Installation and Operation Manual
Contents
1. AC Frequency The actual frequency of the UPS Battery Voltage The dc voltage of the UPS Change Battery The battery is dead and needs to be replaced Percent Load The percentage of UPS VA capacity being used Temperature The actual temperature inside the UPS 650VA 1KVA MAN332 1 pm5 page 7 Installation and Operation Manual PC Power also supports UPS communication software which uses volt free contact signals This type of software normally provides e Warning when mains fails e Orderly system shutdown e UPS switch off Note The communication port connection is at the user s discretion If not connected the UPS will warn of a mains failure by sounding its audible alarm Pin Assignment 71 M PIN 1 Remote Turn on Models PTM650VA PTMIKVA PIN 2 UPS simulates a relay closing between pin 2 and pin 4 when input mains fails PIN 3 Not connected PIN 4 Common for pin 2 and pin 5 PIN 5 UPS simulates a relay closing between pin 5 and pin 4 when the battery has less than 2 minutes backup time left PIN 6 User sends a RS232 high level 5 15V for 3 seconds This signal will turn off the UPS until a satisfactory mains voltage is available It can operate only if the UPS is in battery mode This pin is also used as the RS232 received pin RXD PIN 7 Common for pin 6 and pin 9 PIN 8 Not connected PIN 9 RS232 transmitter pin TXD Note 1 Pin 2 and Pin 5 are open collector outputs which must2. Installation and Operation Manual PC Power Uninterruptible Power Systems UPS PTM Series MAN 332 Issue 1 RS Installation and Operation Manual Important Safety Instructions WHEN REPLACING BATTERIES USE THE SAME QUANTITY AND TYPE OF BATTERIES SEALED LEAD ACID MAINTENANCE FREE PTM280VA 1 x 7AH 12V PTM420VA 1 x 7AH 12V PTMO650VA 1 x 11AH 12V PTMIKVA 3 x 11AH 6V PROPER DISPOSAL OF BATTERIES IS REQUIRED PLEASE REFER TO YOUR LOCAL CODES FOR DISPOSAL REQUIREMENTS THE UPS CONTAINS VOLTAGES WHICH ARE POTENTIALLY HAZARDOUS ALL REPAIRS SHOULD BE PERFORMED BY QUALIFIED SERVICE PERSONNEL THE UPS HAS ITS OWN INTERNAL ENERGY SOURCE BATTERY THE OUTPUT RECEPTACLES MAY BE LIVE EVEN WHEN THE UPS IS NOT CONNECTED TO AN AC SUPPLY For safe and continuous operation of the UPS depends partially on the care taken by users Please observe the following precautions Do not disassemble the UPS Do not attempt to power the UPS from any supply other than a 3 wire grounded source Do not place the UPS near water or in environments of excessive humidity Do not block the air vents on the side of the UPS Do not plug appliances such as hair dryers into the UPS sockets Do not place the UPS under direct sunshine or close to heat emitting sources This UPS is intended for installation in a temperature controlled indoor area free of conductive contaminants MAN332 1 pm5 page 2 Installation and Operation
3. Since the standard voltage in the UK is 230V you should use 230V in your calculations 3 Moultiply the voltage and current of each piece of equipment VA requirements for example 230V x 1A 230VA Add up the VA requirements for each device for example 230VA 40VA 270VA 4 Make sure that your UPS has at least as much VA capacity as your equipment requires Note Normally 25 capacity reservation is recommended MAN332 1 pm5 page 9 Installation and Operation Manual 3 4 Powering Up and connecting Your UPS 1 For 230V versions connect the input mains lead of your computer equipment to the inlet of the UPS and the wall socket Use the power lead supplied with the UPS to connect from the outlet of the UPS to your equipment Switch on the computer equipment fe 2 Power up the UPS by turning on the main switch on the rear panel 3 We recommend that you charge the battery for six 6 hours before use You may use the UPS immediately without charging the battery but the battery charge may be less than 100 The UPS recharges the battery automatically whenever AC power is available TAMU ORHAN Note DO NOT PLUG LASER PRINTERS INTO THE UPS BECAUSE THEY TYPICALLY DRAW TOO MUCH POWER MAN332 1 pm5 page 10 Installation and Operation Manual 3 5 Operation and Functional Test 1 Turn on the UPS by setting the rear panel main switch
