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Maxwell 10, Administration
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1. The percent symbol is then replaced by the part of the telephone number entered by the user When dialling if a user enters the numbers 123 for example all telephone numbers office and mobile that begin with 123 are searched for in the LDAP database The telephone number is completed with the addition of information from the database Multiple criteria can be connected using logical AND amp and or OR operators The logical operators amp and are placed before the search criteria The search criterion must be placed in brackets and the whole expression must be terminated with a bracket again AND and OR operations can also be combined Examples AND operation amp givenName mail Searches for entries in which the first name and mail address begin with the letters entered by the user OR operation cn sn Searches for entries in which the common name or surname begin with the letters entered by the user Combined operation amp givenName mail amp sn mail Searches for entries in which the first name and mail address or the sur name and mail address begin with the letters entered by the user 31 Function keys Configuration of directory entries A range of attributes are defined in the LDAP database for a directory entry e g surname first name telephone number address company etc The quantity of all attributes which can be saved in one entry is saved in the
2. gt Enter all the data for your LDAP server and the directory Max hits Maximum number of search results to be displayed Default setting 50 Access to the LDAP data base Server address IP address for the LDAP server in your network Server port Port number that is used to provide the LDAP service Default setting 10389 LDAP search base BaseDN Range in the hierarchical LDAP database where the search begins All areas have defined designa tions User name Access ID for the LDAP server Password Password for the access ID to the LDAP server 30 Services Filter Using the filter you can define criteria against which specific entries can be searched in the LDAP database One filter consists of one or more search criteria A search criterion contains the query for an LDAP attribute e g sn The percent symbol is a placeholder for the user entry LDAP name filter The name filter decides which attribute is used for the search Example sn The percent symbol is replaced by the name or part of the name entered by the user If a user enters the letter A for example all entries in which the attribute sn begins with A are searched for in the LDAP database If the user then enters a b entries are searched in which the sn attrib ute begins with Ab LDAP number filter The number filter stipulates the criteria for the automatic completion of telephone numbers Example telepbhoneNumber mobile
3. Gigaset Maxwell 10 Administration Gigaset Dro INSPIRING CONVERSATION Contents Contents OVGIVIEW s22ciitsi ch itetate ae cook E A caeeueecieneeee ae cues on 4 CONNECTORS eeraa Tn an eute cei cee eee SE ne tee EN ee eee eyes ioc duaecomueees 4 PRONG eiiet silos alteka tie eee ele eiccab hice Mies tee baa ene a ree oleh eee nice aes 4 CAE EEI EOT crea AE E EE EE N og cute EEE A EEEN ede GAR aorta Rae eaem A teeta Bake 5 DISDIAY KEY erase etea E canes O ss eean ak ekoetccmet eadun au aeesaa eles ene aaa ean ones 6 Additional information about your phone cece cence eee ence e eee ee ee eeenenaes 6 Using the phone in different scenarios cece ec cee cece eee eee ee ee eeeeeees 7 First Steps 35 sai bik ease ean hues EEE ORONO EA 6 GaN NG a eaeis oe 9 Seung TNE ANGUAGE veers vse pawnngsetadaghesiao ener Pah eee ada ee cavaewew neues E h 9 Registering the handset DECT 454 2 5444 005052 d0csteaws ded diate ated eee PAR IRRA 9 Establishing a connection to the local network ccc cece eect eee eee e nese ee eaenes 9 Configuring Internet telephony ccc ccc cee een e eee e eee eee eeeeeeenees 11 Web configurator configuring the phone ona PC sec cece cece cece ec eeees 12 Starting THE Web Configurator eerevscisri Erans ded ica OAE EAE Gre aU wana 12 Understanding the Web configurator menu tree ssssussesesosseseesesreresrereeresere 13 Ne tw rk and CONNCCLOIS xiddiwn sti Noctas sunaeaegia
4. Settings Services Online Directories gt To use the online services of a provider enter the access data Provider name Server address Authen Eageg http 10 212 6 114 8001 xml tication name Authentication password Authentication Name Authentication Password 29 Services Activate the service s you wish to use White Pages A public directory supplied on the Internet by the provider entered above Yellow Pages Yellow pages supplied on the Internet by the provider entered above Private NetDirectory A private directory supplied on the Internet by the provider entered above You can activate one or more services gt Enteraname for each of the selected services in the Name of directory field This is the name under which the directory will be dis played on your device Name of directory Enable White Pages gt Click the checkbox to activate the service Saving settings Click on Save to save your settings on the Online Directories screen LDAP directory If your corporate network provides a directory via an LDAP server you can access this on your phone LDAP Lightweight Directory Access Protocol You can set up the function on this screen You will need information about the configuration of the LDAP server to do this Settings Services LDAP gt Enter a name in the Name of directory This is the name under which the directory will be dis played on your device
5. You can use the display key to switch the display on or off or to capture a screenshot of the display currently shown Ifthe screenshot feature is activated A screenshot of the display currently shown is captured Ifthe screenshot feature is not activated The display is switched on off The screenshot feature must be activated in the Web configurator p 37 The screenshots are stored in the ia Gallery app The display key is located behind the right cover on the back of the device gt Press the display key E gt Open the right cover on the back of the device i Additional information about your phone Using the phone Video films on your device gt Onthe start screen gt gt Helper Using the phone in different scenarios Using the phone in different scenarios Using your phone in a professional environment with phone system and server structure If you use your Maxwell 10 in a corporate network with a telephone infrastructure your phone incor porates functions and data from the phone system and servers In a corporate environment the VoIP accounts and most of the settings are configured centrally by the phone system ISDN S2M EJ Gigaset IP telephone FJ Gigaset IP telephone with integrated gigabit switch Maxwell 10 Your PC is connected directly to the phone providing you with an additional LAN connection in your network EJ DECT Multicell System for conn
6. cycle The environmental impact of prod ucts including their manufacture procurement distribution use service and disposal is evaluated early on during product and process design Further information on environmentally friendly products and processes is available on the Internet at www gigaset com Environmental management system Gigaset Communications GmbH is certified according to the international standards ISO 14001 and ISO 9001 TOV ISO 14001 Environment Certified since September 2007 by TUV SUD Management Service GmbH ISO 9001 Quality Certified since 17 02 1994 by T V Sud Management Service GmbH Disposal All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities This crossed out wheeled bin symbol on the product means the product is covered by X the European Directive 2002 96 EC The correct disposal and separate collection of your old appliance will help prevent am potential negative consequences for the environment and human health It is a pre condition for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your local council refuse centre or the original supplier of the product 39 Appendix Appendix Care Wipe the device with a damp cloth or an antistatic cloth Do
7. entered depend on the selected phone system Saving settings Click on Save to save your settings on the Phone Systems screen QoS settings Quality of Service On this screen you can optimise the voice quality of your IP telephone The voice quality depends on the priority of the voice data in the IP network Prioritising the VoIP data packets is done using the QoS protocol DiffServ Differentiated Services DiffServ defines a number of classes for the quality of service and within these classes various priority levels for which specific prioritisation procedures are defined You can specify different QoS values for SIP and RTP packets SIP packets Session Initiation Protocol contain the signalling data while RTP Real time Transport Protocol is used for the voice transfer Settings Network and Connections Quality of Service QoS Enter your chosen QoS values in the VoIP Quality of Service QoS SIP ToS Diffserv Range 0 63 and RTP ToS Diffserv Range 0 63 fields Value range 0 63 Type of Services Differentiated Services SIP ToS Diffsery 0 63 RTP ToS Diffsery 0 63 Common values for VoIP default setting SIP 34 High service class for fast switching of the data flow Expedited Flow RTP 46 Highest service class for fast forwarding of data packets Expedited Forwarding Do not change these values without consulting your network operator first A higher value A does not necessarily mea
