Komplete 9 Setup Guide English
Contents
1. Try connecting to the internet again Make sure that your computer is connected to the internet Use a proxy server to connect to the internet Continue without connecting to the internet Offline Please note You will have to transfer an Activation Request File to a computer with internet KT IR u access The internet connection screen of Service Center 1 Start Service Center If no internet connection is detected you will be redirected to the Internet connection screen pictured above 2 In the Continue without connection to the internet area at the bottom of the screen click Offline You will be forwarded to the Activate screen KOMPLETE 9 Setup Guide 32 Product Activation with Service Center Activating Your Product Offline Create the Activation Request File A Activate My Update Q Overview You have to complete three steps to do an Offline Activation Create Activation Request File Enter serial numbers and save the Activation Request File to a portable storage device e g an USB stick Transfer File to Internet Computer Take the Activation Request File to a computer with internet access and open it on that computer This will load the Native Instruments Registration web page Open Activation Return File Copy the Activation Return File returned by the Native Instruments web server to a portable storage device and open it on the computer that you want to activate the pro2. Macintosh HD Package Name Introduction gt amp Applications gt U Content v Shared gt M Plug In Types Users License Destination Select E Macintosh HD 8 Installation Type Installation Summary Space Required 84 87 GB Remaining 55 17 GB GoBack Continue Select a target volume or folder from the list or click Other to navigate to a volume or folder of your choice After you have customized the installation as desired click Continue and then follow the on screen instructions KOMPLETE 9 Setup Guide 15 Installation Installing on Mac OS X 2 2 4 Complete the Installation eoo Install Komplete 9 The installation was completed successfully Introduction License Please start Service Center for product activation Destination Select now 8 Installation Type 8 Installation Summary NI The final screen of the installation program On the last screen of the installation program click Close to complete the installation Please activate your product using Service Center now as explained in chapter 13 Prod uct Activation with Service Center of this Setup Guide 2 3 Installing on Windows By default a Native Instruments folder including a number of subfolders will be created dur ing installation C Program Files Native Instruments We strongly recommend keeping this installation path K
3. KOMPLETE 9 The information in this document is subject to change without notice and does not represent a commitment on the part of Native Instruments GmbH The software described by this docu ment is subject to a License Agreement and may not be copied to other media No part of this publication may be copied reproduced or otherwise transmitted or recorded for any purpose without prior written permission by Native Instruments GmbH hereinafter referred to as Native Instruments Native Instruments NI and associated logos are registered trademarks of Native Instru ments GmbH Mac Mac OS GarageBand Logic iTunes and iPod are registered trademarks of Apple Inc registered in the U S and other countries Windows 7 Windows 8 and DirectSound are registered trademarks of Microsoft Corporation in the United States and or other countries All other trade marks are the property of their respective owners and use of them does not im ply any affiliation with or endorsement by them Document authored by Native Instruments GmbH Software version 9 0 03 2013 Special thanks to the Beta Test Team who were invaluable not just in tracking down bugs but in making this a better product Disclaimer Contact Germany Native Instruments GmbH Schlesische Str 29 30 D 10997 Berlin Germany www native instruments de USA Native Instruments North America Inc 6725 Sunset Boulevard 5th Floor Los Angeles CA
4. Other Documentation and Support Resources Updates 6 4 Updates Whenever you encounter problems it is recommended that you first download and install any available software updates Updates are released regularly to fix known problems and to con stantly improve the software The version number of your software is displayed in the About di alog for any Native Instruments application This dialog can be opened by clicking on the NI logo in the upper right corner of the user interface Alternatively you can find the version num bers of all installed Native Instruments applications when showing the details for an applica tion within the Overview page of the Service Center Updates are available on the Update page in Service Center or on our website under http www native instruments com updates KOMPLETE 9 Setup Guide 48 Troubleshooting and FAQ Installation Disc Is Not Working 1 Troubleshooting and FAQ This chapter contains some of the most frequently asked questions and answers along with ref erences to Knowledge Base articles for additional details In order to find an article please vis it the Native Instruments website navigate to the Knowledge Base in the Support section and enter the article number in the search field 1 1 Installation Disc Is Not Working If an installation disc is not working as expected try resolving the issue by ejecting and rein serting the disc If the disc still is not working eject it and check
5. 90028 USA www native instruments com Japan Native Instruments KK YO Building 3F Jingumae 6 7 15 Shibuya ku Tokyo 150 0001 Japan www native instruments co p ND NATIVE INSTRUMENTS Native Instruments GmbH 2013 All rights reserved Table of Contents Table of Contents 1 Welcome to KOMPLETE 9 en se ea 1 1 1 What is Included in the BOX nnnnnnnnennnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnennennnnnnnnnnnnnnnn nn 7 1 2 Products Included in KOMPLETE 9 c ccsssccssescssessssessssessescsssscesessssessssssneseateacassacansanessseeseseseas 7 1 2 1 Stand alone Applications and Plug ins nn 7 1 2 2 ETC PIUE NS een en 8 1 2 3 Instruments Powered by KONTAKT nennen 8 1 2 4 Effects Powered by GUITAR RIG n nennen 9 1 2 5 Instruments and Effects Powered by REAKTOR nnnenenn 9 1 3 Setup OVErVi EW era 9 2 Eo 2 A ceaveneasccacn vedensabecusaeceeseas 11 2 1 Read Before Installing riren A 11 2 2 Installing on Mac OS X nnnnnnnnnenennnennnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnn 11 2 2 1 Start the Installation Program nnnnnnnnennnnnennennn 12 2 2 2 Select the Components to listallasi ossiani 12 2 2 3 Set the Install Locations for Content 14 2 2 4 Complete the Installation nnnnnnnnnnnnnnnnnnnenennnnn 16 2 3 Installing On Windows 222228 ER IR ER EIRIEnR 16 2 3 1 Start the Installation Program nnnnnnnnnnn
