User Manual
Contents
1. 4 BASIC INFORMATION 4 1 Introduction Basically ModemUSB H7 2 is a device designed for data transmission via GSM Network There are few tipes of the ModemUSB H7 2 differences are described in 6 1 chapter The uset friendly design allows you to directly connect the device to one of the USB ports of your PC laptops Once a SIM card is inserted in the modem and the device is connected to the PC you would be able to send SMS access internet via UMTS GSM networks mobile networks ModemUSB H7 2 supports the following data bearers HSDPA EDGE GPRS CSD and SMS 4 2 Legal Notice Copyright 2007 TELTONIKA Ltd All rights reserved Reproduction transfer distribution or storage of part or all of the contents in this document in any form without the prior written permission of TELTONIKA Ltd is prohibited Other product and company names mentioned herein may be trademarks or trade names of their respective owners 4 3 Contacts If you face any problems related to the device which you are not able to solve by yourself you ate always welcome to address our technical support department by e mail support d teltonika lt We will be very glad to help you 4 4 Acronyms APN Access Point Name CSD Circuit Switched Data CSF Circuit Switched Fax EDGE Enhanced Data rates for GSM Evolution FDD Frequency Division Duplex GPRS General Packet Radio Service GSM Global System for Mobile communications HSCSD High Speed Circuit Switch2. Sim card 4 BITE In order to disconnect from the Internet click Disconnect in the main Modem Control Tool window In application tab you can select preferred language of MCT and check statistic of the transferred data Settings Application settings p Select language English lk Update language Connection Connection Statistics Start date 2007 06 71 Downloaded 0 00 B DL Speed 0 kbps Uploaded 0 006 Conn Duration 00 00 00 Security Reset Statistics Iw Hide connection statistic window 7 5 3 Sending SMS With ModemUSB H7 2 you can send and receive SMS messages and browse in the Internet at the same time In order to send SMS click SMS in the main MCT window A Short message service window will open Short message service Create new message Mew Phone number i EE Use extended character set Message text In the opened window enter the recetver s phone number in the Phone number field is entered automatically The message text is entered in the Message text field Message can be of 160 characters If you tick the Use extended character set you will be able to use specific symbols in your message but the number of characters will be reduced to 70 If you want to look for recetved read or sent SMS messages click Unread Read or Sent in the Short message service window If you want to forward or reply double click on the me
3. lt TELTONIKA TELTONIKA ModemUSB H7 2 U3G150 U3G15L U3G15S modems User Manual v0 2 Address irm n g 27 Vilnius LT 09105 Tel 37052127472 Fax 3705 276 1380 E mail info teltonika lt LEE TABLE OF CONTENTS TABLE OB ONIN T ri aikido E E dactinancadletnacadeases L ALI ON se eee ii i ia i a i a a A nee ese 3 2 POR TOUR EE ET ausies aa sus Sausa ai a S aa aa a TT a verre 3 z USER ERY aera act acs i i i EE 5 4 BASIC TINE OR M TONG ausiai iais as iii ka ia ia a a a ni 6 4 1 PNET Isa ri a a a I i a i a a O 6 da LS TL NO EC aisiais aa o i i i o a a a a a a a 6 4 3 COOH ACUS A e P Pi r E 6 d ACTIN TINS ss ai eo iai ai a cise o i o i eo a o o 6 i TAC KG CONTEND araida iso ii i i i i i a i i i a R 7 6 PBGRINIC AL TPECIFICATION ausa asai ias E E E 7 6 1 Pa nS a a ii i i i a a E r i as 7 Oe CO sa ri a a ia i i i i i i i i i i e E 9 6 3 Dea LMS at VC ES sak i i ii a a i i i oe eenetseds 9 64 MechianicalLCharactELIStiCS i setausaiadouiias saponinas a ia a aa a i a 10 de HON TO PART i r E A E E 11 7 1 Driver and Software Installation on Windows XP sssseessssssssseeerssssssserressssssseeerrssssss 11 7 2 Driver and Software Installation on Windows 2000 ccccssessscceceeeeeeeeesseeeeeeeeeeaeeeees 12 129 Driver and Software Installation on Windows Vista OS cccccssssseseeeceeeeeeeeesseeeeeees 12 7 4 Uninstall of the Driver and Software cc ccseeesssssseeeeecccceeeeeeeeeeaeaaaaeessssseseesee
