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1. the Smart Groups category in the Selection view The name can be changed by double clicking on it or selecting the name followed by Enter Selecting a smart group will display all the tickets matching the entered crite ria To change the criteria of a smart group select it and select the menu option Edit Smart Group 4 E in the Action menu To delete a smart group select it an select the menu options Delete Smart Group 1 38D in the Action menu Bugz User Manual 10 Reports Ticket List Here you can create a report of a list of tickets Optionally first select 1 or more tickets in the ticket list If you do not select tickets all the tickets in the ticket list will be included in the report Click on the Ticket List menu option in the Report menu A report win dow with the details of the selected tickets will be displayed If you want to print the report click on the printer icon in the report toolbar eoo Bugz BugzDB Bugz Ticket List __69 Help file omzetten naar PDF manual 15 Sep 2010 20 17 40 P3 Open Minor Bugz T4 Bugz geschikt maken voor App Store 06 Jan 2011 21 55 10 P3 Open Bugz Ticket Details Here you can create a report of all the ticket details Optionally first select 1 or more tickets in the ticket list If you do not select tickets all the tickets in the ticket list will be included in the report Click on the Ticket Details menu option in the Report m2. E Search bar Quickly search for tickets in the entire database Bugz User Manual Configure the database Before you start adding tickets you need to configure the database The necessary menu options can be found in the Configuration menu OS os To set the different Operating Systems you want to support select the menu option OS from the Configuration V DO menu If you want to add a new OS click on the button A new line with a default name is added Double click on it to change it If you want to delete a OS select it and click on the button To change an OS double click on it and change it Click on the Close button to return to the main screen Close Platform To set the different Platforms you want to support select the menu option Platform from the Configura tion V P menu If you want to add a new Platform click on the button A new line with a default name is added Double click on it to change it If you want to delete a Platform select it and click on the button To change an Platform double click on it and change it Click on the Close button to return to the main screen Priority To set the different Priority you want to support select the menu option Priority from the Configuration I menu If you want to add a new Priority click on the button A new line with a default name is added Double click on it to change it If you want to delete a Priority select it and
3. FLYIN G BLA CKH AT BUGZ BUG TRACKING FOR THE MAC VERSION 1 2 7 Table of Contents Introduction Features Main Screen Configure the database OS Platform Priority Product Resolution Severity Status User Set Defaults Updating Tickets Add Ticket Modify Ticket Delete Ticket Duplicate Ticket Create screenshot Mail Tickets Searching Selection Panel Search field in toolbar Find option omart groups Reports Ticket List Ticket Details Organization Name Oo 0 N NN O ov ao Fe A Fe FP WHO W CO CO U N Fe ha M Lm O OoOo o o c 11 Proposal Title Customize Reports Preferences General Database Location Attachment Options Mail List Report Software Update AppleScript support Troubleshooting Where is the database stored The Create Bugz Ticket option is not available in the Services menu Contact The FlyingBlackhat web site Email support Credits Organization Name 12 13 13 13 13 13 14 14 15 16 16 16 17 17 17 18 Proposal Title Introduction As a developer you need something to keep a list of outstanding issues or possible future enhancements You can use pieces of paper a textdocument a spreadsheet or something like Bugzilla Bugz is intended for those developers who need something more than simple lists but have no need for a full blown server solu tion Features e Supports tickets for multiple products components e Unlimited number of tic
4. by Iconshock http www iconshock com RoundedBox by Matt Gemmel http www mattgemmell com Sparkle software update framework by Andy Matuschak http sparkle andymatuschak org French translation by Ronald Leroux Bugz User Manual 18
5. cket list There are 3 ways to start the deletion of a new ticket e Click on the Delete Ticket menu option in the Action menu e Click on the Delete Ticket icon in the toolbar e Use the keyboard shortcut XD A warning panel is displayed After clicking on YES the selected tickets will be deleted Duplicate Ticket To duplicte one or more tickets select them in the ticket list There are 2 ways to start the duplication of a the selected tickets e Click on the Duplicate Ticket icon in the toolbar e Use the keyboard shortcut 38D The copy of the tickets will contain all the data of the original tickets including comments and attachments A new ticket number is assigned to the newly created tickets Bugz User Manual Create screenshot When updating a ticket you have the possibility to create a screenshot of a window or part of the screen This screenshot is automatically added to the open ticket To start the creation of a screenshot select one of the following menu options from the Capture menu e Selection BA e Window W e Screen Conclude the capture action by selecting the correct window or part of the screen The screenshot is now added to the attachment list Bugz User Manual Mail Tickets There are 5 ways to start the creation of a mail Mail Ticket e Click on the Mail Ticket menu option in the D ssena nino acchat com To Action menu ticket must be selected Subject Ticke
