User`s manual - Vt.vtp
Contents
1. The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 50 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receivin2. IMPORTANT INFORMATION Use only the supplied rechargeable battery pack or replacement battery pack model BT191665 To order visit our website at www telephones att com smb or call 1 800 222 3111 In Canada dial 1 866 288 4268 10 Getting started Headset base installation Installation options There are three installation options as described below Option 1 Connect the headset to a telephone wall jack through the line splitter provided see page 12 Option 2 Connect the headset to a corded phone using the corded phone connection cable provided see pages 13 14 Option 3 Connect the headset to your computer using the USB cable provided for VolP calls see pages 15 16 11 Getting started Headset base installation Option 1 Connect the headset to a telephone wall jack Make sure the CORDED HANDSET Connect the line cords as shown below CONNECTED switch on the right side of the headset base is set to NO ANN Use the included line splitter to connect the 2 EE headset base and your telephone to the ania same telephone wall jack NY Plug one end of the telephone line cord into the TEL WALL JACK red dot at the back of Telephone line cord the headset base e Plug the other end of the telephone line cord into the line splitter Use the attached fastener to bundle all line cords neatly e Plug the line splitter into the telephone wall jack or a DSL filter if
3. iv Make sure AT amp T DECT Headset is selected under the Speakers and microphone settings c Audio settings in Microsoft Lync i Launch the Microsoft Lync program ii Click on Options then Audio device iii Make sure AT amp T DECT Headset is selected under the Audio device setting IMPORTANT A Periodically check for software updates Go to the Support panel in the AT amp T Softphone Call Manager then click on Check now For more details refer to the Installation and Operation Guide for AT amp T Softphone Call Manager Windows is a registered trademark of Microsoft Corporation 16 Getting started Headset attachments Earbud There are a total of six earbuds provided One of them has been attached to the headset They come in three sizes of which there are two types one normal and one providing a deeper fit Follow the steps below to change the earbud To remove the earbud from the headset earpiece Hold both sides of the earbud Twist and pull the earbud until it separates from the earpiece pr To attach the earbud to the headset earpiece 1 Choose an appropriate earbud 2 Position the earbud on the earpiece as shown below 3 Press the earbud down on the earpiece until it clicks into place Move the earbud around so that the protruding bump on the earbud is pointing towards your mouth when placed on your ear DD A A A Protruding bump 17 Getting started Headset attachments Over the ear h
4. 23 Operation Headset operation 26 Power on off the headset nennen 26 PHONE mode and PC MOO ccescssscsscssestseeeees 26 PHONE MOO 5 ssersenstsnesssornses 27 Make A Cao scsssssssussasasauestsnssusscens 27 Answer a call 27 ENA a ge nee ee 28 Headset ringer 28 Temporary ringer S lenciNg ss ssessesssesscssssssesscesee 29 Call waiting e sse000000000000000500 29 Options while on calls 30 Volume control 30 Mute entrees 31 Multiple headsets use 31 Switching between PHONE mode and Appendix Adding and registering NEAOSCLS inenen 33 Registration options 33 Register a headset to your TL7810 headset base 34 Register a headset to an AT amp T DECT cordless telephone base 35 Deregistering headsets 37 Deregister all headsets from your TL7810 headset base cssecececeees 37 Troubleshooting 38 MaintenanCe essessesessessessesessesee 45 Important safety information soesssareeraoscorsseessaarnlens 46 Safety information 46 Especially about cordless headsets cesccssnssssatsancecencasessencensent 4T Precautions for users of implanted cardiac pacemakers 48 Pacemaker patients 48 FCC Part 68 and ACTA 49 FCC Part LO sneren 51 Limited warranty 52 Technical specifications 55 DECT 6 0 digital LeENNOLO Vanermen 56
5. a possibility that your cordless headset conversations could be intercepted by radio receiving equipment within range of the cordless headset For this reason you should not think of cordless headset conversations as being as private as those on corded telephones e Electrical power The headset base of this cordless headset must be connected to a working electrical outlet which is not controlled by a wall switch Calls cannot be made from the headset if the headset base is unplugged or switched off or if the electrical power is interrupted e Potential TV interference Some cordless headsets operate at frequencies that may cause interference to TVs and VCRs To minimize or prevent such interference do not place the headset base of the cordless headset near or on top of a TV or VCR If interference is experienced moving the cordless headset farther away from the TV or VCR will often reduce or eliminate the interference e Rechargeable batteries This product contains lithium ion rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Lithium ion rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caus
6. comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See the installation instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with party lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under
7. number Purchase date Place of purchase Both the model and serial numbers of your AT amp T product can be found on the bottom of the headset base Save your sales receipt and original packaging in case it is necessary to return this product for warranty service Compatible with Telephones identified with this logo have reduced noise and KE eK interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 2012 2013 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Parts checklist Check to make sure the headset package includes the following items Save your sales receipt and original packaging in the event warranty service is necessary SS atat SS atat User s manual Quick start guide TL7810 TL7810 DECT 6 0 cordless headset DECT 6 0 cordless headset User s manual Quick start guide Cordless headset with Headset base earbud attached ze J Battery Headset base Telephone Corded phone with battery power adapter line cord connection cable compartment cover attached oo 206 Line splitter Five earbuds Three over the ear hooks Se Two over the head bands Behind the neck band USB cable Op
8. of this limited warranty the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 53 Appendix Limited warranty 6 What must you return with the PRODUCT to get warranty service You must a Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and b Include a valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and c Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law rights This warranty gives you specific legal rights and you may also have other rights which vary from s
