Release Notes: Wyse® P Class PCoIP® Firmware
Contents
1. Wyse Technical Support To access Wyse technical resources visit http www wyse com support If you still have questions you can submit your questions using the Wyse Self Service Center at http support wyse com selfservice html or call Customer Support at 1 800 800 WYSE toll free in U S and Canada Hours of operation are from 6 00 A M to 5 00 P M Pacific Time Monday through Friday To access international support visit http www wyse com global Wyse Online Community Wyse maintains an online community where users of our products can seek and exchange information on user forums Visit the Wyse Online Community forums at http community wyse com forum Contents Copyright Notices ii Trademarks ii About this Guide ii Finding the Information You Need in this Guide ji Wyse Technical Support ii Wyse Online Community ii Introduction 1 Purpose 1 Definitions 1 Release 4 1 2 Tera1 Tera2 3 Compatibility Notes 3 Workstation and VDI 3 VDI Specific 3 Workstation Specific 4 New Features 4 Workstation and VDI 4 VDI Specific 4 Workstation Specific 4 Fixes 5 Workstation and VDI 5 VDI Specific 5 Workstation Specific 5 Known Issues 5 Additional Collateral 5 Supplemental Information 6 Configuration gt Power Web Page 6 VDI Auto Connect Options 6 Release 4 1 0 Tera1 Tera2 7 Compatibility Notes 7 Workstation and VDI 7 VDI Specific 7 Workstation Specific 8 New Features 8 Workstation and VDI 82. Additional Collateral Additional Collateral Refer to the latest VMware View to PCoIP Zero Client Optimization Guide TER1003001 document for optimization guidelines for connecting PCoIP zero clients to VMware View virtual desktops Zero Client used with VMware View Host card v Refer to the latest VMware View to PCoIP Zero Client WAN Network Guidelines TER1007002 document for network optimization guidelines when connecting PCoIP zero clients to VMware View 4 virtual desktops over remote access WAN networks v Refer to the Teradici support website http techsupport teradici com for additional collateral for PCoIP zero client and PCoIP host card applications implementation and management Refer to the Wyse website http www wyse com for information on Wyse Device Manager WDM network management services for the PCoIP zero client complete user desktop control with features such as remote shadow reboot shutdown boot rename automatic check in support Wake On LAN change device properties and so on Supplemental Information Configuration gt Access Web Page Figure 1 Configuration gt Access Web Page Access Change administrative access settings Disable Management Console Interface Disable Administrative Web Interface Force password change on next login apply Cancel Chapter 3 OSD Configuration gt Access Options Figure 2 OSD Configuration gt Ac
3. Chapter 3 OSD Configuration gt Display Options Figure 6 OSD Configuration gt Display Options Network IPv6 SCEP Label Discovery Session Language sp Display access Reset The Enable Attached Display Override feature will force all ports to show that a display is attached This will advertise a default EDID If no display Is physically attached to a port Enable Attached Display Override Tha Praferrad Resolution Overrida feature allows you to specify a specfic resolution to usa for each attached display NOTE In the case of an EDID read fallure the drop down list may contaln resolutions that are not actually supported by your display If the display stays black or shows a Timing Out Or Range message for more than 30 seconds aftar changing the preferrad resolution you can unplug and ra plug the video cable to reset your dsplay resolution back to its native value Enable Preferred Resolution Override Preferred resolution 1 Native 7 Preferred resolution 2 Native x The Enable Display Cloning feature will duplicate the primary display to the secondery display Enable Display Cloning for Tera2 Release 4 1 0 Tera1 Tera2 17 OSD Configuration gt Session PCoIP Connection Manager Web Page forTera2 Figure 7 OSD Configuration gt Session PCoIP Connection Manager Web Page for Tera2 Session Corfigure the connection to a device TERADICI PColP Zero Client Session Connection Type
4. FCoIP Connection Manager X Server URT E102 Aavances options Desktop Name to Select Certificate Check Mode Warn before connecting to untruated servers X Certificate Check Made Lockout 7 prevent users from changing the Certificate Check Made Auto Connect F always connect to this server at startup Connection Server Cache Mode Last servers used X Clear cache entries Enable Self Help Link Auto Launch If Only One Desktop Login Username Caching F Use OSD Logo For Login Banner Enable Peer Loss Overlay Enable Preparing Desktop p Overlay Enable Session Disconnect Hotkey CTRL ALT F12 Session Negotiation Ciphar Maximum Compatibility ILS 1 0 with RSA reys and RES 256 or AES 122 encryption Ld Enabled Session Ciphers AES 256 GCM V AES 128 GCM V Disconnect Message Filter Show All X Enable pscP F Enable Transport Congestion py Notification appay cancer 18 Chapter 3 OSD Configuration gt Session PCoIP Conn Mgr Options for Tera2 Figure 8 OSD Configuration gt Session PCoIP Conn Mgr Options for Tera2 Network IPws SCEP Label Discovery session Language OSD Display Access Reset TERADICI PColP Zero Client Configura the comnaction to a peer device Sannection Type PColP Connection Manager i Server URI Advanced Apply OSD Configuration gt Session PCoIP Conn Mgr Advanced Options for Tera2 Figure 9 OSD Configu
5. VDI Specific 9 Workstation Specific 9 Fixes 9 Workstation and VDI 9 VDI Specific 10 Workstation Specific 10 Known Issues 17 Additional Collateral 13 Supplemental Information 13 Contents Configuration gt Access Web Page 13 OSD Configuration gt Access Options 14 Configuration gt SCEP Web Page for Tera2 14 OSD Configuration gt SCEP Options for Tera2 15 Configuration gt Power Web Page 15 OSD Configuration gt Display Options 16 OSD Configuration gt Session PCoIP Connection Manager Web Page forTera2 17 OSD Configuration gt Session PCoIP Conn Mgr Options for Tera2 18 OSD Configuration gt Session PCoIP Conn Mgr Advanced Options for Tera2 18 Configuration gt Session PCoIP Conn Mgr Logon Web Page for Tera2 19 OSD Configuration gt Session PCoIP Conn Mgr Logon Options for Tera2 20 OSD Configuration gt Session PCoIP Conn Mgr Logon Adv Options for Tera2 20 OSD Configuration gt Session Direct to Host Advanced Options 21 Release 4 0 3 Tera2 23 Compatibility 23 New Features 24 Fixes 24 Known Issues 24 Additional Collateral 25 Release 4 0 2 Tera1 Tera2 27 Compatibility 27 New Features 28 Fixes 28 Known Issues 28 Additional Collateral 29 Release 4 0 1 not released 37 New Features 37 Fixes 32 Known Issues 32 Additional Collateral 33 Supplemental Information 34 Configuration gt Session Direct to Host Advanced Web Page 34 Configuration gt SNMP Web Page 34 Conf
6. 128 GOM Disconnect Message Filter Show All Enable p5cP F Enable Transport i Notification 7 Apply Cancel 20 Chapter 3 OSD Configuration gt Session PCoIP Conn Mgr Logon Options for Tera2 Figure 11 OSD Configuration gt Session PCoIP Conn Mgr Logon Options for Tera2 Natwork IPv6 8CEP Label Discovery Session Languaga osp Display Access Raset TERADICI PColP Zero Client Configure the connection to a peer device Connection Type PCoalP Connection Manager Auto Logon Server URI User name Password Domain OSD Configuration gt Session PCoIP Conn Mgr Logon Adv Options for Tera2 Figure 12 OSD Configuration gt Session PCoIP Conn Mgr Logon Adv Options for Tera2 TERADIC PCoIP Zero Client Desktop Name to Sekact Always connect to this server at startup Auto Launch If Only One D Use OSD Logo For Logn Banner oO Enable Paer Loss Overlay g Release 4 1 0 Tera1 Tera2 OSD Configuration gt Session Direct to Host Advanced Options Figure 13 OSD Configuration gt Session Direct to Host Advanced Options Wake Host from Low Power State Wake On LAN Enabled Peer Address hj Host Waka MAC Address vake IP Address Enable Preparing Desktop Overlay Disconnect Message Filter Show All me OK Cancel 22 Chapter 3 This page intentionally blank Release 4 0 3 Tera2 This chapte
