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HP Computer Drive 600 User's Manual

1. 3 2008 No 1057 Power cord statement for Japan Regulatory compliance notices 39 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly
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4. VCCHB VCCI VCCIA BSMI notice de PENRAN MFC TREPAR FE ERES Korean notice Class A equipment 0 IIE PEAS AAMABSSS Sr 21210191 SIA ES ASAE Ol SS AA 248 29 ASA ASSF AS SACS Class B equipment Ol IIE ASZCHL2 SAWPSIEES St F ASHE AS SACS op AAAA At Usut B OS 2550101 Regulatory compliance notices 38 Chinese notice Class A equipment Wh A BP Sh RRR MAAR FORT PARR 894536 Vietnam compliance marking notice This marking is for applicable products only e amp a i Ukraine notice
5. 12 Firmware update nn 12 POW SR UD NA 12 ela 13 c ol m 14 Space and airflow requirements issues 14 Temperature requirements iii tarata dorato 14 PoWerr quir ments reed dll flag aee 15 Electrical grounding requirements En 15 nn 16 Third party racks i 16 Site planning CANO OA a 16 Installing the enclosure AA o nn 16 drive overview EEE ZE 18 SAS SATA hard FINE 18 alga a 19 ble 21 NO ra 22 SAS cabling VERRI AR ARIA RARA AAA rs 22 Cabling guidelines Tor HP rack and tower servers cri 22 Supported cables i 22 Power RRSSAA REISER RITI RR 23 ei 24 Configuration fools hee 24 Afray Configuration Ulity o uS 24 Option ROM Configuration for Array 24 Smart Components for ROM Flash iii 25 Management lools rdi elia 23 HP Systems Insight Manager i 25 Management Agents RE 25 Diagnostic tools A ESE 25 Integrated Management Log 25 Array Diagnostic Utility seen 26 Remote support and analysis tools iii 26 HP Insight Remote Support software i 26 Keeping the system current seen 27 Contents 3 Change control and proactive notification ss 27 Bh 27 li eS DO O DAA
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9. la em Description Component identification 7 SAS port 2 connector UID 1 status panel Fan module 1 Drawer 1 Secondary I O module Drawer 1 15 Secondary I O module Drawer 2 Fan module 2 Drawer 2 Power supp 2 419 ame o 4 5 J m K Z e Dese 1 Power On Standby button Green On and system power LED Amber Standby auxiliary power present Of Off Component identification 8 Internal Health LED GSI LED UID button LED Drawer 2 Power supply LED A System fan LED module LED 7 segment display UID button LED Drawer 1 Green System health Off System is off Amber Enclosure requires service check fan and power supply LEDs and AC power cables to power supplies Off Enclosure is functioning normally Blue UID LED is enabled from the UID button Blue flashing System is in hard drive locate mode or an enclosure firmware update is in progress Off UID LED is disabled Green Power on and power supply functioning properly Off One or more of the following conditions exists System powered off AC power unavailable Power supply failed Power supply exceeded current limit Green Normal operation Amber flashing Fault Fan unseated from connector or failed Green System activity Amber Fault Off Enclosure i
10. e Use replacement drives that have a capacity at least as great as that of the smallest drive in the array The controller immediately fails drives that have insufficient capacity To minimize the likelihood of fatal system errors when removing failed drives take the following precautions e Do not remove a degraded drive if any other drive in the array is offline the online LED is off In this situation removing any other drive in the array causes data loss Exceptions o When RAID 140 is used drives are mirrored in pairs Several drives can be in a failed condition simultaneously and they can all be replaced simultaneously without data loss if no two failed drives belong to the same mirrored pair o When RAID 6 with ADG used two drives can fail simultaneously be replaced simultaneously without data loss o If the offline drive is a spare the degraded drive can be replaced Troubleshooting 31 e Do not remove a second drive from an array until the first failed or missing drive has been replaced and the rebuild process is complete The rebuild is complete when the online LED on the front of the drive stops blinking Exceptions o In RAID 1 0 configurations any drives that are not mirrored to other removed or failed drives can be simultaneously replaced offline without data loss o In RAID 6 with ADG configurations any two drives in the array can be replaced simultaneously Automatic data recovery rebu
11. fault tolerance compromised 30 FCC rating label 34 features 5 Federal Communications Commission FCC notice 34 35 36 firmware update 12 front panel components 5 front panel LEDs 6 G grounding methods 40 grounding requirements 15 guidelines cabling 22 H hard drive LEDs 10 11 hard drive failure of 30 hard drives installing 18 19 HP Insight Remote Support software 26 HP ProLiant Essentials Foundation Pack 25 HP Systems Insight Manager overview 25 HP technical support 42 module 21 identification number 34 IML Integrated Management log 25 Important Safety Information document 12 installation enclosure 16 Index 51 J Japanese notice 38 K Korean notices 38 L LED behavior 28 LED 7 segment display 8 LED heartbeat 6 8 LED system fault 6 8 LED system power 8 LED UID 6 LEDs 5 8 10 LEDs fan 8 LEDs front panel 6 LEDs hard drive 10 LEDs module 8 LEDs power supply 8 LEDs rear panel 8 LEDs troubleshooting 11 28 M maintenance guidelines 27 Management Agents 25 management tools 25 modifications FCC notice 36 ORCA Option ROM Configuration for Arrays 24 phone numbers 42 power cord 23 39 power requirements 15 powering down 13 powering on problems 28 powering up 12 problem diagnosis 28 R rack installation 16 rack warnings 16 rear panel buttons 8 rear panel components 7 rear panel LEDs 8 rebuild time required for 32
12. www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Technical support 46 Opcional Pecas cujo reparo feito pelo cliente opcional Essas pecas tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVACAO Algumas pecas da HP n o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas identificadas com a marca No N o no cat logo de pecas ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega n
