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User installation manual

1. 3757 a DD zZzepes Language Cleaning displayed only when the boiler is switched off Feed screw loading displayed only when the boiler is switched off Tones External thermostat activation Auto Eco activation Eco Shutdown T default 10 minutes pump on T default 50 C Auxiliary boiler default active Pellet recipe Smoke rpm 96 ventilation Maximum power 1 5 default 5 Components test displayed only when the boiler is switched off Chimney sweep function activated only when the boiler is switched on for field emissions test System configuration factory setting system 02 Season Technical menu OTE Some of the items listed above cannot be activated in certain system configurations a Language To select the language act as follows Press the menu button Scroll to Settings using the arrows Press menu to confirm Scroll to language using the arrows Press menu to confirm With the keys select the language of interest IT EN DE FR ES NL PL DA Press menu to confirm and esc to exit b Cleaning This function is only enabled when the boiler is off When the fan is enabled it turns at maximum speed so as to extract the soot that has been removed with the turbulators during the cleaning phase To select Clean act as follows 30 Press the menu button Scroll to Settings using the arrows Press menu to confirm Scroll to C
2. The product must be installed in a suitable place for it to be regularly opened and routine maintenance to be performed The site must be compliant for proper operation Equipped with an adequate smoke expulsion system e Equipped with ventilation intake from outside Equipped with 230V 50 Hz power supply with an EC compliant earth system The product must be connected to a chimney or an internal or external vertical duct that complies with the regulations in force The product must be positioned in such a way that the electrical socket is accessible IMPORTANT ZN The product must be connected to a chimney or a vertical duct that can expel the smoke at the highest point of the building In any case smoke derives from combustion of types of wood and if it comes in contact with or close to walls these can become dirty Moreover utmost attention is required as they are almost invisible but very hot and can cause burns The holes of the external air inlet and the smoke outlet pipe must be drilled before positioning the product THE OPERATING ENVIRONMENT For correct operation and even distribution of heat the product must be placed where the air required for combustion can flow The volume of the room should be no less than 15 m The air must enter through permanent openings in the walls near the product that reach outside with a minimum section of 100 cm net of the protective grilles These openings air inlets must be made in suc
3. Most of the surfaces of the product are very hot door handle glass smoke outlet pipes etc Avoid contact with these parts unless adequate protective clothing is worn or appropriate means are used such as heat protective gloves or cold handle type operating systems Itis forbidden to operate the product with the door open or the glass broken The product must be powered by a system that is equipped with an effective earth system Switch the product off in the event of a fault or malfunctioning Accumulated unburned pellets the burner after each failed start up must be removed before starting up again Do not wash the product with water The water could get inside the unit and damage the electrical insulation and cause electric shocks e Donotstand in front ofthe product for a long time Do not overheat the room where the product is installed This could cause injuries and health problems put any fuel other than wood pellets in the hopper Install the product in rooms that are adequately protected against fire and equipped with all the utilities such as supplies air and electricity and smoke outlets Ifa fire breaks out inside the chimney switch the appliance off disconnect it from the mains and do not open the door Then contact the competent authorities The product and the ceramic serpentine cladding must be stored in a place where there is no humidity and must not be exposed to the elemen
4. e Itis forbidden to use counter sloping pipes The horizontal section of the smoke duct must not be longer than 2 3 m Itis also recommended not to exceed 6 metres in length with the pipe 0 100 e The smoke duct must not cross rooms in which it is forbidden to install combustion appliances E E d E n ws PELLET BOILER INSTALLATION EXAMPLE COMBUSTION AIR 2 During operation a certain amount of air is drawn from the room in which the product is installed and this air must be supplemented through an external air inlet 10 2 INSTALLATION INSTRUCTIONS CONNECTION TO THE EXTERNAL AIR INLET It is essential for the room where the product is installed to be adequately ventilated in order to guarantee sufficient air for proper combustion in the appliance This can be set up using suitable ventilation openings in the room itself or in an interconnected room through a permanent opening between the rooms For this purpose drill a hole on the outer wall close to the product with a minimum section of 100 cm 12 cm in diameter or 11x11 cm if square considering the protective grids protected by a grid on the outside The air inlet must also be protected with a grid metal mesh etc without reducing the net section Be positioned in such a way so as not to be obstructed e Allow maintenance to be performed Be directly int
5. remove any pellets left in the hopper using a vacuum cleaner with a long pipe as they could have absorbed moisture thereby altering their original characteristics and no longer being suitable for combustion The first start up may not be successful as the feed screw is empty and does not always manage to load the required amount of pellets in the brazier in time for the fire to be regularly ignited CANCEL THE FAILED START UP ALARM STATUS BY PRESSING AND HOLDING KEY 1 ESC REMOVE THE PELLETS FROM THE BRAZIER AND REPEAT START UP Pe If a flame does not ignite after a number of failed start ups even though the pellet supply is correct make sure the brazier is set in place correctly which must be interlocked in its seat and free from any ash deposits If no anomaly is found during this inspection there may be a problem with the product components or installation may not be correct A REMOVE THE PELLETS FROM THE BRAZIER AND CONTACT AN AUTHORISED TECHNICIAN Avoid touching the boiler during the initial start up as the paint in this stage hardens by touching the paint the steel surface may be exposed If necessary touch up the paint with the spray can in the original colour see the Accessories for pellet boilers section Itis good practice to guarantee effective ventilation in the room during the initial start up as the boiler will emit some smoke and smell of paint o Do not stand close to the product and air the room The
6. EUROPEAN DIRECTIVE 2002 96 EC AND ITS SUBSEQUENT AMENDMENT 2003 108 EC At the end of its working life the product must not be disposed of as urban waste It must be taken to a special differentiated waste collection centre set up by the local authorities or to a retailer that provides this service Disposing of the product separately prevents possible negative consequences for the environment and health deriving from inappropriate disposal and allows to recycle its materials in order to obtain significant savings in energy and resources As a reminder of the need to dispose of appliances separately the product is marked with a crossed out wheeled dustbin 1 WARNINGS AND WARRANTY TERMS INSTALLATION INSTRUCTIONS The product is a boiler designed for operation with wood pellets It must be installed in compliance with the regulations listed below Legislative Decree no 93 of 25 February 2000 Implementation of Directive 97 23 EC PED in the field of pressure equipment FIELD OF APPLICATION appliances powered by liquid fuel oil diesel oil and solid fuels LAW No 46 of 5 March 1990 and its implementing regulation Presidential Decree No 447 of 6 December 1991 and subsequent amendments and Ministerial Decree No 37 of 22 January 2008 Standards for the safety of installations FIELD OF APPLICATION with unlimited heat potential Standard UNI 10847 of 03 2000 Single flue systems for generators powered with solid and liquid fuels Mainte
7. and national laws and Standards applicable in the relative place region or country This product is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they are supervised or trained on how to use the product by a person responsible for their safety Only use fuel recommended by the company The product must not be used as an incinerator It is strictly forbidden to use liquid fuel The instructions provided in this manual must always be complied with to ensure the product and any electronic appliances connected to it are used correctly and accidents are prevented Theuser or whoever is operating the product must read and fully understand the contents of this installation and use guide before performing any operation Errors or incorrect settings can cause hazardous conditions and or poor operation Do not use the product as a ladder or supporting structure Do not place laundry on the product to dry Any clothes horses or similar objects must be kept at a safe distance from the product Fire hazard Allliability for improper use of the product is entirely borne by the user and relieves the Manufacturer from any civil and criminal liability Any type of tampering or unauthorised replacement with non original spare parts could be hazardous for the operator s safety and relieve the company from any civil and criminal liability
8. clarifications please directly contact the manufacturer SENTINEL PERFORMANCE SOLUTIONS LTD or Fernox COOKSON ELECTRONICS After flushing the system to protect it against corrosion and deposits we recommend the use of inhibitors such as Sentinel X100 or Fernox Protector F1 It is important to check the concentration of the inhibitor after each change to the system and during maintenance as prescribed by manufacturers specific tests are available at dealers The discharge of the safety valve must be connected to a collecting funnel for conveying the possible dredges in case of intervention Attention Failure to clean the heating system and to add a suitable inhibitor will void the warranty of the equipment and other accessories such as for example pumps and valves 20 5 PLUMBING CONNECTION SYSTEM FILLING Filling must be carried out slowly so that air bubbles can get out via the purposely placed outlets on the heating system In closed circuit heating systems the loading pressure of the system when cold and the expansion tank preloading pressure must be the same In open tank heating systems there is direct contact between the circulating liquid and air During the heating season the end user must regularly check the level of water circulating in the expansion tank The content of water in the recycling system must be kept constant Practical experience demonstrates that the water level must be inspected regularly every 14 days to maintain the