7. Checking Mode A This mode determines how the client proceeds when it cannot verify that your connection to the server is secure It is not recommended that you change this setting unless instructed to do so by your system administrator Reject the unverifiable connection Secure Requires a trusted valid certificate Warn if the connection may be insecure Default Warns when unsigned View default or expired certificates are encountered Allow the unverifiable connection Not Secure Connects even if the connection may be compromised OK Cancel OSD Configuration gt Session Direct to Host Advanced Options Figure 5 OSD Configuration gt Session Direct to Host Advanced Options Enable Auto Reconnect Oo Enable Peer Loss Overlay Enable Preparing Desktop Overlay Disconnect Message Filter Show All 44 Chapter 7 OSD Configuration gt Session VCS Advanced Options Figure 6 OSD Configuration gt Session VCS Advanced Options Configure the advanced View Connection Server settings for the device Desktop Name to Select l Port Leave blank for default Auto Connect Always connect to this server at startup Remember Username fs Auto Launch If Only One Desktop Use OSD logo for View banner Prefer GSC IS Enable Peer Loss Overlay Enable Preparing Desktop Overlay Disconnect Message Fil
8. PCoIP system in the form of a standalone desktop device or integrated display based on a PCoIP processor Personal Identity Verification Simple Certificate Enrollment Protocol Protocol which supports issuing and revoking digital certificates Single Sign On Authentication process that lets a user enter one username and password and grants access to multiple applications VMware View software application that can establish a PCoIP session with a PCoIP Host Wyse P20 Wyse P25 Wyse P45 Uniform Resource Identifier Universal Serial Bus View Connection Server Dell Wyse Device Manager software Release 4 1 2 Tera1 Tera2 This chapter provides a brief summary of the feature additions and issues resolved in release 4 1 2 versus release 4 1 0 Compatibility Notes Workstation and VDI Deployments using the PColIP Management Console MC to manage Tera2 PCoIP endpoints must use PCoIP MC version 1 8 1 or later with this firmware release Deployments using the PColIP Management Console MC to manage Tera1 PCoIP endpoints must use PCoIP MC version 1 7 0 or later with this firmware release Note This Tera firmware release can only be installed on Tera1 PCoIP processors running firmware release 1 4 or later If the processor is loaded with a firmware release prior to version 1 4 first download one or more intermediate firmware releases The following table lists the installation steps for each version of firmware that may be i
9. Release 4 0 2 Tera1 Tera2 This chapter provides a brief summary of the feature additions and issues resolved in release 4 0 2 versus release 4 0 1 NOTE The fixes and enhancements made to release 4 0 1 are also included in the 4 0 2 release Compatibility VMware View 5 0 or later deployments using zero client devices to connect to View virtual desktops should install release 4 0 2 on the zero client devices It is highly recommended that remote workstation deployments using zero clients with PCoIP host cards install release 4 0 2 on both the host card and client devices While mixed firmware release operation is not tested firmware release 4 0 2 is compatible with 4 0 1 4 0 0 3 5 x 3 4 x 3 3 x 3 2 x and 3 1 x releases Firmware 4 0 2 is not interoperable with releases 3 0 2 x 1 x or 0 x An Unable to connect 0x1002 Please contact your IT administrator error message appears on the display if trying to connect to a PCoIP host card running an incompatible release Deployments using Dell Wyse Device Manager WDM to manage PCoIP endpoints must use WDM 4 9 1 hotfix HF or later with this firmware release Deployments using the PColIP Management Console MC to manage PCoIP endpoints must use PCoIP MC version 1 7 0 or later with this firmware release NOTE Applicable to Tera only this firmware release can only be installed on TERA1x00 PCoIP processors running firmware release 1 4 or later If the processor is loa
10. issues resolved in release 4 0 0 versus release 3 5 1 NOTE The 4 0 0 and prior releases are applicable to Tera1 only Wyse P20 Compatibility VMware View 5 0 or later deployments using zero client devices to connect to View virtual desktops should install release 4 0 0 on the zero client devices It is highly recommended that remote workstation deployments using zero clients with PCoIP host cards install release 4 0 0 on both the host card and client devices While mixed firmware release operation is not tested firmware release 4 0 0 is compatible with 3 5 x 3 4 x 3 3 x 3 2 x and 3 1 x releases Firmware 4 0 0 is not interoperable with releases 3 0 2 x 1 x or 0 x An Unable to connect 0x1002 Please contact your IT administrator error message appears on the display if trying to connect to a PCoIP host card running an incompatible release Deployments using Dell Wyse Device Manager WDM to manage PCoIP endpoints must use WDM 4 9 1 HF or later with this firmware release Deployments using the PColIP Management Console MC to manage PCoIP endpoints must use PCoIP MC version 1 7 0 or later with this firmware release NOTE This firmware release can only be installed on TERA1x00 PCoIP processors running firmware release 1 4 or later If the processor is loaded with a firmware release prior to version 1 4 first download one or more intermediate firmware releases The following table lists the installation steps for each
11. 2 zero clients Workstation Specific Resolved an issue where the workstation host card may reset when processing a malformed audio packet for Tera1 and Tera2 host cards Resolved an issue where the incorrect bandwidth limit may be selected when connecting a Tera client to a Tera2 workstation host card This issue only occurs when mixing both Terai and Tera2 clients to the same Tera2 workstation host card Release 4 1 0 Tera1 Tera2 11 Known Issues The following tables describe the operating mode of USB devices based on device type session type and device configuration when connected to a zero client Table 1 Tera1 USB Device Modes Wyse P20 EHCI Disabled Devices operate in USB 1 1 mode only Root Port Behind USB 1 1 and 2 0 Hub View Desktop All devices operate in USB 1 1 mode Tera and Tera2 PCoIP Host Card All devices operate in USB 1 1 mode EHCI Enabled USB 2 0 support is enabled Default Root Port Behind USB 1 1 Hub Behind USB 2 0 Hub View Desktop All devices operate in their native mode USB 1 1 or USB 2 0 with the exception of USB 2 0 isochronous devices i e audio devices WebCams USB 2 0 isochronous devices operate in USB 1 1 mode All devices operate in USB 1 1 mode All non isochronous devices operate in their native mode USB 1 1 or USB 2 0 Isochronous devices are not supported a warning overlay may appear Tera and Tera2
12. Figure 2 Configuration gt SNMP Web Page SNMP Change the SNMP configuration Enable SNMP F Community Name public Apply Cancel Release 4 0 1 not released 35 Configuration gt Session VCS Imprivata OneSign Advanced Web Page Figure 3 Configuration gt Session VCS Imprivata OneSign Advanced Web Page Session Connection Type View Connection Server Imprivata OneSign v Bootstrap URL Hide Advanced Options OneSign Desktop Name Mode Ignore the Desktop Name to Select field v Desktop Name to Select OneSign Appliance Verification No verification Connect to any appliance X VCS Certificate Check Mode Warn before connecting to untrusted servers v VCS Certificate C paras V Prevent users from changing the VCS Certificate Check Mode Show Login Username Caching V Trusted View Connection Servers Use OSD Logo for View banner Prefer GSC IS V Enable Peer Loss Overlay Enable Preparing Desktop Overlay F Enable Session Disconnect Hotkey V CTRL ALT F12 Enable Proximity Reader Beep V Session Negotiation Cipher Maximum Compatibility TLS 1 0 with RSA keys and AES 256 or AES 128 encryption v Enabled Session Ciphers AES 128 GCM M Salsa20 256 Round12 V Disconnect Message Filter Show All X Aerts canes 36 Chapter 6 This page intentionally blank Release 4 0 0 Tera1 This chapter provides a brief summary of the feature additions and