9. questions about this product should be directed to In the United States of America visit WWW telephones att com smb or call 1 800 222 3111 In canada call 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative will repair or replace at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer will retain defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s opti
10. the headset The CORDED HANDSET CONNECTED switch V VOLUME A and mode controls on the headset base become inactive You can place the headset base anywhere you have an available power outlet Do not plug in the telephone line cord you only need to plug the headset base into a power outlet Refer to your telephone user s manual for the maximum number of handsets headsets that you can register to the telephone base If you have the maximum number of handsets headsets registered you need to follow the deregistration information in your user s manual Visit www smbtelephones att com compatibility finder for a complete list of AT amp T phones that have been tested and found to be compatible with the TL7810 You can only register the headset to one product at a time so the headset must be deregistered before it can be registered to a headset base or a cordless telephone see page 37 33 Appendix Adding and registering headsets Register a headset to your TL7810 headset base 1 Make sure the battery is properly installed in the headset see page 9 The light flashes Slowly in red and blue to indicate the headset is not registered 2 Place the headset in the headset base and allow it to charge for at least one hour before beginning registration 3 Remove the headset from the headset base 4 Press and hold the PAIR button about four seconds until the MUTE light on the headset base turns on and then release the butt
11. the headset base at least 12 inches away from the telephone Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset Try installing your headset as far away as possible from these types of electronic devices get noise static or a weak signal even when I m near the headset base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters You may be able to improve the performance of your cordless headset by installing the headset base at least one foot from any cordless telephone system If separating them by one foot does not help try moving the headset farther away Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset Try installing your headset as far away as possible from these types of electronic devices Do not install this headset near a microwave oven or in the same electrical outlet You may experience decreased performance while the microwave oven is operating If your headset is located near a modem move your headset and modem further apart from each other 41 Appendix Troubleshooting e Relocate y
12. voice across multiple channels This technology provides superior quality of voice and sound high protection against wiretapping and better range than 2 4 GHz and 5 8 GHz phone systems while not interfering with wireless routers Operating range This cordless headset operates within the maximum power allowed by the Federal Communications Commission FCC Even so this headset and headset base can communicate over only a certain distance which can vary with the locations of the headset base and headset the weather and the construction of your home or office Extended range and clarity Experience the best in long range coverage and clarity provided by a unique antenna design and advances in noise filtering technology The TL7810 is a fully cordless DECT 6 0 headset offering a range of up to 500 feet Open range test was performed by Wyle Laboratories an independent commercial test facility Up to 500 feet cordless headset range refers to the maximum open field range Actual range may vary depending on intervening obstacles Sound level protection technology conforms to the current regulations and is used to filter out the loud and high pitched noises Encrypted for added security The 64 bit encryption adds an extra layer of security between your TL7810 headset and TL7810 base to keep your conversations private 56 Index Index A AC adapter 10 55 Alert tone 4 Answer a call 27 Battery charging 10 Battery insta
13. Operating range 56 Extended range and GNU eee E one Terre 56 Encrypted for added SO CU nenten eee 56 Index Getting started Introduction The TL7810 is a cordless headset and base that allows you to have handsfree phone conversations It can be used in different ways depending on your needs Choose from the following three options Connect your TL 810 e To a telephone line only page 12 Connect the headset to a telephone wall jack Use the telephones on the same telephone line to make or answer calls The headset is a supplementary device that can join the calls e To a traditional corded telephone pages 13 14 Connect the headset to a corded telephone If you also install a lifter AT amp T TL7100 purchased separately on your corded telephone you can use the headset to remotely control the lifter for answering or hanging up a call e To both a PC and telephone line pages 15 16 Connect a phone line to the headset base and the USB cable to your PC You can make and answer VoIP calls through Skype or Microsoft Lync or landline calls using the AT amp T Softphone Call Manager Visit www smbtelephones att com downloads to download the AT amp T Softphone Call Manager For installation and operation instructions of the software refer to the Installation and Operation Guide which can also be downloaded at www smbtelephones att com downloads Getting started Quick reference quide headset On off button and l
14. anual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock Safety information Read and understand all instructions in the user s manual Observe all markings on the product Avoid using a headset during a thunderstorm There may be a slight chance of electric shock from lightning Do not use the headset to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the headset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the headset base into a power outlet and should not put a charged headset into the cradle if the headset base is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or powe
15. arpiece ringer e Slide the volume switch at the top of the headset towards VOL until you hear two beeps when the headset is not in use 28 Operation PHONE mode Temporary ringer silencing Press MUTE to temporarily silence the ringer in the headset earpiece This silences the ringer without disconnecting the call The next incoming call rings normally at the preset volume O nore If you have more than one headset registered to the headset base both headset earpieces ring when there is an incoming call Pressing MUTE on one headset only silences the ringer of that headset Call waiting If you subscribe to call waiting service offered by your telephone service provider you will hear a call waiting alert tone if someone calls you while you are in the middle of a call e Press down the FLASH switch at the top of the headset to put your current call on hold and answer the new call e Press the FLASH switch again at any time to switch back and forth between calls 29 Operation Options while on calls Volume control To adjust the listening volume e While on a call slide the volume switch at the top of the headset towards VOL or VOL to adjust the listening volume To adjust the speaking volume e While on a call press V VOLUME A MICROPHONE on the right side of the headset base to adjust the speaking volume NOTES e Listening volume settings are independent for each headset but the speaking vol