13. AAA ANA AAA AAA AAA RS 28 When the MDS600 does not power UP 28 E A re 28 7 segment display status codes and actions i n 29 Recognizing hard A qe MM MM NM 30 Effects of a hard drive tailure ra ae 30 Compromised fault tolerance sisi 30 Recovering from compromised fault tolerance FRE HERRERA nn HM MEE 31 Factors to consider before replacing ande 31 Automatic data recovery rebuild i 32 Time required for a rebuild eene enne 32 Failure of another drive during rebulld en 33 Regulalory compliance e 34 Regulatory compliance identification numbers 34 Federal Communications Commission notice 34 RISI A u 34 AA 34 Class B equipment sise 35 Declaration of conformity for products marked with the FCC logo United States 35 36 I 36 Canadian notice Avis Canadien 36 European Union regulatory notice i 36 Disposal of waste equipment by users in private households in the European 37 Japanese notice eee 38 BS Mlifiotiee a D EE 38 Korean b P cc ccc PRC CRER 38 Chinese Motice A A OR 39 Vietnam compliance marking notice A TN RARE RI 39 Ukrains hotice u P uU 39 Power cord statement for Jap
14. Begin with the left rack rail Align the end of the rail with the rear rack column 2 Slide the rack rail closed until the end of the rail is locked in place wrapping behind the rear rack column 3 Slide the front end of the rail to the rack front column When fully seated the rack rail will lock into place 4 Repeat the procedure for the right rack rail Setup 17 N WARNING The HP MDS600 Disk System is very heavy To reduce the risk of personal injury or damage to the equipment Observe local occupational health and safety requirements and guidelines for manual material handling Remove all installed HP MDS600 Disk System components from their MDS600 Disk Systems before installing or moving the HP MDS600 Disk Systems Use caution and get help to lift and stabilize MDS600 Disk Systems during installation or removal especially when the HP MDS600 Disk System is not fastened to the rack N WARNING Always use at least two people to lift an enclosure into the rack If the enclosure is being loaded into the rack above chest level a third person must assist with aligning the enclosure with the rails while the other two people support the weight of the enclosure 5 Install the HP MDS600 Disk System du q q QU 20 20 20 gi 00 20 a gr q ar 3 00 di g g 2 D p E g g Tee 6 Tighten the thumbscrews to secure the HP M
15. Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 40 Specifications Environmental specifications Temperature range Operating 10 to 35 C 50 F to 95 F Maximum rate of change is 10 C hr 50 F hr Storage 30 C to 60 C 22 F to 140 F Maximum rate of change is 20 C hr 68 F hr Relative humidity TENE Operating 10 to 90 relative humidity Rh 28 C 82 4 F maximum wet bulb temperature non condensing Storage 5 to 95 relative humidity Rh 38 77 C 101 66 maximum w
16. Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet Technical support 44 CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Avfpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung
17. boot controller If you do not use the utility ORCA will default to the standard configuration For more information regarding array controller configuration refer to the controller user guide For more information regarding the default configurations that uses refer to the HP ROM Based Setup Utility User Guide on the Documentation CD Configuration and utilities 24 Smart Components for ROM Flash To update the firmware on the server controller hard drives or enclosure use Smart Components These components are available on the Firmware Maintenance CD A more recent version of a particular component might be available on the support page of the HP website http www hp com support Components for controller and hard drive firmware updates are also available from the support and drivers page for storage products http www hp com support 1 Find the most recent version of the component that you require Components for controller firmware updates are available in offline and online formats 2 Follow the instructions for installing the component on the server These instructions are given with the CD and are provided on the same Web page as the component Follow the additional instructions that describe how to use the component to flash the ROM These instructions are provided with each component Management tools HP Systems Insight Manager HP SIM is a web based application that allows system administrators to acco
18. has been received for this drive Replace the drive as soon as possible Amber Drive failure link failure or mismatched configuration Off The drive offline a spare or not configured as part of an array Component identification 6 MNT NN Hard drive LEDs Green The drive has been selected by Drive locate mode a management application and it is UID LED is flashing operating normally Flashing amber 1 Hz The drive is not selected and is indicating a predictive failure Flashing amber green The drive has been selected by a management application and is indicating a predictive failure Amber The drive might or might not be selected and is indicating drive failure link failure or mismatched configuration Off The drive is not selected 2 UID button LED Blue UID LED is enabled from the UID button Blue flashing 1 is in locate mode Off UID LED is disabled _ Health LED Green System health is good System is off LED Amber Enclosure requires service check fan and power supply LEDs and AC power cables to power supplies Enclosure functioning normally Rear panel components The figure shows a maximum configuration Your enclosure might appear differently for example containing power supply or module blanks depending on the configuration that was ordered CE pi d
19. support 49 Acronyms and abbreviations ACU Array Configuration Utility ADG Advanced Data Guarding also known as RAID 6 ADU Array Diagnostics Utility CPQONLIN NetWare Online Array Configuration Utility GSI global service indicator LO 2 Integrated Lights Out 2 IML Integrated Management Log ORCA Option ROM Configuration for Arrays PSP ProLiant Support Pack SIM Systems Insight Manager UID unit identification Acronyms and abbreviations 50 Index 7 7 segment display 29 A ACU Array Configuration Utility 24 ADU Array Diagnostic Utility 26 airflow requirements 14 authorized reseller 42 automatic data recovery rebuild 32 BSMI notice 38 buttons 5 C cables 36 cables FCC compliance 36 cables supported 22 cabling 22 cabling guidelines 22 Canadian notices 36 Care Pack 27 Change Control 27 Chinese notice 39 class A equipment 34 class B equipment 35 components 5 compromised fault tolerance 30 31 configuration of system 24 configuration tools 24 connectors 5 7 contacting HP 42 customer self repair CSR 42 D Declaration of Conformity 34 35 device numbers 10 diagnosing problems 28 diagnostic cable access 5 diagnostic tools 25 display 7 segment 29 drive LEDs 10 dual 7 segment display board 29 electrical grounding requirements 15 electrostatic discharge 40 environmental specifications 41 European Union notice 36 F failure hard drive 30 33