6. Instruments We strongly recommend keeping this installation path KOMPLETE 9 Setup Guide 11 Installation Installing on Mac OS X 2 2 1 Start the Installation Program 1 Insert the DVD labeled KOMPLETE 9 Installation Disc into your DVD drive 2 Once the KOMPLETE 9 installation DVD icon appears on your Mac OS X desktop double click it to reveal the content of the DVD 3 Locate the KOMPLETE 9 Installer Mac mpkg file on the DVD and double click it in order to start the installation procedure 4 Follow the on screen instructions 2 2 2 Select the Components to Install The components available for installation appear grouped under the themes Applications Con tent and Plug In Types Click the triangles to expand the individual lists eoo Install Komplete 9 Custom Install on Macintosh HD Package Name Location Action Introduction Y Applications I Native Instr Absynth 5 Install SES amp Battery 4 Install Destination Select M ems Install Installation Type amp Guitar Rig 5 Install amp Kontakt 5 Install Installation W Massive Install Summary amp Reaktor 5 Install amp Solid Bus Comp FX Install amp Solid Dynamics FX Install amp Solid EQ FX Install NED Space Required 84 87 GB Remaining 55 17 GB GoBack Continue The components selection screen of the installation program The components listed under Content are only useful if their related applicati
7. KOMPLETE 9 Setup Guide 29 Product Activation with Service Center Updating Your Product 3 2 3 Open Your Download Folder and Install Updates Open Download Folder Updates have been downloaded to C downloads Do you want to open this folder now No Q Yes N Service Center confirming all updates were downloaded and offering to open the download folder After all files have been downloaded successfully you will be asked to open the download fold er Click Yes to open the download folder gt After the download folder has opened you can quit Service Center by clicking Exit KOMPLETE 9 Setup Guide 30 Product Activation with Service Center Updating Your Product 3 2 4 Install Updates 1 Launch the first installer file from the download folder 2 Follow the instructions of the Installation Wizard 3 Proceed until you have installed all updates 3 3 Activating Your Product Offline If the computer you want to use Native Instruments products on is permanently not connected to the internet you can activate the products utilizing the Offline activation procedure Note that you will need a second computer that is connected to the internet KOMPLETE 9 Setup Guide 31 Product Activation with Service Center Activating Your Product Offline 3 3 1 Start the Offline Activation Internet connection Service Center was unable to establish an internet connection How do you wish to proceed
8. and MIDI Settings dialog you can specify which audio device the application should use for playback and adjust global playback parameters The dialog pro vides the following options Driver With this drop down menu you can select which of your operating system s device driver architectures the application should use The following is a list of common audio driver formats and their characteristics Core Audio Only audio driver format for Mac OS X Fast performance o ASIO Recommended audio driver format for Windows Designed for real time audio applications and fast performance This type of driver is typically installed with profes sional grade audio interfaces KOMPLETE 9 Setup Guide 40 Stand alone Operation Optimizing Latency o WASAPI Current Windows audio driver standard format for Windows 7 and Win dows 8 Performance depends on audio hardware and driver quality which ranges from fast to poor Device This menu lists all connected audio interfaces that match the driver architecture chosen above Select the audio interface that you d like to use for playback here On Win dows the ASIO Config button opens the control panel of the selected audio interface This button is not present on Mac OS X Sample Rate This drop down menu allows you to set the global playback sample rate at which the application will operate Common values are 44100 Hz for music and 48000 Hz for film production Latency Disp
9. for updates will start automatically If updates for any of the activated products are available the button in the bottom right corner of the screen reads Update To download the updates click the Update button and proceed with section 13 2 Updating Your Product If no updates are available the button in the bottom right corner of the screen reads Exit You can click it to close Service Center KOMPLETE 9 Setup Guide 27 Product Activation with Service Center Updating Your Product 3 2 Updating Your Product 3 2 1 Select Updates 2010 09 01 179 09 MB Download folder C downloads LO Doyglona The product update screen of Service Center 1 In Service Center click the Update tab to view a list of available updates 2 Select the updates you want to download by checking the checkboxes on the left We rec ommend downloading all preselected updates 3 Click Download The download will start KOMPLETE 9 Setup Guide 28 Product Activation with Service Center Updating Your Product 3 2 2 Download the Updates The selected files are currently being downloaded This may take a while 2901791 m x D Download folder C downloads GT Total progress 45 The product update in progress Depending on the file size and the speed of your internet connection downloading the files may take a while We strongly recommend that you always install the latest updates
10. the desired path by hand if the correct path is not detected auto matically see section 12 3 4 Define an Installation Path for VST Plug ins for more info To find out more about the VST plug ins path and the handling of VST plug ins under 64 bit versions of Windows look for the following article in the Native Instruments Knowledge Base http www native instruments com knowledge questions 764 KOMPLETE 9 Setup Guide 50 Troubleshooting and FAQ The Plug in Does Not Appear in My Sequencer 1 6 The Plug in Does Not Appear in My Sequencer If a plug in does not appear in your host re run the installer as described in chapter 12 Instal lation of this Setup Guide and make sure the appropriate plug in is selected for installation The specific steps necessary for loading virtual instruments or effect plug ins vary between se quencers Please refer to the documentation for your host application for instructions on how to load virtual instruments or effect plug ins Some of the Instruments and Effects included in KOMPLETE 9 need to be loaded within other Native Instruments plug ins For details see section 11 2 3 Instruments Powered by KONTAKT and following Most host applications load Virtual Instrument plug ins e g KONTAKT in a different place from Effects plug ins e g GUITAR RIG Make sure you are looking for the right type of plug in in the correct area for the plug in type Windows By default Windows hides certain file typ