8. not use solvents or microfibre cloths Never use a dry cloth this can cause static In rare cases contact with chemical substances can cause changes to the device s exterior Due to the wide variety of chemical products available on the market it was not possible to test all substances Impairments in high gloss finishes can be carefully removed using display polishes for mobile phones Contact with liquid A If the device comes into contact with liquid EJ Unplug the power supply FJ Allow the liquid to drain from the device EJ Dry the device thoroughly FJ Place the device in a dry warm place for at least 72 hours not in a microwave oven etc FJ Do not switch on the device again until it is completely dry When it has fully dried out you will normally be able to use it again Specifications LAN 2 port LAN switch 10 Mbit 100 Mbit 1Gbit USB 2 0 type A high full low host interface Bluetooth Class 2 IEEE 802 15 1 DECT GAP CAT iq1 0 EcoMode Wi Fi Standards IEEE 802 11b g n Headset connections Bluetooth EHS corded USB DECT Power supply 100 240 V 50 60 Hz Power over Ethernet PoE IEEE 802 3af class 3 Power consumption standby 4 6 W Environmental conditions in operation 0 C to 40 C 10 to 93 relative humidity Language codecs G 711 y law a law G 722 Quality of Service QoS RSVP DiffServ RFC2474 RFC2475 VoIP prot
9. on Edit in a row without a configured connection to establish a new connection Only one connection can be configured at a time for mobile phones Configuring a VoIP account To configure VoIP accounts you need the relevant information about your provider for Internet telephony Provider profiles with the general provider data are available to download from the Gigaset configuration server for the main VoIP providers Inthe Connection name or number field enter a name of your choice or the phone number for this connection Personal provider data In both cases of manual configuration with and without a provider profile you now enter the per sonal registration data that you have received from your VoIP provider gt Enter the following data Authentication name Authentication password Username Display name Depending on phone system further authentication data may be requested Advanced settings You can find further parameters for configuring your VoIP connection under Advanced settings Click on Show next to Advanced settings General provider data Domain Specify the last part of your SIP address URI Example Example For the SIP address 987654321 provider de you would enter provider de Proxy server address The SIP proxy is your VoIP provider s gateway server Enter the IP address or the DNS name of your SIP proxy server Example myprovider com Proxy server port Enter the number of the communication port
10. or not If this function is activated you also accept incoming calls from a number that does not use SRTP Saving settings Click on Save to save your settings on the Security Settings screen 19 Telephony Telephony The Telephony menu provides the following setting options Connections gt p 20 This is where you can configure your VoIP connections and establish new connections Audio settings p 23 On this screen you can optimise the voice quality of your VoIP connections Video settings p 25 On this screen you can set the video resolution and the codecs to be used for video display Call divert p 25 On this screen you can define options for call divert and activate or deactivate this function Local settings p 26 Provide details about the location of your phone to determine the international and local area dialling codes as well as country specific tones Dialling plans gt p 27 You can use dialling plans to define which phone numbers should be called using which config ured VoIP account and whether an area code should be dialled first Do Not Disturb DND gt p 28 You can use the blacklists to block incoming calls from selected numbers and also to block all anonymous Calls Call records p 28 This is where you define where recordings of conversations are saved Voice mail services p 28 On this screen you can configure your network mailbox Connections You can estab
11. to save your settings on the screen Call divert For each configured VoIP account you can automatically forward incoming calls to another phone number Settings gt Telephony Call Divert Connection Active When After x sec Phone Number All Calls Gigaset Pro When Busy gt Specify for the VoIP account when a call should be diverted All calls Call divert for all incoming calls When busy Call divert if you are currently speaking to another participant No answer Call divert if you do not answer the call In the After x sec field enter the time in seconds after which call divert is to be activated 25 Telephony gt Enterthe Phone number to which calls are to be forwarded gt Click on Save to activate the call divert Local settings On this screen you provide details about the location of your phone These are used to determine the international and local area dialling codes as well as country specific tones e g dialling tone or ring back tone Settings gt Telephony Local Settings Selecting the country Area Codes The time zone is determined automatically based on the country you select gt Select the Country in which you are using your Poon phone from the list Prefix Setting dialling codes Depending on your country selection the interna tional and if relevant for that country national dial ISS ling codes are entered in the Prefix and Code Num ber fields automatically Code
12. BLF transferring from PC to phone 36 Server SETTINGS ccc cece seen eee ees 17 Directory online C selecting a provider ccc ne 29 Display KEY cvicuwomate auc ar ATARA 6 CA certificates ee ee ee eee 19 Display switching on off u 6 Call divert DERRE D ca 25 33 Dispos dlasto ren E 39 Call divert setting UP 0 cece eae 25 Do Not Disturb DND ccceceececeeeee 38 Call manager eee 16 Door interphone video camera Call Waiting blocking 005 23 CONFIQUTING 0cccceccecececeeceeee 39 eT ce 4 DSLrOUtE coks sais otras nto mich odarca bp TANS 7 Caring for your telephone SAAN DIME cerar A E EER 23 Certificate are ee on a rene E ee ae gre EEE 19 DTMF transmission 2222 2 23 WD OFUING 2ictccconasmacdandonasmaeandes 19 Codec audio E GT VW AIW arira rei n EA 24 EHS Headset cccecccccecceeeeeeeeees 4 GAITAN ancien iad pete en eeaa rapa pete 24 E mail serverer Eo 7 TE E 24 Encryption 0 ccceceeeee esse ee eee es 19 Codec video Environment ccceeeeeeeeeeeeeeeues 39 P20 eed jose pon tee ge teat tae tees nad a 25 Ethernet configuration 00 9 ZO oren eae a eee aes 25 Ethernet switch cccee cece cece eee e es 7 Connecting to the local network 9 Connector F EHS headset c cece cece cece ees 4 Factory S ttingS cece cece cece eee ee
13. GGING oc serere senest u vanes 14 VOICE MA ieri er eE E ARE OEA 28 Voice quality cc cece EAT 17 24 VoIP account automatic configuration 21 configuration via provider profile 21 entering registration data 21 personal provider data 05 21 SCENMG UD ain cena a E 20 VOIP SUAUUS anata cid pe cann eases wee noses 38 W Web configurator ccc cece cece eens 12 ACCESSING ae mee sec tinct A lk eked No eee 12 changing password eee eee 35 lOGIN Sre Neinei e sence bards hs 12 MENU STrUCTUFe cece cence eens 13 selecting language ce eee ee 12 SAM ING tcascruad Seda E ATEA 12 WE P ree oud EEA A 10 Wi Fi add manually seeiis arrien aE 10 SCANMING ESEE 10 security protocols cece eee eee 10 Wi Fi configuration cece cece ees 10 Workgroup server ccc ccc e cece e ees 7 WPA WPA2 PSK ocenite Sesine en IS EE 10 Issued by Gigaset Communications GmbH Frankenstralse 2a D 46395 Bocholt Gigaset Communications GmbH 2014 All rights reserved Subject to availability Rights of modification reserved www gigaset com A31008 N4001 R102 1 7620
14. Number Prefix If your country is not offered in the list of countries Em E enter the dialling code yourself Save the complete area code with international code for the area in which you are using the phone In general you must always dial the area code for VoIP calls even for local calls To avoid having to dial the area code for local calls your phone prefixes all VoIP calls in the local area with the area code entered i e all numbers that do not begin with 0 even when dial ling numbers from the directory and other lists Exceptions Numbers for which you have set dialling plans gt Select Other Country from the end of the Country list gt Enter the full prefix for the country in which you use your phone Otherwise errors may occur with phone connections or during data exchange e g between a fixed line network and a mobile net work The prefix consists of the international prefix International Prefix and Code Number e g 00 49 for Germany and if applicable the prefix used for calls within the country Local Prefix and Code Number e g 0 for national long distance calls in Germany Setting country specific ringback and dialling tones Tones e g dialling tone ringback tone busy tone or call waiting tone vary from one country or region to another You can choose from various tone groups for your phone The Tone scheme is automatically determined on the basis of the country selected above You can chan