16. at amp t User s manual TL7810 DECT 6 0 cordless headset G atat Congratulations on your purchase of this AT amp T product Unify your everyday business communications with the AT amp T TL7810 DECT 6 0 Cordless Headset Whether you want to connect directly to your phone line deskset or computer you can with the TL7810 headset Control costs and support your mobile workforce with connectivity to Voice over IP VolP services like Skype and Microsoft Lync A magnetic charger in the cradle ensures the headset fits and charges securely so youll never run out of battery during long calls With up to 12 hours of hands free talk time and a range of up to 500 feet youre free to work wherever your work is Before using this AT amp T product please read the Important safety information section on pages 46 48 of this manual Please thoroughly read this user s manual for the feature operations and troubleshooting information necessary to install and operate your new AT amp T product You can also visit our website at www telephones att com smb or call 1 800 222 3111 In Canada dial 1 866 288 4268 Visit www smbtelephones att com compatibility finder for a complete list of AT amp T phones that have been tested and found to be compatible with the TL7810 The Skype name is a trademark of Skype Microsoft Lync is a registered trademark of Microsoft Corporation Model number TL7810 Type DECT 6 0 cordless headset Serial
17. e during a call Adjust the speaking volume during a call page 30 Make sure the call is not muted page 31 38 Appendix Troubleshooting There is no dial tone Try all the suggestions above Move the cordless headset closer to the headset base You might have moved out of range Make sure that the CORDED HANDSET CONNECTED switch is set properly page 12 or 13 Your telephone line cord may be defective Install a new telephone line cord Another phone on the same phone line may be in use If the previous suggestions do not work disconnect the headset base from the telephone jack and connect another phone to that jack If there is no dial tone on that phone either the problem is in your wiring or local service Contact your telephone service provider The battery does not charge Make sure that the battery is securely installed in the cordless headset If the cordless headset is in its headset base but the light on the headset does not turn on refer to The light on the headset is off while charging in this Troubleshooting guide Charge the battery in the cordless headset for at least three hours For optimum daily performance return the cordless headset to the headset base when not in use You may need a new battery Refer to the Battery installation section on page 9 Your headset might be defective Refer to the Limited warranty section on pages 52 54 for further instructions 39 Appendix Troublesh
18. e headset will have better reception when not installed in a low area e f other phones in your home or office are having the same problem the problem is in your wiring or local service Contact your telephone service provider charges may apply 43 Appendix Troubleshooting The light on the headset is off while charging Make sure the power and line cords are plugged in correctly and securely Make sure that the battery is securely installed in the cordless headset Make sure the headset is sitting properly in the base to charge Unplug the unit s electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless headset and headset base to reset Clean the cordless headset and headset base charging contacts each month using a pencil eraser or dry cloth Your headset or headset base might be defective Refer to the Limited warranty section on pages 52 54 for further instructions Common cure for electronic equipment If the unit does not seem to be responding normally try putting the cordless headset in its base If it does not respond do the following in the order listed 1 Disconnect the power to the headset base Remove the cordless headset battery Wait a few minutes Connect the power to the headset base oR WN Install the battery again and then place the cordless headset into the headset base 6 Wait for the cordless headset to reestablish its connecti
19. ering headsets You may need to deregister your headsets if You wish to register your headset to an AT amp T DECT 6 0 cordless telephone or a different headset base OR You have two registered headsets and need to replace one of them You must first deregister both headsets and then register each headset you wish to use again one at a time Please read carefully through all the instructions on this page before beginning the deregistration process Deregister all headsets from your TL7810 headset base 1 Press and hold the PAIR button on the headset base at least 10 seconds until the MUTE light on the headset base turns on and starts to flash then release the PAIR button 2 Immediately press and release the PAIR button again You must press the PAIR button while the MUTE light is still flashing The light flashes for about seven seconds If the light stops flashing start again with Step 1 above It takes about 10 seconds to complete the deregistration process The light flashes slowly in red and blue when the deregistration process is successful 3 To register the headset s to the headset base again follow the registration instructions on page 34 Q NOTES e You cannot deregister the headset s if any system headset is in use e Even if the battery is depleted you can still deregister the headset by following the steps above e To deregister all headsets from an AT amp T DECT cordless telephone ba
20. ess to mute the microphone during a call page 31 Press to mute the ringer in the earpiece when there is an incoming call page 29 Getting started Quick reference quide headset Headset alert tones One short beep every The microphone is muted 30 seconds Two beeps e Error alert tone e The ringer volume has reached its lowest setting The listening volume has reached its highest or lowest setting The speaking volume has reached its highest or lowest setting Any key is pressed while the headset is out of range Two low beeps e Call waiting alert tone Two rapid beeps e Low battery warning every 20 seconds Three rising beeps e A conference call has started Three rapid beeps e The headset is out of range every 20 seconds e The headset is not yet registered Three rapid beeps e The headset is powering on or off Getting started Quick reference quide headset base Magnetic charging mount PAIR Place the headset here for charging Use to initiate headset registration or deregistration MUTE light PC mode button PHONE mode button and light and light gt atat Headset base lights On when you are registering a headset Flashes when a call is muted Flashes when you are deregistering headset s from the headset base PHONE On when PHONE mode is selected as the default mode Blue on the idle headset base Flashes four times every four seconds when there is a
