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1. fur Directory Navigation 5 Display Helper pplications Prompts A firewall or proxy server is a safeguard utilized by many Local Area Networks LANs or Wide Area Networks WANs to protect the network from unauthorized access from the outside If you are using CuteFTP with a firewall or proxy server you may have some problems caused by the network settings When you first try to use CuteFTP leave these settings as they are and try to connect to some of the pre defined sites in the Site Manager If every site you try to connect to prompts you with can t connect or can t login still trying then you probably need to configure the firewall settings If your LAN or WAN supports FTP Proxy protocol you will need the following information 1 IP address for your firewall host 2 Port number for the FTP proxy server 3 User name and password Enter the three items above in the appropriate fields Select the USER user site radio button and the Enable Firewall Access box then try connecting to a site If you still have trouble try again with the other options OPEN Site etc The PASV Mode radio button specifies that CuteFTP will initiate all connections and the server will only wait for requests therefore avoiding conflicts with the security system NOTE Only use this feature when experiencing problems with the default settings Custom Proxy Commands Custom firewall type is only necessary if the predefined fir
2. s sssseeseeeeeesseeereeeeseeeeese Using Bookmarks 000 0 eeeeeteeeeees Getting Links as Files Symbolic Links ceeeeeeeeeeteeees Toggling Panes and the Tool Bat ecececseescneeeeeeeseeeeseteeeeeee Long Listing and Short Listing ote eeeeeseseeseeeeeceseneeeceeeeeees Showing File Details 0 0 Sorting the File Listing Printing a Directory Listing Refreshing the Directory Listing 0 0 ce eceeesseeceeeeeeeeeeeeceeeneees 8 Automating FUNCTIONS eeeeeeeeeeeenees 15 Macro Scriptni ee a taied an adeceeatnt Ta EAT Automatically Renaming Transferred Files Scheduling File Transfers ccceccccccscsseeceeceesecseeseeseeseeeeeeeeeees 9 CuteFTP Settings acc acai sco scsi sce state cate cece secede assiaceaees 17 Advanced Settings c isis des aise pE Geen av enon 17 Auto check for version upgrades ccccescecesceseeseeeececesensensenee 17 Auto Renaming eee Connection Settings ASCII Binary DUN LAN 22 endana a ER Firewall aeaieie E E A Custom Proxy Commands eceeeeeeseeeeeeeeees 19 Tadek Files itso iccta cuit aii trees nieces 19 DOCKS isso e tre te tece eS tee teed a Aaah tee 20 Wark TP Specific shpen enre oE Ee 20 Directory Navigation Settings sssssssssessessssessesersssessseseseseesese 21 Display Settings Colors ennen ioa Fonts Helper Applications 20 0 cccceccessessesseescesceseeeeeseeeceeceeceseea
3. CACHE SITE RESUME STATUS If checked CuteFTP will remember that the site either does or does not support resuming transfers which can speed up connection times TRANSFER Type Select ASCII or Binary to force those transfer modes or select AutoDetect to have CuteFTP determine transfer types for you Importing sites from old versions of CuteFTP CuteFTP s Site Manager now houses its data in a file called sm dat located in the CuteFTP directory Older versions of CuteFTP use tree dat before 2 5 or smdata dat 2 5 to 3 5 Importing the Site Manager files will allow you to access your old sites Import your old sites into CuteFTP by clicking on the Import button in the Site Manager and then locating your tree dat file If you have installed version 2 6 or greater then look for smdata dat in the import directory located under the CuteFTP directory Once you find the tree dat or smdata dat file highlight it and click on Import The sites now appear in your Site Manager If the tree dat file that you imported was also in the same directory where the bookmark dat was then even your old bookmarks will be imported Transferring Files with CuteFTP Transferring Files Once you are connected to a remote server there are many ways to start file transfers Drac AnpD Drop Select the file you want to transfer Using your left mouse button grab the highlighted file drag the file to the opposite window and drop the file anywhere
4. CuteFTP for Microsoft Windows 3 x 95 98 2000 and NT 4 0 or later User s Guide Version 4 0 by GlobalSCAPE Inc License Agreement GLOBALSCAPE CUTEFTP VERSION 4 END USER LICENSE AGREEMENT IMPORTANT READ CAREFULLY This CuteFTP End User License Agreement EULA is a legal agreement between you either an individual or a single entity and GlobalSCAPE Inc for the GlobalSCAPE SOFTWARE s identified above which includes the User s Guide any associated SOFTWARE components any media any printed materials other than the User s Guide and any on line or electronic documentation SOFTWARE By installing copying or otherwise using the SOFTWARE you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA do not install or use the SOFTWARE If the SOFTWARE was mailed to you return the media envelope UNOPENED along with the rest of the package to the location where you obtained it within 30 days from purchase 1 GRANT OF LICENSE a Registered Copy To register your copy you should visit www globalscape com or from CuteFTP s Menu Bar choose Help How to purchase and follow the instructions After you have purchased the license for SOFTWARE you are licensed to copy the SOFTWARE only into the memory of the number of computers corresponding to the number of licenses purchased The primary user of the computer on which each licensed copy of the SOFTWARE is installed may ma
5. 0 67 KBytes s 690 bytes s 226 Transfer complete Successfully received index tt 0 01 05 00 533KB 04 21 98 702KB 04 21 98 579KB 04 21 98 The main screen is used to transfer files to and from remote servers and is divided into four panes An upper pane two center panes and a lower pane The center panes represent files available on local and remote drives and work like Windows Explorer UPPER WINDOW Loc winpow The log window displays the commands you send and the server s responses CuteFTP logs this information to inform you of completed transactions or assist in troubleshooting CENTER LEFT WINDOW LOCAL WINDOW The local window displays the selected directory from your hard drive CENTER RIGHT WINDOW REMOTE WINDOW The remote window displays the files and directories of the server you are connected to LOWER WINDOW QUEUE WINDOW The queue window is used for temporary storage of files you wish to transfer at a later time Using the Connection Wizard Select File Connection Wizard from the menu bar The Connection Wizard breaks the site setup process into easy to understand screens 1 Choose your ISP PREDEFINED Predefined sites include all pertinent data needed to connect to your service provider The Wizard includes basic information Users must still provide a user ID and password to access a directory or file Select a predefined site from the pop up menu OTHER Select Other to log into sit
6. To perform a site to site transfer connect to the first remote site and choose Window New CuteFTP Window to launch another instance of CuteFTP Connect to the second site in the new window Drag amp drop the desired file from one window to the other Saving Remote Local Download Paths To save the current local or remote directory path information to the FTP Edit Site screen select Commands Session Save Remote or Local Path The current path will be saved in the Initial Remote or Local Directory field in the Site Manager s Edit Sitel Settings Page 1 ExampLe You login anonymously to ftp cuteftp com and by default start out in the root directory You then double click the pub folder and then the CuteFTP folder which puts you in pub CuteFTP Click Commands Session Save Remote Path as in Step 1 above Then pub CuteFTP is saved into the Initial Remote Directory field under Edit Site in the Site Manager Next time you connect to this site you will be automatically placed into the pub CuteFTP directory Using Bookmarks CuteFTP uses bookmarks to mark local and or remote directories so you can quickly access them at a later date Only bookmarks specific to an open site will be available for use There are two ways to add bookmarks To bookmark a directory automatically navigate your way to the desired directory Select Bookmarks Add from the menu bar Choose a name for the bookmark To use the bookmark connect to the site you bookma
7. pane REMEMBER THE LAST LOCAL DIRECTORY USED The directory visible in the local pane upon exiting CuteFTP will automatically display at the next startup AUTO REFRESH REMOTE DIRECTORY The contents of the remote pane are refreshed each time you perform operations in that pane SYMBOLIC LINKS Symbolic links are similar to Shortcuts in Windows special files that act as pointers to other files or directories Users can select how they want symbolic links displayed in the remote pane Typically you will want to resolve links meaning you will see the actual file or directory in the remote pane instead of the link RESOLVE LINKS AND DISPLAY L ATTRIBUTE Links are resolved and flagged with a special L attribute The remote pane must be in Long Listing mode to see file attributes RESOLVE SYMBOLIC LINKS Symbolic links are resolved but no special attribute is set Do NOT RESOLVE LINKS The actual link files are displayed instead of the files they point to USE LOGICAL PARENT DIRECTORY When navigating directories using links CuteFTP will return to the linking directory when pressing the Parent Directory button instead of the actual parent directory Example you are in dir1 and double click link zzz pointing to dir2 subdir With this option enabled you return to dir1 when pressing the up arrow button Without it you return to dir2 Display n HOW SPLASH SCREEN Disable the CuteFTP startup screen display n HOW FULL DIRECTOR
8. CLAIM WHETHER IN CONTRACT TORT OR ANY OTHER THEORY OF LIABILITY WILL NOT EXCEED THE GREATER OF U S 1 00 OR LICENSE FEE PAID BY YOU 9 U S GOVERNMENT RESTRICTED RIGHTS The SOFTWARE is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of The Rights in Technical Data and Computer SOFTWARE clause of DFARS 252 227 7013 or subparagraphs c i and 2 of the Commercial Computer SOFTWARE Restricted Rights at 48 CFR 52 227 19 as applicable Manufacturer is GlobalSCAPE Inc 5800 N W Parkway Suite 101 San Antonio TX 78249 USA 10 MISCELLANEOUS If you acquired the SOFTWARE in the United States this EULA is governed by the laws of the state of Texas If you acquired the SOFTWARE outside of the United States then local laws may apply Should you have any questions concerning this EULA or if you desire to contact GlobalSCAPE for any reason please contact GlobalSCAPE by mail at 6000 N W Parkway Suite 101 San Antonio TX or by telephone at 210 308 8267 or by electronic mail at support globalscape com Copyright 2000 GlobalSCAPE Inc All rights reserved CuteFTP based on original by Alex Kunadze GlobalSCAPE and the GlobalSCAPE logo are registered trademarks of GlobalSCAPE Inc CuteFTP the CuteFTP logo CuteHTML the CuteHTML logo CuteMAP the CuteMAP logo CuteZIP the CuteZIP logo CuteMX and the CuteMX logo are trademarks of Gl
9. TXT SITE CHMOD rwx FILEC TXT SITE INDEX Searcu Text This command will prompt for Search Text and send a single command to the server For instance if a user enters CuteFTP at the prompt the following command will be sent to the server SITE INDEX CuteFTP CuteFTP v4 User s Guide 8 Working with CuteFTP MP3 and File Finder 4 Cute MP3 and File Finder FTP file search cutmx1032b ftp mirrors degnet de 21 pub mi 0 87 M 0 3 Using the MP3 and File Finder The Cute MP3 File Finder makes searching the Internet for MP3s and other files easy By using the latest search engines it finds reliable links to files and automates the downloading process ABOUT AD Banners While accessing the MP3 and File Finder window you will see ad banners These are the same banners you would see if you were using the serach engines with your Web browser Regardless of your registration status CuteFTP will display ad banners while using the third party search engines Fire NAME Winpow ENTER A FILE SONG OR GROUP NAME Type in the name of the file to find Limit Returns To Type in the maximum number of file matches that you want returned by a search Founp This window shows the number of matches Fite Tyre Choose which file type to find MP3 or other files SEARCH ENGINES CuteFTP relies on external search engines for MP3 and file searches Choose the search engine s you want to use in the Search Engines
