MICROS e7 Version 3.3 ReadMe First
Contents
1. Generate Encryption Key Click Yes to continue or No to stop 10 The following final verification prompt will appear Generate Encryption Key Version 3 3 April 18 2013 Page 34 of 55 MICROS e7 Installation Downloading the MICROS e7 Product Click Yes to continue or No to stop The prompting is intended to ensure that the key is not changed accidentally 11 If the key is generated from the PC then an hourglass will display until the process is complete If the key is generated from a workstation then an hourglass will display along with the following dialog box Updating saved encrypted data Please stand by 12 Once this process is complete the dialog box will disappear and the hourglass will return to the normal mouse cursor 13 Click Save Installing Windows Vista Business Edition Windows 7 Professional 32 bit and 64 bit or Windows 8 32 bit and 64 bit Configuring CAL Optionally the PC may be configured to be a CAL server for the MICROS e7 site so that it can be used to update the workstations with the MICROS e7 workstation software If the site is using CAL then all workstations should be turned off or removed from the network until installation of MICROS e7 Version 3 1 Maintenance Release 1 and any applicable patches are complete on the PC Once the workstations are turned back on they will be upgraded automatically Extracting the MICROS e7 PC Setup Files2. Note Ensure that each workstation has at least 25 MB of free compact flash space before installing the software on the gy workstation 11 From the Standalone Platform GR3 0 directory run StandalonelInstall exe to install the GR 3 0 platform CAL installs the Windows CE image and reboots the workstation Version 3 3 April 18 2013 Page 14 of 55 MICROS e7 Installation Downloading the MICROS e7 Product Workstation 5A Use these instructions to install the Platform Image on a Workstation 5A These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the WS5a_Platform_1 3_and_BIOS exe file from the MICROS web site to a temporary directory on the PC Double click on WS5a_Platform_1 3_and_BIOS exe to extract the MICROS e7 files Enter a directory location where the MICROS e7 files will be extracted i e C wslmage Click on Unzip Click on Close Copy the directory from Step 3 i e C wsImage to a USB thumb drive Attach the USB thumb drive to the USB slot on the back of the Workstation 5A Version 3 3 April 18 2013 Page 15 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 8 The use
3. MICROS e7 Installation Downloading the MICROS e7 Product 7 10 11 12 13 Enter the location where MICROS e7 will be installed Note When installing MICROS e7 on a Windows 7 64 bit or Windows 8 64 bit system the default destination location is amp C Program Files x86 MICROS e7 This is the recommended destination Click Next Select the additional tasks to be performed by the MICROS e7 installation and click Next The following actions will automatically be performed Create shortcut on the desktop Creates a desktop shortcut for the e7 exe file in the bin folder The name of the desktop shortcut is MICROS e7 and the default folder is the bin folder Create shortcut in the Start Menu Creates a selection for MICROS e7 in Start Menu Programs on the PC Create shortcut in the Startup folder Creates a shortcut in the PC s startup folder for the e7 exe program Install MICROS CAL Service Installs the MICROS CAL Service on the PC If the CAL server is already installed this choice is greyed out Click Finish to begin installing MICROS e7 When finished a prompt will display indicating that installation is complete Click OK Start MICROS e7 If this is anew MICROS e7 installation enter the Network location ID and Restore the Database via the MICROS e7 Configurator The Network location ID is used when communicating with the workstations and PC IMPORTANT The Ne
4. MICTOS MICROS e7 Version 3 3 ReadMe First mMicros E estaurant anagement System Cyne OA ak Lae ype re Aapa ed General Information About This ReadMe First is an introduction to the new features enhancements and Document revisions added in the Version 3 3 release of the MICROS e7 product RERERERESERERAEESAESEREESEES AAI DOR TAN OOOO eee If using a Prot g the workstation platforms must be upgraded kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk aiaa aaa aa ar O N OOO a As of e7 Version 3 1 the new feature Enhanced Security must be enabled for all sites running Credit Cards kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Product information is divided into the following sections MICROS e7 Installation What s New What s Enhanced What s Revised Version 3 3 April 18 2013 Page 1 of 55 General Information Declarations Declarations Warranties Although the best efforts are made to ensure that the information in this document is complete and correct MICROS Systems Inc makes no warranty of any kind with regard to this material including but not limited to the implied warranties of marketability and fitness for a particular purpose Information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mecha
5. Start Navigate to Programs CAL Reconfigure CAL 2 Highlight the CAL Server and click Next MICROS CAL Select CAL Server Server Name M26372 Server IP URL 172 28 212 23 POS Type Micros e7 x CAL Enabled Available Servers POS Type M36372 MICROS e7 April 18 2013 Page 26 of 55 Version 3 3 MICROS e7 Installation Downloading the MICROS e7 Product 3 Click Save MICROS CAL Select WS Identity 4 The workstation will reboot after the files have been installed MICROS CAL Busy po 5 Enter the Network location ID The Network location ID is used when communicating with the workstations and PC IMPORTANT Version 3 3 April 18 2013 Page 27 of 55 MICROS e7 Installation Downloading the MICROS e7 Product The Network location ID must be the same for every workstation and PC on the network Note that this entry is case sensitive Click OK e7 Network Identification micros e Restaurant Management System Workstation number fi x Network location ID 6 The following error will display Need to program an employee and a job to use configurator Click OK Need to program an employee and a job to use configurator 7 The Configurator opens to the shell database Version 3 3 April 18 2013 Page 28 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 8 The following message displays and a new encryption ke