11. the surface of the disc for any obvious imperfections Try inserting the disc into a different computer to test if the disc works there If so proceed to create a disc image To do so follow the steps described in the Knowledge Base article http www native instruments com knowledge questions 978 If it is not working on the other computer either please contact the Native Instruments Techni cal Support team http www native instruments com support 1 2 Installation Folder Not Found by an Update Installer If you have manually moved the location of a Native Instruments application on your hard disk the installer upon attempting to run an update will display an error message and abort the installation You can correct the application path in Service Center from the Overview page If an application cannot be found a Locate button will appear on this page Click this button and browse to the actual location of the application 1 3 Library Path Not Found by an Update Installer If you have manually moved the folder containing your samples and presets library folder or added a new hard disk to your computer you can set a new path to the aforementioned folder from within the associated application This is usually done in the Options or Preferences dia log of an application KOMPLETE 9 Setup Guide 49 Troubleshooting and FAQ How to Convert Songs Made with an Older Plug in Version to the Latest Plug in Version 7 4 How to Convert
12. various steps necessary for getting KOMPLETE 9 up and running installation activation updates and configuration all of which will be descri bed in greater detail in further chapters of this guide Installation Insert the installation DVD into your DVD drive locate the KOMPLETE 9 setup file on the DVD and double click it in order to start the installation procedure Carefully read and follow the on screen instructions accept the License Agreements and enter the password for your computer if prompted Mac OS X only KOMPLETE 9 Setup Guide 9 Welcome to KOMPLETE 9 Setup Overview Activation Activate your product using the Service Center application Online and Offline activation methods are available You can get further information on how the activation process works in our Knowledge Base http www native instruments com support activa tion registration Update Download the latest software updates using the Service Center application Then browse to the download folder on your hard disk and install all downloaded updates Configuration Configure your new software for use with your audio and MIDI interfaces Suggestions for further reading troubleshooting FAQs and information on product returns can be found in the subsequent chapters of this guide and within our online Knowledge Base http www native instruments com knowledge KOMPLETE 9 Setup Guide 10 2 2 1 Installation Read Before Installin
13. Guide 41 Stand alone Operation Routing Audio Input and Output 4 3 Routing Audio Input and Output On the Routing page of the Audio and MIDI Settings dialog you can map the audio outputs of the software to the physical outputs of your audio interface If your software shows an output level on the user interface but you cannot hear any out put from your audio interface check on the Routing page to see if the right physical out puts have been assigned F Audio and MIDI Settings Audio Routing MIDI m inputs output Reaktor 1 1 Main Output L Reaktor 2 not connected Reaktor 3 1 Main Output Reaktor 4 2 Main NR Reaktor 5 3 Output 3 L Reaktor 6 4 Output 4 R Reaktor 7 5 S PDIF Output L Reaktor 8 6 S PDIF Output R Reaktor 9 not connected Reaktor 10 not connected The Routing page of the Audio and MIDI Settings dialog in Windows Some KOMPLETE 9 applications and products such as GUITAR RIG make use of external au dio signals To feed audio coming from external sources into these applications you need to also configure the audio inputs of your audio interface gt To make changes to the input routing click on the Inputs button in the upper left corner of the Routing page KOMPLETE 9 Setup Guide 42 Stand alone Operation Setting up MIDI Connections 4 4 Setting up MIDI Connections The MIDI page of the Audio and MIDI Settings dialog pro
14. Mac OS X or Program Files Windows folder When you launch one of the KOMPLETE 9 applications from its installation directory it will start as a stand alone program with its own application menu just like any other application on your computer The Audio and MIDI Settings Dialog When you start an application in stand alone mode for the first time both its audio and MIDI settings are not yet configured In order to make the application receive MIDI notes from your keyboard and play sound through your audio interface you will first have to tell it which Audio and MIDI hardware to use This is done via the Audio and MIDI Settings dialog which appears automatically upon the first start N You can open this dialog at any time by clicking on the Audio and MIDI Settings entry in A A the File menu In KONTAKT this is found under Options In GUITAR RIG for Mac OS X this is located in the main application menu under Preferences KOMPLETE 9 Setup Guide 39 Stand alone Operation Selecting an Audio Interface 4 1 Selecting an Audio Interface Audio and MIDI Settings Audio Status Routing Sample Rate Latency Input 6 8 ms 192 Samples i Processing 4 4 ms ASIO Config Komplete Audio 6 v Running Output 4 4 ms Overall 15 6 ms cancel ok N The Audio page of the Audio and MIDI Settings dialog in Windows On the Audio page of the Audio
15. OMPLETE 9 Setup Guide 16 Installation Installing on Windows 2 3 1 Start the Installation Program 1 Insert the DVD labeled KOMPLETE 9 Installation Disc into your DVD drive 2 Once the KOMPLETE 9 installation DVD icon is visible in Windows Explorer double click it to reveal the content of the DVD 3 Locate the KOMPLETE 9 Setup PC exe file on the DVD and double click it in order to start the installation procedure 4 Follow the on screen instructions 2 3 2 Select the Features to Install The features available for installation appear grouped under the themes Applications Content and Plugin Types Click the triangles to expand the individual lists CO Native Instruments Komplete 9 InstallAware Wizard Custom Setup Choose the program features you would like to install Click on an icon in the list below to change how a feature is installed Feature Description It is recommended that you install all applications unless you already have installed the same version of an application 75 745 MB 173 911 MB aa n gt Cana The components selection screen of the installation program KOMPLETE 9 Setup Guide 17 Installation Installing on Windows A The features listed under Content are only useful if their related Applications are also in stalled We recommend keeping all features selected A If an application or library is already installed on your computer it is n
16. OMPLETE 9 Setup Guide 46 Other Documentation and Support Resources Knowledge Base Readme Online Support 6 2 Knowledge Base Readme Online Support gt Open the Service Center application and click on the Support button in the upper right corner Here you will find direct links to the Native Instruments Online Knowledge Base and the Online Support Form The support form will ask you to enter information about your hardware and software setup This information is essential for our support team to be able to provide you with quality assis tance When communicating with the Native Instruments support team keep in mind that the more details you can provide about your hardware your operating system the version of the software you are running and the problem you are experiencing the better they will be able to help you In your description you should mention How to reproduce the problem What you have already tried to fix the problem A description of your setup including all hardware The brand and specifications of your computer Always consult the Readme txt file of a new software version It contains important infor 22 mation and all last minute changes which weren t available for the printed manual 6 3 Forum In the Native Instruments User Forum you can discuss product features directly with other users and with experts moderating the forum http www native instruments com forum KOMPLETE 9 Setup Guide 47
