Customer Spotlight: Cessna Service Center and Mobile Service Unit
Contents
1. EAA fy Citation III VI VII 650 Initial OSHKOSH WI July 27 August 2 2009 Citation Excel S60XL XLS Initial J Citation Excel S60XL XLS Update PGA CHAMPIONSHIP ELLIOTT AVIATION CHASKA MN Citation V Ultra Encore 560 Initial Citation Mustane 510 Initial August 8 10 2009 B 510 CitationJet CJ1 CJ2 525 525A Initial JY gt N CitationJet 3 525B Initial July 6 17 CitationJet 3 525B POT August 3 7 Yd BE SURE TO Caravan 280 Note 2 Week Course August 17 28 Caravan 208 Update August 31 September 4 GET THESE mn WORLD S LEADING AVIATION TRAINING COMPAN ONTO YOUR CALENDAR 2 r 4 THANKS for taking time to read our publication We appreciate your reader ship and will do our best to continue to present you with the latest Citation related news products amp happenings throughout the year seee page m seeresseeseesseereeeeesceeseeseeeeesseeseeseeeeeeseeseeseeeeeeseeeeesseeseeseeeees WWW CESSNASUPPORT COM sss GO TEAM LUU KUUL gt L Aircraft are made to fly not sit waiting for help So when you call the Citation GO Team We re on our way to wherever you are to quickly diagnose and service your Citation and get you back on your mission where you belong Of course you don t have to wait for an Just one call dispatches the team to answer any maintenance bell you ring and to take care of a full range of Citation se2. It does separate the good airplanes from and music saving them added weight as the pack and distinguishes them from the Younger says they shrink the footprint of their entertain same model sitting right next to them ment systems Plus passengers and crew N same model sitting right next to them Younger says don t have to lug around satchels of CDs and DVDs Owners are opting to breathe new life into Of Cessna s nine company owned loca the interiors because they have realized tions the Wichita Citation Service Center Even though Cessna is getting ready for that they might have their aircraft a year performs the most interior refurbishments a rush in interior work interior crews and or two longer than anticipated or because because of its large size and access to a full hangar space can be limited I would they are just ready for a fresher cabin range of interior products from the Cessna encourage any Citation customer that is plant Cessna also has expansive interior thinking of redoing an interior to sched Earth Tones and Neutral Colors capabilities at its service centers in Orlan ule the work now before we get busier as Many Citation operators give their interi do and San Antonio Other Citation Service the economy rebounds and more owners ors a new look with a bit of a different col Centers are quickly getting additional inte begin improving their airplane for resale or selecting earth tones and neutral colo
3. i rve a Surpass l core P Tormance a pot flight ssna rae e Center and Mobile Service 3 VAY aye Gal TOR i clicio uide Customer Service Serve Support Surpass A Textron Company gt new and improved CITATION CENTERS READY FOR UPSWING IN 0A INTERIOR WORK oe D CORRECTION MUSTANG SYNTHETIC VISION TECHNOLOGY INFO UPDATED 7 WILLIAMS INTERNATIONAL ISSUES QUICK REFERENCE GUIDE e R UPDATE SHORTER SCREWS COMPLY WITH h e canine race tecnnical INFO Q HONEYWELL RELEASES NEW AIRCRAFT a DATABASE ACDB FILES 4 RESETTING A RUD STBY SYS FAIL MESSAGE AFTER ENGINE START D DEADLINE LOOMS FOR CITATION V AND ULTRA OPERATORS TO COMPLY WITH AD FOR AOA SYSTEMS e G HONEYWELL MOVING AWAY FROM DISKETTE DELIVERY SERVICE O 6 P amp WC ISSUES SB amp CSPN FOR IGNITION SYSTEM CHANGES e 9 PLAYBACK OPERATING TIP PROVIDED FOR GMA 1347D AUDIO PANELS In every ISSUE 2 3 CUSTOMER SPOTLIGHT i 10 ASK THE EXPERT eeeoeeeeeaeeeeeaoeeeeeeeoeeeeoeoeeeeeeeeeoeeeeeeeeeeeaeoeeeaeaeeeeeaeeeeeeeoeeeeoeoeeeaeaeeeeeaoeeeeeeeoeeeeaeeeeaeeeeeeoeeeeeeeoeeeeeeeeeaeeeeeoeeoeeeeaeeeee i eeeeeeeeseaeneeeaeaeoeeeeaeneeeeaoeeeeeeaeeeeaeeeeeeaeeeeeaeeeeeeaeeeeaeaeeeeeaeeeeeaeeeeeeaeeeeaeaeeeeaeaeeeeeaeeeeeeaeeeeaeeeeeeaeeeeeaoeeeeeaeaeeeeaeeeeeeeee ee E eeeoeeeeeeeeeeeaeeeeeaeeeeeeeeeeeeeeeeaeeeeeaeeeeeeeeeeeeeeeeaeeeeeaeeeeeeeeeeeeeeeeeeeeeaeeeeeaeeee7eeee7eeeeeee eee eeeoeeeeenenen
