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CenturyTel of Southern Alabama d/b/a CenturyLink General

1. Per Location Per Month eae Initial Bundle 2 through 10 bundle g All Terms Month to One Year Two Year Three Month Term Term Year Term All Exchanges 55 00 35 00 30 00 27 50 25 00 4 Core Connect 2 LITE Per Location Per Month Beans Initial Bundle 2 through 10 bundle g All Terms Month to One Year Two Year Three Month Term Term Year Term All Exchanges 60 00 35 00 30 00 27 50 25 00 Only available after expiration of a TDP when customer does not renew or select a new TDP Effective 12 26 14 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 3rd Revised Page 63 4 13 15 Packaged Services MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 12 Simple Choice Unlimited A Description Simple Choice Unlimited is a package of features available to residential customers which includes any technically available custom calling features and voicemail a flat rate access line and unlimited long distance voice usage B Terms and Conditions 1 1 A customer may select an unlimited number of compatible services and features from the Custom Calling Features All terms and conditions as specified herein shall apply Nonrecurring charges do not apply for transactions involving additions deletions or changes to the services features requested as part of Simple Choice Unlimited However appropriate nonrecurrin
2. 2 Rate Flat Rate Community Community Premium Premium Exchange Group LATA Calling Scope Residence Business Residence Business Community Plus and Premium Block of Time only Red Level 2 Montgomery Andalusia 6 12 8 27 20 62 30 77 Florala Gantt Odd Red Level Wing Samson 1 Montgomery Geneva 4 12 2 77 18 62 25 77 Hartford Samson Scottsboro 1 Huntsville Scottsboro 4 12 2 77 18 62 25 77 Section Skyline Section 1 Huntsville Section 4 12 2 77 18 62 25 77 Scottsboro Skyline Skyline 1 Huntsville Skyline 4 12 2 77 18 62 25 77 Scottsboro Section Slocumb 1 Montgomery Dothan 4 12 2 77 18 62 25 77 Midland City Slocumb Wicksburg 1 Montgomery Dothan 4 12 2 77 18 62 25 77 Midland City Wicksburg Denotes Bell Independent Exchange 0 Grandfathered to existing customers at their present location CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Effective 11 01 15 Alabama Section 3 1st Revised Page 42 LOCAL EXCHANGE SERVICE S3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d 3 16 4 CenturyTel Local Calling Plans LATA Wide Plan Exchanges Cont d Montgomery LATA Exchanges Abbeville Andalusia Ariton Banks Brantley Brundidge Clio Columbia Daleville Dothan Dozier Echo Elba Enterprise Forest Home Gantt Geneva Georgiana Greenville Hartford Headland Kinston Louisville Luverne McKenzie Midland City New Brockton Newton Newville Opp Ozark Red Lev
3. Obtain the V and H coordinates for each rate center Obtain the difference between the V coordinates of the two rate centers Obtain the difference between the H coordinates Divide each of the differences obtained in b by three rounding each quotient to the nearer integer Square these two integers and add the two squares If the sum of the squares is greater than 1777 divide the integers obtained in c by three and repeat step d Repeat this process until the sum of the squares obtained in d is less than 1777 The number of successive divisions by three in steps c and d determines the value of N Multiply the final sum of the two squares obtained in step d by the multiplier specified in the following table for the value of N proceeding Minimum N Multiplier Rate Mileage 1 0 9 2 8 1 41 3 72 9 121 4 656 1 361 5 5 904 9 1 081 6 53 144 1 3 241 The difference is always obtained by subtracting the smaller coordinate from the larger coordinate Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 17 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d b Determination of Airline Mileages Cont d 1 To determine the rate distance between any two rate centers proceed as follows Cont d f Obtain square root of product in e and
4. Cont d c has a new project investment of at least 5 million and will employ at least fifty 50 full time new employees within eighteen 18 months of the date the project is placed in service or d whose expansion project has an investment of at least 2 million and will employ at least twenty 20 full time new employees within eighteen 18 months of the date the project is place in service The Approved Company must either pay employees an average full time hourly wage of at least 8 per hour or an average total compensation for full time paid employees which is at least equivalent to 10 per hour to be eligible for discounts under this Price list Should the Authority waive the minimum investment requirement when the project will be located in an area of the State which the Authority determines to be in an economically distressed area that Approved Company will also be eligible for discounts under this Price list For the purpose of Option Two of this Price list a new employee includes only those individuals who have not previously been employed by the Approved Company in Alabama will be employed at the project site and will be subject to the personal income tax imposed by Section 40 18 2 of the Code of Alabama upon commencement of employment at the site In order to quality under Option Two of this Price list the Approved Company will be required to certify that it has met the requirements of this Price list offering as
5. GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d 2 4 6 Service Performance Guarantee Cont d b Residence Cont d 5 The credit will not apply to out of service conditions resulting from a Willful neglect misuse or abuse by the customer b Problems in the customer s premises equipment or in the customer s inside wire c Natural disasters labor difficulties governmental orders civil commotions general network failure cable cuts affecting more than 5 of the Company s customers or circumstances beyond the control and or knowledge of the Company d Temporarily or permanently discontinued service due to nonpayment of bills 2 4 7 Late Payment Charge A Late Payment Charge of 4 0 of the unpaid balance or 7 00 whichever is greater will be applied on each residence subscriber s bill for regulated charges and a Late Payment Charge of 4 0 of the unpaid balance or 11 00 whichever is greater will be applied on each business subscriber s bill for regulated charges The Late Payment Charge is applied to the total unpaid amount carried forward and is included in the total amount due on the current bill CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 2 Original Page 25 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d RESERVED FOR FUTURE USE CenturyTel of Southern Alabama d
6. MISCELLANEOUS SERVICE ARRANGEMENTS 13 1 Provisions for Circuits Connection Stations Cont d 13 1 1 General Cont d d Mileage Charges 1 Between locations on different premises within the same exchange Monthly Rate For each quarter mile or fraction thereof airline measurement per month 5 00 2 Between locations in different exchanges Private Line Mileage Charges Apply See Private Line Service and Channels Price list 3 Mileage charges are computed separately for each station circuit and other circuits of like character such as for bells or gongs 13 2 Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Page 3 MISCELLANEOUS SERVICE ARRANGEMENTS 13 3 Subscriber Transfer Service 13 3 1 General a Subscriber transfer service is an arrangement which enables a customer to have calls incoming on one line transferred to a second previously designated line at a different location when there is no one available to answer on the first line The transfer arrangement is restricted to business or domestic establishments on the same or different premises of the same customer his representatives and associates or to members of the customer s immediate family b Subscriber transfer service may be used only in connection with one party line service C When subscriber transfer service is established between
7. c seceeeeeeeeeaeeeeeeeeeeeeeeeaeaaeeees S6 7 Advance PayMment ccceccceeeeeeeeeeeeeeeaeeeeeeaaeeeeeeaaeeeeeaaaeees S2 18 Advanced Credit Management 2 ccccceeeeeeeeeeeeeeeeeeeaeaaeeees S2 24 Alabama Relay Center Restrictions c seeeeeeeeeeeeeeneeees S2 5 Allowance for Interruptions cc cceeeeeeeeeeeeeeaeeeeeeeaneeeeeeaaee ees S2 21 Alternate Directive Listings ccceeeeeeeeeeeaneeeeeeaaeeeeeeaaee ees S6 9 Application for Service ccceccecccececceeeeeeceeceeeeeceseeeeeeseseseeseeeaees S2 7 Application of Rates Business and Residence 0 S2 8 Service Charges cceeececeeeeeeeeeeeeeeeeeaeeaeeteeeeeeeeeaeaaeeeeeeeees S4 Application of Rates for Business and Residence Service S2 8 Attachments Pole Attachment Rental nesese S5 1 Automatic Access LINS osser aa eE S3 2 Availability of Facilities seneco onni S2 5 Basic Termination Charge ccccccceseeeeeeeeeeeeeeaeeaeeeeeeeeeeeeaea S4 2 Big Deal Calling Services ccceececccseeeeeeeeeeeeeeaeeeeeeeeeeeeeeeaes 13 21 Billed Number Screening BNS 13 37 Broadcast of Recording of Telephone Conversations S2 2 Business Designations ceeecceeeeeeeeneeeeeeeaeeeeeeeaaeeeeeeaaeeeeeed S6 3 BUSINESS LIStNgS cr oeei irao ieii iiia EEEE A EENAA S6 2 Business Rate Application cceeccceeeeeeecneeeeeeaaeeeeeeaaeeeeees S2 8 Caller ID Extra cnt t
8. 1 Emergency requests from official emergency agencies when the request is received on an agency line from agency personnel 2 Emergency requests in which the caller identified that the request is to 1 an official public emergency agency 2 an emergency medical number or 3 a privately endowed and operated suicide drug alcohol or runaway crisis reporting center 3 Requests in which the operator encounters a trouble condition or has reason to believe a trouble condition exists 3 9 2 Charges a Verification A charge of 2 50 applies each time the operator verifies a called line and hears voice communication Interruption A charge of 5 00 applies each time the operator interrupts a conversation that is in progress on the called line The charge is for the interrupt service and does not depend on whether the called party agrees to release the line and accept the call If an operator both verifies the condition of the line and interrupts conversation on the same request both charges apply CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 3 2 Revised Page 22 LOCAL EXCHANGE SERVICE 3 10 Directory Assistance Service S 3 10 1 General See CENTURYLINK LOCAL TERMS OF SERVICE DIRECTORY ASSISTANCE SERVICES for the terms and conditions for local long distance and national directory assistance 3 10 2 Rates and Charges Charge Per Ca
9. SSI System 100 Answerer The Answerer is jacked into the telephone line and separately connected to the Communicator It functions as an ordinary magnetic tape answering device by receiving messages at unattended telephones Rates Monthly Rate 0 45 Installation Charge 488 00 SSI System 100 Master Ring Signaler The Master Signaler plugs into an electrical outlet Since it is acoustically responsive to a ringing telephone it must be located in close proximity to the telephone and in the same room When the telephone rings the Master Signaler will cause a light customer provided which is plugged into the Master Signaler to flash Rates Monthly Rate 0 45 Installation Charge 61 00 The installation charges for the Portable Communications Terminal for the deaf may be paid in thirty six 36 equal payments over a three 3 year period Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 14 Original Page 3 AUXILIARY EQUIPMENT 14 2 Portable Communications Terminal for the Deaf Cont d 14 2 2 Rates and Charges Cont d a The following rates and charges are in addition to regular Cont d 4 SSI System 100 Remote Ring Signaler The Remote Signaler will cause a light to flash in a similar fashion to the Master Signaler However the Remote Signaler is activated by a signal sent by the Master Signaler through the electri
10. The service must be provided on all Automatic Access Lines in a group arranged for inward dialing Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 27 MISCELLANEOUS SERVICE ARRANGEMENTS 13 7 Direct Inward Dialing Cont d 13 7 1 General Cont d d Customer Provided Switching Systems must handle calls to all assigned numbers including those that are not currently used with specific stations Calls to numbers not currently used with specific stations must be routed by the customer to a recorded announcement referring the caller to another number The service is provided subject to the conditions and regulations specified in S15 1 for customer provided equipment A primary directory listing and additional listings will be provided in accordance with Section S6 of this price list under Directory Listings The rates and charges contained in Section 13 7 2 are in addition to the rates and charges for any other facilities or services provided by the Company in association with this service Trunks arranged for DID service may not be combined with trunk groups arranged to provided Direct Inward Outward Dialing service Overflow of calls between the two arrangements is not permitted CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 13 1st Revised
11. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 10 Optional Calling Plans Cont d 18 10 1 General Cont d b General Regulations Cont d 5 Suspension of Service Service will be suspended for causes other than those enumerated in Section S2 preceding only as a result of the suspension of the service with which associated 6 Continuity of Service In case of connection of an Optional Calling Plan for the same customer where Optional Calling Plan service has been disconnected at the same location less than two 2 weeks previously charges for the service will commence one day following the disconnect date of the prior service 18 11 Reserved for Future Use Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 38 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount Calling Plans 18 12 1 CenturyTel Easy Savings Plan for Residence a General CenturyTel Easy Savings Plan is an optional 1 0 and 0 Intrastate IntraLATA Long Distance Message Telecommunications Service offered only to Residence customers in CenturyTel exchanges Regulations This Plan provides discounts on CenturyTel Long Distance Message Telecommunications Service Intrastate IntraLATA calls to exchanges within the customer s LATA The Discounts apply when the customer meets the required monthly toll usage dollar amo
12. Reserved for Future Use COPTs shall not charge for local calls placed through the Alabama Relay Center a YS WwW CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 8 Original Contents Page 1 TELEPHONE ANSWERING SERVICE FACILITIES TABLE OF CONTENTS Page No 8 1 General Provisions 1 S8 1 1 Facilities 1 8 2 Rates and Charges 2 8 2 1 Billing to the Client 2 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 8 Original Page 1 TELEPHONE ANSWERING SERVICE FACILITIES 8 1 General Provisions 8 1 1 Facilities a The Company will provide facilities as outlined herein for telephone answering bureaus secretarial firms for their use in furnishing telephone answering service for customers to exchange services when they are absent or do not desire to answer their calls personally Main station and local private line terminations may also be provided where the customer contracts with a telephone answering bureau to receive all incoming calls or where the telephone answering bureau wishes to terminate administrative service for answering purposes only Outward Wide Area Telephone Service access lines or extensions there from may not be terminated in telephone answering equipment Extensions on Inward Wide Area Telephone Service access lines may be terminated
13. Section 3 Original Page 19 LOCAL EXCHANGE SERVICE S3 7 Employee Telephone Service Cont d 3 7 2 Rates Cont d C Employee Telephone Service as provided in 3 7 1 a above will not be applicable to 1 2 3 Long distance message telecommunications service Foreign exchange service An employee who has his telephone number nonpublished S3 8 Operator Assisted Local Calls S3 8 1 General a A charge will apply when the caller requests operator assistance and the call is completed within the local service area The call may be billed to the originating telephone credit card third number or collect The appropriate service charge as specified in S3 8 2 following will be applied to each completed call except 1 2 For calls to the Company for official telephone business For emergency calls to agency type telephone numbers such as to those agencies of the federal state or local government which have the capability and legal authority to provide aid in emergency situations and to any emergency medical number When the caller identified himself as being handicapped and unable to place the call due to his handicap When the caller advises he has had service trouble in reaching the terminating number Public Payphone Usage Surcharge In addition to any applicable Operator Handled Service Charge this surcharge applies to all completed Local and IntraLata long distance calls that are made from
14. Service 10 000 20 000 30 000 52 000 Business One Party Access Line 44 23 44 23 44 23 44 23 Residence One Party Access Line 20 05 20 05 20 05 20 05 1 Automatic Access Line First 4 lines each71 7073 1074 4575 75 5 10 lines each 71 70 73 10 74 45 75 75 11 20 lines each 59 20 59 95 60 65 61 40 Additional Lines each 46 65 46 80 46 90 47 05 Rate Group 5 Rate Group 6 Rate Group 7 Rate Group 8 Exchanges Exchanges Exchanges Exchanges Forest Home Andalusia Daleville Columbia Gantt Echo Enterprise Dothan Geneva Elba Headland Greenville New Midland Brockton City Hartford Opp Newton Kinston Ozark Slocomb Red Level Scottsboro Wicksburg Samson Section Skyline The rates above DO NOT reflect the Alabama Dual Party Relay System Surcharge of 15 as approved by the Alabama PSC effective January 1 1995 Docket U 3089 AL 15 15 S CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 04 12 12 Section 3 1st Revised Page 4 LOCAL EXCHANGE SERVICE 3 2 Monthly Exchange Rates Cont d 3 2 1 Local Exchange Service Cont d a Rate Group Schedules and Charges Cont d Automatic Access Line Refer to Section 1 Page 1 for classification of this access line Note Exchanges are placed into rate groups based on the number of access lines in the local calling scope b See Section S2 6 for rules and regulations providing for the regrouping of exchanges Centu
15. station charges for calls forwarded outside the local calling area These charges apply to all calls answered at the terminating station including person to person and collect calls even though such calls might not be accepted at the answering location CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Page 10 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13 5 2 Definitions Cont d Call Trace 57 allows a customer to automatically activate a trace record of the last incoming call By activating Call Trace 57 the customer automatically authorizes CenturyTel to store the results of any and all traces initiated by the customer in the Telephone Company s switching office and to release the results of such traces directly to the customer s serving law enforcement agency upon a further request by the customer The results of such traces will be released to the appropriate law enforcement agency only upon such a further request by the customer The trace record will provide only the incoming telephone number and no way identifies the person s actually placing the call s The customer acknowledges his her understanding that under no circumstances will trace results be provided directly to the customer The customer must contact the Company within ten 10 days after activating Call Trace 57 or the trace record will automatically
16. 02 01 07 Section 12 Original Page 49 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d g Optional System Features Cont d Proprietary Set Interface This interface provides capability to connect business sets to Centrex When Display sets are used this will allow the activation where available of calling number display intra business group only call announce and visual message waiting indication Recorded Announcement This feature routes calls to a recording may be customized at the Telephone Company s Central Office Speed Call Long List System This feature allows members of a customer business group to share a common speed call list of thirty 80 members The first list is included in the Series 2000 package rate This rate is for an additional list not to exceed eight 8 lists Station Message Detail Recording SMDR This feature provides an SMDR formatted type record of chargeable and nonchargeable calls for each customer group Stop Hunt This feature uses a code which allows the hunting process to stop when a particular line is reached in a hunting sequence Terminal Make Busy This feature uses a code to make a specific terminal or groups of terminals in a hunting group look busy Tie Facility Access This feature provides access to and from an InterLATA or IntraLATA tie facility Effective 02 01
17. 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 46 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 2 Enhanced Service Provider ESP Services Cont d a ESP Services are offered by the Telephone Company Cont d 6 Queuing This service provides customers subscribing to Automatic Access Lines or Centrex lines arranged in a multiline hunt group the capability to equip that group with a queuing feature Calls made to a multiline hunt group equipped with the queuing feature will complete immediately if there is an idle terminal in the hunt group However if all terminals in the hunt group are busy the call is placed on queue and waits its turn to be served User Transfer This service provides the ability to temporarily hold an established call originate another call to a third party and then transfer the first call to the third party When a call has been transferred the original line trunk is cleared to place or receive another call Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 47 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 3 ESP Client Services a ESP Client services are offered by the Telephone C
18. 1 Subsequent line additions will be rated under a new contract or an addendum to an existing contract based upon the remaining period of the initial contract Reserved for Future Use If a customer requests an upgrade or downgrade of an existing Feature Package e g from Feature Package 1000 to 2000 from Feature Package 3000 to 2000 etc his existing per line contract rate will be changed to reflect the new Feature Package rate The new contract rate will apply for the duration of the existing contract period Data Base Program charges will apply CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 9 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 2 Conditions Contd t Subsequent Additions Deletions and Changes Cont d 4 The contract period for Centrex Digital ISDN Centrex Optional Features is based upon the initial contract period for the Centrex Digital ISDN Centrex System Subsequent additions of Optional Features will be rated under a new contract or an addendum to an existing contract based upon the remaining period of the initial contract u Termination Liability In the event CentraNet Digital ISDN CentraNet service is terminated by the customer prior to completion of the initial contract period the customer shall be liable for early termination charges
19. 2 12 Facility Relocation Cost Recovery Fee 42 S2 13 Natural Disaster Relief for Customers 42 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 1 2 1 Application GENERAL REGULATIONS a The regulations specified herein are applicable to all communication services offered in this price list by CenturyTel of Alabama LLC dba CenturyTel known herein as CenturyTel of Southern Alabama dba CenturyLink hereinafter referred to as the Company Additional regulations where applicable pertaining to specific service offerings accompany such offerings in various sections of this price list 2 2 Limitations and Use of Service 2 2 1 Use of Customer s Service a Telephone facilities are furnished for the use of the customer employees agents or representatives of the customer or members of the customer s domestic establishment except in connection with semipublic telephone service and except as the use of the service may be extended in addition to other service which may be separately ordered patrons of hospitals or of hotels members of clubs students living in quarters furnished by schools colleges or universities to persons temporarily subleasing a customer s residential premises or to tenants living in retirement complexes Reserved for Future Use In view of the fact that the customer has exclusive control of his communications ov
20. 3 2 Monthly Exchange Rates Cont d 3 2 1 Local Exchange Service a Rate Group Schedules and Charges Class and Grade of Service Business One Party Access Line Residence One Party Access Line Automatic Access Line First 4 lines each 5 10 lines each 11 20 lines each Additional Lines each Rate Group 1 Rate Group 2 Exchanges Exchanges Banks Ariton Dozier Louisville Rate Group 1 0 600 38 45 20 05 60 57 60 57 50 52 40 42 Rate Group 2 601 1 300 40 15 20 05 63 62 63 62 52 92 42 22 Rate Group 3 Exchanges Brundidge Brantley Clio Rate Group 3 1 301 2 000 41 80 20 05 66 57 66 57 55 27 44 02 Rate Group 4 2 501 4 200 43 60 20 05 1 69 82 69 82 57 87 45 92 Rate Group 4 Exchanges Abbeville Georgiana Luverne McKenzie Newville The rates above DO NOT reflect the Alabama Dual Party Relay System Surcharge of 15 as approved by the Alabama PSC effective January 1 1995 Docket U 3089 AL 15 15 S CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 4th Revised Page 3 LOCAL EXCHANGE SERVICE 3 2 Monthly Exchange Rates Cont d 3 2 1 Local Exchange Service Cont d a Rate Group Schedules and Charges Cont d Rate Rate Rate Rate Group 5 Group 6 Group 7 Group 8 Class and Grade of 4 201 10 001 20 001 30 001
21. Calls made to the specified areas should be dialed by the customer on a station to station sent paid basis without the assistance of a Telephone Company operator Any 0 or 0 call to an exchange that was toll prior to CenturyTel Local Calling Plans implementation will be billed as an intraLATA operator assisted toll call regardless of whether the originating customer subscribes to a CenturyTel Local Calling Plans option or not Grandfathered to existing customers at their present location Effective 11 01 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 1st Revised Page 34 LOCAL EXCHANGE SERVICE 3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d 1 3 16 2 Regulations Cont d h Calls made to the specified areas should be dialed Cont d 0 calls made to exchanges that were local or flat rate EAS prior to CenturyTel Local Calling Plans implementation will be billed at the local operator surcharge for the type call being made plus 25 CenturyTel Local Calling Plan service will not be offered in connection with Public Telephone Access Service WATS Feature Group A or Foreign Exchange services However Centrex customers may subscribe to the Basic Calling and Community Plus Options Vacation Number Reservation Reference Section S2 3 is not available to customers subscribing to the CenturyTel Local Calling Plans For the purpose o
22. CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Page 3 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 2 Responsibility of the Customer Cont d C Customer provided telephones may be connected to Con d 2 Non chargeable Operator 911 Emergency Service where available and 800 877 888 numbers must be able to be made without a coin deposit with no time limitation Directory Assistance calls will be charged at the charges specified in Sections S3 and S18 of the price list 3 The appropriate emergency number Operator 911 must be clearly posted at each location of a customer provided telephone 4 The telephone number of the line and operating instructions must be displayed on each customer provided telephone 5 Local Telephone Directories must be provided at each location of a customer provided telephone 6 Must clearly display information consisting of local address and telephone numbers where a caller can obtain assistance in the event that the customer provided telephone malfunctions in any way Must clearly indicate procedures for obtaining a refund from the customer and that the customer provided telephone is not being provided by the Company The Company is not responsible for refunds of coins deposited in customer provided coin operated public telephones 7 Cust
23. Channel facility and the network service accessed Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 5 10 1 DIGITAL NETWORK SERVICES Digital Channel Service Cont d 10 1 4 Regulations a Digital Channel Service is furnished subject to the availability and type of digital equipment located in a central office building owned or leased by the Company Service inquiries will be necessary to determine availability Special Construction Charges as specified in Section S5 of this price list may be applicable The 1 544 Interoffice Channel mileage as specified in Section S20 of this Price list will apply when a customer s request for Digital Channel Service is provisioned in a central office other than the customer s local serving wire center The customer may activate any number or combination of digital channels within the limitations as set forth in Section S10 1 4g Digital channels may be activated coincident with or at any time subsequent to the initial installation of Digital Channel Service Once activated a digital channel is subject to a minimum service period All Digital Channel Service capacity facilities must be terminated at a single equipment location on a customer s premises Digital Channel Service capacity cannot be split between premises or multiple locations within a premises When individual digital channel
24. Effective 02 13 14 Section 18 2nd Revised Page 30 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 6 Intra NPA Long Distance Directory Assistance Service C See Section 3 10 D Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 31 18 7 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE IntraLATA Long Distance Verification and Emergency Interrupt Service a General 1 2 Verification and Emergency Interrupt Service is furnished where and to the extent that facilities permit The customer shall indemnify and save the Company harmless against all claims that may arise from either party to the interrupted call or any person Verification a The Company furnishes Verification Service for the purpose of aiding subscribers with legitimate call completion problems Upon request the operator will verify and provide the line status condition of a subscriber line within the intraLATA calling area but outside the local calling area A subscriber originated request for verification of an intraLATA long distance number other than an emergency agency number is a chargeable verification request if a Company operator determines that the line is in use No charge applies if the line is out of order Emergency Interrupt Service a The Company furnishes Emergency Interrupt Service when a subscriber who has originat
25. General Customer Services Price List Alabama Section 10 Original Page 33 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 2 Conditions Cont d K B Channel and D Channel Configurations The B Voice Circuit Switched Data Channel B V CSD assigns voice and circuit switched data traffic to two B Channels of a digital local line The CSD mode operates at a maximum speed of 64 Kbps Switched 64 Kbps but may be used at a speed of 56 Kbps Switched 56 Kbps Data sent to interexchange carriers over B V CSD Channels in the CSD mode can be transmitted at either 64 Kbps or 56 Kbps Some interexchange carriers do not offer transmission at 64 Kbps The D Packet Switched Data Channel allows transmission of packet switched data over a D Channel Subscription to a D Packet Service without subscription to B Channel Service is permitted Additional Telephone Numbers Up to two primary telephone numbers are provided with each activated Digital ISDN Single Line one 1 for each of two 2 channels If an additional telephone number is required on either channel an additional number charge applies for each additional number The additional telephone numbers are available at the rate shown in this section Additional telephone numbers may be published in the directory at the additional listing rates as found elsewhere in this price list Effective 02 01 07 CenturyTel of Southern Alabama d b a Century
26. N Signifies a new rate regulation or text O Signifies a rate regulation or text transferred to obsolete price list section R Signifies a reduction S Signifies matter already appearing in another part of the price list and repeated for clarification T Signifies a change in text but no change in rate or regulation The above symbols will apply except where additional symbols are identified at the bottom of an individual page TRADE NAMES TRADEMARKS AND SERVICE MARKS USED IN THIS TARIFF The following list of trade names trademarks and or service marks which may be used for services offered in this tariff are owned by CenturyLink Inc or a subsidiary of CenturyLink Inc and are used by CenturyTel of Southern Alabama d b a CenturyLink with express permission Trademark and service mark designations will not be listed hereafter in the Tariff However the laws regarding trademarks and service marks are applicable Trade names trademarks and service marks that are owned by CenturyLink Inc or a subsidiary of CenturyLink Inc cannot be used by another party without authorization CENTURYLINK CENTURYLINK CENTURYLINK CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Index 3rd Revised Index Page 1 INDEX Subject Section Page No Abusive Language Use Of 0 0 ceceeeeeeeeeeeeeeenaeeeeeeaneeeeeeaaaeees S2 5 Additional Listing Charges
27. Only 800 Service access lines 1 An Outward WATS service group is composed of all Outward WATS access lines of a single customer terminating in the same terminating system at the same premises 2 An Outward WATS IntraLATA Service group is composed of all Outward WATS IntraLATA Service access lines of a single customer terminating in the same terminating system at the same premises 3 A Combined 800 Service group is composed of all 800 Service access lines of a single customer arranged in Company central office equipment as part of a hunting arrangement 4 An intraLATA Only 800 Service group is composed of all 800 Service access lines of a single customer arranged in Company central office equipment as part of a hunting arrangement CenturyTel of Southern Alabama d b a CenturyLink Effective 02 01 07 General Customer Services Price List Alabama Section 19 Original Page 8 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 1 General Cont d c Chargeable Time 1 2 Chargeable time begins when the connection is made between the WATS termination and the calling or called termination Chargeable time ends when the calling termination hangs up However if the calling terminating does not hang up after the called termination hangs up then chargeable time ends when timing equipment in the network terminates the connection Total monthly usage is subject to a Minimum Average Time
28. See General Regulations Section S2 11 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 10 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 2 Conditions Cont d V Centrex Digital ISDN Centrex CCLASS 1 Custom Calling Local Area Signaling Service CCLASS is a group of Centrex Digital ISDN Centrex Service features offered to customers subscribing to Centrex Digital ISDN Centrex local exchange service The service is subject to available facilities and limited to central offices specifically equipped to provide such service Custom Calling Local Area Signaling Service features are applicable to calls placed to from compatible central offices offering the service Operator assisted calls will override these features for emergency purposes Nonrecurring charges are not applicable when Custom Calling Local Area Signaling Service features are provided at the same time as the Centrex Digital ISDN Centrex Service is initially established When features are added or rearranged on an existing line the Minor Software Change charge will apply All customer lines in Calling Number Identification Delivery serving areas will automatically be provisioned with Cancel Calling Number Identification Delivery Per Call service unless the customer orders Cancel Calling
29. The following B channel features are offered to the customer at no additional charge a Calling Number Identification is a standard feature within a system between an ISDN PRI Service and a Centrex System or between two or more ISDN PRI Services belonging to the same customer D Channel Back Up automatically takes over for a failed D channel in case of trouble This may be subscribed to as part of a 23B D Channel Back Up arrangement Call by Call Service Selection provides an option to the dedicated channel configuration by allowing channels to be configured to access multiple services on a per call basis With this feature separate facilities are not required for individual services such as DID DOD WATS 800 877 888 services and local switched access lines Clear Channel Capability allows the customer to transport 64 Kbps over the PRI channels with no constraint on the quantity or sequence of bits using the Bipolar with Eight Zero Substitution method of providing bit sequence independence O Effective February 23 2011 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as found in S10 5 5 of this Section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services w
30. This feature allows the attendant to talk to a called party destination without the calling party source hearing the conversation When the attendant releases from the call the source and the destination are connected CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 40 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d f Attendant Feature Package Cont d Serial Call This feature allows an attendant to extend a call to more than one station Speed Call This feature allows the attendant to dial frequently called numbers with an abbreviated number of digits A console can have one Speed Calling Short list one Long List and can be a user of a Long list Transfer This feature allows a call that is transferred by a station to an attendant to be queued on a first in first out basis Two Way Split This feature allows the attendant to talk privately to either the calling party or the called party Wildcard Key This feature allows any special feature normally available through the use of a feature key to be invoked through the Wildcard Key with the exception of ICI Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 41 CENTRAL OFFICE N
31. When any municipality charges collects or receives from the Company any license occupational privilege inspection or other similar tax or fee or any franchise fee or payment or any fee or payment similar in nature thereto for the use of the streets or other public places or any concession from price list rates on its telephone service whether such taxes fees or payments be expressed as a lump sum or as a flat rate or based on receipts or based on poles wires conduits or other facilities or otherwise so much of the aggregate amount of such payments and concessions as exceeds one 1 percent of the recurring local service municipality will be billed insofar as practicable pro rata to the customers receiving exchange service within the municipality Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 22 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d S2 4 6 Service Performance Guarantee a Business 1 If a business customer requests installation or repair of Company owned facilities used to provide exchange message toll private line or enhanced services offered under this price list and the installation or repair is not completed as agreed the customer will be eligible to receive a credit of 100 00 One credit per order or trouble report may be applied for the affected service to which the c
32. compatible equivalent equipment Emerging technology such as low bit rate voice multiplexing techniques may permit additional quantities of individual channels to be channelized on a single DS1 signal Equipment providing this capability does not generally assure compatibility between different manufacturers Some equipment may not be suitable for data transmission or tandem network line application Rates charges and availability of this equipment will be negotiated with the customer under a Special Service Arrangement When a customer s Digital Channel Service is interrupted due to any cause other than the negligence or willful act of the customer or the failure of the facilities provided by the customer a pro rata adjustment of the monthly charges involved will be allowed automatically for the service and facilities rendered useless and inoperative by reason of the interruption during the time said interruption continues in excess of twenty four 24 hours from the time it is reported to or detected by the Company except as otherwise specified in this Price list The adjustment shall not be applicable for the time that the Company stands ready to repair the service and the customer does not provide access to the Company for such restoration work Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 9 10 1 DIGITAL NETWORK SERVICES Digit
33. computed on airline measurements from the point where the secretarial line leaves the building in which is located the main line or private branch exchange switchboard to the place of location of the telephone answering firm except that in those cases where the secretarial line is bridged to the main line in the central office mileage charges are computed on the airline measurement from the location of the central office where bridged to the place of location of the telephone answering firm In cases where secretarial line service is provided from a foreign central office the facility between the central offices involved will be provided in accordance with Section S9 Foreign Central Office Service of the price list Monthly Rate For each quarter mile or fraction thereof airline measurement per month 5 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 8 Original Page 3 TELEPHONE ANSWERING SERVICE FACILITIES 8 2 Rates and Charges Cont d 8 2 1 Billing to the Client Cont d a The following mileage charges are billed directly by the Company Cont d 1 Secretarial Line Mileage Cont d a Line terminating directly in the telephone answering equipment Cont d i Where different buildings are involved Cont d Note In connection with the provision of a secretarial line where the client is located in a building other than that in w
34. d 4 Any qualifying business certifying that it is eligible for the waivers and discounts contained herein shall agree as a condition of receiving the waivers and discounts to provide proof satisfactory to the Company of its eligibility under Alabama Law Act No 87 573 Act No 93 851 or Act No 95 187 If any qualifying business certifying that it is eligible to receive the waivers and discounts set forth herein is subsequently determined not to be eligible for the benefits created by Alabama Law Act No 87 573 Act No 93 851 or Act No 95 187 as applicable for the Option chosen that business shall not be eligible for any waiver or discount under this Price list offering Upon such occurrence the business shall immediately cease to be eligible and may be required to provide deposits pay applicable service connection installation charges and pay the full undiscounted price list charges for any services received pursuant to this offering b Option One 1 For the purpose of Option One of this Price list offering the term private employer means a business or industry located within boundaries of an enterprise zone and operating a private for profit business For the purpose of Option One of this Price list offering enterprise zone means a geographic area which is economically depressed in need of expansion of business and industry and creation of jobs Rural enterprise zone means an enterprise zone located in a non MSA co
35. it furnishes The customer may not rearrange disconnect remove or attempt to repair any facilities installed by the Company Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 20 Original Page 13 PRIVATE LINE SERVICE AND CHANNELS 20 4 1 544 Megabit Service Cont d 20 4 1 Rates and Charges a The rates below are for 1 544 Mbps service furnished for private line intraexchange communications The minimum period for which service is furnished and for which charges are applicable is twelve 12 months Monthly Installation 1 1 544 Access Line First Airline Mile 200 00 750 00 Each Additional 1 4 Airline Mile or Fraction Thereof 30 00 2 1 544 Special Transport Each Airline Mile or Fraction Thereof 85 00 a A move charge equal to 1 2 of the 1 544 Access Line installation charge will apply for each customer location within a wire center where the 1 544 Access Line is moved b The rates above include automatic failure protection on all equipment located on Company premises c In addition to the above rates and charges the Network Access Establishment and Premises Visit Charge applies as specified in Section S4 of this price list for all requests for the same customer made at one time CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 21 Origina
36. or death to or injury of the customer or the customer s agent that may result from any installation or maintenance activity undertaken by that customer or the customer s agent The customer will save the Company harmless from any and all liability claims or damage suits arising out of the customer s premises inside wire activity CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 06 15 Section 2 1st Revised Original Page 38 Cancels Original Page 38 GENERAL REGULATIONS S2 7 Customer Premises Inside Wire Cont d 2 7 3 Violation of Regulations a Where Customer Premises Inside Wire is found to be causing network related harm the Company will promptly notify the customer of the violation and will take such immediate action as is necessary for the protection of the telecommunications network and Company employees b It is the customer s responsibility to discontinue such use and correct the situation causing the network harm C Failure of the customer to discontinue such use to correct the problem will result in suspension of the customer s service until such times as corrections are made S2 8 Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 2 Original Page 39 GENERAL REGULATIONS 2 9 Provision of Network Interface Device 2 9 1 General a The following rul
37. telephone dials the telephone number desired and the call is completed without the assistance of a Company operator or placed with an operator where facilities are not available for call completion or where for other service reasons operator assistance in completion of the call is necessary and the call is billed to the originating number Also includes Customer Dialed Calling Card calls where the person originating the call dials and completes the call without the assistance of an operator Operator Station to Station and Person to Person is that station to station service other than Dial Station to Station service Operator Station to Station and Person to Person is that service where the completion of the call or a request for any information or assistance for such call requires the assistance of an operator The CenturyTel Easy Savings Plan for Business applies to the message toll portion of the call and to the Operator Assisted Service Charges portion as specified in Section S18 3 a of this Price list CenturyTel exchanges Local and CenturyTel Local Calling Plan calls as specified in Sections S3 2 and 13 14 of this Price list do not apply to the CenturyTel Easy Savings Plan for Business Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 43 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount
38. time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Effective 01 01 11 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 1st Revised Page 50 Cancels Original Page 50 10 5 DIGITAL NETWORK SERVICES Integrated Services Digital Network Primary Rate Interface ISDN PRI Cont d S10 5 2 Regulations Cont d g During the initial term commitment period the customer may add PRI services at the same monthly rate specified in the customer s original term commitment If a customer discontinues other CenturyTel services and establishes ISDN PRI that utilizes the same facilities i e Digital Channel Service the nonrecurring charge associated with the ISDN PRI facilities DS1 facilities will be waived for the same quantity replaced by the ISDN PRI facilities to which the customer currently subscribes The nonrecurring charges associated with the ISDN PRI access portion of the new service applies in all instances The PRI Subsequent Activity Charge SAC is applicable for any changes to customer configurations after the initial installation The SAC is applicable per occurrence and not based on the number of trunks S10 5 3 PRI Features
39. 02 01 07 General Customer Services Price List Alabama Section 10 Original Page 12 DIGITAL NETWORK SERVICES 10 1 Digital Channel Service Cont d 10 1 6 Rates and Charges Cont d a Nonrecurring Charges Cont d 1 Nonrecurring charges are one time charges that apply Cont d b Service Change Charge This charge is applied per Digital Channel service payment plan and is associated with a customer request for modifications to an existing Digital Channel Service This would include activities such as but not limited to Change of associated channel assignment Additions of supplemental features Activate Deactivate Digital Channel Activations Activate Deactivate Service Activations Installation of Digital Channel Service These are nonrecurring charges associated with the work performed by the Company in connection with the physical installation activities involving central office and or outside plant facilities These charges apply at initial installation and for additions to existing service In addition to these charges the appropriate Service Ordering Charge will apply CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 13 DIGITAL NETWORK SERVICES 10 1 Digital Channel Service Cont d 10 1 6 Rates and Charges Cont d a Nonrecurring Charges Cont d 1 Nonrecurring charges are one time
40. 1 544 Megabit high capacity digital facility that transports Switched Data usage between the customer premises and the local serving central office on a channelized basis Switched Data Channel Access provides 24 digital channels that support data transmission only On a per channel basis the customer can transmit data up to 56 000 bits per second Standard Features 1 Data Line Security This feature prevents a call from being interrupted by override tones such as a Call waiting tone or other test or busy verification tests that would interrupt the flow of data CenturyTel of Southern Alabama d b a CenturyLink Effective 02 01 07 General Customer Services Price List Alabama Section 10 Original Page 18 DIGITAL NETWORK SERVICES 10 2 Switched Data Service Cont d 10 2 2 Description Cont d C Standard Features Con d 2 Intercom Dialing This feature allows customer group stations to complete calls to other stations without the assistance of an attendant by dialing a 2 through 7 digit number This feature is applicable to Centrex customer groups only and is restricted to the serving wire center only Direct Dialing This feature allows the user to place local and long distance calls without the assistance of an attendant by using the standard 7 through 10 digit dialing methods d Optional Features 1 Data Direct Connect This feature provides an automatic connection between a Switched D
41. 1000 plus the following features Automatic Callback Camp On Call Park Multiple Circular Hunting Data Line Security Multiple Classes of Service Saved Number Redial Speed Call Long List System and Uniform Call Distribution Centrex Feature Package 3000 Feature Packages 1000 and 2000 plus the following features Executive Busy Override Incoming Call Forward Off Hook Queuing Remote Access to Features Ringback Queuing Speed Call Long List Individual and Within Group Call Forward Centrex CCLASS Feature Package Automatic Busy Redial Automatic Call Return Call Block Special Call Acceptance Special Call Forwarding and Special Call Waiting Attendant Feature Package Access to Paging Autodial Automatic Recall Busy Verification Call Hold Call Park Call Selection Camp On Code Calling Line Termination Conference Console Activation of Call Forward Console Test Control of Trunk Group Access Control of Virtual Facility Groups Delayed Operation Display of Queued Calls by ICI Key Flexible Console Alerting Interposition Calls Locked Loop Operation Lockout Multiple Listing Directory Numbers Position Busy Priority Console Alerting Recorded Announcement Secrecy Serial Call Soeed Call Transfer Two Way Split and Wildcard Key CenturyTel of Southern Alabama d b a CenturyLink Effective 02 01 07 General Customer Services Price List Alabama Section 12 Original Page 18 CENTRAL OFFICE NON TRA
42. 15 11 13 15 12 13 15 13 13 15 14 13 15 15 13 15 16 13 15 17 Simple Choice Voice Mail Complementary Services Package Simple Choice LD 7 Cents Select Pak Business Assist Select Caller ID Extra Caller ID Plus Pure Broadband Bundle Prepaid Local Service Business Unlimited Primary Rate Interface PRI Bundle Core Connect Simple Choice Unlimited Economy Pak Plus Lite Economy Pack Home Phone II CenturyLink Business Bundle Second Line Bundle 13 16 Residence Customer Referral Program 13 16 1 Terms and Conditions 13 17 Two Way Voice Mail Interconnection Service 13 17 1 13 17 1 AL 15 15 S General Rates and Charges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Contents Page 3 MISCELLANEOUS SERVICE ARRANGEMENTS TABLE OF CONTENTS Page No 13 18 Call Line Identifier 65 13 18 1 General 65 13 18 2 Rates and Charges 65 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 Original Page 1 13 1 MISCELLANEOUS SERVICE ARRANGEMENTS Provisions for Circuits Connecting Stations 13 1 1 General a Extension service may be provided to a different premises in connection with all classes and grades of telephone service excluding coin telephone service The mileage charges as shown in 13 1 1 d will apply fo
43. 2 Kbps 56 Kbps f 64 Kbps SZ DR a b c d e a pama a ia eS wea 3 DS1 Service 1 544 Mbps ANAR charge as shown in S3 2 5 will also apply 9 00 18 00 18 00 18 00 18 00 18 00 28 00 28 00 28 00 28 00 28 00 28 00 55 00 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 17 DIGITAL NETWORK SERVICES 10 2 Switched Data Service 10 2 1 General a 10 2 2 Description a This Price list section contains the application definitions description regulations and rates applicable to Switched Data Service furnished by the Company where technological capabilities exist Switched Data Service is a network service which provides the capability for switched digital end to end data transport The customer may subscribe to Switched Data Service under one of the following service arrangements except when conditions specified in S10 2 4 j are applicable 1 Switched Data Individual Line Loop Extension An extended loop capability which transports Switched Data usage between the customer premises and the local serving central office Each Switched Data Individual Line Loop Extension provides one channel which supports data transmission only Each channel can transmit up to 56 000 bits per second or up to 64 000 bits per second depending on technology Switched Data Channel Access A
44. 20 2 Intraexchange Private Line Service Cont d 20 2 3 Channels for Piped Music Systems Cont d b Rates Cont d 2 Amplifiers Cont d Rates c 50 98 Lines Monthly Rate 24 95 Installation Charge 95 00 BTL Charge 275 00 d 100 200 Lines Monthly Rate 25 20 Installation Charge 105 00 BTL Charge 300 00 The Basic Termination Charge will be reduced 1 60 for each month of service 20 2 4 Channels for Program Transmission a General 1 The service and channels provided under this section are not furnished for the commercial transmission of communications between exchanges nor for the use in competition with any service by the Telephone Company or its connecting companies 2 Provision of all service described herein is subject to the availability of facilities and limitation in operating characteristics of the equipment b Rates 1 These services are furnished in accordance with the rates and regulations set forth in CenturyTel s Interstate tariffs CTOC F C C 2 and F C C 3 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 20 Original Page 8 PRIVATE LINE SERVICE AND CHANNELS 20 2 Intraexchange Private Line Service Cont d 20 2 5 Digital Data Service a Digital Private Line Service is furnished for intraexchange communications by the Company This service will be provided according to the regulations set for
45. 26 LOCAL EXCHANGE SERVICE 3 11 Rotary Line Service 3 11 1 General a Rotary line service provides means whereby calls made to the first number of a rotary group will be automatically completed over the first idle line in the rotary group If all lines are busy the calling party will receive the busy signal b This service is furnished only when the rotary numbers are available and only in connection with individual lines Cc See Section S6 for the regulations applicable to directory listings in connection with provision of main services on a rotary basis 3 11 2 Rates a The rate for each individual rotary line in use is the applicable monthly rate for individual line service in addition to the following rates for each rotary number The rate groupings are the same as those specified in Section S3 Business Residence Rate Group Monthly Rate Monthly Rate 1 14 00 14 00 2 14 85 14 85 3 15 70 15 70 4 16 60 16 60 5 17 40 17 40 6 18 25 18 25 7 19 10 19 10 8 19 95 19 95 Not applicable to rotary line service provided in connection with automatic access lines CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 3 Original Page 27 LOCAL EXCHANGE SERVICE 3 12 CenturyTel Dial DataLink Service 3 12 1 General a CenturyTel Dial DataLink Service is an enhancement to single line residential and single line business service that provides higher quali
46. 3 13 Work Performed Outside Regular Working Hours 14 2 3 14 Termination of Service 15 2 3 15 Ringer Limitations 15 2 3 16 Vacation Number Reservation 16 2 3 17 Reserved for Future Use 17 2 3 18 Prepaid Local Telephone Service PLTS 18 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 22 2015 Section 2 5th Revised Contents Page 2 GENERAL REGULATIONS TABLE OF CONTENTS Page No 2 4 Payment Arrangements and Credit Allowances 18 S2 4 1 Reserved For Future Use 18 2 4 2 Reserved For Future Use 18 2 4 3 Payment of Service 19 2 4 4 Allowance for Interruptions 21 2 4 5 Provision for Certain Local Taxes and Fees 21 S2 4 6 Service Performance Guarantee 22 S2 4 7 Reserved For Future Use 24 2 4 8 Economic Development Incentive Waivers and Discounts 27 2 5 Liability of the Company 34 2 5 1 Service Irregularities 34 2 5 2 Use of Facilities of Other Connecting Carriers 34 S2 5 3 Reserved For Future Use 34 2 5 4 Reserved For Future Use 34 2 5 5 Period for the Presentation of Claims 35 2 5 6 Service in Explosive Atmosphere 35 2 5 7 Defacement of Premises 36 S2 6 Movement of Exchanges Between Rate Groups 36 2 7 Customer Premises Wiring 37 S2 7 1 General 37 2 7 2 Responsibility of Customer 37 2 7 3 Violation of Regulations 38 2 8 Reserved for Future Use 38 2 9 Provision of Network Interface Device 39 S2 9 1 General 39 2 10 Slamming 40 2 11 Termination Liability 41
47. 34dB and the customer s length would be extended another 34dB from the U Repeater installation point Only one power module and U Repeater can be used per Digital ISDN Centrex line The customer s network access line is pre engineered to determine when the U Repeater power module are required The power module is designed to be used only with the U Repeater and the repeater can only be used with the power module CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 16 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 3 Features a Analog or Digital ISDN Centrex Service offers Feature Packages 1000 2000 3000 Centrex CCLASS Package or Attendant Feature Package and Optional Line and System Features at the rates and charges set forth in this price list Feature capabilities may vary depending on the host central office equipment Centrex Feature Packages 1000 2000 and 3000 may apply on a per line basis to analog phones connected to a digital Centrex line In addition Digital ISDN Centrex Service offers ISDN Station MBKS Basic MBKS Deluxe and 3000 Deluxe Packages Attendant Package Circuit Switched Data 1000 and 2000 Packages X 25 Enhancement Package and Optional Line and System Features at the rates and charges set forth in the price list Feature capabilities may vary dependi
48. 500 00 36 Month Term Commitment 600 00 500 00 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 57 DIGITAL NETWORK SERVICES S10 7 Business Assist 10 7 1 General a Business Assist provides an intra exchange digital facility between the customer premises and the local serving wire center and will be used by the customer to aggregate their telecommunication services onto a digital local loop It is an intra exchange service that can be utilized with other intra state services that provide transport between two or more central offices Business Assist includes 1 Exchange Dial Tone service e g exchange lines trunks 2 Digital Data Services 56 64 Kbps increments Business Assist is comprised of the following components Business Assist Facility Business Assist Digital Channels 1 Connection charges will be at the rates and charges specified in S10 7 6 of this price list 2 Business Assist is available in quantities of DS1 1 544 Mbps in increments of up to twenty four 24 DSO channels Term Payment Plans are available in quantities of 12 24 or 36 months At the expiration date of the customer s selected Term Payment Plan period the customer may continue service under a new Term Payment Plan or on a month to month basis at the 12 month Term Payment Plan Rates for service under these opti
49. 6 Original Page 3 DIRECTORY LISTINGS S6 2 Business Listings Cont d a Generally business listings consist of a name a designation Cont d Business additional listings may also be the bona fide names of individuals firms or corporations which the customer owns or controls or is duly authorized to and actually does represent b All listings of a customer s services which are located on the same premises must bear the same address except in the case of outside stations of PBX or Centrex systems when the address shown as the premise where the outside station is located S6 2 1 Business Designations a The designation in a business listing consists of a word or phrase abbreviated where necessary that describes the general nature of the customer s business Designations will not be used where the name under which the customer is doing business is sufficient to indicate the nature of the business The listing of an individual together with his title and the name of the business with which he is associated or represents in lieu of a designation of the general nature of the business is not permitted Likewise the listing of a firm or corporation followed by the name or name and title of an individual connected therewith in lieu of a business designation is not permitted Listings of clergymen physicians surgeons dentists veterinary surgeons professors government officials etc may for purposes of identification
50. 7769 7802 7741 7824 7881 7752 7801 7644 7638 7902 7599 7512 7768 7835 7736 7737 7813 7664 7732 7886 7824 7679 7692 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 24 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d 18 5 1 List of Rate Centers by LATA Cont d b Montgomery LATA Cont d Rate Center Nanafalia New Brockton Newton Newville Notasulga Opelika Opp Orrville Ozark Perote Pine Hill Pine Level Prattville Ramer Red Level Roanoke Rock Mills Samson Selma Slocomb Sweet Water Tallassee Thomaston Thomasville Troy Tuskegee Union Springs Union Town Vredenburgh Wetumpka Wicksburg 7889 7847 7828 7787 7600 7560 7897 7787 7808 7720 7879 7729 7689 7747 7904 7460 7453 7911 7747 7869 7881 7625 7828 7905 7771 7628 7685 7782 7886 7650 7838 2496 2086 2025 1993 2165 2126 2130 2394 2045 2106 2419 2176 2283 2201 2199 2177 2165 2076 2369 2002 2473 2199 2452 2437 2136 2153 2128 2452 2358 2250 2025 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 25 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between R
51. 83 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 3 Features a Centrex CustoPAK Basic Standard Services The services listed here are automatically included on every Centrex CustoPAK line and are the backbone of the Centrex CustoPAK offering Assume Dial 9 Allows the customer to place calls outside the group without having to dial the access code 9 Touch Tone Provides push button tone signaling for dialing calls and accessing services Rotary dial telephones are not compatible with Centrex CustoPAK Direct Inward Dial DID The ability of each member of the Centrex CustoPAK group to receive calls from outside the group directly to their station Direct Outward Dial DOD The ability of each member of the Centrex CustoPAK group to place calls to locations outside the group without first having to dial a 9 access code or use an attendant Distinctive Ringing Inside Outside Ringing This feature allows the user to distinguish between calls originating from within the Centrex CustoPAK group and Calls originated from outside the Centrex CustoPAK group Calls originating from inside the group will receive one 1 ring and calls originated from outside the group will receive a double ring Call Transfer All Calls The ability for a Centrex CustoPAK line to transfer an established incoming call to another line The transfer to line location may be inside the
52. AND FOREIGN CENTRAL OFFICE SERVICE DIGITAL NETWORK SERVICE N11 ABBREVIATED DIALING CODES CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING MISCELLANEOUS SERVICE ARRANGEMENTS AUXILIARY EQUIPMENT CONNECTIONS WITH CERTAIN FACILITIES AND OR EQUIPMENT SHARED TENANT SERVICES OFFERINGS RESERVED FOR FUTURE USE LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE WIDE AREA TELECOMMUNICATIONS SERVICE PRIVATE LINE SERVICE AND CHANNELS RESERVED FOR FUTURE USE EMERGENCY REPORTING SERVICE PROMOTIONS N CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 1 DEFINITION OF TERMS ACCESS LINE Automatic Access Line is a central office line that provides communications capacity between the serving central office and multiline communications switching equipment normally located on the customer s premises that is arranged in such a manner that the station user has no control over which access line is connected to the demarcation point for incoming or outgoing calls ALABAMA RELAY CENTER The Alabama Relay Center permits hearing and speech impaired users of Telecommunications Devices for the Deaf TDD to communicate with users of ordinary telephones Communications take place by relaying conversations voice to TDD and TDD to voice These calls are between one party who must communicate by means of a TDD and another who communicates by means of an ordinary telephone Messages
53. As related to switching systems is 1 Any of the routines programs and instructions required to use directors translators and computers 2 The program associated with automatic data processing and computer systems A written statement of the procedures to be used and the format of the data at every step SPECIAL REVERSED CHARGE TOLL SERVICE A service plan by which a customer can offer his out of town customers in selected exchange the privilege of calling him without payment of toll charges and without having to request that charges be reversed SUSPENSION OF SERVICE An arrangement made at the request of the customer or initiated by the Company for violation of price listed regulations by the customer for temporarily discontinuing service without terminating the service agreement SYSTEM The coordinated facilities including central office equipment and outside plant used to provide telephone service to the public TARIFF The rates charges rules and regulations adapted and filed by the Company and approved by the Commission TELECOMMUNICATIONS SERVICE PRIORITY TSP SYSTEM The term Telecommunications Service Priority TSP System or TSP System refers to the regulatory administrative and operational system authorizing and providing for priority treatment i e the provisioning and restoration of NSEP Services TELEPHONE COMPANY A person firm partnership cooperative organization or corporation engaged in the busines
54. B Channel and D Channel configuration The Digital ISDN Centrex service line is a service which terminates digital local loops at the central office and permits access to the exchange network Only one Digital ISDN Centrex service line is required for each digital local loop since this service line provides any configuration of the basic elements and includes one access to the network line termination A Digital ISDN Centrex service line arranges a digital local loop ISDN BRI access The B Voice Circuit Switched Data Channel B V CSD assigns voice and circuit switched data traffic to two 2 B Channels of a digital local line The CSD mode operates at a maximum speed of 64 Kbps Switched 64 Kbps but may be used at a speed of 56 Kbps Switched 56 Kbps Data sent to locations within a business system and to interexchange carriers over B V CSD Channels in the CSD mode can be transmitted at either 64 Kbps or 56 Kbps Some interexchange carriers do not offer transmission at 64 Kbps Data sent to locations within other business systems can be transported at a speed of either 64 Kbps or 56 Kbps in accordance with the rates charges and conditions specified by the Company s tariffs where 64 Kbps is offered The D Packet Switched Data Channel allows transmission of packet switched data over a D Channel Subscription to a D Packet Service without subscription to B Channel Service is permitted Effective 02 01 07 CenturyTel of Sout
55. Calling Plans Cont d 18 12 2 CenturyTel Easy Savings Plan for Business Cont d b Regulations Cont d A customer may only subscribe to one CenturyTel Discount Calling Plan per main billed account at any given time The minimum service period for CenturyTel Easy Savings Plan for Business is one 1 month The application of usage rates is as specified in Section S18 3 a of this Price list Sub minute rating will be utilized for the timing and rating of CenturyTel Easy Savings Plan for Business messages Sub minute rating consists of the initial eighteen 18 seconds of the first minute rated at the appropriate initial period rate 1st Minute Rate prorated for eighteen 18 seconds and then each increment of six 6 seconds thereafter is rated at the appropriate additional period rate Each Additional Minute Rate prorated for six 6 seconds Rates shown in the following table are applicable to the CenturyTel Easy Savings Plan for Business messages 1 Rate table for CenturyTel Easy Savings Plan for Business messages Off Peak Initial Each Additional 18 6 Second Rate Mileage Seconds Increment 0 10 051 017 11 16 051 017 17 22 051 017 23 30 051 017 31 40 051 017 41 55 051 017 56 70 051 017 71 85 051 017 86 100 051 017 101 124 051 017 125 148 051 017 149 196 051 017 197 051 017 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List A
56. Charge for an ISDN PRI Business Service Arrangement This charge covers engineering design common centralized testing and coordination Nonrecurring charges do not apply for additional ISDN PRI Business Service Arrangements installed at the same customer designated premises on the same trip and placed on the same service order b Service Change Charge 1 For termination change at the same premises Physical per ISDN PRI Business Service arrangement 165 00 2 For termination change at the same premises Programming per ISDN PRI Business Service arrangement 35 00 c Premises Visit Charge per ISDN PRI Business Service arrangement 125 00 d Move Charge The Move Charge is equal to the sum of the Service Change Charge plus the Premises Visit Charge Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 53 DIGITAL NETWORK SERVICES 10 6 CyberDS1 Service S10 6 1 General a CyberDS1 Service provides network dial tone service between a customers premises and the local serving office on a channelized basis DSO over a single high capacity DS1 digital facility that terminates on the trunk side of the switch in the local serving office CyberDS1 is available for data dialed access use CyberDS1 is provided in capacity increments of 24 digital channels within a single DS1 1 544 Mbps signal CyberDS1 provides a trunkside DS1 c
57. Christmas Day is charged at Off Peak Period rates 2 Off Peak Period 5 PM to 8 AM Monday through Friday All day Saturday and Sunday All day holidays New Year s Day Independence Day Labor Day Thanksgiving Day and Christmas Day C Monthly Access Line Rates The following rates apply for each access line per month in addition to the monthly usage charges specified in a preceding 1 Outward WATS Monthly Rate a For combined intraLATA interLATA service each 25 00 b For intraLATA service only each 25 00 c For combined IntraLATA InterLATA service when provided over an Intra LATA High Capacity Channel Facility with WATS functionality each 3 00 d For IntraLATA service only when provided over an intra LATA High Capacity Channel Facility with WATS functionality 1 each 3 00 See S19 1 1 b preceding Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 19 Original Page 12 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 5 Method of Determining Usage Charges The monthly usage charges for a service group are determined as follows a Number of Access Line Determine the total number of access lines in the service group in service during the month Access lines in service for a fraction of a month are based on the number of days in service divided by thirty 30 days Total Hours of Us
58. Data Circular Hunting Data Group Speed Calling 30 and Data Speed Call Long List X 25 Deluxe Package X 25 Basic Service plus X 25 Closed User Groups X 25 Fast Select X 25 Fast Select Acceptance X 25 Hunt Groups X 25 One Way Outgoing Logical Channel and X 25 Permanent Virtual Circuit X 25 Basic Package X 25 Flow Control Parameters Negotiation X 25 Incoming Calls Barred X 25 Outgoing Calls Barred X 25 Reverse Charge X 25 Reverse Charge Acceptance X 25 Throughput Class Negotiation X 25 Transmit Delay Selection and Indication Digital ISDN Centrex Optional Features Data Closed User Group and Data Direct Connect Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 20 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 3 Features Cont d b Feature Matrices 1 The following feature matrices indicate the availability of each feature with either Analog or Digital ISDN Centrex Service a Basic Operating Features Feature Name Direct Inward Dialing Direct Outward Dialing Automatic Identification of Outward Dial Distinctive Ringing Touch Call Station to Station Calling Incoming Calling Number Identification Delivery Analog x KK KOK OX Attendant Package Features Analog Centrex Access to Paging Autodial Automatic Rec
59. Effective 02 01 07 Section 18 Original Page 28 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d 18 5 1 List of Rate Centers by LATA Cont d e Rate Centers located in Alabama which are part of a LATA of another state Rate Center a H LATA State Ardmore 7239 2601 Nashville TN Bridgeport 7151 2421 Chattanooga TN Clear Springs 8120 2237 Pensacola FL Florala 7956 2113 Pensacola FL Francisco 7190 2507 Nashville TN Fredonia 7486 2146 Atlanta GA Fruithurst 7357 2248 Atlanta GA Huguley 7509 2127 Atlanta GA Kennedy 7605 2642 Jackson MS Langdale 7508 2111 Atlanta GA Melvin 7963 2557 Jackson MS Millport 7616 2656 Jackson MS Oakland Chambers County 7483 2144 Atlanta GA Phenix City 7559 2047 Atlanta GA Ranburne 7388 2213 Atlanta Ga Shawmut 7502 2116 Atlanta GA Stevenson 7176 2430 Chattanooga TN Veto 7254 2625 Nashville TN West Point 7498 2120 Atlanta GA Wing 7976 2162 Pensacola FL CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 18 1st Revised Page 29 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 6 Intra NPA Long Distance Directory Assistance Service C See Section 3 10 D CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama
60. Enterprise Samson Samson Forest Home Greenville Scottsboro Scottsboro Gantt Andalusia Section Scottsboro Geneva Geneva Skyline Scottsboro Georgiana Georgiana Slocomb Slocomb Greenville Greenville Wicksburg Dothan Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 9 Original Page 2 FOREIGN EXCHANGE SERVICE AND FOREIGN CENTRAL OFFICE SERVICE 9 2 Foreign Central Office Service 9 2 1 General a Foreign Exchange or FX Service is exchange local service furnished to a subscriber from an exchange other than the one from which he would normally be served It includes calls where a customer of another exchange service provider is assigned a telephone number with a VNXX Code assigned to an exchange different from the exchange associated with the customer s actual physical premise location Such service is not in accord with the general plan of furnishing telephone service and such service is furnished only under special conditions where warranted by the circumstances including availability of facilities involved Foreign central office service is offered in connection with individual line main station service and PBX service only It will be provided only between central office districts having the same calling scope Other services equipment and facilities used in connection with foreign central office service except as otherwise indicated in this price
61. Failure of the customer to discontinue such use or to correct the violation and to give the required written confirmation to the Company within the time stated above shall result in termination of the customer s service until such time as the customer complies with the provisions of this price list The customer indemnifies and saves the Company harmless against claims of infringement of patents arising from combining such equipment or system with or using it in connection with facilities of the Company and against all other claims arising out of any act or omission of the customer in connection with facilities provided by the Company S15 1 2 Recording of Two Way Telephone Conversations a Telecommunications services are not represented as adapted to the recording of two way telephone conversations However voice recording equipment may be connected with telecommunications services subject to the following conditions Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 15 Original Page 4 CONNECTIONS WITH CERTAIN FACILITIES AND OR EQUIPMENT OF OTHERS 15 1 Regulations Cont d 15 1 2 Recording of Two Way Telephone Conversations Cont d b A distinctive recorder tone that is repeated at intervals of approximately fifteen seconds is required when recording equipment is in use and is electrically connected with services of the Telephone Company ex
62. Flat Nonrecurring Charge 200 00 100 00 Monthly Access 100 00 75 00 55 00 Usage N A N A N A b Business Digital ISDN Single Line Service 1 Measured Nonrecurring Charge 200 00 100 00 Hs Monthly Access 23 00 23 00 23 00 Usage 025 min 020 min 015 min per channel per channel per channel Monthly access includes B voice switched data on both B channels local loop and individual line loop extension if necessary In addition the appropriate one party residence or one party business access line rate specified in Section S3 2 1 is required for the local loop component Usage applies to all originating voice switched data calls terminating within the local calling area Rates as specified in Section S18 apply for all originating long distance calls Complementary packet services may be ordered from the appropriate price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 45 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 5 Rates and Charges Cont d b Business Digital ISDN Single Line Service Cont d Monthly 12 Month Rate Rate 2 400 hour Block of Time Nonrecurring Charge 200 00 100 00 Monthly Access 120 00 90 00 Overtime Usage 025 min 025 min per channel per channel 36 Month Rate 70 50 025 min per channel Monthly access includes B voice swit
63. Line Rates Monthly Rate Rate Rate Group Group 1 2 1 Residence One Party Basic Calling Plan 16 93 16 93 I a Grandfathered to existing customers at their present location Effective 11 01 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 1st Revised Page 36 LOCAL EXCHANGE SERVICE 3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d 3 16 3 Rates Cont d C Usage charges and calling scopes for calls from the Basic Calling Community Plus and Premium Calling Plans LATA Wide Plan Rating Calling Scopes Basic Measured Within Home Exchange Measured All other Exchanges in LATA Rates 0 015 per MOU 0 055 per MOU Community Measured Within Flat Rated Plus Plan Calling Scope All other exchanges in LATA Rates in Section 83 2 plus Rates in Section S3 16 4 See list of exchanges in Section S3 16 4 0 055 per MOU Premium 60 hour Within Flat Rated Calling Plan Block of Calling Scope Block of Time Time All other exchanges in LATA Detail Billing Rates in Section 83 2 plus Rates in Section 83 16 4 See list of exchanges in Section S3 16 4 Minutes charged toward 60 hour BOT Usage in excess of 60 hour BOT will be rated at 0 04 per minute When a billing detail is furnished the following charges will apply The billing detail includes date of call called telephone number answer time and leng
64. Number Only Cancel Call Waiting Distinctive Ring Message Waiting Indication Selective Call Accept 64 Selective Call Forward 63 Speed Call 8 or Speed Call 30 3 Way Calling VIP Alert Voice Mail Box This service is grandfathered to existing customers at existing locations CenturyTel of Southern Alabama d b a CenturyLink Effective 11 01 15 General Customer Services Price List Alabama Section 13 6th Revised Page 57 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 1 C 1 Rates Simple Choice Business Assist Advantage Cont d Terms and Conditions A customer may select an unlimited number of compatible services and features from the features list All terms and conditions as specified elsewhere in this price list shall apply Nonrecurring charges as specified elsewhere in this price list do not apply for transactions involving additions deletions or changes to the services features requested as part of Simple Choice Business Assist Advantage However appropriate nonrecurring charges do apply for installation of moves and changes to the access line Customers subscribing to the Simple Choice Two may select different features for each line All lines must be billed to the same account and located at the same premise Simple Choice Business Assist Advantage features must be activated by the customer before they can be used without incurring usage charges All recurring
65. Number Reservation there will be no dial tone 2 If the customer has not requested that the service be restored after nine 9 months of Vacation Number Reservation the service will revert back to the standard rate however full service dial tone will not be restored until the customer requests such by contacting the Telephone Company The customer will be notified of the date of the discount expiration in advance 3 There will be no charge to activate Vacation Number Reservation Applicable nonrecurring charges will apply each time Vacation Number Reservation is restored to full service CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 20 15 Section 2 1st Revised Page 17 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 17 Reserved for Future Use Effective 01 01 11 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 17 1 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 18 Prepaid Local Telephone Service PLTS Prepaid Local Telephone Service PLTS is a residential payment plan where the customer agrees to pay for service two 2 months in advance Upon establishment of the PLTS plan the customer will be billed for two 2 months service and any applicable nonrecurring charges The Company may require payment of these c
66. OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 3 Features Cont d b Feature Matrices Cont d 1 The following feature matrices indicate the availability of each Cont d d Data Packages Features Con d Feature Name X 25 Flow Control Parameters Negotiation X 25 Incoming Calls Barred X 25 Outgoing Calls Barred X 25 Reverse Charge X 25 Reverse Charge Acceptance X 25 Throughput Class Negotiation X 25 Transmit Delay Selection Indication X 25 Closed User Groups X 25 Fast Select X 25 Fast Select Acceptance X 25 Hunt Groups X 25 One Way Outgoing Logical Channel X 25 Permanent Virtual Circuit lt KK OK OK OK OK OK OK OK OK OK OX DATA1000 DATA2000 X 25 BASIC X 25 DELUXE lt x KK KK OK OX Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 26 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 3 Features Cont d b 1 Feature Matrices Cont d 1 The following feature matrices indicate the availability of each Cont d e Optional Features Analog Feature Name Additional Numbers Attendant Data Link Console Interface Attendant Flexible Night Answer Attendant ID Multiple Directory Nos Attendant Pre determined Night Answer Attendant Universal Night Ans
67. Original Page 4 10 1 DIGITAL NETWORK SERVICES Digital Channel Service Cont d 10 1 3 Definitions Cont d C DSO The term DSO denotes a channel service expressed in terms of its digitally encoded data bit rate in accordance with the North American hierarchy of digital signal levels Itis generally referred to as having a 64 Kbps transmission bit rate signal however customer transmission rates may be limited to 56 Kbps by existing or available central office equipment DS1 The term DS1 denotes a channel service expressed in terms of its digitally encoded bit rate in accordance with the North American hierarchy of digital signal levels It has a 1 544 Mbps transmission bit rate and provides for the two way simultaneous transmission of isochronous timed Bipolar Return to Zero BPRZ bit stream format Unframed signal formats are not permitted or compatible with Company equipment DS1 facilities are normally provided on copper transmission medium DS3 The term DS3 denotes a channel service expressed in terms of its digitally encoded data bit rate in accordance with the North American hierarchy of digital signal levels It has a 44 736 Mbps transmission bit rate and provides for the two way simultaneous transmission of isochronous timed Bipolar Return to Zero BPRZ bit stream format DS3 facilities are provided on fiber optic transmission medium Service Activation A Service Activation is the connection between the Digital