10. following Make sure that you are fully connected to AOL before you launch CuteFTP Enter members aol com in the Host Address field Type your screen name under User ID and enter your password If you know that the information is correct and you are receiving Can t resolve Host Name then you may need to do the following in order to fix this problem Upgrade your AOL version to 4 0 or download the 16 bit version of CuteFTP for Windows 3 x Go to www globalscape com click on download and then select CuteFTP for Windows 3 x even though you are using Win9X to overwrite the 32 bit version The reason CuteFTP 32 bit version is not connecting to any sites is because AOL 3 0 uses a 16 bit winsock standard on Win 3 x If you use AOL as your dial up ISP Internet Service Provider you will need to use the 16 bit version of CuteFTP NOTE Newer versions of AOL do supply a 32 bit winsock Q TAM usiING WINNT AND GET A MESSAGE THAT SAYS CUTEFTP COULD NOT SAVE DIRECTORY INTO CACHE A This message means that CuteFTP could not locate the windows temp directory Windows NT does not use the same caching setup as Windows 95 or 3 1 It may be necessary to specify a Windows temporary directory c windows temp Q WHEN I UPLOAD MY MODIFIED PAGE FOR INSTANCE TEST HTML TO THE SERVER THE SERVER SEEMS TO RECEIVE THE FILE OVERWRITING THE EXISTING TEST HTML ON THE SERVER HOWEVER AFTER GOING TO MY BROWSER AND RELOADING THE DOCUMENT I STILL SEE THE OLD TES
11. in identifying index files The index file on the server gives you information about all the directories and files available on that site Click Add in the index mask column to enter additional masks You will also notice a NOT mask column which tells CuteFTP which files are not index files Add masks to this column in the same fashion If you look at the default Index Files Mask list you will notice a file name index using Wildcards CuteFTP will consider any file with the word index in it to be an index file That could cause a problem since your web page might be called index htm However CuteFTP passes the file name through a second filter the Index Files NOT Mask and sees the htm extension in the list It will no longer consider your web page as an index file because of the double filtering system The following options are also available MAXIMUM SAFE INDEX FILE SIZE Index files larger than the specified number of kilobytes will not be loaded automatically Users are prompted whether or not to load large index files AUTO LOAD INDEX FILES TO MEMORY When enabled any index files found will be cached for quick accecss Connection Log The log file visible in the upper portion of the CuteFTP screen shows every action performed and server response The following fields affect the session log Save Locs To Fite Check this box to save log files Click the button at the end of the Session Log Directory field to set the path o
12. oc cs csisiscessish snes cer ededseseavesesecnsaes duane nl cose EEE E 7 Resuming Transfers Auto Reconnect 000 cceeeeeescesceeceteeteeeeneenes T Manually Getting a File eesesssesesseseesssseseceressscsiseresssessseress RESI Disconnecting Reconnecting and Stopping Connections weed Spawning Sessions sessssesesssssesesessreseseseseseeeressseeseeessseseses ad Setting the Transfer Type ASCII Binary cc eeescceeeseeeceeeeeeeeee 7 Using Paste URL and Clipboard Monitoring eee eee 7 Cust m Comma dsis aa aiinsir iaa 8 6 Working with CuteFTP MP3 and File Finder 9 Using the MP3 and File Finder cece ees eseeeeeceseneeeceeeeeeeenees 9 Searching For Files isaisa arnik ii 10 Getting Files Ratio Sites 0 7 File and Folder Management ccccccceeeeeeeeeeeeeeeees 11 Filtering Files and Folders ceecsessceseeeeseeeeeeeseeeseneeeeesenees 11 Filter Options 00 eee aa T2 Wildcard Masks cece tenes wi 12 Searching for Files on an FTP Server rats Viewing Editing and Executing Files 0 0 eeeeseeeeteeeeeeeees 13 CuteFTP v4 User s Guide iii Deleting Renaming and Moving Files 0 cecseeseceseseeeceeeeeeeees Creating Renaming and Deleting Folders Changing Attributes of Files and Folders Directory Information and Statistics Comparing Local and Remote Directories Site to Site Transfer Sianio ia ii E a i iaia Saving Remote Local Download Paths
13. options are defined under Getting Files in the Cute MP3 and File Finder section of this manual Use the queue feature of CuteFTP to make uploading to ratio sites easier and eliminate problems downloading files Add some files to the queue and upload them upon connecting to the ratio site Consult the administrator of the ratio site if you have problems with uploading or receiving credits File and Folder Management Filtering Files and Folders 1s 4 o CuteFTP can display a portion of a directory hiding unwanted files temporarily Filtering works by matching each filename in a directory against a user defined wildcard mask ADDING REMOVING A FILTER From the menu bar click Edit Filter To have this filter apply to only one site edit the site in Site Manager and select the Filter button Select the Filter Mask or Filter NOT Mask tab Enter the filter definition in the top box and click the Add button The filter information should appear in the bottom box To remove a filter select the definition from the list and press the Remove button Fitter Mask Any files matching the parameters defined in the Filter Mask tab will be displayed For instance if you wish to see only JPEG files you would add the filter jpg Fitter NOT Mask Files matching filters listed in the Filter Not Mask tab will not be displayed This allows you to eliminate any group of files without affecting others Adding a filter such as jpg would cause CuteF
14. to connect to a password protected FTP site use the following syntax ftp user pass ftp hostaddress com Q CuTEFTP COMES UP EVERY TIME I START MY COMPUTER A Right click with your mouse button on your Task Bar the long bar that has the Start button on it Do not right click on the start button Now choose Properties and click on Start Menu Programs and then Advanced This will open Explorer You should see a Programs directory on the right hand side Click there then click the Startup directory Delete anything in the startup directory that has to do with CuteFTP Q How bo I set up CuTEFTP To Go THROUGH MICROSOFT PROXY SERVER A Go to the Firewall section of the Edit Settings window The IP address should be the IP address of the Proxy server If you are unsure contact your administrator Next select PASV mode Leave Enable Firewall Access unchecked for now If you cannot connect after this place the check there and try again Proxy server settings Make sure you have permissions set up for the users if Access Control is implemented Verify that MSProxy Client is installed on respective PC s For MSProxy settings help please visit http proxyfaq networkgods com Q How sHouLp I Loc on To My FTP SiTe A There are two ways to log on to an FTP site The first way is anonymous without user ID or password If connecting anonymously to a site leave the user ID and password fields blank and check the anonymous button If you wa
15. use e g sites selected or files used Registration disables banner ads and GlobalSCAPE will not keep usage statistics on licensed SOFTWARE c Redistribution of Evaluation Copy If you are using SOFTWARE on an evaluation basis you may make copies of the evaluation SOFTWARE as you wish give exact copies of the original evaluation SOFTWARE to anyone and distribute the evaluation SOFT WARE in its unmodified form via electronic means Internet BBS s Shareware distribution libraries CD ROMs etc You may not charge any fee for the copy or use of the evaluation SOFTWARE itself but you may charge a distribution fee that is reasonably related to any cost you incur distributing the evaluation SOFTWARE e g packaging You must not represent in any way that you are selling the SOFTWARE itself Your distribution of the evaluation SOFTWARE will not entitle you to any compensation from GlobalSCAPE You must distribute a copy of this EULA with any copy of the SOFTWARE and anyone to whom you distribute the SOFTWARE is subject to this EULA 2 RESTRICTIONS You may not reverse engineer de compile or disassemble the SOFTWARE except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation You may not rent lease or lend the SOFTWARE You may permanently transfer all of your rights under this EULA provided the recipient agrees to the terms of this EULA You may not use the SOFTWARE to perform an
16. you this information Select File Site Manager and reenter the password If it will still not connect verify the password with Web FTP Hosting Service Try to connect using the Connection Wizard found on the Menu Bar under File Connection Wizard The Wizard will prompt you for all necessary information which you will type in as you progress through the screens CANNOT RESOLVE HOST NAME ERROR FOR ANY SITE You may need a 32 bit Winsock e g Remote Access under NT or Dial Up Networking under Win95 Many third party Winsock products including Trumpet are 16 bit FILES WON T UPLOAD OR YOU GET A PERMISSION DENIED RESPONSE FROM THE SERVER Your permissions may need to be reset Call your web hosting server administrator The file may no longer exist Look for the file on the server side of CuteFTP after you connect to the site INSUFFICIENT CREDIT FOR DOWNLOAD UPLOAD FIRST The error message Insufficient credit for download upload first is issued from a ratio site Refer to the index or text file on that site for instructions on uploading to their server Many FTP sites are run as ratio sites Operating under a type of file trading system these sites do not allow you to download a file until you have uploaded a file or files Credits are issued for the uploaded files which in turn enables downloading from the site See Cute MP3 File Finder for more information Use the queue feature of CuteFTP to make up
17. ER TYPE Select the default transfer type Auto detect is recommended unless you are having problems with files being transferred in the wrong mode Connection DUN LAN During installation CuteFTP detects whether your computer is connected to a LAN or uses a modem for external communication TO USE A MODEM TO CONNECT Select Connect to the Internet using a Modem Choose your connection from the Use the following Dial Up Networking connection field To activate any or all of the following optional functions click the check box next to the field Show authentication window requires user input Username and password will be checked before connection occurs Show error prompts requires user interaction Messages indicating an action to take will appear when errors occur Disconnect from the Internet upon program exit Your connection to the Internet will be terminated when you exit CuteFTP NUMBER OF TIMES TO ATTEMPT CONNECTION If the connection fails CuteFTP will retry connecting this many more times before giving up NUMBER OF SECONDS TO WAIT BETWEEN ATTEMPTS Delay between connection retries CuteFTP v4 User s Guide 18 Connection Firewall Settings x Advanced Connection Firewall i Auto Renaming i n irewall and proxy settings here If you are not sure E Connection abou ho n consult your system administrator lt ASCII Binary DUN LAN Index Files PC Log Smat Keep Ave SS Socks WarF TP specific