4. Team CJ 316 517 3336 Office ABBarnard cessna textron com l _ UO lt Z fa gt l RRR OOOO OOO OOOOH OOOOH HOH HHHHHH OHHH HO HHH HO HHH HO HHH OHHH OHHH OHHH H OHHH HHH HHH OHHH HHH HH OHHH HORE E B OCOOOOOOOOOOOOOO OOOOH HHO OHHH OOOOH HHH HHOHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHH H HOHE RRR RRR OOOOH OOOC OOO OOOOH OOOOH OOOOH OOOOH OOOOH OOOOH HHO HH OHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHH OHHH OO RRR RRR RRR RRR RRR REE RRR RRR OCOOOOOOOOO OOOO OOOO C OOOO OOOOH OOOOH OOOOH OOOOH OHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHH HHO OT RRR RRR Team X reminds operators to be aware of these changes since technicians periodically have to upload the ACDB into the Flight Management System FMS when an IC 800 Integrated Computer is replaced The changes may also become apparent to a flight crew if an incorrect performance prediction is noted and the new Navigation Database disks are utilized Questions please contact Team X 1 888 622 4789 citationx cessna textron com ara page WD COSCO HOHSHSHOHSHSHSHHHSHSHHSHSHSHHSHSHHHSHHHHSHHOHHSHHHHSHHHSHSHSHHSHSHHHHHHHSHHOHHHSHHHSHSHHSHSHHOHHSHHOHHHOHHSHHOHHSHHOHHHHOHSHHHOHOHHSHOHHHHOHOHOHHSHHHOHLHSCOLOSEEO Playback Operating Tip Provided for EEE GMA 1347D Audio Panels PE een ee eee eer eee 510 ATA 23 70 A recent customer inquiry prompted Team Mustang to provide an operat ing tip for Garmin GMA 1347D Audio Panels An operator attempted to listen to pl
5. Stan Young quality materials that Cessna uses in their is an either or situation er Cessna expects that economic recovery new aircraft in the aircraft industry will begin with up Citation XL customers are upgrading to the grading existing aircraft and the Citation Already this year the Citation Service Cen XLS interiors basically updating the cabin Service Centers are ready ters are seeing a number of midlife renew amenities to a new factory standard interi als for aircraft models left a little ragged or And there has been heightened interest Even though the timing of a recovery can t inside from heavy use New interior soft in making existing Citation X cabins look be pinpointed Cessna s Pre Owned Cita goods and polishing wood fixtures and like they just rolled off the factory floor tion program is already creating an up trim can make a world of difference tick in interior refurbishments According One advantage of interior refurbishment to Younger having an all new interior is and redesign is that customers use the op a very clear way to make a used aircraft portunity to upgrade electronic intercon stand out from the many on the market to It does separate the good airplanes from nectivity options in addition to improving day and no one has sold more pre owned cabin aesthetics Many recent conversions Citations than Cessna Mal ole doiro Ke isalas take advantage of new technology as cus tomers seek iPod interfacing for videos
6. a follows IF RUDDER STANDBY PRESSURE lt 2200 OR gt 3200 PSI FLIGHT CONTROLS NOT REVERSIONARY 1 RUDDER STBY Circuit Breaker PULL 2 Land as soon as practical Procedure completed a IF PRESSURE IS NORMAL 1 EICAS Message RESET SG REV Switch SG1 allow tubes to reset resets FWC 2 SG REV Switch NORM allow tubes to reset FADEC Switches RESET SG REV Switch SG2 allow tubes to reset resets FWC 1 SG REV Switch NORM f FADEC Switches RESET NE nN D or ea ae aae F O n OO T i oa If the condition occurs over the course of a few flight legs or engine starts then troubleshooting procedures snould be performed Questions please contact Team X 1 888 622 4789 citatlonx cessna textron com RUD STBY SYS FAIL RUDDER STANDBY SYSTEM FAILURE a Wee We ty ia VOOL te Citation Service Center to open near you Where s our new Citation Service Center going to be Right where you are The Mobile Service Unit MSU is equipped with everything needed to perform small and medium scheduled maintenance It gives you the chance to update and maintain your Citation without burning fuel to get to a center and without a hotel room stay The heavy duty MSU is equipped with a hydraulic arm strong enough to easily lift an engine off of a Citation X Discover the Difference call a Citation Service Center Scheduler at 1 877 50 MSU4U 1 877 506 7848 fi emerson