6. All of this has been packaged specifically for the independent restaurateur MICROS e7 is a complete solution that utilizes the revolutionary MICROS Workstation POS terminal platform and MICROS 30 plus years of industry leading software solutions The MICROS e7 user interface offers an intuitive user friendly touchscreen design that takes advantage of color font and an efficient screen layout to guide servers through the order entry process The simplicity of the design reduces training time improves speed of service to the customer and lowers error rates for daily operations For more information about the MICROS e7 product refer to the following resources Marketing Overview This manual provides information regarding MICROS the hospitality industry features and benefits sample reports and a proposed return on investment for MICROS e7 This document is available for download from the MICROS website e7 Marketing e7 Marketing Overview User s Manual This manual provides information on how to use the MICROS e7 System including POS Operations Manager Procedures Credit Card Batch and Reporting This document is available for download from the MICROS website e7 e7 Release Version Documentation e7 User s Manual Version 3 3 April 18 2013 Page 3 of 55 MICROS e7 Installation Introduction MICROS e7 Installation In order to successfully install and use the MICROS e7 product the u
7. 2013 Taken From My PC Generated Tue 01 15 2013 01 41PM Date 1 15 2013 12 00 00 AM RD 1 Invoice Number 00001 00002 Acc Rec Number 01001 01001 Detail Food amp Beverage Net Sales 16 95 Vat 0 85 Tip 0 00 Svc Chg 0 00 Sys Net Sales 16 95 Sys Vat 0 85 Sys Tip 0 00 Sys Svc Chg 0 00 Version 3 3 April 18 2013 Page 47 of 55 MICROS e7 Version 3 3 What s New Printing Support Added for IP Printing Target Process ID 20914 CR ID N A With this release users have the ability to print to all supported printers with an IP interface An IP printer can be used with the following clients Workstation 4 Workstation 4 LX Workstation 5 Workstation 5A Configuration Within the MICROS e7 Configurator navigate to the Workstations form 1 Select Add Record to insert a new device The next available number is automatically assigned This number may be changed if desired Select the name of the workstation which will connect to the new printer April 18 2013 Page 48 of 55 Version 3 3 MICROS e7 Version 3 3 What s New 3 On the Devices tab configure the following fields B Workstations Vv Le ts Copy Record vy 4 gt a v ay Number Name General Options Device Roles Order Devices Devices international Tax i CASHIER 2 Name Type A I 4 COLD Printer 5 jor Printer fen HOT 6 Friendly nam
8. Follow these instructions to extract the PC Setup zip exe file and install the extracted files to a PC 1 Copy the e7_pc_build_3 3 exe file from the MICROS web site to a temporary directory on the PC Version 3 3 April 18 2013 Page 35 of 55 MICROS e7 Installation Downloading the MICROS e7 Product Double click on e7_pc_build_3 3 exe to extract the MICROS e7 files Enter a directory location where the MICROS e7 files will be extracted i e C e7CD Click on Unzip Click on Close Note The MICROS e7 installation can be started from the directory where you extracted files in these previous steps i e C e7CD amp using the instructions below or These extracted MICROS e7 files can be burned onto a CD Then e7PcSetup exe can be executed to start the product installation Installing the MICROS e7 PC Setup Files to a PC I mportant Workstation s should now be turned off and not turned back on until AFTER patch installation is complete Open Windows Explorer on the PC Locate the MICROS e7 software directory i e C e7CD that you extracted in the previous steps Run e7PCSetup exe If User Access Control UAC is enabled the user will be prompted to allow the MICROS e7 installation Click Allow Click Next from the MICROS e7 Setup Welcome screen Review the End User License Agreement click I Accept the Agreement and then click Next April 18 2013 Page 36 of 55 Version 3 3
9. Previously when a guest name was entered into Opera in Chinese and then a room inquiry was performed in e7 the e7 display showed the room number and question marks This has been corrected POS Operations Error Correct Privilege Allowed After First Attempt and Manager Authorization SCR 3457 CR ID 33381 Previously when an employee was not allowed to perform an error correct a void of a last item was still possible after a first error correct attempt and manager authorization was given This has been corrected On Demand Receipt Printing Prints Two Receipts SCR 3362 CR ID 31478 Previously when the option Print extra guest check was enabled for a discount and Enable on demand receipt was set two receipts printed when the discount was applied and the check tendered This has been corrected Post to Charged Receipts Not Working as Documented SCR 3245 CR ID 30410 Post to charged receipts is not working as documented A tender will post to charged receipts when that tender has the option Post to Charged Receipts enabled and is linked to a service charge and the tip amount is not 0 April 18 2013 Page 54 of 55 Version 3 3 MICROS e7 Version 3 3 What s Revised Reports Autosequence Gross Sales Incorrect on Enhanced Tax Report SCR 3441 CR ID 33098 Previously the system enhanced tax report did not show or add the non taxable amount as this was part of the net sales amo
10. The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the WS5_Platform_3 0_and_BIOS exe file from the MICROS web site to a temporary directory on the PC 2 Double click on WS5_Platform_3 0_and_BIOS exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C wsImage 4 Click on Unzip 5 Click on Close 6 Copy the directory from Step 3 1 e C wsImage to a USB thumb drive Version 3 3 April 18 2013 Page 13 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 7 Attach the USB thumb drive to the USB slot on the back of the Workstation 5 The user must insert the USB thumb drive into the first USB port on the back of the workstation Insert the thumb drive into the USB port indicated below Place the license key in one of these 3 slots ONLY 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C wsImage on the USB thumb drive The USB thumb drive should appear in Explorer as Hard Disk The following two sub directories should be available Standalone BIOS Update Standalone Platform Update GR3 0 10 From the Standalone BIOS Update directory run StandalonelInstall exe to upgrade BIOS on the workstation