13. Mware View 4 virtual desktops over remote access WAN networks v Refer to the Teradici support website http techsupport teradici com for additional collateral for PCoIP zero client and PCoIP host card applications implementation and management Refer to the Wyse website http www wyse com for information on Wyse Device Manager WDM network management services for the PCoIP zero client complete user desktop control with features such as remote shadow reboot shutdown boot rename automatic check in support Wake On LAN change device properties and so on 34 Chapter 6 Supplemental Information Configuration gt Session Direct to Host Advanced Web Page Figure 1 Configuration gt Session Direct to Host Advanced Web Page ssion nfigure the connection to a device Session Connection Type Direct to Host v DNS Name or IP Address 10 200 2 37 Hide Advanced Opt ions ake host from low power state Wake On LAN Enabled Peer Address v Host Wake MAC Address 00 30 04 0B E1 B6 Enable Auto Reconnect Enable Peer Loss Overlay Enable Preparing Desktop Overlay Enable Session Disconnect Hotkey vVICTRL ALT F12 Session Negotiation Cipher Maximum Compatibility TLS 1 0 with RSA keys and AES 256 or AES 128 encrypti Enabled Session Ciphers AES 128 GCM V Salsa20 256 Round12 V Disconnect Message Filter Show All X Apply Cancel Configuration gt SNMP Web Page
14. PCoIP Host Card All devices operate in USB 1 1 mode Chapter 3 Table 2 Tera2 USB Device Modes Wyse P25 and Wyse P45 EHCI Disabled Devices operate in USB 1 1 mode only Root Port Behind USB 1 1 and 2 0 Hub View Desktop All devices operate in USB 1 1 mode Tera and Tera2 PCoIP Host Card The EHCI disable flag does not apply to the PCoIP host card See the following section for PCoIP host card behaviour EHCI Enabled USB 2 0 support is enabled Default Root Port Behind USB 1 1 Hub Behind USB 2 0 Hub View Desktop All devices operate in All devices operate in All non isochronous their native mode USB 1 1 mode devices operate in USB 1 1 or USB 2 0 their native mode with the exception of USB 1 1 or USB 2 0 USB 2 0 isochronous devices i e audio Isochronous devices devices WebCams are not supported a USB 2 0 isochronous warning overlay may devices operate in appear USB 1 1 mode Tera All devices operate in USB 1 1 mode PCoIP Host Card Tera2 All devices operate in All devices operate in All non isochronous PPCoIP Host Card their native mode USB 1 1 mode devices operate in USB 1 1 or USB 2 0 with the exception of USB 2 0 isochronous devices i e audio devices WebCams USB 2 0 isochronous devices operate in USB 1 1 mode their native mode USB 1 1 or USB 2 0 Isochronous devices are not supported a warning overlay may appear Release 4 1 0 Tera1 Tera2 13
15. Release Notes Wysee P Class PColPe Firmware Release 4 x Products P20 P25 P45 Issue 100913 Rev F General Release PColP CONNECTED Copyright Notices 2013 Wyse Technology LLC All rights reserved This manual and the software and firmware described in it are copyrighted You may not reproduce transmit transcribe store in a retrieval system or translate into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise any part of this publication without express written permission Trademarks The Wyse and PocketCloud logos and Wyse and PocketCloud are trademarks of Wyse Technology LLC Other product names mentioned herein are for identification purposes only and may be trademarks and or registered trademarks of their respective companies Specifications subject to change without notice PCoIP and PC over IP are registered trademarks of Teradici Corporation in the United States and or other countries About this Guide This guide is intended for administrators of Wyse P class zero clients This document is updated periodically as more information becomes available Finding the Information You Need in this Guide You can use either the Search window or Find toolbar to locate a word series of words or partial word in an active PDF document For detailed information on using these features refer to the Help in your PDF reader
16. Tera2 Unit reports manufacturing date of 1 1 1900 to WDM Tera2 P25 DVI port monitor is always set as monitor 2 under User Settings gt Display Topology UI See Table 1 and Table 2 for the operating mode of USB devices connected to a zero client based on device type session type and device configuration Release 4 0 3 Tera2 25 Additional Collateral Additional Collateral Refer to the latest VMware View to PCoIP Zero Client Optimization Guide TER1003001 document for optimization guidelines for connecting PCoIP zero clients to VMware View virtual desktops Zero Client used with VMware View Host card v Refer to the latest VMware View to PCoIP Zero Client WAN Network Guidelines TER1007002 document for network optimization guidelines when connecting PCoIP zero clients to VMware View 4 virtual desktops over remote access WAN networks v Refer to the Teradici support website http techsupport teradici com for additional collateral for PCoIP zero client and PCoIP host card applications implementation and management Refer to the Wyse website http www wyse com for information on Wyse Device Manager WDM network management services for the PCoIP zero client complete user desktop control with features such as remote shadow reboot shutdown boot rename automatic check in support Wake On LAN change device properties and so on 26 Chapter 4 This page intentionally blank
17. This page intentionally blank 47 Release Notes Wyse PCoIP Firmware Release 4 x Issue 100913 Written and published by Wyse Technology LLC October 2013 Created using FrameMaker and Acrobat
18. ard reset the zero client before establishing a session with a View desktop Customers connecting a zero client to a View 5 0 1 or earlier desktop may experience USB device connectivity problems Workaround Unplug and re plug the USB device Release 4 0 0 Tera 41 The following table describes the operating mode of USB devices based on device type session type and device configuration Table 3 Operating Mode of USB Devices EHCI Disabled Devices operate in USB 1 1 mode only Root Port Behind USB 1 1 and 2 0 Hub View Desktop All devices operate in USB 1 1 mode PCoIP Host Card All devices operate in USB 1 1 mode EHCI Enabled USB 2 0 support is enabled Root Port Behind USB 1 1 Hub Behind USB 2 0 Hub View Desktop All devices operate in All devices operate in All non isochronous their native mode USB 1 1 mode devices operate in USB 1 1 or USB 2 0 their native mode with the exception of USB 1 1 or USB 2 0 USB 2 0 isochronous devices i e audio Isochronous devices devices WebCams are not supported a USB 2 0 isochronous warning overlay may devices operate in appear USB 1 1 mode PCoIP Host Card All devices operate in USB 1 1 mode Additional Collateral Additional Collateral Zero Client used with VMware View Host card Refer to the latest VMware View to PCoIP Zero Client Optimization v Guide TER1003001 document for optimization guidelines for connecting PCoIP zero client
19. board entered an incorrect character when the user presses the right most character key in the upper row Edited supported language translations in the OSD Chapter 3 VDI Specific Resolved an issue where supported smart cards may not be able to successfully complete their login process for Terai and Tera2 zero clients Resolved an issue where IronKey USB devices do not function with PCoIP zero clients for Tera1 and Tera2 zero clients Resolved an issue where the BASYS2 breadboard device does not function correctly with PCoIP zero clients Tera1 and Tera2 Resolved an issue where the USB certify scanner device fails to connect to a virtual machine when used with PCoIP zero clients for Tera1 and Tera2 zero clients Resolved an issue where the Seal O USB device may not function when the PCoIP zero client power is cycled off and back on while the device is connected for Tera1 and Tera2 zero clients Resolved an issue where the microphone gain was being incorrectly set for Tera1 and Tera2 zero clients Resolved an issue where a CAPS lock warning message was not being displayed if a user had previously failed a login attempt due to a bad username password for Tera1 and Tera2 zero clients When Imprivata OneSign is in lockdown mode a message indicating the reason for the failed connection is presented to the user for Tera1 and Tera2 zero clients The secure session state is now included in device logs for Tera1 and Tera