7. an ATP and type ratings in Boeing 737 EMB 120 IA Jet Falcon DA200 and of course a C500 Operating out of Signature Flight Support at Houston Hobby both pi lots helm regular long distance Cita tion Encore flights Once a year Hud son makes the long trek to Reykjavik Iceland for business BV im ea sdr a o VA just got back from Costa Rica so we also go to Central America some And we go to the Bahamas quite a bit We go up to Evansville Ind and we go to New Orleans Hudson says One of my cousins lives in New Or leans so we go out of New Orleans up to Teterboro and New Bedford Mass We fly from New Bedford to Houston and Houston to New Bedford quite a bit so that s sort of the max range Hudson s business interests also take him to Oklahoma and throughout Texas Mobile Service Unit an Ally in Dis patchability Scheduled service on the Encore is performed year round at the Citation Service Center in San Antonio but in between an innovative ground based ally saves the time and expense of a maintenance flight from Houston to San Antonio the Citation Mobile Ser vice Unit that s often in Houston to work on their aircraft and those of other owners The Texas unit and its crew have most trips but up to four mechan The units and their crews perform all done jobs large and small on the En ics have been dispatched to meet Small to medium maintenance tasks core The Citat
8. 45C engines installed on Citation XLS aircraft were manufactured with post SB ignition hardware installed Operators are encouraged to contact Cessna Field Support Representatives or the P amp WC Customer First Centre for assis tance with the CSP and service bulletin compliance P amp WC Customer First Centre USA amp Canada 1 800 268 8000 International Access Code 8000 268 8000 Globally 1 450 647 2888 CFirst pwc ca sees page 6 TITTTELTLTTTELELETETTETETTTESETITETELETITELELITITTTELITITETELITTTEPE TITTLE RI TI a a a a a Williams International Issues Quick Reference Guide 525B ATA 73 30 Williams International has released a Quick Reference Guide to install a Quatech Adapter box and a laptop computer with the Engine Maintenance Terminal EMT Basic program This ref erence guide is for CJ3 aircraft that accomplished recommended SL525B 73 02 Transmittal of Williams International Service Bul letin FJ44 73 030R1 Engine and Fuel Control FADEC Software Upload of CP219 11 06 PHIL PANKRATZ Powerplants The Quick Reference Guide assists operators to save and clear a NICE FADEC faults logged into the FADEC system ppan kratz cessna textron com YOUR CONTACT EME Williams International Qu IC k Refe rence G u id F MT Saving and Clearing Bit Faults I IMPORTANT All FADEC data must be sent to FADEC williams int com per FAA requirements 1 Connect the Communication Cable Quatech Adapter b
9. NT Locate the file s and e mail to fadec williams int com 20 If you require assistance contact Williams International s Product Support by sending an e l 3 ort williams int com or by calling our Hotline at 1 800 859 3544 U S or 1 248 Ey Keep This Checklist Available For Future Use UPDATE SHORTER SCREWS COMPLY WITH SERVICE LETTERS ee 525A 525B ATA 20 10 In April Direct Approach published the article Shorter Screws Comply with Intent of Service Letters Team CJ recommends that operators install placards for the two AN525 832 screw locations in the baggage compartment ceiling 3 3 E Ee i ie S mA AN525 832R8 F J oo Fe A ak Ss hh e e Ber The placards will help technicians make sure that correct length screws are installed in these two locations 3 750 ATA 34 60 Honeywell released new ACDB files that are available on Naviga tion Database disks In the May 2009 cycle Citation X databases were replaced with new ones These new databases provide improved Step climb predictions by introducing a Residual Rate of Climb vari able The changes are as follows ACDB CX L2 FMS will indicate FMZ 5 1 or greater Affects 750 0001 thru 0158 and 0160 thru 0172 not incorporating SB750 71 10 ACDB CXIGW L2 FMS will indicate FMZ 5 1 or greater Affects 750 0160 thru 0172 incorporating SB750 71 10 and 750 0173 and On A BLAKE BARNARD