18. FTF fates 0D el GQ oo i Start the Site Manager by clicking on the Site Manager icon on the tool bar or by choosing File Site Manager on the menu bar Secure access to your sites by choosing Security Set Password from the Site Manager menu bar CuteFTP will ask for a password before connecting to any site in the Site Manager when this option is enabled Adding a Site Use the Connection Wizard to take you through the steps of creating a site or do the following 1 From the menu bar select File Site Manager Select an existing folder click on the name from the directory tree on the left or create a new folder for the site To create a folder select File New Folder from within the Site Manager 3 Click the New button Enter a name for your site in the Label for site field 4 Enter the FTP server address in the FTP Host Address field The address is obtained from the Service Provider hosting your web pages NOTE Do not type in ftp or http before the server address 5 Enter the user ID in the FTP Site User Name field The user ID is provided by your Service Provider and is case sensitive 6 Enter the password in the FTP Site Password field The password is provided by your Service Provider and is case sensitive 7 Ifthe site requires a port other than 21 nearly all FTP sites use 21 to establish a connection enter it in the FTP site connection port field 8 Select the Login Type Normal is used if a username and password a
19. LLY If you want to go to your new site when starting CuteFTP select this item ADD TO RIGHT CLICK SHELL INTEGRATION This enables uploading a file or folder to this site by right clicking items on the Windows Desktop or Explorer Connecting to an Existing Site Use the Site Manager to connect to an existing site Select File Site Manager from the menu bar and select a site from the list in the Site Manager window Click the Connect button and CuteFTP connects to the site Using Quick Connect This feature is useful for one time connections Users have the option of adding the session to Site Manager before terminating the session To perform a quick connect select File Quick Connect from the menu bar or click the Quick Connect lightning bolt icon on the tool bar Enter the site address in the URL field and a User Name and Password if necessary Click the lightning bolt to connect To add the site to the Site Manager click Commands Session Add Session to Site Manager before breaking the connection Changing the Default Start Up Window CuteFTP allows users to decide which window to display when the program opens Site Manager Default Wizard Site Quick Connect or Nothing To change the default start up window go to the Connection section of the Edit Settings window Choose the desired start up window from the Upon Start up Launch pop up menu CuteFTP v4 User s Guide 3 Editing FTP Site Properties Sy Berea FTP Sites a j Seen
20. Listing Although CuteFTP automatically refreshes the directory listing after certain file management operations users may choose to do a manual refresh for very large directory listings To manually refresh the selected pane select Refresh from the View menu or press F5 Automatic refreshing can be disabled from the Directory Navigation section of the Editi Settings window Deselect the Auto Refresh Remote Directory check box Automating Functions Macro Scripting Macros save time by recording keystrokes and commands for routines that you might perform frequently The following instructions cover recording and executing macros RECORDING A MACRO FOR AUTOMATED PLAYBACK Click on Commands Macros Start Recording from the menu bar Every command and keystroke will be saved from this point Connect to your site and perform the tasks you wish to record Click Commands Macro Stop Recording to stop recording and then save the script Note Commands that can be recorded are limited to transfers including wildcards uploads downloads deletions and directory changes To have the macro shut down CuteFTP after the transfer executes edit the script file that was created and add the word SHUTDOWN to the last line CuteFTP v4 User s Guide 15 EXECUTING A MACRO FROM WITHIN CUTEFTP Select Commands Macros Execute Macro from the menu bar Choose the macro file to execute and click OK EXECUTING A MACRO FROM THE COMMAND LINE Use the following
21. T HTML INSTEAD OF THE NEW ONE THAT I JUST TRANSFERRED CuteFTP v4 User s Guide 25 A Make sure that you are really uploading a different file You could have more than one test html on your hard drive and you are uploading the old one instead of the new modified one Also verify the file name and compare it to the URL in your browser Verify you are uploading it to the correct directory as well Q Is CUTEFTP CHANGING MY LOGIN PASSWORD A CuteFTP does not change the password that you type in The program displays asterisks when you enter your password to prevent onlookers from reading your password off the screen Q How po I Make CuTEFTP my DEFAULT FTP Browser I WANT TO BE ABLE TO LAUNCH CUTEFTP FROM THE COMMAND LINE A CuteFTP can run from the command line To associate CuteFTP with the URL File Transfer Protocol type in Windows File Association Manager go to My Computer Click on View then Options Click on File Types go to the file type called URL File Transfer Protocol and click on Edit Highlight Open and choose Edit Click on Browse and find the CuteFTP executable and double click on it The name of the executable is called Cut FTP32 exe Make sure that USE DDE is unchecked and press OK Now all we have to do is go to Start Run and type the FTP address you wish to connect to i e ftp cuteftp com Hit Enter and CuteFTP should come up and connect to that site You can connect to any FTP host address you want to If you want
22. TP to no longer display JPEG files CuteFTP v4 User s Guide 11 Filter Options The Edit Filter window s Options tab has several selections you may use to help with filtering files APPLY FILTERS TO LOCAL DIRECTORY LISTING This option applies filters to the local directory listing APPLY FILTERS TO REMOTE DIRECTORY LISTING This option applies filters to files displayed in the remote directory listing APPLY FILTERS TO FOLDER NAME S Causes directories to be affected by the filters Let CuteFTP DO THE FILTERING RECOMMENDED CuteFTP applies the filters you have defined LET THE REMOTE SERVER DO THE FILTERING CuteFTP sends a command containing the filter to the server You must define filters to be sent in the box below this option APPLY FILTERS TO UPLOADS DOWNLOADS CuteFTP filters files during uploads or downloads Useful when transferring directories APPLY FILTERS TO SITE TO SITE TRANSFER Filters are enabled when transferring files using Site to Site Transfers CASE SENSITIVE FILTERING Filters will be case sensitive i e JPG is a different filter than jpg DIsPLAYING HIDDEN FILES You can display hidden files on servers using a special filter command When configuring your filter select Let the remote server do the filtering Type in rtaF next to this field Your listing command should now be LIST 1taF which allows display of hidden files SELECTING FILE GROUPS USING FILTERS Select Edit Group Select from the menu ba
23. Technical Support 0 00 ccceeseeseeseeeeeeees 26 Transfer Modes cccccccccesseeeseees 5 18 Binary esenee 5 18 Auto Detect occ ceeereees 5 18 Transferring Files ccceeeeeeeeeeees 6 9 Manually Getting a File 7 Methods 0 eeeeeeeeeeees Moving Resuming eee eeeeseteereereeee Stopping oo eceeeeeceeeeeeeeeeceeceeceeeeees View Options Wildcards CuteFTP v4 User s Guide 28
24. User s Guide 20 Connection Socks If your network uses the SOCKS protocol the following settings allow you to connect to external FTP sites See also the Firewall settings for related options Contact your System Administrator to obtain needed information USE DIRECT CONNECTION Select if you do NOT use the SOCKS protocol on your network Socks4 Select if your network uses the SOCKS4 protocol You must also enter the SOCKS Host and Port Number Socxs5 Select if your network uses the SOCKSS protocol Enter the Host and Port Number If Use user password for Socks5 proxy is checked enter the UserID and Password supplied by your System Administrator Host Port The host name and port number of the SOCKS proxy server User ID PAssworp The User ID and password for the SOCKS proxy server Connection WarFTP Specific These settings are specific to WarFTP servers WarFTP treats PASV mode and links differently CuteFTP circumvents this with the following options Force RFC comptiAnt PASV mope Uncheck if you are having problems connecting to WarFTP sites or receive error messages indicating that PASV mode is not supported TREAT LNK FILES AS LINKED FILES Ink files will be treated as links instead of directories Solves problems with directory navigation when connected to WarFTP sites Directory Navigation DerauLr DownLoap Directory Received files will be placed into this directory unless you navigate to another directory in the local
25. Write or Execute options for each group Owner Group and Public or type in the corresponding CHMOD command in the box Below is a brief description of CHMOD permissions and how they work CHMOD s permission mask is a three digit number Each digit defines the permission for a different user of the file The first digit defines the permission for the owner the second digit defines the permissions for the group and the third digit defines the permissions for everyone else referred to by CuteFTP as public Each digit works the same for each group of users the owner group and public What you set for one digit has no effect on the other two digits Each digit is made up of the three Read Write and Execute permissions The Read permission value is 4 the Write permission value is 2 and the Execute permission value is 1 These three numbers are added together to get the permissions for a file If you want a file to CuteFTP v4 User s Guide 13 be readable and not writable or executable set its permission to 4 This works the same for Write and Execute Executable only files have a permission of 1 If you want a file to have Read and Write permissions add the Read and Write values together 4 2 and you get 6 the permissions setting for Read and Write If you want the file to be Read Write and Execute use the value 7 4 2 1 Do this for each of the three permission groups and you get a valid CHMOD mask If you want your file to have Re
26. Y PATH IN LOCAL PANE The entire pathname is displayed in the local directory pane If disabled only the current folder name displays SHOW FILE SIZES IN BYTES All file sizes are listed in bytes instead of kilobytes or megabytes AUTO SAVE SORTING SETTINGS Remember the last used sort operation and automatically apply it to new sessions SHOW CUMULATIVE FILE SIZE IN QUEUE STATUS BAR A byte total for all queued files displays in the queue window status bar AUTO HIDE QUICK CONNECT AFTER EACH USE The Quick Connect bar can be made to automatically disappear after use If disabled the Quick Connect bar must be manually toggled using the Quick Connect button CuteFTP v4 User s Guide 21 DON T SHOW SYSTEM ICONS Instead of the regular file icons you might see in Windows Explorer CuteFTP will display a set of generic icons speeding up directory listings Snow Text Select this box to display text under the buttons on the Toolbar Recommended if you are using a higher resolution Customize Select this box to allow addition and removal of buttons on the CuteFTP main window though the Customize Toolbar screen If too many buttons are selected CuteFTP may not be able to display them all on the screen DOUBLE CLICK ACTION Select Transfer View Execute or Nothing as your default action Transfer causes files in the local pane to be uploaded and files in the remote pane to be downloaded View displays the file in the Windows Notepad Exe