20. 2 58 kg 160 00 Ib With all drives and components installed the storage array can weigh up to 145 15 kg 320 Ib Before configuring your rack solution be sure to check the manvfacturer weight limits and specifications Failure to do so can result in physical injury or damage to the equipment and the facility Setup 16 Z CAUTION Always plan the rack installation so that the heaviest is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top Z CAUTION HP has not tested or validated the MDS600 with any third party racks Before installing the MDS600 in a third party rack be sure to properly scope the limitations of the rack Before proceeding with the installation consider the following e You must fully understand the static and dynamic load carrying capacity of the rack and be sure that it can accommodate the weight of the MDS600 e You must install 10 tray beneath the MDS600 to ensure proper support sure sufficient clearance exists for cabling installation and removal of the enclosure actuation of the rack doors and full articulation of the drive drawers Ur IMPORTANT Some racks other than the HP Rack 10000 Series rack do not allow full access to hard drive bays 29 35 in hard drive drawer 2 The rack rails are marked for easy identification The left rack rail is marked L and the right rack rail is marked R To install the rack rails 1
21. 4 3333 identify this product refer to the part series or model number found on the product Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 th
22. DS600 Disk System to the rack The installation is complete Hard drive overview The MDS600 supports up to 35 SAS or SATA hard drives per storage drawer Always populate hard drive bays from the rear to the front starting with the highest device bay ID number Device bay ID numbers on page 10 All unpopulated drive bays require drive blanks to properly distribute air flow and cool the installed drives SAS and SATA hard drive guidelines When adding hard drives to the hard drive drawer observe the following general guidelines e Verify that the drives are fully seated before closing the drawer e drawer is fully closed when the fans slow down to their normal speed e The drawer should be closed with the handle in the released position Setup 18 e Ha rd drives are sensitive to excess vibration Use care when opening and closing the drawer e ARAID 1 mirror requires an even number of hard drives e Drives that will be configured within an array should be the same capacity to provide the greatest storage space efficiency NOTE ACU does not support SAS and SATA drives in the same logical volume Installing the hard drives 1 sure all bays contain either an I O module or an I O blank The hard drive drawer does not open if I O bays are empty 2 Besure the I O modules or I O blanks are fully seated and their handles are in the locked position The hard drive drawer does not open if modules or I O
23. HP StorageWorks 600 Modular Disk System User Guide Abstract This guide describes identification operations setup configuration and utilities troubleshooting regulatory notices specifications and technical support This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 495105 007 August 2011 Edition 7 Copyright 2009 2011 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Contents CO Re li is 5 Front panel components ss 5 Front panel LEDs and button 6 Rear panel components i 7 Rear panel LEDs and buttons i 8 Device bay ID numbers i 10 A 10 SAS SATA hard drive LED combinations aaa aaa 11 i o DI Mem
24. Replace the drive as soon as possible O Of The drive online but it is not currently active Flashing regularly Flashing regularly 1 Hz Flashing irregularly Amber flashing regularly 1 Hz Amber flashing regularly 1 Hz Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or a stripe size migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing array expansion logical drive extension a stripe size migration or RAID migration The drive is active but a predictive failure alert has been received for this drive Replace the drive as soon as possible Flashing irregular The drive is active and it is operating normally Steadily amber Amber flashing regularly 1 Hz A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible A predictive failure alert has been received for this drive Replace the drive as soon as possible The drive is offline a spare or not configured as part of an array Component identificat
25. Systems Insight Manager page 25 Configuration and utilities 25 e From within Survey Utility e From within operating system specific IML viewers o For NetWare IML Viewer o For Windows IML Viewer o For Linux IML Viewer Application e From within the 2 or later user interface e From within HP Insight Diagnostics For more information see the Management CD in the HP Insight Foundation suite for ProLiant Array Diagnostic Utility The HP Array Diagnostics Utility is a web based application that creates a report of all HP storage controllers and disk drives This report provides vital information to assist in identifying faults or conditions that may require attention ADU can be accessed from the SmartStart CD or downloaded from the HP website http www hp com Remote support and analysis tools HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Pa
26. a power distribution unit PDU that is either permanently wired to the building s branch circuit or includes nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the MDS600 is not recommended Setup 15 Rack warnings N WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling jacks are extended to the floor The full weight of the rack rests on the leveling jacks The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason N WARNING To reduce the risk of personal injury or equipment damage when unloading a rack At least two people are needed to safely unload the rack from the pallet An empty 420 rack can weigh as much as 115 kg 253 lb can stand more than 2 1 m 7 ft tall and may become unstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides Third party racks HP has not tested or validated the MDS600 with any third party racks Before installing the MDS600 in a third party rack be sure to properly scope the lim