10. Service Center Serve Support Surpass eeoe e page BD COHOHCHOHSHSHSHHSHOHHHSHHSHHSHHSHHSHHSHHSHHSHHSHHSHHSHHSHHSHHSHHSHHSHHSHSHSHSHHSHHHHHHHHHSHHHHHHHHHHHHHHHHHSHHHOHHOHSHHSHHSHOHSHHCHOSCHHCOLOCHCOHCOCHCHOOCOCOELCOOCOEOOEEEL E eee page Deadline Looms for Citation V and Ultra Operators to Comply with AD for AOA Systems 560 ATA 34 20 Se On January 28 2009 the FAA Airworthiness Directive AD 2008 26 04 came into effect requiring Citation V and Ultra owner operators to comply with the Mandatory Alert Service Letter 560 34 34 or 560 34 35 Stall Warning System Calibra tion Adjustment and In Flight Test Procedures within six months Cessna released the two mandatory alert service letters in September 2007 The letters require a functional test of the AOA system including an in flight calibration to verify the system provides adequate stall warning margin Upon comple tion Cessna then requires submittal of the AOA system test data report Since the release of the alert service letters Citation Customer Services has observed a slow response by some owner operators to comply The AD termination date of July 28 2009 is rapidly approaching so we urge those who have not completed the mandatory alert service letters to schedule their aircraft as soon as possible Correction Mustang Synthetic Vision Technology Info Updated 510 ATA 34 60 So In the May issue of the Direct Approach Cessna announced the Cit
11. Service Center Team Mustang Li ididliiiddiddlliliddiididiiiililsidddddiiddilddss 316 517 0577 Office CDWorrell cessna textron com l _ UO lt a Z oO UW fa gt l HH ome Q iirinn rnnnnnnnennonogggggggnnnnnnnnnnnnnnnnnnnnngngggggg S MuIIEIEIENnuentaeenentieneietnttecs gt ASKTHEEXPERT o gt EXPERTS FROM THE CESSNA SUPPORT TEAM SHARE ADVICE AND SHED LIGHT On the Bravo we had an ENG ANTI ICE annunciator illuminate It went to a flashing condition after pushing the MASTER CAUTION reset What does this indicate Answer gt The older Model 500 and 550 Engine Anti ice systems were difficult to trou bleshoot because of the numerous in puts to the annunciator Cessna added help in troubleshooting the system on the Bravo The following are the condi tions for a steady or flashing ENG ANTI ICE annunciator 1 Flashing of the ENG ANTI ICE annun ciator after pressing the MASTER CAU TION reset indicates an in board wing rowr Ey ask the experts The Direct Approach is published monthly by the Cessna Citation Service Organization ask the experts at asktheexpert cessna textron com Our experts will do their best to provide answers to your questions Even if your ques leading edge over temp condition a This indicates that an over temp condition was sensed by the wing inboard leading edge overheat switches S91 left or S106 right 2 A continuously illumin
12. ated ENG ANTI ICE annunciator after press ing the MASTER CAUTION reset in dicates an under temp condition This indicates one of the following conditions has been detected a Wing inboard leading edge under temp sensed by the low temp switches S105 left or SRoo2 right b Wing inboard leading edge heating element low cur rent sensed by PCB NToo1 left or NToo2 right In this condition the tion is not posted in the publication you will receive an e mailed answer S oooe Om EHHIEEIIEEIEEEEIEEEIESEIESEEESEIEESIEESEEUSLUUSEUuseeusetuseeseeusseuusuusuusuuscgusctusstuastuastuatuisttiss annunciator will only illuminate dur ing heating and will cycle with the respective ammeter indication c Engine inlet under temp sensed by bleed air low temp switch es S95 left or S94 right d Fan stator valve failure to openassensed by the integral switch in the respective stator valve Ye eeeoeeeeeeaeeeeeaeeeeeaeaeeeeaeeeeeeeeeeeaeeeeeeeeeeeeeeeeaeeeeeaeeeeeeeeeeeeeeeeaeeeeeaeeeeeeaeeeeeeeeeaeaeeeeeaeeeeeaeeeeeaeeeeeaeaeee7e7eeeeeeeee eee E eeeoeeeeeeoeeeeaeeeeeeeoeeeeoeeeeeeaeeeeaeeeeeeeeeeeoeeeeeeaeeeeaeeeeeeeeeeeaoeeeeeeaeeeeaeeeeeaeeeeeeaeeeeeeaeeeeaeeeeeaeeeeeeoeeeeeeaeeeeoeeeaeeneeoeeee Oi eeeeeeeeneaneeeeaeoeneeeeoeeeeaoeoeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeaeeeeeaoeeeeeaeeeeeaeeeeeeaeeeeaeaeeeeeeaeeeeeeaeeeeoaoeeeeeaoee7e7ee7eee7eeee7ee ee eee eee EEE eeeoeeeeeeeoeeseeeeeoeeeoeeeeeeeoeeeeeseeeeeeeeeoeeeeeeeeeeeeeeeeeeeeeeeee
