KeyCarbon™ USB - Phone Recorder
Contents
1. Here are some good password choices tabthett ddfrhome and ddghurdd A password should be a consecutive set of characters that would never be typed except by someone who knew the password 4 The password must consist of the letters A Z 5 Passwords are not case sensitive 6 The KeyCarbon will prompt you to enter the password and then re enter the password 7 If the password is forgotten or lost the device must be returned to the factory for a reformat It is recommended that the password be written down in the event that it is forgotten 8 The password has a maximum length of 17 characters 9 The number of combinations for the password is 26 or 1 133 827 315 385 150 725 554 176 It is virtually impossible that anyone else could guess your password given that it takes at least a second to try each password 6 Diagnostics Displays diagnostics information about the device including the percentage of the device used encryption status date time for Forensic units and more 10 Page KeyCarbon USB Users Guide v3 00 7 Firmware Upgrade Mode Used to upgrade the firmware in the device Firmware upgrades can add additional features such as encryption of the data inside the device and a larger memory size To download the KeyCarbon Windows Toolkit utility used to upgrade the firmware inside the device browse to http www KeyCarbon cony firmware kcu30x See chapte2. 2 Partial Memory Download When you select the Partial Memory Download option the KeyCarbon will first ask which point in the log to begin sending from It will then begin sending the memory contents to the screen 3 Erase Memory quick When you select the Erase Memory quick option the KeyCarbon will perform a quick erase of the log contents Note that unlike the menu option Erase Memory thorough it would still be possible in theory to recover the contents of the memory with a flash chip reader 4 Erase Memory thorough When you select the Erase Memory thorough option each sector in the flash is overwritten multiple times This option is useful if it becomes absolutely necessary to delete the contents of the log with no possibility of retrieval 5 Modify Password The default password set at the factory is phxlog It is highly recommended that the password be changed from the default setting There are a couple of points about the password that are very important Page 9 KeyCarbon USB Users Guide v3 00 Review and understand this section before you change the password 1 Select a unique password 2 Do not use a password or subset of a password that you are using elsewhere on your system 3 The password should not be a string of characters that would be typed in normal usage Examples of poor password choices would include father avenue or your pet s name
3. http www KeyCarbon cony firmware kcu30x O Quit When you are finished with all KeyCarbon activities be sure to choose the Quit option from the menu 6 Firmware Upgrade The KeyCarbon USB is completely firmware upgradeable See figure 4 below See http www KeyCarbon cony firmware kcu30x _ for instructions and the Windows utility to perform the firmware upgrade If you experience any compatibility problems with your KeyCarbon email support kKeyCarbon com Most problems can be resolved within 1 5 business days 12 Page KeyCarbon USB Users Guide v3 00 GUI Firmware Upgrade for KEYPhantom c 2005 DesignREM Ltd firmware toolkit licensed from www microchipC com KeyPhantom The upgrade is being applied to your device now Do not unplug the USB cable or power off the device until complete Writing data Figure 5 KeyCarbon USB Firmware Upgrade Utility Page 13 KeyCarbon USB Users Guide v3 00 USER AGREEMENT This Agreement is between DesignREM Inc DesignREM and you the user or installer of the KeyCarbon keystroke recording device the Device Your installation or use of the Device indicates your consent to all of the terms of this Agreement If you do not agree to any term of this Agreement do not install the Device Return the bag unopened to the place of purchase for full refund PERMISSIBLE USES The Device was designed and is to be used