11. Version 3 3 What s New Example 121512013 01 15 2013 01 42 17PM 1 CASHIER 10026 MANDELLA Check 1006 Guests 1 COUNTER Previous Balance 0 00 1 FRIED ZUCCHINI 4 95 1 GARLIC BREAD 2 50 Room charge 7 82 FOOD 7 45 SUBTOTAL 7 45 0 37 TAX 7 45 0 37 TAX 7 45 Account Rec 011513 01 01002 TIN 123456789 RD No 1 7 45 TAX 0 37 PAYMENT 7 82 Change Due 0 00 Version 3 3 April 18 2013 Page 41 of 55 MICROS e7 Version 3 3 What s New 121512013 01 15 2013 01 42 29PM 1 CASHIER 10026 MANDELLA Check 1007 Guests 1 COUNTER Previous Balance 0 00 1 Chicken Sandwich 1 50 1 Double Cheeseburger 2 00 CASH 3 68 FOOD 3 50 SUBTOTAL 3 50 0 18 TAX 3 50 0 18 TAX 3 50 Tax Invoice ABB 011513 01 00003 TIN 123456789 RD No 1 3 50 TAX 0 18 PAYMENT 3 68 Change Due 0 00 April 18 2013 Page 42 of 55 Version 3 3 MICROS e7 Version 3 3 What s New Configuration 1 Navigate to Configurator Restaurant Taxes m a I lola of gt General Options Descriptors Taxes Posting Tables Language Menu Credit Cards Guest Check Summary Printing Security Enable Taxes Tax Names Tax Method Canada Or Thai gt Tax name mx I Florida Surcharge Tax Nontaxable name Non Taxable Inclusive Tax name inclusie Tax f Canadian Thai Tax Inclusive Tax Calculation I Print separate Canadian Thai tax line Tax Calculation _ Print Canadian Thai taxable
12. numbers to exist in a non encrypted format Such historical data magnetic stripe data card validation codes PINs or PIN blocks must be removed Removal of such data is necessary to ensure the MICROS software upgrade is conducted in a manner that is PCI compliant The table below lists all of the PCI compliant and non PCI compliant versions of MICROS e7 Nom P IC ompIanI Compliant PCI Versions Version 1 0 2 1 1 5 2 1 Patches 1 2 3 amp 4 1 5 Patch 1 2 5 2 0 2 6 Patches 1 2 amp 3 2 0 Patches 1 amp 2 2 7 Patches 1 amp 2 2 8 3 0 3 1 3 2 3 3 For information on upgrading a MICROS e7 system from a non PCI compliant version to a PCI compliant version see the MICROS e7 Version 2 7 Payment Application Best Practices Implementation Guide MD0007 032 documentation Version 3 3 April 18 2013 Page 5 of 55 MICROS e7 Installation Before You Begin Before You Begin MICROS recommends backing up the MICROS e7 database before performing an update to the system Follow these steps to back up the database 1 Go to the MICROS e7 Configurator 2 Select the down arrow on the right hand side of the screen roe awe ontainers oan z 30 Name 2 Refresh Form el Next Input Method Import and Append to Database s3 Import Entire Database Table B Export the Database a Restore the Database 3p Clear All Totals Pa Clear Totals for This Workstation 3 A list of available operations
13. sales PUES I Print PST 2 and PST 3 combined paced I Print PST 2 and PST 4 combined T Include with subtotal when exporting Canadian Thai tax trailer 1 1 Lef Le Canadian Thai tax trailer 2 1 Thailand Tax W Enable Thai tax Thai TIN line 123456789 2 Select Canada or Thai from the Tax Method drop down 3 Enable Print separate Canadian Thai tax line 4 Enable Print Canadian Thai taxable sales 5 Enable the option Enable Thai tax 6 Enter the Thai TIN line number Version 3 3 April 18 2013 Page 43 of 55 MICROS e7 Version 3 3 What s New 7 Navigate to Configurator Tender eC Oo Ee amp Loan General Tender Presets Printing CC Tender Credit Auth Interfaces BANK LOAN PAID IN Printing Checks Le amp Payment AMEX CASH Print tax rate lines I Duplicata F Print sales itemizer totals Print check DINER Altemate Trailer Thailand Receipt Printing Option DISCOVER Givex redeem Trailers X I Print Thai tax invoice line Icare redeem JCB Paymentech redeem Room charge SVS redeem Valuelink redeem Valutec Redeem VISA MC amp Pickup PAID OUT TENDER PICKUP TIPS PAID Service Total PRINT CHECK SEND ORDER SERVICE TOTAL I Print Thai tax account receivable line 8 Enable one of the following options depending on the tender type e Print Thai tax invoice line e Print Thai tax account rece
14. will appear Select Backup the Database 4 A backup of the database will be written to the MICROS eADbBackups folder Version 3 3 April 18 2013 Page 6 of 55 MICROS e7 Installation Before You Begin Restore Restoring a database is NOT part of the standard MICROS e7 installation Database process If for any reason the user needs to restore a database follow these steps 1 Go to the MICROS e7 Configurator 2 Select the down arrow on the right hand side of the screen mmn a i ntainers GB Switch View pA Refresh Form a Next Input Method B Backup the Database impor and Append to Database Ss import Entire Database Table B Export the Database a Clear All Totals 3 A list of available operations will appear Select Restore the Database 4 The database will be restored from the WICROS eA DbBackups folder Version 3 3 April 18 2013 Page 7 of 55 MICROS e7 Installation Downloading the MICROS e7 Product Downloading the MICROS e7 Product The MICROS e7 product is available for download from the MICROS Web Site There are several download choices available from the Member Services Product Support MICROS Products page Workstation Platform Image without Prot g support The platform image will depend on the type s of workstation s in use at the site The following images are available if not using a Prot g Workstation 4 Download this file t
15. 54 Characters Correctly 30480 POS Error Correct Privilege Allowed 3457 54 Operations After First Attempt and Manager 33381 Authorization On Demand Receipt Printing 3362 54 Prints Two Receipts 31478 Post to Charged Receipts Not 30410 54 Working as Documented 3245 Version 3 3 April 18 2013 Page 52 of 55 MICROS e7 Version 3 3 What s Revised SCR Module Feature CRID Page Reports Gross Sales Incorrect on 3441 55 Autosequence Enhanced Tax Report 33098 Menu Item Cost of Sales was 3442 55 Incorrect When Rung in Quantity 33134 Vendor Report Total Doubles 3461 55 When Exporting to File While 33448 Previewing Revisions CA EDC Detailed HPS Issues with Prepaid Cards SCR 3440 CR ID 33093 Previously if a card issuer did not return an available balance on a prepaid card the check could be closed for more than the value on the card This caused the transaction to only settle for the original auth amount and the batch settle amount to be different than the expected amount This has been corrected PMS Void Room Charge Operation Error SCR 3013 CR ID 28170 Previously the PMS returned a Guest not found error when a room charge void operation was performed in POS Operations This has been corrected Version 3 3 April 18 2013 Page 53 of 55 MICROS e7 Version 3 3 What s Revised PMS Did Not Interpret Chinese Characters Correctly SCR 3260 CR ID 30480