9. faulty block alert Clogged smoke exhaust or smoke duct Water pressure low in boiler Clean the smoke exhaust and or the smoke duct Water temperature probe triggered Contact the service centre ANOMALIES RELATED TO THE PLUMBING SYSTEM No increase in temperature with boiler in operation Incorrect combustion adjustment Check recipe and parameters Boiler system dirty Check and clean the boiler Insufficient boiler power Check that the boiler is properly sized for the requirements of the system Poor pellet quality Use quality pellets Condensation in boiler Incorrect temperature adjustment Set the boiler at a higher temperature Insufficient fuel consumption Check the recipe and or technical parameters Radiators cold in winter Room thermostat local or remote set too low If remote thermostat check if it is defective Set it at a higher temperature or replace it if remote Circulator does not run because blocked Free up the circulator by removing the plug and turning the shaft with a screwdriver Circulator does not run check the electrical connections of the circulator replace if necessary Radiators have air in them Bleed the radiators ATTENTION N The operations in italics must be carried out by specialised personnel only The manufacturer declines all liability and warranty terms expire if this condition i
10. seller and the date when the sale took place Warranty cover is valid if the completed warranty is returned within 8 days and the product is installed and tested by a qualified installer according to the detailed instructions provided in the instruction manual supplied with the product The term warranty refers to the free of charge replacement or repairs of parts acknowledged to be faulty due to manufacturing defects RESTRICTIONS The above mentioned warranty does not cover parts of electrical and electronic components and fans which are covered for 2 years from when the product is purchased proof of which is provided as specified above The warranty does not cover parts subject to normal wear such as gaskets glass and all parts that can be removed from the firebox Replaced parts will be covered by the warranty for the remaining period of the warranty in force as from the date of purchase of the product EXCLUSIONS Variations in colour of the painted or ceramic serpentine parts and crazed ceramics do not constitute grounds for a claim as they are natural characteristics of the material and product use The warranty does not cover any part that may be faulty as a result of negligence or careless use incorrect maintenance or installation that does not comply with the company s instructions see the relative chapters in this user manual The company declines all liability for any damage which may be caused directly or indirectly to
11. wind increases depression provided the chimneypot has been installed properly A downdraft always decreases depression at times inverting it A LESS FAVOURABLE POINTS B MOST FAVOURABLE POSITION Besides the direction and force of the wind the position of the chimney and the chimneypot with respect to the roof of the building and the surrounding landscape is also important The wind also affects chimney operation indirectly by creating overpressure and depression zones within the building as well as outside An internal overpressure can be created in rooms that are directly exposed to the wind 2 which can enhance the draught in stoves and fireplaces however it can be counteracted by the external overpressure if the chimneypot is situated on the side exposed to the wind 1 On the other hand a dynamic depression can be created in rooms that are opposite the wind direction 3 which competes with the natural thermal depression generated by the chimney however this can be compensated for sometimes by placing the smoke duct opposite the wind direction 4 IMPORTANT The operation of the pellet product is significantly affected by the chimney layout and position Hazardous conditions can only be resolved by qualified personnel setting the product appropriately Technical Dept All rights reserved Reproduction is prohibited 13 3 DRAWINGS AND TECHNICAL SPECIFICA
12. 00 cm Nominal electrical power EN 60335 1 190 W Max 440 W Supply voltage and frequency 230 Volt 50 Hz Net weight 300 kg Weight with packaging 320 kg Data that may vary depending on the type of pellets used Heatable volume based on the requested power per m3 respectively 40 35 30 Kcal h per m3 Technical Dept All rights reserved Reproduction is prohibited 15 3 DRAWINGS AND TECHNICAL SPECIFICATIONS Residual head 600 500 400 300 200 100 500 1000 1500 2000 16 A Residual Head mbar B Load l h 4 INSTALLATION AND ASSEMBLY PREPARATION AND UNPACKING The Compact boiler is supplied complete with all its electrical and mechanical components and factory tested Open the package and remove the two screws between the bracket and the boiler and the two screws that fasten the bracket to the pallet Setthe boiler in the pre selected place making sure this complies with the requirements The boiler body or unit must always be kept in a vertical position when handled and moved by using carts only Pay particular attention that the door is protected from mechanical knocks that would compromise its integrity BAR FOR HANDLING CLEANING ROD FIGURE 1 REMOVING THE PACKAGE SCREWS FIGURE 2 HOOK FOR HANDLING Always hand
13. HANGER AND PIPE UNIT CLEANING THE UPPER COMPARTMENT When the boiler is cool lift the front cover I unscrew the screws on the rod D to clean the pipe unit and take out the two beams Now take off the cover B Then take off screws V two on the right and two on the left that hold the turbulators to the boiler At this point remove the four turbulators and using a rigid rod or a bottle brush clean the internal pipe unit and the turbulators removing all of the accumulated ash Check the cover gasket and replace it if necessary 48 10 MAINTENANCE AND CLEANING ATTENTION It is advisable to carry out the cleaning of the upper exchanger at the end of the season by an authorised technician in order to also replace the gasket located below plug B CLEANING THE LOWER COMPARTMENT Lower lever E and extract pan take out pans H Remove the ash from all pans and if needed use a vacuum cleaner to remove any other ash or soot that has built up under the drawer Remove brazier G and clean it every 2 3 days Check the seal of the ceramic fibre gasket on the plug and replace it if necessary Check the seal of the door gasket and replace it if necessary At the end ofthe season one must clean the compartment under the brazier and the inside of the heat exchanger This general cleaning should be carried out at the end of the season in order to facilitate the general removal of all combustio
14. INSTALLATION AND USER GUIDE n PELLET BOILER COMPACT 35 translation of original instructions 8901238400 TABLE OF CONTENTS INTRODUCTION iaia 1 1 WARNINGS AND WARRANTY 5 2 2 INSTALLATION INSTRUCTIONS 6 3 DRAWINGS AND TECHNICAL 14 A INSTALLATION AND ASSEMBLY iiio oar bna vo kn o hr a a i 17 5 PLUMBING CONNECTION 20 6 ELECTRICAL CONNECTIONS 4 cir 23 T Lil e 24 8 MENU ITEMS AND OPERATION rives yea RU a 27 9 SAFETY DEVICES AND ALARMS reward 42 T0 MAINTENANCE AND CLEANING sci 46 TI PROBLEMS CAUSES SOLUTIONS ssvcssvsesaseasecwsesswrsseniensswecesnivevwnsnsstenevenieidedss 52 adir me 55 INTRODUCTION Dear Customer Thank you for having chosen our product To allow for optimal operation and for you to enjoy the warmth and sense of wellbeing that the fire can convey in your home we advise you to read this manual carefully before starting up the product for the first time REVISIONS TO THE PUBLICATION The content of this manual is strictly technical and property of MCZ Group Spa No part of this manual can be translated into another language and or altered and or reproduced even partially in another form by mechanical or electronic means photocopied recorded or similar without prior written approval from MCZ Group Spa The c
15. Month Year e Select menu to confirm Modify with the keys e Finally press menu to confirm and esc to exit Technical Dept All rights reserved Reproduction is prohibited 8 MENU ITEMS AND OPERATION PROGRAMMED MODE SETTING TIMER Main menu Setting the current day and time is essential for the proper operation of the timer There are six TIMER programmes for each one the user can decide the start up and shutdown time as well as the day of the week in which it is active When one or more programmes are active the panel alternately displays the boiler status and TIMER n whereby n is the number relating to the activated timer programmes separated from each other with a dash Example TIMER 1 Timer programme 1 active TIMER 1 4 Timer programmes 1 and 4 active TIMER 1 2 3 4 5 6 Timer programmes all active EXAMPLE OF PROGRAMMING With boiler on or off e access the MENU scroll to TIMER with the lt gt arrows press the Menu key the system proposes P1 Press the lt gt keys for the subsequent timers P2 P3 P5 P6 to activate P1 press the Menu key press and select confirm with the Menu key At this point it will propose 00 00 as starting time with key adjust the starting time and press the menu key to confirm The next step proposes a shutdown time of 10 minutes above that set for start up press the key and adjust the shutdown time confirm with the menu key Subsequently t
16. SSURE SWITCH 23 PUMP NEUTRAL 11 AUXILIARY BOILER CONNECTION TERMINAL BLOCK 24 3 WAY VALVE NEUTRAL 12 FEED SCREW 25 CONTROL PANEL 13 SMOKE PROBE N B The wiring of the individual components is fitted with pre wired connectors of different sizes Technical Dept All rights reserved Reproduction is prohibited 55 Technical Dept All rights reserved Reproduction is prohibited 8901238400 Via La Croce n 8 33074 Vigonovo di Fontanafredda PN ITALY Telephone 0434 599599 r a Fax 0434 599598 Internet www mcz it e mail info red mcz it REV 0 24 01 2013
17. TIC MIXING VALVE 12 DOMESTIC WATER 10 83434 NTC PROBE 13 HEATING PUFFER 14 HEATING SYSTEM CIRCULATOR 15 PUFFER THERMOSTAT 16 PUFFER 10 B3434 NTC PROBE 1 SAFETY VALVE Technical Dept All rights reserved Reproduction is prohibited 39 8 MENU ITEMS AND OPERATION OPERATING MODE Flame modulation is managed according to the System configuration of the room probe placed on the rear of the appliance see drawing by the external thermostat by the boiler water temperature or by the NTC probes ELECTRICAL CONNECTIONS 4 5 6 7 8 9 10 TERMINAL BLOCK CONTACTS P05 1 2 EXTERNAL THERMOSTAT PUFFER THERMOSTAT POS 8 THREE WAY VALVE NEUTRAL P05 3 4 PUFFER BOILER PROBE POS 9 THREE WAY VALVE NEUTRAL domestic P05 5 EARTHING POS 10 THREE WAY VALVE NEUTRAL heating P05 6 7 ADDITIONAL BOILER 40 8 MENU ITEMS AND OPERATION IMPORTANT Set up all of the electrical and hydraulic connections to the hydraulic kit purchased separately following the instructions of the dedicated manual START UP Press key 1 esc to begin start up the control panel displays ON with a flashing flame When the flame stops flashing the boiler has reached the power output operating mod