15. The default port number for SIP signalling is 5060 RTP port Specify the local communication port that the phone should use to receive voice data Enter an even number between 1024 and 49152 The port number must not be the same as the port num ber in the SIP port field If you enter an odd number the next lowest even number will be selected automatically e g if you enter 5003 then 5002 is set automatically The default port number for voice transmission is 5004 ICE enabled Choose whether or not to use ICE Interactive Connectivity Establishment ICE is similar to STUN p 22 a Session Initiation Protocol SIP method for overcoming NAT firewalls Saving settings gt Click on Save to save your settings on the VoIP Settings screen 18 Network and connectors Security settings This screen is where you create security settings for your phone Settings Network and Connections Security Settings Remote management gt Select whether you want to Allow access from other networks to the web configurator Yes or not No If you permit Remote Management this increases the risk of unauthorised access to your device settings gt Select the network protocol to be used for the communication TLS Transport Level Security UDP User Datagram Protocol UDP Transmission Control Protocol Security settings On this screen you can download server certificates onto your phone delete downloaded certificates a
16. a law G 711 p law Excellent voice quality comparable with ISDN The required bandwidth is 64 kbit s per voice connection Silence suppression Silence suppression means that no data packets are sent during a pause in speaking This means a lower data volume but call participants may interpret it as an interruption to the connection gt Select No if you do not want silence suppression Default setting Yes Saving settings Click on Save to save your settings on the screen 24 Telephony Video settings The video quality of your phone is determined by the resolution and the codec used for the transmis sion Settings Telephony gt Video Video Resolution Internal Video Resolution External IP Selected codecs gt Select the resolution to be used for video transmission internal for the integrated camera on the front panel external for a camera connected to the device s USB port gt p 4 gt Select the required codecs and define the sequence in which they should be used The following video codecs are supported by your phone H 264 Video compression format for streaming internet sources such as videos from Vimeo YouTube and the iTunes Store web software such as the Adobe Flash Player and Microsoft Silverlight and also various HDTV broadcasts H 263 H 263 Video compression standard originally designed as a low bitrate compressed format for videoconferencing Saving settings Click on Save
17. agging A local network can be divided into logical subnetworks known as VLANs VLAN Virtual Local Area Network Standard IEEE 802 1Q Multiple VLANs share a physical network and its components e g switches Data packets from a VLAN are not forwarded to another VLAN VLANs are often used to sep arate the data traffic of different services Internet telephony Internet TV etc and to define different priorities for the data traffic You can operate your phone and a PC connected to the PC port on your phone in two different VLANs In this case you enter the VLAN identifiers VLAN tags for your VLAN Your network operator will supply you with this data If you operate the PC in a different VLAN from the phone you will no longer have direct access to the Web configurator of the phone from the PC A 14 Network and connectors gt Select one of the following options for Use VLAN Tagging VLAN tagging You should receive the tagging values of a virtual LAN No If you are not USING a VLAN default from your provider Wrong settings will require hardware LAN Port only tea If you aaa the phone and PC in the Use VLAN Taccent same LAN and PC Port E If you are operating the phone and PC in dif ferent VLANs VLAN Identifier 1 4094 gt Enter the VLAN identifier for your virtual Voice Priority De network in the VLAN Identifier 1 4094 field When selecting LAN and PC Port enter the ee different VLAN ident
18. apps 192 168 250 53 gt Tap on Proxy Configuration Enter the data of Gateway address your proxy server 192 168 250 53 Save Cancel Connecting via Wi Fi gt On the Start screen tap on to open the list of available apps Select Settings Select KG Wi Fi Drag switch by Wi Fi to the right to switch on Wi Fi function J Settings The phone attempts to connect with a Wi Fi in range Once a connection has been established you will see WIRELESS amp NETWORKS the Wi Fi icon in the toolbar It displays the signal 2 Ethernet strength A list of Wi Fis in range of your phone is displayed An Wi Fi icon indicates the signal strength Secure networks are identified with a lock icon Bluetooth gt If necessary tap on O context menu gt Scan to update the list gt Tap on the desired Wi Fi Enter password net Signal strength Fair work key Security WPA WPA2 PSK gt Tap on Connect Password Show password Show advanced options Cancel Connect Adding another Wi Fi Wi Fis that are not in range or that withhold the SSID and are therefore not displayed in the list can be entered manually You will require the network name SSID the security protocol used and the network key Once the tablet is in range of one of these Wi Fis the connection is established gt Select J Wi Fi Tap on BH gt Enter Network SSID Select security protocol None WEP WPA WPA2 PSK 802 1x EAP gt Enter p
19. assword network key Save 10 First steps Configuring Internet telephony Before you can use the device to phone anyone you need the services of a VoIP provider Prerequisite You have a phone system in your network that provides VoIP accounts for your device or You have registered with a VoIP provider e g via your PC and set up a VoIP account The device searches the network for a provisioning file and checks whether VoIP accounts already exist If the telephone has existing VoIP accounts these accounts are configured automatically You can now make calls with your phone via the Internet If the telephone has no existing VoIP accounts you must configure them manually The Web config urator will help you with this p 20 Web configurator configuring the phone on a PC Web configurator configuring the phone on a PC The Web configurator provides you with a user interface that you can use to configure your Maxwell 10 on the PC Prerequisites Your phone is connected to the local network The Web server is enabled Enabling the web server gt On the Start screen tap on to open the list of available apps Select Ex Settings gt Select WebUI Drag switch by WebUI to the right to switch on the Web server function Starting the Web configurator To start the Web configurator you will need the IP address for your phone You will find this via the phone display in the Ethernet or WLAN setti
20. before it can connect to a phone system or the Internet and before you can operate it from a PC You can connect the phone to the local network via Ethernet or Wi Fi Connecting via Ethernet gt Make sure that the phone s LAN port rr is connected to an Ethernet switch router by an Ethernet cable gt On the Start screen tap on to open the list of available apps Select Es Settings gt Select Ethernet gt Drag switch by Ethernet to the right to switch on Ethernet function O settings The network connection is established if the phone has automatically been assigned an IP address from a WIRELESS amp NETWORKS DHCP server in the network d Ethernet S If your device is assigned a static IP address your net work administrator must tell you the IP address of Wi Fi OFF your device You then assign this address to your Bluetooth OFF phone manually First steps Ethernet configuration gt Tap on Ethernet configuration If the network connection is established the configu BAES ration information e g the IP address is displayed a If the network connection has not been established Connection Type automatically you can enter the configuration data DHCP manually Static IP Proxy configuration oa When a connection to internal or external network etmak resources is made via a proxy server you must enter 255 255 255 0 the proxy server data Proxy settings are used by the Raat browser but may not be used by other
21. cols for Wi Fi 10 SECUMILY SETHINGS ci cascies tidencinses ter eaeda 19 server certificates 0 cece eee 19 Server Certificates 0 0 0 0 ccc e cece eee 19 43 Index Setting the language cece eee ee 9 Settings via auto provisioning 35 Silence suppression cc eee eee eee eee 24 SIP addres S 5c cnc ueas cde acne mas Ghia cnve ends 21 SIP DIOVIGE erennere eree AFERE 8 Specifications sersrerror tort En E e Ei 40 Speceddiahi oeseri teri renee EET EEEa 33 SRTP Secure Real Time Protocol 19 Se B E E EEE 10 Stats 25a pisns ioan ie TET dense ae EE EA 38 TOUN aa N EA O ER 22 STUN S rv l usini mer iiin Eei EAA 22 SYSTE lOG oerni rr e e REEE A 37 System SettINGS ccc cece eee eee eee 34 date and time 0 cece cece cece eens 34 SECUN Voar E E E EAA ETA 35 T Telephone system operating in the network 16 Telephony 250c1e nctenwarerteaaMieeeetieni se aen 20 MEZON errioa oera EOCEEN 26 TONE SCHEME cece cece cence ea a 26 Troubleshooting ccc cece cence ees 39 U Usage scenario professional environment with phone SVStEMis2 camsasndind op EEE 7 without phone system 0 cee eee 8 USB rast noah ce eatin ee Soden ae T E 4 44 V Video settings ccc ccc cece eee nes 25 VLAN Virtual Local Area Network 14 VLAN priority cc cece cece ence cence 15 VLAN TA
22. connection request to the SIP proxy but to an outbound proxy on the Internet that supplies the data packets along with the public address The STUN server and outbound proxy are used alternately to work around the NAT firewall in the router gateway Enter the required data for the STUN server or outbound proxy STUN enabled Select Yes if you want your phone to use STUN as soon as it is used on a router with asymmetric NAT STUN server address Enter the DNS name or the IP address of the STUN server on the Internet If you have selected Yes in the STUN enabled field then you must complete this field STUN server port Enter the number of the communication port on the STUN server The default port is 3478 STUN refresh time sec Enter the time intervals seconds at which the phone should repeat the registration with the STUN server The repeat is required so that the phone s entry in the tables of the STUN server is retained The repeat will be carried out for all activated VoIP phone numbers Ask your VoIP pro vider for the STUN refresh time if necessary Default setting 240 seconds NAT refresh time sec Specify the intervals at which you want the phone to update its entry in the NAT routing table Specify an interval in seconds that is a little shorter than the NAT session timeout As a rule you should not change the default value for the NAT update Default setting 20 seconds Outbound proxy mode Specify when the outbound pr