16. MICROS e7 Installation Downloading the MICROS e7 Product If upgrading from MICROS e7 v 2 7 Patch 1 or higher the MICROS e7 installation process is complete and steps 6 13 are not needed If upgrading from MICROS e7 v 2 7 or below proceed to step 4 The following message displays and a new encryption key must be generated The key will only need to be generated on one node any node and the key will be changed everywhere Click OK The following prompt displays instructing the user to navigate to the MICROS e7 Configurator Restaurant Credit Cards tab to change the key Click OK Do not change the encryption key now IMPORTANT The installation process must finish and all workstations must be online before generating the key Navigate to the MICROS e7 Configurator Restaurant Credit Cards tab Change the encryption key by clicking the Generate New Key button This button will generate a new Passovers Version 3 3 April 18 2013 Page 33 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 8 This operation will fail if there are open checks on the system or if there are offline workstations Do not continue until both of these issues are resolved If the system satisfies these requirements the following verification prompt will appear Generate Encryption Key Click Yes to continue or No to stop 9 The following verification prompt will appear
17. Page 10 of 55 MICROS e7 Installation Downloading the MICROS e7 Product Standalone CAL Update 1 1 3 55 Standalone Platform Update 15 2 10 From the Standalone CAL Update 1 1 3 55 directory run StandalonelInstall exe to upgrade the CAL client software on the workstation Note Ensure that each workstation has at least 25 MB of free compact flash space before installing the software on the amp workstation 11 From the Standalone Platform Update 15 2 directory run StandalonelInstall exe to install the 15 2 platform CAL installs the Windows CE image and reboots the workstation Workstation 4 LX Use these instructions to install the Platform Image on a Workstation 4 LX These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the WS4LX_Platform_4 0_and_BIOS exe file from the MICROS web site to a temporary directory on the PC 2 Double click on WS4LX_Platform_4 0_and_BIOS exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C wslmage 4 Click on Unzip 5 Click on Close Version 3 3 April 18 2013 Page 11 of 55 MICROS e7 Installation Downloadin
18. be executed to start the product installation Installing the MICROS e7 PC Setup Files to a PC Note Once the CAL software is installed on the PC the system will automatically upgrade each workstation Ensure that each workstation has at least 25 MB of free compact flash space before installing the software on the PC 1 Open Windows Explorer on the PC 2 Locate the MICROS e7 software directory i e C e7CD that you extracted in the previous steps April 18 2013 Page 24 of 55 Version 3 3 MICROS e7 Installation Downloading the MICROS e7 Product Run e7PCSetup exe Click Next from the MICROS e7 Setup Welcome screen Review the End User License Agreement click I Accept the Agreement and click Next Enter the location where MICROS e7 will be installed The default destination location is the same as the previously installed version of MICROS e7 or C Program Files MICROS e7 for a new installation Use the Browse button to select a different destination location Select the additional tasks to be performed by the MICROS e7 installation and click Next The following actions will automatically be performed Create shortcut on the desktop Creates a desktop shortcut for the e7 exe file in the bin folder The name of the desktop shortcut is MICROS e7 and the default folder is the bin folder Create shortcut in the Start Menu Creates a selection for MICROS e7 in Start Menu Pr
19. ble click on the e7 standalone install executable again This will install the files needed for the Prot g and the workstation will reboot With MICROS e7 a PC can be set up to run the MICROS e7 ReportsPlus Configurator and Credit Cards modules To use these applications on a PC the NET Framework Version 2 0 or higher must be installed prior to the MICROS e7 PC installation Optionally the PC may be configured to be a CAL server for the MICROS e7 site so that it can be used to update the workstations with the MICROS e7 workstation software Note The NET Framework Version 2 0 or higher must be installed on the PC prior to running the MICROS e7 PC setup program g NET Framework is available for download from Microsoft s web site Firewall Settings If Windows Firewall is enabled during the MICROS e7 setup the system will automatically configure the firewall exceptions needed for the applications to communicate across the network When an application is listed on the Exceptions List Windows overrides the application s security settings and automatically applies the necessary listening ports These exceptions include MICROS CAL Service MICROS SSF UI Launcher enable if Gift Cards are used Network Diagnostics for Windows XP e POSMain Version 3 3 April 18 2013 Page 21 of 55 MICROS e7 Installation Downloading the MICROS e7 Product If the Windows Firewall is disabled during the MICROS e7 setup an
20. d then later enabled after the setup has completed the user must manually add applications to the Windows Firewall Exceptions List by following the directions below Keep in mind that steps may vary slightly depending on the Operating System used To add an application to the Exceptions List 1 From the PC select Start Settings Control Panel select either the Security Center or Windows Firewall 2 Ensure that the Windows Firewall is Enabled 3 Click on the Windows Firewall icon This will cause a Windows Firewall screen to appear 4 Go to the Exceptions tab and add the following programs and services MICROS CAL Service MICROS SSF UI Launcher enable if Gift Cards are used Network Diagnostics for Windows XP POSMain also known as e7 Version 3 3 April 18 2013 Page 22 of 55 MICROS e7 Installation Downloading the MICROS e7 Product Remote Assistance Windows Firewall 3 xj General Exceptions Advanced Windows Firewall is turned off Your computer is at risk of attacks and intrusions from outside sources such as the Internet We recommend that you click the General tab and select On Programs and Services e7 File and Printer Sharing Micros Ssf Ul exe Remote Assistance Remote Desktop O Sentinel Protection Server SMC Service SNAC Service Symantec Email O UPrP Framework E Add Patt Edit Delete IV Display a notification when Windows Firewall bl
