Quick Guide (HG100RE_100GB)
Contents
1. Residential Gateway Quick Installation Guide Benefits and Features Your HG100RE residential gateway offers the following outstanding benefits and features gt v v v v v Compliant with DOCSIS and Euro DOCSIS 1 x 2 0 3 0 along with Euro Packet Cable 1 0 1 5 standard to deliver high end performance and reliability Selectable Concurrent dual band wireless connectivity for both 2 4GHz and 5GHz designed in compliance with 802 11a b g n standards Two line embedded digital voice adapter for VolP telephony service Four Gigabit Ethernet ports to provide wired connectivity Extended class features such as caller ID call waiting 3 way call voice message and fax service etc Automatic software updates by your service provider User configurable parental control menu to block access to undesirable Internet sites Safety and Regulatory Information This HUMAX residential gateway user guide contains important safety recycling warranty and license information If you would like more details about how your residential gateway works refer to the user manual You can download the user manual at http www humaxdigital com gateway Safety instructions Please read these instructions before using your residential gateway We do not want you to get hurt or your residential gateway to get damaged Do not use your residential gateway near water Keep your residential gateway dry If you need to clean it do not use a wet towel Wipe the r2. There is no RF signal Off The network access is disabled Green On LAN links up at 10 100Mbps Sees Yellow On LAN links up at 1OOOMbps Blinking Data traffic occurs Off LAN is disconnected Green On WLAN is enabled a on Green Blinking Data traffic occurs Off WLAN is disconnected Green On WLAN is enabled on 2 4GHz band e Green Blinking Data traffic occurs Off WLAN is disconnected Green On WLAN is enabled on 5GHz band e o Green Blinking Data traffic occurs Off WLAN is disconnected Green On Telephone 1 is enabled TELI Green Blinking Telephone 1 is initialized or in use Off Telephone 1 is disconnected Green On Telephone 2 is disabled TELZ Green Blinking Telephone 2 is initialized or in use Off Telephone 2 is disconnected Rear Panel Note The image may differ from the actual product Power oe 12V 2A Coaxial cable port L Power switch button Ethernet port Phone port Power supply Item Description RESET Keep pressing the reset button for 7 seconds to return to the factory settings TELI TELZ Connect telephones to use VolP service Connect Ethernet ports to connect local PCs Ethernet port Up to four PCs are available Cable Connect a coaxial cable to use cable TV service Power Connect the AC power adaptor from the power connector to the wall outlet DC SW Turn the residential gateway on or off Note e The reset button is for maintenance purposes only Do not
3. a wall using two screws Mount the residential gateway vertically 1 Make sure that the wall is flat dry and sturdy and the mounting location is free of obstructions on all sides Place page 12 of this guide on the wall and penetrate the wall through the screw holes Drive the screws into the wall leaving their heads 3 mm clear of the wall surface Locate the residential gateway over the screw heads and gently push onto the wall and pull down to lock in place 11 HUMAX i J 3 OU M S WW O97 J A GUIDE HG100RE 200GB 20007 00353
4. an connect up to four PCs directly to the residential gateway If you use an Ethernet switch or HUB more than 200 PCs are available Note You may need to check with your service provider in order to connect multiple PCs Connecting the Phone Connect the telephone cable directly from the telephone to the residential gateway You can connect up to two telephones Note e tis recommended to check with your service provider to use telephone service e You can connect telephone fax machine answering machine caller ID box etc Connecting the Network After connecting your networking devices you need to connect the residential gateway to the network using either a coaxial cable or an Ethernet cable Using a coaxial cable Connect a coaxial cable from the wall outlet to the residential gateway Note If you have already connected the coaxial cables as described in Connecting the TV the network connection is completed Using an Ethernet cable Connect an Ethernet cable from the router to the residential gateway Powering On 1 Connect the AC power adaptor from the power connector to the wall outlet 2 Make sure that the ON OFF switch at the rear of the residential gateway is switched to ON 3 If the power successfully turns on a green LED at the front panel turns on Note Use only the AC power adaptor provided in this product Using other adaptors may damage the product Wall Mounting You can mount the residential gateway on
5. ark 0678 C 06780 The Declaration of conformity made under Directive 1999 5 EC and is available for viewing at the following location in the EU community htto www humaxdigital com global support rg html Wireless equipment use information 1 In France Authorization for outdoor usage is limited to Channels 1 7 2 400 2 454 GHz 2 In Italy For outdoor usage a general authorization is required from the national spectrum authorities 3 In Latvia For outdoor usage an authorization is required from the Electronic Communications Office 4 5GHz Radio Local Area Networks RLANs Band only indoor use 5 This equipment may be operated in all European Union member countries and Turkey Notice for Customers This telecommunication equipment conforms to NTC technical requirement Residential gateway limited warranty HUMAX RG warrants the residential gateway against defects in materials and workmanship under normal use Limited Warranty This Limited Warranty is only valid and enforceable in cities where HUMAX RG makes its services available This Limited Warranty will not apply if you acquire your residential gateway from a party other than HUMAX gateway This Limited Warranty only applies to hardware components HUMAX RG does not provide any warranty for damage caused by normal wear and tear accidents misuse including failure to follow product documentation neglect disassembly alterations and external causes such as