23. ctory in the file system on your computer where the file should be stored gt To delete the recorded log file from the internal device storage click on Clear buffer is full the first packets will be overwritten and lost You should therefore e The information is recorded in a ring buffer that has limited storage capacity If the attempt to record scenarios that are as short as possible This logging uses a lot of memory and CPU power and can negatively affect how the phone behaves e g slowing the display screen distorting the ring tone etc 38 Service Customer Care Service Customer Care You have questions You can find help quickly in this User Manual in the Helper app on the phone and at www gigaset com pro If you have further queries regarding your Gigaset Professional phone system please contact the dealer you bought your phone system from Questions and answers If you have any queries about the use of your telephone visit our website at www gigaset com pro for assistance Protecting our environment Our environmental mission statement We Gigaset Communications GmbH bear social responsibility and are actively committed to a better world Our ideas technologies and actions serve people society and the environment The aim of our global activity is to secure sustainable life resources for humanity We are committed to taking responsibility for our products throughout their entire life
24. curity Settings p 19 C e 420 Audio p 23 Video gt p 25 Dialling Plans gt p 27 Do Not Disturb p 28 Voicemail Services p 28 Services Door Interphone gt p 29 Online Directories gt p 29 Key j gt p 32 System Date and Time p 34 Security p 35 Save and Restore gt p 36 Firmware Update p 36 System Log Status Device p 38 PCAP Logging gt p 38 13 Network and connectors Network and connectors All of the settings for connecting your phone to the local network must be correct to enable commu nication with other devices in the network and phone calls via the Internet If you use the Web configurator your phone is already connected to the local network You can use the Network and Connections menu to change and extend these settings You can also create set tings for phone connections LAN settings gt p 14 Phone Systems gt p 16 QoS settings Quality of Service p 17 VolP settings p 18 Security settings p 19 LAN settings A If an error occurs when you are changing the LAN settings the PC connection to the phone may be cancelled and you will no longer have access to the Web configurator If this happens you must re establish phone access to the local network via the display gt p 9 Settings Network and Connections Local Area Network LAN VLAN t
25. e date and time or time server gt o Date and time Security Change passwords for user identification p 35 Rebooting the system and restoring factory settings p 35 Auto Provisioning Start configuration setting via Auto Provisioning p 35 Saving and restoring telephone data p 36 Updating firmware Perform and configure a firmware update p 36 Screenshot Enable screenshot capture gt p 37 System log Configure and start system logging p 37 On this screen you can specify a time server or enter the date and time manually Settings gt System gt Date and Time Defining the time server gt Select Yes for Automatic adjustment of system time with time server gt Enter the IP address of the required server in the Time server field The most recent synchronisation carried out with the time server is shown Entering the date and time manually Select No for Automatic adjustment of system time with time server gt Enter the date and time Time format ss mm Date format dd mm yyyy Setting the time zone gt Select your Time zone from the list Activate the Automatically adjust clock to summer time option if necessary Saving settings Time Automatic adjustment of system time with time server Last synchronization with time ares 21 01 2012 17 00 10 server Time Server 2 android pool ntp org Time Automatic adjustme
26. e rE 22 Outbound server ACIONCSS a TE EE A 22 P Park Orbit assigning a function key 33 Password displaying in readable form 35 for Web configurator 005 35 PE COMME CUING uo Shascanieddatuedureeadawanasees 4 PCAP TOG Mesepa yi wcosnids e aE 38 Phone factory SettiNgS ccc ccc eee ee 35 FEDOOUNG icicacceceddoraasieneddacneenet 35 Phone SYSTEM cee cece cect n eee n eens 7 LV EERE E TEE E E ETE 16 POE serae aa E EEDE 4 PoE Power over Ethernet 005 7 Power Supply Unit cc ccc cence eee 4 Priority of voice data 0 eens 15 17 Provider profile 0 c cece cece eee eee 21 Provisioning file cece cece eee 11 35 Proxy configuration ccc cece eee e es 10 Proxy server Addressa EAE a 21 916 6 aa AE 21 Q QoS Quality of Service eee 17 Questions and answelrs c cence ees 39 R REDOOL rererere ea EA A EAE 35 Registering the DECT handset 9 Registration Server ccc cece cece eens 21 DO raan feu oee A ratanes 22 Remote management 0e eee ees 19 Ring tone setting administrator MOde cece eee 23 RTP Realtime Transport Protocol 17 S Screenshot Capturing eee cece eee 6 Screenshot enabling cece eee es 37 SD Card inserting i icss casei ides Siaiaiwen des 5 Security proto
27. ee les 29 EDARTO rarene o ee mart E ae eee er A rer et ee et re oe eres ere 30 FUN CHION KEYS verae aen EErEE EET eae iota mwa we ean E E ES 32 System SENINGS teccicemese el tee abe ded a E 34 Dateand UNG errre eves sown en ad auakaarl anwar Gaeta oeee E A EA 34 SECUN GenasGeceet niane a E E sence emadeea eee nena eed O O 35 Rebooting the system and restoring factory settings cece cece eee eee eee eee ee eens 35 AUTO PFOVISIONING x 4 44 antea tea tiare oa Glee E E esoa gins San E Ga oe Ee Bae E OETAN 35 Saving and restoring telephone data ccc cc ccc ccc ccc cece eee eee nent eeeeeees 36 Updating TIMI WANG riper fade ea duaetoteu 6 jie nhcdwe nouns EAE ew nk awsal es ehow bao eveGea 36 SCI NOE eeano Eaa E Gen prs anaatte Doane gant denen ooo anata Nea E are eed we E en een 37 SVEO savcennds eased saul on de aweees sone Gy cane ee Monae soe eane wenn E O sos 37 Checking the status of the phone wes taxi siin seis Sekine bes aS ae ee lade aseraesan 38 Dil NE ee ee ee eee E E EE E EEE eer ee ee ee er en ree 38 PGAP IGOOING wi0006 dco risa yedee i ecdad akan aaila iene pees peed se heb Mee eho wee mea awa e eect 38 Contents Service CUSLOMEr Cale sini asdecbud rea de Obes beeen eew ied eesa eee eet 39 Questions and ANSWeIS ai 0busc cho tae bona bee adie esate wd aiadea dicate etnies leche Renee eaehbe a 39 Protecting our environment 4sicicdcixinentecue sd eessentatunks eneventetaiaseaiees 39 ADDCNGIK ia oie ehh av cei sat a Gene
28. et to reset the phone to factory condition Start factory reset OK resetting the device using the Save and Restore function ij You can save the individual settings as well as the directory entries of the phone before Auto Provisioning Phone settings can also be set via automatic provisioning by a provisioning server in the network Settings System Auto Provisioning gt Click on OK to start auto provisioning The device searches the network for a provisioning file providing configuration data for the phone Or gt Enter the URL of a provisioning server and click on Start 35 System settings Saving and restoring telephone data You can save data from your phone onto your computer and if necessary restore it back onto the phone Settings System Save and Restore Transferring data from phone to PC Select which data you want to save E Directory You can backup and restore the device data with your Ring tones HE Phone settings Configfile or E E peer All Phone settings Configfile Click Save to save the selected data to the PC and choose a storage loca tion Backup device data on PC Transferring data from PC to phone Use the Browse button to select the file you want from your PC s file Sys The data transfer overwrites existing files tem Restore device data from PC provisioningDataBackup xml gt Click on Restore Restore Updating firmware Firm
29. etion to up to 100 DECT handsets FJ DECT base for connection to DECT handsets FJ Ethernet switch Supports Quality of Service QoS Gigabit Ethernet and PoE Power over Ethernet FJ Phone system e g Gigaset T500 PRO Forms Internet telephony ISDN or S2M connections Analogue devices can be connected A net work connection is established using Ethernet Gateway to the Internet for all connected devices Routes VoIP calls from the phone system to the Internet FJ File e mail and workgroup servers or NAS systems can be wirelessly integrated into the phone system architecture As a result Invitations to conference calls can be organised via the phone system The phone system can be backed up to a server or the system can be started via the network Online directories LDAP can be managed centrally Using the phone in different scenarios Using your phone in a simplified environment without a phone system You can also use your Maxwell 10 without a phone system ISDN S2M EJ Gigaset IP telephone with integrated gigabit switch Maxwell 10 Your PC is connected directly to the phone providing you with an additional LAN connection in your network FJ Gateway to the Internet for the connected devices Routes VoIP calls from the phone to the Inter net You establish the connection to the gateway via cable or wirelessly via WI Fi EJ The SIP provider transfers calls from the Internet and establi