18. TIONS DRAWINGS AND CHARACTERISTICS COMPACT 35 HYDRO DIMENSIONS in cm 1340 70 3 DRAWINGS AND TECHNICAL SPECIFICATIONS TECHNICAL CHARACTERISTICS COMPACT 35 HYDRO Product class EN 303 5 2012 5 Nominal thermal power to firebox 34 5 kW 29670 kcal h Max nominal output power 32 0 kW 27520 kcal h Minimum output power 8 1 kW 6966 kcal h Efficiency at Max 92 896 Efficiency at Min 90 096 Temperature of exhaust smoke at Max 140 C Temperature of exhaust smoke at Min 60 5 C Maximum temperature that can be set 80 C Maximum operating temperature 95 C Particulate OGC Nox 10960 23 mg Nm 2 mg Nm 196 mg Nm CO at 10 0 at Min and at Max 0 014 0 005 CO at Min and at Max 5 6 10 3 Recommended draught at Max power 0 10 mbar 10 Pa Recommended draught at Min power 0 05 mbar 5 Pa Mass of smoke 21 5 g sec Hopper capacity 146 litres Type of pellet fuel Pellet hourly consumption Autonomy Pellet diameter 6 8 mm and size 5 30 mm Min 1 3 kg h Max 6 7 kg h At min 80 h At max 16 h Heatable volume m3 688 40 786 35 917 30 Water content 30 litres Maximum operating pressure 3 bar 300 kPa Combustion air inlet External diameter 80 mm Smoke outlet External diameter 100 mm Air inlet 1
19. ading can be either manual or automatic When empty the hopper can contain 150 litres i e roughly 100 kg of pellets Manual Loading e Open the upper door of the boiler directly and pour in the pellets Automatic Loading to be combined with the remote 100 200 or 400 kg hopper optional see accessories Remove the round plate from the door cut the insulation and insert the hopper pipe Subsequently load from the optional hopper Never remove the protective grille from inside the hopper When loading pellets prevent the pellet bag from coming into contact with hot surfaces 26 8 MENU ITEMS AND OPERATION CONTROL PANEL DISPLAY Menu items 7 DOO Qi 1 1 Boiler lighting shutdown 5 Decrease set temperature programming functions 2 Scrolling of programming menu to decrease 6 Increase set temperature programming functions 3 Menu 7 Display 4 Scrolling of programming menu to increase MAIN MENU It is accessed by pressing key 3 menu The items that are accessed are Date and Time e Timer Sleep only with the boiler on Settings Info Date and time setting To set the date and time act as follows e Pressthe menu button Select Date and Time Select by pressing menu Scroll with the arrows and select the variables to be modified one at a time Day Hours Minutes Day number
20. e The room temperature set by default is 20 if one wishes to change it act as instructed in the adjustments menu act likewise to set the heating water temperature and the room fan speed To activate external thermostat if any see the relative section POWER OUTPUT Oncethe start up stage is complete the control panel will display ON with a fixed flame at level 3 ul The subsequent flame modulation at lower or higher powers is managed autonomously and upon reaching the temperatures set in the System configuration Technical Dept All rights reserved Reproduction is prohibited 41 9 SAFETY DEVICES AND ALARMS SAFETY DEVICES The product is supplied with the following safety devices PRESSURE SWITCH Monitors pressure in the smoke duct It is designed to shut down the pellets feed screw in the event of an obstructed flue or significant back pressure wind SMOKE TEMPERATURE PROBE Detects the temperature of the smoke thereby enabling start up or stopping the product when the temperature drops below the preset value CONTACT THERMOSTAT IN THE FUEL HOPPER If the temperature exceeds the preset safety level it immediately shuts down boiler operation CONTACT THERMOSTAT IN THE BOILER If the temperature exceeds the preset safety level it immediately shuts down boiler operation WATER TEMPERATURE PROBE If the water temperature approaches the shutdown temperature 85 C the probe makes the boiler perform the OFF Stand by aut
21. e extractor at minimum power for 10 and goes onto the next point 2 It takes the boiler back to the operating condition before the blackout During stage 1 the panel displays ON BLACK OUT During stage 2 the panel displays Start up If during stage 1 the boiler receives commands from the panel and thus carried out manually by the user then the boiler stops executing the blackout recovery status and proceeds to restart or shutdown as requested by the command BLACKOUT ABOVE 10 WITH Boiler IN SHUTDOWN STAGE In the event there is a power cut that lasts MORE THAN 10 with the boiler in the shutdown stage when the boiler is powered again it restarts in shutdown mode even if the smoke temperature has fallen under 45 C in the meanwhile This last stage can be skipped by pressing key 1 esc it goes into start up and by pressing it again it recognises that the boiler is switched off Technical Dept All rights reserved Reproduction is prohibited 45 10 MAINTENANCE AND CLEANING DAILY OR WEEKLY CLEANING PERFORMED BY THE USER BEFORE EACH START UP Clean the ash and any deposits in the brazier that could clog the air passage holes If the pellets in the hopper finish unburned pellets may accumulate in the brazier Always empty the residue in the brazier before starting up REMEMBER THAT ONLY A CORRECTLY POSITIONED AND CLEAN BRAZIER CAN GUARANTEE START UP AND OPTIMAL AN OPERATION OF YOUR PELLET BOILER For the brazier to be cleaned pr
22. e minimum distance must be applied if the pipe of the product must pass through vertical or horizontal sections near the thermolabile wall It is recommended to use an insulated double wall pipe in external sections in order to prevent condensation from forming The combustion chamber works in negative pressure WWW WV Ui AN AUN Wy WY WW REAR VIEW OF A PELLET BOILER EXAMPLE 1 SMOKE OUTLET 2 COMBUSTION AIR INLET Technical Dept All rights reserved Reproduction is prohibited 9 2 INSTALLATION INSTRUCTIONS Always use pipes and fittings with appropriate seals that guarantee tightness It must be possible to inspect all sections of the flue duct and they must be removable for periodic internal cleaning T fitting with inspection hole Position the product considering all the above requirements and instructions IMPORTANT AN The following conditions must be complied with when connecting the appliance to the chimney thesmokeduct must be at least category T200 or higher if required by the smoke temperature of the appliance and P1 type airtight All 90 angles max 3 in the smoke exhaust duct must be preferably fitted with the relative T fittings with inspection hole See pellet product accessories Itis strictly forbidden to fit a mesh at the end of the exhaust pipe as it could cause the product to malfunction due to clogging
23. e the previous anomaly The pellet temperature safety probe has been triggered Let the boiler cool down restore the thermostat until the problem is resolved and switch the boiler on again If the problem persists contact technical assistance The door is not closed properly or the gaskets are worn Close the door and replace the gaskets with original ones Unsuitable pellets Change the type of pellets with those recommended by the manufacturer Low pellet supply Have the fuel flow checked following the booklet instructions The combustion chamber is dirty Clean the combustion chamber following instructions in the manual Clogged outlet Clean the smoke duct Faulty smoke extraction motor Check the motor and replace it if necessary Pressure switch faulty or defective Replace the pressure switch 52 11 PROBLEMS CAUSES SOLUTIONS ANOMALY POSSIBLE CAUSES SOLUTIONS The boiler runs for a few minutes and then switches off Start up phase is not completed Repeat start up Temporary power cut Wait for the automatic restart Clogged smoke duct Clean the smoke duct Faulty or malfunctioning temperature probes Check and replace the probes Faulty spark plug Check the spark plug and replace it if necessary Pellets accumulate in the brazier the glass of the door gets dirty and the flame is weak Insufficient combustion air Clea
24. erconnected with the room where the product is installed In the case of ducting up to 3 5 linear metres increase the cross section by about 596 whereas for longer ducts increase it by 15 and size of the hole check that the useful section of the grille is larger or equal to the section required by the D Remember that the ventilation grilles always show the useful section in on one side When choosing the grille company for product operation IMPORTANT AN The air flow can also be drawn from an adjacent room to that of the room where the product is installed provided the air can flow freely through permanent openings interconnected with the outside air inlets connected to thermal units garages kitchens or bathrooms must be avoided CONNECTION TO THE CHIMNEY The chimney is the fundamental element for smoke expulsion and must therefore comply with the following requirements bewaterproof and thermally insulated Bemade of suitable materials that resist mechanical stress over time heat the effects of the combustion products and any possible condensation e Have a vertical set up with deviations from the axis of no more than 45 and free of bottlenecks Must be suitable for the specific operating conditions of the product and have the CE marking EN1856 1 EN1443 Must be adequately sized for the draught smoke expulsion requirements that are necessary for the product to operate correctly EN13384 1 The internal sectio
25. estic water production for boiler or storage tank with thermostat optional Room temperature management via boiler probe or enabling the external room thermostat boiler hot domestic water production with ntc probe 10 63435 External Puffer management controlled by thermostat External Puffer management controlled by ntc probe 10 3435 CONFIGURATION 1 PL 36 8 MENU ITEMS AND OPERATION CONFIGURATION 2 1 FACTORY SETTING CONFIGURATION 2 2 ACS Technical Dept All rights reserved Reproduction is prohibited 37 8 MENU ITEMS AND OPERATION CONFIGURATION 3 38 8 MENU ITEMS AND OPERATION CONFIGURATION 5 COMPACT HEATING DELIVERY HEATING RETURN ZONE VALVES HEATING BODIES DOMESTIC HOT WATER COLD DOMESTIC WATER DOMESTIC WATER BOILER ms SP DIVERTER VALVE 10 BOILER THERMOSTAT 11 THERMOSTA
