USER INSTRUCTIONS THE SUPER™220 SERIES
Contents
1. Acoustic indicators The hearing aid may be set to produce a signal to in dicate the use of certain functions The signal may be a spoken message or tones The signal can also be de activated Default Other Functions f settings settings Adjusting volume Tone Off Confirming program button use Clicking Off sound Changing program Tones Message off Starting up the hearing aid Tone Message off Warning about low battery 4 tones Message off Service reminder Off Message The battery We recommend zinc air batteries Use a size 675 bat tery for the hearing aid To obtain replacement batteries please consult your hearing care professional It is important to take note of the expiry date and the recommendations on the bat tery pack regarding disposal of used batteries Other wise there is a risk that the battery life may be reduced Inserting the battery Before inserting a new battery into the hearing aid remember to remove the adhe sive tab Once the tab has been removed the battery will start functioning after a few seconds A CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance as this can cause the hearing aid to malfunction Use the nail grip to gently swing the bat tery drawer completely open Do not press the drawer beyond the open posi tion Place the battery in the drawer so that the plus sign on th2. duction amplification devices to be used in everyday listening environments The SUPER hearing aids may be provided with the Zen program intended to provide a relaxing sound background i e music noise source for adults who desire to listen to such a background in quiet Indications for use The devices are indicated for individuals with a range of hearing loss severity from moderate 40 dB HL to severe to profound 120 dB HL and all hearing loss configurations They are to be programmed by licensed hearing care professionals audiologists hearing aid specialists oto laryngologists who are trained in hearing re habilita tion Description of device Your SUPER hearing aid is used with an ear set which consists of an earwire and an ear tip or earmould in which the receiver is placed The hearing aid uses a pro prietary wireless technology the WidexLink to enable communication between the left and the right hearing aids as well as between the hearing aids and the DEX accessories Your hearing aid is to be powered by a 675 type battery Your hearing aid may be provided with an optional lis tening program called Zen It makes musical tones and sometimes a rushing noise in the background These sounds are shaped according to your hearing loss Aime With a custom earmould this hearing aid is capable of pro ducing a sound pressure level exceeding 132 dB SPL There may be a risk of damaging your residual hearing
3. DAI adapter by sliding the locking button upwards as illustrated 2 Slide the DAI adapter off the hearing aid 3 Slide the cover plate on For more information on the use of audio input consult your hearing care professional 28 Program order DAI M DAI 1 O 2 O 3 O TAA If the hearing aid is connected to equipment which is connect ed to the electrical mains this equipment must comply with IEC 60065 IEC 60950 1 IEC 60601 1 or equivalent safety stand ards Do not connect the hearing aid to sockets that are labelled with one or more of the following symbols v 29 FM systems The Widex FM system SCOLA consists of a wireless microphone and a receiver integrated in an FM shoe The Widex receiver suitable for your hearing aid is called SCOLA FLEX i The system can be set according to your needs Attaching the SCOLA FLEX i 1 Use the tip of your finger to slide the cover plate at the bottom of the hearing aid off Slide the SCOLA FLEX i onto the hearing aid until it clicks into place 3 Lock it into place by sliding the locking button downwards as illustrated N 30 Removing the SCOLA FLEX i 1 Unlock the SCOLA FLEX i by sliding the locking button upwards as illustrated 2 Slide the SCOLA FLEX i off the hearing aid 3 Slide the cover plate on For more information on the SCOLA FM system con sult the SCOLA FM system
4. ss aie 38 REGULATORY INFORMATION 39 SYMBOLS The following symbols will be used throughout the manual akii Messages with this heading indicate serious adverse reactions potential safety hazards and inadequate performance of device A CAUTION Messages with this heading indicate include information regard ing any special care to be exercised Mm Not for general waste THE HEARING AID The illustration below shows the hearing aid without the ear set The ear set consists of an earwire and an ear tip or earmould in which the receiver is placed 1 Program button 2 LED 3 On off switch 4 Battery drawer with nail grip 5 Volume control in standard versions 6 Cover plate 7 Right left identification NOTE In addition to these user instructions a separate user manual is provided describing the various ear set solutions available for your hearing aid Ear sets for Widex BTE hearing aids This booklet and the manual Ear sets for Widex BTE hear ing aids contain important information and instructions Read these booklets carefully before you start using the hearing aid NOTE Your hearing aid ear set and accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes considered necessary Intended use The SUPER hearing aids are intended as air con