27. ad Write and Execute permissions 4 2 1 for yourself Read and Execute 4 1 for your group and Execute 1 only for everyone else you would set the file permissions to 751 Directory Information and Statistics CuteFTP maintains information regarding your directories and files in an easily accessible feature called Directory Information Directory Information displays paths number of files combined file size and other information for all files and selected files To view the directory information select Commands Directory Directory Information from the menu bar Comparing Local and Remote Directories Contents of local and remote directories can be compared using the Compare Directories command To use Compare Directories navigate to the desired directory in both the local and remote panes Then select Commands_Directory Compare Directories from the menu bar Select the desired comparison options IGNorE Case Will not look at capitalization during comparison Compare Sizes Will look at file size during comparison Compare Dates Will look at file dates during comparison Files that match will NOT be highlighted Site to Site Transfers CuteFTP is capable of transferring files from one remote server to another Some servers do not allow this style of transfer if you re having difficulty getting this feature to function properly please contact the administrator of the FTP site to see if Site to Site Transfers are supported
28. ave uploaded a file or files Credits are issued for the uploaded files which in turn enables downloading from the site The error message Insufficient credit for download upload first is issued from a ratio site Refer to the index or text file on that site for instructions on uploading to their server If searching for MP3s using the Smart Get feature you may have trouble with ratio sites If Smart Get receives a ratio site error it will move on to the next server without giving you a chance to upload CuteFTP v4 User s Guide 10 If you find a ratio server that you would like to download from while using the Smart Get feature you will need to press the stop button or F9 during the transfer Right click on the file in queue window and choose Reset Status Next highlight the file on the server you want to connect to and click the Queue Transfer button on the Toolbar You will probably receive another warning about permissions just press OK if one appears Now you need to upload a file to this ratio site and they probably only allow uploads in a certain directory Look for an upload directory on the site Go to the root directory by pressing the yellow Up Directory Button Look for an upload directory to place files in order to get the credits you need to download files Although you will probably be successful using Smart Get to download files you may need to use other download options in the Cute MP3 and File Finder These
29. ber 80 in the Port field just because Netscape or Explorer has that port specified for accessing the net Remember FTP protocol is not the same as HTTP protocol In some instances you will also need a user name and password to bypass your firewall Type these in their respective fields then click the USER user site radio button and the Enable firewall access box at the bottom of this tab Try again to connect to one of the pre defined sites Still having trouble Go back to the firewall tab and click on one of the other radio buttons USER with logon SITE site OPEN site Try to connect using each one What about the PASV mode check box Normally when a data transfer is initiated the server side of the link requests connection from the client side CuteFTP This may pose problems for some security enforced networks Passive mode specifies that CuteFTP will initiate all connections and the server will only wait for requests therefore avoiding the conflict with security system It s not recommended that you turn this feature on unless you are experiencing problems with default settings Default is OFF Also use this setting along with the Enable firewall access box and nothing else if you are having trouble displaying a directory list on a particular site Q How bo I CONFIGURE CUTEFTP To GET THROUGH WINGATE PROXY SERVER Go to the Firewall section of the Editi Settings window In the Host field enter the name of the machine running WinGate In
30. box Select or deselect a search engine using the check box next to its name SEARCH BUTTON Searches for your selected file and returns the results A small x by the search engine s name indicates that a search is in progress a large X indicates a completed search CoNTINUE BUTTON This allows you to continue your search if you hit the Stop button ADD TO QUEUE BUTTON Select files and add them to your queue to download later Highlight the files you want and click the Add to Queue button Smart GET BUTTON This is a powerful tool for automating the downloading process Select a file and press the Smart Get button It will highlight every file with the same file name and put them into the queue CuteFTP will then try to download the first instance of the file If it encounters an error it will go on to the next file in the queue until the file is successfully downloaded HELP BUTTON This provides information on using MP3 and File Search Name This column shows the list of file names found by your search Host Porr Displays the address and port of the found file s server PatH Size This displays the path on the server where the file exists and the file s size DeLay Indicates what kind of a delay exists on a particular server A higher delay number generally means a slower site Try to get files from a server with a lower delay time Qurur Flags which files have been added to the queue window User Shows the User ID required
31. ce of characters including no characters at all terminated by the next character in the mask i e a will match cutea wwwa zzza a etc Will match any character in the character set enclosed in the brackets This can also be a range of characters i e A Z If the opening bracket is followed by matches any character NOT in the set i e abe will match a b orc only abe will match any character except a b or c CuteFTP v4 User s Guide 12 Wildcard Mask Examples Mask Will Match all files bmp sample bmp xyz bmp but not sample gif X2Z xyz xaz but not xyy a xyz c axc ayc azc but not abc a xyz c abc adc afc etc but not axc a a c d aad abd acd but not axd Searching for Files on an FTP Server Use this feature to search for file names and extensions in the current directory NOTE Wild cards will not work The first entry found is highlighted Subsequent entries can be found with the Find Next command Control G To find a file select Edit Find from the menu bar Enter the file name or extension to find and press OK Select Edit Find Next to find the next matching entry CuteFTP will display No More Matches Found when all matching entries have been highlighted Viewing Editing and Executing Files View Located on the tool bar this command opens the highlighted file either on the local or remote drive in your text file viewer Select a text file viewer in the Helper Applicati
32. command to automatically launch CuteFTP and execute your macro path to CuteFTP executable Macro path to saved macro Note Quotes required for paths containing spaces Example C Program Files GlobalSCAPE CuteFTP CutFTP32 exe Macro c Scripts DailyUpload mcr Automatically Renaming Transferred Files CuteFTP can rename file extensions during upload i e converting htm to html To enable this feature go to the Auto Renaming section of the Edit Settings window Click Add and enter the local file extension in the Local field Enter the desired new extension in the Remote field Now go to the Site Manager Choose Edit for each site the auto rename scheme should apply to Switch to Page 2 and enable Use Auto Rename Scheme You must have the Use Auto Rename Scheme check box selected in your FTP Site Edit screen for this to work Scheduling File Transfers CuteFTP has the capability to automate file transfers using the built in scheduler This is useful for transferring a number of files on a daily basis ADDING QUEUE FILES TO THE SCHEDULER 1 Select the files to transfer and add them to the queue Select Transfer Queue Save Queue from the menu bar 3 Select Transfer Schedule Transfers from the menu bar and check Enable Scheduler Check Show countdown timer to display a countdown until download time 4 Click Add Queue File and select the queue file saved in step 2 5 Select a date and time to initiate th
33. cute runs applications Display Colors Pane and text colors may be selected from a basic palette or custom created SELECT A BASIC COLOR FROM THE PALETTE Find the pane or text field you wish to modify Click the colored square next to the field name From the color palette click the basic color you wish to apply to the field then click OK CREATE A CusToM Co or Find the pane or text field you wish to modify Click the colored square next to the field name Click the Define Custom Color button Move to the new color palette right side to click and drag the 4 point black cursor usually at the top or bottom through the color grid When the Color Solid block displays the desired color click the Add to Custom Colors button Move back to the first palette under the Custom Colors portion located at the bottom of the box click the new color and click OK Display Fonts Fonts for the Log window and the Panels remote local directory windows can be changed independently of one another To change the fonts for the panels click the Select Font button in the Panels Font box Click Select Font button in the Log Window Font box to change the log window font Select the desired font and size from the resulting menu Display Sound Connect and end transfer sounds are audio tones played when connection to the server occurs and when transfers are complete NOTE These sounds will only be heard if your PC has a sound card Users may select standa
34. e memory 3 5 MB of free hard disk space and a CD ROM drive A connection to the Internet Installing To INSTALL FROM CD ROM Place the CuteFTP CD in your CD ROM drive Installation begins automatically Follow the on screen instructions IF your CD ROM DRIVE DOES NOT SUPPORT AUTOMATIC INSTALLATION Place the CuteFTP CD in your CD ROM drive Double click the My Computer icon located on the Desktop Double click the CD ROM drive icon Double click the setup exe icon Follow the on screen instructions Registration During the installation process CuteFTP prompts you for a serial number If you purchased CuteFTP directly from GlobalSCAPE the serial number is located on your invoice If you purchased from a retailer it s on the CD jacket Uninstalling The uninstall function removes all files associated with CuteFTP from your PC including your configured sites It also removes the CuteFTP icon from your Desktop To uninstall CuteFTP from Windows 95 98 2000 or Windows NT 4 click the Start button select Settings select Control Panel then select Add Remove Programs Choose CuteFTP from the list and click the Add Remove button Follow the on screen instructions CuteFTP v4 User s Guide Starting CuteFTP From the Start menu choose Programs GlobalSCAPE CuteFTP or double click the desktop CuteFTP icon CuteFTP s Main Screen amp CuteFTP Download Site ftp cuteftp com CuteFTP 4 0 6 Beta Time 0 00 01 Efficiency
35. e queue transfer RESCHEDULING REMOVING QUEUE FILES Select Transfer Schedule Transfers from the menu bar Select the queue file to change Click Delete to cancel the queued item or Edit to reschedule SCHEDULING CURRENTLY QUEUED FILES If you have already queued several files you may select Schedule current queue in the Scheduler dialog box Enter the date and time to initiate the transfer Click Reschedule to change the date and time NOTE The current queue must be scheduled to run before any other scheduled queues DISABLING THE SCHEDULER Uncheck Enable Scheduler in the scheduler dialog box to postpone any queued file transfers CuteFTP v4 User s Guide 16 CuteFTP Settings Settings Advanced Connection Auto Renaming Set the general connection properties here ction Directory Navigation Display elper Applications i Prompts DoNoting Z To configure CuteFTP select Settings from the Edit menu The Settings window displays a list of configuration categories on the left hand side and the settings themselves on the right Advanced Settings DELETE TO REcYCLE Bin To make CuteFTP permanently delete files deselect Delete to Recycle Bin Monitor CLIPBOARD FOR FTP URLs Activates CuteFTP s URL parsing feature Any time an FTP URL is copied onto the Windows Clipboard CuteFTP will automatically connect to the site and begin downloading the target file This feature assumes an anonymous login NOTE The