21. d as follows refer to the appropriate instructions for your workstation version Workstation 4 Workstation 4 LX Version 3 3 April 18 2013 Page 9 of 55 MICROS e7 Installation Downloading the MICROS e7 Product Workstation 5 Workstation 5A Workstation 4 Use these instructions to install the Platform Image on a Workstation 4 These steps may also be used to install another CE language platform such as Chinese Japanese or Korean The MICROS e7 software will not be installed as part of these instructions A PC or laptop is required to extract the zip exe file and copy the extracted files to the appropriate transfer media such as a USB thumb drive 1 Copy the ws4_platform_RC_15 2 exe file from the MICROS web site to a temporary directory on the PC 2 Double click on ws4_platform_RC_15 2 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C wsImage 4 Click on Unzip 5 Click on Close 6 Copy the directory from Step 3 i e C wsImage to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the Workstation 4 8 Open Windows Explorer on the Workstation 9 Locate the MICROS e7 software directory i e C wsImage on the USB thumb drive The USB thumb drive should appear in Explorer as Hard Disk The following two sub directories should be available Version 3 3 April 18 2013
22. e HOT Device type Printer gt r Device Settings Line feeds 5 Num columns 42 Connection type Tcpyp m SEN TM T88 kd r Connection Settings _ __ IP Address 192 168 1 10 Port Number 9100 Name Enter the name of the device role For example HOT Friendly Name Enter the commonly used name of this device role e Device type Select Printer e Device Settings Enter the appropriate device settings Line feeds Num columns Printer model Select the model of printer IP Address Enter the IP Address of the printer Port Number The default is 9100 Leave this value as is Version 3 3 April 18 2013 Page 49 of 55 MICROS e7 Version 3 3 What s New e Connection type Select the TCP IP connection 4 Click the Save icon 5 Restart the node hosting the device 6 A few test transactions should be done to ensure all is working correctly Setup Support Added for Windows 7 64 Bit and Windows 8 32 Bit and 64 Bit SCR 3296 CR ID N A With this release support has been added for e7 on Windows 7 64 bit and Windows 8 32 bit and 64 bit operating systems The installation instructions have been updated to include these operating systems Version 3 3 April 18 2013 Page 50 of 55 MICROS e7 Version 3 3 What s Enhanced What s Enhanced Enhancements Summarized An enhancement is defin
23. ed as a change made to improve or extend the functionality of the current MICROS e7 software To qualify as an enhancement the change must satisfy the following criteria The basic feature or functionality already exists in the previous release of the software The change adds to or extends the current process This differs from a revision i e a bug fix which corrects a problem not caught in the previous release of the software There are no enhancements in this version Version 3 3 April 18 2013 Page 51 of 55 MICROS e7 Version 3 3 What s Revised What s Revised A revision is defined as a correction made to any existing form feature or function currently resident in the MICROS e7 product To qualify as a revision the change must satisfy the following criteria The basic form feature or functionality must be part of the previous version of the software The change must replace the current item or remove it from the application Additionally all reported issues that are deemed to be BY DESIGN are included in this section as well These issues will contain the preface BY DESIGN in front of the feature name Revisions The table below summarizes the revisions included in this version Summarized SCR Module Feature CRID Page CA EDC HPS Issues with Prepaid Cards 3440 53 33093 PMS Void Room Charge Operation 3013 53 Error 28170 PMS Did Not Interpret Chinese 3260
24. eing used at the site This section is divided as follows refer to the appropriate instructions for your workstation version Workstation 4 Workstation 4 LX Workstation 5 Workstation 5A Note Ensure that CAL is not enabled when doing standalone installs Workstation 4 1 Copy the e7_ws4_build_3 3 exe file from the MICROS web site to a temporary directory on the PC 2 Double click on e7_ws4_build_3 3 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7Software 4 Click on Unzip 5 Click on Close Version 3 3 April 18 2013 Page 17 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 6 Copy the directory from Step 3 i e C e7Software to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the workstation 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive 10 Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation Workstation 4 LX 1 Copy the appropriate e7_ws4Ix_build_3 3 exe file from the MICROS web site to a temporary directory on the PC 2 Double click on e7_ws4lx_build_3 3 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7Software 4 Click on Unzip 5 Click o
25. ents the following verification prompt will appear f Generate Encryption Key Click Yes to continue or No to stop 17 The following verification prompt will appear Generate Encryption Key Click Yes to continue or No to stop 18 The following final verification prompt will appear Generate Encryption Key Click Yes to continue or No to stop The prompting is intended to ensure that the key is not changed accidentally Version 3 3 April 18 2013 Page 31 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 19 If the key is generated from the PC then an hourglass will display until the process is complete If the key is generated from a workstation then an hourglass will display along with the following dialog box Updating saved encrypted data Please stand by 20 Once this process is complete the dialog box will disappear and the hourglass will return to the normal mouse cursor 21 Click Save Performing a MICROS e7 Upgrade Follow the instructions below to install the MICROS e7 application on a workstation via CAL 1 After performing the upgrade on the PC CAL will automatically update the workstation s 2 The workstation will reboot after the files have been installed MICROS CAL Busy Installing E7 e Current Operation TRANSFERFILE CF Micros E Bin DbValuesText xml Version 3 3 April 18 2013 Page 32 of 55