13. ation Mustang was approved for Garmin Synthetic Vision Technol ogy Team Mustang wishes to make our custom ers aware that this announcement was regret tably released prematurely Garmin synthetic vision technology is not yet certified by the European Aviation Safety Agen cy EASA The timeline for system approval in European airspace is uncertain at this time Thearticlealso mentioned increased situational awareness through the pathway in the sky win dows which uses on screen virtual 3 D tunnels YOUR CONTACT for enroute navigation At this time Cessna En gineering and the Federal Aviation Administra tion FAA will not certify the pathways as they are depicted An upcoming software upgrade which is expected the first quarter of 2010 Should make this feature operational One final item to avoid confusion Synthetic Vision Technology SVT is the name that was chosen by Cessna Garmin currently calls its product Synthetic Vision System SVS m ee WWW CESSNASUPPORT COM cess BON PURGANAN Team Legacy 316 517 1047 Office Bpurganan cessna textron com YOUR CONTACT CHRIS WORRELL Liddle Team Mustang 316 517 0577 Office cdworrell cessna textron com 750 ATA 34 60 Honeywell released a new Media Pricing Bulletin to inform The document also offers a 2 500 trade in credit for DL 800 operators with the Honeywell Navigation Database that sup and DL goo through the end of 2009 when purcha
14. ayback of ATC radio transmissions by pressing the audio panel PLAY button a a several times without success Later the same operator tried the same opera El INEWI tion on a similar system in a Cessna Model 182 and the function worked i Citation Engine Program The reason for the confusion is that the Citation Mustang has an audio system that switches ON with the REC button This is different from other G1000 instal VLE o ALLS lations installed on Cessna aircraft that start recording automatically AF 3 To hear playback on the audio panels in the Citation Mustang press the REC button first to enable the system Press the PLAY button next and the playback i CITATION SERVICE CENTER 7 function will then operate for up to 2 5 minutes of recorded COM receiver au TAKES THE OUCH OUT OF ENGINE dio OVERHAUL AND REPAIR ULLLj ididsiiddiiiiiiiiilisidiliiddliis Citation Service Centers have teamed up with authorized Pratt amp Whitney repair and overhaul company Dallas Airmotive to create a one of a kind program available only to Citation owners with JT15D engines It s called EngiNEWity This new service program guarantees estimates eliminates surprises exceeds overhaul standards for vibration and temperature and works to get your Citation back in the air where it belongs LLL ddddddddddddddddddddddddddddddddddddddddddd d a TO LEARN MORE CALL 1 888 9 OVERHAUL 968 3742 CHRIS WORRELL FP f
15. dson s real estate and oil and gas operation Hudson has more than 4 300 flight hours and an ATP He s owned Bo nanzas Barons and King Airs before moving up to the Citation business jet His father also was an avid avia tor and his mother was supportive of her husband s enthusiasm for flight Those feelings were passed along to Joe Oh just love to fly just think it s a wonderful method for getting your mind off of whatever else is going on It provides me a chance to really concentrate and work on something without being distracted Hudson Says Family Flying The Citation is used primarily for business The Encore is owned by our family my aunt me and my cous SEE poe Q w