rooms History Users Advanced Settings Selector Network Fue Down save LAN configuration IP Host Name Qiang_ZW2 E Enable DHCP o IP Addr
47. t of ZeroWire 3 I inputs 31 installation 5 installation on wall 6 IP cameras 34 ZeroWire Installation Manual K keyfob adding 11 keyfobs adding 11 changing options 34 removing 12 L learning sensors 9 location 5 M maintenance 17 menu tree 51 O outputs 32 R removing users 12 resetting 19 S sensor names 15 sensors learning 9 set description 5 setup 3G 26 wireless LAN 22 signal strenght 6 27 siren test 17 specifications 54 system status messages 47 system tests 17 U UltraConnect app 40 using 42 UltraConnect app messages 48 upgrading firmware DLX900 53 USBUP 52 USBUP 52 user adding 11 users adding 11 using 55 UltraConnect 42 V voice library 50 W walk test 17 web server 21 welcome 1 56 what s inside 2 wifi 21 wireless LAN 22 Z ZeroWire menu tree 51 Z Wave devices 39 ZeroWire Installation Manual
48. tion Radio Configuration Email Configuration Remote Access NOOROWN OF OO I a ONOAARWN SS a ae 1 Panel Device Number Access 2 Download Code Caller ID Number Call Back Number Callback Server Number Of Rings Number of Calls Answering Defeat 9 Download Options 10 System Event Reporting ONDARY ZeroWire Installation Manual Machine 7 Schedules 1 Schedule Number 2 Schedule Name 3 Follow Action Number 4 Times and Days 8 Actions 1 Action Number Action Name Function Duration Minutes Duration Seconds Event 1 Event 2 Event 3 9 Event4 10 Result 9 Arm Disarm 1 Arm Disarm Number 2 Name 3 User Number 4 Schedule Number OOF Ol oe eS 10 Devices 1 System Devices 1 Control 2 Keypads 3 Zone Exp 4 Output Exp 2 Interlogix Transmitters Transmitter Number Serial Number User Transmitter Type Loop Options Scene Wave Devices Serial Number User Transmitter Type Loop Options Scene 11 Permissions 1 Permission Number 2 Permission Name 3 Control Groups 4 Permission Options 5 User Timer Options 12 Partition Groups 1 Partition Group Number 2 Partition Group Name 3 Partition List 13 Menus 1 Menu Number 2 Menu Name 3 Menu Selections oO NOORWNANNOAOARWD Transmitter Number 14 15 16 17 18 19 20 21 22 Holidays Holiday Number Holiday Name Date Range Sensor Types Sensor Type Number Sensor Type Name Sensor Type Armed
49. tions via the ZeroWire Web Server This will cause an alarm to occur if the ZeroWire is removed from the wall If you do not wish to install the product on a wall you may use the optional table bracket to place the ZeroWire on a secure flat surface ZeroWire Installation Manual T Connect Power 1 Connect a DC power lead from power pack to the back of the ZeroWire it only fits when inserted in the correct direction Make sure a correct polarity is observed 2 Connect the power pack to its own power outlet and turn it on e CAUTION Wall tamper is an optional security feature that is disabled by default When enabled it will sound the siren when power is connected Press 9 7 1 3 Enter to turn the siren off If this does not work proceed to Reset Installer Account on page 19 to enable this code e Lights should be lit on the ZeroWire when the power is turned on If not check that the power lead is connected securely to the rear of the ZeroWire e Avoid using multiple power adapters and power boards Note ZeroWire should be connected to a power source at all times The battery is a backup power source and the ZeroWire is designed to run on the battery pack during a power failure only and NOT for prolonged periods of time 8 ZeroWire Installation Manual Add Your Sensors Unpack Sensors These instructions are for general information only Please refer to the manual included with each sensor for further details 1
50. vel 14 Change Time and Date 14 Adjust Partition Entry or Exit Times 15 Configure Sensor Names 15 Record Sensor Names 16 Maintenance 17 system Tests 17 ZeroWire Installation Manual Perform a Walk Test 17 Perform a Siren Test 17 Perform a Battery Test 18 Perform a Communicator Test 18 Advanced Installation 19 Reset to Factory Default 19 Reset Installer Account 19 Switch Connection Modes 19 ZeroWire Web Server 20 Connecting Inputs 31 Connecting Outputs 32 Changing Keyfob Options 34 Add IP Cameras 34 Viewing Cameras 35 Programming Cameras 36 View Camera Clips 38 Add Z Wave Devices 39 Access via UltraConnect App 40 Using the App 42 DLX900 Software 45 system Status Messages 47 UltraConnect App Status and Error Messages 48 Voice Library 50 ZeroWire Menu Tree 51 Upgrading Firmware using USBUP 52 Upgrading Firmware using DLX900 53 Specifications 54 Index 55 ZeroWire Installation Manual Important information Limitation of liability To the maximum extent permitted by applicable law in no event will UTCFS be liable for any lost profits or business opportunities loss of use business interruption loss of data or any other indirect special incidental or consequential damages under any theory of liability wnether based in contract tort negligence product liability or otherwise Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages
Download Pdf Manuals
Related Search