20. ces While mixed firmware release operation is not tested firmware release 4 1 2 is compatible with 4 1 1 4 1 0 4 0 x 3 5 x 3 4 x 3 3 x 3 2 x and 3 1 x releases Firmware 4 1 x is not interoperable with releases 3 0 2 x 1 x or 0 x An Unable to connect 0x1002 Please contact your IT administrator error message appears on the display if trying to connect to a PCoIP host card running an incompatible release Deployments using Dell Wyse Device Manager WDM to manage PCoIP endpoints must use WDM 4 9 1 HF or later with this firmware release Deployments using the PColIP Management Console MC to manage PCoIP endpoints must use PCoIP MC version 1 7 0 or later with this firmware release New Features Workstation and VDI Display Suspend for Tera2 zero clients When users are in session the firmware now supports a display suspend feature after a specified keyboard and mouse inactivity timeout See Figure 1 VDI Specific Changed the Auto Connect feature from a checkbox to a dropdown menu with the following options e Disabled The client does not automatically connect to the configured View Connection Server or PCoIP Connection Manager Disabled is equivalent to the previous unchecked setting Enabled The client attempts to connect to the configured View Connection Server or PCoIP Connection Manager Enabled is equivalent to the previous checked setting Enabled with Retry on Error The client attem
21. cess Options Network iPv6 SCEP Label Discovery Session Language OSD Display Access Reset Change the administrative access settings Disable Managament Consola Intarface Disable Administrative Web Interface Force password change on next login Unlock Cancel Configuration gt SCEP Web Page for Tera2 Figure 3 Configuration gt SCEP Web Page for Tera2 SCEP Configure SCEP settings and retrieve certificates SCEP Server URL Challenge Password Root CA lt None gt Client Certificate lt on Request Certificates Status Release 4 1 0 Tera1 Tera2 OSD Configuration gt SCEP Options for Tera2 Figure 4 OSD Configuration gt SCEP Options for Tera2 Network iPx SCEP Label Discovery Session Language SD Display Access Reset Configura SCEP Simpla Certificata Enrolimant Protocol settings and requast certificates SCEP Server URL Challenge Password Root CA Certificate Cliert Certificate Status Unlock p Cancel Configuration gt Power Web Page Figure 5 Configuration gt Power Web Page Power Change the power settings Screen Saver Timeout 0 Seconds 0 disabled Auto Power Off Timeout 0 Seconds 0 disabled Remote Host Power Control Hard Fower off only sd Power On After Power Loss Enable Wake on USB for Tera2 Enable Wake on LAN E Apply Cence1 15
22. ded with a firmware release prior to version 1 4 first download one or more intermediate firmware releases The following table lists the installation steps for each version of firmware that may be installed on a PCoIP processor To view the firmware version go to the device Info gt Version web page NOTE Tera2 products are factory installed with firmware version 4 0 2 Installed Firmware Version Upgrade process for Tera1 Wyse P20 0 1 through 0 17 1 Install firmware release 0 18 2 Install a 1 x firmware release 1 4 or greater 3 Install the new firmware 4 0 2 0 18 through 1 3 1 Install a 1 x firmware release 1 4 or greater 2 Install the new firmware 4 0 2 1 4 through 4 0 1 Install the new firmware 4 0 2 28 Chapter 5 New Features New Features Zero Client used with VMware View Host card Added support for using the zero client in Imprivata OneSign Single v Sign On mode with the OMNIKEY 5427 proximity reader Added support for Wyse P25 and Wyse P45 zero clients v Fixes Fixes Resolved an analog calibration issue with P25 zero clients Zero Client used with VMware View Host card v v Known Issues Known Issues Zero Client used with VMware View Host card See the Knowledge Base on the Teradici support website v v http techsupport teradici com for known issues Audio gets distorted with live Webcam session v NOTE Teradici su
23. ecurity enhancement Add support for configuring the Session v v Negotiation Cipher setting on the Configuration gt Session web page This setting applies to all session connection types Direct to Host View Connection Server and Connection Management System Two cipher settings are supported See Figure 3 e Maximum Compatibility TLS 1 0 with RSA keys and AES 256 or AES 128 encryption e Suite B TLS 1 2 with Suite B compliant 192 bit elliptic curve encryption NOTE At the time of writing this cipher setting is not supported by View 5 1 and earlier virtual desktops Updated the OSD look and feel v v e Revised color scheme e Revised logo placement OSD enhancement Remove Peer MAC Address and add Enable v Preparing Desktop Overlay settings on the Advanced Session settings for Direct to Host connections See Figure 5 OSD enhancement Add support for configuring the Desktop Name v to Select and Enable Preparing Desktop Overlay settings on the Advanced Session settings for VCS connections See Figure 6 OSD enhancement Add support for setting Session Connection v v Type equal to View Connection Server Auto Logon using the OSD Previous releases support configuring this connection type through the web interface or the PCoIP MC See Figures 7 and 8 OSD enhancement Add support for configuring the native resolution v v of each display when the display override feature is enabled See Figure 9 OSD enhancement Mod
24. ent of Defense CMI Connection Management Interface Interface provided by the zero client or host used to communicate with an external connection management server CMS Connection Management Server also referred to as Connection Broker EDID Extended Display Identification Data Information provided by a monitor that describes the capabilities of the monitor This information is typically used by the graphics card in the host computer FW Firmware GSC IS Government Smart Card Interoperability Specification HPDET Hot Plug Detect HDMI signal used to sense when a display is plugged in or unplugged OCSP Online Certificate Status Protocol protocol used to determine the status of an X 509 digital certificate defined in RFC 2560 OID Object identifier a numerical value used to identify objects ina certificate OS Operating System OSD On Screen Display on the PCoIP zero client OTP One Time Password security system that requires a new password every time a user is authenticated Chapter 1 PCoIP PCoIP Host PCoIP MC PCoIP Zero Client PIV SCEP SSO Software Client Tera1 product Tera2 product URI USB VCS WDM Personal Computer over Internet Protocol PC over IP Host side of PCoIP system PCoIP Management Console Tool provided by Teradici that gives IT personnel the ability to access and to manage all PCoIP Hosts and zero clients from a single location in a deployment User or client side of
25. ified the display topology setting page see v v Figure 10 OSD enhancement Removed requirement to reboot zero client after v v changing display topology Rotation setting See Figure 10 Release 4 0 0 Tera 39 New Features Zero Client used with VMware View Host card Add support for a newly defined Teradici SNMP MIB which adds an v v extensive set of read only variables See Knowledge Base 15134 203 on the Teradici support site for details on the new MIB Add support for configuring the PCoIP endpoint session timeout v v from 5 to 60 seconds using the CMI Changed default OSD screen saver timeout to 300 seconds v v Previous releases disabled the OSD screen saver by default Updated the zero client Wake On LAN session configuration settings v see Figure 11 NOTE This change affects deployments using PCoIP host cards configured to wake workstations from a low power state using Wake On LAN messages Fixes Fixes Resolved an issue where disabling Login Username Caching has no effect when using Imprivata OneSign Zero Client used with VMware View Host card v Resolved an issue where the PCoIP endpoint would reset if DHCP Options 60 and 43 are not configured to identify the PCoIP Management Console See the latest PCo P Management Console User Manual TER0812002 for configuration information v v Resolved an issue where the Omnikey 5325CL proximity card reader would not wo