6. click on the button To change an Priority double click on it and change it Click on the Close button to return to the main screen Product To set the different Products you want to support select the menu option Product from the Configu ere rented ration V 4t P menu Click on the Product menu cR option in the Configuration menu If you want to add a new Product click on the button beneath the Product Bugz Description Defect management product list A new line with a default name is added cues Component a Double click on it to change it If you want to delete a ui Database Product select it and click on the button beneath the Other list To change an Product double click on it and change it For each Product you can set the following values e Product name in the Product field Close e Description of the Product in the Description field If you want to set Components for a product you can enter them in the Components list You can add a com ponent by clicking on the button beneath the Components list A new line with a default name is added Double click on it to change it If you want to delete a Component select it and click on the button beneath the list To change an Component double click on it and change it If you want to set Versions for a product you can enter them in the Versions list You can add a version by clicking on the button beneath the Versions list A new l
7. enu A report window with the details of the selected tickets will be displayed If you want to print the report click on the printer icon in the report toolbar When printing the report each ticket will be printed on a separate page eoo Bugz BugzDB C EN c Bugz Ticket Details 69 Help file omzetten naar PDF manual Creation date 15 Sep 2010 20 17 40 Last modified on 15 Sep 2010 20 18 30 Status Open Priority P3 Severity Minor Resolution Product Bugz Component Other Version Fixed In Platform os Reported By Assigned To Description De huidige help is een standaard help book Dit is niet handig bij te werken Daarom een normaal manual in PDF formaat maken Comments Bugz User Manual LH Customize Reports The standard reports available in Bugz can be customized To simply modify the Ticket List go to the Pre fence panel and select the List Report tab Here you can select the columns to be displayed and the order in which they must appear For more control of the layout of the reports you can manually adjust the layout The original reports can be found in the application bundle In the Finder go to the location where you stored Bugz app usually the Applications folder Right click on the application bundle and Show Package Contents Go to the folder Contents Resources lt language gt lproj Reports Copy the contents of this folder to Library Application Support Bugz Repo
8. ge it If you want to delete a Status select it and click on the button To change an Status double click on it and change it Click on the Close button to return to the main screen Close User To set the different Users you want to support select the menu option User from the Configuration XU menu malt Ematlgemalicom 7 If you want to add a new User click on the button A new line with a default name and email address is added Double click on it to change it If you want to delete a User select it and click on the button A warning message will be displayed saying that if you proceed the selected user will also be deleted from all the tickets containing this user To change an User select it in the list and update the name and or email address Click on the Close button to return to the main screen Bugz User Manual Set Defaults Ticket Defaults To set the default values to be used when creating a new ticket select the m menu option Set Defaults from the Configuration XF menu For Priority P3 W each item you can select the default you need Click on the Close button to Severity MW return to the main screen Platform E Bugz User Manual Updating Tickets Add Ticket There are 4 ways to start the creation of a new ticket e Click on the Add Ticket menu option in the Action menu e Click on the Add Ticket icon in the
9. h Default Application to open a selected attachment with the default appli cation for the file type Not selecting this option means the internal viewer will be used Be aware This viewer does not support all existing filetypes Mail Here you set the settings needed to send mail from within Bugz TT Viall e In the SMTP Server you enter the outgoing mail server of a de 9 your provider General Mail Software Update e In the Port field you enter the mail port The default value is SMTP Server 25 Under normal situations you do not need to change this Port 25 Sender email e n the Sender Email field enter the sender email address ji _ Authentication needed e If your mail server needs authentication select the checkbox User Name Authentication needed Password e In the User Name field you enter the login name for your mail server Bugz User Manual 13 e In the Password field enter the login password for your mail server You anc List Report do not have to enter a password If you do not enter it here you will be a as 5 General Mail List Report Software Update asked for it when you send a mail Your password will be saved in your Keychain Select columns to show in List Report M ID List Report M Title vi Creation Date Here you can set which columns must be displayed on the List Tickets Re M Priority M Status port rd Severity M Product e Set the checkbox for each colu