4. KeyCarbon USB Users Guide v3 00 KeyCarbon USB USB Keyloggers This page is intentionally left blank Users Guide Page KeyCarbon USB Users Guide v3 00 KeyCarbon USB Users Guide v3 00 Website For Frequently Asked Questions Troubleshooting or more general information feel free to visit the manufacturers website at http www KeyCarbon con Werranty Claims Please do not return devices to the place of purchase In the event that a device is defective please browse to http www KeyCarbon com warranty Instructions are provided for repair replacement of a defective device All warranty claims must be submitted in the original anti static bag with identification sticker in place Warranty claims which are due to a forgotten password will be charged a 40 fee for resetting the device to its factory default password Please note that as the contents of the flash is encrypted resetting the password will erase the contents of the log Terms of Use All users must agree to the terms described in the Use Agreement located at the end of this guide before using this device If you do not agree to the terms described DO NOT USE THE DEVICE Trademarks Wordpad is a trademark of Microsoft Corporation Microsoft Windows is a registered trademark of Microsoft Corporation KeyCarbon is a trademark of BitForensics 2 Page 1 Overview The KeyCarbon USB device records USB keystr
5. PLIERS OR RESELLERS BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING WITHOUT LIMITATION DAMAGES FOR VIOLATION OF THE RIGHT TO PRIVACY VIOLATION OF WIRETAPPING STATUTES LOSS OF GOODWILL WORK STOPPAGE COMPUTER FAILURE OR MALFUNCTION OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES IN NO EVENT WILL DesignREM BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE EVEN IF DesignREM SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY THIRD PARTY EXPORT CONTROLS You may not export or re export the Device or the Program i into or to a national or resident of Cuba Iraq Libya Sudan North Korea Iran Syria or any other country to which the U S has embargoed goods or ii Page 17 KeyCarbon USB Users Guide v3 00 to anyone on the U S Treasury Department s list of Specially Designated Nationals or the U S Commerce Department s Table of Denial Orders GOVERNING LAW This Agreement shall be governed in all respects by the laws of New Zealand except for conflict of laws provisions The parties agree that for any dispute controversy or claim arising out of or in connection with this Agreement venue and personal jurisdiction shall be in a court with competent jurisdiction located in New Zealand SEVERABILITY The provisions of this Agreement will be deemed severable and the invalidity or unenforceabilit
6. arbon cony software kcu30x The KeyCarbon USB Rapid Downloader is compatible with Windows 2000 XP Vista This utility is highly recommended the log downloads very quickly compared to the traditional method of scrolling keystrokes into an editor there are more features such as log filtering and firmware upgrading 5 sample kpr KeyPhantom USB Rapid Downloader File Edit Processing Optiorgs l Configure Password Note Running out of log me Import KEvPhentom US Logi Note Upgrade to a Corpor Erase KEYPhantom USB Log Note Or consider purchas Synchronize Forensic Clock to Computer Clock Upgrade Firmware pwr 2006 04 25 12 03 Wists 2006 04 25 11 42 gt elcome to the KEYPhantom USB Rapid Downloader Select the Pro clearly Doesnt thas lt ts 2006 04 25 11 43 gt is look better lt ESC gt lt F1 gt lt F2 gt lt F3 gt lt F4 gt lt F5 gt lt F6 gt lt F7 gt lt F8 gt lt F9 gt lt F10 gt lt F11 gt lt F12 gt I DAS BAY _ 123 lt RShift Tab gt QWERTYUIOP lt Tab gt quwertyuiop ASDFGHJKL asdfghjkl VBNM lt gt 7 vhom f Import the log from a KE Phantom USB NUM Figure 2 KeyCarbon USB Rapid Downloader utility Page 5 KeyCarbon USB Users Guide v3 00 4 sample kpr KEYPhantom USB Rapid Downloader File Edit Processing view Tools Help tae m vbo gt Arabic 101 Note Rur Note Ups Manage Keyboard Layouts Note Or J A
7. copy of the purchase receipt or other evidence of the purchase date to Allen Concepts Inc 1900 W Chandler Blvd Suite 15 264 Chandler AZ 85224 Include your name address and telephone number Allen Concepts Inc on behalf of DesignREM will repair or replace the device and return it to you If the device is working properly and the password stored inside the Device does not match the password provided on the Warranty Form you will be charged 40 for resetting the password The Device will be returned to you along with the new password and an empty log FORGOTTEN PASSWORD 16 Page KeyCarbon USB Users Guide v3 00 If you have forgotten your password send the Device to ACI 1900 W Chandler Blvd Suite 15 264 Chandler AZ 85224 Include your name address and telephone number ACI will reset your password and charge you 40 for this service The Device will be returned to you along with the new password Users should be aware that resetting the password also clears the log INDEMNIFICATION You agree to defend indemnify save and hold DesignREM harmless from any and all claims demands liabilities costs or expenses including direct indirect incidental or consequential damages and reasonable attorney s fees resulting from the Device including loss of business or profit LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY WHETHER TORT CONTRACT OR OTHERWISE SHALL DesignREM OR ITS SUP