26. iguration gt Session VCS Imprivata OneSign Advanced Web Page 35 Release 4 0 0 Tera1 37 Compatibility 37 New Features 38 Fixes 39 Known Issues 40 Additional Collateral 41 Supplemental Information 42 Configuration gt Session VCS Advanced Web Page 42 VCS Certificate Check Mode Options 42 Session Negotiation Cipher Options 43 OSD User Settings gt VMware View Options 43 OSD Configuration gt Session Direct to Host Advanced Options 43 OSD Configuration gt Session VCS Advanced Options 44 OSD Configuration gt Session VCS Auto Logon Options 44 OSD Configuration gt Session VCS Auto Logon Advanced Options 44 OSD Configuration gt Display Options 45 OSD User Settings gt Display Topology Options 45 Configuration gt Session Direct to Host Advanced Web Page 46 Purpose Introduction This document contains new feature information for Tera1 and Tera2 A brief summary describes the feature additions and issues resolved in each firmware release going back to release 4 0 The sections in this document are organized according to release date with the most recent releases listed first IMPORTANT Wyse has leveraged Teradici release notes with permission by Teradici for the creation of release notes for Wyse P class zero clients P20 P25 and P45 Any reference to Host Cards is not applicable to the Wyse P20 P25 or P45 zero client products Definitions CAC Common Access Card smart card technology used in the U S Departm
27. ion e Audio gets distorted with live Webcam session Note Teradici supports one isochronous device per connection 15134 9931 e Incorrect Peer MAC Address on Session Control Page 15134 9748 e Wyse Case 279334 VMware Horizon View Client screen corrupted when moved to the left side 15134 12998 e Teradici combined Tera1 and Tera2 image DDC upgrade support on WDM TIR67646 e P45 with SFP Ethernet Adapter Does Not Wake On LAN TIR74266 e P45 with SFP Ethernet Adapter Does Not Shut Down from WDM TIR74267 Additional Collateral Additional Collateral Zero Client used with VMware View Host card Refer to the latest VMware View to PCoIP Zero Client Optimization v Guide TER1003001 document for optimization guidelines for connecting PCoIP zero clients to VMware View virtual desktops Refer to the latest VMware View to PCoIP Zero Client WAN Network v Guidelines TER1007002 document for network optimization guidelines when connecting PCoIP zero clients to VMware View 4 virtual desktops over remote access WAN networks 6 Chapter 2 Additional Collateral Zero Client used with VMware View Host card Refer to the Teradici support website v v http techsupport teradici com for additional collateral for PCoIP zero client and PCoIP host card applications implementation and management Refer to the Wyse website http www wyse com for information on v Wyse Device Manager WDM network ma
28. mware 4 1 0 is not interoperable with releases 3 0 2 x 1 x or 0 x An Unable to connect 0x1002 Please contact your IT administrator error message appears on the display if trying to connect to a PCoIP host card running an incompatible release Deployments using Dell Wyse Device Manager WDM to manage PCoIP endpoints must use WDM 4 9 1 HF or later with this firmware release Deployments using the PColIP Management Console MC to manage PCoIP endpoints must use PCoIP MC version 1 7 0 or later with this firmware release New Features Workstation and VDI Security features for Tera1 and Tera2 endpoints e Following three failed attempts to access the Administrative Web Interface or the On Screen Display each subsequent failed attempt will require additional time to complete e Added option to force the changing of the administrative password upon the nest access of the Administrative Web Interface or On Screen Display selected password may be blank See Figures 1 and 2 e Logging of failed access attempts to the Administrative Web Interface On Screen Display or management interface for example PColP Management Console e Added options to disable the Administrative Web Interface and or the management tool interface for example Tera1 and Tera2 endpoints can lock out access by the PCoIP Management Console See Figures 1 and 2 Added support for SCEP Simple Certificate Enrollment Protocol zero clients may be c
29. nable native resolution override Default EDID native resolution 0 i i Default EDID native resolution 1 Defaul Unlock Ok Cancel App OSD User Settings gt Display Topology Options Figure 10 OSD User Settings gt Display Topology Options VMware View l Mouse Keyboard l image Display Topology Touch Screen Configure the displays position rotation and resolution Enable Configuration Display Layout Horizontal Vertical Alignment Top Iz Primary Port Position Rotation Resolution 1 la z No rotation Native 2 lB Iz No rotation z Native z OK Cancel Apply 46 Chapter 7 Configuration gt Session Direct to Host Advanced Web Page Figure 11 Configuration gt Session Direct to Host Advanced Web Page Session Configure the connection to a device Session Connection Type Direct to Host DNS Name or IP Address 19 200 2 64 Hide Advanced Options Wake host from low power state Wake On LAN Disabled CSSR ner Wake On LAN Enabled Peer Address Enable Peer Loss Overlay Wake On LAN Enabled Custom Address Enable Preparing Desktop E Overlay Session Negotiation Cipher Maximum Compatibility TLS 1 C with RSA keys and AES 256 or AES 128 encryption Enabled Session Ciphers AES 128 GCM WW V Salsa20 256 Round12 Disconnect Message Filter Show All w E Release 4 0 0 Tera
30. nagement services for the PCoIP zero client complete user desktop control with features such as remote shadow reboot shutdown boot rename automatic check in support Wake On LAN change device properties and so on Supplemental Information Configuration gt Power Web Page Figure 1 Configuration gt Power Web Page Power Change the power settings OSD Screen Saver Timeout 300 Seconds 0 disabled Display Suspend Timeout 0 Seconds 0 disabled Auto Power Off Timeout 3600 Seconds 0 disabled Remote Host Power Control Hard Power off only v Power On After Power Loss Enable Wake on USB V Enable Wake on LAN Apply l Cancel VDI Auto Connect Options Figure 2 VDI Auto Connect Options Auto Connect Disabled Disabled Connection Server Cache Mode Enabled ache entries Enabled With Retry On Error Enable Self Help Link Release 4 1 0 Tera1 Tera2 This chapter provides a brief summary of the feature additions and issues resolved in release 4 1 0 Compatibility Notes Workstation and VDI Deployments using the PColIP Management Console MC to manage Tera2 PCoIP endpoints must use PCoIP MC version 1 8 1 or later with this firmware release Deployments using the PColIP Management Console MC to manage Tera1 PCoIP endpoints must use PCoIP MC version 1 7 0 or later with this firmware release Note This firmware release can only be installed on Tera1 PCoIP processors ru