17. Resources PDF Manuals 6 Other Documentation and Support Resources 6 1 PDF Manuals The documentation for each component is available in PDF format and located within each appli cation s library s installation directory on your hard disk When using Native Instruments appli cations in stand alone mode you can also access these documents from the application s Help menu In addition to this Setup Guide most of the applications contained in KOMPLETE 9 provide the following documents The Getting Started guide explains basic workflows such as how to load patches and use them in the application The Application Reference is the primary information resource It provides thorough de scriptions of all user interface elements options tools editors and sound processing modules of an application You can use it both as a reference manual and a thorough guide for working with the application In some products this document is named Opera tion Manual A Readme txt file containing last minute information a version history and more Additionally some products come with a Manual Addendum that covers changes and new fea tures introduced by the latest update s and with specific documents providing information about the included libraries or modules A Windows users may need to install the free Adobe Reader software www adobe com or any 2 other application capable of opening PDF files in order to view these documents K
18. Songs Made with an Older Plug in Version to the Latest Plug in Version If you have an earlier major version of an application installed e g KONTAKT 4 instead of KONTAKT 5 installing the latest major version will not replace the older one If you want to transfer songs made with the older version to the new version you will need to do this manual ly The following steps are required 1 Open the song in your DAW 2 Open all relevant Native Instruments plug ins 3 Export the patches or Multis from each Native Instruments plug in instance to the hard disk It is recommended to save them in a dedicated song folder Give the patches dis tinct names e g use the track names from your song to identify them later 4 Replace each plug in instance with the newer version Reload the saved patches into the appropriate plug in instances 6 Resave your song gi 7 5 Location of the VST Plug ins Folder on Windows The VST plug in versions of Native Instruments software can be installed to any location on your hard disk However nearly every VST host or sequencer allows setting a default VST plug ins path in its preferences For this reason you have to make sure that you install the Native Instruments VST plug ins to the same folder as set within your host s preferences otherwise they will not appear in the application A During installation closely study the VST Plug Ins Destination Folder setup screen and make sure that you select
19. ained in KOMPLETE 9 are also available as VST Virtual Studio Technolo gy AU Audio Units RTAS Real Time Audio Suite and AAX Avid Audio eXtension plug ins A Although the KOMPLETE 9 installer allows you to select RTAS as plug in type at the time of writing this guide BATTERY 4 is not available in the RTAS format If you are using Pro Tools 9 or older refer to http www native instruments com knowledge questions 1489 for details on how to obtain and install BATTERY 4 in the RTAS format For Pro Tools 10 or higher select AAX as plug in type Refer to the documentation of your host software to find out which plug in formats are compat ible with your particular program and for instructions on how to load virtual instruments or ef fect plug ins The plug ins will be added to the plug in menu inside your sequencer and can be loaded fol lowing your sequencer s standard procedure The procedure of loading virtual instruments or effect plug ins varies between sequencers A The content products listed in section 11 2 Products Included in KOMPLETE 9 of this Setup Guide were designed to be loaded into either KONTAKT GUITAR RIG or REAKTOR Therefore their names will not show up in your sequencer s plug in list Instead these products will be added to the corresponding player application s Browser or SideKick in case of GUITAR RIG and can be loaded from there KOMPLETE 9 Setup Guide 45 Other Documentation and Support
20. and samples of KONTAKT 4 don t worry the Instruments and Multis you have in your host project are still safe Open your project file a Samples Missing dialog box will appear Make sure Check for Alternate file types option is checked Click the Browse for Folder button Point the browser to the Kontakt Factory Library folder and click OK To save time you can browse for the correct sub folder within the Samples folder of the Kontakt Factory Library 7 Resave the project Sage E A For information on how to convert songs made with an older version of a plug in to the lat est plug in see section 17 4 How to Convert Songs Made with an Older Plug in Version to the Latest Plug in Version 2 3 3 Define the Applications Installation Path Here you define the installation path for all applications in KOMPLETE 9 KOMPLETE 9 Setup Guide 19 Installation Installing on Windows CO Native Instruments Komplete 9 InstallAware Wizard Destination Folder Select folder where setup will install files Install Komplete 9 applications to C Program Files Native Instruments The software installation path screen of the installation program This installation path is used for the applications and the documentation not the content libraries You can specify the library path in an upcoming installer screen 2 3 4 Define an Installation Path for VST Plug ins If you have chosen to install VST plug ins this scr
21. ard disk for the sample based libraries and other content listed under the Content theme Because the sound library requires a large amount of disk space it is crucial that you se lect the install location carefully For optimum performance it is recommended to install the sound library on a dedicated hard disk KOMPLETE 9 Setup Guide 21 Installation Installing on Windows gt To install the sound library on a separate hard disk click on Change and browse to the destination folder CO Native Instruments Komplete 9 InstallAware Wizard Library Destination Folder Select folder where setup will install the library Install the Komplete 9 Library to C Users Public Documents The Library Destination Folder selection screen of the installation program After you have customized the installation as desired click Next and then follow the on screen instructions KOMPLETE 9 Setup Guide 22 Installation Installing on Windows 2 3 6 Complete the Installation CO Native Instruments Komplete 9 InstallAware Wizard Completing the Native Instruments Komplete 9 Setup You have successfully completed the Native Instruments Komplete 9 Setup J Run Service Center for product activation now To dose this wizard dick Finish Cancel The final screen of the installation program gt On the last screen of the installation program tick the checkbox labeled Run S