4. up window will appear Enter the PIN code of your SIM card in the Insert Pin Code field and click OK G Insert PIN code Insert PUK code Cancel Now the Modem Control Tool program will ask for the PIN code each time you connect the ModemUSB H7 2 modem to your PC USB port To disable PIN code query choose PIN Code Query Disabled in Security State frame and click Update 19 SMS center number is shown in Settings SMS Settings SMS settings MS center number Connection Security To change Modem Control Tool program language go to Settings Application In Application window choose the language from Set Language field and click Update Language Settings Application settings elect language Profiles T Update language EFF LONNECtOn onnection Statistics Stark date 2007 06 21 Downloaded 0 00 6 0 00 6 Uploaded Conn Duration 00 00 00 Security Reset Statistics I Hide connection statistic window Click About to see the Modem Control Tool program version and other Information Teltonika Ltd Zirmunu st 27 09105 Vilnius Lithuania Tel 370 5 212 74 72 Fax 370 5 276 13 80 Support http fwawwteltonika eu infow teltonika lt IMEI 004401440150370 4501768400E Wersion 3 2 1 46 a fa 7 6 Uninstalling ModemUSB H7 2 To uninstall ModemUSB H7 2 modem plug it off from the USB port of the PC and go to S
5. 1 1W for 1800 1900 bands EDGE class E2 27 dBm in 850 900 bands 26 dBm in 1800 1900 bands GPRS EDGE Multislot Class 12 4 slots Rx 4 slots Tx GPRS EDGE Class B Type 1 MT GPRS CS1 CS4 EDGE MCS1 MCS9 Circuit switched data 14 4 and 9 6 Kbps Circuit switched voice calls over GSM WCDMA air interfaces MO and MT 850 900 1800 1900 MHz GSM Power Class 4 2W for 850 900 bands GSM Power Class 1 1W for 1800 1900 bands EDGE class E2 27 dBm in 850 900 bands 26 dBm in 1800 1900 bands GPRS EDGE Multislot Class 12 4 slots Rx 4 slots Tx PRS EDGE Class B Type I MT GPRS CS1 CS4 EDGE MCS1 MCS9 Circuit switched data 14 4 and 9 6 Kbps 6 2 Indication Two LED indicators Power and Status are located on the side of ModemUSB H7 2 These LEDs indicate the operating mode and failure conditions of the modem Modem operating modes are described in Table 3 2 1 Table 6 2 1 Modem operating modes LED Status Description Power LED is On Modem power supply is on Status LED is blinking Not inserted SIM card or need PIN code Status LED is On Modem is ready for data transferring 6 3 Operating parameters ModemUSB H7 2 modem derives 5V power from the USB port therefore the PC must have a USB port conforming to the USB 2 0 standards The device does not require any external power supply for its operation Table 6 3 1 Modem operating paramet
6. ams gt Teltonika gt Modem USB H7 2 gt click on Uninstall and then please follow instructions 2 Or alternatively you can remove Modem Control Tool program from Add or Remove Programs Start gt Settings gt Control Panel gt Add or Remove Programs amp remove Modem USB H7 2 7 5 Software description This section provides the main information about MCT Modem Control Tool its settings and features 7 5 1 Modem Control Tool Preparation to Work Before start working with Modem Control Tool make sure that You have a GSM SIM card with activated data transfer service ModemUSB H7 2 is set to work drivers and software are installed SIM card is inserted modem is connected to the PC LEDs Status and Power is on To run the Modem Control Tool double click the MCT pictogram located on the desktop or go to Start Programs Teltonika ModemUSB H7 2 Modem Control Tool USB H7 2 If the program is run for the first time or there are more than one modems installed a window asking to select modem from the list will appear click OK in this window In the opened window choose Teltonika 3G Modem Interface and click Set As Current Modem and OK Settings Modem settings Select modem From the list Profiles Set as current modem Connection Available operators list Automatic operator selection C Manual operator selection Application Regist