31. nline Certificate Status Protocol OCSP error handling Zero client no longer generates duplicate keystrokes when typing quickly NOTE For workstation deployments this fix only applies to systems running the PCoIP host software with the Local Cursor feature enabled Zero client no longer loses the first character typed on bridged keyboards Zero client no longer asserts when connecting to a disabled View Connection Server Certificate store is now cleared when resetting to factory defaults through the OSD Web and CMI interfaces instead of only the Web interface Known Issues Known Issues See the Knowledge Base on the Teradici support website http techsupport teradici com for known issues Zero Client used with VMware View Host card v v See Table 1 and Table 2 for the operating mode of USB devices connected to a zero client based on device type session type and device configuration Release 4 0 1 not released 33 Additional Collateral Additional Collateral Refer to the latest VMware View to PCoIP Zero Client Optimization Guide TER1003001 document for optimization guidelines for connecting PCoIP zero clients to VMware View virtual desktops Zero Client used with VMware View Host card v Refer to the latest VMware View to PCoIP Zero Client WAN Network Guidelines TER1007002 document for network optimization guidelines when connecting PCoIP zero clients to V
32. nning firmware release 1 4 or later If the processor is loaded with a firmware release prior to version 1 4 first download one or more intermediate firmware releases The following table lists the installation steps for each version of firmware that may be installed on a PCoIP processor To view the firmware version go to the device Info gt Version web page Installed Firmware Version Upgrade process 0 1 through 0 17 1 Install firmware release 0 18 2 Install a 1 x firmware release 1 4 or greater 3 Install the new firmware 4 0 0 0 18 through 1 3 1 Install a 1 x firmware release 1 4 or greater 2 Install the new firmware 4 1 0 1 4 through 4 0 x Install the new firmware 4 1 0 VDI Specific VMware View 5 0 or later deployments using zero client devices to connect to View virtual desktops should install release 4 1 0 on the zero client devices Local image caching is supported in Tera2 zero clients when deployed with VMware Horizon View 5 2 or later This enables considerable bandwidth savings when accessing image intensive content 8 Chapter 3 Workstation Specific It is highly recommended that remote workstation deployments using zero clients with PCoIP host cards install release 4 1 0 on both the host card and zero client devices While mixed firmware release operation is not tested firmware release 4 1 0 is compatible with 4 0 3 4 0 2 4 0 1 4 0 0 3 5 x 3 4 x 3 3 x 3 2 x and 3 1 x releases Fir
33. nstalled on a PCoIP processor To view the firmware version go to the device Info gt Version web page Installed Firmware Version Upgrade process 0 1 through 0 17 1 Install firmware release 0 18 2 Install a 1 x firmware release 1 4 or greater 3 Install the new firmware 4 1 2 0 18 through 1 3 1 Install a 1 x firmware release 1 4 or greater 2 Install the new firmware 4 1 2 1 4 through 4 1 1 Install the new firmware 4 1 2 VDI Specific This PCoIP firmware is compatible with the release of VMware Horizon View that was generally available when this firmware was released It is also compatible with one major release of Horizon View prior to this Other versions of Horizon View may also be compatible but will need to be verified in your specific deployment environment The version of Horizon View available at the time of this firmware release was Horizon View 5 2 VMware View 5 0 or later deployments using zero client devices to connect to View virtual desktops should install release 4 1 2 on the zero client devices Local image caching is supported in Tera2 zero clients when deployed with VMware Horizon View 5 2 or later This enables considerable bandwidth savings when accessing image intensive content 4 Chapter 2 Workstation Specific It is highly recommended that remote workstation deployments using zero clients with PCoIP host cards install release 4 1 2 on both the host card and zero client devi
34. onfigured to submit a request for a certificate to a SCEP server for Tera2 zero clients See Figures 3 and 4 Added Auto Power Off option which powers off PCoIP zero clients after a configurable period of idle time when users are out of session for Tera2 zero clients The zero client Permissions gt Power and Configuration gt OSD web pages have been replaced by the Configuration gt Power web page See Figure 5 Added option to configure PCoIP zero clients such that an image on a primary display can be reproduced on the secondary video port for dual display Tera2 zero clients See Figure 6 Note The resolution setting of the primary display will also be applied on the secondary display when this feature is enabled Added support for Brazilian ABNT2 keyboards for Tera1 and Tera2 zero clients Added two new Session Connection Types PCoIP Connection Manager and PCoIP Connection Manager Auto Logon for Tera2 zero clients The PCoIP Connection Manager can be used in the future to broker PCoIP sessions for Teradici solutions such as Arch Published Desktops See Figures 7 through 12 Release 4 1 0 Tera1 Tera2 9 VDI Specific Fixes Added support for SafeNet SC650 smart cards with SafeNet PKI applet and SHAC middleware for Tera2 zero clients Added support for Atos CardOS smart cards for Tera2 zero clients Added support for eToken 72k Pro USB user authentication devices for Tera2 zero clients Added support for isochr
35. onous USB devices without a Video class interface connected behind a USB 2 0 hub Note A webcam is an example of an isochronous USB device with a Video class interface for Tera2 zero clients Workstation Specific Added support for local termination of keyboards and mice behind USB hubs provided all devices attached to the USB hub are HID keyboards and mice Added ability to configure the Wake Host from Low Power State Host Wake MAC Address and Host Wake IP Address settings for Direct to Host sessions on the advanced session configuration dialog of the On Screen Display Previous releases support configuring these settings through the web interface or the PCoIP MC See Figure 13 Workstation and VDI Resolved an issue where the Display Override feature in the OSD does not function for Terai and Tera2 zero clients Resolved an issue where Greek keyboards do not function correctly in the OSD for Tera and Tera2 zero clients Resolved two issues where keys were not mapped correctly on a Japanese keyboard for Terai and Tera2 zero clients Resolved an issue where syslog would disable itself when it was unable to send a syslog message to the configured server because of a network error for Terai and Tera2 zero clients USB port numbers are referred to as logical references in device logs to avoid confusion with physical labeling of USB ports for Tera1 and Tera2 zero clients Resolved an issue where the Japanese 106 key
36. pports one isochronous device per connection Incorrect Peer MAC Address on Session Control Page Display Resolution shows incorrect value under Attached Device Current Resolution field in the System Event log Alignment setting with dual monitors failing View5 1 Expired Certificate Connection failing Work In Progress 8 23 2012 3 43 PM PDT No connection and no feedback when Imprivata in lockdown mode Event Logs are not clearly depicting the secure session state See Table 1 and Table 2 for the operating mode of USB devices connected to a zero client based on device type session type and device configuration Release 4 0 2 Tera1 Tera2 29 Additional Collateral Additional Collateral Refer to the latest VMware View to PCoIP Zero Client Optimization Guide TER1003001 document for optimization guidelines for connecting PCoIP zero clients to VMware View virtual desktops Zero Client used with VMware View Host card v Refer to the latest VMware View to PCoIP Zero Client WAN Network Guidelines TER1007002 document for network optimization guidelines when connecting PCoIP zero clients to VMware View 4 virtual desktops over remote access WAN networks v Refer to the Teradici support website http techsupport teradici com for additional collateral for PCoIP zero client and PCoIP host card applications implementation and management Refer to the Wyse website h
