Retail User Manual
Contents
1. customer copy 1 for Yes or F2 for No Debit Refund To scroll menu press 4 until desired option appears gt Press REFUND gt Input password and press ENTER gt Swipe card gt Select DEBIT gt Input invoice and press ENTER if prompted gt Input clerk ID and press ENTER if prompted gt Input amount and press ENTER gt Input original transaction date MM DD YY gt Cardholder enters PIN and presses ENTER gt Print customer copy 1 for Yes or F2 for No Reports gt Press REPORTS gt Press J until desired option appears TOTLS RPT prints a total report DETL RPT prints a detail report gt Press J to view additional reports from the main menu screen gt Select report to print Report s prints Report Key m Manually keyed Trans adjusted Balance Inquiry To scroll menu press 4 until desired option appears gt Press BALANCE INQ gt Choose from these options CURR PREV Select CURR for current batch e Select PREV for previous batch gt The balance of the selected batch will display Report prints Batch Review To scroll menu press 4 until desired option appears gt Press BATCH REVIEW gt Input password and press ENTER gt Retrieve by CLRK AMNT ACCT or INV gt Input clerk ID amount last 4 digits of account or invoice and press ENTER gt Select ADJ to adjust trans2. only gt Input clerk ID and press ENTER if prompted gt Input amount and press ENTER gt Input tax amount and press ENTER purchase business card only gt Input V Code and press ENTER gt If no code entered Code present Select NO XREAD gt Input address and press ENTER gt Input zip code and press ENTER gt Print customer copy F1 for Yes or F2 for No Void To scroll menu press 4 until desired option appears gt Press VOID gt Void last transaction F1 for Yes or F2 for No gt Retrieve by INV ACCT gt Input invoice or last 4 digits of account and press ENTER Terminal Displays NO to cancel YES to void NEXT to scroll gt Print customer copy F1 for Yes or F2 for No Credit Refund To scroll menu press 4 until desired option appears gt Press REFUND gt Input password and press ENTER gt Swipe or input account and press ENTER gt Select CREDIT or PURCH if prompted gt Input expiration date MMYY and press ENTER manual sale only gt Input last 4 digits of account and press ENTER swiped sale only gt Input invoice and press ENTER if prompted gt Input customer and press ENTER purchase card only gt Input clerk ID and press ENTER if prompted gt Input amount and press ENTER gt Input tax amount and press ENTER purchase business card only gt Print
3. ENTER purchase business card only gt Input V Code and press ENTER gt If no code entered Code present Select NO XREAD gt Input address and press ENTER gt Input zip code and press ENTER gt Print customer copy F1 for Yes or F2 for No Force To scroll menu press 4 until desired option appears gt Press FORCE gt Swipe or input account and press ENTER gt Select CREDIT or PURCH if prompted gt Input expiration date MMYY and press ENTER manual sale only gt Input last 4 digits of account and press ENTER swiped sale only gt Input invoice and press ENTER if prompted gt Input customer and press ENTER purchase card only gt Input clerk ID and press ENTER if prompted gt Input amount and press ENTER gt Input tax amount and press ENTER purchase business card only gt Input auth code and press ENTER gt Print customer copy 1 for Yes or F2 for No Authorization Only To scroll menu press 4 until desired option appears gt Press AUTH ONLY gt Swipe or input account and press ENTER gt Choose from these options CREDIT DEBIT PURCH if prompted gt Input expiration date MMYY and press ENTER manual sale only gt Input last 4 digits of account and press ENTER swiped sale only gt Input invoice and press ENTER if prompted gt Input customer and press ENTER pu
4. Retail Application Quick Reference Guide VeriFone Omni 3700 amp Vx Series CREDIT CARDS m AT ELECTRONIC MERCHANT SYSTEMS INC 1 800 476 5020 www elect mer com Credit Sale To scroll menu press 4 until desired option appears gt Swipe customer card gt Select CREDIT gt Input last 4 digits of account and press ENTER gt Input invoice and press ENTER if prompted gt Input customer and press ENTER purchase card only gt Input clerk ID and press ENTER if prompted gt Input amount and press ENTER gt Input tax amount and press ENTER purchase business card only gt Print customer copy F1 for Yes or F2 for No Debit Sale To scroll menu press 4 until desired option appears gt Swipe card or press SALE gt Select DEBIT gt Input invoice and press ENTER if prompted gt Input clerk ID and press ENTER if prompted gt Input amount and press ENTER gt Input cash back amount and press ENTER only if enabled gt Cardholder enters PIN and presses ENTER gt Print customer copy F1 for Yes or F2 for No Reprint gt Press REPRINT gt Choose from these options LAST ANY gt If LAST is selected e The last receipt prints gt If ANY is selected Input invoice and press ENTER e The selected receipt prints Manual Sale To scroll menu press 4 until desired option appears gt Pre