7. cedure is same as on Windows XP 7 3 Driver and Software Installation on Windows Vista OS 444 S TELTONIKA User Account Control stops unauthorized changes to your computer The source and purpose of this program are unknown Don t run the program unless you have used it before or know where it s from a Setup exe Unidentified Publisher Teltonika ModemUSB Software Setu gt ca TA SRS I don t know where this program is from or what it s for Welcome to the Modem software Setup Wizard Setup Wizard will install Modem Software on your computer Click Next to continue or Cancel to exit the Setup Wizard lt Back C m gt Cancel Step 4 TELTONIKA Please review the license before insta oes If you accept all terms of the agreement click 1 Aq License Agreement Copyright UAB Teltonka 2007 All Rights Rese DEFINITIONS In these terms and conditions the following words meanings you means the person using the Prod Product means the Software downloaded by yo Teltonka website or supplied to you on a Comp 194 Installing software Click Install to begin the installation on C Program Files Teltonkka Miodem USB QZ Plexo wat If you want to review or change any of your installation settings click lt Back Click Cancel to exit the wizard 7 4 Uninstall of the Driver and Software How to Un Install 1 Remove the modem from the USB port of the PC and go to e Start gt Progr
8. connected must have a USB port applied to USB 2 0 standards Modem is supplied from V5 USB port The PC and power supply source to which the device is connected should satisfy LST EN 60950 1 standard ModemUSB H7 2 modem can be used on first Personal Computer or second Notebook computer safety class To avoid mechanical damage of the device it is recommended to transport the device packed in damage proof pack While using the device place it such that the LEDs are visible to the user It s because these LEDs provide information about the working modes and condition of the device Signal level of the modem depends on the environment in which it is working If the device fails to work properly only qualified personnel may repair this product We recommend to forward device to repair centre or to the manufacturer The modem does not contain any parts which can be replaced In the installation place and supply circuits should be tool up protective devices bipolar release device which will protect from short circuit and wrong ground installation The power of connected device should satisfy power of release device The interstice between contacts should be no less than 3mm Power supply network should be installed near device on easy accessible place Power supply network Grounding 4 O Power supply network Automatic device for protection disconnecting Personal Computer ModemUSB H7 2 2 1 pic D
9. ed Data IMEI International Mobile Equipment Identity ISP Internet Service Provider PIN Personal Identification Number SIM Subscriber Identity Module SMS Short Message Service TCP IP Transmission Control Protocol Internet Protocol USB Universal Serial Bus WCDMA Wideband Code Division Multiple Access HSDPA High Speed Downlink Packet Access 5 PACKAGE CONTENTS ModemUSB H7 2 modem is packed in a box and contains all the accessories required for normal operation ModemUSB H7 2 U3G150 U3G15L or U3G15S type CD with User Manual and drivers USB A jack lt USB A socket connection cable Leaflet Quick Start Guide p gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt Note The manufacturer does not supply the SIM card which is mandatory for setting up a connection to the GSM network The SIM card may be purchased from your GSM mobile service provider If any of the components is missing please contact your local distributor 6 TECHNICAL SPECIFICATION 6 1 Data transferring The data type and data transfer speed depends on the service provided by your GSM operator ModemUSB H7 2 supports the following data bearers depending on the modem type U3G150 U3G15L or U3G155 HSDPA UMTS EGPRS GPRS CSD 850 1900 2 100 MHz EDGE 850 900 1800 1900 MHz Power Class 3 24dBm Supports UL and DL compre
10. eeeeeeeees 13 7 5 S OKL Ale CS CID LL O aina aids t a in e i a a i i a aa 13 7 5 1 Modem Control Tool Preparation to Work cccssssssessseeeeeeceeeeeeeeeeeaaseeeeessesees 13 7 5 2 ainas e iu to MENE eeren ae STE 14 129 VC TIN S NS Arias aaa sis din ao ai a k ao ai sak 18 7 5 4 Selnes Or ModemUSB H 2 ainiai ii ia i a a aa 19 l6 Uninstalliis Mods US BEL 2 ssesnosiionanisininaiasiinnia aisiais ais o i i aaaeei 21 S TEC EN AC UPPOR L roeoce Gece e uaz sancceatucue aaa e aaa a is o aaa a Ba 22 1 ATTENTION All wireless devices for data transferring are susceptible to interference which could affect performance Only qualified personnel may install or repair this product The device is not water resistant Keep it dry IMPORTANT NOTES IT IS MANDATORY TO READ THE NOTES AND MANUAL CAREFULLY BEFORE STARTING TO USE THE DEVICE 2 FOR YOUR SAFETY In this document you will be introduced how to use ModemUSB H7 2 U3G150 U3G15L U3G15S devices safely later in the manual will be used only ModemUSB H7 2 name We suggest you to adhere to following recommendations so as to avoid any damage to person or property You have to be familiar with the safety requirements before starting to use the device Installation and technical support of the device can be performed only by a qualified personnel or a person who has enough knowledge about this device and safety requirements The PC to which the ModemUSB H7 2 device is to be