5. type or recharged Dispose of used batteries according to the instruc tions on the battery pack Never allow others to wear your hearing aid as this could cause permanent damage to their hearing When selecting a listening program please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds e g traffic warning signals The hearing aid is made of modern non allergenic materials Nonetheless in rare cases skin irritation may occur If you no tice skin irritation in or around your ear or ear canal contact your hearing care professional Please note that when using any type of hearing aid you must allow regular ventilation of the ear If the ear is not adequate ly ventilated there may be a slightly increased risk of infection or disease in the ear canal We therefore recommend that you remove the hearing aid and ear set from your ear when you go to bed to allow the ear canal to be ventilated If possible you should also remove your hearing aid and ear set during the day if there are any periods when you do not need them Make sure that you clean and inspect your hearing aid and ear set as re quired If an ear infection or disease occurs you should seek medical attention and contact your hearing care profession al for advice on how to disinfect the various hearing aid parts Do not under any circumstances use alcohol chlorine or similar substances for this purpose
6. EM interference c Check with hearing care professional to make sure DEX is matched with SUPER hearing aids 32 Problem Possible cause Solution You hear a The battery in one a Replace battery in interrupted of the hearing aids one or both hearing speech on and off from the hearing aids or no speech muted from the transmit ting ear has expired b Strong electro magnetic interfer ence in the vicinity aids b Move away from known sources of interference No sound from the FM system when using a DAI adapter Defective or dirty contact points Contact your hearing care professional Note This information covers only the hearing aid See the Ear sets for Widex BTE hearing aids user manual for information specific to your ear set and the SCOLA FM system manual for information on your SCOLA de vices If the problems persist contact your hearing care pro fessional for assistance 33 CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care Here are some things you can do to prolong the life of your hearing aid A CAUTION e Turn off your hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days e When the hearing aid is not in use keep it in its case in a dry location out of reach of children and pets Do not expose the hearing aid to extreme temperatures or h
7. Regular use of a de humidifier is recommended to help avoid malfunction of the hearing aid e Do not use Widex hearing aids in mines or other areas with ex plosive gases 36 AN asie e Do not wear your hearing aid during radiation X rays MRIs CT or other medical treatments and scans The emissions from these procedures as well as from other types of radia tion such as that in a microwave oven can damage your hear ing aid Radiation from for example room surveillance equip ment burglar alarms and mobile phones is weaker and will not damage the hearing aid but may create audible interference A CAUTION e Your hearing aid has been tested for interference according to international standards Nevertheless it is possible that un foreseen interference may occur in the hearing aid due to elec tromagnetic radiation from other products such as alarm sys tems room surveillance equipment and mobile phones e Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibility standards the possibility cannot be excluded that it may cause interference with other equipment such as medical devices e Never try to open or repair the hearing aid yourself 37 ADVICE NOTE e The hearing aid will not restore normal hearing and will not pre vent or improve a hearing loss resulting from organic condi tions However the hearing aid can help you to
8. WIDEX SUPER 220 THE POWER TO HEAR USER INSTRUCTIONS THE SUPER 220 SERIES S2 VSD model RIC RITE Receiver in canal Receiver in the ear CONTENTS SYMBOLS ces aes pene score nas ape eee ea 3 THE HEARING AID i 22 4 4 ACUSE INGIGALOMS anne 2 7 The batte sans tested latente 8 Inserting the battery 8 Low battery indication 10 Turning the hearing aid on and off 11 Right left identification 12 Positioning the hearing aid in the ear 13 Removing the hearing aid 14 Volume adjustment 15 Manual volume adjustment 15 List ning PrOgrAMS Liane tae eae eee ee eee 17 Switching between the listening programs 21 ZONE reed RMI sise 22 Ph neh risntantannnnnnenn de NN dd ddd d 22 USING a teleph e 2ssancnsnrr nnneceds dtendiandhiee 23 CLEANING wissen teins amet te ma dog dignes 24 ACCESSORIES 222 26 IN CASE OF MALFUNCTION 32 CARING FOR YOUR HEARING AID 34 22 55 ADVICE seu nas de