36. e queue window press F10 or select Window Toggle Queue To resize panes position the cursor over the border of two panes until the cursor becomes a bar with two arrows pointing away from it Click and drag to resize the pane To hide the tool bar select View Toolbar from the menu bar Select the same item again to re enable the tool bar Long Listing and Short Listing File names are displayed in the local and remote panes of the main CuteFTP window To change the view select a pane and choose either Long Listing or Short Listing from the View menu Short listings display file name only long listings display name size time date attributes and description Showing File Details Users can customize the level of detail displayed when using long listing mode To customize the long listing display select a pane and choose File Details from the View menu All available display options are selected by default To remove an item from the long listing display deselect the corresponding box Sorting the File Listing In long listing mode users can sort the listing according to contents of any listed column Clicking a column header toggles between ascending and descending sort order Alternatively by selecting Sorting from the View menu users can select the desired sort order and type Printing a Directory Listing Select File Print from the menu bar to print the directory listing of the currently selected pane Refreshing the Directory
37. eeasensenes 22 JAROS A 0 ESEE AEE EE E EEE E A 22 10 Troubleshooting cccssseeeeeeeeeeeeseeeeeneeeeeneeeeeeeees 22 Connection Problems 0 0 ecceeseeeeseeeseeceeeeeseceeeessetesseeeeeensenees Frequently Asked Questions Technical Support and Services 11 Shortcut Keys anwcss tse hence ttereeectccecees 27 12 MAE niaaa seca dcieatiita cv ened Aaaa utasa da eaaa aaia 28 CuteFTP v4 User s Guide iv Introduction What is File Transfer Protocol File Transfer Protocol FTP has been used almost exclusively on UNIX workstations and mainframes for many years to transfer files between remote computer systems Early FTP software used a command line interface difficult for some beginners to work with As the Internet grew in popularity new standards appeared Gopher WWW providing more user friendly interfaces However FTP remains the popular choice among computer professionals What is CuteFTP CuteFTP is a Windows based File Transfer Protocol FTP client that allows users to utilize the capabilities of FTP without having to know all the details of the protocol itself CuteFTP simplifies FTP by offering a user friendly Windows interface instead of a cumbersome command line utility CuteFTP gives novice PC users the ability to upload download and edit files on remote FTP servers around the world Installation System Requirements Any PC running Windows 95 98 2000 or Windows NT 4 0 or later s At least 16 MB of fre
38. er is slow it may be due to high traffic or you may have a bad connection to your ISP Try to reconnect Q I CONNECT TO THE SITE BUT DON T SEE ANY FILES OR DIRECTORIES LISTED WHY A There are a few possible fixes for this problem Open CuteFTP and click on Edit Site the site you are having problems with in the Site Manager Then click on the Advanced tab and make sure Resolve Links is unchecked In the Edit Site screen make sure that you do not have anything typed in the Remote Directory Filter In some cases you will need to change the Host Type in the Edit Site screen to match the type of FTP server you are connecting to We suggest you try all of these host types before you call tech support If nothing else is working and you need to see your files there is a temporary fix that you can set In the Edit Site Advanced Tab screen check the Simple Dir Listing box Q How CAN I SELECT MULTIPLE FILES FOR UPLOAD DOWNLOAD A Hold down the Control or Shift keys while clicking on the file s Q I cAN T CONFIGURE CUTEFTP TO GO THROUGH MY FIREWALL A Ask you server administrator if the firewall supports FTP Proxy protocol If yes then CuteFTP v4 User s Guide 24 Determine the IP address of your firewall host and the port number of the FTP proxy server The default port is 21 but they could have assigned a different port under special circumstances The most common novice mistake when editing these settings is to place the num
39. er you want here but some servers will check the address for validity and refuse your connection if it s invalid UPON STARTUP LAUNCH Perform this task immediately after CuteFTP launches CuteFTP v4 User s Guide 17 CONNECTION RETRIES amp RETRY DELAY Attempt network connections this many times waiting the desired number of seconds between attempts CHECK AND STORE RESUME TRANSFER ABILITY FOR EACH SITE Site Manager can remember whether or not each site supports resuming broken transfers This will speed up connections since CuteFTP won t have to check for this capability each time it connects to the site ENABLE PERSISTENT DOWNLOADING CuteFTP will automatically reconnect and resume in the event of an interrupted transfer RECONNECT AND RESUME IF 0 BYTES IN___ SECONDS RECEIVED If transfer stops for this many seconds CuteFTP will reconnect and resume the transfer AFTER A TRANSFER IS COMPLETED CuteFTP can perform some self explanatory functions after a transfer completes Useful when automating transfers Connection ASCII Binary Text ASCII Fite Extensions Users may define file extensions CuteFTP should consider as ASCH plain text for transferring The CuteFTP program loads with several pre defined file extensions To add additional ASCII File Extensions click the Add button and type in the extension not including the dot To remove an ASCII File Extension select it from the list and click Remove DEFAULT TRANSF
40. erty of GlobalSCAPE and you will not acquire any rights to the SOFTWARE except as expressly set forth in this license You agree that any copies of the SOFTWARE will contain the same proprietary notices which appear on and in the SOFTWARE 6 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE to any country person entity or end user subject to U S A export restrictions Restricted countries currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria You warrant and represent that neither the U S A Bureau of Export Administration nor any other federal agency has suspended revoked or denied your export privileges 7 NO WARRANTIES GLOBALSCAPE EXPRESSLY DISCLAIMS ANY WARRANTY FOR THE SOFTWARE THE SOFTWARE AND ANY RELATED DOCUMENTATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OR MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SOFTWARE REMAINS WITH YOU 8 LIMITATION OF LIABILITY INNO EVENT SHALL GLOBALSCAPE OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL SPECIAL INCIDENTAL OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF THE DELIVERY PERFORMANCE OR USE OF THE SOFTWARE EVEN IF GLOBALSCAPE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ANY EVENT GLOBALSCAPE S LIABILITY FOR ANY
41. es not listed Obtain login information from your ISP or FTP Administrator 2 Enter a Site Label This screen only appears when Other is selected at the beginning of the Connection Wizard Type in a word or words that describe your site This label is shown on your Site Manager screen 3 Enter the Host Address hostname or IP address This appears only when Other is selected at the beginning of the Connection Wizard Type in the address of your server If you do not know the address contact the administrator of the site or your Internet Service Provider CuteFTP v4 User s Guide 2 4 Enter user ID and password User IDs and passwords are provided by your Internet Service Provider Both are case sensitive The following options are also available Anonymous Loain This selection limits the user to unrestricted information only Sites set up for user ID and password cannot be opened Mask Password If selected asterisks will appear as each letter of the password is typed Once Mask Password is selected and you begin typing your password you cannot deselect Mask Password to see letters instead of asterisks 3 Default Local Directory This optional field is part of the Connection Wizard Leave this field blank if you do not wish to specify a default directory Enter information in this field if you wish to move to a specific local directory when you connect to the site being added Other options CONNECT TO THIS SITE AUTOMATICA
42. ewall types do not work for you To use custom firewall logons select Custom and click the Settings button Define a custom logon script in the box The following variables may be used HOST The address of the FTP site to connect USER Valid username for the FTP server PASS Password associated with the specified FTP username PORT Port used by the FTP server If this command is not used it will default to 21 the standard FTP port FIRE_USER Firewall username Some network configurations may require a login for the firewall FIREPASS Password associated with the firewall username EXAMPLE OF CUSTOM COMMANDS After setting the Host and Port fields to the correct firewall proxy server select the Custom option under Type then click Settings Enter each command necessary to initiate an FTP session with the remote server one command per line A typical series of commands might look like this CuteFTP v4 User s Guide 19 fire user jimmy fire pass 53a amp 8 host ftp microsoft com user anonymous pass somename domain com port 21 This will first send the username jimmy and the password 53a amp 8 to the firewall proxy server as required by that specific server configuration Then CuteFTP will open a connection to the Microsoft FTP site and login anonymously on port 21 Contact your system administrator for the exact sequence of commands needed Connection Index Files Users may specify masks for CuteFTP to use
43. f the log file START A NEW LOG FILE Daily Weekly or Monthly CuteFTP will create a new log file after the specified amount of time SHOW CLIENT COMMANDS IN DISPLAY LOG Record commands sent by CuteFTP SHOW SERVER COMMANDS IN DISPLAY LOG Record server messages Connection Smart Keep Alive CuteFTP compensates for idle timeouts during sessions with the Smart Keep Alive feature SKA SKA sends commands at random intervals to the FTP server which maintains an active connection ENABLE Smart Keep ALIVE SKA When checked SKA will be active when connected to any FTP site START SKA ___ SECONDS AFTER THE LAST COMMAND CuteFTP will begin using SKA after the specified idle time MAINTAIN SKA FoR ___ MINUTES CuteFTP will maintain a connection to the FTP server for the specified length of time SEND COMMAND AT RANDOM INTERVALS BETWEEN AND SECONDS Commands will be sent to the server using the random interval specified Have SKA USE THESE COMMANDS IN RANDOM ORDER Click Add or Remove to customize the commands listed CuteFTP will issue a random command in the list when utilizing SKA ENABLE AUTO RECONNECT IF BOOTED FROM THE SERVER USING A SECOND DELAY If the server terminates the connection CuteFTP will automatically reconnect to the FTP site OBTAIN A NEW IP ADDRESS WHEN RECONNECTING CuteFTP will disconnect then reconnect to the Internet before stablishing a connection to the FTP server Works only with dialup accounts CuteFTP v4