HISEEIEEEIEEEIEEEIISEEIESEIESEIESLIESIESSIEESEUULUUSEUusetuseeuseeuseeusseuuseuusetuseeusctusctusgeuastuastuusttiss ins They all use it m the only owner that pilots it But David Johnson flies the others around a lot and he flies with me sometimes Johnson also has the passion He learned to fly as a 17 year old kid at Houston s Hobby Airport and has compiled 9 000 hours through the years Before he returned to his love of flying fulltime about 15 years ago he had his own design build firm in Houston for 10 years and before that served as a marketing executive for several engineering and construction firms Flying is what should have been do ing all along It s what was born to do he says Johnson has
16. eeneneoeeeneenee ee i eeeeeeeeeeeeeoeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeoneeee e eeee ec eeeeoeeeeeeceaeaeeaeoeaeeeeaeeeaseseeaeoeoeeeeoeeoeeeeeeeaeeeeaeoeaeeaoeaeoeaeooeaeeod i eooo o ecoeo0o _ eeees eeeees Message a a eects erssictsssereccesec es zq x4 fy Program Spotlight gt Citation Centers Ready for Upswing in Interior Work The Cessna Citation Service Centers are The trend today Younger says includes Sofas and iPods gearing up for an anticipated surge in air installation of new soft goods leather up Inthe past few months Cessna has noticed craft interior refurbishment work as confi holstery carpeting panels and sidewalls a trend toward installation of side facing dence in the economy returns in pre owned aircraft so that they have the sofas in C aircraft to accommodate pas same look and feel as new aircraft Current senger preferences In the CJ3 in particular We believe there is a pent up demand for activity also includes partial refurbs such customers can opt for an interchangeable aircraft interior work and as consumer as new carpet or new lower sidewalls The lowboy cabinet and convertible side fac sentiment improves from the recent shock Citation Service Centers enjoy the advan ing seating adding flexibility for various the dollars will be there says Cessna Vice tage of having direct access to the same trip requirements In Cj and C 2 aircraft it President of Service Facilities
17. ion team even kept the workload demanded by one or and inspections as well as meeting the Winds Away Citation from being more planes The specially designed avionics needs Among the only ar grounded Pilots Hudson and John units can do nearly everything a fully eas where they have limitations are son share an appreciation for the Ci equipped brick and mortar service sheet metal repair ground hydraulic tation service they get center can systems paint and interiors One Mobile Service Unit tech thathas Johnson and Hudson were recently done avionics and also airframe and engine things for us is a guy named pleased to learn that a Mobile Unit would be stationed in Houston Butch Wik he s been outstanding One Mobile Service Unit tech that has Whether the maintenance was ma Johnson says jor or minor they have been pleased done avionics and also airframe and en with their experiences We had a CHIP light come on for an engine and of course that s really a gine things for us is a guy named Butch Wik They ve done an outstanding job no go item So Butch pulled the filter he s been outstanding Johnson says Johnson says found the chip put the filter back in oiled it up ran it and we were able Providing Peace of Mind to make a trip the next day That re Resolving Issues ally bailed us out of what really could Being grounded is the worst main have been an AOG problem Each Mobile Se