68. Page 24 DIGITAL NETWORK SERVICES 10 2 Switched Data Service Cont d 10 2 6 Rates and Charges Cont d a The following rates and charges are in addition to other rates Cont Monthly Nonrecurrin Recurring Rate Element Charge Charge 2 Switched Data Channel Access 24 Channels a Channel Access 2 b Central Office Termination per access arrangement 125 00 125 00 c Central Office Channelization per channel activated 9 00 3 Optional Features a Data Direct Connect each line 1 00 b Data Closed User Group each line 1 00 4 Optional Features Package a Feature Package Data 1000 per line 3 00 The applicable Service Charges as specified in Section S4 of this Price list shall also apply Refer to Section S20 4 1 for the 1 544 Special Access Line rates and Special Transport rate when applicable Federal End User Charges are also applicable CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 25 DIGITAL NETWORK SERVICES 10 2 Switched Data Service Cont d 10 2 6 Rates and Charges Cont d a The following rates and charges are in addition to other rates Cont 5 Network Usage Switched Data Network Usage will be billed to the originating end of the Switched Data call which terminates within the local calling area only For Switched Data calls terminating outside the
69. Private Line Services Intraexchange Private Line Service 20 2 1 Local Private Line Service 20 2 2 Channels for Metering Control or Other Purposes Not Involving Telephonic Communications 20 2 3 Channels for Piped Music Systems 20 2 4 Channels for Program Transmission 20 2 5 Digital Data Service Channels for Use with Limited Distance Modems LDM 20 3 1 General 20 3 2 Regulations 20 3 3 Reserved for Future Use 20 3 4 Rates and Charges 1 544 Megabit Service 20 4 1 Rates and Charges Page No CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 20 Original Page 1 PRIVATE LINE SERVICE AND CHANNELS 20 1 Interexchange Private Line Service 20 1 1 Concurrence for Certain Private Line Services a For intraexchange private line services and channels not described here see the Alabama IntraLATA Private Line Price List and or the Advanced Data Services Price List b This Company is an issuing carrier in the rates and regulations for channels for program transmission service as set forth in CenturyTel s Interstate tariffs CTOC F C C 2 or F C C 3 20 2 Intraexchange Private Line Service S20 2 1 Local Private Line Service a Regulations 1 Scope of Service a Local private lines connect two 2 or more points within the same exchange service area for telephone communication but are not connected to general telephone facilities for eith
70. Requirement MATR of one minute per completed call This means that if the average duration per message for all messages in a service group or messages associated with an Option TFD Service or Open TFD Service terminating on an exchange line during a billing period is less than one 1 minute charges will be based on an average duration of one 1 minute per message S19 5 2 Reserved for Future Use 19 5 3 Reserved for Future Use Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 19 Original Page 9 19 5 Rates and Charges Cont d WIDE AREA TELECOMMUNICATION SERVICE 19 5 4 Monthly Rates and Charges a Hourly Rates 1 2 The hourly rates apply to the total usage rounded to the nearest tenth of an hour of each access line in a service group These rates are applied according to the method specified in S 19 5 5 following Combined Outward WATS and Outward WATS IntraLATA Service Up to and including 15 hours Greater than 15 hours Greater than 40 hours Greater than 80 hours Greater than 120 hours Greater than 170 hours Greater than 320 hours Greater than 500 hours Greater than 1200 hours Greater than 2500 hours Per Hour Peak Off Peak 7 95 7 65 6 90 6 60 6 60 6 30 6 60 6 30 6 60 6 30 6 60 6 30 6 60 6 30 6 60 6 30 6 60 6 30 6 60 6 30 Per Minute Peak_ Off Peak 1325 1275 1150 1100 1100 1
71. Residence Cont d b Regulations Contd 2 Operator Station to Station and Person to Person is that station to station service other than Dial Station to Station service Operator Station to Station and Person to Person is that service where the completion of the call or a request for any information or assistance for such call requires the assistance of an operator The CenturyTel Easy Savings Plan applies to the message toll portion of the call and to the Operator Assisted Service Charges portion as specified in Section S18 3 1 of this Price list CenturyTel exchanges Local and CenturyTel Local Plans calls as specified in Sections S3 2 and 813 14 of this Price list do not apply to the CenturyTel Easy Savings Plan A customer may only subscribe to one CenturyTel Discount Calling Plan per main billed account at any given time The minimum service period for CenturyTel Easy Savings Plan is one 1 month The application of usage rates and timing of messages is as specified in Section 18 3 a of this Price list Customers have the option to choose their preferred peak calling hours for Monday through Friday The choices are IOSC 5 00 a m to but not including 5 00 p m 19195 6 00 a m to but not including 6 00 p m 19196 7 00 a m to but not including 7 00 p m 19197 8 00 a m to but not including 8 00 p m 19198 Off Peak rates shall apply for all other hours Monday through Friday all day Saturday Sunday and holiday
72. Responsibility of the Subscriber a The subscriber shall be responsible for the installation operation and maintenance of any customer provided telephones used in connection with this service In addition the subscriber is responsible for meeting all federal state and local statutes with respect to provision of customer provided telephones in accordance with all hearing impaired and handicapped person requirements Customer provided telephones must be connected to the Company network in compliance with Part 68 of the FCC Rules and Regulations and have the following operational characteristics 1 2 Must be capable of providing access to all locally available long distance companies where provisions for interexchange calling is provided Must be able to access the Operator where 911 is not available at no charge to the calling party Must be able to access 911 Emergency Service where available at no charge to the calling party and without the use of a coin Reserved for Future Use The appropriate emergency number Operator 911 must be clearly posted at each location of a customer provided telephone Must clearly indicate procedures for obtaining a refund from the subscriber and that the customer provided telephone is not being provided by the Company The Company is not responsible for refunds of coins deposited in customer owned pay telephones Must be equipped to return the coins to the caller in the case of
73. SERVICE ARRANGEMENTS a portion of a CORE CONNECT bundle prior to the expiration of the TDP B Rates and Charges The following rates apply in addition to the monthly rates applicable for companion long distance and HSI services 1 Core Connect 1 Per Location Per Month Initial 2 through 10 bundle Exchanges Bundle Month to One Year Two Year Three Al Tes Month Term Term Year Term Columbia Dozier Kinston McKenzie 80 00 50 00 45 00 42 50 40 00 Skyline Ariton Clio Echo Louisville Newville 70 00 40 00 35 00 42 50 30 00 Samson Wicksburg All Other Exchanges 60 00 40 00 35 00 32 50 30 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 04 29 14 Section 13 2nd Revised Page 63 3 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 11 Core Connect B Rates and Charges Cont d 2 Core Connect 1 LITE Per Location Per Month Initial 2 through 10 bundle Exchanges Bundle Month to One Year Two Year Three All Terms Month Term Term Year Term Columbia Dozier Kinston McKenzie 80 00 50 00 45 00 42 50 40 00 Skyline Ariton Clio Echo Laiavill Newville 70 00 40 00 35 00 42 50 30 00 Samson Wicksburg All Other Exchanges 60 00 40 00 35 00 32 50 30 00 3 Core Connect 2
74. Section 19 Original Page 5 WIDE AREA TELECOMMUNICATION SERVICE 19 2 Use of the Service 19 2 1 General a The service is furnished subject to the condition that all applicable regulations in Section S2 of this Price list will be adhered to with the exceptions of S2 2 1 a and b which restrict the use of service and prohibit payment to the customer by another for use of the service Reserved for Future Use The service is provided or use by the customer and may be used by others when so authorized by the customer provided that all such usage is subject to the provisions of this Price list The service is furnished subject to the condition that there will be no abuse or fraudulent use of the service Abuse or fraudulent use of service includes 1 the placing or acceptance of a WATS call in response to an uncompleted long distance call placed to send information and to avoid the Message Telecommunications Service MTS charge and 2 the obtaining or attempting to obtain or assisting another to obtain or to attempt to obtain WATS through any fraudulent means with intent of avoiding the payment of the regular charges for such service CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 19 Original Page 6 WIDE AREA TELECOMMUNICATION SERVICE 19 3 Limitation of Service 19 3 1 Limitations a WATS does not include person to person coll
75. Selective Ringing The method of signaling stations on a party line circuit whereby the bells of only a portion of the stations on a circuit are rung when one of the stations is signaled signals of the respective stations being distinguished by a code made up of various combinations of short and long rings ROTARY SERVICE An arrangement whereby two or more lines furnished to a customer are assigned numbers in sequence and equipped so that calls to the first number are automatically completed to the first non busy line in the sequence Lines beyond the first line are referred to as auxiliary lines ROUTE MEASUREMENT See Mileage Charges SAME BUILDING See Building SAME PREMISES See Premises SECRETARIAL LINES Lines of patrons of a telephone answering bureau which terminate in telephone answering facilities on the premises of the bureau so as to permit the bureau attendant to answer incoming calls on such lines SELECTIVE RINGING See Ringing CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 14 DEFINITION OF TERMS SEMI PUBLIC TELEPHONE See Exchange Service SERVICE The act of means of supplying communication to the public SERVICE CHARGES The charge applying for work required due to customer request SLAMMING Slamming is the unauthorized change of a subscriber s preferred telecommunications carrier SOFTWARE
76. Service Cont d b Operator Station to Station and Person to Person Contd 1 Operator Station to Station rates apply to Cont d 2 Customer Dialed Calling Card rates apply to Station to Station telephone communication where the person originating the call dials and completes the call without the assistance of an operator except that an Operator will record the Company Credit Card number or where the Operator reaches the called telephone number where facilities are not available for dial completion 3 Person to Person rates apply where the person originating the call specifies to the operator a particular person to be reached or a particular station department or office to be reached through a PBX attendant Initial and Additional Minutes a Rates are quoted in terms of initial and additional minutes 1 All initial period rates for Peak and Off Peak messages given in the rate table in 7 following are for telephone connections of one 1 minute or any fraction thereof CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 4 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d a Service Between Land Wire Telephones Cont d 2 Initial and Additional Minutes Cont d a Rates are quoted in terms of initial and additional minutes Cont d 2 All additional period rates for Peak and Off Peak
77. Seven Call Waiting Cancel Call Waiting Call Pick up Directed Call Pick up Group Dial Call Waiting Originating Hunting Series Hunting Multiline Speed Calling 6 or 8 Offered where facilities are available CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 80 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 2 Conditions Cont d a Service Options Cont d Optional Services listed in this section are also available for each Centrex CustoPAK line at an additional monthly recurring charge per feature Busy Redial 66 Call Block 60 Call Park Call Park Directed Call Return 69 Caller ID Number Caller ID Name amp Number Call Trace Executive Busy Override Last Number Redial Special Call Forwarding VIP Alert Voice Messaging b Term Options Centrex CustoPAK customers may select either a month to month or a twenty four 24 months term option The term agreement becomes effective upon the installation date of the service Centrex CustoPAK payment options may be selected by billing account number within a customer s system C Adding Lines Under Term Option Additional Centrex CustoPAK lines may be added to an existing system up to a maximum of thirty 30 during the term period For customers subscribing to the two year term plan the term obligation w
78. T 5 2 8 56 Kbps Digital Data Service T a General 1 This price list provides 56 Kbps digital data service on an intraexchange basis for Ansell 2 The following rate is on a month to month basis and no termination liability is applicable b Rates and Charges 1 The following rate is in addition to applicable rates and charges specified in other sections of this Price list Nonrecurring Monthly Charge Rate Special Access Line each 140 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd Revised Page 13 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 2 Special Service Arrangements Cont d T 5 2 9 Reserved For Future use 5 2 10 Centrex Call Tracing Service T a General 1 This price list provides Centrex Call Tracing Service for the Dothan City Government 2 All other rates rules and regulations specified in this Price list are also applicable b Rates and Charges 1 The following rate is in addition to the applicable Service Charges as specified in Section S4 of this Price list 2 Nonrecurring Monthly Charge Rate Centrex Call Tracing per Centra Net line 6 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd Revised Page 14 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 2 Special Service Arrangements Con
79. When an existing Digital ISDN Single Line Service customer refers a new customer who elects CenturyTel s Digital ISDN Single Line Service offering the existing customer may receive up to 50 00 or something of equal value as mutually agreed upon between the customer and the Company The referred customer must be in service a minimum of thirty 80 days before the eligible existing customer may receive his bonus The Company reserves the right to review and amend this program as necessary 10 4 3 Single Line Features a All features may not be available on all types of central office switches Definitions of the Smart Call Feature Packages and CCLASS Features are provided in Section S13 of this Price list Data Feature Package 1000 Data Call Forward Data Multi Line Hunt Group Data Speed Call Short List and Data Toll Restriction Data Feature Package 2000 Data 1000 Package plus Data Circular Hunting and Data Speed Call Long List X 25 Basic Package X 25 Flow Control Parameters Negotiation X 25 Incoming Calls Barred X 25 Outgoing Calls Barred X 25 Reverse Charge X 25 Reverse Charge Acceptance X 25 Throughput Class Negotiation X 25 Transmit Delay Selection and Indication CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 36 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 3 Single Line Feat
80. a Between the RCF location and the terminating station Remote Call Forwarding is not intended to allow toll bypass The RCF customer is responsible for the applicable customer dialed station to station charges specified in Section 18 of this price list or charges specified in Section 19 when an intrastate INWATS 800 877 888 Service number is used as the terminating station These charges apply to all calls answered at the terminating station including person to person and collect calls even though such calls might not be accepted at the answering location 13 6 6 Service Charges as shown in Section 4 of this price list apply as follows a The Network Access Establishment charge and the Central Office Line Connection Work charge apply when the RCF feature is initially installed or when an additional access facility is provided The Network Access Change charge and Central Office Line Connection Work charge apply for all subsequent number changes either the call forwarding location number or the terminating location number 13 7 Direct Inward Dialing S13 7 1 General a DID service is furnished subject to the availability of facilities and telephone numbers and in accordance with conditions and regulations specified in Section 2 3 8 of this price list The service includes the central office switching equipment necessary for indialing from the exchange and toll network directly to the stations associated with the PABX
81. a Term Payment Plan of 36 60 or 84 months After completion of the selected payment plan the service will be provided on a month to month basis at the same rate schedule as the completed payment plan 10 1 2 Digital Architecture a Digital Channel Service provides only the common line link between the End User and the local serving wire center End to end private line and exchange services will utilize this digital link to the customer s premise rather than the analog loop which might otherwise be provided This architecture is intended to promote more efficient connectivity of analog and digital networks in the future b The time required to provision service is known as the service date interval The service date interval for Digital Channel Service and related network services connected to Digital Channel Service will differ from the normal guidelines applicable to end to end services Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 3 10 1 DIGITAL NETWORK SERVICES Digital Channel Service Cont d 10 1 2 Digital Architecture Cont d C Digital Channel Service will be available on a digital basis at the network interface on a customer s premises Traditional analog services like off premises stations and automatic access lines can be provided on a digital basis to a customer s premises by the Company when a customer desi
82. all traces initiated by the customer in the Telephone Company s switching office The result of such traces will be released to the appropriate law enforcement agency only upon such a further request by the customer The trace record will provide only the incoming telephone number and in no way identifies the person s actually placing the call s The customer acknowledges his understanding that under no circumstances will trace results be provided directly to the customer The customer must contact the Company within ten days after activating a call trace or the trace record will automatically be deleted from the system Caller ID Name and Number This feature is an arrangement that is provided as an enhancement to Caller ID Number and permits a customer to receive the name as well as the telephone number associated with the calling party for calls placed to the customer The calling telephone number and name will be forwarded from the terminating central office to compatible customer provided display equipment associated with the customer s Local Exchange Service If the calling telephone number and name is not available for forwarding to the called party a message indicating that unavailability will be forwarded The calling party can prevent the Caller ID customer from seeing the calling telephone number and name display by activating Selective Blocking per call When the calling party uses this blocking capability the Caller ID customer w
83. an incomplete call The telephone number of the line must be displayed on each CPE telephone CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Page 19 COIN TELEPHONE SERVICE 7 5 Customer Owned Pay Telephone COPT Coin Line Service Cont d 7 5 4 Violations of Regulations a Where any customer provided telephone is used and or connected in violation of this Price list the Company will promptly notify the customer of the violation b Failure of the subscriber to discontinue use or to correct the violation will result in the suspension or disconnection within five 5 business days after written notification of the subscriber s service until such time as the subscriber complies with the provisions of this Price list S7 5 5 Rates and Charges a COPT Coin Line Service is provided on a Fixed Rate basis The following monthly rate is applicable for COPT Coin Line service on a per line basis Monthly Rate 1 Two Way per line 41 10 2 One Way per line 41 10 Effective 02 13 14 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 7 1st Revised Page 20 COIN TELEPHONE SERVICE S7 5 Customer Owned Pay Telephone COPT Coin Line Service Cont d 7 5 5 Rates and Charges Cont d b C No charge will be imposed for incoming calls Sent paid local calls will be rated at t
84. and or Stand Alone Switch 300 00 Subsequent Changes Per Host Switch and or Stand Alone Switch 50 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Contents Page 1 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING TABLE OF CONTENTS Page No 12 1 Centrex Service Obsolete See Section 112 1 12 2 Reserved for Future Use 1 12 3 Centrex Customer Moves and Changes CMAC 2 12 3 1 General 2 12 3 2 Definitions 2 12 3 3 Regulations 4 12 3 4 Rates and Charges 4 12 4 Centrex Digital ISDN Centrex Service 5 S12 4 1 General 5 12 4 2 Conditions 5 12 4 3 Features 16 12 4 4 Definition of Features 27 12 4 5 Rates and Charges 61 12 4 6 Telephone Numbers and Facilities Reserved for Future Use 76 12 5 Centrex CustoPAK Service 78 S12 5 1 General 78 12 5 2 Conditions 79 12 5 3 Feature 83 12 5 4 Rates 89 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 1 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 1 Reserved for Future Use 12 2 Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 2 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 3 Centrex Customer Moves and Changes CMAC 12 3 1 General a Centrex Cus
85. applicant or customer or member of applicant s or customer s household shall be promptly repaid together with accrued interest at the rate established periodically by the Company based on the Wall Street Journal prime rate as quoted in the money rates section of the Wall Street Journal The following shall not constitute sufficient cause for denying service to a prospective customer 1 Failure to pay for business service at a different location and a different telephone number shall not constitute sufficient cause for refusal of residence service or vice versa 2 Failure to pay directory advertising charges in dispute 3 Failure to pay charges in dispute billed for other carriers 4 Failure to pay for non regulated equipment or services 5 Failure to pay for Local Dial It charges in dispute When an application for service and facilities or requests for additions rearrangements relocations or modifications of service are cancelled in whole or in part prior to completion of the work involved the applicant is required to reimburse the Company for all expense incurred in handling the request before notice of cancellation is received Such charge however is not to exceed all charges which would apply if the work involved in complying with the request had been completed Any costs due to a rearrangement of service caused by a suspension of a portion of a service will be borne by the customer Effective 02 01 07 CenturyTel o
86. are rated from the rate center of the calling party to the rate center of the called party AIRLINE MILEAGE See Mileage and Zone Charges APPLICANT A person firm partnership corporation cooperative organization governmental agency etc requesting service from the Company AUTHORIZED USER A person firm or corporation other than the customer on whose premises channels are located and who may communicate over such channels in accordance with the terms provided herein BASE RATE A schedule rate for any form of exchange service which does not include mileage charges BASE RATE AREA A specific section of an exchange area within which primary classes of service are available without extra exchange line mileage or zone charges BASIC TERMINATION CHARGE See Termination Charge BASIC TELEPHONE SERVICE A retail telecommunications service that provides the following features and functions to the premises of residential or business customers Dial tone Access to other lines for the transmission of two way switched or dedicated communication within a local calling area without additional usage sensitive charges A primary directory listing Dual tone multi frequency signaling Access to operator services Access to directory assistance services Access to telecommunications relay services for the deaf or hard of hearing Access to 911 service where provided by a local governmental authority or multi jurisdictional authority
87. at a location which has been destroyed by fire or made untenantable by fire or in connection with the establishing of service at a new location occupied by the customer on account of the old location being untenantable for reasons beyond the control of the customer If service is established at a new location and the customer later moves back to the old location the service charges are made in connection with the reestablishment of service at the old location CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 4 Original Page 3 SERVICE CHARGES 4 2 General Cont d C A service ordering charge will be applicable in addition to any appropriate service charges in Section 84 3 Only one 1 network access charge is applicable for all installations or connections requested on one 1 account at one time 1 4 The network access establishment charge is applicable for requests for 1 initial connection of telephone service 2 connection of additional local exchange lines local private lines tie lines or off premises extension lines and other services involving central office connections The network access change charge is applicable for a customer s request for 1 a change where a premises visit is required 2 a number change 3 a downgrade of service The network access change charge is applicable for record type orders only i e 1 chan
88. at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 01 11 Section 10 1st Revised Page 52 Cancels Original Page 52 DIGITAL NETWORK SERVICES 10 5 Integrated Services Digital Network Primary Rate Interface ISDN PRI Cont d S10 5 4 Rates and Charges Monthly Nonrecurrin Rate Charge a ISDN PRI Facility Note 2 Note 2 b ISDN PRI Access 12 Month Contract 420 00 500 00 36 Month Contract 380 00 500 00 60 Month Contract 340 00 500 00 C Channel Activations per channel Voice Channel Activation flat 15 00 Voice Data Channel Activation measured 5 00 bi d Channel Usage Voice Channel Usage Data Channel Usage Note 3 e Subsequent Activity Charge per occurrence as 200 00 Effective February 23 2011 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as found in S10 5 5 of this Section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate
89. b a CenturyLink General Customer Services Price List Alabama Effective 02 06 15 Section 50 9th Revised Page7 Cancels 8th Revised Page 7 PROMOTIONS This page intentionally left blank AL 15 02
90. b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Page 12 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13 5 2 Definitions Cont d Complete Blocking per line A service which allows a single line customer to make all calls with the delivery of his her calling number identification marked as private to all outgoing calls placed over the specified line Per line blocking will be offered at no charge Per line blocking customers may unblock the calls on a per call basis by dialing an access code immediately prior to placing a call The blocking of Caller ID Number Only will not be provided on calls originating from public semipublic and customer owned pay telephone services This service is available only to established shelters of domestic violence intervention agencies state and county departments of human resource shelters the Attorney General Crime Victim Assistance Office and other such agencies their employees and volunteers or individuals where it is certified that the personal safety of these employees or individuals will be jeopardized without Per Line blocking Feature Interactions are the same as in Item 10 above CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 08 10 Section 13 1st Revised Page 13 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Ser
91. b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 2 Original Page 26 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d RESERVED FOR FUTURE USE CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 2 Original Page 27 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d 2 4 8 Economic Development Incentive Waivers and Discounts a General 1 The purpose of this Price list offering is to complement and supplement the public policy of this State as set forth in the Alabama Law Act No 87 573 Act No 93 851 and Act No 95 187 by providing incentive waivers and discounts to qualifying businesses 2 Qualification may be under Option One Option Two or Option Three of this Price list but not under more than one option simultaneously 3 When the application for service is made the applicant must advise the Company of their intent to receive the discounts and waivers afforded under either Option One Option Two or Option Three of this Price list Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 28 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d 2 4 8 Economic Development Incentive Waivers and Discounts Cont d a General Cont
92. basis 7 3 3 Violations of Regulations a Where any customer provided telephone is used and or connected in violation of this Price list the Company will promptly notify the customer of the violation Failure of the customer to discontinue such use or to correct the violation will result in the suspension or disconnection of the customer s service until such time as the customer complies with the provisions of this Price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Page 5 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 4 Rates and Charges Applied by the Company a Public Telephone Access Service is provided on a Usage Rate basis SCHEDULE 1 where facilities permit Until facilities are available the Flat Rate Service SCHEDULE 2 will apply 1 SCHEDULE 1 USAGE RATE SERVICE a Public Telephone Access Line each Monthly Rate Rate Group 15 30 16 20 17 10 18 00 18 90 19 80 20 70 21 60 CONOR WND Exchanges in each Rate Group are listed in Section S3 2 1 a Operator Assistance Charges also apply where appropriate b Local Usage Rates 1 A set up charge is applied to each completed outgoing local call placed during the month 2 A charge per minute or fraction thereof for duration of a call Monthly billing is based on cumulative minut
93. be deleted from the system Call Waiting Cancel Call Waiting By means of a tone signal a customer who is using his telephone is alerted when another caller is trying to reach that number The customer may alternately talk to either the first or second party through the use of hook switch flashes or he may terminate the first call and receive the second call or he can put the first call on hold so that the second call can be answered The customer can also cancel the Call Waiting feature on a per call basis using a specific code Call Waiting may exist as a stand alone service under obsolete service offerings in S113 Call Waiting ID is a service that will allow a Caller ID Call Waiting customer who is offhook on an existing call to receive caller identification information on a new incoming call Once the customer receives the Caller ID data he or she may decide whether to ignore the waiting call interrupt the current call and flash to answer the waiting call or end the current conversation in order to be connected to the new caller These options are the same as for the existing Call Waiting service except that the customer has the ability to identify the waiting caller The customer must be using Call Waiting ID compatible equipment and not have activated Cancel Call Waiting Customers must subscribe to Call Waiting and Caller ID at the price listed rates for each service or in a flexible package Customers who wish to subscribe to Call
94. blocking in exchanges where Caller ID Number is offered by the Company Customers may prevent the delivery of their telephone number to the called party This is accomplished on a per call basis when the customer dials the Selective Blocking per call activation code prior to placing the call Complete Blocking per line This feature allows a single line customer to make all calls with the delivery of his her calling number identification CNI marked as private to the people he she is calling This service is available only to established shelters of domestic violence intervention agencies and law enforcement agency offices and must be established removed via a service order Code Call Access Code Calling provides dial access to customer premises located code calling equipment by Main Station attendant access of a Centrex system The dialed two or three digit code activates signaling devices on the customer s premises to produce a coded signal corresponding to the dialed code The called party upon recognition of the signal is automatically connected to the calling party by dialing a special code from any Main Station in the system For Rates and Charges applicable for control channels when required for supervision purposes with equipment and or apparatus located on the customer premises refer to Section S20 of this price list for Private Line rates CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price Li
95. can be reasonably expected to render any terminal equipment incompatible with Company Communications facilities or require modification or alteration of such terminal equipment or otherwise materially affects its use or performance the customer shall be given adequate notice in writing to allow the customer an opportunity to maintain uninterrupted service Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 15 Original Page 3 CONNECTIONS WITH CERTAIN FACILITIES AND OR EQUIPMENT OF OTHERS 15 1 Regulations Cont d 15 1 1 General Cont d e The Company will not be responsible for any loss or damage nor for any impairment or failure of the service arising from or in connection with use of facilities of customers and not caused solely by the negligence of the Company Where any terminal equipment or system is used with telecommunications service in violation of any of the provisions in this price list the Company will take such immediate action as necessary for the protection of the network and will promptly notify the customer of the violation The customer shall immediately discontinue such use of the equipment or system or correct the violation and shall confirm in writing to the Company within ten 10 days following the receipt of written notice of the violation from the Company that such use has ceased or that the violation has been corrected
96. capable of providing Switched Data CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 21 DIGITAL NETWORK SERVICES 10 2 Switched Data Service Cont d 10 2 4 Regulations Cont d g Switched Data Individual Line Loop Extension can be provided where Cont d A customer s local serving central office is not capable of providing Switched Data The Telephone Company will determine the nearest designated central office capable of providing Switched Data Service Interoffice digital data service DDS mileage will apply from the non capable central office to the central office capable of providing Switched Data at the rates shown in the appropriate price list see Note 1 In this situation the dialing plan associated with the central office that will be providing the Switched Data Service to the customer will be utilized h Switched Data Channel Access can be provided where Acustomer s local serving central office is capable of providing Switched Data A customer s local serving central office is not capable of providing Switched Data The Telephone Company will determine the nearest central office capable of providing Switched Data Interoffice digital high capacity mileage 1 544 will apply from the non capable central office to the central office capable of providing Switched Data at the mileage rate shown in the appropriate price li
97. central offices in a multi office exchange foreign central office mileage charges as set forth in Section S9 will apply S13 3 2 Charges Monthly Nonrecurring Rate Charge a Subscriber transfer arrangement including transfer key each 7 50 10 00 S13 4 Direct Inward Outward Dialing DIOD Service S13 4 1 General Direct Inward Outward Dialing DIOD Service is a central office based service that permits incoming calls to reach customer provided equipment without the assistance of an attendant and allows the trunk to be used to place outgoing calls This service is provisioned with E amp M signaling and a four wire connection at the customer s premises Rates for rotary line service do not apply Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 Original Page 4 MISCELLANEOUS SERVICE ARRANGEMENTS 13 4 Direct Inward Outward Dialing DIOD Service Cont d 13 4 2 Regulations a The assignment of telephone numbers and the sequence of numbers assigned to a customer are made at the discretion of the Company Telephone number rules regulations and charges found in the Direct Inward Dialing DID section of this price list Section S13 7 apply to DIOD service Customer Provided Switching Systems must handle calls to all assigned numbers including those that are not currently used with specific stations Calls to numbers not currently used wi
98. charges applicable to an access line apply to Simple Choice Business Assist Advantage Among other things these can include but are not limited to surcharges subscriber line charges and taxes If access line rates for residence and business service as listed elsewhere in this price list increase Simple Choice Business Assist Advantage rates may also increase upon Commission approval Nonrecurring 1 AL 15 15 S Monthly Rates Residence Simple Choice 36 95 Simple Choice Two 1 Line 36 95 2 Line 32 00 Business Business Assist Advantage 74 75 Simple Choice Two 124 95 A nonrecurring charge will not apply for installation of the features for Simple Choice Business Assist Advantage Installation moves and changes to the access line s will incur the appropriate nonrecurring charges found in Section 4 This service is grandfathered to existing customers at existing locations Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 58 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 2 Voice Mail Complementary Services Package a Description The Voice Mail Complementary Services Package provides a group of basic network services generally used in conjunction with voice mail services at one monthly rate The package consists of the following services where available C
99. for Business is an optional 1 0 and 0 Intrastate IntraLATA Long Distance Message Telecommunications Service offered only to Business customers in CenturyTel exchanges Regulations This Plan provides discounts on CenturyTel Long Distance Message Telecommunications Service Intrastate IntraLATA calls to exchanges within the customer s LATA The Discounts apply when the customer meets the required monthly toll usage dollar amount There is no monthly rate or nonrecurring charge associated with CenturyTel Easy Savings Plan for Business The Plan is applicable to all Rate Periods messages Dial Station to Station Operator Station to Station and Person to Person Effective 10 14 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 1st Revised Page 42 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount Calling Plans Cont d 18 12 2 CenturyTel Easy Savings Plan for Business Cont d b Regulations Cont d Dial Station to Station is that service where the person originating the call dials the telephone number desired or gives to the Company operator the telephone number of the desired telephone Two classes of Dial Station to Station service are offered as follows 1 Dial Station to Station is that station to station service where the person originating the call from other than a public or semipublic coin or coinless
100. for the service group by multiplying the number of access lines from A preceding by the lesser of 1 300 or the usage charge per access line from c preceding for both intra and interLATA service 2 All Others Determine the total usage charge for the service group by multiplying the usage charge per access line from c preceding by the number of access lines from a preceding CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 19 Original Page 14 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 6 Charges for Fractional Periods The charges for a fractional part of a month are a proportionate part of the monthly charge based on the actual number of days the service is provided For the purpose of administering this regulation with respect to the determination of charges for a fractional part of a month every month is considered to have thirty 80 days 19 5 7 Nonrecurring Access Line Charges a The following charges apply for the installation of each WATS access line 1 Outward WATS Nonrecurring Charge a For combined intraLATA interLATA service each 160 00 b For intraLATA service only each 160 00 2 800 Service a For combined intraLATA interLATA service each 105 00 Not applicable for access lines provided over an intraLATA high capacity channel facility with WATS or 800 Service functi
101. group addresses X 25 One Way Outgoing Logical Channel allows an ISDN subscriber to specify the number of channels to be used for originating calls X 25 Permanent Virtual Circuit allows packet switching to be implemented over a dedicated channel without needing call setup or clearing Individual Services Data Direct Connect provides an automatic connection between a calling line that goes off hook and a predetermined telephone number Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 42 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d S10 4 4 MBKS Basic Service a MBKS Basic Service consists of the following Analog Shared Directory Number This capability allows an analog user to share an MBKS DN with ISDN MBKS users The analog user can originate receive or bridge onto a call on the shared MBKS DN If an MBKS DN is shared by an analog user and if there are multiple appearances of that shared DN on the ISDN MBKS terminals the analog user can be associated with any one call appearance of that shared MBKS DN with the default being the first call appearance Call Alternation This feature allows a station user to hold one call make another call then talk alternately between the two parties Call Forwarding This feature provides the option of fixed and or variable forwarding of a station s in
102. group or outside the group This service may generate local regional toll or long distance usage charges If generated these charges are the responsibility of the Centrex CustoPAK customer Call Hold The ability to place an established call on hold for an extended period of time by dialing the feature code 01 This frees the line to place or receive another call Only one call can be put on hold at a time per line Consultation Hold A temporary or soft hold activated by a hook switch flash or link button that will place a call in progress on hold and activate dial tone The dial tone enables the user to make another call for private consultation or to activate a three way call Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 84 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 3 Features Cont d a Centrex CustoPAK Basic Standard Services Cont d Three Way Calling Provides the user with the ability to add a third party from within the group or outside the group to any established call for a three way conference arrangement This service may generate local regional toll or long distance usage charges If generated these charges are the responsibility of the Centrex CustoPAK customer Intercom Dialing Provides the customer with the ability to communicate between lines within y
103. i Access to inter exchange long distance services o9 sa 7020 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 2 DEFINITION OF TERMS BUILDING A building is a structure under one roof or two or more structures connected by enclosed passageways which do not cross public thoroughfares other than alleys and are regularly used as corridors by persons and are suitable for the installation and maintenance of inside wiring Pipes and conduits are not considered enclosed passageways BUNDLED OFFERING A combination of retail services including telecommunications and non telecommunications services offered by CenturyTel or an affiliate offered as a package either at a single price or with the availability of the price for one service contingent on the purchase of other services BUSINESS SERVICE Exchange service furnished to a customer at a business address or where the service has a business listing in the directory CENTRAL OFFICE A switching unit in a telephone system which provides service to the general public having the necessary equipment and operating arrangements for terminating and interconnecting customer lines and trunks or trunks only There may be more than one central office in a building or exchange CENTRAL OFFICE DESIGNATION See Telephone Number CENTRAL OFFICE DISTRICT The specific section or area served by a single cent
104. in the hunt group are called If that line is busy hunting will start with that line and continue to the end of the list Hunting Distributed Only a pilot DN is associated with this hunt group Hunting starts after the first idle line found by the previous hunt and continues until the starting point of the hunt is reached Hunting Pilot Number This feature provides for an incoming call to a fictitious pilot number to hunt through a rotary group of main station lines to the end of that group Hunting Secretarial This feature provides hunting within a department to hunt to the secretary last Last Number Redial This feature allows a station user to redial the last number dialed by utilizing an access code Speed Calling Short List Individual Lets the Main Station user place calls to a list of frequently called telephone numbers by dialing fewer digits than the complete directory number Where technology exists up to twenty four 24 dialed digits can be stored Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 31 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d b Feature Package 1000 Cont d Station Restriction Semi restricted permits the customer to have selected Main Stations restricted from receiving any calls fr
105. is served 3 Free Listing A directory listing for which no specific charge is made 4 indented Listing A directory listing indented under another listing 5 Reference Listing The listing of a generally accepted name of a firm or corporation followed by a reference to another listing DROP WIRE Wires used to extend service from the basic distribution facility to the point where connection is made with the Demarcation Point EXCHANGE A central office or group of central offices together with the customer stations and lines connected thereto forming a local communications system furnishing means of telephonic intercommunication without toll charges between customers within a specified area usually a single city town or village and its environs When an exchange includes only one central office it is termed a single office exchange but when it includes more than one central office the exchange is termed a multi office exchange EXCHANGE AREA The corporate limits of the municipality or the local community area in which adequate local exchange telephone service is or is proposed to be furnished together with such rural areas contiguous thereto as are served or as are proposed to be served with reasonably adequate local exchange service from the exchange in question EXCHANGE SERVICE The general telephone service rendered in accordance with Price list provisions Exchange service is a general term describing as a whole the facili
106. listings for its clients may be obtained under the conditions and rates specified in Section S6 Directory Listings price list Client listing charges will not be separately billed Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 16 Original Page 3 16 1 SHARED TENANT SERVICE OFFERINGS Sharing and Resale of Basic Local Exchange Service Cont d 16 1 2 Regulations and Application of Rates Cont d C The service establishment charge shown in S16 1 3 applies for all resale service applications processed under this price list and is in addition to all other applicable nonrecurring and recurring charges Whether the tenants included in a resale service area are residence or business such tenants may be served by the reseller and the same business rates specified in this and other tariffs will apply to the reseller The minimum period of service is 36 months with a Service Cancellation Fee SCF applicable at the date of termination based on the exchange rates in effect The Service Cancellation Fee is reduced by 1 36 per month and will be an amount equal to the exchange rates for the maximum number of lines subscribed to during the service period A nine 9 month notice is required prior to termination of service by the reseller When a customer located within the designated resale service area wishes to be directly served by the Company on a non res
107. local calling area the applicable toll charges will apply Switched Data Network Usage Rates Note 2 Discount Periods Note 3 6 Software Reconfiguration Charge Monthly Rate per occurrence 12 75 a The Software Reconfiguration charge is applicable for any software changes that are required to make changes to Optional Features e g changing Data Direct Connection Destination etc or changes to Feature Packages e g add delete or change features The Service Charges as specified in Section S4 are also applicable 10 3 Reserved for Future Use The applicable Service Charges as specified in Section S4 of this Price list shall also apply Refer to Section S20 4 1 for the 1 544 Special Access Line rates and Special Transport rate when applicable Federal End User Charges are also applicable Effective 10 14 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 1st Revised Page 26 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service 10 4 1 General a Digital ISDN Single Line Service is a local exchange telecommunications service available only to customers served from suitably equipped central offices where operating conditions permit Digital ISDN Single Line Service utilizes Integrated Services Digital Network Basic Rate Interface ISDN BRI technology It is a central office based service arrangement which consists of host central of
108. located in a different central office area of the serving exchange the Foreign Central Office Service Charge will apply as specified in Section S9 of this price list e Usage charges No local calling usage allowance is included in the Centrex CustoPAK message or measured rate schedule Usage charges apply as specified in the Local Exchange Services price list Grandfathered to existing customers at their present location Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 91 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 4 Rates Cont d f Service Order Activity Service charges will apply for Centrex CustoPAK as specified in Section S4 of this price list If a customer elects to change from a Business Line or another Centrex Service to the Centrex CustoPAK Service or from the Centrex CustoPAK Service to another Centrex Service a Change of Class or Grade of Service Charge applies rather than a Line Connection charge No service charges will apply for Centrex CustoPAK Custom Calling and CLASS Services if installed initially with the Centrex CustoPAK system When services are added or rearranged on an existing line subsequent to the installation of the Centrex CustoPAK System the appropriate service charges as specified in Section S4 3 of this price list will apply Foreign
109. located throughout the customer s premises The feature also provides a preempt capability allowing an attendant to force release a calling party from a loudspeaker access Autodial This feature permits an attendant to dial frequently called numbers by pressing a feature key which is programmed with a particular number Automatic Recall This feature allows redirect of extended calls to unanswered stations camped on stations or stations with call waiting back to the Attendant This also provides for redirect of calls parked for a predetermined amount of time Busy Verification This feature allows an attendant to determine whether stations or trunks are busy or idle Call Hold This feature allows an Attendant to hold a call manually on the loop by pressing a key Call Park This feature allows the attendant to park calls against any directory number in the customer group Call Selection This feature enables an attendant to answer incoming calls using either of the following methods in the order they are received regardless of the incoming call type by manually selecting a specific incoming call type Camp On This feature allows the attendant to extend an incoming call to a busy station When the busy station becomes idle it automatically rings and is connected to the waiting call CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Ori
110. measure of the speed of transmission of digital information Digital Information which is expressed in discrete or non continuous form Hunting A search through a group of telephone numbers until an idle number is found or the last number of the group is reached Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 20 DIGITAL NETWORK SERVICES 10 2 Switched Data Service Cont d 10 2 4 Regulations a In addition to the following regulations the appropriate regulations established in other sections of this Price list will also apply Switched Data Service is comprised of the following rate elements Switched Data Customer Line Service Connection Charges Optional Features Software Reconfiguration Charge Network Usage Charge The minimum billing period for which service is provided is one 1 month Federal Subscriber Line charges will apply to Switched Data Service as specified in the Company s Federal tariff CTOC F C C 2 or F C C 3 For Presubscription of an Interexchange Carrier the rates and regulations as set forth in CenturyTel s Interstate Access Tariff will apply A directory listing for Switched Data service will be provided upon request in accordance with Section S6 of this price list Switched Data Individual Line Loop Extension can be provided where A customer s local serving central office is
111. messages given in the table in 7 following are for each additional minute or any fraction thereof that the telephone connection continues beyond the initial period 3 The basic rate for all classes of service is the Station to Station rate Additional amounts as shown under 7 b following should be added to the basic rate for all Operator Station and Person classes of service 3 Timing of Messages a The time when connection is established as provided in b through e following determined in accordance with the time standard or daylight saving observed at the location of the rate center of the calling station determines what rate schedule applies This rule applies whether the call is originated as paid or collect CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 5 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d a Service Between Land Wire Telephones Cont d 3 Timing of Messages Cont d a The time when connection is established as provided Cont d 1 In cases where a message begins in one rate period and ends in another the charge for the portion of the message within each rate period shall be the charge for whole minutes in effect for that rate period b On station to station calls chargeable time begins when connection is established between the calling station and
112. not accomplished on an order for which a network access charge is applicable S6 4 Non Published Telephone Numbers a Some customers request their telephone numbers be omitted from the directory and the Company s directory assistance records Such requests may be fulfilled through the assignment of a non published telephone number subject to the rates and regulations outlined below 1 Incoming calls to non published telephone numbers will be completed by the Company only when the calling party places the call by number The Company will adhere to this practice notwithstanding any claim of emergency the calling party may present Provided however should a call be placed from a customer s telephone number to 911 emergency services the customer s name address and or telephone number will be released to the appropriate governmental authority The acceptance by the Company of the customer s request to furnish a non published telephone number does not create any relationship or obligation direct or indirect to any person other than the customer b In the absence of gross negligence or willful misconduct no liability for damages arising from publishing a non published telephone number in the directory or disclosing said number to any person shall attach to the Company Where such a number is published in the directory the Company s liability shall be limited to and satisfied by a refund of any monthly charges which the Company may have made
113. numbers are required for each additional terminal A maximum of eight terminals belonging to the same customer are permitted per ISDN BRI line Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 15 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 2 Conditions Cont d xX Digital ISDN Centrex Services Cont d 13 Individual Line Loop Extension a Digital ISDN Centrex Individual Line Loop Extension provides a physical extension of the Digital ISDN Centrex loop from approximately 18 000 feet to approximately 36 000 feet These distances are for planning purposes The actual distances are dependent on decibel dB loss and not just physical loop length This physical extension is accomplished by means of a CO installed power module and an outside plant installed regenerator or U Repeater The deployment method is based on dB loss and not on specific cable footage The vendor installation information indicates that up to a 34dB loss at 40kHz in either direction of the field repeater is acceptable With the CenturyTel engineering practice of maximum loss for the Digital ISDN Centrex loop to be 38dB at 40kHZz it is assumed if the customer s distance would exceed the 38dB for standard installation the U Repeater would be mounted within the stated range of
114. of Others S2 34 Connection with Certain Facilities and or Equipment Regulation 15 Construction CharQeS eccccccceeceeeeee ceeeeeeeeeeeaeaaeeeeeeeeeeeaeaaeaees S5 1 Ganera see sccudee a a O S5 1 Construction on Private Property cceccseseeeeeseeeeseeeeeeeeeaes S5 1 Special Types Of CONStructiOn 0 cccccssceesceseeseesseesseeeseeseees S5 1 Rearrangement of Existing Plant eeens S5 1 Construction Required for Temporary Service 200 S5 1 Digital Channel Service aesssssssesssssrrsrsrssssrsrrrrrrssssrsrrrrrren S10 1 Customer Owned Pay Telephone COPT Coin Line Service S7 15 Customer Premises WITring cccee ceeeeeeeeeeeeeeeeeeeeeaeaaeaees S2 37 Customized Code ReStrictions c cceceeeeeeeeeeeeeeeeeeeaeaaeeees 13 29 Customized Number ServiCe c ccccceseeeeeeeeeeeeeeseeeeeeeenees 13 41 CUSIOPAK morana n a a aa N 12 78 CyberDSASOrVviGe s sess rtn iE a NEET Ah Sadhvi dened has 10 53 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Index 2nd Revised Index Page 3 INDEX Subject Section Page No Defacement Of Premises 0 ec eeceeeeeeceeeeeeeeeeeeeeeeeeeeteeeeeeeteeeeeneeaees S2 36 Definition Of TermS essessessesresnssneruesnernnrnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnna S1 Demarcation Point See Network Interface Device Destruction o
115. of such services for transmitting interexchange traffic that does not either originate or terminate at the customer premises is prohibited b ISDN PRI is provisioned on a clear channel 1 544 megabit per second Mbps facility and uses the ISDN architecture of 23 B channels and one D channel or 24 B channels to provide the customer with the capabilities of simultaneous access transmission and switching of voice data and imaging services via channelized transport C ISDN PRI provides the capability to transport customer information in the form of circuit switched voice or data up to 64 Kbps over any B channel One D channel can control up to twenty 20 PRI trunks In these cases a single D channel in one ISDN PRI trunk handles all signaling and control functions of the other trunks in the arrangement which allows supplemental trunks to consist of twenty four 24 B channels S10 5 2 Regulations a ISDN PRI service is available from serving central offices equipped with the necessary clear channel facilities to provide ISDN PRI service Feature availability and service capabilities are dependent on the facilities and the digital technology providing the service b Customer Provided Equipment CPE must be NI 2 compliant Any CPE that requires custom switch features not supported in the NI 2 specification may be supported as an exception and priced on an individual case basis Custom ISDN
116. of this Price list shall also apply Rates and Charges 1 The following rates and charges are in addition to the applicable rates and charges specified in Sections S4 and S12 of this Price list 2 The following rates apply during the contract period and until the service is discontinued Monthly Rate a 84 Month Contract Station Line each 11 50 b Feature Series 1000 per line 2 00 Effective 03 23 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 5 2nd Revised Page 11 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 2 Special Service Arrangements Cont d T 5 2 7 City of Dothan T a General 1 This price list provides CentraNet Calling Number Identification for the City of Dothan 2 All other rates rules and regulations as specified in other sections of this Price list shall also apply Rates and Charges 1 The following rates apply during the contract period and until the service is discontinued Monthly Rate a Centrex Calling Number Identification 3 25 Lines per line 6 00 26 49 Lines per line 4 50 50 Lines per line 2 00 Maximum Total Charge per month 200 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd Revised Page 12 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 2 Special Service Arrangements Cont d
117. on dB loss and not on specific cable footage The vendor installation information indicates that up to a 34dB loss at 40kHz in either direction of the field repeater is acceptable With the CenturyTel engineering practice of maximum loss for the Digital Centrex ISDN loop to be 38dB at 40kHz it is assumed if the customer s distance would exceed the 38dB for standard installation the U Repeater would be mounted within the stated range of 34dB and the customer s length would be extended another 34dB from the U Repeater installation point Only one 1 power module and U Repeater can be used per Digital ISDN Single Line Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 35 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 2 Conditions Cont d u Individual Line Loop Extension Cont d The customer s network access line is pre engineered to determine when the U Repeater power module is required The power module is designed to be used only with the U Repeater and the repeater can only be used with the power module One interexchange carrier must be selected for all voice and circuit switched data telephone numbers associated with the same digital local loop however 101XXXX access to other Carriers is provided A separate interexchange carrier may be chosen for packet service Customer Referral
118. originating outgoing virtual calls X 25 Reverse Charge permits a called party to be billed for a call X 25 Reverse Charge Acceptance allows a called party to accept charges for incoming calls X 25 Throughput Class Negotiation allows the calling data terminal to request specific throughput classes in a call request package for both directions of data transmission Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 59 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d n Digital ISDN Centrex X 25 Basic Package Cont d X 25 Transmit Delay Selection and Indication allows the data terminal to specify an acceptance transit delay on a per call basis for virtual call Digital ISDN Centrex X 25 Enhancement Package Includes X 25 Basic Package plus X 25 Closed User Groups allows ISDN subscribers to establish subnetworks within which the members of a closed user group can communicate A member cannot communicate with parties outside of the closed user group Closed user groups are established by a service order A user can belong to more than one 1 closed user group X 25 Fast Select allows a data terminal to send as many as 128 bytes of data in addition to call setup and clearing packets X 25 Fast Select Acceptance allows transmittin
119. percent reduction of the sum of the Set Up and per Each Minute charges calculated at the rates shown above CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Page 7 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 4 Rates and Charges Applied by the Company Cont d a Public Telephone Access Service is provided on a Usage Rate Cont d 1 SCHEDULE 1 USAGE RATE SERVICE Cont d b Local Usage Rates Cont d 4 Full Rate Period Cont d Up to But From Not Including Discount Everyday 9 00 p m 8 00 a m 40 Saturdays 8 00 a m 9 00 p m 40 Sundays and Certain Holidays See Note 1 Note 1 Holiday discount applies on New Year s Day January 1 Independence Day July 4 Labor Day the first Monday in September Thanksgiving Day the fourth Thursday in November and Christmas Day December 25 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Page 8 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 4 Rates and Charges Applied by the Company Cont d a Public Telephone Access Service is provided on a Usage Rate Cont d 2 SCHEDULE 2 FLAT RATE SERVICE The flat monthly rates listed below will apply on a per line basis Public
120. premises and the serving wire center of that premises One 1 544 Access Line charge applies per customer designated premises at which the facility is terminated 1 544 Special Transport The 1 544 Special Transport rate element provides for the transmission facilities between the serving wire centers associated with customer designated premises Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 20 Original Page 12 PRIVATE LINE SERVICE AND CHANNELS 20 4 1 544 Megabit Service Cont d b Regulations Cont d 3 Connections a Responsibility of the Customer Where a customer elects to connect a communications system to 1 544 Mbps service the customer shall be responsible for i Compatibility of the connected communications system and the 1 544 Mbps service ii Testing and clearance of trouble conditions or service difficulties on any communications system which is connected to 1 544 Mbps service Responsibility of the Company i The Company shall not be responsible to the customer if changes in any of the facilities operations or procedures of the Company utilized in the provision of 1 544 Mbps service render any facilities provided by a customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance ii The Company undertakes to maintain and repair the facilities which
121. price list are furnished only in central office areas where facilities and equipment as determined by the Telephone Company permit Services in this price list designed primarily for Enhanced Service Providers ESPs are also available to others 13 14 2 Enhanced Service Provider ESP Services a ESP Services are offered by the Telephone Company in conjunction with exchange access line service as outlined in Section S13 14 5b 8 of this price list Customers may order and utilize these services to connect to the Telephone Company s local exchange network to provide enhanced services to the customer s clients These services are as follows 1 Data Link This service which must be established between the customer s location and the Telephone Company s central office provides the capability of delivering to the customer the called number the calling number and the type of forwarding from each central office serving area in which the customer wishes to offer enhanced services Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 45 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 2 Enhanced Service Provider ESP Services Cont d a ESP Services are offered by the Telephone Company Cont d 2 Forwarded Call Information Intraoffice This service provides
122. receive calls for which additional charges are billed to the customer s telephone number The Company may disconnect PLTS service with notice for any of the following reasons 1 Failure to make monthly payments to maintain the PLTS balance 2 Use of the service in a manner that interferes with the service of others The Company may disconnect PLTS service without notice for any of the following reasons 1 If the customer accrues new billable charges for toll or other service on their telephone bill 2 Where a known dangerous condition exists 3 Where service is connected without authority by a person who has not applied for the service or who has reconnected service without authority following termination of service If the PLTS customer is disconnected due to failure to comply with any terms of PLTS they will no longer be eligible for PLTS The customer can return to basic local telephone service if they meet the requirements for service including payment of outstanding essential charges if applicable and payment of a deposit if their credit history is such that a deposit would normally be required CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 2 1st Revised Page 18 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances S2 4 1 Advance Payments a An applicant for service or facilities may be required to pay in advance of ins
123. responsibility for change requests delayed by priority central office switch processor functions The Company reserves the right to inhibit CMAC service in the event of a service affecting condition to the central office or affiliated operating support system 12 3 4 Rates and Charges a The following rates are applicable for Centrex Customer Moves and Changes CMAC These rates are on a per account basis Nonrecurring Monthly Line Size Charge Rate 1 2 100 Lines 190 00 135 00 2 101 250 Lines 350 00 165 00 3 251 400 Lines 800 00 250 00 4 401 1 500 Lines 1 850 00 355 00 5 1 501 Lines 3 500 00 500 00 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 5 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service 12 4 1 General a Centrex Service is a local exchange telecommunications service available only to customers served from suitably equipped central offices where operating conditions permit The service may be analog or digital Digital ISDN Centrex is provided using Integrated Services Digital Network Basic Rate Interface ISDN BRI technology It is a central office based service arrangement which consists of host central office interface equipment and software located on Company premises This service provides local exchange access interexchange access intras
124. retaining such right of way 5 3 3 Charges Construction charges are applicable on private and public property When a CLEC has issued an order to the Company requesting the Company to provision service to a CLEC s customer or to the CLEC and construction is required to provision the requested service the CLEC will be responsible for paying one hundred percent 100 of the construction costs CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 6 Original Contents Page 1 DIRECTORY LISTINGS TABLE OF CONTENTS Page No 6 1 Regulations Applicable to Directory Listings 1 S6 2 Business Listings 2 S6 2 1 Business Designations 3 6 2 2 Trade Names 4 S6 3 Residence Listings 4 S6 3 1 Special Residence Designations 4 S6 3 2 Dual Name Listings 4 S6 4 Non Published and Non Listed Telephone Numbers 5 S6 4 1 Rate Application 6 S6 5 Additional Listing Charges 7 6 5 1 General 7 6 5 2 Rates 8 S6 6 Miscellaneous Listings 8 S6 6 1 Reference Listings 8 6 6 2 Foreign Listings 8 6 6 3 Indented Listings 8 6 6 4 Caption Listings 9 6 6 5 Additional Listings for Names Spelled More Than One Way 9 6 6 6 Alternate Directive Listings 9 S6 6 7 Temporary Listings 10 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 6 Original Page 1 DIRECTORY LISTINGS 6 1 Regulations Applicable to Direct
125. shall not be responsible for the installation operation or maintenance of any terminal equipment or communications systems Telecommunications service is not represented as adapted to the use of terminal equipment or systems and where such are connected to Company facilities the responsibility of the Company shall be limited to the furnishing of facilities suitable for telecommunications service and to the maintenance and operation of such facilities in a manner proper for such telecommunications service Subject to this responsibility the Company shall not be responsible for 1 the through transmission of signals generated by the terminal equipment or systems or for the quality of or defects in such transmission or 2 the reception of signals by terminal equipment or systems The Company shall not be responsible to the customer or otherwise if changes in the criteria outlined herein or in any of the facilities operations or procedures of the Company render any equipment or communications systems obsolete or require modification or alteration of such equipment or systems or otherwise affect its use or performance The Company may make changes in its communications facilities equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in VOLUME X Part 68 of the Federal Communications Commissions Rules and Regulations If such changes
126. stations terminating at different locations into a single Centrex Service system all stations must be served by the same central office switching equipment A customer with multiple Centrex Digital ISDN Centrex Service systems may link his systems with tie lines to permit intercom dialing Tie line charges will apply Where the Centrex Digital ISDN Centrex station line is located in a different central office area of the serving exchange the Foreign Central Office Charge and measurement as specified in Section 9 2 is applicable For Digital ISDN Centrex this capability is only supported from ISDN capable base unit central offices Where the Centrex Digital ISDN Centrex station line of the same system is located in a different exchange area the Interexchange Channel Charges apply for each interexchange channel as specified in S20 1 For Digital ISDN Centrex this capability is only supported from ISDN capable base unit central offices Private Line arrangements Special Access Services or foreign dial tone connected with Centrex Digital ISDN Centrex Service are subject to rates rules and conditions as set forth in the appropriate Price lists Certain optional feature capabilities may not be compatible with other Feature Packages or Optional System features To qualify for quantity discounts Centrex service equipped lines must primarily terminate at a single designated location of the customer of record In those instances
127. subscribe to as many additional Automatic Access Lines or Centrex lines as in the judgment of the Telephone Company are required to adequately handle calls without impairing service to others Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 52 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 5 Regulations and Conditions Cont d b Enhanced Service Provider s Obligations Cont d 9 10 The customer is responsible for disconnecting ESP Client Services ordered for its client s including those situations where the customer s client s no longer have service with the Telephone Company The customer is responsible for the payment of applicable charges for each forwarded call completed in conjunction with User Transfer Service Client Obligations 1 The client whose line is equipped with Call Forwarding Busy Line and or No Answer Fixed is responsible for the payment of applicable charges for each completed call between their call forwarding equipped line and the customer s number to which the call is forwarded Billing and Remittance 1 2 Adjustments requested due to poor transmission quality caused by the customer s equipment may be made at the discretion of the Telephone Company The customer s services may be discontinued pursuant to the pr
128. such construction will be determined in accordance with the regulations as set forth in Section S5 Charges Applicable Under Special Conditions except as otherwise specified In certain instances i e when spare facilities and or equipment are not available it may be necessary to preempt existing services to provision or restore National Security Emergency Preparedness NSEP Services If in its best judgment the Telephone Company deems it necessary to preempt then the Telephone Company will ensure that 1 The service s preempted have a lower or do not contain NSEP assigned priority levels 2 A reasonable effort is made to notify the preempted service customer of the action to be taken 3 A credit allowance for any preempted service shall be made in accordance with the provisions set forth in Section S2 4 4 2 3 2 Construction of Facilities a Customers who receive or request service shall be deemed to have consented to the reasonable use of their real property to construct operate maintain replace or enlarge telephone and or communication lines overhead or underground including all conduit cables wires surface testing terminals markers and other appurtenances under through across and upon any real property or interest therein owned or leased or controlled by said member for the furnishing of telephone or communications service to said customer or any other customer Upon request the customer agrees to ex
129. the information on the calling number the customer s client line which was busy or did not answer and is equipped with call forwarding the called number the customer s enhanced service number to which redirected calls are forwarded and the reason calls were forwarded or placed to the customer The reasons for forwarding information may include when a client s line is busy not answered either busy or not answered or used to call the customer directly Message Waiting Indication Audible This service provides the ability for a customer to send and a customer s client line to receive an alerting signal in the form of an audible stutter dial tone This alerting signal will be used by the customer to inform its clients that information is waiting for them Message Waiting Indication Audible Ring Burst In addition to the stutter dial tone that a client receives to let him know a message is waiting CenturyTel can provide ringing at a special cadence to signal the client that a message is waiting This reminder will be repeated at a specific interval programmed by CenturyTel Message Waiting Indication Visual MWI V is a feature that provides the Enhanced Service Provider or customer with the ability to send an alerting signal in the form of a light to its end user s line This alerting signal can then be used by the Enhanced Service Provider or customer to inform its end user that a message s is waiting Effective
130. the term commitment period the customer may 1 Renew their term commitment 2 Commit to a new term period 3 Change service or 4 May arrange for termination of the service at the end of term In the event the customer does not select one of the above renewal options the customer will be converted to the shortest term period available under price list i e month to month one year etc for the same service If the customer is converted in this way an early termination charge will not apply should the customer subsequently discontinue service Early termination charges will not be assessed under the following circumstances a Customer moves existing service either to a new location within the same address and or same building inside move or to a new location outside move and maintains that service for the remainder of the term Customer moves existing service to a new location where the service is unavailable Customer renegotiates a new term commitment plan for the same service before the initial term commitment expires and the value of the new term commitment is equal to or greater than the value of the initial term commitment Customer changes to another service or upgrades service to a higher speed or capacity under a term commitment provided the following conditions are met 1 The value of the new term commitment is of equal or greater monetary value than the initial term commitment 2 The Company provides t
131. this plan The customer must specify the term period at the time the Plan is ordered During a term period the customer may elect to convert to a new term period of the same or different length or to another CenturyTel optional calling plan Conversion to a new term plan or another CenturyTel optional calling plan will be allowed without a penalty if the new term period is greater than the remainder of the original term period In the event the Flat Rate Plan is terminated by the customer prior to completion of the initial term period the customer will be liable for a termination liability charge The customer will be required to pay 25 00 for each month remaining in the term period selected by the customer Rates and Charges Monthly Per Minute Rate Of Use 1 Month to Month 5 00 0 17 2 One 1 Year Term 5 00 0 16 3 Two 2 Year Term 5 00 0 16 4 Three 3 Year Term 5 00 0 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Effective 02 01 07 Alabama Section 18 Original Page 49 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 13 LATA Configurations LATA Montgomery 478 EXCHANGES Alberta Arlington Ashford AUBURN Camden Catherine CLAYTON Cottonwood DEMOPOLIS Dixons Mills Eclectric EUFAULA Fort Davis FORT DEPOSIT GEORGETOWN GA Gordon Gordonsville Goshen GREENSBORO Hayneville HOLTVILLE HURTSBORO Kowaliga LAFAYETTE Lapine LINDEN Lowdesboro
132. to switching equipment in the Company central office 4 A connection to an Interexchange Carrier IC feature group service in the Company central office The terminating point of a WATS access line or exchange line for 800 Service any of the arrangements listed preceding is a WATS termination The first such termination associated with a WATS access line is the WATS main termination Any additional termination associated with the same WATS access line is a WATS extension termination A WATS extension termination must be located in the same LATA as its associated WATS main termination Any additional termination associated with the same exchange line for 800 Service is an exchange line extension from the appropriate price list f Communications systems provided by Interexchange Carriers may be connected with the facilities furnished by the Company for WATS g Customer provided terminal equipment or protective circuitry may be connected to WATS in accordance with effective provisions of the Federal Communications Commission s Registration program h Combined WATS is furnished only in offices where the interLATA carrier has purchased appropriate Feature Group C or D access facilities Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 19 Original Page 4 19 1 WIDE AREA TELECOMMUNICATION SERVICE Regulations Cont d 19 1 1 General Cont d
133. well as the requirements of Alabama Law Act No 93 851 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 32 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d 2 4 8 Economic Development Incentive Waivers and Discounts Cont d d Option Three 1 For the purpose of Option Three of this Price list offering Approved Company means any corporation partnership limited liability company proprietorship trust or other business entity making a qualified investment approved by the Alabama Department of Revenue Department pursuant to the provisions of Alabama Law Act No 95 187 For the purpose of Option Three of this Price list offering any Approved Company which meets either of the following qualifications will qualify for the discounts in this Price list a A small business addition as defined by Alabama Law Act No 95 187 with a capital cost of at least 1 million which will create at least fifteen 15 new jobs within one 1 year of the date the project is placed in service b A qualifying project or headquarters facility other than a small business addition as defined by Alabama Law Act No 95 187 with a capital cost of at least 2 million which will create at least twenty 20 new jobs within one 1 year of the date the project is placed in service The Approved Company must eithe
134. where a service configuration results in more than 30 of the lines terminating at a remote location of the customer of record within the coverage area of the Central Office the service must be offered pursuant to contract to account for cost considerations Customer of record does not apply to an entity reselling this service In resale scenarios the lines must terminate at the primary single location of the customer with identical pricing and costing rules as applicable to end user customers of record Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 8 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 2 Conditions Cont d s Space Requirements 1 2 3 Suitable and sufficient space for any remote units required shall be leased by the Company from the customer Suitable space includes provisions for atmospheric control and encompasses the following environmental requirements Dust free Controlled temperatures ranging from 50 to 86 Fahrenheit with consideration given to heat loss and or gain of the equipment Relative humidity of 20 minimum and 55 maximum Commercial power necessary to operate the remote units if required shall be provided by the customer and located on the customer s premises t Subsequent Additions Deletions and Changes
135. which will provide an indication at the customer premises of how long the first call in the incoming call queue has been waiting Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 33 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d d Feature Package 3000 The features below are in addition to the Feature Package 1000 and Feature Package 2000 features Call Forwarding Incoming When activated by a Main Station user automatically routes incoming calls from outside the Centrex System intended for his Main Station to any other Main Station selected within the same system or outside the Centrex system The Main Station selected may also be the attendant The attendant may also activate call forwarding for a Main Station Call Forwarding Within Group This feature restricts a station user so that calls may only be forwarded to other stations in the business group Executive Busy Override This feature allows a station user to access a busy station after a break in tone alerts the busy station Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 34 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service C