9. al Special Zen program with up to three different Zen styles Phone For phone use only Transmits the telephone sound received in one hearing aid to the other hearing aid Note that the microphones on the hearing aid to which the sound is transmitted are turned off If your needs change over time the combination of lis tening programs can be altered A CAUTION When selecting Phone as listening program please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds Zen program optional Your hearing aid may be provided with a unique option al listening program called Zen It makes musical tones and sometimes a rushing noise in the background These sounds are shaped according to your hearing loss The Zen program may be used alone without am plification in quiet when you are not required to hear surrounding sounds Or it may be used with amplifica tion so both the surrounding sounds and the generat ed sounds fractal tones and noise are heard together Benefits The Zen program may provide a relaxing listening background for some people When the Zen program is used in a tinnitus management program its wearer may experience some relief from tinnitus Indications for use The Zen program is intended to provide a relaxing sound background i e music noise source for adults who desire to listen to such a background in quiet It may be use
10. and the SCOLA FLEX SCOLA FLEX i user instructions For help in determining whether you could benefit from a remote control or other accessories please consult your hearing care professional 51 IN CASE OF MALFUNCTION Problem Possible cause Solution The hearing aid is completely silent The hearing aid is not turned on Make sure the battery drawer is completely closed The battery does not work Insert a new battery in the hearing aid The hearing aid volume is not powerful enough Your ear is blocked by earwax Contact your ENT doctor physician Your hearing may have changed Contact your hearing care professional The earwire is not properly connected to the hearing aid Check that the earwire connector in the hearing aid is completely inserted The hearing aid whistles continuously Your ear is blocked by earwax Contact your ENT doctor physician Your two hear ing aids are not working in syn chrony The connection between the hearing aids is lost Turn the hearing aids off and on again The hearing aids do not respond with a corresponding change in volume or program to the DEX a The DEX is used beyond the trans mission range b Strong electro magnetic interfer ence in the vicinity c The DEX and the SUPER hearing aids are not matched a Move the DEX closer to the SUPER hearing aids b Move away from known source of
11. antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication 40 This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Conform ment la r glementation d Industrie Canada le pr sent metteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inf rieur approuv pour l metteur par Industrie Canada Dans le but de r duire les risques de brouillage radio lectrique l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonn e quivalente p i r e ne d passe pas l intensit n cessaire l tablissement d une communication satisfaisante Le pr sent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement 41 CE 0459 Hereby Widex A S declares that t
12. d as a sound therapy tool in a tinnitus treat ment program that is prescribed by a hearing care pro fessional audiologists hearing aid specialists otolar yngologists who is trained in tinnitus management Directions for use Because of the unique ways in which Zen is pro grammed in your hearing aid please follow the rec ommendations of your hearing care professionals as to how to use the program when to use the program and or how long to use the program A CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a non Zen program in those situations A CAUTION If you perceive a decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus contact your hear ing care professional 20 Switching between the listening programs Each time you switch to another S program an acoustic indicator will sound unless this function has been disabled SZ Program 1 One short beep or message Program 2 Two short beeps or message Program 3 Three short beeps or message Zen or Phone Tone or message In the default setting both your hearing aids will be affected when you change programs 21 Zen This program is accessed via a long press more than 1 sec on the program button on the hearing aid or RC DEX remote control A s
13. d can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 39 Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Changes or modifications to the equipment not expressly approved by Widex could void the user s authority to operate the equipment Industry Canada Statement D claration d industrie Canada Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the