26. eys This procedure activates the smoke extraction fan on maximum power to expel the soot that is dislodged when the exchanger is cleaned Cleaning the pipe unit Use the handle for cleaning located under the front cover illustrated by the arrow in the drawing shake the handle approximately 5 times forwards and backwards This will remove any soot that has deposited on the exchanger smoke ducts during normal boiler operation Disable the CLEANING function this function is automatically disabled after two minutes If one needs to stop this function in advance press the Esc key Clean the smoke conveyor compartment fig 2 The boiler is fitted with three removable pans to clean out the ash designed to collect any soot and ash build up To empty the pan F it is necessary to grasp the handle E lower it and pull the drawer outwards To empty pans H it is necessary to turn the two hooks on the front of the pan and pull towards yourself When cleaning is finished close the cover back up and put the ash pans back in place H and F If such cleaning is not done every 2 3 days the boiler could go into alarm caused by ash clogging after several hours of operation HANDLE TO CLEAN PIPE UNIT Figure 1 Figure 2 Technical Dept All rights reserved Reproduction is prohibited 47 10 MAINTENANCE AND CLEANING PERIODIC CLEANING PERFORMED BY A QUALIFIED TECHNICIAN CLEANING THE EXC
27. from the failure to observe all the rules contained in the manual and in particular All the necessary measures and or precautions must be adopted when performing maintenance cleaning and repairs Do not tamper with the safety devices Do not remove the safety devices Connect the product to an efficient smoke expulsion system Verify that the room in which the appliance will be installed is adequately ventilated The product can be started up and the automatic function of the probe restored only after having eliminated the cause that triggered the safety system This manual will help you understand which anomaly has occurred and explain how to intervene according to the alarm message displayed on the appliance Technical Dept All rights reserved Reproduction is prohibited 43 9 SAFETY DEVICES AND ALARMS ALARM ALERTS Whenever an operating condition other than that designed for the regular operation of the boiler occurs there is an alarm condition The control panel gives information on the reason of the alarm in progress A sound signal is not envisioned for alarms A01 A02 only so to not disturb the user in the event of pellets running out in the hopper during the night Panel alert Type of problem Solution A01 The fire does not ignite Check whether the brazier is clean level of pellets in the hopper A02 The fire goes off abnormally Check the level of pellets in the hopper A0 3 The temperature of the pellets ho
28. g tap AIR VALVE WITH SIDE CAP LOOSENED BY 1 TURN 22 6 ELECTRICAL CONNECTIONS GENERAL PRECAUTIONS Electrical safety of the system is ensured only when it is properly connected to an efficient earthing system made in compliance with the safety standards in force gas water or heating systems pipes are not suitable as earth connections One must check this essential safety requirement if in doubt request an accurate inspection of the electrical system to be carried out by qualified personnel because the boiler manufacturer is not responsible for any damage caused by failure to earth the system Have professionally qualified personnel check the electrical system is suitable for the maximum power absorbed by the heating system ensuring in particular that the diameter of cables is appropriate for the power absorbed by the loads The use of any component that is powered by electricity entails compliance with some basic rules such as donot touch the appliance with wet and or damp body parts and or bare feet e donot pull the electric cables donot leave the appliance exposed to weathering rain sun etc e donot allow the appliance to be used by children or inexperienced persons 230V electrical power supply connection Installation of the boiler accessory electrical components requires electrical connection to a 230 V 50 Hz mains This connection must be state of the art according to the IEC standards in force in the coun
29. h a way that it is impossible for them to be obstructed in any way Air can also be drawn from adjacent rooms to the one that is to be ventilated provided they have an external air inlet and are not used as a bedroom or bathroom or where there is a fire hazard such as garages timber storerooms warehouses of flammable materials observing under all circumstances the provisions of all the applicable standards in force o Ifthe product is placed too close to the wall it could cause overheating and damage the plaster yellowing cracking etc Technical Dept All rights reserved Reproduction is prohibited 7 2 INSTALLATION INSTRUCTIONS POSITIONING AND RESTRICTIONS In the case of simultaneous installation with other heating appliances provide appropriate air inlets for each one according to the instructions of each product The product cannot be installed except for sealed or closed operation appliances with external ducted combustion air intake in bedrooms or bathrooms in rooms where there are liquid fuel appliances with continuous or intermittent operation that draw the combustion air from the room they are installed in in rooms where there are B type gas heating appliances with or without domestic hot water production and interconnecting rooms where another heating appliance is installed without an independent air flow Itisforbidden to place the product in an explosive atmosphere BOILER ROOM Check that
30. he ON key and the boiler will switch on it will switch off at the time set on the active timer Sleep setting The sleep function is activated only when the boiler is switched on and allows to quickly set a time at which the product must switch off To set the Sleep function act as follows Enter MENU Scroll to SLEEP with the arrows Press Menu With the keys adjust the desired shutdown time The panel proposes a shutdown time of 10 minutes from the current time adjustable with key 4 until the next day I can therefore delay the shutdown for up to a maximum of 23 hours and 50 minutes If the SLEEP function is active with the TIMER active the first has priority over the latter therefore the boiler will not switch off at the time set on the timer but instead by the time established by the sleep function even if later than the time set on the timer ADJUSTMENTS MENU This function is used to adjust room temperature water temperature and the speed of the exchanger To access the adjustments menu act as follows Press the keys Scroll with the lt gt arrows and select Set Room T or Set Water T or Exchanger Exchanger e Press menu to access the selected option Modify with the keys Press menu to confirm and esc to exit Technical Dept All rights reserved Reproduction is prohibited 29 8 MENU ITEMS AND OPERATION SETTINGS MENU The SETTINGS menu allows to act on the boiler operating mode
31. he second case it will go onto OFF If the alarm persists contact the service centre 44 9 SAFETY DEVICES AND ALARMS NORMAL SHUTDOWN on the panel OFF with flashing flame If the shutdown key is pressed or if there is an alarm signal the boiler goes into the thermal shutdown phase which entails the automatic execution of the following stages ltstops pellets loading Theroom fan if provided maintains the set speed until the smoke T reaches 100 C then it automatically sets itself at the minimum speed until it reaches the shutdown temperature The smoke fan sets itself at maximum speed and maintains it for a fixed time of 10 minutes at the end of which if the smoke T has fallen below the shutdown threshold it switches off permanently otherwise it sets itself at the minimum speed until it reaches such threshold before switching off Ifthe boiler was shutdown regularly but due to thermal inertia the smoke temperature exceeds the threshold again the shutdown stage restarts at the minimum speed until the temperature goes down BLACKOUT A with the boiler ON In the event of a power cut BLACKOUT the boiler behaves as follows Blackout below 10 it returns to its operation in progress In the event of a power cut that lasts over 10 with the boiler on or in the start up stage when the boiler is powered again it goes back to the previous operating condition with the following procedure 1 It cools down activating the smok
32. he system proposes the days of the week in which to activate or deactivate the previously set timer With the or key highlight with the white background the day in which one wishes to activate the timer and confirm with the menu key If no day of the week is confirmed as active in turn the timer programme will not appear active in the status screen Continue to program the following days or press ESC to exit Repeat the procedure to program the other timers PROGRAMMING EXAMPLES Boiler on from 17 00 on Monday to 06 00 on Tuesday 28 8 MENU ITEMS AND OPERATION NOTES FOR TIMER OPERATION Start up with the timer always takes place with the last temperature and ventilation settings or with default 20 C and V3 settings in the event they have never been changed Start up time ranges from 00 00 a 23 50 If the shutdown time is not already memorised it proposes a start up time in 10 minutes Atimer programme switches the boiler off at 24 00 of one day and another programme switches it on at 00 00 ofthe next day the boiler Stays on A programme proposes a start up and shutdown in times included within another timer programme if the boiler is already on start will not have any effect while OFF will switch it off In the boiler on and timer active condition press the OFF key and the boiler will switch off it will switch on automatically at the next time set on the timer In the boiler off and timer active condition press t
33. hereas that of pellets is 4 9 kW kg To ensure good combustion the pellets must be stored in a dry place and protected from dirt Pellets are usually supplied in 15 kg bags therefore storing them is very convenient Good quality pellets guarantee good combustion thereby decreasing harmful emissions into the atmosphere 15 Kg BAGS OF FUEL The poorer the quality of the fuel the more often the internal parts of the brazier and combustion chamber must i be cleaned DINplus 6 Norm M7135 and Pellet gold are examples of the major quality certifications of pellets the European market and guarantee that the following are complied with e calorific value 4 9 kWh kg Water content max 1096 of the weight Percentage of ash max 0 596 of the weight Diameter 5 6 mm Length max 30 mm Content 10096 untreated wood with no added binding agents max percentage of bark 596 Packaging in bags made from environmentally friendly or biologically decomposable material The company strongly recommends using certified fuel for its products DINplus 6 Norm M7135 or Pellet Gold Poor quality pellets or others that do not comply with that specified previously compromises the operation of your product and can therefore render the warranty and product liability null and void 2 INSTALLATION INSTRUCTIONS PRECAUTIONS REGARDING INSTALLATION AN IMPORTANT Product installation and assembly must be carried out by qualified personnel