30. ge the setting gt Select the country or region whose tone scheme should be used for your phone Saving settings Click on Save to save your settings on the screen 26 Telephony Dialling plans You can use dialling plans to define which phone numbers should be called using which configured VoIP account and whether an area code should be dialled first Settings Telephony Dialling Plans Use Area _ l Phone Number E Connection Comment Codes Delete Delete Add Enter the Phone number that the dialling plan is to apply to Select Use area codes if you want to call this number with an area code Select the connection that should be used to call this phone number from the drop dow list Enter a name for this dialling plan in the Comment field Click on Add to add the rule to the list Click on Delete to delete a rule from the list v v v v v w W Select Active to activate the rule Access Code The access code you enter is automatically added as prefix to numbers during dialling gt Define when it should be used The prefix can be added if a call is initiated via Outgoing calls list Incoming calls list LDAP Local directory Public net directory Dial editor Saving settings Click on Save to save your settings on the Dialling Plans screen 27 Telephony Do Not Disturb DND Block individual phone numbers and or all anonymous calls You will then be unavailable for these ca
31. gt Click on Save to save the settings 28 Services Services The Services menu offers functions for setting up the following services Door interphone gt p 29 Online directory p 29 LDAP directory p 30 Door interphone You can operate one or more door interphones with video surveillance using the phone Enter the data for the door interphone on this page tem If automatic configuration is permitted configuration is carried out automatically The door interphone can also be set up for your phone using the Gigaset phone sys on your phone Settings Services Door Interphone Name DTMF code Camera URL Reload Rate Camera 1 http 500 gt Enter a name andthe SIP ID for the camera Enter the code for the door opener in the DTMF code field This DMFV code is required to operate the door opener from the phone The DMFV code can be found in the description of your door interphone gt Enter the URL of the camera in the Camera URL field gt Set how often the image should be refreshed in ms in the Reload rate field Minimum time 200 ms Click on Add to add a camera to the list Click on Delete if you want to remove a camera from the list gt Click on Save to save your settings Online directory If you want to use an online directory select the provider on this screen which supplies the directory on the Internet Also specify which service you want to use
32. he transmission no longer takes place smoothly The following settings allow you to adjust your Gigaset to your individual DSL connection Settings Telephony Audio You can set the following parameters for the voice quality for each connection 23 Telephony Packed time for RTP packages 5 z0 ms ET Selected codecs Availlable codecs lt Add Remove Down Lp Silence Suppression Yes No Time interval for RTP packets gt Select the interval for sending RTP packets 20 or 30 ms RTP RTP Real Time Transport Protocol is a protocol for the continuous transmission of audio visual data streams via IP based networks Voice quality Both parties involved in a phone connection caller sender and recipient must use the same voice codec The voice codec is negotiated between the sender and the recipient when establishing a con nection You can influence the voice quality by selecting bearing in mind the bandwidth of your Internet connection the voice codecs your phone is to use and specifying the order in which the codecs are to be suggested when a VoIP connection is established gt Select the required codecs and define the sequence in which they should be used The following voice codecs are supported by your phone G 722 The broadband voice codec G 722 works at the same bit rate as G 711 64 kbit s per voice connection but at a higher sampling rate 16 kHz and therefore provides excellent sound quality G 711
33. iat A AAA EEA 14 LAN SCING S Sira E A N E E EEES NENN 14 PRONE SYStCINS nearr eaa a hea aed wesc a a E E AA 16 QoS settings Quality Of Service 0 0 ccc cece E E RU EE a 17 VOIP SCEUNOS ci ives Saeed bean eres ere A O ETNO TECE EEEN hee AOE wees emaeeeee ess 18 SOC UME SC CUING S eos cree eauieena eis NERE bee e eae ee EOL G ae ate oe eee eed 19 TEIGIOMONINY aeneae E vats ee eee eae eee ten ee ee E a os een aes 20 CONMGCUONS t1iceSeint ete cos eh a E a ma ea hime Me bere be teer edema nee ae sels 20 AUGIOSEIINGS 654s wens oreo ewe Sanus Soe Oata woe i TE Gea cameuetheeed 23 VIGCOSEUINGS Sten catine cotins Stared tate e bated take elas elawet ade ewe E rex heel hell eaeeweas 25 CAMPOIVEMIL chee asa tues pba aaa ca cee Batons Rate a etna Meee Rh tea A ne as eeeees 25 EOCal SCUINGS s i52t toate a A E Manes tee aha ae eee eines cawt er A ERE EA 26 DaD PIAS ere arre a E satan marcaeadevmacden esas mares ean eee N A 27 Do Not Disturb DND sic cias ents civaabet cacatey bavan bese easeeudehwedw esate dee redosmedonns 28 Calec ordo stern eaten aE O E E nie E ata E E tne a wake rece aur aad aaa eae een ae 28 Voicemail SCIVICES sntGined atid beta decane dabed dos banteheeswaeaswh tee ere dee whee ene eewnes 28 SEIViCGS airosa aaa leo we aew ects tl ate et ee a tea enteaeed 29 DOOF INFERNO NG ccc cm sde ait tall a Matton eds eat wih E dane tae E T se ARE een eee 29 OMINGGILCCIORY shies Goch eecns ease aceon hos euetgaweeuendeaeee Raeeee en ite eeateeu
34. ic information in the Status menu Device Status Device This screen shows general information about your phone IP configuration IP address The phone s current IP address within the local network MAC address LAN The phone s device addresses for LAN WLAN and Bluetooth MAC address WLAN interfaces MAC address bluetooth WLAN WLAN encryption For each of these functions is shown whether it is activated or Bluetooth not Software Firmware version Version of the firmware currently loaded on the phone You can download updates of the firmware to your phone gt p 36 VoIP status List of all configured VoIP connections with the Name Status and which connection is configured as the Default send account Date and time Current Time and Date in the device and the date of the most recent synchronisation with the time server PCAP logging Status PCAP Logging You can create a PCAP log file and save it for analysis at a later stage PCAP Packet Capture analyses the data traffic in the network at the phone Ethernet interface This recording is carried out for diag nostic purposes and should only be made if requested by service personnel gt Click on Start Every incoming or outgoing data packet to or from your phone is recorded and stored on the internal device storage gt Click on Stop to stop recording Tosave the PCAP file on your computer click on Download and select a dire
35. ifferent situations The availability of the following options depends on the selected phone system For the following situations Incoming calls that are transferred by the phone system s call manager Accept call directly Incoming calls that are not transferred by the call manager Incoming Calls without Call Man ager Calls that you initiate via a function key p 32 Outgoing Calls via function key Other outgoing calls Execute call you have the following options to accept execute the call via headset via handsfree or not at all No incoming calls 16 Network and connectors BLF list IP address URI only for Broadsoft Busy Lamp Field BLF features allow users to view the status of phone lines that are associated with specific phone features Using BLF pickup it is possible to answer an incoming call for all lines on the Maxwell 10 that the phone is allowed to monitor Which BLF features are configured for the phone is defined on the phone system gt Inthe BLF list user field enter the IP address URI of the server providing the list of devices for which the phone is able to accept incoming calls This function is only available if supported by the phone system Extended service platform PBX of service provider gt If your provider provides extended PBX services enter the Server Address and the phone sytem account data e g UCI Login ID and the UCI Password The necessary data to be
36. ifiers under VLAN LAN Pai Port and VLAN PC Port VLAN Identifier 1 4094 Value range 1 4094 VLAN Priority Ps If you enter the wrong value for VLAN Identifier 1 4094 you will need to restore the phone to the default settings gt gt l Settings 12 Backup amp reset Factory data reset You will then need to reinstate the phone s access to the local network p 9 gt Select the required priorities for voice and data transmission for the LAN port from the Voice Pri ority and Data Priority menus gt Ifyou selected LAN and PC Port select the VLAN Priority for the transmission of PC data as well Prioritising VLANs Data packets from VLANs can be prioritised The priority determines whether the data traffic from a VLAN is given preferential treatment by the network components You can define the priority for voice and data separately In the case of a local network with a lot of data traffic you can achieve bet ter quality phone connections by giving a high priority to voice data Using a high priority for data services you can achieve better quality for displaying info services such as webcam images or maps Range of values and assignment of values to service classes according to IEEE 802 1p No priority Best Effort Background services e g news ticker Background Not defined General data services Excellent Effort Control services e g routing Controlled Load Video Voice data V