21. g antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this device To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The headset may be safely held against the ear of the user The headset base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 at Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all
22. hments Over the head band There are two over the head bands provided Choose the one that best fits your need to attach to the headset Follow the steps below to attach an over the head band to the headset To attach the head band to the headset 1 Make sure there is no headset attachment except the earbud connected to the headset 2 Insert the earpiece into the loop of the ear pad as shown in Figure 6 3 Push the earpiece into the ear pad until it clicks into place as shown in Figure 7 4 Adjust the head band to fit your head Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth as shown in Figure 8 Figure T Figure 8 Q NOTES e To wear on the other ear rotate the headset within the loop of the ear pad e Firmly grip the ear pad with one hand whenever adjusting the headset microphone up or down 21 Getting started Headset attachments To remove the head band from the headset Hold the headset with one hand and the ear pad with the other hand Twist and pull the headset until it separates from the ear pad 22 Getting started Headset attachments Behind the neck band By default the ear pad on the neck band is positioned to be worn on the right ear To attach the headset to the neck band 1 Make sure there is no headset attachment except the earbud connected to the headset 2 Insert the earpiece into the loop of the ear pad as shown i
23. ight Press to make answer or end a call pages 27 28 Headset lights light status On when the headset is charging in the headset base Flashes every 10 seconds to indicate the battery is low when the headset is not in the headset base Flashes three times to indicate the headset is powering off On when a fully charged and registered headset is in the headset base Flashes three times to indicate the headset is powering on Flashes twice every three seconds when the headset is in use Flashes four times every four seconds when there is an incoming call in PHONE mode Flashes every 10 seconds when a fully charged and registered headset in idle mode is out of the headset base Red and blue Flashes slowly when the headset is not registered Flashes quickly when the headset is trying to register to a headset base Off The battery is dead No battery is installed The headset is powered off Getting started Quick reference quide headset Earpiece Battery with cover attached Remove to replace the battery Microphone The microphone incorporates noise canceling technology for clearer calls VOL VOL Slide the volume switch to the right or left to adjust the headset ringer volume while in idle mode page 28 or the listening volume while on a call page 30 FLASH Press to answer an incoming call when you receive a call waiting alert during a call page 29 MUTE Pr
24. it will not be used for a long time To power off the headset e Press and hold for four seconds The light flashes red three times and you hear three beeps when it is being powered off Prolonged exposure to high volume levels using the headset may damage your hearing PHONE mode and PC mode Before using the headset you may change its default mode to PHONE mode or PC mode When you press on the headset while it is not in use your headset automatically uses the default mode you selected When the headset is not in use you can choose between PHONE mode and PC mode To choose PHONE mode e Press the PHONE button on the headset base The PHONE light turns on To choose PC mode e Press the PC button on the headset base The PC light turns on 26 Operation PHONE mode Make a call To make calls on your home or office telephone line press PHONE on the headset base for PHONE mode When the headset base is connected to a telephone wall jack installation option 1 1 Follow the instructions in your telephone user s manual for making calls 2 Press on the headset at any time to join the call 3 After you join the call you can hang up the telephone and continue the call on the headset When the headset base is connected to your corded phone installation option 2 1 Lift the corded handset from the telephone base Press on the headset 2 Follow the instructions in your telephone u
25. ity stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without a valid proof of purchase see item 6 below Or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 5 How do you get warranty service To obtain warranty service in the United States of America visit www telephones att com smb or call 1 800 222 3111 in canada call 1 866 288 4268 NOTE Before calling for service please review the user s manual a check of the PRODUCT s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms
26. llation 9 Behind the neck band 23 25 C Charging cradle 5 10 Corded handset audio adjust switch 7 14 Corded handset connected 6 12 13 D Deregistration 37 DSL 8 12 13 15 Earbud 17 Ear hook 18 20 End a call 28 H Head band 21 22 Headset alert tones 4 attachments 17 25 lights 2 operation 26 32 registration 33 36 ringer 28 Headset base lights 5 L Labels 8 Light headset 2 headset base 5 Limited warranty 52 54 Listening volume 30 M Magnetic charging mount 5 10 Maintenance 45 Make a call 27 Multiple headsets use 31 Mute 31 N Neck band 23 25 O Over the ear hook 18 20 Over the head band 21 22 P PHONE mode 27 29 Power off 26 Power on 26 of Index Index Q Quick reference quide headset 2 4 headset base 5 7 R Replace a headset 37 Ringer 28 S Speaking volume 30 T Technical specifications 55 56 Temporary ringer silencing 29 Troubleshooting 38 44 U USB port 6 15 V Volume control listening volume 30 ringer 28 speaking volume 30 58 G at amp t www telephones att com smb 2012 2013 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 The Skype name is a trademark of Skype Microsoft Lync is a registered trademark of Microsoft Corporation Windows is a registered trademark of Microsoft Corpo
27. n Figure 9 3 Gently press the earpiece inward until it clicks into place as shown in Figure 10 4 Place the neck band around your neck and over your ears 5 Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth as shown in Figure 11 Figure 9 Figure 10 Figure 11 23 Getting started Headset attachments To wear the headset on your left ear 1 Remove the ear pad and supporting pad from the neck band by carefully pulling them up through the stems at the end of the neck band as shown in Figure 12 Ear pad Supporting pad NG 2 Snap the socket of the ear pad into the stem at the left end of the neck band Snap the socket of the supporting pad into the stem at right end of the neck band as shown in Figure 13 Figure 12 N 4 Figure 13 3 Follow Steps 1 5 in To attach the headset to the neck band on page 23 24 Getting started Headset attachments To remove the neck band from the headset Hold the headset with one hand and the ear pad with the other hand Twist and pull the headset until it separates from the ear pad 25 Operation Headset operation Power on off the headset Power on the headset before use To power on the headset e Place the headset in the headset base OR e Press and hold for two seconds The light flashes blue three times and you hear three beeps when it is being powered on Power off the headset if