22. ate Update Q Overview Settings Support All selected products have been activated NI PRODUCT Activated L Obit Status Offline Service Center confirming the product activation After you have opened the Activation Return File Service Center confirms that the product has been activated successfully You can quit Service Center by clicking Exit gt To obtain updates for your products log in under https co native instruments com id updates using your Native Instruments user account information Download all rele vant updates from the Personal Update Manager to your internet computer transfer them to your music computer utilizing portable storage media and install them KOMPLETE 9 Setup Guide 37 Product Activation with Service Center Further Information 3 4 Further Information For details on your registered products and their serial numbers as well as information on li censes and NI user account settings please see My Account http www native instru ments com my account KOMPLETE 9 Setup Guide 38 Stand alone Operation 4 Stand alone Operation Once the installation process has finished you will find the installation folders of the KOM PLETE 9 applications on your hard disk Each application e g KONTAKT 5 GUITAR RIG 5 etc has its own installation folder containing the application and the documentation resour ces within the Native Instruments folder in your Applications
23. brary Path Not Found by an Update Installer 49 74 How to Convert Songs Made with an Older Plug in Version to the Latest Plug in Version 50 15 Location of the VST Plug ins Folder on Windows c scsssscssesesessescstescssescsssseessstesesteseateseaeaeess 50 7 6 The Plug in Does Not Appear in My Sequencer ccssssessesessesessescesessssssrssessesessescssestsnsacaneaseess 51 7 1 Sequencer Tutorials eneaeeneaeeneeeeneeeennenenennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnann 51 8 Product RElumnS lt icceiees vec ainn enea cgveved dave cde ie van dac ses cavecetictus siiteds ies aA 53 KOMPLETE 9 Setup Guide 6 Welcome to KOMPLETE 9 What is Included in the Box 1 Welcome to KOMPLETE 9 First of all thank you for purchasing KOMPLETE 9 This document will guide you through the basic steps of setting up KOMPLETE 9 After reading it you should be able to install and acti vate the applications included in KOMPLETE 9 as well as operate them both in stand alone mode and as a plug in in your sequencer We recommend that you take the time to read this guide in its entirety 1 1 What is Included in the Box The KOMPLETE 9 box contains A set of 12 double layer DVDs containing the KOMPLETE 9 installation program and sound content Your KOMPLETE 9 serial number which is found on the Setup Information flyer 1 2 Products Included in KOMPLETE 9 1 2 1 Stand alone Applications and P
24. cifies the plug in types VST Audio Unit RTAS or AAX to be installed Se lect the plug in type s depending on which type is supported by your sequencer software Au dio Unit is used by many sequencers like Logic Live Digital Performer or Garage Band VST is used by Cubase while RTAS and AAX are the native plug in formats for Pro Tools Leave all plug in types selected if you are unsure which format is supported by your host application A Although the KOMPLETE 9 installer allows you to select RTAS as plug in type at the time of writing this guide BATTERY 4 is not available in the RTAS format If you are using Pro Tools 9 or older refer to http www native instruments com knowledge questions 1489 for details on how to obtain and install BATTERY 4 in the RTAS format For Pro Tools 10 or higher select AAX as plug in type A The Service Center application which is required for product activation will always be in stalled unless the same or a newer version already exists on your computer KOMPLETE 9 Setup Guide 13 Installation Installing on Mac OS X Updating from KOMPLETE 7 If you still have unfinished songs relying on samples from the KONTAKT 4 Factory Library it is recommended to leave this sample library installed If you need to remove the KONTAKT 4 Factory Library in order to recover disk space it is still possible to safely delete the library and update it with the new KONTAKT 5 Just follow these steps 1 Delet
25. duct Online 3 1 2 Log In Into Your User Account Login Please log in using your e mail address and password E mail address EEE Password oO Log me in automatically on next startup Forgot your password Create new User Account C The log in screen of Service Center gt Log in with your e mail address and Native Instruments password gt If you do not have a Native Instruments account yet click on Create new User Account Fill in the address form The password will be sent to you via e mail KOMPLETE 9 Setup Guide 25 Product Activation with Service Center Activating Your Product Online 3 1 3 Activate the Product Activate N The product activation screen of Service Center 1 Enter the serial number in the number field The serial number is located on the Setup Information flyer 2 Click Activate to proceed 3 Follow the on screen instructions KOMPLETE 9 Setup Guide 26 Product Activation with Service Center Activating Your Product Online 3 1 4 Finish the Online Activation SERVICE CENTER rt Y Activate GA Update Q Overview Settings Support All selected products have been activated NI PRODUCT Activated Update p Status Logged in as Online you yourmail com Service Center confirming the product activation Service Center confirms that the product has been activated successfully A search
26. duct on The offline activation screen of Service Center gt On the Activate screen click Create The Activate screen will display fields in which to enter the serial number see next step KOMPLETE 9 Setup Guide 33 Product Activation with Service Center Activating Your Product Offline 3 3 3 Enter the Serial Number mi Enter the serial numbers for the products you want to activate sack LO create p mm The product activation screen of Service Center 1 Enter the serial number in the number field The serial number is located on the Setup Information flyer 2 Click Create to save the Activation Request File ActivationRequestFile html A Save File dialog will open and let you select a target folder 3 Save the Activation Request File to the desired target folder KOMPLETE 9 Setup Guide 34 Product Activation with Service Center Activating Your Product Offline 3 3 4 Transfer the Activation Request File ACTIVATION REQUEST FILE N AUDIO INTERNET COMPUTER COMPUTER ACTIVATION RETURN FILE N AUDIO qm INTERNET COMPUTER COMPUTER The offline activation procedure 1 Copy the Activation Request file to a portable storage device and transfer it to a computer with internet connection Open the Activation Request file by double clicking it Follow the instructions on the Service Center product activation web page As a new Na tive Instruments user you will n