10. ine with a default name is added Double click on it Bugz User Manual to change it If you want to delete a Version select it and click on the button beneath the list To change an Version double click on it and change it Click on the Close button to return to the main screen Resolution To set the different Resolution you want to support select the menu option Resolution from the Configu ration XOR menu If you want to add a new Resolution click on the button A new line with a default name is added Double click on it to change it If you want to delete a Resolution select it and click on the button To change an Resolution double click on it and change it Click on the Close button to return to the main screen Severity To set the different Severities you want to support select the menu option Severity from the Configura tion XDE menu If you want to add a new Severity click on the button A new line with a default name is added Double click on it to change it If you want to delete a Severity select it and click on the button To change an Severity double click on it and change it Click on the Close button to return to the main screen Status To set the different Status you want to support select the menu option Status from e the Configuration XS menu If you want to add a new Status click on the Test button A new line with a default name is added Double click on it to chan
11. ing Selection Panel PRODUCTS Products Select the category for which you want to see the tickets You can select the follow A ims Closed ine categories 8 8 New i e Product Within a product you can select Status or Priority NS J Priority e Status e Priority The number of tickets in a specific category is displayed behind the category The tickets in the selected category are displayed in the ticket list when selected Search field in toolbar MR All Enter the search criteria in the searchfield in the toolbar You cansearchon Title M a specific field or on all the fields You can select a specific field by clicking Product her on the loup in the searchbar The tickets matching the searchcriteria are P Resolution displayed in the ticket list Find option of the following are true Display the find panel via the Find menu option in the oe E Edit menu or press 3 F Enter the required search cri teria You can add multiple criteria in all combinations After clicking on the OK button the result will be dis played in the ticket list Smart groups Custom searches can be saved under the category Smart Groups To create a smart group select menu option Create Smart Group 4S in the Action menu Enter the needed search cri teria in the find panel The new smart group will be saved under the name SMART GROUPS E Not Fixed s Test Smartgroup 1 Untitled in
12. kets e Support for attachments linked to original location or copied to the database e Create simple reports e Mail your tickets to the person who reported it to whom it has been assigned or to anyone you like e Create new tickets from any other application via the Services menu e Search easily on combinations of criteria e Make snapshots from the screen specific windows or part of windows from with Bugz and add them to a ticket e Create smart groups for customized searches Bugz User Manual Main Screen i b ber r on Addi Tube Dee e En Tem Sector Se he ror wee PRODUCTS 69 ep file om retten nass POP manesi e Lo S Bugz o 74 bug geschikt maker voo App Sore oe Fieed i PRIORITIES An in A n ta STATUS T Oosed D Creator Date Tithe Mou ario Da 00900 00000 OTe Status Prvcer tty Was cs ut or Sm t Pato OS SMART GROUPS Ke pones By Asie Tc ES A Selection sidebar Quick access to your tickets based on predetermined search criteria B Ticket List List of tickets matching the search criteria C Ticket details Read only view of all the details of the selected ticket This part consists of 3 tabs a Description Contains the general description of the ticket b Comments Contains additional comments for the ticket c Attachments List of attachments From here attachments can be viewed or exported D Toolbar Quick access to the moste common functions
13. mn to appear on the report Component vi Version M Fixed In e To set the order of the columns drag them in the correct order W Modification Date M Platform A or Software Update Here you set if you want to check for software updates or not e Set the checkbox Automatically check for updates if you want to automatically check for Bugz updates eoc Software Update e In Check for updates every select the frequency hourly daily weekly monthly e The Last checked will show the last time the software update check has been performed e Click the Check Now button if you want to check for updates now e The Software Update check can also be initiated via the Check for Updates menu option e The Send anonymous system profile will send a system profile a SPS General Mail Software Update v Automatically check for updates Check for updates every Daily Hd Last checked 4 March 2011 18 51 Check Now Send anonymous system profile to FlyingBlackHat This profile contains no personal information and will only be used for support pur poses Bugz 14 User Manual AppleScript support Bugz has limited support for AppleScript The following items are supported e Retrieve list of all tickets read only e Retrieve the individual properties of a specific ticket read only e Add a new comment to a ticket write only An example of the usage can be found as a Git post commi
14. rts With any text editor you can now customize the reports by editing the xsl file For the the Report List any custom layout defined in the Application Support folder overrule any settings in the preference panel For the custom layout to be found do not change the filename Bugz User Manual 12 Preferences General Database Location eal aj General Mail Software Update e Click on the Browse button e Navigate to the location where you want to Database location Users johan Library Application Support Buc Browse store the Bugz database You can either select a m peers new empty folder or select a folder already containing an existing database _ Link to Attachments Open Attachments With Default Application e Click Open to confirm the selection e You will be asked wether or not you want to restart Bugz to load the new database e Restart Bugz e A new database is created at the selected location if it does not already exists Else the existing database is opened e You can also double click on a Bugz database in the finder Bugz will open with this database The data base location will be adjusted automatically Attachment Options This setting determines how attachment will be handled when added to a ticket e Select Link to Attachments to link to attachments in their original location Not selecting this option means the attachments are copied to the database e Select Open Attachments wit