4. e Do not open or mutilate batteries They contain an electrolyte which is toxic and harmful to the skin and eyes MAN332 1 pm5 page 11 Installation and Operation Manual e When replacing batteries use the same quantity and type of batteries sealed Lead Acid Maintenance Free PTM280VA one 7AH 12V PTM420VA one 7AH 12V PTM650VA one 11AH 12V PTMIKVA three 11AH 6V 4 2 Battery Replacement Procedure for PTM280VA and PTM420VA Changing the batteries in your UPS is a safe and easy procedure Since the battery is isolated from the AC input you may leave your UPS and computer or other equipment on during the following procedure Please note that if you choose to leave the UPS on when the battery is removed it will not be able to power your equipment if a power failure occurs 1 Remove the two small screws from the bottom of the front panel 2 Gently slide the front panel off 3 Remove the battery retaining plate by loosening the four screws holding it in place 4 Gently pull out the battery to the UPS try to avoid crossing the wires 5 Disconnect the two wires connecting the battery to the UPS try to avoid crossing the wires 6 Connect the wires to the new battery the red wire is the black wire is 7 Push the new battery into place 8 Re position the battery retaining plate and tighten the four screws 9 Slide the front panel back into place 10 Tighten the two small screws on the bottom of the fron
5. Manual 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 2 1 2 2 2 3 2 4 2 5 2 6 3 1 3 2 3 3 3 4 3 5 3 6 4 1 4 2 4 3 Index Introduction OVETVIEW atest se teder as E aa ea ee eas aoaaa ee egies 4 Smart Buck and Boost Line Conditioning eee ceecceesceeseeceeceseeeeeeeeseecnaeenseeeeees 4 User Replaceable Battery Design ccs cs acvsensacesviaedanestiscconvestndecvptentsavescenatinuecenadedeayss 4 Advanced Computer Interface sg sacescs satnisteedacesetbadeiviasdeadenelasaw leas Nate tleeaeeade 4 User Configurable Settings gsecisciseajecesnnvancsyeveaasvsidedbcasivadegnsaeeqnasyhdeoteueshdacasvendaiasaeaneae 4 SNMP Application Ready snes sca aspaecacasnbignesctseiasaaysaceaseivedeueal i a Eai TEES 5 Schedule Shutdown and Start up sets scedascshecessiaiecscnsnseen sass dace ueecasiasectersavedavdedatiad 5 Data line Surge Protection sssssssseseseseessesesesressessrssresstestesttssetseesensstesseserssressessrssees 5 UPS Controls External VIEWS 6c sree ce wuceaecacscaieesausceasticeheecuosawiadateencesousauewaceauicecaassarasaeswaeteeusaucouekeetare 5 Front Panel Test Silence Button sass vcnctssecesaossaaZecsancesasstatenceanedescapasusaeceandtaaistadensscxeees 6 Stat s Indican srssisssaieciosdircsrinierssiaedikisiaaiisnasdisii inadi cesa isre taiddast aida riatadsist 6 User Configurable Settings bcc duscenaecadereiaccswssiaivlu deandenssaeaddeesaedvaotsnateiaisnacewtesseutteanucyes 7 Communication Port and Pin Assignments cc
6. Purchase the correct one from your distributor Check to see that the settings match those of OPTI SAFE Replace I O card Wrong interface cable The serial port of the com puter has not been config ured properly The W O card is defective Models PTM650VA PTMIKVA UPS rear panel main switch is off No incoming line or very low or very high line voit age UPS input power cord is Plug in input power cord not plugged in Rear panel circuit breaker Reduce the load and reset is tripped the circuit breaker The UPS Overload LED UPS is overloaded Remove the least critical red is always lit amp there devices from the load Is a continuous sounding alarm The UPS Battery Weak LED red is always lit Site Wiring Fault LED is on UPS transfers to back up mode easily Turn on switch UPS can not turn on and has no alarm Battery LED amber is lit and UPS beeps every 4 seconds when incoming line is thought to be normal Check the wail socket and test the input line voltage Too low battery voltage Recharge the battery and Dead battery reset Site wiring problem Call an electrician to check your wiring Use OPTI SAFE to reprogram the EEPROM accordingly See Sec 2 5 Recharge the battery for 24 hours and re test the backup time If problem remains replace the bat tery Check the compute
7. into position 1 or on On the PTM280VA and PTM420VA models the UPS will beep and the front panel LED will light On the PTM650VA and PTMIKVA models the UPS will beep and the front panel Normal Mode LED will light 2 The UPS may be overloaded if the following occurs On the PTM280VA and PTM420VA models the buzzer sounds continuously and the LED is a constant orange colour On the PTM650VA and PTMIKVA models the buzzer sounds continuously and the Overload LED lights Unplug the least critical devices such as a printer etc to remove the overload condition Note Backup all unsaved files before you perform the following functional test 3 To test the backup function you may unplug the mains lead from the UPS or simply press the Test Silence Button on the front panel During this test ensure that your equipment operates properly and without interruption If you leave your UPS on continuously it is a good idea to perform a backup function test at least once a month The OptiSafe software can be configured to perform automatic periodic tests If you unplug the mains lead all models will beep once every 4 seconds You can press the Test Silence Button to silence the alarm In addition on the PTM280VA and PTM420VA models the LED will flash on and off On the PTM650VA and PTMIKVA models the Battery Mode LED will light Plug the mains lead back in after a few seconds If you press the Test Silence Button all models wlll beep tw