6. azards The residential gateway packaging may include plastic bags and tie wraps Please dispose of these properly and keep them out of reach of children as they could present a choking hazard Keep the residential gateway its cords and its accessories out of the reach of small children HUMAX clean and green We care about your residential gateway your service your home your cable hood and the container for all these things planet Earth Our sustainability commitments are available at HUMAX green If your residential gateway needs to be replaced or returned to HUMAX please do not dispose of your residential gateway in the trash Please contact HUMAX gateway for details about how to return it for proper disposal Licenses This item incorporates copy protection technology that is protected by U S patents and other intellectual property rights of Rovi Corporation Reverse engineering and disassembly are prohibited EU regulatory conformance Hereby HUMAX Co Ltd declares that this HG100RE is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The product carries the CE mark and the Notified Body code 0678 applied onto it The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of Directive 1999 5 EC has been followed with the involvement of the following Notified Body EMCCERT DR RASEK GMBH Boelwiese 5 91320 EBERMANSTADT Germany identification m
7. but not limited to extreme thermal or environmental conditions This Limited Warranty does not guarantee that use of the residential gateway will be uninterrupted or error free Exclusive remedy for residential gateway If a defect arises with the residential gateway at any time while you are still a Subscriber to HUMAX RG services we will in our sole discretion and to the extent permitted by law either repair the defective device using new or refurbished parts or replace the defective device with a new or refurbished device with functionality at least equivalent to the defective residential gateway If HUMAX RG repairs or replaces any residential gateway the repaired or replaced device will continue to be warranted for the remaining time of the original warranty period All returned parts for which you have received a replacement will become the property of HUMAX gateway To make a warranty claim please contact HUMAX RG support In order to qualify for the remedies above you must provide your name contact information subscriber information and the serial number of the residential gateway about which you have questions to receive support The limited warranty written above is the only express warranty HUMAX RG provides for the residential gateway and the above remedies are your only remedies To the maximum extent permitted by applicable law HUMAX RG expressly disclaims all other warranties and conditions of any kind whether statutory or impl
8. esidential gateway with a clean and dry cloth Never use cleaning fluid or similar chemicals Do not spray cleaners directly on the residential gateway or use forced air to remove dust Do not place your residential gateway near any heat sources such as hot appliances like heaters and radiators other electronics like computers and stereos or inside your fireplace Your residential gateway is cool and you should help it to that way Do not cover the residential gateway or block the airflow to the residential gateway with any other objects Keep the residential gateway away from excessive heat and humidity and keep the residential gateway free from vibration and dust The residential gateway is for indoor use only Please do not try to use it outside Do not try to open modify or repair your residential gateway This could cause electric shock or injury to you Any customer modification not expressly approved by HUMAX voids your authority to operate the equipment and will void your residential gateway warranty If you think something is wrong with your residential gateway please contact HUMAX RG support Only plug in cables and accessories specified and as directed by HUMAX gateway Protect your residential gateway s power cord by allowing it to loosely rest between the residential gateway and the power outlet Do not stretch it or compress it between objects If your residential gateway gets wet its power cord appears damaged or it is
9. extension or addition to this Limited Warranty If any term of this Limited Warranty is held to be illegal or unenforceable the remaining terms of this Limited Warranty will remain in full force and effect This warranty gives you specific legal rights and you may have other rights which vary from State to State Accessing the WEB UI The default IP address of the CMRG is 192 168 1 1 or 192 168 100 1 To access the configuration web pages you must do the following 1 Obtain an IP address from the built in DHCP server for the PC you are using to connect the CMRG 2 Start your web browser application Internet Explorer Chrome Mozilla etc 3 Enter http 192 168 1 1 or http 192 168 100 1 for the URL At this point the PC should present an authentication window similar to this one Enter admin in the Username and enter password in the Password field Note that the password is case sensitive admin password is factory default value Login HUMAX Login Please enter us2mame and password to login Username Password Accessories Quick Installation Guide HG1OORE 01 HG100RE 02 Quick Installation Guide AC power adaptor Ethernet Cable External Antenna selectively provided selectively provided Note e Accessories may vary according to area e lf the accessories are incorrect missing or damaged contact your local distributer Keep the carton including the original packing materials