14. e battery faces upward You can use the battery magnet provided to steer the battery into place If the battery drawer does not close easily the battery is incorrectly inserted When changing battery it is a good idea to hold the hearing aid over a table The hearing aid may be provided with a battery drawer without a nail grip which means that you need a tool to open the battery drawer This type of drawer can be a good choice if the hearing aid is worn by a child A special tool for opening the drawer will be in cluded with this drawer The battery drawer is opened as illus trated Low battery indication An acoustic indicator will sound when the battery is nearly exhausted unless this function has been dis abled see page 7 We recommend that you always have a spare battery with you VAA Never leave an exhausted battery in the hearing aid Exhausted batteries may leak damaging the hearing aid Le Your hearing aid may stop functioning for instance if the bat tery is exhausted You should be aware of this possibility in par ticular when you are in traffic or are otherwise dependent on warning signals Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on off switch Close the battery drawer complete ly to turn on the hearing aid An acoustic indicator will indicate that the hearing aid has been switched on unless this function has bee
15. g aid and allow it to dry Note If a universal DAI adapter is used wipe it with the soft cloth after use 25 ACCESSORIES A variety of assistive listening devices are available for your hearing aid RC DEX remote control TV DEX for listening to TV and audio M DEX for mobile phone applications and remote control PHONE DEX for easy landline use T DEX for connecting hearing aids to mobile phones using a telecoil SCOLA FLEX i integrated FM receiver DAI adapter for connection of devices with three pin Europlug Available in some countries only Direct audio input The hearing aid can be furnished with a universal DAI adapter This allows direct connection to different kinds of accessories FM and CROS Bi CROS systems as well as external audio equipment radio TV etc On the form on page 29 your hearing care profession al can mark the audio programs you have access to and where they are located 26 Attaching the universal DAI adapter 1 Use the tip of your finger to slide off the cover plate at the bottom of the hearing aid 2 Slide the DAI adapter onto the hearing aid until it clicks into place 3 Lock it into place by sliding the locking button downwards as illustrated A compatible device with a three pin Europlug can now be attached 27 Removing the universal DAI adapter Remove the three pin Europlug device attached to the DAI adapter 1 Unlock the
16. his S2 VSD is in com pliance with the essential requirements and other rele vant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity can be found at http www widex com N26346 42 Hearing aids accessories and batteries should not be disposed of with normal household waste Please consult your na tional Widex distributor for advice on how to dispose of these items 43 YOUR HEARING AID To be filled out by the hearing care professional Date Battery size 675 Programs available in your hearing aid Program 1 Program 2 Program 3 Special program 44 Programs available in your hearing aid Program 1 Program 2 Program 3 Special program 45 46 47 Manufacturer WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com 0459 55125001 son 9 514 0203 001 01
17. hort press then allows you to cycle through the available Zen styles You can exit Zen by pressing and holding the program button for more than one second Phone This program is accessed via a long press more than 1 sec on the program button Please note that the pro gram cannot be accessed via the RC DEX You can exit Phone by pressing and holding the pro gram button for more than one second If you wish to have the program button disabled please consult your hearing care professional 22 Using a telephone When using a telephone we recommend that you hold the telephone against your head at an angle above your ear rath er than directly against the ear If the sound is not optimal try moving the telephone earpiece to a slightly different position 23 CLEANING The following cleaning accessories are available for the hearing aid and ear set For cleaning the ear set see the user manual Ear sets for Widex BTE hearing aids 1 Cloth 2 Brush 3 Wax removing tool Contact your hearing care professional if you need ad ditional supplies of cleaning accessories Selection depends on ear set type 24 Clean the hearing aid with the soft cloth after use AS wesc Never use water or cleaning solutions to clean the hearing aid as this may cause it to malfunction When the hearing aid is not in use keep it in a warm dry place with the battery drawer open to ventilate the hearin
18. igh humidity Make sure to dry the hearing aid thoroughly af ter heavy perspiration such as that which may occur during in tense physical activity e g playing sports e Avoid dropping your hearing aid perform cleaning and bat tery changes while holding the hearing aid above a soft sur face e Do not wear your hearing aid while in the shower or swimming or when using a hair dryer perfume hair and body sprays or gels such as suntanning lotions or creams In environments with high humidity a drying kit may be used daily to reduce the amount of moisture inside the hearing aid See the instructions enclosed with the drying kit 34 WARNINGS Ar Hearing aids and batteries can be dangerous if swallowed or used improperly Swallowing or improper use can result in severe injury or even fatalities In case of ingestion contact a physician immediately e Keep hearing aids and their parts accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves Do not change batteries in front of them and do not let them see where you keep your battery supply Discard used batteries carefully e Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it 35 LAS eine e Risk of explosion if battery is replaced by an incorrect