27. e the folder named Kontakt 4 Library which contains all the Instruments and samples of KONTAKT 4 don t worry the Instruments and Multis you have in your host project are still safe Open your project file a Samples Missing dialog box will appear Make sure Check for Alternate file types option is checked Click the Browse for Folder button Point the browser to the Kontakt Factory Library folder and click OK To save time you can browse for the correct sub folder within the Samples folder of the Kontakt Factory Library 7 Resave the project be A For information on how to convert songs made with an older version of a plug in to the lat ER est plug in see section 17 4 How to Convert Songs Made with an Older Plug in Version to the Latest Plug in Version 2 2 3 Set the Install Locations for Content In the Location column you can select a target folder or volume for the sample based libraries and other content listed under the Content theme A Because the content requires a large amount of disk space it is crucial that you select the install location carefully For optimum performance it is recommended to install the con tent on a dedicated hard disk To change the install location KOMPLETE 9 Setup Guide 14 Installation Installing on Mac OS X 1 Click on the folder icon in the Location column A list suggesting common target folders and volumes will open 808 Install Komplete 9 Custom Install on
28. eed to create a new account before you can log in Transfer the Activation Return file back to your audio computer KOMPLETE 9 Setup Guide 35 Product Activation with Service Center Activating Your Product Offline 3 3 5 Open the Activation Return File SERVICE CENTER G Activate xs Update Q Overview You have to complete three steps to do an Offline Activation Create Activation Request File Ocreate Enter serial numbers and save the Activation Request File to a portable storage device Phd e g an USB stick Transfer File to Internet Computer Take the Activation Request File to a computer with internet access and open it on that computer This will load the Native Instruments Registration web page Open Activation Return File Copy the Activation Return File returned by the Native Instruments web server to a Open portable storage device and open it on the computer that you want to activate the product on Status Offline The offline activation screen of Service Center 1 On your audio computer start Service Center again In the Continue without connection to the internet area at the bottom of the screen click Offline 2 Select the Activate page and click Open to load the Activation Return file KOMPLETE 9 Setup Guide 36 Product Activation with Service Center Activating Your Product Offline 3 3 6 Finish the Offline Activation SERVICE CENTER rt Y Activ
29. een allows defining a VST plug in path on your computer You can define a single path when running a 32 bit version of Windows If you are running a 64 bit version of Windows you need to define separate paths for the 32 bit and 64 bit plug in installation locations Do not select the same folder for the 32 bit and 64 bit plug ins KOMPLETE 9 Setup Guide 20 Installation Installing on Windows A If you already have other 3rd party plug ins installed on your computer make sure to select the same installation directory for your Native Instruments plug ins Please also check the default VST plug ins path configured in your host software The same path has to be select ed there for the host software to detect any installed plug ins g CO Native Instruments Komplete 9 InstallAware Wizard VST Plug Ins Destination Folder Select folder where setup will install the VST Plug Ins Install 32 bit Komplete 9 VST Plug Ins to C Program Files Native Instruments VSTPlugins 32 bit Install 64 bit Komplete 9 VST Plug Ins to C Program Files Native Instruments VSTPlugins 64 bit The plug in folder selection screen of the installation program Make sure to choose the correct VST plug ins path in this screen You can read more about this topic in chapter 17 Troubleshooting and FAQ of this Setup Guide 2 3 5 Define a Library Path On the next screen you can select a target folder or h
30. ervice Center for product activation now to start the Service Center application automatically Then click Finish to complete the installation After the installation has been completed the Service Center application will be launched Please activate your product using Service Center now as explained in chapter 13 Product Activation with Service Center of this Setup Guide KOMPLETE 9 Setup Guide 23 Product Activation with Service Center Activating Your Product Online 3 Product Activation with Service Center A This chapter uses a placeholder name N Product on all screenshots The relevant section on your screen will display the name of the Native Instruments product you are activating 3 1 Activating Your Product Online A Skip to section 13 3 Activating Your Product Offline if your computer is not connected to the Internet 3 1 1 Start Service Center 1 Locate the Service Center application on your hard disk During installation a folder la beled Native Instruments was created in the Applications Mac OS X Program Files Win dows folder Within this folder a subfolder labeled Service Center holds the correspond ing application 2 Double click the Service Center application to start the activation procedure A It is necessary to activate your Native Instruments product in order to use its full function AR ality KOMPLETE 9 Setup Guide 24 Product Activation with Service Center Activating Your Pro
31. es such as plug in files As a result they will not appear when browsing to your VST plug ins folder using Windows Explorer In order to be able to view plug in files from Windows Explorer you need to modify a Windows setting Show Hidden Files This is necessary if you want to manually check if the plug in files have been installed to the correct VST plug ins folder The following Knowledge Base article explains how to modify this setting http www native instruments com knowledge questions 883 1 7 Sequencer Tutorials The Native Instruments Knowledge Base contains several tutorials that demonstrate how to use plug ins within popular host sequencers http www native instruments com knowledge catego ries Product Operation and Tutorials Sequencer Guides At the time of writing this guide sequencer tutorials were available for Logic Pro Tools Cu base Ableton Live Sonar and Digital Performer covering the following topics How to insert Native Instruments plug in software Plug in Administration KOMPLETE 9 Setup Guide 51 Troubleshooting and FAQ Sequencer Tutorials Automation Program Lists Multi Outs Troubleshooting KOMPLETE 9 Setup Guide 52 Product Returns 8 Product Returns Please contact our Technical Support team prior to returning an item If your product needs to be returned they will assign you an RA Return Authorization number to expedite the process ing of your return Co