8. S input power cord is normal not plugged in Rear panel circuit breaker is tripped UPS is overloaded Check the wall socket and test the input line voltage Plug in input power cord Reduce the load and reset the circuit breaker Remove the least critical devices from the load UPS has an orange LED amp continuous beeping alarm UPS has an orange LED amp continuous beeping alarm Front panel LED is al ways orange color Site Wiring Fault LED is on UPS transfers to the back up mode easily Back up time is less than the rating Call for your local dealer Customer Support UPS is faulty Recharge the battery and reset Call an electrician to check your wiring Set dip switch 1 and 2 to the up position Recharge the battery for 6 hours and retest the backup time Reconnect computer input power cord Turn dip switch 4 down Too low battery voltage Dead Battery Site wiring problem Transfer point voltage is set too low or too high Battery is not fully charged or the battery is dead UPS is normal but the computer won t turn on UPS is in Back up mode but the alarm is not beep ing Communication function not working Computer input power cord is loose or not connected Dip switch 4 is set to the up position
9. at your battery capacity is not unnecessarily drained The adjustable parameters for all models are e Low Voltage Transfer Point lowers the transfer point by 10V e High Voltage Transfer Point raises the transfer point by 10V e Low Battery Warning Time increases from two minutes to five minutes the low battery warning before shutdown This adjustment is useful if your UPS is protecting a computer system that requires extra time to shut down e Delay Audible Alarm in Backup Mode disables the audible alarm during a power failure until the battery power is low This adjustment is useful in areas in which the alarm may be annoying because of frequent short power interruptions DIP Switch Settings PTM280VA 420VA Function Switch Up Switch Down Low Transfer Point 10V lower default High Transfer Point 10V higher default Low Battery Alarm 5 minutes 2 minutes Delay Audible Alarm enabled disabled 2 5 Communication Port and Pin Assignments The communication port on the back of the UPS allows connection to a host computer Using the OptiSafe UPS monitoring and control package important operating information from a PC Power UPS can be viewed on a computer screen OptiSafe also provides automatic system shutdown Using OptiSafe the following are some of the parameters that can be monitored Reading Description Input Voltage The actual input voltage to the UPS when ac mains is present Output Voltage The actual output voltage of the UPS
10. ation Manual 1 6 SNMP Application Ready PC Power UPS can support the Simple Network Management Protocol SNMP With a proper external adapter such as a UPS SNMP adapter a network manager can monitor any local or remote UPS from a Network Management Station NMS 1 7 Schedule Shutdown amp Startup Using the OptiSafe software package a PC Power UPS can be locally or remotely controlled turned on and off using a weekly schedule to meet specific requirements 1 8 Data Line Surge Protection PTM650VA and PTMIKVA The built in data line surge suppression on the rear panel provides an easy way to protect a network RJ45 or modem RJ11 connection from hazardous spikes 2 UPS Controls 2 1 External Views Front and rear Status Indication LEDs Test Silence switch Goeth ay pe so OQ oo000 0 Status Indication Test Silence switch A gt Computer Interface Port 000 E P Computer Interface Port a Phone Data Line Surge Suppression 3o m User configurable o T EE S Main switch E E gt a Phone Data Line D p Surge Suppression 7 E Maziswiich Circuit Brea
11. be pulled up to a common referenced supply switch rating 40V 0 15A non inductive 2 Pin 4 and pin 7 should only be connected to ground 2 6 Data Line Surge Suppression The date line surge suppression on the rear panel provides an easy way to protect a network RJ45 or modem RJ11 connection from hazardous spikes Connect a 10 Base T network cable or telephone line into the OUT socket MAN332 1 pm5 page 8 Installation and Operation Manual 3 Installation and Operation Before installation please read and understand the following instructions 3 1 Unpacking and Inspection Examine the packing carton for damage Notify the carrier immediately if there is any damage SAVE THE BOX 3 2 Placement 1 This unit is intended for indoor use only Although your UPS is very rugged its components are not sealed from the environment 2 The UPS must be installed in a protected environment away from heat emitting appliances such as a radiator Do not install this product where excessive moisture is present o X X X 3 The location should provide adequate air flow around the UPS with 50mm clearance on all sides for proper ventilation 3 3 Determinin How Much Equipment You Can Connect to Your UPS 1 Make a list of all equipment that requires protection 2 Each piece of equipment has voltage and current VA ratings printed on the back label Your equipment may have a voltage rating such as 88 264V
