jeppesen update service online+ update wizard 3.2 user manual
Contents
1. 2014 0403 2014 03 21 2014 03 18 2014 04 04 2014 04 02 2014 04 04 2014 04 04 New Update date 2014 03 27 2014 03 21 2014 04 07 2014 04 11 2014 04 10 2014 04 10 2014 05 25 Issue date 2012 02 04 2011 06 25 2012 07 27 2015 02 20 2012 07 25 2012 02 09 2012 04 04 TBBSSENEN 4 Update Wizard 3 2 Troubleshooting Saving the Log to an External File To save the updating log to a file run the Help gt Export Log File menu Click Export Log files to define the log file location on the hard drive in a standard Browser window Send the log to technical marine jeppesen com for further investigation by Jeppesen Update Failure Indication and Report An attempt to update a database might for some reason fail Information on why this happened can be found by choosing the Detail button Online UpdateWizard 3 0 0 231 55 Update Wizard Options Recent updates v 4 4 E P P E 9 E N Product Database in use Latest database File size Sequences C MAP Professional 674 04 August 2014 679 10 September 2014 N A 2 Update Update faled Gam 48 Selected zone 5 Update All E C MAP ENC 581 11 April 2014 602 08 September 2014 N A 6 C MAP ENC can t be updated from issue 581 to issue 602 because a problem occurred while sending request to server For B detailed information see the box below Please attach this to any report you2. complete the last screen of the installation wizard opens on which you click Finish Completed the Jeppesen Marine UpdateWizard 3 9 9 3131 Setup Wizard Click the Finish button to exit the Setup Wizard JEPPESEN BOEING COMPANY The Update Wizard application can now be started from the desktop short cut icon or from the program list on the START button 6 Page Update Wizard 3 2 User s Interface and Program Settings During the initial start up of Update Wizard there are a few settings that need to be defined manually Continue as described in the three next sections below In nearly all cases choosing the default settings will be sufficient These settings can be changed at a later date if required The Database Location Page On the OPTIONS gt DATABASE LOCATION tab the settings are located that define where the databases to update reside ym USB Drive Use USB drive to update your chart system an Local chart database Update databases on the same computer The computer must be C MAP chart software Manually selected path Select path to old database and new database manually Select from e USB Drive One or more databases located on a USB drive e Local chart database One or more databases located on the hard drive or within the LAN already registered and being used with an application incorporating the Jeppesen kernel SDK for example OceanView or
3. just closed Update Wizard and are trying to restart it again then you may have to wait a short time to allow the first instance to close completely e Software requirements are not met see Software on page 5 or something is wrong with the user s access rights check your access rights are enough to run the program 9 Re run the installation file and select the Repair option or reinstall the program completely Selected Zone Mismatch Update fails and the error message appears in the Update Wizard window that reads Exception selection of zones to update is empty database contains zone N UpdateWizard selects zone M product World issueFrom 678 IssueTo 679 UpdateWizard version and build numbers C Map Professional SDK Runtime version number OS Windows 7 Service Pack 1 This error is caused by the user trying to update a different zone than the one that was initially selected A new database on DVD from Jeppesen must be installed before the zone can be changed 13 Page
4. send to technical support team about the problem Exception response fram DCAM Cannot send http request product ENC issueFrom 581 issueTo 602 UpdateWizard 3 0 0 231 C Map Professional SDK Runtime 5 4 w5 4 2 19 OS Windows 7 Serwice Pack 1 Frequent Troubleshooting Scenarios System ID Seems to Be Missing 9 Read the System ID on the label attached to your eToken to enter the value in the program settings window An Update Made No Visible Changes to the Database 9 Check that the database in use is the one that has been updated 9 The updating process is not finished Update Application Error This error message could appear while updates are being applied to the database This may happen because of insufficient memory disc space or other such reasons Save the log file as described in Saving the Log to an External File on page 14 and send it to Jeppesen for further investigation Database Not Found The program cannot find the database with the Manually selected path option turned on Make sure the database really resides in that folder and if it does try to relocate it on the local hard drive or on a USB Flash drive HTTP Request Cannot Be Sent e Check Internet is available 9 Check the connection to the Internet is configured properly 12 Page Update Wizard 3 2 9 The connection to the Internet is poor try a bigger Timeout value Update Wizard Does Not Start 9 If you have
5. JEPPESEN UPDATE SERVICE ONLINE UPDATE WIZARD 3 2 USER MANUAL JEPPESEN BOEING COMPANY Update Wizard 3 2 Contacts Jeppesen Norway AS Address Hovlandsveien 52 PO Box 212 N 4379 Egersund Norway Internet http www jeppesen com marine E mail technical marine jeppesen com Tel 47 51 46 47 00 Fax 47 51 46 47 01 About Jeppesen in general www jeppesen com 2 Page Contents Mod 4 Purpose zuuesusenennannnonnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnennnnnnnnnnnnennnunnnnnnnnennnnnnnnnnnnennnnnnnnnnnnennenn 4 u le VVOIKS ye ctu 4 Recommendations Regarding Use 8 5 5 4 System Requirements nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnennnnnennnnnene 5 LESE 5 CY ee AIA ASA A 5 OS TING SYSTEM ere 5 JEPPE 5 Update Wizard Installation Routine annsannnnnrsenne nennen 5 User s Interface and Program SettingS scener 7 The Database Location nenne ee en 7 The General Page sesesicessecsinnesseovznctaues se 08 dune sant ERE ERR suenveesancn band oeusenedawsneestsosespetsonede 8 TAGMAN MENU 10 The List of Databases to Update annen enn eneen en venen eenen venen venen vens 10 Running Database Updating Routine uursnnnennannnnnnnnnnnnnnennnn