32. fore you should consider installing your sample based products onto a dedicated hard disk that offers enough disk space and is sufficiently fast You can specify the destination for the content contained in KOMPLETE 9 during the installation procedure as described in sec tions 12 2 3 Set the Install Locations for Content and 12 3 5 Define a Library Path ABBEY ROAD 60S DRUMMER CLASSIC PIANO COLLECTION BERLIN CONCERT GRAND NEW YORK CONCERT GRAND UPRIGHT PIANO and VIENNA CONCERT GRAND RETRO MACHINES MK2 SCARBEE MM BASS and VINTAGE KEYS SESSION STRINGS STUDIO DRUMMER THE GIANT KOMPLETE 9 Setup Guide 8 Welcome to KOMPLETE 9 Products Included in KOMPLETE 9 VINTAGE ORGANS WEST AFRICA 1 2 4 Effects Powered by GUITAR RIG The products listed in this section were designed to be used within GUITAR RIG PRO Once installed they will be available in GUITAR RIG PRO s SideKick from where they can be load ed just like regular Components RAMMFIRE REFLEKTOR TRAKTOR S 12 1 2 5 Instruments and Effects Powered by REAKTOR The products listed in this section were designed to be used within REAKTOR Once installed they will be available in REAKTOR s Browser under the PLAYER tab from where you can load them just like any other REAKTOR Instrument or Ensemble MONARK REAKTOR PRISM REAKTOR SPARK R2 THE FINGER R2 1 3 Setup Overview This section provides a quick overview of the
33. g Installation Read Before Installing Before startingthe KOMPLETE 9 installation process here are some points to be aware of 2 2 Make sure to keep the KOMPLETE 9 installation DVDs in a safe place for future reference for example in case you need to install KOMPLETE 9 on a new computer Please carefully review the installer screens and the suggested installation paths in order to avoid any unwanted folders being created on your hard disk Always use the KOMPLETE 9 installation program to install KOMPLETE 9 on your computer even if you wish to install individual products Running the installers from individual disk images will not result in a successful installation It is possible to define alternative locations for the sample libraries during installation To see the exact default installation paths of the installed components please refer to sec tion 12 2 Installing on Mac OS X Mac OS X or 12 3 Installing on Windows Windows respectively Moving any folders related to Native Instruments software after installation is not recom mended Future software updates rely on the directory locations set during initial installa tion Installing all features of KOMPLETE 9 requires about 85 gigabytes of free hard disk space Most of the space is required for sample libraries Installing on Mac OS X By default this folder including a number of sub folders will be created during installation Macintosh HD Applications Native
34. lays the size of the audio playback buffer in samples Small values will shorten the delay between pressing a key and hearing the resulting sound this is called latency but may cause drop outs and stuttering when playing several voices at the same time Conversely setting this to a higher value will make playback more reliable at the cost of more latency 4 2 Optimizing Latency The Latency setting controls the size of the playback buffer In order to find the optimal buffer size for your system we recommend that you begin by setting the latency to a healthy middle value between 256 and 512 samples then gradually decrease the value during your normal work On Mac OS X a dedicated Latency slider allows you to set the buffer size On Windows the buffer size can be configured in the audio interface s ASIO panel if you use a low latency ASIO driver The ASIO panel can be opened with the ASIO Config button in the Audio and MIDI Set tings dialog Some other Windows driver standard formats do not provide any options to adjust the latency If so it is recommended to upgrade your audio driver and or audio interface If you are using low latency drivers but cannot get below a certain buffer size without getting drop outs consult the documentation of your audio hardware to find out whether you can ac cess it via an alternate driver as some driver types allow more efficient low level access to the hardware than others KOMPLETE 9 Setup
35. lug ins You can use the applications listed below as stand alone programs or you can load their plug in versions into compatible host software of your choice In addition to being independent in struments or effects processors GUITAR RIG PRO KONTAKT and REAKTOR also act as olayers for a number of products included in KOMPLETE 9 see the subsequent sections of this Setup Guide for more information ABSYNTH 5 BATTERY 4 FM8 GUITAR RIG 5 PRO KONTAKT 5 KOMPLETE 9 Setup Guide 7 Welcome to KOMPLETE 9 Products Included in KOMPLETE 9 MASSIVE REAKTOR 5 8 1 2 2 Effect Plug ins You can use the products listed in this section as plug ins within compatible host software of your choice SOLID MIX SERIES SOLID BUS COMP SOLID DYNAMICS and SOLID EQ TRANSIENT MASTER 1 2 3 Instruments Powered by KONTAKT The products listed in this section were designed to be used within KONTAKT Once installed they will be available in KONTAKT s Browser from where you can load them by dragging them onto KONTAKT s Rack just like any other KONTAKT Instrument A KONTAKT Instruments are based on samples which are essentially audio recordings As advanced sample based instruments like the ones listed below consist of a large number of high quality samples they require considerable amounts of disk space In addition to that loading large numbers of samples may put the hard disk under substantial stress There
36. nnnnnnnnnenenn 17 2 3 2 Select the Features to Install nennen 17 2 3 3 Define the Applications Installation Path 19 2 3 4 Define an Installation Path for VST Plug ins nnnnnnnnn 20 2 3 5 Detinesa Library Path nee tan ta aa 21 2 3 6 Complete the Installation nnnnnnnnnnnennnnnenann 23 3 Product Activation with Service Center uuuu000002022220000n00nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 24 3 1 Activating Your Product Online eeesnenenennennnenenennennnennnnnnnnnn 24 3 1 1 Start Service Center eaeeneeeeneneeneanennnnnnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnenennannn 24 KOMPLETE 9 Setup Guide 4 Table of Contents 3 1 2 Log In Into Your User Account c cccccesceccsssscsssscssessscsssssscecsssscsnsssscstsssecetessenssenseesaes 25 3 1 3 Activate the Product weeks aan a AR 26 3 1 4 Finishithe Online Activation een 27 3 2 Updating Your Product ea ua enter 28 3 2 1 Select Updates sis wicks iee Aa NG Barren 28 3 2 2 Download the Updates cccccssscscssescsesecssssssssscscssssescscesescsesssscsesseseseeceeseaeseesess 29 3 2 3 Open Your Download Folder and Install Updates nn 30 3 2 4 Install Updates ccscccssssscssssscsssssseecsssscsesssscsesssscssssscessessvecessscstsececsnseseestesseeesenseesnes 31 3 3 Activating Your Product Offline c cccccccecssessssesccssssssessesessesesssscsssarsssarssearssesssacassacan