34. imum overall length of 2 3 m The vertical section between one T fitting and another angle must not be less than 1 5m 1 WINDPROOF CHIMNEYPOT A 2 CHIMNEY be done annually N Ss 3 INSPECTION HOLE H 1 5 mt Use adequate instruments to verify that there is a minimum draught of 5 Pa Set up an inspection hole at the bottom of the chimney to perform periodic checks and cleaning which must The connection to the chimney must be sealed and the fittings and pipes recommended by us must be used marked in accordance with EN1856 2 with the minimum requisites T200 and P1 You must ensure that a windproof chimneypot is installed in accordance with the regulations in force This type of connection guarantees smoke expulsion even in the event of a temporary power cut 12 2 INSTALLATION INSTRUCTIONS OPERATING PROBLEMS RELATED TO DRAUGHT DEFECTS IN THE CHIMNEY Among all the weather and geographical conditions that affect chimney operation rain fog snow altitude 5 exposure to sunlight orientation to the cardinal points etc the wind is certainly the most determinant In fact besides the thermal depression caused by the difference in temperature between inside and outside the chimney there is another type of depression or overpressure dynamic pressure caused by the wind An updraft always increases depression and therefore the draught A horizontal
35. ing the arrows Press menu to confirm Scroll to Season using the arrows Press menu to confirm Select Summer or Winter with the keys Press menu to confirm and esc to exit s Technical menu To access the technical menu one must contact an assistance centre as one needs a password to enter To intervene on the technical menu act as follows Pressthe menu button Scroll to Settings using the arrows e Press menu to confirm Scroll to Technical menu using the arrows e Press menu to confirm Select Product Type Service Parameters Sanitary Parameters Meters memories Enable fan and Puffer data with the keys Press menu to confirm and esc to exit Technical Dept All rights reserved Reproduction is prohibited 35 8 MENU ITEMS AND OPERATION SYSTEM CONFIGURATIONS Upon installation the product must be set according to the type of system selecting the appropriate parameter in the SETTINGS menu The possible are 5 as described below Room temperature management via the boiler probe or by enabling the external room thermostat 2 1 Room temperature management via the boiler probe or by enabling the external room thermostat instantaneous hot domestic water production with plate heat exchanger FACTORY CONFIGURATION 2 2 Room temperature management via the boiler probe or by enabling the external room thermostat instantaneous hot dom
36. ing which the panel displays the countdown seconds Feed screw it is powered for a fixed time of 1 minute during which the panel displays the countdown seconds Extractor it is activated at 2500 rpm for a fixed time of 1 minute during which the panel displays the countdown seconds e Exchanger it allows to carry out the test in V5 for a fixed time of 1 minute during which the panel displays the countdown seconds e Pump itis activated for a fixed time of 10 seconds during which the panel displays the countdown e way the 3 way valve is activated for a fixed time of 1 minute during which the panel displays the countdown seconds To activate the Components test function only when the boiler is switched off act as follows Press the menu button Scroll to Settings using the arrows e Press menu to confirm Scroll to Components test using the arrows e Press menu to confirm Select the test to be performed with the keys Press menu to confirm and esc to exit Chimney sweep function for maintenance technicians only This function can be activated only when the boiler is on and with power output and heating operation power with parameters P5 with fan if present in V5 Any loading smoke ventilation percentage corrections must be taken into account This status lasts 20 minutes the countdown is displayed on the panel During this interval the thermostat puffer room set point H 0 set point a
37. lators Clean the lower ash pan Clean the T exhaust fittings outside the boiler Clean the exchangers and remove ash and incrustations Clean the smoke fitting Circulation pump inspection Hydraulic leaks inspection Door gasket inspection Start up spark plug inspection With poor quality pellets cleaning frequency must be increased Technical Dept All rights reserved Reproduction is prohibited 51 11 PROBLEMS CAUSES SOLUTIONS CHECKING THE INTERNAL COMPONENTS ATTENTION A ATTENTION GUIDE FOR THE EXCLUSIVE USE OF THE SPECIALISED TECHNICIAN All repairs must be carried out exclusively by a specialised technician with the boiler switched off and the plug disconnected The operations marked in bold type must be carried out by specialised personnel The manufacturer declines all liability and warranty terms expire if this condition is not complied with ANOMALY POSSIBLE CAUSES SOLUTIONS The pellets are not fed into the The pellet hopper is empty Fill the hopper with pellets combustion chamber Sawdust has blocked the feed screw Empty the hopper and remove the sawdust from the feed screw by hand Faulty gear motor Faulty electronic board Replace the gear motor Replace the circuit board The fire goes out or the boiler stops automatically The pellet hopper is empty Fill the hopper with pellets The pellets are not fed Se
38. le the products with care If possible unpack the boiler near the chosen place of installation The materials that make up the packaging are neither toxic nor harmful and so require no particular disposal measures The product as shown in figure 2 is equipped with a hook to ease handling To use the hook it is necessary to lift the front cover unscrew the rod that is used to clean the pipe unit take the bar for handling supplied with the boiler and insert it in the hooks arranged on the boiler at this point it is possible to use the hook for handling Once the package has been removed make sure that the boiler is complete and not damaged in case of doubt contact the retailer The product packaging contains the following documents System booklet Instructions booklet Annex G Technical inspection report for heat system with heat output below 35 kW Warranty Technical Dept All rights reserved Reproduction is prohibited 17 4 INSTALLATION AND ASSEMBLY The end user is responsible for product storage disposal or possible recycling in compliance with the relative applicable laws Position the product without its cladding and connect it to the chimney Once the connections are complete assemble the cladding Adjust the 4 feet J to level the stove so that the smoke exhaust and the pipe are coaxial Attention IN If the boiler smoke outlet is forced or used improperly to lift it or position it the operation of the stove can be da
39. leaning using the arrows Press menu to confirm Select On with the keys Press menu to confirm and esc to exit 8 MENU ITEMS AND OPERATION c Feed screw loading Allows to fill the pellets loading system It can only be activated with the boiler switched off it displays an 180 countdown after which the feed screw stops automatically as when exiting the menu To select Feed screw loading only when the boiler is switched off act as follows Press the menu button Scroll to Settings using the arrows Press menu to confirm Scroll to Feed screw loading using the arrows Press menu to confirm Select Enable with the keys Press menu to confirm and esc to exit d Tones This function is disabled by default so to enable act as follows e Press the menu button Scroll to Settings using the arrows e Press menu to confirm Scroll to tones using the arrows e Press menu to confirm e Select On with the keys e Press menu to confirm and esc to exit e External thermostat EXTERNAL THERMOSTAT not included with the boiler to be provided by the user The temperature of the boiler can also be controlled by an external room thermostat It is located in a central position of the room where the boiler is installed It provides a closer match between the heating temperature requested of the boiler and what it actually provides Connec
40. lves all the potential problems related to pellets clogging the brazier and deposits forming at the bottom of the brazier itself caused by poor quality fuel or fuel that produces a lot of ashes The values available are from 30 to 50 with variations of 10 percentage points at a time The variation in negative can be used in case the flame is too low To change the parameter act as follows Press the menu button Scroll to Settings using the arrows Press menu to confirm Scroll to Smoke rpm variation using the arrows Press menu to confirm Modify the 96 with the keys Press menu to confirm and esc to exit Technical Dept All rights reserved Reproduction is prohibited 33 8 MENU ITEMS AND OPERATION n Maximum power only for expert users It allows to set the maximum flame limit at which the boiler can operate to reach the set temperature target To change the power act as follows e Press the menu button Scroll to Settings using the arrows Press menu to confirm Scroll to Maximum power using the arrows Press menu to confirm Change the power from 01 to 05 with the keys Press menu to confirm and esc to exit 0 Components test only when the boiler is switched off It can only be carried out with the boiler switched off it allows to select the components to be tested Spark plug it is turned on for a fixed time of 1 minute dur
41. maged irreparably 1 TURN THE FEET CLOCKWISE TO LOWER THE PRODUCT FOOTJ 2 TURN THE FEET ANTI CLOCKWISE TO RAISE THE PRODUCT 18 4 INSTALLATION AND ASSEMBLY apy MG A FOR SYSTEM INSTALLATION the minimum distance in front of the product to allow for cleaning maintenance etc must be at least 1000 mm the minimum admitted distance between the rear of the product and the wall must be 400 mm e the minimum distance between the upper part of the product and a wall ceiling must be of 400 mm to ensure easy access for heat exchanger cleaning and maintenance for example to remove ashes e the minimum distance between the side product and wall must be 300 mm i S 9 N i 8 300 745 500 characteristics 1 They must be made at a height close to that of the floor 2 They must be adequately protected by wire mesh or grille provided it does not reduce the minimum passage section 3 They must be positioned in such a way as not to be clogged Technical Dept All rights reserved Reproduction is prohibited 400 le 1340 t is essential to make ventilation holes connecting to the exterior and in compliance with Standard UNI 10683 with the following 19 5 PLUMBING CONNECTION PLUMBING CONNECTION IMPORTANT The connections depend on the type of hydraulic kit installed and on the type