12. cccecscesseceeeceeseceaeceeeeseecaeceeeenseees 7 Data line Surge Suppression ss cecscvsessncaceessundesassaeveaceannde opasueacaus cantvansonascaevanedeacesnesaees 8 Installation and Operation Unpacking and Inspection as aca sca sacccecaretewsh nceaseetadacopteccageitatunenaeseu emanates 9 NPAC STUNG HA csi gene serrent e EAE A a ees 9 Determining how much equipment you can connect to your UPS uu eeeeeereeereees 9 Powering up and connecting your UPS 00 ecc ce eecceseceeeeeseeeeseeceeeceeeeeeeenseecsaeeneeneaes 10 Operation and Functional Test scssiniscsniacassenedomeasnneetealeemcousisateiateeeeelaeanes 11 Storage Instructions eseseeseseseeseesessseesstsetssressesstesesseestssesstestestessressessrssressesstsstes 11 User Replaceable Battery Warnie seee E E E E EEE E RE 11 Battery Replacement Procedure for PTM280VA and PTM420VA ceseeeeteenees 12 Battery Replacement Procedure for PTM650VA and PTMIKVA 1 ee eeeeeeeeeee 12 Troubleshooting Guide cccceccccceesecceeseececeeeeeeeeeaeeeeseneeeeeees 13 MAN332 1 pm5 page 3 Installation and Operation Manual 1 Introduction 1 1 Overview PC Power is an advanced line interactive Uninterruptible Power System UPS designed to protect sensitive equipment such items as computers telecommunication systems and computerized instruments from spikes surges saps transients and blackouts When mains is present the UPS filters small fluctuations con
13. es the input voltage and the UPS continues to filter and provide surge protection Buck Mode The UPS is correcting an overvoltage The UPS lowers the output voltage by approximately 12 lower than the input voltage without drawing internal battery power e Battery Mode The UPS is providing battery from its internal battery This LED also lights when the UPS is performing a self test K Battery Weak The battery voltage is low This indicates that the battery needs either recharging or replacing SO Overload The UPS is being overloaded The load must be reduced immediately MAN332 1 pm5 page 6 Installation and Operation Manual 2 4 User configurable Settings You can configure the operating parameters of your UPS to meet your application or geographical requirements For the PTM280VA and PTM420VA models use the DIP switches on the rear panel For the PTM650VA and PTMIKVA models use the OptiSafe software package Two of the adjustable parameters are low and high voltage transfer points A transfer point is the pre determined voltage at which the UPS transfers to battery power In a few locations mains voltage may fluctuate widely and the UPS may transfer to battery operation too often As a result the battery may not be at full capacity if there is a complete power failure If this is the case you may adjust the low and high voltage transfer points so th
14. ice In addition on the PTM280VA and PTM420VA models the LED will flash twice On the PTM650VA and PTMIKVA models the Battery Mode LED will light When the test is over the Normal Mode LED will light 3 6 Storage Instructions For extended storage in moderate climates the battery should be charged for 12 hours every 3 months Repeat this every 2 months in high temperature locations For the PTM280VA and PTM420VA models plug the mains lead into the wall socket and turn on the main power switch For the PTM650VA and PTMIKVA models plug in the mains lead The main power switch does not need to be turned on 4 User Replaceable Battery The batteries inside this UPS should last between 3 and 5 years If you suspect that the batteries are weak charge the UPS for at least six 6 hours and then test the UPS again If the UPS still does not provide adequate backup time follow the procedures below to replace the batteries 4 1 Warning Please read the following cautions before replacing the batteries e Except for the battery the unit contains no user serviceable parts Repairs should be performed only by factory trained service personnel e A battery can generate an electrical shock and high short circuit current The following precautions should be observed when working on batteries 1 Remove watches rings or metal objects 2 Use tools with insulated handles e Do not dispose of batteries in a fire The batteries may explode