136. with any resulting fraction round up to next higher integer This is the message rate mileage except when the mileage so obtained is less than the minimum rate mileage shown in e preceding the minimum rate mileage corresponding to the N value is applicable 1 EXAMPLE The message rate difference is required between Birmingham Alabama and Anniston Alabama V H Birmingham 7518 2446 Anniston 7406 2304 Difference 112 142 Dividing each difference by three 3 and rounding to nearer integer 37 and 47 Squaring integers and adding 37 x 37 1369 47 x 47 2209 3578 Sum of integers is greater than 1777 so divide integers in c by three and repeat d Dividing integers in c by three 3 and rounding 12 and 16 Squaring integers and adding 12x 12 144 16 x 16 256 400 The sum of the squared integers is less than 1778 and was obtained after two successive divisions by three 3 therefore N 2 The difference is always obtained by subtracting the smaller coordinate from the larger coordinate CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 18 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d b Determination of Airline Mileages Cont d 1 To determine the rate distance between any two rate centers proceed as follows K Cont d f Obtain sq
137. y contains the restoration priority level assignment Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 2nd Revised Page 32 MISCELLANEOUS SERVICE ARRANGEMENTS 13 9 Telecommunications Service Priority TSP System Cont d 13 9 3 Provisioning Priority a If the customer requires service within a shorter time interval than the Telephone Company can provide and the requested service qualifies for TSP the customer may elect to invoke National Security Emergency Preparedness NSEP Treatment and obtain the appropriate provisioning priority assignment from the TSP Program Office Acceptable assignment code values are E 1 2 3 4 5 or 0 The assignment of the value E denotes Emergency Provisioning and implies the service has the most critical provisioning requirements and the Telephone Company will respond accordingly The Telephone Company will take immediate action to provide the requested service at the earliest possible date The assignment values of 1 2 3 4 and 5 are treated as essential service priorities and the Telephone Company will adjust its available resources to meet the customer s requested due date The value 0 implies no provisioning priority S13 9 4 Restoration Priority a A TSP authorization code for restoration priority classifies the service as being among the nation s most important NSEP telecommunications service
138. 0 and 2800 cps 1dB to 3dB Between 300 and 3000 cps 2dB to 6dB means more loss When at the request of the customer a channel is conditioned in accordance with the specifications in 4 a amp b preceding a channel conditioning charge applies to the first station only at each building except that two channel conditioning charges apply for a channel located within the same building at the following charges Between buildings in the same exchange on a two point or multi point channel not arranged for switching or for a channel located within the same building CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 20 Original Page 5 PRIVATE LINE SERVICE AND CHANNELS 20 2 Intraexchange Private Line Service Cont d 20 2 1 Local Private Line Service Cont d b Rates and Charges Cont d 4 Channel Conditioning Arrangement Cont d c When at the request of the customer Cont d Type C1 each Rates Monthly Rate 25 35 Installation Charge 25 00 Type C2 each Monthly Rate 54 45 Installation Charge 25 00 20 2 2 Channels for Metering Control or Other Purposes Not Involving Telephonic Communications a Rates and Charges are as specified for Local Private Line Service in S20 2 1 preceding 20 2 3 Channels for Piped Music Systems a Conditions 1 Channels for Piped Music Systems will be provided where the necessary facilities
139. 0 b 1 2 and 3 following if the WATS extension line is located in a different building or different premises from the WATS main line 1 Different Premises a When the WATS extension is located in the same exchange and in the same central office serving area as the WATS main termination rates and charges for a local channel apply 1 Local Channel Installation Monthly Charge Rate a Each See Section S20 Local Channel Type 2157 for the rates and charges When the WATS extension is located in the same exchange but in a different central office serving area from the WATS main termination the following interoffice mileage charge applies in addition to the rates and charges for the local channel specified preceding ie Interoffice channel measured between serving central offices Installation Monthly Charge Rate a Local Channel See S19 1 3 for the rates and charges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 19 Original Page 17 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 10 WATS Extensions Cont d b Channel rates and charges as specified in Cont d 2 Different Building Same Premises a When the WATS extension is located in a different building on the same premises as the WATS main termination or another extension associated with the same WATS access line the following
140. 050 1100 1050 1100 1050 1100 1050 1100 1050 1100 1050 1100 1050 1100 1050 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 19 Original Page 10 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 4 Monthly Rates and Charges Cont d a Hourly Rates 3 Combined 800 Service Per Hour Peak Off Peak Up to and including 15 hours 10 05 9 55 Greater than 15 hours 9 30 8 80 Greater than 40 hours 8 50 8 00 Greater than 80 hours 7 50 7 00 Greater than 120 hours 6 90 6 40 Greater than 170 hours 6 30 5 80 Greater than 320 hours 5 80 5 30 Greater than 500 hours 5 80 5 30 Greater than 1200 hours 4 98 4 48 Greater than 2500 hours 4 98 4 48 Per Minute Peak_ Off Peak 1675 1592 1550 1467 1417 1333 1250 1167 1150 1067 1050 0967 0967 0883 0967 0883 0830 0747 0830 0747 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 19 Original Page 11 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 1 19 5 4 Monthly Rates and Charges Cont d b Rate Periods Rates applicable are based on the time of day day of week as follows 1 Peak Period 8 AM to 5 PM Monday through Friday The Peak Period for holidays New Year s Day Independence Day Labor Day Thanksgiving Day and
141. 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 50 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d g Optional System Features Cont d T1 Access This feature provides a trunk side connection to a High Capacity Digital Channel within the Centrex system Each T1 Access termination is equivalent to twenty four 24 derived voice grade circuits VIP Alert This feature allows a customer to program up to twelve 12 telephone numbers of selected callers enabling the customer to distinguish certain incoming calls from all others by a distinctive ring tone If a customer also subscribes to Call Waiting calls from the selected numbers will be distinguished by a distinctive Call Waiting tone WATS Access This feature provides the customer access to an inter exchange carrier for bulk toll calling 800 877 888 Service Access This feature permits 800 877 888 Service Access to terminate in the Centrex Service System CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 51 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d h Digital ISDN Centrex B Channel Bearer Cha
142. 1 COIN TELEPHONE SERVICE S7 1 Reserved for Future Use 7 2 Reserved for Future Use 7 3 Public Telephone Access Service for Customer Provided Equipment S7 3 1 General a Public Telephone Access Service is an exchange line service provided at the request of the customer for telecommunications use by the general public at locations accessible to the general public b Public Telephone Access Service is provided for use with customer provided telephones C The carriage and completion of local messages may be provided by the Company as stated in Section S3 and Section S18 of this Price list Local calls placed through the Alabama Relay Center from a customer provided coin telephone are completed at no charge The Company must be utilized to directly provide both the operator function and transport function of such calls except as specified in Section S7 3 7 of this price list Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 7 Original Page 2 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 1 General Cont d d Public Telephone Access Service is provided subject to the condition that telephone messages local and long distance placed from stations which are accessible to the public are completed over Public Telephone Access lines Where Public Telephone Access Service is furnished any ty
143. 1 The following feature matrices indicate the availability of each Cont d c Voice Packages Features Cont d MBKS Service Analog Digital 1000 BASIC 2000 DELUXE 3000 3000 DELUXE Feature Name CCLASS Remote Access to Features X XXX Off Hook Queuing X XX Individual Speed Call 30 X XXX Ringback Queuing X X X Basic Message Service K XX Delayed and Abbreviated Ringing XX Display for Ringing Call Appearance Only XX Intercom Alerting XX Outgoing Called Line ID for ISDN Terminals XX Priority Calling Incoming Only XX Executive Busy Override X X Incoming Call Forwarding X X Within Group Call Forwarding X X Automatic Call Return X Automatic Busy Redial X Special Call Forwarding X Special Call Acceptance X Call Block xX Special Call Waiting xX Bridging XXX Conference Calling XXX An analog telephone set connected through an appropriate ISDN terminal adapter to a Digital ISDN Centrex line must subscribe to analog Centrex voice feature packages not Digital ISDN Centrex MBKS Service feature packages Not available on 5ESS CCLASS Package can be used with Analog or Digital Centrex Not available on DMS100 Limited to existing customers at locations where those services are equipped and in service as of December 30 1999 CECEO CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 24 CENTRA
144. 1 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 13 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 8 Provision and Ownership of Facilities a Facilities furnished by the Company on the premises of a customer or authorized user of the service are the property of the Company and are provided upon the condition that such facilities except as expressly provided in the price list must be installed relocated and maintained by the Company and that the Company s employees and agents may enter said premises at any reasonable hour to make collections from coin boxes to install inspect or repair any part of the Company s facilities on the customer s premises or upon termination or cancellation of the service to remove such facilities Customers may not disconnect or remove or permit others to disconnect or remove any apparatus installed by the Company except upon written consent of the Company 2 3 9 Provision and Ownership of Directories a Telephone directories distributed from time to time by the Company remain the property of the Company and shall not be mutilated and shall be surrendered upon request No binder holder insert or auxiliary cover or attachment of any kind not furnished by the Company shall be attached to the directories owned by the Company except that this prohibition shall not apply to a custome
145. 2 2 DIGITAL NETWORK SERVICES 10 5 Integrated Services Digital Network Primary Rate Interface ISDN PRI Cont d kK 10 5 5 Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service Cont d B Rates Cont d 3 Optional Features Monthly Nonrecurring Rate Charge a 2 B Channel Transfer Per Primary Rate Interface 75 00 100 00 b Call by Call Integrated Service Access Feature Capability Per Primary Rate Interface Available with Two Way Primary Rate Interface only 50 00 35 00 c Circular Hunt Per Primary Rate Interface 25 00 0 00 d D Channel Backup 50 00 20 00 e E911 Call Screening Per Primary Rate Interface up to 100 station numbers 125 00 0 00 f Incoming Call Identification Caller ID Name and Number Per Primary Rate Interface 100 00 0 00 g Main Number ID Capability 0 00 0 00 h National ISDN 2 Protocol Per Primary Rate Interface 0 00 0 00 i Network Ring Again Per Primary Rate Interface Available with Two Way Primary Rate Interface only 160 00 0 00 Available only to customers subscribing to more than one Primary Rate Interface Certain equipment restrictions apply CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 10 05 12 Section 10 2 Revised Page 52 3 Cancels 1 Revised Page 52 3 DIGITAL NETWORK SERVICES 10 5 Integrated Services Digital Network Primary Rate Interf
146. 20 per occurrence 1 50 1 50 1 pay per use blocking 0 00 0 00 Grandfathered to existing customers at existing locations A maximum of 9 00 per month applies A maximum of 7 60 per month applies BB CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 14 15 Section 13 6th Revised Page 20 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13 5 4 Rates and Charges Cont d a Single Service One CenturyTel calling service per line Cont d Monthly Rate Business Residence Anonymous Call Block 1 05 1 05 Call Trace 57 per line 6 30 5 25 Call Waiting Cancel Call Waiting per line 7 29 5 09 Call Waiting ID per line 0 00 0 00 Caller ID per line 12 07 8 92 Caller ID Number Only perline 10 50 7 35 Coded Toll Control per line 5 75 3 75 Complete Blocking per line Law Enforcement Agencies 0 00 0 00 Standard 0 00 0 00 Distinctive Ring per line 6 82 6 30 Outbound Call Block Feature 5 00 5 00 Selective Blocking per call 0 00 0 00 Selective Call Accept 64 per line 4 20 3 15 Selective Call Forward 63 per line 6 30 5 25 Selective Call Rejection 60 6 30 5 25 Speed Dial Speed Dial 8 per line 4 20 3 67 Speed Dial 30 per line 5 25 4 20 3 Way Calling per line 5 77 4 20 per occurrence 1 50 1 50 pay per use blocking 0 00 0 00 Toll Denial 4 75 2 75 VIP Alert per line 4 20 3 15 1 5 Grandfathere
147. 20 3 4 Channels will be furnished only to connect customer locations within the same central office serving area and where the total route mileage of the channel does not exceed six 6 miles When the Company is required to make changes in any of the channels operations or procedures of the Company the Company does not guarantee the continued availability of the Limited Distance Modem Channels furnished The Company reserves the right after thirty 30 days written notice to the customer to discontinue the provision of such channels 20 3 3 Reserved for Future Use Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 20 Original Page 10 PRIVATE LINE SERVICE AND CHANNELS 20 3 Channels for Use with Limited Distance Modems LDM Cont d 20 3 4 Rates and Charges a Channels Monthly Installation Rate Charge 1 Per Two 2 Wire Circuit Rates and Charges specified in S20 2 1 Channel Modification Charge Deloading Cable 1 Removal of Load Coils in Under ground Cable each location 700 00 2 Removal of Load Coils in Aerial or Buried Cable each location 400 00 3 Each Additional Pair Modified at the same point and the same time as the first pair Underground aerial or buried per point unloaded 6 00 Maintenance of Service Charge 1 Where a customer provided his own Limited Distance Modem s and the Co
148. 3 56 Payment Arrangements and Credit Allowances 06 S2 19 Payment for SEVICE iiipin aaiae iaaa ad S2 19 Period for the Presentation of ClaimS ccccesesteeeeeeeeeees S2 35 Portable Communications Terminal for the Deaf 2 14 1 Presentation of Claims Period for the sesser S2 35 Private Line Service and Channels ccseceeeeeeeeeeeeeeeeeeeees S20 Channels for Metering Control or Other Purposes not Involving Telephonic Commu micati NS senstila aa i aia S20 5 Channels for Piped Music SystemS cccceeeeeeeeeeeeees 20 5 Channels for Program Transmission aeee 20 7 Local Private Line Service ceccseeeeeeeeeeeeeeaeneeeeeeees 20 1 Private Line Service Interexchang eeeeeeeeeeeeeees 20 1 Private Line Service Intraexchange eccerre 20 1 1 544 Megabit ServiCe 0 0 cccecee ceeeeeeeeeeeeeeeeeeeeeeeaeaaeeees 20 11 Private Right of Way Required to Provide Service S5 1 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Index 4th Revised Index Page 6 Cancels 3 Revised Index Page 6 INDEX Subject Section Page No Provision and Ownership OP Directories ssir a a iania ag S2 13 Of Facilities seoran enana a ta a aatar S2 13 Of Telephone NUMDETS cecceeceeeceeeeeeeeeeceeeeeeeaeeeeeeeeaeeaes S2 13 Provision for Certain Local Tax
149. 3 16 2 Regulations Cont d d Services Cont d Premium Calling Plan Block of Time provides flat rate calling to all exchanges within the LATA over a sixty 60 hour block of time monthly allotment Usage over the sixty 60 hour block of time will be billed at 04 per minute Any exchange routes that are flat rated under the Community Plus Plan will also be flat rated under the Premium Calling Plan Block of Time option and those minutes of use will not be counted toward the sixty 60 hour block of time Service charges shall be waived for those customers subscribing to a CenturyTel Local Calling Plan LCP changing to or between CenturyTel LCP Options as well as converting back to flat rate service Flat rate and measured rate services will be furnished to the same customer on the same premises where both services are available in the customer s local exchange area Should a customer request flat rate and measured rate services on the same premises a separate line and number will be required for each service type The customer will receive two 2 separate bills one bill Combining all flat rate lines and services and one for all measured rate lines and services provided Measured rate service where applicable provides for calling to specified home exchange and outside home exchange areas with each call measured on a per minute of use basis Usage rates for home exchange and outside home exchange calls are specified in S3 16 3 c
150. 3 7 of this Price list apply in addition to the applicable verification and emergency interrupt charges Nonrecurring Charge a Verification Request 1 Each request 2 50 b Emergency Interrupt Request 1 Each request 5 00 Ifan operator both verifies the condition of the line and interrupts conversation on the same request both charges apply CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 18 1st Revised Page 33 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 8 Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 18 1st Revised Page 34 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 9 Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 18 1st Revised Page 35 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 9 Reserved for Future Use Cont d Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 36 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 10 Optional Calling Plans 18 10 1 General a Description of Service Optional Calling Plans are specially designed toll plans applicable to intr
151. 379 Cordova 7504 2530 Crossville 7301 2394 Dadeville 7557 2206 Delta 7435 2259 Detroit 7534 2714 Dora 7501 2513 Double Springs 7447 2605 Ethelsville 7656 2663 Eutaw 7740 2553 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 20 18 5 Airline Mileage Between Rate Centers Cont d 18 5 1 List of Rate Centers by LATA Cont d a 1 Birmingham LATA Cont d Rate Center Fayette Flat Rock Flatwood Fort Payne Fyffe Gadsden Gardendale Gaylesville Geraldine Goodwater Gordo Graysville Guin Guntersville Hackleburg Haleyville Hamilton Heflin Henagar Henry Neely Dam Jacksonville Jasper Jemison Lecta Leeds Leesburg Lincoln Lineville Lisman Livingston Lynn Mentone Montevallo Morgan City Morrisons Cross Roads Moundville Munford V gt 7571 7185 7580 7247 7261 7355 7493 7266 7289 7539 7648 7510 7524 7315 7459 7451 7498 7387 7214 7404 7370 7497 7620 7383 7488 7301 7439 7463 7901 7814 7479 7210 7603 7313 7421 7687 7442 To be used for Private Line Service and WATS access line extensions LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 2628 2399 2555 2367 2397 2368 2460 2322 2402 2279 2603 2484 2670 2450 2686 2647 2699 2265 2393 2350 2308 2553 2379 2235 2406 2348 2345 2254 2552 2575 2619 2360 2413 2
152. 4 7 Mileage Charges Provision for Circuits Connecting Stations e 13 1 Foreign Exchange ServiCe cceceeceeeeeeeeeeeeeeaeaaeeees S9 1 Miscellaneous Devices Provided by the CUStOME Fenne a E T ETS S2 3 Miscellaneous Listings aiee T A S6 8 Miscellaneous Service Arrangements aseeseen S13 Monthly Exchange Rates e a S3 Movement of Exchanges Between Rate Groups seese S2 36 Move and Changes cccccceccceeeeeeeeee ce aaeeeeeeeeeeeeeeaaaaeeeeeeeeeeeeaea S4 Moves or Changes of Existing Plant S5 1 N11 Abbreviated Dialing Codes cccceeeeeeeeeeeeeeeeeeeeeeeeeaee 11 1 Network Access Register Package 2 cecsseeeeeeteeeeeeeaeeeeeees S3 10 Network Interface DeVICE cee eccccee ceeteeeeeee ee eeeeeeaaeeeeeeaaeeeeeed S2 39 Non Published Telephone NumbersS c eeeceeeeeeeeeeeeeees S6 5 Numbers Telephone 2 ccccceeeee cee eeeeeeeeeeeeeesaeeeeaeeeseeeeeaes S2 13 Obligation to Furnish Service cccceeeeeeeceeeeeeeeeeeeeaeaaeeees S2 5 Obscene Profane or Abusive Language sesser S2 5 Operator Assisted Local Callls ccccccseeeeeeceeeeeeeeeeeeeeeenees S3 19 Optional Calling Plan ccccceecece ceeeeeeeeeeeeeaeaeeeeeeeeeeeeaeaaeaees 18 36 Ownership of FacilitieS 0cccccceceeeeeeeeeeeeaeaeeeeeeeeeeeeeaeaaeaees S2 13 Packaged ServiCes ccccecceceeeeeeeeeeeeeaeaaeeeeeeeeeeeeaeaaaaneneeeees 1
153. 411 long distance Directory Assistance 555 1212 toll free numbers 1 800 or 1 888 700 900 911 950 976 101XXXX 011 IDDD 0 and any other numbers the institution and or the Commission finds may jeopardize the integrity and security of the institution and the safety of the public CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Page 14 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 7 Public Telephone Access Line for Institutional Service Providers ISPs Cont d C Rules and Regulations 5 The ISP may not provide intraLATA service except by means of local exchange company facilities authorized for resale 6 The ISP must validate each call against a billing validation database to ensure that the called number can receive and be billed for collect calls 7 The Company will bill and collect on behalf of PTAS providers for intrastate services that the provider is duly certificated by the Commission to provide through at a minimum clearinghouse arrangements S7 4 Reserved for Future Use Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 7 Original Page 15 COIN TELEPHONE SERVICE 7 5 Customer Owned Pay Telephone COPT Coin Line Service 7 5 1 Definitions and Requirements a Custo
154. 5 MISCELLANEOUS SERVICE ARRANGEMENTS 13 9 Telecommunications Service Priority TSP System Cont d 13 9 6 Obligations of the Telephone Company Cont d C The Telephone Company will work cooperatively with other providers of TSP service when only a portion is provided by the Telephone Company to ensure end to end service Additionally TSP System service will be provided in accordance with the guidelines set forth in NCS Handbook 3 1 2 Telecommunications Service Priority TSP System for National Security Emergency Preparedness NSEP Service Vendor Handbook dated December 10 2000 13 9 7 Rates and Charges The following rates and charges are in addition to all other rates and charges that may apply for other services offered under this price list which operate in conjunction with the TSP System a Establishment of TSP System Service The establishment of TSP System service charge is a nonrecurring charge NRC which applies when an access line and or circuit is ordered If both provisioning and restoration are ordered at the same time only one NRC is applicable The NRC is also applicable for orders changing priority levels There is no charge to remove a TSP assignment Nonrecurring Charge Per Access Line Circuit 15 00 Provisioning Priority There are two basic levels of priority provisioning Emergency Provisioning priority E and Essential provisioning priority 1 2 3 4 or 5 1 Emergency P
155. 5 5 Reserved for Future Use S13 5 6 Choice Pac a 1 Choice Pac offers a monthly discount on specific CenturyTel calling services when the customer orders three 3 or more services The discount percentage is applied to the total of the individual service rates subscribed to by the customer Choice Pac is available to business customers with one 1 or two 2 individual lines that are billed on the same account The discounted services must be billed on the same business account Any service may be substituted for another or additional services may be ordered at a later date The combination of services is not important to the discount only the number of services If the customer removes an eligible service s so that the total subscribed to for this package is less than three 3 the discount percentage will not apply and the individual service rates as specified in Sections 13 5 3 a and S13 5 4 c 1 b of this price list will apply The following services are eligible for the Choice Pac discount offering Busy Redial 66 Call Return 69 Call Block Call Forwarding Call Waiting Cancel Call Waiting Caller ID Caller ID Number Only Distinctive Ring Selective Call Accept 64 Selective Call Forward 63 Speed Dial 8 Speed Dial 30 3 Way Calling VIP Alert Anonymous Call Block is not included toward the threshold However the rates will be discounted if the threshold quantity is met Cancel Call Waiting which may b
156. 507 2225 2526 2309 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 21 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d 18 5 1 List of Rate Centers by LATA Cont d a Birmingham LATA Cont d Rate Center Nauvoo Needham Oakman Odenville Ohatchee Oneonta Panola Parrish Pell City Pennington Phil Campbell Piedmont Pinson Pisgah Ragland Rainsville Reform Rinehart Rockford Sand Rock Snead Springville Sulligent Surfside Sylacauga Talladega Thorsby Trussville Tuscaloosa Union Grove Valley Head Vernon Vincent 7485 7938 7529 7451 7396 7406 7752 7517 7458 7873 7435 7335 7474 7212 7419 7249 7646 7247 7587 7289 7366 7439 7556 7476 7536 7471 7625 7480 7643 7319 7214 7583 7509 2603 2536 2560 2397 2337 2435 2624 2544 2369 2517 2674 2295 2443 2412 2364 2393 2627 2333 2288 2354 2442 2417 2697 2364 2320 2324 2370 2425 2535 2480 2363 2679 2369 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 22 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d 18 5 1 List of Rate Centers by LATA Cont d a Birmingh
157. A 140 00 Both the Nonrecurring Charge and Monthly Rate apply per system per customer Calling Number Identification CNID is included at no additional charge as part of the basic Digital CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 71 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d e Optional Features Cont d 1 Centrex Cont d Rate I Caller ID Number Monthly Rate per line 2 25 lines Nonrecurring Charge N A Monthly Rate each line 6 00 26 50 lines Nonrecurring Charge N A Monthly Rate each line 4 50 51 lines Nonrecurring Charge N A Monthly Rate each line 2 00 Monthly Rate per customer group 2 25 lines Nonrecurring Charge N A Monthly Rate each group 15 00 26 50 lines Nonrecurring Charge N A Monthly Rate each group 30 00 51 lines Nonrecurring Charge N A Monthly Rate each group 60 00 m Call Tracing Service Nonrecurring Charge N A Monthly Rate per occurrence 6 00 Calling Number Identification CNID is included at no additional charge as part of the basic Digital ISDN Centrex Service and grandfathered to existing customers at their present location CenturyTel of Southern Alabama d b a CenturyLink Effective 02 01 07 General Customer Services Price List Alabama Section 12 Original Page 72 CE
158. Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 52 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d h Digital ISDN Centrex Cont d IntraSystem Caller ID A function which allows a station within a system to identify a caller calling from another station within the same system Kbps Kilobits Per Second Mbps Megabits Per Second Multi Button Key Set MBKS Service A Basic or Deluxe package of central office functions operated or activated by customer premises equipment Multipoint Any digital local loop supporting more than one user User A member of a business system i Digital ISDN Centrex Multi Button Key Set MBKS Basic Package Analog Shared Directory Number This capability allows an analog user to share an MBKS DN with ISDN MBKS users The analog user can originate receive or bridge onto a call on the shared MBKS DN If an MBKS DN is shared by an analog user and if there are multiple appearances of that shared DN on the ISDN MBKS terminals the analog user can be associated with any one call appearance of that shared MBKS DN with the default being the first call appearance Automatic Callback on Busy allows the user to activate Automatic Callback on Busy when a busy number is dialed When the busy station becomes idle a distinctive ring alerts the calle
159. Arrangements and Credit Allowances Cont d 2 4 6 Service Performance Guarantee Cont d a Business Cont d 5 The credit will not apply to out of service conditions resulting from Cont d d Temporarily or permanently discontinued service due to nonpayment of bills Residence 1 If a residence customer requests installation or repair of Company owned facilities used to provide service offered under this Price list and the installation or repair is not completed as agreed the customer will be eligible to receive a credit of 25 00 One 1 credit per order or trouble report may be applied for the affected service to which the customer subscribes to in this price list Each credit shall be limited to the amount described above for the particular line or lines associated with the service to be installed or repaired Credit will be provided in accordance with the above conditions at the request of the customer At the company s discretion the Service Performance Guarantee will appear as either a 25 credit on the customer s bill or something of equal value to the customer Credit will be extended in accordance with the above conditions only for installation or repair of Company owned facilities used to provide services offered in accordance with this price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 06 12 15 Section 2 3 Revised Page 24
160. Business Assist payment plan and is associated with a customer request for additions or modifications to an existing Business Assist This would include activities such as but not limited to Change of associated channel assignment Addition of supplemental features Activate Deactivate service connections Early service termination Service Ordering Charges Nonrecurring Charge 1 Service Installation 300 00 2 Service Change Charge per request 150 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 65 DIGITAL NETWORK SERVICES 10 7 Business Assist Cont d 10 7 6 Rates and Charges Cont d b Business Assist Facility Monthly Rate 1 Per Business Assist Facility 12 Month Term Payment Plan 250 00 24 Month Term Payment Plan 175 00 36 Month Term Payment Plan 150 00 C Business Assist Digital Channels 1 Voice Service a Per Access line trunk Centrex station 6 line minimum 28 50 2 Data Service a Per DSO channel 2 channel minimum 2 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 11 Original Contents Page 1 N11 ABGREVIATED DIALING CODES TABLE OF CONTENTS 11 1 Description 11 2 Terms and Conditions 11 3 Rates and Charges Page No CenturyTel of Southern Alabama d b a Ce
161. CE TABLE OF CONTENTS Regulations 19 1 1 General Use of the Service 19 2 1 General Limitation of Service 19 3 1 Limitations Reserved for Future Use Rates and Charges 19 5 1 19 5 2 19 5 3 19 5 4 19 5 5 19 5 6 19 5 7 19 5 8 19 5 9 19 5 10 19 5 11 19 5 12 19 5 13 19 5 14 19 5 15 19 5 16 19 5 17 19 5 18 19 5 19 General Reserved for Future Use Reserved for Future Use Monthly Rates and Charges Method of Determining Usage Charges Charges for Fractional Periods Nonrecurring Access Line Charges Reserved for Future Use Access Line Terminations WATS Extensions Reserved for Future Use Reserved for Future Use Minimum Service Period Allowance for Interruptions Reserved for Future Use Directory Listing Connection Arrangements Data Access Arrangements Reserved for Future Use Page No Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 19 Original Page 1 19 1 WIDE AREA TELECOMMUNICATION SERVICE Regulations 19 1 1 General a This price list is applicable to Wide Area Telecommunications Service furnished by CenturyTel of Alabama hereinafter referred to as the Company within its operating territory in the State of Alabama Wide Area Telecommunications Service WATS is the furnishing of facilities by the Company and its concurring Local Exchange Carriers for dial type telecomm
162. CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 1 Special Construction Cont d This page is Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 09 04 15 Section 5 3rd Revised Page 7 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 2 Special Service Arrangements 5 2 1 This page is Reserved for Future Use D CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd Revised Page 8 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 2 Special Service Arrangements Cont d T S5 2 2 Fort Rucker Alabama T a Special Trunks 1 This price list provides rates and charges for special trunks furnished to the Fort Rucker Military Reservation 2 Fort Rucker will be required to pay the monthly charges for the number of trunks necessary to adequately handle the traffic load as determined by traffic studies conducted by the Company 3 Rates Rates a Special in dial trunks between the Daleville Alabama central office and Fort Rucker each per month 29 25 Plus the regular rates and charges for Automatic Access Lines applicable to the serving local exchange b Special out dial trunks between the Daleville Alabama central office and Fort Rucker each Regular rates and charges for Automatic Access Lines applicable to the serving local exchange S5 2 3 City R
163. CI If an attendant is originating the call the switch also provides the originating permissions of the called party This feature is billed only on a flat rate basis Priority Calling Incoming Only provides an ISDN equivalent of Call Waiting Incoming Only With this feature calls outside the business group can terminate to a priority call appearance Terminations to priority appearances use normal intergroup alerting as opposed to priority alerting CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 57 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d k Digital ISDN Centrex Multi Button Key Set MBKS 3000 Deluxe Package Multi Button Key Set MBKS Deluxe Package plus Call Forwarding Incoming See Centrex Feature Package 3000 Call Forwarding Within Group See Centrex Feature Package 3000 Executive Busy Override See Centrex Feature Package 3000 Digital ISDN Centrex Data Feature Package 1000 Data Call Forward allows a customer to forward incoming calls to another telephone number Data Multi Line Hunt Group provides sequential hunting among lines in a hunt group for calls to a pilot number Data Speed Call Short List allows speed calling over a Circuit Switched Data Channel A short list allows storing up to eight 8 numbers Data Toll Restr
164. CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 42 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d g Optional System Features Cont d Attendant Data Link Console Interface Cont d Multiple Listed Directory Numbers A customer may have many listed directory numbers To handle this efficiently each number has a unique Incoming Call Identification ICI lamp so that the attendant can answer appropriately The only limit to the number of listed directory numbers that can be assigned is the number of available lamps and keys on the Attendant Console Recorded Announcement This feature permits the routing of either originated or extended attendant calls to an announcement Trouble Key on Console This feature allows customers to define categories of trouble codes which can be activated by the attendant during call processing Attendant Flexible Night Answer This feature permits the attendant to change the Predetermined Night Answer station number by dialing a feature code plus the new night answer station number Attendant Identification Multiple Directory Numbers This feature enables the attendant to identify an incoming call by Directory Number using the console display If the customer has multiple directory numbers the attendant will know by the number appearing on the cons
165. CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 12 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d a Service Between Land Wire Telephones Cont d 7 Rate Table Cont d b Additional Charges 1 The following charges are in addition to the Basic Rate Table preceding when the call is placed using the following operator service No Additional Charges apply to Sent Paid Paystations a Station Charge Per Call i Customer dialed credit card 0 95 ii All other 2 50 b Person to Person i All calls 4 50 c Rate Periods Peak and Off Peak rates apply as follows Time Applicable To But Not Rates From Including Days Applicable Peak 7 00 A M 7 00 P M Monday through Friday Off Peak 7 00 P M 7 00 A M Monday through Friday 12 00 A M 11 59P M Saturday Sunday and Holidays The Off Peak rates apply all day 12 00 A M to 11 59 P M on the following holidays New Year s Day January 1 Independence Day July 4 Thanksgiving Day the fourth Thursday in November and Christmas Day December 25 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 13 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 4 Conference Service S18 4 1 General a Long Distance Message Telephone Conference Service is that of furnishing connec
166. CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 01 11 Original Title Page 1 GENERAL CUSTOMER SERVICES PRICE LIST FOR THE STATE OF ALABAMA This price list contains regulations and rates applicable for the furnishing of Business Local Exchange Service Long Distance Message Telecommunications Wide Area Telecommunication Service and for other general customer services and facilities associated with the above services offered by CenturyTel of Alabama LLC d b a CenturyLink under this price list as CenturyTel of Southern Alabama d b a CenturyLink also referred to as the Telephone Company and or Company within this State Intrastate communication services are furnished through facilities provided by the Company for the transmission of intelligence by electrical impulse principally by means of wire radio or a combination thereof CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 01 11 Original Title Page 2 EXPLANATION OF SYMBOLS When changes are made in any price list page a revised page will be issued canceling the price list page affected such changes will be identified through the use of the following symbols C Signifies a changed regulation D Signifies a discontinued rate regulation or text 1 Signifies an increase M Move from one page to another with no change in rate regulation or text
167. Company a b f The Company will endeavor to activate its portion of joint service in a timely manner on the negotiated date to support installation requirements The Company will provide the customer with information regarding the type and manufacturer of Central Office channelization equipment to be used in each application The Company reserves the right to change its equipment vendors should equipment availability price or technological advantages make such a change attractive or necessary The Company will notify the customer generally a minimum of six 6 months in advance of any need to change its central office equipment to allow the customer sufficient time to respond make any necessary changes and schedule cooperative testing for cutover if required Digital synchronization timing for Business Assist will be provided by the Company Responsibilities of the Customer a b The customer must be prepared to activate his portion of joint service in a timely manner on the negotiated date providing testing equipment and personnel to support installation requirements as may be necessary The customer will be responsible for selecting his own equipment Customer equipment must be compatible with the Company provided channelization at the Central Office Trouble resolutions a The Company will assist the customer in resolving any installation or day to day Business Assist problems However th
168. Company may change telecommunications services equipment operations or procedures while remaining consistent with the Federal Communications Commission s Rules and Regulations If changes cause a customer s equipment or communications system to become incompatible with services or if changes cause terminal equipment to require modification or become less effective the Company shall not be responsible Customer requested temporary disconnections of Digital ISDN Single Line services are not permitted A change in service from a basic exchange service to Digital ISDN Single Line service is a discontinuation of service and an establishment of service All applicable installation and service connection charges and all charges applicable to the establishment of Digital ISDN Single Line services are specified in Section S10 4 5 Unless otherwise noted service charges specified in Section S4 of this Price list shall not apply in addition to the charges specified in Section S10 4 5 Digital ISDN Single Line Service Digital ISDN Single Line Service may be comprised of the following elements Digital ISDN Single Line Access Feature Packages Optional Features Usage Options must choose one Local Loop applicable one party residence and one party business Dial Tone access line charges from Section S3 2 3 a Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List A
169. Cont d j N11 will be provided under the following conditions 1 The N11 subscriber will subscribe to adequate telephone facilities initially and subsequently as may be required to adequately handle calls to N11 without impairing the Company s general telephone service or telephone plant The N11 subscriber is responsible for obtaining all necessary permission licenses written consents waivers and releases and all other rights from all persons whose work statements or performances are used in connection with the service and from all holders of copyrights trademarks and patents used in connection with said service The N11 subscriber will be liable for and will indemnify protect defend and save harmless the Company against all suits actions claims demands and judgments and all costs expenses and counsel fees incurred on account thereof arising out of and resulting directly or indirectly from the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringement or any patent trademark copyright or resulting from any claim of liable and slander Suspension of N11 Service is not allowed The N11 subscriber will respond promptly to any and all complaints lodged with any regulatory authority against any service provided via N11 If requested by the Company the N11 subscriber willassist the Company in responding to complaints
170. DENTED LISTING See Directory Listing INITIAL CHARGE See Installation Charge INITIAL SERVICE PERIOD The minimum period of time for which service or facilities are provided INSTALLATION CHARGE A separate initial charge made under certain conditions for the placing connecting or furnishing of telephone facilities for the establishment of service which may or may not be associated with other charges for the service furnished An installation charge is not a recurring charge although the other charges if any with which it is associated ordinarily are recurring charges INSTITUTIONAL SERVICE PROVIDER ISP Any entity which provides coinless telephone service for the exclusive use of inmates served within the confines of a penal correctional or mental institution INTERCEPTING SERVICE A service arrangement whereby a person calling a disconnected or discontinued telephone number is informed that the called telephone number has been discontinued disconnected changed to another number or that calls are received by another telephone INTEREXCHANGE CHANNEL That portion of a channel which connects stations in two or more exchanges LISTING See Directory Listing LOCAL CALLING AREA See Local Service Area LOCAL MESSAGE See Message LOCAL SERVICE Telephone service furnished between customer s stations located within the same exchange area CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Pri
171. DN Allows several MBKS station sets to share one or more DNs Originating and terminating events on one station set affect all stations sharing that DN The shared DNs can have multiple call appearances multiple calls can exist on one DN and more than one station sharing the DN can have a call active on that shared DN Speed Dialing Also known as Abbreviated Dialing permits the customer to dial selected numbers using fewer digits than normally required This is accomplished through the assignment of abbreviated codes to frequently called numbers One and two digit speed calling lists are available The Speed Dialing Feature is available to individual lines two party lines and members some or all of a multiline hunt group Speed Dialing lists assigned to individual lines can be shared by other lines at the customer s request For the BRCS feature the service providers can define list sizes and up to three digit access codes CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 44 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 5 Rates and Charges Monthly 12 Month 36 Month Rate Rate Rate a Home Digital ISDN Single Line Service 1 Measured Nonrecurring Charge 200 00 100 00 Monthly Access 26 85 26 85 26 85 Usage 025 min 020 min 015 min per channel per channel per channel 2
172. Daleville Dothan Dozier Echo Elba Enterprise Rate Group 4 6 Additional Exchanges None Gantt Red Level and Opp None None None None None Dothan and Midland City Echo Enterprise Newton and Ozark Columbia Headland Midland City Newton Slocomb and Wicksburg None Daleville and Ozark Enterprise and New Brockton Daleville Elba and New Brockton Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Section 3 Original Page 14 LOCAL EXCHANGE SERVICE 3 4 Local Calling Areas Cont d a The rates specified in Section S3 2 entitle customers to access Cont d Exchange Forest Home Gantt Geneva Georgiana Greenville Hartford Headland Kinston Louisville Luverne McKenzie Midland City New Brockton Newton Newville Opp Ozark Rate Group 5 5 Additional Exchanges Greenville Andalusia Hartford and Samson McKenzie Forest Home Geneva and Samson Dothan Midland City and Newville Opp None None Georgiana Columbia Dothan Headland Newton Slocomb and Wicksburg Elba and Enterprise Daleville Dothan and Midland City Headland Kinston and Andalusia Daleville and Echo CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 3 Original Page 15 LOCAL EXCHANGE SERVICE 3 4 Local Calling Ar
173. Deluxe Caller ID Call Waiting Cancel Call Waiting 3 Way Calling Call Forwarding Call Return 69 Distinctive Ring WorkSmart is available on a subscription basis one to two line voice small business customers only In the event the service is terminated by the customer prior to completion of the initial term commitment period the customer shall be liable for an early termination charge of 25 of the monthly recurring charge s for the remainder of the term Grandfathered to existing customers at existing locations CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Page 8 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13 5 2 Definitions Anonymous Call Block is an arrangement that allows a called party to block calls from parties that have marked their calls private When Anonymous Call Block is activated such calls will be routed to an announcement which tells the calling party that the called party will not accept calls from callers who have chosen to prevent the display of their numbers The calling party will be instructed to hang up and place the call again without activating the blocking service Customers may activate or deactivate this arrangement by dialing a preassigned activation code Anonymous Call block is subject to availability of Facilities Busy Redial 66 is an arrangement which per
174. ERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 3 Single Line Features Cont d f Feature Matrices Con d 2 Voice Packages Features Feature Name Analog Shared Directory Number Call Alternation Call Forwarding Call Hold Conference Calling Drop Feature Function Buttons Key System Coverage for Analog Lines Multiple Directory Number Buttons Shared Appearance of Directory Number DN Speed Dialing Data Packages Features DATA1000 DATA2000 X 25 Feature Name Data Speed Dialing Short List Data Call Forward Data Toll Restriction Data Multi Line Hunt Group Data Circular Hunt Data Speed Dialing Long List X 25 Flow Control Parameters Negotiation X 25 Incoming Calls Barred X 25 Outgoing Calls Barred X 25 Reverse Charge X 25 Reverse Charge Acceptance X 25 Throughput Class Negotiation X X 25 Transmit Delay Selection Indication X 25 Closed User Groups X 25 Fast Select X 25 Fast Select Acceptance X 25 Hunt Groups X25 One Way Outgoing Logical Channel X 25 Permanent Virtual Circuit lt lt X lt X gt lt lt X X X X x lt X lt Xx XXK X X X MBKS BASIC gt lt D lt K OK K K K OK OK XK X X 25 DELUXE lt lt X lt X gt lt lt K K X X X Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 38 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Serv
175. Exchange Service Rates and charges for Foreign Exchange Service as specified in Section S9 of this price list will apply Calling Plans For rates see Section S3 of this price list for the Local Calling Plan options for a Centrex CustoPAK customer A Centrex CustoPAK customer is also eligible for a toll Discount Calling Plan Refer to Section S18 of this price list for the rates of the Discount Calling Plans CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Contents Page 1 MISCELLANEOUS SERVICE ARRANGEMENTS TABLE OF CONTENTS Page No 13 1 Provision for Circuits Connecting Stations 1 S13 1 1 General 1 13 2 Reserved for Future Use 2 13 3 Subscriber Transfer Service 3 S13 3 1 General 3 13 3 2 Charges 3 13 4 Direct Inward Outward Dialing DIOD Service 3 13 4 1 General 3 13 4 2 Regulations 4 13 4 3 Rates and Charges 6 13 5 CenturyTel Calling Services 7 13 5 1 General 7 13 5 2 Definitions 8 13 5 3 Regulations 16 13 5 4 Rates and Charges 19 13 5 5 Reserved for Future Use 22 13 5 6 Choice Pac 22 13 6 Remote Call Forwarding 23 S13 6 1 General 23 13 6 2 Limitations 23 13 6 3 Directory Listings 25 13 6 4 Rates and Charges 25 13 6 5 Message Charges 26 13 6 6 Service Charges as shown in Section 4 of this price list 26 13 7 Direct Inward Dialing 26 13 7 1 General 26 13 7 2 Rates and Charges 28 13 8 Customized Code Rest
176. For subscribers obtaining Outward WATS or Outward WATS like service from interexchange carriers ICs 1 and 0 intraLATA usage carried over WATS Access Lines having both intrastate and interstate capability bi jurisdictional will be completed over LEC facilities at LEC intraLATA Outward WATS rates and subject to rules and regulations applicable to LEC intraLATA Outward WATS Subscribers using a bi jurisdictional access line for 800 Service may choose either the Company or the Interexchange Carrier to complete and bill intraLATA calls according to the appropriate rates rules and regulations The 1 and 0 intraLATA usage will be billed to the subscriber end user or IC where the closed end of the bi jurisdictional WATS Access Line is terminated Subscriber billing information should be provided to the Company at the time the bi jurisdictional WATS Access Line is ordered when the Company is used to complete intraLATA calls Customers who subscribe to 800 Service provided by other than the Company may designate the Company as the intraLATA carrier Such intraLATA usage will be billed in accordance with the rates and regulations for Option 800 Service as specified in this Price list USOC TGW Bills usage only Reserved for Future Use Effective October 1 1993 Combined 800 Service is not available for new customers Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama
177. IGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 5 Rates and Charges Cont d Monthly Nonrecurring Rate Charge e Reserved for Future Use f Additional Directory Numbers each 2 00 g Data Direct Connect 1 00 h Data Base Changes Software Changes 25 00 Add Line Features i Foreign Exchange Foreign Central Office Facility ey per ISDN Single Line 78 00 j Foreign Central Office Foreign Exchange Transport per mile includes 2B 1D channels 11 85 Applies to changes to existing services Data Base Additions or Changes not listed in this Price list will be charged a rate of 50 00 per hour or fraction thereof 9 Applies in addition to all other applicable ISDN charges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 01 11 Section 10 1st Revised Page 48 Cancels Original Page 48 DIGITAL NETWORK SERVICES 10 5 Integrated Services Digital Network Primary Rate Interface ISDN PRI S10 5 1 General a Integrated Services Digital Network ISDN Primary Rate Interface PRI is a central office based service arrangement that is an alternative for individual access services such as Direct Inward Dialing DID Direct Outward Dialing DOD 800 877 888 Services Wide Area Telecommunications Services and local business trunks ISDN PRI and other local services are offered on an end user basis only Use
178. ISDN subscribers to establish subnetworks within which the members of a closed user group can communicate A member cannot communicate with parties outside of the closed user group Closed user groups are established by a service order A user can belong to more than one 1 closed user group Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 41 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 3 Single Line Features Cont d g Definitions Cont d 5 X 25 Deluxe Package Cont d X 25 Fast Select allows a data terminal to send as many as 128 bytes of data in addition to call setup and clearing packets X 25 Fast Select Acceptance allows transmitting incoming call packets with the fast select facility to a compatible destination terminal X 25 Hunt Groups allows grouping access lines so that a packet switched data call incoming to a hunt group is completed if there is an open channel on an access line within the hunt group A Hunt Group is established by service order Members of a Hunt Group can be distributed among the ISDN switching modules within the central office switch but the Hunt Group cannot span switches A Basic Rate Interface line within a Hunt Group can have its own address individual line addressing and can accept calls independent of the Hunt Group A Hunt Group can have multiple
179. L OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 3 Features Cont d b Feature Matrices Cont d 1 The following feature matrices indicate the availability of each Cont d c Voice Packages Features Feature Name Drop Analog 1000 2000 3000 MBKS Service Digital BASIC DELUXE 3000 DELUXE CCLASS Key System Coverage for Analog Lines Manual Exclusion Multiple Directory Number Buttons Shared Call Appearances of Directory Number X X X Analog Shared Directory Number Feature Function Buttons Digital Data Intercom Dialing d Data Packages Features Feature Name Data Speed Call Short List Data Call Forward Data Toll Restriction Data Multi Line Hunt Group Data Call Back Data Circular Hunt Data Group Speed Call 30 Data Speed Call Long List 1 XXX XXX XXX XXX XXX XXX XXX DATA1000 DATA2000 X 25 BASIC X 25 DELUXE gt lt lt lt X gt lt KK XK XK KOK X An analog telephone set connected through an appropriate ISDN terminal adapter to a Digital ISDN Centrex line must subscribe to analog Centrex voice feature packages not Digital ISDN Centrex MBKS Service feature packages CCLASS Package can be used with Analog or Digital Centrex Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 25 CENTRAL
180. LTS service with notice for any of the following reasons 1 Failure to make monthly payments to maintain the PLTS balance 2 Use of the service in a manner that interferes with the service of others 3 If the customer accrues new billable charges for toll or other service on their telephone bill The Company may disconnect PLTS service without notice for any of the following reasons 1 Where a known dangerous condition exists 2 Where service is connected without authority by a person who has not applied for the service or who has reconnected service without authority following termination of service If the PLTS customer is disconnected due to failure to comply with any terms of PLTS they will no longer be eligible for PLTS The customer can return to basic local telephone service if they meet the requirements for service including payment of outstanding essential charges if applicable and payment of a deposit if their credit history is such that a deposit would normally be required Residential Monthly Rate 39 95 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 12 06 13 Section 13 3rd Revised Page 63 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 9 Business Unlimited Description Business Unlimited is a package of features available to business customers The Business Unlimited bundle includes one line of unlimited calling and choice of ca
181. Limitations Ai aad Beet a Bees S2 15 Rules and Regulations seinere Tan A SA S2 Selective Class of Call Screening cceeeeeeeeeeeeeeeeeeeeeeees 13 39 Service Charges eeeeceeeeeceeeeeeeaeaeeeeeeeeeeeeeaeaaeaeeeeeeeeeeaeaaaaees S4 Service Charges DefinitionS cccccceeeeeeeeeeeeeeeeeeeaaeeees S4 1 Service for Emergency Facilities cccccceceeeeeeeeeeeeeeeeeeeees S3 12 Service in Explosive Atmosphere cccceceeeeeeeeeeeeeeeeaaenees S2 35 Service Irregularities Liability for eeeeeeeeeeeeeeee ereere S2 34 Service Performance Guarantee ccccceeeeceeeeeeeeeeeeeeaeaaeeees S2 22 Services for Enhanced Service Providers ESPs 008 13 44 Shared Tenant Service Offerings cccccceceeeeeeeeeeeeeeeeaaenees S16 Simple Ghoice IMi zaria i e a a S13 56 Simple Choice LD 7 Cents ccceccceceeeeeeeeeeeeeeeeeeeeeeeeees 13 59 Slamming ennan a oats tpacead E te Rests S2 40 Special Network Termination Equipment S4 8 Special Promotions cccccceceeeecceeeeeeeeeeeeeaeaaeeeeeeeeeeeeaeaaeaees S50 1 Special Service Arrangements ccceeeeeeeeeeeeeeeeeeeeeaeaaeeees S5 7 Special Types of Construction 0ccccceeeeeeeeeeeeeeeeeeeeeaeaaeeees S5 4 Subscriber Transfer Service c ceceeeeeeeeeeeeeeeeeeeeeeaeaaeeees 13 3 Suspension of Business amp Residence ServiceS 0e S2 16 S
182. Link General Customer Services Price List Alabama Section 10 Original Page 34 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 2 Conditions Cont d t Digital ISDN Single Line Access Digital ISDN Single Line Access provides support for connecting from one to eight terminals belonging to the same customer on an individual digital local line A maximum of two 2 users will be allowed simultaneous access to the B Channel the remaining users on the same Digital ISDN Single Line will be unable to access the service or will have access to the D Channel packet network only Up to eight 8 users can simultaneously share the same D Channel of a D Channel packet switching arrangement An additional directory number may be required for each additional terminal A maximum of eight 8 terminals belonging to the same customer are permitted per Digital Single line Individual Line Loop Extension Digital ISDN Single Line Individual Line Loop Extension provides a physical extension of the Digital ISDN Single Line loop from approximately 18 000 feet to approximately 36 000 feet These distances are for planning purposes The actual distances are dependent on decibel dB loss and not just physical loop length This physical extension is accomplished by means of a central office installed power module and an outside plant installed regenerator or U Repeater The deployment method is based
183. MAPLESVILLE MARION Midway MONTGOMERY Nanafalia Notasulga OPELIKA Orrville Perote Pine Hill Pine Level PRATTVILLE Ramer Roanoke Rock Mills SELMA Sweet Water Tallassee Thomaston THOMASVILLE TROY TUSKEGEE Union Springs UNIONTOWN Vredenburgh WETUMPKA CenturyTel EXCHANGES Abbeville Andalusia Ariton Banks Brantley Brundidge Clio Columbia Daleville Dothan Dozier Echo Elba Enterprise Forest Home Gantt Geneva Georgiana Greenville Hartford Headland Kinston Louisville Luverne McKenzie Midland City New Brockton Newton Newville Opp Ozark Red Level Samson Slocomb Wicksburg The exchange is not located within the specified state boundary but is located within the specified LATA CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 50 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 13 LATA Configurations Cont d LATA Huntsville 477 EXCHANGES Athens Blountsville Cherokee CenturyTel EXCHANGES Scottsboro Section Skyline Cullman Courtland Decatur Elkmont Florence Falkville Gurley Grant Grayson Huntsville Hanceville Hazel Green Killen Leighton Lexington Madison Massey Moulton Nectar New Hope New Market Owens Cross Roads Oden Ridge Red Bay Red Bay Ms Rogersville Russellville Sheffield Town Creek The exchange is not located withi
184. Main Station user to place any call involving their Main Station on hold by flashing and dialing a special code The Main Station is then free to originate another call The call is then retrieved by dialing the hold code a second time or by hanging up the phone Call Pick Up Direct This feature permits a station user to pick up any ringing station in the business group by dialing a feature code plus the ringing station s intercom number The ringing station is not required to be in the same pick up group Call Pick Up Extended This feature permits a station user to dial a code to apply call pick up to groups other than its own Call Pick Up Group This feature permits a station user to dial a code to answer a call which is ringing at another station within the call pick up group CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 29 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d b Feature Package 1000 Cont d Call Transfer Call Transfer provides for the transfer by a Centrex station of calls within or outside the business group The Three Way Calling feature is needed in addition to Call Transfer for this feature to work Call Waiting Cancel Call Waiting Cancel allows the customer with Call Waiting Service to inhibit the operation of Ca
185. NSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 3 Features Cont d a Analog or Digital ISDN Centrex Service offers Cont d 8 10 Optional System Features Attendant Data Link Console Interface Attendant Flexible Night Answer Attendant Identification Multiple Directory Numbers Attendant Pre determined Night Answer PNA Attendant Universal Night Answer UNA Authorization Codes per group of 10 Automatic Line Automatic Route Selection ARS Call Tracing Service Caller ID Name and Number Caller ID Number Complete Blocking per line Facilities Restriction Level part of ARS Time of Day Routing part of ARS Expensive Route Warning part of ARS Code Calling Access Conference Calling 6 8 12 16 18 24 port Dictation Access FX FCO Access Limited ACD Music On Hold Paging Public Address Access Pilot Number of Hunt Groups Preferential Hunting Priority Queuing Proprietary Set Interface Recorded Announcement Custom Selective Blocking per call Speed Call Long List Additional System Station Message Detail Recording Stop Hunt Terminal Make Busy Tie Facility Access T1 Access VIP Alert WATS Access 800 877 888 Access Digital ISDN Centrex Multi Button Key Set MBKS Basic Package Analog Shared Directory Number Automatic Call Back on Busy Bridging Call Alternation Call Forwarding Call Pickup Conference Calling Digital Data Intercom Dialin
186. NTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d e Optional Features Cont d 1 Centrex Cont d n 1 Code Calling Access Nonrecurring Charge Monthly Rate per system Conference Calling Nonrecurring Charge Monthly Rate per port group Dictation Access Nonrecurring Charge Monthly Rate per system Direct Station Selection Busy Lamp Field Nonrecurring Charge Monthly Rate per line FX FCO Access Nonrecurring Charge Monthly Rate per termination Limited ACD Nonrecurring Charge Monthly Rate per group Interactive Display Nonrecurring Charge Monthly Rate per line Music On Hold Nonrecurring Charge Monthly Rate per system Rate 25 00 25 00 100 00 40 00 25 00 40 00 N A 1 75 50 00 20 00 N A 0 30 N A 1 00 4 00 25 00 Both the Nonrecurring Charge and Monthly Rate apply per system per customer CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 73 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d e Optional Features Cont d 1 Centrex Cont d Rate v Paging Public Address Access Nonrecurring Charge 25 00 Monthly Rate per system 25 00 w Pilot Number of Hunting Groups Nonrecurring Charge N A M
187. NUOUS PROPERTY A continuous plot of ground occupied by the customer which is not separated by a public thoroughfare or space occupied by others CUSTOMER A person firm partnership corporation cooperative organization governmental agency etc receiving service from the Company CONTRACT OFFERING Any retail contractual agreement whether or not memorialized in writing by which CenturyTel offers any communications service to a subscriber DEMARCATION POINT The subscriber side of the Company provided protector or point where facilities enter a customer s premises where a protector is not employed or the Network Interface Device NID DIRECT ELECTRICAL CONNECTION A physical connection of the electrical conductors in the communications path CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 4 DEFINITION OF TERMS DIRECTORY LISTINGS A publication in the Company s directory of information relative to a customer s telephone number by which telephone users may ascertain the call number of a desired station 1 Caption Listing The listing of a customer s name without address or telephone number followed by a series of indented listings covering branches of different departments of the business 2 Foreign Listing The listing of a customer in the alphabetical list of an exchange rather than that for the exchange from which the customer
188. Number Identification Delivery Per Line service Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 11 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 2 Conditions Cont d V Centrex Digital ISDN Centrex CCLASS Cont d 7 Cancel Calling Number Identification Delivery Per Line will be provided without nonrecurring charge to law enforcement domestic violence agencies and crisis intervention agencies and volunteers certified by those agencies In order to subscribe to Centrex Digital ISDN Centrex CCLASS the customer must also subscribe to at least Centrex Digital ISDN Centrex Feature Package 1000 for analog Centrex Stations and a B Channel configuration with voice on Digital ISDN Centrex General Digital ISDN Centrex 1 Services offered in accordance with this price list are provided exclusively from central offices equipped with digital facilities The availability of services and ability to provide services may vary among serving central offices Digital ISDN Centrex services will be provided where central office capabilities and conditions permit Customer provided equipment used in conjunction with services provided in accordance with this price list must conform with the technical specifications of the Company The Company may change
189. ON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d g Optional System Features The features below can be ordered individually at applicable rates Additional Numbers A software number which has the characteristics of a basic exchange access line A Feature Package rate is applicable to each Additional Number Attendant Data Link Console Interface This interface allows the use of a proprietary data link multiplexed console which is connected to the central office and includes the following features Requires three 3 additional Centrex lines at applicable rates Provided where facilities are available Call Hold This feature allows an attendant to hold a call on the loop Call Hold Recall This feature is used for attendant extended calls to stations It also applies to calls held on the loop and calls that the attendant releases from the console after keying the station number or destination number Camp On With Music This feature will allow the connection of a customer provided music source to the calling party when the caller is camped on the destination Code Call Line Termination This feature allows attendant access to customer provided Code Calling equipment Console Display This console display assists attendants in handling calls efficiently The display unit is built into the attendant console CenturyTel of Southern Alabama d b a
190. Other Connecting Carriers a When suitable arrangements can be made facilities of other connecting carriers may be used in conjunction with this Company s facilities in establishing connections to points not reached by this Company s facilities Neither this Company nor any connecting carrier participating in a service shall be liable for any act or omission of any other company or companies furnishing a portion of such service 2 5 3 Reserved For Future Use S2 5 4 Reserved For Future Use Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 35 GENERAL REGULATIONS 2 5 Liability of the Company Cont d 2 5 5 Period for the Presentation of Claims a The Company shall not be liable for damages or statutory penalties in any case where a claim is not presented in writing within sixty 60 days after the alleged delinquency occurs 2 5 6 Service in Explosive Atmosphere a The Company does not guarantee nor make any warranty with respect to service provided by it for use in an explosive atmosphere The customer shall indemnify and hold the Company harmless from any and all loss claims demands suits or other action or any liability whatsoever whether suffered made instituted or asserted by the customer or by any other party or person for any personal injury to or death of any person or persons and for any loss damage or dest
191. Page 28 MISCELLANEOUS SERVICE ARRANGEMENTS 13 7 Direct Inward Dialing Cont d 13 7 2 Rates and Charges Monthly Rate Direct Inward Dialing Numbers Electronic Office Minimum of 20 numbers For each group of 20 numbers 10 00 Step by Step Office Minimum of 100 numbers For each group of 100 numbers 50 00 Direct Inward Dialing Trunk each 25 00 One required per Automatic Access Line to customer location Step by Step Office Minimum of 100 Numbers The DID trunk rate is in addition to the monthly rate for Automatic Access Lines Access lines furnished in connection with the provision of DID will be charged for at the automatic access line rate specified in Section 3 2 1 for the applicable exchange together with the service charges in Section S4 3 Access lines associated with an existing PABX system will be converted for DID service at the service connection charge shown in Section S4 3 Nonrecurring Charge Installation Charge per request Step by Step Office For each group of 100 numbers 1 510 00 Electronic Office For each group of 20 number per order 115 00 For each request for DID numbers an Installation Charge is applicable Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 29 MISCELLANEOUS SERVICE ARRANGEMENTS 13 8 Customized Code Restrictions CCR 13 8 1 General a Customized Cod
192. Pilot number and searches for an idle line beginning with the first number of a pre assigned hunt group and ending with the last number in the group Hunting for Centrex CustoPAK Customers will be provided in a Series or Multi line arrangement only and must be programmed by CenturyTel from data provided by the customer Note Circular or any other type hunting sequence is not available to Centrex CustoPAK customers Speed Calling 6 or 8 This feature allows the user to make calls to frequently dialed numbers by using an abbreviated code for each number The short list consists of 8 numbers in all switch types except the 5ESS which will only provide 6 This is a customer programmable feature and each user will have their own list Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 86 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 3 Features Cont d b Centrex CustoPAK Selectable Services Cont d Call Restriction Options 8 options The customer has the option of choosing the type call restriction desired for each individual line The customer request for each line must be identified on the service order so the line can be provisioned with the proper line class code and call blocking services Types Of Call Restrictions Are 1 2 No Call Restrictions This opt
193. Rate Interface ISDN PRI Business Service State Alabama Entity CenturyTel of Alabama LLC Service CenturyLink ISDN PRI Services Termination Liability Charges as described in the aforementioned Local Terms of Service document will apply if a Customer disconnects all or a portion of the ISDN PRI Business Service prior to the expiration of the TDP B Rates The rates charges and regulations for a 1 544 Megabit Service interoffice channel as specified in Section S20 4 of this Price List apply in addition to the following rates for the interoffice facilities of an interexchange ISDN PRI Business service arrangement 1 ISDN PRI Business Service Arrangement with One Way Primary Rate Interface 23 B D and 24 B Monthly Nonrecurring Nonrecurring Rate Charge Initial Charge Add l Month to month 6 mo Min 965 00 650 00 0 00 One Year 965 00 450 00 0 00 2 ISDN PRI Business Service Arrangement with Two Way Primary Rate Interface 23 B D and 24 B Monthly Nonrecurring Nonrecurring Rate Charge Initial Charge Add l Month to month 6 mo Min 965 00 650 00 0 00 One Year 965 00 450 00 0 00 Additional facilities must be installed at the same customer designated premises on the same trip and placed on the same service order CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 10 05 12 Section 10 2 Revised Page 52 2 Cancels 1st Revised Page 5
194. Regulations 32 3 16 3 Rates 35 3 16 4 LATA Wide Plan Exchanges 37 3 17 Reserve Telephone Number 44 S3 17 1 General 44 3 18 CenturyLink Line Volume Plan CLVP 45 S3 18 1 Terms and Conditions 45 3 18 1 Rates 45 S3 A Base Rate and Exchange Area Maps 1 AL 15 15 S CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 10 14 15 Section 3 1st Revised Page 1 LOCAL EXCHANGE SERVICE 3 1 General a Local exchange service rates in this price list are identified with CenturyTel of Alabama LLC b Exchange Areas Base Rate Areas and Sub Base Rate Areas for each exchange are identified on maps filed in this price list section C Rates for flat rate local exchange service are related to the total number of access lines within the local calling area d The rates for service not specifically shown in this section are presented in other sections of this price list e Volunteer Fire Departments as defined in Sections 9 3 17 and 9 3 18 a of the Alabama Code 1987 may subscribe to business access line service at rates discounted 25 from those rates listed in Sections S3 2 1 of this price list S3 2 Monthly Exchange Rates a Multi Line business Monthly exchange rates are shown on the following pages Effective 11 01 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 4th Revised Page 2 LOCAL EXCHANGE SERVICE
195. Revised Page 1 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 1 Special Construction Charges applicable under special conditions are located at SPECIAL CONSTRUCTION AND PROVISION EXTENSION OF FACILITIES CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd Revised Page 2 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 1 Special Construction Cont d This page is Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd Revised Page 3 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 1 Special Construction Cont d This page is Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd Revised Page 4 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 1 Special Construction Cont d This page is Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd Revised Page 5 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 1 Special Construction Cont d This page is Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd Revised Page 6
196. S4 of this price list Route selection and location of point of demarcation must be in compliance with regulations set forth in other sections of this price list and F C C Part 68 h All usual and applicable Service Charges and Installation Charges as appropriate indicated in this and other tariffs apply to the activation move or change of lines within the sharing and resale offering Rates Nonrecurring Charge Service Establishment Charge Per application 30 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 17 Original Contents Page 1 RESERVED FOR FUTURE USE CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 18 1st Revised Contents Page 1 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE TABLE OF CONTENTS Page No 18 1 Application 1 18 2 General 1 S18 3 Two Point Service 1 S18 4 Conference Service 13 S18 4 1 General 13 S18 4 2 Application of Charges 13 S18 5 Airline Mileage Between Rate Centers 15 18 5 1 List of Rate Centers by LATA 19 18 6 Intra NPA Long Distance Directory Assistance Service See Section 3 10 29 18 7 IntraLATA Long Distance Verification and Emergency Interrupt Service 31 18 8 Reserved for Future Use 33 18 9 Reserved for Future Use 34 18 10 Optional Calling Plans 36 18 10 1 General 36 18 11 Reserved for Future Use 37 18 12 Calling Pl
197. Telephone Access Monthly Rate Line each Per Line Rate Group 17 00 18 00 19 00 20 00 21 00 22 00 23 00 24 00 ONOoaRWND Exchanges in each Rate Group are listed in Section S3 2 1 a Operator Assistance Charges also apply where appropriate Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 7 Original Page 9 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 4 Rates and Charges Applied by the Company Cont d a Public Telephone Access Service is provided on a Usage Rate Cont d 3 10 The customer who is billed the access line charge is responsible for local Directory Assistance service charges as specified in Sections 3 10 3 and 18 6 c Switched Access Charges for usage as provided in Sections 4 and 12 of the Telephone Company s Facilities for Intrastate Access SERVICES TARIFF apply Charges are billable to the interexchange carrier Intrastate intraLATA long distance charges apply on a per message basis based on toll rates plus the appropriate additive operator services charges as specified in Section S18 of this Price list At the request of the customer Touch Calling Service may be provided as covered in Section S13 of this Price list for business individual line service Where facilities to provide Usage Rate Service are not available in the customer
198. VICE ARRANGEMENTS 13 15 15 Home Phone Il 1 Description a Deregulated service Home Phone Il is an optional enrollment plan that permits residence customers to receive Local Exchange Service and additional features and services for a flat monthly rate Home Phone II customers must subscribe to a qualifying long distance plan Home Phone II includes the following services and features Residence Flat Rate Access Line Choice of the following features Anonymous Call Rejection Busy Redial Call Forward Busy Call Forward No Answer Call Forwarding Call Forward Remote Access where available Call Return Call Waiting Call Waiting ID Caller ID Cancel Call Waiting Message Waiting Indication Selective Call Accept Selective Call Forward Selective Call Rejection 3 Way Calling VIP Alert Voice Mail Effective 12 05 14 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 Original Page 63 12 13 15 Packaged Services MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 15 Home Phone Il 2 Regulations a Home Phone II customers may terminate their enrollment in the plan at any time upon notice to the Company Unless terminated by the Home Phone II customer or the Company a customer will remain enrolled in the plan as amended from time to time with any applicable changes in rate for as long as the plan continues to be offered by the Company Home Ph
199. Waiting ID and currently subscribe to both existing services Caller ID and Call Waiting must subscribe to this service which will be available at no charge Caller ID is an arrangement that is provided as an enhancement to Caller ID Number Only and permits a customer to receive the name as well as the telephone number associated with the calling party for calls placed to the customer The calling telephone number and name will be forwarded from the terminating central office to compatible customer provided display equipment associated with the customer s Local Exchange Service If the calling telephone number and name is not available for forwarding to the called party a message indicating that unavailability will be forwarded The calling party can prevent the Caller ID customer from seeing the calling telephone number and name display by activating Selective Blocking per call When the calling party uses this blocking capability the Caller ID customer will receive an indication on the Caller ID equipment that the display of the calling telephone number and name has been suppressed CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Page 11 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13 5 2 Definitions Cont d Caller ID Number Only is an arrangement which permits a customer with local exchange service other than fo
200. Years 275 00 0 00 Five Years 250 00 0 00 13 18 Call Line Identifier 13 18 1 Description See CENTURYLINK LOCAL TERMS OF SERVICE CALL LINE IDENTIFIER for applicable terms and conditions 13 18 2 Rates and Charges Nonrecurring Charge Bering 30 Day Period 12 Month Period Initial 46 00 108 00 Renewal Each 20 00 41 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 14 Original Contents Page 1 AUXILIARY EQUIPMENT TABLE OF CONTENTS Page No 14 1 Volume Control Equipment 1 S14 1 1 General 1 14 2 Portable Communications Terminal for the Deaf 1 S14 2 1 General 1 14 2 2 Rates and Charges 2 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 14 Original Page 1 AUXILIARY EQUIPMENT 14 1 Volume Control Equipment 14 1 1 General a Equipment to amplify speech is furnished for use by customers where hearing or speech is impaired at the following monthly rates which are in addition to the regular monthly rate for the class of service furnished plus any service charges Monthly Rate 1 Volume Control Set for a Impaired Hearing 1 50 b Impaired Speech 1 50 14 2 Portable Communications Terminal for the Deaf 14 2 1 General a The Portable Communications Terminal for the deaf is a portable unit which permits a hearing o
201. a payphone and are not paid by coins being placed in the payphone coin box This surcharge does not apply to calls made to emergency numbers 911 to a telecommunications relay service TRS or local calls for which the caller has made the required coin deposit Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 Original Page 20 LOCAL EXCHANGE SERVICE 3 8 Operator Assisted Local Calls Cont d 3 8 2 Rates and Charges a For any completed message in the call classes listed following a service charge will be applied as follows Nonrecurring Charge 1 Dial Calling Card each 0 95 2 Station to Station each 2 50 3 Person to Person each 4 50 4 Public Payphone Usage Surcharge Per Completed Call 0 25 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 Original Page 21 LOCAL EXCHANGE SERVICE 3 9 Local Operator Verification Interruption Service 3 9 1 General a Verification service provides operator assistance in determining if a called line is in use Interruption service provides for operator interruption of a conversation in progress on a called line The customer may request these services for a charge where facilities are available by calling the 0 Operator The charges specified in S3 9 2 following will apply to all requests except
202. ace ISDN PRI Cont d 10 5 5 Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service Cont d B Rates Cont d 4 Optional Feature Packages Monthly Nonrecurring Rate Charge a Premium Package Includes National ISDN 2 Protocol E911 Call Screening Incoming Call Identification Caller ID Name and Number Call by Call Integrated Service Access Feature Capability and 2 B Channel Transfer Per Primary Rate Interface 195 00 150 00 Only available for customers whose ISDN PRI Service arrangements include a Two Way Primary Rate Interface under a Term Discount Plan Certain equipment restrictions apply CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Effective 10 05 12 Alabama Section 10 2 Revised Page 52 4 Cancels 1 Revised Page 52 4 DIGITAL NETWORK SERVICES 10 5 Integrated Services Digital Network Primary Rate Interface ISDN PRI Cont d 10 5 5 Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service Cont d B Rates Cont d 5 Nonrecurring Charges a Service Establishment Charges consist of 1 A Service Order Charge as described in Section 4 1 of this Price List which applies for each order placed for receiving and recording information and processing the necessary data in connection with a customer s request for service establishment and The applicable Nonrecurring
203. agency responsible for administration of the qualifying program CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Effective 08 01 12 Alabama Section 3 1st Revised Page 7 LOCAL EXCHANGE SERVICE 3 2 Monthly Exchange Rates Cont d 3 2 3 Local Exceptions Cont d a Lifeline Assistance Contd 2 Rules and Regulations Cont d a The specific guidelines for implementation are as follows Cont d 2 Processing Forms Upon completion of the certification process the Company will process all application forms and apply the credit on the subscriber s monthly bill Verification Procedures The Company will reconcile and confirm eligibility annually Lifeline Service can only be associated with the primary residential connection Lifeline Toll Restriction Service is available on a voluntary basis where technically feasible to Lifeline Telephone Service customers at no charge Lifeline Toll Restriction Service prevents 0 00 1 NPA NXX XXXX 1010XXXxX International 01 Directory Assistance 411 14411 04 411 555 1212 1 0 555 1212 1 0 NPA 555 1212 1 900 calls 1 700 976 calls and IntraLATA toll calls while allowing access to local 611 911 O 1 800 888 etc 950 XXXX and 1 950 XXXX calls Access to Directory Assistance is available to Lifeline customers by dialing 0 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price L
204. ak to and transfer a call to another attendant CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 39 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d f Attendant Feature Package Con d Locked Loop Operation This feature allows an attendant to hold a call on loop Attendant Locked Loop Operation consists of two hold types manual and automatic Both types are attendant console features in the order they are received regardless of the incoming call type by manually selecting a specific incoming call type Lockout Prevents the attendant from re entering a call on a held loop unless recalled by a station user or by Automatic Recall Multiple Listed Directory Numbers Each directory number is assigned a unique lamp The maximum number is limited by the number of available lamps and keys on the console Position Busy This feature allows the attendant to make the console unavailable to additional queued calls Priority Console Alerting This feature allows an attendant to be alerted to an enqueued emergency call while the console is idle active on a call position busy or night service Recorded Announcement This feature permits the routing of either originated or extended attendant calls to an optional announcement Secrecy