42. mend completely removing pellets from the hopper with the use of a vacuum cleaner with an extension The service fuse may have to be replaced if the control panel display does not go on when the product is re started upon pressing the main Switch on the rear ofthe boiler On the rear of the boiler there is a fuse compartment which is located underneath the supply socket Use a screwdriver to open the fuse compartment and if necessary replace them 3 15 A delayed CHECKING THE INTERNAL COMPONENTS ATTENTION AN The internal electromechanical components must only be checked by qualified personnel whose technical expertise includes combustion and electricity It is recommended to perform this routine maintenance annually with a scheduled service contract which focuses on a visual and functional verification of the internal components The following is a summary of the necessary checks and or maintenance for the product to work correctly Gear motor Smoke expulsion fan Smoke probe Start up spark plug Automatic resettable pellet water thermostat Room water probe Motherboard Panel motherboard protection fuses Cabling 50 10 MAINTENANCE AND CLEANING PARTS INTERVAL 2 3 DAYS EVERY WEEK 15 DAYS 60 90 DAYS EVERY SEASON Clean the brazier Clean the ash collection compartment with a vacuum cleaner Clean the ash pan Clean the hearth door and glass Clean the turbu
43. mney Local requirements for fire regulations Forthe power circuit EN 60335 Safety of household and similar electrical appliances This appliance must be installed in compliance with the standards in force when installing the boiler Technical Dept All rights reserved Reproduction is prohibited 5 2 INSTALLATION INSTRUCTIONS The requirements in this chapter refer to the regulations of the Italian installation Standard UNI 10683 In any case always comply with the regulations in force in the country of installation PELLETS Wood pellets are manufactured by hot extruding compressed sawdust which is produced during the processing of natural dried wood without paints The compactness of the material is guaranteed by the lignin contained in the wood itself and allows pellets to be produced without glue or binders The market offers different types of pellets with characteristics that vary according to the wood mixtures used The diameter varies between 6 and 8 mm with a standard length ranging from 5 to 30 mm Good quality pellets have a density that varies between 600 and over 750 kg m3 with a moisture content that ranges from 596 to 896 of its weight Pellets have technical advantages besides being an ecological fuel as the wood residue is used completely thereby achieving cleaner combustion than that of fossil fuels Good quality wood has calorific value of 4 4 kW kg 15 moisture after about 18 months of seasoning w
44. n is preferably circular Inthe case of a pre existing product that has been used it must be cleaned The chimney must not be shared with other appliances o The chimney is fundamental for correct operation and safety of your product Hereunder are a few guidelines for a correct installation Any alternative configurations must be suitably sized in accordance with the general method of calculation of UNI EN 13384 1 Technical Dept All rights reserved Reproduction is prohibited 11 2 INSTALLATION INSTRUCTIONS CONNECTIONS CONNECTION TO THE CHIMNEY CONNECTION TO AN EXTERNAL DUCT WITH AN INSULATED OR DOUBLE WALL PIPE CONNECTION TO THE CHIMNEY The chimney s internal dimensions must not exceed 20x20 cm or 20 cm diameter in the event of bigger sizes or bad chimney conditions e g cracks poor insulation etc it is advisable to fit a stainless steel pipe of suitable diameter throughout the length ofthe chimney right to the top The minimum internal dimensions of the external duct must be 10x10 cm or 10 cm in diameter and must not exceed 20x20 cm or 20 cm in diameter Only stainless steel insulated double wall pipes must be used which are smooth on the inside and fixed to the wall Flexible stainless steel pipes must not be used The connection between the product and the chimney or the smoke duct must not have an inclination that is less than 396 in the horizontal sections which must have a max
45. n residues without waiting too long because with time and humidity these residues can become compacted CLEANING THE SMOKE FAN COMPARTMENT Remove the four screws S that keep the plug fastened on the rear part of the boiler and remove any ash deposited on the smoke fan with a vacuum cleaner Check the seal of the ceramic fibre gasket U on the plug and replace it if necessary m S CLEANING THE SMOKE DUCT AND GENERAL CHECKS Clean the smoke exhaust especially around the T fittings curves and any horizontal sections For information on cleaning the flue contact a chimney sweeper Check the tightness of the ceramic fibre gaskets on the boiler door If necessary order new replacement gaskets from the retailer or contact an authorized service centre to carry out this task ATTENTION A The frequency with which the smoke exhaust must be cleaned depends on the use of the boiler and the type of installation We recommend contacting an authorised service centre for end of season maintenance and cleaning as the above mentioned operations will be performed together with a general inspection ofthe components Technical Dept All rights reserved Reproduction is prohibited 49 10 MAINTENANCE AND CLEANING END OF SEASON SHUTDOWN At the end of season before shutting down the boiler we recom
46. n the brazier and check that all the holes are clear Perform a general deaning of the combustion chamber and smoke duct Check that the air inlet is not obstructed Damp or unsuitable pellets Change the type of pellets Faulty smoke evacuation motor Check the motor and replace it if necessary The smoke evacuation motor does not work The boiler is not powered Check the mains voltage and the protection fuse The motor is faulty Check the motor and capacitor and replace them if necessary Defective motherboard Replace the electronic board Control panel broken Replace the control panel In the automatic position the boiler always runs at full power Thermostat is set to minimum Set the thermostat temperature again Room thermostat in position that always detects cold Faulty temperature probe Change the position of the probe Check the probe and replace it if necessary Faulty or malfunctioning control panel Check the panel and replace it if necessary Technical Dept All rights reserved Reproduction is prohibited 53 11 PROBLEMS CAUSES SOLUTIONS The boiler does not start No power supply Check that the plug is inserted and the main switch is in the position Pellet probe blocked Unblock it by acting on the rear thermostat ifit happens again contact the service centre Blown fuse Replace the fuse Pressure switch
47. nance and inspection Guidelines and procedures FIELD OF APPLICATION systems powered with solid and liquid fuels LAW No 10 of 9 January 1991 and its implementing regulation Presidential Decree No 412 of 26 August 1993 and subsequent amendments Presidential Decree No 551 of 21 December 1999 Regulation amending Presidential Decree 412 relating to the design installation operation and maintenance of thermal systems of buildings in order to control energy consumption FIELD OF APPLICATION with unlimited heat potential LAW No 186 of 01 03 1968 Installation standard IEC 64 8 Il ed Electrical installations with rated voltage not exceeding 1000 V alternating current and 1500 V direct current Installation standard IEC 64 8 ed Electrical installations in buildings for residential use and the like Standard UNI 10683 of 09 2005 Systems fuelled with wood or other solid biofuels Installation requirements FIELD OF APPLICATION systems fuelled with wood or other solid biofuels with firebox thermo chemical power below 35 kW The installation procedure requires the heating system diagram prepared in compliance with the standard and local recommendations in force as follows Forthe heating system EN 303 5 2012 Part 5 Heating boilers for solid fuels hand and automatically stoked with a nominal heat output of up to 500 kW Terminology requirements testing and marking Local requirements for the connection to the chi
48. of System Configuration IMPORTANT If installation of the product involves interaction with another pre existing system complete with heating equipment gas boiler methane boiler diesel boiler etc contact qualified personnel who subsequently will be responsible for conformity of the system in compliance with the applicable law in force The Company declines all responsibility for damage to persons or things in the event of failed or incorrect operation ifthe aforementioned warnings are not complied with IMPORTANT IN FLUSH THE ENTIRE SYSTEM BEFORE CONNECTING THE BOILER IN ORDER TO REMOVE RESIDUES AND DEPOSITS Always install gate valves upstream from the boiler so as to disconnect it from the plumbing system should it be necessary to move it or when it requires routine and or special maintenance Connect the boiler using hoses so that the boiler is not too strictly connected to the system and to allow slight movements HYDRAULIC KIT The boilers must be connected to an optional hydraulic kit with or without domestic water production SYSTEM WASHING To protect the heating system from harmful corrosion fouling or deposits it is of the utmost importance before installing the product to wash the system in compliance with UNI CTI 8065 using appropriate products such as for example Sentinel X300 new systems X400 and X800 old systems or Fernox Cleaner F3 Complete instructions are provided with the products but for further
49. omatic shutdown ELECTRICAL SAFETY The product is protected against sudden current surges by a main fuse in the power supply panel on the rear part of the product Other fuses that protect the electronic boards are found on the latter SMOKE FAN If the fan stops the electronic board promptly shuts off the pellets supply and an alarm message is displayed GEAR MOTOR If the gear motor stops the boiler will continue to run until the flame goes out due to lack of fuel and until a minimum level of cooling is reached TEMPORARY POWER CUT If the power cut lasts less than 10 the boiler returns to its previous operating status if it lasts more it carries out a cooling restart cycle FAILED START UP If during ignition no flame develops the boiler will go into alarm condition ANTIFREEZE FUNCTION If the probe in the boiler detects a water temperature of less than 5 C the circulation pump is automatically activated to prevent the system from freezing PUMP ANTI SEIZURE FUNCTION If the pump is not used for prolonged periods it is activated periodically for a few seconds to prevent it from seizing up 42 9 SAFETY DEVICES AND ALARMS TAMPERING WITH THE SAFETY DEVICES IS PROHIBITED If the product is NOT used as described in this instruction manual the manufacturer declines all liability for any damage caused to persons and property The manufacturer furthermore refuses to accept responsibility for damage to persons and property arising