37. is sent as an SIP data packet Counting missed and accepted calls Missed and accepted calls for this VoIP account are recorded in the call lists for the phone if this func tion is activated gt Select Yes for Missed accepted calls count if you wish to activate this function Allowing or blocking call waiting If you receive another incoming call during a call this is indicated by Call Waiting by default For each connection it is possible to set whether or not Call Waiting is permitted gt If you want to deactivate the function select No Setting ring tones You can set ring tones for each configured VoIP account You can specify different ring tones for exter nal and internal calls as well as for group calls if this information is available for incoming calls depending on the telephone system Choose a Ring tone for all call types or different ring tones for specific call types Click Test to play your chosen melody Saving settings gt Click on Save to save your settings for this connection Deleting a connection Click on Delete Connection to delete the displayed connection Audio settings The voice quality of your VoIP calls is determined by the codec used for the transmission To increase the quality more data must be transmitted Depending on the bandwidth of your DSL connection this can then lead to problems with the volume of data especially if two VoIP calls are made simul taneously so that t
38. isites are in place for successfully downloading the firmware A successful update is indicated by an advisory message Screenshot You can use the display key to capture a screenshot of the device display The display key is located behind the right cradle cover on the back of the device p 6 Settings gt System Screenshot Select Yes to enable the display key to be used to capture a screenshot gt Click on Save to save your settings If the function is disabled pressing the display key will turn the display on off System log You can define that specific events are to be logged on an external syslog server This information may be useful in the event of problems involving service personnel or Customer Care Settings gt System System Log Enter the IP address and the Server port of the syslog server Click on Activate syslog to activate logging The events are logged with the date time and message Set filter for system log gt Define the events you want to be logged System processes e g system start assigning an IP address etc SIP events e g connection requests connection establishment Phone application e g incoming calls new entry in call log app Provisioning application All events gt Click on Save to save your settings 37 Checking the status of the phone Checking the status of the phone You will find information about the status of the phone and diagnost
39. lish up to 12 telephony connections VoIP accounts for your phone Settings Telephony Connections On this screen you can See the status of the configured connections Activate or deactivate individual connections Define which of the connections are used by default for outgoing calls Change the configuration of connections or establish new connections Delete existing connections Connections The following information is shown for each configured connection Name provider Name or number of the VoIP connection Name of the VoIP provider Status Status of the connection The following statuses are possible Registered The connection is registered with the provider Not Registered The connection is not registered with the provider Registration Failed An error occurred during registration Server Not Accessible The registrar server specified during configuration is not available Disabled The connection is disabled 20 Telephony Activating deactivating connections Only activated connections can be used for Internet telephony gt To use a configured connection select Active Specifying a default line for outgoing calls Select Default send account for the connection that you want to use as the default line for your phone calls Only one can be selected Establishing new connections or editing existing ones gt Click on Edit in the row of a configured connection to change its configuration gt Click
40. lls your phone will not ring Settings Telephony Do Not Disturb gt Select Yes to activate the Do Not aay Disturb function Name Phone Number gt Enter the Name and Phone num ber for the call Add gt Click on Add to save the entry to Delete all the do not disturb list Hi Block anonymous caller Click on Delete to delete an entry Click on Delete all to delete all entries Activate the Block anonymous caller option to block all anonymous calls v v v v Click on Save to save your settings on this screen Call records On this screen you define where call records should be saved You can start and replay call records within the CALL RECORDS area of the Call list app Settings Telephony Call Live Recording Select where recorded calls should be saved Call Record on USB stick on server The recording is saved onthe kinki SIP server on phone gt Click on Save to save the settings Voice mail services Some VolP providers offer answer machines on the network network mailboxes These accept incoming calls on the corresponding VolP phone number You can access voice mails on the network mailbox within the VOICEMAIL area of the Call list app To record all calls set up a network mailbox for each of your VolP accounts Settings Telephony Voicemail Services gt Enter the Mailbox number for the VolP connection and activate the network mailbox Connection Mailbox Number
41. n a higher priority The value determines the service class not the priority The prioritisation procedure used in each case meets the requirements of this class and is not necessarily suitable for transferring voice data Detailed information on the Diffserv protocol can be found in RFC 2474 and RFC 3168 Saving settings gt Click on Save to save your settings on the Quality of Service QoS screen Network and connectors VoIP settings On this screen you configure the ports for establishing VoIP connections Settings Network and Connections VoIP Listen ports for VoIP connections gt Select the ports on which your phone Listen ports for VoIP connections expects incoming VoIP connections Lise random ports ves SIP port BORO RTP port s000 ICE enabled ves Use random ports gt Select Yes if the phone should use any available ports for the SIP port and RTP port instead of fixed ports The use of random ports is advisable if you want multiple phones to be operated on the same router gateway with NAT The phones must then use different ports so that the NAT for the router gateway is only able to forward incoming calls and voice data to one the intended phone gt If you click on No the phone uses the ports specified in SIP port and RTP port SIP port Specify the local communication port that the phone should use to send and receive signalling data Specify a number between 1024 and 49152
42. nd specify how invalid certificates should be handled Server certificates allow a server to be digitally identified via SSL Secure Sockets Layer Operating a server with SSL requires a server certificate both for one way authentication server to the client and for two way authentication between client and server A server certificate has to be downloaded onto your device so that the device can carry out authentication The Server certificates and CA certificates lists contain all downloaded certificates gt Select a certificate from one of the lists gt Click on Remove to delete the certificate from the list gt Click on Details to display information about the certificate gt Click on Disable Enable to temporarily deactivate activate the certificate Import a local certificate In order for a certificate to be downloaded to your phone it must be available in your network gt Click on Browse to search for the file on your PC or in your network Select the required file gt Click on Upload to download the file onto the device The connection to the handset may be interrupted when transferring or removing a certificate Secure Real Time Protocol SRTP The Secure Real Time Transport Protocol SRTP allows you to encrypt voice data transmitted using the Real Time Transport Protocol RTP gt Activate or deactivate the Secure Real Time Protocol SRTP gt Select whether you want to Accept non SRTP calls
43. ngs for the device If connected via Ethernet gt On the Start screen tap on gt Select Ex Settings gt Ethernet Ethernet configuration If connected via Wi Fi gt On the Start screen tap on Select l Settings k Wi Fi Tap on the network your phone is connected to The IP addresses are also displayed on the status page gt E Settings gt O About tablet Status The IP address can sometimes change depending on the settings of the DHCP server in your network Accessing the Web configurator Launch the Internet browser on your PC gt Enter the IP address in the browser s address field Example http 192 168 250 10 The login screen appears gt Select the appropriate language from the drop down list gt Enter the password Default admin gt Click on Login The Web configurator will now start gt Select the function that you wish to use Use the Settings tab to set or change individual functions on your phone Open the Status tab to obtain information about the status of your phone p 38 ig For your security you should change the default passwords p 35 12 Web configurator configuring the phone on a PC Understanding the Web configurator menu tree Settings Network and Connections Local Area Network LAN p 14 Quality of Service QoS p 17 VoIP gt p 18 Se