6. an ECDIS e Manually selected path Any database on the hard drive or within LAN 7 Page Update Wizard 3 2 The General Page On the General tab the following options are located Database Location General User identification System ID eT JMN 00025 Connection Timeout Preferred Server Protocol Appearance Fi Do not show size warning messages Zones to update E Update entire chart database recommended Selected zone 3 Change e User identification System ID The Jeppesen ID of the chart system normally obtained from an installed eToken This value can be found on the eToken label on the machine where the database is used If Update Wizard is run on the same computer as where the eToken is attached Update Wizard can look up this value automatically If Update Wizard is run on a computer that does not have an eToken attached and the System ID cannot be found automatically the System ID can be typed in manually e Connection Timeout Time to wait after a failure while streaming data before transmission is broken off IMPORTANT f a slow connection is being used the timeout value should be increased to avoid the process being terminated prematurely Default is 5 minutes of inactivity before the process stops e Connection Protocol At the moment only the HTTP protocol is supported Click the Configure button on the right button to open the Internet HTTP Configuration window in which you do the follo
7. e available Update Wizard Installation Routine 1 Download the UpdateWizard_3 2 msi file that can be found on the Jeppesen web page in the download section http ww1 jeppesen com marine commercial 2 Start installation by double clicking the UpdateWizard_3 2 msi file or select Run when downloading is complete Welcome to the Jeppesen Marine UpdateWizard 3 0 0 313 Setup Wizard The Setup Wizard will install Jeppesen Marine UpdateWizard 3 0 0 313 on your computer Click Next to continue or Cancel to exit the Setup Wizard 3 Please accept the terms and conditions of the license agreement by ensuring I accept the terms in the License Agreement is chosen and click Next to go to the next screen 5 Page Update Wizard 3 2 Common Public License Version 1 0 THE ACCOMPANYING PROGRAM IS PROVIDED UNDER THE TERMS OF THIS COMMON PUBLIC LICENSE AGREEMENT ANY USE REPRODUCTION OR DISTRIBUTION OF THE PROGRAM CONSTITUTES RECIPIENT S ACCEPTANCE OF THIS AGREEMENT 1 DEFINITIONS Contribution means 4 Click Next to accept the default location of the program folder on the hard drive or click Change to change it in a standard Browser window that will then open Feen Click Next to install to the default folder or dick Change Install Jeppesen Marine UpdateWizard 3 0 0 313 to c Program Files x86 Jeppesen Marine UpdateWizard 5 The program will now install and when it is
8. e issues of existing charts 9 Updates for existing charts including terminating of outdated charts The Update Wizard application is used to download and update all Jeppesen s chart databases How It Works At start up Update Wizard automatically checks what Jeppesen databases are available at one of the following locations according to the program settings 1 The USB drive on the same machine USB drive 2 The folder registered with SDK installed on the same machine Local chart database 3 A user defined folder Manually selected path Then a request is sent via Internet to the Jeppesen datacenter for the available updates to those databases The datacenter replies back with information on what updates are available and how big they are lf more than 4 weeks have passed since last database update the Update Wizard will display n a not applicable as the file size This is because there will then be more than one update package available from the server The user then clicks the Update button to run the database updating session A summary of updates is available after the update is complete by choosing Recent updates on the menu If the updated databases is stored on an USB Drive or Manually selected path option 1 or 3 the updated database must be installed on the ECDIS ECS according to the manufacturer s user manual Recommendations Regarding Use with an ECDIS ECS 9 We recommend that yo
9. nnnnen 11 Last Update NOT AAN 11 12 Saving the Log to an External File keen kk nennen 12 Update Failure Indication and Report nenne nenne nenne nennen 12 Frequent Troubleshooting Scenarios rrnnnrnnnnrnnnnrnnnnrnnnnennnnennnnennnnennnnennanennanennnn 12 System ID Seems to Be MiSSING sssssscscscscsesesceescscscscsesesesesesssesasscsesenssssecsescscsesesesesececacsesenees 12 An Update Made No Visible Changes to the Database c scsscscscsssssssessescscssseseseseescecseseseseneeeen 12 Update Application 12 Database 12 HTTP Request Cannot Be Sent sscsccccscssssssssssscscsscscsssssssssesscscseesssessssesesacscsenssssesesacacseacssnsesees 12 Update Wizard Does Not EE EEE 13 Selected Zone Mismatch ccccsecscsccececscscaccececsccssscscusaesececscateusecseatascscasaeeecscscasaesecscatausecatansecs 13 Update Wizard 3 2 Introduction Purpose Jeppesen Marine is committed to ensuring that our databases installed on office systems or on vessels are kept continuously up to date New versions of the databases are released on a weekly basis each version is given its unique date and version number A new database version may contain New charts 9 New editions and r