15. s of the complete screen a spe cific window or part of the screen to the open ticket The snapshot is added as an attachment The attach ment detail screen is displayed so that you can enter a filename and description Bugz User Manual The Create Bugz Ticket in the services menu is available in any application after selecting some text The selected text will be copied to the ticket description For Mail app there is some extra functionality available If you select the Create Bugz Ticket menu option from the Services menu after you display the raw message source XU iso the normal view Bugz will try to extract some more data from the message e Subject is used for the Title e Message date is used for Creation Date e Message body only in case message Content Type is text plain for the Description e The sender is used for Reported By e The complete message including attachments is added as an attachment Enter all the ticket details and click on Save to save the ticket A new ticket number is automatically assigned Modify Ticket There are 3 ways to start the update of a new ticket e Click on the Edit Ticket menu option in the Action menu e Click on the Edit Ticket icon in the toolbar e Use the keyboard shortcut XE The ticket details screen is displayed Enter update all the ticket details and click on Save to save the ticket Delete Ticket To delete one or more tickets select them in the ti
16. t 69 Help file omzetten naar PDF manual Bugz Ticket Details e Click on the Mail Ticket icon in the toolbar ticket must be selected 69 Help file omzetten naar PDF manual Creation date 2010 09 15 20 17 40 0200 Last modified on 2010 09 15 20 18 30 0200 Status Open Priority Severity Minor Resolution e Use the keyboard shortcut VM ticket must a iw Ww be selected ilo By Missi To Description e Click on the mail icon behind the Reporter ibis ioa de hasse o ethnique a EE field in the ticket details MOMS e Click on the mail icon behind the Assigned To field in the ticket details The mail ticket screen is displayed The sender email address is filled with the value set in the preferences If you clicked the mail icon behind the Reporter or Assigned To field the To mail address is filled with the mail address of the selected user Multiple ad dress should be separated with a comma Y The Subject is filled with the ticket number and title The Message Text is filled with the ticket details The attachments are not visible in the mail screen but will be sent AII fields can be changed to your needs On clicking Send the mail is send to all the addressees Attachments are included in the mail If the file name of an attachment contains blanks they are replaced by underscors If the attachment is a package file essentially a folder it will be send as a zip file Bugz User Manual Search
17. t hook script that is provided in the Bugz down load file In this example the script will add a comment to the tickets mentioned in the Git commit message The new comment contains the complete commit message See the comments in the script for details For details on the command property names see the Bugz AppleScript dictionary via the AppleScript Edi tor Bugz User Manual 15 Troubleshooting Where is the database stored The default location for the database is Library Application Support Bugz However you can change the location in the preference panel The preferences panel can be accessed via the Preferences menu option or holding the Option key while launching Bugz The Create Bugz Ticket option is not available in the Services menu After installation of Bugz the option should be available after logout login If it is not visible select Services Preferences in the Services menu Select the checkbox before the Create Bugz ticket option Bugz User Manual 16 C ontact The FlyingBlackhat web site For the latest information on Bugz and the latest version please check the FlyingBlackHat website which can be found at http www flyingblackhat com or http www flyingblackhat nl Email support If you have any questions feature request or bug reports just send a mail to support flyingblackhat com Your mail will be answered as soon as possible Bugz User Manual 17 Credits Bugz icon
18. toolbar e Use the keyboard shortcut XN e Select the menu option Create Bugz Ticket from the Services menu The ticket details screen is displayed Some of the fields contain the default values which you can set with the Set Defaults menu option If possible the product is derived from the selection in Selection list Ticket Details ID o Creation Date 30 Jan 2011 19 17 45 Title Modification Date Status New Priority P3 Resolution Severity Platform Product Component Version Fixed in Reported By name lt email address com gt Assigned To Description Comment Attachment Cancel Save The lower part of the panel consists of 3 panels e Description tab Here you enter a general description of the ticket e Comments tab Here you enter additional comments to the ticket Each comment is automatically prefixed with the date time created Comments are read only e Attachments tab Here you add delete attachments to the ticket In the Reported By box you can either select an existing name or add a new one by typing the name In ad dition to the name you can also enter immediately the email address after the name Everything enclosed in and gt is considered an email address In case only a name is entered but it looks like an email address it will also be copied to the user s email address By selecting one of the options in the Capture menu you can add snapshot
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