44. nt of system time with time server Edit Time Edit Date Time Zone Automatically adjust clock to summer time changes gt Click on Save to save the settings on this screen 34 System settings Security Access to the Web configurator or the Broadsoft configurator functions on the phone is password protected for security purposes Default setting for the web configuration password admin Settings System Security For security reasons you should always change the password after getting started with your device and then again at regular intervals gt Enter anew password for web configurator access gt For Broadsoft configuration enter the user name and the assigned password gt For security reasons the passwords are not displayed To display them in plain text select the option Password visible Saving settings gt Click on Save to save the settings on this screen Rebooting the system and restoring factory settings You may have to reboot your phone in certain operational situations or reset the system to factory settings Settings gt System Reboot and Reset Reboot Reboot System gt Click on OK next to Reboot to reboot the system Reboot Reset All phone settings can be reset to the Factory Settings This deletes all individual settings lists and directory entries Factory Settings All base station settings are restored to factory settings gt Click on OK next to Start factory res
45. ocols SIP RFC3261 RFC2543 RTP VoIP security SRTP RFC3711 TLS RFC2246 SIPS Internet protocols IPv4 RFCO0791 IPv6 RFC2460 Further protocols STUN ICE TCP DHCP 40 Open Source Software Open Source Software General Your Gigaset device includes Open Source software that is subject to various license conditions With regard to Open Source software the granting of usage rights that go beyond the operation of the device in the form manufactured by Gigaset Communications GmbH is governed by the relevant license conditions of the Open Source software Your Gigaset unit includes among other things Open Source software that is subject to various licence conditions With regard to Open Source software the granting of usage rights that go beyond the operation of the device in the form supplied by Gigaset Communications GmbH is governed by the relevant license conditions of the Open Source software Details can be found under gt Application screen gt Settings gt About tablet Legal information Open source licences Information on license rights and copyright Your Gigaset unit includes Open Source software which is subject to the GNU General Public License GPL or the GNU Lesser General Public License LGPL You can download the corresponding source code from the Internet at www gigaset com opensource The appropriate source code can also be requested from Gigaset Communicati
46. oice Top priority for network control software Network Control NO WM BWN O Further options for optimising the voice quality are available under QoS settings Quality of Service gt p 17 Network and connectors Own HTTP server settings If you operate your own HTTP server enter the communication data HTTP port Enter the number for the port to be used for communication by the HTTP server The default setting is 80 HTTPS port Enter the number for the port to be used for secure connections by the HTTP server The default setting is 443 HTTP connection type Select which connections can be established HTTP Unsecured connection HTTPS Secure connection HTTP HTTPS Both secure and unsecured connections Automatically logout min Enter the time in minutes after which an HTTP connection should automatically end if no entries are made Saving settings Click on Save to save your settings on the Local Area Network LAN screen Phone Systems If you operate a phone system in your local network use this screen to configure access to your phone Settings Network and Connections Phone Systems gt If your phone is connected to a phone system select what type of phone system it is e g Gigaset T500 300 The phone is connected to a Gigaset T500 PRO or Gigaset T300 PRO Call Manager If your phone is connected to a phone system you can decide how to handle incoming and outgoing calls for d
47. ons GmbH at cost price within three years of purchasing the product Please use the contact details provided at www gigaset com service Your Gigaset unit includes Open Source software which is subject to Common Public License The corresponding source code can be downloaded from the internet at www gigaset com opensource The corresponding source code can also be requested from Gigaset Communications GmbH Please use the contact details provided at www gigaset com service Your Gigaset unit includes the Fraunhofer FDK AAC Codec Library for Android The corresponding source code can be downloaded from the internet at www gigaset com opensource 41 Index Index A D Activating DTMF using a function key 33 DECT handset registering 005 9 Attributes LDAP database 32 DACP SEVEN oirre sne a tendo ads 9 AUGIO gu ality iecerei imiia i 23 Diagnostic information Auto provisioning PCAP lOg9iN Qi siseeiiacrenieeakr eaa 38 configuration settings 05 35 SVSCEIM 1O Gus cree daria S 37 Automatic configuration Dialling COd 0 ccc cece cece nee e eee 26 Of VOIP ACCOUNTS cc405ncetseeeed vid cies 21 Dialing PlANS sai cicdectseor sive deiteedeaes 20 27 B DiffServ Differentiated Services 17 Directory BLF Busy Lamp Field 33 LOAP oeeie 30 BLF assigning a function key 33 QAI GS rena rota E TE E trade attested 29 Busy Lamp Field
48. oxy should be used Always All signalling and voice data sent by the phone is sent to the outbound proxy Never The outbound proxy is not used If you leave the Outbound server address field empty the phone does not respond to the selected mode and operates as if Never were selected Outbound server address Enter the DNS name or the IP address of your provider s outbound proxy With many providers the outbound proxy is identical to the SIP proxy Outbound proxy port Enter the number of the communication port used by the outbound proxy The default port is 5060 22 Telephony DTMF in VoIP connections To send DTMF signals via VoIP you must first define how key codes are to be converted into and sent as DTMF signals as audible information via the speech channel or as a SIP Info message Ask your provider which type of DTMF transmission is supported Automatic negotiation of DTMF transmission You have the following options gt Ifyou activate the Yes option the phone automatically attempts to set the appropriate DTMF sig nalling type for the current codec for each call gt If you activate the No option you can use the other options to specify the DTMF signalling type Send settings for DTMF transmission Audio As audible information in the voice channel i e it is not known which key has been pressed RFC 2833 As a value key pressed in an RTP packet SIP Info As an SIP Info message The value key pressed
49. phony CONNGUIING rererere iina aea 11 21 IP address assigning automatically 9 MANO e e a N 12 51 1d EEEE O E E E EE TEE 9 K Kundenservice 0 cece cece eee tence ees 39 L LAN as paaieceecsouaban cana sev adere adda samen 9 LAN SettingS cece cece cece eee eees 14 Language hives Lon asgmeitalonarenaeeesornonaiee 9 for Web configurator 005 12 LDAP number filter 31 Salc Ralea arose eoria a bieeasaa sewes 30 Server DOLE presari i oisnean 30 LDAP Lightweight Directory Access Protocol ccc cece cence ees 30 LDAP attributes 32 2ccscoilsavenieeaiwei eons 32 LDAP contacts in display 04 30 LDAP Te 258 csahaietotensauasaaeteubedabaaee 31 LDAP Server 0 ccc cece cee e cence nnees 32 Local network connecting to 9 VOUCSDEGKEN sc oncsasnacaswecamandsaseenusannens 4 M Menu tree Web configurator 13 Messaging VOICE asses tig anedaseedeenasaaeucteaar ones 28 MICKOD DONE seirer rasaire aaue aa 4 N NAS SYSE Mear r r EAEE 7 A a TAEI E T EA 22 Network setting up via Web configurator 14 Network mailbox 0 cece cece eee 28 Network provider data 0 cece 22 Network SSID 0 cece cece cece cece e ees 10 Network setting up via Web configurator 14 Number filter LDAP 0 0 000 31 O OULDOUNG PrOXYs ssas inis eesscaia een sna eae 22 MOA Eer
50. relevant LDAP server scheme In order to be able to access attributes or define search filters you must know the attributes and their designation in the LADP server The majority of attribute designations are standardised however specific attributes can also be defined The Maxwell 10 supports the following attributes Attribute name In the directory Meaning givenName First name Name sn cn displayName Surname Name with which the entry is listed cn common name sn surname homePhone telephoneNumber Phone Home Private number telephoneNumber Phone Work Office number mobile Phone Mobile Mobile number mail Email E mail address facsimileTeleohoneNumber Fax Facsimile numer company o ou Company Company name street Street Street postalAddress City City or town postalCode Postcode Post code friendlyCountryName c Country Country Saving settings Click on Save to save your settings on this screen Function keys On this screen you can programme the function keys Settings Function Keys Your Maxwell 10 allows you to assign frequently used functions or phone numbers to up to 100 keys so that you can access them with one key press All available function keys are shown below Programmable Keys gt Click on Add to add a new function key configuration or on Edit to change an existing Key The window for programming the Program Keys i Function Select Pa