205. al Assembly local usage charges and long distance services i e MTS and WATS which the business can demonstrate to be related directly to the increased employment a 100 percent waiver or credit of normal service deposits for telephone service if the business has established a satisfactory credit rating b All service connection installation charges for applicable services excludes inside wiring will be waived or credited to the business account c All monthly charges will be eligible for a fifty percent 50 discount The discount shall be applicable for twelve 12 months beginning upon certification Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 34 GENERAL REGULATIONS 2 5 Liability of the Company 2 5 1 Service Irregularities a The liability of the Company for damages arising out of mistakes omissions interruptions delays errors or defects in transmission or failures or defects in facilities furnished by the Company occurring in the course of furnishing service or other facilities and not caused by the negligence of the customer shall in no event exceed an amount equivalent to the proportionate charges to the customer for the period of service during which such mistake omission interruption delay error or defect in transmission or defect or failure in facilities occurs 2 5 2 Use of Facilities of
206. al Channel Service Cont d 10 1 5 Application of Rates a Three basic rate elements Digital Channel Capacity Digital Channel Activation and Service Activation are applicable to each Digital Channel Service The Digital Channel Capacity element provides for the transport between the end user premises and the serving central office Digital Channel Capacity is offered with 36 60 or 84 month Term Payment Plan periods after which service is provided on a month to month basis at the completed payment plan rates Service Activation charges are recurring charges and are applicable for each network service switched or dedicated required by the customer Service Activation is offered on a month to month basis For DS1 services a DS1 Service Activation charge is applicable Monthly rates and charges as specified in Section S10 1 6 for Digital Channel Capacity apply according to the requested channel capacity These rates apply regardless of the number of digital channels that are actually activated by the customer at a point in time Rates and charges specified in other Price list sections for services such as Smart Call features etc are in addition to the monthly rates for Digital Channel Service The rates and charges for other services connected or extended beyond Digital Channel Service i e off premises stations and private lines etc are in addition to the rates specified in this Price list for the Digital Channel Servic
207. al is provided only in the Company s exchanges that have 911 emergency numbers VIP Alert allows a customer to program up to twelve 12 telephone numbers of selected callers enabling the customer to distinguish certain incoming calls from all others by a distinctive ring tone If a customer also subscribes to Call Waiting calls from the selected numbers will be distinguished by a special Call Waiting tone WorkSmart Business WorkSmart offers small business customers a choice of three pre defined packages containing four to six calling services with value added features Customers who commit to a term agreement ranging from one 1 to three 3 years will receive a discount off the current individual monthly price listed rates for these packaged features Grandfathered to existing customers at existing locations CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Page 16 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13 5 3 Regulations The services are subject to available facilities and limited to central offices specifically equipped to provide such service CenturyTel Calling Service features are applicable only to local calls placed to from compatible central offices within the same local calling area offering the service Operator assisted calls are designed to override the CenturyTel Calling Service feature
208. al office equipment selected by the Company When special central office equipment or features are provided at the request of the customer special service arrangement rates and charges may be applied in addition to those shown herein If ISDN is not available from a customer s normal serving central office CenturyTel may choose at the company s discretion to provide service from the nearest ISDN capable office At the Company s discretion Digital ISDN Single Line Service may be provided to a non capable central office In this instance if the customer is served from a central office exchange which has the same local calling scope as his normal serving central office exchange Foreign Central Office Foreign Exchange Facility charge as specified in Section S10 4 5 of this Price list shall not apply At the Company s discretion should the customer be served from a central office exchange with a different local calling scope from the customer s normal serving central office exchange the Foreign Central Office Foreign Exchange Facility charge and the Foreign Central Office Foreign Exchange Transport charge as specified in Section S10 4 5 of this Price list shall apply When ISDN service becomes available from the customer s normal serving central office the customer will accept a number change to a number associated with the ISDN serving central office The customer will be subject to calling areas associated with the normal serving
209. al or mental institution Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 7 Original Page 13 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 7 Public Telephone Access Line for Institutional Service Providers ISPs Cont d C Rules and Regulations 1 Institutional Service Providers ISPs shall be authorized to utilize store and forward technology to complete 0 local intraLATA and interLATA collect only calls from prisons and jails The ISP may provide the operator function and may use the services of the Company or other authorized carrier to complete the toll transport function of these calls All inmate telephones which offer automated collect only service must be equipped with both an acceptance and rejection response mechanism so that if neither action is taken the call is terminated and not billed Instruments or technologies which provide for or allow automatic acceptance of automated collect only calls without action from the called party are prohibited The ISP must submit the name of the equipment manufacturer to the Commission and must satisfactorily demonstrate to the Commission the acceptance and rejection responses mechanism before the ISP equipment is installed in any prison or jail The ISP may block or arrange to have blocked calls to local Directory Assistance
210. ale basis or when CenturyTel or customer provided coin telephone service is to be provided in the resale service area the reseller will bear the responsibility for and cost of providing premises access for such services The reseller owner will make either cable pairs or their equivalents available or provide facility support conduit or poles access to the Company at no charge for provision of these services The Company will provide facilities to the first point demarcation network interface inside the reseller s premises which in the judgment of the Company is suitable for the location of a network interface The most economical route from existing network distribution facilities will generally determine the approach used in establishing the point of demarcation The customer may designate an alternate approach route for entrance facilities at additional charges as specified in Section S5 of this price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 16 Original Page 4 SHARED TENANT SERVICE OFFERINGS 16 1 Sharing and Resale of Basic Local Exchange Service Cont d 16 1 2 16 1 3 Regulations and Application of Rates Cont d g The Company will provide facilities to the first point Cont d The Company will extend the point of demarcation to any point designated by the reseller inside his premises at the charges specified in Section
211. all Busy Verification Call Hold Call Park Call Selection Camp On Code Calling Line Termination Conference Console Activation of Call Forward Control of Trunk Group Access Control of Virtual Facility Groups Delayed Operation Display of Queued Calls by ICI Key Flexible Console Alerting Interposition Calls Locked Loop Operation Lockout KK KK OK KOK OK OK OK OK OK OK OK OK OK OK OK OX Digital x lt x KK OK OK OX KKK KKK KOK KOK KKK KK OK OX CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 21 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 3 Features Cont d b Feature Matrices Cont d 1 The following feature matrices indicate the availability of each Cont d b Attendant Package Features Analog Centrex Cont d Analog Digital Feature Name Multiple Listed Directory Numbers X X Position Busy X X Priority Console Alerting X X Recorded Announcement X X Secrecy X X Serial Call X X Speed Call X X Transfer x x Two Way Split X X Wildcard Key X X CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 22 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 3 Features Cont d b Feature Matrices C
212. all Forwarding Busy Line Call Forwarding Don t Answer or Call Forward Busy No Answer Message Waiting Indication Audible or Visual Terms And Conditions 1 All regulations and restrictions that normally apply to the services when they are individually provided also apply when they are provided as part of this package 2 All services are provided only from central offices that have been arranged to provide these services The services are provided subject to availability of facilities 3 This package is available only to individual line residence and business customers Rates Monthly Rate Per Line 1 Residence 2 00 2 Business 3 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 12 26 14 Section 13 2nd Revised Page 59 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 3 Simple Choice LD a Description Simple Choice LD is a package containing all the features offered with Simple Choice as defined in Section 13 15 1 In addition to the standard features of Simple Choice Simple Choice LD provides long distance calling at a rate of 07 per minute The customer must be subscribed to CenturyTel Long Distance service in order to be eligible for this plan Long Distance calling includes direct dial outbound calling to anywhere in the continental United States Alaska Hawaii US Puerto Rico Guam amp US Virgin Islands Inte
213. alled line is not answered in a predetermined number of rings seconds Calls forwarded outside the Centrex CustoPAK group are subject to local and or long distance charges billed to the Centrex CustoPAK customer Call Forwarding Variable All Calls Allows the customer to have all incoming calls routed to another number either inside or outside the group The user chooses and provisions the forwarded to number and may change the forwarded to number as often as they wish The user also has the ability to turn the feature off and on as needed to better serve the users needs Calls forwarded outside the Centrex CustoPAK group are subject to local and or long distance charges billed to the Centrex CustoPAK customer Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 85 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 3 Features Cont d b Centrex CustoPAK Selectable Services Cont d Call Waiting Cancel Call Waiting When a busy Centrex CustoPAK line receives an incoming call a tone is heard announcing that an incoming call is being received The user then has the option of either placing their present call on hold and answering the incoming call or to disregard the call The calling party will receive ringing tone instead of a busy tone The user may terminate the Call Waiting feature at a
214. am LATA Cont d Rate Center Wadley Walnut Grove Warrior Wedowee West Blocton Whorton Winfield Woodland York Montgomery LATA Abbeville Alberta Andalusia Ariton Arlington Ashford Auburn Banks Brantley Brundidge Camden Catherine Clayton Clio Columbia Cottonwood Daleville Demopolis Dixons Mills Dothan Dozier 7486 7369 7460 7444 7622 7287 7524 7424 7843 7751 7816 7910 7789 7862 7824 7577 7758 7838 7775 7852 7830 7712 7758 7792 7855 7843 7797 7881 7830 7865 2205 2421 2476 2211 2456 2300 2650 2209 2585 2370 2058 2067 1942 1947 2042 2511 2458 1980 2168 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 23 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d 18 5 1 List of Rate Centers by LATA Cont d b Montgomery LATA Cont d Rate Center Echo Eclectic Elba Enterprise Eufaula Forest Home Fort Davis Fort Deposit Gantt Geneva Georgiana Gordon Gordonsville Goshen Greensboro Greenville Hartford Hayneville Headland Holtville Hurtsboro Kinston Kowaliga Lafayette Lapine Linden Louisville Lowndesboro Luverne Maplesville Marion McKenzie Midland City Midway Montgomery 7790 7619 7854 7855 7681 7836 7663 7792 7893 7909 7871 7818
215. and the customer have joint responsibilities to ensure the proper transmission of the provided services Normal analog channel network interface specifications will be superseded by the electrical specifications on the 1 544 Mbps DS1 channel which is actually terminated Each digital channel provided will have an identity only as a time slot within a DS1 Channel Compatible digital to analog conversion equipment must be provided by the customer to derive the desired analog services Any Channel Service Units CSUs necessary for digital services are the responsibility of the customer 10 6 3 Definitions Channel Service Unit CSU The term CSU denotes network channel terminating equipment provided by the customer to terminate digital channel facilities on a customer s or user s premises CyberDS1 Capacity A DS1 signal between the customer premises and the central office This digital link can be used to transport switched data services CyberDS1 is available in increments of 24 digital channels DSO The term DSO denotes a channel service expressed in terms of its digitally encoded data bit rate in accordance with the North American hierarchy of digital signal levels It is generally referred to as having a 64 Kbps transmission bit rate signal however customer transmitted bit rates are limited to 56 Kbps DS1 The term DS1 denotes a channel service expressed in terms of its digitally encoded bit rate in accordance with the North Am
216. ans CenturyTel Discount Calling Plans 38 18 12 1 CenturyTel Easy Saving Plan for Residence 38 18 12 2 CenturyTel Easy Saving Plan for Business 41 18 12 3 CenturyTel One Easy Price Plan for Residence 47 18 12 4 CenturyTel Easy Savings Flat Rate Plan for Business 48 18 13 LATA Configurations 49 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 1 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 1 Application a This price list is applicable to intrastate long distance message telecommunications service furnished or made available by CenturyTel hereinafter referred to as the Company and its connecting companies between two 2 or more points which are located in the same Local Access and Transport Area LATA within the State of Alabama where the respective rate centers of such points also are located in said State 18 2 General a Long distance message telecommunications service is that of furnishing facilities for communications between stations in different rate centers for either two point or conference service Rates for service between points are based on airline mileage between rate centers In general each point is designated as a rate center except that certain small towns or communities are assigned adjacent rate centers with which they are closely associated for communication purposes or by community of interest Ai
217. are available 2 Leg Loops will be furnished from the same distribution terminal to such number of other music receiving customer locations as will not exceed transmission limitations CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 20 Original Page 6 PRIVATE LINE SERVICE AND CHANNELS 20 2 Intraexchange Private Line Service Cont d 20 2 3 Channels for Piped Music Systems Cont d b Rates 1 Loops Monthly Rate a Main Loops First 1 4 airline mile or fraction thereof 7 35 Each additional 1 4 air line mile or fraction thereof 5 00 b Leg Loops Per 1 4 airline mile or fraction thereof 5 00 c Nonrecurring charges as shown in S20 2 1 6 3 preceding will apply d Equalization of one 1 channel or two 2 channels between the same points and equalized at the same time Nonrecurring Charge 15 00 Equalization of channels is done by the Company only at the request of the customer 2 Amplifiers a 10 Lines Rates Monthly Rate 20 95 Installation Charge 75 00 BTL Charge 225 00 b 12 48 Lines Monthly Rate 23 50 Installation Charge 85 00 BTL Charge 250 00 The Basic Termination Charge will be reduced 1 60 for each month of service CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 20 Original Page 7 PRIVATE LINE SERVICE AND CHANNELS
218. arges do apply when Customers request a change from Economy Pack Plus Lite Bundle back to Local Exchange Service Residence Monthly Rate 25 00 Economy Pack Plus Lite Bundle per line The customer must also subscribe to CenturyTel Long Distance LLC Easy Talk Economy long distance plan the Company s High Speed Internet up to 1 5 Mbps and any non international DIRECT V package which is billed by the Company This bundle is available in limited exchanges as determined by the Company Existing DIRECTV subscribers are not eligible for this bundle DIRECT V is used with permission Effective 11 01 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 63 10 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 14 Economy Pack A Description The Company will provide residential customers with an access line the Subscriber Line Charge Caller ID and Call Waiting Customers willing to have term commitments will have a 5 00 reduction a month for a 12 month commitment Rates and Charges Residence Monthly Rate Economy Pack per line 28 95 1 M Material moved from Section 50 Original Sheet 5 AL 15 15 S Effective 12 05 14 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 Original Page 63 11 13 15 Packaged Services 1 MISCELLANEOUS SER
219. assumes no liability for the accuracy of Selective Class of Call Screening SCCS service The customer agrees fully and completely to indemnify and save harmless the Company its successors and assigns from and against any and every claim loss damage suit or liability arising out of the furnishing or failure to furnish Selective Class of Call Screening SCCS service The minimum period for Selective Class of Call Screening SCCS service is one 1 month All local calls and calls to Telephone Company numbers such as repair service and emergency services such as 911 will be permitted S13 12 3 Rates and Charges a The following rates and charges apply to the provisioning of Selective Class of Call Screening SCCS service and are in addition to all other applicable rates and charges as specified elsewhere in the Company s price lists Nonrecurring Monthly Charge Rate 1 Selective Class of Call Screening SCCS per line equipped 21 00 6 00 2 Selective Class of Call Screening SCCS per local trunk equipped 21 00 10 00 Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 41 MISCELLANEOUS SERVICE ARRANGEMENTS 13 13 Customized Number Service 13 13 1 General a Customized Number Service CNS provides for the assignment of a customer requested telephone number last four digits other than the next availabl
220. astate subscriber dialed station to station sent paid toll messages placed from the Optional Calling Plan subscriber s telephone during the service period to stations in the prescribed terminating exchange exchange or area All other toll messages will be billed as regular toll messages General Regulations 1 Liability of the Telephone Company Adjustments will not be applicable on measured rate service until the subscriber has used a minimum of one half hour s service in a given month Limitation of Service a Optional Calling Plans will be offered to exchanges as set forth in 18 10 2 following b Offering of this service is subject to availability of facilities as determined by the Company Use of Service The service is furnished subject to regulations in Section S2 including those regulations which restrict use of the service to communications in which the customer has a direct interest and prohibit payment to the customer by another for use of the service Minimum Contract Period The minimum contract period is one month except that a longer period applies as specified in Section S6 of this Price list when a two way subscriber has a foreign listing printed in the distance directory which indicates no charge applies for direct dialed calls to the subscriber s number CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 37
221. at no cost in accordance with the following terms and conditions Customers who had no previous service and subsequently elect to have their Centrex CustoPAK Service disconnected will be converted by the Telephone Company to CenturyTel Business Lines or Trunks at no additional non recurring charge to them However the lines cannot exceed the total number of lines in the Centrex CustoPAK system that the customer is disconnecting without incurring non recurring charges Customers will not be permitted to convert back to a service which has been Grandfathered The refund of any charges directly associated with the establishment of the service or monthly charges will be applied as a credit to the customer s bill Credit refunds will not be available for toll charges incurred or on E911 and other like surcharges Each customer will be entitled to a credit refund one time per service The Customer Satisfaction Guarantee applies to the service as a whole and not the individual Services offered with this service The Customer Satisfaction Guarantee does not extend to any Customer Provided Equipment CPE used in conjunction with this service nor does it apply to Time and Material charges incurred The Customer Satisfaction Guarantee does not apply to the installation of temporary service Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page
222. ata calling line that goes off hook and a predetermined location Data Closed User Group This feature restricted to Centrex lines provides partitioning of Switched Data lines into groups where calls within such a group are allowed but calls between such groups are denied e Optional Feature Packages 1 The following feature packages are available for use with Switched Data service a Feature Package Data 1000 includes Data Toll Restriction This feature will restrict toll calls from being placed over Switched Data lines Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 19 DIGITAL NETWORK SERVICES 10 2 Switched Data Service Cont d 10 2 2 Description Cont d e Optional Feature Packages Con d 1 The following feature packages are available for use with Cont d a Feature Package Data 1000 Con d Data Sequential Hunt Group This feature assigns a pilot telephone number to the hunt group Hunting is sequential i e starting at the first line assigned to the pilot telephone number and ending at the last line S10 2 3 Definitions a The following definitions are in addition to other definitions as stated in this and other Company tariffs Bit A binary digit The smallest unit of information in the binary system of notation Bits Per Second The number of bits transmitted per second A
223. ata Service Cont d 10 2 5 Application of Rates Cont d b Switched Data lines placed in a voice Centrex business group do not require Central Office located lines for outbound data traffic However the customer may choose to purchase additional Central Office located lines to support all terminating traffic that may be increased by Switched Data The customer has the option of placing the Switched Data lines in a Switched Data only Centrex business group which will not require Central Office located lines for either outbound or terminating data traffic 10 2 6 Rates and Charges a The following rates and charges are in addition to other rates and charges stated in this and other Company Price lists Monthly Nonrecurring Recurring Rate Element Charge Charge 1 Switched Data Individual Line Loop Extension a Switched Data Interoffice Mileage z 2 b Switched Data Access Loop Single Line 50 00 48 00 Centrex 50 00 48 00 c Switched Data Channelization per line Single Line 50 00 14 00 Centrex 50 00 17 00 The applicable Service Charges as specified in Section S4 of this Price list shall also apply The applicable Digital Interoffice Channel rate as specified in Section S20 2 5c 1 d of this Price list shall apply Federal End User Charges are also applicable CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original
224. ate Centers Cont d 18 5 1 List of Rate Centers by LATA Cont d C Mobile LATA Rate Center Atmore Bay Minette Bayou La Batre Beatrice Belle Fountaine Bon Secour Brewton Castleberry Chatom Citronelle Coffeeville Dauphin Island Deer Park Elberta Evergreen Excel Fairhope Finchburg Flomaton Foley Fort Morgan Fowl River Frankville Frisco City Fruitdale Gilbertown Gosport Grand Bay Grove Hill Gulf Shores Huxford Irvington St Elmo 8056 8106 8238 7893 8204 8217 8001 7959 8035 8107 7966 8257 8088 8181 7927 7963 8187 7937 8039 8190 8253 8222 7993 7967 8073 7961 7956 8234 7948 8219 8015 8215 2306 2340 2371 2333 2359 2278 2244 2256 2476 2438 2477 2332 2462 2264 2259 2323 2327 2377 2265 2278 2316 2364 2477 2334 2491 2530 2379 2395 2422 2263 2320 2385 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 26 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d 18 5 1 List of Rate Centers by LATA Cont d C Mobile LATA Conf d Rate Center Jackson Lillian Loxley Magnolia Springs McCullough McIntosh Millry Mobile Monroeville Mount Vernon Orange Beach Peterman Pine Apple Repton Robertsdale Seminole Silas Summerdale Uriah Hunts
225. ates and Charges Cont d Monthly Nonrecurring Rate Charge m Message Waiting Indication Visual MWI V Per Line Arranged 50 n Queuing Per Line or Trunk Arranged 1 50 O User Transfer Per Line Arranged 1 50 a p The Network Access Change charge as shown in Section S4 will apply when ESP services are added or rearranged on an existing line Note Central Office Line Connection Work charge does not apply for ESP services added or rearranged CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 12 26 14 Section 13 2nd Revised Page 56 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 1 Simple Choice Business Assist Advantage a Description Simple Choice Business Assist Advantage is a package of features available to both residential and business customers Simple Choice Business Assist Advantage includes the features specified following and a flat rate access line Simple Choice Two includes two flat rate access lines Customers subscribing to Simple Choice Business Assist Advantage are entitled to unlimited use of the service features specified b Features Following are the eligible call features All features may be not be available in all areas Anonymous Call Block Busy Redial 66 Call Forward Busy Call Forward No Answer Call Forwarding Call Return 69 Call Waiting Call Waiting ID Caller ID Caller ID
226. ature whatsoever including attorney s fees arising directly or indirectly from the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim or infringement of any patents trademarks or copyright or resulting from any claim of libel or slander The customer is responsible for all provisioning and monthly recurring charges for billed to ESP services including those situations in which the customer s client and or the Telephone Company has temporarily suspended or disconnected that client s service The customer has exclusive responsibility and control over the content quality and characteristics of services or conversations conducted over the customer s equipment The Telephone Company assumes no liability for the quality defects in or content of those services The customer shall exclude from its services any matter the dissemination of which is prohibited by law or by rules regulations or order of any governmental agency Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 51 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 5 Regulations and Conditions Cont d b Enhanced Service Provider s Obligations Cont d 5 The Customer shall not publish or use any advertising sales p
227. bama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 2 Original Page 40 GENERAL REGULATIONS 2 10 Slamming Slamming is the unauthorized change of a subscriber s preferred telecommunications carrier Per FCC 00 135 CC Docket 94 129 a telecommunications carrier who acquires a customer by an unauthorized change of that customer s local service that may be billed the applicable nonrecurring charges to establish that customer s service with the authorized telecommunications carrier Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 41 GENERAL REGULATIONS 2 11 Termination Liability 1 In the event the service is terminated by the customer prior to completion of the initial term commitment period the customer shall be liable for an early termination charge except as noted below The amount of the early termination charge will be 25 of the monthly recurring charge s MRC for the remainder of the term For example 25 X MRC X of Lines Channel Path X of Months Remaining Termination Charge Early termination charges will apply only to those rate elements under a term commitment period If any rates for the service are increased during the term period the customer may terminate the service without incurring an early termination charge Renewal Options a Prior to the end of
228. bility charges and or shortfall charges apply as specified therein if all or a portion of the services under CLVP are terminated prior to the expiration of the initial commitment period or if Customer s account falls below the minimum line requirements a Flat Rate Business Service per Individual Line Key Line and or Key Trunk per month Number of Lines Three Five Tier Minimum Two Year y ear Line Term TIE Requirement 10 49 33 99 32 99 50 499 32 99 31 99 500 999 31 99 30 99 1000 3000 30 99 29 99 Optional Services LVP Feature Package per line trunk per month Number of Lines thea ave Tier Minimum Two Year y 7 ear Line Term Terms Requirement 10 49 5 00 5 00 50 499 5 00 5 00 500 999 5 00 5 00 1000 3000 5 00 5 00 M Touch calling service Trunk Hunting and Extended Area Service where applicable are included in these rates CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 04 29 13 Section 4 1st Revised Contents Page 1 SERVICE CHARGES TABLE OF CONTENTS Page No S4 1 Definitions 1 S4 1 1 Service Charges 1 4 1 2 Protector 2 4 1 3 Termination Charge 2 4 1 4 Restoration Charge 2 4 2 General 2 4 3 Schedule of Charges 5 4 4 Installation Charges 6 4 5 Termination Charge 6 4 6 Restoration Charge 6 S4 7 Maintenance of Service Charge a k a Trouble Iso
229. ble deposit as required by this price list Impersonation of another with fraudulent intent Reserved for Future Use Non payment of any regulated sum due for exchange long distance or other services Use of service in such a way as to impair or interfere with the service of other customers such improper use includes but is not limited to the use of telephone service by a customer or with his permission in connection with a plan or contrivance to secure a large volume of telephone calls to be directed to such customer at or about the same time which may result in preventing obstructing or delaying the telephone service of others Use of service or facilities for a call or calls anonymous in a manner reasonable to be expected to frighten abuse torment or harass another Any other violation of the Company s regulations Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 5 GENERAL REGULATIONS 2 2 Limitations and Use of Service Cont d 2 2 9 Cancellation of Service for Cause Cont d b The Company reserves the right to cancel any contract for service with and to discontinue service to any person who uses or permits the use of obscene profane or grossly abusive language over or by means of the Company s facilities and who after reasonable notice fails neglects or refuses to cease and refrain from such practice or to preven
230. blished nonlisted listing only one monthly recurring charge will be applied for any nonpublished and or nonlisted listings for the same customer with the same class of service at the same address If the customer has a combination of nonpublished and nonlisted listings at the same address the nonlisted monthly recurring charge will apply 3 Pay Telephone Service 4 Special Reversed Long Distance Service 5 Foreign Exchange Zone Service 6 Temporary Service service provided for a period not more than thirty 30 days 7 Special services such as teletypewriters or data services provided for customers with impaired hearing having a limited requirement for voice communication 8 Local Exchange Service for customer living in a hotel hospital retirement complex or boarding house provided the customer is listed under the telephone listing of the establishment 9 New listings provided to a customer because of unusual circumstances such as harassing calls threats or other acts adversely affecting the health welfare security or service of the customer service provided for a period not more than thirty 30 days Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 6 Original Page 7 DIRECTORY LISTINGS 6 5 Additional Listing Charges S 6 5 1 General a Additional paid directory listings are accepted for a minimum chargeable p
231. bsequent years and a subsequent activity charge from 10 7 6A 1 C 2 Should customer request interconnection between different Business Assist provisioned in two or more different local serving offices the Special Access Service Digital Data Service Tariff as referenced in S10 7 4c preceding of this price list will apply This charge will apply in addition to Business Assist charges for each premise for which Business Assist is provisioned Additional charges for time and materials associated with customer premises visit s may apply for the initial installation or for subsequent customer requested visits Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 64 10 7 Business Assist Cont d DIGITAL NETWORK SERVICES 10 7 6 Rates and Charges a Nonrecurring Charges 1 Nonrecurring charges are one time charges that apply for specific work activity i e installation of service or change to an existing service The types of nonrecurring charges that apply for Business Assist are those listed below a Installation of Business Assist These are nonrecurring charges associated with the work performed by the Company in connection with the physical installation activities involving central office and or outside plant facilities during initial installation Service Change Charge This charge is applied per
232. bundle is a residential service offering Existing residential customers may be eligible for this offer when they contact the Company to disconnect service and instead agree to retain service with the Company To be eligible the customer has to agree to subscribe to Economy Pak Plus 1 5 Mbps which consists of an Access Line Caller ID Call Waiting Call Waiting ID and High speed Internet 1 5 Mbps or higher at the following rates Speed Monthly Rate Monthly Rate 1 5 Mbps 54 95 64 95 3 Mbps 59 95 69 95 4 Mbps through 15 Mbps 64 95 74 95 20 Mbps 94 95 104 95 This service is only offered where the services are technically available Applicable to the following exchanges Abbeville Andalusia Ariton Banks Brantley Brundidge Daleville Dothan Main Dozier Echo Enterprise Forest Home Geneva Georgiana Greenville Hartford Headland Luverne McKenzie Midland City New Brockton Newton Newville Opp Ozark Red Level Samson Section Scottsboro Slocomb and Wicksburg exchanges Applicable to the following exchanges Clio Columbia Elba Gantt Kingston Louisville and Skyline exchanges M Material moved to Section 13 Original Sheet 63 10 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 06 15 Section 50 8th Revised Page 6 Cancels 7th Revised Page 6 PROMOTIONS This page intentionally left blank AL 15 02 CenturyTel of Southern Alabama d
233. c in its use of the Company s services Except as otherwise provided in this price list nothing herein shall be construed to permit the use of a recording device or of a device to interconnect any line or channel of the Company with any other communication line or channel of the Company or of any other person While the Company s basic monthly exchange line service as specified in Section 3 2 may be used by the customer for dial up access the advertised speeds of the customer s modem may not be attainable with this service and are not guaranteed by the Company 2 2 4 Broadcast of Recordings of Telephone Conversations a The broadcasting of a recording of a telephone conversation during the period of recording is allowed provided that in the interest of protecting the privacy of telephone service the recording is made in accordance with the regulations governing connection with voice recording equipment as specified in Section 15 of this price list Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 3 GENERAL REGULATIONS 2 2 Limitations and Use of Service Cont d 2 2 5 Recorded Public Announcements a Use of Company facilities or service in connection with automatic answering service automatic answering and recording service recorder coupler service or miscellaneous devices for recorded public announcements are subject to t
234. cal wiring of the house Rates Monthly Rate 0 45 Installation Charge 58 00 Teletype Removal Charge The Teletype Removal Charge applies if the Company has to remove the equipment from the subscriber s premises Removal Charge 11 20 The installation charges for the Portable Communications Terminal for the Deaf may be paid in thirty six 36 equal payments over a three 3 year period CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section15 Original Contents Page 1 CONNECTIONS WITH CERTAIN FACILITIES AND OR EQUIPMENT OF OTHERS TABLE OF CONTENTS Page No 15 1 Regulations 1 15 1 1 General 1 15 1 2 Recording of Two Way Telephone Conversations 3 15 2 Service Through Miscellaneous Common Carriers 5 15 2 1 Conditions 5 15 2 2 Dial Type Service 7 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 15 Original Page 1 15 1 CONNECTIONS WITH CERTAIN FACILITIES AND OR EQUIPMENT OF OTHERS Regulations 15 1 1 General a Terminal equipment and communications systems may be used with the facilities of the Company for telecommunications services as provided in the following paragraphs of this Section In all such cases the terminal equipment or communications systems will be so constructed maintained and operated as to work satisfactorily with the facilities of the Compan
235. ccordance with the North American hierarchy of digital signal levels It is generally referred to as having a 64 Kbps transmission bit rate signal however customer transmission rates may be limited to 56 Kbps by existing or available central office equipment DS1 The term DS1 denotes a channel service expressed in terms of its digitally encoded bit rate in accordance with the North American hierarchy of digital signal levels It has a 1 544 Mbps transmission bit rate and provides for the two way simultaneous transmission of isochronous timed Bipolar Return to Zero BPRZ bit stream format Unframed signal formats are not permitted or compatible with Company equipment DS1 facilities are normally provided on copper transmission medium Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 60 DIGITAL NETWORK SERVICES 10 7 Business Assist Cont d 10 7 4 Regulations a Business Assist is furnished subject to the availability of facilities and requisite digital equipment located in a central office building owned or leased by the Company Service inquiries will be necessary to determine availability Special Construction Charges as specified in Section 5 of this price list may be applicable The Private Line Service Digital Data Service as specified in Section 20 of this price list will apply when Business Assist is extended b
236. ce Business Per Bundle per month 28 00 39 90 I kk Rates applicable for non regulated High Speed Internet also apply Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 2nd Revised Page 61 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 8 Prepaid Local Telephone Service Prepaid Local Telephone Service PLTS is a residential payment plan where the customer agrees to pay for service one month in advance Upon establishment of the PLTS plan the customer will be billed for one month service The Company will require payment of these charges prior to establishment of service Thereafter the customer will be required to pay one month s service on a monthly basis Once payment for service is received one month s service will be provisioned and is non refundable if the customer cancels service prior to the end of the month No deposits or non recurring charges apply A PLTS is configured as follows 1 Voice grade residential flat rate line or local measured service line if available 2 All mandatory services including extended area service expanded local calling etc all tariffed charges applicable 3 Tone Dialing Tariffed tone dialing touch tone charges are applicable 4 Ability to dial 911 5 Ability to report service problems seven days a week 6 Ability to dial CenturyTel Customer Service 7 Pri
237. ce List Alabama Effective 02 01 07 Section 1 Original Page 7 DEFINITION OF TERMS LOCAL SERVICE AREA The area within which telephone service is furnished customers under a specific schedule of exchange rates and without toll charges A local service area may include one or more exchange areas LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE a The furnishing of facilities for telecommunication between stations in different local service areas in accordance with the regulations and system of charges specified in this Price List 1 Appointment Call An arrangement made in advance with a particular party for the establishment of a person to person long distance message telephone connection at a specified time Messenger Service An arrangement whereby the Company when possible and at the request of the calling party will arrange to notify the called party of a long distance call The Company shall be reimbursed by the calling party for the amount expended for such messenger service such charges being subject to prior authorization by the calling party to the extent that they can be determined in advance Such charges for messenger service are in addition to the Price list charges for the message Person to Person Call A service whereby the person originating the call specifies to the Company operator or the communications assistant at the Alabama Relay Center a particular person to be reached a particular mobile stati
238. ce is ordered Customer Controllable Ringing This service provides clients the ability to adjust the number of ring cycles that should be used prior to forwarding a call in a No Answer situation To select the number of rings desired 1 9 the client will dial a special access code and then input a digit that corresponds to the number of ring cycles desired before the forwarding takes place CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 13 1st Revised Page 48 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 4 Definitions a Client The term client denotes any individual partnership association joint stock company trust corporation or governmental entity or any other entity which subscribes to the services offered by the customer utilizing those services provided under this section of the price list b Customer The term Customer s denotes any ESP individual partnership association joint stock company trust corporation or governmental entity or any other entity which subscribes to the services offered under this section of the price list C ESP Bill Option This is an ordering and billing option that allows a customer to order and pay for the provisioning and monthly recurring charges of only those services provided under this section of the price list An agency agreement between t
239. central office as specified in CenturyTel s price lists If the customer does not wish to take ISDN service from the normal serving central office after the service is available from his office but continues to utilize service from an alternate serving central office then charges as outlined above will continue to apply No charge will apply to transfer the customer back to his normal serving central office as set forth above Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 28 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 2 Conditions Cont d h If ISDN is not available from a customer s normal serving Cont d No charge will apply to transfer the customer back to his normal serving central office as set forth above Reserved for Future Use Digital ISDN Single Line is offered on a month to month basis and with Contract Term Options of 12 months or 36 months Private Line arrangements or Special Access Services connected with Digital ISDN Single Line Service are subject to rates rules and conditions as set forth in the appropriate price lists Certain optional feature capabilities may not be compatible with other Feature Packages or Optional System features Space Requirements Suitable and sufficient space for any remote units required shall be leased by the Company from
240. cept that the distinctive recorder tone described is not required 1 When used by a Federal Communications Commission licensed broadcast station Customer for recording of two way telephone conversations solely for broadcast over the air 2 When used by the United States Secret Service of the Department of Treasury for recording of two way telephone conversations which concern the safety and security of the person of the President of the United States members of his immediate family or the White House and its grounds 3 When used by a broadcast network or by a cooperative programming effort composed exclusively of Federal Communications Commission broadcast licensees to record two way telephone conversations solely for broadcast over the air by a licensed broadcast station 4 When used for recording at United States Department of Defense Command Centers of emergency communications transmitted over the Department of Defense s private line system when connected to telecommunications services 5 Additionally recorder connector equipment which does not contain the automatic recorder tone device may be furnished to law enforcement agencies fire departments and Public Safety Answering Points in connection with 911 Service for use on central office lines assigned exclusively for the receipt of local or intrastate law enforcement fire or other emergency calls and attended at all times for such purpose provided that the department or age
241. ces Cont d 2 4 3 Payment for Service Cont d C Failure to receive a bill does not relieve the customers of the responsibility for payment in accordance with the provisions set forth herein Should service be suspended for nonpayment of charges it will be restored only as provided under Restoration Charge in Section S4 of this price list When the service has been disconnected for nonpayment the service agreement is considered to have been terminated Reestablishment of service may be made only upon the execution of a new service agreement which is subject to the provisions of this price list In its discretion the Company may restore or reestablish service which has been suspended or disconnected for nonpayment of charges prior to payment of all charges due Such restoration or reestablishment shall not be construed as a waiver of any rights to suspend or disconnect service for nonpayment of any such or other charges due and unpaid or for the violation of the provisions of this price list nor shall the failure to suspend or disconnect service for nonpayment of any past due regulated account or accounts operate as a waiver or estoppel to suspend or disconnect service for non payment of such account or of any other past due regulated account An administrative charge as specified in Section S4 of this price list will be applied to each insufficient funds check received Regulations contained in this price list regarding suspensi
242. cess codes Station Restriction See Centrex Feature Package 1000 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 55 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d i Digital ISDN Centrex Multi Button Key Set MBKS Basic Package Cont d Transfer allows the MBKS set user to transfer a call to another Directory Number in the customer group by pressing the transfer button dialing the Directory Number and pressing the button again j Digital ISDN Centrex Multi Button Key Set MBKS Deluxe Package Multi Button Key Set MBKS Basic Package plus Called Line Identification CLID provides a user originating a call with information about the called party and the facility or destination Facility and call destination information are provided via the ISDN Call Identification ICI call types The CLID information provided is Call Appearance Identification Called Directory Number DN ISDN Call Identification ICI If an attendant is originating the call the switch also provides the originating permissions of the called party This feature is billed only on a flat rate basis Delayed and Abbreviated Ringing alerts MBKS set for a predetermined interval before ringing another designated MBKS set Display for Ringing Call Appearances Only w
243. ch the customer would normally be served for the use of which a separate charge is made in addition to the base rate Route Measurement The actual length of a circuit between two points MINIMUM CONTRACT PERIOD The minimum length of time for which a customer is obligated to pay for service or whether or not retained by the customer for such minimum length of time MISCELLANEOUS COMMON CARRIERS Miscellaneous Common Carriers as defined in Part 21 of the Federal Communications Commission Rules are communications common carriers which are not engaged in the business of providing either a public landline message telephone service or public message telegraph service CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 10 DEFINITION OF TERMS MISCELLANEOUS SERVICE Service not regularly furnished with the various classes of exchange service MOBILE TELEPHONE SERVICE A communication service through a land radiotelephone base station NATIONAL SECURITY EMERGENCY PREPAREDNESS NSEP SERVICES The term National Security Emergency Preparedness NSEP Services denotes telecommunications services which are used to maintain a state of readiness or to respond to and manage any event or crisis local national or international which causes or could cause injury or harm to the population damage to or loss of property or degrades or threatens the NSEP post
244. charges specified in this price list and or in the CLEC s interconnection agreement between the CLEC and the Company Construction charges are payable upon application for service or when billing is rendered at the option of the Company The word cost when used in this section means the in plant cost consisting of labor materials supervision and any other overhead expenses associated with the construction necessary to service a CLEC s customer and or CLEC Estimated cost will be used however where the CLEC requests actual cost will be used where practicable The regulations in this Price list contemplate that the type of construction required to provide the quantity and class of service involved will be determined by the company The CLEC will be required to pay any additional cost involved where a different type of construction other than that of the Company is desired When attachments are made to poles of other companies in lieu of providing new pole line construction for which construction charges would be applicable under the provisions of this section all attachment rental charges to the Company for such attachments will be assessed to the CLEC When a CLEC request to serve a customer or the CLEC is so located that it is necessary to use private right of way to furnish service and the Company is unable to obtain the required right of way without cost the CLEC will be required to pay all costs incurred in securing clearing and
245. charges that apply Cont d d Service Ordering Charges Nonrecurring Charge i Service Establishment Charge per Digital Channel Service 300 00 2 Service Change Charge per Digital Channel Service each increment of 24 DSO channels 150 00 3 Premises Visit Charge per visit Refer to Section 84 3 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 14 DIGITAL NETWORK SERVICES 10 1 Digital Channel Service Cont d 10 1 6 Rates and Charges Cont d b Digital Channel Capacity The monthly and nonrecurring rates for Digital Channel Capacity without Activated Services are as follows 1 Per System 36 Months 1st DS1 Facility 24 DSO Channels Nonrecurring Charge 250 00 Monthly Rate 260 00 Each Additional DS1 Facility 24 DSO Channels Nonrecurring Charge 250 00 Monthly Rate 240 00 DS3 Facility 28 DS1 Channels 1 3 DS3 Facilities Nonrecurring Charge 7 000 00 Monthly Rate 3 300 00 4 or more DS3 Facilities ICB 60 Months 1st DS1 Facility 24 DSO Channels Nonrecurring Charge 250 00 Monthly Rate 200 00 Each Additional DS1 Facility 24 DSO Channels Nonrecurring Charge 250 00 Monthly Rate 185 00 DS3 Facility 28 DS1 Channels 1 3 DS3 Facilities Nonrecurring Charge 7 000 00 Monthly Rate 2 900 00 4 or more DS3 Facilities ICB CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price Lis
246. ched data on both B channels local loop and individual line loop extension if necessary In addition the appropriate one party residence or one party business access line rate specified in Section S3 2 1 is required for the local loop component Rates as specified in Section S18 apply for all originating long distance calls Complementary packet services may be ordered from the appropriate price list Usage applies to all originating voice switched data calls terminating within the local calling area CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 46 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 5 Rates and Charges Cont d c Optional Features Nonrecurring Monthly 12 Month 36 Month Charge Rate Rate Rate 1 B packet per channel 7 120 00 120 00 120 00 2 D packet per channel 7 5 00 5 00 5 00 d Feature Packages per line Business or Home Monthly Nonrecurring Rate Charge 1 MBKS Basic Service 6 00 25 00 2 Data 1000 3 00 15 00 3 Data 2000 5 00 15 00 4 X 25 Deluxe 5 00 15 00 Available within the closed user group only unless combined with Local Packet Switching Network Service in Section S10 6 of this Price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 47 D
247. coming calls to a predetermined number Includes all calls or only calls reaching a busy or no answer conditions Fixed Forwarding is established and changed by the Telephone Company whereas variable forwarding is established and changed by the station user Conference Calling allows a user to set up a conference call Conference calls can include members of the customer group and parties outside the group Up to six parties can be connected Drop Allows a user to disconnect the last party added to a conference call or the other party if only two 2 parties are conferenced Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 43 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d S10 4 4 MBKS Basic Service Cont d a MBKS Basic Service consists of the following Cont d Hold Allows the MBKS set user to place a call on hold by pressing the function button Any MBKS set with the call appearance for call on hold can pick up the call by pressing the call appearance button Key System Coverage for Analog Lines Allows an analog station set to share calls with the ISDN station set Multiple DN Buttons Provide access to more than one Directory Number DN on the MBKS set Indicator lights show the status of the DN idle call on hold call in progress etc Shared Call Appearances of Directory Number
248. ction 3 Original Page 28 LOCAL EXCHANGE SERVICE 3 13 Reserved For Future Use 3 14 Reserved For Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 3 Original Page 29 LOCAL EXCHANGE SERVICE Reserved For Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 1st Revised Page 30 LOCAL EXCHANGE SERVICE 3 15 Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 1st Revised Page 31 LOCAL EXCHANGE SERVICE 3 15 Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 1st Revised Page 32 LOCAL EXCHANGE SERVICE S3 16 CenturyTel Local Calling Plans LATA Wide Plan 3 16 1 General a This price list applies to local exchange telephone service provided under the CenturyTel Local Calling Plans LATA Wide Plan The exchange areas to which the regulations and rates contained herein are as specified in Section S3 16 4 to this price list and are in addition to the applicable regulations and rates specified in other tariffs and price lists of the Company 3 16 2 Regulations a Existing customers may have the option to keep their current flat rate service
249. d Headland 1 Montgomery Dozier Montgomery Echo Ft Rucker Ozark Montgomery Enterprise Ft Rucker New Brockton Montgomery Elba Enterprise New Brockton Montgomery Greenville Montgomery Florala Gantt Opp Red Level Wing Montgomery Hartford Samson Montgomery McKenzie Montgomery Greenville Montgomery Geneva Hartford Samson Montgomery Headland Midland City Newville Monthly Rates Flat Rate Community Community Premium Premium Calling Scope Residence Business Residence Business Community Plus and Premium Block of Time only Andalusia 4 12 8 55 18 62 31 55 Daleville 4 12 2 77 18 62 30 77 Elba 4 12 2 77 18 62 25 77 Daleville 4 12 2 77 18 62 25 77 Forest Home 4 12 2 77 18 62 25 77 Andulasia 6 12 8 27 20 62 30 77 Geneva 4 12 2 77 18 62 25 77 Georgiana 4 12 5 20 18 62 28 20 Forest Home 4 12 2 77 18 62 25 77 Dotham 6 12 8 27 20 62 30 77 Dothan 4 12 2 77 18 62 25 77 Denotes Bell Independent Exchanges Grandfathered to existing customers at their present location Effective 11 01 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 1st Revised Page 40 LOCAL EXCHANGE SERVICE 3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d 3 16 4 CenturyTel Local Calling Plans LATA Wide Plan Exchanges Cont d Exchange Kinston Louisville Luverne McKenzie Midland City New Brockton Ne
250. d Dialing Long List allows speed calling over a Circuit Switched Data Channel A long list allows storing up to thirty 30 numbers Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 40 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 3 Single Line Features Cont d g Definitions Cont d 4 X 25 Basic Package X 25 Flow Control Parameter Negotiation permits negotiation on a per call basis of the flow control parameters This consists of automatically negotiating the maximum packet size and window size for each direction of data transmission X 25 Incoming Calls Barred prohibits a data terminal from terminating an incoming call X 25 Outgoing Calls Barred prohibits a data terminal from originating outgoing virtual calls X 25 Reverse Charge permits a called party to be billed for a call X 25 Reverse Charge Acceptance allows a called party to accept charges for incoming calls X 25 Throughput Class Negotiation allows the calling data terminal to request specific throughput classes in a call request package for both directions of data transmission X 25 Transmit Delay Selection and Indication allows the data terminal to specify an acceptance transit delay on a per call basis for virtual call X 25 Deluxe Package Includes Basic package plus the following X 25 Closed User Groups allows
251. d Page 5 SERVICE CHARGES 4 3 Schedule of Charges a Network Access Business Residence 1 Establishment as specified in S4 2 c 1 21 50 20 50 2 Change as specified in S4 2 c 3 9 50 9 00 b Premises Visit each 15 00 15 00 C Central Office Line Connection Work each 22 50 22 50 Note Additional charges may apply for any services ordered and provided on a price listed basis k k Any requests for changes pertaining to the blocking or unblocking of 900 976 service subsequent to an initial change will incur appropriate nonrecurring charges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 4 Original Page 6 SERVICE CHARGES 4 4 Installation Charges a Installation charges for services other than that furnished for basic telephone service are identified and presented throughout this price list if applicable as a part of the offering of service features These charges apply in addition to the charges listed in S4 3 preceding as appropriate b Installation charges do not apply where service is established without connection or change of service 4 5 Termination Charge a A termination charge is determined by applying to the basic termination charge the percentage which the unexpired portion of the initial service period bears to the full initial service period 1 The basic termination charge and the initial service period are indicated in
252. d and billed by the Company Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 45 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount Calling Plans Cont d 18 12 2 CenturyTel Easy Savings Plan for Business Cont d C Application of Discounts Cont d In calculating the usage volume discount the discount will generally be applied against the customer s intrastate intraLATA charges However if the intraLATA offering is part of a joint toll offering which is an agreement between CenturyTel and any certified telecommunications provider to jointly offer toll service the threshold for application of the discount will be determined by total gross monthly toll usage associated with the joint offer In that case the discount applied will be as specified by the joint offering and the discount will be apportioned to the proper jurisdiction proportional to the accumulated usage charges Term Periods A customer may select a Term Period for CenturyTel Easy Savings Plan for Business The Term Periods allow a customer to take advantage of higher discount percentages on their toll usage volumes for a one 1 two 2 or three 3 year term period The customer must specify the Term Period at the time the Plan is ordered During a Term Period the customer may elect to convert to a new Term Period of t
253. d to existing customers at their present location A maximum of 9 00 per month applies Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 21 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13 5 4 Rates and Charges Cont d b kK Packaged Services Monthly Rate Residence 1 Big Deal Calling Service Option A Includes Anonymous Call Block Busy Redial 66 Call Return 69 Call Block Call Forwarding Call Waiting Call Waiting ID Caller ID Cancel Call Waiting Distinctive Ring Selective Call Accept 64 Selective Call Forward 63 Speed Dial 8 3 Way Calling and VIP Alert 16 80 2 Big Deal Calling Service Option B Includes Call Return 69 Call Block Call Forwarding Call Waiting Cancel Call Waiting and 3 Way Calling 9 45 WorkSmart Per Business Line WorkSmart Basic 1 yr 2 yr 3 yr WorkSmart Complete 1 yr 2yr 3 yr WorkSmart Deluxe 1 yr 2 yr 3 yr Grandfathered to existing customers at existing locations Business 17 40 15 95 14 50 16 50 15 13 13 75 23 70 21 73 19 75 Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 22 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13
254. de certification or other acceptable documentation of the participation of the customer or a qualified member of the customer s household as defined below in one of the following federal assistance programs Supplemental Social Security SSI Supplemental Nutrition Assistance Program SNAP Medicaid Federal Public Housing Assistance Section 8 Low income Home Energy Assistance Program LIHEAP Temporary Assistance for Needy Families TANF National School Lunch Program s free lunch program AOI ONMS Lifeline Assistance is also available to residential customers when the household income of the named subscriber to the local telecommunications service is at or below 135 of the Federal Poverty Guidelines For purposes of eligibility a person will be considered a member of a customer s household if the person 1 shares a primary residence with the customer and 2 is a dependent of the customer as defined by the rules and regulations of the IRS or for whom the customer is otherwise the financially responsible party The customer or where applicable the customer s household member shall also be required to provide authorization for verification of eligibility with the appropriate governmental agency Rules and Regulations a The specific guidelines for implementation are as follows 1 Certification Procedures Prior to application of the credit all applications for this service are subject to verification with the state
255. ditions and rates specified in other sections of this Price list for services which may be associated with these services are in addition to those specified herein 1 Flat Rate Network Access Register NAR Package per NAR Exchanges Monthly Rate Rate Group 1 2 50 Lines 17 00 Over 50 Lines 33 55 Rate Group 2 2 50 Lines 18 00 Over 50 Lines 35 50 Rate Group 3 2 50 Lines 18 95 Over 50 Lines 37 35 Rate Group 4 2 50 Lines 20 00 Over 50 Lines 39 40 Rate Group 5 2 50 Lines 20 90 Over 50 Lines 41 25 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 1st Revised Page 11 LOCAL EXCHANGE SERVICE 3 2 Monthly Exchange Rates Cont d 3 2 5 Rates and Charges Cont d 1 Flat Rate Network Access Register NAR Package per NAR Exchanges Monthly Rate Rate Group 6 2 50 Lines 22 60 Over 50 Lines 44 40 Rate Group 7 2 50 Lines 24 30 Over 50 Lines 47 45 Rate Group 8 2 50 Lines 26 00 Over 50 Lines 50 45 AL 15 15 S Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 Original Page 12 LOCAL EXCHANGE SERVICE 3 3 Service for Emergency Facilities 3 3 1 General a When state and federal regulations require emergency facilities be provided in a state of readiness these services can be on temporary suspension and can be provided at one half the regular full rate for
256. e Economy Pack Plus Lite Bundle customers must subscribe to a qualifying long distance plan the Company s High speed Internet service and DIRECTV Economy Pack Plus Lite Bundle includes the following services and features e Flat Rate Individual Residential Line e Choice of the following features Caller ID with Name includes Anonymous Call Rejection Optional Call Waiting ID Optional Enhanced Call Waiting Optional DIRECT V is used with permission Effective 04 20 12 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 Original Page 63 8 13 15 Packaged Services MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 13 Economy Pak Plus Lite B Regulations 1 Economy Pack Plus Lite Bundle customers may terminate their enrollment in the plan at any time upon notice to the Company Unless terminated by the Economy Pack Plus Lite Bundle customer or the Company a customer will remain enrolled in the plan as amended from time to time with any applicable changes in rate for as long as the plan continues to be offered by the Company The plan is not available to customers who are or become toll restricted Economy Pack Plus Lite Bundle customers are not eligible for promotional offerings associated with the features included in the plan unless specifically provided for in a promotional offering Components of Economy Pack Plus Lite Bundle will be conv
257. e Determine the total chargeable hours of use for the service group This is the greater of the following rounded to the nearest tenth of an hour 1 the total actual hours for all lines in the service group chargeable time for each call is specified in S19 5 1 c preceding or 2 the total equivalent hours for the service group which is what the use would have been if the average duration of all completed calls for the group had been one 1 minute i e the total number of completed calls for all lines in the group multiplied by one 1 minute Usage Charge Per Service Group Use the table of hourly rates in S19 5 4 a preceding and the total use per account from S19 5 5 b preceding to determine the usage charge per hour Multiply the Peak hourly rate from the rate table by the number of Peak hours used and the Off Peak hourly rate by the number of Off Peak hours used and total these charges for example if total usage equals twenty 20 hours for a given month then the appropriate charges would be the Peak and Off Peak rates for Greater Than fifteen 15 Hours CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 19 Original Page 13 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 5 Method of Determining Usage Charges Cont d d Total Usage Charge Service Group 1 Alabama State Government Determine the usage charge
258. e Miscellaneous Common Carrier and the facilities of the Telephone Company The point of connection with the facilities of the Miscellaneous Common Carrier will be located within the service area of the Miscellaneous Common Carrier base station and within the exchange boundary of the serving exchange Where the Miscellaneous Common Carrier elects to handle interconnect traffic either wholly or in part by automatic equipment the Miscellaneous Common Carrier will be responsible on behalf of its subscribers for provision of the interconnection facilities and access arrangements with the telecommunications network facilities of the Company CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 15 Original Page 6 CONNECTIONS WITH CERTAIN FACILITIES AND OR EQUIPMENT OF OTHERS 15 2 Service Through Miscellaneous Common Carriers Cont d S15 2 1 Conditions Cont d d The service is available to the Miscellaneous Common Carrier only on a flat rate basis 1 Customers of a Miscellaneous Common Carrier mobile radio system are furnished interconnected local service at rates provided in the applicable Price lists of the Miscellaneous Common Carrier 2 Interconnected local service as used herein is defined as telephone messages between Telephone Company stations located within the local calling area of the exchange serving the Miscellaneous Common Carrier and the radio tel
259. e number from the assignment control list Customized Number Service is provided to business or residence customers and is furnished subject to the availability of facilities and requested telephone numbers This service is offered to customers who request a unique or specific line number providing that the exchange prefix number is not changed When a new customer assumes an existing service which includes Customized Number Service the new customer may keep the customized number at the price listed rate with the consent of the former customer A Customized Number directory listing in the white pages will be provided only as a numeric listing The customer may promote their CNS number as an alpha listing at their discretion Existing customers who have a specific number prior to the establishment of this service will not be charged for CNS The Company reserves and retains the right 1 To discontinue change or reassign telephone numbers in any exchange area when it is deemed necessary or appropriate in the conduct of its business or in accordance with the rules and procedures of the Company Should this occur the Company will attempt to assign another specialized number of the customer s choice without applying service charges 2 To reject any request for specialized telephone numbers and to refuse requests for specialized numbers for any reasons including but not limited to numbers that may in the Company s judgment be offen
260. e per termination Rate N A 1 00 N A 1 00 50 00 20 00 100 00 100 00 N A 4 00 100 00 1 50 100 00 1 50 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 75 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d e Optional Features Cont d 2 Digital ISDN Centrex Optional Features Monthly Nonrecurring Rate Charge a Additional Numbers 2 00 N A b Circuit Switched Data Direct Connect per line 1 00 N A c Circuit Switched Data Closed User Group per line 1 00 N A f Main Station Line terminated as an Automatic Access Line The Main Station Line Charge as shown in Section 12 4 5b and the NAR charge shown in Section 3 2 4 will apply in addition to the following monthly rate Monthly Rate Each 31 45 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 76 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 6 Assigned CentraNet Telephone Numbers Not In Use a General Assigned telephone numbers without facilities will be provided to meet growth requirements of a CentraNet Type Services subscriber and any associated ISDN service These telephone numb
261. e shall the Company be liable to any person firm or corporation for an amount greater than such person firm or corporation has actually paid to the Company for the Customized Number Service CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 13 1st Revised Page 43 MISCELLANEOUS SERVICE ARRANGEMENTS 13 13 Customized Number Service 13 13 3 Rates and Charges a The following charges apply in addition to appropriate Service Charges as found elsewhere in this price list and to all other applicable rates and charges Nonrecurring Monthly Charge Rate 1 Each Customized Telephone Number Business 20 00 2 00 Residence 10 00 Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 44 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs 13 14 1 General a This price list section contains regulations rates and charges applicable to the provision of certain functional network capabilities These capabilities expand the ability of Enhanced Service Providers ESPs to provide services to their clients through the use of the public switched telephone network These network capabilities are provided by CenturyTel of Southern Alabama dba CenturyLink hereinafter referred to as the Telephone Company Services in this
262. e Company does not assure responsibility for the compatibility or suitability of the customer s equipment Dispatches to customer premises caused by customer equipment troubles will result in a Premises Visit Charge as specified in 4 3 b When a customer s Business Assist is interrupted due to any cause other than the negligence or willful act of the customer or the failure of the facilities provided by the customer a pro rata adjustment of the monthly charges involved will be allowed for the service and facilities rendered useless and inoperative by reason of the interruption during the time said interruption continues in excess of twenty four 24 hours from the time it is reported to or detected by the Company except as otherwise specified in this price list The adjustment shall not be applicable for the time that the Company stands ready to repair the service and the customer does not provide access to the Company for such restoration work Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 62 DIGITAL NETWORK SERVICES 10 7 Business Assist Cont d 10 7 5 Application of Rates a Two basic rate elements Business Assist Facility and Business Assist Digital Channels are applicable to each Business Assist The Business Assist Facility element includes the transport between the customer premises and the local servin
263. e ISDN line whereby an end user over one line can access a wide variety of user information services such as voice circuit switched data and packet switched data Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 39 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 3 Single Line Features Cont d g Definitions Cont d 1 Digital ISDN Single Line Cont d Digital ISDN Single Line Access The central office termination of an ISDN Line arranged for access to the public switched network Kbps Kilobits Per Second Mbps Megabits Per Second User A member of a business system MBKS Multibutton Key Set Data 1000 Feature Package Data Call Forward allows a customer to forward incoming calls to another telephone number Data Multi Line Hunt Group provides sequential hunting among lines in a hunt group for calls to a pilot number Data Speed Dialing Short List allows speed calling over a Circuit Switched Data Channel A short list allows storing up to eight 8 numbers Data Toll Restriction denies toll calls attempted from Circuit Switched Data Channels Data 2000 Feature Package includes CSD 1000 Package plus Data Circular Hunting searches for a vacant line in a hunt group for calls to a pilot number The hunting starts from the idle line found by the previous hunt Data Spee
264. e Restrictions CCR will provide a choice of code restriction options for selected outgoing calls Each option will permit local calls non chargeable calls to Company numbers such as repair service emergency numbers 911 and 800 877 888 calling Customized Code Restrictions will be available to exchange customers with Individual Line Residence Service Business Service Semipublic telephone service Automatic and Manual Access Lines Customized Code Restrictions are furnished only from central offices which have been arranged to provide these services The services are provided subject to the availability of facilities The Company shall not be liable to any person for damages of any nature or kind arising out of resulting from or in connection with the provision of Customized Code Restrictions offered herein including without limitation the inability of the station user to access the operator for any purpose and any of the other restricted codes specified in the dialing plan options listed hereunder Subscribing to CCR does not relieve customers of responsibility for calls charged to their numbers 13 8 2 Customized Code Restrictions Options a Option 1 Restricted Codes Vacant Code Recording 0 0 00 IDDD 01 976 Option 2 Restricted Codes Vacant Code Recording 1 0 0 00 IDDD 01 IDDD 011 NPA 900 Option 3 Restricted Codes Vacant Code Recording 976 NPA 900 Option 4 Restricted Codes Vacant Code Recordin
265. e customer order and does not require the customer to use the dial 9 access code to place calls Centrex CustoPAK is classified as a business service and is offered as a complete service package only The exchange access intercommunication and services are not offered separately Centrex CustoPAK is a customized package for small business with a minimum of two 2 lines and may not exceed a maximum of thirty 80 lines Exception There is a six line limit in the DMS 10 Central Office Centrex CustoPAK provides an enhanced dial tone from the Central office to the customer s premises along with an attractive menu of basic services Centrex CustoPAK is furnished from compatible digital type switching equipment located on the Telephone Company premises and includes the facilities necessary for intercommunication between Centrex lines within the customer s system Centrex CustoPAK services provides Local Exchange Service no dial 9 required direct inward dialing to Centrex lines identification and billing of outgoing long distance messages by line number where such billing is done by the Telephone Company touch tone Calling Service and intercept to the main listed number No Network Access Register NARs required for local access or for Voice Messaging No other Centrex Classes of Service and features can be mixed with Centrex CustoPAK Service The customer has the flexibility of adding any combination of standard individual
266. e list Intraexchange Private Line Channel Rates and Charges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 16 Original Contents Page 1 SHARED TENANT SERVICE OFFERINGS TABLE OF CONTENTS Page No 16 1 Sharing and Resale of Basic Local Exchange Service 16 1 1 General 16 1 2 Regulations and Application of Rates 16 1 3 Rates ANa Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 16 Original Page 1 16 1 SHARED TENANT SERVICE OFFERINGS Sharing and Resale of Basic Local Exchange Service S16 1 1 General a In general basic local exchange service is furnished for the exclusive use of the customer and the customer s family guest employees agents or representatives Resale of basic local exchange service is permitted only under the specific conditions described in this price list For the purpose of this price list section sharing of basic local exchange service is considered synonymous with resale of basic local exchange service The customer must apply in writing to resell exchange services provided by the Company When in the judgment of the Company it is deemed necessary the reseller may be required to submit layout maps defining the intended geographic resale area and anticipated development plan in terms of new or existing buildings All ra
267. e portion necessary to provide customer end to end service This will also apply to Nonrecurring Charges and Service Connection Charges as specified in other Price lists for activities involving the non Digital Channel Service portion of the customer end to end service CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 10 DIGITAL NETWORK SERVICES 10 1 Digital Channel Service Cont d 10 1 5 Application of Rates Cont d g Digital Channel Capacity is available under Term Payment Plans only for rate periods of 36 months 60 months or 84 months All elements of a Term Payment Plan will expire at the same time be coterminous 1 The customer may order additional Digital Channel Capacity s during a Term Payment Plan period The expiration date of the additional capacity s will be the same expiration date as the original Term Payment Plan period 2 Service Activation charges are available on a month to month basis h At the expiration date of the customer s selected Term Payment Plan period the customer may continue service under a new Term Payment Plan or on a month to month basis at the expired payment plan rates Rates for service under these options will be the current rates as specified in this Price list i In the event Digital Channel service is terminated by the customer prior to completion of the initial contract period the c
268. e retained by customers as a stand alone feature from Section 113 is not included toward the threshold The rate however will be discounted if the threshold quantity is met Grandfathered to existing customers at existing locations CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 13 1st Revised Page 23 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d S13 5 6 Choice Pac Cont d C The applicable monthly discount for Choice Pac is 30 d Service charges specified in Section S4 3 are not applicable when an order is placed which qualifies the customer for the Choice Pac discount or when Choice Pac customer repackages his services provided he retains at least three 3 services specified in Section S13 5 6 b If the customer places an order which would normally require the application of any other service charge s on the same order then all normally applicable charges apply including the Network Access Change charge 13 6 Remote Call Forwarding RCF 13 6 1 General a Remote Call Forwarding RCF is a service whereby a call placed from a station the originating station to a customer s the RCF customer telephone number in one exchange the call forwarding location is automatically forwarded by Telephone Company central office equipment to another station designated by the RCF customer the terminating station wh
269. earing or speech impaired persons 2 The agency or business makes written application to the Company for the reduced MTS rates 3 The reduced rates are given as a credit on a subsequent bill 4 The reduced rates specified in d following apply for all calls placed between TT s c Rates for certain MTS calls are reduced for individuals equipped with TT s for communicating with hearing or speech impaired persons under the following conditions 1 The customer uses a TT or other non voice equipment for communicating with other TT s or non voice equipment Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 8 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d a Service Between Land Wire Telephones Cont d 6 Rates for Hearing or Speech Impaired Persons or users of the Alabama Relay Center Cont d c d Rates for certain MTS calls are reduced for individuals equipped Cont d 2 The customer makes written application to the Company for reduced MTS rates 3 The reduced rates are given as a credit on a subsequent bill 4 The reduced rates specified in d following apply for all calls placed between TT s Applicable Rates 1 Customers who have been certified to the Company as having a hearing and or speech impairment which requires them to communicate ove
270. eas Cont d a The rates specified in Section S3 2 entitle customers to access Cont d Exchange ae Additional Exchanges Red Level 5 Andalusia Samson 5 Geneva and Hartford Scottsboro 6 Section and Skyline Section 6 Skyline and Scottsboro Skyline 6 Scottsboro and Section Slocomb 8 Dothan and Midland City Wicksburg 8 Dothan and Midland City 3 5 Reserved For Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 3 Original Page 16 LOCAL EXCHANGE SERVICE This page intentionally left blank CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 3 Original Page 17 LOCAL EXCHANGE SERVICE This page intentionally left blank CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 06 10 Section 3 1st Revised Page 18 LOCAL EXCHANGE SERVICE S3 6 Reserved for Future Use 3 7 Employee Telephone Service S3 7 1 General The same rules and regulations are applicable to employees and retirees of the Company as are applicable to the general public Certain telephone services will be furnished to Company employees and Company retirees at reduced rates as authorized by Company practices and procedures Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama
271. econnection of left in will apply facilities without move or change entire service Note Above charge does not apply if transfer of service or reconnection of left in facilities is made coincident with transfer or connection of left in basic local exchange service for which service charges apply 4 Channel Conditioning Arrangement a Type C1 Description For a two point or multi point channel The envelope delay distortion shall not exceed Between 1000 and 2400 cps a maximum difference of 1000 mcs The loss deviation with frequency from 1000 cps reference shall not exceed Between 1000 and 2400 cps 1dB to 3dB Between 300 and 2700 cps 2dB to 6dB means more loss CenturyTel of Southern Alabama d b a CenturyLink Effective 02 01 07 General Customer Services Price List Alabama Section 20 Original Page 4 PRIVATE LINE SERVICE AND CHANNELS 20 2 Intraexchange Private Line Service Cont d 20 2 1 Local Private Line Service Cont d b Rates and Charges Cont d 4 Channel Conditioning Arrangement Cont d b Type C2 Description for two point or multi point The envelope delay distortion shall not exceed Between 1000 and 2600 cps a maximum difference of 500 mcs Between 600 and 2600 cps a maximum difference of 1500 mcs Between 500 and 2800 cps a maximum difference of 3000 mcs The loss deviation with frequency from 1000 cps reference shall not exceed Between 50
272. ecreation Department T Dothan Alabama a Class of service marking for toll restriction from electronic central office each line Rates Monthly Rate 5 00 Installation Charge 15 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd Revised Page 9 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 2 Special Service Arrangements Cont d T 5 2 4 State of Alabama T a Digital Network Circuits Originating Interexchange Quantity City Terminating City Mileage of Circuits Montgomery Andalusia Hwy 84 E 121 2 2 Montgomery Dothan 1600 Ross 56 0 2 Clark Cir Montgomery Dothan 805 Ross 56 0 4 Clark Cir Montgomery Midland City 73 5 2 134 Napier Montgomery Dothan 227 N 56 0 2 Foster Rd Montgomery Enterprise Enterprise 60 3 3 Jr College Montgomery Luverne 110 E 5th St 35 5 2 Montgomery Ozark Hwy 231 S 77 8 4 S5 2 5 Reserved for Future Use T Effective 03 23 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 5 2nd Revised Page 10 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 2 Special Service Arrangements Cont d 5 2 6 City of Dothan a General 1 This price list provides CentraNet main station and Feature Series 1000 rates and charges provided the City of Dothan 2 All other rates rules and regulations as specified in Section S12