44. fer Files Files may be added to the queue using most of the methods under the Transferring Files section and then batch transferred at a later date by clicking on the Transfer Queue button on the Toolbar Queue functions can be accessed by using the right click menu in the queue window CuteFTP v4 User s Guide 6 Stopping Transfers CuteFTP uses persistent transfer to resume and complete transfer requests stopped by a broken connection Users must disable the persistent transfer feature to permanently stop a transfer To disable persistent transfers deselect Enable Persistent Downloading in the Connection section of the Edit Settings window To stop a transfer select Transfer Stop from the menu bar or press the Stop button on the tool bar or press F9 To remove queued items select them in the queue window and choose Transfer Queue Remove from Queue from the menu bar or right click on the files to remove and choose Remove from Queue Resuming Transfers Auto Reconnect If disconnected while downloading or uploading a file CuteFTP will automatically reconnect and resend until the transfer is successful To disable this function see Stopping Transfers above If Connect to the Internet using a LAN or Connect to the Internet using a modem are not activated users must manually reconnect to the site where the transfer was broken CuteFTP sees that you are replacing an existing file and it will ask to Resume Overwrite or S
45. g Users can connect to a site or download a file by pasting a URL into CuteFTP To connect via URL select a URL in any Windows application and copy it to the clipboard almost always Edit Copy Return to CuteFTP and select File Paste URL from the menu bar or press Control V CuteFTP will automatically connect to the site or download the file The monitor clipboard function is very handy when used with your web browser Instead of using your web browser which probably can t resume transfers to download FTP links copy the links and let CuteFTP perform the transfer Refer to Monitor Clipboard in the CuteFTP Settings for instructions on enabling clipboard monitoring CuteFTP supports all standard and many non standard URL formats CuteFTP v4 User s Guide 7 Custom Commands Users may choose from pre defined commands or create custom commands to communicate with a server ISPs normally distribute to all subscribers a custom commands file COMMANDS DAT for their Web server Choose Commands Custom Commands Help from the menu bar to see a list of commands supported by the current server USING A PRE DEFINED COMMAND Select Commands Custom Commands from the menu bar and select a custom command from the list ADDING A CUSTOM COMMAND 1 Select Commands Custom Commands Define from the menu bar Type a name identifier in the Label field 3 Enter the command text in the Command Text field The command text is the actual FTP command sent t
46. ift F4 F5 F6 F7 F8 F9 Escape F10 F11 F12 Control A Control Shift A Control C Function Delete File Directory Up Switch Browser Focus Help Rename Find Next Site Manager Quick Connect Disconnect Refresh Screen Toggle Local Window Toggle Remote Window Directory Information Stop Transfer Stop Transfer Toggle Queue Window Compare Directories Toggle Log Window Select All Change Attributes Copy Key Control D Control E Control F Control G Control H Control I Control L Control M Control P Control Q Control R Control U Control V Control W Control X Control PgDn Control PgUp Numberpad Numberpad Numberpad Function Change Directory Execute File Find Short Listings Long Listings Load Index Filter Make New Directory Paste URL Quit CuteFTP Reconnect Change User Paste View File Cut Download Upload Group Select Group Deselect Invert Selection CuteFTP v4 User s Guide 27 Index Force Uppercase 0 0 0 eeeeeseeeeeees 5 Connections c00ce 2 4 7 17 22 Dial Up wevatiesiviacsiadouees 18 22 Local Area Network cceeee 18 Disconnecting ceeeee 7 20 22 Proble S veccvetcceciecancvecinsecevesstevessess 22 Connection Messages sseseseereeee 22 Editing Files CuteHTML sels Default Editor cece eeeeeeeeees 13 E mail Address 0 cceceseseereereeee 17 26 Files and Directo
47. in that window including folders MeENU Too sar Select the files you want to transfer Select Transfer Upload or Transfer Download from the menu bar or click the Upload or Download buttons on the tool bar DOUBLE CLICK THE Fite Highlight the file to transfer and double click NOTE The Double Click Action feature must be set to Transfer for this to work Refer to Double Click Action in the CuteFTP Settings Display section for more information UsING QUEUE TO TRANSFER Highlight the file you want to transfer and drag it to the Queue window or select Transfer Queue Add to Queue Click Transfer Transfer Queue to transfer the file RIGHT CLICK POP UP MENU Select the file right click then select Transfer from the pop up menu Winvows Desktop or Winpows ExpLorer Right click on the file or folder you wish to transfer then choose CuteFTP Upload The FTP sites you have specified in the Site Manager for use in Windows Explorer or Desktop will be listed Choose the desired site and CuteFTP will begin uploading If you are not connected to the remote server you may still use Shell Integration To enable Shell Integration go to the Advanced section of the Edit Settings section Click Enable Right Click Shell Integration to activate the feature Cut or Copy amp Paste Selecta file and choose Edit Cut to move the file or Edit Copy to copy the file Then select the opposite pane and choose Edit Paste to transfer the file Using the Queue to Trans
48. ke a second copy for his or her exclusive use on a portable computer Under no other circumstances may the SOFTWARE be operated at the same time on more than the number of computers for which you have paid a separate license fee You may not duplicate the SOFTWARE in whole or in part except that you may make one copy of the SOFTWARE for backup or archival purposes You may terminate this license at any time by destroying the original and all copies of the SOFTWARE in whatever form You may permanently transfer all of your rights under this EULA provided you transfer all copies of the SOFTWARE including copies of all prior versions if the SOFTWARE is an upgrade and retain none and the recipient agrees to the terms of this EULA b Evaluation Copy You may use the SOFTWARE without charge on an evaluation basis for thirty 30 days from the day that you install the SOFTWARE You must pay the license fee and register your copy to continue to use the SOFTWARE after the thirty 30 days If you continue to use the SOFTWARE after the thirty 30 days without paying the license fee you will be using the SOFT WARE on an unlicensed basis GlobalSCAPE may place advertisements in evaluation copies of the SOFTWARE and keep statistics regarding your use of the SOFTWARE e g number of daily unique users average sessions per user average session time certain system information daily ad displays and ad click through GlobalSCAPE will not monitor the content of your
49. kip Choose Overwrite if you are replacing the file Choose Resume to complete a broken transfer or Skip to cancel the operation Manually Getting a File Use this function to download a specific file if you know its exact directory location Select Manual Get from the Transfer menu and enter the full path and file name to download Setting the Transfer Type ASCII Binary CuteFTP is programmed to automatically select the proper transfer type Auto To manually specify a file transfer type select Edit Settings from the menu bar and go to the ASCII Binary section Choose the radio button for the transfer type you wish to use Disconnecting Reconnecting and Stopping Connections To DISCONNECT Select File Disconnect from the menu bar or click the Disconnect icon on the tool bar or press Shift F4 To Reconnect Select File Reconnect If Connect to the Internet Using a LAN or Connect to the Internet via Modem is activated CuteFTP will automatically reconnect in the event of a broken session See Dial Up Networking NOTE CuteFTP can resume broken transfers only if the FTP server allows it STOPPING A CONNECTION OR TRANSFER Select Transfer Stop or press the Stop button on the tool bar or press F9 Spawning Sessions Users may open multiple sessions of CuteFTP To launch another session of CuteFTP with the same site open select Commands Session Spawn Current Session from the menu bar Using Paste URL and Clipboard Monitorin
50. loading to ratio sites easier and eliminate problems with downloading files Add some of your files in the queue and upload them upon connecting to the ratio site Consult the administrator of the ratio site if you have any problems with the uploading process or receiving credits Frequently Asked Questions Q My IMAGES ARE UPLOADED BUT ARE NOT DISPLAYED IN MY BROWSER A Any of the following may be causing your problem The image files were not uploaded to the server Open CuteFTP locate the image files in the left window and upload them to the server Go back to your browser and click the reload or refresh button The images should now be displayed The image files are located on the server along with the html files yet no images show in the browser When you created your web page you set up a path for the server to look for the image as well as the exact file name of the image in your html source code Check all paths and file names to make sure the images are in the correct place and that the file name is correct including letter case CuteFTP v4 User s Guide 23 For example the web page calls an image in the method lt IMG SRC my_image gif gt which is a common html tag that calls an image To see the html source code and all of its tags in Microsoft Explorer or Netscape click View Source from the Menu Bar in the browser Now when I look at the file I uploaded to the server I notice that I named it MY _IMAGE GIF It
51. monitor clipboard function does not currently support redirected URLs Minimize To System Tray When minimized CuteFTP places a small icon in the System Tray rather than a standard Task Bar button AUTO CHECK FOR VERSION UPDATES The Auto Update feature keeps CuteFTP current by automatically downloading the latest new features and bug fixes CuteFTP connects to the GlobalSCAPE website and retrieves a newer version if available SAVE Quick Connect History When enabled CuteFTP stores recently accessed Quick Connect sites in the Quick Connect Bar s pull down menu If deselected CuteFTP will clear these entries upon exit REcEIvE SEND BurFFER Size in bytes of transmission buffers Larger values may increase performance at the cost of higher RAM usage Generally there is no need to modify these values ENABLE RIGHT CLICK SHELL INTEGRATION Allows file transfers from Windows Explorer or Desktop Refer to Transferring Files with CuteFTPsection for more information PROMPT FOR DIRECTORY WHEN DOING RIGHT CLICK TRANSFERS CuteFTP asks for a destination directory rather than using the default directory Auto Renaming Settings This section configures CuteFTP s automatic renaming ability For more information on configuration and use of auto renaming refer to the Automatically Renaming Transferred Files section Connection Settings E Mat Appress Anonymous FTP servers require an email address for identification purposes You may enter whatev
52. nt to connect to a site your ISP Internet Service Provider or Web Hosting Service has provided for you you will need to use the host address User ID and password that they provide for you Q Auto UPDATE DOESN T WORK There are a few reasons the Auto Update feature may fail to work many users trying to download an update server is inactive down or CuteFTP cannot find an active internet connection Keep trying eventually the update will succeed Technical Support and Services For the most up to date and accurate assistance with problems you might have using CuteFTP refer to CuteFTP s Help file or our Web page at http www globalscape com If you cannot find the answers to your questions contact us at support globalscape com or call us at 1 210 308 8267 Monday through Friday between 8 a m and 6 p m CST GlobalSCAPE World Wide Web www globalscape com GlobalSCAPE technical support e mail support globalscape com GlobalSCAPE technical support phone 1 210 308 8267 8 6 M F CST GlobalSCAPE sales and upgrade e mail sales globalscape com GlobalSCAPE sales and upgrade phone 1 800 290 5054 8 6 M F CST CuteFTP v4 User s Guide 26 Shortcut Keys Depressing the Alt key allows access to the menu bar via the keyboard Use the arrow keys to navigate the menus or press the underlined letter to go directly to that menu Example Alt F displays the file menu Key Delete Backspace Tab F1 F2 F3 F4 Control F4 Sh