51. rk Orbit selected key will open Park Orbi gt Select the required function from the oe ae oe Key function list Call Divert DTMF Phone Number None 32 Function keys Park Orbit This function key is used to park a call The participant hears the hold music This function key allows you to transfer calls within a group which share a common line It will be configured on all extensions for the group The Park Orbit keys on all extensions flash if a call has been parked on an extension The call can be picked up on any extension by pressing the key This function is only available if your telephone is connected to a Gigaset phone system and the number has been assigned to a group The function key can also be assigned using the phone sys tem gt Select the required connection and enter the Phone number of the shared line gt Enter a name for the key Speed Dial Assigns the speed dial for a phone number to the function key gt Select the required connection and enter the Phone number that should be selected using this function key gt Enter a name for the key BLF A function key that is configured as BLF Busy Lamp Field indicates the status of a shared line It will be configured on all extensions for the group The keys will flash on all extensions if a call comes in and light up if the line on any extension is busy You can accept an incoming call if you have set the Directed call pickup code This func
52. s 35 handset corded cece cece eee e es 4 FESTONO aanerer ETE 35 HOMI erresen A aes 4 Fileserver enen 7 NOdCSClissuss enatcaseods aE 4 Eter LDAP caitcaccncaserddeneanaawedaoos acne 31 AN cesats arena aceon a otaee ait ote 4 Firmware update Ores Te er E ere ete Pint re ee 4 AULOMAUC sic ou estasae erases sees 36 PG Or LAN POE s22ccssascesdosasnseendess 4 manual sssaaa eeea 37 power supply unit cece ee eee 4 Firmware version 0c cece cece cent eens 38 Os oe ete eee E PE ere eee ee eae 4 Function key Contact with liquid 0 cee eee 40 Be areas yaaa uaa sean oe atin 33 Counting accepted calls 005 23 CAWWOINGIL ccccsiuncnedunnganns aoaeenean eee 33 Counting missed calls cece aes 23 DIMP eseteire EEA 33 COUN Y oendaa a a a aaa 26 Park F OrDIT aean ota Ene 33 Counts for missed and accepted calls 23 SHEE didal erreira a a erak 33 Function keys programming 32 42 G GALC WAY vis ce nama nasdakciansee eee EEE AA 7 Getting started soscaire ccc cece cence eens 9 Gigabit SWITGIN esere errie aa 7 Gigaset 1500 serari rrine aE EEEE 16 E a EEE TAE EAT EE L A TEE 41 H NETA AE A crt tt ene rear T T 4 Headset uni Aace neiaa T 4 Headset ERS arrrirnidne erae eaten 4 HTTP server ODE AUN E E 16 ICE Interactive Connectivity Establishment cece cece ees 18 Insert SD Card i ieee enine ue iveiieessaede aes 5 Internet tele
53. shes a connection with the standard telephone network In this scenario you must manually configure the VolP accounts for your phone You can create up to 12 VolP accounts on your phone First steps First steps For information on unpacking and installing the device please refer to the Maxwell 10 Installation Guide Your device will start automatically as soon as it is connected to the mains power supply Please be aware that if the device is powered by PoE Power over Ethernet it is supplied with power as soon as it is connected to an Ethernet switch with PoE functionality Setting the language gt On the Start screen tap on to open the list of available apps Select Ex Settings gt Scroll down and select Language amp input Tap on Language Select your desired language Registering the handset DECT If you use a DECT handset you need to register it on the phone gt Install the handset as described in the Installation Guide and place it in the cradle in order to charge the battery gt On the Start screen tap on to open the list of available apps Select Ex Settings Select KJ DECT gt Tap on Register DECT Handset The registration process may take some time If the reg istration is successful a message is output Register DECT Handset Touch here to register Dect Handset Establishing a connection to the local network Your phone must be connected to the local network
54. te cin eee eae seas 40 CANS tiauateariap aude nek ptaisuehe ag iceaa tease aadut das Tage osuee asain ea beens See ied 40 CON tACT WiC ON o EEEE yanks ati EE ae E nl een eae ee T ae eee areas 40 SDCCIICAUIONS pa i552 tutes duns a dace tae neta sted ae tad ented ole sade saneueserece 40 Open Source SoftWare serriscrreriscisii isci edini isn ea ieee edaks 41 General re tee eee eE Er ne ar E E E A nee ne Cae ee eee EEEE A 41 Information on license rights and copyright cece cc cece eee e eee e nee ee eens 41 INGO see olecsienis 640s A E eases bares erin bee oe Gees E ees trae eet 42 Overview Overview Front Camera Camera Status LED Microphone Loudspeaker Connectors LAN PoE PC USB headset camera mouse keyboard Se amp HDMI projector TV Handset Headset EHS Headset Power Supply Unit 2 N 12 V Oo O EHS e 9 oo m e gh O RES Overview SD card In order to extend the internal memory and store personal data images videos or music you can insert a microSD card not included into your phone gt Open the left cover on the back of the device E gt Insert card PJ gt Flip card slot downward f3 gt Push backwards until it clicks into place f gt Insert fingernail into the slit on the card slot and pull card slot forwards PB gt Flip card slot upwards KJ gt Close cover FA Overview Display key
55. that the SIP proxy uses to send and receive signal ling data SIP port Port 5060 is used by most VoIP providers Registration server Enter the IP address or the DNS name of your registrar server The registrar is needed when the phone is registered It assigns your SIP address username domain to the public IP address port number your phone uses to log in With most VoIP providers the registrar server is identical to the SIP server Example reg myprovider de 21 Telephony Registration server port Enter the communication port used on the registrar Port 5060 is used in most cases Registration refresh time sec Enter the time intervals at which the phone should repeat the registration with the VoIP server SIP proxy a request will be sent to establish a session The repeat is required so that the phone s entry in the tables of the SIP proxy is retained and the phone can therefore be reached The repeat will be carried out for all activated VoIP phone numbers The default is 180 seconds If you enter 0 seconds the registration will not be repeated periodically Network provider data The phone needs to know its public address in order to receive caller voice data The SIP protocol recognises the following options The phone requests the public address from a STUN server on the Internet Simple Transversal of UDP over NAT STUN can only be used with asymmetric NATs and non blocking firewalls The phone does not direct the
56. tion is only available if your telephone is connected to a Gigaset phone system and the number has been assigned to a group The function key can also be assigned using the phone sys tem Enter the Phone number for the shared line gt If you wish you accept calls with the key enter the Directed call pickup code For a Gigaset phone system this code is 8 gt Enter a name for the key Call Divert Assigns a call divert to the function key Select the connection for which the call divert should apply and enter the Phone number to which the calls should be diverted The call divert set up here applies to all calls To configure different call divert rules use the screen Settings gt Telephony gt Call Divert p 25 gt Enter a name for the key DTMF Assigns a number to the function key that is dialled using DTMF This is required for example for querying and controlling certain network mailboxes via digit codes or for remote operation of the local answering machine gt Enter the Phone number that should be dialled using DTMF signalling gt Enter a name for the key None Nothing assigned gt Click on Save to accept the key assignment You will now be returned to the Function Keys screen where you can programme more keys Saving settings gt Click on Save to save the settings on this screen 33 System settings System settings You can create the following settings in the System menu Define th
57. ware updates are available from the Gigaset server profile gigaset net device so you can ensure your phone is always up to date You can find the current version of your firmware on the Device sta tus screen p 38 You can update your phone automatically or manually Your provider for Internet telephony can also deliver updates for the phone firmware and or for the profile of your VoIP account Any PC connected to the phone will not be able to access the local network and the Internet during the firmware update Settings gt System Firmware Update Updating firmware automatically Data server profile gigaset net device Update Firmware Automatic check for software updates gt Select Yes for Automatic check for software updates to search for new firmware updates gt If you use another update server enter the Web address for the automatic update search in the Data server field gt Click on Update firmware to start the search and to load the new firmware Saving settings gt Click on Save to save your settings 36 System settings Updating manually gt Download the new firmware from the Internet onto your PC and then open the firmware update screen User defined firmware file firmware zip gt Click on Browse and select the file from the file system on your PC gt Click on Load to start the update process When the firmware update is started the device first checks whether the prerequ
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