26. g the MICROS e7 Product 6 Copy the directory from Step 3 i e C wsImage to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the Workstation 4 LX The user must insert the USB thumb drive into the first USB port on the back of the workstation Insert the thumb drive to the USB port indicated below Place the license key in either of these 2 slots ONLY 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C wsI mage on the USB thumb drive The USB thumb drive should appear in Explorer as Hard Disk The following two sub directories should be available Standalone BIOS Update Standalone Platform Update GR4 0 10 From the Standalone BIOS Update directory run StandalonelInstall exe to upgrade BIOS on the workstation Note Ensure that each workstation has at least 25 MB of free compact flash space before installing the software on the amp workstation Version 3 3 April 18 2013 Page 12 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 11 From the Standalone Platform Update GR4 0 directory run StandalonelInstall exe to install the 4 0 platform CAL installs the Windows CE image and reboots the workstation Workstation 5 Use these instructions to install the Platform Image on a Workstation 5 These steps may also be used to install another CE language platform such as Chinese Japanese or Korean
27. ivable line Reports When Thai tax is enabled the Thai Tax Daily and Thai Tax Summary reports are available The Thai Tax Daily report will print check by check detail information Version 3 3 April 18 2013 Page 44 of 55 MICROS e7 Version 3 3 What s New Thai Tax Daily Report Example MICROS CAFE 7031 Columbia Rd Thai Tax Daily Scope System Business Date Tue 01 15 2013 Taken From My PC Generated Tue 01 15 2013 01 41PM Date Time 1 15 2013 6 26 36 PM RD 1 Cashier MICHAEL MANDELLA Chk 1001 Invoice Number 00001 Acc Rec Number Pay Method CASH Detail Food amp Beverage Net Sales 4 50 Vat 0 23 Tip 0 00 Svc Chg 0 00 Date Time 1 15 2013 6 39 10 PM RD 1 Cashier MICHAEL MANDELLA Chk 1003 Invoice Number 00002 Acc Rec Number Pay Method CASH Detail Food amp Beverage Net Sales 5 00 Vat 0 25 Tip 0 00 Svc Chg 0 00 Date Time 1 15 2013 6 40 37 PM RD 1 Version 3 3 April 18 2013 Page 45 of 55 MICROS e7 Version 3 3 What s New Cashier MICHAEL MANDELLA Chk 1005 Invoice Number Acc Rec Number 01001 Pay Method Room charge Detail Food amp Beverage Net Sales 7 45 Vat 0 37 Tip 0 00 Svc Chg 0 00 Sys Net Sales 16 95 Sys Vat 0 85 Sys Tip 0 00 Sys Svc Chg 0 00 April 18 2013 Page 46 of 55 Version 3 3 MICROS e7 Version 3 3 What s New Thai Tax Summary Report Example MICROS CAFE 7031 Columbia Rd Thai Tax Summary Scope System Business Date Tue 01 15
28. load the appropriate WSS5_Platform_3 0_and_BIOS exe file April 18 2013 Page 8 of 55 Version 3 3 MICROS e7 Installation Downloading the MICROS e7 Product Workstation Platform Image Workstation 5A Download this file to extract the platform image for a Workstation 5 Use the e7 e7 Release Version Workstation 5 Platform Software link to download the appropriate WS5a_Platform_1 3_and_BIOS exe file MICROS e7 Workstation Installation Download this file if you are installing only to a workstation Note Ensure that CAL is not enabled when doing standalone installs Use the e7 e7 Release Version e7 Workstation 4 Software link to download the e7_ws4_build_3 3 exe file Use the e7 e7 Release Version e7 Workstation 4 LX Software link to download the e7_ws4Ix_build_3 3 exe file Use the e7 e7 Release Version e7 Workstation 5 Software link to download the e7_ws5_build_3 3 exe file Use the e7 e7 Release Version e7 Workstation 5A Software link to download the e7_ws5A_build_3 3 exe file MICROS e7 PC Installation Download this file if you are installing to a PC The extracted files can be used to burn a CD or to run the MICROS e7 PC Setup program Use the e7 e7 Release Version e7 PC Software link to download the e7_pc_build_3 3 exe file The platform image and the installation instructions will vary based on the workstation s being used at the site This section is divide
29. ls the MICROS e7 software and reboots the workstation Version 3 3 April 18 2013 Page 19 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 11 If the Prot g will be used continue with the following steps If not the installation is complete 12 Exit e7 13 Double click on the e7 standalone install executable again This will install the files needed for the Prot g and the workstation will reboot Workstation 5A 1 Copy the appropriate e7_ws5A_build_3 3 exe file from the MICROS web site to a temporary directory on the PC 2 Double click on e7_ws5A_build_3 3 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7Software 4 Click on Unzip 5 Click on Close 6 Copy the directory from Step 3 i e C e7Software to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the workstation 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive 10 Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation 11 If the Prot g will be used continue with the following steps If not the installation is complete Version 3 3 April 18 2013 Page 20 of 55 MICROS e7 Installation Downloading the MICROS e7 Product MICROS e7 PC Installation 12 Exit e7 13 Dou
30. n Close 6 Copy the directory from Step 3 i e C e7Software to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the workstation 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive Version 3 3 April 18 2013 Page 18 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 10 Run StandAlonelInstall exe CAL installs the MICROS e7 software and reboots the workstation 11 If the Prot g will be used continue with the following steps If not the installation is complete 12 Exit e7 13 Double click on the e7 standalone install executable again This will install the files needed for the Prot g and the workstation will reboot Workstation 5 1 Copy the appropriate e7_ws5_build_3 3 exe file from the MICROS web site to a temporary directory on the PC 2 Double click on e7_ws5_build_3 3 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7Software 4 Click on Unzip 5 Click on Close 6 Copy the directory from Step 3 i e C e7Software to a USB thumb drive 7 Attach the USB thumb drive to the USB slot on the back of the workstation 8 Open Windows Explorer on the workstation 9 Locate the MICROS e7 software directory i e C e7Software on the USB thumb drive 10 Run StandAlonelInstall exe CAL instal