53. o the server It can contain any character and one or more macros 4 Enter an optional hot key in the Hot Key field The command can be executed using Control Shift plus this hot key 5 Click the Add button COMMAND TEXT MACRO EXPRESSIONS PROMPT When this macro is encountered CuteFTP displays a prompt dialog box with an input field The user can then type any text in the input field which will be inserted into the actual command text in place of the macro Prompt can be any text not containing square brackets It will be used as a title for the prompt dialog box r This macro will be substituted by the name of the file currently selected in the remote browser If more than one file is selected the command will be repeated for each file A single character The Show Server s Response switch specifies whether CuteFTP should display the server s response to the command If set a dialog box will pop up containing a command response sequence for each command executed The Hot Key box is a keyboard accelerator assigned to the command COMMON COMMAND EXAMPLES SITE CHMOD NeEw Access Mask F This command will prompt the user for a New Access Mask and use it for each selected file For instance if user enters rwx at the prompt and FILEA TXT FILEB TXT and FILEC TXT files are selected the following sequence of commands will be sent to the server SITE CHMOD rwx FILEA TXT SITE CHMOD rwx FILEB
54. obalSCAPE Inc Other products or company names are or may be trademarks or registered trademarks and are the property of their respective holders CuteFTP v4 User s Guide ii Contents CuteFTP License Agreement 0 eee ceeeeseeeeseneeeeeseeesceseseeseeeeeeees i 1 DINO DUG COA soe cts 2c ce ccee dca cteetetechbecacedheasacectecesecchecaceucetede 1 What is File Transfer Protocol ccceesessesseeseeeeeeeesceeeeeeeeeeeeeeees 1 Whats CuteFTP xessecsesscostessastesssanderacndessiserdt depateeaasiners adoentneres 1 2 A lnstall ti n ste feccengscostcoecetaceth sat shetecacsetececseetareceetaceuceceate 1 System Requirements ccccecceccesceseeseesecsecsecseeseeseeeeeeeeseeeeeeeeeeees 1 Installing soap Registration ine Urinstallin gisan Soe naar A eens btn ee net ia 1 3 Starting CuteFTP piripi ee 2 CuteFTP s Main Screen isore arraiais Using the Connection Wizard Connecting to an Existing Site Using Quick Connettersi a 3 4 Editing FTP Site Properties assssssssnsnnnnnnnnnnnnnnnnnnnn 4 Adding a SIE a e A EPEA E U Ei Editing a Site Removing a Site Site Manager Settings sus Importing Sites from Old Versions of CuteFTP 00 0 0 eee 6 5 Transferring Files with CuteFTP ccccccccceeeeeeeeeees 6 Transferring Piles cxcocsvetsesachssnstclerssctortstusleceyetelaysstlese clef iseareseccves 6 Using the Queue to Transfer Files 1 6 Stopping Transfers
55. ons section of the Edit Settings window Epir Select an editor program in Edit Settings Helper Applications Users may also choose to leave the field blank To edit a file right click on the file name and select Edit If you use CuteHTML as your editor changes you make will automatically be transferred to the remote site otherwise you will be presented with a dialog box asking you to upload the changes Execute Click Commands File Actions Execute to launch the highlighted file or right click on the file and select Execute from the pop up menu Deleting Renaming and Moving Files You may access these commands from the from the menu bar under Commands_Directory or from the right click menu Move Highlight the file s select Move and enter the new path RENAME Highlight the files select Rename and enter a new name for the file DELETE Select the file s choose Delete or press the Delete key and the files will be relocated to the Recycle Bin Creating Renaming and Deleting Folders You may access the following commands from the from the menu bar under Commands Directory or from the right click menu Make New Dr creates a new folder RENAME renames an existing folder DELETE deletes an existing folder Changing Attributes of Files and Folders From the menu bar use Commands File Actions CHMOD to change the attributes of a file or folder on the server In the Change Attributes dialog box select the Read
56. r Enter a wildcard expression in the Filter Mask field Select Mask Directories if you would like to filter directories as well as files Select Remove Selection to clear currently selected items before selecting masked items Press OK and the filter selection is performed on the currently selected pane Some examples Task Select all GIF but not HTML files Operation Use Group Select specify GIF as filter mask press OK Task Select all files except HTML files Operation Use Group Select with as a filter mask then use Deselect Group with HTML as a filter mask Task Select GIF and JPG files but not HTML TXT DOC WPG files Operation Use Group Select with GIF as a mask Use Select Group again with JPG mask and the Remove selection check box cleared TO INVERT THE SELECTED FILES HIGHLIGHTS FILES NOT MATCHING THE FILTER From the menu bar click Edit Invert Selection TO DESELECT A GROUP OF FILES From the menu bar click Edit Group Deselect Wildcard Masks Wildcard masks are patterns of special characters used to filter file names When a wildcard mask is matched against a file name the two patterns are compared letter by letter from left to right until a mismatch occurs If all the characters in both patterns compare positively the file name matches the Wildcard Mask A Wildcard Mask can contain the following characters Will match any single character i e will match a b c 1 2 etc Will match any sequen
57. rd Windows sounds or use a sound file from another source Select from the list the event you wish to change To select a default sound choose it from the File drop down menu To choose a custom sound click the folder icon next to the File drop down menu and locate a sound file Click the Speaker button to preview a selected sound Helper Applications CuteFTP extends its functionality using helper applications Two helper applications need to be selected a text viewer and an HTML editor When you use the View or Edit functions these helper applications are fed the selected files To select helper applications click the folder icon next to each field and browse to the desired executable The Windows Notepad should be selected as the default text viewer CuteHTML will be selected as the default HTML editor if you chose to install it when installing CuteFTP Prompts CuteFTP sends various informational messages during a session By default all message options are turned on To turn off message options deselect the check box next to the prompt you wish to turn off Some prompts can also be turned off from the prompt dialog boxes themselves Each prompt is further defined below OVERWRITE CONFIRMATION DOWNLOAD UPLoaAD Select this box to direct CuteFTP to prompt you if your transfer operation is about to overwrite a file AUTOMATICALLY CLOSE PROMPT WINDOWS AFTER SECONDS Select a default number of seconds to display a prompt window befo
58. re automatically closing TRANSFER BINARY FILE IN ASCI Mope Warnina Select this box to direct CuteFTP to warn you if you are about to transfer a binary file exe wav etc in ASCII mode DELETE CONFIRMATION DELETE FROM QUEUE CONFIRMATION Select these boxes to direct CuteFTP to prompt you when deleting a file or queue item CuteFTP v4 User s Guide 22 Drac Drop OPERATIONS CONFIRMATION Select this box to direct CuteFTP to prompt you for confirmation when you drag and drop files DISCONNECT DURING TRANSFER CONFIRMATION Select this box to direct CuteFTP to issue a warning message when you try to disconnect during a transfer MissING Permissions Select this box to direct CuteFTP to issue a prompt when your server does not allow the operation you are attempting to perform CAN T CONNECT TO SERVER Select this box to direct CuteFTP to issue a prompt with help functions available for connection problems FILE UNAVAILABLE Select to enable warnings when upload download ratios are violated Troubleshooting Connection Problems Listed below are possible connection problems and solutions CuTEFTP CAN T CONNECT TO THE SERVER CANNOT RESOLVE HOST NAME Make sure that you are connected to the Internet before you launch CuteFTP Select File Site Manager and verify the host address Your Web FTP Hosting Service can give you this information Select File Site Manager and verify the User ID Your Web FTP Hosting Service can give
59. re required use Anonymous to connect to anonymous FTP sites The Double option is used when a dual login is required An anonymous login will automatically be supplied to the server and then a second login will occur using the supplied user name and password 9 To connect to your new site highlight the site name in the left window and push the Connect button Editing a Site Existing sites may be modified at any time To edit a site open the Site Manager and select a site from the list on the left of the window You can then modify its basic settings in the right hand side of the window More settings are available by clicking the Edit button See Site Manager Settings for a complete description Removing a Site To remove a site from the Site Manager select the site from the list and select Edit Delete from the Site Manager menu bar CuteFTP v4 User s Guide 4 Site Manager Settings Settings fpucdeet Vv Users may set each of the following settings when editing a site Host Tyre By default CuteFTP will automatically detect which type of server host it is connecting to Use the drop down menu to select a server type if problems occur connecting to a specific host DeFAULT REMOTE Directory DEFAULT LocaL Directory Specify the initial remote local directory path Sire Comments Use this field to type comments about the FTP site Has no effect on connection to the site ENABLE Fitter Activates Filte
60. ries c0e 11 15 Delete to Recycle Bin 0 0 17 Uploading 0 ce ccccescesseeseeeeeeeeeeees 6 Downloading 00 eeeeeeeeeeeeee 6 7 MOVING eeeeseeseeeceececeseeeenteees Navigation Statistics Renaming Listing S eneinio Resolve Links cccceceeeeeee 14 24 Pilters totes eters este 5 10 11 12 Filtering Transfers eee 11 Filter Mask Not Mask Frequently Asked Questions 23 Firewalls see Proxies Get Linkas File csscsssessesscsscastessacteveacts Host Type misionensis Index Files Keyboard Shortcuts License Agreement TSO GS rapera e aE ecb caneeseee Macro Scripting eee seeeeteeeeeee Max Safe Index Size Monitor Clipboard MP3 and File Finder 0 0006 9 11 Ratio Servers Searcher sorosiane Paste URL amp Clipboard Monitoring 7 17 Permissions ssssseesssesseseesssesesseseseseses 13 Proxies PASV mode 00066 5 18 20 24 WinGate Proxy Server s s Microsoft Proxy Server Resolve Links Resuming Transfers Scheduling File Transfers 0 00 0 Security Site Manager cece Settings oo eee Shell Integration Shortcut Keys Site Manager asihan aia Site to Site Transfers eee Smart Get Smart Keep Alive Sound Options js Socks Socks 4 and 5 wee eects Spawning Sessions cscseseesereeneeee 7
61. ring Click Filter to edit defined filters See Filtering Files amp Folders for more information PASV Moner CuteFTP uses PASV Mode to initiate all connections while the server only waits for requests When active this feature helps avoid conflicts with the security system This feature defaults to not active and should only be used when experiencing problems with the default settings Use FIREWALL This field is active by default and tells CuteFTP to use the settings defined in the Firewall section of the Edit Settings window CONNECTION RETRIES DELAY BETWEEN RETRIES The Connection Retries field specifies how many times CuteFTP should attempt to connect to the server The Delay between retries field tells CuteFTP how long to wait after an unsuccessful attempt before trying to reconnect Use AuTORENAME SCHEME Inactive by default this feature may be used to rename file extensions before uploading to the server This feature is helpful if the extension on the local side is different than the extension required by the server or remote side Refer to the Automatically Renaming Transferred Files section for more details PRESERVE CASE FORCE UPPERCASE FORCE Lowercase CuteFTP can force a file to upload in lower upper or preserved case This is helpful if you created files with mixed case on your system but need them to be upper or lower case on your server Max Sare Inpex Size This field specifies the size in kilobytes of the large