10. generally not behaving properly please contact HUMAX RG support The residential gateway does have an ON OFF switch If you want to turn it off use it Handle your residential gateway with care Do not drop or shake your residential gateway It is expected that your residential gateway will get warm but it needs ventilation to continue to function properly Do not block the vents It is important that the residential gateway is placed on an unobstructed solid surface Do not place the residential gateway on a soft surface such as a carpeted floor which may block the airflow This residential gateway was qualified under test conditions that included the use of the supplied cables between systems components To ensure regulatory and safety compliance use only the provided power and interface cables and install them properly Postpone installation until there is no risk of thunderstorm or lightning activity in the area Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning For added protection unplug the residential gateway from the wall outlet and disconnect the cables to avoid damage to this residential gateway due to lightning and power surges Upon completion of any service or repairs to this residential gateway ask the service technician to perform safety checks to determine that the residential gateway is in safe operating condition Choking h
11. ied regarding the residential gateway except that any implied warranties of merchantability fitness for a particular purpose and non infringement are limited in duration to two years Some States do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you You expressly understand and agree that to the maximum extent permitted by applicable law HUMAX RG and its subsidiaries and affiliates collectively HUMAX parties shall not be liable to you under any theory of liability whether contract tort including negligence or otherwise for any indirect incidental special consequential or exemplary damages that may be incurred by you in connection with the residential gateway or these terms including any loss of data whether or not a HUMAX party or its representatives have been advised of or should have been aware of the possibility of any such losses arising You expressly understand and agree that to the maximum extent permitted by applicable law the HUMAX parties total liability in connection with the residential gateway or the limited warranty above will not exceed the replacement value of the residential gateway Some States do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you No employee or representative of HUMAX RG or its affiliates or any third party is authorized to make any modification
12. in case you need to return the product for repair Front Panel Note The image may differ from the actual product Press the WPS button to activate the wireless protected setup HG100RE 01 0 Ce I 1 2 3 4 Q g Dual selectable Power DS US Online Ethernet Wireless TEL1 TEL 2 Sn pze e aaa a a e aae Tr r LC HG100RE 02 amp Cc B g 1 2 3 4 S gv R Dual concurrent Power DS US Online Ethernet 2 4G 5G TEL1 TEL2 E E E E E E E E E E E E E E E After the residential gateway is successfully registered on the network the LEDs illuminate continuously to indicate that the residential gateway is active and fully operational LED Operation Green On The power is on Power Red On The power is low Off The power is off Green On The downstream signal channel is locked The downstream scanning is in progress Green Blinking The software update over the air is in progress DS Note US blinks green at the same time Yellow On The downstream bonding channel is locked Off The cable downstream is disconnected Green On The upstream signal channel is ranged Green Blinking The upstream ranging is in progress US The software update over the air is in progress Yellow On The upstream bonding channel is ranged Off The cable upstream is disconnected Green On The network access is enabled Online Red Blinking
13. use unless instructed to do so by your service provider Doing so may cause you to lose any cable modem settings you have selected Connections Your residential gateway supports both Internet and telephone services at the same time This section describes how to connect your residential gateway to match your networking devices and to gain optimum performance Warning e Connect all devices before you plug any power cords into the wall outlet Always turn off the residential gateway and network devices before you connect or disconnect any cables e Hazardous electrical voltages can exist on the telephone ports on the residential gateway and can be present on any connected wiring including Ethernet wiring telephone wiring and coaxial cable Note If you encounter any problems setting up your residential gateway please contact your local retailer or HUMAX customer service TV 0 Coaxial cable oao Cable Splitter Coaxial cable Coaxial cable AC power adapter Ethernet cable Connecting the TV 1 Use a coaxial cable to connect your TV to a cable splitter Separate purchase required 2 Use another coaxial cable to connect the residential gateway to the cable splitter 3 Use the other coaxial cable to connect the cable splitter to the cable outlet Connecting the PCs Use Ethernet cables to connect your PCs to the residential gateway You c
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