28. n incoming call Flashes twice every three seconds when the headset is in use in PHONE mode Flashes slowly when a call is on hold in PHONE mode On when PC mode is selected as the default mode on the idle headset base Flashes twice every three seconds when the headset is in use in PC mode Flashes slowly when a call is on hold in PC mode Getting started Quick reference quide headset base ae NO KAN YES MICROPHONE CORDED HANDSET CONNECTED Be a V VOLUME A MICROPHONE Press the volume keys on the side of the headset base to adjust the speaking volume when on a call page 30 gt USB port Open the port cover to plug in the USB cable for use with PC mode page 15 LIFTER This jack is only used to connect an AT amp T handset lifter model TL7100 purchased separately CORDED HANDSET CONNECTED YES NO Choose the setting based on whether you have connected to a corded handset page 12 or 13 Getting started Quick reference quide headset base CORDED PHONE CONNECTION jack blue dot This jack is only used to connect the corded phone connection cable page 13 TEL WALL PI JACK CONNECTION TEL WALL JACK red dot POWER jack green dot Corded handset audio adjust switch Use this switch to adjust the corded handset audio when you have connected the headset base to a corded telephone page 14 Getting started Installation You must install and See page
29. n cable e Plug the other end of the corded phone connection cable into the handset jack on your corded phone Corded phone 13 Getting started Headset base installation Option 2 Connect the headset to a corded phone cont After you have connected the headset base to your corded phone you may need to adjust the corded handset audio switch at the bottom of the headset base for optimal sound quality To adjust the corded handset audio e Lift the corded handset and then press on the headset to check for a dial tone If there is no dial tone or the dial tone is unclear slide the corded handset audio switch at the bottom of the headset base from A to F until the dial tone is clear 14 Getting started Headset base installation Option 3 Connect the headset to your computer 1 Connect the headset base to your computer using the USB cable provided for VolP calls Plug the USB cable as shown below Wait for your computer to indicate that it has recognized the headset 2 Download and install the AT amp T Softphone Call Manager on your computer The software is available for download at www smbtelephones att com downloads For detailed installation and operating information refer to the Installation and Operation Guide for AT amp T Softphone Call Manager available for download at www smbtelephones att com downloads A DSL filter not included is required if you have DSL high speed Inte
30. on 5 Return the headset to the headset base for registration The light flashes quickly in red and blue It takes about 60 seconds to complete the registration process The light turns red when the headset is registered but not fully charged or turns blue when it is registered and fully charged If the registration fails you hear the voice prompt Not registered when you press the button on the headset The light on the headset flashes slowly in red and blue To reset the headset remove it from the headset base and try the registration process again i You cannot register a headset if another system headset is in use 34 Appendix Adding and registering headsets Register a headset to an AT amp T DECT cordless telephone base 1 You must deregister the headset from the headset base first see page 37 2 Make sure the battery is properly installed in the headset see page 9 The light on the headset flashes slowly in red and blue to indicate the headset is not registered 3 Place the headset in the headset base and allow it to charge for at least one hour before beginning registration 4 Remove the headset from the headset base 5 On the telephone base of the cordless phone press and hold amp HANDSET LOCATOR until the red IN USE light turns on about four seconds and then release the button If your telephone base has no 6 HANDSET LOCATOR button Press and hold the HOLD but
31. on is your exclusive remedy The manufacturer will return repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 52 Appendix Limited warranty 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty qual
32. on with the headset base Allow up to one minute for this to take place 44 Appendix Maintenance Taking care of your headset e Your cordless headset contains sophisticated electronic parts so it must be treated with care e Avoid rough treatment e Place the headset down gently Save the original packing materials to protect your headset if you ever need to ship it Avoid water e Your headset can be damaged if it gets wet Do not use the headset outdoors in the rain or handle it with wet hands Do not install the headset base near a sink bathtub or shower Electrical storms e Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your headset e Your headset has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap e Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the headset base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then pull the unit out by the unplugged cords 45 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user s m
33. ook There are three ear hooks provided Choose the size that best fits your need to attach to the headset Follow the steps below to attach an ear hook to the headset To position the headset to wear on the left or right ear e To wear on the left ear 1 Make sure the ear hook loop is positioned as shown in Figure 1 on the right 2 Attach the ear hook to the Ear hook loop headset as instructed on the next page Figure 1 S Ear hook loop e To wear on the right ear 1 Make sure the ear hook loop is positioned as shown in Figure 2 on the right 2 Attach the ear hook to the headset as instructed on the next page Figure 2 18 Getting started Headset attachments To attach the ear hook to the headset 1 Make sure there is no headset attachment except the earbud connected to the headset 2 Insert the earpiece into the ear hook loop as shown in Figure 3 3 Press the edge of the ear hook loop towards the earpiece until it clicks into place as shown in Figure 4 4 Hook the headset onto the desired ear Adjust the angle of the headset until the microphone is pointing towards your mouth as shown in Figure 5 Figure 3 Figure 4 Figure 5 19 Getting started Headset attachments To remove the ear hook from the headset Hold the headset with one hand Twist and pull the ear hook with the other hand until it separates from the earpiece 20 Getting started Headset attac