62. rked Select Bookmarks from the menu bar and choose the desired bookmark from the pull down menu To add a bookmark manually right click a site in the Site Manager and choose Advanced Add Path Bookmark Name the bookmark and enter a local and remote directory on the right hand side of the window To edit or remove existing bookmarks select Bookmarks Edit from the menu bar Select a bookmark and click the Edit or Remove button Getting Link as File This command directs CuteFTP to get a directory link as a file so that the user does not have to change directories to get files From the menu bar click on Commands File Actions Get Link as File The contents of the linked directory will begin downloading CuteFTP v4 User s Guide 14 Symbolic Links This UNIX specific option asks the server to resolve symbolic links to either a file or a directory This option can cause problems with non UNIX servers If you are having trouble displaying a list of files located on the server try deselecting this option by going to the Directory Navigation section of the Edit Settings window Select the Do not resolve links radio button Toggling Panes and the Tool Bar To switch focus from the local to remote pane or vice versa select Window Switch Browser from the menu bar or press Tab To toggle the display of the local or remote panes press F6 or F7 respectively or choose Window Toggle Local Remote from the menu bar To toggle the display of th
63. s upper case so the web page refers to a non existent image file You need to either fix the html code to read in upper case lt IMG SRC MY IMAGE GIF gt or rename the file on the server to lower case lt IMG SRC my_ image gif gt to coordinate with the html page The spelling and case are an exact match yet your browser still doesn t show the images The html source has a tag like this lt IMG SRC file c Web editor Html Graphics my_image gif gt You check CuteFTP and on the server side you see your image file there named my_image gif When you created your web page the editor located the images on your hard drive in this case in the C Web_editor Html Graphics subdirectory However when you uploaded the images to the server that reference file c Web editor Html Graphics is no longer a valid location for that image file Assuming that you uploaded that image to your virtual root directory on the server the lt IMG SRC gt tag needs to point to that location lt IMG SRC my_image gif gt or lt IMG SRC my image gif gt You need to modify your html file to point to the right place If your html file can t find the image in the virtual root the file may not actually be there For example you uploaded your images to a subdirectory of the virtual root drive called Graphics and the html IMG tag looks like this lt IMG SRC my_image gif gt Your html file is looking to the virtual root or and doesn
64. st index file to load without prompting Setting this parameter to zero will cause CuteFTP to prompt you for all index files whereas setting it to 32000 effectively disables any prompting It is not advisable to set this parameter too high because there might be multi directory index files on the sites that CuteFTP can t handle The default is 10 kilobytes AutTo CAcuHE INDEX Files Active by default CuteFTP searches for index files and automatically loads them in memory Sivpce DIRECTORY Listinc CuteFTP will display file names only in directory listing ENABLE SMART Keep ALIVE Check to have Smart Keep Alive maintain a connection automatically Refer to the Smart Keep Alive section for more details CuteFTP v4 User s Guide 5 SAVE SESSION LOG TO FILE Save Log files for this FTP site LoaicaL ParENT Dirs Active by default this feature specifies the previously visited directory as the parent directory rather than the actual physical parent It is useful on sites with many inter directory links ADD SITE TO SHELL INTEGRATION This function allows users to upload a file or folder from the Windows desktop or Explorer to a site in CuteFTP From Windows Explorer locate your file or folder place your mouse pointer over the name right click to get a menu then left click on CuteFTP Click the site you wish the file or folder to upload to or click Connection Wizard to set up a new site If checked this site will appear in the right click menu
65. t see my_image gif there To correct this your IMG tag needs to read lt IMG SRC Graphics my_image gif gt Q My WEB PAGES ARE NOT SHOWING UP CORRECTLY OR NOT AT ALL A The most common beginner mistake is with the main page also called the Index When you type in your URL or web page address the server automatically looks for a file in your virtual root directory called index html default html or index htm Make sure that your main web page is in one of these formats If you are not sure which format you are supposed to use contact your web hosting provider for assistance If you did upload the file as index html preferably in lower case to your virtual root and you still do not see anything in your browser something else could be causing the problem Sometimes a subdirectory is created beneath your virtual root called Public html by your ISP or service administrator You can see this directory in CuteFTP s right window when you log into the server If this is the case store your main web page index htm1 in that folder rather then in the root For additional help with HTML try these URLs http www htmlgoodies com tutors basics htm http www zdu com Q I CAN CONNECT AND TRANSFER FILES BUT THE TRANSFER RATE IS NOT SATISFACTORY ALSO SOMETIMES IT STARTS TO TRANSFER AT ONE SPEED WHICH DECREASES AS THE TRANSFER PROGRESSES EXAMPLE STARTS AT 2 5KB S THEN EVENTUALLY DEGRADES TO 1 5KB s A If the connection to your FTP serv
66. the Port field enter the port number that an FTP proxy in WinGate is configured to accept connections on In the Type area enable the USER user site option Enable the Enable firewall access option The rest of the CuteFTP settings do not relate to WinGate When connecting to a site make sure the Use firewall option is enabled in the site details Q How bo I cet WSARCHIE To WORK WITH CUTEFTP A In FTP Setup in WSArchie put the following text in c CuteFTP CuteFTP exe host h anonym remote d get f Substitute c CuteFTP CuteFTP exe with the actual location of CuteFTP executable file Q THE HTTP ADDRESS I ENTERED DOESN T WORK A CuteFTP does not currently support HTTP CuteFTP only supports FTP ftp addresses Q CuTEFTP Is ASKING WHICH INDEX FILE WOULD YOU LIKE TO LOAD OR YOUR INDEX FILE IS XXXXXXX LONG LOAD IT ANYWAY CuteFTP defaults to use the Auto Load Index Files feature which searches for index files and automatically loads them in memory This feature may be disabled in the Edit Settings window s Index Files section Deselect Auto Load Index Files Another setting Max Safe Index Size specifies the largest index file to load without any prompts If you do not wish to be prompted you may change the setting on this field to limit the number of prompts you see or disable them completely Q How bo I CONFIGURE CuTEFTP To connect TO AOL A If you are having problems connecting to your AOL FTP Account try the
67. to log on to that server CuteFTP v4 User s Guide 9 Passwp This shows you the password required to log on to the server Sortinc Search results can be organized by clicking on the title bar in each column For example clicking on the Name bar organizes the results alphabetically by name Clicking it again reverts the listing back to its previous order RIGHT CLICK OPTIONS These options appear on a drop down menu when you right click one of the files found by the search ADD To Queue Adds files to your queue to be downloaded later DeteteE Deletes the selected file DELETE ALL Deletes all files listed in the search results window Connect Connects automatically to the server and downloads the selected file Finp Performs more flexible searches and downloads A dialog box appears that allows you to perform more specific or more general searches on the search results Type the search term no wildcards in the Find whati field Use the filters found on the left to further narrow your search Use the Find Next button to scroll through every found file or click the Mark All button to select all of them Smart Get Same as the Smart Get button see above CHECK FOR SEARCHER Uppates If you have trouble connecting to search engines we recommend you perform a Searcher update We also recommend you update every few weeks to ensure that you are using the latest and best search engines To perform a Searcher update right click an
68. y unauthorized transfer of information e g transfer of files in violation of a copyright or for any illegal purpose 3 SUPPORT SERVICES GlobalSCAPE may provide you with support services related to the SOFTWARE Use of Support Services is governed by the GlobalSCAPE polices and programs described in the user manual in on line documentation and or other GlobalSCAPE provided materials as they may be modified from time to time Any supplemental SOFTWARE code provided to you as part of the Support Services shall be considered part of the SOFTWARE and subject to the terms and conditions of this EULA With respect to technical information you provide to GlobalSCAPE as part of the Support Services GlobalSCAPE may use such information for its business purposes including for product support and development GlobalSCAPE will not utilize such technical information in a form that personally identifies you 4 TERMINATION Without prejudice to any other rights GlobalSCAPE may terminate this EULA if you fail to comply with the terms and conditions of this EULA In such event you must destroy all copies of the SOFTWARE CuteFTP v4 User s Guide i 5 COPYRIGHT The SOFTWARE is protected by United States copyright law and international treaty provisions You acknowledge that no title to the intellectual property in the SOFTWARE is transferred to you You further acknowledge that title and full ownership rights to the SOFTWARE will remain the exclusive prop
69. ywhere in the MP3 and File Finder screen and select Check for Searcher Updates NOTE Do not close CuteFTP while performing a searcher update Searching for Files To search for MP3s or files select File Cute MP3 File Search from the menu or click the tool bar globe icon Enter a name to search for in the Enter a file song or group namel field and optionally enter a maximum number of returns in the Limit returns to field Select the file type in the File Type area and check the search engines to use Press Search to begin To cancel the search press Stop Getting Files Once files are found you have several downloading options Connect To get a single file on the list right click on the file name and choose Connect from the menu ADD TO QUEUE You can select files and add them to your queue to be downloaded later Simply highlight the files you want and click the Add to Queue button Smart Get Select a file and pressing the Smart Get button See above for a description of the Smart Get process Add to Site Manager If you find an FTP site in your queue that you would like to access again add it to the Site Manager at any time by right clicking in the queue window and choosing Add session to SM or selecting Commands Session Add session to Site Manager from the CuteFTP Menu bar Ratio Sites Many FTP sites are run as ratio sites Operating under a type of file trading system these sites do not allow downloads until you h

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