8. ese KNOWN LIMITATIONS The current version of the Windows XP Rapid Downloader v2 1 1 may suffer from the following limitation on some older machines The first time the program is run and the USB driver is freshly enumerated the program may fail to detect the KeyCarbon USB device In this case close the utility and restart The utility will work from this point onwards 5 Retrieving the log using a text editor Open any word processor or any text editing program For Windows it is recommended that you use Microsoft Wordpad Wordpad comes with all versions of Windows Wordpad can be launched by selecting Start Run then typing Wordpad into the text entry box Wordpad is also available by selecting Start Programs Accessories Wordpad For Mac OS For DOS edit is recommended This is available in the DOS directory 1 Type phxlog into Wordpad This is the default password that is set at the factory If you make an error typing in the password sequence start typing the password from the beginning again Do not press any keys after the password Do not press the enter key after the password 2 You should now see the menu appear on the screen see Figure 3 on the next page 3 In order to view the contents of the memory press the 1 key At this point the memory contents will be displayed on the screen 4 After you have finished viewing the contents of the memory you may
9. he keyboard cable still attached See figure 1 below Page 3 KeyCarbon USB Users Guide v3 00 gt Before gt Plugin After DESP Figure 1 Installation Diagram 3 Retrieving Log The log of keystrokes can be retrieved from the KeyCarbon using either the Text Editor or the Windows Utility method as shown in table 1 Log Download Windows Utility Method of Download log using a Download log using a downloading Windows utility the standard text editor log KeyCarbon USB Windows Toolkit Operating Windows Windows all system 2000 XP Vista versions Linux all versions DOS BeOS OS 2 Mac OS all versions DOS Solaris Advantages Recommended for Recommended for Windows users log is non Windows downloaded very machines works in quickly log can be any text editor filtered multi language Works on any PC with layouts can be changed a text editor log is comprehensive See chapter 4 See chapter 5 Table 1 Methods for retrieving log of keystrokes from the KeyCarbon USB 4 Page KeyCarbon USB Users Guide v3 00 4 Retrieving log using a Windows utility The log of keystrokes can be downloaded using a Windows utility namely the KeyCarbon USB Rapid Downloader See the screenshot in figure 2 below The latest version of the KeyCarbon USB Rapid Downloader is available from http www KeyC
10. nically stored in the Device to aid company and law enforcement officials in the investigation of any unauthorized or illegal acts that may be committed with the Device You agree to permit DesignREM to assist these officials by providing serial number and sales information as necessary in the course of the investigation DesignREM may request the assistance of its distributors and customers in providing information relating to the serial numbers of such Device s and you agree to cooperate with such requests LICENSE The Device contains software and firmware instructions the Program on the internal microcontroller The Device and Program are protected by copyright and other intellectual property laws DesignREM hereby grants you the right to a use the Program for the Permissible Uses in the United States for as long as you own the Device b view copy print and distribute copies of the information provided by the Device provided 1 the information is used for informational purposes only and 2 any copy of the information or portion thereof includes the following copyright notice c 2000 2006 DesignREM Inc All Rights Reserved This license is limited to the rights above Therefore you are expressly prohibited from taking any other action with the Device including but not limited to a modify reverse engineer de compile or disassemble the Device or the Program b make any attempts to defeat the code protecti