37. ntact Native Instruments Technical Support http www native instruments com support KOMPLETE 9 Setup Guide 53
38. ons listed un der Applications are also installed We recommend keeping all entries selected KOMPLETE 9 Setup Guide 12 Installation Installing on Mac OS X A If an application or library is already installed on your computer it is not required to install ZA it again with the KOMPLETE 9 installer In case the KOMPLETE 9 ULTIMATE installer de tects an application version which is newer than the version provided in KOMPLETE 9 UL TIMATE it will bring up a warning message and deselect those applications in the compo nent tree This is to avoid a downgrade for those applications We recommend keeping all other components selected unless you have a specific reason to do otherwise For details see http www native instruments com knowledge questions 1479 A The BATTERY 4 library is a new library which also contains a selection of kits from the BATTERY 3 Factory Library If you have unfinished songs relying on BATTERY 3 it is rec ommended to leave this application as well as its library installed For details see http www native instruments com knowledge questions 1481 Applications Specifies the applications to be installed along with all files necessary for the software to run on your computer Content Specifies the sample based libraries and other content such as products powered by GUITAR RIG or REAKTOR to be installed A The default installation path for content is Macintosh HD Users Shared Plug In Types Spe
39. ot required to install it again with the KOMPLETE 9 installer In case the KOMPLETE 9 ULTIMATE installer de tects an application version which is newer than the version provided in KOMPLETE 9 UL TIMATE it will bring up a warning message and deselect those applications in the compo nent tree This is to avoid a downgrade for those applications We recommend keeping all other components selected unless you have a specific reason to do otherwise For details see http www native instruments com knowledge questions 1479 A The BATTERY 4 library is a new library which also contains a selection of kits from the BATTERY 3 Factory Library If you have unfinished songs relying on BATTERY 3 it is rec ommended to leave this application as well as its library installed For details see http www native instruments com knowledge questions 1481 Applications Specifies the applications to be installed along with all files necessary for the software to run on your computer Content Specifies the sample based libraries and other content such as products powered by GUITAR RIG or REAKTOR to be installed Plugin Types Specifies the plug in types VST RTAS or AAX to be installed Select the plug in type s depending on which type is supported by your sequencer software Leave all plug in types selected if you are not sure which format is needed by your host application A Although the KOMPLETE 9 installer allows you to select RTAS as plug in
40. sacansaceess 31 3 3 1 Start the Oftline AGIVALION Sursee nern 32 3 3 2 Create the Activation Request File nennen 33 3 3 3 Enter the Serial Number c scsccssescsesssscsssessesesssscsssscssssvsssasessssesssssasauescaneseeseaeseas 34 3 3 4 Transfer the Activation Request File 35 3 3 5 Open the Activation Return File nennen 36 3 3 6 Finish the Offline Activation cccsccssescssessssessssessescsssscsrsssssssessssessssessssscansatessaeeees 37 3 4 Further Information sicn e a aE ei 38 Stand alone Operation unuunnannnnennnnnnnnnennnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnn nen 39 4 1 Selecting an Audio Inten dte mses aaa 40 4 2 Optimizine Latent se en E E ner 41 4 3 Routing Audio Input and Output nennen 42 4 4 Setting UP MID Connections nn 43 Plug in Operation iu an aaa aaraa A aAA EEEE 45 Other Documentation and Support Resources uunnnunnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnn nn 46 6 1 PDE Manuals een een een run ehitae ick 46 6 2 Knowledge Base Readme Online Support eneennennnnnnnnnnenenennennnennnnn 47 6 3 1 DESSEN NR esse a EURER SENERERE SSL RHENENE 4 6 4 Updates u a aan 48 KOMPLETE 9 Setup Guide 5 Table of Contents 2 Troubleshooting and FAQ isn 49 7 1 Installation Disc Is Not Working eeeeeennennennennsnnnnennnnnnennnnnennenennnnnnennnnn 49 72 Installation Folder Not Found by an Update Installer nn 49 73 Li
41. type at the time of writing this guide BATTERY 4 is not available in the RTAS format If you are using Pro Tools 9 or older refer to http www native instruments com knowledge questions 1489 for details on how to obtain and install BATTERY 4 in the RTAS format For Pro Tools 10 or higher select AAX as plug in type To deselect individual features click on the small hard disk icon next to each feature and choose Entire feature will be unavailable amp Will be installed on local hard drive 98 Entire feature will be installed on local hard drive X Entire feature will be unavailable KOMPLETE 9 Setup Guide 18 Installation Installing on Windows You can specify which plug in types you want to install VST is used by many sequencers like Cubase Sonar or Live while RTAS and AAX are the native plug in formats for Pro Tools f The Service Center application which is required for product activation will always be in 7 stalled unless the same or a newer version already exists on your computer Updating from KOMPLETE 7 It is recommended to leave the sample libraries from KOMPLETE 7 installed if you still have unfinished songs relying on them If you need to remove the KONTAKT 4 Factory Library in order to recover disk space it is still possible to safely delete the library and update it with the new KONTAKT 5 Just follow these steps 1 Delete the folder named Kontakt 4 Library which contains all the Instruments
42. vides a list of all MIDI inputs and outputs available on your system These are ports of physical MIDI interfaces connected to your computer but also any virtual MIDI ports that may be provided by drivers or other applica tions to facilitate inter application MIDI usage In order to make the application respond to MIDI data from the outside you will have to ena ble one or more ports that appear in the inputs list of the MIDI page 1 Make sure the Inputs button is highlighted and identify the port s that you intend to use for MIDI input in the list 2 Ifthe Status field on the right side of an entry reads Off to activate the port click direct ly on the word Off This will open a drop down menu where you can select On to change the status E Audio and MIDI Settings Audio Routing MIDI m Outputs Device name Status NI Kore MIDI In Komplete Audio 6 In cancel OK The MIDI page of the Audio and MIDI Settings dialog in Windows KOMPLETE 9 Setup Guide 43 Stand alone Operation Setting up MIDI Connections Some applications allow sending MIDI to external MIDI ports or to other applications Click on the Outputs button in the upper left corner of the MIDI page if accessible and activate the desired ports in the same fashion as described earlier in this section KOMPLETE 9 Setup Guide 44 Plug in Operation J Plug in Operation All applications cont
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