37. pts to connect to the configured View Connection Server or PCoIP Connection Manager If a connection error occurs the client will wait and retry the connection periodically until a connection is successful or the Cancel button is pressed The Auto Connect feature is an advanced option supported by the following Session Connection Types see Figure 2 e PCoIP Connection Manager Tera2 zero clients e PCoIP Connection Manager Auto Logon Tera2 zero clients e View Connection Server Tera1 and Tera2 zero clients e View Connection Server Auto Logon Terai and Tera2 zero clients Continuous Desktop Retry for Ter1 and Tera2 zero clients After user authentication and desktop selection if the View Connection Server or PColIP Connection Manager reports that the selected desktop is not available the client will retry connecting to that desktop every 5 seconds until the desktop becomes available or the Cancel button is pressed Workstation Specific None Release 4 1 2 Tera1 Tera2 5 Fixes Workstation and VDI None VDI Specific Out of range certificate expiry dates will be capped at the year 2225 for Tera1 and Tera2 zero clients PIN verification failure with CardOS smart cards has been resolved for Tera2 zero clients Workstation Specific None Known Issues e SeeTable 1 and Table 2 for the operating mode of USB devices connected to a zero client based on device type session type and device configurat
38. r later with this firmware release NOTE This firmware release can only be installed on TERA2xxx PCoIP processors 24 Chapter 4 New Features None Fixes Fixes Zero Client used with VMware View Host card Resolved a flash memory issue that could cause a TERA2 device to Tera2 Tera2 become inoperative and unrecoverable while updating configuration settings using PCoIP MC version 1 8 0 Resolved a potential memory corruption problem on TERA2xxx host Tera2 cards which could cause sessions to disconnect or workstations to crash Set the minimum firmware version equal to 4 0 3 for TERA2 devices Tera2 Tera2 preventing downgrades Resolved a communication error with the View Connection Server Tera2 that prevented users from starting a session when Online Certificate Status Protocol OSCP server is unresponsive Resolved a Source signal on other port error on video port 2 that Tera2 affected deployments using View 4 6 and Windows XP Known Issues Known Issues Zero Client used with VMware View Host card See the Knowledge Base on the Teradici support website v v http techsupport teradici com for known issues Imprivata Proximity card gives enroll error message for a configured v card Session does not get logged off when Imprivata proximity card is v tapped second time with dual monitor setup Tera2 Webcam does not get detected under OSD attached devices v
39. r provides a brief summary of the feature additions and issues resolved in release 4 0 3 versus release 4 0 2 NOTE Release 4 0 3 is only applicable to Tera2 zero clients Wyse P25 and Wyse P45 and host cards Compatibility VMware View 5 0 or later deployments using TERA2xxx zero client devices to connect to View virtual desktops should install release 4 0 3 on the zero client devices It is highly recommended that remote workstation deployments using TERA2xxx zero clients with TERA2xxx PCoIP host cards install release 4 0 3 on both the host card and client devices Deployments using a mix of TERA1x00 and TERA2xxx endpoints should install release 4 0 3 on TERA2xxx endpoints and release 4 0 2 on the TERA1x00 endpoints While mixed firmware release operation other than the previously mentioned configuration is not tested firmware release 4 0 3 is compatible with 4 0 2 4 0 1 4 0 0 3 5 x 3 4 x 3 3 x 3 2 x and 3 1 x releases Firmware 4 0 3 is not interoperable with releases 3 0 2 x 1 x or 0 x An Unable to connect 0x1002 Please contact your IT administrator error message appears on the display if trying to connect to a PCoIP host card running an incompatible release Deployments using Dell Wyse Device Manager WDM to manage PCoIP endpoints must use WDM 4 9 1 HF04091034412 or later with this firmware release Deployments using the PColIP Management Console MC to manage PCoIP endpoints must use PCoIP MC version 1 8 1 o
40. ration gt Session PCoIP Conn Mgr Advanced Options for Tera2 TERADIC I PColP Zero Client Desktop Nama to Select ALK Remember Auto Launch If Only One Desktop Use OSD Logo For Login Banner Enable Paer Loss Overlay Enabla Preparing Dasktop Overlay Disconnect Message Filter Always connect to this server amp startup OK Cancel Release 4 1 0 Tera1 Tera2 19 Configuration gt Session PCoIP Conn Mgr Logon Web Page for Tera2 Figure 10 Configuration gt Session PCoIP Conn Mgr Logon Web Page for Tera2 Session Configure the connection to a devica TERADICI PCoIP Zero Client Session Connection Type PCol Connection Manager Auto Llogen v Server URI Logon Username Logon Password Logon Domain Name Hige Advanced Options Desktop Name to Select Certificate Check Mode Warn before connecting to untrusted servers Certificate Check Mode Lockout Prevent users from changing the Certficate Check Made Auto Connect Always connect to this server at startup Connection Server Cache Mode Last servers used v Clear cache entries Auto Launch If Only One Desktop Use OSD Logo For Login Banner Enable Peer Loss Overlay Enable Preparing Desktop Overlay Enable Session Disconnect k Hotkey CTRL ALT F12 Session Negotiation Cipher Nexizun Competibility TLS 1 0 with RSA keys and AES 256 or AES 128 encryption Enabled Session Ciphers AES 256 COM F F AES
41. rk with a zero client Resolved an issue where the zero client resets when logging out of a session authenticated with a smart card reader that uses an ALCOR AU9540A51 GBS GR device Resolved an issue where the incorrect keyboard layout is used after downgrading firmware to a release that does not support the currently configured keyboard layout Resolved issues when using smart cards in session with applications and middleware that make use of the SCardListReaders and SCardControl API functions 40 Chapter 7 Known Issues Known Issues See the Knowledge Base on the Teradici support website http techsupport teradici com for known issues when PCoIP zero clients are connected to VMware View virtual desktops Zero Client used with VMware View Host card v Deployments using PCoIP MC releases earlier than 1 7 0 may experience a problem where the PCoIP MC daemon resets while communicating with a zero client running FW release 3 5 0 or later This occurs if the zero client has more than five VCS entries Workaround Upgrade to PCoIP MC version 1 7 0 or later or limit the maximum number of VCS entries to five The desktop display resolution may change when a user resizes the software client window while a session is active with a PCoIP host card This occurs if the client window becomes smaller than the current desktop or a larger resolution will fit within the client window Sometimes when this change occ
42. s to VMware View virtual desktops Refer to the latest VMware View to PCoIP Zero Client WAN Network v Guidelines TER1007002 document for network optimization guidelines when connecting PCoIP zero clients to VMware View 4 virtual desktops over remote access WAN networks Refer to the Teradici support website v v http techsupport teradici com for additional collateral for PCoIP zero client and PCoIP host card applications implementation and management Refer to the Wyse website http www wyse com for information on v Wyse Device Manager WDM network management services for the PCoIP zero client complete user desktop control with features such as remote shadow reboot shutdown boot rename automatic check in support Wake On LAN change device properties and so on 42 Chapter 7 Supplemental Information Configuration gt Session VCS Advanced Web Page Figure 1 Configuration gt Session VCS Advanced Web Page Session Configure the connection to a device vmware Pecar VMware View Session Connection Type DNS Name or IP Address View Connection Server Desktop Name to Select Port VCS Certificate Check Mode VCS Certificate Check Mode Lockout Trusted View Connection Servers Auto Connect Connection Server Cache Mode Hide Advanced Options Leave blank for default Warn if the connection may be insecure Default v Prevent users from changing the VCS Cer