27. aded service levels to extend and expand bundled services with easy to buy easy to use support packages that help you make the most of your server investments For more information see the HP website http www hp com services carepack Configuration and utilities 27 Troubleshooting When the MDS600 does not power up If the MDS600 does not power up 1 Ensure that the MDS600 is connected to a working AC source 2 Ensure that the power source is working properly o Check the status using the system power LED on the rear panel Rear panel LEDs and buttons on page 8 o sure that the Power On Standby button was pressed firmly and held for approximately 3 seconds 3 Ensure that the power supplies are working properly Check the status using the power supply LEDs Rear panel LEDs and buttons on page 8 Remove all AC power cords from enclosure power supplies and reinsert them Restart the system Check the MDS600 for the following normal power up sequence to be sure that the system meets the minimal hardware requirements and is powered up during normal operations a The rear panel power LED turns from standby amber to on solid green b The system fans spin up to a high speed and then spin down to a normal operating speed LED behavior Issue Possible reasons Possible solutions Power supply LED e The power cords are not Be sure that the power cord is connected to the is off connected or AC power is not power
28. an iii 39 Praia 40 Preventing electrostatic discharge lle 40 Grounding methods to prevent electrostatic discharge 59 aO e be 40 SEMAINE AAA MM REI 41 Environmental specifications issue 41 Storage array jee en 41 e ZIE SITE 42 Before you contact i 42 A 42 Customer Self Repair uuu 42 eee AA III TI T RR RR 50 Rn aM E tet toa 5 Contents 4 Component identification Front panel components a Drowerl El O IG 1 1 crise cable access For use by authorized HP personnel only 3 Dawer2 2 pmr 2 LL cable access For use by authorized HP personnel only Component identification 5 Front panel LEDs and button ten Descipion Hard drive LEDs Normal mode UID LED solid Green The drive online but is not currently active Flashing irregularly green The drive is active and it is operating normally Flashing green 1 Hz Do not remove the drive Removing the drive may terminate the current operation and cause data loss The drive rebuilding or it is part of an array that is undergoing expansion logical drive extension a stripe size migration or RAID migration Flashing amber green Drive is configured and indicating a predictive failure The drive may also be undergoing rebuild expansion extension or migration Flashing amber 1 Hz A predictive failure alert
29. anage fault tolerance is compromised and the logical drive fails If this failure occurs the operating system rejects all requests and indicates unrecoverable errors For example fault tolerance might occur when a drive in an array fails while another drive in the array is being rebuilt Compromised fault tolerance can also be caused by problems unrelated to drives In such cases replacing the physical drives is not required Recovering from compromised fault tolerance If fault tolerance is compromised inserting replacement drives does not improve the condition of the logical volume Perform the following procedure to recover data 1 Check for loose dirty broken or bent cabling and connectors on all devices Power down the MDS600 Power down on page 13 Power up the MDS600 Power up on page 12 In some cases a marginal drive is operational long enough to allow backup of important files 4 Make copies of important data if possible pi Replace any failed drives Installing the hard drives on page 19 Factors to consider before replacing hard drives You can replace hard drives without powering down the system However before replacing a degraded drive e Open HP SIM and inspect the Error Counter window for each physical drive in the same array to confirm that no other drives have any errors For details refer to the HP SIM documentation on the Management CD e Besure that the array has a current valid backup
30. avf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP los proveedores socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categorias e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondie
31. bH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the MN time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Regulatory compliance notices 37 Japanese notice VCCI B
32. blanks are not fully seated with their handles in the locked position N WARNING TIP HAZARD To reduce the risk of personal injury or damage to the equipment do not extend the hard drive drawers beyond the supporting surface when the unit is not installed in a rack N WARNING To reduce the risk of personal injury or damage to the equipment ensure that only one hard drive drawer is extended at a time N WARNING To reduce the risk of personal injury or damage to the equipment you must adequately support the chassis during installation and removal It is not secured to the rack frame or mounted on rails 3 Extend the hard drive drawer NA UN a N WARNING Pinch hazard Keep hands out of front and rear of chassis when closing hard drive drawers Setup 19 Z CAUTION To prevent improper cooling and thermal damage do not operate the MDS600 for an extended period of time with the drawer open A CAUTION To prevent improper cooling and thermal damage do not operate the MDS600 unless all bays are populated with either a component or a blank 4 Remove the hard drive blank 5 Prepare the hard drive Setup 20 6 Install the hard drive N WARNING Pinch hazard Keep hands out of front and rear of chassis when closing hard drive drawers 7 When all drives have been installed close the hard drive drawer Install
33. country us en wwcontact html For HP technical support In the United States for contact options see the Contact HP United States webpage http welcome hp com country us en contact_us html To contact HP by phone o Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com hps In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Technical support 42 e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you requir
34. cy shutdown of the hard drive bays within a drawer if the temperature exceeds this limit for greater than 3 minutes To recover the system AC power cycle the MDS600 AN CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the MDS600 or to increase the internal rack temperature beyond the maximum allowable limits Do not exceed the manufacturer s TMRA Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of IT equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility ZA CAUTION Protect the MDS600 from power fluctuations and temporary interruptions with a regulating UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the 5600 in operation
35. disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Technical support 43 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assiste
36. during a power failure When installing more than one MDS600 you may need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance the MDS600 power load between available AC supply branch circuits e Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating e Do not use common power outlet strips for this equipment Provide a separate electrical circuit for each power supply in the MDS600 Electrical grounding requirements The MDS600 must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple MDS600 connected to the same power source HP recommends the use of
37. e that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website htt
38. et bulb temperature non condensing Altitude Operating 3048 m 10 000 ft This value may be limited by the type and number of options installed Non operating 9144 30 000 fr Temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed The upper limit may be limited by the type and number of options installed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Maximum allowable altitude change rate is 457 m min 1500 ft min Storage array specitications Height 22 10 cm 8 70 in Depth 89 12 cm 35 08 in Width 44 70 cm 17 60 in Weight maximum 145 15 kg 320 00 Ib Weight no drives installed 72 58 kg 160 00 lb Specifications 41 Before you contact HP Be sure to have the following information available before you call HP Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller See the Contact HP worldwide in English webpage http welcome hp com
39. g panels to maintain proper airflow Z CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The HP Rack 10000 series rack provides proper server cooling from flow through perforations in the front and rear doors that provide a 64 percent open area for ventilation Z CAUTION HP has not tested or validated the MDS600 with any third party rack If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment e Front rear doors If the 420 rack includes closing front and rear doors you must allow at least 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the MDS600 in a well ventilated climate controlled environment The maximum TMRA for most MDS600 products is 35 C 95 F The temperature in the cold isle where the rack is located must not exceed 35 C 95 F The MDS600 reports an over temperature condition and Setup 14 performs an emergen
40. h software The active Virtual SAS Manager interface flashes both of the attached MDS600 primary and secondary modules using the partnered 3G SAS switches in the c Class interconnect bay row The passive Virtual SAS Manager interface not used The new MDS600 firmware activates after the MDS600 is reset from the Virtual SAS Manager or power cycled Detailed instructions on how to update the Virtual SAS Manager and MDS600 firmware are located in the Virtual SAS Manager user guide Power up Observe the following guidelines before powering up the MDS600 e Always install all components of the MDS600 e Install hard drives in the MDS600 so the connected host controllers can identify and configure them at power up e Always power up the MDS600 first and then the server Operations 12 To power up the MDS600 1 Complete server hardware installation and cabling See the server blade documentation 2 Connect the SAS cables and power cords to the MDS600 3 Press and hold the Power On Standby button Wait and observe the system power LED and system fans When the MDS600 powers up the system power LED illuminates solid green and the system fans spin to a high speed and then spin down to a low speed 4 Power up the servers See the server blade documentation Power down Be sure that the partner servers are the first units to be powered down and the last to be powered back up Taking this precaution ensures that the syste
41. he MDS600 If cabling was not the root cause troubleshoot by replacing each power supply in turn field needed upgrade needed needed Troubleshooting 29 Status code 9 Standby heartbeat Replace the module that has an amber LED If no I O module has an amber LED failure replace one I O module then wait 30 seconds If the GSI LED is still amber replace the other I O module AC power cycle the MDS600 If replacing the modules does not resolve the issue replace the drawer 10 Remote I O Replace the I O module that has amber LED If no module has an amber LED module heartbeat replace one I O module then wait 30 seconds If the GSI LED is still amber replace the failure other I O module AC power cycle the MDS600 If replacing the I O modules does not resolve the issue replace the drawer O module Firmware and Power Block Firmware are delivered through the MDS600_FW download process Recognizing hard drive failure In an HP 5600 a steadily glowing Fault LED indicates that the drive has failed Other indications of failed hard drives e ACU represents failed drives with a distinctive icon e HP SIM can detect failed drives remotely across a network For more information about HP SIM refer to the documentation on the Management CD e ADU lists all failed drives e identifies failed drives in a NetWare environment For additional information about diagnosing hard drive prob
42. i deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser
43. ild When you replace a hard drive in an array the controller uses the faulttolerance information on the remaining drives in the array to reconstruct the missing data the data that was originally on the replaced drive and write it to the replacement drive This process called automatic data recovery or rebuild If fault tolerance is compromised this data cannot be reconstructed and is likely to be permanently lost If another drive in the array fails while fault tolerance is unavailable during rebuild a fatal system error may occur and all data on the array is then lost In exceptional cases however failure of another drive need not lead to a fatal system error These exceptions include Failure after activation of a spare drive e Failure of a drive that is not mirrored to any other failed drives in a RAID 1 0 configuration Failure of a second drive in a RAID 6 with ADG configuration Time required for a rebuild The time required for a rebuild varies considerably depending on several factors e The priority that the rebuild is given over normal I O operations you can change the priority setting by using ACU e The amount of I O activity during the rebuild operation e rotational speed of the hard drives e availability of drive cache e The brand model and age of the drives e The amount of unused capacity on the drives e number of drives in the array for RAID 5 and RAID 6 with ADG Allow appr