34. ooting cannot dial out Try all the suggestions above You must use a telephone on the same line or the corded phone connected to the headset base to dial out Once you have dialed the number you can press to join the call page 27 If other phones in your home or office are having the same problem the problem is in your wiring or local service Contact your telephone service provider charges may apply My cordless headset isn t performing normally Make sure the power cord is securely plugged into the headset base Plug the unit into a different working electrical outlet not controlled by a wall switch Move the cordless headset closer to the headset base You might have moved out of range Reset the headset Power off the headset and then power it on page 26 Allow up to one minute for the cordless headset and headset base to reset Reset the headset base Unplug the units electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless headset and headset base to reset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset Try installing your headset as far away as possible from these types of electronic devices 40 Appendix Troubleshooting I am getting a buzzing sound on my headset or corded base speakerphone Your telephone may experience interference from the headset To overcome this problem move
35. ou have two registered headsets in use at the same time you can still change the mode by pressing the corresponding mode button on the headset base While on a call e Press the PHONE button on the headset base when in PC mode The PC call is put on hold e Press the PC button on the headset base when in PHONE mode The PHONE call is put on hold Press on the headset to end the current call Press again to connect to the call on hold 055 There is a ring back tone on the headset for one minute when a PHONE call is put on hold for 14 minutes At 15 minutes on hold the call will be automatically disconnected 32 Appendix Adding and registering headsets Registration options The TL7810 headset comes pre registered to the headset base There are two registration options as described below Option 1 Option 2 The TL7810 supports up to two cordless headsets You can register a TL7800 purchased separately headset or a previously deregistered TL7810 TL7800 headset to your TL7810 headset base see page 34 You can deregister your TL7810 headset see page 37 and then register it to an AT amp T DECT 6 0 cordless telephone see pages 35 36 You can register a maximum of two headsets TL7810 TL7800 to a cordless telephone The telephone base recognizes and counts a headset the same as a handset When you register the headset to an AT amp T DECT 6 0 cordless telephone the headset base acts only as a charger for
36. our headset base to a higher location You may experience better reception by elevating the headset base e f other phones in your home or office are having the same problem the problem is in your wiring or local service Contact your telephone service provider charges may apply cannot hear a ring tone from the headset when there is an incoming call e The headset does not have an external ringer You can only hear the ring tone when you are wearing the earpiece e If you have pressed MUTE on the headset when it is ringing it mutes the ring tone of the headset The ring tone resumes on the next call e You may have too many extension phones on your telephone line to allow all of them to ring simultaneously Try unplugging some of the other phones e The layout of your home or office might be limiting the operating range Try moving the headset base to another location preferably to a higher location e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset Try installing your headset base as far away as possible from these types of electronic devices e Install the battery again and then place the cordless headset in the headset base Wait for the cordless headset to reestablish its connection with the headset base Allow up to one minute for this to take place e Your telephone line cord may be defective Install a new telephone line cord e f other phone
37. r cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion If this product does not operate normally see the Troubleshooting section on pages 38 44 of this user s manual If you cannot solve the problem or if the product is damaged refer to the Limited warranty section on pages 52 54 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltage or other risks Replace batteries only as described in your user s manual page 9 Do not burn or puncture batteries they contain caustic chemicals This power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling an under the table or a cabinet outlet 46 Appendix Important safety information Caution Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com smb or cau 1 800 222 3111 In canada dial 1 866 288 4268 Especially about cordless headsets e Privacy The same features that make a cordless headset convenient create some limitations Telephone calls are transmitted between the headset base and the headset by radio waves so there is
38. ration Synapse and SynJ are trademarks of Advanced American Telephones Printed in China Issue 7 AT amp T 01 13
39. re are no user serviceable parts inside Refer to qualified service personnel for servicing Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless devices Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable digital cordless devices and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep digital cordless devices at least six inches from the pacemaker e Should NOT place digital cordless devices directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the digital cordless device at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using digital cordless devices SAVE THESE INSTRUCTIONS 48 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must
40. rnet service The DSL filter must be plugged into a telephone wall jack e Plug one end of the telephone line cord into the TEL WALL JACK red dot at the back of the headset base Telephone line cord e Plug the large end of the USB cable into a USB port on your computer e Plug the small end of the USB cable into the port e Plug the other end of the telephone line cord into the telephone wall jack or a DSL filter labeled 2e on the right sUcethe attached side of the headset base fastener to bundle all line cords neatly 15 Getting started Headset base installation Option 3 Connect the headset to your computer cont 3 After you have installed the AT amp T Softphone Call Manager check to make sure the audio setting is properly configured in your Windows system If you have installed Skype and or Microsoft Lync and want to use them with your headset make sure the audio settings are configured correctly in the programs as well a Audio settings in Microsoft Windows system i Launch the AT amp T Softphone Call Manager program ii Click on the Settings panel then the General panel iii Click on Click to launch audio devices control panel iv Make sure AT amp T DECT Headset is selected under the playback and recording settings in your Windows system b Audio settings in Skype i Launch the Skype program ii Click on Tools then Options iii Click on Audio settings