19. make the best possible use of your remaining hearing ability You should also bear in mind that it can take time to get used to a new hearing aid and new sounds In most cases using the hearing aid infrequently will not permit you to gain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruc tion in lipreading The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may not only reduce your own hearing but also the effect of the hearing aid considerably It is a good idea to ask your physician to clean your ears a couple of times a year 38 REGULATORY INFORMATION FCC ID TTY S4VSD IC 5676B S4VSD Federal Communications Commission Statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses an
20. n disabled To turn off the hearing aid open the battery drawer slightly to the first position where a click is felt Please remember to turn off the hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days Right left identification If you wear hearing aids on both ears the hearing aids can be pro vided with coloured marks red mark right and blue mark left The arrow shows the position of the identification mark Positioning the hearing aid in the ear Hold the earmould with your thumb and forefinger and slowly guide it into your ear canal until you feel resist ance Let go of the earmould and use the tip of your forefinger to gently push it into your ear until it rests comfortably in your ear canal To help position the earmould properly you could pull the outer ear backwards and upwards with the oppo site hand Place the hearing aid behind the ear so that the earwire rests comfortably on the ear close to your head The illustrations show an earmould For further infor mation on ear tip earmould types and procedures see the separate ear set user manual provided Removing the hearing aid Remove the hearing aid from its position behind the ear Hold the earmould with your thumb and forefinger and pull gently LS wrens Do not pull the earwire to remove the earmould as this may damage the earwire If it is difficult you can t
21. ry to move the earmould care fully from side to side It may also help to pull the out er ear backwards and upwards with the opposite hand Volume adjustment The hearing aid volume is adjusted automatically in ac cordance with your sound environment Manual volume adjustment Furthermore your hearing aid is provided with a vol ume control shaped like a small lever unless your hearing care professional has removed it for you Push the lever upwards to gradually raise the volume f Push the lever downwards to gradual ly lower the volume In the default setting any volume adjustment will af fect both hearing aids To alter the increments in which the volume is increased or decreased consult your hearing care professional Each time you operate the volume control you will hear a beep tone unless this function has been disa bled When the maximum or minimum adjustment lev el is reached a steady tone will sound A CAUTION If the volume in the hearing aid is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further information consult your hearing care profes sional To turn off the sound completely e Keep pressing the volume control lever downwards after the steady tone has sounded To turn the sound on again e Press the lever upwards or e Change listening program Any adjustment of the volume setting will be can celled when your hearing aid i
22. s turned off or when you change program If you wish to have the volume control disabled or re moved please consult your hearing care professional Listening programs Your hearing aid may be provided with three of the fol lowing programs plus either the special Zen program called Zen or the Phone program Under Your hear ing aid at the back of this booklet your hearing care professional can list the listening programs that are available in your hearing aid Master Standard Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Audibility Makes high frequency sounds audible Extender Phone For listening to the telephone T In this program you listen via the telecoil T and not via the hearing aid microphones M The telecoil is used where a loop system is installed If you activate the telecoil program you listen to a specific sound source and shut out surrounding sounds M T In this program you listen via the hearing aid microphones M and the telecoil T Zen optional Generates different kinds of tones Classic Designed for long term users of super power hearing aids Imitates the sound quality of a traditional super power hearing aid Compound The Master program in one ear and Zen programs Reverse focus Audibility Extender T MT or Phone in the other Zen option
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