11. okes from any PC or Macintosh computer from the moment the computer is powered on It is compatible with any operating system running on a PC or Macintosh including Windows 95 98 98SE 2000 XP Vista Linux BeOS DOS or OS 2 Mac OS and Mac OS X This guide covers the following devices available from www KeyCarbon com e KeyCarbon USB Home 512KB Product code KCU301 e KeyCarbon USB Corporate 1024KB Product code KCU302 e KeyCarbon USB Corporate SE 1568KB Product code KCU303 e KeyCarbon USB Forensic 2048K date time stamps Product code KKCU305 KeyCarbon USB Home Mini 512KB Product code KCU401B for black case KCU401W for white case e KeyCarbon USB Corporate Mini 1568KB Product code KCU403B for black case KCU403W for white case e KeyCarbon USB Forensic Mini 2048KB date time stamping Product code KCU405B for black case KCU405W for white case Note that all products in the KeyCarbon USB range have virtually identical electronics and operate in a virtually identical manner regardless of the casing style 2 Installation Installation of the KeyCarbon USB is very simple the device is inserted inline between the USB keyboard and the PC 1 Unplug the USB keyboard cable from the back of the computer 2 Plug the USB keyboard into the KeyCarbon 3 Plug the KeyCarbon USB cable into the back of the computer with t
12. on which is in place on the internal microcontroller c make any attempts to read or copy the Program d attempt to open the casing around the Device Page 15 KeyCarbon USB Users Guide v3 00 e rent lease lend or sublicense the Device to others f transfer your rights to another unless the recipient agrees to the terms of the Agreement LIMITED WARRANTY DesignREM warrants that the Device if provided by DesignREM is free from defects in material and workmanship and for ninety 30 days from the date of original purchase of the Device provided the Device was not subject to accident abuse or improper use THIS IS A LIMITED WARRANTY AND ALL OTHER WARRANTIES ARE EXPRESSLY DISCLAIMED INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE NON INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE DesignREM S SOLE LIABILITY FOR ANY BREACH OF THIS WARRANTY SHALL BE IN DesignREM S SOLE DISCRETION i TO REPAIR OR REPLACE YOUR DEVICE DesignREM will honor this warranty only if you inform DesignREM of your problem with the Device during the applicable warranty period and promptly provide evidence of the date the Device was originally purchased This warranty is void if you violate the terms of this Agreement To invoke the warranty complete the warranty form found in the back of the Operating Guide or at www KeyCarbon com Send the completed warranty form the defective device and a
13. r 6 for more information 8 Options Language The language that the menu is displayed can be changed If you wish to support for additional languages to the device such as French German J apanese or Arabic email support kKeyCarbon com 8 Options Date Time This section is applicable to the KeyCarbon USB Forensic model KP USB 305 only Use this menu to alter the date and time for the time stamping of the log The date time stamps in the log are inserted every 60 seconds The date time in the unit is automatically set whenever a firmware upgrade takes place The date time in the unit can be synchronized with the PC clock using the KeyCarbon USB Rapid Downloader Use the menu Tools Synchronize Forensic Clock to Computer Clock see chapter 4 9 Speed Page 11 KeyCarbon USB Users Guide v3 00 Certain older computers will not work properly if the menu is generated at extremely high speed If the menu exhibits the occasional incorrect character use the Speed menu option to slow the menu operation down Most modern computers will easily handle menu generation at the fastest speed If you are using a Macintosh the fastest menu speed you can use is setting 5 If you have Windows XP the KeyCarbon USB Rapid Downloader Utility is recommended This Windows utility downloads the log at 100x the speed of this editor based method See chapter 4 for more details or browse to