273. ect conference or other calls requiring operator handling except as provided in S19 1 b preceding b WATS is not represented as adapted for connection to other services of the Company or to customer provided systems This service contemplates the provision of satisfactory transmission only between the WATS access lines C WATS access lines and extensions will be terminated only at premises located within the State of Alabama A WATS extension must be located in the same LATA as its main termination S19 4 Reserved for Future Use Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 19 Original Page 7 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges 19 5 1 General a WATS monthly usage charges are for intraLATA telecommunications between a WATS termination and another termination within the State of Alabama Monthly usage charges are based on the total intraLATA hours of use per WATS access line service group WATS access lines and exchange lines will not be mixed at any one customer location for termination of Combined 800 traffic associated with a given Toll Free Dialing number Usage charges will be based on separate schedules for both intra and interLATA service WATS Service Group A WATS service group is composed of eitherCombined Outward WATS Outward WATS intraLATA service only Combined 800 Service access lines or IntraLATA
274. ecute any easement or right of way contract on a form to be furnished by the Company Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 7 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 3 Application for Service a Any applicant for service may be required to sign an application form requesting the Company to furnish the service in accordance with rates charges rules and regulations from time to time in force and effect The Company may decline to serve an applicant or disconnect a customer who is indebted to the Company for similar service at a former location or at the present location of the applicant or customer or where such indebtedness was incurred by a member of the applicant s or customer s household either under the name of the applicant or the customer or another name when the application for such service is or was made within one year from the date such indebtedness became due Provided however that in the event such indebtedness for service previously rendered is in dispute the applicant shall be served or customer s service shall be continued upon complying with the deposit as specified in the end user agreement or service order and in addition thereto making a special deposit in amount equal to the net balance in dispute Upon settlement of the disputed amount the balance if any due the
275. ed a verification request to a line which has been found in a busy talking state informs the operator that an urgent or emergency situation exists and requests that the operator have the busy line cleared A subscriber originated request for Emergency Interrupt to an intraLATA long distance number other than an emergency agency number is a chargeable Emergency Interrupt request CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 32 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 7 IntraLATA Long Distance Verification and Emergency Interrupt Service Cont d b Application of Rates and Charges 1 No charge will apply if the requesting customer identifies that the call is to or from an official public emergency agency An official public emergency agency is defined as a government agency which is operated by the Federal state or local government and has the capability and legal authority to provide prompt and direct aid to the public in emergency situations Such agencies include the local police state police fire department etc 2 Charges may not be billed on a collect basis or on a third number basis to the number being verified or interrupted 3 If the number verified is not in use or as a result of interrupt the line is cleared and at the calling party s request the operator completes the call the charges as specified in 18
276. ed number of seconds to hang up or the call will be advanced on the expensive route Facilities Restriction Level FRL Each main station line is assigned an FRL as is every facility in all routes When a call is originated the FRL of the main station line is compared to the FRL of the facility selected for routing If the FRL on the facility is equal to or less than the main station FRL the call is advanced If the FRL on the facility is greater than the FRL on the line a tone is returned An Authorization Code can be dialed to override the FRL FRL s are furnished only with ARS The maximum number of FRL s available is eight 8 All main station lines and incoming tie line terminations with ARS capability must be assigned a FRL Time of Day Routing This feature provides for route selection based on the most economical path for a particular time of day Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 45 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d g Optional System Features Cont d Call Tracing Service This feature allows the customer to automatically activate a trace record of the last incoming call By activating the Call Tracing feature the customer automatically authorizes the Telephone Company to store the results of any and
277. ed under a caption or sub caption at no additional charge for the caption arrangement when in the judgment of the Company the caption will facilitate the use of service The captions must be an essential part of the indented listings which follow and may include names of departments branches of the business or titles of officials Listings that are variations of the same general line of business or which in the judgment of the Company appear to advertise the extent of the customer s business are not permitted in listings to be indented under captions 6 6 5 Additional Listings for Names Spelled More Than One Way a Customers whose names may be spelled differently from the way such names are commonly pronounced may arrange for additional listings of their names alternately spelled at the regular additional listing rate Listings of alternate spelling are not allowed when in the judgment of the Company they are desired for the purpose of securing a preferential position in the directory or for advertising purposes 6 6 6 Alternate Directive Listings a Customers may obtain listings which refer calling parties to certain other telephone numbers Alternate listings are of two general types as described below 1 Nights Sundays and Holidays a This type of alternate listing refers calling parties to an alternate telephone number to be used after business hours and on Sundays and holidays The monthly rate for such listing
278. eeeneeees S2 11 Trunk Lines See Automatic Access Lines Unlawful Use of ServiCe 0cccccececeeeeeeeeeeeeeeeeeeaaeaeeeeeeeeeeeeaea S2 4 Unpaid Account Application for New Service S2 20 Use and Ownership of Facilities ccceeeeeeeeeeeeeeeeeeeeeeeeaee S2 13 Use of Abusive Language ccccseeeeeseeeeeeeneeeeeeaaeeeeeeaaeeeeeea S2 5 Use of Customer s Service cccceeeceeeeeeeeeeeeeeeaeeaeeeeeeeeeeeeaea S2 1 Use of Facilities of Other Connecting Carriers a S2 34 Vacation Number Reservation ccceeeeeeeeeeeeeeeeeeeeeeeeeeeenees S2 16 Voice Mail Complementary Service Package csseeeeees S13 58 Volume Control Equipment ccececeeeeeeeeeeeeeeeeeeeeeeaeaaeaees S14 1 Wide Area Telephone Service ccccceeeceeeeeeeeeeeeeeeeeaeaaeeees S19 Work Performed Outside Regular Working Hours n s S2 14 n YS WH CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 11 Contents 1st Revised Page 1 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 18 19 20 S21 S22 S50 TABLE OF CONTENTS DEFINITION OF TERMS GENERAL REGULATIONS LOCAL EXCHANGE SERVICES SERVICES CHARGES CHARGES APPLICABLE UNDER SPECIAL CONDITIONS DIRECTORY LISTINGS COIN TELEPHONE SERVICES TELEPHONE ANSWERING SERVICES FACILITIES FOREIGN EXCHANGE SERVICES
279. een made in no way relieves the applicant or customer from complying with the Company s regulations as to advance payments and the prompt payment of bills on presentation or constitutes a waiver or modification of the regular practices of the Company providing for the discontinuance of service for nonpayment of any regulated sums due the Company CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 2 Original Page 19 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances 2 4 3 Payment for Service a All charges due by the customer are payable at the Company s Business Office or at any agency duly authorized to receive such payments If objection in writing is not received by the Company within forty five 45 days after the bill is received the account shall be deemed correct and binding upon the customer b The customer shall pay monthly in advance or on demand all charges for service and equipment and shall pay on demand all charges for long distance service The customer is responsible for payment of all charges for services furnished the customer including charges for services originated or charges accepted at the customer s station Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 20 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowan
280. el Samson Slocomb Wicksburg 1 Grandfathered to existing customers at their present location CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 1st Revised Page 43 LOCAL EXCHANGE SERVICE 3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d 3 16 4 CenturyTel Local Calling Plans LATA Wide Plan Exchanges Cont d Huntsville LATA Exchanges Scottsboro Section Skyline 0 Grandfathered to existing customers at their present location Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 Original Page 44 LOCAL EXCHANGE SERVICE 3 17 Reserve Telephone Number S3 17 1 General a Reserve Telephone Numbers are telephone numbers reserved by a customer for future use Service is offered subject to availability for a period not exceeding 180 days and are not guaranteed until activated in the network Appropriate Service Charges in Section S4 Effective 03 23 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 Original Page 45 LOCAL EXCHANGE SERVICE 3 18 CENTURYLINK LINE VOLUME PLAN CLVP 3 18 1 3 18 2 Rates Terms and Conditions See LOCAL TERMS OF SERVICE CENTURYLINK LINE VOLUME PLAN CLVP for the description terms and conditions for CLVP Termination lia
281. ements or recorded program services including but not limited to the recorder announcement equipment producing the recording advertising and promotional expenses The N11 subscriber assumes all financial responsibility according to other specific rates and charges under this price list for all facilities required to connect the recorder announcement equipment located on the subscriber s premises CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 11 Original Page 5 N11 ABGREVIATED DIALING CODES 11 2 Terms and Conditions Cont d The Company may take all legal and practical steps to disassociate itself from N11 subscribers whose business and or public conduct whether demonstrated or proposed is of a type that in the Company s discretion generates unacceptable levels of complaints by end users The Company will not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties in Company facilities and equipment or on equipment owned or leased by the subscriber The Company its employees or its agents are not liable to any person for civil damages resulting from or caused by any act or omission in development design installation operation maintenance performance or provision of N11 service except for willful or wanton misconduct 11 3 Rates and Charges Nonrecurring Charge Initial Setup Per Host Switch
282. emises will be provided by the customer Joint provisioning of services introduces joint responsibilities between the customer and the Company as specified following 1 Responsibilities of the Company a The Company will endeavor to activate its portion of joint service in a timely manner on the negotiated date to support installation requirements b The Company will provide the customer with information regarding the type and the manufacturer of Central Office C O channelization equipment to be used in each application c Company will attempt to limit its selection of Central Office equipment to avoid operational and administrative difficulties associated with a multi vendor central office environment Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 7 DIGITAL NETWORK SERVICES 10 1 Digital Channel Service Cont d 10 1 4 Regulations Cont d j Joint provisioning of services introduces joint responsibilities Contd 1 Responsibilities of the Company Cont d d f The Company reserves the right to change its equipment vendors should equipment availability price or technological advantages make such a change attractive or necessary The Company will notify the customer generally a minimum of six months in advance of any need to change its central office equipment to allow the customer su
283. ephone units of the Miscellaneous Common Carrier which are within range of the Miscellaneous Common Carrier base station e The exchange which services the base station of the Miscellaneous Common Carrier will determine the long distance telecommunications rate center for purposes of rating interconnected long distance calls i One directory listing is provided without charge for each common carrier mobile radio system Additional listings may be furnished subject to regular business additional listing regulations rates and charges g When the Miscellaneous Common Carrier provides either dial mobile telephone service or personal paging service the rates and charges specified in S15 2 2 a associated with Dial Type Service are applicable CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 15 Original Page 7 CONNECTIONS WITH CERTAIN FACILITIES AND OR EQUIPMENT OF OTHERS 15 2 Service Through Miscellaneous Common Carriers Cont d 15 2 2 Dial Type Service Where the interconnected Price list is handled either wholly or in part by automatic equipment a Interconnected local service is furnished to customers of a Miscellaneous Common Carrier at the monthly charges to the Miscellaneous Common Carrier as specified below 1 Block of 100 Numbers Rates Monthly Rate 95 00 Installation Charge 50 00 2 Each voice grade connecting circuit Applicable Pric
284. eport results from the customer s inside wiring or from the use of equipment provided by the customer or authorized user The charge does not include any further isolation work beyond the Telephone Company s specified demarcation point If a customer subscribes to CenturyTel s deregulated Inside Wire Maintenance IWM the Maintenance of Service MOS charges specified below at S4 7 a 1 and 2 do not apply Payment for this service is provided as follows Nonrecurring Charge 1 Customer pays on a nonrecurring charge basis per visit 85 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 4 Original Page 8 SERVICE CHARGES 4 8 Return Check Charge a An administrative charge will be applied to each insufficient funds check received 1 Each check each instance 25 00 4 9 Special Network Termination Equipment a General The following charges apply for special network termination equipment provided as a Demarcation Point for the connection of customer equipment The network cabling charges may be applicable according to Section S4 10 b Installation Charge 1 Ancillary Devices Series per termination point 23 00 2 Data Equipment Universal per termination point 36 00 Programmed per termination point 34 00 3 Key and PBX Systems 50 pin miniature ribbon connection per termination connector 40 00 Central Office and PBX lines
285. er the facilities furnished him by the Company and of the other users for which facilities may be furnished him by the Company and because of unavoidableness of errors incident to the services and to the use of such facilities of the Company the services and facilities furnished by the Company are subject to the terms conditions and limitations herein specified Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 2 GENERAL REGULATIONS 2 2 Limitations and Use of Service Cont d 2 2 2 Establishment of Identity a The calling party shall establish his identity in the course of any communications as often as may be necessary The calling party shall be solely responsible for establishing the identity of the person or station with whom connection is made at the called location 2 2 3 Accessories Provided by the Customer a Accessories which aid a customer s convenience in his use of the facilities of the Company in the service for which they are furnished under this price list are permissible provided any such accessory so used would not endanger the safety of Company employees or the public damage require change in or alteration of to the service or other facilities of the Company or interfere with the proper functioning of such service or facilities or impair the operation of the telephone system or otherwise injure the publi
286. er exchange or toll service b Both two 2 point and multi point service ordinarily contemplates communication between two stations only at the same time In connection with multi point service arrangements may be made to permit communication between three 3 or more stations at the same time Special equipment and arrangements which may be required to furnish such service are furnished at rates and charges based upon estimated costs c The minimum contract period for local private line telephone service is one 1 month Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 20 Original Page 2 PRIVATE LINE SERVICE AND CHANNELS 20 2 Intraexchange Private Line Service Cont d 20 2 1 Local Private Line Service Cont d a Regulations Cont d 2 Allowance for Interruptions No allowance is made for interruptions of less than twenty four 24 hours For interruptions of twenty four 24 hours or more credit is allowed for the proportionate part of the monthly charge in multiple of one 1 day for each twenty four 24 hours or major fraction thereof of interruption for the portion of the facilities rendered inoperative by reason of the interruption It is expressly declared that fully metallic facilities are in continually decreasing supply and the Company is not obligated to continue to make such facilities available or to furnish to
287. er or authorized user MESSAGE a A communication between two stations Message may be classified as follows 1 Local Message A communication between stations within the same local service area 2 Toll Message A communication between stations in different exchange areas for which a toll charge is made MESSAGE RATE SERVICE See Exchange Service MESSENGER SERVICE See Long Distance Message Telecommunications Service CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 9 DEFINITION OF TERMS MILEAGE CHARGES a A charge applying for the use of part or all of a channel furnished by the Company 6 Airline Measurement The shortest distance between two points Reserved for Future Use Mileage for Circuits Connecting Stations The measurement applying on a line for the use of which a circuit charge is made in accordance with Price list provisions Foreign Central Office Mileage The measurement applying to a line within the exchange connecting a customer s main service PBX or Centrex system with a central office other than that from which he would normally be served for the use of which a separate charge is made in addition to the base rate Foreign Exchange Mileage The measurement applying to a line connecting a customer s main service PBX or Centrex system with a central office of an exchange other than that from whi
288. er shall be required to pay the expense incurred by the Company in connection with the replacement of the property damaged lost stolen or destroyed or the expense incurred in restoring it to its original condition Where a maintenance or repair visit is made to the customer s premises and the difficulty or trouble report results from the use of unauthorized attachments or connections the Maintenance of Service Charge as specified in Section S4 of the Price list shall be applied 2 3 12 Company Facilities at Hazardous or Inaccessible Locations a Where service is to be established at a location that would involve undue hazards or where accessibility is impracticable to employees of the Company the customer may be required to install and maintain the Company s facilities in a manner satisfactory to the Company any remuneration to be based on the conditions involved 2 3 13 Work Performed Outside Regular Working Hours a The rates and charges specified in this price list contemplate that work in connection with furnishing or rearranging service be performed during regular working hours Whenever a customer requests that work necessarily required in the furnishing or rearranging of his service be performed outside the Company s regular working hours or that once begun be interrupted so that the Company incurs costs that would not otherwise have been incurred the customer may be required to pay in addition to the other rates and c
289. erator Screening and Central Office Blocking 1 Selective Class of Call Screening alerts operator services systems live or mechanical that a call is originating from a PTAS line which may require special handling and billing treatment Nonrecurring Monthly Charge Rate Per Access Line 5 85 2 00 2 In those cases where facilities permit a charge to block local directory assistance 411 long distance Directory Assistance 555 1212 toll free numbers 1 800 or 1 888 700 900 911 950 976 1 101XXXX 011 IDDD and 0 Provides screening information to the operator to allow out collect calls only Monthly Rate Per Line 2 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Page 11 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 6 Optional Service Features Cont d a Operator Screening and Central Office Blocking Cont d 3 Billed Number Screening provides for the automatic blocking of third number billing collect billing or both to the PTAS line Monthly Rate No Collect or Third Number Billing per line 0 35 No Third Number Billing per line 0 35 No Collect Billing per line 0 35 4 Answer Supervision is the line side functionality that provides an electrical signal to the calling end of a switched telephone connection when the called line goes off hook A
290. erican hierarchy of digital signal levels It has a 1 544 Mbps transmission data rate and provides for the two way simultaneous transmission of isochronous timed bit stream format Unframed signal formats are not permitted or compatible with Company equipment Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 55 DIGITAL NETWORK SERVICES 10 6 CyberDS1 Service Cont d 10 6 4 Regulations a CyberDS1 is furnished subject to the availability of facilities from digital central office equipment located in a central office building owned or leased by the Company Clear Channel Capability B8ZS will be provided where available CyberDS1 is available within an exchange where appropriate digital facilities are available as determined by the Company Service inquiries will be necessary to determine availability Special Construction Charges as specified in Section S5 of this Price list may be applicable All CyberDS1 must be channelized in a single equipment location on a customer s premises CyberDS1 cannot be split between premises or multiple locations within a premise Standard network interfaces without Integrated Services Digital Network ISDN signaling and without any line type features will be provided by the Company for analog and digital services consistent with existing practices 10 6 5 Application of Rates The CyberDS1 Capaci
291. eriod of the life of the directory issue in which the listing first appears not to exceed one 1 year from the effective date of the listing In case the additional listing does not appear in the directory the minimum chargeable period is for one 1 month Listing charges date from the day the directory assistance records are posted Directory assistance records are posted at the time the application for the listing is made or any time up to and including the closing date of the directory as desired by the customer The customer to the service assumes responsibility for all charges for additional listings associated with his service Listing charges are automatically discontinued upon termination of the main service with which associated and additional listing charges may be discontinued upon request after the expiration of the minimum chargeable period Charges for additional listing of those other than the customer may be discontinued upon request of the customer in case the listed party becomes a customer to exchange service similar in classification to that under which such party already is listed i e business or residence or in case of the death of listed party or if such party moves from the premises at which the exchange service listed is furnished Effective 07 02 13 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 6 2nd Revised Page 8 DIRECTORY LISTINGS 6 5 Additi
292. ers who subscribe to CenturyTel Easy Savings Plan for Business will receive the following discounts on all toll usage billed for the month when their monthly toll usage meets Monthly Toll Usage Month to Month 1 Year 2 Year 3 Year Volume Discount Discount Discount Discount 0 24 99 0 10 15 20 25 00 99 99 10 15 20 25 100 00 199 99 15 20 25 30 200 00 20 25 30 35 No Service Ordering Charges as specified in Section S4 3 of this Price list will apply when subscribing to this Plan Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 47 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount Calling Plans Cont d 18 12 3 CenturyTel One Easy Price Plan for Residence a General CenturyTel One Easy Price Plan for Residence offers a flat rate pricing available twenty four 24 hours a day seven 7 days a week to residence customers in CenturyTel exchanges The minimum service period for CenturyTel One Easy Price Plan is one 1 month There is no monthly rate or nonrecurring charges associated with this Plan Calls will be billed in sixty 60 second increments CenturyTel One Easy Price Plan for Residence applies to direct dialed calls only No service ordering charges as specified in Section S4 3 will apply when subscribing to this Plan Rates and Charges Per m
293. ers will be assigned to the subscriber s common block business group without being associated with a working station line and will be converted to active station lines as requested by the subscriber Regulations 1 The assignment of telephone numbers and the sequence of numbers assigned to a CentraNet Type Services subscriber s system will be made at the discretion of the Company The service is furnished subject to the availability of telephone numbers The Company does not guarantee to provide consecutive telephone numbers Calls to these assigned telephone numbers not in use will be routed via one of the following options a customized recorded announcement a central office supported attendant console or a trunk group going to the attendant The numbers cannot be routed to an attendant that is not central office supported Telephone numbers furnished herein retain their status until associated with an active station line at which time the service assumes rates and charges applicable to the appropriate CentraNet Type Services station line Directory listings will not be provided with these assigned telephone numbers These telephone numbers will be billed at the following rates until utilized on an active CentraNet Type Services station line A Secondary Service Charge applies per occasion for the assignment of any quantity of telephone numbers at the same time The Company will make every effort to insure the correct a
294. erted to ala carte rates for the remaining services if customers remove any of the qualifying services All terms and conditions specified elsewhere for the respective services features requested as part of this plan shall apply Services selected as part of this plan can only be provided where technically available and compatible with other services the customer may choose to order Economy Pack Plus Lite Bundle cannot be combined with any other discounts unless otherwise specified Effective 04 20 12 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 Original Page 63 9 13 15 Packaged Services 1 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 13 Economy Pak Plus Lite C Rates and Charges 1 The monthly rate includes the Local Exchange Service flat rate EAS and features only All other recurring charges applicable to an access line apply to Economy Pack Plus Lite Bundle Among other things these include but are not limited to surcharges subscriber line charges and taxes Also the monthly rate does not include the recurring charges for the qualifying long distance plan High Speed Internet or DIRECT V Service Charges as described in Section 4 apply for new and additional Economy Pack Plus Lite Bundle lines and moves of existing lines Service Charges do not apply when Economy Pack Plus Lite Bundle replaces existing Local Exchange Service Service Ch
295. es CMAC Cont d 12 3 2 Definitions Cont d a Service Option Information Changes Cont d 4 Call Forwarding Number The customer can change the number that a station user forwards calls to 5 Authorization Code Assignment An authorization code is a number associated with a specific person rather than a specific telephone number The customer can activate change or deactivate authorization codes The customer can also display the features associated with the authorization code for a particular user 6 Button Features The buttons on a multi button station set can either activate features or enable call appearances specific telephone numbers assigned to buttons The customer can manipulate the features assigned to the buttons Activation Deactivate Features The customer can either add a feature to a telephone number that does not have it or take a feature off a telephone number that does This function is limited to the features included in the feature packages subscribed to by the customer as specified in Section S12 4 3 of this price list Swap Telephone Numbers The customer can swap telephone number assignments among lines within a group Flexible Reports Queries and Tallies The flexible report generator formats requested information from the customer s database into a desired format The system includes several reports that can be customized or the customer can build new reports The customer can run a f
296. es 35 S10 4 4 MBKS Basic Service 42 10 4 5 Rates and Charges 44 10 5 Integrated Service Digital Network Primary Rate Interface ISDN PRI 48 10 5 1 General 48 10 5 2 Regulations 48 10 5 3 PRI Features 50 10 5 4 Rates and Charges 52 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Effective 02 01 07 Alabama Section 10 Original Contents Page 2 DIGITAL NETWORK SERVICES 10 6 CyberDS1 Service 10 7 10 6 1 10 6 2 10 6 3 10 6 4 10 6 5 10 6 6 General Digital Architecture Definitions Regulations Application of Rates Rates and Charges Business Assist 10 7 1 10 7 2 10 7 3 10 7 4 10 7 5 10 7 6 General Digital Architecture Definitions Regulations Application of Rates Rates and Charges TABLE OF CONTENTS Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 1 DIGITAL NETWORK SERVICES 10 1 Digital Channel Service S10 1 1 General a Digital Channel Service provides an intraexchange digital common line connection between the end user s premises and the local serving wire center The digital transmission rate available is either DS1 1 544 Mbps or DS3 44 736 Mbps Digital Channel Service connections may be made to another central office owned by the Company within the same exchange subject to S 10 1 4c following Digital Channel Ser
297. es Price List Alabama Effective 02 01 07 Section 9 Original Contents Page 1 FOREIGN EXCHANGE SERVICE AND FOREIGN CENTRAL OFFICE SERVICE TABLE OF CONTENTS Page No S9 1 Foreign Exchange Service 1 S9 1 1 General 1 9 1 2 Company Exchanges 1 9 2 Foreign Central Office Service 2 9 2 1 General 2 9 2 2 Rates and Charges 2 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 9 Original Page 1 FOREIGN EXCHANGE SERVICE AND FOREIGN CENTRAL OFFICE SERVICE 9 1 Foreign Exchange Service 9 1 1 General a This price list is applicable to Foreign Exchange Service furnished or made available by CenturyTel hereinafter referred to as the Company within the State of Alabama b This class of service will be furnished insofar as the facilities of the Company permit in accordance with the following concurrence 9 1 2 The principal exchanges of the Company are shown below Principal Principal Exchange Exchange Exchange Exchange Abbeville Abbeville Hartford Hartford Andalusia Andalusia Headland Dothan Ariton Ariton Kinston Kinston Banks Banks Louisville Louisville Brantley Brantley Luverne Luverne Brundidge Brundidge McKenzie Georgiana Clio Clio Midland City Dothan Columbia Dothan New Brockton Enterprise Daleville Daleville Newton Dothan Dothan Dothan Newville Headland Dozier Dozier Opp Opp Echo Ozark Ozark Ozark Elba Elba Red Level Andalusia Enterprise
298. es Price List Alabama Section 13 Original Page 64 MISCELLANEOUS SERVICE ARRANGEMENTS 13 16 Residence Customer Referral Program 13 16 1 Terms and Conditions A Existing residence customers may be eligible for a one time 50 bill credit when they submit a referral via the Company s Internet website that results in the establishment of a new customer account for service that includes residential local exchange service To be eligible referred customers must establish a new customer account for service that includes residential local exchange service and provide the Company with the billing account number of the Company s existing referring customer who generated the on line referral under this program Once confirmed this one time 50 bill credit will be applied to the referring customer s account within sixty days This bill credit is limited to one bill credit per customer referral and unused credits will roll over to future months Each customer is limited to a maximum of 600 in referral credits per calendar year New residence customers may be eligible for a 10 bill credit for six consecutive months To be eligible referred customers must establish a new customer account for service that includes residential local exchange service and provide the Company with the billing account number of the Company s existing referring customer who generated the on line referral under this program Once confirmed the 10 bill credi
299. es and Fees n S2 21 Provision of Circuits Connecting Stations S13 1 Public Telephone Access Service eceeeeeeeeeeeeeeeeeeeeeeees S7 1 Public Telephone Access Service for Institutional Service Providers ISPs S7 12 Public Telephone Service ccceeeeeeeeeeeeeeeeeeeeeaeaaeeeeeeeees S7 1 Rearrangements of Existing Plant ceceeesseeeeeeeeeeeeeaaeeees S5 1 Recorded Public Announcements ceceeeeeeeeeeeeeeeeeaneeees S2 3 Recording of Telephone Conversations ccececseeeeeeeeeees S2 2 Recording of Two Way Telephone eceeeseeeeeeeaneeeeeeaaeeees 15 3 Reference ListingS ccccccccseeeeecceeeeeeceeeeeeeceeeeeeeeeeeeeesenaees S6 8 Regulations General ccccceccccceseeeceeeaeeeeeeeaaeseeeeaaeeeeeeaaeees S2 Repairs and Maintenance 00 eccceeeeeeenneeeeeeaaeeeeeeaaeeeeeeaaeeees S2 14 Remote Call Forwarding ccceceeeeeeeeeeeeeeeeeeeeeeeseaaeaeeeeeeees 13 23 Reserved Rotary Telephone Numbers ecesseeeeeeaneeees S3 44 Residence Customer Referral Program cccessseeeeeeeeeees 13 64 Residence LIStingS mingi ari i Da a a ANa S6 4 Residence Rate Application cccececcsseeeeeeaneeeeeeaaeeeeeeaaeeees S2 7 Restoration Charge ccccceccccceeeeeeeeeeeeeseaeeeeeeeeeeeeaeaaeaneeeeeees S4 2 Return Check Charge ccccccccceeeeeeeeeeeeaeaeeeteeeeeeeeeaeaaaaneneeeees S4 8 Ringer
300. es of usage with the total fraction rounded to the next higher minute Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 7 Original Page 6 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 4 Rates and Charges Applied by the Company Cont d a Public Telephone Access Service is provided on a Usage Rate Cont d 1 SCHEDULE 1 USAGE RATE SERVICE Cont d b Local Usage Rates Cont d 3 Chargeable time for all calls begins when connection is established between the calling line and the called line or branch exchange and ends when the calling line hangs up thereby releasing the network connection If the called line hangs up but the calling line does not chargeable time ends when the network connection is released either by automatic timing equipment in the telephone network or by the Telephone Company operator Full Rate Period Distance Airline Each Bands Miles Set Up Minute Local 0 02 0 01 A 1 10 0 03 0 03 B 11 16 0 04 0 05 C 17 22 0 05 0 08 D 23 30 0 06 0 11 The time of day and day of week discounts apply to all calls which are originated within the designated discount periods The charges are determined separately for each rate period and the results are totaled The discount for the reduced rate period given in the following table is expressed as a
301. es will apply to new installations for telephone service using Network Interface Device NID 1 All wiring on the customer s premises that is connected to the telephone network shall connect to the Telephone Company network through the Telephone Company provided NID 2 Maintenance of the NID shall be the responsibility of the Telephone Company 3 For single unit premises the Company will terminate its network facilities no further than twelve 12 inches upon entering the customer s premises 4 In locations with multiple customers i e multiple premises the Company will terminate network facilities at the minimum point of entry to the building or property to allow the building owner to determine the location of the point or points of demarcation When the building owner selects multiple points of demarcation the Company must still terminate its network facilities no further than 12 inches upon entering an individual customer premises 5 Customers are allowed access to both simple and complex inside wiring at points up to and including the point of demarcation For simple inside wiring the customer is no longer required to interconnect through a plug and jack arrangement provided by the Company However the Company may elect to continue placing a plug and jack arrangement at the point of demarcation 6 The Telephone Company shall instruct the customer of the location purpose and use of the NID CenturyTel of Southern Ala
302. existing customers fully metallic facilities b Rates and Charges 1 Monthly Rate Channels a For the first mile or fraction thereof air line measurement 23 00 b For each additional quarter mile or fraction thereof airline measurement 5 75 Note Where because of the characteristics of the customer s equipment or operation or at the request of the customer it is necessary to provide two 2 pairs of circuits a charge for two 2 local channels will apply Special arrangements requested by the customer are furnished where feasible and if not detrimental to the service at rates and charges based on estimated costs Where arrangements as covered elsewhere in this price list may be used with local private line telephone service without modification or change the rates and charges for such arrangements are as specified in the other price list sections CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 20 Original Page 3 PRIVATE LINE SERVICE AND CHANNELS 20 2 Intraexchange Private Line Service Cont d 20 2 1 Local Private Line Service Cont d b Rates and Charges Cont d 3 Service Charges a For installation move or change of each channel termination the service charges specified in Section 4 3 will apply b Transfer of service and Service charges responsibility from one specified in customer to another or Section 4 3 r
303. existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP Note 1 Service charges reflected in Section S4 3 of this Price list will not apply in addition to the nonrecurring charges specified below Note 2 The applicable rates and charges for the ISDN PRI Facility are the monthly and nonrecurring charges for 1 544 Access Line and Special Transport as specified in Section S20 4 1 of this Price list Subscriber Line Charges will apply as specified in the Company s Federal Tariff Note 3 The applicable rates and charges for Data Channel Usage are the network usage rates for Switched Data Service as specified in Section S10 2 6 of this Price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 31 12 Section 10 1st Revised Page 52 1 Cancels Original Page 52 1 DIGITAL NETWORK SERVICES 10 5 Integrated Services Digital Network Primary Rate Interface ISDN PRI Cont d 10 5 5 Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service A Terms and Conditions At http Awww centurylink com Pages AboutUs Legal TermsAndConditions business h tml the following information will direct you to the applicable Local Terms of Service document which contains the terms and conditions for Integrated Services Digital Network Primary
304. eyond the customer s local serving wire center The customer may activate any number or combination of digital channels within the limitations as set forth in S10 7 4e following Digital channels may be activated coincident with or at any time subsequent to the initial installation of Business Assist Once activated a digital channel is subject to a minimum service period month to month A minimum of six voice channels and two data channels must be activated for Business Assist The total number of digital channels activated by the customer may not at any time exceed the total Business Assist Facility capacity When individual digital channels are activated to provide the local loop link for services offered in other sections of this price list the regulations rates and charges specified in this price list will apply All Business Assist facilities must be terminated at a single equipment location on a customer s premises Channelization on a customer s premises will be provided by the customer Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 61 10 7 Business Assist Cont d DIGITAL NETWORK SERVICES 10 7 4 Regulations Cont d i Joint provisioning of channelized services introduces joint responsibilities between the customer and the Company as specified following 1 3 Responsibilities of the
305. f plus materials Applies to changes in existing services Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 63 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d b Service Line 1 Rates are determined by the total system size Total system size will be a combination of Analog and Digital ISDN Service lines For example if a customer requests twenty eight 28 Analog Digital lines all twenty eight 28 lines will be billed at the 26 50 lines group per Analog Digital line rate Arrangements exceeding 200 lines will be offered on an individual case basis The following rates apply during the contract period and until the service is discontinued Pricing Example Customer requests 50 stations split evenly between Analog Centrex and Digital ISDN Centrex 12 month contract 25 Analog stations 25 Analog lines 25 Digital ISDN stations 25 2 12 5 13 Digital ISDN lines Each Digital ISDN Centrex supports 2 stations Total system Analog Digital 38 lines 50 stations Price using 26 50 lines line range since total system is 38 lines 12 Month Contract 26 50 lines Analog 13 70 line 25 lines 342 50 12 Month Contract 26 50 lines Digital 34 25 line 13 lines 445 25 Other rate elements will apply as requ
306. f Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 8 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 3 Application for Service Cont d e When a customer requests a change in location of all or a part of the facilities covered by his application for service or request for addition rearrangements or modifications of his existing service prior to completion of the work involved he is required to pay the difference between the total costs and expenses incurred by the Company in completing the work involved and that which would have been incurred had the final location of the facilities been specified initially S2 3 4 Application of Rates for Business and Residence Service a Note In general business rates apply at business locations and residence locations as illustrated by the situations described in b and c following Business rates apply whenever the use of the service is primarily or substantially of a business professional institutional or otherwise occupational nature where the listing required is such as to indicate business use Business rates apply for 1 Offices stores factories mines and all other places of a strictly business nature 2 Boarding houses except as modified under S2 3 4 c 2 offices of hotels and apartment houses colleges quarters occupied by clubs and fraternal societies except as modified
307. f Telephone Equipment by Customer ceeeee S2 14 Digital Data Service ceceseeeeceeeeeeeeeeeceeeeeesaeceeseeeeaesaeeaeseeeeaeeaees S20 8 Digital ISDN Single Line Service 1 ccceceseeeeeeeteeteeteeeeeeeeeeeaees S10 26 Direct Inward Dialing Service sseseseeeeeseeseesersiesnsrernsrsrnsrsrnsrsrens S13 26 Direct Inward Outward Dialing Service eeseseseeseeeeeeereesrsesreens S13 4 Directories Provision and Ownership Of ccccccseesessreeseeeseeeees S2 13 Directory Assistance Service eccesceeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeateaees S3 22 Directory DISHINGS otih genes tcnecstna ed biiaae cevivaMehaves Gee saebands deel ee aee S6 Additional Directory Listings c eecseceeeeeeeeeeeeteeeeeeeeeeeeeeeeees S6 7 Business LIStingS esia aa a E S6 2 FOrSIQN LISTINGS anns A T S6 8 Miscellaneous LIStINGS eeceeeeeeeteeeeeeeeeeeeeaeeeaeeeaeeeaeeeaeeeas S6 8 Non Published Telephone Numbers sssseeeesseeeeeeererrerse S6 5 Residence ListingS aasssseessssesrrseeerrnsnsrrrreennrneennnneenrennennene S6 4 Disposition of Nonpayment Suspensions or Terminations of Service S2 15 Duplicate Bill Charges ccceceeeeeeeeeeee esse ee eeteeeeeeeeeaeaaaaneeeeeees 13 36 Electric Power Provision Of cccsssscccceeeeessssseeeeeeeeesssssseeeeeeeeees S2 12 Employee Telephone Service cc cccccecceseeseeteceeeeeeeeeeseeeeeeeneaees S3 18 Errors in Teleph
308. f determining charges the following applies 1 A flat monthly line rate for provision of incoming calls and access to the local network 2 A charge per minute or fraction thereof rounded to the next higher minute for the duration of the call Monthly billing is based on cumulative minutes of usage Home exchange and outside home exchange minute of use rates are specified in S3 16 3 c 3 Chargeable time for all calls begins when connection is established between the calling line and the called line or branch exchange and ends when the calling line hangs up thereby releasing the network connection If the called line hangs up but the calling line does not chargeable time ends when the network connection is released either by automatic timing equipment in the telephone network or by the Telephone Company operator 4 The rates shown in section S3 16 4 are in addition to the access line rates shown in section S 3 2 Grandfathered to existing customers at their present location CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 4th Revised Page 35 LOCAL EXCHANGE SERVICE 3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d 3 16 3 Rates a Application of Rates The rates shown herein entitle the customer to local messages to all telephones of the exchanges of an Area exchange listed in S3 16 4 following b Rate Schedule Access
309. features based in specific switch types may be provided on individual case basis Effective February 23 2011 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as found in S10 5 5 of this Section at any time without incurring any Nonrecurring Charges or Service Charges TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 01 11 Section 10 1st Revised Page 49 Cancels Original Page 49 DIGITAL NETWORK SERVICES 10 5 1 Integrated Services Digital Network Primary Rate Interface ISDN PRI Cont d S10 5 2 Regulations Cont d Cc The service is available from central offices that have the necessary facilities to provide ISDN PRI service and the customers serving wire center is ISDN PRI capable In the event the local serving office is not so equipped CenturyTel will provide PRI service from an alternate or foreign serving central office determined by CenturyTel within the same calling scope at no additional charge to the customer When a customers serving office is no
310. fficient time to respond make any necessary changes and schedule cooperative testing for cutover if required Digital synchronization timing for Digital Channel Service will be provided by the Company Responsibilities of the Customer a The customer must be prepared to activate his portion of joint service in a timely manner on the negotiated date providing testing equipment and personnel to support installation requirements as may be necessary The customer will be responsible for selecting his own equipment Customer equipment must be compatible with the Company provided channelization at the Central Office Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 8 10 1 DIGITAL NETWORK SERVICES Digital Channel Service Cont d 10 1 4 Regulations Cont d j Joint provisioning of services introduces joint responsibilities Contd 3 Trouble resolutions a The Company will assist the customer in resolving any installation or day to day channel service problems However the Company does not assure responsibility for the compatibility or suitability of the customer s equipment Dispatches to customer premises caused by customer equipment troubles will result in a Maintenance of Service Charge as set forth in Section S4 7 to the customer Channelized DS1 service is available only with D4 channel bank equipment or
311. fice interface equipment and software located on Company premises This service provides local exchange access interexchange access and features 10 4 2 Conditions a Digital ISDN Single Line Service is available where central office and operating facilities and conditions permit This service provides the following options to business and residence customers Business Service Measured Block of Time 400 Hours plus Overtime Charges Residence Service Measured Flat Rate Reserved for Future Use One customer bill will be rendered for each Digital ISDN Single Line Service Digital ISDN Single Line Service is offered on a monthly basis or a contractual basis commencing on the date the service is established Reserved for Future Use If remote units are required to provide switching capabilities for intracommunication purposes they will be located on Company provided sites located on the customer s premises Any remote units and all system cabling used in association with Digital ISDN Single Line Service are provided by and remain the property of the Company Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 27 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 2 Conditions Cont d g Rates and charges for Digital ISDN Single Line Service contemplate the use of centr
312. fied in Section S4 of this price list shall apply e Changes from residence to business service may usually be made without change in telephone number if the customer so desires Service connection charges which apply for such changes are quoted in Section S4 of this price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 2 Original Page 11 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 5 Transfer of Service between Customers a Service previously furnished one customer may be assumed by a new customer upon due notice of cancellation provided there is no lapse in the rendition of service The Network Access Change charge specified in Section 4 3 will be applied to the new customer s account for such transfers b Where existing service is continued for a new customer the telephone number may be retained by the new customer only if the old customer consents and an arrangement acceptable to the Telephone Company is made to pay all outstanding charges against the service Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 12 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 6 Initial Service Periods a Unless otherwise specified herein or in the service order the initial service peri
313. for such non published telephone number The customer indemnifies and saves the Company harmless against any and all claims for damages caused or claimed to have been caused directly or indirectly by the publication of a non published telephone number of the disclosing of said number to any person CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 05 12 15 Section 6 4th Revised Page 6 DIRECTORY LISTINGS S6 4 Non Published Telephone Numbers Cont d Utilization of Call Trace and Call Line Identifier Parties with non published numbers forfeit the privacy afforded by the service to the extent that the telephone number is identified through activation of a Call Trace or Call Line Identifier procedure whereby the name and address of the subscriber will be provided to the authorized law enforcement agency upon request 6 4 1 Rate Application a A monthly rate of 6 00 applies for each nonpublished and non listed telephone number except when it qualifies as one of the exceptions in S6 4 1 b b The rate for nonpublished and non listed services does not apply to the following 1 Customer With a Published Listing If a customer has both published and nonpublished nonlisted listings for the same address and class of service the nonpublished nonlisted monthly recurring charge will not apply 2 Customer With a Nonpublished Nonlisted Listing If a customer has a nonpu
314. g Drop Feature Function Buttons Flex Calling Hold Intercom Function Key System Coverage for Analog Lines Manual Exclusion Multiple Directory Number Privacy Release Ring Again Shared Call Appearances of Directory Number Speed Calling Station Restriction and Transfer Digital ISDN Centrex Multi Button Key Set MBKS Deluxe Digital ISDN Centrex Multi Button Key Set MBKS Basic Package plus Called Line Identification Delayed and Abbreviated Ringing Display for Ringing Call Appearance Only Intercom Alerting Outgoing Called Line Identification for ISDN Terminals and Priority Calling Incoming Only Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 19 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 3 Features Cont d a Analog or Digital ISDN Centrex Service offers Cont d 11 12 13 14 15 16 Digital ISDN Centrex Multi Button Key Set MBKS 3000 Deluxe Digital ISDN Centrex Multi Button Key Set MBKS Deluxe Package plus Executive Busy Override Incoming Call Forwarding and Within Group Call Forwarding Data Feature Package 1000 Data Call Forward Data Multi Line Hunt Group Data Speed Call Short List and Data Toll Restriction Data Feature Package 2000 Data Feature Package 1000 plus Data Call Back
315. g 976 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 13 1st Revised Page 30 MISCELLANEOUS SERVICE ARRANGEMENTS 13 8 Customized Code Restrictions CCR Cont d 13 8 3 Rates and Charges a The following rates and charges are for Customized Code Restrictions only and are in addition to the applicable service charges monthly rates and nonrecurring charges for exchange access lines and other services or equipment with which they are associated Nonrecurring Monthly Charge Rate 1 Option 1 a Residence line each b Business line each 2 Option 2 a Residence line each b Business line each 3 Option 3 a Residence line each eo E b Business line each z 4 Option 4 a Residence line each b Business line each Any requests for changes pertaining to the blocking or unblocking of 900 976 service subsequent to an initial change will incur appropriate nonrecurring charges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 13 2nd Revised Page 31 MISCELLANEOUS SERVICE ARRANGEMENTS 13 9 Telecommunications Service Priority TSP System 13 9 1 Description of the Service a The TSP System is a service that provides for the priority provisioning and or restoration of National Security Emergency P
316. g charges do apply for installation of moves and changes to the access line Customers subscribing to the Simple Choice Unlimited may select different features for each line All lines must be billed to the same account and located at the same premise Simple Choice Unlimited features must be activated by the customer before they can be used without incurring usage charges All recurring charges applicable to an access line apply to Simple Choice Unlimited Among other things these can include but are not limited to surcharges subscriber line charges and taxes Call Detail will not be provided with this service plan This service is grandfathered to existing customers at existing locations CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 12 26 14 Section 13 3rd Revised Page 63 5 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 12 Simple Choice Unlimited Cont d C Monthly Rates Monthly Rates gt A Exchanges B Exchanges Simple Choice Unlimited 34 95 39 95 Local Exchange Service Choice of available Custom Calling or Custom Calling Il Service Features D A and B Exchanges 1 A Exchanges Abbeville Dozier Headland Ozark Andalusia Echo Luverne Red Level Ariton Enterprise McKenzie Samson Banks Forest Home Midland City Scottsboro Brantley Geneva New Brockton Section Brundidge Georgiana Newt
317. g incoming call packets with the fast select facility to a compatible destination terminal X 25 Hunt Groups allows grouping access lines so that a packet switched data call incoming to a hunt group is completed if there is an open channel on an access line within the hunt group A Hunt Group is established by service order Members of a Hunt Group can be distributed among the ISDN switching modules within the central office switch but the Hunt Group cannot span switches A Basic Rate Interface line within a Hunt Group can have its own address individual line addressing and can accept calls independent of the Hunt Group A Hunt Group can have multiple group addresses X 25 One Way Outgoing Logical Channel allows an ISDN subscriber to specify the number of channels to be used for originating calls CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 60 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d o Digital ISDN Centrex X 25 Enhancement Package Con d X 25 Permanent Virtual Circuit allows packet switching to be implemented over a dedicated channel without needing call setup or clearing p Digital ISDN Centrex Optional Features Data Direct Connect provides an automatic connection between a calling line that goes off hook and a predetermined tele
318. g wire center Business Assist Facility is offered with 12 24 or 36 month Term Payment Plan periods At the expiration date of the customer s selected Term Payment Plan period the customer may continue service under a new Term Payment Plan or on a month to month basis at the 12 month Term Payment Plan Rates for service under these options will be the current rates as specified in this price list Digital Channel charges are recurring charges applicable for each network service switched or dedicated voice or data required by the customer Voice and data services include connectivity to the local serving wire center and associated charges such as trunk port charges or channel termination charges Business Assist Digital Channels are offered on a month to month basis for each digital channel DSO connection Monthly rates and charges as specified in S10 7 6 following for the Business Assist Facility apply according to the requested channel capacity These rates apply regardless of the number of digital channels that are actually activated by the customer at a point in time Rates and charges specified in other price list sections for services such as Custom Calling Services etc are in addition to the monthly rates for Business Assist Rates and charges for other services extended beyond Business Assist are in addition to the rates specified in this price list for the Business Assist portion necessary to provide customer e
319. ge in or addition of directory listings 2 change from business to residence service without change in telephone number The network access establishment and network access change charge cannot be applied on the same order Only the service charge appropriate for the greatest degree of work is applicable A premises visit charge is applicable if a premises visit is required to complete any requested work on the customer s premises with the exception of restoral of service and repair The central office line connection work charge applies for the connection of local exchange lines local private lines outside extension lines and any testing and connection functions carried out within the central office Each terminal of a tie line local private line and an off premises extension line are treated as an exchange line for the purpose of applying service charges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 01 11 Section 4 1st Revised Page 4 SERVICE CHARGES 4 2 General Cont d g The charges applicable for changes in telephone numbers are as follows 1 Where a local exchange line number is changed the network access change charge plus the central office line connection work charge will apply 2 These charges do not apply when in the judgment of the Company a change in a telephone number is necessary for continuation of satisfactory service Changes
320. ge volume discount the discount will generally be applied against the customer s intrastate intraLATA charges However if the intraLATA offering is part of a joint toll offering which is an agreement between CenturyTel and any certified telecommunications provider to jointly offer toll service the threshold for application of the discount will be determined by total gross monthly toll usage associated with the joint offer In that case the discount applied will be as specified by the joint offering and the discount will be apportioned to the proper jurisdiction proportional to the accumulated usage charges Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 41 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount Calling Plans Cont d 18 12 1 CenturyTel Easy Savings Plan for Residence Cont d d Rates Residential customers who subscribe to the CenturyTel Easy Savings Plan will receive the following discount percentage on all toll usage billed for the month when their monthly toll usage meets Monthly Toll Usage Volume Discount 0 00 9 99 0 10 00 24 99 10 25 00 25 No Service Ordering Charges as specified in Section S4 3 of this Price list will apply when subscribing to this Plan 18 12 2 CenturyTel Easy Savings Plan for Business a General CenturyTel Easy Savings Plan
321. ght Answer UNA Nonrecurring Charge Monthly Rate per console Authorization Codes Nonrecurring Charge Monthly Rate per 10 codes Automatic Line Nonrecurring Charge Monthly Rate per line Rates and charges apply only to the first console within a customer group Requires data link console Rates and charges apply per console Both the Nonrecurring Charge and Monthly Rate apply per system per customer Rate N A 2 00 200 00 70 00 39 50 2 75 1 45 2 70 39 50 0 10 5 25 0 20 3 00 0 30 N A 1 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Effective 02 01 07 Alabama Section 12 Original Page 70 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d e Optional Features Cont d 1 Centrex Cont d i 1 2 ISDN Centrex Service Automatic Route Selection Nonrecurring Charge per system Monthly Rate per line Blocking Complete Blocking per line Nonrecurring Charge Monthly Rate per line Selective Blocking per call Nonrecurring Charge Monthly Rate per call Caller ID Name and Number 2 25 lines Nonrecurring Charge Monthly Rate per group 26 50 lines Nonrecurring Charge Monthly Rate per group 51 lines Nonrecurring Charge Monthly Rate per group Rate 150 00 0 35 N A N A N A N A N A 35 00 N A 70 00 N
322. ginal Page 38 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d f Attendant Feature Package Cont d Code Calling Line Termination With this feature the Attendant can access customer provided code call equipment using an access code and a called party code Conference This feature allows the attendant to establish a conference with up to 30 conferees Console Activation of Call Forward This feature allows attendants to activate deactivate and program Call Forwarding for stations Console Test Allows attendant to test the functional operations of a console Control of Trunk Group Access This feature allows the attendant to control the access of all stations and incoming trunks to various trunk groups by operating corresponding keys Control of Virtual Facility Groups This feature allows the attendant to control the access of all stations and incoming trunks to VFGs by a single key Delayed Operation This feature allows the attendant to place a call for a calling station while the calling station waits on hook Display of Queued Calls by ICI Key This feature provides console operators with a visual indication of the number of calls queued to be answered Flexible Console Alerting Allows an attendant to be alerted to a call requiring attention Interposition Calls This feature allows an attendant to call spe
323. harges prior to establishment of service Thereafter the customer will be billed one 1 month s service on a monthly basis a Panis PLTS is configured as follows 1 Voice grade residential flat rate line or local measured service line if available 2 All mandatory services including extended area service expanded local calling etc all tariffed and price list charges applicable Tone Dialing tone dialing touch tone charges are applicable Ability to dial 911 emergency number Ability to report service problems seven 7 days a week Ability to dial CenturyTel Customer Service Primary directory listing nonpublished nonlisted available at price list rates Access to Directory Assistance Toll blocking usage sensitive services blocking tariff charges applicable ONDARY Customers who are unable to pay the required charges to maintain their present service may activate a PLTS plan but may be required to agree to a repayment plan for their current charges New customers who do not qualify for service due to a poor credit history may subscribe to PLTS The monthly rate for PLTS shall include any surcharges and fees established or authorized by a government entity including but not limited to 911 subscriber line charge sales tax and municipal fees Subscribers to PLTS are required to have mandatory toll blocking and usage sensitive blocking placed on their telephone line It is the customer s responsibility to not make or
324. harges specified in this price list the amount of additional costs incurred by the Company as a result of the customer s special requirements CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 2 Original Page 15 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 14 Termination of Service a Termination of Service by the Company 1 Violation of any of the regulations contained in this price list on the part of the customer may be regarded as sufficient cause for termination of the customer s service 2 When the service is terminated on the initiative of the Company because of violation of its regulations by the customer the regulations stipulated below for termination of service at the customer s request apply 3 The Company may refuse to furnish or continue to furnish service hereunder if such service would be used or is used for a purpose other than for which it is provided or when its use interferes with or impairs or would interfere with or impair any other service rendered to the public by the Company b Termination of Service at the Customer s Request Service may be terminated at any time upon reasonable notice from the customer to the Company Upon such termination the customer shall be responsible for the payment of all charges due This includes all charges due for the period service has been rendered plus any une
325. he following conditions 1 For purposes of identification customers to telephone service who transmit recorded public announcements over facilities provided by the Company must include in the recorded message the name of the organization or individual responsible for the service and the address of the organization or individual named in the announcement as shown in the currently distributed telephone directory 2 Private telephone numbers will not be furnished for use with recorded public announcements 3 Failure to comply with the provisions of this price list shall be cause of termination of the service 2 2 6 Limited Communication a The Company reserves the right to limit the length of communication when necessary because of a shortage of facilities caused by emergency conditions The emergency provisioning and restoration of facilities shall be in accordance with Part 64 Subpart D Paragraph 64 401 of the FCC s Rules and Regulations which specifies the priority system for such activities Section S13 9 describes the service arrangement 2 2 7 Transmitting Messages a The Company does not transmit messages but offers the use of its facilities for communications between customers If because of transmission difficulties the operator in order to accommodate the customer repeats messages she is deemed to be acting as the agent of the persons involved and no liability shall attach to the Company because of any erro
326. he Company s central office Local messages include calls made to Local Calling Areas listed in Section S3 Operator assisted sent paid local calls will be rated to the end user at the rate of 25 cents per message plus the appropriate additive operator service charges as specified in Section S3 8 Non sent paid local calls will be rated to the end user at the rate of 25 cents per message and the appropriate additive operator service charges as specified in Section S3 8 Operator assisted sent paid toll calls will be rated to the end user at the long distance rate plus the appropriate additive operator service charges as specified in Section S18 Non sent paid intraLATA toll calls will be rated to the end user at the long distance rate and the appropriate additive operator service charges as specified in Section S18 The appropriate Network Access Charge Central Office Line Connection Charge and or Premise Visit Charge as specified in Section S4 of this Price list are applicable for each COPT Coin Line installed moved or changed Calls to local and long distance Directory Assistance Service will be charged the rate specified in Section 3 10 2 of this Price list Rates for Verification and Emergency Interrupt Service as specified in Sections S3 and S18 of this Price list are applicable Subscribers to Customer Owned Pay Telephone COPT Coin Line Service may be listed in the directory as specified under Directory Listings Section S6
327. he customer and the customer s client is necessary before the customer may exercise this option Customers will be held liable for orders involving clients for whom no agency agreement exists d Enhanced Service Provider An Enhanced Service Provider ESP is a customer who in accordance with applicable regulatory requirements claims the status of an ESP and who provides an enhanced service under Section 64 702 of the FCC s Rules 13 14 5 Regulations and Conditions a Undertaking of the Telephone Company 1 The limitation of the Telephone Company s liability is set forth in Section 2 5 of this price list 2 The Telephone Company may disconnect the customer s service for failure to comply with any provision s of this price list or any tariff of the Telephone Company Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 49 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 5 Regulations and Conditions Cont d a Undertaking of the Telephone Company Cont d 3 4 ESP Client Services billed to ESP orders can only be accepted if the client line is specified and available for provisioning If the Telephone Company finds the provision of ESP Services and ESP Client Services as outlined herein is adversely affecting or would adversely affect the Telephone Compan
328. he new service via price list or on an individual case basis ICB 3 The order to discontinue the existing service and the order for the new or upgraded service are received by the Company at the same time CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 10 15 14 Section 2 1st Revised Page 42 2 12 2 13 GENERAL REGULATIONS Facility Relocation Cost Recovery Fee This surcharge is for the recovery of the costs for the relocation of network facilities or infrastructure changes mandated by City County State or Federal authorities or any other governmental entity of any kind This incremental charge is billed monthly per retail access line and will be identified on the bill as a Facility Relocation Cost Recovery Fee Monthly Rate e Facility Relocation Cost Recovery Fee Per Line 0 25 Natural Disaster Relief for Customers N 2 13 1 General a In situations where customers telecommunications services are interrupted by natural disasters the Company may offer alternative telecommunications services to customers in the immediate affected area and waive otherwise applicable charges for those services The availability and details of the offers including but not limited to the maximum duration of the offer or waiver of any applicable charges will be determined by the Company in each instance of natural disaster N CenturyTel of Southern Alabama d b a Cen
329. he same or different length Conversion to a new Term Period will be allowed without penalty if the expiration date of the new Term Period is greater than the remainder of the original Term Period At the expiration of a Term Period the Company will continue to provide CenturyTel Easy Savings Plan for Business at the customer s current Term Period for a sixty 60 day time frame i e grace period After the sixty 60 days the Company will convert the customer to the Month to Month Discount percentages unless the customer chooses to renew for the same Term Period converts to a different Term Period or discontinue service Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 46 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount Calling Plans Cont d 18 12 2 CenturyTel Easy Savings Plan for Business Cont d e Early Termination Charges In the event the CenturyTel Easy Savings Plan for Business is terminated by the business customer prior to completion of the initial 1 Year 2 Year or 3 Year Term Period the customer shall be liable for the Early Termination Charge The customer shall be required to make the immediate payment of the following applicable amount Early Termination Charge One Year Term 100 00 Two Year Term 200 00 Three Year Term 300 00 Volume Discounts Business custom
330. hern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 14 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 2 Conditions Cont d xX Digital ISDN Centrex Services Cont d 11 12 Additional Telephone Numbers a b Up to two 2 primary telephone numbers are provided with each activated Digital ISDN Centrex line one for each of 2 channels If an additional telephone number is required on either channel an additional number charge applies for each additional number The additional telephone numbers are available at the rate shown in this section Additional telephone numbers may be published in the directory at the additional listing rates as found elsewhere in this price list One interexchange carrier must be selected for all telephone numbers associated with the same digital local loop however 101XXXX access to other carriers is provided Digital ISDN Centrex Access a Digital ISDN Centrex Access provides support for connecting from one 1 to eight 8 terminals belonging to the same customer on an individual digital local line Only one user will be connected to each B Channel Other users on the same digital local loop can access the D Channel only Up to six users can simultaneously share the same D Channel of a D Channel packet switching arrangement Additional telephone
331. hich the telephone answering firm is located mileage measurements shall be computed to produce the lowest total mileage charge to the customer e g if the client s location is closer to the telephone answering firm then the mileage measurement is computed from the client s location rather than the central office location where bridged b Service Charges 1 Secretarial lines connected to the telephone answering facility The appropriate charges specified in Section S4 3 a 1 b and c of this Price list apply however where the secretarial line is bridged in the central office this charge does not apply in connection with a main station change of address within the same central office area 2 Main station lines The appropriate charges specified in Section S4 3 a 1 b and c of this price list for main service apply CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 8 Original Page 4 TELEPHONE ANSWERING SERVICE FACILITIES 8 2 Rates and Charges Cont d 8 2 1 Billing to the Client Cont d c Main lines of clients terminated only in telephone answering facilities for answering purposes only 1 The rate quoted in Section S3 of this price list for individual line service applies plus the charge specified in S8 2 1 a 1 a i above for a secretarial line termination CenturyTel of Southern Alabama d b a CenturyLink General Customer Servic
332. hly Rate a Direct Inward Outward Numbers 1 Electronic Office minimum of 20 numbers See Section For each group of 13 7 2 20 numbers for rates 2 Step by Step Office minimum of 100 numbers See Section For each group of 13 7 2 100 numbers for rates b Direct Inward Outward Dialing Trunk Termination One required per PBX trunk to customer location Month to month 25 00 12 Month Term 8 00 36 Month Term 6 00 The DIOD trunk termination rate is in addition to the monthly rate for PBX access lines as specified in Section S3 2 1 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 Original Page 7 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services 1 13 5 1 General a The following services are limited to those areas served by central offices arranged for CenturyTel Calling Services and are subject to the availability of facilities These services are available to residence and business individual lines and automatic access lines exclusive of rotary line service This service is not available in connection with Coin Telephone Service b WorkSmart Business 1 WorkSmart Basic Call Waiting Cancel Call Waiting 3 Way Calling Caller ID Selective Call Forward 63 WorkSmart Complete Call Forwarding 3 Way Calling Call Waiting Cancel Call Waiting Caller ID WorkSmart
333. ice Cont d 10 4 3 Single Line Features Cont d g Definitions 1 Digital ISDN Single Line B Channel Bearer Channel A channel used to carry digitized voice and data information at a speed of 64 Kbps Basic Rate Interface BRI BRI supports two 64 Kilobits per second Kbps B Channels and one 16 Kbps D Channel 2B D Clear Channel Capability The capability to transport 64 Kbps over a channel with no constraint on the quantity or on the sequence of bits Channel The electrical path provided by the Company between two or more terminating points for the transmission of information or intelligence D Channel Delta Channel A communications path that operates at 16 Kbps in support of network control signals and 9 6 Kbps X 25 packet data D Packet A service which permits a customer to use a D Channel for packet switched data Utilizes 9 6 of the 16 Kbps on BRI ISDN D Channel and allows for more than one data device Digital ISDN Single Line Single Line Service provided by ISDN BRI One line includes two 2 B Channels and one 1 D Channel Integrated Services Digital Network ISDN A set of standards which enable end to end digital transmission access integration and established standardization of points of interconnection over a single access line End to end digital transmission eliminates the necessity for voice band modems that use analog processing techniques Access integration refers to utilizing a singl
334. ice Cont d 18 4 2 Application of Charges Cont d b Timing of Messages 1 4 The time at the beginning of each minute of connection determines the applicable rate period The time observed at the rate center of the calling station applies whether the call is originated as sent paid or collect Chargeable time begins when connection is established between all the persons on the conference and ends when the connection is terminated at the originating station except as provided in S18 4 2 b 3 following When the originating customer requests that a station or stations be added to or disconnected from a conference call on which conversation is in progress it is considered as terminating the call and initiating a new call to the revised group of stations Chargeable time does not include time lost because of faults or defects in the service Reversal of Charges Charges for conference calls may upon request be reversed provided the total charge will be billed against one called station and the charge is accepted at the designated station CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 15 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers a General 1 For the purpose of determining airline mileages vertical and horizontal grid lines have been established across the State of A
335. ich is located in a different exchange 13 6 2 Limitations a RCF service is offered subject to availability of suitable facilities b RCF service is not offered when the terminating station is a coin telephone Grandfathered to existing customers at existing locations Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 24 MISCELLANEOUS SERVICE ARRANGEMENTS 13 6 Remote Call Forwarding RCF Cont d 13 6 2 Limitations Cont d Cc The Telephone Company will not provide identification of the originating telephone number to the remote call forwarding customer Transmission characteristics may vary depending on the distance and routing necessary to complete the remotely forwarded call RCF is not represented as suitable for satisfactory transmission of data Call forwarding should not be offered as a feature at the RCF terminating station RCF is provided on the condition that the customer subscribe to sufficient RCF features and facilities to adequately handle calls to the RCF customer without interfering with or impairing any services offered by the Company If in the opinion of the Company additional RCF features at the call forwarding location or facilities at the terminating station line are needed the customer will be required to subscribe to such additional RCF features and facilities In the event the customer refuses
336. iction denies toll calls attempted from Circuit Switched Data Channels Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 58 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d m Digital ISDN Centrex Data Feature Package 2000 Data Call Back notifies a calling party after a busy line becomes idle and then automatically establishes the call Data Circular Hunting searches for a vacant line in a hunt group for calls to a pilot number The hunting starts from the idle line found by the previous hunt Data Group Speed Calling 30 permits sharing a list of soeed call numbers among a group of lines The list may be updated by a service order The function permits up to thirty stored numbers Data Speed Call Long List allows speed calling over a Circuit Switched Data Channel A long list allows storing up to thirty 30 numbers Digital ISDN Centrex X 25 Basic Package X 25 Flow Control Parameter Negotiation permits negotiation on a per call basis of the flow control parameters This consists of automatically negotiating the maximum packet size and window size for each direction of data transmission X 25 Incoming Calls Barred prohibits a data terminal from terminating an incoming call X 25 Outgoing Calls Barred prohibits a data terminal from
337. ill activate displays on a multibutton keyset only for ringing call appearances This eliminates displays that a call coverage person usually a secretary has no need and no desire to see The feature is intended for applications where keysets have large numbers of secondary call appearances to provide shared back up coverage among a group of secretaries and where abbreviated and delayed ringing is used CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 56 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d j Digital ISDN Centrex Multi Button Key Set MBKS Deluxe Package Cont d Incoming Priority Calling permits calls outside the business group to be terminated to a priority call appearance Terminations to priority appearances use normal intergroup alerting as opposed to priority alerting Intercom Alerting provides a distinctive ring and or visual indicator to alert the MBKS set user of an intercom call Outgoing Called Line Identification for ISDN Terminals provides a user originating a call with information about the called party and the facility or destination Facility and call destination information are provided via the ISDN Call Identification ICI call types The OCLID information provided is Call Appearance Identification Called DN I
338. ill due to Company error in the address of the bill 4 When customers request a copy of a toll credit bill or a final bill 5 When customers request a copy of the current month bill CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 13 1st Revised Page 37 MISCELLANEOUS SERVICE ARRANGEMENTS 13 10 Duplicate Bill Charges Cont d 13 10 2 Charges a Duplicate Bill Charge 1 Per copy of bill requested Residence Business a Previous month 3 50 4 50 b 3 months or older 4 50 6 00 13 11 Billed Number Screening BNS 13 11 1 General a Billed Number Screening BNS is a service offering providing for the automatic blocking of incoming third number billing collect billing or both The BNS feature is established for a particular billing number via service order b BNS is available for residential and business customers on one or more lines whether or not the lines are billed together or separately C Bulk Billed Number Screening BBNS is a volume discount offered to business customers only who request BNS on fifty 50 lines or more CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 13 1st Revised Page 38 MISCELLANEOUS SERVICE ARRANGEMENTS 13 11 Billed Number Screening BNS Cont d 13 11 2 Rates and Charges a The following monthly rates are applicable f
339. ill receive an indication on the Caller ID equipment that the display of the calling telephone number and name has been suppressed Caller ID Number This feature is an arrangement which permits a customer with Local Exchange Service other than foreign central office service to receive the calling telephone number for calls placed to the customer The calling telephone number will be forwarded from the terminating central office to compatible customer provided display equipment associated with a customer s Local Exchange Service The calling telephone number will be delivered during the first silent interval of ringing For calls originating from a line within a multi line hunt group only the main telephone number will be delivered The calling telephone number is unavailable from calls made via some large PABX systems within the Custom Calling Local Area Signaling Service calling area from most cellular radio calls and currently from inter exchange carrier calls Compatible customer provided display equipment is required for this service Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 46 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d g Optional System Features Cont d Selective Blocking per call This feature provides free per call