11. er to network I Connect other active modem if current modem gets offline If PIN code reguest is active in your SIM card a window for inserting the PIN code will appear Insert PIN code S Insert PUK code If you will enter wrong PIN code three times in a row the program will ask to enter the PUK code When the required data inserted correctly click OK and the main Modem Control Tool window will open Lonnect DVD settings Information K Connected via HSDPA Modem 4 SimCard Mobile GSM operator 7 5 2 Connecting to Internet Five profiles for the user to set are available this is very suitable if you are using more than one SIM card for your Modem You can set up connection parameters for each SIM card Operator in these profiles and rename them in manner you like This feature available in Settings Profiles tab Settings Connection settings Profiles Profiles Omnitel Main Selected profile Connection Omnitel Security Profile settings i Application By clicking on the Profile settings you are able quickly review and edit all parameters of the available profiles In the Main menu you can select modem and set Automatic or Manual operator selection option Settings Modem settings elect madem Fram the list Profiles ls Selected Teltonika 36 HSDPA Modem Interface 2 Present r j n S
12. ers Power consumption 34 360 ma Marginal operating 5 apaes EOM NA Storage empemture 40 465 C Modem weight r B Relative air hamidy 185 1 Note modem may malfunction if the environment conditions do not conform to l those provided in the Table 6 4 Mechanical characteristics ModemUSB H7 2 modem housing is made of plastic External view and measurements in mm of the device are shown in Figure 6 4 1 42 0 a 85 5 2 gt Figure 6 4 1 External view of ModemUSB H7 2 ModemUSB H7 2 User Manual 7 HOW TO START In order to install ModemUSB H7 2 drivers and software do the following ModemUSB H7 2 modem can only be connected after the driver installation has finished Unplug the device ModemUSB H7 2 from USB port of the PC if it is plugged Otherwise the PC will have to be restarted after completion of driver installation Insert the CD into CD ROM Click Install in automatically opened window If the window did not appear run autorun exe file located on the CD The installation procedure of the ModemUSB H7 2 modem will begin EF 7 1 Driver and Software Installation on Windows XP Teltonika ModemUSB H7 2 Software Setup s a a ee Ee peers ASUS Teltonika ModemUSB H7 2 Software Setup Please review the license agreement before install oe i SS TELTONIKA If you accept all terms of the agreement click I Ag 2 Choose Setup Lang
13. et as current modem qs L Connectio j ONINECtION Available operators list a T Automatic operator selecti Security f Manual operator selection I Connect other active modem if current modem gets offline It is advisable to use automatic Operator selection manual operator selection is usable for the roaming usually If you are using more than one modem it is possible to automatically connect via other available modem if current become unavailable One of the following connecting types can be used in order to connect to the Internet using the ModemUSB H7 2 modem GPRS EDGE HSDPA In this case you have to know the APN and sometimes user name and password CSD HSCSD In this case you have to know the phone number of the dial up server In order to connect to the Internet enter the reguired data in Connection window In the main MCT window click Settings Connection Enter connection data as shown below To save the entered data click Update Settings Connection settings sll Phone Hurnber Pas User Mame Your User Name Connection Password eSecurity APN Foran oe AukznEicaki n C PAP autenticati n CHAP aubentication GPRS only GPRS preferred HSDPA only i HSDPA preferred One of the four connection types can be chosen in the Connection window GPRS only Only GPRS and EDGE depends upon the operator technology will be used for connection to the Internet If the ope