44. ing the module 1 Besure the hard drive drawer is closed all the way 2 Release the I O blank handle 3 Push the I O blank handle down until it ejects the blank 4 Remove the blank E 5 Install the module into the enclosure Setup 21 6 Push the I O handle up Be sure the module is fully seated and the I O module handle is in the locked position Z CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To install the second I O module repeat the procedure Cabling the MDS600 After installing the MDS600 in a rack connect the cables and power cords to the rear panel Rear panel components on page 7 SAS cabling guidelines Observe the following guidelines e Only use supported 2 00 m 6 56 ft external mini SAS cables e Always be sure that the servers attached to the MDS600 are powered down before connecting SAS cables Cabling guidelines for HP rack and tower servers When directly attaching the MDS600 to HP rack or tower servers installing a secondary I O module in the hard drive drawer is not a valid configuration See the QuickSpecs on the HP website http www hp com go mds600 for additional special cabling guidelines Supported cables No SAS cables ship with the 5600 The only supported cable length tha
45. ion 11 Operations Important Safety Information Before installing this product read the Important Safety Information document provided Firmware update Before configuring and using the MDS600 be sure that the MDS600 and all other devices in the SAS fabric are running the latest compatible versions of firmware If the MDS600 is directly cabled to an HP Smart Array controller or HP StorageWorks Extreme Data Storage solution see Smart Components for ROM Flash on page 25 to update the MDS600 firmware offline Attach the MDS600 I O module or modules to the Smart Array controller and then use the Smart Component to update the MDS600 firmware If necessary repeat this step to attach and update remaining MDS600 modules to ensure all I O modules have been updated to the latest compatible MDS600 firmware If the 5600 is directly cabled to an HP 3Gb SAS Blade Switch go to the HP website http www hp com support to download the MDS600 firmware image and then use the active HP Virtual SAS Manager maintenance tab to update the MDS600 firmware offline Before beginning do the following Power off all server blades for the firmware flash operation to be presented in the maintenance tab e Be sure the Virtual SAS Manager switch software in all c Class interconnect bays is running version 2 2 4 0 or later If you are using a version earlier than 2 2 4 0 go to the HP website http www hp com support to update the switc
46. is device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone Regulatory compliance notices 35 e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 269 2000 e 1 281 514 3333 identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brovilleur du Canada Class B equipment This Class B digital apparatus meets all requireme
47. itations of the rack Site planning considerations Customer facility managers and system administrators must discuss site planning preparation and system installation before system delivery A common understanding of environmental requirements and how the systems will be delivered configured installed and maintained helps to create a suitable data center and aids the successful installation of the servers and related equipment It is important to plan the facility as a whole not design based on calculations of individual system or rack level requirements Too many interdependencies in a modern data center make such simple calculations unreliable Designs and plans must be made for the data center as a whole including all of its equipment with the realization that making one change in the data center environment can affect many other physical mechanical and environmental aspects of the facility Take into account the requirements of third party equipment and support equipment in the room Dense computing locations might have high power and cooling demands that could affect power and environmental constraints Be aware of rack positioning and airflow patterns Ensure that the raised floor space cooling equipment power supply equipment and generators and other support equipment meet the demands of all the servers and other mission critical equipment Installing the enclosure N WARNING The storage array with no drives installed weighs 7
48. lems see the HP ProLiant Servers Troubleshooting Guide Z CAUTION Sometimes a drive that has previously failed may seem to be operational after the system is power cycled or for a hot pluggable drive after the drive has been removed and reinserted However continued use of such marginal drives may eventually result in data loss Replace the marginal drive as soon as possible Effects of a hard drive failure When a hard drive fails all logical drives that are in the same array are affected Each logical drive in an array may be using a different fault tolerance method so each logical drive can be affected differently e RAID configurations cannot tolerate drive failure If any physical drive in the array fails all non faulttolerant RAID 0 logical drives in the same array will also fail e RAID 1 0 configurations can tolerate multiple drive failures as long as no failed drives are mirrored to one another with no spares assigned e RAID 5 configurations can tolerate one drive failure with no spares assigned e RAID 6 with ADG configurations can tolerate simultaneous failure of two drives with no spares assigned Compromised fault tolerance Troubleshooting 30 Z CAUTION When fault tolerance is compromised data loss can occur However it may be possible to recover the data For more information see Recovering from compromised fault tolerance on page 31 If more drives fail than the fault tolerance method can m