340. in telephone answering equipment for the purpose of answering calls at such times as the customer is not available at the main station Foreign exchange service and secretarial lines associated therewith may be terminated in telephone answering equipment for answering purposes only Local exchange trunks may be terminated in a telephone answering switchboard for the purpose of completing local or long distance calls The Telephone Answering Bureau may forward calls from secretarial lines to the general exchange network over local exchange central office lines furnished the bureau for its administrative use however the secretarial service facilities furnished by the Company are not designed for such call forwarding The answering bureau forwards calls at its own risk and the Company will not be liable for defects in transmission or other service difficulties arising out of or resulting from this type of connection CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Effective 02 01 07 Alabama Section 8 Original Page 2 TELEPHONE ANSWERING SERVICE FACILITIES 8 2 Rates and Charges 8 2 1 Billing to the Client a The following mileage charges are billed directly by the Company to the client of the telephone answering bureau 1 Secretarial Line Mileage a Line terminating directly in the telephone answering equipment i Where different buildings are involved mileage charges are
341. in the locations of terminations to points outside the customer s premises are considered new installations at the new location Residential service charges specified in S4 3 a through c for the establishment of Basic Local Exchange Service may be paid in three 3 equal installments over a three month period where the total exceeds 45 00 Service charges do not apply to 1 Reserved for Future Use 2 Any requests for changes pertaining to the blocking or unblocking of 900 976 service subsequent to an initial change will incur appropriate nonrecurring charges 3 Reserved for Future Use 4 Incidents in sections of the state where governed by this price list for the purpose of providing relief in times of flood hurricane or tornado and declared as a disaster area by the Governor of Alabama federal government and or both For active duty members of the United States military and their dependents with valid military ID cards all service charges typically applicable to central office reconnects will be waived when establishing local exchange access line service or transferring existing local exchange access line service from one location to another Central office reconnects are defined as customer requests for service that do not require any physical work beyond the Company s central office CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 04 12 12 Section 4 1st Revise
342. in turn will display P PRIVATE OR PRIVATE NUMBER or such similar indicator on that call Call Trace 57 This service is unaffected and will record the calling number Selective Call Accept 64 allows a customer to select up to 12 customer telephone numbers from which calls are to be received All other calls are intercepted and routed to a recorded announcement that informs the caller the customer is not accepting calls Calls from numbers outside the specified exchanges will ring normally Selective Call Forward 63 is an arrangement which permits a customer to pre specify telephone numbers maximum of twelve 12 from which incoming calls are to be forwarded During the period that Selective Call Forward 63 is activated only calls from the pre specified numbers will be forwarded CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 14 15 Section 13 1 Revised Page 15 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 1 13 5 2 Definitions Cont d Selective Call Rejection 60 allows the customer to create a list of up to twelve numbers which when calling will be blocked from ringing the customer s telephone and will be sent to an appropriate recording The feature enables the customer to prevent incoming calls from up to twelve specific telephone numbers by allowing the customer to program twelve telephone numbers into a screeni
343. include abbreviated designations of titles Also the title of Mrs or Miss is permitted Degrees are permitted when they serve as a means of better identification however titles and designations will be omitted when a degree is used which conveys adequate information CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 6 Original Page 4 DIRECTORY LISTINGS S6 2 Business Listings Cont d 6 2 2 Trade Names a A trade name created by adding a term such as Company Agency Shop Works etc to the name of a commodity or service will not be accepted as a listing unless the customer shows satisfactory evidence that he is authorized to do business under the trade name The Company reserves the right to reject listings which appear to be designed primarily to give publicity to the commodity or service or which in its judgment are otherwise objectionable or unnecessary for identification purposes 6 3 Residence Listings a Generally residence listings consist of a name the address of the premises at which service is rendered and the telephone number The primary listing is ordinarily the name of the individual who contracts for the service but the listing may be the name of a second party so designated by the customer Additional listings may be furnished in the names of relatives including those by marriage domestic employees of the customer or other persons
344. incoming call before answering the call or choosing to ignore the call Caller ID Name and Number This feature allows the user with compatible CPE to view the telephone number and listed name LN of the incoming call before answering the call or choosing to ignore it Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 88 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 3 Features Cont d Cc Centrex CustoPAK Optional Services Cont d Executive Busy Override This feature allows the user upon reaching a busy line inside the group to dial a code 40 to gain access to the busy line thus establishing a Three way call The called number must be in the Centrex CustoPAK group and will receive a warning tone prior to the establishment of the three way conference call Last number redial This feature enables the user to redial the last called number by dialing a code 77 rather than having to dial the entire number This feature is not available in the 5ESS Special Call Forwarding This feature allows the user the ability to program up to twelve numbers of their choosing that they want call forwarded When one of the numbers on the user list calls them the call will be forwarded to the number the user has programmed to receive the call Calls from all other numbers will be ha
345. ing DID Direct Outward Dialing DOD Intercom Dialing Three Way Calling Touch Tone b Centrex CustoPAK Selectable Services Automatic Callback within system only Call Forwarding Busy Call Forwarding Don t Answer Call Forwarding Variable All Calls Call Restrictions No Call Restrictions Call Restriction One Call Restriction Two Call Restriction Three Call Restriction Four Call Restrict ion Five Call Restriction Six Call Restriction Seven Call Waiting Cancel Call Waiting Dial Call Waiting Originating Call Pick Up Directed Call Pick Up Group Hunting Series Hunting Multiline Speed Calling 6 or 8 24 Month Term Rate O 51 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 05 01 08 Section 12 1st Revised Page 90 Cancels Original Page 90 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 4 Rates Cont d Cc Centrex CustoPAK Service Optional Services Additional MRC Per Month Busy Redial 66 4 00 Call Block 60 3 15 I Call Park 3 00 Call Park Directed 4 00 Call Return 69 4 20 1 Caller ID Number 9 45 1 Caller ID Name amp Number 10 50 Call Trace Refer to S13 2 4 of this price list for rate Executive Busy Override 4 00 Last Number Redial 4 00 Special Call Forwarding 4 00 VIP Alert 3 00 d Foreign Central Office When the Centrex CustoPAK station line is
346. inute of use 0 10 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 48 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount Calling Plans Cont d 18 12 4 CenturyTel Easy Savings Flat Rate Plan for Business a General CenturyTel Easy Savings Flat Rate Plan for Business offers a flat rate pricing available twenty four 24 hours a day seven 7 days a week to business customers in CenturyTel exchanges The Flat Rate Plan is offered on a month to month basis and with contract term options of one 1 two 2 or three 3 years The minimum service period for CenturyTel Easy Savings Flat Rate Plan is one month There is a monthly recurring charge for the Flat Rate Plan for Business and calls will be billed in sixty 60 second increments There is no nonrecurring charge associated with this Plan The Flat Rate Plan for Business applies to the following types of calls Customer Dialed Direct Station to Station Customer Dialed Calling Card Station to Station 800 877 888 Toll Free Operator Assisted Station to Station Operator Assisted Calling Card Station to Station Operator Assisted Person to Person Operator assisted service charges as specified in Section S18 3 a 7 b will apply when appropriate No service ordering charges as specified in Section S4 3 will apply when subscribing to
347. ion allows the user to make and receive calls without any restrictions of any kind Call Restriction One This option block all outgoing chargeable toll calls including all operator calls It does allow outgoing local calls outside the group 8XX calls local DA calls repair calls and 911 calls only This option allows all incoming calls with no restrictions Call Restriction Two This option block all outgoing direct dialed chargeable toll calls but allows outgoing operator handled calls for class call screening 3 number collect or credit card only local calls outside the group 8XX calling local DA calls repair calls and 911 calls This option allows all incoming calls with no restrictions Call Restriction Three The user is not permitted to make any outgoing calls to numbers outside the Centrex CustoPAK group toll or local Including 911 This option allows all incoming calls with no restrictions Call Restriction Four The user cannot make or receive calls to or from outside the Centrex CustoPAK group including 911 Only inside the group intercom calling is allowed Call Restriction Five This option block all 900 700 and 976 type calls This type of call restriction may be added to the No Call Restriction class of service as required Call Restriction Six This option block all casual dialing 101XXXX type calls This type of call restriction may be added to the No Call Restriction class of service as
348. ired CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 64 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d b Service Line Cont d 2 Analog Centrex Service Line Initial Subsequent Order Order Monthly Nonrecurring Nonrecurring Rate Charge Charge Month to Month Contract 2 25 lines per line 14 10 22 50 22 50 26 50 lines per line 13 80 22 50 22 50 12 Month Contract 2 25 lines per line 13 90 11 25 22 50 26 50 lines per line 13 70 11 25 22 50 51 100 lines per line 13 50 11 25 22 50 101 200 lines per line 13 20 11 25 22 50 201 250 lines per line 12 90 11 25 22 50 36 Month Contract 2 25 lines per line 13 70 N A 22 50 26 50 lines per line 13 50 N A 22 50 51 100 lines per line 13 20 N A 22 50 101 200 lines per line 12 90 N A 22 50 201 400 lines per line 12 60 N A 22 50 60 Month Contract 51 100 lines per line 12 90 N A 22 50 101 200 lines per line 12 60 N A 22 50 201 400 lines per line 12 30 N A 22 50 84 Month Contract 51 100 lines per line 12 60 N A 22 50 101 200 lines per line 12 30 N A 22 50 201 400 lines per line 12 00 A 22 50 The applicable Network Access Register NAR rate as specified in Section S3 12 of this price list shall also apply CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price L
349. is the regular additional listing rate per month for each line of the Note of the alternate directory listing CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 6 Original Page 10 DIRECTORY LISTINGS S6 6 Miscellaneous Listings Cont d 6 6 6 Alternate Directive Listings Cont d a Customers may obtain listings which refer calling parties Cont d 1 Nights Sundays and Holidays Cont d b Names of individuals are not permitted in listings of this type however telephone numbers may be shown of those entitled to use the service in connection with which the alternate listing is to be provided and who are agreeable to the use of their numbers in such alternate listing Listings of this type may indicate the telephone numbers of members of the immediate family of the customer desiring the alternate listing 2 If no answer dial a Alternate listings which refer calling parties to other telephone numbers in case no answer is received at the preceding listed telephone may indicate the telephone number of customers who are agreeable to the use of their numbers in such listings This type of alternate listing is charged for at the regular rate for an additional listing 6 6 7 Temporary Listings a Residence customers who leave their premises for periods of less than one 1 year and who request the Company to render service to their tenants withou
350. ist Alabama Effective 02 01 07 Section 12 Original Page 65 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d b Service Line Cont d 3 Digital ISDN Centrex Service Line Monthly Nonrecurring Rate Charge Month to Month Contract 2 25 lines per line 41 95 70 00 26 50 lines per line 35 25 70 00 12 Month Contract 2 25 lines per line 41 45 35 00 26 50 lines per line 34 25 35 00 51 100 lines per line 33 35 35 00 101 200 lines per line 31 30 35 00 201 250 lines per line 30 80 35 00 The Applicable Network Access Register NAR rate as specified in Section S3 12 of this price list shall also apply Requires a three 3 month minimum service period CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 66 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d b Service Line Cont d 3 Digital ISDN Centrex Service Line Cont d Monthly Rate 36 Month Contract 2 25 lines per line 40 95 26 50 lines per line 33 75 51 100 lines per line 32 85 101 200 lines per line 30 80 201 400 lines per line 30 30 60 Month Contract 51 100 lines per line 32 60 101 200 lines per line 30 05 201 400 lines per line 29 80 84 M
351. ist Alabama Effective 08 01 12 Section 3 1st Revised Page 8 LOCAL EXCHANGE SERVICE 3 2 Monthly Exchange Rates Cont d 3 2 3 Local Exceptions Cont d a Lifeline Assistance Contd 2 Rules and Regulations Cont d a The specific guidelines for implementation are as follows Cont d 5 Lifeline Toll Restriction Service is available on Cont d Access to Service Activation Codes e g 66 69 is also allowed Upon customer request some Service Activation Codes may be blocked at no charge where conditions and facilities permit Lifeline customers may receive toll limitation services without charge Toll limitation services include voluntary toll control and toll blocking Toll control allows the customer to specify a certain dollar amount of toll usage which is acceptable to the Company that may be incurred on their telephone service Toll blocking will take effect once the customer s requested toll limitation amount is exceeded 6 Lifeline Service may not be disconnected for non payment of toll charges 7 Deposit requirements do not apply to Lifeline Service customers if toll blocking is employed 8 Lifeline Toll Restriction Service may be required as a condition of continued local service in the event of a failure of the customer to pay toll charges on a timely basis CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 12 Section 3 2
352. ith respect to any additional lines will be coterminous with such two year term Offered where facilities are available See Section S13 Miscellaneous Services Arrangements in this price list for description and rates This feature is specific to Centrex CustoPAK Services Grandfathered to existing customers at their present location SERS Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 81 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 2 Conditions Cont d d Termination Liability There is no termination liability for customers who have elected the Centrex CustoPAK month to month payment option When a Centrex CustoPAK customer chooses a twenty four 24 month term option and disconnects or terminates it s Centrex CustoPAK service after thirty 30 days following installation the non recurring and installation charges will not be refunded In addition the customer will be liable for any termination charges applicable in the Termination Liability price list Refer to Termination Liability in Section S2 of this price list Transfer of Term Option With the written permission of the Telephone Company the obligation to pay the Centrex CustoPAK charges for the remainder of the term period may be assigned to another customer provided there is no change of location and the new cus
353. ithout incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 01 11 Section 10 1st Revised Page 51 Cancels Original Page 51 DIGITAL NETWORK SERVICES 10 5 Integrated Services Digital Network Primary Rate Interface ISDN PRI Cont d S10 5 3 PRI Features Cont d e Fractional DS1 ISDN Originating allows the customer to set up N x 64 Kbps calls from an ISDN PRI in real time and in the same manner as any circuit switched ISDN call f Fractional DS1 ISDN Terminating allows the customer to receive N x 64 Kbps calls from an ISDN PRI in real time and in the same manner as any circuit switched ISDN call g Non Facility Associated Signaling NFAS allows the D channel signaling entity to assign calls to channels on more than one interface including the one containing the D channel The collection of these B channels and the controlling D channel is called a PRI group Up to 20 DS1 Facilities can be assigned to a PRI group Effective February 23 2011 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as found in S10 5 5 of this Section
354. ity for loss of service to the customer resulting from the conversion or upgrade of central office equipment CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Page 5 MISCELLANEOUS SERVICE ARRANGEMENTS 13 4 Direct Inward Outward Dialing DIOD Service Cont d 13 4 2 Regulations Cont d h The combining of flat rate or message rate service is prohibited i The rates and charges for Direct Inward Dialing working numbers are specified in Section 13 7 2 and will apply for DIOD working reserved numbers in addition to the trunk termination charge specified in Section S13 4 3 b j In the event DIOD service is terminated by the customer prior to completion of the initial contract period the customer shall be liable for early termination charges See General Regulations Section 82 11 k Service charges specified in Section S4 3 are applicable when DIOD service is installed or moved In addition a nonrecurring charge of 100 00 will apply for the initial installation of DIOD service regardless of the quantity of trunks ordered or the contract period requested IOSC 22203 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Page 6 MISCELLANEOUS SERVICE ARRANGEMENTS 13 4 Direct Inward Outward Dialing DIOD Service Cont d 13 4 3 Rates and Charges Mont
355. ive 02 01 07 Section 12 Original Page 32 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d C Feature Package 2000 Cont d Call Park Multiple This feature permits a station user to place multiple calls on hold and later retrieve the held calls from his station or another station in the customer business group Circular Hunting This system tests all lines in the multiline hunt group regardless of the point of entry Data Line Security This feature prohibits interruption to a busy line by features such as Call Waiting Executive Busy Override etc Multiple Classes of Service This option gives each station a class of service which defines its calling privileges and any features restricted from its use Saved Number Redial This feature permits a station user to store a number in memory and then later redial the number using a code Speed Call Long List System This feature allows members of a customer business group to share a common speed call list of thirty 30 members One list is provided with Package 2000 Additional lists are available see optional system features Uniform Call Distribution UCD Hunting Uniform Call Distribution provides an even distribution of incoming network and intercom calls among the individual Main Stations of a hunt group and includes Circular Hunt Also may include queue Status Lamp
356. jacent property segments created by intersecting or transversing thoroughfares would be continuous in the absence of the thoroughfare The designated resale service area may extend into contiguous exchange boundaries of the Company e The premises definition as applies to resale of basic local exchange service is a resale area as defined by layout maps if appropriate See premises as defined in Section S1 of this price list aad Private line services may be provided to tenants of resellers under the rules and regulations specified in Sections S2 and S20 of this price list g Private interconnection of resale service areas within an exchange local calling area is prohibited Tie Lines are restricted to the private use of a single resale client and cannot be used to access Local Exchange Service via haring and Resale trunks or lines h All other rules and regulations specified in other sections of this price list will apply 16 1 2 Regulations and Application of Rates a Resale of local exchange service is provided under the applicable PBX access line rate as specified in Section S3 2 1 a or in the Digital Channel Service price list as specified in Section S10 1 b The client of the reseller is defined as a different business firm corporation company subsidiary association associate agent or a residence One directory listing for each reseller will be provided in the alphabetical section of the directory at no extra charge Other
357. l Contents Page 1 RESERVED FOR FUTURE USE CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 06 15 Section 50 13th Revised Page 1 Cancels 12th Revised Page 1 PROMOTIONS See CENTURYLINK INCUMBENT LOCAL EXCHANGE CARRIER PROMOTIONAL OFFERINGS for currently available promotions AL 15 02 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 01 15 Section 50 1st Revised Page 2 PROMOTIONS This page intentionally left blank CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 01 01 15 Section 50 3rd Revised Page 3 PROMOTIONS This page intentionally left blank CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 06 15 Section 50 8th Revised Page 4 Cancels 7th Revised Page 4 PROMOTIONS This page intentionally left blank AL 15 02 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 10 1 14 Section 50 1st Revised Page 5 PROMOTIONS Economy Pak Plus Bundle 768 Kbps The Economy Pak Plus bundle is a residential service offering that includes an access line Caller ID Call Waiting Call Waiting ID and 768K high speed internet for the rate of 49 95 or 59 95 Economy Pak Plus 1 5 Mbps The Economy Pak Plus
358. l analog channel network interface specifications will be superceded by the electrical specifications of the 1 544 Mbps DS1 that is actually terminated Compatible digital to channelized conversion equipment must be provided by the customer to derive the desired analog services Any terminating equipment necessary for digital services is the responsibility of the customer Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 59 DIGITAL NETWORK SERVICES 10 7 Business Assist Cont d 10 7 3 Definitions a Terminating Equipment The network channel terminating equipment provided by the customer to terminate digital facilities on the customer s premises such as a Channel Service Unit Data Service Unit CSU DSU or Integrated Access Device IAD Business Assist Facility A multifunctional DS1 or signal between the customer premises and the local serving wire center This digital link can be used to transport switched and dedicated services This element acts as the transport medium for the network services ordered by the customer The Business Assist Facility is available in quantities of DS1 facilities Business Assist Digital Channel The connection between the Business Assist Facility and the network service accessed DSO The term DSO denotes a channel service expressed in terms of its digitally encoded data bit rate in a
359. l on hold call in progress etc Privacy Release allows a user to inhibit other stations from answering a call on hold or from bridging onto calls See Manual Exclusion Ring Again allows a user to arrange for Automatic Callback on Busy when a busy number is encountered When the busy station becomes idle a distinctive ring alerts the caller When the station set is taken off hook the call is placed Shared Call Appearances of a Directory Number allows several MBKS station sets to share one or more Directory Numbers Originating and terminating events on one station set affect all stations sharing that Directory Number The shared Directory Numbers can have multiple call appearances multiple calls can exist on one Directory Number and more than one station sharing the Directory Number can have a call active on that shared Directory Number Speed Calling Also known as Abbreviated Dialing permits the customer to dial selected numbers using fewer digits than normally required This is accomplished through the assignment of abbreviated codes to frequently called numbers One and two digit speed calling lists are available The Speed Calling Feature is available to individual lines two party lines and members some or all of a multiline hunt group Speed Calling lists assigned to individual lines can be shared by other lines at the customer s request For the BRCS feature the service providers can define list sizes and up to three digit ac
360. labama Effective 02 01 07 Section 18 Original Page 44 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount Calling Plans Cont d 18 12 2 CenturyTel Easy Savings Plan for Business Cont d b Regulations Cont d Off Peak Initial Each Additional 18 6 Second Rate Mileage Seconds Increment 0 10 030 010 11 16 030 010 17 22 030 010 23 30 030 010 31 40 030 010 41 55 030 010 56 70 030 010 71 85 030 010 86 100 030 010 101 124 030 010 125 148 030 010 149 196 030 010 197 030 010 C Application of Discounts The Discounts are provided to the Company s customer only and shall not be used for any purpose for which a payment or other compensation shall be received by the customer from any other person firm or corporation for such use CenturyTel Easy Savings Plan for Business Discount percentages apply to the message toll portion of the call and to the Operator Assisted Services Charges if applicable These Discounts are applicable to the CenturyTel Easy Savings Plan for Business only and do not apply to any other CenturyTel offered intraLATA plan These discounts will include monthly usage including service charges and surcharges for customer dialed direct station to station customer dialed calling card station to station operator assisted station to station operator assisted calling card station to station and person to person calls that are carrie
361. labama Section 10 Original Page 31 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 2 Conditions Cont d p Digital ISDN Single Line Service Cont d 1 Business Customer Usage Options All voice switched data calls will be charged as measured or block of time rate the customer must choose one option a Measured Rate voice switched data calls will be charged as follows originating voice switched data calls terminating within the local calling area usage rates as specified in Section S10 4 5 will apply originating voice switched data long distance calls rates as specified in Section S18 will apply in lieu of usage rates as specified in Section S10 4 5 b Block of Time voice switched data calls will be charged as follows 400 hours applies to originating voice switched data calls terminating within the local calling area Overtime will be charged at 025 per minute per B channel for originating voice switched data calls Long distance calls will be charged rates specified in Section S18 in lieu of usage rates specified in Section S10 4 5 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 32 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 2 Conditions Cont d p Digital ISDN Single Line Service Cont d 2 H
362. labama The spacing between adjacent vertical grid lines and between horizontal grid lines represents a distance of one coordinate unit This unit is the square root of 0 1 expressed in airline miles A vertical V anda horizontal H coordinate is computed for each rate center from its latitude and longitude location by use of appropriate map projection equations These rate centers and their V and H coordinates are shown in S18 5 c following A pair of V H coordinates locates a rate center for determining airline mileages at a particular intersection of an established vertical grid line with an established horizontal grid line The distance between any two rate centers is the airline mileage computed as explained in S18 4 b following 2 For long distance message telecommunications service the rate center for a point not listed in this section is the rate center for the central office to which the point is assigned for long distance telecommunications rate purposes where the point is not assigned to a central office the rate center is the location of the point Se Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 16 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d b Determination of Airline Mileages 1 To determine the rate distance between any two rate centers proceed as follows a
363. lation Charge 7 4 8 Return Check Charge 8 4 9 Special Network Termination Equipment 8 4 10 Installation of Network Interface Device 9 4 11 Link Up Alabama 10 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 4 Original Page 1 SERVICE CHARGES 4 1 Definitions 4 1 1 Service Charges a A service charge consists of one or more of the following charges for work required due to customer request The charges below are separately established in order to provide a reasonable basis for an equitable recovery of the costs incurred in the required operations 1 Network Access Establishment and Change Applicable for receiving recording and processing a customer s order for installations moves or changes The network access charge varies according to the type of activity involved When an order for service contains more than one activity the highest network access charge will apply Network access charges are classified as network access establishment and network access change 2 Premises Visit Applicable for a required trip to customer s premises in connection with establishment of service or rearrangement of service 3 Central Office Line Connection Work Work associated with testing and connecting the line within the central office and extending the line from the serving central office to the customer s premises Includes but is not limited to cent
364. lent Intent 0 S2 4 maented LIStnga i oa AEA eed at S6 8 Initial Service Period Sein e a aaa a aaa eaa aa S2 12 Installation Charges mortie nine aaa ata aaan inaa ara S4 Installation of Network Interface Device eccess S4 9 Late Payment Charge cccccecececeaeeneeeeeeeeeeeeaaaaeeeeeeeeeeeaea S2 24 Liability of the Company cccceeeeeeeeeeeeeeeeeeeaeaaeeeeeeeeeeeeaea S2 34 Limitations and Use of Service cceceeeeeeeeenteeeeeeeeeeeeeaee S2 1 Limited Communications ccccceceeeeeeeeeeeeeeeeaeeaeeeeeeeeeeeeaes S2 3 Line Volume Plan 0 cccececcceeeeeeeeeeeeeeaaeeeeeeaaeeeeeeaaeeeeeea 3 45 Listing Directory oeieo e e a dete rseduabetion de deestae dees S6 Local Calling Ar aS ccceceeeceeeeeeeeeeeeeeeeeeeeeeeeeaaaaeteeeeeeeeeaea 3 13 Local EXC6ptiOns aoon acai ected ees A E teeta eeeey S3 6 Local Operator Verification Interruption Service a se S3 21 Local Taxes and Fees Provision Of ccecaseceeeeeeeeeeeeeeees S2 21 Long Distance Message Telecommunications Service S18 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Index 2nd Revised Index Page 5 INDEX Subject Section Page No Maintenance and RepairS cceeeceee caeeeeeeeaneeeeeeaaeeeeeeaaeeeeeed S2 14 Maintenance Service Charge ccccceeceeeeeeeeeeeeaeeeeeeeeeeeeeeaea S
365. lephone Company within two working days following the verbal request If the written order is not received within two working days all applicable rates and charges accumulated to date to provision TSP System service become immediately due and payable and the requested TSP priority is revoked The customer must request and justify revalidation of all priority level assignments at least every two years as required by the TSP Program Office Additionally the NCS Manual 3 1 1 Telecommunications Service Priority TSP System for National Security Emergency Preparedness NSEP Service User Manual dated May 5 2000 prescribes specific conditions which warrant TSP Treatment and related procedures 13 9 6 Obligations of the Telephone Company a The Telephone Company will allocate resources to ensure best efforts to provide National Security Emergency Preparedness NSEP services by the time required The Telephone Company will work TSP System services in the order of their priority level assignments The priority sequence is as follows Restore TSP services assigned restoration priority 1 Provision TSP services assigned restoration priority E Restore TSP services assigned restoration priority 2 3 4 or 5 and Provision TSP services assigned provisioning priority 1 2 3 4 or 5 Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 2nd Revised Page 3
366. lexible report query or tally as a function by itself or may choose to perform other system functions once the report request is made This feature of the report function keeps customers from having to wait on line for reports to be processed Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 4 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 3 Centrex Customer Moves and Changes CMAC Cont d 12 3 3 Regulations a Centrex CMAC will be furnished only from offices that are technically capable of and equipped for providing the service Customers will have 24 hour dial up access to the CMAC system except when restricted during maintenance windows On occasion customers may receive a busy condition Customers will have up to two 2 hours per dial in session at a time on the CMAC system However after a period of inactivity the Company will discontinue the transmission The CMAC system will provide the customer a disconnect warning prior to disconnect Some of the lines in a customer s Centrex system cannot or should not be rearranged The Company will specify unchangeable lines Unchangeable lines may be rearranged by the Telephone Company and applicable Service Charges shall apply All normal or emergency functions of the central office switch processor will have priority over execution of CMAC requests The Company assumes no
367. lines and hunt groups that meets the communications needs of the business as well as choosing services from within the offered Centrex CustoPAK package for each line or hunt group Centrex CustoPAK is available only where technically feasible CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 79 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 2 Conditions a Service Options Basic Standard Services Services included with a Centrex CustoPAK service line Assume Dial 9 Call Transfer All Calls Call Hold Consultation Hold Direct Inward Dial DID Direct Outward Dial DOD Distinctive Ringing Inside Outside Ringing Intercom Dialing Three Way Calling Touch Tone Selectable Standard Services Services listed in this section are available for each Centrex CustoPAK line at no additional charge A customer may customize his service by selecting as many of the following services as desired for each individual Centrex CustoPAK line Automatic Callback within system only Call Forwarding Busy Call Forwarding No Answer Call Forwarding Variable All Calls Call Restrictions 8 Options No Call restrictions Call Restriction One Call Restriction Two Call Restriction Three Call Restriction Four Call Restriction Five Call Restriction Six Call Restriction
368. list are furnished subject to the rates and regulations applying in the foreign central office from which the customer is served 9 2 2 Rates and Charges a The rate for foreign central office service is the monthly rate for the class of service desired plus a foreign central office mileage charge of 5 00 per month per quarter mile or fraction thereof for the distance airline measurement between the central office from which the customer would normally be served and foreign central office i e the central office from which the customer desired to be served In addition the customer is charged any extra line mileage which would apply for connection with the central office from which service normally would be rendered CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Contents Page 1 DIGITAL NETWORK SERVICES TABLE OF CONTENTS 10 1 Digital Channel Service 1 10 1 1 General 1 10 1 2 Digital Architecture 2 10 1 3 Definitions 3 10 1 4 Regulations 5 10 1 5 Application of Rates 9 1 S10 1 6 Rates and Charges 1 S10 2 Switched Data Service 17 10 2 1 General 17 10 2 2 Description 17 10 2 3 Definitions 19 10 2 4 Regulations 20 10 2 5 Application of Rates 22 10 2 6 Rates and Charges 23 10 3 Reserved for Future Use 25 10 4 Digital ISDN Single Line Service 26 10 4 1 General 26 10 4 2 Conditions 26 10 4 3 Single Line Featur
369. ll A Directory Assistance Service Charge includes Directory Assistance Call Completion 3 99 I B When the customer requests directory assistance by dialing 0 where the customer has the technical capability to direct dial Directory Assistance the following operator surcharge applies in addition to the Directory Assistance Service Charge Per local directory assistance 0 dialed call 0 40 Per long distance and national Directory Assistance 0 dialed call 0 60 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 3 1st Revised Page 23 LOCAL EXCHANGE SERVICE 3 10 Directory Assistance Service Cont d This page is Reserved for Future Use C CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 3 1st Revised Page 24 LOCAL EXCHANGE SERVICE 3 10 Directory Assistance Service Cont d This page is Reserved for Future Use C CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Section 3 3rd Revised Page 25 LOCAL EXCHANGE SERVICE 3 10 Directory Assistance Service Cont d This page is Reserved for Future Use C CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 10 14 13 Section 3 2 Revised Page 26 Cancels 1st Revised Page
370. ll Waiting for one call Call Waiting Dial This feature provides the ability for originating Main Stations to invoke call waiting service on selected intra group calls by dialing an access code followed by the extension number of the called station This differs from Call Waiting Originating in that the call wait tone activation is selective rather than automatic on all calls Call Waiting Originating This feature allows the party making the call to activate Call Waiting on a busy line at completion of dialing on a per call basis Call Waiting Terminating Informs a busy Main Station Line when the Main Station Line is so equipped that an incoming call is waiting burst of tone and permits holding the connection while answering the new call and return to the original connection This can be on all calls or inter business group calls only Consultation Hold This feature allows the initiator of a three way call or transfer to speak privately with the third party before completing the connection CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 30 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d b Feature Package 1000 Cont d Directory Number Hunting This feature activates hunting when any of the directory numbers of the individual lines
371. lling features offered by the Company and unlimited long distance calling provided by CenturyTel Long Distance LLC Terms and Conditions Business customers with 1 10 lines will be eligible for discounted unlimited calling services Additional lines of Unlimited Local and Long Distance calling up to a maximum of ten 10 lines may be added plus all other applicable monthly service charges Metered measured line services PBX Key or Centrex accounts are not eligible for Business Unlimited The customer must subscribe to the CenturyTel Long Distance LLC Basic Business Unlimited Long Distance Bundle plan This plan is for typical domestic voice usage only and cannot be used for any purpose inconsistent with typical domestic voice usage If usage under this plan is not consistent with typical domestic voice usage as determined in the Company s sole discretion the Company reserves the right to move customer to an alternative plan or may suspend restrict or cancel customer s service Monthly Rates The following rates apply in addition to the monthly rates applicable for companion long distance service Primary Access Line Each Additional Charge Access Line Charge 40 00 40 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 31 12 Section 13 1st Revised Page 63 1 Cancels Original Page 63 1 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Ser
372. made to the Company concerning the subscriber s N11 service Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 11 Original Page 4 N11 ABGREVIATED DIALING CODES 11 2 Terms and Conditions Cont d j N11 will be provided under the following conditions Cont d 6 The Company will provide both oral and written notification when a N11 subscriber s service unreasonably interferes with or impairs other services rendered to the public by the Company or by other subscribers of N11 The Company reserves the right once notification is made to institute protective measures up to and including termination at any time and without further notice The Company may take protective measures when the N11 subscriber makes no modification or is unwilling to accept modification in method of operation or continues to cause service impairments The following conditions apply if the N11 subscriber provides a pre recorded announcement 1 2 The N11 subscriber will provide the announcements The Company will provide only delivery of the call The provision of access to the N11 network by the Company for the transmission of announcements or recorded program services is subject to the availability of such facilities and the requirements of the local exchange network The N11 subscriber assumes all financial responsibility for all costs involved in providing announc
373. mary directory listing nonpublished nonlisted available at tariffed charges 8 Access to Directory Assistance 9 Toll blocking usage sensitive services blocking tariff charges applicable 10 Call Waiting Caller ID and Call Forwarding included Customers who are unable to pay the required charges to maintain their present service may activate a PLTS plan but may be required to agree to a repayment plan for their current charges New customers who do not qualify for service due to a poor credit history may subscribe to PLTS The monthly rate for PLTS shall be in addition to any surcharges and fees established or authorized by a government entity including but not limited to 911 subscriber line charge sales tax and municipal fees Subscribers to PLTS are required to have mandatory toll blocking and usage sensitive blocking placed on their telephone line It is the customer s responsibility to not make or receive calls except for Directory Assistance for which additional charges are billed to the customer s telephone number After the first three directory assistance calls tariffed rates for directory assistance will apply Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 2nd Revised Page 62 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 8 Prepaid Local Telephone Service Cont d F The Company may disconnect P
374. mentation of a customer order for a change in service arrangement Long Distance Message Telecommunications Service furnished at a subscriber s request when WATS is interrupted is charged for at the Long Distance Message Telecommunications Service rates specified in Section S18 of this Price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 19 Original Page 20 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 15 Reserved for Future Use 19 5 16 Directory Listing Directory Listing may be provided for Toll Free Dialing Service at rates applicable for additional business listings as covered in Section S6 of this Price list 19 5 17 Connection Arrangements Connecting arrangements may be used with customer provided voice transmitting and or receiving equipment which is used in conjunction with a network control signaling unit 19 5 18 Data Access Arrangements Data access arrangements for connection of customer provided data transmitting and receiving equipment are permitted 19 5 19 Reserved for Future Use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 20 Original Contents Page 1 20 1 20 2 20 3 20 4 PRIVATE LINE SERVICE AND CHANNELS TABLE OF CONTENTS Interexchange Private Line Service S20 1 1 Concurrence for Certain
375. mer Owned Pay Telephone COPT Coin Line Service is a coin voice grade exchange line that provides switch based dial tone first DTF coin line functionalities for customer owned pay telephones COPT Coin Line Service is provided at the request of a COPT provider that provides pay telephone service with switch based coin line functionalities to the public on a resale basis A COPT Coin Line subscriber must use a separate COPT Coin Line for each pay telephone instrument installed and will be billed the price listed rate for each line Off premise extensions to a COPT Coin Line are not permitted Where COPT Coin Line Service is provided any type or grade of residence or business service offered regularly at that location may also be furnished provided such residence or business service is confined to locations solely for use by the particular establishment The carriage and completion of local messages are provided by the Company The Company shall not be liable for shortages of coins deposited and or collected from the COPT Coin Line subscriber s equipment The Company shall not be liable for end user fraud associated with failure of the subscriber s equipment to perform COPT Coin Line Service will be suspended at a reduced rate COPT Coin Line Service will be provided from central offices where facilities are available COPT Coin Line Service will be provisioned where technically and economically feasible Effective 02 01 07 Ce
376. mits the customer to redial automatically the last number dialed If the called line is found to be busy a thirty 30 minute queuing process begins The customer is then given an indication that the network will attempt to set up the call when the called line is idle The network periodically tests the busy idle status of the called line until both lines are found idle the customer cancels the request or the queuing process expires If both lines are found to be idle the calling party is alerted with a distinctive ring signifying that the call can now be completed This service is offered on a monthly basis per line or on a demand basis per occurrence The customer must contact the Telephone Company to activate Automatic Busy Redial on the line for a monthly flat rate To utilize Busy Redial 66 on a demand basis the customer activates this service by dialing a code provided by the Telephone Company and the per occurrence rate will apply each time the service is activated Access to the demand based service will be removed from the customer s line upon request at no charge Call Return 69 allows a customer to automatically return the last incoming call whether it is answered or not Upon activation of the feature the number of the most recent party who called is announced if it is available and the delivery has not been cancelled To return the call the customer dials 1 and the number is dialed automatically If the called line is found to be b
377. mpairment that prevents telephone voice communication The customer uses a Text Telephone TT or other non voice equipment for telecommunications The customer makes written application to the Company for the reduced MTS rates The customer designates to the Company one and only one telephone number associated with that customer s service and telecommunications device Reduced rates apply only to calls originated from this telephone number The reduced rates specified in d following apply for all calls originated from the designated telephone number The customer uses the Alabama Relay Center which permits hearing and or speech impaired customers to use a Text Telephone TT to exchange telephone messages with voice customers and vice versa CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 7 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d a Service Between Land Wire Telephones Cont d 6 Rates for Hearing or Speech Impaired Persons or users of the Alabama Relay Center Cont d b Rates for certain MTS calls are reduced for an agency or business that assists hearing or speech impaired persons under the following conditions 1 The agency or business provides non voice telecommunications equipment TT solely for the use of hearing or speech impaired persons or persons who communicate with h
378. mpany supplies the cable pair s to each point the following maintenance of service charges will apply Nonrecurring Charge a First 30 minutes 40 50 b Each additional 30 minutes 22 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 20 Original Page 11 20 4 PRIVATE LINE SERVICE AND CHANNELS 1 544 Megabit Service a General 1 This price list contains the regulations and rates applicable to 1 544 Megabits per second service 1 544 Mbps furnished for private line intraexchange communications 2 1 544 Mbps service provides for the simultaneous transmission of bipolar data signals at the rate of 1 544 Mbps over network facilities between customer locations within an exchange 3 The rates specified for 1 544 Mbps service contemplate the provision of a digital quality facility over existing exchange facilities compatible with this service If such facilities or changes to existing facilities are required to provide 1 544 Mbps service a charge based on the cost incurred will apply in addition to the rates for the service Regulations 1 Description of Service Service is furnished for the simultaneous transmission of bipolar data signals at the rate of 1 544 Mbps between two 2 points located in an exchange 2 Definitions 1 544 Access Line A 1 544 Access Line provides the transmission facilities between a customer designated
379. must be completed without the assistance of a Company operator except that a Company operator will 1 Reestablish a call which has been interrupted by cutoff or poor transmission after the called number has been reached or 2 Reach the called telephone number where facilities are not available for customer dial completion WATS is provided as either Outward WATS or 800 Service Inward WATS Combined and IntraLATA Outward WATS require a WATS access line arranged for outward calling only Combined 800 Service Inward WATS requires a WATS access line which is arranged for inward calling only The termination of 800 Service to an existing Outward WATS or Combined 800 Service telephone number is prohibited A WATS access line may also be provided over an IntraLATA High Capacity Channel Facility equipped with Outward WATS or 800 Service functionality See Section S20 of the Private Line Services Tariff for additional applicable charges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 19 Original Page 3 WIDE AREA TELECOMMUNICATION SERVICE 19 1 Regulations Cont d 19 1 1 General Cont d e The WATS access line or exchange line may terminate in one of the following 1 A connection to a network control signaling unit on the customer s premises 2 A connection to terminal equipment or a terminating system on the customer s premises 3 A connection
380. n the specified state boundary but is located within the specified LATA CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 51 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 13 LATA Configurations Cont d LATA Birmingham 476 No CenturyTel exchanges in this LATA EXCHANGES Alabaster Flatwood Ohatchee Albertville Fort Payne Oneonta Alexander City Fyffe Panola Aliceville Gadsden Parrish Gardendale Pell City Gaylesville Pennington Anniston Geraldine Phil Campbell Arab Goodwater Piedmont Aroney Gordo Pinson Ashland Graysville Pisgah Ashville Guin Ragland Attalla Guntersville Rainsville Berry Hackleburg Reform Bessemer Haleyville Rinehart Birmingham Hamilton Rockford Boaz Heflin Sand Rock Brilliant Henagar Snead Bryant Jacksonville Springville Butler Jasper Sulligent Calera Jemison Surfside Camp Hill Lecta Sylacauga Carbon Hill Leeds Talladega Carrollton Leesburg Thorsby Cedar Bluff Lincoln Trussville Centre Lineville Tuscaloosa Centreville Lisman Union Grove Chelsea Livingston Valley Head Childersburg Lynn Vernon Chulafinne Mentone Vincent Clanton Montevallo Wadley Collinsville Morgan City Walnut Grove Columbiana Morrisons Warrior Cordova Cross Wedowee Crossville Roads West Blockton Dadeville Moundville Whorton Delta Moulton Winfield Detroit Munford Woodland Dora Nauvoo York Double Springs Needham Ethelsville Oakman Euta
381. ncy certifies these conditions will be observed Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 15 Original Page 5 CONNECTIONS WITH CERTAIN FACILITIES AND OR EQUIPMENT OF OTHERS 15 1 Regulations Cont d 15 1 2 Recording of Two Way Telephone Conversations Cont d b A distinctive recorder tone that is repeated at intervals of Cont d 6 When used by the United States Nuclear Regulatory Commission of the Department of Energy with respect to the telephone systems located at its Operations Center for recording of two way telephone conversations 7 All parties to the telephone conversations must give their prior consent to the recording of the conversation and the prior consent must be obtained in writing or be part of and obtained at the start of the recording 15 2 Service Through Miscellaneous Common Carriers 15 2 1 Conditions a Only customers of Miscellaneous Common Carriers may be interconnected with the exchange and toll network facilities of the Telephone Company Contractual arrangements will be made between the Miscellaneous Common Carrier and the Telephone Company for the interchange of telephone traffic and are subject to the regulations rates and charges specified herein The Telephone Company will provide the necessary circuits to the point of connection which will be utilized to interconnect the facilities of th
382. nd Revised Page 9 LOCAL EXCHANGE SERVICE 3 2 Monthly Exchange Rates Cont d 3 2 3 Local Exceptions Cont d a Lifeline Assistance Contd 3 Rates and Charges a The Lifeline Assistance program adopted by the Alabama Public Service Commission provides for a total monthly credit to the local telephone service bill of qualified residential subscribers of one 1 federal credit plus one 1 company credit Monthly Credit Effective 08 01 12 Federal credit one credit per Lifeline service per month 9 25 Company credit one credit per Lifeline service per month 3 50 b All recurring and nonrecurring charges for any service ordered by the customer shall be billed at the price list rates CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 3 Original Page 10 LOCAL EXCHANGE SERVICE 3 2 Monthly Exchange Rates Cont d 3 2 4 Network Access Register Package a The Network Access Register NAR Package provides for exchange and long distance message network calling to and from Main Station and attendant positions of a CentraNet System The NAR Package provides for Flat Rate network access S 3 2 5 Rates and Charges a The Flat Rate NAR Package includes an unlimited number of dialed sent paid local calls b The rates shown are applicable whether the NAR Package is used for Inward Outward or Combination applications c The con
383. nd to end service Effective 10 07 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 1st Revised Page 63 Cancels Original Page 63 DIGITAL NETWORK SERVICES 10 7 Business Assist Cont d 10 7 5 Application of Rates Cont d g The Business Assist Facility is available under Term Payment Plans only for rate periods of 12 months 24 months or 36 months All elements of a Term Payment Plan will expire at the same time be coterminous 1 The customer may order additional Business Assist Facilities s during a Term Payment Plan period The expiration date of the additional capacity s will be the same expiration date as the original Term Payment Plan period 2 Business Assist Digital Channels are available on a month to month basis At the expiration date of the customer s selected Term Payment Plan period the customer may continue service under a new Term Payment Plan or on a month to month basis at the 12 month Term Payment Plan Rates for service under these options will be the current rates as specified in this price list In the event Business Assist is terminated by the customer prior to completion of the initial contract period the customer shall be liable for early termination charges calculated as follows 100 of any remaining any remaining charges associated with the 1st year of the contract term and 50 of any remaining amount for su
384. ndled in the normal manner If call forwarding all calls is activated it will override this feature VIP Alert This feature provides the user the ability to identify up to twelve numbers they want to receive a special notification when a call comes is received from one of the numbers A special ring short long short will be used to notify the user of a call from one of the numbers on their special list This feature will not work on a hunt group Pilot number Voice Messaging This feature allows the user to have busy and no answer calls forwarded to a voice messaging server to take a message if the caller chooses to leave one If the customer has Voice Messaging the Call Forwarding Busy and No Answer services are used for Voice Messaging programming purposes and are not available for forwarding to other locations Call Trace Allows the user to trace the number of the last calls received and have the number automatically reported to the telephone company CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 89 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 4 Rates Monthly Rate a Centrex CustoPAK Service Lines each 54 00 Basic Package Includes Assume Dial 9 Call Transfer All Calls Call Hold Consultation Hold Distinctive Ringing Inside Outside Ringing Direct Inward Dial
385. ng list When a call is received from a number on the screening list and if Selective Call Rejection is activated the call is forwarded to a recording If Selective Call Rejection is not activated the call is completed as usual Numbers may be added or deleted by the customer at any time Speed Dial This provides for the calling of a telephone number by dialing an abbreviated code The two 2 arrangements available are an eight number capacity 8 Number Speed Dial and a thirty number capacity 30 Number Speed Dial 3 Way Calling This service permits a customer to add a third party to an existing conversation This feature is offered on a monthly basis per line or on a demand basis per occurrence The customer must contact the Telephone Company to activate 3 Way Calling on the line for a monthly flat rate The per occurrence rate will apply each time 3 Way Calling is utilized on a demand basis Access to the demand based service will be removed from the customer s line upon request at no charge Toll Denial This service blocks access to the Long Distance Message Telecommunications Network either by direct or operator assistance This prevents the customer from dialing an operator for all purposes including emergencies assistance and the placing of toll calls The customer indemnifies and saves harmless the Telephone Company from any and all claims losses or damages caused by restriction of access to operator services Toll Deni
386. ng lines Cc Service Charges do not apply when Home Phone II replaces existing Local Exchange Service Service Charges do apply when Customers request a change from Home Phone II back to Local Exchange Service Residence Monthly Rate A Exchanges B Exchanges Home Phone II 28 95 38 95 The customer must subscribe to either CenturyLink Communications LLC Home Phone II Per Minute long distance plan or CenturyLink Communications LLC Home Phone II Unlimited long distance plan to qualify for this bundle If the customer subscribes to the CenturyLink Communications LLC Home Phone II Unlimited long distance plan then the customer will also receive unlimited Area Calling Service ACS at no additional charge See Home Phone II Section 13 15 15 4 for listing of A and B Exchanges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 12 05 14 Section 13 Original Page 63 14 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 15 Home Phone II 4 A and B Exchanges A Exchanges Abbeville Dozier Headland Ozark Andalusia Echo Luverne Red Level Ariton Enterprise McKenzie Samson Banks Forest Home Midland City Scottsboro Brantley Geneva New Brockton Section Brundidge Georgiana Newton Slocomb Daleville Greenville Newville Wicksburg Dothan Hartford Opp B Exchanges Clio Elba Kinston Skyline Columbia Gantt Loui
387. ng on the host central office equipment 1 Analog Centrex Service Basic Service Features Automatic Identification of Outward Dial AIOD Common Recorded Announcement on Intercept Direct Inward Dialing Direct Outward Dialing DID DOD Distinctive Ringing Station to Station Calling and Touch Call 2 Digital ISDN Centrex Service Basic Operating Features Direct Inward Dialing Direct Outward Dialing DID DOD Automatic Identification of Outward Dial AIOD Distinctive Ringing Touch Call Station to Station Calling and Incoming Calling Number Identification Delivery 3 Centrex Feature Package 1000 Call Alternation Call Forward All Busy No Answer Fixed Variable Call Hold Call Pick Up Extended Direct and Group Call Transfer all types Call Waiting Dial Call Waiting Originating Call Waiting Terminating Cancel Consultation Hold Hunting Pilot Number Directory Number and Secretarial Last Number Redial Speed Call Short List Individual Station Restriction Three Way Calling and Toll Code Restriction Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 17 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 3 Features Cont d a Analog or Digital ISDN Centrex Service offers Cont d 4 Centrex Feature Package 2000 Feature Package
388. nge is placed in a Rate Group on the basis of the number of Company main stations and PBX trunks within the local calling area A local calling area is an area within which the customers or other authorized users of an exchange are entitled to connections with other customers or authorized users without payment of a toll charge A local calling area can include stations of other telephone companies When the number of Company main stations and PBX trunks in the local calling area of an exchange exceeds or falls below the group base and such Company station count position continues for four 4 consecutive months the Company will file revised price lists for the Commission s approval to move the exchange into the proper rate group When the Company requests that an exchange be moved from one Rate Group to another notice of the proposed rates will be given to the customers affected at least thirty 80 days prior to the date such proposed rates are requested to become effective by one of the following means 1 By means of publication in a newspaper in general circulation in the area or 2 Bill insert or 3 Other notification by mail A bill insert explaining the new rates will be included in the customer s first monthly bill which reflects the new rates Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 37 GENERAL REGULATIONS 2 7 Custome
389. nk General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 62 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d SISGESRE 12 4 5 Rates and Charges Cont d a Nonrecurring Cont d 3 Date Base Changes Cont d Nonrecurring Charge c Minor Software Change 25 00 Change Subgroup Hunt Groups ACD Hunt Group Simulated Facility Group NAR Queuing Groups Night Answer UNA PNA Paging Public Address Code Calling Conference Calling 6 8 12 16 18 24 Ports Remote Access Directory Number 10 Authorization Code Validation O 11 Music On Hold Access 12 Dictation Link Access 13 Standard Recording 14 Extended Pick Up Code 15 Executive Busy Override 16 Add Line Features 0007 2 OVO Nose Additional minor change charge for each recording queuing and station change If an existing customer adds additional NARs this charge will apply Additional minor change charge for each trunk group Additional minor change charge for each PNA number zone area Additional minor change charge for each area Additional minor change charge for each authorization code Additional minor change charge for every two 2 codes Additional minor change charge to add toll control Data Base Additions or Changes not listed in this price list will be charged a rate of 50 00 per hour or fraction thereo
390. nnection with PBX service include the following 1 Automatic Access Line A central office line that provides communications capacity between the serving central office and multiline communications switching equipment normally located on the customer s premises that is arranged in such a manner that the station user has no control over which access line is connected to the station or other equipment for incoming or outgoing calls 2 Tie Line A circuit connecting private branch exchange switchboard CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 12 DEFINITION OF TERMS PRIVATE LINE SERVICE As opposed to exchange service this refers to channels furnished to a customer for direct communication between various points without access to the Company s exchange switching network PRIVATE RIGHT OF WAY A facility route granted to the Company on or over private property PROTECTOR A point of connection between inside wire and outside wire PUBLIC TELEPHONE a An exchange station installed on the Company s initiative or at the Company s option at a location chosen or accepted as suitable and necessary for furnishing service to the general public 1 Coin Public Telephone A public telephone equipped with coin collecting device into which all payments for the use of the telephone are deposited prior to prepayment or at post payment the
391. nnel A channel used to carry digitized voice and data information at a speed of 64 Kbps Basic Rate Interface BRI BRI supports two 2 64 Kilobits per second Kbps B Channels and one 16 Kbps D Channel 2B D Clear Channel Capability The capability to transport 64 Kbps over a channel with no constraint on the quantity or on the sequence of bits Channel The electrical path provided by the Company between two or more terminating points for the transmission of information or intelligence D Channel Delta Channel A communications path that operates at 16 Kbps in support of network control signals and 9 6 Kbps X 25 packet data D Packet A service which permits a customer to use a D Channel for packet switched data Utilizes 9 6 of the 16 Kbps on BRI ISDN D Channel and allows for more than one data device Digital ISDN BRI Centrex Centrex Service provided by ISDN BRI Integrated Services Digital Network ISDN A set of standards which enable end to end digital transmission access integration and established standardization of points of interconnection over a single access line End to end digital transmission eliminates the necessity for voice band modems that use analog processing techniques Access integration refers to utilizing a single ISDN line whereby an end user over one line can access a wide variety of user information services such as voice circuit switched data and packet switched data CenturyTel of Southern
392. not Upon activation of the feature the number of the most recent party who called is announced if it is available and the delivery has not been cancelled To return the call the customer dials 1 and the number is dialed automatically If the called line is found to be busy a 30 minute queuing process begins The customer is given an indication that the network will attempt to set up the call when the called line is idle The network periodically tests the busy idle status of both parties until both lines are found idle the customer cancels the request or the queuing process expires If both lines are found to be idle the called party is alerted with a distinctive ring signifying that the call may now be completed Call Block This feature allows a customer to block incoming calls from a maximum of twelve 12 telephone numbers The customer also can block incoming calls placed from the last calling number even if the number is unknown to the customer Blocked calls are routed to a recorded announcement which specifies that the called party is not accepting calls CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 36 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d e Centrex CCLASS Cont d Special Call Acceptance This feature allows a customer to
393. nswer Supervision will be provided for use with PTAS to assist in determining when billing for a specific call should commence Nonrecurring Monthly Charge Rate Per Access Line 7 75 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Page 12 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 7 Public Telephone Access Line for Institutional Service Providers ISPs a General 1 Public Telephone Access Lines for Institutional Service Providers ISPs is an exchange line service specifically provided for telecommunications use at an institution for use by inmates in making collect only calls 2 This service does not apply to telephones located outside the confines of the facility i e administrative areas guards break rooms lounges etc b Definitions For the purposes of this price list the following definitions are applicable 1 Administrator The executive officer or person designated by the executive officer of the institution 2 Customer The billed party 3 Institution An institution is any type of confinement correctional facility i e prisons jails work farms detention centers etc 4 Institutional Service Provider ISP An entity which provides coinless telephone service for the exclusive use of inmates within the confines of a penal correction
394. nturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 11 Original Page 1 N11 ABGREVIATED DIALING CODES 11 1 Description a Abbreviated dialing codes enable callers to connect to a location in the phone network that otherwise would be accessible only via a seven or ten digit telephone number The network must be pre programmed to translate the three digit code into the appropriate seven or ten digit telephone number and route the call accordingly For N11 codes the first digit can be any digit other than 1 or O and the last two digits are both 1 b The following N11 abbreviated dialing codes were assigned for specific uses by FCC Decision Nos 97 51 and 00 256 issued in CC Docket 92 105 211 Community Information and Referral Services 311 Non Emergency Governmental Services 511 Traffic and Transportation Information 711 Telecommunications Relay Service 811 One Call Notification Systems 11 2 Terms and Conditions a The offering of these abbreviated dialing codes can be delivered via regular exchange access lines by individual business line residential line PBX trunks etc b Access to these abbreviated dialing codes is not available through the following dialing arrangements 1 0 0 credit card third party billing collect calls 101XXXX Operator assisted calls will not be completed CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price Li
395. nturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 48 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d g Optional System Features Cont d Limited Automatic Call Distribution This option allows incoming trunk calls to be directed to and distributed among a select group of stations using distributive hunting Music on Hold This feature provides access to a common music source for use with call hold transfer park and queuing features Paging Public Address Access This feature provides a central office interface to a customer premises for paging and or public address Pilot Number of Hunt Groups A directory number used to access a hunt group No associated cable pair required Preferential Hunting Permits a prehunt over a subset or preferential group of main stations before hunting through the entire multiline hunt group The hunt through the group may be a regular or a circular hunt Each main station may have its own preferential group or list Priority Queuing This feature permits a station user remaining off hook to queue for a facility to obtain a line ahead of another station user queuing for a facility that goes on hook CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective
396. nturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 7 Original Page 16 COIN TELEPHONE SERVICE 7 5 Customer Owned Pay Telephone COPT Coin Line Service Cont d S7 5 2 Features a Service is provided in equal access Stored Program Control SPC central offices where coin line control equipment is available Service is provided on a one way or two way basis at the customer s option Coin signaling including coin collect and coin return is provided by the network Coin collect identifies when a call is completed Coin return occurs when a no answer or busy signal is encountered The following features are included in the COPT line rate at no additional charge when a customer orders COPT service Answer Supervision is the line side functionality that provides an electrical signal to the calling end of a switched telephone connection when the called line goes off hook which determines when billing for a specific call should commence Billed Number Screening provides for the automatic blocking of third number billing collect billing or both to the COPT line Selective Class of Call Screening alerts operator services systems live or mechanical that a call is originating from a COPT line which may require special handling and billing treatment Touch Calling Service provides the capability to receive standard DTMF signaling on a COPT access line 976 1 976 and 1 900 Bl
397. ny time by dialing the Cancel Call Waiting Code 70 Canceling the Call Waiting Feature is good for only one 1 call and must be repeated for each call the user does not wish to be interrupted by the call waiting tone Dial Call Waiting Originating When a user calls another member of the Centrex CustoPAK group and reaches a busy signal the user can dial a code 54 to send a call waiting tone to the called line The called line upon hearing the tones can terminate the call in progress place the call in progress on hold or disregard the call waiting tone This feature can be activated or deactivated by the user Call Pick Up Directed This feature enables a user to answer pick up calls directed to any other line within the Centrex CustoPAK group by dialing a code 18 and the number of the ringing line even if the user and the ringing line are not in the same call pick up group If more than one user tries to pick up the call only the first user will receive the call and the others will receive a busy tone to identify the call was answered Call Pick Up Group This feature allows the user to answer pick up any call directed to any other line within the user s Pick Up Group simply by dialing a Call Pick Up Code 17 Hunting Series and or Multi line only Hunting allows the customer to eliminate busy signals and increase the Company s accessibility by expanding call coverage Hunting begins with a call to a Lead number or
398. ocedures set forth in S2 of this price list for failure to make full payment for the Telephone Company s services provided under this price list 13 14 6 Rate and Charge Regulations a Any change to the customer s preselected telephone number to which client s telephone calls are redirected as described in Section S13 14 3a 1 2 and 3 of this price list will incur applicable service charges The ESP Bill Option as defined in Section 13 14 4a of this section of the price list may only be exercised by a customer who is planning to utilize the services found in this section of the price list to offer an enhanced service Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 2nd Revised Page 53 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 7 Rates and Charges Automatic Access Line Line Rate Call Forwarding Busy Line Fixed Per Line Arranged Call Forwarding Busy No Answer Fixed Per Line Arranged Call Forwarding No Answer Fixed Per Line Arranged Centrex Line Line Rate Customer Controllable Ringing Per Line Arranged Data Link Termination per Data Link Arranged Monthly Rate Refer to Section S3 2 for applicable rate 1 31 1 25 kk 1 00 250 00 Nonrecurring charges are as found in Section S4 of this price list Nonrec
399. ocking provides screening information to the operator assisted sent paid credit card or third number calls from being billed to the COPT line Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 7 Original Page 17 COIN TELEPHONE SERVICE S7 5 Customer Owned Pay Telephone COPT Coin Line Service Cont d 7 5 2 Features Contd e f Reserved for Future Use Reserved for Future Use Standard recorded announcements used for calls from the Company s Public Telephone Service pay telephones are used for calls that originate from a COPT Coin Line All 0 local calls are handled by the Company s operator services system All 0 0 and 1 intraLATA and interLATA calls are routed to the presubscribed carrier selected by the customer who has the required coin signaling capabilities i e coin recognition coin control etc to complete the call All direct dialed interLATA and international 1 101XXXX 1 011 calls will be forwarded to the presubscribed carrier selected by the customer who has the required coin signaling capabilities i e coin recognition coin control etc to complete the call Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 7 Original Page 18 COIN TELEPHONE SERVICE 7 5 Customer Owned Pay Telephone COPT Coin Line Service Cont d 7 5 3
400. od for all services offered in this price list is one 1 month commencing with the date of installation of the service For services furnished with initial service periods exceeding one month the applicable initial service period is the number of months indicated in parenthesis following the basic termination charge listed in that section of this price list containing the service offered The initial service period relates to each applicable unit of service either on the initial or subsequent installation 2 3 7 Floor Space Electric Power and Operating at the Customers Premises a The customer is responsible for the provision and maintenance at his expense of all suitable space and floor arrangements including but not limited to adequate lighting proper relative humidity and temperature control required on his premises for communication facilities provided by the Company in connection with services furnished to the customer by the Company Any power outlets and commercial power required for the operation of such facilities shall be provided by and at the expense of the customer Except as may be specified elsewhere in this price list all operating required for the use of communications facilities provided by the Company at the customer s premises will be performed at the expense of the customer and must conform with the operating practices and procedures of the Company to maintain a proper standard of service Effective 02 0
401. ogi tn dane vi ail ine A 13 60 Galler ID PIUS sn ciated nti ned ave 13 60 Cancellation of Service for CauUSe ccccceeceeeeeeeeeeeeeeaeaaeeees S2 4 Caption stings seein dn ene Aen S6 9 Centrex Digital ISDN Centrex Service i n 12 5 CenturyLink Line Volume Plan ccceceeeeeeeeeteeeees S3 45 Change Business Service to Residence Service S2 10 Residence Service to Business Service S2 10 Change Charge esmais erate a aaa e aaa aiana S4 3 Channels for Piped Music SystemS n S20 5 Channels for Program Transmission a se eeren S20 7 Charges Applicable Under Special Conditions 08 S5 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 22 15 Index 5th Revised Index Page 2 INDEX Subject Section Page No Charges for Unusual Installations c cccccesseeeeeeeeeeeeeeeeees S5 1 Special Types of Installation cccecceceeseeeeeeeeeeeeeeeeseeeeeeeeeaes S5 1 Temporary Installation eeeeceeeceeeeeeeeeeeeeeeeeseeeteeeseeeeeeeeeeeeeees S5 1 Choice Pac Business ccceceeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeeeeeaeaaeaees 13 22 Coin Telephone Service ecececeeceeeeeeeeeeeeeeeeaaeeteeeeeeeeeaeaaeaees S7 Classroom Communication Service eeeeeeeeeeeeeeeeeeeeeeeeaeeees S3 30 Company Facilities at Hazardous or Inaccessible Locations S2 14 Connecting Carriers Use of the Facilities
402. ole display which department is being called CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 43 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d g Optional System Features Cont d Attendant Predetermined Night Answer This feature activated by the attendant routes calls placed to the listed directory number to some predetermined station hunt group or station This feature also allows transfer of calls during commercial power failure Attendant Universal Night Answer When activated by attendant listed number calls are routed to this equipment Calls can then be answered by individual stations by dialing the associated feature code This feature also allows transfer of calls during commercial power failure Authorization Codes AC The AC feature allows the customer to define a set or sets of dialing privileges to associate an AC with each set and to use the AC to restrict the dialing privileges to authorized personnel The AC must be dialed before a call can be advanced A customer cannot have authorization codes with a different amount of digits Automatic Line This feature provides automatic placement of a call to a preselected DN when the call s origination is detected No dialing is required by the calling party to complete the call The ser
403. om outside the business customer group or from making any calls outside the business customer group Intercom calling and private facilities are accessible Fully restricted blocks calls to and from the attendant in addition to those from to outside the customer business group Three Way Calling This feature permits a station user using the Consultation Hold feature to put one party on hold reach a third party and bring all three parties together in a three way connection Toll Code Restriction This feature prevents customer designated stations from placing any chargeable calls Arrangements to deny access to Directory Assistance and or Public Announcement Services are not assured These features are intended to limit main station direct dialed outgoing calls but such calls may in certain circumstances be completed and will be charged for as specified in other sections of this price list Nonrecurring charges will be waived for customers subscribing to the 900 976 Toll Restriction Only Option Series 1000 Feature Package 2000 The features below are in addition to the Feature Package 1000 features Automatic Callback Automatic Callback permits a Main Station user who attempts an intercommunication call to a busy Main Station to be automatically connected to that line when both called and calling lines are subsequently idle CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effect
404. ome Residence Customer Usage Options All voice switched data calls will be charged as measured or flat rate the customer must choose one option a Measured Rate voice switched data calls will be charged as follows originating voice switched data calls terminating within the local calling area usage rates as specified in Section S10 4 5 will apply originating voice switched data long distance calls rates as specified in Section S18 will apply in lieu of usage rates as specified in Section S10 4 5 b Flat Rate unlimited voice switched data calls terminating within the local calling area originating voice switched data long distance calls rates as specified in Section S18 will apply in lieu of usage rates as specified in Section S10 4 5 q Digital ISDN Single Line Service is digital exchange service Each Packaged Service is associated with a digital local loop not with a channel A customer may order multiple Single Lines r B Channel and D Channel Configuration Each digital local loop is arranged with B Channel or D Channel configuration or both B Channel and D Channel configuration Digital ISDN Single Line Access is a service which terminates a digital local loop at the central office and permits access to the exchange network Only one 1 Digital ISDN Single Line access element is required for each digital local loop Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink
405. omer provided coin activated instruments must be capable of accepting nickels dimes and quarters and all local calls must be prepaid 8 Must be equipped to return the coins to the caller in the case of an incomplete call Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 7 Original Page 4 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 2 Responsibility of the Customer Cont d d The customer to this service shall be responsible for any and all toll charges billed in connection with the Public Telephone Access Service The customer is responsible for meeting all federal state and local statutes with respect to provision of customer provided telephones in accordance with all hearing impaired and handicapped person requirements The customer is responsible for insuring that customer provided telephones are installed in compliance with all Public Service Commission accepted telecommunications industry standards and the current National Electric Code and National Electric Safety Code The owner of a customer provided telephone must apply for and receive an operating certificate from the Public Service Commission before the Company connects a Public Telephone Access Line The certificate will be provided by the Public Service Commission on a company basis and not on an instrument by instrument
406. ompany Customers may order and utilize these client services in conjunction with their clients exchange access lines to provide enhanced services to their clients These client services are as follows 1 Call Forwarding Busy Line Fixed This service permanently activated provides clients the ability to redirect incoming calls to their home or business to the customer s preselected Automatic Access Line number Centrex line number or other line number of the customer at another location on a different premises when such incoming calls encounter a normal busy line condition Call Forwarding Busy Line No Answer Fixed This service permanently activated provides clients the ability to redirect incoming calls to their home or business to the customer s preselected Automatic Access Line number Centrex line number or other line number of the customer at another location on a different premises when such incoming calls encounter either a normal busy line condition or a no answer condition Call Forwarding No Answer Fixed This service permanently activated provides clients the ability to redirect incoming calls to their home or business to the customer s preselected Automatic Access Line number Centrex line number or other line number of the customer at another location on a different premises when such incoming calls encounter a no answer condition after a specific number of rings such number of rings to be specified when this servi