14. evice release circuit To turn off the modem unplug it from the USB port of the PC or unplug the PC from the power supply ModemUSB H7 2 User Manual IT IS MANDATORY TO READ THE NOTES PRESENTED BELOW CAREFULLY BEFORE STARTING TO USE THE DEVICE U should install the drivers from the CD provided with modem before connecting device to your PC or connect it when prompted SIM card is mandatory for setting up connection to the GSM network However the manufacturer of this equipment does not supply the SIM card The SIM card can be purchased from your GSM mobile service provider For APN user name and password please contact your GSM mobile service provider The modem must be unplugged from the PC while inserting or taking out the SIM card If the SIM card will be inserted or taken out from the modem while it is still plugged to the PC it may cause damage to the modem or the SIM card The modem can be unplugged from the PC only if it is disconnected from the Internet and the MTC 15 properly closed If the modem is unplugged properly from the PC wait for at least 10 seconds before plugging it back to the PC EEF 3 USER S SERVICE Then the device is not working or working bad the technical service of device can perform only qualified personnel The strongly recommended to hand the modem over to repairer or manufacturer No exchangeable parts inside of modem Do not mount or serve device during a thunderbolt
15. he WEB site www teltonika com If you face any problems related to the device which you are not able to solve by yourself please contact your local distributor they would be glad to help you 9 ENDING This sign on the package means that it is necessary to read the User Manual which is on the CD before starting using the device This sign on the package means that used electronic and electric equipment should be stored separately
16. rator does not provide these services modem will not be able to connect to the Internet GPRS preferred Modem will always use GPRS EDGE whenever it will be possible If the operator does not provide this service another high speed connection type will be used HSDPA only Only HSDPA technology will be used if the operator does not provide this setvice the modem will not be able to connect the Internet HSDPA preferred Modem will always use HSDPA whenever it will be possible When GPRS is not provided another high speed connection type will be used Before connecting to the Internet check the GSM signal quality see the indicator located on the right side of the Modem Control Tool program Also check if the Network indicator is green If the signal indicator shows low signal quality place the modem to more open place where the signal will not be blocked by thick walls or ceilings Placing the device near window may also help Modem will start connecting to the Internet after the Connect picture is clicked in the main MCT window if the APN user name and password were entered correctly Connecting m m 32 Connect Settings About Soooousc e Disconnected Modem Sim card BITE If the ModemUSB H7 2 modem connects to the Internet red indicator denoted as Disconnected on the left corner of MCT window turns green and will be denoted as Connected Disconnect SMS Settings About Connected via HSDPA i Modem
17. ssage A Message window will appear Fhone number Message text i To make a reply to the message click Reply To close the window Close 7 5 4 Settings of ModemUSB H7 2 There are few profiles available for the user to set To set ModemUSB H7 2 modem parameters or to change them click Settings in the main Modem Control Tool window If you click Main in the Settings window you will be able to choose a modem from the list of modems installed in your PC If you click Connection in the Settings window you will be able to change the ModemUSB 7 2 modem Internet connection parameters If you click Settings Security a Security window will open where you can enable or disable PIN code query To set ModemUSB H7 2 modem parameters or to change them click Settings in the main Modem Control Tool window If you click Main in the Settings window you will be able to choose a modem from the list of modems installed in your PC If you click Connection in the Settings window you will be able to change the ModemUSB 7 2 modem Internet connection parameters If you click Settings Security a Security window will open where you can enable or disable PIN code query Settings Security settings Security state PIN code query disabled f PIN code query Enabled a Profiles Security To enable PIN code query choose PIN Code Query Enabled in Security State frame and click Update A pop