49. m and the OS are shut down in an orderly manner IMPORTANT If installing a hotplug device it is not necessary to power down the MDS600 To power down the MDS600 1 Power down the partner servers See the server documentation 2 Press and hold the Power On Standby button for approximately 4 seconds This action powers down both hard drive drawers Operations 13 Setup Space and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack e Leave minimum clearance of 63 5 cm 25 0 in in front of the rack e Leave minimum clearance of 76 2 cm 30 0 in behind the rack e leave a minimum clearance of 121 9 cm 48 0 in from the back of the rack to the back of another rack or row of racks The MDS600 draws in cool air through the front door and then expels warm air through the rear door Therefore the front and rear rack doors must be ventilated adequately to enable ambient room air to enter the cabinet and the rear door must be ventilated adequately to enable the warm air to escape from the cabinet Z CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When a vertical space in the rack is not populated by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blankin
50. mplish normal administrative tasks from any remote location using a web browser HP SIM provides device management capabilities that consolidate and integrate management data from HP and third party devices We IMPORTANT You must install and use HP SIM to benefit from the Pre Failure Warranty for processors SAS and SATA hard drives and memory modules For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website http www hp com go hpsim Management Agents Management Agents provide the information to enable fault performance and configuration management The agents allow easy manageability of the server through HP SIM software and third party SNMP management platforms Management Agents are installed with every SmartStart assisted installation or can be installed through the HP PSP The Systems Management homepage provides status and direct access to in depth subsystem information by accessing data reported through the Management Agents For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website http www hp com servers manage Diagnostic tools Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM HP
51. nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corres
52. nte al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se u
53. nts of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brovilleur du Canada European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e low Voltage Directive 2006 95 EC e Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product Regulatory compliance notices 36 non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW C For EU non hormonized telecommunications products If applicable 4 digit notified body number is inserted between CEO Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard Gm
54. nza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo s
55. o mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pega CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A peca com defeito deve ser enviada com a documentac o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informac es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite o site da HP http www hp com go selfrepair Technical support 47 HP CSR CSR HP HP HP HP
56. ot support SAS and SATA drives in the same logical volume a browser based utility with the following features e Runs as a local application or remote service e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Provides different operating modes enabling faster configuration or greater control over the configuration options e Remains available any time that the server is on e Displays on screen tips for individual steps of a configuration procedure For optimum performance the minimum display settings are 800 x 600 resolution and 256 colors Servers running Microsoft operating systems require Internet Explorer 5 5 with Service Pack 1 or later For Linux servers refer to the README TXT file for additional browser and support information For more information refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website http www hp com Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration e Setting the controller to be the
57. oximately 1 minute per gigabyte for the rebuild process to be completed System performance is affected during the rebuild and the system is unprotected against further drive failure until the rebuild has finished Therefore replace drives during periods of low activity when possible Z CAUTION If the Online LED of the replacement drive stops blinking and the amber Fault LED glows or if other drive LEDs in the array go out the replacement drive has failed and is producing unrecoverable disk errors Remove and replace the failed replacement drive When automatic data recovery has finished the Online LED of the replacement drive stops flashing and begins to glow steadily Troubleshooting 32 Failure of another drive during rebuild If a non correctable read error occurs on another physical drive in the array during the rebuild process the Online LED of the replacement drive stops blinking and the rebuild abnormally terminates If this situation occurs reboot the server The system may temporarily become operational long enough to allow recovery of unsaved data In any case locate the faulty drive replace it and restore data from backup Troubleshooting 33 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product
58. p www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement existe deux cat gories de pi ces Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut o non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks
59. paratie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier vur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http
60. ponding statement Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense This device complies with Part 15 of the FCC Rules Operation subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Regulatory compliance notices 34 e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 51
