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1. Circuit Breaker by pushing in the button Circuit breakers may differ on some models Power up the UPS by pressing the 1 button or Switch Wait for the Self Test to complete then Power up equipment Allow UPS to charge batteries for 24 hours prior to operating on battery or performing additional Self Test or Calibration tests UPS Front Panel Figure 3 NOTE Symbols amp functions may differ on some UPS models Figure 4 illustrates some of the variations in displays Please use the illustration which best resembles your UPS POWER ON OFF amp OR TEST BUTTON ONLINE UPS IS supplying utility power to the Buton to umn UPS an orolt orpenorm asel iesi connected equipment If not lit the UPS is not turned sorp l ON or is supplying battery power ON BATTERY UPS is supplying battery backup power to the connected equipment UPS will beep four times every 30 seconds OVERLOAD The power demand from the load has exceeded the capacity of the UPS A sustained alarm tone is also emitted REPLACE BATTERY UPS fails a self test or battery is bad UPS makes short beeps for a minute POWER ON OFF SWITCH Switch to turn UPS on or off The switch will illuminate when power is present on the output receptacles TEST SWITCH When operating on Utility power the top part of the switch will cause the UPS to simulate a power outage ALARM DISABLE SWITCH When operating BATTERY DISCONNECTED Flashes to indicate
2. the battery is disconnected UPS will beep every two on battery the bottom part of the switch will disable seconds the audible tone UPS Outlets Figure 4 NOTE Panel Layout may differ depending on model DB9 Serial Port Site wiring fault Indicator D Modem Phone FAX Network surge protection elses protection Ursin ous 7 Batory Discomest 8 Option swiches Option Switch configuration Figure 4 reference 8 NOTE Option switch may not be included on some models Shutdown Settings function is only available on 500 amp 650 VA models UTILITY TRANSFER VOLTAGE AUDIO SETTING Result NORMAL SETTING 103V AC BEBB NORMAL SETTING AUDIO is enabled Caa 98V AC AUDIO is disabled SHUTDOWN SETTINGS sound a tone amp activate low battery signal on COM port Same actions as NORMAL SETTING but delay is increased to 5 minutes instead of 2 minutes UPS troubleshooting NOTE Troubleshooting procedures may differ depending on UPS model Back UPS troubleshooting UPS will not turn on lamp within power I O switch is not illuminated but beeps when power I O switch is on e Line cord plug is loose Check fitting of line cord plug Circuit breaker is tripped when button is extended Unplug excessive loads and reset breaker press button e Dead wall socket Check wall socket with a table lamp e Rear panel circuit breaker is tripped UPS operates normally but I O switch not illuminated e
3. CBM 1 1 1 2 1 3 1 4 COASTAL BUSINESS MACHINES lt Back UPS VA 250 280 300 400 420 450 500 600 650 Back UPS PRO VA 650 1000 1100 1400 Connect the UPS s Internal batteries Figure 1 NOTE Battery Disconnect Connector may vary or be omitted on some models Figure 1 illustrates some of the variations in connectors Please follow the illustration which best resembles your UPS Procedure for Figure 1 1 2 Remove the two screws holding the battery door Lay the UPS on its side and open the door Gently pull the battery out Connect the two wires to the battery NOTE Make sure to observe the polarity Red to Red Black to Black NOTE Small sparks at the battery connections are normal Insert the battery in the UPS Carefully avoid pinching the wires Close the battery compartment door and replace the screws OR Procedure for Figure 1 A Locate the Battery Disconnect on the rear panel of the UPS It is typically a Yellow connector If the Battery Disconnect has a metal cover remove the fastening screws and move the cover Press the yellow connector into the Battery Jack A snap will be felt as the connector partially engages the jack A second snap will be felt as the connector securely seats in the Battery Jack Connect wiring amp charge UPS Figure 2 NOTE Ensure equipment is turned off Connect equipment to UPS Connect UPS Power Cord to a suitable power receptacle Reset the UPS
4. Lamp inside the I O switch is blown Mae ey continue to use the UPS It is recommended that the UPS is The UPS operates normally but the site wiring fault indicator is lit A qualified electrician should be summoned to correct the building wiring The UPS will not provide rated noise and surge suppression with incorrect building wiring e Building wiring error such as missing ground hot and neutral polarity reversal or overloaded neutral wiring e a or adapter installed onto line cord plug ground not Piugihe UPS nio dpo a wiregoundng ouileroniy UPS occasionally emits a beep computer equipment operates normally Daa i This operation is normal The UPS is protecting your computer equipment ie si a eee your le to its alternate power from abnormal utility voltages If the audible alarm becomes annoying refer aig again lagu inate aan ada to Option Switch AUDIO SETTING section to mute the beeping sound UPS emits a beep very often more than once or twice and hour Computer equipment operates normally Have your line voltage checked by an electrician Operating your UPS from an outlet which is wired to a different branch fuse or circuit breaker may e Utility voltage is distorted or branch circuits are heavily loaded help Refer to Option Switch UTILITY TRANSFER VOLTAGE section and lower the transfer voltage if it is known that your equipment will operate normally at that voltage UPS emits loud tone Power I O switch
5. ashing alternately e The UPS was shutdown by PowerChute plus software None The UPS will restart automatically when utility power returns All indicators are flashing OR only the On line and on battery indicators are flashing e Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced i immediately The UPS operates normally but the site wiring fault indicator is lit A qualified electrician should be summoned to correct the building wiring The UPS will not provide rated noise and surge suppression with incorrect building wiring None The UPS will return to normal operation when the power is power outage restored and the battery has a sufficient charge after recharging replace the batteries e Batteries Disconnect or internal battery lugs not connected properly The overload light is illuminated or flashing e The UPS is overloaded Reduce the load on the UPS by unplugging equipment e The UPS s battery is weak due to recent outage or it is near the end of its service life e Building wiring error such as missing ground hot and neutral polarity reversal or overloaded neutral wiring For the complete User Manual or comprehensive troubleshooting please visit the following websites APC http www apc com or CBM http www buyupsonline com
6. is on but computer equipment is not powered UPS s rear panel circuit breaker is tripped button is extended Normal utility voltages are known to be present Turn off UPS and unplug excessive loads Laser printers will overload the e UPS has shut down due to severe overload UPS and should be plugged into a quality surge suppressor Once overload is removed reset the circuit breaker press the button UPS troubleshooting NOTE Troubleshooting procedures may differ depending on UPS model Back UPS PRO troubleshooting UPS will not turn on e On off test button not pushed Press the on off test button to power the UPS and the loads i ae l Reduce the load on the UPS by unplugging equipment and reset the circuit UPS input circuit breaker tripped breaker by pressing the plunger back in UPS will not turn on or off the interface cable and troubleshoot the attached computer UPS operates on battery even though line voltage is thought to exist cor E E E A UPS beeps occasionally e Normal UPS operation None The UPS is protecting the load UPS does not provide expected back up time Charge the battery The UPS s batteries require recharging after an extended outage Batteries age faster when put into service often and when operated at elevated temperatures If the battery is near the end of its service life consider replacing the battery even if the replace battery indicator is not yet lit On line and overload indicators are fl
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