407. on Slocomb Daleville Greenville Newville Wicksburg Dothan Hartford Opp 2 B Exchanges Clio Elba Kinston Skyline Columbia Gantt Louisville Flat rate EAS charges if applicable are included in this rate The rate for CenturyTel Long Distance LLC d b a CenturyLink Long Distance Simple Choice Unlimited Long Distance plan applies in addition to this rate The monthly Simple Choice Unlimited rate will be discounted by 5 00 when customers also subscribe to the Company s High Speed Internet 1 5M or higher See Simple Choice Unlimited Section D 1 and D 2 for listing of A and B Exchanges This service is grandfathered to existing customers at existing locations CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 31 12 Section 13 1st Revised Page 63 6 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services This page is Reserved for Future Use Effective 04 20 12 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 Original Page 63 7 13 15 Packaged Services MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 13 Economy Pak Plus Lite A Description 1 Economy Pack Plus Lite Bundle is an optional enrollment plan that permits residence customers who subscribe to qualifying products and services to receive Local Exchange Service and additional features and services for a flat monthly rat
408. on or discontinuance of telephone service will remain applicable All charges due by the customer are payable at the Company s Business Office or at any agency duly authorized to receive such payments Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 21 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d 2 4 4 Allowance for Interruptions a Customers experiencing a service outage exceeding twenty four 24 hours will receive a credit allowance as provided in b following and a Service Performance Guarantee credit as provided in S2 4 6 following When the use of service or facilities furnished by the Company is interrupted due to any cause other than the negligence or willful act of the customer or the failure of the facilities provided by the customer a pro rata adjustment of the fixed monthly charges involved will be allowed for the service and facilities rendered useless and inoperative by reason of the interruption during the time said interruption continues in excess of twenty four 24 hours from the time it is reported to or detected by the Company except as otherwise specified in this price list For the purpose of administering this regulation every month is considered to have thirty 30 days 2 4 5 Provision for Certain Local Taxes and Fees a Rules Governing Charges for Local Taxation 1
409. on to be reached through a Miscellaneous Common Carrier attendant or a particular station department or office to be reached through a PBX or Centrex attendant CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 8 S1 DEFINITION OF TERMS LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE Cont d a The furnishing of facilities for telecommunication between stations Cont d 4 Station to Station Call A service whereby the person originating the call either dials the telephone number desired gives to the Company operator or gives to the communications assistant at the Alabama Relay Center the telephone number of the desired station Miscellaneous Common Carrier connecting circuit Centrex PBX or PBX station which is reached directly rather than through a PBX attendant or gives only the name and address under which such number is listed and does not specify a particular person to be reached nor a particular mobile station to be reached through a Miscellaneous Common Carrier attendant nor a particular station department or office to be reached through a PBX or Centrex attendant MAINTENANCE OF SERVICE CHARGE The charge for each visit by the Telephone Company to the premises of the customer or authorized user where the difficulty or trouble report results from the customer s inside wiring or from the use of equipment provided by the custom
410. onal Listing Charges Cont d 6 5 2 Rates a Additional Name Listings Monthly Rate 1 Business 2 50 2 Residence 2 25 Additional Line Matter 1 Business 2 50 2 Residence 2 25 6 6 Miscellaneous Listings S6 6 1 Reference Listings a Reference listings may be furnished to customers who change their names absorb other businesses or subdivide their business and have authority to continue the use of the old name and in other cases when in the judgment of the Company they are considered necessary and are not intended for advertising purposes Such listings are furnished at the regular rate for additional listings S6 6 2 Foreign Listings FLB FLR a Listings in the alphabetical section of the directory of an exchange other than that from which the customer is served are furnished at the regular rate for additional listings S6 6 3 Indented Listings a Indented listings are employed where a customer has more than one 1 listing for service under the same name at one or more locations An indented listing may be either a business listing or a residence listing where the name in the second listing would be a repetition of that in the first Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 6 Original Page 9 DIRECTORY LISTINGS S6 6 Miscellaneous Listings Cont d 6 6 4 Caption Listings a Listings may be indent
411. onality See Section S20 of the Private Line Services Tariff for applicable charges See 19 1 1 1 preceding CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 19 Original Page 15 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 7 Nonrecurring Access Line Charges Cont d Nonrecurring Charge b Nonrecurring charges specified in Section S4 of this Price list apply for WATS Cc Combined OUTWATS Carrier Change Charge 1 ForinterLATA portion of Combined Outward WATS Per Line 11 00 19 5 8 Reserved for Future Use For access lines provided over an intraLATA high capacity channel facility with WATS or 800 service functionality the only applicable nonrecurring charge specified in Section S4 of this Price list will be the Central Office Line Connection Charge Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 19 Original Page 16 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 9 Access Line Terminations The WATS access line may terminate in any of the arrangements listed in S19 1 1 e preceding 19 5 10 WATS Extensions The following charges apply for a WATS extension line a b Nonrecurring charges specified in Section S4 of this Price list Channel rates and charges as specified in S19 5 1
412. one Dire ctorieS ceceeceeceeeeeeeeeeeeeeeeteeeeeeeeeeeeees S2 34 Establishment and Furnishing of Service eseese S2 5 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Index 5th Revised Index Page 4 INDEX Subject Section Page No Establishment of Identity eee cc eeeeeeeeeeeeeaaeeeeeeaaeeeeeeaaee ees S2 2 Explanation Of TOMS saara A A ENSE S1 Explosive Atmosphere Service in ceceeeeeeeeeeeeeneeeeeeeeees S2 35 Extension Line Mileage See Provision for Circuits Connecting Stations Floor Space Electric Power and Operating at the Customer s Premises S2 12 Foreign Central Office Service eeceecceeeeeeeeeeeeeeeeaaeeteeeeeees S9 2 Foreign LISInG Senese aar r EA a e S6 8 Foreign Exchange Service cccccececeeeeeeeeeeeeeeeeeaeaaeeteeeeeees S9 1 Facility Relocation Cost Recovery Fee cceccccsseseeeeeeeeees S2 42 General Regulations cccceceeeecceeeeeeeeeeeeeaeaeeeeeeeeeeeeeaeaaeaees S2 CenturyTel Calling Services neeese rererere rennene S13 7 Choice Pac Business ccecceseeseeeeeeeeeeeeeeeaeceeeeaetaesaeeeeeeaeeaes 13 22 Flexible Packaging Residence 13 17 CenturyTel Dial DataLink Service n S3 27 Hazardous Locations Provision of Service 0 cceeeeeee S2 14 Impaired Hearing or Speech Equipment for S14 1 Impersonation of Another with Fraudu
413. one Il customers are not eligible for promotional offerings associated with the features included in the plan unless specifically provided for in a promotional offering Components of Home Phone II will be converted to ala carte rates for the remaining services if customers remove any of the qualifying services All terms and conditions specified elsewhere for the respective services features requested as part of this plan shall apply Services selected as part of this plan can only be provided where technically available and compatible with other services the customer may choose to order Home Phone Il cannot be combined with any other discounts unless otherwise specified CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 12 05 14 Section 13 Original Page 63 13 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 15 Home Phone Il 3 Rates and Charges a The monthly rate includes the Local Exchange Service flat rate EAS Touch Calling Service and features only All other recurring charges applicable to an access line apply to Home Phone II Among other things these include but are not limited to surcharges subscriber line charges and taxes Also the monthly rate does not include the recurring charges for the qualifying long distance plan b Service Charges as described in Section II apply for new and additional Home Phone II lines and moves of existi
414. onnection with twenty four 24 channels CyberDS1 does not provide the function of analog to digital or vice versa conversions and no service types can be specified on the DS1 CyberDS1 is comprised of a CyberDS1 Capacity component 1 The CyberDS1 Capacity will be at the rates and charges as specified in Section S10 6 6 of this Price list 2 CyberDS1 customers will have to select capacity in increments of twenty four 24 digital channels Customers will be offered CyberDS1 on a month to month basis or on a 12 24 or 36 month term commitment CyberDS1 may be provided from a foreign exchange to the customer s local exchange at the customer s request All rules and rates for Foreign Exchange Service in Section 9 are applicable 10 6 2 Digital Architecture a CyberDS1 differs in provisioning method and numbering format from end to end services These services will be available from the Company on a link partial channel basis rather than as an end to end service This architecture is intended to promote more efficient connectivity of analog and digital networks CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 54 DIGITAL NETWORK SERVICES 10 6 CyberDS1 Service Cont d 10 6 2 Digital Architecture Cont d b CyberDS1 will be available on a digital basis at the network interface on a customer s premises Both the Company
415. ons will be the current rates as specified in this price list Business Assist and other local services are offered on an end user basis only Use of such services for transmitting interexchange traffic that does not either originate or terminate at the customer premises is prohibited CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 58 DIGITAL NETWORK SERVICES 10 7 Business Assist Cont d 10 7 2 Digital Architecture a Business Assist provides a common line link between the customer and the local serving wire center End to end private line and exchange services may utilize this digital link to the customer s premise rather than the analog loop that might otherwise be provided This architecture is intended to promote more efficient connectivity of analog and digital networks b Business Assist will be available on a digital basis at the network interface on a customer s premises Traditional analog services can be provided on a digital basis to a customer s premises by the Company when a customer desires them encoded in a DS1 bit stream Under those conditions they will be provided as DSO channels by the Company Each digital channel provided will have an identity only as a time slot within a DS1 loop Both the Company and the customer have joint responsibilities to ensure the proper transmission of the provided services Norma
416. ont d 12 4 4 Definition of Features Cont d d Feature Package 3000 Cont d Off Hook Queuing When used with Automatic Route Selection ARS queuing is available on primary first choice routes in ARS patterns The text and announcement provided with the optional Recorded Announcement feature will be provided by the Company The music or music on queue will be provided by the customer This requires a voice grade channel between the central office and the customer provided music source and the optional Music On Hold feature This feature is only available with off hook queuing The customer must specify the length of time a call is held in the queue before being routed to a reorder tone Incoming tie lines have only Off hook queuing All main station lines must be equipped with the same type of queuing Off hook queuing must have either a recorded announcement or music The audio input is applied to incoming calls waiting in the attendant queue or in the UCD queue The customer must specify the length of time etc Remote Access to Features This feature allows authorized users to call in from the exchange network and gain access to a business group including all features associated with that group This also includes the Remote Activation of Call Forward function that allows customers to activate change or deactivate their Call Forwarding service from a remote location Ringback Queuing This feature permits a station use
417. ont d 1 The following feature matrices indicate the availability of each Cont d c Voice Packages Features MBKS Service Analog Digital 1000 BASIC 2000 DELUXE 3000 3000 DELUXE Feature Name CCLASS Call Alternation Flip Flop XXX XXX Call Forwarding XXX XXX Call Hold XXX XXX Call Pick Up XXX XXX Call Transfer XXX XXX Call Waiting XXX XxX Consultation Hold XXX XXX Dial Call Waiting XXX XxX Hunting XXX XX Last Number Redial XXX XXX Speed Calling 6 or 8 XXX XXX Station Restriction XXX XXX Three Way Calling XXX XXX Toll Restriction XXX XXX Call Park XxX XXX Automatic Callback XX XXX Data Line Security XX Saved Number Redial XX Circular Hunting XX XXX Uniform Call Distribution Hunting X X XXX Multiple Classes of Service X X XXX System Speed Call 30 XX XXX An analog telephone set connected through an appropriate ISDN terminal adapter to a Digital ISDN Centrex line must subscribe to analog Centrex voice feature packages not Digital ISDN CentraNet MBKS Service feature packages Not available on 5ESS CCLASS Package can be used with Analog or Digital Centrex Not available on DMS100 SER CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 23 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 3 Features Cont d b Feature Matrices Cont d
418. onth Contract 51 100 lines per line 32 35 101 200 lines per line 29 80 201 400 lines per line 29 30 The Applicable Network Access Register NAR rate as specified in Section S3 12 of this price list shall also apply Effective 10 14 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 1st Revised Page 67 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d C Digital ISDN Centrex Service Channel Capability 1 With each Digital ISDN Centrex Digital ISDN Centrex Service Line the customer has two 2 B channels and one 1 D channel The following options apply Monthly Rate a B Voice per line 4 00 b B Voice CSD per line 9 00 c D Packet per channel 5 00 d Feature Packages 1 Analog Centrex Service Feature Packages per analog service line or per digital service voice channel when MBKS does not apply Monthly Nonrecurring Rate Charge a Feature Package 1000 2 50 N A b Feature Package 2000 2 75 N A c Feature Package 3000 4 00 N A d Centrex Analog Digital CCLASS 2 25 Stations 5 00 N A 26 50 Stations 4 50 N A 51 Stations 4 00 N A e Maximum Total Charge for CCLASS Package per customer 400 00 N A f Attendant Feature Package 75 00 N A Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General C
419. onthly Rate per console 0 20 x Preferential Hunting Nonrecurring Charge N A Monthly Rate per line in hunt group 0 30 y Priority Queuing Nonrecurring Charge N A Monthly Rate per line in queue group 0 30 z Proprietary Set Interface Nonrecurring Charge N A Monthly Rate each 5 00 aa Recorded Announcement Custom Nonrecurring Charge 145 00 Monthly Rate per system 40 00 bb Speed Call Long List Additional Systems Nonrecurring Charge N A Monthly Rate per line 0 30 cc Station Message Detail Recording Nonrecurring Charge N A Monthly Rate per system 40 00 Required off hook queuing Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 74 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d e Optional Features Cont d 1 Centrex Cont d dd ee ff hh ii Stop Hunt Nonrecurring Charge Monthly Rate each Terminal Make Busy Nonrecurring Charge Monthly Rate each Tie Facility Access Nonrecurring Charge per termination Monthly Rate per termination T1 Access Nonrecurring Charge Monthly Rate per termination VIP Alert Nonrecurring Charge Monthly Rate per line WATS Access Nonrecurring Charge Monthly Rate per termination 800 877 888 Service Access Nonrecurring Charge Monthly Rat
420. or Billed Number Screening BNS on 1 49 lines Monthly Rate 1 Option A No Collect or Third Number Billing a Per billing line screened 2 00 2 Option B No Third Number Billing a Per billing line screened 2 00 3 Option C No Collect Billing a Per billing line screened 2 00 b The following monthly rates are applicable for Bulk Billed Number Screening BBNS on fifty 50 lines and above Monthly Rate 1 Option A No Collect or Third Number Billing a Per billing line screened 1 00 2 Option B No Third Number Billing a Per billing line screened 1 00 3 Option C No Collect Billing a Per billing line screened 1 00 Upon request Option B No Third Number Billing will be offered without charge for a period of six 6 months for cases in which the customer is receiving nuisance harassment type calls customer does not know the party making the calls No Nonrecurring Charges are associated with Billed Number Screening service Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 39 MISCELLANEOUS SERVICE ARRANGEMENTS 13 12 Selective Class of Call Screening SCCS 13 12 1 General a Selective Class of Call Screening SCCS is an optional service available to the Company s local exchange service customers and is offered on a per line or local trunk basis The service is offered to pr
421. or convert to the CenturyTel Local Calling Plans LATA Wide Plan service Should the existing customer opt to keep the current flat rate service he will continue to dial 1 to the expanded local calling areas and will be charged the applicable intraLATA toll rates for such calls b All new customers moving into the CenturyTel Local Calling Plans exchanges may choose one of the CenturyTel Local Calling Plans LATA Wide Plan options or subscribe to flat rate service Should the new customer subscribe to flat rate service he will dial 1 to the expanded local calling areas and will be charged the applicable intraLATA toll rates for such calls C The Plans are furnished only from central offices which have been arranged to provide these services and are available to individual business and residence and automatic access line customers d Services Basic Calling Plan is economy rate exchange service which provides measured rate calling only Community Plus Plan provides flat rate calling within the originating exchange and CenturyTel specified nearby exchanges with measured calling to all other exchanges within the LATA Grandfathered to existing customers at their present location Effective 11 01 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 1st Revised Page 33 LOCAL EXCHANGE SERVICE 3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d 1
422. ory Listings a The rates and regulations specified herein for directory listings apply only to the alphabetical section of the directory and the directory assistance records Listings are indented solely for the purpose of identifying customer s telephone numbers and as an aid to the use of the telephone service b The listing of customers either without charge or at the rate specified herein for additional listings in the alphabetical section of the directory does not contemplate special prominence of arrangement In accepting listings as requested by customers or prospective customers the Company will not be a party to controversies between customers as a result of the publication of such listings in its directories C Listings must conform to the Company s specification with respect to its directories The Company reserves the right to reject listings when in its judgment such listings would tend to delay or impede the use of the service d The Company reserves the right to limit the length of any listing to one line in the directory by use of abbreviations when in its judgment the clearness of the listing and the identification of the customer is not impaired thereby e Except as hereinafter provided only one listing is furnished without charge for each main service PBX system or Centrex system where a number of main services are provided on a rotary basis they are considered as one service If additional listings are required to prope
423. our own Centrex CustoPAK group by dialing a two digit code instead of having to dial the full seven 7 or ten 10 digit telephone number Centrex CustoPAK Selectable Services The following services may be selected at no charge by the customer and may be placed on any Line or Hunt Group of the customers choosing Automatic Call Back within system only When a Centrex CustoPAK user reaches a busy line within the Centrex CustoPAK group a code 52 may be dialed which allows the call to be connected when both lines are idle This feature is for use inside the Centrex CustoPAK group only and only one request at a time from a line is permitted The request will remain active for a period of time not to exceed 30 minutes unless it is deactivated by dialing a code 52 earlier by the originator Call Forwarding Busy A fixed feature provisioned by the telephone company using data provided by the customer to automatically route all incoming calls to another number either inside or outside the group or to Voice Messaging when the called line is busy Calls forwarded outside the Centrex CustoPAK group are subject to local and or long distance charges billed to the Centrex CustoPAK customer Call Forwarding No Answer A fixed feature provisioned by the telephone company using data provided by the customer To automatically route all incoming calls to another number either inside or outside the group or to Voice Messaging when the c
424. ouse or building distribution cable If an alternate location is requested by the customer and not at the initiative of the Company the charges outlined in Section S4 10 a 2 will apply for one 1 and two 2 line installations If this situation applies to a multi line installation the following charges will be applied per increments of ten 10 feet Nonrecurring Charge a Network Cabling 25 Pair 7 25 b Network Cabling 50 Pair 10 75 c Network Cabling 75 Pair 15 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 04 12 12 Section 4 1st Revised Page 10 SERVICE CHARGES 4 11 Link Up Alabama Effective April 1 2012 Link Up Alabama is eliminated pursuant to the FCC s Lifeline and Link Up Reform and Modernization Report and Order and Further Notice of Proposed N Rulemaking WC Docket No 11 42 FCC 12 11 rel Feb 6 2012 N D CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 09 04 15 Section 5 4th Revised Contents Page 1 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS TABLE OF CONTENTS Page No 5 1 Special Construction 1 5 2 Special Service Arrangements 7 5 3 Construction Charges Applicable to Competitive Local Exchange Carriers CLECs 16 T CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Section 5 2nd
425. ovide customers with a choice of originating call screening options when an operator service system is involved with call processing The SCCS service provides information to the operator services system mechanized or live operator to denote special originating call handling was requested by the customer 13 12 2 Regulations a The customer will specify at the time of the order the special call handling option s desired The customer may specify any combination of SCCS options On all operator assisted calls originating from the specified line or local trunk the options available are 1 Bill to a Calling Card Account specify at the time of the call 2 Bill to a Third Number specify at the time of the call 3 Collect to the Called Number specify collect at the time of the call 4 Prohibit all operator assisted sent paid calls Selective Class of Call Screening SCCS service is offered subject to the availability of suitable facilities Subscribers to Selective Class of Call Screening SCCS service are responsible to notify the Company of any failure of the feature to perform as requested Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 Original Page 40 MISCELLANEOUS SERVICE ARRANGEMENTS 13 12 Selective Class of Call Screening SCCS Cont d 13 12 2 Regulations Cont d e The Company makes no guarantee and
426. pe or grade of business service offered regularly at that location may be furnished in addition provided such business service is confined to locations solely for use by the particular establishment Customer provided public telephone may not be attached to other types of access lines A subscriber must order a separate Public Telephone Access line for each applicable telephone installed and will be billed the price listed rate for each line Public Telephone Access Service will only be provided as Two Way service and there will be no charge imposed for incoming calls S7 3 2 Responsibility of the Customer a The customer shall be responsible for the installation operation and maintenance of any customer provided telephones used in connection with this service The customer shall be responsible for payment of a Maintenance of Service Charge as covered in Section S4 of this Price list for each visit by the Company to the premises of the customer where the service difficulty or trouble reports result from the use of equipment provided by the customer Customer provided telephones may be connected to the Company network and have the following operational characteristics 1 Ifa time limitation is placed on a telephone proper notice must be posted and a tone must sound 15 30 seconds before disconnection the exact interval of which shall be clearly stated on the instrument The minimum time limit shall be no less than three 3 minutes
427. phone number using a Circuit Switched Data Channel Data Closed User Group permits grouping Circuit Switched Data Channels into groups Calls within a group are allowed but calls between groups are denied CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 61 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges a Nonrecurring 1 The following nonrecurring charges for service are in addition to any applicable service connection move change and installation charges provided for in Section S4 of this price list 2 The Network Access Change charge as specified in Section S4 is applicable when a NAR is added subsequent to the initial installation of the Centrex service No Central Office Line Work charge is applicable 3 Date Base Changes Nonrecurring Charge a Major Software Additions 100 00 1 Add Customized Dialing Plan 2 Add Customer Requested Data Base Profile b Routine Software Change 50 00 1 Change Trunk Group 2 Change Custom Recording 3 Change ARS Translations 4 Change Translations Tables Data Base Additions or Changes not listed in this price list will be charged a rate of 50 00 per hour or fraction thereof plus materials Applies to changes in existing services kk CenturyTel of Southern Alabama d b a CenturyLi
428. r When the caller goes off hook the call is placed Bridging allows a party to establish a conference call within a customer group by bridging into a call Only one 1 party can bridge into a call Bridging can be inhibited by activating Manual Exclusion Call Alternation See Centrex Feature Package 1000 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 53 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d Digital ISDN Centrex Multi Button Key Set MBKS Basic Package Cont d Call Forwarding allows a user to forward calls to a specified number Call Pickup allows a user to pick up a call directed to another station in the customer group Conference Calling allows a user to set up a conference call Conference calls can include members of the customer group and parties outside the group Up to six 6 parties can be connected Drop allows a user to disconnect the last party added to a conference call or the other party if only two 2 parties are conferenced Digital Data Intercom Dialing is an intra group data function that allows a station user to call another station user both within the same customer group usually with abbreviated dialing No usage charges are incurred on Data Intercom calls Feature Function Button is a button on
429. r telephone facilities by means other than voice and who use data transmitting and receiving terminals of speeds of 110 bauds or less provided either by the Company or the customer will be charged as follows for customer dialed direct station to station messages Peak Periods will be charged for at the Off Peak rates Off Peak Periods will be discounted an additional 35 off the standard Off Peak rates CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 9 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d a Service Between Land Wire Telephones Cont d 6 Rates for Hearing or Speech Impaired Persons or users of the Alabama Relay Center Cont d d Applicable Rates Cont d 1 Cont d All customers who use the Alabama Relay Center will be charged as follows Peak Periods will be charged for at the Off Peak rates Off Peak Periods will be discounted an additional 35 off the standard Off Peak rates The Operator Assisted Service Charges for Station to Station Operator Assisted and Person to Person calls are as specified in Section 18 3a 7 b following apply in addition to the charges for Station to Station Customer Dialed Direct rate No discounts apply to Operator Assisted Service Charges Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Service
430. r Premises Inside Wire S2 7 1 General a Customer Premises Inside Wire is defined as that wire including connectors blocks and jacks within a customer s premises that extends between the termination of the Exchange Service Line at the Demarcation Point and those standard jack locations on the customer s premises to which terminal equipment can be connected for access to the Exchange Service Line The demarcation point is provided as part of the Exchange Service Line WATS or Private Line Services If a Network Interface Device NID is employed as the demarcation point this NID will normally be installed outside the customer s building at a location determined by the Company which is accessible to the customer If the NID is installed inside a customer s building due to customer request and not at the initiative of the Company charges will apply as specified in Section S4 of this price list The normal location of the NID is in close proximity to where the Company facilities attach to the customer s building wherever practicable When a NID is installed at the customer s request on existing service a Secondary Service Order charge and a Premises Visit charge will apply as covered in Section 4 of this Price list S2 7 2 Responsibility of the Customer a The installation and maintenance of Customer Premises Inside Wire is the sole responsibility of the customer The customer assumes the risk of loss of service damage to property
431. r TSP System service All points of a multipoint service configuration must have the same restoration priority assignment and must satisfy the requirements of that assignment In obtaining TSP System service the customer consents to the release of certain information by the Telephone Company to the federal government in order to maintain and administer the TSP System Such information includes the customer s name telephone number and mailing address the TSP authorization code and the circuit or service ID number associated with the National Security Emergency Preparedness NSEP service Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 2nd Revised Page 34 MISCELLANEOUS SERVICE ARRANGEMENTS 13 9 Telecommunications Service Priority TSP System Cont d 13 9 5 Obligations of the Customer Cont d e When a customer invokes TSP Treatment the Telephone Company will attempt to notify the customer of expected charges However the customer when invoking TSP Treatment must recognize that quoting charges beforehand may not be practicable Therefore the customer grants the Telephone Company the right to quote and bill charges after provisioning of the service During certain emergencies the customer may request TSP assignments verbally and the Telephone Company will accept such verbal notification The customer must submit a written order to the Te
432. r each circuit required When it is known or realized that the life of all or a part of the outside circuit will be shorter than the normal life of the plant or the cost of providing the plant is such as to render inadequate the mileage charges quoted herein the plant required to furnish such service will be provided on the basis of one of the following plans at the option of the customer 1 An installation charge and a reasonable and proper monthly charge in lieu of mileage Under this plan where a portion of the facilities must be replaced at a later date due to having served its useful life installation charges apply to the replaced facilities as if such facilities were installed new and appropriate adjustments are made in the monthly carrying charges 2 A reasonable and proper monthly carrying charge in lieu of mileage with an initial service period in ten years Extension service must be so located that their use will be restricted to those entitled to use the customer s service except that extension service may be located on the premises of a party other than the customer to provide for the answering of calls during the customer s absence Such extension service is furnished only on the condition that use of separate exchange service is available to the other party on the same premises CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Page 2
433. r pay employees an average full time hourly wage of at least 8 per hour or an average total compensation for full time paid employees which is at least equivalent to 10 per hour to be eligible for discounts under this Price list A new employee includes only those individual who have not previously been employed at the site of the qualifying project or by an investing company in the state will be employed at the project site and will be subject to the personal income tax imposed by Section 40 18 2 of the Code of Alabama 1975 upon commencement of employment at the site Effective 11 22 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 2nd Revised Page 33 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d 2 4 8 Economic Development Incentive Waivers and Discounts Cont d d Option Three Cont d 5 In order to qualify under Option Three of this Price list the Approved Company will be required to certify that it has met the requirements of this Price list offering as well as the requirements of Alabama Law Act No 95 187 e Credits waivers and discounts shall be applicable as follows 1 Under Option One Option Two and Option Three of this Price list qualifying businesses will be eligible to receive the waiver of charges listed or credit for newly ordered price listed services other than Contract Service Arrangements Speci
434. r provided binder holder insert or auxiliary cover which is not so attached as to impede reference to essential service information or otherwise interferes with service 2 3 10 Provision and Ownership of Telephone Numbers a Telephone numbers are the property of the Company and are assigned to the service furnished the customer The customer has no property right to the telephone number or any other call number designation associated with the services furnished by the Company and no right to the continuance of service through any particular central office The Company reserves the right to change such numbers or the central office designation associated with such numbers or both assigned to the customer whenever the Company deems it necessary to do so in the conduct of its business Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 14 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 11 Maintenance and Repairs a All ordinary expense of maintenance and repairs unless otherwise specified in this price list is borne by the Company In case of damage loss theft or destruction of any of the Company s property due to the negligence of willful act of the customer or other persons authorized to use the service and not due to ordinary wear and tear or causes beyond the control of the customer the custom
435. r voice impaired person who has basic local exchange telephone service to communicate with persons using compatible equipment over the telephone network b The Terminal is acoustically coupled and can be used with all standard telephone sets The Terminal is battery operated and a rechargeable battery pack is included in the central component of the system C It is the customer s responsibility to pick up or return the Portable Terminal at designated Company locations in connection with establishment discontinuance or repair of service d The Portable Communications Terminal is intended solely to assist deaf hearing impaired or speech impaired individuals to communicate Business applications are restricted to those intended to assist handicapped persons in their employment Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 14 Original Page 2 AUXILIARY EQUIPMENT 14 2 Portable Communications Terminal for the Deaf Cont d 14 2 2 Rates and Charges a The following rates and charges are in addition to regular rates for the associated station and applicable service charges 1 SSI System 100 Communicator The central component of the system The Communicator features a keyboard and video display screen With the included rechargeable battery pack the unit is entirely portable Rates Monthly Rate 0 65 Installation Charge 596 00
436. r with activated queuing to go on hook and be called when the busy facility becomes available Speed Call Long List Individual This feature allows a station user to place calls to thirty 80 commonly called destinations using two 2 to four 4 digits Limited to existing customers at locations where those services are equipped and in service as of December 30 1999 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 35 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d e Centrex CCLASS Automatic Busy Redial This feature is an arrangement which permits the customer to redial automatically the last number dialed If the called line is found to be busy a 30 minute queuing process begins The customer is then given an indication that the network will attempt to set up the call when the called line is idle The network periodically tests the busy idle status of the called line until both lines are found idle the customer cancels the request or the queuing process expires If both lines are found to be idle the calling party is alerted with a distinctive ring signifying that the call can now be completed Automatic Call Return This feature allows a customer to automatically return the last incoming call whether it is answered or
437. ral Customer Services Price List Alabama Effective 08 14 15 Section 13 1 Revised Page 14 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13 5 2 Definitions Cont d Selective Blocking per call allows a single line customer to make a call and temporarily mark the delivery of his her calling number identification CNI as private to the next person he she is calling This is accomplished on an as needed basis by dialing a preassigned access code prior to making a call This action must be repeated each time a Call is made to prevent the delivery of the telephone number This feature will be available subject to the availability of facilities without presubscription and at no charge Feature Interactions Call Return 69 The terminating central office will recognize this private marking and cause the voice announcement system to say the number cannot be announced Call Block The terminating central office will recognize this private marking and if the number is entered onto the screening list automatically not by dialing the digits the voice announcement system will say the number cannot be announced during the screen list editing review The calling number however will be matched against the customer s screening list and routed accordingly Caller ID Number Only The terminating central office will recognize this private marking and transmit that signal to the display device which
438. ral office CERTIFICATE Certificate of Public Convenience and Necessity issued by the Commission to telephone utilities CHANNEL A channel is an electrical path suitable for the transmission of telephonic communications CIRCUIT MEASUREMENT See Route Measurement under Mileage Charges CLASS OF SERVICE The classes of customer telephone service are residence service business services and semi public service CLASSROOM COMMUNICATION SERVICE Local telephone lines for in classroom use COIN TELEPHONE A telephone station either Customer Owned Pay Telephone COPT or Public Telephone Access Service PTAS equipped with a device collecting money in payment of telephone messages CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 3 DEFINITION OF TERMS COMMISSION Alabama Public Service Commission COMPANY Wherever used in this Price List Company refers to CenturyTel unless the context clearly indicates otherwise COMPANY ATTENDED PUBLIC TELEPHONE See Public Telephone CONNECTING COMPANY A corporation association firm or individual licensed and operating as a communications common carrier with whom the Company interchanges traffic CONSTRUCTION CHARGE A separate initial charge made for construction of pole lines circuits facilities etc in excess of that contemplated under the rates quoted in the exchange tariff CONTI
439. ral office connections and cable cross connections 4 Reserved for Future Use 5 Installation Charge Installation charges for service features other than that furnished for basic telephone service are identified and presented throughout this price list If applicable charges apply for these service features in addition to the charges listed in S4 3 preceding as appropriate 6 Network Cabling Applicable for specific customer requests to place the Demarcation Point s on the premises at a location or locations other than that proposed by the Company Cabling charges are as specified in Section 4 10 b CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 4 Original Page 2 SERVICE CHARGES 4 1 Definitions Cont d 4 1 2 Protector a Point of connection between inside wire and outside wire 4 1 3 Termination Charge a A charge applying when a customer discontinues an item of service or equipment prior to the expiration of the initial service period designated for such item 4 1 4 Restoration Charge a A charge applying to restore service following a temporary suspension of service for nonpayment of charges 4 2 General a Service charges are applicable for facilities and services furnished to the customers as herein provided and may be required to be paid before the work is started b Service charges do not apply when service is reestablished
440. rates apply 1 Channel between buildings on the same premises Monthly Rate a Per 1 10 mile or fraction thereof Route Measurement See Section S20 for the rates and charges 3 Different Exchange a When the WATS extension is located in a different exchange from the WATS main termination the following rates apply in addition to the rates and charges specified in the local channel in S19 5 10 b 1 a preceding 1 Interexchange channel measured between the rate center of the WATS main termination and the rate center of the WATS extension Monthly Rate a Channel Charges See S9 1 3 for the rates and charges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 19 Original Page 18 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 10 WATS Extensions Cont d b Channel rates and charges as specified in Cont d 3 Different Exchange Cont d a When the WATS extension is located in Cont d 2 Interoffice channel charges may also apply between the central office serving the WATS main termination and its rate center and or between the rate center of the WATS extension and its central office Monthly Rate a Channel Charges See S9 1 3 for the rates and charges 19 5 11 Reserved for Future Use 19 5 12 Reserved for Future Use 19 5 13 Minimum Service Period The minimum service pe
441. re routed to a recorded announcement which specifies that the called party is not accepting calls Call Forwarding Multipath allows a Call Forwarding Variable customer the capability to specify the number of calling paths to be made available to forward calls simultaneously to the destination directory number This allows customers who are forwarding calls intended for a group of lines arranged in a hunt group to control the number of simultaneous calls that can be forwarded to a target number Multipath is available only as an enhancement to Call Forwarding Variable Call Forwarding Variable This provides an arrangement for transferring an incoming call to another telephone number by dialing a code at the Call Forwarding station Calls may be transferred to either a local or a long distance message telecommunications point subject to the availability of the necessary facilities Call Forwarding Variable shall not be used to extend calls on a planned and continuing basis to avoid the payment in whole or in part of message toll charges that would regularly be applicable between the station originating the call and the station to which the call is transferred Call Forwarding Variable should not be offered as a feature at the Call Forwarding terminating station In addition to the monthly rate in this price list for the call forwarding variable service the call forwarding customer is responsible for the applicable customer dialed station to
442. reign central office service to receive the calling telephone number for calls placed to the customer The calling telephone number will be forwarded from the terminating central office to compatible customer provided display equipment associated with a customer s local exchange service The calling telephone number will be delivered during the first silent interval of ringing For calls originating from a line within a multiline hunt group only the main telephone number will be delivered If the calling telephone number is not available for forwarding to the called party a series of zero s 000 0000 or asterisks will be delivered to the customer s display device Any customer subscribing to Caller ID Number Only will be responsible for the provision of a compatible display device which will be located on the customer s premises The installation repair and technical capability of that equipment to function in conjunction with the service specified herein will be the responsibility of the customer The Company assumes no liability and will be held harmless for any incompatibility of this equipment to perform satisfactorily with the network services described herein Telephone numbers are not available on some calls Telephone numbers transmitted via Caller ID Number Only are intended solely for the use of the Caller ID Number Only subscriber Resale of this information is prohibited by this price list CenturyTel of Southern Alabama d
443. reparedness NSEP telecommunications services The TSP System applies only to NSEP services includes local exchange service Foreign Exchange Service and Private Line Service and Channels and provides the Telephone Company with a guide to the sequence in which services are to be provisioned and or restored b All facilities that can be identified by a unique circuit identifier can be provisioned for TSP service by the Telephone Company 13 9 2 Obtaining TSP System Service a The Executive Office of the President through the TSP Program Office is empowered with the authority to receive evaluate and process requests for TSP services The TSP Program Office makes the priority level assignments and issues the TSP authorization code reflecting the priority assignment associated with a request The customer provides the TSP authorization code in addition to all the other details necessary to complete the order to the Telephone Company to obtain TSP System service b The TSP authorization code assigned on a per order basis consists of a 12 character field consisting of a nine character control ID followed by a dash and a two character field specifying the priority level assignment Its structure is as follows TSPXxxxxxn yy The x s represent a sequence of numbers unique to each TSP authorization code and the n is a one character alphanumeric check digit The first y contains the provisioning priority level assignment and the second
444. required Call Restriction Seven This option block all international type calls This type of call restriction may be added to the No Call Restriction class of service as required Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 87 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service Cont d 12 5 3 Features Cont d Cc Centrex CustoPAK Optional Services These services may be selected by the customer and may be added to any line or hunt group of the customers choosing however there will be additional charges for these services Busy Redial This feature allows the user that attempts a call to a busy line within their defined calling area to dial a code 66 and be automatically connected to that line when both lines are idle Once activated a thirty 30 minute queuing process begins with a voice prompt advising the user that the network will attempt the call again The user will be alerted with a special ring when the call is returned Call Block This feature provides the user the ability to block up to twelve external telephone numbers of their choosing from terminating a call to the user s line The numbers the user chooses to block must be from the user s defined calling area Calls from outside the users defined calling area and operator calls cannot be blocked Once activated any call
445. res them encoded in a DS1 bit stream Under those conditions they will be provided as DSO channels by the Company Both the Company and the customer have joint responsibilities to ensure the proper transmission of the provided services Normal analog channel network interface specifications will be superceded by the electrical specifications of the 1 544 Mbps DS1 or 44 736 Mbps DS3 channel which is actually terminated Each digital channel provided will have an identity only as a time slot within a DS1 or DS3 loop Compatible digital to analog conversion equipment must be provided by the customer to derive the desired channelized services Any Channel Service Units CSUs necessary for digital services are the responsibility of the customer 10 1 3 Definitions a Channel Service Unit CSU The term CSU denotes network channel terminating equipment provided by the customer to terminate digital facilities on a customer s premises Digital Channel Capacity A multifunctional DS1 or DS3 signal between the customer premises and the central office This digital link can be used to transport switched and dedicated multijurisdictional services This element acts as the transport medium for the service activations ordered by the customer Digital Channel Capacity is available in quantities of DS1 or DS facilities Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10
446. residing in the customer s home who are recognized as part of the customer s domestic establishment S6 3 1 Special Residence Designations a Listings of clergymen physicians surgeons dentists veterinary surgeons professors government officials etc may for the purposes of identification include abbreviated designations of titles Also the title of Mrs or Miss is permitted 6 3 2 Dual Name Listings a Dual name listings may be provided for customers subscribing to residence service who share the same surname and reside at the same address and for a person known by two first names CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 15 Section 6 1st Revised Page 5 DIRECTORY LISTINGS S6 3 Residence Listings Cont d 6 3 2 Dual Name Listings Cont d b Dual name listings may be provided as the primary listing at no recurring charge for the addition of the second name to the listing C Dual name listings may be provided as an additional listing at the customer s option at the regular additional listing rate d A network access charge as specified in Section S4 3a 2 applies for 1 changing a primary single name directory listing to a primary dual name directory listing 2 changing an additional dual name directory listing to a primary dual name directory listing or 3 changing the primary or additional dual name directory listing once established when
447. rex CustoPAK Service Cont d 12 5 2 Conditions Cont d j Optional Centrex CustoPAK Services Optional services may be available where Telephone Company facilities permit at the rates specified in Section S12 5 4C following These services descriptions and regulations are specified in Section S12 5 3C of this price list Only the Centrex services specified in this section will be available under Centrex CustoPAK Service Other Centrex Services are not available under the Centrex CustoPAK Service Other Custom Calling and CLASS services that are not specified in this price list will not be offered k Feature Restriction Call Transfer Three Way Calling Call Forwarding Busy Call Forwarding Don t Answer and Call Forwarding Variable may generate local regional toll or long distance usage charges If generated these charges are the responsibility of the Centrex CustoPAK customer Customer Satisfaction Guarantee When a customer subscribes to the month to month option or the twenty four 24 month term option of Centrex CustoPAK Service he must request that the telephone company disconnect the service within thirty 80 calendar days of installation to be entitled to a full credit of any charges directly associated with the establishment of the service as well as the monthly charges billed for the service In addition customers who are not satisfied with their Centrex CustoPAK service may have their previous CenturyTel service reinstalled
448. rictions 29 S13 8 1 General 29 13 8 2 Customized Code Restriction Options 29 13 8 3 Rates and Charges 30 13 9 Telecommunications Service Priority TSP System 31 13 9 1 Description of the Service 31 13 9 2 Obtaining TSP System Service 31 13 9 3 Provisioning Priority 32 13 9 4 Restoration Priority 32 13 9 5 Obligations of the Customer 33 13 9 6 Obligations of the Telephone Company 34 13 9 7 Rates and Charges 35 Effective 11 01 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 2nd Revised Contents Page 2 MISCELLANEOUS SERVICE ARRANGEMENTS TABLE OF CONTENTS 13 10 Duplicate Bill Charges 13 10 1 13 10 2 General Charges 13 11 Billed Number Screening BNS 13 11 1 13 11 2 General Rates and Charges 13 12 Selective Class of Call Screening SCCS 13 12 1 13 12 2 13 12 3 General Regulations Rates and Charges 13 13 Customized Number Service 13 13 1 13 13 2 13 13 3 General Conditions Rates and Charges 13 14 Services for Enhanced Service Providers ESPs 13 14 1 13 14 2 13 14 3 13 14 4 13 14 5 13 14 6 13 14 7 General Enhanced Service Provider ESP Services ESP Client Services Definitions Regulations and Conditions Rate and Charge Regulations Rates and Charges 13 15 Packaged Services 13 15 1 13 15 2 13 15 3 13 15 4 13 15 5 13 15 6 13 15 7 13 15 8 13 15 9 13 15 10 13
449. riod for WATS is one 1 day Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 19 Original Page 19 WIDE AREA TELECOMMUNICATION SERVICE 19 5 Rates and Charges Cont d 19 5 14 Allowance for Interruptions a When the WATS access line is interrupted for a period of less than two 2 hours no credit applies When the WATS access line is interrupted for a period of two 2 hours to twenty four 24 hours a credit applies 1 WATS Access Line Interruption Credit Amount a Credit Allowance 15 00 When the WATS access line is interrupted for a period of more than twenty four 24 hours the preceding credit applies for each twenty four 24 hour period or any fraction thereof The credit in 19 5 14 b and c preceding includes all credit to be applied for an interruption None of the above credit allowances will be made for 1 non completion of WATS messages due to busy network conditions 2 interruption of service due to customer provided equipment or systems 3 interruption of service due to the negligence of the customer 4 interruption of service during any period in which the Company is not afforded access to the premises at which the WATS access line is terminated and 5 interruption of service during any period when the customer has released the WATS access line to the Company for maintenance purposes or for imple
450. rline mileages between rate centers are determined as provided in S18 4 following 18 3 Two Point Service a Service Between Land Wire Telephones 1 Classes of Service Service is offered on a Dial Station to Station Customer Dialed Calling Card Operator Station to Station or Person to Person basis Charges for messages within these classes of service are based upon the day of the week and the time of the day when the connection is established The following regulations and applicable rates also apply to two point service from paystations Applicable usage charges from paystations are dependent upon whether the call is sent paid coins deposited for payment or non sent paid paid for by other than coin deposit a Dial Station to Station 1 Dial Station to Station rates apply only to sent paid station to station dial type telephone communication CenturyTel of Southern Alabama d b a CenturyLink Effective 02 01 07 General Customer Services Price List Alabama Section 18 Original Page 2 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d a Service Between Land Wire Telephones Cont d 1 Classes of Service Cont d a Dial Station to Station Cont d 2 Dial type telephone communication denotes a call dialed and completed by the customer from a residence or business telephone without the assistance of an operator and the call is not billed to a number other than
451. rly identify the customer such additional listings may be provided without charge to the extent that the number of listings allowed does not exceed the number of main station lines or PBX trunks associated with that service Directory listings showing the appropriate Centrex station number may be furnished indented under the main listing or additional listings at the charge for additional listings Such listings may be specific departments locations or titles of key personnel CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 6 Original Page 2 DIRECTORY LISTINGS 6 1 Regulations Applicable to Directory Listings Cont d f Additional listings on rotary numbers usually bear the call number of the first line of the rotary group but at the customer s request they may bear any one of the rotary numbers Street numbers followed by the names of streets will be used in identifying the location of the customer except when in the judgment of the Company names of buildings apartment houses or communities serve as a better means of identification The use of floor room or suite numbers of buildings or apartment houses or other such designations is not permitted Listings are not provided in connection with public telephone service except when the listing will facilitate the operations of the Company No additional listings are permitted Listings in connection wi
452. rnational Calling Calling Cards and Toll Free numbers are not offered as part of the plan Simple Choice LD is offered to residence customers only b Rates Monthly Rate Simple Choice LD 37 95 This service is grandfathered to existing customers at existing locations CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 12 26 14 Section 13 4th Revised Page 60 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 4 Select Pak Business Assist Select a Conditions Select Pak Business Assist Select consists of the following features only Charges for other services offered by CenturyTel such as an access lines are in addition to this package rate Customers who subscribe to Select Pak Business Assist Select may choose any or all of the following services where available Caller ID Call Waiting Call Waiting ID Call Forwarding 3 Way Calling b Rates Select Pak Business Assist Per Line Select Monthly Rate Residence 14 95 Monthly Rate Business 14 95 13 15 5 Caller ID Extra The Company will offer a feature plan to residential customers who subscribe to Caller ID Call Waiting Call Waiting ID and Call Forwarding for a package price of 10 95 per month In addition all applicable nonrecurring charges will be waived 13 15 6 Caller ID Plus The Company will offer a feature plan to residential customers who subscribe
453. romotion material or other publicity relating to the subject matter of ESP and ESP Client Services wherein the Telephone Company s name or language signs markings or symbols are used from which the connection of the Telephone Company s name therewith may be in the Telephone Company s judgment reasonably inferred or implied without the prior written approval of the Telephone Company The customer is financially responsible for any and all costs and expenses involved in providing its services including but not limited to the customer s premises equipment program development advertising and promotional expenses The customer is financially responsible for all facilities required to connect the customer s equipment to the Telephone Company s serving wire center in accordance with all applicable rates and charges under the Telephone Company s price lists The customer s premises equipment shall be interconnected in accordance with the General Conditions and applicable rates as set forth in Section 15 Connections with Certain Facilities and or Equipment of Others If the customer violates this requirement the Telephone Company may disconnect the customer s services Customers subscribing to the services outlined in Section 13 14 2a 1 2 3 4 5 and 6 of this price list are required to subscribe to Automatic Access lines or Centrex lines capable of supporting the enhanced service s being offered Also they may be required to
454. rovisioning The Telephone Company will take immediate action to provide the requested service at the earliest possible date Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 2nd Revised Page 36 MISCELLANEOUS SERVICE ARRANGEMENTS 13 9 Telecommunications Service Priority TSP System Cont d 13 9 7 Rates and Charges Cont d b Provisioning Priority Cont d The Telephone Company will adjust its available resources to meet the customer s requested due date Restoration Priority Restoration Priority is a monthly rate per access line and or circuit for the ongoing administration and maintenance of the TSP System This monthly rate only applies for all restoration circuits or lines Monthly Rate Per Access Line Circuit 5 00 13 10 Duplicate Bill Charges 13 10 1 General a A Duplicate Bill Charge will be applied upon a customer s request for duplicate copies of the telephone bill s in accordance with the charges specified following Concessions are not applicable for this service A Duplicate Bill charge will not be applied in the following instances 1 When customers programmatically receive additional copies of their bills each month 2 When customers request a copy of the bill because of nonreceipt of an initial bill after new connect transfer or change of address orders 3 When customers have not received a b
455. rs made by the operator or misunderstandings that may arise between customers because of the errors Where the Company transmits messages through the Alabama Relay Center the Company shall not be liable for errors in translating transmitting receiving or delivering messages by telephone TDD or any other instrumentality over the facilities of the Company connecting utilities or through the Alabama Relay Center in the absence of gross negligence or willful misconduct Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 4 GENERAL REGULATIONS 2 2 Limitations and Use of Service Cont d 2 2 8 Unlawful Use of Service a The service is furnished subject to the condition that it will not be used for an unlawful purpose Service will be discontinued if any law enforcement agency acting within its apparent jurisdiction advises in writing that such service is being used in violation of law The Company will refuse to furnish service when it has reasonable grounds to believe that such service will be used in violation of law 2 2 9 Cancellation of Service for Cause a The Company may following five 5 days written notice either suspend service or terminate the customer s contract without suspension of service or following a suspension of service disconnect the service Abandonment of the service Failure of a customer to make suita
456. ruction of any property whether owned by the customer or others caused or claimed to have been caused directly or indirectly by the installation operation failure to operate maintenance removal presence condition location or use of said equipment so provided The Company may require each customer to sign an agreement for the furnishing of such service as a condition precedent to the furnishing of such service The customer shall furnish install and maintain sealed conduit with explosive proof fittings between this service and points outside the hazardous area where connection may be made with regular facilities of the Company The customer may be required to install and maintain this service within the hazardous area if in the opinion of the Company injury or damage to Company employees or property might result from installation or maintenance by the Company Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 36 GENERAL REGULATIONS 2 5 Liability of the Company Cont d 2 5 7 Defacement of Premises a The Company is not liable for any defacement of or damage to the premises of a customer resulting from the furnishing of service on such premises or by the removal thereof when such defacement or damage is not the result of negligence of employees of the Company 2 6 Movement of Exchanges Between Rate Groups a An excha
457. rvice not employing business listings 2 Private apartments in hotels or other residential facilities providing for occupation by a single resident for a period in excess of the minimum contract period where service is confined to the customer s use CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 2 Original Page 10 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 4 Application of Rates for Business and Residence Service Cont d c Residence rates apply when the use of the service is of domestic Cont d 3 Reserved for Future Use 4 Reserved for Future Use 5 College fraternity and sorority houses where members lodge within the house 6 Secretarial line terminations of residence main service terminating as extension lines on the premises of a telephone answering bureau d A customer may change from business service to residence service if the customer s arrangements would entitle him to a residence classification of his service as specified in c above If a customer has a business listing the change from business service to residence service would require a number change with no referral of calls However the customer may retain his existing business number for his residential service if the change is made effective with the publication of the new telephone directory The appropriate service charges as speci
458. ryTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 3 Original Page 5 LOCAL EXCHANGE SERVICE 3 2 Monthly Exchange Rates Cont d 3 2 1 Local Exchange Service Cont d a Explanation of designations X Discontinued service offerings Y Service offering inside BRA only Z P Service offering outside BRA only See Local Exception S 3 2 2 Reserved for Future Use Effective 08 01 12 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 1st Revised Page 6 LOCAL EXCHANGE SERVICE 3 2 Monthly Exchange Rates Cont d 3 2 3 Local Exceptions a Lifeline Assistance 1 2 General a This program is an Alabama Lifeline Assistance Plan and provides for a credit off local residential exchange service for qualified customers This credit is applied to the local service bills for qualified residential customers who are listed as the subscriber of record for residential service Effective August 1 2012 the Federal monthly discount is 9 25 for qualified customers Funding for Lifeline Service is obtained from a universal service support mechanism to which all telecommunications carriers that provide interstate telecommunications services contribute on an equitable and nondiscriminatory basis In order to qualify for the Alabama Lifeline Assistance Plan a customer must provi
459. s The Company will restore these services before services without restoration priority assignments in the order of priority assignments Acceptable values are 1 2 3 4 5 or 0 with the value 1 being the highest priority Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 2nd Revised Page 33 MISCELLANEOUS SERVICE ARRANGEMENTS 13 9 Telecommunications Service Priority TSP System Cont d 13 9 4 Restoration Priority Cont d b C When the Company recognizes a TSP as being out of service unusable or receives a trouble report available resources will be dispatched to restore the service as quickly as practicable A priority value of 1 2 or 3 requires dispatch outside normal business hours if necessary to restore the service A priority value of 4 or 5 only requires dispatch outside of normal business hours if the next business day is more than 24 hours away If the value 0 has been assigned then no restoration priority is applicable to this service The minimum period for service is one 1 month 13 9 5 Obligations of the Customer a In all instances the customer is responsible for obtaining the appropriate TSP authorization code and providing that code to the Telephone Company The TSP System service customer must also be the customer for the facilities with which TSP service is associated Only the customer is allowed to orde
460. s for emergency purposes When features are added to rearranged on an existing line the Network Access Change charge as shown in Section S4 will apply Note Central Office Line Connection Work charge does not apply when features are added or rearranged When a CenturyTel Calling Service feature or package is ordered subsequent to the installation of its associated exchange line the Network Access Change Charge shall be waived for up to sixty 60 days from the initial request for service Except as stated in 1 below coin phones will not be enabled with CenturyTel Calling Services features 1 Selected coin phones may be enabled with CenturyTel Calling Service features as ordered by the Commission for the satisfaction of privacy concerns of the Alabama Coalition Against Domestic Violence CenturyTel Calling Service features are not enabled on trunks to customers with Automatic Access Line Group Service Satisfaction Guarantee If at anytime the customer notifies CenturyTel he is not satisfied with CenturyTel Calling Services and wishes to discontinue the service s the customer will be entitled to a full refund of one 1 month s monthly recurring charge or portion thereof if subscription is less than thirty 30 days This refund will be applied as a credit on the customer s bill and CenturyTel will remove the service from the customer s account Each customer will be entitled to the credit one time per service The Satisfac
461. s Price List Alabama Section 18 Original Page 10 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d a Service Between Land Wire Telephones Cont d 7 Rates and Charges a Sent Paid and Non Sent Paid except as noted on b and c following Peak Customer Dialed Direct Station to Station per minute Residential 0 23 Business 0 17 Customer Dialed Calling Card Station to Station per minute 0 17 Operator Assisted Station to Station per minute 0 17 Operator Assisted Person to Person per minute 0 17 Non Sent Paid Paystations Customer Dialed Direct Station to Station per minute 0 21 Customer Dialed Calling Card Station to Station per minute 0 16 Operator Assisted Station to Station per minute 0 16 Operator Assisted Person to Person per minute 0 16 Off Peak 0 09 0 10 0 08 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 11 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d a Service Between Land Wire Telephones Cont d 7 Rates and Charges Cont d c Sent Paid Paystations Each 1st Additional 4 Minutes Minute Customer Dialed Direct Station to Station 1 00 0 25 Operator Assisted Station to Station 1 00 0 25 Operator Assisted Person to Person 1 00 0 25 CenturyTel of Southern Alabama d b a
462. s are activated to provide the local loop link for services offered in other sections of this Price list the regulations rates and charges specified in this Price list will apply The total number of digital channels activated by the customer may not at any time exceed the total Digital Channel Capacity Additionally there are some types of service which require two DSO channels to be combined This restructuring of the channels within the DS1 or DS3 signal will reduce the normal quantity of channels available The Company will notify the customer when the Digital Channel Capacity is altered by the types of services activated Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 6 10 1 DIGITAL NETWORK SERVICES Digital Channel Service Cont d 10 1 4 Regulations Cont d h Central Office Channelization component of Digital Channel Capacity generally provides analog to digital conversion to permit individual exchange services and multijurisdictional dedicated services to be combined and transported over digital high capacity facilities This channelization is also intended for use at Company locations where different high capacity digital network links terminate in the same Central Office and must be converted to individual analog or digital channels before the service links can be cross connected Channelization on a customer s pr
463. s as specified in Section S18 3 a 7 c This option is available to new and existing CenturyTel Easy Savings Plan for residence customers and may be changed up to three 3 times per year at no charge to the customer CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 18 Original Page 40 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount Calling Plans Cont d 18 12 1 CenturyTel Easy Savings Plan for Residence Cont d c Application of Discount The Discounts are provided to the Company s customer only and shall not be used for any purpose for which a payment or other compensation shall be received by the customer from any other person firm or corporation for such use CenturyTel Easy Savings Plan Discount percentages apply to the message toll portion of the call and to the Operator Assisted Services Charges if applicable These Discounts are applicable to the CenturyTel Easy Savings Plan only and do not apply to any other CenturyTel offered intraLATA plan These discounts will include monthly usage including service charges and surcharges for customer dialed direct station to station customer dialed calling card station to station operator assisted station to station operator assisted calling card station to station and person to person calls that are carried and billed by the Company In calculating the usa
464. s from these twelve 12 numbers will be routed to an intercept message instead of completing Call Park This feature allows the user to park a call against their own number and then retrieve the call from any other station in the group Only one call can be parked on any one number at a time Call Park Directed This feature is an enhanced call park feature and enables the user to park a call on any number within the Centrex CustoPAK group except their own number and then retrieve the call from the number the call was parked on Only one 1 call can be parked on any one 1 number at a time Call Return 69 Call Return will automatically store and allow you to redial the number of the last person who called you 69 Call Return can be used to return a call whether you answered the call or not 69 Call Return works only on calls made from numbers within your defined calling area If you choose to return the call and the number is busy 69 Call Return will place your call next in line In most cases your phone will ring with a series of short short long rings when the number you called are no longer busy If you have Call Waiting and hear the Call Waiting tone while you are talking to another person you have two 2 choices You can use 69 Call Return to call back later or you can use Call Waiting during the call Caller ID Number This feature allows the user with compatible CPE to view the telephone Number of the
465. s of furnishing telephone service to the public under the jurisdiction of the Alabama Public Service Commission CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 15 1 DEFINITION OF TERMS TELEPHONE NUMBER A designation assigned to a telephone station or private branch exchange necessary for placing calls to the telephone station or private branch exchange for identification in the assessment of message charges etc TERMINAL EQUIPMENT Customer Premises Equipment Terminal equipment is any equipment device apparatus and associated wiring other than transmission equipment equalizers amplifiers etc installed at a customer s premises TERMINATION CHARGE A charge applies under certain conditions when a contract for service is terminated by the customer before the expiration of the minimum contract period TOLL LINE For the purpose of distinguishing between certificates for exchange areas and for toll lines a toll line is a line as herein defined used in the transmission of communication between any two or more exchanges as distinguished from inter office trunks between individual central offices within a single exchange area USAGE RATE SERVICE See Exchange Service UTILITY Any person as herein defined engaged in supplying telephone service to the public in Alabama WIDE AREA TELEPHONE SERVICE WATS The furnishing of facili
466. s serving central office the service may be provided by Foreign exchange or Foreign Central Office Service as provided in Section S9 of this Price list Service charges as covered in Section S4 of this Price list for business individual line service are applicable Changes in service from an existing exchange service to Public Telephone Access Service for CPE will be considered as new service Reserved for Future Use Listings in connection with Public Telephone Access Service for CPE are furnished under the same rates and regulations as other business service CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Page 10 COIN TELEPHONE SERVICE 7 3 Public Telephone Access Service for Customer Provided Equipment Cont d S7 3 4 Rates and Charges Applied by the Company Cont d a Public Telephone Access Service is provided on a Usage Rate Cont d 11 The Company will bill and collect on behalf of PTAS providers for intrastate services that the provider is duly certificated by the Commission to provide through at a minimum clearinghouse arrangements 7 3 5 Rates and Charges Applied by the Customer a The charge for a local call may not exceed the charge authorized by the Public Service Commission for Company provided local coin service Minimum duration of a local call shall be no less than three 3 minutes S7 3 6 Optional Service Features a Op
467. scount originally designated in Option One for the full twelve month period provided the private employer otherwise remains eligible for the discount Option Two 1 For the purpose of Option Two of this Price list offering Approved Company means any corporation partnership trust or other form of business entity approved by the Alabama State Industrial Development Authority Authority pursuant to the provision of Alabama Law Act No 93 851 For the purpose of Option Two of this Price list offering any Approved Company which meets the following qualifications will qualify for the discounts in this price list Any Approved Company a which has submitted written evidence to the Authority indicating local support for the project and b whose proposed project is used in a trade or business which is described in the 1987 Standard Industrial Classification Major Groups 20 through 39 inclusive 50 and 51 Industrial Group Number 737 and Industry Numbers 8731 8733 and 8734 as set forth in the Standard Industrial Classification Manual and Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 31 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d 2 4 8 Economic Development Incentive Waivers and Discounts Cont d C Option Two Cont d 2 For the purpose of Option Two of this Price list offering
468. select up to twelve 12 telephone numbers from which calls are to be received All other calls are intercepted and routed to a recorded announcement that informs the caller the customer is not accepting calls Calls from numbers outside the specified exchanges will ring normally Special Call Forwarding This feature is an arrangement which permits a customer to pre specify telephone numbers maximum of 12 from which incoming calls are to be forwarded During the period that Special Call Forwarding is activated only calls from the pre specified number will be forwarded Special Call Waiting This feature allows a customer to choose up to twelve 12 numbers which can activate Call Waiting Incoming calls placed from numbers not selected by the customer receive busy signals when the customer s line is busy Customers may not subscribe to Call Waiting and Special Call Waiting on the same line Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 37 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d f Attendant Feature Package These features will be provided where facilities are available Access to Paging This feature allows an attendant to gain access to customer provided loudspeaker paging equipment to summon a particular person over speakers
469. shed Digital ISDN Centrex requires a minimum service period of three 3 months for each line which is composed of a Local Loop and a Service Type Access Service Centrex Digital ISDN Centrex Service Line and Feature Packages rates apply each month from the time the system is placed in service until the Centrex Digital ISDN Centrex Service is discontinued If remote units are required to provide switching capabilities for intracommunication purposes they will be located on Company provided sites located on the customer s premises Any remote units and all system cabling used in association with Centrex Digital ISDN Centrex Service are provided by and remain the property of the Company Rotary dial stations may not be capable of accessing all Centrex Service features Rates and charges for Centrex Digital ISDN Centrex Service contemplate the use of central office equipment selected by the Company When special central office equipment or features are provided at the request of the customer special assembly rates and charges may be applied in addition to those shown herein Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 7 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 2 Conditions Cont d If a customer chooses to combine Centrex Digital ISDN Centrex Service
470. sive to good taste limited central office capacity or relocation of a central office CenturyTel of Southern Alabama d b a CenturyLink Effective 08 01 09 General Customer Services Price List Alabama Section 13 1st Revised Page 42 MISCELLANEOUS SERVICE ARRANGEMENTS 13 13 Customized Number Service 13 13 1 General Cont d g The Company reserves and retains the right Cont d 3 4 13 13 2 Conditions Of ownership of all telephone numbers and prohibits the assignment of the use of a telephone number by or from any customer to another except as otherwise provided in this price list To assign telephone numbers in any exchange area as it deems necessary or appropriate in the conduct of its business a The Customized Number Charge applies when a customer 1 2 Requests a telephone number other than the next available number from the assignment control list A customer whose service has been terminated may be reassigned his previous telephone number if available without additional service charges applying if reassignment occurs within twelve months Requests a number change from his present number to a customized telephone number b The Company shall not be liable to any customer for direct or indirect or consequential damages caused by a failure of service change of number or assignment of a requested number to another customer whether prior to or after establishment of service In no cas
471. ssignment and control of Assigned CentraNet Type Services Telephone Numbers Not In Use The Company s liability for any damages or harm that may occur as the result of incorrect assignment for control of the numbers shall not exceed an amount equal to the proportionate part of the monthly recurring charge for the service for the period during which the service was affected CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 77 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 6 Assigned Centrex Telephone Numbers Not In Use Cont d b Rates and Charges 1 Assigned CentraNet Type Services Telephone Numbers Not In Use Installation Monthly Charge Rate a Per Telephone Number Assigned 1 00 0 15 Note Custom Recorded Announcement charges apply as indicated in CentraNet Optional Features Section if the customer chooses to route to an announcement versus routing to an attendant Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 78 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Centrex CustoPAK Service 12 5 1 General a Centrex CustoPAK is a non engineered Centrex base service which once the switch is pre positioned does not require operations to provision at the time of th
472. st see Note 2 In this situation the customer will utilize the dialing plan associated with the central office that delivers the digital dial tone CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 22 DIGITAL NETWORK SERVICES 10 2 Switched Data Service Cont d 10 2 4 Regulations Cont d i Dialing Method Access to Switched Data Service is obtained through a dial up connection via the public switched telephone network using the standard 7 through 10 digit methods Origination of calls for 800 888 900 976 O IntraLATA and 0 IntraLATA is restricted j Availability The provision of Switched Data Service is subject to the availability of certain central office and outside plant facilities k Technical Requirements Switched Data requires the use of customer provided data equipment that must be compatible with the Telephone Company s equipment and facilities S10 2 5 Application of Rates Rates and charges specified in other sections of the Price list for services provided in conjunction with Switched Data Service Smart Call features Centrex features etc are in addition to the monthly rates for Switched Data Service CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 23 DIGITAL NETWORK SERVICES 10 2 Switched D