41. s 9 10 charge the battery before for easy instructions using the headset Colored labels The cords provided with your headset are attached with colored labels to help you plug them into the correct jacks on the headset base Each jack on the headset base is labeled and marked with a colored dot allowing you to plug in the correct cords by matching the colors Digital subscriber line DSL If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and telephone wall jack see page 12 13 or 15 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters For customer service or product information visit our website at www telephones att com smb or call 1 800 222 3111 In Canada dial 1 866 288 4268 Avoid placing the headset base too close to e Communication devices such as television sets VCRs or other cordless telephones e Excessive heat sources Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting Excessive dust sources such as a workshop or garage Excessive moisture Extremely low temperature Mechanical vibration or shock such as on top of a washing machine or work bench 8 Getting started Battery installation The battery is permanen
42. s in your home or office are having the same problem the problem is in your wiring or local service Contact your telephone service provider charges may apply 42 Appendix Troubleshooting e Test a working phone at the phone jack If another phone has the same problem there may be a problem with the phone jack wiring or service Contact your telephone service provider charges may apply hear other calls while using my headset e Plug a different telephone into the telephone jack that you are currently using If you still hear other calls the problem is probably in your building s wiring or local service Call your telephone service provider want to use my headset with a different headset base e You need to deregister the headset from the current headset base page 37 and then register it to the new headset base page 34 My calls cut in and out while I m using my cordless headset e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset Try installing your headset base as far away as possible from these types of electronic devices e Do not install the headset near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating e If your headset is located near a modem move your headset and modem further apart from each other e Relocate your headset base to a higher location Th
43. se see the user s manual of your cordless telephone system or visit our website at www telephones att com 37 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www telephones att com smb or call 1 800 222 3111 In Canada dial 1 866 288 4268 My headset doesn t work at all Make sure the power cord is securely plugged in Make sure that the battery is securely installed in the cordless headset Make sure the telephone line cord is securely and firmly plugged into the headset base and the telephone wall jack Charge the battery in the cordless headset for at least three hours For optimum daily performance return the cordless headset to its base when not in use Reset the headset Power off the headset and then power it on page 26 Allow up to one minute for the cordless headset and headset base to reset Reset the headset base Unplug the unit s electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless headset and headset base to reset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset Try installing your headset base as far away as possible from these types of electronic devices You may need to purchase a new battery Refer to page 9 of this user s manual The other party cannot hear my voic
44. ser s manual for making calls Do not hang up the corded handset until you are ready to end the call Q NOTE If you plug the headset into a telephone line without a telephone connected you cannot make calls Answer a call When the headset base is connected to a telephone wall jack installation option 1 e Press on the headset When the headset base is connected to your corded phone installation option 2 1 Lift the corded handset from the telephone base 2 Press on the headset at any time to join the call Do not hang up the corded handset until you are ready to end the call 27 Operation PHONE mode End a call When the headset base is connected to a telephone wall jack installation option 1 e Press don the headset or place the headset in the headset base When the headset base is connected to your corded phone installation option 2 e Hang up the corded handset then press on the headset or place the headset in the headset base Headset ringer The headset base and headset do not have external ringers You can only hear the ringer through the earpiece when you are wearing the headset If you have telephones connected to the same telephone line as the headset base the ringers of those telephones can alert you to incoming calls To change the volume of the earpiece ringer e Slide the volume switch at the top of the headset towards VOL or VOL when the headset is not in use To turn off the e
45. tate to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 54 Appendix Technical specifications RF frequency band 1921 536MHz 1928 448MHz Channels 5 Operating temperature 32 F 122 F 0 C 50 C Headset base voltage 96Vrms 127Vrms AC voltage 60Hz Headset base voltage 6VDC 300mA AC adapter output 7VDC 300mA Headset voltage 3 2VDC 4 2VDC Replacement battery 3 7V 240mAH 55 Appendix Technical specifications DECT 6 0 digital technology Digital Enhanced Cordless Telecommunications DECT 6 0 is a new frequency band that transmits your
46. the Limited warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned 49 Appendix FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation
47. tic material which could cause injury The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle lithium ion rechargeable batteries when taken out of service within the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center Or you may call 1 800 8 BATTERY for locations accepting spent Li ion batteries 4T Appendix Important safety information CAUTION e There may be a risk of explosion if you use a wrong type of battery Use only the supplied rechargeable battery or replacement battery model BT191665 e Change this product s batteries only in accordance with the instructions and limitations specified in this manual e As with any batteries do not allow conductive materials such as rings bracelets or keys to come in contact with the metallic parts of the battery The battery or conductor may overheat and cause harm e Do not open or damage the batteries Released electrolyte is corrosive and may cause injury to the eyes or skin The electrolyte may be toxic if swallowed e Do not dispose of the batteries in a fire Check with local waste management codes for special disposal instructions To prevent fire or shock hazard do not expose this product to water or any type of moisture e Observe proper polarity orientation between the battery and metallic contacts e Do not disassemble your headset The