10. ternet HTTP v Configure Appearance Do not show size warning messages Zones to update Update entire chart database recommended g Selected zone 3 9 Page Update Wizard 3 2 The Main Menu At start up the main screen of the program opens Online UpdateWizard Recent updates Y J E P P E S E N BOEING COMPANY C MAP ENC 605 24 September 2014 606 01 October 2014 5 MB C MAP Professional 682 29 September 2014 683 06 October 2014 Selected zone 3 Change Select all zones Update All The columns mean 9 Product the name type of the database 9 Database in use the date version number of the current database to be updated 9 Latest database the date version number of the latest version of the database available from Jeppesen 9 File size total update size The next figure below shows the list of menu commands and gives brief explanations for each Online UpdateWizard l View Help Opens the Check software version Check Download latest version Save Update log to file Opens the About window containing brief information on the program version copyright statement etc Opens the program settings Updates Review Export Log file window About UpdateWizard containing window information about the last update The List of Databases to Update At start up the program automa
11. tically does the following 1 Finds out what Jeppesen databases exist at the user defined location see The Database Location Page on page 8 2 Connects to the server to find out what versions of those databases are the latest available and estimates the update file sizes to display the results 10 Page Running Database Updating Routine Click the Update button on the main screen to run the database updating routine or click Update All to run updating of all databases While the process is running you are shown the progress indicator bars Update All Update All We recommend to always have a backup copy of the chart database available in case something goes wrong it may be a regular DVD obtained from Jeppesen or a copy of the database on other accessible media Last Update Information After the update session has been completed the latest update log can be found by choosing Recent Updates menu See the list of new charts added to the database in the New charts box and the list of updated charts already in the database in the Updated charts box New charts Name 2AU4505P0 C00 FR274850 C00 GB200717 C00 GB300012 C00 GB6300128 C00 GB40801A C00 GB40801F C00 Updated charts Name FR57183B C0 FR 575460 C0 GB 104707 C0 GB241000 C0 GB300030 C0 GB303323 C0 GB303950 C0 Update date 2014 04 03 2014 03 21 2014 03 18 2014 04 04 2014 04 02 2014 04 04 2014 04 04 Issue date
12. u should have a fast broadband Internet connection available such as VSAT Fleet Broadband or Wi Fi 9 We do not recommend that you install Update Wizard directly on the ECDIS ECS Firstly these navigation systems are not normally connected to the Internet but even if they are updating should be done on a separate PC so as not to interrupt normal navigational procedures e If the new database needs to be transferred to another machine such as the ECDIS use the Local Area Network LAN a USB flash drive or a DVD to do this When the transfer is complete the new database will need to be registered in the system once more see the user manual of your system for instructions on how to register databases 4 Page Update Wizard 3 2 System Requirements Hardware e Intel Pentium Ill or equivalent processor e 128 MB of RAM 256 MB recommended Software No additional software is required in order to install and run Update Wizard to update databases on a USB Flash Drive or a manually selected path If the option to update local databases is chosen see The Database Location Page on page 7 then the system must have an application installed that includes the Jeppesen kernel software SDK This could be an ECDIS ECS or office type system Operating System e Microsoft Windows XP e Microsoft Windows Vista e Microsoft Windows 7 e Microsoft Windows 8 and 8 1 Jeppesen Database One or more Jeppesen databases must b
13. wing Internet HTTP Configuration Proxy Server Type Manual configuration Address Port Authentication Username Password 8 Page Update Wizard 3 2 1 On the Type list leave the default Direct connection option unchanged or select Manual connection to configure the connection to the Internet manually With Manual connection selected other fields in this window are enabled 2 Complete these fields in accordance to your company IT policies e Appearance With this options you can choose to enable or disable update file size warning messages e Zones to update As default the Update Wizard application will always update the entire chart database However it is possible to select just one single zone in order to reduce the amount of data Select zone to update Select which zone to update Click to select a zone Only selected zone will be updated Cancel IMPORTANT To change zone configuration at a later stage you will need to install a complete new database from a DVD from Jeppesen This to ensure correct update processing with a new zone configuration Once the choice is made the reminders appear in the program settings window and in the lower left corner of the main screen Options General WP Selected zone 3 Change Select all zones User identification System ID ET JMN 00025 Connection Timeout 300 seconds Preferred Server Europe Protocol In
Download Pdf Manuals
Related Search