473. st Alabama Effective 02 01 07 Section 11 Original Page 2 N11 ABGREVIATED DIALING CODES 11 2 Terms and Conditions Cont d C The Company will provide only the delivery of the calls The entity that has been granted authorization to use the N11 abbreviated dialing code will be responsible for providing any announcements and services to the callers Directory listings may be provided for N11 services under the terms conditions and rates specified in Section 6 of this price list The N11 subscriber is restricted from selling or transferring the N11 code to an unaffiliated entity either directly or indirectly Calls to the N11 code that translate to a disconnected number will be routed to intercept or a maximum of 60 days when the N11 provider is a Company subscriber Disputes regarding geographic coverage by two or more N11 subscribers will be referred to the Alabama Public Service Commission Only a single seven or ten digit local number or a single ten digit toll free number may be used as the point to point number The N11 subscriber should work separately with cellular or wireless companies to ascertain whether cellular or wireless customers will be able to reach referral services provided by dialing N11 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 11 Original Page 3 N11 ABGREVIATED DIALING CODES 11 2 Terms and Conditions
474. st Alabama Effective 02 01 07 Section 12 Original Page 47 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d g Optional System Features Cont d Conference Calling This feature permits a station user or attendant to form a conference with a maximum of twenty four parties including other stations and or parties reached over trunks The capability for offering the feature is provided in multiples of eight Channels into groups Calls within a group are allowed but calls between groups are denied Data Direct Connect provides an automatic connection between a calling line that goes off hook and a predetermined telephone number Digital Data Intercom Dialing is an intra group data function that allows a station user to call another station user both within the same customer group usually with abbreviated dialing No usage charges are incurred on Data Intercom calls Dictation Access and Control This feature provides for station access to customer provided dictation equipment For Rates and Charges applicable for control channels when required for supervision purposes with equipment and or apparatus located on customer premises refer to Section S20 of this price list for Private Line rates FX FCO Access This feature provides access to and from an InterLATA or IntraLATA Foreign Exchange Circuit or Foreign Central Office Circuit Ce
475. such service subject to the regulations in b and c following When the period of suspension is less than one 1 month the regular charges for the full month of service shall apply In connection with complete suspension of service local or long distance service is not furnished during the period of suspension At the request of the customer inward calls to a station at which service is suspended may be referred to the call number of another station in the same exchange providing facilities for referral are available 3 3 2 Application of Charges a When at the request of the customer service is temporarily suspended a suspension charge of 32 00 will apply at the time of suspension The charge for a maximum period of nine 9 months in any calendar year for main station service during the period of suspension is 50 percent of the rate regularly charged Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 Original Page 13 3 4 Local Calling Areas a LOCAL EXCHANGE SERVICE The rates specified in Section S3 2 entitle customers to access all stations bearing the central office designations of additional exchanges as shown below The local calling area of the exchange in the left hand column also includes the exchanges listed in the right hand column Exchange Abbeville Andalusia Ariton Banks Brantley Brundidge Clio Columbia
476. sville CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 13 1st Revised Page 63 15 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 16 CenturyLink Business Bundle 1 DESCRIPTION CENTURYLINK LOCAL TERMS OF SERVICE CENTURYLINK BUSINESS BUNDLE contains the terms and conditions for CENTURYLINK BUSINESS BUNDLE 2 RATES AND CHARGES a Nonrecurring Charge Activation Fee Per Line 50 00 b Monthly Rates Per Line Per Location Monthly Rate Initial Bundle 55 00 2 through 10 Bundle 24 99 13 15 17 Second Line Bundle 1 DESCRIPTION A bundled service offering is available to residential customers with at least one residential one party access line The offering includes an additional residential one party access line with Call Waiting The Company will waive the appropriate nonrecurring charges for residential customers If any required component of the service bundle is discontinued discounts may no longer apply and or all remaining components may convert to the regular monthly rate 2 RATES AND CHARGES Residence Monthly Rate Residential Bundle 14 95 Hl Rates for required long distance and or non regulated services apply in addition to the rates for the location portion of this bundled service AL 15 15 S Effective 01 08 10 CenturyTel of Southern Alabama d b a CenturyLink General Customer Servic
477. t Alabama Effective 10 14 15 Section 10 1st Revised Page 15 DIGITAL NETWORK SERVICES 10 1 Digital Channel Service Cont d 10 1 6 Rates and Charges Cont d b Digital Channel Capacity Cont d 1 Per System Cont d 84 Months 1st DS1 Facility 24 DSO Channels Nonrecurring Charge 250 00 Monthly Rate 175 00 Each Additional DS1 Facility 24 DSO Channels Nonrecurring Charge 250 00 Monthly Rate 160 00 DS3 Facility 28 DS1 Channels 1 3 DS3 Facilities Nonrecurring Charge 7 000 00 Monthly Rate 2 700 00 4 or more DS3 Facilities ICB Cc Service Activations Per Network Service 1 Analog Service Monthly Rate a Access Line Flat Rate Service 30 00 Access Line Local Calling Plan 37 00 b Automatic Access Line Flat Rate Service 30 00 Automatic Access Line Local Calling Plan 37 00 DID Service as shown in 13 7 2 will also apply if applicable CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 16 DIGITAL NETWORK SERVICES 10 1 Digital Channel Service Cont d 10 1 6 Rates and Charges Cont d Cc Service Activations Per Network Service Cont d 1 Analog Service Cont d Monthly Rate c Centrex Station Line d Foreign Exchange e Off Premises Extension f Private Line g Tie Line h WATS 2 Digital Data Service 2 4 kbps 4 8 Kbps 9 6 Kbps 19
478. t Inward Dialing This feature allows incoming calls from the exchange network to reach a specific station without attendant assistance Direct Outward Dialing This feature allows station users to place external calls to the exchange network without attendant assistance Distinctive Ringing This feature permits a station user to determine by the cadence of the ringing whether a call is internal or external Station to Station Calling This feature allows station users to call each other using abbreviated dialing Touch Call This feature equips all station lines for touch call dialing Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 28 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d b Feature Package 1000 Call Alternation This feature allows a station user to hold one call make another call then talk alternately between the two parties Call Forwarding This feature provides the option of fixed and or variable forwarding of a station s incoming calls to a predetermined number Includes all calls or only calls reaching a busy or no answer condition Fixed Forwarding is established and changed by the Telephone Company whereas variable forwarding is established and changed by the station user Call Hold Allows a
479. t a change in the customer billing may arrange for the listing of such tenants on Directory Assistance records only b A charge for an additional listing applies with a minimum charge of 5 00 for any listing period All charges including such additional listing charges will continue to be rendered in the name of the customer who shall continue to remain responsible for all such charges CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Contents Page 1 COIN TELEPHONE SERVICE TABLE OF CONTENTS Page No S7 1 Reserved for Future Use 1 7 2 Reserved for Future Use 1 7 3 Public Telephone Access Service for Customer Provided Equipment 1 S7 3 1 General 1 87 3 2 Responsibility of the Customer 2 7 3 3 Violation of Regulations 4 S7 3 4 Rates and Charges Applied by the Company 5 S7 3 5 Rates and Charges Applied by the Customer 10 S7 3 6 Optional Service Features 10 S7 3 7 Public Telephone Access Line for Institutional Service Providers ISPs 12 7 4 Reserved for Future Use 14 7 5 Customer Owned Pay Telephone COPT Coin Line Service 15 7 5 1 Definitions and Requirements 15 7 5 2 Features 16 7 5 3 Responsibility of the Subscriber 18 7 5 4 Violations of Regulations 19 7 5 5 Rates and Charges 19 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 7 Original Page
480. t d T 5 2 11 Reserved For Future Use T 5 2 12 Centrex Service for State of Alabama T a General 1 This price list provides Centrex main station including Feature Series 1000 and Network Access Register NAR rates and charges provided the State of Alabama 2 All other rates rules and regulations specified in Section S12 of this Price list shall also apply b Rates and Charges 1 The following rates and charges are in addition to the applicable rates and charges specified in Sections S4 and S12 of this Price list 2 The following rates apply during the contract period and until the service is discontinued 60 Month Contract Monthly Rate a Main Station Line including Feature Series 1000 each 13 28 b Network Access Register NAR each 31 57 Effective 09 04 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 5 3rd Revised Page 15 Deletes 2nd Revised Page 16 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 5 3 Construction Charges Applicable To Competitive Local Exchange Carriers CLECS 5 3 1 Application This section is applicable to the recovery of construction costs incurred by the Company in provisioning service to a customer of a Competitive Local Exchange Carrier CLEC or the CLEC at the request of the CLEC 5 3 2 General a Construction charges are applicable as hereinafter set forth and are in addition to other
481. t suitably equipped and the customer chooses to subscribe to ISDN PRI Service from another Telephone Company designated ISDN PRI central office the customer will utilize the dialing plan associated with the designated ISDN PRI central office The PRI Access and PRI Facility charges will apply in addition to the special access line and special transport as specified in Section 5 7 5 of the Facilities for Intrastate Access Tariff and any appropriate FX charges that may apply This Price list provides for PRI switching capabilities only and additional services must be subscribed to under separate sections of this Price list Each ISDN PRI trunk group is provided with one telephone number Additional numbers may be purchased at the rates specified in Section S13 7 for DID service This price list does not provide for the transmission of packet data on the B or D channels but can be provided on an individual case basis In the event ISDN PRI service is terminated by the customer prior to completion of the initial contract period the customer shall be liable for early termination charges See General Regulations Section S2 11 Effective February 23 2011 this service is limited to existing facilities in service at existing locations for current customers Current customers may migrate existing services to Integrated Services Digital Network Primary Rate Interface ISDN PRI Business Service as found in S10 5 5 of this Section at any
482. t the same and to remove its property from the premises of such person 2 2 10 Alabama Relay Center Restrictions a The following calls may not be placed through the Alabama Relay Center 1 Calls to 976 900 or 700 numbers 2 Calls to time or weather recorded messages 3 Calls to other informational recordings 4 Station sent paid calls from coin telephones 5 Operator handled conference service and other teleconference calls 6 All calls billed to cards i e credit cards and calling cards other than those issued by AT amp T or the local exchange companies 2 3 Establishment and Furnishing of Service 2 3 1 Availability of Facilities a The Company s obligation to furnish service is dependent upon its ability to procure and retain without reasonable expense suitable facilities and rights for the provision of such service The rates and charges quoted in this price list provide for the furnishing of service and facilities where suitable facilities are available or when the construction of the necessary facilities does not involve excessive costs Effective 01 01 11 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 1 Revised Page 6 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 1 Availability of Facilities Cont d C When excessive costs are involved for the construction of facilities charges for
483. tallation an amount not to exceed applicable service connection installation or other nonrecurring charges plus the estimated recurring monthly charges for one 1 month of service billed in advance plus the estimated usage charges for two 2 months of service billed in arrears such as long distance service The amount of any advance payment collected is credited to the customer s account after service is established In addition to the advance payment specified in the preceding paragraph an applicant for telephone service the furnishing of which involves an unusual installation expense may if it is deemed necessary by the Company in safeguarding its interest be required to make an advance payment of such proportion of the estimated cost as is to be borne by the applicant in addition to such service connection charges as are applicable The amount of any advance payment collected because of unusual installation expense is credited to the applicant s account as applying against the construction or installation charge If the amount of such advance payment collected is in excess of the proportion of such costs to be borne by the applicant the amount of excess is either returned to the customer or credited to his account Federal State or Municipal governmental agencies may not be required to make advance payments 2 4 2 Deposits a The Company may in order to safeguard its interest require an applicant for or customer to its ser
484. tantially of a business professional institutional or otherwise occupational nature i e nonresidential or if the listing used is such as to indicate nonresidential use then calls will not be forwarded to any telephone number for which residential rates apply In the event the customer does not adhere to the limitations for RCF as outlined above the Telephone Company reserves the right to remove the RCF facilities to protect the network 13 6 3 Directory Listings a One listing in the alphabetical section of the Directory covering the exchange in which the call forwarding central office is located is provided without additional charge 13 6 4 Rates and Charges a The following charges are for the RCF feature and additional access facilities only and are in addition to applicable charges for service and equipment with which it is used the terminating station Residence and business exchange service line rates do not apply at the call forwarding location Monthly Rate 1 Remote Call Forwarding a Per feature arranged Business 27 30 Residence 27 30 b Per additional access facility Business 27 30 Residence 27 30 See 13 6 6 following Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 26 MISCELLANEOUS SERVICE ARRANGEMENTS 13 6 Remote Call Forwarding RCF Cont d 13 6 5 Message Charges
485. telecommunications services equipment operations or procedures while remaining consistent with the Federal Communications Commission s Rules and Regulations If changes cause a customer s equipment or communications system to become incompatible with services or if changes cause terminal equipment to require modification or become less effective the Company shall not be responsible Customer requested temporary disconnections of Digital ISDN Centrex services are not permitted Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 12 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 2 Conditions Cont d W General Digital ISDN Centrex Cont d 5 The Company will provide one 1 alphabetical directory listing per Digital ISDN Centrex customer group system without charge Additional directory listings will be provided in accordance with the rates and conditions in this price list under Directory Listings A change in service from Analog Centrex from Digital Channel Service or from a basic exchange service to Digital ISDN Centrex service is a discontinuation of service and an establishment of service Termination liabilities will not apply to these changes if the customer subscribes to an equivalent or greater amount of service However all applicable installa
486. tes and charges in connection with the resale operation and all repairs and rearrangements behind and including the reseller s communication system will be the responsibility of the reseller Customer of record owner The reseller will be the single point of contact for all shared tenant services provided in the resale service area Customers who choose to obtain service directly from the Company may subscribe to any local exchange service available Nothing in this price list section impairs the Company s franchise or ability to operate in the state This price list is not intended nor does it enfranchise or certify the recipients of this service as a telecommunications company Resale is permitted where facilities permit and within contiguous property areas under the control of a single ownership or within a common development with a single name identity such as multi tenant office buildings apartment and condominium complexes commercial malls campus complexes and office and industrial parks CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 16 Original Page 2 SHARED TENANT SERVICE OFFERINGS 16 1 Sharing and Resale of Basic Local Exchange Service Cont d S16 1 1 General Cont d d Resale is permitted where facilities permit and within Cont d Areas designated for resale may be intersected or transversed by public thoroughfares provided that the ad
487. th in the FACILITIES FOR INTRASTATE ACCESS TARIFF for Dedicated Access Services The Dedicated Access Services rates as provided in Section 7 of the FACILITIES FOR INTRASTATE ACCESS TARIFF shall apply The applicable Nonrecurring Charges as specified in Section 7 7 of the FACILITIES FOR INTRASTATE ACCESS TARIFF shall apply Miscellaneous Service available to the customer from Section 13 of the FACILITIES FOR INTRASTATE ACCESS TARIFF includes the following Additional Labor Maintenance of Service Charge Telecommunications Service Priority TSP System Additional Testing Channels for program transmission service will be furnished in accordance with CenturyTel s Interstate tariffs CTOC F C C 2 and F C C 3 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 20 Original Page 9 PRIVATE LINE SERVICE AND CHANNELS 20 3 Channels for Use with Limited Distance Modems LDM 20 3 1 General a Channels required for LDM service are provided at the rates and charges specified for Local Private Line Service in S20 2 1 preceding 20 3 2 Regulations a Limited Distance Modem Channels require unloaded cable facilities and channels will be furnished only where operating and facility conditions exist In the event that only loaded facilities are available the Company will at the customer s request unload the facilities at the charges shown in S
488. th of call The customer must request a detailed bill at least thirty 30 days in advance of the date detail billing is to commence Rate Per customer bill per month Residence 2 33 Business 2 58 Note A Network Access Change Charge as specified in Section S4 will apply when Detail Billing is requested subsequent to the establishment of basic local exchange service 1 Grandfathered to existing customers at their present location CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 1st Revised Page 37 LOCAL EXCHANGE SERVICE 3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d 3 16 4 CenturyTel Local Calling Plans LATA Wide Plan Exchanges _ Monthly Rates Rate Flat Rate Community Community Premium Premium Exchange Group LATA Calling Scope Residence Business Residence Business Community Plus and Premium Block of Time only Abbeville 1 Montgomery Abbeville 4 12 3 40 18 62 26 40 Dothan Andalusia 2 Montgomery Andalusia 6 12 8 27 20 62 30 77 Florala Brewton Gantt Opp Red Level Wing Ariton 1 Montgomery Ariton 4 12 6 85 18 62 29 85 Ozark Banks 2 Montgomery Banks 6 12 14 05 20 62 36 55 Brundidge Troy Brantley 1 Montgomery Brantley 4 12 6 85 18 62 29 85 Luverne Brundidge 2 Montgomery Brundidge 6 12 10 70 20 62 33 20 Banks Troy Clio 1 Montgomery Clio 4 12 6 85 18 62 29 85 Louis
489. th semi public telephone service are furnished under the same rates and regulations as other business service When in the judgment of the Company the use of reference or other listings in excess of the number of listings permitted without extra charge as previously outlined are needed for better identification of the customer or governmental offices to facilitate the Company s operations such listings may be provided without charge By not requesting a non published telephone number the customer agrees to the release of his name address and or telephone number S6 2 Business Listings a Generally business listings consist of a name a designation descriptive of the customer s business if not self explanatory the address at which service is rendered and the business telephone number The primary listing is ordinarily the name of the individual firm or corporation which contracts for the service or under the name under which a business is regularly conducted but may be that of a second party designated by the customer Additional listings may be furnished in the names of partners or members of the firm if the customer is a partnership or firm the names of officers of the corporation where the customer is a corporation and for any business establishment the names of associates or employees of the customer Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section
490. th specific stations must be routed by the customer to a recorded announcement referring the caller to another number Trunks arranged for DIOD service may not be combined with trunk groups arranged to provide DID service Overflow of calls between the two arrangements is not permitted DIOD service is provided from central offices equipped to provide this service and subject to the availability of facilities If a customer s normal serving central office is not equipped to provide DIOD service or the customer so requests the service may be provided where facilities permit from a Company central office different than that which normally serves the customer but still within the same LATA at the additional prices specified herein and under the regulations applicable for Foreign Exchange FX or Foreign Central Office FCO service in Section S9 When DIOD service becomes available or is subsequently requested from the central office that normally serves the customer the service may be transferred to the normal serving central office If the customer requests such a transfer the customer will be subject to a change in telephone number s and the nonrecurring charges applicable for initial service specified in Section S4 3 of this price list will apply A change in central office equipment could require the customer to discontinue the service or obtain service from another central office CenturyTel makes no guarantees and assumes no liabil
491. the called station or PBX system c On person to person calls chargeable time begins when connection is established between the calling person and the particular person or station specified or an agreed alternate d Chargeable time ends when the calling station hangs up thereby releasing the network connection If the called station hangs up but the calling station does not chargeable time ends when the network connection is released either by automatic timing equipment in the telephone network or by the operator e Chargeable time does not include time lost because of faults or defects in the service 4 Reversal of Charges Collect Calls a Collect calls are permissible for all telephone calls except calls to which dial Station to Station or customer dialed calling card rates apply b The regularly established rates apply Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 6 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d a Service Between Land Wire Telephones Cont d 5 6 Reserved for Future Use Rates for Hearing or Speech Impaired Persons or users of the Alabama Relay Center a Rates for certain MTS calls are reduced for a customer who meets the following requirements 1 2 The customer is certified to the Company as having a hearing or speech i
492. the customer Suitable space includes provisions for atmospheric control and encompasses the following environmental requirements Dust free Controlled temperatures ranging from 50 to 86 Fahrenheit with consideration given to heat loss and or gain of the equipment Relative humidity of 20 minimum and 55 maximum Commercial power necessary to operate the remote units if required shall be provided by the customer and located on the customer s premises Subsequent Additions Deletions and Changes Subsequent line additions will be rated under a new contract or an addendum to an existing contract based upon the remaining period of the initial contract CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 29 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 2 Conditions Cont d n Termination Liability In the event Digital ISDN Single Line service is terminated by the customer prior to completion of the initial contract period the customer shall be liable for early termination charges See General Regulations Section S2 11 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 30 DIGITAL NETWORK SERVICES 10 4 Digital ISDN Single Line Service Cont d 10 4 2 Conditions Cont d O The
493. the originating number The services of an operator will not be used in connection with completing a call or in furnishing any information or assistance relating to billing or charges for such call except that an operator will Re establish a call which has been interrupted after the called number has been reached or Reach the called telephone number where facilities are not available for customer dial completion Record the originating telephone number where no automatic recording equipment is available Place a call for a calling party who identifies himself as being handicapped and unable to dial the call because of his handicap b Operator Station to Station and Person to Person 1 Operator Station to Station rates apply to station to station telephone communication where the completion of the call or a request for any information or assistance relating to billing or charges for such call requires the assistance of an operator except for operator services used in connection with dial type telephone communications as noted above Operator handled Station to station calls include station to station calls placed from a pay station Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 3 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 3 Two Point Service Cont d Service Between Land Wire Telephones Cont d Classes of
494. the section of this price list covering the service items to which they apply The initial service period is shown in brackets following the amount of the basic termination charge b When a customer discontinues one or more units of a group of the same item the equipment latest installed shall be considered as the equipment first discontinued Cc When a customer cancels an order for service carrying a basic termination charge prior to the establishment of that service a termination charge applies equal to the cost incurred by the Company in engineering ordering and providing the equipment and disposing of it less credits obtained through disposal the termination charge in this event will not exceed the basic charge 4 6 Restoration Charge a In the event service is temporarily suspended for nonpayment of charges such service will be restored upon payment of charges due or at the discretion of the Company a substantial portion thereof and in addition a restoration charge of 32 00 will apply CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 04 29 13 Section 4 1st Revised Page 7 SERVICE CHARGES 4 7 Maintenance of Service Charge a k a Trouble Isolation Charge a The customer shall be responsible for payment of service charges shown below for each visit by the Telephone Company to the premises of the customer or authorized user where the difficulty or trouble r
495. the telephone that features and functions may be assigned example three way calling and call forward Flex Calling allows a user to arrange a conference call Conference calls can include parties within and outside the group Up to nine 9 parties can be connected simultaneously Hold allows the MBKS set user to place a call on hold by pressing the function button Any MBKS set with the call appearance for call on hold can pick up the call by pressing the call appearance button Intercom Function allows the station set to emulate a dedicated wire to another station for priority conversations without tying up the station set from active or incoming calls Key System Coverage for Analog Lines allows an analog station set to share calls with the ISDN station set Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 54 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d Digital ISDN Centrex Multi Button Key Set MBKS Basic Package Cont d Manual Exclusion allow an MBKS set user to inhibit other stations from picking up a call on hold or bridging onto a call that is active at that station Multiple Directory Number Buttons provides access to more than one Directory Number DN on the MBKS set Indicator lights show the status of the DN idle cal
496. ties for telephone communication between wide area service access line and other exchanges and toll stations in the area prescribed in the Price List CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 20 15 Section 2 1st Revised Contents Page 1 GENERAL REGULATIONS TABLE OF CONTENTS Page No S2 1 Application 1 2 2 Limitations and Use of Service 1 2 2 1 Use of Customer s Service 1 2 2 2 Establishment of Identity 2 2 2 3 Accessories Provided by the Customer 2 2 2 4 Broadcast of Recordings of Telephone Conversations 2 2 2 5 Recorded Public Announcements 3 2 2 6 Limited Communication 3 2 2 7 Transmitting Messages 3 2 2 8 Unlawful Use of Service 4 2 2 9 Cancellation of Service for Cause 4 2 2 10 Alabama Relay Center Restrictions 5 2 3 Establishment and Furnishing of Service 5 2 3 1 Availability of Facilities 5 2 3 2 Reserved for Future Use 6 2 3 3 Application for Service 7 2 3 4 Application of Rates for Business and Residence Service 8 2 3 5 Transfer of Service between Customers 11 2 3 6 Initial Service Periods 12 2 3 7 Floor Space Electric Power and Operating at the Customer s Premises 12 2 3 8 Provision and Ownership of Facilities 13 2 3 9 Provision and Ownership of Directories 13 2 3 10 Provision and Ownership of Telephone Numbers 13 S2 3 11 Maintenance and Repairs 14 2 3 12 Company Facilities at Hazardous or Inaccessible Locations 14 2
497. ties provided for local intercommunication together with the right to originate and receive a specified or an unlimited number of local messages at charges in accordance with the provisions of this Price List CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 5 DEFINITION OF TERMS EXTRA EXCHANGE LINE MILEAGE See Mileage and Zone Charges FACILITIES All property and means owned operated leased licensed used furnished or supplied for by or in connection with the rendition of telephone service FLAT RATE SERVICE See Exchange Service FOREIGN CENTRAL OFFICE Any central office other than that which serves the area in which the customer is located FOREIGN CENTRAL OFFICE MILEAGE See Mileage and Zone Charges FOREIGN CENTRAL OFFICE SERVICE See Exchange Service FOREIGN EXCHANGE Any other exchange but that in which the customer is located FOREIGN EXCHANGE LISTING See Directory Listing FOREIGN EXCHANGE MILEAGE See Mileage and Zone Charges FOREIGN EXCHANGE SERVICE See Exchange Service GRADE OF SERVICE A term used in describing exchange service with regard to the number of customers which may be connected to one central office line CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 04 12 12 Section 1 1st Revised Page 6 DEFINITION OF TERMS IN
498. time the operator establishes the desired connection 2 Company Attended Public Telephone A public telephone operated by a Company employee as attendant RATE CENTERS Points upon which the airline distances for the determination of message toll telephone rates are based In general each city town or locality is designated as a rate center except that certain small towns and localities are assigned adjacent rate centers with which they are closely associated for communication purposes or by community of interest REFERENCE LISTING See Directory Listing RESIDENCE SERVICE Exchange service furnished to a customer at a residential address where the service is not listed as a business in the directory CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 13 DEFINITION OF TERMS RINGING a There are three methods of signaling stations on party line circuits 1 Code Ringing The method of signaling stations on a party line circuit whereby the bells of all stations on the circuit are rung whenever one station is signaled signals of the respective stations being distinguished by a code made up of various combinations of short and long rings 2 Selective Ringing The method of signaling stations on a party line circuit which permits a particular station to be signaled without ringing the bells of the other stations on the circuit 3 Semi
499. tion SIC codes are 20 42 44 49 or such activities have a prospect of significant economic impact without threatening the well being of existing industries located in the Enterprise Zone and which expanded its labor force and which did not close or reduce total employment elsewhere in Alabama in order to expand into the Enterprise Zone and which can certify and document that at least thirty percent of new permanent full time employees were formerly unemployed for at least ninety 90 days prior to this employment or that a new capital investment was made and that at least five 5 new permanent full time employees were hired Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 30 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d 2 4 8 Economic Development Incentive Waivers and Discounts Cont d b Option One Cont d 5 In order to qualify under Option One of this Price list the private employer will be required to certify that it has met the requirements of this Price list offering as well as the requirements of the Alabama Enterprise Zone Act No 87 573 Section 5 Where an Enterprise Zone is designated during one calendar year but is not so designated by the Alabama Department of Economic and Community Affairs during the succeeding year the private employer shall continue to receive the di
500. tion and service connection charges and all charges applicable to the establishment of Digital ISDN Centrex services apply Flat Rate and Measured Service for voice grade cannot be mixed on a customer s premises All data calls will be charged measured rates at the charges stated elsewhere in this price list with the following exception Data calls within the same business group within the same wire center intercom calls do not incur usage Digital ISDN Centrex Services 1 Digital ISDN Centrex Services are digital business system exchange services which include station connections and network access and which are provided as an alternative to or in conjunction with Centrex services Digital ISDN Centrex Services offered from this price list include from two to 200 digital local loops with a Digital ISDN Centrex service line Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 13 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 2 Conditions Cont d xX Digital ISDN Centrex Services Con d 3 4 10 Each Packaged Service is associated with a digital local loop not with a channel Each digital local loop within a business system may be uniquely arranged with a Packaged Service and with a B Channel or D Channel configuration or both a
501. tion company person partnership firm association or any cooperative non profit membership corporation or limited dividend or mutual association now or hereafter created CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 1 Original Page 11 S1 DEFINITION OF TERMS PLANT Property which is necessary to provide service to the public as set forth in the various fixed capital accounts of the Uniform System of Accounts for telephone companies PREMISES a The term same premises shall be interpreted to mean 1 The building or buildings together with the surrounding land occupied as or used in the conduct of one establishment business residence or a combination thereof and not intersected by a public road 2 The portion of the building occupied by the customer either in the conduct of his business or residence or a combination thereof and not intersected by a public corridor or by space occupied by others 3 The continuous property operated as a single farm whether or not intersected by a public road PRIVATE BRANCH EXCHANGE SERVICE PBX Service a A type of service providing an arrangement of switching equipment and stations for intercommunicating among the stations and for connections through Company provided local and long distance message telephone network to other subscribers b Lines circuits ordinarily furnished by the Company in co
502. tion Guarantee will apply to all CenturyTel Calling services features listed in Section S13 5 4 of this price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 05 01 08 Section 13 1st Revised Page 17 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 05 01 08 Section 13 1st Revised Page 18 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 07 02 13 Section 13 5th Revised Page 19 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13 5 4 Rates and Charges a Single Service One CenturyTel calling service per line The following monthly charges are for CenturyTel calling services only and are in addition to other applicable rates and charges offered in this Price list Monthly Rate Business Residence Anonymous Call Block 1 05 1 05 Busy Redial 66 per line 6 30 5 25 per occurrence 1 50 1 50 1 pay per use blocking 0 00 0 00 Call Return 69 per line 6 82 5 25 per occurrence 1 50 1 50 1 pay per use blocking 0 00 0 00 Call Block per line 4 72 4 20 Call Forwarding Multipath per line 4 20 2 10 Call Forwarding Variable per line 5 25 4
503. tions between three 3 or more land telephone numbers on one 1 connection at the same time Service is furnished where and to the extent that facilities permit All stations on a conference connection may be so interconnected that each may communicate with all the others or arrangements may be made whereby one station will be the transmitting station and all others receiving stations One class of service only is offered whether the call is to specified persons or specified telephones The Company upon request will attempt to arrange for the establishment of a conference call at a specified time 18 4 2 Application of Charges a Charges The total charge for the conference connection is the sum of the following 1 For the two 2 stations on the connection farthest apart the charge is the total charge for a regular two point Person to Person Long Distance MTS message between those two points as specified in S18 3 1 b 2 For each additional station connected the charge is the same charge that applies for the two stations on the connection farthest apart as specified in 18 4 2 a 1 preceding This charge is based on chargeable time duration of the message as specified in S18 4 2 b following Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 14 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 4 Conference Serv
504. to Caller ID Call Waiting and Call Waiting ID where available for a package price of 9 39 per month In addition all applicable nonrecurring charges will be waived 13 15 7 Pure Broadband Bundle A Description Pure Broadband Bundle includes flat rate Residence or Business Individual Line Local Exchange Service and features as specified and requires subscription to the Company s High Speed Internet 1 5 Mbps or greater B Features Outbound Call Block Feature Non published Service Billed Number Screening Optional This service is grandfathered to existing customers at existing locations CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 10 01 14 Section 13 1st Revised Page 60 1 MISCELLANEOUS SERVICE ARRANGEMENTS 13 15 Packaged Services 13 15 7 Pure Broadband Bundle Cont d C Terms and Conditions Pure Broadband Bundle is available to residential and business customers in all exchanges within the Company where technically feasible subject to availability of facilities This bundle is only available with One Party Local Exchange Service Lines equipped with Pure Broadband Bundle will not have a directory listing and will not be included in the Company s directory assistance records Extended Area Service EAS charges do not apply The bundle rate will include the Subscriber Line Charge Service Charges or nonrecurring charges do not apply D Rates Residen
505. to subscribe to such additional RCF features and facilities said customer s RCF service shall be subject to termination When the call forwarding number is to be located in a multioffice exchange the Company will determine the serving central office RCF will be provided when the Call Forwarding number and the terminating station are both located in the same local calling area RCF will be provided on an Interexchange basis where the RCF serving exchange and the exchange serving the forward to location terminating station have the same calling scope or where the forward to location is within the EAS calling scope RCF is offered as an individual service or as an additional feature with multiline hunt Foreign Exchange Service for overflow when the Foreign Exchange Service is busy An RCF Service number is not to be used as a terminating station number to which calls are forwarded from another RCF Service or from a location with fixed call forwarding Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 2nd Revised Page 25 MISCELLANEOUS SERVICE ARRANGEMENTS 13 6 Remote Call Forwarding RCF Cont d 13 6 2 Limitations Contd RCF Service provides for handling only one call at a time An additional service feature is required for each additional call to be handled while the first call continues If the use of RCF service is primarily or subs
506. tomer Moves and Changes CMAC provides customers with the ability to prepare schedule and implement feature changes and configurations from a computer terminal located on the customer s premises b The customer controls the following functions 1 Service Option Information Changes Line Restriction Status Facility Restriction Level Assignment Call Pick Up Group Call Forwarding Number Authorization Code Assignment f Button Features wwe FZ a b c d e aS OOF OTN NF wea 2 Activation Deactivation of Features 3 Telephone Number Swaps 4 Flexible Reports Queries and Tallies 12 3 2 Definitions a Service Option Information Changes 1 Line Restriction Status The customer can restrict telephone numbers from changes as specified in Section S12 3 1b 1 If changes are desired at a later time the customer can remove the restriction 2 Facility Restriction Level Assignment The customer can change the Facility Restriction Level a permission level assigned to define calling privileges associated with both facilities and station users 3 Call Pickup Group The customer can establish a call pickup group and add or delete members from an existing call pickup group Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 3 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 3 Centrex Customer Moves and Chang
507. tomer assumes all outstanding charges Refer to Termination Liability in Section S2 of this price list Centrex CustoPAK Service System Centrex CustoPAK service lines sharing a common intercom arrangement and a primary Directory listing will be considered a Centrex CustoPAK Service System A system must have a minimum of two lines and may not exceed a maximum of thirty Centrex CustoPAK Service lines Centrex CustoPAK Service is classified as a business service and is offered only as a complete service The exchange access intercommunication and services are not offered separately Subscriber Line Charge An applicable interstate Subscriber Line Charge will be applied to all Centrex CustoPAK lines Incoming Toll Free Service Access Arrangement Incoming calls on Toll Free Service access lines can be terminated on a Centrex CustoPAK Service System Incoming calls terminated in this manner may be transferred to other lines of the same Centrex CustoPAK Service System Off Premises Lines Centrex CustoPAK Service lines can be provided at a separate customer premise No mileage charges apply to lines of the same Centrex CustoPAK Service system that are located at different premises but situated within the same wire center serving area CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 82 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 5 Cent
508. ts will be applied to the referred customer s account during each of the referred customer s first six bill cycles with the Company If the referred customer discontinues the local exchange service prior to the end of the six month period no additional credits will be applied although the referred customer will not be required to refund the Company for previously acquired bill credits CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Effective 02 13 15 Alabama Section 13 1st Revised Page 65 MISCELLANEOUS SERVICE ARRANGEMENTS 13 17 Two Way Voice Interconnection Service 13 17 1 General At http Awww centurylink com Pages AboutUs Legal TermsAndConditions business html the following information will direct you to the applicable Local Terms of Service document which contains the terms and conditions for Two Way Voice Mail Interconnection Service State Alabama Entity CenturyTel of Southern Alabama Service Two Way Voice Mail Interconnection Service Termination Liability Charges as described in the aforementioned Local Terms of Service document will apply if a Customer disconnects all or a portion of the service prior to the expiration of the 13 17 2 Rates and Charges Service Charges apply in addition to the following rates TDP Per Trunk Term Commitment Period Monthly Rate Nonrecurring Charge One Year 350 00 0 00 Two Years 325 00 0 00 Three
509. turyLink General Customer Services Price List Alabama Effective 02 13 14 Section 3 1st Revised Contents Page 1 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 3 10 LOCAL EXCHANGE SERVICE TABLE OF CONTENTS General Monthly Exchange Rate S3 2 1 Local Exchange Service 3 2 2 Reserved For Future Use 3 2 3 Local Exceptions S3 2 4 Network Access Register Package 3 2 5 Rates and Charges Service for Emergency Facilities 3 3 1 General 3 3 2 Application of Charges Local Calling Areas Reserved for Future Use Reserved for Future Use Employee Telephone Service 3 7 1 General 3 7 2 Rates Operator Assisted Local Calls 3 8 1 General 3 8 2 Rates and Charges Local Operator Verification Interruption Service 3 9 1 General 3 9 2 Charges Directory Assistance Service 3 10 1 General 3 10 2 Rates and Charges Page No a i oOOOMN 12 12 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 2nd Revised Contents Page 2 LOCAL EXCHANGE SERVICE S TABLE OF CONTENTS Page No 3 11 Rotary Line Service 26 3 11 1 General 26 3 12 2 Rates 26 3 12 CenturyTel Dial DataLink Service 27 3 12 1 General 27 3 12 2 Rates 27 3 13 Reserved For Future Use 28 3 14 Reserved For Future Use 28 3 15 Reserved for Future Use 30 3 16 CenturyTel Local Calling Plans LATA Wide Plan 32 3 16 1 General 32 3 16 2
510. ty rate is applicable to each CyberDS1 The CyberDS1 Capacity element provides for the network facility to the customer premises and the central office channelization CyberDS1 Service is available on a month to month basis or on a 12 24 or 36 month term commitment Transfer of service responsibility between customers is permitted subject to the rules and regulations as specified in Section S2 3 5 of this Price list Unless specified herein rules and regulations contained elsewhere in this Price list are also applicable to CyberDS1 Service At the expiration date of the customer s selected term commitment the customer may continue service under a new term commitment or on a month to month basis at the expired payment plan rates Rates for service under these options will be the current rates as specified in this price list In the event CyberDs1 is terminated by the customer prior to completion of the initial contract period the customer shall be liable for early termination charges See General Regulations Section S2 11 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 56 DIGITAL NETWORK SERVICES 10 6 CyberDS1 Service Cont d 10 6 6 Rates and Charges Cont d Monthly Nonrecurring Rate Charge CyberDS1 Capacity each Month to month 750 00 500 00 12 Month Term Commitment 725 00 500 00 24 Month Term Commitment 675 00
511. ty transmission standards than those normally provided for voice transmission It is designed for those single line residential and single line business customers who need a better grade of service for data transmission b Lines conditioned for CenturyTel Dial DataLink Service may also be used for normal voice communication C The parameters of CenturyTel Dial DataLink Service are designed to support transmission of data up to 4800 bits per second on the line from the point of demarcation at the customer s premises to the customer s serving central office d The quality of the line is guaranteed only between the customer s demarcation point and the customer s serving central office The Company makes no guarantee for the transmission level over the whole circuit e A line enhanced with CenturyTel Dial DataLink Service cannot operate with the Call Waiting feature described in Section S13 4 1 a the customer must also subscribe to Cancel Call Waiting S13 4 1 f 3 12 2 Rates a The rate for CenturyTel Dial DataLink Service is the applicable monthly rate for individual line service in addition to the following rates Installation Monthly Charge Rate Residence per line 25 00 5 00 Business per line 25 00 5 00 b The applicable service charges as described in Section S4 shall also apply for this service CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 13 14 Se
512. uare root of product in e and with any resulting fraction Cont d 1 EXAMPLE Cont d i Multiply final sum of squared integers by N 2 factor of 8 1 400 x 8 1 3240 0 j Square root of 3240 0 56 and a fraction which is rounded up to 57 miles fractional miles being considered full miles The 57 miles is larger than the minimum of 41 rate miles when N 2 so the message rate mileage is 57 miles The difference is always obtained by subtracting the smaller coordinate from the larger coordinate Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 19 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d 18 5 1 List of Rate Centers by LATA a Birmingham LATA Rate Center _V_ H Alabaster 7573 2419 Albertville 7323 2427 Alexander City 7553 2249 Aliceville 7707 2623 Anniston 7406 2304 Arab 7339 2478 Aroney 7326 2398 Ashland 7479 2264 Ashville 7409 2389 Attalla 7360 2382 Berry 7558 2587 Bessemer 7553 2458 Birmingham 7518 2446 Boaz 7330 2414 Brilliant 7502 2652 Bryant 7157 2401 Butler 7912 2534 Calera 7591 2395 Camp Hill 7553 2186 Carbon Hill 7507 2599 Carrollton 7676 2627 Cedar Bluff 7278 2326 Centre 7298 2332 Centreville 7656 2440 Chelsea 7535 2398 Childersburg 7524 2347 Chulafinnee 7411 2263 Clanton 7632 2349 Collinsville 7294 2370 Columbiana 7566 2
513. under S2 3 4 c 5 public private or parochial schools hospitals nursing homes libraries and other institutions and churches For the purpose of this price list a boarding house is defined as a house or apartment where rooms are rented or boarders taken or both Such houses or apartments may obtain service at residence rates when in the judgment of the Company they are not conducted primarily for business purposes and are listed as residences CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 2 Original Page 9 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d S2 3 4 Application of Rates for Business and Residence Service Cont d b Business rates apply whenever the use of the service is primarily Cont d 3 Reserved for Future Use 4 Reserved for Future Use 5 Service terminating solely on the secretarial facilities of a secretarial answering firm will carry business rates 6 Reserved for Future Use 7 Reserved for Future Use 8 Service listed in business telephone directories or in the business section of the White Pages Directory or listed as a business in a combined residence business White Pages Directory G Residence rates apply when the use of the service is of domestic nature and provided that service is not used substantially for occupational purposes Residence rates apply for 1 Private residences on se
514. unications between a termination associated with an exchange line or a WATS access line and terminations using the public switched network within the same LATA in the State of Alabama in accordance with the regulations and schedule of charges specified in this Price list The WATS charges set forth herein are in payment for the service furnished between the calling and called terminations within the same LATA within the State of Alabama The Company provides IntraLATA WATS Service and a Statewide WATS Service in conjunction with an interLATA carrier Combined WATS For both Outward WATS and 800 Service intraLATA service may be subscribed to separately or may be subscribed to in combination Combined WATS with an interLATA carrier s interLATA WATS or WATS like service requiring the use of the Company s WATS serving office Combined Outward WATS Combined 800 Service and intraLATA only Outward WATS requires the use of a WATS access line from S19 5 4 of this Price list Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 19 Original Page 2 19 1 WIDE AREA TELECOMMUNICATION SERVICE Regulations Cont d 19 1 1 General Cont d b Dial type telecommunications as specified in a preceding for Combined Outward WATS Combined 800 Service and intraLATA only Outward WATS must be dialed and completed from or to a WATS access line In all cases communications
515. unt There is no monthly rate or nonrecurring charge associated with CenturyTel Easy Savings Plan The Plan is applicable to all Rate Periods messages Dial Station to Station Operator Station to Station and Person to Person Dial Station to Station is that service where the person originating the call dials the telephone number desired or gives to the Company operator the telephone number of the desired telephone Two classes of Dial Station to Station service are offered as follows 1 Dial Station to Station is that station to station service where the person originating the call from other than a public or semipublic coin or coinless telephone dials the telephone number desired and the call is completed without the assistance of a Company operator or placed with an operator where facilities are not available for call completion or where for other service reasons operator assistance in completion of the call is necessary and the call is billed to the originating number Also includes Customer Dialed Calling Card calls where the person originating the call dials and completes the call without the assistance of an operator Effective 10 14 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 1st Revised Page 39 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 12 Calling Plans CenturyTel Discount Calling Plans Cont d 18 12 1 CenturyTel Easy Savings Plan for
516. unty such as defined by the U S Bureau of the Census Urban enterprise zone means an enterprise zone located in a MSA county as such is defined by the U S Bureau of the Census These enterprise zones shall be specifically designated by the Alabama Department of Economic and Community Affairs pursuant to the Alabama Enterprise Zone Act No 87 573 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 29 GENERAL REGULATIONS 2 4 Payment Arrangements and Credit Allowances Cont d 2 4 8 Economic Development Incentive Waivers and Discounts Cont d b Option One Cont d 3 For the purpose of Option One of this Price list a new permanent employee is a full time employee who remains employed with the firm for a minimum of nine months working a minimum of thirty 30 hours per week and receiving appropriate company benefits Any private employer which meets the following qualifications may qualify for discounts associated with Option One of this Price list offering Any private employer which a b obtained an endorsement resolution approved by the appropriate local governing authority and which company s operation falls into Standard Industrial Classifications SIC codes 20 42 44 49 or major warehousing and distribution centers or regional and or corporate headquarters of companies whose standard industrial classifica
517. ure of the United States NETWORK CONTROL SIGNALLING The transmission of signals used in the telecommunications system which perform functions such as supervision control status and charging signals address signaling dialing calling and called number identification audible tone signals call progress signals indicating reorder or busy conditions alerting coin denominations coin collect and coin return tones to control the operation of switching machines in the telecommunications system NETWORK INTERFACE DEVICE NID A device which readily permits the disconnection of all Customer Premises Wiring from the Company network and provides access to the Company network through an industry registered jack of a type provided for in Part 68 of the FCC Rules and Regulations for testing purposes and is provided as part of the Exchange Service Line WATS or Private Line Service NON LISTED TELEPHONE An exchange station which has the listing omitted from the telephone directory but listed in the directory assistance records NON PUBLISHED TELEPHONE An exchange station which has the listing omitted from both the telephone directory and directory assistance records at the customer s request NSEP TREATMENT The term NSEP Treatment denotes the provisioning of a telecommunications service before others based on the provisioning priority level assigned by the Executive Office of the President PBX TRUNK See Access Line PERSON Any corpora
518. ures Cont d e X 25 Deluxe Package X 25 Basic Service X 25 Flow Control Parameters Negotiation X 25 Incoming Calls Barred X 25 Outgoing Calls Barred X 25 Reverse Charge X 25 Reverse Charge Acceptance X 25 Throughput Class Negotiation X 25 Transmit Delay Selection and Indication plus X 25 Closed User Groups X 25 Fast Select X 25 Fast Select Acceptance X 25 Hunt Groups X 25 One Way Outgoing Logical Channel and X 25 Permanent Virtual Circuit f Feature Matrices The following feature matrices indicate the availability of each feature with Digital ISDN Single Line Service 1 Basic Operating Features Digital Feature Name Direct Inward Dialing Direct Outward Dialing Automatic Identification of Outward Dial Distinctive Ringing Touch Call Calling Number Identification Delivery lt x XK KOK OX An analog telephone set connected through an appropriate ISDN terminal adapter to a Digital ISDN Single Line may subscribe to a Smart Call feature package not Digital ISDN Single Line Multibutton Key Set MBKS feature packages A MBKS feature package may be supplemented with Smart Call feature packages by adding those packages to the Digital ISDN Single Line rate Applicable charges will apply as stated elsewhere in this price list Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 10 Original Page 37 DIGITAL NETWORK S
519. urring Charge 500 00 Monthly rates and charges for Centrex Services are as found in Section S12 of this price list Nonrecurring charges for Centrex Services are as found in Sections S4 and S12 of this price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 13 2nd Revised Page 54 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 7 Rates and Charges Cont d Monthly Nonrecurring Rate Charge h ESP Package 1 includes Call Forwarding Busy No Answer Fixed Message Waiting Indication Audible and Forwarded Call Information Intraoffice Per Line Arranged 2 00 i ESP Package 2 includes Call Forwarding Busy No Answer Fixed Message Waiting Indication Audible Forwarded Call Information Message Waiting Indication Audible Ring Burst and Customer Controllable Ringing 0 75 j Forwarded Call Information Intraoffice Per Line Arranged 1 05 k Message Waiting Indication Audible Per Line Arranged 0 50 Message Waiting Indication Audible Ring Burst Per Line Arranged 1 50 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 08 01 09 Section 13 1st Revised Page 55 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 7 R
520. uspensions or Terminations for Non Payment S2 4 Switched Data Service ccccceceeceeeeeeeeeeeeeaeaaeteeeeeeeeeaeaaeaees 10 17 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 03 23 15 Index 2nd Revised Index Page 7 INDEX Subject Section Page No Telecommunications Service Priority TSP System 13 31 Telephone Answering Service FacilitieS ccececeseeeeeeseeees S8 Billing to the Client eeeeeeeneseeeseeenenrsnsnsessrrrrrrererssrerrnne S8 2 Foreign Exchange Service Facilities 0 cceeeeeeeeeeeees S8 1 Line Terminations ccceeceeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeaeaes S8 1 Telephone Directories Provision and Ownership of S2 13 Telephone Directories Errors in 2 c ccceeeeeeeeeeeeeeeeeeeeeaaees S2 34 Telephone Numbers Provision and Ownership Of 05 S2 13 Termination Liability zeae E S2 41 Temporary Installation osea T E S5 1 Temporary Service Requiring Construction cceeseeeeees S5 1 Termination Charges cccccececececseeeeeeeeeeeeeeaaeaeeeeeeeeeeeeaeaaeaees S4 6 Termination Of S rviCe ccccceceecceeeeeeeeeeeeeeeaeeaeeeeeeeeeeeeaeaaeeees S2 15 Terms Definition Of 22 0 0 cecc ccc eeceeceeeeeceeeeeeeeeeeeeeeeeeseeseaeees S1 Trade NamMES siea A beeeechaceds S6 4 Transfer of Service Between Customers c eeeeeeee
521. ustomer Services Price List Alabama Section 12 Original Page 68 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d d Feature Packages Cont d 2 Digital Centrex ISDN BRI Service Feature Packages MBKS Basic Package per line MBKS Deluxe Package per line MBKS 3000 Deluxe Package per line Data Feature Package 1000 per line Data Feature Package 2000 per line X 25 Basic Package X 25 Deluxe Package per line Monthly Rate 6 00 N A 5 00 Nonrecurring Charge 25 00 25 00 25 00 15 00 15 00 N A 15 00 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Effective 02 01 07 Alabama Section 12 Original Page 69 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 5 Rates and Charges Cont d e Optional Features 1 Centrex a Additional Numbers Nonrecurring Charge Monthly Rate each Attendant Data Link Console Interface Nonrecurring Charge Monthly Rate per console Attendant Flexible Night Answer Nonrecurring Charge Monthly Rate per console Attendant Identification Multiple Directory Numbers Nonrecurring Charge Monthly Rate per console Attendant Pre Determined Night Answer Nonrecurring Charge Monthly Rate per console Attendant Universal Ni
522. ustomer shall be liable for early termination charges See General Regulations Section S2 11 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 11 DIGITAL NETWORK SERVICES 10 1 Digital Channel Service Cont d 10 1 5 Application of Rates Cont d j Should customers request interconnection between different Digital Channel Services provisioned in two or more different local serving offices 1 544 Interoffice Channel mileage as specified in Section S20 of this Price list will apply This charge will apply in addition to Digital Channel Service charges for each premises for which Digital Channel Service is provisioned S10 1 6 Rates and Charges a Nonrecurring Charges 1 Nonrecurring charges are one time charges that apply for specific work activity i e installation of service or change to an existing service The types of nonrecurring charges that apply for Digital Channel Service are those listed below a Service Establishment Charge This charge applies to the initial Digital Channel Capacity s ordered by a customer for receiving recording and processing the request for service This charge includes processing orders to establish initial Digital Channel and Service Activations This charge includes common centralized testing coordination and accounting activities CenturyTel of Southern Alabama d b a CenturyLink Effective
523. ustomer subscribes to in this price list Each credit shall be limited to the amount described above for the particular line or lines associated with the service to be installed or repaired Credit will be provided in accordance with the above conditions at the request of the customer At the company s discretion the Service Performance Guarantee will appear as either a 100 credit on the customer s bill or something of equal value to the customer Credit will be extended in accordance with the above conditions only for installation or restoration of exchange private line message toll or enhanced services or for installation or repair of Company owned facilities used to provide those services The Service Performance Guarantee is not applicable for Public Telephone Service and or Semipublic Telephone Service The credit will not apply to out of service conditions resulting from a Willful neglect misuse or abuse by the customer b Problems in the customer s premises equipment or in the customer s inside wire c Natural disasters labor difficulties governmental orders civil commotions general network failure cable cuts affecting more than 5 of the Company s customers or circumstances beyond the control and or knowledge of the Company Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 23 GENERAL REGULATIONS 2 4 Payment
524. usy a thirty 80 minute queuing process begins The customer is given an indication that the network will attempt to set up the call when the called line is idle The network periodically tests the busy idle status of both parties until both lines are found idle the customer cancels the request or the queuing process expires If both lines are found to be idle the called party is alerted with a distinctive ring signifying that the call may now be completed This service is offered on a monthly basis per line or on a demand basis per occurrence The customer must contact the Telephone Company to activate Call Return 69 on the line for a monthly flat rate To utilize Call Return 69 on a demand basis the customer activates this service by dialing a code provided by the Telephone Company and the per occurrence rate will apply each time the service is activated Access to the demand based service will be removed from the customer s line upon request at no charge CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 13 Original Page 9 MISCELLANEOUS SERVICE ARRANGEMENTS 13 5 CenturyTel Calling Services Cont d 13 5 2 Definitions Cont d Call Block allows a customer to block incoming calls from a maximum of 12 telephone numbers The customer also can block incoming calls placed from the last calling number even if the number is unknown to the customer Blocked calls a
525. vice may be used for intraoffice or interoffice calls This feature does not affect termination to the line Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 44 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features Cont d g Optional System Features Cont d Automatic Route Selection ARS ARS provides for the origination of ten digit off network calls to a public telephone number An access code is dialed followed by the destination digits A pattern is selected and the route list is checked for an idle route with the proper FRL if a feature If no idle route is available the call is put into queue for the primary route or sent to reorder tone Routes may include Foreign Exchange WATS and interexchange carrier lines A maximum of three 3 patterns will be allowed for each NPA or NPA NXX list A maximum of ten 10 routes is allowed per pattern Each WATS band is considered a separate route A maximum of 64 NPA NXX lists will be allowed ARS does not allow for toll restriction or toll diversion This feature may also include Expensive Route Warning ERWT A tone will be assigned to certain routes as designated by the customer When one of these designated routes is selected a tone will be returned to the originating caller The caller has a specifi
526. vice will be used by the customer to aggregate the customer s telecommunication services onto a digital local loop The services which can be combined include private line and switched services intraexchange intraLATA and interLATA services A representative list of services which can use Digital Channel Service facility includes 1 Exchange Dial Tone service e g exchange lines trunks Centrex Station Lines 2 Analog Transmission Services e g Foreign Exchange Service Private Line Off premise Extensions Tie Lines Intrastate WATS 3 Digital Data Services 2 4 4 8 9 6 56 or 64 Kbps 4 DS1 1 544 Mbps Services 5 DS 44 736 Mbps Services Digital Channel Service is comprised of the following components Digital Channel Capacity Service Activation 1 The Digital Channel Capacity and Service Activation will be at the rates and charges as specified in Section S10 1 6 of this Price list CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 10 Original Page 2 DIGITAL NETWORK SERVICES 10 1 Digital Channel Service Cont d 10 1 1 General Cont d C Digital Channel Service is comprised of the following components Cont d 2 Digital Channel Service customers will order capacity in quantities of DS1 or DS3 facilities increments of 24 channels for a DS1 facility or increments of 28 channels for a DS3 facility Customers will be offered
527. vices 13 15 10 Primary Rate Interface PRI Bundle A General At http www centurylink com Pages AboutUs Legal TermsAndConditions business htm the following information will direct you to the applicable Local Terms of Service document which contains the terms and conditions for Primary Rate Interface PRI Bundle State Alabama Entity CenturyTel of Alabama LLC Service CenturyLink ISDN PRI Services Termination Liability Charges as described in the aforementioned Local Terms of Service document will apply if a Customer disconnects all or a portion of the PRI Bundle prior to the expiration of the TDP B Rates and Charges Nonrecurring Charge Term Commitment Period Monthly Each Rate Initial Additional Two Year Term 900 00 250 00 0 00 Three Year Term 875 00 250 00 0 00 Five Year Term 850 00 250 00 0 00 Additional PRI Bundles must be installed at the same customer designated premises on the same trip and placed on the same order Effective 04 29 14 General Customer Services Price List Alabama CenturyTel of Southern Alabama d b a CenturyLink Section 13 3rd Revised Page 63 2 13 15 Packaged Services 13 15 11 Core Connect A Description CENTURYLINK LOCAL TERMS OF SERVICE CORE CONNECT BUNDLES contains the terms and conditions for CORE CONNECT bundles Termination Liability Charges as described therein will apply if a Customer disconnects all or MISCELLANEOUS
528. vices Cont d 13 5 2 Definitions Cont d Coded Toll Control This allows a customer to control the placement of chargeable calls via a pre selected Personal Identification Number PIN Distinctive Ring This feature allows distinctive ringing to be applied to an individual line where each of two 2 numbers a main number and a Distinctive Ring number will have a uniquely distinctive ring for customer identification Because two telephone numbers are associated with one telephone line only one 1 conversation can be conducted at a time Regulations for Directory Listings set forth in Section S6 of this price list will apply for the main number The customer is entitled to one free listing in the alphabetical section of the telephone directory for the Distinctive Ring number regardless of the class of service Outbound Call Block is a feature that blocks all outbound dialing with the exception of abbreviated dialing for 911 Emergency Reporting Services and 711 Service for Telecommunications Relay Services In addition all pay per use features are blocked All other CenturyTel Calling Services features are prohibited with the use of this feature and lines equipped with this feature will not have a directory listing This feature is subject to the availability of facilities and is only available to flat rate business and residence Individual Line Local Exchange Service customers CenturyTel of Southern Alabama d b a CenturyLink Gene
529. vices to make a suitable deposit to be held by the Company as a guarantee of the payment of charges The Company shall not hold a residential customer s deposit beyond December following twenty four 24 months of deposit retention if such account is considered in good standing by the Company At this time residential customers whose deposits have been held by the Company shall have their deposit and accrued interest refunded by the Company crediting such customer s December billing Except as otherwise specified in the Company s appropriate tariffs the amount of such deposit shall not exceed an estimated bill for one 1 regular billing period plus two 2 months estimated charges for services billed in arrears such as toll Interest shall be paid by the Company upon any such deposit held more than thirty 30 days at the rate of seven percent 7 per annum which shall be added to and considered part of the deposit or paid to the customer at CenturyTel s option Interest shall be paid by the Company upon such deposits annually or at time of deposit return for the time such deposit was held by the Company and the customer was served by the Company unless such period is less than thirty 30 days Such interest shall be calculated to December 1st of each year and the payment shall be made by credit to customer s account on the December billing of the customer or at the time the deposit is returned to the customer The fact that a deposit has b
530. ville Ozark Columbia 1 Montgomery Columbia 4 12 2 77 18 62 25 77 Dothan Midland City Denotes Bell Independent Exchange 0 Grandfathered to existing customers at their present location AL 15 15 S CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 1st Revised Page 38 LOCAL EXCHANGE SERVICE 3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d 3 16 4 CenturyTel Local Calling Plans LATA Wide Plan Exchanges ede inre eE Monthly Rates F Rate Flat Rate Community Community Premium Premium Exchange Group LATA Calling Scope Residence Business Residence Business Community Plus and Premium Block of Time only Daleville 1 Montgomery Daleville 4 12 2 77 18 62 25 77 Echo Enterprise Newton Ozark Dothan 1 Montgomery Columbia 4 12 2 77 18 62 25 77 Dothan Hartford Headland Midland Newton Slocumb Wicksburg Grandfathered to existing customers at their present location AL 15 15 S Effective 11 01 15 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 3 1st Revised Page 39 3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d LOCAL EXCHANGE SERVICE S3 16 4 CenturyTel Local Calling Plans LATA Wide Plan Exchanges Exchange LATA Dozier Echo Elba Enterprise Forest Home Gantt Geneva Georgiana Greenville Hartfor
531. ville LATA Athens Blountsville Cherokee Courtland Cullman Decatur Elkmont Falkville Florence 7996 8167 8154 8198 8030 8055 8008 8167 7944 8088 8204 7928 7848 7959 8163 8152 7983 8175 8001 7285 7390 7378 7340 7395 7324 7263 7364 7344 2421 2238 2310 2293 2326 2421 2503 2367 2329 2399 2246 2325 2309 2304 2297 2264 2521 2289 2336 2604 2467 2757 2642 2518 2585 2615 2548 2715 Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 27 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 5 Airline Mileage Between Rate Centers Cont d 18 5 1 List of Rate Centers by LATA Cont d d Huntsville LATA Cont d Rate Center _V_ H Grant 7277 2460 Grayson 7413 2601 Gurley 7255 2498 Hanceville 7409 2495 Hartselle 7352 2560 Hazel Green 7239 2546 Huntsville 7267 2535 Killen 7320 2692 Leighton 7350 2681 Lexington 7288 2682 Madison 7288 2556 Massey 7372 2567 Moulton 7374 2621 Nectar 7415 2461 New Hope 7287 2485 New Market 7220 2528 Oden Ridge 7349 2525 Owens Cross roads 7284 2499 Red Bay 7453 2752 Rogersville 7309 2655 Russellville 7406 2694 Scottsboro 7230 2441 Section 7246 2424 Sheffield 7354 2714 Skyline 7182 2467 Town Creek 7345 2660 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama
532. w Odenville Fayette Flat Rock Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 18 Original Page 52 LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE 18 13 LATA Configurations Cont d LATA Mobile 480 No CenturyTel_ exchanges in this LATA EXCHANGES Atmore BAY MINETTE Bayou La Batre Beatrice BELLE FONTAINE Bon Secour BREWTON Castleberry CENTURY FL Chatom CITRONELLE Coffeville Dauphin Island Davisville FL Deer Park Elberta EVERGREEN Excel FAIRHOPE Finchburg FLOMATON Foley Fort Morgan Fowl River Frankville Frisco City Fruitdale Gilbertown Gosport Grand Bay Grove Hill Gulf Shores Huxford Irvington St Elmo LATA JACKSON Leakesville MS Lillian Loxley Magnolia Springs McCullough MCINTOSH Millry MOBILE Monroeville MOUNT VERNON Neely MS Orange Beach Peterman Pine Apple Repton Robertsdale Sand Hill MS Seminole Silas State Line MS Summerdale TANNER WILLIAMS MS Uriah Walnut Hill FL The exchange is not located within the specified state boundary but is located within the specified Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 19 Original Contents Page 1 19 1 19 2 19 3 19 4 19 5 WIDE AREA TELECOMMUNICATION SERVI
533. wer Authorization Codes Automatic Line Automatic Route Selection Call Tracing Service Caller ID Name and Number Caller ID Number Circuit Switched Data Direct Connect Circuit Switched Data Closed User Group Code Call Access Conference Calling Dictation Access and Control Digital Data Intercom Dialing Limited Automatic Call Distribution Music On Hold Paging Public Address Access Pilot Number of Hunt Groups Preferential Hunt Priority Queuing Proprietary Set Interface Recorded Announcement Speed Call 30 Station Message Detail Recording Stop Hunt Terminal Make Busy Tie Line Facility Access T 1 Access VIP Alert WATS 800 888 Access Grandfathered to existing customer at their present location KK KK KK KK OK OK OK OX KK KK OK KK OK OK OK OK KK KK KOK KK Digital X X X X KKK KKK X x KKK XXXX XX CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 02 01 07 Section 12 Original Page 27 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 Centrex Digital ISDN Centrex Service Cont d 12 4 4 Definition of Features a Centrex Basic Operating Features Automatic Identification of Outward Dial This feature identifies all calls leaving the customer group by the station number from which calls are placed Common Recorded Announcement on Intercept This provides a standard recording for intercept of calls to unassigned numbers Direc
534. will be consecutively wired beginning with the first position unless otherwise specified by the customer Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 4 Original Page 9 SERVICE CHARGES 4 10 Installation of Network Interface Device NID a b Single or Duplex Dwellings 1 2 Where a customer with existing service requests that his network interface device be relocated to the outside of his dwelling a NID will be installed at the Secondary Service Order and Premises Visit charges shown in 4 3 When a customer with existing or new service specifically requests that the network interface device be located inside his dwelling a NID will be installed at the following incremental charges a First fifteen 15 minutes 15 00 b Each additional fifteen 15 minutes or fraction thereof 11 00 Note The Secondary Service Order and Premises Visit charges as shown in S4 3 will also apply if inside installation is done other than at the time of initial establishment of service Multi Story Multi Occupancy Dwellings 1 The termination of all Telephone Company network facilities including the NID in multi story multi occupancy buildings will normally terminate inside the building at a location determined by the Company which is accessible to the customer Normally the location will be the same location as the termination for riser h
535. wton Newville Opp Ozark 1 LATA Montgomery Opp Montgomery Clio Louisville Montgomery Luverne Montgomery McKenzie Montgomery Dothan Headland Midland City Newton Slocumb Wicksburg Montgomery Enterprise New Brockton Montgomery Dothan Ft Rucker Midland City Newton Montgomery Dothan Newville Montgomery Florala Gantt Kinston Opp Red Level Wing Montgomery Echo Ft Rucker Ozark Flat Rate Calling Scope Community Plus and Premium Block of Time only Kinston Clayton Brantley Georgiana Columbia Elba Daleville Headland Andalusia Daleville Denotes Bell Independent Exchanges Grandfathered to existing customers at their present location 4 12 Business 2 77 8 55 5 20 5 20 2 77 2 77 2 77 8 27 8 27 2 77 Monthly Rates Community Community Premium Residence 18 62 18 62 18 62 18 62 18 62 18 62 18 62 20 62 20 62 18 62 Premium Residence Business 25 77 31 55 28 20 28 20 25 77 25 77 25 77 30 77 30 77 25 77 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Effective 11 01 15 Section 3 1st Revised Page 41 LOCAL EXCHANGE SERVICE S3 16 CenturyTel Local Calling Plans LATA Wide Plan Cont d 3 16 4 CenturyTel Local Calling Plans LATA Wide Plan Exchanges Cont d terre ien Monthly Rates
536. xpired portion of an initial service period or applicable termination charges or both 2 3 15 Ringer Limitations a The number of ringers directly connected to the line is limited to four 4 per customer b Ordinarily in connection with individual line service a ringer is permanently connected to the line Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 2 Original Page 16 GENERAL REGULATIONS 2 3 Establishment and Furnishing of Service Cont d 2 3 16 Vacation Number Reservation a General Vacation Number Reservation provides for temporary suspension of service at customer request for a period of not less than one 1 month and not to exceed nine 9 months in a twelve 12 month period Vacation Number Reservation applies only to residential and business access line rates It does not apply to Key PBX Centrex lines or Trunks calling features or bundled services The customer s account must be current to be placed on Vacation Number Reservation After service has been restored there will be a minimum of one 1 month s charge for full service before the service can again be put on Vacation Number Reservation Rates The charge for Vacation Number Reservation is Fifty 50 percent of the regular flat rated monthly access line rate Conditions 1 Telephone service will be completely disconnected during the period of Vacation
537. y b Where telecommunications service is available under this price list for use in connection with terminal equipment or communications systems the operating characteristics of such equipment or system shall be such as not to interfere with any of the services offered by the Company Such use is subject to the further provisions that the equipment or system does not endanger the safety of Company employees or the public damage require change in or alteration of the service or other facilities of the Company interfere with the proper functioning of such service or facilities impair the operation of the telecommunications systems or otherwise injure the public in its use of the Company s services Upon notice from the Company that the equipment or system is causing or is likely to cause such hazard or interference the customer shall make such change as shall be necessary to remove or prevent such hazard or interference The customer shall be responsible for the payment of Company charges as specified in S4 7 for visits by the Company to the customer s premises where a service difficulty or trouble report results from the customer s equipment or system Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 15 Original Page 2 CONNECTIONS WITH CERTAIN FACILITIES AND OR EQUIPMENT OF OTHERS 15 1 Regulations Cont d 15 1 1 General Cont d Cc The Company
538. y s ability to provide complete or maintain the level of or quality of its other services to its exchange telephone customers the Telephone Company may refuse to provide or may discontinue providing such services Late payment charges will apply to all services contained in this price list ESP and ESP Client Services will not be provided in connection with Public Coin Telephone Service Semipublic Coin Telephone Service or Public Telephone Access Service for Customer Provided Equipment Charges for calls between the originating location and the call forwarded equipped line are applicable in accordance with regularly filed price lists for local message units dial station operator station or person toll Effective 08 01 09 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 13 1st Revised Page 50 MISCELLANEOUS SERVICE ARRANGEMENTS 13 14 Services for Enhanced Service Providers ESPs Cont d 13 14 5 Regulations and Conditions Cont d b Enhanced Service Provider s Obligations 1 Customer services as outlined herein and the promotion and provision thereof must comply with all applicable federal state and local laws rules and regulations The customer shall indemnify defend protect and save harmless the Telephone Company against any and all losses claims demands suits causes of action damages costs or liability in law or in equity of every kind and n
539. ystem communication and features A Centrex system may not be provided for standalone service only access to the Company s exchange network must be provided 12 4 2 Conditions a Centrex Digital ISDN Centrex Service is available on Flat Rate Trunks where central office and operating facilities and conditions permit Digital ISDN Centrex Circuit Switched Data CSD calls are provided on a usage basis A minimum of two 2 Centrex Analog or Digital Service lines are required A customer may select only one 1 analog Centrex Feature Package per system and one 1 digital Centrex Voice package per system Digital ISDN Centrex Data Feature packages may be selected on a per line basis One 1 bill will be rendered for each Centrex Digital ISDN Centrex Service system Separate bills are rendered monthly for Special Service access lines Effective 02 01 07 CenturyTel of Southern Alabama d b a CenturyLink General Customer Services Price List Alabama Section 12 Original Page 6 CENTRAL OFFICE NON TRANSPORT SERVICE OFFERING 12 4 CentraNet Digital ISDN Centrex Service Cont d 12 4 2 Conditions Cont d e The Company will furnish one alphabetical directory listing per Centrex customer group without charge Additional listings may be purchased at rates listed under the Directory Service section of this price list Centrex Service is offered on a contractual basis commencing on the date the service is establi

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