18. oeeseeeeeeseeeeseeeeoseeeeoeeoseeeeeeeseeeeeeeeeeeeeeeseeeeeeseee es eeee 8 ee O eesoeeoeaeeceoeocoeaceceoeoeooeoeeoeoeoeoececeoeoeooeoeoeoeoeececoeoeooeoeceecuoeooeocoeouec ae uoeocoeoueouaeoeoeoeoeeeeoeoeeeeoeoeeaeoeoeeeeeeoeeeaeoeooeoeeeaeoeoeeaeoeeeeeeoeeeoeouoeoeoe eee eeaeeoeoeeeeeoeeeeaooaeouaeeeoaeuae ee ee et eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeeeeee eee eee eeeoeeeeeeeeeeaoeoeeeeaeeeeeeoeeeeeaeeeeeeeeeeeeeeeeoeeeeeaeeeeeaeeeeeeeoeeeeoeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeeeeeeeoeeeeeaeeeeeoeeeeeeeeeee ei eeeoeeeeeeeneeaeaeoeoeoeeeeoeeeeoeoeeeeaeeeeeaeaeeeeeeeeeeaeeeeeaeeeeeeaeeeeeeoeeeeoeeeeeaeeeeeeeeeeeeeeeeaeeoeeeaeeeeeeoeeeeaeeeeeeaoeeeeee7e7e7eeeeeee eee eee ei eeeoeeeeeeeeaeneaeoeoeeeeeeeeeaeeeeeeeeeeeoeeeeeeeeeeaeeeeeaeeeeeeaoeeeeeeeeeeaeeeeaeeeeeeaeeeeeaeaeeeeeaeeeeaeaeeeeeeeeeeeeeeeeaoeeaeaeaeeee7eneeeeeeeeeeee E gt events CALENDAR FlightSafety gt gt gt HERE S EVERYTHING YOU SHOULD BE IN international THE KNOW ABOUT YY EAA WWW FLIGHTSAFETY COM OSHKOSH WI July 27 August 2 2009 CONTACT US AT i 1 800 491 9796 OURS 16 22 2 0 23757270 2nd Quarter 2009 Maintenance Training gt msu CALENDAR canis Citation X 750 Adv T S August 3 7 TM gt gt gt OUR MSU WILL BE AT THE FOLLOWING EVENTS FOR YOUR MAINTENANCE NEEDS Citation Sovereign 680 Initial July 20 31 Citation Sovereign 680 OMP July 13 17
19. ox and laptop computer to Aircraft Refer to FJ44 Line Maintenance Manual 73 26 01 Write Save Data to from the FADEC or Access the EMT User s Guide by clicking the HELP button on the main screen of the EMT program Turn Aircraft Power On See AFM Start the EMT software by clicking the 88 icon on your computer s desktop Wait for the EMT software to establish connection with the FADEC units as indicated by a Communication Status of idle at the bottom of the program window Select the Save FADEC Data button on the upper right hand area of the screen When the Save FADEC Data Complete window appears click OK Select the Faults and Engine Parameters button Select the View Clear and Save Faults choice Select Begin Maintenance Perform maintenance I A W the appropriate engine Line Maintenance Manual or contact Williams International 1 Select Finish Maintenance 2 Select the fault s to be cleared 3 Select Continue 4 Select the appropriate action taken to resolve the fault s then click OK 15 Select Return to Main Screen 2 3 4 5 6 Y 8 9 O 1 6 Select the Exit button on the lower right hand corner of the screen 7 The program will ask if you are sure you want to exit the WI_EMT select Yes 8 A window will appear which provides the location for the file s saved make note of this location 19 IMPORTA
20. rs rior capacity as the company gears up for or for their own use Younger says That that are better for resale in a year or two an anticipated surge in work way they also get out ahead of the compe They go for as neutral a palette as possible tition if they decide to sell or they simply but still very classy Younger says Citation All the service centers are creating rela get to enjoy an all new or refurbished inte Service Center managers have noticed a tionships with wood vendors and right rior if they don t trendaway from gold plating as owner op now we re working on an initiative to ship erators switch to the more contemporary wood interior d cor to Wichita for refinish brushed nickel look even against dark ma ing by current vendors for return and rein hogany wood fixtures because both have Stallation by the centers says Younger enough gray tones to work well together Be PE AM E esc ces etc cere cece cet eto ss cso seuss cece esreseec cues a c0s 2 2003 vg Joe Hudson Owner of Winds Away eg David Johnson gt Chief Pilot and Director of Maintenance Cessna Service Center and Mobile Service Unit Provide Houston Company Encore Performance mem joe Hudson and David Johnson his chief pilot and director of main tenance both have thousands of hours of flight experience Together they put about 300 hours a year on the nearly 2 year old Citation Encore operated by Winds Away 07 Hu
21. rvice What does all this cost It s simple pre determined labor rates plus travel and lodging for the GO Team Not much when you compare the sum total cost you ll avoid Fuel charges for example along with lodging meals and time away from business 1 888 85 SERVICE 1 888 857 3784 ee If CESS Ta z Service Center e oe m p Beepee A Textron Company