5. action gt Select VOID to print receipt gt Select PREV to scroll gt Select NEXT to scroll Settlement To scroll menu press 4 until desired option appears gt Press SETTLEMENT gt Input password and press ENTER gt Displays totals gt Confirm totals and press ENTER Report prints Manual Sale For ECI Available only for the internet industry To scroll menu press 4 until desired option appears gt Press SALE gt Input account and press ENTER gt Select CREDIT if prompted gt Input expiration date MMYY and press ENTER gt Card present F1 for Yes or F2 for No gt If YES imprint the card and press ENTER gt Input invoice and press ENTER if prompted gt Input customer and press ENTER purchase card only gt Input clerk ID and press ENTER if prompted gt Input amount and press ENTER gt Input tax amount and press ENTER purchase business card only gt Input zip code and press ENTER gt Terminal dials for authorization and prints a receipt if approved gt If NO choose either the Phone or Web transaction type gt If Web gt Encrypted F1 for Yes or F2 for No if prompted gt Input invoice and press ENTER if prompted gt Input customer and press ENTER purchase card only gt Input clerk ID and press ENTER gt Input amount and press ENTER gt Input tax amount press
6. ed A Terminal s antenna is working properly and is connected to the wireless network EJ Terminal s antenna is unable to connect to the wireless network l Terminal s power cord is connected mw Wireless signal strength is between 1 to 25 M Wireless signal strength is between E 26 to 50 m Wireless signal strength is between 1 51 to 75 Wireless signal strength is between 76 to 100 Battery Status capacity Plug the unit into the Battery level is below 10 power source to recharge Empty Battery Full Battery Terminal Key Pad Display Internal Thermal Printer Cover Release Printer Pra VeriFone Green Indicator LED Magnetic Card Reader Terminal Display ATM Style Function Keys Alpha Key Programmable Function Keys Scroll Key Telephone Style Keypad Enter or Yes Key Cancel or No Key Backspace Clear Key lt Smart Card Reader Accept Credit Cards Online Reporting The Online Window To Your Payment Processing Account Accept Credit Cards website with online reporting is your one stop destination for online customer service It contains everything your need to manage your electronic payment activity My Account Manage your account online View statements view or update your profile get information on new products services and equipment My Reports Provides
7. rchase card only gt Input clerk ID and press ENTER if prompted gt Input amount and press ENTER gt Input tax amount and press ENTER purchase business card only gt Print customer copy F1 for Yes or F2 for No Processing Tips lt Enter Yes lt Backspace x Cancel or No gt To scroll through the menu press MORE gt Press 3 multiple times until the paper advances to desired length To receive the lowest rates swipe all cards through the card reader and keep the terminal connected to power and a phone line at all times so that it can automatically settle daily You may also obtain Authorizations over the phone by dialing 800 525 5093 Phone Authorizations must be followed with a FORCE in order receive payment For all error messages technical assistance supplies or any questions related to your merchant account please contact Customer Service 800 476 5020 or visit us on the web www elect mer com Vx610 Specific Functions How to Power on gt Press and hold down ENTER until unit powers on How to Power off gt Ensure power cord is not connected gt Press and hold down CANCEL until unit powers off NOTE The terminal will go into sleep mode after 10 minute of inactivity It will power off automatically after 30 minutes of inactivity Communication Status Wireless communication is being used CJ Dial communications is being us
8. ss SALE gt Input account and press ENTER gt Input expiration date MMYY and press ENTER gt Card present F1 for Yes or F2 for No gt If YES imprint card and press ENTER gt Input invoice and press ENTER if prompted gt Input customer and press ENTER purchase card only gt Input clerk ID and press ENTER if prompted gt Input amount and press ENTER gt Input tax amount and press ENTER purchase business card only gt Input zip code and press ENTER if prompted gt If NO input invoice and press ENTER if prompted gt Input customer and press ENTER purchase card only Manual Sale Continues Manual Sale Continued gt Input clerk ID and press ENTER if prompted gt Input amount and press ENTER gt Input tax amount and press ENTER purchase business card only gt Input V Code and press ENTER gt If no code entered Code present Select NO XREAD gt Input address and press ENTER if prompted gt Input zip code and press ENTER if prompted gt Print customer copy F1 for Yes or F2 for No Mail Telephone Order To scroll menu press 4 until desired option appears gt Press PHONE ORDER gt Input account and press ENTER gt Input expiration date MMYY and press ENTER gt Input invoice and press ENTER if prompted gt Input customer and press ENTER purchase card
9. you with timely and secure accounting information such as deposit summaries transaction activity chargeback and retrieval status and more Support Find resource information about transaction processing industry mandates product support and practical tips to help improve your bottom line Getting Started Is Fast Easy Secure and Free Go to www elect mer com
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