31. nical including photocopying recording or information recording and retrieval systems for any purpose other than for personal use without the express written permission of MICROS Systems Inc MICROS Systems Inc shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this document Trademarks Adobe FrameMaker is a registered trademark of Adobe Systems Incorporated The following are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Operating Systems Windows 7 Microsoft Windows Server 2008 R2 Release 2 Microsoft Windows Server 2008 Microsoft Windows Server 2003 and Windows XP Database Platforms Microsoft SQL Server 2008 R2 Release 2 Microsoft SQL Server 2008 and Microsoft SQL Server 2005 Other products Microsoft Excel Win32 and Windows CE The following are registered trademarks of the Oracle Corporation Database Platforms Oracle 11g R2 Release 2 Oracle 11g and Oracle 10g Visio is a registered trademark of Visio Corporation All other trademarks are the property of their respective owners Version 3 3 April 18 2013 Page 2 of 55 General Information Introduction Introduction MICROS e7 is a robust point of sale solution with the high quality reliable and extensive features that the marketplace has grown to expect from MICROS
32. o extract the platform image for a Workstation 4 Use the e7 e7 Release Version Workstation 4 Platform Software link to download the ws4_platform_RC_15 2 exe file Workstation 4 LX Download this file to extract the platform image for a Workstation 4 LX Use the e7 e7 Release Version Workstation 4 LX Platform Software link to download the appropriate WS4LX_platform_RC_2 9_and_BIOS exe file Workstation 5 Download this file to extract the platform image for a Workstation 5 Use the e7 e7 Release Version Workstation 5 Platform Software link to download the appropriate WS5_platform_RC_1 3_and_BIOS exe file Workstation 5A Download this file to extract the platform image for a Workstation 5 Use the e7 e7 Release Version Workstation 5 Platform Software link to download the appropriate WS5A_platform_RC_1 2_and_BIOS exe file Workstation Platform Image with Prot g support The platform image will depend on the type s of workstation s in use at the site The following images are available if using a Prot g Workstation 4 LX Download this file to extract the platform image for a Workstation 4 LX Use the e7 e7 Release Version Workstation 4 LX Platform Software link to download the appropriate WS4LX_Platform_4 0_and_BIOS exe file Workstation 5 Download this file to extract the platform image for a Workstation 5 Use the e7 e7 Release Version Workstation 5 Platform Software link to down
33. ocks a program What are the risks of allowing exceptions OK Cancel To add a program to this list select the Add Program button This will cause the Add a Program dialog box to display From here the user can add a program by either Selecting the appropriate program from the list displayed in the Add a Program dialog box and clicking OK OR Selecting Browse and navigating to the file location for the desired program and clicking Open The newly added program should now appear in the Exceptions List on the Exceptions tab Version 3 3 April 18 2013 Page 23 of 55 MICROS e7 Installation Downloading the MICROS e7 Product For Windows XP Professional 32 bit and Windows 2003 Server 32 bit Extracting the MICROS e7 PC Setup Files Use these instructions to extract the PC Setup zip exe file and install the extracted files to a PC 1 Copy the e7_pc_build_3 3 exe file from the MICROS web site to a temporary directory on the PC 2 Double click on e7_pc_build_3 3 exe to extract the MICROS e7 files 3 Enter a directory location where the MICROS e7 files will be extracted i e C e7CD 4 Click on Unzip 5 Click on Close Note v The MICROS e7 installation can be started from the directory where you extracted files in these previous steps i e C e7CD using the instructions below or These extracted MICROS e7 files can be burned onto a CD Then e7PcSetup exe can
34. ograms on the PC Create shortcut in the Startup folder Creates a shortcut in the PC s startup folder for the e7 exe program Install MICROS CAL Service Installs the MICROS CAL Service on the PC If the CAL server is already installed this choice is greyed out Click Finish to begin installing MICROS e7 Note After the CAL server installation the workstation operating system images will be automatically updated amp If prompted to reboot the PC please wait until all workstations have finished their CAL upgrade to MICROS e7 Version 3 3 When finished a prompt will display indicating that installation is complete Click OK Version 3 3 April 18 2013 Page 25 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 10 Start MICROS e7 11 If this is a new MICROS e7 installation enter the Network location ID and Restore the Database via the MICROS e7 Configurator The Network location ID is used when communicating with the workstations and PC IMPORTANT The Network location ID must be the same for every workstation and PC on the network Note that this entry is case sensitive If this is a MICROS e7 software upgrade CAL will update the workstations and MICROS e7 will start automatically Installing MICROS e7 on the Workstation via CAL Performing a New MICROS e7 Installation Follow the instructions below to install the MICROS e7 application on a workstation via CAL 1 Select
35. r must insert the USB thumb drive into the first USB port on the back of the workstation Insert the thumb drive into the USB port indicated below Place the license key in one of these 3 slots ONLY 9 Open Windows Explorer on the workstation 10 Locate the MICROS e7 software directory i e C wslmage on the USB thumb drive The USB thumb drive should appear in Explorer as Hard Disk The following two sub directories should be available Standalone BIOS Update Standalone Platform Update GR1 3 11 From the Standalone BIOS Update directory run StandalonelInstall exe to upgrade BIOS on the workstation Note Ensure that each workstation has at least 25 MB of free compact flash space before installing the software on the 8 workstation 12 From the Standalone Platform GR1 3 directory run StandalonelInstall exe to install the GR1 3 platform CAL installs the Windows CE image and reboots the workstation April 18 2013 Page 16 of 55 Version 3 3 MICROS e7 Installation Downloading the MICROS e7 Product MICROS e7 Workstation Installation Use these instructions to install the MICROS e7 software on a workstation that has the appropriate Windows CE operating system image already installed A PC or laptop is required to extract the zip file and copy the extracted files to the appropriate transfer media such as a USB thumb drive The zip file will vary depending on the workstation version b