22. rvice Unit has a 28 tenance issue that owners or pilots foot boom that can lift 6 000 pounds face but smaller problems can be a Well Equipped Ready to Roll Stout enough to hoist the Rolls Royce challenge especially if they forcea The Texas based Mobile Service Unit AE3007 engines of a Citation X The Special trip to the shop went into service in 2007 and it was trucks feature rear mounted lifts a only the first Mobile Service Units hydraulic mule for cycling landing There are countless little things that are now stationed in California Ari gear a ground power unit lift jacks Butch and his crew have fixed for Zona and the East Coast and a compressor Two sets of me us Johnson says A lot of times we ll chanics hand tools are aboard as come back off a trip and there ll be Each unit carries a team of fully are laptop computers that can access an issue something simple maybe qualified Citation mechanics to the parts and maintenance manuals The just a seat won t recline And those customer s aircraft no matter the units don t carry all parts they re guys will be here PII pull up here in location Two A amp Ps are aboard on shipped overnight as needed but the morning and Mr Hudson will be the trucks stock the same rotables leaving on a trip that afternoon And and consumables as the service cen they re able to make the repair in be ters tween the trips instead of us having to relocate
23. sing anew port of the diskette delivery service will end in Dec 2010 DL 950 Honeywell encourages operators to change to aweb download Questions please contact for database delivery Customers can still download the data base and then make diskettes to load the information with the Honeywell Customer Help Desk DL 900 data loader The USB memory device shipping service US amp Canada Toll Free 1 800 601 3099 will still be available for operators to download the database International 1 602 365 3099 using internet access International Toll Free for Land Lines 00800 601 30999 www honeywell com eo me eee P amp WC Issues SB amp CSPN for gt eeeeosde 8 E E E E E E ES ae ee Oe E lenition System Changes H eeeee eooo eo 550 560 560XL ATA 74 20 Pratt amp Whitney Canada P amp WC released Service Bulletin No SBPW500 72 30340R2 Replacement of Igniters and Ignition Cables that affects all Citation Bravo Encore Encore and Excel aircraft The bulletin introduces a new igniter cable and igniter with an improved configuration for reduced arcing at the connection In addition the igniter tip is redesigned for better durability In support of the service bulletin P amp WC has also issued Commercial Support Program Notification CSPN No 1003145 to as sist operators to comply with the bulletin Operators should refer to the attached P amp WC CSPN No 1003145 for cost considerations Note All PW5
24. the airplane over to San Antonio which is more expensive and not very efficient NN tA ANA gt h LAN AN h N A N h R h R z N LAN h A Q A N b h AAU N gt AAA eooo ae gt coooooooooooooo0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 RESETTING A RUD STBY SYS FAIL MESSAGE AFTER ENGINE START 750 ATA 27 20 The Rudder Standby System on the Citation X is inhibited until the engines are Started Occasionally flignt crew or maintenance personnel will report an amber RUD STBY SYS FAIL message on the Engine Indication Crew Alerting System EICAS after engine start even though the system is indicating normal hydraulic pres Sure If the system pressure is normal there are generally two triggers that will cause the EICAS message says Mike Jacobson Team X e The rudder standby system pump has a run time of more than 15 seconds e The rudder standby system pump has a run time of less than 0 5 of a second The probable cause is a slight delay in the initiation of the hydraulic pump when the throttle was moved out of the CUT OFF position The fault warning computer senses the hydraulic pump operated in a manner outside of the usual 0 5 second run time requirement causing the EICAS message to appear The Airplane Flight Manual AFM procedure for resetting this message in Section Ill Operating Procedures Amber CAS Messages is
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