61. regulatory compliance identification numbers 34 regulatory compliance notices 34 37 remote support and analysis tools 26 replacing hard drives 31 required information 42 requirements electrical grounding 15 requirements power 15 requirements temperature 14 S safety considerations 16 SAS hard drive 18 SAS hard drive LEDs 10 SATA hard drive 18 SATA hard drive LEDs 10 series number 34 site planning considerations 16 Smart Components for Remote ROM Flash 25 software 24 space requirements 14 specifications 41 static electricity 40 storage array specifications 41 support 26 42 system configuration settings 24 system keeping current 27 Systems Insight Manager 25 T technical support 42 telephone numbers 42 temperature requirements 14 third party racks 16 troubleshooting 11 28 U Ukraine notice 39 utilities 24 V Vietnam compliance marking notice 39 warnings 16 Index 52
62. rtner for on site service if configured and available in your country The software is available in two variants e Insight Remote Support Standard This software supports server and storage devices and is optimized for environments with 1 50 servers Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform e Insight Remote Support Advanced This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com go insightremotesupport To download the software go to Software Depot http www software hp com Select Insight Remote Support from the menu on the right Configuration and utilities 26 Keeping the system current Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Care Pack HP Care Pack Services offer upgr
63. s are fully seated e The system might have e Flash the controller firmware experienced a short e Contact an authorized service provider for e The controller firmware might be assistance corrupted e The system power block might need to be replaced 7 segment display status codes and actions When the GSI LED is amber activate the associated drawer UID button to view any GSI error codes on the rear display The two UID buttons are used to select which drawer is displayed The display cycles a drawer pointer points left and points right followed by one or more GSI error codes Status code 1 SES overall warning General internal component warning No specific action General troubleshooting required May be seen with status codes 2 3 and 4 2 Temperature sensor Check for thermal issues within the MDS600 drawer for example extremely hot warning drives air blockages or high ambient lab temperature 3 System Fan Replace any fan with an amber LED If none of the fans have an amber LED replace Warning one fan wait 30 seconds and observe the GSI LED AC power cycle the MDS600 If the GSI LED remains illuminated replace another fan If the GSI LED remains illuminated replace the MDS600 drawer 4 Power Supply Verify that if a power supply does not have a green LED illuminated that it is correctly Warning cabled to a power source This warning can also be caused by a failed power supply from either side of t
64. s powered off 1 SES overall warning 2 Temperature sensor warning 3 System fan warning 4 Power supply warning 5 Host GSI enabled Pic upgrade needed 7 Power supply Pic upgrade needed 8 CPLD upgrade needed 9 Standby heartbeat failure Remote I O module heartbeat failure Blue UID LED is enabled from the UID button Blue flashing System is in hard drive locate mode or an enclosure firmware update is in progress Off UID LED is disabled If the GSI is amber the system needs service Activate the associated drawer UID button to view any GSI error codes on the rear display Component identification 9 Device bay ID numbers SAS and SATA hard drive LEDs Hem Description Fault UID LED amber blue Online LED green Component identification 10 SAS and SATA hard drive LED combinations Online activity Fault UID LED Interpretation LED green amber blue On off or flashing Alternating amber and blue The drive has failed or a predictive failure alert has been received for this drive it also has been selected by a management application On off or flashing Steadily blue The drive is operating normally and it has been selected by a management application Amber flashing regularly 1 Hz A predictive failure alert has been received for this drive
65. supply available Be sure that the power supply is undamaged e The power supply might not be and is fully seated inserted properly it might have a Be sure that all pins on the connectors and damaged connector or it might components are straight have failed Contact an authorized service provider for assistance Fan LED is off e The fan might not be inserted Be sure that the fan is undamaged and is fully properly it might have a seated damaged connector or it might Be sure that all pins on the connectors and have failed components are straight Contact an authorized service provider for assistance Troubleshooting 28 Issue Possible reasons Possible solutions I O LED is amber e The I O module might not be Be sure that the I O module is undamaged and inserted properly it might have a is fully seated damaged connector or it might Be sure that all pins on the connectors and have failed components are straight Contact an authorized service provider for assistance System power LED The Power On Standby button e Press the Power On Standby button and hold is off was not pressed firmly or held for approximately 3 seconds long enough Be sure that the power supply is undamaged e The power supply might not be and is fully seated inserted properly it might have a Be sure that all pins on the connectors and damaged connector or it might components are straight have failed sure that all component
66. t can be used the 2 00 6 56 ft mini SAS cable Setup 22 For complete list of supported cables see the QuickSpecs on the HP website http www hp com go mds 00 Power cords The power cord should be approved for use in your country The power cord must be rated for the product and for the voltage and current marked on the electrical ratings label of the product The voltage and current rating for the cord should be greater than the voltage and current rating marked on the product In addition the diameter of the wire must be a minimum of 1 00 mm or 18 AWG your maximum length may be up to 3 66 m 12 ft A WARNING reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment e Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the storage system To connect AC power cords 1 Connect the power cords to the power supplies 2 Connect the power cords to the AC power source Setup 23 Configuration and utilities Configuration tools Array Configuration Utility NOTE ACU does n
67. tilice para dicho servicio Technical support 45 Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar zodat het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als v HP verzoekt deze onderdelen voor te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor re

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