36. ser must upgrade both the PC and workstations to the 2 0 Version of the Microsoft NET Framework or the NET Compact Framework respectively Attempting to upgrade MICROS e7 to Version 3 3 without performing a framework upgrade will cause the installation to fail and an error message to appear The following error message will appear on a PC e PcSetup A You must first install version 2 0 of the NET Framework on this PC If this occurs select OK to clear the error message and follow the instructions outlined in the MICROS e7 PC Installation section The following error message will appear when attempting a stand alone workstation installation A Installation Failed If this occurs select OK to clear the error message and follow the instructions outlined in the Workstation Platform Image section Version 3 3 April 18 2013 Page 4 of 55 MICROS e7 Installation Upgrading From a Non PCI Compliant Version of Software Upgrading From a Non PCI Compliant Version of Software Visa established the Payment Card Industry PCI Data Security Standard to protect Visa cardholder data wherever it resides ensuring that members merchants and service providers maintain the highest information security standard Please see the MICROS e7 PABP Compliance document for the appropriate software version for additional information Non PCI compliant versions of MICROS e7 may allow sensitive information such as credit card
37. taurant operations In order to support the InMotion app e7 now exports the following additional information to mymicros Location Labor Definition Time Card Detail and Time Card Adjustment Detail for current business day Version 3 3 April 18 2013 Page 39 of 55 MICROS e7 Version 3 3 What s New Fixed Period Labor and Job Totals Credit Card Batch Detail after settlement For more information about the InMotion application please refer to the mymicros v8 0 Readme First or the mymicros online help POS Operations Thai Tax Enhancement SCR 3266 CR ID N A With this release the Thai excise tax has been added to the existing VAT tax The Thai excise tax replaces the business tax Note This is a requirement for the Asia Pacific region The following new information will print on a check Invoice Number when check is closed using cash tender e Accounts Receivable when check is closed using accounts receivable tender UWS Number Workstation Number Revenue Center Number TIN Number Property s tax identification number When a check is closed to more than one partial payment where at least one payment is a cash tender and at least one is an Accounts Receivable tender an invoice will print allocating the VAT to each payment type prorated and showing all of the information listed above in bullets on the check April 18 2013 Page 40 of 55 Version 3 3 MICROS e7
38. twork location ID must be the same for every workstation and PC on the network Note that this entry is case sensitive Version 3 3 April 18 2013 Page 37 of 55 MICROS e7 Installation Downloading the MICROS e7 Product If this is a MICROS e7 software upgrade CAL will update the workstations and MICROS e7 will start automatically 14 If this is a new MICROS e7 installation or if upgrading from MICROS e7 v 2 7 or below you will need to generate an encryption key after the installation is complete For more information please see the steps outlined on page 33 Version 3 3 April 18 2013 Page 38 of 55 MICROS e7 Version 3 3 What s New MICROS e7 Version 3 3 What s New New Features Summarized New Features Detailed A new feature is defined as one that provides capabilities that were not available in previous versions of the application The table below summarizes the new features included in this version Module Feature Page TIF Support Added for mymicros 39 InMotion App POS Thai Tax Enhancement 40 Operations Printing Support Added for IP Printing 48 Setup Support Added for Windows 7 64 50 Bit and Windows 8 32 Bit and 64 Bit TIF Support Added for mymicros InMotion App Target Process ID 24533 CR ID N A With this release e7 supports the mymicros InMotion app This app allows a restaurant manager to view near real time statistics about res
39. unt This has been corrected Menu Item Cost of Sales was Incorrect When Rung in Quantity SCR 3442 CR ID 33134 Previously when a menu item was rung in Quantity the cost of sales amount was incorrect on the report In addition there was an issue when items were rung up service totaled and then voided These issues have both been corrected Vendor Report Total Doubles When Exporting to File While Previewing SCR 3461 CR ID 33448 Previously when the Vendor Report was viewed in the Preview pane and the user selected Print to File the report total was doubled on the exported report This has been corrected Version 3 3 April 18 2013 Page 55 of 55
40. y must be generated The key will only need to be generated on one node any node and the key will be changed everywhere Click OK 9 The following prompt displays instructing the user to navigate to the MICROS e7 Configurator Restaurant Credit Cards tab to change the key Click OK Do not change the encryption key now IMPORTANT The installation process must finish and all workstations must be online before generating the key These instructions will prompt you to generate the key in a later step on Version 3 3 April 18 2013 Page 29 of 55 MICROS e7 Installation Downloading the MICROS e7 Product 10 Select Retrieve the Database Bea ad Clear All Totals ZX Clear Totals for This Workstation mE Network identification j gt strieve the Database 11 Click Refresh 12 Exit the Configurator 13 Exit MICROS e7 and reboot the workstation 14 Log in to the MICROS e7 Configurator Navigate to the MICROS e7 Configurator Restaurant Credit Cards tab 15 Change the encryption key by clicking the Generate New Key button This button will generate a new pass phrase 16 This operation will fail if there are open checks on the system or if there are offline workstations Do not continue until both of these Version 3 3 April 18 2013 Page 30 of 55 MICROS e7 Installation Downloading the MICROS e7 Product issues are resolved If the system satisfies these requirem
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