50. ompany reserves the right to make changes to the product at any time without prior notice The proprietary company reserves its rights according to the law ip OF THE MANUAL AND HOW TO CONSULT IT Take care ofthis manual and keep it in an easily accessible place Should the manual be misplaced or ruined request a copy from your retailer or directly from the authorised Technical Assistance Department Bold text requires particular attention Text in italics is used to draw your attention to other paragraphs in this manual or any additional explanation e NOTE provides the reader with additional information SYMBOLS USED IN THE MANUAL ATTENTION carefully read and understand the relative message because failure to comply with what is written can cause serious damage to the product and put the user s safety at risk INFORMATION failure to comply with these provisions will compromise the use of the product OPERATING SEQUENCES sequence of buttons to be pressed to access the menus or make adjustments MANUAL carefully read this manual or the relative instructions Technical Dept All rights reserved Reproduction is prohibited 1 1 WARNINGS AND WARRANTY TERMS A SAFETY PRECAUTIONS Installation electrical connection functional verification and maintenance must only be performed by qualified or authorised personnel Install the product in accordance with all the local
51. operly remove it from its housing completely and thoroughly clean all the holes and the grate on the bottom If you use good quality pellets you will normally only need to use a paintbrush to restore the perfect operating condition of the component For tough incrustations use the steel tool provided with the boiler CHECKS TO BE PERFORMED EVERY 2 3 DAYS Clean the compartment around the brazier from ash paying attention to hot ashes Only if the ash is completely cold can a vacuum cleaner be used to remove it Use a drum type vacuum cleaner that is suitable for picking up particles of a certain size Experience and the quality of the pellets will determine the cleaning frequency required However it is recommended not to exceed 2 or 3 days Cina CLEANING THE ASH COLLECTION COMPARTMENT 46 10 MAINTENANCE AND CLEANING CLEAN THE EXCHANGER AND THE UNDERGRATE SPACE EVERY 2 3 DAYS Cleaning the exchanger and the undergrate space is a simple operation but very important for always maintaining performance as declared Therefore we recommend cleaning the internal exchanger every 2 3 days performing these simple operations in sequence Activate the CLEANING function when the boiler is switched of press menu select Settings with the lt gt arrows select Cleaning confirm with Menu activate cleaning ON by pressing the k
52. persons animals or objects as a consequence of non compliance with all the prescriptions specified in the manual especially warnings regarding installation use and maintenance of the appliance If the product does not work correctly contact your local retailer and or importer Damage caused during transport and or when handled is excluded from the warranty The supplied installation guide is the only reference for installation and product use The warranty will be rendered null and void in the event of damage caused by tampering atmospheric agents natural disasters electrical discharges fire defects in the electrical system and maintenance not being performed at all or as indicated by the manufacturer Technical Dept All rights reserved Reproduction is prohibited 3 1 WARNINGS AND WARRANTY TERMS INTERVENTION REQUEST The company declines all liability if the product and any other accessory is used incorrectly or altered without A authorisation All parts must be replaced with original spare parts O The request must be sent to the retailer who will forward it to the Technical Assistance Service SPARE PARTS Only use original spare parts The retailer or service centre can provide all the useful information regarding spare parts It is recommended not to wait for the parts to be worn before having them replaced It is important to perform regular maintenance PRECAUTIONS FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH THE
53. pperorthe Wait for the cooling stage to end cancel the alarm water temperature exceed the envisioned safety restart the boiler setting the fuel loading at threshold minimum SETTINGS menu Pellets recipe If the Thermostat alarms alarm persists contact the service centre Check if the room fan works properly if present A0 4 Smoke overheating The set smoke threshold has been exceeded Reduce pellets loading SETTINGS menu Pellets recipe A0 5 Smoke pressure switch intervention or water Verify chimney obstruction door opening pressure insufficient hydraulic system pressure Pressure switches alarm A08 Abnormal smoke fan operation If the alarm persists contact the service centre A09 Smoke probe faulty If the alarm persists contact the service centre M 9 Water probe faulty Water probe disconnected interrupted defective not recognised A20 Puffer probe alarm Puffer probe disconnected interrupted defective not recognised Service Routine maintenance alert it does not block When this flashing message appears upon start up it the system means that the preset operating hours have elapsed before maintenance Contact the service centre ALARM RESET To reset the alarm one must press and hold key 1 ESC for a few seconds The boiler performs a check to determine if the cause of the alarm persists or not In the first case the alarm will still be displayed in t
54. re not taken into account only the safety shutdown at 85 C remains active At any time the technician can interrupt this stage by quickly pressing the on off key To activate the Chimney sweep function act as follows Press the menu button Scroll to Settings using the arrows Press menu to confirm Scroll to the Chimney sweep function using the arrows Press menu to confirm Select On with the keys Off by default Press menu to confirm and esc to exit 34 8 MENU ITEMS AND OPERATION q System configuration To change the system configuration act as follows Press the menu button Scroll to Settings using the arrows Press menu to confirm Scroll to System configuration using the arrows Press menu to confirm Change the configuration from 01 to 05 with the keys Press menu to confirm and esc to exit r Season In configurations 2 and 3 by enabling the summer function the deviation ofthe 3 way valve to the heating system is inhibited in order to prevent the radiators from heating up therefore the flow is always directed towards the domestic hot water DHW By activating the summer option one automatically enables the auto eco function it cannot be deactivated The room probe external thermostat are not taken into account To change the function act as follows Press the menu button Scroll to Settings us
55. reached the temperature is read by the probe on board the product or by the external thermostat the boiler modulates at power 1 for a brief period of time if the temperature remains constant or greater than the set one the boiler switches off On the other hand if the room cools down and requires more heat the boiler automatically switches back on not before time interval required to cool the boiler This mode is only advisable if the product is operating in highly insulated rooms or where heat dispersion over time is minimum as it allows you to optimise boiler consumption without wasting fuel To activate the Auto Eco mode and adjust the time refer to points f and g respectively The ECO shutdown procedure is activated automatically when all the power demand devices involved in the system configuration are satisfied room probe external thermostat configurations 1 2 3 flow switch configuration 2 puffer thermostat ntc 10 63435 configuration 4 5 or boiler thermostat ntc 10 83435 configuration 2 3 If all devices present are satisfied the ECO shutdown t time decrease starts by default 10 minutes it can be changed within the Settings menu During this stage the panel displays ON with a small flame and alternately Chrono of active Eco active The minutes indicating the countdown for the Eco Stop are shown at the top of the display The flame goes into P1 and stays there until the programmed Eco shutdown
56. refilling takes place automatically via the same tank close the system loading tap and then bleed air again via the radiator air valves check tightness of all connections after having started the boiler for the first time and heated up the system stop the pumps and repeat the air bleeding operations let the system cool down and if needed take the water pressure back to 1 bar applicable only for systems equipped with a closed tank refer to any standards or local regulations that allow it for open tank systems refilling takes place automatically via the same tank NOTE AN In systems equipped with a closed tank where possible the water pressure in the heating system when the system is cold must be no less than 1 bar if under this value act on the system filling tap The operation must be carried out when the system is cold The system pressure gauge enables to monitor the pressure in the circuit Technical Dept All rights reserved Reproduction is prohibited 21 5 PLUMBING CONNECTION To fill the system the hydraulic kit optional is fitted with a tap with a check valve to load the heating system manually During this operation any air in the system is released via the air valve located in the upper part of the boiler To ensure the valve vents it is advisable to loosen the side cap see figure The filling pressure of the system WHEN COLD must be 1 bar Upon completion of this filling operation always close the loadin
57. s not complied with 54 12 WIRING DIAGRAM 1 U OEA AN Ho F3 2 4 i O 2 i 42 1 gt A i x C3 z 1 Mao LI i TOES o LT 0 OO MOTHERBOARD WIRING KEY 1 FUSE 14 EXTERNALTHERMOSTAT CONNECTION TERMINAL BLOCK 2 BOARD PHASE 15 INTERNAL ROOM PROBE 3 BOARD NEUTRAL 16 PUFFER BOILER PROBE CONNECTION TERMINAL BLOCK 4 SMOKE EXPULSION FAN 17 BOILER WATER TEMPERATURE PROBE 5 ROOM FAN 18 SMOKE EXTRACTOR FAN REVOLUTIONS CONTROL 6 SAFETY THERMOSTAT 19 STORAGE TANK FLOW SWITCH OR THERMOSTAT TO BE 7 WATER TEMPERATURE OVERLOAD PROTECTOR CONNECTED TO THE HYDRAULIC KIT OPTIONAL 8 SPARK PLUG 20 3 WAY VALVE PHASE HEATING 9 CONNECT TO THE WATER PRESSURE SWITCH OF THE 21 3 WAY VALVE PHASE DOMESTIC HYDRAULIC KIT OPTIONAL 22 PUMP PHASE 10 AIR PRE