14. rabic 102 Select or remove keyboard layouts below Albanian H Arabic 101 Arabic 102 pwr 200670 Arabic 102 AZERTY Armenian Eastern Armenian Western Azeri Cyrillic Azeri Latin Zt Belarusian Select the Pif Belgian Comma he neyt line Belgian Period the next line Belgian French Bengali Doesa lt BS gt Bengali Inscript Bosnian lt LCtri LSh Bulgarian Bulgarian Latin Canadian French Canadian French Legacy Canadian Multilingual Standard Cennbinn Figure 3 KeyCarbon USB Rapid Downloader languages Once the log has been downloaded it can be displayed in a variety of keyboard layouts including Albanian Arabic Armenian Azeri Belarusian Belgian Bengali Bosnian Bulgarian Canadian French Croatian Czech Danish Divehi Phonetic Divehi Typewriter Dutch Estonian Faeroese Farsi Finnish French Gaelic Georgian German Greek Gujarati Hebrew Hindi Hungarian Hungarian 101 key Icelandic Irish Italian Kannada Kazakh Latin American Latvian Lithuanian Malayalam Maltese Maori Marathi Mongolian Cyrillic Norwegian Polish Portuguese Punjabi Romanian Russian Sami Extended Finland Sweden Sami Extended Norway Serbian Slovak Slovenian Spanish Swiss French Swiss German Syriac Tamil Tatar Telugu Thai Turkish Ukrainian United Kingdom 6 Page KeyCarbon USB Users Guide v3 00 United States Dvorak United States International US and Vietnam
15. solely for parents to monitor what their children are doing on the computer and for businesses to monitor what their employees are doing on the computer the Permissible Uses IMPERMISSIBLE USES The Device may not be used to violate the privacy rights of others or to access or intercept electronic communications in violation of wiretap statutes or to violate company regulations Impermissible Uses Impermissible Uses include but are not limited to the following acts retrieval of credit card information passwords personal and or medical information confidential and or proprietary information or trade secrets Privacy and wiretapping laws change from time to time and vary from state to state It is your responsibility to ensure that you are in compliance with federal state and local laws MUST POST NOTICE of MONITORING If anyone other than you will be using the computer on which the Device is installed you agree to post a notice visible to each user of the computer to the effect that i activities on this system may be monitored and recorded and ii that anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals possible evidence of unauthorized or criminal activity such evidence may be provided to company or law enforcement officials SERIAL NUMBER FOR INVESTIGATING ILLEGAL ACTS 14 Page KeyCarbon USB Users Guide v3 00 A unique serial number may be electro
16. wish to erase the contents of the memory This is Page 7 KeyCarbon USB Users Guide v3 00 done by pressing the 3 key The menu will be re displayed when the memory has been fully erased 5 After you have erased the contents of the memory press any key to exit the menu The KeyCarbon will display Record mode on the screen to indicate that you have exited the menu Any key other than the numbers O to 9 will also exit the menu You have now learned most of the things that you will need to know in order to use the KeyCarbon Read on to learn about the other options Ei Document WordPad File Edit View Insert Format Help phxlag Press c for compatibility mode KEY Phantom tm USB Corporate SE 1568KB Firmware v2 1 0 1315 www kKeyphantom com ROOT MENU 1 Full memory download 2 Partial mernory download 3 Erase memory quick 4 Erase memory thorough 5 Modify password 6 Diagnostics 7 Firmware upgrade mode 8 Options 9 Speed 0 Quit Select Figure 4 KeyCarbon USB menu 8 Page KeyCarbon USB Users Guide v3 00 The following menu options are available from the KeyCarbon USB device 1 Full Memory Download When you select the Full Memory Download option the KeyCarbon will begin sending the memory contents to the screen When the entire memory has been displayed the menu will be sent to the screen Pressing any key will abort the download process
17. y of any provision will not affect the validity or enforceability of another provision hereof ENTIRE AGREEMENT This Agreement constitutes the entire agreement and understanding between the parties and may be amended only by a writing executed by both parties All Materials are the property of DesignREM Ltd Copyright 2004 2007 DesignREM Ltd All Rights Reserved 18 Page
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