43. sages for bad username or password and a CAPS LOCK indicator Added support for configuring the SNMP community name v v See Figure 2 Removed network icon in the OSD and improved status indication in v v connect dialog Modified the View connection security text to match current View v clients Event log is cleared when a reset to factory defaults is applied v v Added support for Desktop Name to Select configuration in View v Connection Server Imprivata OneSign This field is available in the advanced options under session configuration See Figure 3 32 Chapter 6 Fixes Fixes Zero client now trusts intermediate and leaf certificates Zero Client used with VMware View Host card v Zero client does not require the View Connection Server certificate to have the Server Authentication Enhanced Key Usage if the certificate does not have any Enhanced Key Usage entries v Certificate with RFC3280 GeneralizedTime four digit years are now supported Zero client can now handle any OID appearing in a certificate s subject or issuer fields For example Go Daddy certificates Improved robustness when accessing smart card readers from applications on a virtual machine including RDP sessions Improved handling of certificates with Subject Alternative Name data Zero client now accepts certificates with a critical Certificate Policies extension Improved O
44. ter Show Alll Bs OSD Configuration gt Session VCS Auto Logon Options Figure 7 OSD Configuration gt Session VCS Auto Logon Options Configure the connection to a peer device Connection Type Yiew Connection Server Auto Logon DNS Name or IP Address 192 168 48 18 User name Password Domain OSD Configuration gt Session VCS Auto Logon Advanced Options Figure 8 OSD Configuration gt Session VCS Auto Logon Advanced Options Configure the advanced View Connection Server settings for the device Desktop Name to Select l Port Leave blank for default Auto Connect Always connect to this server at startup Auto Launch If Only One Desktop Use OSD logo for View banner Enable Peer Loss Overlay Enable Preparing Desktop Overlay O Disconnect Message Filter Show All Release 4 0 0 Tera1 45 OSD Configuration gt Display Options Figure 9 OSD Configuration gt Display Options Network iPv6 Label Discovery Session Language OSD Display Reset Advertise default EDID if no monitor is detected WARNING Only enable when display EDID not available Enable display override Specify native resolution to use when default EDID is used WARNING If the monitor screen stays black after overriding the native resolution unplug and plug the monitor cable to reset back to default resolution E
45. tificate Check Mode Show _ Always connect to this server at startup Last servers used v Enable Self Help Link Auto Launch If Only One Desktop Login Username Caching Use OSD Logo for View banner Prefer GSC IS Enable Peer Loss Overlay Enable Preparing Desktop Overlay Session Negotiation Cipher Enabled Session Ciphers z Maximum Compatibility TLS 1 0 with RSA keys and AES 256 or AES 128 encryption AES 128 GCM Salsa20 256 Round12 v vi Disconnect Message Filter Show All E VCS Certificate Check Mode Options Figure 2 VCS Certificate Check Mode Options Port Leave blank for default VCS Certificate Check Mode VCS Certificate Check Mode Lockout Warn if the connection may be insecure Default Lz Reject the unverifiable connection Secure Default Allow the unverifiable connection Not Secure Ez Warn if the connection may be insecure Trusted View Connection Servers Release 4 0 0 Tera1 43 Session Negotiation Cipher Options Figure 3 Session Negotiation Cipher Options Session Negotiation Cipher Suite B TLS 1 2 with Suite B compliant 192 bit elliptic curve encryption v Enabled Session Ciphers OSD User Settings gt VMware View Options Figure 4 OSD User Settings gt VMware View Options VMware View Mouse Keyboard Image Display Topology l Touch Screen vmware View Certificate
46. ttp www wyse com for information on Wyse Device Manager WDM network management services for the PCoIP zero client complete user desktop control with features such as remote shadow reboot shutdown boot rename automatic check in support Wake On LAN change device properties and so on 30 Chapter 5 This page intentionally blank Release 4 0 1 not released This chapter provides a brief summary of the feature additions and issues resolved in release 4 0 1 versus release 4 0 0 IMPORTANT Although it was not released to customers Firmware 4 0 1 is included in this document The 4 0 1 new features and fixes have been rolled into the Firmware Release 4 0 2 New Features New Features Zero Client used with VMware View Host card Added support for using the zero client in Imprivata OneSign Single v Sign On mode with the OMNIKEY 5127 proximity reader Added hotkey to disconnect support Ctri Alt F12 This feature is v v enabled by default and is available in Workstation and View deployments NOTE Workstation deployments require that the PCoIP host software be installed with the local cursor feature enabled The advanced options section of the session web page added a field to enable disable the feature See Figure 1 Added pre session support for the eToken 5205 Pro Anywhere and a v eToken NG OTP Improved error indications in the View login flow This change v includes in line error mes
47. urs the graphics driver scales the image resulting in the desktop not fitting within the client window Workaround Resize the client window or configure the graphics driver to use the monitor s built in scaling feature The PCoIP MC cannot be used to configure the IPv6 Gateway Address field Workaround Enable and configure DHCPv6 or SLAAC to set this field or configure the field statically using the device web interface Zero clients always connect to port 443 of the Imprivata OneSign server Users cannot override the port by configuring a port number in the Bootstrap URL field Zero clients may fail to establish Imprivata OneSign sessions when the OneSign Appliance Verification setting equals no verification This happens when the zero client trust store contains a certificate issued by the OneSign server that does not match the certificate used by the OneSign server Workaround Ensure the zero client trust store does not contain certificates issued by the OneSign server or ensure certificates in the zero Client trust store match the certificates used by the OneSign server Zero clients in session with View 5 1 desktops running XP 32 may experience brief audio outages while using USB speakers or headsets Customers connecting a zero client to both PCoIP host cards and View desktops may experience USB device connectivity problems when connected to the View desktop Workaround After ending a session with a PCoIP host c
48. version of firmware that may be installed on a PCoIP processor To view the firmware version go to the device Info gt Version web page Installed Firmware Version Upgrade process 0 1 through 0 17 1 Install firmware release 0 18 2 Install a 1 x firmware release 1 4 or greater 3 Install the new firmware 4 0 0 0 18 through 1 3 1 Install a 1 x firmware release 1 4 or greater 2 Install the new firmware 4 0 0 1 4 through 3 5 1 Install the new firmware 4 0 0 38 Chapter 7 New Features New Features Zero Client used with VMware View Host card Security enhancement Add support for configuring the VCS v v Certificate Check Mode and VCS Certificate Check Mode Lockout settings on the Configuration gt Session web page See Figures 1 and 5 Three modes are supported e Reject the unverifiable connection Secure requires a trusted valid certificate e Warn if the connection may be insecure Default warns when unsigned View default expired certificates or when the certificate is not self signed and the zero client trust store is empty e Allow the unverifiable connection Not Secure connects even if the connection may be compromised The VMware View tab on the OSD Options gt User Settings screen lets users view and potentially modify the VCS Certificate Check Mode Users cannot modify the mode when the VCS Certificate Check Mode Lockout setting is checked See Figure 4 S
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