15. ker TEC320 S Outlet Circuit Breaker aes IEC320 TEC320 Inlet a TEC320 Inlet i NS Xo E NS 7 7 1 i i PTM280VA and PTM420VA PTM650VA and PTMIKVA MAN332 1 pm5 page 5 Installation and Operation Manual 2 2 Front Panel Test Silence Button The Test Silence Button has two functions 1 If you press the Test Silence Button when mains is available the UPS tests itself by switching to its internal battery for a few seconds We recommend you close all your open files before initiating this test 2 If mains fails the UPS warns you with an audible alarm To silence the alarm press the Test Silence Button The alarm returns beeping faster when the UPS battery is low To silence the alarm again press the Test Silence button 2 3 Status Indication PTM280VA and PTM420VA Front Panel LEDs Front Panel LED Condition Green ac Mains present Orange flash every 4 seconds Battery discharging on mains failure Orange Overload Orange UPS fault condition Orange flash once then green Self test activated PTM650VA and PTMIKVA Front Panel LEDs Front Panel LED Condition Boost Mode The UPS is correcting a brownout condition The UPS raises the output voltage by approximately 12 higher than the input voltage without drawing internal battery power a Normal Mode The UPS is in normal mode and is providing power to the load The output voltage match
16. r input power cord Use OPTI SAFE to reprogram the EEPROM of the UPS See Sec 2 5 Purchase the correct one from your distributor Check to see that the Transfer point voltage is set too high or too low Backup time is less than the rating computer won t turn on UPS is in back up mode but the alarm is not beep ing Battery is not fully charged or battery is dead Computer input power cord is loose or not connected The EEPROM of the UPS has been set to Delay Audible Alarm Communication function not working Wrong interface cable The serial port of the com puter has not been config settings match those of ured properly OPTI SAFE The I O card is defective Replace O card page 13
17. t panel 4 3 Battery Replacement Procedure for PIM650VA and PIMIKVA Changing the batteries in your UPS is a safe and easy procedure Since the battery is isolated from the AC input you may leave your UPS and computer or other equipment on during the following procedure Please note that if you choose to leave the UPS on when the battery is removed it will not be able to power your equipment if a power failure occurs 1 Remove the two small screws from the bottom of the front panel 2 Gently slide the front panel off 3 Remove the battery retaining plate by loosening the six screws holding it in place 4 Gently pull out the battery by the tape attached to it 5 Disconnect the two wires connecting the battery to the UPS try to avoid crossing the wires 6 Connect the wires to the new battery the red wire is the black wire is 7 Push the new battery into place 8 Re position the battery retaining plate and tighten the six screws 9 Slide the front panel back into place 10 Tighten the two small screws on the bottom of the front panel MAN332 1 pm5 page 12 Installation and Operation Manual 5 Troubleshooting Guide MAN332 1 pm5 Models PTM280VA PTM420VA UPS can not turn on and UPS rear panel main Turn on switch has no audible alarm switch is off LED flashes orange and No incoming line or very UPS beeps every 4 low or very high line volt seconds when incoming age line is thought to be UP
18. tinuously When mains fails the UPS uses its internal battery to supply back up power EMIJRFI SMART LINE NOISE FUER CONDMONER SWITCH TO LOAD i BOOST h ie your 5 F aadh AC SOURCE Cal MICROPROCESSOR f ae OPTI UPS FEATURES 1 2 Smart Buck and Boost Line Conditionin The standard European nominal mains voltage is 230V The actual mains voltage can fluctuate above or below this nominal value To protect sensitive loads from such mains fluctuations the UPS provides line conditioning using both buck step down voltage and boost step up voltage functions The line conditioning feature allows the UPS to provide protection over a wider mains voltage range without drawing power from its internal battery 1 3 User Replaceable Battery Design The internal battery is the most critical component in the UPS It has a design life of between 3 5 years With a PC Power UPS the battery can be replaced by the user even in hot mode 1 4 Advanced Computer Interface PC Power UPS provide complete RS232 and volt free contact interfacing Using the UPS monitoring and shutdown package OptiSafe a user can use a computer screen to determine the input output voltage and current frequency and battery voltage etc and analyse power problems 1 5 User Configurable Settings The operating parameters of a PC Power UPS can be adjusted to suit the characteristics of its site MAN332 1 pm5 page 4 Installation and Oper
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