58. s switched off or in alarm conditions By default this function is deactivated if needed activate it to access the settings menu Pellet Recipe This function is for adapting the boiler to the pellets that are being used In fact as there are several types of pellets on the market boiler operation is extremely variable depending on the fuel quality In the event the pellets tend to clog the brazier due to an excessive load of fuel or in the event the flame is always high even at low powers and vice versa if the flame is low one can decrease increase the amount of pellets in the brazier The available values are 3 Decrease by 3096 compared to factory settings 2 Decrease by 20 compared to factory settings 1 Decrease by 10 compared to factory settings 0 No variation 1 Increase by 5 compared to factory settings 2 Increase by 10 compared to factory settings 3 Increase by 1596 compared to factory settings To change the recipe act as follows Press the menu button Scroll to Settings using the arrows Press menu to confirm Scroll to Pellet recipe using the arrows Press menu to confirm Modify the 96 with the keys Press menu to confirm and esc to exit m Smoke rpm 96 ventilation If the installation presents difficulties for smoke evacuation no draught or no pressure in the duct the smoke and ash expulsion speed can be increased This change reso
59. smoke and smell of paint will disappear after about an hour of operation however remember they are not harmful in any case 24 7 INITIAL START UP The boiler will be subject to expansion and contraction during the start up and cooling phases therefore slight creaking noises may be heard This is absolutely normal as the structure is made of laminated steel and must not be considered a defect Itis extremely important to make sure the boiler is not immediately overheated and the temperature is increased gradually initially using low power AN DO NOT EXPECT HEATING EFFICIENCY IMMEDIATELY OPENING CLOSING THE INTERNAL DOOR AN ATTENTION The door must be closed properly for the boiler to work correctly to open the internal door lift and pull the handle towards you In the event one needs to open the door while the boiler is running one must use suitable heat protection clothing for example leather gloves OPENING THE INTERNAL DOOR SETTINGS TO BE CARRIED OUT BEFORE THE INITIAL START UP Once the power cable is connected in the rear part of the product turn the switch to position I To switch the stove on or off press key 1 on the control panel SN amp eG 30 Technical Dept All rights reserved Reproduction is prohibited 25 7 INITIAL START UP LOADING THE PELLETS Pellets lo
60. t time has elapsed and if the conditions are still satisfied it goes into the shutdown stage The ECO switch off countdown resets if one of the devices boosts power again When switch off starts the panel displays Off Eco Active small flashing flame Once the boiler has reached the off condition the panel displays OFF ECO with the extinguished flame symbol To restart from ECO the following conditions must be satisfied simultaneously Power demand Mfter 5 minutes from the beginning of shutdown TH O lt TSetH 0 Ifthe domestic hot water DHW demands power the first 5 are ignored and the boiler restarts as needed NOTE In configuration 4 5 the Auto Eco mode is enabled automatically Even when one sets the summer function in configuration 2 3 itis enabled automatically In the cases where it is designed to be active it is not possible to deactivate the mode h Pump On T only for expert users This menu item allows to adjust the pump activation temperature To select the Pump OnT function act as follows Press the menu button Scroll to Settings using the arrows Press menu to confirm Scroll to Pump On T using the arrows 5 menu to confirm Modify the C with the keys Press menu to confirm and esc to exit 32 8 MENU ITEMS AND OPERATION i Auxiliary boiler One must install an additional module optional to enable start up of an auxiliary boiler in the event the boiler i
61. t the cables from the external thermostat to points 1 2 of the terminal block on the boiler Once the thermostat has been connected one must enable it In order to do this proceed as follows e Pressthe menu button Scroll to Settings using the arrows Select by pressing menu Scroll once again to External thermostat using the arrows Select by pressing menu e Press the buttons Select On to activate the external thermostat Press the menu button to confirm e Press the esc button to exit f Auto Eco activation To select the Auto Eco function act as follows e Press the menu button Scroll to Settings using the arrows e Press menu to confirm Scroll to Auto Eco using the arrows e Press menu to confirm Select On with the keys e Press menu to confirm and esc to exit Technical Dept All rights reserved Reproduction is prohibited 31 8 MENU ITEMS AND OPERATION g Eco Shutdown t To select the Eco shutdown t function act as follows Press the menu button Scroll to Settings using the arrows e Press menu to confirm Scroll to Eco shutdown t using the arrows Press menu to confirm Enter the minutes with the keys Press menu to confirm and esc to exit AUTO ECO MODE Auto Eco mode changes the behaviour of the boiler in automatic mode i e when the room temperature set by the user has been
62. the room meets the requirements and characteristics in compliance with the standards in force The room must also have suitable ventilation required for proper combustion One must therefore make openings in the room walls that meet the following requirements They must have a section of at least 6 cm per each 1 kW 859 64 kcal h The minimum opening section must in any case not be below 100 cm The section may also be calculated using the following relation S K Q 100 Where 9 is expressed in cm Q in kW 6 cm kW The opening must be positioned in the lower part of an outer wall preferably opposite to that in which the smoke evacuation duct is located Heat sensitive or flammable objects cannot be placed near the product Keep such objects at a minimum distance of 80 cm from the outermost point of the product The product must be installed within the premises and NOT outside 2 INSTALLATION INSTRUCTIONS CONNECTION OF THE SMOKE EXHAUST DUCT When making the hole for the passage of the smoke discharge pipe one must take into account the possible presence of flammable materials If the hole must be made through a wooden wall or thermolabile material the INSTALLER MUST first of all use the appropriate wall fitting minimum diameter 13 cm and suitably insulate the pipe of the product that passes through it using adequate insulating materials 1 3 5 cm thick with minimum thermal conductivity 0 07 W m K The sam
63. try where the product is installed Hazard AN Electrical installation must be carried out by a qualified technician only Before performing connections or any operation on the electrical parts always disconnect the power supply and make sure it cannot be accidentally reconnected Please note that the boiler electrical power line must be fitted with a bipolar switch with a contact gap greater than 3 mm easy to access in order to make any maintenance operations quick and safe The power cable must be replaced by authorised technical personnel Failure to comply with the provisions listed above may compromise the safety of the appliance ELECTRICAL CONNECTION First connect the power cable to the back of the boiler and then to a wall socket The main switch at the back must only be activated to switch the boiler on otherwise it is advisable to keep it switched off O It is recommended to disconnect the boiler power cable when the boiler is not used ELECTRICAL CONNECTION Technical Dept All rights reserved Reproduction is prohibited 23 7 INITIAL START UP BEFORE START UP GENERAL PRECAUTIONS Remove all components that could burn from the brazier manual various adhesive labels and any polystyrene Check that the brazier is positioned correctly and rests properly on the base After a long period of inactivity
64. ts It is recommended not to remove the feet that support the product in order to guarantee adequate insulation especially if the flooring is made of flammable material Ifthe ignition system is faulty do not force ignition with flammable materials Special maintenance must only be performed by authorised and qualified personnel Assess the static conditions ofthe surface on which the weight of the product will rest and provide suitable insulation if it is made of flammable material e g wood fitted carpet or plastic 1 WARNINGS AND WARRANTY TERMS INFORMATION Please contact the retailer or qualified personnel authorised by the company to resolve a problem only fuel stipulated by the company must be used Check and clean the smoke outlet pipes regularly connection with the product product is not a cooking appliance Always keep the cover of the fuel hopper closed e Keep this instruction manual in safe place as it must accompany the product throughout its working life If it is sold or transferred to another user always make sure that the manual accompanies the product INTENDED USE The product only works with wood pellets and must be installed indoors WARRANTY CONDITIONS The company provides a product warranty excluding the parts subject to normal wear stipulated below for a period of two years from the date of purchase which is proven by a supporting document that contains the name of the
65. water content almost constant In the event one needs to add water one must carry out the filling process when the boiler has cooled down to room temperature These precautions aim to prevent the onset of a thermal stress of the steel body of the boiler In systems equipped with an open tank the water pressure in the boiler when the system is cold must not fall below 0 3 bar The water used for filling the heating system must be decontaminated and without air Attention Do not mix the heating water with antifreeze or anticorrosion substances in the wrong concentrations It can damage the seals and cause the onset of noise during operation The manufacturer declines all responsibility if the damage caused to persons animals or things is a result of failure to comply with the above Once all plumbing connections have been carried out proceed with the inspection of the seals under pressure by filling the boiler This operation must be done carefully observing the following steps open the radiator boiler and system air valves gradually open the system filling tap making sure that any automatic air valves installed on the system work properly close the radiator air valves as soon as water starts to come out on the system pressure gauge check that the pressure reaches a value of approximately 1 bar applicable only for systems equipped with a closed tank refer to any standards or local regulations that allow it for open tank systems

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