MI BlackBerry - Password Policy FAQs
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1. FAQ BlackBerry Passwords Q Why is the Department of Information and Communications Technologies implementing passwords on Marine Institute Blackberries A We wish to improve the security of university and personal information that may be contained on such devices as required by Memorial University Privacy policy http www mun ca policy site view index php Privacy and the Government of Newfoundland and Labrador ATIPPA legislation In the event of such a device being lost or stolen the presence of a secure password will help protect any data contained on the device Personal and potentially sensitive information can be exposed through a lost Blackberry Q When will the new password policy go into effect A The policy will come into effect on Marine Institute Blackberries October 5 2009 Q Once the policy is implemented what will I as a user see A Once the password policy is in place Blackberry users who do not currently secure their device with a password or have a password that does not meet the policy s password format will be immediately prompted to enter a new password Under the new policy your Blackberry will lock itself automatically once the security timeout has elapsed currently set to 15 minutes or the Blackberry has been placed in its holster Note that you do not need to unlock your phone to answer phone calls and although not the default you can set the Blackberry to allow outgoing calls while locked instructions2. vary by model so consult your user manual Q Can I disable the password requirement A No This policy is a requirement and thus can not be disabled by the end user Q What are the password requirements A Password must have a minimum length of 6 characters and can be any characters on the keyboard Q Can I adjust the security time out A Yes The default security timeout is set to 15 minutes this is the maximum value This value can be altered by the end user Q What happens if I forget my password A ICT can assist with a password reset Please contact our Help Desk at 778 0628 Q What happens if I get my password wrong 10 times in a row A 10 failed attempts in a row will cause the Blackberry to be reset to factory default setting and information wiped The ICT department can restore wiped information
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