48. tional accessories The following optional accessories are compatible with your headset and base e The TL7100 is a handset lifter with an auxiliary ring detector e The TL7800 is an expansion headset with a headset charger one additional TL7800 headset can be registered to your TL7810 For more information about these products visit our website at www telephones att com smb TL7100 TL7800 User s manual TL7810 DECT 6 0 cordless headset Table of contents Getting started IntFOAUGLIO Wissscacsesidccacdeadenscerstecseiai 1 Quick reference guide ict a oc etree mere aor ire ern irrr 2 Headset lights 2 Headset alert tone 4 Quick reference guide headset base essseseseseees 5 Headset base lights 5 Installation eenne0000000000000000000000000 8 Colored labels 8 Digital subscriber line Doli 8 Battery installation 9 Headset base installation and battery charging 10 Headset base installation 11 Installation options 11 Option 1 Connect the headset to a telephone WAU JACK onsersetnansen atman 12 Option 2 Connect the headset to a corded Option 3 Connect the headset to your COMPpUtET caeseenstnroeoreane tanden 15 Headset attachments 17 LOL e EN 17 Over the ear hook 18 Over the head band 21 Behind the neck band
49. tly attached to the battery compartment cover Do not try to separate them from each other After installing the battery pack charge it for at least 15 minutes You may be able to make and receive short calls For optimal performance charge the headset battery for at least three hours before use When fully charged the headset battery provides approximately 12 hours of talk time or 5 days of standby time When the headset is not in use recharge it by returning it to the headset base 1 Insert the battery into the battery compartment 2 Press down on the battery until it clicks into place Q NOTES e Remove any headset attachment except the earbud before battery replacement e To order a replacement battery model BT191665 visit our website at www telephones att com smb or cau 1 800 222 3111 in canada dial 1 866 288 4268 Getting started Headset base installation and battery charging After installing the battery charge the headset by placing it in the magnetic charging mount as shown below The light turns on when the headset is charging 1 Plug the small end of the headset base power adapter into the POWER jack green dot at the back of the headset base Plug the large end into an electrical outlet not controlled by a wall switch 2 Insert the headset into the 3 The magnet holds the top magnetic charging mount of the headset in place The light turns on Magnetic charging mount
50. ton until the screen displays Registering Please wait then release the button OR Press and hold the LOCATOR button until the screen displays Registering handset then release the button 6 Place the headset back to its base The light flashes quickly in red and blue 35 Appendix Adding and registering headsets Register a headset to an AT amp T DECT cordless telephone base cont It takes about 60 seconds to complete the registration process The light turns red when the headset is registered but not fully charged or turns blue when it is registered and fully charged To verify the registration press the button on the headset and check for a dial tone If the registration fails you hear the voice prompt Not registered and the light on the headset flashes Slowly in red and blue To reset the headset remove it from the headset base and try the registration process again NOTES e If the registration fails the light on the headset flashes slowly in red and blue Reset the headset and try again Remove the headset from the headset base and press Then place the headset back into the headset base Try the registration process again e For users of Synapse SynJ MS2085 Console or MS2015 Deskset refer to the user s manual of your respective model for registration instructions Synapse and SynJ are trademarks of Advanced American Telephones 36 Appendix Deregist
51. ume is shared by all registered headsets e When the listening volume reaches the minimum or maximum setting you hear two beeps e When the speaking volume reaches the minimum or maximum setting you hear three beeps 30 Operation Options while on calls Mute The mute function turns off the headset microphone You can hear the caller but the caller cannot hear you To mute a call e Press MUTE on the headset to turn off the headset microphone The voice prompt Mute on plays The MUTE light on the headset base flashes and a short beep plays every 30 seconds To take a call off mute e Press MUTE on the headset to resume the two way conversation You hear the voice prompt Mute off Multiple headsets use If you have more than one headset registered to the same headset base when one of the headsets is on an external call the other headset can join the call in progress e To join a call on the other headset press on that headset e To end the call press or place the headset in the headset base The call ends only when all handsets hang up 31 Operation Options while on calls Switching between PHONE mode and PC mode You can switch back and forth between PHONE mode and PC mode while on a call by pressing the corresponding mode button on the headset base Once selected the PHONE mode light or the PC mode light flashes twice every three seconds to indicate that line is on hold When y
52. you subscribe to DSL Internet service Line splitter Connect another telephone line cord between the telephone and the line splitter A DSL filter not included is required if you have DSL high speed Internet service Corded or The DSL filter must be plugged cordless phone into a telephone wall jack Oor The headset base and headset do not have external ringers When you receive calls the headset earpiece rings If you have telephones connected to the same telephone line as the headset base you can rely on the ringers of those telephones to alert you to incoming calls 12 Getting started Headset base installation Option 2 Connect the headset to a corded phone 1 Make sure the CORDED HANDSET CONNECTED switch on the right side of the headset base is set to YES 2 Connect the line cords as shown below Use the included corded phone connection oe wo cable to connect the headset base to your corded telephone hd e Plug one end of the corded phone connection cable into the CORDED PHONE CONNECTION jack blue dot at the back of the headset base e Use the attached fastener to bundle all line cords neatly A DSL filter not Rr included is required nn if you have DSL high speed Internet service The DSL filter must be plugged into a telephone wall jack e Unplug the curly handset cord from the handset jack on the corded phone and plug it into the jack on the corded phone Wp connectio
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