18. ssed GSM Power Class 4 2W for modes 850 900 bands HSDPA 7 2 categories 1 4 11 and GSM Power Class 1 1W for 12 1800 1900 bands HSDPA 3 6 categories 5 and 6 EDGE class E2 27 dBm in U3G150 HSDPA 7 2 category 7 and 8 SW 850 900 bands 26 dBm in upgrade a 1800 1900 bands Rx diversity Equalization GPRS EGPRS Multislot Class UMTS 384 kbps operation in 12 4 slots Rx 4 slots Tx downlink and uplink GPRS EGPRS Class B Type 1 CSD 64 0 14 4 and 9 6 kbps MT GPRS CS1 CS4 EGPRS MCS1 MCS9 CSD 14 4 and 9 6 kbps MODEM TYPE U3G15L U3G15S HSDPA UMTS 2100 Mhz Power Class 3 24 dBm HSDPA modes HSDPA 1 8 Categories 1 4 11 and 12 HSDPA 3 6 Categories 5 and 6 HSDPA 7 2 Category 7 and 8 SW upgrade Equalization UMTS 384 Kbps operation in downlink 384 Kbps in uplink Support UL and DL Compressed Modes Circuit switched data 64 14 4 and 9 6 Kbps 850 1900 2100 2100 MHz Rx diversity MO 0301 Power Class 3 24 dBm HSUPA mode 2Mbps Category 5 HSDPA modes HSDPA 1 8 Categories 1 4 11 and 12 HSDPA 3 6 Categories 5 and 6 HSDPA 7 2 Category 7 and 8 Equalization and Rx Diversity at the same time UMTS 384 Kbps operation in downlink 384 Kbps in uplink Support UL and DL Compressed Modes Circuit switched data 64 14 4 and 9 6 Kbps EGPRS GPRS CSD 850 900 1800 1900 MHz EDGE GSM Power Class 4 2W for 850 900 bands GSM Power Class
19. tart Programs Teltonika ModemUSB H7 2 Uninstall A uninstall window will appear Modem Control Tool Setup gt nplug the MdemUSB md ace OK nor The TEL TONIKA Modem Softw ll be canceled if the Welcome to the Modem Control Tool Setup Wizard The Setup Wizard will install or uninstall Modem Control Tool on your computer Click Next to continue or Cancel to exit the Setup Wizard Modem Control Tool Setup Uninstalling drivers Please wait x E l Uninstall Finished successfully 20 completed TT Ty Now the ModemUSB H7 2 modem is completely removed from the operating system of your PC 8 TECHNICAL SUPPORT Problem Modem Control Tool does not detect the modem Step 1 Check if the device is connected to the PC and its Power and Status LEDs are ON Step 2 Reboot the PC Step 3 Uninstall and then install the modem again by following all the steps described in this manual carefully 2 Cannot connect to the Internet Step 1 Check if the SIM card is inserted properly If the Status LED is on and not blinking check if the correct network parameters are set in Modem Control Tool program Settings Connection APN user name and password Step 2 Reboot the PC Step 3 Uninstall and then install the modem again by following all the steps described in this manual carefully For further information please read ModemUSB H7 2 Users Manual on the CD or on t
20. uage Teltonika ModemUSB H Select the language to use during the installation License Agreement Copyright UAB Teltonika 2007 All Rights Rese DEFINITIONS Choose the directory for installation C Program Files Teltonika ModemUSB H7 2 Browse In these terms and conditions the following words meanings you means the person using the Prog Product means the Software downloaded by yo Teltonika website or supplied to you on a Compa with the mobile equipment or without As well me Welcome to the Space available 24 MB i Space reguired 4637 00 MB Cancel PTA m T Teltonika ModemUSB H7 2 Software Setup Teltonika ModemUSB H7 2 Software Setup LL Teltonika ModemUSB H7 2 Software Setup EL Teltonika ModemUSB H7 2 Softwa TEL TONIKA Enter dial up connection parameters Pleace close all active applications before yo Installing Modem Software Click Install to begin the installation on C Program H7 2 If you want to review or change any of your i Back Click Cancel to exit the wizard Please wait while Wizard installs Phone Kuris take several minutes Completing The Setup Wizard APN Teltonika ModemUSB H7 2 has been install on your computer Click Finish to close the wizard User Name x Password A Plug in the modem and PRESS OK S te p So ModemUSB H7 2 User Manual 7 2 Driver and Software Installation on Windows 2000 Installation pro
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